#technical-support | Streamlabs | Page 174

oblique palm Dec 23, 2025, 4:22 PM

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where do i ccontecct a live agent

gritty isle Dec 23, 2025, 4:39 PM

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oblique palm where do i ccontecct a live agent

https://www.tiktok.com/contact?lang=en

Contact | TikTok

TikTok is the world's leading destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and moments that matter in everyday life. TikTok empowers everyone to be a creator directly from their smartphones, and is committed to building a community by encouraging users to share their passion a...

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@slate glade That feature of YouTube seems very new. I doubt we have support for it yet. The bot deleted your post because it word matched something in your post.

slate glade Dec 23, 2025, 4:52 PM

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how do i put alerts that appear time to time

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and how do i make alerts that appear when someone gifts on livestream shorts on youtube

gritty isle Dec 23, 2025, 4:55 PM

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slate glade how do i put alerts that appear time to time

This isn't for alerts but this is the only widget I can think of that fits your question: https://streamlabs.com/dashboard#/widgets/sponsorbanner

Streamlabs | #1 free set of tools for live streamers and gamers

The most popular streaming platform for Twitch, YouTube and Facebook. Cloud-based and used by 70% of Twitch. Grow with Streamlabs Desktop, alerts, 1000+ overlays, analytics, chatbot, tipping, merch and more.

gritty isle Dec 23, 2025, 4:56 PM

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slate glade and how do i make alerts that appear when someone gifts on livestream shorts on ...

All the available alers for YouTube are in the alert box. If its not there, we don't have support for it.

brave anchor Dec 23, 2025, 5:07 PM

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Hello everyone, I have been having some problems with multi stream, specifically with dropping frames while streaming to tiktok and twitch. My upload speed is always above 150 mbps so i know i dont have a network problem, i have a 1080 ti in my streaming computer as well as a i7-4790k processor, so i dont think that's an issue either. any ideas?

wispy latchBOT Dec 23, 2025, 5:09 PM

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@brave anchor 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

Access the tool here: Twitch Test Tool
Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
From there, you can manually select your preferred server based on your test results.

brave anchor Dec 23, 2025, 5:10 PM

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would this also affect the youtube and kick streams? or am i just trying to do too much?

gritty isle Dec 23, 2025, 5:13 PM

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brave anchor would this also affect the youtube and kick streams? or am i just trying to do t...

Are you multistreaming with a Streamlabs Ultra subscription?

You mentioned Twitch & TikTok. That combination commonly uses our Dual Output feature which is not multistreaming. Dual Output sends one stream to the horizontal output and one stream to the vertical output.

Multistreaming with Streamlabs Ultra sends one stream to Streamlabs and then we send it along to those platforms you enable when you go live.

brave anchor Dec 23, 2025, 5:17 PM

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i have ultra yes, so my understanding is that one stream went to my horizontal streams, and one went to tiktok for vertical streaming

gritty isle Dec 23, 2025, 5:18 PM

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brave anchor i have ultra yes, so my understanding is that one stream went to my horizontal s...

Thank you for being a Streamlabs Ultra subscriber! ultra

Please link your discord per the tagged instructions below and ask again in the VIP Support channel, which is one of your subscriber benefits.

wispy latchBOT Dec 23, 2025, 5:18 PM

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KevFireworks Streamlabs Ultra & All-Stars Discord Access
@brave anchor, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

brave anchor Dec 23, 2025, 5:20 PM

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sweet! just linked

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so kind of back to my original question, is there anything i can do to fix my dropped frames? is the answer as simple as just stream horizontal to tiktok?

gritty isle Dec 23, 2025, 5:24 PM

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brave anchor so kind of back to my original question, is there anything i can do to fix my dr...

Depends.

Are you using Dual Output or indeed multistreaming?

This is Dual Output...

brave anchor Dec 23, 2025, 5:25 PM

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so im doing both. i multi stream to kick, twitch and youtube, and then use dual output to send to tiktok

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that may just be too much for my computer

gritty isle Dec 23, 2025, 5:27 PM

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brave anchor so im doing both. i multi stream to kick, twitch and youtube, and then use dual ...

Then I'd hop over to #vip-support for assistance. Hard for me to tell if the dropped frames are coming from the connection to Streamlabs or the connection to TikTok.

You can verify this by not streaming to TikTok and see how it goes and then streaming only to TikTok and see how it goes.

The staff over in #vip-support can go over this with you.

brave anchor Dec 23, 2025, 5:27 PM

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ok thank you!

gritty isle Dec 23, 2025, 5:29 PM

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brave anchor ok thank you!

You're welcome!

main shoal Dec 23, 2025, 5:31 PM

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Hello, I have a problem when I stream or record, the quality becomes blurry at times. I've tried several encoders, always leaving the bitrate at 8000, but nothing changes in the end. It's literally been 3 years since I found a solution, I hope to find help here pls

gritty isle Dec 23, 2025, 5:41 PM

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Streaming and Recording are different. You should not use a bitrate for recording.

For Recording, set the Output Mode to Simple, change the Recording Quality to Indistinguishable Quality, Large File Size and set the encoder to, if possible, your AMD or Nvidia encoder.

For streaming, see the post from the bot below.

wispy latchBOT Dec 23, 2025, 5:42 PM

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KevStonks Optimizing Your Stream: Recommended Bitrate Settings
@main shoal, getting your bitrate right is essential for a clear stream. Bitrate indicates the data rate of your video, and if too low for your chosen resolution and frame rate, it can lead to pixelation.

📋Recommended Bitrate Ranges for Resolution & FPS

1280x720 at 30 FPS: 2,200 to 2,800 kbps
1280x720 at 60 FPS: 3,800 to 5,600 kbps
1920x1080 at 30 FPS: 4,400 to 6,200 kbps
1920x1080 at 60 FPS: 8,700 to 12,500 kbps (a minimum of 6,000 kbps is generally recommended for good quality)
1600x900 or 1536x864 at 60 FPS: At least 6,000 kbps, up to 8,600 kbps

If you notice pixelation or blockiness on your stream, it often means your bitrate isn't high enough to properly encode your video for the content you're showing. Consider increasing it within these recommended ranges!

📚 For more detailed guidelines and platform-specific recommendations, check out these official resources:

abstract plazaBOT Dec 23, 2025, 6:00 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gritty isle Dec 23, 2025, 6:26 PM

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One attachment per post please! Othewise the bot thinks you're a bot.

main shoal Dec 23, 2025, 6:27 PM

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I applied these settings, nothing changed.

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and this

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annd thiis

gritty isle Dec 23, 2025, 6:28 PM

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main shoal I applied these settings, nothing changed.

What platform, YouTube?

main shoal Dec 23, 2025, 6:29 PM

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gritty isle What platform, YouTube?

yes youtube is currently soon twitch

gritty isle Dec 23, 2025, 6:32 PM

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main shoal yes youtube is currently soon twitch

There will always be pixelation with fast movement and when the game is dark. The stream will never look exactly like what you see on the monitor. With YouTube, you can give it more bitrate if you have sufficient upload.

However, if you're planning on streaming to Twitch, that all changes as the maximum bitrate that Twitch will allow is 6000. So you'd have to switch your Output Resolution to 1280x720 and set the bitrate to 6000.

main shoal Dec 23, 2025, 6:32 PM

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here is a connection test if it can help

gritty isle Dec 23, 2025, 6:34 PM

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main shoal here is a connection test if it can help

Speed Tests really don't matter other than showing you have sufficient upload bandwidth. With YouTube, you can increase the bitrate but you probably won't see much change. A bitrate of 12500 is plenty for 1920x1080. You could try reducing your FPS to 30. Might help a bit.

main shoal Dec 23, 2025, 6:40 PM

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gritty isle Speed Tests really don't matter other than showing you have sufficient upload ba...

the problem remains the same despite the bitrate change, I checked that all the parameters are correct to have the same quality as the others who stream, nothing changes

gritty isle Dec 23, 2025, 6:42 PM

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main shoal the problem remains the same despite the bitrate change, I checked that all the ...

There's really not much more you can tweak. You're going to have to remember, the stream will not look exactly like what you see on the monitor. You're biased since you can see the source. What you have set now is good for YouTube.

mighty pagoda Dec 23, 2025, 6:48 PM

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hey, i have 3 screens, can i share the audio of one of them ? if i play i dont want the other screen audio on the stream

gusty umbra Dec 23, 2025, 7:33 PM

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mighty pagoda hey, i have 3 screens, can i share the audio of one of them ? if i play i dont w...

What screen it’s on makes no difference for a stream. We capture all audio or by application. Here is a guide to help you split all your audio by application and then you can mute some of it on stream. https://streamlabs.com/content-hub/post/how-to-use-application-audio-capture

abstract plazaBOT Dec 23, 2025, 8:00 PM

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ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

abstract plazaBOT Dec 23, 2025, 10:00 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

eager comet Dec 24, 2025, 12:21 AM

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So I have an issue every time I try to start streaming on pc it will start but it won’t show my game how do I fix that

wispy latchBOT Dec 24, 2025, 12:27 AM

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🖥️ Troubleshooting Black Screens in Streamlabs Desktop
@eager comet, if Streamlabs Desktop is showing a black screen instead of capturing your game, here are some common solutions to try:

Ensure your game is the active window. After adding your game capture source, interact with the game for about 5 to 20 seconds. This often helps Streamlabs Desktop detect and capture it.
Run Streamlabs Desktop as an administrator.
Change your Game Capture mode from "Auto" to "Capture Specific Window" and then select your game from the list.
Please note: Some games may not be compatible with Game Capture. If the above steps don't work, try using Window Capture or Display Capture instead.

Still experiencing issues? For more in-depth troubleshooting, please see these detailed guides:

abstract plazaBOT Dec 24, 2025, 2:00 AM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 24, 2025, 8:00 AM

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ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

slate glade Dec 24, 2025, 3:20 PM

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i wanna put alerts for these but the website just says that you can use stuff https://streamlabs.com/tr-tr/content-hub/post/what-are-youtube-jewels-gifts but not how to put alerts for them how do i put special for them

Streamlabs

What Are Gifts, Powered by Jewels, on YouTube, and How They Help to...

Learn how YouTube's new Jewels feature lets creators monetize vertical live streams with virtual gifts while boosting engagement and earnings.

gritty isle Dec 24, 2025, 4:08 PM

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slate glade i wanna put alerts for these but the website just says that you can use stuff ht...

We don't have support for Jewels.

slate glade Dec 24, 2025, 4:09 PM

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gritty isle We don't have support for Jewels.

oh ok is there any streaming service that has support that you know of?

gritty isle Dec 24, 2025, 4:09 PM

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slate glade oh ok is there any streaming service that has support that you know of?

None that I'm aware of, sorry.

tepid portal Dec 24, 2025, 4:58 PM

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Hey, Ive been trying to stream on Kick using streamlabs for over a month.

Every time I attempt to stream, it tells me "reconnecting". I have watched every video trying to figure this out. I can stream on every other platform fine using streamlabs. I just dont understand what goes wrong.

gritty isle Dec 24, 2025, 5:21 PM

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tepid portal Hey, Ive been trying to stream on Kick using streamlabs for over a month. Ever...

For Kick:

Set your Output Resolution to 1280x720
Set your Bitrate to 3500
Set the stream title and category on your Kick Dashboard

tepid portal Dec 24, 2025, 5:25 PM

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gritty isle For Kick: 1) Set your Output Resolution to 1280x720 2) Set your Bitrate to 3500...

Thank you

gritty isle Dec 24, 2025, 5:27 PM

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tepid portal Thank you

You're welcome.

abstract plazaBOT Dec 24, 2025, 6:00 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 24, 2025, 8:00 PM

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

young oxide Dec 24, 2025, 8:01 PM

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I'm not sure what to show exactly @gritty isle

gritty isle Dec 24, 2025, 8:03 PM

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young oxide I'm not sure what to show exactly <@301571565840236564>

There’s a few things we like to see. Those settings look okay. Did the tip appear on your recent events page?

young oxide Dec 24, 2025, 8:06 PM

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I'll have to check one moment, how do I get there?

gritty isle Dec 24, 2025, 8:06 PM

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young oxide I'm not sure what to show exactly <@301571565840236564>

Also, open the Tip Message Settings box and screen shot that please.

gritty isle Dec 24, 2025, 8:06 PM

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young oxide I'll have to check one moment, how do I get there?

https://streamlabs.com/dashboard#/recentevents

Streamlabs | #1 free set of tools for live streamers and gamers

The most popular streaming platform for Twitch, YouTube and Facebook. Cloud-based and used by 70% of Twitch. Grow with Streamlabs Desktop, alerts, 1000+ overlays, analytics, chatbot, tipping, merch and more.

young oxide Dec 24, 2025, 8:07 PM

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My tipper did show up in the recent events!

gritty isle Dec 24, 2025, 8:08 PM

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young oxide My tipper did show up in the recent events!

Is the Tip Alert the only alert that doesn’t show?

young oxide Dec 24, 2025, 8:19 PM

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gritty isle Is the Tip Alert the only alert that doesn’t show?

Yes! Sometimes the subcriber ones are delayed too or doesnt show.

gritty isle Dec 24, 2025, 8:19 PM

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young oxide Yes! Sometimes the subcriber ones are delayed too or doesnt show.

YouTube?

vague brook Dec 24, 2025, 8:20 PM

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its only going live to tiktok again

gritty isle Dec 24, 2025, 8:23 PM

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vague brook its only going live to tiktok again

What is “it”?

vague brook Dec 24, 2025, 8:35 PM

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Streamlabs obs is only going live to tiktok vertical and my horizontal is transmitting anything to twitch

young oxide Dec 24, 2025, 8:35 PM

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gritty isle YouTube?

Not youtube, the twitch subs. I don't use youtube.

wispy latchBOT Dec 24, 2025, 8:37 PM

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{1} 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

Access the tool here: Twitch Test Tool
Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
From there, you can manually select your preferred server based on your test results.

gritty isle Dec 24, 2025, 8:39 PM

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young oxide Not youtube, the twitch subs. I don't use youtube.

Follow the steps from the bot below AFTER YOU END THE STREM. DO NOT DO THIS WHILE TOU ARE LIVE.

wispy latchBOT Dec 24, 2025, 8:39 PM

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@young oxide ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
Follow this guide to disconnect the specific streaming service from Streamlabs
Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected

Note: If you are doing this step for fixing your alerts, you may need to reload your widgets. You can do this by going to your Live Actions Tab of the Recent Events > Scroll all the way and click Reload Widgets

young oxide Dec 24, 2025, 8:51 PM

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gritty isle Follow the steps from the bot below *AFTER YOU END THE STREM. DO NOT DO THIS WH...

GOTCHA KevThumbsUP

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Ty for the help! Merry Christmas! 🕺

gritty isle Dec 24, 2025, 8:55 PM

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young oxide Ty for the help! Merry Christmas! 🕺

You’re welcome. Merry Christmas! 🎄

abstract plazaBOT Dec 24, 2025, 10:00 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

oak void Dec 24, 2025, 11:19 PM

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Hello! I need help with my streamlabs site using my custom domain

gritty isle Dec 24, 2025, 11:21 PM

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oak void Hello! I need help with my streamlabs site using my custom domain

Hop over to #vip-support for that. Only the staff there can assist with custom domains.

abstract plazaBOT Dec 25, 2025, 2:00 AM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

valid garden Dec 26, 2025, 5:35 PM

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Hello i need a quick Refund of the Streamlabs Yearly because it was supposed to be a month. i wrote a ticket but i need help fast

abstract plazaBOT Dec 26, 2025, 5:35 PM

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ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle Dec 26, 2025, 5:40 PM

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valid garden Hello i need a quick Refund of the Streamlabs Yearly because it was supposed to ...

You'll have to wait on the ticket. The Payments Team isn't in this Discord and we (Volunteers and the Technical Staff) can't assist with refunds. I know that's seemingly not an ideal answer. Sorry.

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And I see you're over in VIP Support getting assistance.

tulip thicket Dec 26, 2025, 5:42 PM

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Hello I need help moving my windows scenes to my mac

gritty isle Dec 26, 2025, 5:45 PM

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tulip thicket Hello I need help moving my windows scenes to my mac

Sadly, that's not possible due to the differences in the way Windows and MacOS store their data. You'll have to create your scenes and sources from scratch on the Mac. I know this isn't ideal but sadly, it is what it is.

tulip thicket Dec 26, 2025, 5:46 PM

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gritty isle Sadly, that's not possible due to the differences in the way Windows and MacOS s...

Thanks. Do you know of any softwares that transfer files in general from windows to mac?

gritty isle Dec 26, 2025, 5:49 PM

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tulip thicket Thanks. Do you know of any softwares that transfer files in general from windows...

Software, no, sorry. I'm just a PC guy. You might look into DropBox or, if you're into their eco-system, Google Drive. Or, and perhaps faster and less complex, just use a USB Flash Drive to transfer the files over.

tulip thicket Dec 26, 2025, 5:49 PM

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Alright. You've been most helpful

gritty isle Dec 26, 2025, 5:50 PM

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tulip thicket Alright. You've been most helpful

You're welcome.

abstract plazaBOT Dec 26, 2025, 6:00 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 26, 2025, 8:00 PM

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

abstract plazaBOT Dec 26, 2025, 11:18 PM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

thick jungle Dec 27, 2025, 12:36 AM

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hey anybody else uses peepostream for speech chat? mine used to work now it wont work unless streamlabs is open and while its in the bachground the messages wont relay until i place streamlabs in front of everything else?

idle ore Dec 27, 2025, 1:34 AM

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Hey is anyone else on mac having an issue with streamlabs not picking up audio from the capture card? (capture card audio works in OBS and is being transferred just fine so it is not a capture card issue)

abstract plazaBOT Dec 27, 2025, 2:00 AM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

vague brook Dec 27, 2025, 2:35 AM

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everytime I load up streamlabs I have to log out of everything then log back in and reauthorize twich and all my connections for dual output to work. Otherwise it only goes live to Tiktok. IT effs up my algorithim on tiktok every single day. Tiktoks algorithm hates when you go off live then re go live

glad rose Dec 27, 2025, 3:03 AM

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Hello

ebon ivy Dec 27, 2025, 4:23 AM

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I cannot change the password

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The code was not sent to the email.

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Can you help?

abstract plazaBOT Dec 27, 2025, 6:00 AM

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QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 27, 2025, 8:00 AM

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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

minor sun Dec 27, 2025, 3:43 PM

#

my audio sucks and its tinny 😭 can sum1 help fix it

wispy dune Dec 27, 2025, 4:17 PM

#

Bonjour j’aurais besoin de quelqu’un du support svp j’ai un problème avec mon compte streamlabs j’ai essayé d’envoyer des demandes au support mais sans réponse sur le site

abstract plazaBOT Dec 28, 2025, 9:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

prime folio Dec 28, 2025, 9:26 PM

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Hi, I am trying to do a custom follower notification off Canva. Everytime I put it into the widget its saying error put in a number greater than 0. I have resized the photo multiple times and it keeps saying the same thing. PLEASE HELP! Thanks.

gritty isle Dec 28, 2025, 9:39 PM

#

prime folio Hi, I am trying to do a custom follower notification off Canva. Everytime I put ...

That can come from any of the other alerts. I would go through each field on each alert and make sure that where the field is expecting a numeral greater than zero that there is nothing else there like a space, specialty character, a symbol, etc.

Some of those fields are on the Bits alert. Like Min to Alert and on the Bits TTS Min to Read.

prime folio Dec 28, 2025, 9:54 PM

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gritty isle That can come from any of the other alerts. I would go through each field on ea...

ive deleted everything and its still doing it. 🙁 I dont know how to fix it lol

gritty isle Dec 28, 2025, 9:55 PM

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prime folio ive deleted everything and its still doing it. 🙁 I dont know how to fix it lol

Screen shot the error please.

#

For Twitch, make sure these are all set to 0 (the number zero). Having these fields blank (null) is likely the problem.

If you also have alerts for other platforms, go through each of those alerts and make sure any field expecting a number is specifically set to 0 (the number zero) and not blank, not the actual word zero, no special characters like there !@#$%^&*(){}[];:'"<>,./

abstract plazaBOT Dec 28, 2025, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 29, 2025, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

ocean helm Dec 29, 2025, 3:10 AM

#

how do i add my streamlabs neon webcam back after deleting it

heady lodge Dec 29, 2025, 5:02 AM

#

How does a vtuber overlay work with streamlabs?

do i need to have it designed?
are there overlays/filters that i can use?

Thanks

abstract plazaBOT Dec 29, 2025, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 29, 2025, 8:00 AM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

gusty umbra Dec 29, 2025, 9:21 AM

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heady lodge How does a vtuber overlay work with streamlabs? - do i need to have it designed?...

Here is a guide out of our self help center that goes through some of the vtuber stuff. https://streamlabs.com/content-hub/post/how-to-use-pngtuber-maker-from-live-3d

summer spoke Dec 29, 2025, 9:28 AM

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so ive recently gotten a switch 2 and hooked it up to stream through streamlabs and whenever i stream i notice there is screen tearing is there any way to fix this?

thorn matrix Dec 29, 2025, 11:30 AM

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hi Im from sweden. I woundering about a source in streamlabs. Im trying ti use GAME CAPTURE for showing my games,when im streaming. BUT the source is not wanna show the game :/ ?? "Looking for a game To Capture" it say all the time. And Setting IN that sounce is this: thats for me. And i also have problems to hear sound from the game in my streams 🙁 im stream at twitch.

neat remnant Dec 29, 2025, 11:35 AM

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hi there is anyone else facing the same problem? i stream on tiktok and this has happened for the 3rd time today

abstract linden Dec 29, 2025, 11:40 AM

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video is black and white

thorn matrix Dec 29, 2025, 1:07 PM

#

abstract plazaBOT Dec 29, 2025, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 29, 2025, 8:00 PM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

gusty umbra Dec 29, 2025, 9:00 PM

#

neat remnant hi there is anyone else facing the same problem? i stream on tiktok and this has...

TikTok are the ones who suspend access, Streamlabs has no input into that. You will need to reach out to them.

fair frigate Dec 29, 2025, 9:11 PM

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I need help with my streamlabs recording settings as I want my game to look smooth but it looks laggy

atomic leaf Dec 29, 2025, 9:13 PM

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When I go to stream on my Xbox, I have have the destination set to streamlabs, it just closes the livestream pop-up and does not go live.

fading ice Dec 29, 2025, 9:45 PM

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How to get my chat box and my alert box to show up on my main screen without having to go to stream labs

cinder panther Dec 29, 2025, 9:51 PM

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Hello,
I am making a stream together with a friend tomorrow using the collab cam feature in streamlabs. Now my friend also wants to see me, but the image I send is display pretty small on the collab cam site. Is there a way to make it bigger?

abstract plazaBOT Dec 29, 2025, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gilded cloud Dec 29, 2025, 10:09 PM

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Can someone help me understand why I can no longer stream to TikTok through streamlabs obs?
One day it was just gone from my options of platforms.

rancid ginkgo Dec 29, 2025, 10:15 PM

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got a problem with streamlabs not connecting to twitch for some reason...dont know if its an update thing or what since i have not streamed in a few months

Edit: nevermind! I figured it out...a beta feature of my streamlabs was turned on that was apparently incompatible with twitch!
Sorry!

mint ruin Dec 29, 2025, 10:48 PM

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For some reason my streamlabs access to TikTok has completely been removed - my stream key is not getting recognised on streamlabs and my direct access has been revoked for no reason - literally stopped streaming for christmas period, came back and i'm banned - no email, no reason why, just banned. Checked every other aspect of tiktok like notifications, live access on TikTok live on app and in studio - no cases and all is good so it is clearly to do with streamlabs. I would like to get this sorted asap as it's saying I have to wait 4 days to even apply again and then it will probably be another week before live access gets accepted by tiktok again, as I have a fairly good following of 3600 followers who are 99% on TikTok - Can anyone help?

inner socket Dec 29, 2025, 10:51 PM

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First time streaming in a few years, my streamlabs seems to not want to grab information from Twitch. Like follows and subs.
I have disconnected it all and reconnected a couple times but it still isn't recognizing follows.
I can see in my mini feed it has not updated either or in the main feed on the website. My actual alert box is fine when i test widgets it works, just for some reason it isnt picking up follows and such from twitch

gusty umbra Dec 29, 2025, 10:52 PM

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mint ruin For some reason my streamlabs access to TikTok has completely been removed - my ...

TikTok alone does that. You will need to reach out to them for an explanation.

gusty umbra Dec 29, 2025, 10:53 PM

#

inner socket First time streaming in a few years, my streamlabs seems to not want to grab inf...

Let's refresh the connection between Streamlabs and Twitch.

Follow these steps in order, even if you already done any one of the steps before. Don't skips steps and don't perform them out out order.

If you're unsure about any of the steps, don't assume anything, ask first before proceeding.

Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.
If you use Streamlabs Console, log out of the Streamlabs Console web site on every device you access it: Click your PFP and choose Log out.
If you use the standalone Streamlabels application, log out of that.
Log out in Streamlabs Desktop (see next post on how to do that).
Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for Twitch.
Navigate back to the Streamlabs web site and log in with your Twitch. This re-establishes the connection. You can verify this by going back to https://www.twitch.tv/settings/connections, scrolling down to Other Connections and examine the Streamlabs connection. ** It should say "Connected a few minutes ago" other short period of time. **
IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. ** PLEASE Don't skip this step! **
Log back in to all the other Streamlabs products you use.

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

inner socket Dec 29, 2025, 10:59 PM

#

gusty umbra Let's refresh the connection between Streamlabs and Twitch. Follow these steps ...

Thank you I just tried all this but it still is not working. Had someone new follow to try test

#

I might try just redoing it all, uninstalling and reinstalling n such

pale moat Dec 30, 2025, 12:08 AM

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So i just tried to stream (nothing changed since my last stream saturday) and my sl will not capture any audio from my desktop it will only catch my mic. i thought it was just something simple i may have overlooked but after going through every setting in my pc and on sl i cant seem to find why this is happening. im almost an hour late to my stream (not that that matters or has bearing to you guys) but id really like to try and resolve this as quickly as possible. Please

#

night turret Dec 30, 2025, 12:53 AM

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mint ruin For some reason my streamlabs access to TikTok has completely been removed - my ...

I’m having the exact same issue! I contacted TikTok and they told me I’m not banned from their end so it’s a Streamlabs problem. I’ve seen quite a few others having the same problem too, is Streamlabs looking to fix this issue?

marble wind Dec 30, 2025, 12:56 AM

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@night turret tiktok is doing this intentionally to make people use their first party streaming software, every other streaming platform is fine

night turret Dec 30, 2025, 12:59 AM

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Have TikTok said that? How do I fix this issue then? Go back to TikTok support?

marble wind Dec 30, 2025, 1:00 AM

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@night turret they don't acknowledge it, but with over 30 people reporting identical issues in less than 2 months, it's all but confirmed, stream elsewhere

gritty isle Dec 30, 2025, 1:01 AM

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Streamlabs can’t do anything about that. It’s all on TikTok. They alone make the decisions.

#

https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

Streamlabs

TikTok Live Streaming Access Revoked / No Violations

Date Reported: 3/19/2025Status: Awaiting Third Party

Important Note: Starting July 7,
2025, TikTok creators must stream at least 50% gaming content to keep
access to TikTok LIVE.  If...

night turret Dec 30, 2025, 1:05 AM

#

I’ll go back to TikTok then in that case

abstract plazaBOT Dec 30, 2025, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

final bobcat Dec 30, 2025, 2:01 AM

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whyis this even a thing on my screen??

#

Screen touches may be delayed

#

nice one hell yeah!

hoary jasper Dec 30, 2025, 2:13 AM

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for the CLOUD BOT, is this topic ok here?

gritty isle Dec 30, 2025, 2:14 AM

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hoary jasper for the CLOUD BOT, is this topic ok here?

Yes.

hoary jasper Dec 30, 2025, 2:16 AM

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awesome! i have a question! on the YT side of things, is it possible to have a command like "(username) was last seen streaming (xyz game)" i know it's possible on the TWITCH side...if so, WHAT would that variable look like?

gritty isle Dec 30, 2025, 2:18 AM

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hoary jasper awesome! i have a question! on the YT side of things, is it possible to have a c...

YouTube doesn’t supply the name of the game. So you’d have to leave the ‘last seen streaming’ part out. It would just show nothing.

hoary jasper Dec 30, 2025, 2:18 AM

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awww, i figured, but i thought i'd ask!!

#

thank you for the reply!!!

gritty isle Dec 30, 2025, 2:19 AM

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hoary jasper thank you for the reply!!!

You’re welcome.

abstract plazaBOT Dec 30, 2025, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

shut wing Dec 30, 2025, 7:28 AM

#

My streamlabs stops the stream after ever 1 or 2 hours why is that

upper quartz Dec 30, 2025, 7:40 AM

#

Yo hi guys

#

FrankenKev

abstract plazaBOT Dec 30, 2025, 8:00 AM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

tawny kiln Dec 30, 2025, 11:03 AM

#

Here has been my problem today...
Before stream--- Restart router (still drops kb/s)
10 minutes later--- Restart router again (still drops kb/s)
15 minutes after that--- Restart Streamlabs (still drops kb/s)
15 minutes after that--- Switch to different router (still drops kb/s)
10 minutes after that--- Restart PC (still drops kb/s)
20 minutes after that--- Switch to original router (still drops kb/s)

Don't say it is a network issue because the only other devices connected are my PS5 and tablet and they still run smooth. That's how I know its a Streamlab error.

gusty umbra Dec 30, 2025, 11:07 AM

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tawny kiln Here has been my problem today... Before stream--- Restart router (still drops ...

To twitch?

tawny kiln Dec 30, 2025, 11:14 AM

#

gusty umbra To twitch?

Twitch/YouTube multistream

gusty umbra Dec 30, 2025, 11:15 AM

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tawny kiln Twitch/YouTube multistream

Ah ok. You have an ultra subscription then. Please link your streamlabs to discord here. https://streamlabs.com/dashboard#/settings/integrations then head over to #vip-support

abstract plazaBOT Dec 30, 2025, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 30, 2025, 8:00 PM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

neon geode Dec 30, 2025, 8:58 PM

#

the obs plugin is broken

unreal yew Dec 30, 2025, 9:15 PM

#

In OBS, I can't read the recent events and the chat is blurry. To read it, I have to hover the mouse over it.

gritty isle Dec 30, 2025, 9:17 PM

#

unreal yew In OBS, I can't read the recent events and the chat is blurry. To read it, I hav...

Does this issue occur in other browser docks, not related or connected to the SL plugin?

unreal yew Dec 30, 2025, 9:18 PM

#

Just those two sections: recent events and the chat that's inside OBS.

gritty isle Dec 30, 2025, 9:20 PM

#

unreal yew Just those two sections: recent events and the chat that's inside OBS.

Interesting. Hop over to #vip-support for assistance on that. If it was occurring with other docks not from the SL Plugin, it would be a system wide anti-alias setting.

unreal yew Dec 30, 2025, 9:21 PM

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Where it looks clean is because the mouse is on top of it

gritty isle Dec 30, 2025, 9:22 PM

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unreal yew Where it looks clean is because the mouse is on top of it

And you don't have any other docks that are not from the Streamlabs plugin?

unreal yew Dec 30, 2025, 9:23 PM

#

no :S

gritty isle Dec 30, 2025, 9:25 PM

#

unreal yew no :S

Please go here https://streamlabs.com/dashboard#/alertbox on the Streamlabs web site.

If you have Unlimited Alert Moderation Delay enabled, do you also have Censor Recent Events enabled? If so, toggle Censor Recent Events off then toggle off Unlimited Alert Moderation Delay. Then restart OBS Studio and see if its better or not.

unreal yew Dec 30, 2025, 9:28 PM

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It does the same thing: it looks clean and then suddenly it gets blurry again.

gritty isle Dec 30, 2025, 9:28 PM

#

Be sure to click Save Settings at the bottom right if you toggle those off.

unreal yew Dec 30, 2025, 9:28 PM

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yes

#

and chat?

gritty isle Dec 30, 2025, 9:30 PM

#

unreal yew yes

In OBS Studio, go to Settings > Advanced > Sources and uncheck Enable Browser Source Hardware Acceleration, save the settings, restart OBS Studio, and let me know how it goes?

unreal yew Dec 30, 2025, 9:31 PM

#

gritty isle Dec 30, 2025, 9:32 PM

#

unreal yew

That's with Enable Browser Source Hardware Acceleration unchecked?

unreal yew Dec 30, 2025, 9:32 PM

#

gritty isle In OBS Studio, go to Settings > Advanced > Sources and *uncheck* **Enable Browse...

yes

#

No, I already had it marked before, I put it

gritty isle Dec 30, 2025, 9:33 PM

#

unreal yew yes

It was unchecked and you check it?

unreal yew Dec 30, 2025, 9:34 PM

#

it was marked

gritty isle Dec 30, 2025, 9:34 PM

#

unreal yew it was marked

And you unchecked, saved the settings, quit and launched OBS Studio and no change?

unreal yew Dec 30, 2025, 9:37 PM

#

Now uncheck it and restart.

#

It seems to work.

gritty isle Dec 30, 2025, 9:38 PM

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unreal yew It seems to work.

Interesting.

unreal yew Dec 30, 2025, 9:38 PM

#

Write that down in case it happens to someone else xDD

gritty isle Dec 30, 2025, 9:38 PM

#

unreal yew Write that down in case it happens to someone else xDD

Gotcha.

unreal yew Dec 30, 2025, 9:39 PM

#

very thanks:) Merry Christmas and Happy Holidays!

gritty isle Dec 30, 2025, 9:40 PM

#

unreal yew very thanks:) Merry Christmas and Happy Holidays!

You're welcome and happy holidays!

abstract plazaBOT Dec 30, 2025, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

glad arch Dec 30, 2025, 10:21 PM

#

#

this? @gritty isle

gritty isle Dec 30, 2025, 10:22 PM

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Yes, uncheck Enchaned broadcasting.

mossy spindle Dec 30, 2025, 10:29 PM

#

streamlabels for me has been broken for a few weeks, events arent updating, already had redirected and redownloaded multiple times.

wispy latchBOT Dec 30, 2025, 10:31 PM

#

@mossy spindle ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
Follow this guide to disconnect the specific streaming service from Streamlabs
Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected

Note: If you are doing this step for fixing your alerts, you may need to reload your widgets. You can do this by going to your Live Actions Tab of the Recent Events > Scroll all the way and click Reload Widgets

mossy spindle Dec 30, 2025, 10:33 PM

#

done that numerous times, not updating.

gritty isle Dec 30, 2025, 10:36 PM

#

mossy spindle done that numerous times, not updating.

Not updating how? If you mean, for Twitch, an existing follower unfollowing and refollowing, that will not trigger a new event as that would spam your events.

And for YouTube:

Some YouTube subscriptions won't show due to privacy settings on the viewer's account.

When someone makes an account on YouTube, the subscribed channels are private by default. When the person subscribing to you is set to private, Streamlabs cannot see the subscription.

The viewer would need to set their subscriptions to public in YouTube's privacy settings https://www.youtube.com/account_privacy BEFORE clicking the subscribe button.

mossy spindle Dec 30, 2025, 10:37 PM

#

mossy spindle streamlabels for me has been broken for a few weeks, events arent updating, alre...

done this and disconnected all streamlabs related things from twitch, reconnecting, reinstalling, rewhatever and still doesnt update alerts, last event is nearly 1 month ago when that is not true.

gritty isle Dec 30, 2025, 10:37 PM

#

mossy spindle done this and disconnected all streamlabs related things from twitch, reconnecti...

Is the Twitch account linked on your Discord profile the correct channel?

mossy spindle Dec 30, 2025, 10:38 PM

#

yes

gritty isle Dec 30, 2025, 10:39 PM

#

mossy spindle yes

May I have your permission to ask the staff to check your account for any issues?

Also, please go here https://www.twitch.tv/settings/connections, scroll down to Other Connections, and screen shot the Streamlabs connection.

#

You should see this with a connection time of when you logged back in Streamlabs with your Twitch.

#

(And yes, I'm aware mine connection is old.)

mossy spindle Dec 30, 2025, 10:44 PM

#

ive disconnected and reconnected 10 times, nothing has changed.

gritty isle Dec 30, 2025, 10:46 PM

#

mossy spindle ive disconnected and reconnected 10 times, nothing has changed.

Did you also do the Reload Widgets step from the post above?

Please screen shot the connection.

I need to see it before I can ask the staff to check your account.

mossy spindle Dec 30, 2025, 10:47 PM

#

done that every time as well, same events on top.

glad arch Dec 30, 2025, 10:48 PM

#

hey can some one help i am not see chat message

gritty isle Dec 30, 2025, 10:50 PM

#

mossy spindle done that every time as well, same events on top.

Okay, it's possible there's something up with your Alert Box/Recent Events. Please submit a ticket: https://support.streamlabs.com/hc/en-us/requests/new. Please be sure to include your Twitch channel name or URL so the staff can find your account. Volunteers don't have access to check since we're not Streamlabs employees.

gritty isle Dec 30, 2025, 10:50 PM

#

glad arch hey can some one help i am not see chat message

Where are you expecting to see chat messages?

glad arch Dec 30, 2025, 10:51 PM

#

while i am playing on the left side of the screen

gritty isle Dec 30, 2025, 10:52 PM

#

glad arch while i am playing on the left side of the screen

You mean you want chat to appear on the stream?

glad arch Dec 30, 2025, 10:52 PM

#

yh

gritty isle Dec 30, 2025, 10:54 PM

#

glad arch yh

Delete the second Screen Capture source and then add the Chat Box Widget and move the Chat Box Widget source to the top of the source list.

mossy spindle Dec 30, 2025, 10:55 PM

#

gritty isle Okay, it's possible there's something up with your Alert Box/Recent Events. Ple...

submitted ty.

glad arch Dec 30, 2025, 10:56 PM

#

gritty isle Delete the second Screen Capture source and then add the Chat Box Widget and mov...

idk how to del it

gritty isle Dec 30, 2025, 10:56 PM

#

mossy spindle submitted ty.

You're welcome.

gritty isle Dec 30, 2025, 10:57 PM

#

glad arch idk how to del it

Hover over the source and click the Trash Can icon.

#

Or right click on it and choose Remove.

glad arch Dec 30, 2025, 10:59 PM

#

thx

gritty isle Dec 30, 2025, 10:59 PM

#

glad arch thx

You're welcome.

compact junco Dec 30, 2025, 11:46 PM

#

I doesn’t load

gritty isle Dec 31, 2025, 12:24 AM

#

compact junco I doesn’t load

What exactly is not loading?

abstract plazaBOT Dec 31, 2025, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Dec 31, 2025, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

normal prism Dec 31, 2025, 12:35 PM

#

im get acces to tiktok live but in streamlabs no ? why

#

#

#

why is not work for me ? im must wait 2 days ? in tiktok studio im can live but in streamlabs no 🙁

tame rock Dec 31, 2025, 12:49 PM

#

Does tiktok randomly take access for SLOBS if you're horizontal streaming or what?

abstract plazaBOT Dec 31, 2025, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle Jan 1, 2026, 10:23 PM

#

@obtuse dust. Download and instal the Twitch Test, see next post.

Select Medium or Long Duration and select All the ingests in your region.

If you’re streaming to another platform, you should go ahead and reach out to your Internet Service Provider.

abstract plazaBOT Jan 1, 2026, 10:23 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

wispy latchBOT Jan 1, 2026, 10:23 PM

#

@obtuse dust 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

Access the tool here: Twitch Test Tool
Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
From there, you can manually select your preferred server based on your test results.

abstract plazaBOT Jan 1, 2026, 10:23 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

native crest Jan 1, 2026, 10:34 PM

#

Hi,

I Hope that someone could help me. The last couple of weeks, I have tried to stream to TikTok from SLOBS, about 18 mins into my stream I get suspended, reason for suspension is, reproduced content, which is not possible. I have streamed to tiktok via SLOBS for the last 2 years. I have unmerged and merged TikTok to my SLOBS account, logged out and back in, but the problem still persist.

Not sure why this is happening, because nothing has changed in my overlays and stuff. Everything is still the same. I can stream from TikTok live studio just after I get suspended from my SLOBS account. I hope there is someone that can help me solve this issue.

I don't have any screenshots, but I have explained it as detailed as possible. I do appeal this then the appeal gets approved, but when I go live to TikTok again, the same happens. This feels like a streamlabs to TikTok issue. Not sure. But like I said, I can immediately go live from TikTok Live Studio when I get my suspension on my SLOBS stream.

Thanks in advance and Happy New Year.

Bearde Dude

gritty isle Jan 1, 2026, 10:40 PM

#

native crest Hi, I Hope that someone could help me. The last couple of weeks, I have tried t...

You will need to reach out to TikTik for more information on the reason. Streamlabs has no input on and cannot see why TikTok makes any decision on anyone's Live with Streamlabs permission.

TikTik alone grants, suspends, or revokes permission to Live with Streamlabs which is a completely seperate permission from Live with Studio.

TikTik will tell you that you have no restrictions and to ask Streamlabs. TikTok is only looking at your Live with Studio permission when they say this.

Remember, 50% of your content through Live with Streamlabs MUST by 50% gaming content.

native crest Jan 1, 2026, 10:45 PM

#

gritty isle You will need to reach out to TikTik for more information on the reason. Stream...

Thanks for coming back to me. I really appreciate it. Yes I have reached out to tiktok as well. By the 50% gaming content should it only be 50% gaming or can it be more than 50%, because I only stream gaming content. Anyhow, thanks again, I will wait for TikTok's response.

Cheers

gritty isle Jan 1, 2026, 10:46 PM

#

native crest Thanks for coming back to me. I really appreciate it. Yes I have reached out to ...

At least 50% gaming. Thusly, it can be more.

https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

rare pollen Jan 2, 2026, 12:08 AM

#

finally the chat is open.. but Can I PLEASE get help! Nome of my streams are popping up on these platforms kick/twitch/youtube

worn spear Jan 2, 2026, 12:40 AM

#

Hello! Can I get support please?

rare pollen Jan 2, 2026, 1:18 AM

#

any help?

#

waited for this chat to open for like a week and no help lol

gritty isle Jan 2, 2026, 1:20 AM

#

rare pollen finally the chat is open.. but Can I PLEASE get help! Nome of my streams are pop...

Are you multi streaming either your Streamlabs Ultra subscription?

rare pollen Jan 2, 2026, 1:20 AM

#

gritty isle Are you multi streaming either your Streamlabs Ultra subscription?

no

gritty isle Jan 2, 2026, 1:21 AM

#

worn spear Hello! Can I get support please?

With?

rare pollen Jan 2, 2026, 1:21 AM

#

I just stream on one platform at a time

gritty isle Jan 2, 2026, 1:21 AM

#

rare pollen no

What exactly is happening?

rare pollen Jan 2, 2026, 1:22 AM

#

none of my streams pop up, but when it does... it's super delayed or it just plays the same scene back to back

gritty isle Jan 2, 2026, 1:24 AM

#

rare pollen none of my streams pop up, but when it does... it's super delayed or it just pla...

Just to make sure you are logging out and logging with the platform you want to stream to at that time?

rare pollen Jan 2, 2026, 1:24 AM

#

gritty isle Just to make sure you are logging out and logging with the platform you want to ...

no

#

their all logged in

gritty isle Jan 2, 2026, 1:27 AM

#

rare pollen no

So right now you are logged in with Twitch. To stream on YouTube, you would have to log out in Streamlabs Desktop and log in with that YouTube, or Kick.

Also remember those platforms have vastly different bitrates they will accept.

wispy latchBOT Jan 2, 2026, 1:27 AM

#

KevStonks Optimizing Your Stream: Recommended Bitrate Settings
@rare pollen, getting your bitrate right is essential for a clear stream. Bitrate indicates the data rate of your video, and if too low for your chosen resolution and frame rate, it can lead to pixelation.

📋Recommended Bitrate Ranges for Resolution & FPS

1280x720 at 30 FPS: 2,200 to 2,800 kbps
1280x720 at 60 FPS: 3,800 to 5,600 kbps
1920x1080 at 30 FPS: 4,400 to 6,200 kbps
1920x1080 at 60 FPS: 8,700 to 12,500 kbps (a minimum of 6,000 kbps is generally recommended for good quality)
1600x900 or 1536x864 at 60 FPS: At least 6,000 kbps, up to 8,600 kbps

If you notice pixelation or blockiness on your stream, it often means your bitrate isn't high enough to properly encode your video for the content you're showing. Consider increasing it within these recommended ranges!

📚 For more detailed guidelines and platform-specific recommendations, check out these official resources:

wise flame Jan 2, 2026, 1:27 AM

#

I did allready ask robokev but is not useful. So i write it here again. In streamlabs sources when i want to add widget alert box i can't apply alert for new followers i only get donations,merch and cloudbotstore.

rare pollen Jan 2, 2026, 1:29 AM

#

gritty isle So right now you are logged in with Twitch. To stream on YouTube, you would hav...

or can I just change my settings before streaming on each platform?

gritty isle Jan 2, 2026, 1:29 AM

#

wise flame I did allready ask robokev but is not useful. So i write it here again. In strea...

Sounds like you are logged in with your Streamlabs ID. Log out and log in by clicking the Twitch button.

I do understand that your Streamlabs Id is for your account which has Twitch linked.

To work on alerts, you need to log in by clicking the specific platform button and not the Streamlabs ID button.

wise flame Jan 2, 2026, 1:29 AM

#

I stream on kick.com

gritty isle Jan 2, 2026, 1:30 AM

#

rare pollen or can I just change my settings before streaming on each platform?

You can but you still need to log out and log in with the platform you want to stream to; and that means clicking the Twitch, YouTube, or Kick button. Don’t log in by clicking the Streamlabs ID button.

wise flame Jan 2, 2026, 1:30 AM

#

im logged in with kick

gritty isle Jan 2, 2026, 1:31 AM

#

wise flame I stream on kick.com

Then log in by clicking the Kick button.

wise flame Jan 2, 2026, 1:31 AM

#

so i need to log out?

gritty isle Jan 2, 2026, 1:31 AM

#

wise flame so i need to log out?

As long as you logged in by clicking the Kick button, you are good to work on alerts now.

rare pollen Jan 2, 2026, 1:32 AM

#

was gonna ask, so instead of streaming like this (Streamlabs ID) ... you just stream directly from the login?

wise flame Jan 2, 2026, 1:32 AM

#

me?

rare pollen Jan 2, 2026, 1:32 AM

#

no

#

that's basically what rufus is saying I think, seems like we both have the same-type of issue

autumn marsh Jan 2, 2026, 1:33 AM

#

Hello, why can't I add a credit card etc. here? I only have PayPal...

wise flame Jan 2, 2026, 1:33 AM

#

gritty isle As long as you logged in by clicking the Kick button, you are good to work on al...

As i said. there is no option to enable alert for followers here is only Donations, Merch and Cloudbotstore...

gritty isle Jan 2, 2026, 1:34 AM

#

rare pollen was gonna ask, so instead of streaming like this (Streamlabs ID) ... you just st...

Right now, it looks like you want to stream to Twitch. Make sure you are logged in with Twitch.

wise flame Jan 2, 2026, 1:34 AM

#

gritty isle Jan 2, 2026, 1:35 AM

#

autumn marsh Hello, why can't I add a credit card etc. here? I only have PayPal...

https://streamlabs.com/content-hub/post/setting-up-credit-card-donations

gritty isle Jan 2, 2026, 1:36 AM

#

wise flame

Close the properties for the ALERT Box and screen shot the whole Streamlabs desktop window.

wise flame Jan 2, 2026, 1:36 AM

#

rare pollen Jan 2, 2026, 1:39 AM

#

gritty isle Right now, it looks like you want to stream to Twitch. Make sure you are logged...

so this is the correct way? to login?

gritty isle Jan 2, 2026, 1:39 AM

#

wise flame

Do you only have Kick merged in your Streamlabs account?

gritty isle Jan 2, 2026, 1:39 AM

#

rare pollen so this is the correct way? to login?

Correct.

wise flame Jan 2, 2026, 1:39 AM

#

yes

rare pollen Jan 2, 2026, 1:39 AM

#

gritty isle Correct.

oh okay, understandstood. So what's the reason of Streamlabs ID than lol

gritty isle Jan 2, 2026, 1:39 AM

#

@wise flame

wise flame Jan 2, 2026, 1:41 AM

#

yes

gritty isle Jan 2, 2026, 1:42 AM

#

rare pollen oh okay, understandstood. So what's the reason of Streamlabs ID than lol

It replaces the “primary” account for your Streamlabs account so you can more easily manage your account.

rare pollen Jan 2, 2026, 1:43 AM

#

so it isn't for streaming purposes?

gritty isle Jan 2, 2026, 1:43 AM

#

It’s a good thing but it’s not a streaming platform. That why if you’re logged in with it, somethings don’t show up.

gritty isle Jan 2, 2026, 1:43 AM

#

rare pollen so it isn't for streaming purposes?

Correct. It’s for Streamlabs account management.

rare pollen Jan 2, 2026, 1:44 AM

#

gritty isle Correct. It’s for Streamlabs account management.

Thanks for the help.

gritty isle Jan 2, 2026, 1:44 AM

#

rare pollen Thanks for the help.

You’re welcome.

wise flame Jan 2, 2026, 1:45 AM

#

so what would be a problem?

gritty isle Jan 2, 2026, 1:48 AM

#

wise flame so what would be a problem?

Go to the Streamlabs web site, log in by clicking the Kick button, go to the Alert Box, and screen shot what you see.

I just finished dinner and am starting the new Stranger Things.

wise flame Jan 2, 2026, 1:48 AM

#

small lion Jan 2, 2026, 1:48 AM

#

Can someone help me find the url link on phone to link to twitch

gritty isle Jan 2, 2026, 1:50 AM

#

wise flame

That looks good. Work on your alerts there instead of inside Streamlabs Desktop. I’ll have to try that later in Streamlabs Desktop when this episode is done.

gritty isle Jan 2, 2026, 1:50 AM

#

small lion Can someone help me find the url link on phone to link to twitch

What are you trying to accomplish?

wise flame Jan 2, 2026, 1:50 AM

#

yeah they are not showing

#

when someone follows

small lion Jan 2, 2026, 1:50 AM

#

gritty isle What are you trying to accomplish?

To get a donation button on twitch but I’m on my phone

gritty isle Jan 2, 2026, 1:53 AM

#

small lion To get a donation button on twitch but I’m on my phone

https://help.twitch.tv/s/article/how-to-edit-info-panels?language=en_US

You can see and copy your Streamlabs Tip URL here: https://streamlabs.com/dashboard#/tipping/methods

small lion Jan 2, 2026, 1:54 AM

#

gritty isle <https://help.twitch.tv/s/article/how-to-edit-info-panels?language=en_US> You c...

On I phone tho

#

Wait do I need a business account?

gritty isle Jan 2, 2026, 1:55 AM

#

small lion On I phone tho

You can still log in the Streamlabs web site and get your Tip URL. Your phone should have a web browser.

gritty isle Jan 2, 2026, 1:55 AM

#

small lion Wait do I need a business account?

No.

small lion Jan 2, 2026, 1:55 AM

#

gritty isle You can still log in the Streamlabs web site and get your Tip URL. Your phone s...

Can I call you and you show me how and I screen share

#

This is what it says

gritty isle Jan 2, 2026, 1:56 AM

#

small lion Can I call you and you show me how and I screen share

For moderation purposes,all support has to take place in this channel.

gritty isle Jan 2, 2026, 1:57 AM

#

small lion This is what it says

Rotate your phone to the horizontal orientation.

small lion Jan 2, 2026, 1:57 AM

#

How I do that

#

I saved it now how do I paste it in twithh ch

gritty isle Jan 2, 2026, 2:00 AM

#

small lion I saved it now how do I paste it in twithh ch

You need an info panel or edit the About your channel text. I posted Twitch’s how to edit the info panels above.

abstract plazaBOT Jan 2, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

small lion Jan 2, 2026, 2:00 AM

#

gritty isle You need an info panel or edit the About your channel text. I posted Twitch’s h...

I got That but what’s the side panel I put the url into

gritty isle Jan 2, 2026, 2:02 AM

#

small lion I got That but what’s the side panel I put the url into

For an info panel, here (red circle).

small lion Jan 2, 2026, 2:02 AM

#

gritty isle For an info panel, here (red circle).

Where do I go to find that

gritty isle Jan 2, 2026, 2:04 AM

#

small lion Where do I go to find that

The guide from Twitch explains that.

#

small lion Jan 2, 2026, 2:07 AM

#

Like this

gritty isle Jan 2, 2026, 2:10 AM

#

small lion Like this

Yes, that should work.

small lion Jan 2, 2026, 2:10 AM

#

I did it thank you

gritty isle Jan 2, 2026, 2:11 AM

#

small lion I did it thank you

Your welcome.

fringe stump Jan 2, 2026, 3:44 AM

#

Hey so I just went through the whole process of buying a streamlabs console subscription so I could multi stream through stream labs verified my YouTube and twitch and now I can't even access the website cause it won't load. I'm getting frustrated cause it was working and now out of the blue it just stopped loading the website all together and I can't login. Anyone have any suggestions

wooden dew Jan 2, 2026, 3:45 AM

#

How do I stream from my Xbox,to Tiktok?

fringe stump Jan 2, 2026, 3:47 AM

#

I hit log in from the google page and it just sits there and won't load anything. I can't get into the regular dashboard and stuff but other than that im stuck here and I can't stream from my console.

gritty isle Jan 2, 2026, 3:59 AM

#

wooden dew How do I stream from my Xbox,to Tiktok?

Hop over to #vip-support for assistance with that.

gritty isle Jan 2, 2026, 4:01 AM

#

fringe stump I hit log in from the google page and it just sits there and won't load anything...

Clear the cache only in your web browser l completely restart the whole web browser, and try again. The Streamlabs Console is definitely up and reachable.

fringe stump Jan 2, 2026, 4:04 AM

#

Alright I will try there cause I've tried that and it's not doing anything.

#

Also it's saying I don't have access to that chat.

gritty isle Jan 2, 2026, 4:06 AM

#

fringe stump Also it's saying I don't have access to that chat.

That reply was not for you.

fringe stump Jan 2, 2026, 4:07 AM

#

Oh just realized sorry.

fringe stump Jan 2, 2026, 4:15 AM

#

gritty isle Clear the cache only in your web browser l completely restart the whole web brow...

Just to be clear this is what you're saying to clear right

Screenshot_20260101-211538.Google_Play_services.png

gritty isle Jan 2, 2026, 4:17 AM

#

fringe stump Just to be clear this is what you're saying to clear right

Just the cache for all time.

fringe stump Jan 2, 2026, 4:19 AM

#

gritty isle Just the cache for all time.

Yeah I did that and unfortunately still same result.

fringe stump Jan 2, 2026, 4:20 AM

#

gritty isle Just the cache for all time.

Nvm looks like it finally loaded thank you

gritty isle Jan 2, 2026, 4:21 AM

#

fringe stump Nvm looks like it finally loaded thank you

You’re welcome.

abstract plazaBOT Jan 2, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 2, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

amber owl Jan 2, 2026, 1:45 PM

#

There's a bug on chat box custom code you can't even edit HTML and also ofcourse JS

#

Anyone know how to fix?

abstract plazaBOT Jan 2, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

loud zinc Jan 2, 2026, 7:10 PM

#

Hey is someone available to help me?

#

Ive tried to start streaming on twitch but both OBS and SLOBS has been giving me issues with disconnecting and reconnecting. No one can seem to figure out why it does this. I have great wifi, Im hardwired, My IP is linked to my SLOBS, I use up 2.3%CPU, No frame drops whatsoever, I run 6k bitrate. If need if someone might have the slightest clue to what my issue is, I'd like to go into a discord call or something because I have run out of ideas.

abstract plazaBOT Jan 2, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

small lion Jan 2, 2026, 8:17 PM

#

How do I get the donations to say them out loud on twitch

leaden flower Jan 2, 2026, 8:39 PM

#

exuse me im tryna continue editing my scenes and its just not loading

#

@marsh cape ?

gritty isle Jan 2, 2026, 8:43 PM

#

leaden flower <@115850086151356420> ?

Please don’t ping those not actively assisting you. If no volunteers are available, feel free to submit a ticket. Myself, I’m not available as I e got a bunch of errands to complete today.

wispy latchBOT Jan 2, 2026, 8:43 PM

#

@leaden flower TicketKev Need More Help? Contact Support!
We understand that sometimes, even with our extensive resources, you might still have unanswered questions or specific issues.

If you've already checked the following resources and haven't found a solution:

Our #1173605643484139591 channel
Our self-help articles on the Creator Resource Hub

Then please submit a support ticket, and our dedicated team will be happy to assist you directly: Submit a Support Ticket Here

leaden flower Jan 2, 2026, 8:43 PM

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ah alright sorry

leaden vapor Jan 2, 2026, 8:49 PM

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i have a friend im a mod for and his tiktok live access keeps getting revoked for 7 days every time he goes live

normal prism Jan 2, 2026, 9:04 PM

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I don't know, is AI writing the answer? I wrote with an urgent request not to delete it, and I received a reply asking how to delete it...

It's about the account. I want to start streaming, connect my new YouTube account, and stream, but I can't because I accidentally had no idea. Instead of mass deleting channels, I deleted the entire profile, where I have active subscriptions, etc. Now I can't connect the account in any way, and no one is responding.

leaden flower Jan 2, 2026, 9:12 PM

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yo why dose it not load my game now

heady flower Jan 2, 2026, 9:14 PM

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hi! I tried setting up the chat box and it is showing twitch chat just fine, but it is not showing youtube chat, is there something I could have done wrong?

abstract plazaBOT Jan 2, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gusty umbra Jan 2, 2026, 10:03 PM

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leaden vapor i have a friend im a mod for and his tiktok live access keeps getting revoked fo...

TikTok alone makes those decisions. You can find the link to contact TikTok in this document. https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

loud zinc Jan 2, 2026, 10:35 PM

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loud zinc Ive tried to start streaming on twitch but both OBS and SLOBS has been giving me...

Anyone have an answer?

turbid girder Jan 2, 2026, 11:46 PM

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can some one help me with this issue I have both outputs set up but there not working reson. Any fixes.

loud zinc Jan 3, 2026, 12:56 AM

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Ive tried to start streaming on twitch but both OBS and SLOBS has been giving me issues with disconnecting and reconnecting. No one can seem to figure out why it does this. I have great wifi, Im hardwired, My IP is linked to my SLOBS, I use up 2.3%CPU, No frame drops whatsoever, I run 6k bitrate. If need if someone might have the slightest clue to what my issue is, I'd like to go into a discord call or something because I have run out of ideas. 1767401792-58329933-7566-49e8-82a9-a70b91d312a2

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Theres no reason i can find on why streamlabs keeps disconnecting and reconnecting every 2 minutes

loud zinc Jan 3, 2026, 1:03 AM

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turbid girder can some one help me with this issue I have both outputs set up but there not wo...

Your issue is mentioned in the "known-issues" chat

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However mine isnt and my buddy is having the same issue. Im sure someone here could possibly help me

wispy latchBOT Jan 3, 2026, 1:06 AM

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{1} 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

Access the tool here: Twitch Test Tool
Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
From there, you can manually select your preferred server based on your test results.

abstract plazaBOT Jan 3, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

loud zinc Jan 3, 2026, 2:00 AM

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@wispy latch For being in the states i find it kinda weird that france is the only place that didnt fail

gritty isle Jan 3, 2026, 2:04 AM

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loud zinc <@986719246065234021> For being in the states i find it kinda weird that france ...

You need to reach out to your Internet Service Provider. Something in the path between you and the ingest is blocking.

loud zinc Jan 3, 2026, 2:07 AM

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loud zinc Ive tried to start streaming on twitch but both OBS and SLOBS has been giving me...

@gritty isle You mind reading this and telling me what you think?

gritty isle Jan 3, 2026, 2:10 AM

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loud zinc <@301571565840236564> You mind reading this and telling me what you think?

Your Twitch Test results tell me something between you and Twitch is blocking. You need to call your ISP.

It’s not an issue with Windows, Streamlabs Desktop, or your PC.

loud zinc Jan 3, 2026, 2:11 AM

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@gritty isle If i call them what should i say/ask them to do?

gritty isle Jan 3, 2026, 2:16 AM

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loud zinc <@301571565840236564> If i call them what should i say/ask them to do?

Tell them you are trying to live stream to Twitch and are being disconnected. Show them the Twitch test results and if you have the exact date and time you’ve tried to stream and had a disconnect, give those time points to them as well.

You will have to be persistent. Most ISP’s will hear the word “stream” and tell you your download speed is good for Netflix or that you have sufficient upload bandwidth. Which is true but the connection between you and Twitch over their service is very bad.

loud zinc Jan 3, 2026, 2:18 AM

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So i can show them the test results i just sent into this chat to back up what i am saying?

gritty isle Jan 3, 2026, 2:19 AM

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loud zinc So i can show them the test results i just sent into this chat to back up what i...

Correct.

#

@velvet raptor. 👋

#

<@567104089364627481 >

For Streamlabs Console:

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

wispy latchBOT Jan 3, 2026, 3:01 AM

#

👋 Getting Started with Streamlabs Desktop
Hey @ocean yoke! Welcome to Streamlabs Desktop! We're here to help you get started on your streaming journey. Below are some valuable resources to guide you through the basics and beyond.

📚 Helpful Guides:

This video offers a helpful introduction to getting started with Streamlabs Desktop: Getting Started Video Guide
- You can find a playlist of short tutorials on the Streamlabs YouTube channel here: Streamlabs Short Tutorials Playlist
We also have a comprehensive guide with more tips for getting started: Getting Started with Streamlabs Desktop Guide

Kevsearch Need More?
We highly recommend taking the time to explore the resources and videos available in #1173605643484139591. Or checking out our Support Hub.

ocean yoke Jan 3, 2026, 3:03 AM

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wispy latch 👋 **Getting Started with Streamlabs Desktop** Hey <@1112049557115772998>! Welco...

hi so i can’t have access to the channel self help center and my issue is that i want to stream on tiktok, for that i sent screenshot of my twitch (3 screenshots) to prove that it was mine but it kept saying that i got refused and i don’t know what to do (also sorry english is not my first language)

gritty isle Jan 3, 2026, 3:10 AM

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ocean yoke hi so i can’t have access to the channel self help center and my issue is that i...

The self help center is read only, like a library.

If TikTok denied your request to Live with Streamlabs, you will need to wait 14 days and apply again. If you need assistance with that application form, reach out to TikTok.

TikTok alone approves, denies, suspends or revokes access. Streamlabs has no input on their decision.

ocean yoke Jan 3, 2026, 3:10 AM

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gritty isle The self help center is read only, like a library. If TikTok denied your requ...

oh okay sorry i didn’t know

gritty isle Jan 3, 2026, 3:11 AM

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ocean yoke oh okay sorry i didn’t know

No need to be sorry. It’s a complicated process controlled entirely by TikTok.

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They make it difficult on purpose.

ocean yoke Jan 3, 2026, 3:11 AM

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i see :(

#

ty for your reply !

gritty isle Jan 3, 2026, 3:12 AM

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ocean yoke ty for your reply !

You’re welcome and good luck! 🍀

devout haven Jan 3, 2026, 4:31 AM

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My streamlabs console has crashed just 20 seconds in on my last three attempts at going live. Hasn't done this before now.

unreal beacon Jan 3, 2026, 4:52 AM

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for some reason duasl output won't go to twitch horizontal but will go to yt vertical

abstract plazaBOT Jan 3, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

pastel cradle Jan 3, 2026, 7:35 PM

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Hey, when will Belgium be supportet for Sponsorships?

abstract plazaBOT Jan 3, 2026, 7:35 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 3, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gusty umbra Jan 3, 2026, 9:15 PM

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pastel cradle Hey, when will Belgium be supportet for Sponsorships?

Unknown. I’m sure there are legal and logistical issues that are being dealt with. Keep an eye on it and maybe one day.

shadow onyx Jan 3, 2026, 9:16 PM

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I might just be slow but how do I get discord to overlay onto twitch from an xbox stream?

pastel cradle Jan 3, 2026, 9:17 PM

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gusty umbra Unknown. I’m sure there are legal and logistical issues that are being dealt wit...

Ok, i gues no sponsorships for me then😮‍💨 😔

abstract plazaBOT Jan 3, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gritty isle Jan 3, 2026, 10:57 PM

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shadow onyx I might just be slow but how do I get discord to overlay onto twitch from an xbo...

There’s no way to do that with Streamlabs Console.

It would be posted you were on a PC or a Mac with a capture card using Streamlabs Desktop.

open tree Jan 4, 2026, 12:11 AM

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hi i need help i stream to tiktok using streamlabs but keep saying i loss accse

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so i need help please

gritty isle Jan 4, 2026, 12:18 AM

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open tree hi i need help i stream to tiktok using streamlabs but keep saying i loss accse

You need to reach out to TikTok if you keep losing your permission to Live with Streamlabs. TikTok alone grants, suspends, revokes, or denies access.

Streamlabs has no input on their decision and cannot see why they make any decision.

Remember, 50% of your content on TikTok through Live with Streamlabs must be gaming content.

open tree Jan 4, 2026, 12:19 AM

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the thing is i dont loss it it just be saying that

gritty isle Jan 4, 2026, 12:19 AM

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open tree the thing is i dont loss it it just be saying that

Saying what?

open tree Jan 4, 2026, 12:20 AM

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when it happend i will send a picture

craggy venture Jan 4, 2026, 12:28 AM

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Hello I tried every tutorial and every setting but when I try to add my Vtube Avatar (VSeeFace) via Sprout2 to Streamlabs, it keeps being a black screen. I reinstalled and restarted multiple times but nothing worked, did anyone had the same issue? Or does someone may know a trick to solve it?

abstract plazaBOT Jan 4, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

dark stag Jan 4, 2026, 2:02 AM

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Hello, i’ve got twitch and youtube connectedness but on youtube shows the stream but doesn’t show me LIVE at all but on twitch it does i have my destination set to streamlabs on xbox

wild herald Jan 4, 2026, 3:12 AM

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Salut, à chaque fois je lance un stream sur tiktok quelque temps après mon compte est restreint pendant une semaine.

abstract plazaBOT Jan 4, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gusty umbra Jan 4, 2026, 6:58 AM

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wild herald Salut, à chaque fois je lance un stream sur tiktok quelque temps après mon compt...

You need to reach out to TikTok if you keep losing your permission to Live with Streamlabs. TikTok alone grants, suspends, revokes, or denies access.

Streamlabs has no input on their decision and cannot see why they make any decision.

Remember, 50% of your content on TikTok through Live with Streamlabs must be gaming content.

abstract plazaBOT Jan 4, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

manic pond Jan 4, 2026, 10:34 AM

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Hello, I previously purchased a lifetime deal via the highest tier melon pro.

My account now says free there must be a bug

After melon was aquired our accounts should've been honored so im a little confused

I'd appreciate your help

Thank you

gritty isle Jan 4, 2026, 6:54 PM

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manic pond Hello, I previously purchased a lifetime deal via the highest tier melon pro. ...

Please submit a ticket on that: https://support.streamlabs.com/hc/en-us/requests/new. We won't be able to assist with that here in Discord. Please include as much information as you can so they can best assist you.

orchid acorn Jan 4, 2026, 7:54 PM

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Hi, what could be the reason? I cannot find notifications about it!

abstract plazaBOT Jan 4, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle Jan 4, 2026, 8:12 PM

#

orchid acorn Hi, what could be the reason? I cannot find notifications about it!

You need to reach out to TikTok if you keep losing your permission to Live with Streamlabs. TikTok alone grants, suspends, revokes, or denies access.

Streamlabs has no input on their decision and cannot see why they make any decision.

Remember, 50% of your content on TikTok through Live with Streamlabs must be gaming content.

urban pebble Jan 4, 2026, 9:39 PM

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Does anyone know why I only have PayPal and not credit cards in my donation settings, please?

gritty isle Jan 4, 2026, 9:40 PM

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urban pebble Does anyone know why I only have PayPal and not credit cards in my donation sett...

https://streamlabs.com/content-hub/post/setting-up-credit-card-donations

urban pebble Jan 4, 2026, 9:42 PM

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But I've already linked it to my PayPal business account and it's still not there.

gritty isle Jan 4, 2026, 9:44 PM

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urban pebble But I've already linked it to my PayPal business account and it's still not ther...

Then you'll need to submit a ticket for further assistance: https://support.streamlabs.com/hc/en-us/requests/new Us Volunteers can't assist with Tip Page issues.

rare pollen Jan 4, 2026, 9:47 PM

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I need some good twitch and kick settings, it's like my stream/game gets laggy when I start streaming

wispy latchBOT Jan 4, 2026, 9:48 PM

#

KevStonks Optimizing Your Stream: Recommended Bitrate Settings
@rare pollen, getting your bitrate right is essential for a clear stream. Bitrate indicates the data rate of your video, and if too low for your chosen resolution and frame rate, it can lead to pixelation.

📋Recommended Bitrate Ranges for Resolution & FPS

1280x720 at 30 FPS: 2,200 to 2,800 kbps
1280x720 at 60 FPS: 3,800 to 5,600 kbps
1920x1080 at 30 FPS: 4,400 to 6,200 kbps
1920x1080 at 60 FPS: 8,700 to 12,500 kbps (a minimum of 6,000 kbps is generally recommended for good quality)
1600x900 or 1536x864 at 60 FPS: At least 6,000 kbps, up to 8,600 kbps

If you notice pixelation or blockiness on your stream, it often means your bitrate isn't high enough to properly encode your video for the content you're showing. Consider increasing it within these recommended ranges!

📚 For more detailed guidelines and platform-specific recommendations, check out these official resources:

normal wraith Jan 4, 2026, 9:48 PM

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urban pebble Does anyone know why I only have PayPal and not credit cards in my donation sett...

This usually happens because of your account or region settings. Some platforms only support PayPal in certain countries. I recommend checking your payout settings and verifying your account details. If everything looks correct, contacting the platform’s support team would be the next best step

rare pollen Jan 4, 2026, 9:49 PM

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is performance mode something good?

#

before, I remember it was something I used that auto-corrected my settings

#

can't remember what it was

urban pebble Jan 4, 2026, 9:55 PM

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normal wraith This usually happens because of your account or region settings. Some platforms ...

I am from the Czech Republic and everything should be set up correctly.

abstract plazaBOT Jan 4, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

normal wraith Jan 4, 2026, 10:02 PM

#

urban pebble I am from the Czech Republic and everything should be set up correctly.

Understood. Sometimes card payments are enabled separately by the payment processor, even when everything looks correct. It’s best to confirm directly with their support

last dome Jan 4, 2026, 10:08 PM

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I was able to use Streamlabs before but now it just loads forever instead of starting up, is this a known or common issue? Any help or advice is appreciated!

merry plover Jan 4, 2026, 11:09 PM

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I have an issue that's in known issues and shows as resolved, I haven't been able to log into my streamlabs account on the website since last night, I keep getting the "Please try a different platform" popup=. I have tried logging in with streamlabs email/ID as well as twitch and tried switching browsers, nothing is working. Anyone know of any other fixes I can try? I already have another ticket with streamlabs that I've been waiting on for a few days.

near shadow Jan 4, 2026, 11:25 PM

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Hey Guys, Tiktok keeps dropping me...I go live half an hour later it kicks me and says denied access. However I see no tickets...Also, if I restart the stream it WILL let me go live on TikTok right after it says I got denied. I have it set to 18 plus. Not sure what else I can do....I have not had this problem in ths past

crystal fable Jan 4, 2026, 11:26 PM

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near shadow Hey Guys, Tiktok keeps dropping me...I go live half an hour later it kicks me an...

same, it keep saying i did violation but here nothing

Screenshot_2026-01-01-04-02-13-920_com.ss.android.ugc.trill.jpg

near shadow Jan 4, 2026, 11:27 PM

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Weird...and I don't do anything bad

crystal fable Jan 4, 2026, 11:27 PM

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but i still can stream again with no problem

#

maybe it's tiktok side

near shadow Jan 4, 2026, 11:34 PM

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i guess so. Same problem here...

spring moon Jan 4, 2026, 11:38 PM

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Hello, anyone know why my recent events is not updating either via the dashboard online, SLOBS or StreamLabels? tries to disconnect twitch and reconnect and still not working

proper helm Jan 5, 2026, 12:15 AM

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Anyone can tell me how to stop discord from leaking through this

fallow anvil Jan 5, 2026, 12:42 AM

#

Anyone else experience SL's desktop application showing blank on MAC?

abstract plazaBOT Jan 5, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

valid lance Jan 5, 2026, 2:29 AM

#

Why will streamlabs console not stream to tik tok even though the accounts are linked

gritty isle Jan 5, 2026, 2:33 AM

#

valid lance Why will streamlabs console not stream to tik tok even though the accounts are l...

For Streamlabs Console:

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

hushed sage Jan 5, 2026, 2:52 AM

#

So I'm in the middle of a stream and it's abruptly ended by y'all because I "violated" multiple guidelines. Nothing of the sort happened. When i went to see what the "violations" were, the list was empty. This is extremely annoying considering I'm a paying Ultra member. Why do y'all do this with no warning or explanation?

gritty isle Jan 5, 2026, 2:54 AM

#

hushed sage So I'm in the middle of a stream and it's abruptly ended by y'all because I "vio...

Streamlabs doesn’t terminate streams. You’d have to reach out to the platform, what ever that is as you didn’t mention which one.

wispy latchBOT Jan 5, 2026, 2:55 AM

#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@hushed sage, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

abstract plazaBOT Jan 5, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 5, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

torpid dew Jan 5, 2026, 10:32 AM

#

Hey Team, I was wondering if anyone could help me out with some Audio Monitoring issues I am facing ?

I am using my headphones at the moment to monitor the stream, But I can not seem to hear my stinger transition audio.

Thanks in advance

marble wind Jan 5, 2026, 10:52 AM

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@torpid dew enable audio monitoring in the stinger transition properties

torpid dew Jan 5, 2026, 11:12 AM

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marble wind <@612036890421624853> enable audio monitoring in the stinger transition properti...

you the best thank you

solemn tulip Jan 5, 2026, 1:02 PM

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I tried using Streamlabs console to multi stream to twitch and TikTok but it just won’t work. I only have an Xbox hence paying for Streamlabs console but it’s been nothing but a waste of money

gusty umbra Jan 5, 2026, 1:17 PM

#

solemn tulip I tried using Streamlabs console to multi stream to twitch and TikTok but it jus...

We need some more info. What’s not working?

solemn tulip Jan 5, 2026, 1:18 PM

#

gusty umbra We need some more info. What’s not working?

It won’t stream to TikTok, streams to twitch fine no issues but TikTok I have to keep re authentication all the time

gusty umbra Jan 5, 2026, 1:23 PM

#

solemn tulip It won’t stream to TikTok, streams to twitch fine no issues but TikTok I have to...

For Streamlabs Console:

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

split terrace Jan 5, 2026, 5:08 PM

#

Hi
I have opened my streamlabs both normally and as an administrator and have a blank screen after it opens
I updated the drivers, re-installed it
IDK what to do

#

gritty isle Jan 5, 2026, 5:10 PM

#

split terrace Hi I have opened my streamlabs both normally and as an administrator and have a ...

Does it do this after you reboot your PC?

split terrace Jan 5, 2026, 5:10 PM

#

gritty isle Does it do this after you reboot your PC?

yep

gritty isle Jan 5, 2026, 5:11 PM

#

split terrace yep

Please submit a ticket on this: https://support.streamlabs.com/hc/en-us/requests/new

native iris Jan 5, 2026, 5:49 PM

#

hey peeps i just had a weird thing happen someone posted a clip in my chat and the bot said for them to stop posting links but i have it set so that shouldnt happen any idea why it did that

abstract plazaBOT Jan 5, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

west condor Jan 5, 2026, 6:43 PM

#

just wondering what the best video settings are for output im getting alot of dropped frames lately but my internet is fine

#

streaming on kick btw not sure if that matters

gritty isle Jan 5, 2026, 6:51 PM

#

west condor just wondering what the best video settings are for output im getting alot of dr...

Streamlabs Desktop is reporting dropped frames?

abstract plazaBOT Jan 5, 2026, 8:00 PM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

spring moon Jan 5, 2026, 8:42 PM

#

spring moon Hello, anyone know why my recent events is not updating either via the dashboard...

Anyone able to help?

wispy latchBOT Jan 5, 2026, 8:43 PM

#

@spring moon ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
Follow this guide to disconnect the specific streaming service from Streamlabs
Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected

Note: If you are doing this step for fixing your alerts, you may need to reload your widgets. You can do this by going to your Live Actions Tab of the Recent Events > Scroll all the way and click Reload Widgets

spring moon Jan 5, 2026, 8:49 PM

#

wispy latch <@230751977154281472> ⛓️‍💥 **Disconnecting Your Streaming Service** If you need...

Tried this

gritty isle Jan 5, 2026, 8:51 PM

#

spring moon Tried this

Please go through these steps again, including the reload widgets button. After you log back in, please go to https://www.twitch.tv/settings/connections, scroll to Other Connections, and screen shot the Streamlabs connection.

spring moon Jan 5, 2026, 8:56 PM

#

Done and still not working

#

This is on dashboard

#

but obs shows

gritty isle Jan 5, 2026, 8:57 PM

#

spring moon Done and still not working

Not working how? In the last two minutes, have you received a follow from a channel that has never followed you before?

spring moon Jan 5, 2026, 8:58 PM

#

No but it did all this last night and i reset it then got a follow and didnt push through

gritty isle Jan 5, 2026, 8:59 PM

#

spring moon No but it did all this last night and i reset it then got a follow and didnt pus...

And you clicked the Reload Widgets button?

spring moon Jan 5, 2026, 8:59 PM

#

Will monitor it again but yes I did

gritty isle Jan 5, 2026, 8:59 PM

#

spring moon Will monitor it again but yes I did

What is the link to you Twitch channel? I don't see it linked on your Discord profile.

spring moon Jan 5, 2026, 9:00 PM

#

twitch.tv/MReLaD

gritty isle Jan 5, 2026, 9:00 PM

#

spring moon twitch.tv/MReLaD

Are you using Streamlabs Desktop or OBS Studio?

spring moon Jan 5, 2026, 9:00 PM

#

OBS studio

gritty isle Jan 5, 2026, 9:01 PM

#

spring moon OBS studio

Ah, I see you are live right now. You need to perform these steps when you are not live.

spring moon Jan 5, 2026, 9:02 PM

#

Let me come off do this and go live again

gritty isle Jan 5, 2026, 9:02 PM

#

spring moon Let me come off do this and go live again

Don't go back live just yet.

spring moon Jan 5, 2026, 9:03 PM

#

gritty isle Don't go back live just yet.

all reset now

gritty isle Jan 5, 2026, 9:04 PM

#

spring moon all reset now

Okay, great. Now don't go live just yet.

gritty isle Jan 5, 2026, 9:06 PM

#

spring moon all reset now

Go ahead and launch Streamlabs Desktop, click here https://streamlabs.com/dashboard#/recentevents to open your Recent Event page and then, back in Streamlabs Desktop, go to the scene with the Alert Box and then just leave both open.

I can follow your channel as a test. If that doesn't detect, I'll ask the staff to check your Alert Box.

Let me know when you're ready.

spring moon Jan 5, 2026, 9:07 PM

#

Done

gritty isle Jan 5, 2026, 9:07 PM

#

spring moon Done

Okay, I followed. You should have seen the alert and the Recent Events page should have updated.

spring moon Jan 5, 2026, 9:08 PM

#

Nope still showing 23 days ago alert

#

gritty isle Jan 5, 2026, 9:09 PM

#

spring moon Nope still showing 23 days ago alert

Okay, let me ask the staff to check your Alert Box.

And just to check, you have Custom HTML/CSS disabled on the Follow Alert?

https://streamlabs.com/dashboard#/alertbox/twitch/follows

spring moon Jan 5, 2026, 9:10 PM

#

No enabled as its a custom alert

#

working now whoever gearup is xD

#

cursive herald Jan 5, 2026, 9:13 PM

#

spring moon working now whoever gearup is xD

KevGlasses

gritty isle Jan 5, 2026, 9:13 PM

#

spring moon working now whoever gearup is xD

They're a staff member. They reset your Alert Box and you should be good to go from here.

spring moon Jan 5, 2026, 9:13 PM

#

Thank you so much 🙂

gritty isle Jan 5, 2026, 9:14 PM

#

spring moon Thank you so much 🙂

You're welcome!

silk wind Jan 5, 2026, 9:42 PM

#

My channel love the app

wispy latchBOT Jan 5, 2026, 9:43 PM

#

@silk wind
🚫 Advertising and self-promotion are not permitted in any of our channels or in direct messages with server members. For more information on our server guidelines, please refer to #rules. Thank you!

silk wind Jan 5, 2026, 9:43 PM

#

sorry not self promoting but a question

#

wanted a video to be seen as I still have an issue as i get my discord coming in my channel

#

as well It seems to cut audio out off and on in my videos

placid stone Jan 5, 2026, 9:54 PM

#

I have been streaming on stream labs for 5 years and from 27th December with same settings my streams ends/crash itself after either 24m/30m/1hr/1hr 30m or some day lets me stream 5 hours I even downgraded but didn't work tried every settings didn't worked here's my PC specs CPU: AMD Ryzen 7 3800x @ 4.35 G h z PBO

MOTHERBOARD: MSI x570 Gaming Edge

RAM: corsair Vengeance LPX 32 gb @3200 M h z

GPU: Nvidia Ge force RTX 3060ti

PSU: Cooler Master Master Case H500P Mesh ARGB ATX Mid

ASUS Tuf Gaming Vg279Qm 280Hz everything up to dated

abstract plazaBOT Jan 5, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

dreamy arch Jan 5, 2026, 10:38 PM

#

my stream labels (twitch) don't update unless i restart the whole application. and even then, recent subs show nothing on the label. ideas?

wispy latchBOT Jan 5, 2026, 10:39 PM

#

@dreamy arch ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
Follow this guide to disconnect the specific streaming service from Streamlabs
Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected

Note: If you are doing this step for fixing your alerts, you may need to reload your widgets. You can do this by going to your Live Actions Tab of the Recent Events > Scroll all the way and click Reload Widgets

dreamy arch Jan 5, 2026, 10:46 PM

#

wispy latch <@1448517058563407998> ⛓️‍💥 **Disconnecting Your Streaming Service** If you nee...

looks like only alerts from four days ago are showing up under "recent events"? i've had multiple subs and followers just today (and the last three days) that aren't showing up.

rotund mountain Jan 5, 2026, 11:29 PM

#

near shadow Hey Guys, Tiktok keeps dropping me...I go live half an hour later it kicks me an...

I am having this same issues, but I have to appeal and they say it’s good. I keep getting reproduced content and it’s been happening for a while. When I use TikTok live, no issue. Only happens when am on streamlabs, any help?

near shadow Jan 6, 2026, 12:35 AM

#

rotund mountain I am having this same issues, but I have to appeal and they say it’s good. I kee...

Same issue and they have said nothing

rotund mountain Jan 6, 2026, 1:10 AM

#

near shadow Same issue and they have said nothing

Yeah maybe will let them know on the VIP channel.

tardy oasis Jan 6, 2026, 1:16 AM

#

i need help with encoding settings in general, not so much streaming but for recording

#

i have a 7800x3d for my cpu and a 9070xt for my gpu and my recordings look terrible and every youtube guide isnt helping

near shadow Jan 6, 2026, 1:23 AM

#

I mean I pay $27 a month does that count?

wispy latchBOT Jan 6, 2026, 1:29 AM

#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@near shadow, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

static osprey Jan 6, 2026, 1:36 AM

#

rotund mountain I am having this same issues, but I have to appeal and they say it’s good. I kee...

Same issue on my end

#

looks like a streamlabs problem. trying to find my stream key and manually fix it

abstract plazaBOT Jan 6, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

lament sluice Jan 6, 2026, 2:45 AM

#

Hello i am still having lagging problems while streaming from Streamlabs OBs to my twitch.

abstract plazaBOT Jan 6, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 6, 2026, 8:00 AM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

calm lintel Jan 6, 2026, 1:52 PM

#

Im currently using the dual setup with horizontal and vertical, but i wanna make it so replay buffer clips just the vertical one. How do i do this?

gritty isle Jan 6, 2026, 2:27 PM

#

calm lintel Im currently using the dual setup with horizontal and vertical, but i wanna make...

The Replay Buffer only works with the horizontal output.

vivid scaffold Jan 6, 2026, 2:34 PM

#

Is it possible to connect an external camera via USB or HDMI adapter in the Streamlabs mobile app?

devout musk Jan 6, 2026, 3:45 PM

#

Hello, does someone know how i can stop the sound coming from an app?

wispy latchBOT Jan 6, 2026, 3:46 PM

#

@devout musk 🎵 Want to split your audio?
Maybe you’d prefer the stream doesn’t hear your Discord, music, or other apps? You can do this within Streamlabs Desktop using Streamlabs Application Audio, or you could use a software like MIXLINE for more advanced audio control.

📚 Check out these guides:

gritty isle Jan 6, 2026, 3:49 PM

#

vivid scaffold Is it possible to connect an external camera via USB or HDMI adapter in the Stre...

That's not possible. If it was an external camera accessible over the Internet, you could do that.

digital wharf Jan 6, 2026, 5:12 PM

#

Is there a way to fully disable/hide the streamelements.com/"username"/commands page/list or have the "hide on tip page" as default for newly created commands?

waxen locust Jan 6, 2026, 5:26 PM

#

#

Whenever I stream, name doesn’t show all and goes like this. How can I fix this

gritty isle Jan 6, 2026, 5:35 PM

#

digital wharf Is there a way to fully disable/hide the streamelements.com/"username"/commands ...

Streamelements?

warped stirrup Jan 6, 2026, 5:39 PM

#

For some reason when I’m trying to link my Streamlabs console platforms it keeps telling me they are link to another account how is that?!

gritty isle Jan 6, 2026, 5:53 PM

#

warped stirrup For some reason when I’m trying to link my Streamlabs console platforms it keeps...

That means exactly what it says.

What you need to do is:

Log out of the Streamlabs Console web site.
Log in directly with the platform you are trying to merge. Meaning if you're trying to merge a Twitch channel, you would click the Twitch button and log in with that channel.

That logs you into the other account where that channel is already merged.

Now you can attempt to unmerge the platform there.
If that succeeds, then log out and log in with the account you were using in step 1.
Now merge the platform you wanted.

NOTE: If the unmerge is not successful in step 3, and there is a Streamlabs ID for that account, log out and log in with the Streamlabs ID for that account and then you should be able to unmerge the platform in question.

A couple of guides that will help explain things:

https://streamlabs.com/content-hub/post/how-to-manage-account-settings-streamlabs

https://streamlabs.com/content-hub/post/how-to-set-up-your-streamlabs-id

gritty isle Jan 6, 2026, 5:57 PM

#

waxen locust Whenever I stream, name doesn’t show all and goes like this. How can I fix this

Increase the width of the Chat Box so it has more room to properly disable the names.

abstract plazaBOT Jan 6, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 6, 2026, 8:00 PM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

austere falcon Jan 6, 2026, 9:29 PM

#

gritty isle Jan 6, 2026, 9:34 PM

#

austere falcon

So, guessing here, you only want Follow alert and no other alerts for Twitch?

austere falcon Jan 6, 2026, 9:36 PM

#

gritty isle So, guessing here, you only want Follow alert and no other alerts for Twitch?

i want the follow alert for twitch. also if someone subs (subscription). the problem is, it shows up in "Follow" in OBS even tho i didnt even add the sub alert, but only follow

gritty isle Jan 6, 2026, 9:37 PM

#

austere falcon i want the follow alert for twitch. also if someone subs (subscription). the pro...

That's just the name of the source. Rename the source to Alert Box. This is the way the alert box works.

austere falcon Jan 6, 2026, 9:39 PM

#

gritty isle That's just the name of the source. Rename the source to Alert Box. This is th...

but i wanna add a source for each. like 1 for follow, 1 for sub, 1 for bits etc. why does everything show up on "Follow"

#

i dont want "all-in-1"

#

it worked perfectly for me for last 3 weeks, but today it was bugged like this again

gritty isle Jan 6, 2026, 9:41 PM

#

austere falcon but i wanna add a source for each. like 1 for follow, 1 for sub, 1 for bits etc....

Sounds like you want different Alert Box sources for different alerts.

You can do this with multiple Browser Sources:

Go to the Alert Box page on the Streamlabs website: https://streamlabs.com/dashboard#/alertbox
Click Filter Events. Uncheck everything except for Follow.
Copy the Widget URL and add a Browser Source and paste in that URL.
Go back to the Filter Events button, uncheck Follow and check everything else.
Copy the Widget URL and add a new Browser Source (don't reuse the existing one 😉 ) and paste in that URL.
Viola!

austere falcon Jan 6, 2026, 9:47 PM

#

gritty isle Sounds like you want different Alert Box sources for different alerts. You can ...

Thanks! cuz look, it looked like that today when someone followed

gritty isle Jan 6, 2026, 9:48 PM

#

austere falcon Thanks! cuz look, it looked like that today when someone followed

You're welcome!

rapid cradle Jan 6, 2026, 9:55 PM

#

how come my stream isnt showing up on my pfofile

abstract plazaBOT Jan 6, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

digital wharf Jan 6, 2026, 10:10 PM

#

gritty isle Stream*elements*?

I was a bit hazy apparently when linking that, i meant https://streamlabs.com/"username"/cloudbot ofc.

gritty isle Jan 6, 2026, 10:13 PM

#

digital wharf I was a bit hazy apparently when linking that, i meant ``https://streamlabs.com/...

Go here https://streamlabs.com/dashboard#/creator-sites#/content. Toggle off what you don't want.

storm prairie Jan 6, 2026, 11:53 PM

#

so i was gonna stream today and then i opend stream labs and it logged me out removed all my captures and scenes and i dont know why it did that and when i log back in with the same youtube account it says i need to start from scratch any way i can join a voice call and screen record and get help rather texting

#

anyone...

gritty isle Jan 7, 2026, 12:10 AM

#

storm prairie so i was gonna stream today and then i opend stream labs and it logged me out re...

Streamlabs Desktop launching as if it is a fresh/like it's the first time using it?
The "acting like it's a fresh restart" is due to certain background processes not closing properly. First, please close Streamlabs Desktop.

Then open your task manager. Please press "Ctrl + Shift + Esc" on your keyboard to bring up your Task Manager.
Please select "More Details" at the bottom if you don't see the percentages of resources used.

Check for any running programs called "Streamlabs," "Electron," or "Obs64". If you find either of these processes running, please right-click and end the process. https://gyazo.com/d6b9babb076875ee5889983b532948e1

Then, reopen Streamlabs Desktop. This should resolve it but if it doesn't please submit a ticket at https://support.streamlabs.com/hc/en-us/requests/new and our team would be able to assist you further.

Gyazo

storm prairie Jan 7, 2026, 12:11 AM

#

ok lemme try ty for the help again rufus

#

didnt work ill make a ticket

abstract plazaBOT Jan 7, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 7, 2026, 8:00 AM

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

pliant glade Jan 7, 2026, 1:28 PM

#

my stream audio is pitched up for some reason and i cant figure out how to fix it. i turned off low latency as i was recommended to and that didnt solve it

gritty isle Jan 7, 2026, 1:47 PM

#

pliant glade my stream audio is pitched up for some reason and i cant figure out how to fix i...

In Streamlabs Desktop, make sure that the Sample Rate is set to 48khz and the Channels is set to Stereo. In the Sound Settings in Windows, make sure Audio Enhancements and Spacial Audiop are all turned off.

inland cypress Jan 7, 2026, 1:54 PM

#

Yo who here's is an expert on twitch overlay?

ancient lily Jan 7, 2026, 1:58 PM

#

inland cypress Yo who here's is an expert on twitch overlay?

Yo i can help you with that if you want

ancient lily Jan 7, 2026, 2:00 PM

#

inland cypress Yo who here's is an expert on twitch overlay?

Check your DM i sent you a message

pliant glade Jan 7, 2026, 2:06 PM

#

gritty isle In Streamlabs Desktop, make sure that the *Sample Rate* is set to 48khz and the ...

these settings were already enabled so i just restarted and that fixed it lol. thanks!

gritty isle Jan 7, 2026, 2:06 PM

#

pliant glade these settings were already enabled so i just restarted and that fixed it lol. t...

Sounds good. A lot of the time a reboot will fix weird audio issues.

granite mango Jan 7, 2026, 4:12 PM

#

All time when i'm launching stream, all buttons are loading for a long periode of time, is that normal ?

#

and my dual output if failling youtube

#

403 : authentification error

gritty isle Jan 7, 2026, 4:22 PM

#

granite mango 403 : authentification error

In Streamlabs Desktop, log out, wait a minute, quit Streamlabs Desktop, wait a minute, launch Streamlabs Desktop, wait a minute, log in by clicking the YouTube button (not the Streamlabs ID button), wait a minute, and try again.

granite mango Jan 7, 2026, 4:22 PM

#

gritty isle In Streamlabs Desktop, log out, wait a minute, quit Streamlabs Desktop, wait a m...

i'll try it

#

Sorry but i'm still having the issue :/ (sorry for the french text)

granite mango Jan 7, 2026, 5:01 PM

#

Oh maybe i have found something, it's seams like it's stuck on my last stream because it's changing the title and when i do only youtube, when i go after the errror on the "current stream web redirection" its showing my previous stream

#

"An error had encounter at the output, check your settings of streaming and recording"
"The request sent to the platforme has failed, connection failed"

gritty isle Jan 7, 2026, 5:29 PM

#

granite mango "An error had encounter at the output, check your settings of streaming and reco...

In Streamlabs Desktop:

Then go to Settings > Advanced > Network > Bind to IP.

If the drop-down menu is set to an IP address, change that setting to Default.

If the drop-down menu is set to Default, change it to the IP address of your computer, usually starts with 192.168 or 10.10.

After that, click Done to save the settings and then restart Streamlabs Desktop and see if you can go live.

granite mango Jan 7, 2026, 5:32 PM

#

gritty isle In Streamlabs Desktop: Then go to Settings > Advanced > Network > Bind to IP. ...

i've already tried and not working :/

#

i'm desesperate nb37

gritty isle Jan 7, 2026, 5:34 PM

#

granite mango i've already tried and not working :/

Turn off Dual Output.
Try and go live just to YouTube.
Let me know what happens.

granite mango Jan 7, 2026, 5:34 PM

#

gritty isle Turn off Dual Output. Try and go live just to YouTube. Let me know what happens...

same issue

#

i've tryed disconnect reconnect only with youtube, execute as admin, delete all permission to streamlabs on my google account

#

And sometimes its just infinitly loading like this (i'm trying stream key)

gritty isle Jan 7, 2026, 5:36 PM

#

granite mango And sometimes its just infinitly loading like this (i'm trying stream key)

That's still with Dual Output on. Turn off Dual Output. Screen shot what happens.

granite mango Jan 7, 2026, 5:37 PM

#

gritty isle Jan 7, 2026, 5:38 PM

#

granite mango

Are you trying to multistream here? Do you have a Streamlabs Ultra subscription?

granite mango Jan 7, 2026, 5:39 PM

#

gritty isle Are you trying to multistream here? Do you have a Streamlabs Ultra subscription...

Yes i have subscription on

#

it's seems that multistream with twxitch and youtube stream key have worked out

gritty isle Jan 7, 2026, 5:41 PM

#

granite mango Yes i have subscription on

Then please link your discord per the instructions below and ask over in the VIP Support channel about this issue. I know there's been an issue with YouTube in the APAC region.

wispy latchBOT Jan 7, 2026, 5:41 PM

#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@granite mango, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

granite mango Jan 7, 2026, 5:41 PM

#

gritty isle Are you trying to multistream here? Do you have a Streamlabs Ultra subscription...

idk hjow but it's just worked backed its seems

gritty isle Jan 7, 2026, 5:42 PM

#

granite mango idk hjow but it's just worked backed its seems

So you were able to go live now?

granite mango Jan 7, 2026, 5:42 PM

#

omg after 2 hours of fighting. I swear pls youtube no more fake issues

gritty isle Jan 7, 2026, 5:43 PM

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granite mango omg after 2 hours of fighting. I swear pls youtube no more fake issues

I would still go ahead and link your DIscord and gain access to the VIP Suppot channel, which is one of your subscriber benefits.

granite mango Jan 7, 2026, 5:43 PM

#

yes, big thank you man i guess youtube just doing s

gritty isle Jan 7, 2026, 5:43 PM

#

granite mango yes, big thank you man i guess youtube just doing s

That would not surprise me these days.

abstract plazaBOT Jan 7, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

ivory cove Jan 7, 2026, 7:39 PM

#

using talk studio. multiple of my guests are unable to speak they have all site permissions on allow and have done the same for their windows settings. they test their mics on the studio it works but when trying to talk on the studio nothing comes through.

ivory cove Jan 7, 2026, 7:59 PM

#

take it noone has a clue

abstract plazaBOT Jan 7, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

ivory cove Jan 7, 2026, 8:01 PM

#

lmao saying i have issues with the app no reply but i get an advertisement XD

abstract plazaBOT Jan 7, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

gritty isle Jan 7, 2026, 11:13 PM

#

@smoky wraith

Sounds like you want different Alert Box sources for different alerts.

You can do this with multiple Browser Sources:

Go to the Alert Box page on the Streamlabs website: https://streamlabs.com/dashboard#/alertbox
Click Filter Events. Uncheck everything except for Follow.
Copy the Widget URL and add a Browser Source and paste in that URL.
Go back to the Filter Events button, uncheck Follow and check everything else.
Copy the Widget URL and add a new Browser Source (don't reuse the existing one 😉 ) and paste in that URL.
Viola!

smoky wraith Jan 7, 2026, 11:16 PM

#

gritty isle <@1189359087335522436> Sounds like you want different Alert Box sources for dif...

Ok so this will trigger only the follows on each platform independently correct?

gritty isle Jan 7, 2026, 11:17 PM

#

smoky wraith Ok so this will trigger only the follows on each platform independently correct?

Or what ever alert(s) you want to separate out. I just Follows as an example.

smoky wraith Jan 7, 2026, 11:19 PM

#

gritty isle Or what ever alert(s) you want to separate out. I just Follows as an example.

Right. But I am connecting Twitch and Kick. So when I create their separate alerts. Then for example I press Test>Twitch>Follows

It triggers that alert on Kick as well

#

#

When i click filter events. It turns on for both Twitch and Kick

gritty isle Jan 7, 2026, 11:22 PM

#

smoky wraith When i click filter events. It turns on for both Twitch and Kick

Doesn’t sound it’s possible to do what you’re wanting then.

smoky wraith Jan 7, 2026, 11:22 PM

#

gritty isle Doesn’t sound it’s possible to do what you’re wanting then.

Right so basically If I am streaming to Kick and Twitch at the same time. And someone follows on Twitch. It will also show that follow alert on Kick?

gritty isle Jan 7, 2026, 11:24 PM

#

The alert will show on what ever platforms you are live on. Do I understand that you only want twitch alerts to show only on twitch and the same with kick? I don’t think that’s possible.

smoky wraith Jan 7, 2026, 11:25 PM

#

gritty isle The alert will show on what ever platforms you are live on. Do I understand tha...

Yes seems like that is the case. Unless i use 2 different sources for alerts

#

What is that

#

I am not clicking that link

gritty isle Jan 7, 2026, 11:29 PM

#

smoky wraith Yes seems like that is the case. Unless i use 2 different sources for alerts

Try and see how it goes.

smoky wraith Jan 7, 2026, 11:29 PM

#

gritty isle Try and see how it goes.

Yea I will use Streamlabs for Twitch alerts and Botrix for Kick alerts

smoky wraith Jan 7, 2026, 11:56 PM

#

gritty isle Try and see how it goes.

Yea it wont work. Cause since everything is going thru the OBS interface, it will post it on every stream

gritty isle Jan 7, 2026, 11:57 PM

#

smoky wraith Yea it wont work. Cause since everything is going thru the OBS interface, it wil...

I had a sinking feeling that would be true.

smoky wraith Jan 8, 2026, 12:05 AM

#

gritty isle I had a sinking feeling that would be true.

Yea. Well i guess maybe that is something Streamlabs can add in the future

abstract plazaBOT Jan 8, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 8, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

subtle island Jan 8, 2026, 1:43 PM

#

granite mango i've tryed disconnect reconnect only with youtube, execute as admin, delete all ...

I had to unlink and relink the services when this happened to me.

lethal needle Jan 8, 2026, 1:59 PM

#

hello my stream deck is not letting m e add my stream labs scenes its saying streamlabs is not running but it is?

#

gritty isle Jan 8, 2026, 2:12 PM

#

lethal needle

You have to do one or the other:

👉 Run both Stream Deck and Streamlabs Desktop as administrator

OR

👉 Run both Stream Deck* and Streamlabs Desktop as normal (not as administrator)

This changed in Stream Deck V6.9.

#

Running only one as administrator will cause what you are seeing, Jxck.

lethal needle Jan 8, 2026, 2:13 PM

#

gritty isle You have to do one or the other: 👉 Run *both* Stream Deck and Streamlabs Desk...

Hi i have just tried this and reinstalled them

gritty isle Jan 8, 2026, 2:14 PM

#

lethal needle Hi i have just tried this and reinstalled them

You don't need to reinstall the applications. Just do one or the other above actions.

lethal needle Jan 8, 2026, 2:15 PM

#

gritty isle You don't need to reinstall the applications. Just do one or the other above ac...

ok i have tried admin and not admin still same

gritty isle Jan 8, 2026, 2:16 PM

#

lethal needle ok i have tried admin and not admin still same

Both are installed on your C: drive in their default locations?

lethal needle Jan 8, 2026, 2:17 PM

#

gritty isle Both are installed on your C: drive in their default locations?

yes

gritty isle Jan 8, 2026, 2:18 PM

#

lethal needle yes

Then I would go to the Official Tech Support channel on the Elgato Discord and submit a ticket.

#842491937038925865 message

lethal needle Jan 8, 2026, 2:25 PM

#

Ok have done

marble mist Jan 8, 2026, 3:01 PM

#

can someone help me to set up streamlabs to go live on tiktok and twitch?

gritty isle Jan 8, 2026, 3:04 PM

#

marble mist can someone help me to set up streamlabs to go live on tiktok and twitch?

For Tiktok: You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

More information about Dual Output is here https://streamlabs.com/content-hub/post/streamlabs-desktop-dual-output-how-to, and here https://streamlabs.com/content-hub/post/how-set-up-dual-output-streamlabs-tiktok-streams.

Streamlabs

Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

sterile vigil Jan 8, 2026, 3:11 PM

#

I think I added the wrong Tik Tok to my streamlabs and now it won't let me put in a different account

gritty isle Jan 8, 2026, 3:14 PM

#

sterile vigil I think I added the wrong Tik Tok to my streamlabs and now it won't let me put i...

If you have a Streamlabs ID for your Streamlabs account, log out and log in with your Streamlabs ID, and then you should be able to unmerge the undesired TikTok channel. Then you can merge the desired TikTok channel.

Setup your Streamlabs ID: https://streamlabs.com/content-hub/post/how-to-set-up-your-streamlabs-id

Managing accounts with your Streamlabs ID: https://streamlabs.com/content-hub/post/how-to-manage-account-settings-streamlabs

sterile vigil Jan 8, 2026, 3:14 PM

#

I think I got it

upbeat oak Jan 8, 2026, 4:34 PM

#

having a issue with my streamlabs browser audio source im using Sound Alerts, when i have control audio with streamlabs desktop check and i am on something else like say my twitch up on another browser and audio is playing or someone redeem something it shutters and when i go back to the app it stops. How can i fix this? I contacted Sound Alerts and told me its not their side its Streamlabs directly effecting it. If i uncheck the control audio with streamlabs desktop i fixes the problem i can hear the audio but my viewers cant hear the audio at all.

gritty isle Jan 8, 2026, 4:36 PM

#

upbeat oak having a issue with my streamlabs browser audio source im using Sound Alerts, wh...

Sounds like the opposite of what should happen with 'Control Audio...'. Let's try this:

Can you go into your Streamlabs Desktop Settings > Advanced > Audio and change your audio monitoring device to "default"?

Then close Streamlabs Desktop, re-launch it as admin (right-click the desktop icon, run as admin)

Then go back into the same settings area and change your audio monitoring device back to the device you'd like to hear audio.

upbeat oak Jan 8, 2026, 4:53 PM

#

gritty isle Sounds like the opposite of what should happen with 'Control Audio...'. Let's t...

I think that might of fixed it but unsure usally when this would happen to me i would restart my streamlabs and it would work for a time then it go right back to issues, but if it does it again ill keep you posted.

umbral spindle Jan 8, 2026, 5:18 PM

#

Microphone is unmuted but has no signal any ideas how to fix it

#

Using the Shure MV7 +

abstract plazaBOT Jan 8, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

fringe fern Jan 8, 2026, 6:24 PM

#

did streamlabs lose access to streaming on tiktok?

upbeat oak Jan 8, 2026, 7:23 PM

#

gritty isle Sounds like the opposite of what should happen with 'Control Audio...'. Let's t...

it still doing it

gritty isle Jan 8, 2026, 7:27 PM

#

upbeat oak it still doing it

So if Streamlabs Desktop is not in the foreground, the sound from browser sources is stuttering?

hallow dock Jan 8, 2026, 7:57 PM

#

mfw I do a complete clean install of SL and it still has the same issues with slow loading lol

upbeat oak Jan 8, 2026, 7:57 PM

#

gritty isle So if Streamlabs Desktop is not in the foreground, the sound from browser source...

yes

abstract plazaBOT Jan 8, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle Jan 8, 2026, 8:01 PM

#

upbeat oak yes

You may need to clear your browser cache files in Streamlabs Desktop. You can do that by:

Quiting Streamlabs Desktop
Hit the Windows key + R
Paste the following and hit enter: %appdata%/slobs-client/plugin_config/obs-browser
Delete ONLY the Cache folder
Launch Streamlabs Desktop and test again

hallow dock Jan 8, 2026, 8:03 PM

#

it still takes like two whole minutes to launch from my gaming pc

upbeat oak Jan 8, 2026, 8:04 PM

#

gritty isle You may need to clear your browser cache files in Streamlabs Desktop. You can do...

ok did that going to test it for a longer period and see if its fully fixed.

upbeat oak Jan 8, 2026, 8:05 PM

#

upbeat oak ok did that going to test it for a longer period and see if its fully fixed.

nope it still doing it

gritty isle Jan 8, 2026, 8:05 PM

#

upbeat oak nope it still doing it

Well, poop. Go ahead and submit a ticket on this please: https://support.streamlabs.com/hc/en-us/requests/new

hallow dock Jan 8, 2026, 8:08 PM

#

aight, lemme take it from the top,so like, since october for me, it takes like 2 minutes to boot , I have a proper fast gaming pc and i installed SL on an SSD, it ran fine for like a year but ever since october i have to like launch it in advance lol. even pressing go live makes it buffer for like 30 seconds, it's bizarre

upbeat oak Jan 8, 2026, 8:12 PM

#

gritty isle Well, poop. Go ahead and submit a ticket on this please: <https://support.stre...

looks to be this was a issue back in Sept too on mac but i using windows and i also found a link to a github reporting the same issue though it doesnt say Streamlabs just OBS-Browser, https://github.com/obsproject/obs-browser/issues/406

GitHub

Audio Crackle when browser source is set to "Control audio via OBS"...

Operating System Info Windows 11 Other OS No response OBS Studio Version 27.2.4 OBS Studio Version (Other) No response OBS Studio Log URL https://obsproject.com/logs/yGAxWFqdh0G7zqMf OBS Studio Cra...

#

if this been going on since 2022 then this is a bigger problem then i though, last year i had no issues with this before but i not been streaming for over a year so this is just new to me.

#

when even i spoke to Soundalerts tech support they say its unrelated to them and this works find great on other OBS applications like OBS Studio which tbh i really prefer Streamlabs it is more user friendly and better options.

gritty isle Jan 8, 2026, 8:14 PM

#

hallow dock aight, lemme take it from the top,so like, since october for me, it takes like 2...

Please try this:

In Streamlabs Desktop, go through all the settings and screen shot each page. You can click-drag the Settings window veritcally so you can see all of each section.
Quit Streamlabs Desktop.
Reboot your PC.
Copy: %appdata% then Press the Windows Key on your keyboard, Press CTRL + V then Press Enter.
This will put you into your roaming folder, scroll down until you see " slobs-client ".
Rename it to " _slobs-client ".
Launch Streamlabs Desktop as administrator.

gritty isle Jan 8, 2026, 8:15 PM

#

upbeat oak looks to be this was a issue back in Sept too on mac but i using windows and i a...

Yeah, that's what I was thinking of and it was resolved in OBS Studio but not sure if that version has been integrated into Streamlabs Desktop yet. Go ahead and submit that ticket and reference that GitHub issue.

#

That's not possible with the Alert Box.

upbeat oak Jan 8, 2026, 8:16 PM

#

gritty isle Please try this: 1) In Streamlabs Desktop, go through all the settings and scr...

already submitted a ticket but i didnt add the github , is there a way to edit it and add it?

gritty isle Jan 8, 2026, 8:16 PM

#

upbeat oak already submitted a ticket but i didnt add the github , is there a way to edit i...

When you get the first email from Streamlabs on your ticket, just reply to that email and include it to update the ticket.

upbeat oak Jan 8, 2026, 8:16 PM

#

gritty isle That's not possible with the Alert Box.

in order for soundalerts to work it needs a browser souce so cant use alert box, the alert box has no effect.

gritty isle Jan 8, 2026, 8:17 PM

#

upbeat oak in order for soundalerts to work it needs a browser souce so cant use alert box,...

That reply was for someone else.

upbeat oak Jan 8, 2026, 8:17 PM

#

its probly related to the browser souce itself the code in the program. not soundalerts itself

gritty isle Jan 8, 2026, 8:17 PM

#

upbeat oak its probly related to the browser souce itself the code in the program. not soun...

Correct.

tidal shoal Jan 8, 2026, 8:18 PM

#

There's any errors with Streamlabs? A few hours ago it worked fine for me, but now each time I open it, ask me for a fresh start

gritty isle Jan 8, 2026, 8:21 PM

#

You can try with one of these options (the link button). You would not want to set it in both places.

#

hallow dock Jan 8, 2026, 8:24 PM

#

gritty isle Please try this: 1) In Streamlabs Desktop, go through all the settings and scr...

tried it ,still seems pretty slow

gritty isle Jan 8, 2026, 8:26 PM

#

hallow dock tried it ,still seems pretty slow

Then I would create a new Scene Collection and recreate those scenes and sources from scratch and then delete the old Scene Collection and then see how it goes.

hallow dock Jan 8, 2026, 8:28 PM

#

gritty isle Then I would create a new Scene Collection and recreate those scenes and sources...

is this normal??

upbeat oak Jan 8, 2026, 8:28 PM

#

gritty isle When you get the first email from Streamlabs on your ticket, just reply to that ...

didnt get a email from them yet.

hallow dock Jan 8, 2026, 8:29 PM

#

gritty isle Then I would create a new Scene Collection and recreate those scenes and sources...

i use the default scenes, but I'll try, idk why it also affects go live tho

gritty isle Jan 8, 2026, 8:30 PM

#

hallow dock is this normal??

Depends on how many sources and what type they are.

gritty isle Jan 8, 2026, 8:30 PM

#

upbeat oak didnt get a email from them yet.

Okay, it might take a bit.

hallow dock Jan 8, 2026, 8:30 PM

#

ok like opening literally any window takes time, even scene collections

gritty isle Jan 8, 2026, 8:31 PM

#

hallow dock ok like opening literally any window takes time, even scene collections

Even a reboot of your PC?

hallow dock Jan 8, 2026, 8:32 PM

#

made a new scene, now has just game capture, chat window and alert window

gritty isle Jan 8, 2026, 8:33 PM

#

gritty isle Jan 8, 2026, 8:33 PM

#

hallow dock made a new scene, now has just game capture, chat window and alert window

Scene or Scene Collection?

hallow dock Jan 8, 2026, 8:35 PM

#

just reset pc now

gritty isle Jan 8, 2026, 8:36 PM

#

https://streamlabs.com/dashboard#/alertbox/general/tipping

hallow dock Jan 8, 2026, 8:36 PM

#

new scene collections , new scenes the lot

#

I think I just have to live with a special needs copy of streamlabs lol

#

or pretend it's 2010 when programs took literal minutes to load

gritty isle Jan 8, 2026, 8:40 PM

#

You're welcome!

gritty isle Jan 8, 2026, 8:41 PM

#

hallow dock I think I just have to live with a special needs copy of streamlabs lol

Go ahead and submit a ticket on this: https://support.streamlabs.com/hc/en-us/requests/new. Be sure to mention in the body of the ticket what we've tried here, clearing the slobs-cache and using a new scene collection.

hallow dock Jan 8, 2026, 8:44 PM

#

gritty isle Go ahead and submit a ticket on this: <https://support.streamlabs.com/hc/en-us/...

Already submitted a while ago, will add this once the email comes thru

quaint swallow Jan 8, 2026, 9:26 PM

#

anyone got any idea how to resolve this? I wanna stream in HDR and I tried looking through the entire support channels and found nothing

abstract plazaBOT Jan 8, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

acoustic nova Jan 8, 2026, 10:46 PM

#

PLS help I am trying to set up vet and horizintal display but cant get it to show me both

zealous bolt Jan 8, 2026, 11:00 PM

#

hey, im trying to link my twitch account and every time i click merge it asks me for access, which i give, then it takes me back to the app and says its linked to another account? how do i go about fixing this? ive checked my twitch account and removed any access from streamlabs

reef bear Jan 8, 2026, 11:30 PM

#

Does anyone know how to get the Widgets to override the Windows Capture in obs when watching something?

abstract plazaBOT Jan 9, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

exotic sleet Jan 9, 2026, 2:17 AM

#

Hello and good evening, I am wondering if anyone has any idea why my streamlabs takes so much of my available GPU resources after about 2 minutes of streaming... went through so many steps and even comfirmed that my internet can handle very high bitrate.

gusty hemlock Jan 9, 2026, 4:00 AM

#

Would anyone know why when using streamlabs console, my scene's don't want to change? It seems to only work on my scene with my gameplay.

abstract plazaBOT Jan 9, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 9, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

native iris Jan 9, 2026, 2:44 PM

#

i got no clue what is going on but when ppl make clips and post them in chat the bot yells at them for posting links and i got clips whitelisted so no clue what is going on so any help as to how to fix this would be great

gritty isle Jan 9, 2026, 2:46 PM

#

native iris i got no clue what is going on but when ppl make clips and post them in chat the...

Cloudbot?

native iris Jan 9, 2026, 2:46 PM

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i believe so its whatever 1 is in the dashboard

#

it is cloudbot just checked

gritty isle Jan 9, 2026, 2:47 PM

#

native iris i believe so its whatever 1 is in the dashboard

Is the message coming from Streamlabs and says something like 'Please refrain from posting links. If you put a period between two words with no space, I'll think it is URL."?

native iris Jan 9, 2026, 2:48 PM

#

will post a screenshot a friend sent me 1 sec

#

thats just part of it

#

and i know its not just that person cause someone else tried to post a clip and got the same msg

gritty isle Jan 9, 2026, 2:51 PM

#

native iris thats just part of it

Go to the Link Protection mod tool for Cloudbot https://streamlabs.com/dashboard#/cloudbot/mod-tools/link-protection and change the Auto Permit to Subscribers. That means subscribers to your channel will be permitted to post links.

native iris Jan 9, 2026, 2:52 PM

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is having it set to regulars fine cause i dont get that many ppl subbed

gritty isle Jan 9, 2026, 2:52 PM

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Twitch Subscribers. For YouTube, that would Members.
You can also add viewers as Regulars here https://streamlabs.com/dashboard#/cloudbot/user-management and the use the Regulars setting in Auto Permit.

#

native iris Jan 9, 2026, 2:55 PM

#

ok thanks cause i was going to just hit go live but then remembered this so i will let you know if this worked or not also any idea why for the longest time it worked just fine but only recently started having the issues

gritty isle Jan 9, 2026, 2:56 PM

#

native iris ok thanks cause i was going to just hit go live but then remembered this so i w...

You're welcome. Let me know how it goes.

floral hawk Jan 9, 2026, 3:00 PM

#

Hello, I think I’m not the only one having the issue with syncing recent events between Streamlabels and Twitch. No matter what I do, logging out everywhere, removing the Twitch connection, and clearing the cache on both sides but nothing works. Any ideas?

gritty isle Jan 9, 2026, 3:06 PM

#

floral hawk Hello, I think I’m not the only one having the issue with syncing recent events ...

Please go through the disconnect process again using the steps the bot gives you below.

After you log back in with your Twitch, please go to https://www.twitch.tv/settings/connections and screen shot the Streamlabs connection.

Also be sure to click the Reload Widgets button as directed.

I can follow you as a test. You don't need to be live.

👉 👉 👉 👉 Remember!!! This process does not go back and capture events that were missed.

wispy latchBOT Jan 9, 2026, 3:06 PM

#

@floral hawk ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
Follow this guide to disconnect the specific streaming service from Streamlabs
Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected

Note: If you are doing this step for fixing your alerts, you may need to reload your widgets. You can do this by going to your Live Actions Tab of the Recent Events > Scroll all the way and click Reload Widgets

floral hawk Jan 9, 2026, 3:26 PM

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still not working

gritty isle Jan 9, 2026, 3:39 PM

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floral hawk still not working

Not working how? Can you post the screen shot I requested?

floral hawk Jan 9, 2026, 3:46 PM

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before and after

#

#

I clear cookie, cache, restart my pc, delete all folder with stream labels includes

gritty isle Jan 9, 2026, 3:50 PM

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floral hawk before and after

Remember I said this will not go back and capture events that were missed?

Please go ahead and screen shot the Streamlabs connection here https://www.twitch.tv/settings/connections. It's under Other Connections.

I need to verify that the connection has been properly re-establish. Also, if you performed those steps while you were live, you will need to repeat them once you end your stream. The disconnect service process will not take affect if you're live when you perform the steps.

floral hawk Jan 9, 2026, 3:50 PM

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Do you think its the double auth

floral hawk Jan 9, 2026, 3:51 PM

#

floral hawk before and after

here

gritty isle Jan 9, 2026, 3:51 PM

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floral hawk Do you think its the double auth

No. And one screen shot per post please otherwise the bot thinks you are spamming and will delete those posts.

floral hawk Jan 9, 2026, 3:51 PM

#

gritty isle Jan 9, 2026, 3:51 PM

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floral hawk I clear cookie, cache, restart my pc, delete all folder with stream labels inclu...

None of that will help. I need to to follow the steps I give and don't do or change anything else, please.

gritty isle Jan 9, 2026, 3:52 PM

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floral hawk

Okay, that looks good. Thank you for posting the screen shot.

Are you using Streamlabs Desktop or OBS Studio?

floral hawk Jan 9, 2026, 3:52 PM

#

OBS

gritty isle Jan 9, 2026, 3:53 PM

#

floral hawk OBS

Great! And you click the Reload Widgets button?

floral hawk Jan 9, 2026, 3:58 PM

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yes ! Maybe if you have time you call me and I do screen share because nothing work

gritty isle Jan 9, 2026, 4:00 PM

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floral hawk yes ! Maybe if you have time you call me and I do screen share because nothing w...

For moderation purposes, we can only provide support in this channel. I'm sorry this is taking longer than you'd prefer. We're almost there.

#

Now, go ahead and launch OBS Studio and go to the scene with the browser source for the Streamlabs Alert Box and open your Recent Events page here https://streamlabs.com/dashboard#/recentevents. You don't need to be live.

Is the Twitch channel linked on your Discord profile the correct channel?

floral hawk Jan 9, 2026, 4:04 PM

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yes

#

But first of all, know that I only use StreamLabels. The alerts are set up through Twitch—could that be the problem?

gritty isle Jan 9, 2026, 4:05 PM

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floral hawk yes

Great! Let me know when you have OBS open and in the scene with the Alert Box and you have the Recent Events page open.

I'll then follow as a test. You should see the alert in the preview window and the Recent Events page should update.

gritty isle Jan 9, 2026, 4:05 PM

#

floral hawk But first of all, know that I only use StreamLabels. The alerts are set up throu...

No. We're almost there. A few seconds away from testing.

#

👀

floral hawk Jan 9, 2026, 4:08 PM

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ok im good

gritty isle Jan 9, 2026, 4:10 PM

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floral hawk ok im good

Okay, I'm going to follow your channel. Give it up to a minute and the Recent Events page should update.

#

Okay, I followed!

#

Let me know if you see me on your Recent Events page.

floral hawk Jan 9, 2026, 4:11 PM

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Yes on twitch i see you, but on streamlabels nothing

gritty isle Jan 9, 2026, 4:11 PM

#

floral hawk Yes on twitch i see you, but on streamlabels nothing

Sometimes it can take a minute. Give a minute or two.

gritty isle Jan 9, 2026, 4:13 PM

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floral hawk Yes on twitch i see you, but on streamlabels nothing

The staff reset your Recent Events and it looks like now things are working. You should now see a follow from one of the SL staff on your Recent Events. Looks like my follow was missed; that's okay. From here out you should be good to go.

floral hawk Jan 9, 2026, 4:14 PM

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yes ! finaly so what was the problem ?

#

because if the staff reset my recent event its not normal

#

ty btw

gritty isle Jan 9, 2026, 4:14 PM

#

floral hawk yes ! finaly so what was the problem ?

Something in a background of your Recent Events was hung. When the staff reset it, it cleared.

gritty isle Jan 9, 2026, 4:14 PM

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floral hawk ty btw

You're welcome.

gritty isle Jan 9, 2026, 4:15 PM

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floral hawk because if the staff reset my recent event its not normal

Correct but it happens. Computers and data do have issues now and then. For all they do, they're not perfect.

floral hawk Jan 9, 2026, 4:15 PM

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So now i need a new sub to appear on my stream right ? the last dont appear

gritty isle Jan 9, 2026, 4:16 PM

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floral hawk So now i need a new sub to appear on my stream right ? the last dont appear

Correct. The next Twitch sub will be detected by Streamlabs like you expect.

floral hawk Jan 9, 2026, 4:16 PM

#

Ok thanks, this problem has been driving me crazy for days…

gritty isle Jan 9, 2026, 4:18 PM

#

floral hawk Ok thanks, this problem has been driving me crazy for days…

You're welcome! Now you can clear that off your list and concentrate on having an awesome weekend and a terrific next stream! KevJAM

mellow palm Jan 9, 2026, 4:22 PM

#

I'm having cut scene audio issues with my capture card set-up from my PlayStation through Streamlabs OBS. I've submitted a ticket through the website, but it's been 4 days with no response. 😭

gritty isle Jan 9, 2026, 4:27 PM

#

mellow palm I'm having cut scene audio issues with my capture card set-up from my PlayStatio...

Tickets are answered in the order they are received. Sometimes there is a back log especially now that we just got through the end of year holidays.

And just to confirm, you should have received at least one reply which is automated and serves to tell you that your ticket is submitted and in the queue to be worked. It should also have the ticket number.

Let me know the ticket number. should be a six digit number, I can ask the staff for a status.

mellow palm Jan 9, 2026, 4:28 PM

#

gritty isle Tickets are answered in the order they are received. Sometimes there is a back ...

Standby, friend. I didn't even consider that there would be that many people having problems, lmfbo

mellow palm Jan 9, 2026, 4:30 PM

#

gritty isle Tickets are answered in the order they are received. Sometimes there is a back ...

901648 is the number. Thank you in advance for whatever information you can turn up.

gritty isle Jan 9, 2026, 4:31 PM

#

mellow palm 901648 is the number. Thank you in advance for whatever information you can turn...

Got it. Let me ask the staff. Give me a bit. May I ping you in a bit?

mellow palm Jan 9, 2026, 4:31 PM

#

gritty isle Got it. Let me ask the staff. Give me a bit. May I ping you in a bit?

Absolutely!

gritty isle Jan 9, 2026, 5:18 PM

#

mellow palm Absolutely!

Yeah, there's a back log from the holidays and they're short staffed. I can't give you an ETA, sorry.

mellow palm Jan 9, 2026, 5:18 PM

#

Not a problem, man. Much appreciated.

gritty isle Jan 9, 2026, 5:19 PM

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mellow palm Not a problem, man. Much appreciated.

You're welcome.

surreal slate Jan 9, 2026, 5:25 PM

#

Anyone know how streamlabs works with YouTube on their Dual out put now, one stream to both horizontal and vertical?

gritty isle Jan 9, 2026, 5:39 PM

#

surreal slate Anyone know how streamlabs works with YouTube on their Dual out put now, one str...

That's not yet available to Streamlabs, hopefully in the near future.

In the meantime you can use the old way, just follow this guide: https://streamlabs.com/content-hub/post/how-to-multistream-youtube-vertical-horizontal.

mellow palm Jan 9, 2026, 5:57 PM

#

gritty isle You're welcome.

😊

abstract plazaBOT Jan 9, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

young oxide Jan 9, 2026, 6:19 PM

#

Sorry kind of midstream atm so its hard for me to dig around so I hope I'm asking in the right place. But none of my alerts are coming through at all. Are there any currently known issues? And if so are there any fixes? x.x Sorry if im asking in the wrong place things are really busy and just looking for an on spot solution

summer zephyr Jan 9, 2026, 6:19 PM

#

Hello, I just started using streamlabs to multistream. Everything looks great except my stream randomly stuttered every now and then. I have the logs if anyone can take a look.

ebon rain Jan 9, 2026, 6:22 PM

#

the screen share is frozen how fixs

gritty isle Jan 9, 2026, 6:22 PM

#

summer zephyr Hello, I just started using streamlabs to multistream. Everything looks great ex...

Thank you for being a Streamlans Ultra subscriber! ultra

Hope over to #vip-support for assistance.

gritty isle Jan 9, 2026, 6:23 PM

#

young oxide Sorry kind of midstream atm so its hard for me to dig around so I hope I'm askin...

If you go here https://streamlabs.com/dashboard#/alertbox on the Streamlabs web site, click General Settings, do you have "Unlimited Alert Moderation Delay" disabled?

https://cdn.discordapp.com/attachments/962371235789025360/1421240252504477797/image.png?ex=68e0e261&is=68df90e1&hm=f13ae440e9ebb4ee67ea35b008bbdf8f4494e551ab261032f8e30eef1ddba222

Also go here https://streamlabs.com/dashboard#/recentevents and make sure your alerts are not paused. If this icon is a play button, your alerts were paused.

https://cdn.discordapp.com/attachments/962371235789025360/1147374507238101072/IMG_1019.png

gritty isle Jan 9, 2026, 6:24 PM

#

ebon rain the screen share is frozen how fixs

Streamlabs Mobile or Streamlabs Desktop?

young oxide Jan 9, 2026, 6:26 PM

#

gritty isle If you go here <https://streamlabs.com/dashboard#/alertbox> on the Streamlabs we...

Yes it is currently disabled. I believe it was like the already.

young oxide Jan 9, 2026, 6:27 PM

#

gritty isle If you go here <https://streamlabs.com/dashboard#/alertbox> on the Streamlabs we...

Nope Alerts are not paused.

gritty isle Jan 9, 2026, 6:28 PM

#

young oxide Nope Alerts are not paused.

What platform?

young oxide Jan 9, 2026, 6:30 PM

#

Twitch

gritty isle Jan 9, 2026, 6:30 PM

#

young oxide Twitch

All alerts, just some of them, or only one alert?

umbral spindle Jan 9, 2026, 6:30 PM

#

I hear no game audio

young oxide Jan 9, 2026, 6:31 PM

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gritty isle All alerts, just some of them, or only one alert?

All of them. Follows, gifted subs, raids, etc.

gritty isle Jan 9, 2026, 6:31 PM

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young oxide All of them. Follows, gifted subs, raids, etc.

Is the Twitch channel linked on your Discord profile the correct Twitch channel?

young oxide Jan 9, 2026, 6:31 PM

#

Yes!

gritty isle Jan 9, 2026, 6:34 PM

#

young oxide Yes!

Okay, not much we can do whilst you're live. You can at least force a reload of your Widgets by going here https://streamlabs.com/dashboard#/recentevents, click Live Actions, scroll all the way down, and click the Reload Widgets button.

Then go back to your Recent Events page https://streamlabs.com/dashboard#/recentevents and keep it open for a few minutes and see if alerts start working again.

young oxide Jan 9, 2026, 6:36 PM

#

gritty isle Okay, not much we can do whilst you're live. You can at least force a reload of...

I'll try that now!

#

Okay reloaded just need to run test

gritty isle Jan 9, 2026, 6:37 PM

#

young oxide I'll try that now!

Let me know how it goes after that.

Note, an unfollow and refollow won't trigger a new alert! 😉

#

Need a fresh, never ever followed you before follow as a test.

young oxide Jan 9, 2026, 6:38 PM

#

Yes please xD

gritty isle Jan 9, 2026, 6:39 PM

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young oxide Yes please xD

I can follow now a s test but if we have to go through more steps later I won't be able to test.

#

I followed. Looks like it was detected.

young oxide Jan 9, 2026, 6:40 PM

#

Weird that the visual on stream isnt showing up!

gritty isle Jan 9, 2026, 6:41 PM

#

young oxide Weird that the visual on stream isnt showing up!

Did the Recent Events page update with my follow?

young oxide Jan 9, 2026, 6:41 PM

#

Yes it does!

gritty isle Jan 9, 2026, 6:41 PM

#

Make sure your Alert Box source is at the top of the source list for the scene in which it appears.

young oxide Jan 9, 2026, 6:42 PM

#

Yup! At the very top but no dice.

gritty isle Jan 9, 2026, 6:42 PM

#

And on the Recents Page, this icon is a Pause button?

young oxide Jan 9, 2026, 6:43 PM

#

gritty isle Jan 9, 2026, 6:43 PM

#

And Unlimited Alert Moderation Delay is disabled?

young oxide Jan 9, 2026, 6:44 PM

#

Mhm its been Disabled 🫡

gritty isle Jan 9, 2026, 6:46 PM

#

young oxide Mhm its been Disabled 🫡

Okay, I'll ask the staff to check your Alert Box. You might see some test alerts 🤞

young oxide Jan 9, 2026, 6:46 PM

#

We pray 🙏 Thank you so much for your time.

gritty isle Jan 9, 2026, 6:47 PM

#

young oxide We pray 🙏 Thank you so much for your time.

You're welcome.

gritty isle Jan 9, 2026, 6:50 PM

#

young oxide We pray 🙏 Thank you so much for your time.

Might take a bit, the staff are busy today.

young oxide Jan 9, 2026, 6:51 PM

#

Understandable I appreciate any help at all honestly.

gritty isle Jan 9, 2026, 7:10 PM

#

young oxide Understandable I appreciate any help at all honestly.

The staff checked your Alert Box had its working.

In the scene where the Alert Box Widget appears, double click the Alert Box Widget to bring up the properties. Then go to the Source tab. Click the Reload cache of current page button and check the box for Refresh browser when scene becomes active box then click Done.

#

Also might need to remove the Alert Box Widget, wait a few minutes, and then add it back. If you do this, make sure to check the Refresh browser when scene becomes active box again.

young oxide Jan 9, 2026, 7:15 PM

#

gritty isle The staff checked your Alert Box had its working. In the scene where the Alert ...

One moment while I try this.

#

I did try the refresh earlier actually but I didnt try removing the widget. I did replace the old url with a fresh one copied from the correct source. Would that suffice? Or should I just remove the whole thing, and re-enter it?

#

You know what I'll try it anyway 😎

#

Unfortunately did not work 😢

gritty isle Jan 9, 2026, 7:22 PM

#

young oxide Unfortunately did not work 😢

You removed the Alert Box Widget, waited a bit, and added it back? And checked the Refresh browser when scene becomes active box?

young oxide Jan 9, 2026, 7:22 PM

#

I could probably stand to wait longer o: I'll do that.

#

Okay so I waited about a minute after removing it. Going to re-add it, then check the refresh cache.

#

Okay time to test it.

#

Nope nothing.

gritty isle Jan 9, 2026, 7:26 PM

#

young oxide Okay so I waited about a minute after removing it. Going to re-add it, then chec...

If this still doesn't make alerts appear, I'd suggest ending the stream, waiting until Twitch shows your offline, log out in Streamlabs Desktop, wait a minute, quit Streamlabs Desktop, wait a minute, launch Streamlabs Desktop, wait a minute, log back in, wait a minute, and then go live again.

young oxide Jan 9, 2026, 7:27 PM

#

Wait! Big thing to mention. I use OBS!

gritty isle Jan 9, 2026, 7:27 PM

#

It seems there's a local issue at your end. The staff don't see any issue in the system with your Alert Box.

gritty isle Jan 9, 2026, 7:30 PM

#

young oxide Wait! Big thing to mention. I use OBS!

Ah. In OBS Studio, go to Settings > Advanced > Sources > Uncheck Enable Browser Source Hardware Acceleration then click Apply and then click OK.

NOTE! That might not take affect until your restart OBS but that means you'd need to stop your stream first.

young oxide Jan 9, 2026, 7:30 PM

#

gritty isle Ah. In OBS Studio, go to Settings > Advanced > Sources > Uncheck *Enable Browse...

Yeah I might have to do this after stream x.x

gritty isle Jan 9, 2026, 7:31 PM

#

Also @young oxide Make sure that on each alert for Twitch, you have Custom HTML/CSS disabled.

#

If you disable that, make sure to click Save Settings before proceeding to the next alert. 😉

young oxide Jan 9, 2026, 7:46 PM

#

gritty isle Also <@198561460396228608> Make sure that on each alert for Twitch, you have *Cu...

They seem fixed! I'm not sure what happened but out of no where got a raid and then the alert kind of exploded 😆 Thanks so much for the time and asssist.

gritty isle Jan 9, 2026, 7:47 PM

#

young oxide They seem fixed! I'm not sure what happened but out of no where got a raid and t...

Glad it's working now! You're welcome! Have a great rest of the stream! KevJAM

prime jewel Jan 9, 2026, 7:57 PM

#

Hey. Can the Streamlabs Viewer Count Widget combine the viewer counts of two YouTube streams? (Vertical+Widescreen)

gritty isle Jan 9, 2026, 8:00 PM

#

prime jewel Hey. Can the Streamlabs Viewer Count Widget combine the viewer counts of two You...

Let me double check on that. I'm not sure how it handles that.

abstract plazaBOT Jan 9, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle Jan 9, 2026, 8:07 PM

#

prime jewel Hey. Can the Streamlabs Viewer Count Widget combine the viewer counts of two You...

It will only count the viewers on the stream that is seen first over the API which is typically the horizontal format.

prime jewel Jan 9, 2026, 8:12 PM

#

gritty isle It will only count the viewers on the stream that is seen first over the API whi...

Thats ok, thanks for checking 🙂 Most plugins work like that right now so its probably not possible to get a combined view

gritty isle Jan 9, 2026, 8:12 PM

#

prime jewel Thats ok, thanks for checking 🙂 Most plugins work like that right now so its pr...

You're welcome.

exotic sleet Jan 9, 2026, 8:51 PM

#

Does anyone know why my GPU usage spikes and causes so many issues with my stream using Streamlabs OBS? I have tried several different settings and tried to make adjustments to ensure that there shouldn't be a huge strain on my GPU...

#

only takes about 2 minutes into the stream to spike...

gritty isle Jan 9, 2026, 8:55 PM

#

exotic sleet Does anyone know why my GPU usage spikes and causes so many issues with my strea...

Could be a corrupted scene or source. I'd at least rebuild the Scene Collection from scratch; don't copy/paste over. Then see how it goes.

exotic sleet Jan 9, 2026, 8:56 PM

#

gritty isle Could be a corrupted scene or source. I'd at least rebuild the *Scene Collectio...

interesting... is there any way to determine what it is about the scene that could be corrupted? You are making me wonder if it is my Firebot overlay...

gritty isle Jan 9, 2026, 8:57 PM

#

exotic sleet interesting... is there any way to determine what it is about the scene that co...

There's no way to tell sadly.

exotic sleet Jan 9, 2026, 8:57 PM

#

gritty isle There's no way to tell sadly.

Understood, thanks kindly, wiping out my scenes...

gritty isle Jan 9, 2026, 8:58 PM

#

Be sure to build the new Scene Collection first before removing the old one!

exotic sleet Jan 9, 2026, 8:59 PM

#

That would have made a whole lot of sense... good thing I don't have any... 🤦‍♂️

gritty isle Jan 9, 2026, 8:59 PM

#

exotic sleet That would have made a whole lot of sense... good thing I don't have any... 🤦...

PES_Facepalm

calm aspen Jan 9, 2026, 9:22 PM

#

Anyone know if there is a standalone program like back in the day for events and media share?

lunar mantle Jan 9, 2026, 9:26 PM

#

calm aspen Anyone know if there is a standalone program like back in the day for events and...

Streamlabels has Recent Events built in, I believe it also will handle Media Share because of this

abstract plazaBOT Jan 9, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

glacial falcon Jan 10, 2026, 12:44 AM

#

i was accepting credit card donations fine (last one was dec22) and now im getting this and all my credit card donations i have previously received but have not transferred to my account have vanished. i press connect and it says only verified accounts can use stripe.

How do i fix this so i can withdraw my donations?

#

gritty isle Jan 10, 2026, 12:47 AM

#

glacial falcon i was accepting credit card donations fine (last one was dec22) and now im getti...

We won’t be able to answer that here in Discord. Please submit a ticket via this link: https://support.streamlabs.com/hc/en-us/requests/new.

Attach the screenshots you posted above. Only the payments team can investigate and they are not here in Discord.

glacial falcon Jan 10, 2026, 12:48 AM

#

gritty isle We won’t be able to answer that here in Discord. Please submit a ticket via thi...

i submitted a ticket but never got a confirmation email, is that normal? (i checked spam folder)

gritty isle Jan 10, 2026, 12:48 AM

#

glacial falcon i submitted a ticket but never got a confirmation email, is that normal? (i chec...

When did you submit it?

glacial falcon Jan 10, 2026, 12:48 AM

#

probably 10-15 minutes ago now

gritty isle Jan 10, 2026, 12:48 AM

#

And did the form ask for an email address?

glacial falcon Jan 10, 2026, 12:48 AM

#

yes!

gritty isle Jan 10, 2026, 12:49 AM

#

glacial falcon probably 10-15 minutes ago now

Ah, okay, be patient. The system might be a bit behind. You should get the initial email soon. Do you still have the form open from where you submitted it?

glacial falcon Jan 10, 2026, 12:50 AM

#

no, it said it was submitted and suggested articles, i clicked the button that the articles didn't help and that i still need help then it took me to ticket submittion form again

#

i am slightly freaking out since it was a decent amount of money in credit card donations:(

gritty isle Jan 10, 2026, 12:52 AM

#

glacial falcon no, it said it was submitted and suggested articles, i clicked the button that t...

Hmmmm, okay. Be careful about clicking the suggested links as that can cause your ticket to be closed. If you don’t get that email in an hour or two, submit it again and don’t click those links! Just submit the form and screen shot the final screen so you will at least have the ticket number.

gritty isle Jan 10, 2026, 12:53 AM

#

glacial falcon i am slightly freaking out since it was a decent amount of money in credit card ...

I understand. I’d be fretting as well. Us volunteers don’t have any access to any of the SL systems since we’re not employees.

glacial falcon Jan 10, 2026, 12:56 AM

#

do you know how long support usually takes to get back to me? and if weekends affect that...

gritty isle Jan 10, 2026, 12:57 AM

#

glacial falcon do you know how long support usually takes to get back to me? and if weekends af...

We can’t offer an ETA. I do know there’s a back log from the holidays and they’ve been short staffed for a while now, sadly. Tickets are answered in the order they are received.

abstract plazaBOT Jan 10, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

alpine thicket Jan 10, 2026, 3:14 AM

#

How do I turn off this stupid anime AI voice? It literally just got my tiktok access revoked because it thought I was streaming with someone under 13 years old bro

#

"Danger lurks around every corner" I have streamlabs AI off but she wont shut up

solemn fjord Jan 10, 2026, 3:45 AM

#

anything thats green in my game or on screen turns black does anyone have a fix for this and if you are confused for example if i have green emeralds on minecraft instead of them being green they show as black along with any other greens i have no filters on at all so idk whats going on

abstract plazaBOT Jan 10, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 10, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

void rock Jan 10, 2026, 2:08 PM

#

Guys i need help, i have a NVDIA 3060 laptop, and ive been trying both obs and streamlabs, set the best settings from youtube, and still the quaity sucks, can someone please help me

odd sphinx Jan 10, 2026, 2:09 PM

#

I changed all my alerts about a week ago. Today I went to stream and they all reverted. Do I need to manually change them all back? How do I prevent this from happening again?

neon ember Jan 10, 2026, 2:34 PM

#

Woke up to my M3 imac having restarted (without my involvement) and when streamlabs desktop opened all of my settings were gone. How would I go about recovering them? I have daily TimeMachine backups. Any help appreciated.

neon ember Jan 10, 2026, 2:52 PM

#

Tried deleting slobs-client and slobs-plugins and then restoring from an older TimeMachine backup. No luck.

quaint forum Jan 10, 2026, 3:39 PM

#

muy youtube is stuck as primary anyway to unbind it?

neon ember Jan 10, 2026, 3:49 PM

#

I logged out of YouTube and then re-logged in. Same results.

cerulean ravine Jan 10, 2026, 4:17 PM

#

i havent multi streamed yet today but wondering if anyone has been have issues over last week? like stream crashing to youtube twitch etc? mine was saying about frame rate drops then it would d/c to my youtube without warning then twitch would crash out to

marble wind Jan 10, 2026, 5:45 PM

#

@cerulean ravine usually such issues should be resolved with the help of your ISP's tech support, but in recent weeks youtube has had some issues of its own in oceania and some parts of asia

abstract plazaBOT Jan 10, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

cerulean ravine Jan 10, 2026, 6:04 PM

#

marble wind <@754456177038983260> usually such issues should be resolved with the help of yo...

just that it seemed like i wasnt only one having these issues yesterday so was curious

marble wind Jan 10, 2026, 6:06 PM

#

@cerulean ravine there are billions of people on the internet, you're never the only one having issues - but if you don't ask about them, no one's going to help, so do ask

cerulean ravine Jan 10, 2026, 6:09 PM

#

no i meant it seemed like i wasnt the only one but my fat fingers typed out all the wrong comments ..... as it seemed like there was quite a few of us having multi stream problems so i was curious to see if they still had same problems as me or if it was all sorted out

neon ember Jan 10, 2026, 6:13 PM

#

The other challenge I am having is that I cannot get the app to display a new Reolink camera using rtsp. Works in VLC and OBS but just black in Streamlabs. I thought maybe it was the known issue with multi, but I don't have that feature and there is only one media source there currently.

gritty isle Jan 10, 2026, 6:14 PM

#

cerulean ravine no *i meant it seemed like i wasnt the only one* but my fat fingers typed out al...

Ask over in #vip-support for assistance and thank you for being a Streamlabs Ultra subscriber. ultra

neon ember Jan 10, 2026, 6:24 PM

#

ok, now no rtsp paths are working.

#

deleted app and reinstalled and still nothing is working that way it was 24 hours ago.

stiff bone Jan 10, 2026, 6:50 PM

#

hello! i was setting up my stream labels but was wondering how i set up my most recent bit donator? i found the subscribes and such but i dont know which one is for bits

gritty isle Jan 10, 2026, 6:57 PM

#

stiff bone hello! i was setting up my stream labels but was wondering how i set up my most ...

The ones for Bits are called Cheers in Streamlabels. Cheers is the old name for Bits. Confusing yes.

stiff bone Jan 10, 2026, 7:03 PM

#

ah okay thank you!

gritty isle Jan 10, 2026, 7:06 PM

#

stiff bone ah okay thank you!

You're welcome!

abstract plazaBOT Jan 10, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

solemn fjord Jan 10, 2026, 8:08 PM

#

anything thats green in my game or on screen turns black does anyone have a fix for this and if you are confused for example if i have green emeralds on minecraft instead of them being green they show as black along with any other greens i have no filters on at all so idk whats going on /help

earnest hollow Jan 10, 2026, 8:16 PM

#

Ok question 🤔 I have edited my layout and widget for my streamlab console via on my phone since I dont have PC in the past. I haven't used it in awhile and i want to add camera widget on the layout for game play but for some reason im unable to edit them for streamlabs console. Im not very tech savvy so I could be missing something I did in the past. Please help

river jetty Jan 10, 2026, 8:28 PM

#

/help

gusty umbra Jan 10, 2026, 8:44 PM

#

river jetty /help

It’s probably best you ask your question.

abstract plazaBOT Jan 10, 2026, 10:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

past reef Jan 10, 2026, 10:44 PM

#

Someone needs to figure this mutlistraean situation out on Mac. It is blatantly unacceptable. Why the hell am I paying damn near $30 if this isn’t going to work.

#

I don’t pay for it to work SOME or MOST of the time.

#

Why does it keep dropping to 0 connection. Do you know how frustrating that is with over 3 THOUSAND people watching?

solemn pollen Jan 10, 2026, 10:50 PM

#

hey my streamlabs is not finding my executable for the game i want to stream but i streamed this game yesterday so can someone help me out with it

past reef Jan 10, 2026, 10:55 PM

#

past reef Why does it keep dropping to 0 connection. Do you know how frustrating that is w...

This is unacceptable. I am beyond enraged

odd sphinx Jan 10, 2026, 11:40 PM

#

odd sphinx I changed all my alerts about a week ago. Today I went to stream and they all re...

Has anyone else had their alerts randomly change back to a previous version?

halcyon bluff Jan 11, 2026, 12:15 AM

#

So for the last couple weeks now, whenever an alert is triggered (Follow, Sub, raid etc) the gif and sound all play fine, but then, sometimes a few seconds later, sometimes up to a minute later, the audio will just repeat again. Anyone else experience this problem? It doesn't happen when I do test alerts from the dashboard. Only for live alerts while I'm streaming

oblique marsh Jan 11, 2026, 12:17 AM

#

Can I stream games on my phone

wispy latchBOT Jan 11, 2026, 12:38 AM

#

@brittle kernel
🚫 Advertising and self-promotion are not permitted in any of our channels or in direct messages with server members. For more information on our server guidelines, please refer to #rules. Thank you!

hallow wasp Jan 11, 2026, 1:01 AM

#

So i am having some weird multistream issues. Only when streaming to Twitch and TikTok do i have an issue and i havent changed anything but if i run them seperate no issues any ideas would be great

gritty isle Jan 11, 2026, 1:04 AM

#

hallow wasp So i am having some weird multistream issues. Only when streaming to Twitch and...

Multistreaming with a Streamlabs Ultra subscription or using Dual Output (for free)?

hallow wasp Jan 11, 2026, 1:05 AM

#

gritty isle Multistreaming with a Streamlabs Ultra subscription or using Dual Output (for fr...

free, but i havent had ultra for about a year plus now so i wouldn't think that would be the issue all of a sudden you know

hallow wasp Jan 11, 2026, 1:06 AM

#

gritty isle Multistreaming with a Streamlabs Ultra subscription or using Dual Output (for fr...

noramlly i go find the SLOBS Kevin videos and they usually solve any issues i have but its real weird like the preview window is all laggy and thus when i look at the stream its the same but everything is fine on my game screen. And this is no capture card straight from the PC

gritty isle Jan 11, 2026, 1:07 AM

#

hallow wasp free, but i havent had ultra for about a year plus now so i wouldn't think that ...

And if you turn off Dual Output, you can stream to Twitch and TiKTok individually with no disconnection issues or dropped frames?

hallow wasp Jan 11, 2026, 1:07 AM

#

gritty isle And if you turn off Dual Output, you can stream to Twitch and TiKTok individuall...

correct

hallow wasp Jan 11, 2026, 1:07 AM

#

gritty isle And if you turn off Dual Output, you can stream to Twitch and TiKTok individuall...

i even tried TikTok Studio just to be safe and it works fine no issues

gritty isle Jan 11, 2026, 1:07 AM

#

hallow wasp correct

What exactly is the issue?

hallow wasp Jan 11, 2026, 1:08 AM

#

gritty isle What exactly is the issue?

only when dual streaming the stream is jumpy

#

on stream and the preview window but my game play on my monitor is fine

gritty isle Jan 11, 2026, 1:09 AM

#

hallow wasp only when dual streaming the stream is jumpy

Is Streamlabs Desktop reporting lagged or skipped frames?

hallow wasp Jan 11, 2026, 1:09 AM

#

gritty isle Is Streamlabs Desktop reporting lagged or skipped frames?

yes

gritty isle Jan 11, 2026, 1:10 AM

#

hallow wasp yes

Which?

#

Or both?

hallow wasp Jan 11, 2026, 1:10 AM

#

gritty isle Is Streamlabs Desktop reporting lagged or skipped frames?

both

#

and this only started two days ago and i did the GPU update that came out on the 5th with no change

#

i am going to try a clean instal of the GPU Drivers hadn't tried that yet and do a test stream

gritty isle Jan 11, 2026, 1:12 AM

#

hallow wasp both

Let’s start with capping the FPS in the game to 60, set the FPS in Streamlabs Desktop to 60 and set your monitor’s refresh rate to 60.

gritty isle Jan 11, 2026, 1:12 AM

#

hallow wasp i am going to try a clean instal of the GPU Drivers hadn't tried that yet and do...

Shouldn’t need to that. Try the above first. 👆🏻

hallow wasp Jan 11, 2026, 1:12 AM

#

able?

gritty isle Jan 11, 2026, 1:13 AM

#

above

#

Damn my fat fingers and autocorrect

hallow wasp Jan 11, 2026, 1:13 AM

#

also the game im having issues with is Destiny I have the streamlabs capped at the 59.whatever rate that is in the setting

digital acorn Jan 11, 2026, 1:14 AM

#

I been having this issues for 1 months. Where I would be able to stream more then two hours use streamlabs but lately streamlabs has been crashing none stop. I don’t why It crashing. I know it isn’t my WiFi. I don’t on what to do. I never had streamlabs issue before until recent.

(Sorry for interrupting )

hallow wasp Jan 11, 2026, 1:15 AM

#

gritty isle Let’s start with capping the FPS in the game to 60, set the FPS in Streamlabs De...

gritty isle Jan 11, 2026, 1:15 AM

#

digital acorn I been having this issues for 1 months. Where I would be able to stream more the...

Crashing how? Does Streamlabs Desktop unexpectedly quit or does it report dropped frames and the stream disconnects and reconnects?

gritty isle Jan 11, 2026, 1:15 AM

#

hallow wasp

Set that to an even 60 please.

hallow wasp Jan 11, 2026, 1:16 AM

#

the option for the 60 isn't there

gritty isle Jan 11, 2026, 1:16 AM

#

hallow wasp the option for the 60 isn't there

Choose a different FPS Type

hallow wasp Jan 11, 2026, 1:17 AM

#

gritty isle Choose a different FPS Type

so intiger?

digital acorn Jan 11, 2026, 1:17 AM

#

gritty isle Crashing how? Does Streamlabs Desktop unexpectedly quit or does it report dropp...

Streamlabs close it by itself without me close it. It just randomly quit on it own.

gritty isle Jan 11, 2026, 1:17 AM

#

hallow wasp so intiger?

Yes please.

hallow wasp Jan 11, 2026, 1:17 AM

#

gritty isle Yes please.

done

gritty isle Jan 11, 2026, 1:17 AM

#

digital acorn Streamlabs close it by itself without me close it. It just randomly quit on it o...

Go through the crash guide below. 👇🏻

wispy latchBOT Jan 11, 2026, 1:17 AM

#

⚠️ Streamlabs Desktop Crash Troubleshooting
@digital acorn, if you're experiencing crashes with Streamlabs Desktop, this guide provides a comprehensive troubleshooting walkthrough to help you resolve the issue: Streamlabs Desktop Crash Troubleshooting Guide

digital acorn Jan 11, 2026, 1:19 AM

#

wispy latch ⚠️ **Streamlabs Desktop Crash Troubleshooting** <@1010570526382628875>, if you'...

Look I will have to wait for my brother to come back, I have disability since this hard to understand.

hallow wasp Jan 11, 2026, 1:23 AM

#

gritty isle Yes please.

anything else i should try

gritty isle Jan 11, 2026, 1:26 AM

#

hallow wasp anything else i should try

Try that first. That should help.

rare pollen Jan 11, 2026, 1:57 AM

#

need help, stream is just laggy bro.

#

I wish OBS had kick features

abstract plazaBOT Jan 11, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 11, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

abstract plazaBOT Jan 11, 2026, 6:00 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 11, 2026, 8:00 PM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

fluid locust Jan 11, 2026, 11:54 PM

#

So i turned on in game overlay and put on all my chat and widgets, but how do i see it on my screen while streaming

abstract plazaBOT Jan 11, 2026, 11:54 PM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

oak stump Jan 11, 2026, 11:59 PM

#

When attempting to connect my Twitch account to stream labs console it says my account is already linked to a Streamlabs ID. I can log on it on my phone but not laptop. The Twitch Alert settings will not show up on the laptop

fallen ice Jan 12, 2026, 12:40 AM

#

I randomly just lost chat audio. I can hear the game, but no chat and no mic. Using elgato chat link pro

abstract plazaBOT Jan 12, 2026, 2:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

crystal fable Jan 12, 2026, 2:38 AM

#

am i forever banned to stream on TikTok? do we have an update

terse olive Jan 12, 2026, 4:31 AM

#

Bit of an odd error here. My OBS Is showing output from my mic but It's not being passed to the stream

#

Nevermind. Fixed. Recreated the capture and all Is good

runic tendon Jan 12, 2026, 4:44 AM

#

am i able to usse my kick channel for the creator site?

small ridge Jan 12, 2026, 5:19 AM

#

HELLO THERE. serious issue. i had a ton of scenes that were tied to a specific youtube account. i logged out, logged back in and they are all gone. any idea how to retrieve them>

abstract plazaBOT Jan 12, 2026, 6:00 AM

#

QuestionKev Having trouble? Want to see if anyone else is having the same problem?

Check out our #known-issues channel! We do our best to keep this channel as current as possible with new bugs and progress updates!

If you can't find what you need please submit a ticket at: https://support.streamlabs.com/hc/en-us/requests/new

abstract plazaBOT Jan 12, 2026, 8:00 AM

#

ultra Do you have a Streamlabs Ultra membership? Are you part of the Streamlabs All-Stars program?

Get your Discord roles by going to this page here: https://streamlabs.com/dashboard#/settings/integrations and clicking "Link" next to Discord! Ultra members and higher tier All-Stars members will have access to private channels for support!

Interested in Ultra? Check it out here: https://streamlabs.com/ultra?refl=discord

#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

mossy zephyr Jan 12, 2026, 9:25 AM

#

Hey, i have a edu account however it ends in edu.au and its not showing up as valid, any way it would still work?

crude salmon Jan 12, 2026, 9:46 AM

#

Hello trying to stream to TikTok on console but it isn’t going live. I can stream to Twitch just fine. I also have approved access for TikTok live and have the Streamlabs Console subscription. Not too sure what’s happening.

marble wind Jan 12, 2026, 10:47 AM

#

@mossy zephyr if you can't use this email to sign up, try using a gmail.com email or any other popular service

mossy zephyr Jan 12, 2026, 10:48 AM

#

marble wind <@928977362652127253> if you can't use this email to sign up, try using a gmail....

ive signed up, however i cant sign up for stream labs ultra with the student discount

marble wind Jan 12, 2026, 10:49 AM

#

@mossy zephyr try asking with a ticket https://support.streamlabs.com/hc/en-us/requests/new

lament viper Jan 12, 2026, 11:00 AM

#

I made a ticket, but maybe someone else can help, when i have streamlabs open (doesn't matter if i stream or not) my game (league) goes to 1 fps IF i have game capture on, if i have window capture it works, but i cannot play with the huge ass yellow border on, does anyone have a solution for this?

echo halo Jan 12, 2026, 11:11 AM

#

quick question @agile owl , updated the client to 1.0.2.86, but each time i launch only the bot channel connects, it makes me reauthorize my stream channel every time, possible reason or help anyone could give

gritty isle Jan 12, 2026, 12:47 PM

#

echo halo quick question <@201456214972825601> , updated the client to 1.0.2.86, but each ...

That is a known bug in Streamlabs Chatbot. There is no ETA on when it will be resolved. There isn't a workaround.

echo halo Jan 12, 2026, 1:05 PM

#

gritty isle That is a known bug in Streamlabs Chatbot. There is no ETA on when it will be r...

ok appreciate the help, will just do it the old fashioned way and reconnect

gritty isle Jan 12, 2026, 1:06 PM

#

echo halo ok appreciate the help, will just do it the old fashioned way and reconnect

Yup, just keep doing that until they get it fixed.

lament viper Jan 12, 2026, 1:44 PM

#

game capture just being in the scene (no matter if i have the game recorded or not, with or without Overwolf Outplayed app that records my games aswell) causes my game to go to 0 fps and be unstreamable/unplayable, is there any fix for this im actually losing my mind lol

#

just to mention, my setup is not the problem, this happend recently, i have had this problem happen before but a quick PC restart fixed it, now it hasn't been working for like 2 days
and a matter of fact, no matter what i do to game capture it also doesn't even record the game anymore lol