#technical-support

1 messages · Page 170 of 1

strong summit
#

Hello, I’m in a gaming community and they make merch for gamers and we get a customized hoodie with our gaming logo on it. I recently had one made for me and I’m trying to buy the hoodie but when I do it pulls this up. Can I get help with this?

IMG_5148.png
gusty umbra
cinder kestrel
#

I've been having this issue on obs and streamlabs. No matter what setting I change, whether its bitrate, ingest destination, encoder, or any other solution I try to find. My stream is always dropping 80% of the frames at all times, I could stream my desktop and itd had 80% frames dropped. Idk why this occurs, my pc and my internet are plenty good enough to run it. Ive streamed on worse pcs and my streams were fine.

gritty isle
cinder kestrel
#

yea no, it aint my internet.

abstract plazaBOT
gritty isle
lunar epoch
#

i have the same issue but i have cabled wifi... how is that possible

gritty isle
lunar epoch
#

how do i fix it?

gritty isle
lunar epoch
#

yes

compact ridge
#

Hey there im streaming OBS on my Mac but after like 30 mins of streaming max it freezes and audio stops

wispy latchBOT
#

@lunar epoch 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
compact ridge
#

if anyone knows how to resolve would be amazing

lunar epoch
#

ty

compact ridge
#

is streamlabs better for streaming on Mac ?

cinder kestrel
lunar epoch
#

@gritty isle okay so stupid question which one of these is best

SaHcPDo.png
compact ridge
#

@gritty isle would you know why OBS freezes stream after 20 mins on mac ?

gritty isle
gritty isle
compact ridge
#

alright ill try streamlabs desktop

cinder kestrel
#

It has to be an issue with this pc, but what could cause that. Other computers in the house can stream without issues, I've copied every setting they have in streamlabs. No matter what I change in the setting, the lowest I can get is 65% dropped frames when I change the encoder to the new NVIDIA one

plush finch
#

Is this a simple matter of the Chatbot being out of date and me needing to wait for it to get updated, or is something borked somewhere:

#

17:14:39.288: [obs-websocket] [WebSocketServer::onOpen] New WebSocket client has connected from [::ffff:127.0.0.1]:57255
17:14:39.288: [obs-websocket] [WebSocketServer::onMessage] Client [::ffff:127.0.0.1]:57255 appears to be running a pre-5.0.0 protocol.
17:14:39.288: [obs-websocket] [WebSocketServer::onClose] WebSocket client [::ffff:127.0.0.1]:57255 has disconnected with code 4010 and reason: You appear to be attempting to connect with the pre-5.0.0 plugin protocol. Check to make sure your client is updated.

gritty isle
cinder kestrel
#

and tell them what?

gritty isle
plush finch
lunar epoch
gritty isle
# cinder kestrel and tell them what?

That you are trying to stream to Twitch and are getting disconnected. If possible give them the date and time of your last stream when you experienced dropped frames and share the above screen shot with them.

gritty isle
gritty isle
# plush finch 32.0.1

OBS comes with websockets built in so you have to disable the built in one and install the 4.9.1 compat version of websockets.

cinder kestrel
#

Even if the problem is only on one computer? The other computers under the same internet are fine, all are wired into the same thing

plush finch
gritty isle
gritty isle
cinder kestrel
#

No we are not streaming at the same time. And yes mine is the only one with any issues at all

lunar epoch
gritty isle
cinder kestrel
#

Could it be a bad Ethernet cord? I don't see how since my Internet is 1000mbs download and 50upload when I do a speed test

gritty isle
wispy latchBOT
#

@cinder kestrel 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
cinder kestrel
#

Did that said the quality was 0

gritty isle
cinder kestrel
#

Its up above

gritty isle
gritty isle
cinder kestrel
#

I'll try that

compact ridge
#

streamlabs desktop still froze for me after a few mins of streaming on MacOS

lunar epoch
idle egret
#

i cant buy ultra with promo code student can you help me?

cinder kestrel
gritty isle
gritty isle
abstract plazaBOT
clever siren
#

ion know what to do

KRsWFVM.png
gritty isle
# clever siren ion know what to do

I understand your frustration but you will need to reach out to TikTok on that. I also understand doing that is difficult.

Streamlabs has no input on decisions made by TikTok. Streamlabs cannot see why the grant, revoke, suspend, or deny access.

Please go through this guide: https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

Streamlabs
TikTok Live Streaming Access Revoked / No Violations

Date Reported: 3/19/2025Status: Awaiting Third Party

Important Note: Starting July 7,
2025, TikTok creators must stream at least 50% gaming content to keep
access to TikTok LIVE.  If...
grizzled jackal
#

Cloudbot Redemption images not loading. the sound and names showing but not the image. what can i do to fix it. please help me.

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

halcyon rapids
#

can someone help me with streamlabs settting it up

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle
halcyon rapids
#

ita hard to explain i need to share my screen to explain

gritty isle
halcyon rapids
#

its like my display is up and down and side to side my display isnt fully showintg

#

my display isnt side to side

gritty isle
#

After that you may need to adjust your sources to fit the new resolution.

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That's done in Streamlabs Desktop at Settings ⚙️ > Video

halcyon rapids
#

okay got it what should my fps vaule be

gritty isle
halcyon rapids
#

ok last thing how do i make the display it self like the theme side by side too

gritty isle
halcyon rapids
#

like the theme isnt fitting the display correctly

abstract plazaBOT
gritty isle
# halcyon rapids like the theme isnt fitting the display correctly

You might have to manually move them around the screen to get the right fit. If you have a capture source (game capture, display capture, window capture), try selecting that source by left clicking on it, then right click, choose Transform, then choose Fit to Screen.

muted remnant
#

I accidental disabled my tiktok live stream and now I cannot find where my stream key is. I do NOT remember this being hard when I orignally set it up. Where can I find my tiktok stream key?

gritty isle
slender goblet
#

Hey guys! Is there a way to speed up the review times from my end? I'm really excited to launch my app and I'm hoping to get unlimited access on my oauth so it's no longer limited to the whitelist

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gritty isle
slender goblet
#

I understand! Do you happen to know how long it took for other people? Just so I can get an idea?

#

I tried searching in here but I couldn't find anything

gritty isle
slender goblet
#

I understand, thank you for the support!

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I'll just wait patiently and hope for the best

gritty isle
hollow halo
#

is there a way to do youtube redirects and super sticker alerts? youtube has had this feature for quite a while now but I still haven't seen alert settings for them and I've had some complaints on the lack of alerts

gritty isle
hollow halo
gritty isle
hollow halo
gritty isle
sage siren
#

just started my free trial of streamlabs console and went live on my xbox and loaded up bf6 but my game capture remained black and no audio. am i doing something wrong?

#

screenshot for reference

Screenshot_2025-10-24_192316.png
abstract plazaBOT
tacit fractal
#

Cloudbot isn't adding any vid to the queue. Says vid's rating is too low when it isn't

image.png
#

Fixed

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I just disabled and enabled it

abstract plazaBOT
abstract plazaBOT
solemn elbow
#

hi, i have a black screen when i try to stream cs2? all other games work. i have tried everything on the internet but nothing works

abstract plazaBOT
desert plaza
#

Just found a new problem with Dual Output, audio is only being sent to vertical. Any sugggestions?

ripe brook
#

I just became a Twitch Affiliate two days ago. When I streamed yesterday, none of my alerts were working. I received 3 subs and some new followers, but the alerts didn’t show up. I checked Streamlabs for recent activity, and it showed 0 subs even though I actually got 3. (I use my alerts on OBs)

grave locust
#

How do I stop my webcam from taking sound

digital acorn
#

I was trying to stream on yt but now i lost my chat side and i don't how to get it back. 😢 I don't how to get it back.

meager quarry
#

hey guys, Im having trouble having problems with the follower goal and chat box widgets and I was wondering if somebody could help me out. the chat box widget works in the launch window in the streamlabs app but not on stream

abstract plazaBOT
meager quarry
echo ember
#

Hey everyone 👋
I’m having trouble getting my mic to work in Streamlabs.
It works perfectly fine in Discord, FL Studio, and other apps, but in Streamlabs I get no input level at all (as you can see in the screenshot).

I’m using a Universal Audio Apollo Solo USB interface, so maybe that’s the issue?
I’ve already tried:
– selecting different inputs in Streamlabs
– checking Windows sound settings
– reinstalling Streamlabs

Nothing worked so far.
Any idea what might cause this or what else I could try?

image.png
echo blaze
#

hey im having a really weird issue am i allowed to post a clip of it?

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i cant unlink my streamlabs account from my youtube, it just asks me to buy ultra

echo ember
dry otter
#

Hey guess im putting my streamlabs widget into my obs when i test the alert it works but when i test it by having soemone subscribe to my yotube channel it doesent show the alert whys that do i have to be live or something

open stratus
#

Yo

lament flare
#

Has anyone had problems with the mobile app?, i press on start streaming, and it just gets into a loop and never conects

fading night
#

Can somebody please help me with my streamlabs? I clicked obs import on the new streamlabs update by accident and it removed my all of sources and scenes, can someone please help me get it back?

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I'm extremely worried that all of my stuff is gone

abstract plazaBOT
desert sequoia
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Hey I haven't streamed in about 2 months and all of my settings were perfectly fine, I came back and all of a sudden my desktop audio will not capture on streamlabs when using voicemeeter but will capture if i use my headset output audio. Any fixes?

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

noble trout
#

Hi. Please I keep seeing this on the twitch stream. I have logged out and logged in several times

20251026_083422.jpg
#

The video download was cancelled

daring creek
#

After 6-Months of pressing "Apply Again".. What do I do next?.. Make a ticket? They told me its streamlabs.. Streamlabs told me its tiktok..

Screenshot_2025-10-26_083755.png
desert briar
#

Any way to get the desktop app or OBS plugin working on Linux without running all of OBS inside Wine?

gusty umbra
desert briar
gusty umbra
# desert briar Any way to get the desktop app or OBS plugin working on Linux without running al...

Streamlabs isn’t officially supported on Linux. I don’t believe obs is either. There may be some guides out there on how to get it to work (you can search this discord for “Linux” and take a peek). Most people run VMs or wine. Your best bet for optimal performance is to run a capture card to a windows machine and use that as the streaming box while your Linux is your “gaming” machine.

desert briar
#

also I'd rather avoid using windows in any form at any cost

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so I'll look for alternatives. Thanks for your help :D

foggy horizon
#

I need help.... im new i to streaming and trying to stream from my Xbox using streamlabs. I have the ultra and all accounts linked and I go in and start a live stream on Xbox menu it's showing it started but it not streaming when I look up my twitch, kick, tiktok, etc accounts.
I can seem to find out why streamlabs isn't putting my live on platforms any help?

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

abstract plazaBOT
rain comet
#

hello
so ive been going live on twitch and tiktok using dual
however yesterday i was only able to stream on tiktok and twitch wasnt going live (everything shows normally but when i open my twitch it shows offline)
today i tried streaming from another pc using streamlabs dual and i was able to stream both twitch and tiktok
i just came back home and tried to stream again on my pc but i was only live on tiktok but twitch didnt work
i tried uninstalling and resinstalling streamlabs
i also tried logging out from twitch and logging in
i also tried to turn off dual and stream only twitch thats the only way it worked out and i was able to stream on twitch
when i turned dual on and tried streaming on both again it only streamed on tiktok
how can i fix this?

gritty isle
rain comet
gritty isle
rain comet
gritty isle
rain comet
gritty isle
rain comet
gritty isle
# rain comet yess

Hmmmm, okay.

Let's refresh the connection between Twitch and Streamlabs.

Follow these steps in order, even if you already done any one of the steps before. Don't skip steps and don't perform them out of order. If you're unsure about any of the steps, don't assume anything, ask first before proceeding.

  1. Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.

  2. If you use Streamlabs Console, log out of the Streamlabs Console web site on every device you access it: Click your PFP and choose Log out.

  3. If you use the standalone Streamlabels application, log out of that.

  4. If you use Streamlabs Desktop or Streamlabs Mobile, log out in those applications.

  5. Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for Twitch.

  6. Navigate back to the Streamlabs web site and log in with your Twitch. This re-establishes the connection. You can verify this by going back to https://www.twitch.tv/settings/connections, scrolling down to Other Connections and examine the Streamlabs connection. ** It should say "Connected a few minutes ago" other short period of time. **

  7. IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. ** PLEASE Don't skip this step! **

  8. Log back in to all the other Streamlabs products you use.

desert briar
#

Hey, I want the first scene to only have graphics—I've already done that, but I don't know how to set it up so that the microphone is muted when switching to that scene. What should I do?

gritty isle
desert briar
gritty isle
desert briar
#

'ok

rain comet
sharp brook
#

Hi! Multistream not working

#

I started the live stream, just like every day. But it's not uploading to the respective websites. I've restarted my PC and internet. I've unlinked and relinked the accounts. I also tried using the Streamlabs key for custom broadcasts. The live stream doesn't upload on any platform. If I start it separately, I can normally.

gritty isle
#

Ah, I see you already did.

desert briar
gritty isle
#

I'm fixing to logoff Discord for the evening. 👋

desert briar
#

Is there a guide somewhere on how to do all this?

tough fable
#

hi, im having issues uploading videos. the clips upload but then theyve been processing for the last hour and im unable to drag them into my timeline. these are short clips, one of them is 3 sec. it is impossible for them to be processing for this long. can someone please help me?

#

this assignment is due tonight. i need help as soon as possible please

abstract plazaBOT
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

spring dust
#

Hi, where can I make a feature suggestion?

gritty isle
noble trout
gritty isle
# noble trout Anyone?

This can be a number of things.

  1. The bitrate is too low for the output resolution.
  2. the bitrate is over 6000 which is the maximum Twitch will allow.
  3. Corrupted Twitch cookies in your web browser.
  4. Your connection to the ingest is not optimal.

I’d suggest running the Twitch Test.

wispy latchBOT
#

@noble trout 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
abstract plazaBOT
spring dust
#

Hi, I have a problem. I created some codes for a chat. I gave them to a friend, but they don't work for him like they did for me. Everything works for me, but nothing works for him. The custom fields and everything are not working. What happened?

inner spade
#

For Some reason, I just inexplicably lost my Streamlabs Ultra Membership.

analog bison
inner spade
frail sedge
#

oh its not just me? - i thought i was being stupid or something tbh

analog bison
frail sedge
#

i suddenly dont have ultra, id just buy it twice tbh but that page just dont load so uh yea i raised a ticket for it but its super inconvenient

inner spade
#

Same here. Started a ticket too.

analog bison
frail sedge
#

well glad its not me being stupid then 😄

inner spade
#

Well mine was not supposed to expire until US Summer of 2026. So I do not know what is going on.

analog bison
#

Mine is until February 2026

inner spade
#

We are back now.

frail sedge
#

oh yea?

inner spade
#

Yeah. Just got it back working without having to buy it again. Just clicked enable multistream on Streamlabs Dashboard on Streamlabs.com

frail sedge
#

still being a bit weird the desktop UI has completely reverted to the original version

spring dust
valid verge
#

hello im having issues with the editor mode not showing anything but blank screen

gritty isle
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

tribal igloo
#

Hi

desert sequoia
#

Hey I haven't streamed in about 2 months and all of my settings were perfectly fine, I came back and all of a sudden my desktop audio will not capture on streamlabs when using voicemeeter but will capture if i use my headset output audio. Any fixes?

abstract plazaBOT
abstract briar
#

I need help, how do I fix the Streamlabs plugin for OBS not installing properly?

When I install it and I try to open it it shows me a pop up saying that there was an error during the installation

rough prairie
#

Hey, i need some help with my alerts please! They are playing twice and not to sure why this is happening? I have looked to see if there is a similar source and cannot seem to find anything? Thanks

muted remnant
#

Anyone know how to find my tiktok stream key? I had it before, but installed a second streaming machine and am unable to locate it

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Also the settings on my streamlabs between the two PCs, although the same account are jacked up

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like my dual streaming setup for mobile and PC

waxen lotus
#

Hi all. I'm startungbtonuse the streamlabs chat widget for myvmultistream. But i'm seeing Twitch emotes are shown with very poor quality, while Kick emotes are shown in perfect quality. Can I solve it on the CSS/HTML editor at any way?

swift zealot
#

Keep getting stuck here been trouble shooting this issue for an hour

rn_image_picker_lib_temp_38748694-b57a-48b0-9cba-667dc6330831.jpg
errant plume
swift zealot
errant plume
#

yeah, i hope to solve it in time for tomorrow, I can't afford to lose RedSec day 1

candid ore
abstract briar
#

I need help, how do I fix the Streamlabs plugin for OBS not installing properly?

When I install it and I try to open it it shows me a pop up saying that there was an error during the installation

errant plume
candid ore
#

Well, when i turn off multi streaming for tiktok, i can stream to twitch. So at this point idk what it is. I've triple checked and I havent been suspended or anything, it's just... not working

static osprey
#

i am also having tiktok errors!

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it seems this isnt a problem with us

dusty ingot
#

Hey there! If anyone was having an issue going live specifically when using dual output, please restart the program and try again, as a fix has just gone out

static osprey
#

how long ago

dusty ingot
#

Just a few seconds ago.

static osprey
#

AH. okay. TY < 3

#

looks like everything is working. thank you so much!

dusty ingot
#

Nice, you're welcome!

errant plume
#

Same here, solved 🔥

agile dome
#

my link doesnt work anymore when I choose the second option, it only works on the first but whenever I change it to the second, the link just fails.

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and how do u change ur streamlabs picture

north burrow
#

Good evening, when I try to stream on various platforms (Twitch, Kick, TikTok, and YouTube), the broadcast starts without any issues. However, randomly (every time I try), it starts streaming on one but not on the others. I've already tried everything I've found online about disconnecting and reconnecting my accounts, both on the streaming platforms themselves and on Streamlabs, but the problem persists. Can you help me? Thanks.

agile dome
static flicker
#

trying to use a interactive overlay but it dosent reset when i start a new stream i dont use a capture card and do everything on one pc

abstract plazaBOT
agile dome
#

mods

#

@ebon breach is compromised

agile owl
#

ty

north burrow
cosmic violet
#

Is anyone available right now

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I’ve been trying to get my issue solved many different ways and my support ticket isn’t being answered either

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Literally infuriating. No matter what I do cloudy responds in loyalty or games commands with double answers one of which is always wrong (outdated)

mossy monolith
#

Newer issue is the stream runs fine but suddenly my ping in game soars to insane levels soon as I start streaming

mossy monolith
#

Seems Battlefield 6 just has God awful official servers. 1gbps net makes zero difference.

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

wheat lily
#

Hi, i search for my answer before aksing but i can't find it and either its a reaaly stupid solution, or the webapp is broken for me.

I've set some alert variation but none of them seems to work, like when i test it, it always plays the default alert weither its for follows, tip or raid

Anyone knowing what i can do?

I created my alert on the webapp, nuked the cache in the desktop app, recreated them, idk what to do

desert briar
#

Hi, i changed from paypal lite to paypal standard now i can’t receive any donations/tips that are not BR$ and i had a whole subathon system with USD currency now its gone, please i need help

finite current
#

Can someone help, my Elgato is set up from my Xbox to laptop and shows stuff on my tv, but when I got to capture my game on my laptop, nothing shows up, please help

paper zodiac
#

My streamlabs is stuck on the loading screen

loud vortex
#

can someone tell me if its possible to have a watchable stream whit 480p and upload speed of 2mbps

gritty isle
loud vortex
#

danggg

#

i mean i just did as tream on my iphone 11 and it was watchable soo, i mihgt just need to upgrade my GPU to 1660 super

humble zinc
#

Gone through research bar but still don't understand how you add music from Pretzel app in your stream

violet marsh
#

all of a sudden i cant multi stream to fb. tried all the easy fixes...////???

vivid ibex
#

Hi! I submitted my Streamlabs API application about 18 days ago for my website (itempin com), but it’s still under review.
My goal is to allow streamers to receive donations directly through my platform.
Could you please check the status of my application or let me know if you need any additional information?
Thanks in advance!

gritty isle
junior granite
#

My ticket ID is :888747
Hey I've been having some issues connecting my twitch to streamlabs, I've been using streamlabs for almost 3 months with no issues, and for the last day I haven't been able to stream on twitch from streamlabs desktop! Any ideas? I tried updating my drivers, reinstalling streamlabs desktop, I contacted twitch and they told me it must be an issue through streamlabs. I'm running it as the administrator mode but that didn't seem to do anything either. I have a windows 11 apex zen PC with Intel arc a750 graphics card, I'm almost certain my PC specs are not the issue but if there's any more information I can provide please let me know! I recently reached affiliate status on twitch and have been trying to set up a stream for it

oak prawn
#

I'm wanting to stream my gameplay to tick tock but I don't want the sides of the game to be cut off or the game to look distorted is there a way to do this

abstract plazaBOT
sharp brook
#

Good afternoon. The problem you mentioned the other day hasn't been resolved yet. I'm paying for Ultra and I can't use it.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

tender pulsar
#

Was multi steaming Tiktok not working as I've seen the notification also YouTube just stopped in it's track. Any ETA on fix

worn swallow
#

hi 👋
i can't see my chat, who have solution please ?

probleme_streamlabs.png
dull storm
#

Hello guys, I have one question. I am using streamlabs desktop, with a 3060 graphics card. I can stream a lot of games without any issues, but i downloaded the new Tormented Souls 2 game, and If I stream with 60 FPS it freezes, and lugging. If I reduce to 30 FPS all is good. Is there any way to have 60 FPS and stream fine? Or is it because this is a new game and is demanding?

abstract plazaBOT
sinful ivy
#

hey, i have a friend that came back to streaming, and his mini feed in streamlabs is not updating recent followers etc.. any ideas_

gusty umbra
# sinful ivy hey, i have a friend that came back to streaming, and his mini feed in streamlab...

You may need to refresh your connection between Streamlabs and Twitch. This refresh should allow new alerts to appear in your recent events, alertbox and update everything properly!

  1. Log out of Streamlabs and all Streamlabs software that you may be using.
  2. After logging out, go here: https://www.twitch.tv/settings/connections
  3. Then find Streamlabs (Twitch Alerts) or Streamlabs Dashboard & click Disconnect.
  4. Once you have done this, please log in to streamlabs.com or Streamlabs Desktop with your Twitch account

This will refresh your connection. However, events will not populate retroactively (so old events will not populate). However, this should resolve issues with them appearing going forward. You will need a new event (follow or sub), not a unfollow/refollow to test.

If this doesn't work, please submit a ticket: https://support.streamlabs.com/hc/en-us/requests/new

dim quail
#

Hey I'm using obs with stream labs plugin (because stream labs obs program freezes everytime you try to add a camera or something) but that's another story. I'm using multi stream and it was going on yesterday. Today it shows there is an event scheduled for YouTube (4x) but it won't actually show a live feed on any of my channels. I tried reinstalling the program, and renewing my stream key. I did not change any other settings since it was working

gritty isle
humble zinc
#

Did you found the solution ?

#

Did you found the solution ?

solid bloom
#

I need help for stream labels idk whats wrong, but it only shows things from 7 years ago instead from now last week

pastel oasis
#

my stream labs is refusing to open or stay open at all and i uninstalled and reinstalled it several times is anyone else having the same issue?
(update i fixed it! my system wonky i really cant explain what i did but it got it!)

abstract plazaBOT
scarlet heart
#

Does anyone know how to make it so a refollow dosent trigger the alert for streamlabs alert widget?

twilit bobcat
#

Hello, I'm having trouble multistreaming on Twitch and TikTok.

mental dirge
#

why does streamlabels take long to update? is there a way to make the labels update faster

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

dull storm
deft lion
#

hi can someone help me change email address on my account

gritty isle
deft lion
#

i no longer have access to the email thats on my account

wheat lily
#

Anyone having issues with alert variation? It always plays the default one when testing

gusty umbra
native iris
#

just wondering what is this all about cause this wasnt there the last time i streamed a few days ago

image.png
true fern
#

Is it only for Xbox?

gritty isle
icy glen
#

Hi

gritty isle
native iris
gritty isle
abstract plazaBOT
small kiln
#

Hi, I'm trying to separate my audio tracks so I don't have music playing during my replays, but I don't understand how to set a separate audio track for Discord or a specific game?

proud stone
#

Hi, I'm having issues sharing one app (compared to entire screen) on streamlabs mobile on android. It won't allow me to go live and keeps giving me the error that streamlabs needs permission to enable screen sharing, but all permissions are allowed for streamlabs and draw on top is enabled. If anyone knows what might be going on, I'd be super grateful!

image.png
sonic parcel
#

Hello, I'm trying to figure out multi track recording. I'm trying to set up a track for my game, mic, and discord. I followed the guide on the website and I was able to configure my tracks in the Output settings. How do I get those tracks to appear in the Mixer?

dull storm
#

Hello guys, I have one question. I am using streamlabs desktop, with a 3060 graphics card. I can stream a lot of games without any issues, but i downloaded the new Tormented Souls 2 game, and If I stream with 60 FPS it freezes, and lugging. If I reduce to 30 FPS all is good. Is there any way to have 60 FPS and stream fine? Or is it because this is a new game and is demanding?

gritty isle
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

sonic parcel
gritty isle
sonic parcel
#

I am locally recording.

pseudo vortex
#

Hi. Im trying to upload an alert sound (15kbps) but it doenst upload. it just keep a eternal loading.

gritty isle
# sonic parcel I am locally recording.

Then make sure the audio you want in the recording has track 1 enabled. The other tracks are just for isolating those audio sources so they can be edited in post production.

wispy latchBOT
#

📣 Alert Customization Guidelines

@pseudo vortex, when customizing your alerts, here are the recommended formats and sizes for your media files:
🖼️ Image Files

  • File Size: Images should be between 200 KB and 45 MB.
  • File Types: We support MP4, GIF, JPEG, PNG, and WEBM formats.

🔊 Audio Files

  • File Size: Audio files should also be between 200 KB and 45 MB.
  • File Types: We support MP3, OGG, and WAV formats.
    • Heads up: Some mobile devices may have trouble reading certain audio files. We recommend using WAV format for the best compatibility.
sonic parcel
gritty isle
fallen scroll
#

HI, I verified my youtube account and streamlabs console is still not letting me connect. Any advice?

gritty isle
sonic parcel
#

Hello again. I am trying to record discord on a separate track for post production. I've been trying to set up Application Audio Capture for this.

I tried a test recording and got nothing from my Discord. It seems like it was set to record a specific conversation?

When I double click the source and then I click on the Window drop down, it seems like I am able to see specific discord channels, but not all? And it seems like I have to restart Streamlabs to get an updated list of options? I would like to simply record all audio that might be coming from Discord (on its own track). Is there a better way to approach this?

undone raptor
#

Hi, I got streamlabs console premium to stream from xbox series s, the image works fine but the audio goes "glitchy" and delays eventually. I tried downgrading relosution and bitrate but nothing changes

#

If you need it, I have a link to my stream where I tested it

abstract plazaBOT
vivid wasp
#

hello, I have an issue where random audio keeps playing on loop when i record or stream. Please help

half raft
#

Hi my highlights recorded with streamlabs has a fade effect on it that i cannot remove for some reason. its only aplied after exporting. its not fading in preview

somber moat
#

Streamlabs has apparently decided to just completely stop working with my headset for no known reason. The computer itself says its fine, but no longer recognizes my headset for Output, nor my Mic

serene fog
#

need help

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

hardy needle
#

does anyone know how to fix this grey screen? i've tried uninstalling, restarting my pc, and reinstalling and it won't let me in for some reason.

image.png
primal wedge
#

hello, my games looks good but my camera is pixelated as hell

glad surge
#

I have a 5070ti btw.

mellow tide
#

im having issues with going into source propeties, keeps crashing

image.png
#

then i get this

image.png
marble wind
gritty isle
# mellow tide then i get this

Click No.
Reboot your PC.
Launch Streamlabs Desktop.
Delete that video capture source from each scenes where it’s used and quit Streamlabs Desktop.
Go to Windows Device Manager, locate the Camera device, right click on it, and choose Uninstall device.
Unplug the camera from your system and reboot the PC.
Once the PC is back up, plug in the camera and let Windows detect it and set it up.
Launch Streamlabs Desktop as administrator and then add the Video Capture Device source back.

If you still have issues, try these steps again but move the camera to a different USB port. Don’t use a USB Hub.

wispy latchBOT
#

@calm flame
🚫 Advertising and self-promotion are not permitted in any of our channels or in direct messages with server members. For more information on our server guidelines, please refer to #rules. Thank you!

untold adder
#

Anyone have this issue? Trying to start a stream through OBS plugin. I've restarted app, computer, uninstalled and reinstalled plugin, reset stream key, disconnected streamlabs account and deleted all data and reconnected. I've got a stream scheduled and all information entered already. The plugin pops up and I select the stream from the event box, Only streaming to youtube, and this pops up every time. Would appreciate any assistance, thanks.

image.png
gritty isle
# untold adder Anyone have this issue? Trying to start a stream through OBS plugin. I've restar...

Refreshing the connection between Streamlabs and YouTube should resolve this.

  1. Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.

  2. If you use the standalone Streamlabels application, log out of that.

  3. Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for YouTube.

  4. Log out in Streamlabs Desktop and Streamlabs Mobile.

  5. Navigate back to the Streamlabs web site and log in with your YouTube. This re-establishes the connection.

  6. 👉 IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. PLEASE Don't skip this step!

  7. Log back in to all the other Streamlabs products you use.

It's not obvious when you log in, but one of the interstitials will say something like Streamlabs has access to x of 6 scopes. Click there and make sure that all 6 of the boxes are checked and then proceed through the rest of the log in process.

👇 👇 👇 👇

https://cdn.discordapp.com/attachments/962371235789025360/1359212042539761834/image.png?ex=680a6edb&is=68091d5b&hm=6104bba7e3353a495ceef4980f8115ae1a55e821174203d81e62fdcf36ff528b&

untold adder
gritty isle
molten sphinx
#

It's probably dumb, but the sound bar doesn't appear and none of the audio input / output capture any sound

image.png
gritty isle
molten sphinx
gritty isle
molten sphinx
gritty isle
molten sphinx
#

(Sorry it's in French)

image.png
#

But yeah Jabra Elite 85h is the default

gritty isle
# molten sphinx (Sorry it's in French)

I would reboot your PC then and also make sure that that device is not muted in the Windows Volume Mixer and the volume isn't zero.

Right click where the bottom red circles shows then choose Open volume mixer.

image.png
molten sphinx
#

Alr let me reboot real quick

gritty isle
#

A lot of the times weird audio issues can be fixed by a reboot.

#

🤞

molten sphinx
gritty isle
molten sphinx
molten sphinx
gritty isle
molten sphinx
gritty isle
molten sphinx
#

Yeah

gritty isle
#

Some headsets you have turn on and some have a physical mute button.

molten sphinx
gritty isle
# molten sphinx Like for Microphone ?

The Jabra headset I have here at work I have to toggle the slider to the middle postion for the audio to come through.

Are you expecting to use this for your desktop audio and microphone?

molten sphinx
gritty isle
#

I would thik you should have different devices then. Here's mine.

image.png
molten sphinx
#

I have those for output, but only have Jabra for input

image.png
#

Oh wait

gritty isle
molten sphinx
#

I only have Casque (Jabra Elite 85h) for both

molten sphinx
gritty isle
molten sphinx
gritty isle
# molten sphinx https://www.fnac.com/Casque-sans-fil-a-reduction-de-bruit-Jabra-Elite-85h-Noir-T...

If your audio is muting when you launch OBS, and you're using a Bluetooth headset, it's caused by the underlying design of Bluetooth. To fix this, you can either switch to a wired headset, don't use the Bluetooth headset's mic, or set your sound to go through the HFP device for your headset.
Note: HFP offers lower sound quality.

https://www.jabra.com/supportpages/jabra-elite-85h/100-99030003-14/faq/Can-I-pair-my-Jabra-Bluetooth-device-with-a-computer-or-softphone

molten sphinx
gritty isle
#

Might have to see if there is a driver update for it for Windows 11.

molten sphinx
#

Yeah thats what im trying to see

#

Uhhh no, no Driver update up to date it seems

gritty isle
molten sphinx
#

Yeah the HFP is merged with A2DP

gusty olive
#

Hi im trying to get my stream to be 1080HD, but i can only get 720p, what do i need to change here to achieve that? thank you.

image.png
molten sphinx
#

Uhhhhhhh

abstract plazaBOT
molten sphinx
#

Thats frustrating

#

Fixed ! Still tysm for the help @gritty isle

gritty isle
molten sphinx
#

It was apparently managing acces to desktop sound, I didn't even knew it did that

gritty isle
molten sphinx
gritty isle
molten sphinx
#

Uh well now I have sound but I can't stream at all ! (Great). Someone can help pls?

image.png
#

(The bot answer didn't worked, still need help if someone can)

rigid spear
#

anyone know how to work streamlabs?

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

steep wasp
#

i need help with streamlabs anyone down

junior geyser
#

Hello! I was looking for some guidance here... I havent been able to get my Mini-Feed to update in 2days- making my only source of thanking follow's, subs, etc the streamelements chatbot.

I've read a ton of different solutions and have tried the following: Uninstall/Reinstall SLOBS, Disconnect/Reconnect twitch accounts and running as administrator.

Any advice helps!

junior moth
#

Q: I wanna use Sound Alerts but i already have donations set up trough Streamlabs and idk if theres a way to integrate the 2... I'm ok with solutions that involve coding.

silver aurora
#

Q: Hello my esteemed gentlemen, I have a problem. I hadn't used Streamlabs for about a year since I stopped streaming, and a few days ago I wanted to start streaming again, but when I tried to log in, the program wouldn't load; it just stayed like that.

UZTxAz0qMmLa5zduoh8Y9gnbO.png LRZMiLAI0XNGI3t0u8R2115Kc.png
tawdry robin
silver aurora
abstract plazaBOT
pliant dagger
#

hi i can't seem to get game audio to work could someone assist me

static idol
#

||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​|| _ _ _ _ _ _ https://i.imgur.com/mxeUVah.png
https://i.imgur.com/NmM11IS.png
https://i.imgur.com/ncKFtUh.png
https://i.imgur.com/wT47t79.png

agile owl
gusty umbra
agile owl
#

ah

storm crescent
#

I submitted a ticket yesterday but haven't heard anything. my recent events are not updating whatsoever. i have tried logging in and out and disabling the connections and nothing has worked.

gritty isle
abstract plazaBOT
tawdry robin
tawdry robin
sour cedar
# storm crescent I submitted a ticket yesterday but haven't heard anything. my recent events are ...

Sorry to ping you and potentially get your hopes up that I'm here to help, but I, too, am having the same issue. Recent events aren't updating, and alerts aren't working, either. So, when someone subs, follows, donates, etc., I'm not aware of it on any level from the Streamlabs side of things. I can see anything Twitch related through the Twitch activity feed, but if it stems from Streamlabs, there's nothing. Anywho, lemme know if you hear anything, please, and I'll keep an eye on this channel.

tawdry robin
storm crescent
tawdry robin
#

try unlinking everything then linking it back and removing moderation from cloudbot

dim condor
#

||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​|| _ _ _ _ _ _ https://i.imgur.com/mxeUVah.png
https://i.imgur.com/NmM11IS.png
https://i.imgur.com/ncKFtUh.png
https://i.imgur.com/wT47t79.png

sour cedar
# tawdry robin is your cloudbot linked and given access to moderate on what platform you are us...

Forgive my ignorance, but when you say cloudbot, what do you mean exactly? I have Streamlabs linked to my Twitch and the alert box widget in OBS which displays my alerts. I also have Stream Labels on my desktop, and a dock in OBS that does the same thing. That's what allows me to see when someone subs, follows, etc. I've logged out and back in on the website, in Stream Labels, and in OBS, but nothing resolved the issue. I can only assume something broke on the back end which I can't see or access, of course.

tawdry robin
icy pumice
#

sup does the cloudbot request command work in Kick chat?

sour cedar
tawdry robin
tawdry robin
icy pumice
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

hardy needle
wispy latchBOT
#

⚠️ Streamlabs Desktop Crash Troubleshooting
@hardy needle, if you're experiencing crashes with Streamlabs Desktop, this guide provides a comprehensive troubleshooting walkthrough to help you resolve the issue: Streamlabs Desktop Crash Troubleshooting Guide

frail sedge
#

is there some issue going live with youtube?

#

its been happening since yesterday suddenly twitch + youtube "auth errors" with yt

fickle ore
#

hello. Have problem going live on Youtube. Starting the stream, got error for uplading thumbnail....and stream just created event, but no livestream

primal wedge
#

hwllo if i click on test events nothing happens

frail sedge
#

two days in a row issues, unsubbed

humble gale
humble gale
# fickle ore hello. Have problem going live on Youtube. Starting the stream, got error for up...

youtube recently put a rate limit on thumbnails so if you've tried to go live a few times with a thumbnail that wasn't being accepted it would make it so you can't go live. I would suggest going live without it after a little bit and then add the thumbnail directly to youtube. you can try going live with a thumbnail again another day, but just make sure that it's 1280x720, under 2mb, and in either a jpg, gif, or png format.

humble gale
sour cedar
humble gale
sour cedar
#

Did that this morning, but it didn't resolve the issue.

humble gale
sour cedar
#

I logged out of Streamlabs on my browser, Stream Labels, and in OBS. Any recommendations on where else to look? I also disconnected Streamlabs on Twitch.

fickle ore
humble gale
sour cedar
#

The plugin for OBS Studio.

humble gale
#

have you logged into Streamlabs Desktop before KevThink may be good if you have (and it's still on your computer to log out). also, when you logged back in you logged in with twitch and not sl id?

sour cedar
#

No, but thank you for checking.

frail sedge
humble gale
frail sedge
#

alright take it easy 🙂

desert briar
#

Hello.

I'm on Twitch, my channel name is disco_egzamin, and I use Streamlabs. I'm from Poland. I'm having trouble with my live stream because I'm experiencing terrible lag. I'd appreciate some help. I'm currently using my brother's used computer. please help.

long patio
#

Random odd question, every time I press Go Live now the right hand of my screen moves across to open like a menu or something, its only recently started doing this, any way I can turn it off ? not even sure what it is, if i click the > it goes back to normal. Thanks in advance

desert briar
#

This is an urgent matter and I am asking for help.

gritty isle
desert briar
#

@gritty isleThank you very much.

gritty isle
abstract plazaBOT
tawdry robin
# frail sedge two days in a row issues, unsubbed

When that happens normally you need to log out of both twitch and YouTube in Streamlabs and then log back in. If that doesn’t work then go into your YouTube studio setting, click on go live in the top right corner and you should be able to access setting from
There, make sure it’s set to normal using the primary YouTube ingest server

tawdry robin
# desert briar This is an urgent matter and I am asking for help.

Sounds like a way to just self promo but… first off make sure your encoder isn’t being overloaded and you are using enough nitrate to sustain what you are currently trying to stream at. Twitch has a max but rate of 6000 but you can push it to 8000 with varying results

tawdry robin
tawdry robin
long patio
gritty isle
long patio
#

i dont use it as use SL chatbot, i never used to appear when i went live, its not the biggest issue just click > and it goes away just weird its never done it before and wondered if It could be disabled ?

gritty isle
#

Have you changed your Twitch name or changed your password on Twitch?

long patio
#

nope, same name for over 8 years

gritty isle
# long patio nope, same name for over 8 years

Then I would, in Streamlabs Desktop, log out, wait a minute or two, quit Streamlabs Desktop, wait a minute or two, launch Streamlabs Desktop as administrator, log in by clicking the Twitch button, and then see if the embedded chat dock appears.

long patio
#

ok, dont really need chat dock, but will give that a try, i read my chat from chatbot not slobs, thank you very much for you help though

gritty isle
tawdry robin
#

Okay yeah that should be the chat like he said, but seems you got it figured out lol

deep mortar
#

Hi! New to here, looking for help with Twitch vod track + multi stream. The twitch vod track only appears when I’m streaming to Twitch only, when I go live on all platforms the twitch vod track only disappears and the music stays on the vod. Anything I’m doing wrong?

gritty isle
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

clear crater
#

I’m trying to live stream to youtube from IOS, the app shows stream is running but it doesn’t appear on YouTube. Just the schedule stream post and nothing else.

IMG_4124.png
gritty isle
#

And make sure you update Streamlabs Mobile to V 4.2.3.

flat sierra
#

@gritty isle or @oak cloud One question!
If somebody makes a donate. Is there any option to get an email about it?

#

maybe there I can find their email address

#

or I need to upgrade to Ultra to see their email maybe? idk

molten torrent
#

when i try to launch the streamlabs app it stuck like this
and not working at all

RDT_20251031_2219164081316544943411414.jpg
gritty isle
gritty isle
flat sierra
thick sparrow
#

When I try to add a collectible to my scene it says "sorry, no matching options" is this a known bug or am I doing something wrong?

gritty isle
#

That's why you don't want to do it that way. 😉

gritty isle
molten torrent
thick sparrow
gritty isle
# thick sparrow yes

And did you do this from the Streamlabs web site or from within Streamlabs Desktop?

gritty isle
thick sparrow
clear crater
gritty isle
flat sierra
gritty isle
thick sparrow
gritty isle
gritty isle
vivid spruce
gritty isle
vivid spruce
#

Has a patch been released to fix the youtube streaming issue yet? As an older dad I pay for ultra do I dont have to deal with this technical stuff. I may as well go to OBS if I need to do technical rejiggs to get the thing working

image-18.png
thick sparrow
gritty isle
vivid spruce
gritty isle
vivid spruce
gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@vivid spruce, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

muted spade
#

Hi all. Having an issue where I press anything to do with Video Capture, it loads the window to have me select the source, but it just sits there circling, never coming up.

I am on W11, most updated version, most updated SL Desktop, I only have my Logitech camera hooked up, my gpu drivers are all updated.

I can help with any other questions, but this is getting bothersome.

I just tried to upload a diag report, and it is giving me an generic error.

vivid spruce
#

This is ridiculous. Not your fault @gritty isle at all. But if theres a new limit on youtube thumbnail stats then streamlabs need to patch that in to give me an error message when trying to upload a thumbnail, like it does if its over 2mbs.

Streamlabs ticket open for 9 hours unanswered, the discord was closed and lockedm for technical help during the EU hours

I pay for ultra and use stream labs as it was advertised as a hassle free, low tech knowledge way to stream. I may as well cancel and use OBS if I need to stay up to date, savy, and rejigg my own tech end of stuff.

Making sure the tech end is working is literally the only thing I pay streamlabs for

gritty isle
gritty isle
# muted spade Hi all. Having an issue where I press anything to do with Video Capture, it load...

Reboot your PC.
Launch Streamlabs Desktop.
Delete that video capture source from each scenes where it’s used and quit Streamlabs Desktop.
Go to Windows Device Manager, locate the Camera device, right click on it, and choose Uninstall device.
Unplug the camera from your system and reboot the PC.
Once the PC is back up, plug in the camera and let Windows detect it and set it up.
Launch Streamlabs Desktop as administrator and then add the Video Capture Device source back.

If you still have issues, try these steps again but move the camera to a different USB port. Don’t use a USB Hub.

muted spade
gritty isle
muted spade
gritty isle
muted spade
#

nvm found it

muted spade
gritty isle
gritty isle
gritty isle
# muted spade Still the same thing in the new scene collection

Follow these steps exactly, don't skip or perform them out of order. If you are unsure about a step, ask first and don't guess what I meant.

First, go through all your settings and screen shot them or make notes. Clearing the cache will reset all the settings so you'll need to apply them before you go live. TIP: You can drag the settings screen vertically to make all the settings appear in one screen shot.

Once all you have all your settings recorded:

  1. Quit Streamlab Desktop.
  2. Copy this string: %appdata%
  3. Press the Windows Key on your keyboard, Press CTRL + V then Press Enter.
  4. This will put you into your roaming folder, scroll down until you see " slobs-client ".
  5. Rename it to " _slobs-client ".
  6. Launch Streamlabs Desktop as Administrator when launching.

NOTE: At this point Streamlabs Desktop should download your scenes and sources from the cloud and recreate your slobs-client folder. Be patient and just let it sit for a few minutes.

  1. Try adding the Video Capture Source in the new scene collection.
  2. If that's good, try removing the Video Capture source in the new scene collection and add it back to the previous scene collection.

After all that, let me know how it goes.

muted spade
#

When I go to rename the folder, I am getting that the slobs-client folder is open in another location. I had to task manager it out before when I tried to load the source. I'm looking in task manager, and there is nothing else open for slobs

gritty isle
muted spade
gritty isle
muted spade
gritty isle
muted spade
gritty isle
muted spade
gritty isle
# muted spade Yes.

Then once the systems processes the form, you should get an email at that address. Sometimes it take a bit. Be sure to check your Junk/Spam folder.

abstract plazaBOT
vital mica
#

How do I fix the audio issues with Xbox using streamlabs?

sleek flicker
#

Hi, I'm trying to hook up my Wii U to my obs/streamlabs
Nothing I'm doing is working and it keeps giving me a black screen

unreal shore
#

||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​|| _ _ _ _ _ _ https://i.imgur.com/mxeUVah.png
https://i.imgur.com/NmM11IS.png
https://i.imgur.com/ncKFtUh.png
https://i.imgur.com/wT47t79.png

oak prawn
#

I'm wanting to stream my gameplay to tick tock but I don't want the sides of the game to be cut off or the game to look distorted is there a way to do this

gusty umbra
rotund sluice
#

Hello, I have an issue that is annoying me too much I'm trying to use an alert on kick it's .mp4 but it keeps repeating and echoing I dont know why.

#

I made sure that the duration doesn't exceed what the video is actually is but it keep looping and the sound is very high even though I've set it to be lower on streamlabs.

grim pecan
#

another question can you put tiktok goals in streamlabs

lofty hound
#

Ok so I set up sub and member widgets in Streamlabs and place the URL in the OBS under browser source. I stream and it works fine. Next day the browser sources are still showing as present but on the stream there is nothing. Sub and member goal are no longer showing and in streamlabs the layout that I had is back to some default crap. Any idea wth I'm doing wrong? I spend more time trying to troubleshoot stuff that worked the day before but no longer works now than I do streaming

worn jolt
#

Need help when I Open streamlabs it will stay in a Start Loop i deleted it and installed it new

IMG_1239.jpg
worn jolt
abstract plazaBOT
gritty isle
bitter pike
#

hello, im having issues trying to stream with streamlabs console, i click stream and it shows on twitch but not on tiktok

gritty isle
# bitter pike hello, im having issues trying to stream with streamlabs console, i click stream...

Have you applied for and been granted Live with Streamlabs?

Live with Studio is a completely separate permission and doesn’t automatically grant any other permission.

If you are wanting to stream to TikTok from Streamlabs Console, you need to apply for access.

You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs
Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

vestal haven
#

Hi ! For un upcomming charity event (this weekend), we have setup overlays with streamlabs widgets
But I want to customize the eventlist one, to remove the "Streamlabs charity" part of thoses messages, as this will be only a evenetlist for thoses events

#

I'm talking about this widget. into the custom html, this is referenced as {from}, but I can't see any mean to customise this

Capture_decran_2025-11-01_130426.png
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

shy burrow
#

I am trying to add a hot key to a video file but when I go to Hotkeys and select the file under Sources it tells me "This scene has not been converted for Dual Output. Please make the scene active to add vertical sources." I have enabled Dual output already. I am on a mac.

vital mica
#

My issue has been fixed. However, there is a small bug so if you start stream when not in a game or exit to home screen it breaks the audio. You have to be in the game before starting the stream for it to work properly. Hope this gets fixed.

-Streamlabs Console

abstract plazaBOT
wind spade
#

My Cloudbot is not working I am getting this Streamlabs is banned in this channel. You must unban this user before granting mod status. How do i Unbanned ? please can someone point me in right direction

gritty isle
# wind spade My Cloudbot is not working I am getting this Streamlabs is banned in this channe...

Make sure you toggle Cloudbot off for that platform first. You can do that here: https://streamlabs.com/dashboard#/cloudbot/mod-tools

Depends on the platform. If Twitch or Trovo, or Kick, you can type /unban streamlabs in chat.

For YouTube, you have to into your YouTube Studio, click Settings, then click Community Moderation, then click User Management, scroll down to Hidden Users and click the X on Streamlabs. See the image.

Note after that, you should then toggle Cloudbot on. Again, here: https://streamlabs.com/dashboard#/cloudbot/mod-tools

Then give it about 10 minutes to join your channel before trying commands.

image.png
#

And I'm about to head out for the evening and will be unavailable until much later tonight so please don't @ me. Thanks!

wind spade
waxen lotus
#

Does someone know if there is a way to change emotes quality on streamlabs chat widget? I see them so blurry 🙁

gritty isle
gritty isle
lyric cradle
#

Do you have a timeline to when the overlays with the game event reactions are going to be available on Mac?

boreal sluice
#

Hey i need support

#

I downloaded streamlabs set up everything and now i have this

ornate parcel
#

hi there im unable to stream to kick even tho i have reconnected my kick account to streamlabs console many times already duel output is enabled but it doesnt show me streaming on kick

boreal sluice
#

@wispy latch

gusty umbra
# boreal sluice <@986719246065234021>

Please don’t tag things that aren’t actively helping you. That’s a bot and won’t respond. Being a gold member, head over to VIP support and post your question.

abstract plazaBOT
frail ivy
#

im Having an issue where when recording or streaming im getting no audio. ive gone thought all my settings and ive been going though forums for over an hour trying everything i can with no luck

zenith vale
#

Who can help me on streamlabs console every time I try to go live nothing happenes it just disappears

gusty umbra
lean gate
#

How do I get the media to play. I get this error message but theres no clear cache option in the settings

image.png
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle
#

Also consider checking the box for Refresh browser source when scene becomes active option.

lean gate
gritty isle
lean gate
#

nvm its on OBS too i just had to scroll

#

fixed it, thanks

gritty isle
velvet flare
#

hi im rob, could use some help please..... so i can stream to ticktok, with every platform but custom ingestion to rumble. connect to rumble just turns on and of super fast. but i can stream to rumble with every other platform.

gritty isle
clear crater
#

On Streamlabs Mobile, why does the stream get automatically turned off with an error saying invalid session?

#

Even though I have disconnect protection turned on?

gritty isle
velvet flare
clear crater
velvet flare
#

but if i add ticktok rumble does not stay connected

gritty isle
velvet flare
#

all good were hapoy for help

gritty isle
velvet flare
#

i did i canceled it cause this would not work

clear crater
gritty isle
velvet flare
clear crater
gritty isle
velvet flare
gritty isle
clear crater
velvet flare
gritty isle
clear crater
#

Okay

clear crater
gritty isle
velvet flare
gritty isle
clear crater
#

Okay thank you!

gritty isle
wispy latchBOT
#

@livid summit
🚫 Advertising and self-promotion are not permitted in any of our channels or in direct messages with server members. For more information on our server guidelines, please refer to #rules. Thank you!

gritty isle
#

Thanks Hislop!

agile owl
#

Yw

velvet flare
gritty isle
abstract plazaBOT
modest hedge
#

hi can some one help me set up my ai for stream labs

paper fractal
#

"Hi, I've uninstalled the app three times and it still does this, I don't know why.

Capture_decran_2025-11-02_232343.png
#

I paid for a subscription for the app to not work...

azure scarab
#

Every time I press record or go live it says your mic is on but has no signal

dim estuary
#

hi my event list is not updating

undone carbon
#

What happened to the multiple servers on Streamlabs? I tried to get my preferred server and I can't find it anymore. What happened?

pastel oasis
#

Would sl obsession have a issue if your pc isn't updated to windows 11?

gritty isle
gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@paper fractal, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

#

{1} ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

  1. Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
  2. Follow this guide to disconnect the specific streaming service from Streamlabs
  3. Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected
abstract plazaBOT
muted pine
#

can streamlabs ever turn on by itself without clicking the go live button and then all of that? my brain for some reason thinks it does even tho i dont open the app and i triple check my yt and other stuff and im not streaming. could streamlab turn on by itself or no?

gusty umbra
muted pine
undone carbon
gritty isle
undone carbon
gritty isle
undone carbon
undone carbon
muted pine
granite beacon
#

i am trying to go from cloudbot to chatbot, i feel there are more customization on chatbot, how dod i export data from cloudbot to chatbot?

gritty isle
lofty pebble
#

Hey guys, ive seen this question asked on here but I cant find an answer. Cant find one on google either. Sorry if its something stupid simple, but my mod icons were on my streamlabs desktop chat. And I could easily delete messages etc. Now it is no longer there and I cant find the option to turn it on anywhere. https://i.imgur.com/RGiE45h.png this is what the setting for it show

radiant vapor
#

hey can anyone help me out, i bought the streamlabs console version but when i go live. on my xbox and open the streamlab desktop version on my mac, i cant see my gameplay and it doesnt say im live

simple tinsel
#

Hey guys, im new in this chat and ive been trying to stream from my macbook pro with my ps5 using a capture card but im having so many lagging issue. Would someone be able to help me out? Im fairly new to streaming with a capture card so i dont even know where to start or look. Thanks guys

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gaunt crypt
#

My Streamlabs says that my KICk account is linked to another Streamlabs account. I only have one account

plucky cedar
#

hi everyone, im sorry to bother but i cant for the life of me figure this out, for some reasion any settings i try to set in the capture card resoirces just crashes my streamlabs

#

its never done this before and ive had this game capture for a while now, and ive tried uninstalling streamlabs, everythinngs updated, diffrent usb plugs, removing the sourse and adding it again ;-; helppp

young river
#

hi, During my TikTok livestream using Streamlabs, the Super Fan sticker button does not appear for viewers. Everything else in the stream works normally, but the Super Fan feature is missing.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

clear crater
#

I do streams from my mobile, how can I control the stream from desktop when streaming?

abstract plazaBOT
keen gorge
#

hello, I have audio and stream interuptions on macos

abstract plazaBOT
river pebble
#

Greetings everyone ♥,

on my new windows 11 system I noticed a sound problem on Streamlabs OBS. whenever I am inside the program, my bluetooth headsets starts to make a lot of crackling sounds. but only when SLOBS is open. any ideas? ♥

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

toxic raft
#

Hi can anyone help me with streamlabs console

dusky jungle
#

Hello I need some assistance

abstract plazaBOT
fossil sand
#

hey anyone else having it when you open Stream Labs Desktop (SLD) that it full locks the Desktop? i am experiencing when i open SLD that it fully pixalates my monators i cant interact with it and then it will green screen after a minuet and after that it will full white screan both my monators. i have uninstalled and reinstalled SLD and have updated my AMD Drivers. i have power cycled and tryed everything i know to make it work. please any help would be appreachiated.

gritty isle
fossil sand
#

thank you i will

gritty isle
raven yarrow
#

Is there anyone answering questions today?

hallow nexus
#

i really hope this is getting to where it needs to go. i have StreamLabs Ultra and I am new to streaming. Can someone get me in touch with some personal tech support because Im a hair out of my depth and Im attempting to meet some of the schedule requirements of my brand new channel. Any help would be appreciated ! Thank you for your time!

gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@hallow nexus, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

hallow nexus
#

Thank you sir

gritty isle
dreamy quail
#

hello! i normally never have an issue with dropped frames when streaming, but recently i've started recording WHILE i stream so that i can easily edit my stream for a youtube video later, and because now i'm doing both at the same time i've been dropping frames in my stream

#

does anyone have any tips as to how to adjust my settings so my frames don't drop when i'm recording while streaming?

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

tidal tinsel
#

anyone know how to set it up to stream clash royale? my stream comes out mad choppy even tho my internet gb is 2gb upload n download

tidal tinsel
#

yeah ima need a refund

image.png
#

this is all i get everytime $150 for this?

#

***$189.00 for 12 month

#

i paid 189 n cant even access premuim support cause i dont want to go for 2027?

gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@tidal tinsel, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

worn jolt
#

The Support dont answer me since 6 days

gritty isle
dim estuary
#

@gritty isle hey man event list not working anymore

wispy latchBOT
#

@dim estuary ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

  1. Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
  2. Follow this guide to disconnect the specific streaming service from Streamlabs
  3. Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected
dim estuary
#

same thing

#

event list not updating

gritty isle
# dim estuary event list not updating

Not updating how? This process will not go back and capture events that were missed. Events are sent only once over the API. An unfollow/refollow will not trigger a follow alert.

dim estuary
#

right now someone followed me on the event list its not updating

gritty isle
dim estuary
#

yes

#

here example

image.png
gritty isle
dim estuary
#

wthis is my live right now but already did trouble shoot

gritty isle
dim estuary
#

this is kick im using right niow would that be tghe same?

gritty isle
gritty isle
# dim estuary

If you click on Streamlabs, does it tell you when it was connected?

dim estuary
#

nope it doesnt do anything

abstract plazaBOT
gritty isle
dim estuary
#

here

gritty isle
#

A staff member followed you on Kick and saw the alert.

dim estuary
#

see not updating

gritty isle
dim estuary
gritty isle
#

What is this notification you have?

image.png
gritty isle
# dim estuary here

You had Custom Code enabled on your Event List and that was preventing it from updating. The staff disabled that optiobn and your Event List should now update.

dim estuary
#

what code was that?i did not touch anything

gritty isle
dim estuary
#

i see did not know how that happen but i can see its updating now

tawdry crypt
#

I'm trying to go live on stream for my tiktok live and i'm getting this message even though i've been approved

Screenshot_242.png
#

i've tried it over and over but it's the same message popping up

gritty isle
tawdry crypt
#

but the message kept popping up when i try streaming

gritty isle
tawdry crypt
gritty isle
tawdry crypt
#

it happens when i click on the live button

#

i just wanna know why this is happening

gritty isle
tawdry crypt
#

it says i have it approved but my streamlabs isn't letting me go live, i've shown the screenshots

tribal tapir
#

Please can some one help me get this set up, I've been trying for two years and I still don't understand what I'm doing wrong

tawdry crypt
#

ok now it work

gritty isle
gritty isle
tribal tapir
#

I am having trouble getting my capture card to show my Playstation on my stream.

#

I have the capture card HDMI plugged into my PS5 (input), HDMI plugged into my Monitor (output), and USB-C plugged into my laptop. I have the source correctly selected on streamlabs

#

Yet it does not show my PS5 screen behind my webcam screen

uncut rapids
#

I haven’t used StreamLabs for awhile, and the reason was for whatever reason when multi-streaming to twitch and YouTube vertical at the same time, sometimes the YouTube vertical would crash and there was no way to restart it without ending my twitch stream.

Has anyone else had this issue, and has this been resolved, I’d love to re-use streamlabs again.

tribal tapir
#

on Streamlabs, I mean

west flower
#

my stream freezing when i go live on battlefied 6

tawdry crypt
#

is there a way to show my streamlabs log? because i'm having a bit of performance issues with it. Basically when i was looking at my stream, it was skipping a bit and it looked a bit slow even though when i'm in game it's perfectly fine

maiden siren
#

So I get this when I try to stream: Current settings

  1. Duel output
  2. I stream to youtube (Portrait) and to KICK (Landscape)
  3. When I switch off KICK my stream withs with YT (same settings) and X (Landscape)
  4. I tried to look it up but today is the first time I recieved this message
  5. I tried to log in and log out and restart PC and Streamlabs, Idk what else to do as this is a issue with KICK and Might be streamlabs side
Desktop_Screenshot_2025.11.04_-_18.41.56.90.png
tawdry crypt
maiden siren
maiden siren
abstract plazaBOT
night spear
#

Hi I am having an issue with my stream deck connecting to streamlabs on macos

gritty isle
open brook
#

roblox isnt showing up on game capture whether i put it on specific window or fullscreen anything it just doesnt show up unless its display capture any1 know how to fix?

agile owl
#

display captures the only way with Roblox

#

because of their anti-cheat it doesn't play nice with game capture

open brook
#

ahhh, ok thanks

vocal raven
#

Does anyone know why this do not start transmission?
Its just stuck there n

image.png
gritty isle
tawdry crypt
#

I'm in need of some serious help

#

my frames keep skipping and i'm trying everything to have my stream run well but i don't know what to do

#

I've tried lowering my stuff but even that doesn't do anything

#

is there someone here that can actually help with my issue with streamlabs?

#

i just wanna stream without it skipping frames

abstract plazaBOT
flint wedge
#

a string of code

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

stray tide
#

Hi guys, I want to remove the vip badge from appearing on viewers in the chat box widget. Is that possible?

jolly island
#

Havent been here, but switched to capture card a month ago, set up the whole streamlabs overlays, and now i found a thing i can not find on google or youtube... on to the question at hand...

Lets say i want to save replay 1...

But because it is busy i have no time to show it yet...

Something else happens and i want to save replay 2...

Its still to busy, so still cant show it...

So another thing happens, and i want to save replay 3...

And after that, things cool down, and i am able to show the replays...

Can i save multiple instant replays, to show them separately(even different scenes would be ok, if i give the play replay different hotkeys)

But the main question, can you save multiple instant replays, in different slots?

Edit: extra info, it is a simracing commentary/broadcast, so just like the F1 it would be awesome to have multiple replays you can show when the hectic start of a race is over...

old spindle
#

Waited, got my access back only for a day to stream dual output to twitch and TikTok, got it revoked once again yesterday for, once again, no reason since I have no restrictions or violations on my TikTok account. Followed yalls thread guide exactly of this https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

kept getting automated messages with no help pertaining to my exact issue. They never even gave me an actual person to talk to no matter how hard I tried sending the emails. I’m frustrated and now it says I need to reapply again in 6 days. And I’ve already gone through this exact cycle already. I’m tempted to get streamlabs ultra subscription just for the support, but I won’t get it if I’m just gonna get the same response I just want some actual assistance please. Also I know it states to be able to stream to multiple platforms too but how if one of the platforms (dual output to TikTok) keeps getting revoked I just don’t see how that’s guaranteed if I buy it.

maiden siren
#

Streamlabs staff, your streamlabs wont connect to KICK servers, I tried to log out and reconnect my account and everything but this something either on yourside or with your software, Anyone has a idea please lmk what else I can do! please and thank you!

gritty isle
undone raptor
#

Hi, I made a support request last week but I have received no answer yet, its for streamlabs console, I purchased studio pro version and I can't use it

maiden siren
gritty isle
maiden siren
gritty isle
maiden siren
gritty isle
# maiden siren

Turn off Dual Output. Try and go live to each of the two platforms separately.

maiden siren
gritty isle
old spindle
gritty isle
maiden siren
gritty isle
# maiden siren same code

Weird. Let's refresh the connection between Kick and Streamlabs. Please follow the Disconnect Service Guide below, but, before logging back in with your Kick, on Kick, reset your stream key.

wispy latchBOT
#

@maiden siren ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

  1. Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
  2. Follow this guide to disconnect the specific streaming service from Streamlabs
  3. Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected
tawdry crypt
gritty isle
# tawdry crypt i still need help

Skipped frames occur when the encoder is overloaded, often with high CPU usage.

Check for high CPU usage. If you’re using software x264 encoding, consider using a faster preset or start using hardware encoding (NVENC/AMD) and this will be less taxing on your CPU to encode the stream.

If you're already using a hardware encoder, then you should set your monitor's refresh rate, FPS in Streamlabs Desktop, and FPS in the game to 60. Uncapped FPS in games is often the cause of skipped frames.

blazing juniper
fringe fern
#

is anyone else just disconnecting constantly mid stream? its not an internet issue and im streaming to twitch and tiktok

#

i have the diagnostics code

gritty isle
wispy latchBOT
#

@fringe fern 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
fringe fern
#

its dropping on tiktok too

gritty isle
fringe fern
gritty isle
fringe fern
gritty isle
# fringe fern

Interesting. I'd go ahead and hop over to #vip-support and see if they can assist with that. Have that diagnostic code ready; the staff there can access it.

abstract plazaBOT
sonic sable
#

Ok so my twitch account is indefiniteley suspended but I need to transfer my scenes to my kick account how do i pull over everything I have setup.
Note please don't query the ban - i've gone through alot more than any human should have to the ban will be eventually lifted but until then I need to set myself up with a different platform.

gritty isle
sonic sable
gritty isle
sonic sable
gritty isle
loud mountain
#

Any estimate on how long till the streamboss works with Kicks? (I mean like is damaged by Kicks, they don't seem to be counting yet and i don't even see an option to toggle how much damage per kicks is done?)

tawdry crypt
maiden siren
tawdry crypt
#

my only options are the two Quicksync, Software z264 and two others but that’s it

gritty isle
tawdry crypt
gritty isle
open brook
#

is there a way to make my stream have no delay? or maybe just as least as possible

gritty isle
open brook
#

so the latency options are as low as i can get it?

gritty isle
open brook
#

k thanks

gritty isle
tawdry crypt
gritty isle
tawdry crypt
#

because i tried playing Fall Guys and lowered my fps but it still didn't change

#

plus i'm looking at my CPU and it's mostly changing numbers, mostly dropping down

gritty isle
tawdry crypt
gritty isle
tawdry crypt
gritty isle
tawdry crypt
gritty isle
tawdry crypt
#

still the same issue

Screenshot_247.png
#

still telling me to lower my encoder :/

gritty isle
tawdry crypt
#

it works now, just hope it'll work if i ever use discord when i'm in a VC with someone

#

and when using my pngtuber model

gritty isle
jolly island
#

With replay buffer on, can i save multiple instant replays in different slots?

Or is it always just one instant replay save?

gritty isle
jolly island
gritty isle
jolly island
gritty isle
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

fleet pendant
#

Since i changed m'y twitch password my last recent event dont show on recent event list. Only BITS and FOLLOW displayed but any SUB and RESUB dont display. Only trouble with streamlabs. On twitch it works. Someone has an idea. I changed my twitch password 10 days ago

gritty isle
fleet pendant
#

I already tested this but the event on this week dont appear

gritty isle
# fleet pendant I already tested this but the event on this week dont appear

Events that were missed won't be picked up, sorry. They are sent only once over the API. When you change your password on Twitch, you should always immediately log out and log back in on the Streamlabs web site, Streamlabs Desktop, and if you use them, Streamlabs Mobile, Streamlabs Console, and Streamlabels.

fleet pendant
#

Ah ok thx for this information. O didn't understand why sub and RESUB only be affect by this

gritty isle
abstract plazaBOT
marble wind
#

@blazing juniper this is normal at such low bit rates, especially if you choose x264, hardware encoders usually prefer to blur the image to reduce visible blocking artifacts; try streaming at a lower resolution and/or frame rate

maiden siren
#

bruh this is becoming a headache, the stream says connected but kick isnt live now

#

I did everything yall sayd @gritty isle however the its like my client through streamlabs isnt connecting to kick servers

#

does anyone else have this issue atm with kick?

short ibex
#

Can someone help me I’m trying to make donation link but I filled everything out and can’t find it I’m on mobile

small mountain
#

HELP PLS!!! this issue is very well known, my alerts from alert box does not show up when i stream with obs+streamlabs on yt only when i test

#

ive tried to fix it for 3 hours and nothing works no matter what i try

#

please reply

maiden siren
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

fossil night
#

hey all, opened a ticket about a few months ago, which you closed, the problem still persist.
media share doesnt autoplay songs which i add. it needs to click on the "next" button everytime.

image.png
#

tried clearing my cache and still not working.

versed flax
#

Helllo! is there a way to remove my background from my webcam without the greenscreen, and add an image? like the way you can change it on discord open cam?

wheat lily
#

Hello! I submitted a ticket days ago on the streamlabs website but haven't received even an emailed confirmation, is that normal?

gritty isle
wheat lily
#

Thanks, i'll do that

abstract plazaBOT
noble mica
#

Hey so I’m new to this and it might be a dumb question but, I set up a bunch of scenes and overlays for my stream and I wanna know if that will work if I hit start streaming from my Xbox?

gritty isle
formal valve
#

hi everyone. I'm currently streaming on Kick, so I've started using stream boss for my channel but when someone gifted the community a sub the last gifted person becames the boss not the gifter do you guys know how to fix it ?

gritty isle
formal valve
#

well I thought It's supposed to be gifter no ? 😄 thanks for help tho

gritty isle
obsidian sand
#

I’m using streamlabs console. Why won’t it stream to TikTok?

gritty isle
gritty isle
# obsidian sand I’m using streamlabs console. Why won’t it stream to TikTok?

Have you applied for and been granted Live with Streamlabs?

Live with Studio is a completely separate permission and doesn’t automatically grant any other permission.

If you are wanting to stream to TikTok from Streamlabs Console, you need to apply for access.

You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs
Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

formal valve
gritty isle
obsidian sand
gritty isle
versed flax
#

I saw a way but its for obs studio, and I cant find a plugin folder for the streamlabs obs

covert rune
#

Hello, why suddenly all my alerts changed? if i was an streamlabs ultra then my subscription ended will it change all my alerts? and does re-subscribing will change it back?

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

hallow dock
#

streamlabs super slow to load up, was told to update drivers among other things, I have updated the drivers, no difference

#

I have tried reinstalling it several times too, I might switch streaming software at this point

gritty isle
abstract plazaBOT
zinc cobalt
#

I just went to open streamlabs and literally ALL my settings are gone. I'm logged in and imported from the cloud. I have the right scene selected - its just ALL gone...

fossil needle
#

I’m not sure where to ask this, but it says this is the place to ask questions. Is there anything on Streamlabs or in Streamlabs bot, that I can turn on and it’ll count time, then pause when I end stream, and start where it left off when I hit start stream again the next day? I’m trying to automatically count time I’ve been live in a week for charity and have it on screen in stream

proper totem
#

I just went to open streamlabs and

spice knot
#

hello i am having trouble with the chat box widget. When i test it, it is blank, and adding the url to my browser source does not make chat show up on my obs

magic ice
#

hello, i just tried to go live on twitch and all i get is infinite loading when it says starting video transmission. plz help

spice knot
gritty isle
magic ice
#

ur a life saver @gritty isle

gritty isle
gritty isle
# spice knot The chat box test works but not when i apply the url to my browser source in obs...

Make sure you are using the Chatbox Widget URL (red circle ⭕ ) and not the web browser URL (red X ❌ ).

Also, try these steps:

-Remove the Browser Source you have for the Widget from every scene where you have it
-Quit OBS Studio
-Hit windows key + R
-Paste this and hit enter %appdata%\obs-studio\plugin_config\obs-browser
-Delete the cache folder
-Start up OBS Studio again
-Add the Browser Source for the Widget in only one scene and set the following circled options in the Browser Source.

https://cdn.discordapp.com/attachments/962371235789025360/1410367074827505784/image.png?ex=68db9af1&is=68da4971&hm=15cb8a5bf6c6e60be537417ba69db029e2c42bb99d510f4533fcc8237a138997

image.png
wary tundra
#

Hello,
I am experiencing a preview performance issue in Streamlabs that started recently, even though my setup worked perfectly for many months. I constantly use Dual Output (16:9 + 9:16 for TikTok). The issue appeared only a few weeks ago, despite this configuration working without any problems before.

My setup: RTX 3090, Ryzen 9 5950X, 32 GB RAM, Windows 11, 165 Hz monitor.

The problem:

When a game is focused, the Streamlabs preview becomes very choppy, even though the game itself runs smoothly.

If I ALT+TAB and the game loses focus, the preview instantly becomes smooth. When I return to the game, the stuttering returns.

Dual Output is always enabled, and it worked perfectly in the past.

The biggest issue is canvas FPS:
– at 60 FPS the preview renders at about 3–5 FPS,
– at 120–160 FPS the preview runs at around 30–40 FPS,
– about five months ago, 60 FPS produced a fully smooth 60 FPS preview.

Streamlabs logs show zero dropped or lagged frames. CPU usage is only 3–4%, and GPU is not overloaded.

This appears to be a preview rendering or GPU scheduling issue introduced by a recent Streamlabs or Windows 11 update.

My questions:
– Is this preview stuttering issue at 60 FPS with Dual Output a known problem?
– Are any fixes planned for preview performance?

Thank you for your assistance.

vocal snow
#

Lately every time I stream with streamlabs it drops frame rates. Why is this happening?! Also it's causing my game to mess up. I have updated EVERYTHING on my laptop before anybody says do that.

abstract plazaBOT
barren magnet
#

Hey, I can't unlink my tiktok account from my streamlab account since it's set as primary. I asked chat gpt and looked for solutions online but none can help me.

Any of you guys have any idea?

mild swallow
#

Hey guys, I am having an issue right now with some of my alerts, the only alert that pops up on my account is the subscriptions. Any advice?

worldly stag
#

I have been a streamer for a long time and I'm partnered on a well known streaming platform, I mainly stream Warzone, but the last couple of days Warzone has become unstreamable, I have tried everything with no luck, I have even used my other PC and the issue still persists and is the same on my wife's account as well.... Battlefield which is very labour intensive streams fine, along with Fortnite etc, but Warzone frame drops and lag. Is there a known issue with conflicts between Streamlabs and Warzone currently please? Or is it something you could research for me? I have always used Streamlabs and have been very happy with it

primal kettle
#

Hey everyone i just downloaded stream labs but forsome reason my steam is set up virtically and idk how to fix it if someone could hop into a vc to help id rly appreacitate it

worldly stag
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

tulip lake
#

Hi I need help getting audio from my switch getting captured on streamlabs

#

Video is fine but no sounds are being heard, help would be appreciated

gritty isle
#

@minor lynx 👋

minor lynx
#

I tried clicking disable dual output and it won't un check

HELP_2.PNG
#

Also when I click go live, it says I'm currently logged out. I try to login, and it won't open streamlabs desktop

gritty isle
#

Click Log In in the lower left of Settings.

minor lynx
#

I did that, and then it opened on browser. I clicked open streamlabs desktop, and now it just sits buffering on the streamlabs desktop part... I've tried it several times

gritty isle
# minor lynx I did that, and then it opened on browser. I clicked open streamlabs desktop, an...

Having issues logging in/the login button is unresponsive?
Your default browser in Windows is causing issues with logging into Streamlabs Desktop. The login popup relies on the default browser set in Windows, so you won't be able to log in if it's blocked. Follow these steps to fix it:

  1. Press the Windows key on your keyboard or go bottom left and click the Windows logo.
  2. Search for "default apps". It may be different in Windows 10 and Windows 11.
  3. Find the default apps section and close Streamlabs Desktop
  4. Change your default browser to a new browser. For example, if you're currently on Chrome, you'll want to change it to Edge or Firefox. (Screenshot for reference: https://prnt.sc/48ZdLCQCgi8D)
  5. Once you've changed this, reopen Streamlabs Desktop and see if the same issue occurs when attempting to log in.
minor lynx
#

I did this and logged in via edge once changing default to edge. I logged in but still when I open streamlabs desktop it says I'm not logged in

gritty isle
minor lynx
#

Yes

gritty isle
#

Yes to both questions?

minor lynx
#

Yes. And it's doing the exact same thing it was before

#

Maybe I should uninstall and re install streamlabs?

#

I never had this issue before signing up for streamlabs ID today

gritty isle
minor lynx
#

I tried it that way too and still the same. Every time I click open streamlabs desktop the actual desktop version sits there buffering

#

Should I uninstall and re install streamlabs at this point?

#

I've also tried cloing the desktop version before clicking open streamlabs desktop. It will open it, but it opens it logged out

#

closing*

gritty isle
# minor lynx Should I uninstall and re install streamlabs at this point?

Weird. Yes, reboot your PC first though.

Download a fresh installer and run the installer as administrator. Let it install over your existing installation - no need to uninstall first. At the end of the installer, don't let it launch Streamlabs Desktop but rather quit the installer, reboot your PC again, and then try and log in with Twitch. Make sure that only Streamlabs Desktop is running when you try and log in.

minor lynx
#

Yeah I tried re booting my PC before even joining the discord

#

Okay thanks I'll give that a go

#

I was finally able to at least sign in

gritty isle
#

Does Dual Output now successfully disable?

minor lynx
#

It actually finally let me unclick as well! Ty so much for your help. Saved me so much frustration

gritty isle
abstract plazaBOT
gritty isle
#

@blazing cloud Dropped Frames are a network issue between you and the platform ingest.

What platform, Twitch, YouTube, Facebook, Trovo, Kick, X, or TikTok?

blazing cloud
#

Thanks for redirecting. Sorry about posting in general. It is Twitch.

torn berry
#

So I just paid for the Streamlabs console thing online I have both my twitch and TikTok linked yet it says I’m offline when I go online and won’t go online on TikTok.

gritty isle
wispy latchBOT
#

@blazing cloud 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
gritty isle
torn berry
#

I have it connected right now but I’m not sure if I need to disconnect or what’s going on lol

gritty isle
# torn berry Do I need the Streamlabs id connected?

You can create and have a Streamlabs ID, but for Streamlabs Console subscription, you need to sign in with Twitch and not with the Streamlabs ID. If you log in with your Streamlabs ID in Streamlabs Console, it may not see your subscription.

blazing cloud
torn berry
#

I see the issue I don’t have ultra.

gritty isle
gritty isle
torn berry
blazing cloud
gritty isle
gritty isle
# blazing cloud

Okay, thanks. Yes, definitely reach out to your ISP on that. If you have date and times when you saw dropped frames, that might help them as well.

torn berry
blazing cloud
gritty isle
gritty isle
torn berry
#

Alright I got it set to Streamlabs as destination, how do I get it to go live on TikTok now

gritty isle
# torn berry Alright I got it set to Streamlabs as destination, how do I get it to go live on...

Have you applied for and been granted Live with Streamlabs?

Live with Studio is a completely separate permission and doesn’t automatically grant any other permission.

If you are wanting to stream to TikTok from Streamlabs Console, you need to apply for access.

You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs
Streamlabs Announces Integration With TikTok

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

torn berry
gritty isle
torn berry
#

That’s fair, so once it’s approved do I just go live and it automatically start the TikTok live as well or is there something I need to do?

gritty isle
torn berry
#

I do! So it’ll automatically start that’s pretty cool, I appreciate the help and I apologize if I was a pain, I hope you have an amazing day!

gritty isle
rugged bear
#

Hey guys. Tried streaming but the chat box used to send comments in YouTube Live is missing

#

I can't send anything to my chat

abstract plazaBOT
rugged bear
#

I can see YT chat replies but I cant make my own

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

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gritty isle
# rugged bear I can see YT chat replies but I cant make my own

The API with YouTube doesn't allow the streamer to type in the embedded chat dock. Yeah, I know, that's not good. Open your live stream ina web browser and chat from there. Please be sure to mute that web page so as to avoid any audio issues with echoes.

rugged bear
gritty isle
rugged bear
#

Why is that?

gritty isle
abstract plazaBOT
shell swallow
#

hello, could someone help me fixing my screen capture? so i want to stream CS2 in 1:1 but i have blackbars on stream, im idiot pls someone help

wary tundra