#technical-support

1 messages · Page 169 of 1

gritty isle
#

If you're on a Windows PC, the global Desktop Audio (Settings > Audio) will pickup Apple Music. I just tried testing and was not able capture the audio out of Apple Music with the Application Audio Capture source.

If you're on a Mac, you might need Blackhole.

wispy latchBOT
quick burrow
gritty isle
quick burrow
gritty isle
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

quick burrow
#

anyone know why my mini feed dont update anymore since 2 years xd

wispy latchBOT
#

@quick burrow ⛓️‍💥 Disconnecting Your Streaming Service
If you need to disconnect your streaming service (like Twitch, YouTube, or others) from your Streamlabs account, please follow these clear steps:

  1. Log out of Streamlabs.com (you can use this link to force a logout and any Streamlabs software such as Streamlabs Desktop (you can do so from the bottom left 👤)
  2. Follow this guide to disconnect the specific streaming service from Streamlabs
  3. Once you're done, please log back Streamlabs Desktop or streamlabs.com with the account disconnected
old spindle
#

Went through the standard heartache of contacting TikTok as to why my live access was revoked if I had no restrictions or violations, even they saw I didn’t have any of that and mentioned it. My access review has been stuck on “wait one business day” since Monday. And all I got was also constant automated emails back before with no dire fix to help my issue at all.

gritty isle
old spindle
gritty isle
abstract plazaBOT
random heron
#

can somone help im using obs with chat box and it doesn’t come up when I stream

gritty isle
# random heron can somone help im using obs with chat box and it doesn’t come up when I stream

Chatbox Widget page: https://streamlabs.com/dashboard#/widgets/chat-box

  1. Make sure that Custom HTML/CSS is disabled.
  2. Make sure that the Browser Source for the Chatbox Widget is at the top of the Source list.
  3. In the properties of the Browser Source, click the Refresh cache of current page button and check the option Refresh browser when scene becomes active.

Also note that if you are streaming to YouTube, Chatbox Widget only works if your are Live with a Public stream; Private and Unlisted streams are not supported in Chatbox.

random heron
wispy latchBOT
#

@random heron 💻 Custom Code & Streamlabs Dev API Support
While we do not provide direct support for custom HTML, CSS, or JavaScript within your alerts and widgets, or for the Streamlabs Dev API, we can point you to some helpful resources.

📖 Learning & Examples:

  • For those interested in advanced customizations, we highly recommend taking time to learn how HTML, CSS, and JavaScript work.
  • A great resource for learning web development basics is W3Schools CSS Tutorials.
  • Please Note: The provided YouTube link for video tutorials appears invalid. Please ensure you have a valid link to share for video resources.
  • Many of the Widget Themes available in the Themes Tab of Streamlabs Desktop utilize custom code. You can install these themes and browse through their code to learn by example.

🔗 Streamlabs Dev API:

random heron
#

@gritty isle it still doesnt work

gritty isle
random heron
#

it is

#

it has been

gritty isle
# random heron it is

-Remove the Browser Source you have for the Widget from every scene where you have it
-Quit OBS Studio
-Hit windows key + R
-Paste this and hit enter %appdata%\obs-studio\plugin_config\obs-browser
-Delete the cache folder
-Start up OBS Studio again
-Add the Browser Source for the Widget in only one scene and set the following circled options in the Browser Source.

https://cdn.discordapp.com/attachments/962371235789025360/1410367074827505784/image.png?ex=68db9af1&is=68da4971&hm=15cb8a5bf6c6e60be537417ba69db029e2c42bb99d510f4533fcc8237a138997

gritty isle
random heron
#

the stream lab plugin for obs

gritty isle
random heron
#

I didn’t

gritty isle
#

Yes, that's a scheduled stream.

Did you click 'Create Broadcast & Start Streaming' or 'Create Broadcast'?

random heron
#

create and start

gritty isle
#

For some reason, it scheduled a stream. I would go to your YouTube Studio and delete any Upcoming streams, and try again.

random heron
#

can I use the chat if I delete the plugin?

gritty isle
random heron
#

ok let me try

random heron
gritty isle
random heron
#

ok

gritty isle
random heron
#

the chat

gritty isle
#

And I’m out walking my dog so replies will be slow.

random heron
#

ok

icy nacelle
#

how can i get my social media to pop every now and then on my stream? do i need to use stream elements?

random heron
#

@gritty isle could u help me fix it

#

should I reset my obs or sum?

gritty isle
random heron
#

yes?

gritty isle
random heron
#

yes

gritty isle
# random heron yes

I see two chat sources here. Why two? You should only need one. Make sure you are using the Chatbox Widget URL (red circle) and not the web page URL (red X).

random heron
#

I clicked copy

gritty isle
random heron
#

ok

#

its a blank page

gritty isle
random heron
#

I pasted in top from copy

gritty isle
# random heron

Did you paste into a web browser? I asked you to add a new Browser Source in your Scene.

#

Then paste the Chatbox Widget URL in the URL box.

#

I deleted that so as not to leak what ever that was.

random heron
#

why is it delting?

#

can we do dms?

gritty isle
#

What you pasted doesn't look like the ChatBox Widget URL. It should be https://streamlabs.com/widgets/chat-box/v1/ followed by a string of numbers.

#

No, support has to be done here in this channel for moderation purposes.

random heron
#

ok

#

I copied this

gritty isle
#

That URL seems way too long to me. Maybe they are longer these days. 🤷‍♂️

random heron
#

could u like send me a scene or some with a working one?

gritty isle
#

It should be working as far as I can tell. Next time you are live, paste the ChatBox Widget URL in a web browser and then type in your YouTube chat. It should appear in the Chatbox Widget and in the web page. Make sure you are live with a Public stream that is not for kids.

random heron
#

I did

gritty isle
random heron
#

what settings do u got to see?

gritty isle
random heron
#

like the browser settings?

gritty isle
#

Only thing I can suggest is to remove all the browser sources for Streamlabs Widget from every scene they are in.

Then go here https://streamlabs.com/dashboard#/settings/api-settings, click API Tokens, then click Refresh.

Then follow these steps again

-Quit OBS Studio
-Hit windows key + R
-Paste this and hit enter %appdata%\obs-studio\plugin_config\obs-browser
-Delete the cache folder
-Start up OBS Studio again
-Add the Browser Source for the Chatbox Widget

gritty isle
#

And I do need to now go feed the dog and start my dinner.

random heron
#

ok

agile owl
#

@random heron Please don't tag those not assisting you.

random heron
#

can u help me then

agile owl
#

I'm the same as Rufus i'm just a volunteer

random heron
#

but then why can’t the employees help

gritty isle
#

Streamlabs employees staff the channel for paid subscribers of our Streamlabs Ultra service. Volunteers staff this channel.

random heron
#

so who should I ping

gritty isle
#

Do not tag anyone.

random heron
#

why

gritty isle
random heron
gritty isle
#

I've given you some steps above to reset your API token and redo the browser sources. I'd follow that and if you're still having issues, submit a ticket. I don't see why your Chatbox Widget isn't working.

#

Now I do need to go tend to my dinner.

random heron
#

I did all. tjat

molten nebula
#

Where do I see why my stream has so much delay? It's delayed almost 40 seconds

random heron
#

gng 💀

hasty violet
#

hey guys, i dont see the twitch vod track option even when having output in advanced mode

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any one has any idea what to do?

gritty isle
# hasty violet any one has any idea what to do?

In Streamlabs Desktop, log out. Wait a minute or two. Quit Streamlabs Desktop. Wait a minute or two. Launch Streamlabs Desktop as administrator, log back in by clicking the Twitch button; don’t click the Streamlabs ID button, and you should see the Twitch VOD Track option.

abstract plazaBOT
broken gazelle
#

im using streamlabs console and struggling to go live on tiktok any help

strange rock
#

how can i set up a crowdfunding page or make mony to help vet bills ?

#

really dont get it

gritty isle
gritty isle
# broken gazelle anyone able to help

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

broken gazelle
#

ty

echo forge
#

Ok

gritty shore
#

I cant go live from my xbox

#

And when I try to connect my destinations to my streamlabs console it keeps saying theyre linked to a different user

trim gust
#

I’m having an issue with major delay about 6-8 seconds any ideas or help on that will be great please and thank you

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

uneven tinsel
#

Hi - I am getting this when trying to setup multistream. I had an ultra account then resubscribed so wonder if this is why

#

im getting - this account already linked to another streamlabs account

craggy wave
#

I am setting my overlay in scene in streamlabs mobile. But when i go live my overlay is not showing on stream. I am a IOS user.

potent sedge
#

hello, I need support.
I am using Streamlabs Desktop on PC, and when I want connect my Twitch account, even if I previously disconnect any streamlabs on my twitch account, and do a new authorization, I receive a message:
This Twitch account is already linked to another Streamlabs ID Account. Please use a different account.
I read that it could be something in the back end of streamlabs to delete any twitch account previously connected ... but I am not sure...

quick burrow
#

Anyone know why my Mini-Feed dont update since 2 years xd

lyric rune
#

Hello, yesterday I had to uninstall Streamlab and reinstall it.

Now it takes into account the last follower.

Do you think it will automatically change the name when I have one more follower?

lyric rune
#

There's someone who has followers on my channel.

But the followers label and the total count label that I display on OBBs.

And I looked on the notepad.

It doesn't take the last one into account.

If you have to uninstall and reinstall the software and the label files every time,

Isn't there a way to automatically update it?

civic wave
#

Hello, dear administrator, I will make annual payments, but are there any installment options? Could you please support me?

lyric rune
#

You need to have 25 followers for your software to take into account the last follower and the rest of the labels, that's right.

gritty isle
# lyric rune There's someone who has followers on my channel. But the followers label and th...

Your friend will need to follow these steps:

Refresh the connection between Streamlabs and Twitch.

Follow these steps in order, even if you already done any one of the steps before. Don't skip steps and don't perform them out of order. If you're unsure about any of the steps, don't assume anything, ask first before proceeding.

  1. Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.

  2. If you use Streamlabs Console, log out of the Streamlabs Console web site on every device you access it: Click your PFP and choose Log out.

  3. If you use the standalone Streamlabels application, log out of that.

  4. If you use Streamlabs Desktop or Streamlabs Mobile, log out in those applications.

  5. Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for Twitch.

  6. Navigate back to the Streamlabs web site and log in with your Twitch. This re-establishes the connection. You can verify this by going back to https://www.twitch.tv/settings/connections, scrolling down to Other Connections and examine the Streamlabs connection. ** It should say "Connected a few minutes ago" other short period of time. **

  7. IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. ** PLEASE Don't skip this step! **

  8. Log back in to all the other Streamlabs products you use.

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

grim pecan
#

hey need some help because i dont know whats wrong with my settings on streamlabs but my vods keep getting like stutters or smth while editing clips it looks like a green screen but in the vod it just skips things entirely

gusty umbra
brazen bison
#

Hey everyone! Need help connecting to multistream via Streamlabs.

I tried the OBS plugin first and had the same issue where it said I dont have it configured, but I did, both when using OBS (copy pasted RTMP and link) and when trying to stream directly from Streamlabs desktop as well, made sure all my platforms were connected. I have used Streamlabs to multistream before so not too sure what I am doing wrong, and now I have paid for it so dont want to have to use an alternative, can anyone help? 🥹

1760018332-1b53a172-4d5b-4eff-b2f3-73e6447f9995

gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@brazen bison, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

lyric rune
lyric rune
#

I thought it would be faster on discord lol

gritty isle
lyric rune
#

I'm going to submit another ticket since I understand and I told them that I installed the label file, but the last follower doesn't take it into account.

And I was advised to uninstall the entire software and reinstall it, but that didn't do much.

If they explain better, maybe they'll help me a little better than my first ticket.

Now I'm going to send a message explaining the steps I took, I'll see.

Unless you can tell me exactly which ones to do.

abstract plazaBOT
viscid parcel
#

Hi all! I have a very frustrating bug where, (only sometimes for some reason) my stream recording via Streamlabs freezes after ending the stream or ending the recording and it never stops freezing. There's a endless loading animation in the red recording button and the recording is never being generated. This ist very frustrating as I sometimes record for 3-4 hours knowin that my recording is active but there's no output at the end. Sometimes it works for no reason. I heard there was a bug with dual output? Maybe that's the problem? Looking forward for help! Thanks! 1760032388-49a26735-9c61-41f1-b315-d7da8515866d

woven pike
#

hi all, im trying to set up my mic to record form my external mic, but it sems to be picking up from my CPU still .. any advce. I have the audio set to the external mic.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

rapid lark
#

Got a question about Streamlabs Console

#

Why with Streamlabs Console can I move and change everything around Except the game Capture? (In toolbar on left)

coarse lance
#

Discord mustang4life671

rapid lark
#

Nope

agile owl
gritty isle
rapid lark
#

It just permanently stays at the bottom for me

gritty isle
rapid lark
rapid lark
gritty isle
rapid lark
gritty isle
rapid lark
#

I have an image that I actually Cut Out a spot for the game capture but the way Game Capture grab points work it doesn't fit properly so I have little gaps that need filled and when I try to add an image I want behind Everything it'll go behind everything Except for Game Capture covering it up

rapid lark
gritty isle
rapid lark
#

That's my point. My point was that Game Capture shouldn't be Locked at the Bottom if anything it should be Locked at the top of the list so that whatever you add to it gets put in the background of your Game

gritty isle
coarse lance
#

Cant add my ticktock do not even see an option anymore

formal tusk
#

Help

#

Just paid $27 for premium version to multi-stream to YouTube, Kick, and Twitch. It did not work and I was only able to stream to YouTube last night and missed out on potential growth on the other two platforms. Today I plan to stream again and I need this to go to all 3, but the stream just won't start when I have the other two selected. It only starts if I only have YouTube ticked and the other two unticked.

gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@formal tusk, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

dark marsh
#

is there someone that can help talk to me about my subscription?

gritty isle
dark marsh
gritty isle
dark marsh
#

just so were on the same page its streamlabs console

gritty isle
gritty isle
# dark marsh console!

For the Streamlabs Console subscription, make sure you are logging in by clicking the Twitch button and not the Streamlabs ID button.

dark marsh
#

under that its showing my twitch

#

disconnect my streamlabs id?

gritty isle
# dark marsh my email is showing under the strweam labs ID

I understand that your Streamlabs ID is linked to your Streamlabs account which includes your Twitch. Log in the Streamlabs Console website by clicking the Twitch button, however. If you log in by clicking the Streamlabs ID button, as you can see, the system will not see your subscription.

gritty isle
gritty isle
dark marsh
#

Im also getting an email when i try to go live saying i dont have a subscription. I bought a subscription to try it out but canceled the auto renew right after i did and now i cant use it

#

my payment info is still there from when i bought it

dark marsh
gritty isle
abstract plazaBOT
quick burrow
#

anyone know why my mini-feed dont work anymore since 2 years? And know how to fix.

Pls ping me

gritty isle
# quick burrow anyone know why my mini-feed dont work anymore since 2 years? And know how to fi...

Refresh the connection between Streamlabs and Twitch.

Follow these steps in order, even if you already done any one of the steps before. Don't skip steps and don't perform them out of order. If you're unsure about any of the steps, don't assume anything, ask first before proceeding.

  1. Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.

  2. If you use Streamlabs Console, log out of the Streamlabs Console web site on every device you access it: Click your PFP and choose Log out.

  3. If you use the standalone Streamlabels application, log out of that.

  4. If you use Streamlabs Desktop or Streamlabs Mobile, log out in those applications.

  5. Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for Twitch.

  6. Navigate back to the Streamlabs web site and log in with your Twitch. This re-establishes the connection. You can verify this by going back to https://www.twitch.tv/settings/connections, scrolling down to Other Connections and examine the Streamlabs connection. ** It should say "Connected a few minutes ago" other short period of time. **

  7. IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. ** PLEASE Don't skip this step! **

  8. Log back in to all the other Streamlabs products you use.

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

indigo terrace
#

My streamlabels for new dono and new subs do not work, i have tried reinstalling, signing out and back in, signing out of twitch and reconnecting it, etc and nothing changes. My new follower label works just fine. And i understand without recent events it won’t show, however! It doesn’t show with the testing and i had a recent sub when i tried to figure this issue out before and it didn’t show then either.

pale otter
#

Is there an easy way to get desktop audio to play through stream on Mac OS? I downloaded Blackhole and followed the instructions from the streamlabs "capturing desktop audio in streamlabs desktop for mac" post and I am not having any luck. I've been at this for like a week now 😭

indigo terrace
#

And now my audio files dont work.. i made sure nothing is muted and its set to monitor and output. Can someone please help? I just want a bgm for starting soon..

iron narwhal
#

Hey so I got a problem, whenever Im streaming theres a black screen that keep popping up for like half a second now and then, does anyone know how to fix this? and yes ive tried running as administrator it still does the same thing

silver imp
#

i was live and then treamlabs crashed and now i'm getting this

#

logging in and out is not fixing the issue either

abstract plazaBOT
willow dagger
#

What capture card works best with stream labs?

marble wind
#

@willow dagger any and all capture cards can be used, none have any special features or issues that require streamlabs desktop
are you looking to buy a capture card but don't know what to buy?

willow dagger
#

I have one but I can't get it to work and I put it somewhere but for got where

marble wind
#

@willow dagger is it connected to your PC currently?

willow dagger
#

I've been trying to find it

marble wind
#

that's not something i can help with, ask again when you find it and connect it

willow dagger
#

This is what I have stream labs isn't picking it up as an input option

marble wind
#

@willow dagger does it play in VLC?

willow dagger
#

What's vlc?

marble wind
gusty umbra
# willow dagger

I don’t think that’s a capture card. It’s missing ports.

marble wind
#

@gusty umbra there's no shame in not knowing something, learn from others before you try to troubleshoot for someone else
(also, use a search engine, many cheap capture cards look like this, usb on one end and hdmi in on the other)

shrewd vector
#

the bot dont works in youtube i dont kown why, had updates in youtube i dont kwon if it was the reason

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

rapid hinge
#

So I got a 7 day trial for stremlabs console subscription, after the 7 days I wanted to pay monthly. However it decided to take an annually amount, is it possible for me to get my money back?

spark estuary
#

Good morning y'all. I'm a tech/media leader at my local church. We've got a modern PC with Thunderbolt ports on it that I'd like to add an external GPU to. Anyone got a good modest one they'd recommend that might work with Linux? I'm leaning towards AMD. This would be specifically to do up to 4k60 video encoding as we plan to move from 1080p60. The Mini-PC we have is a Geekom GT1-Mega running LM22.2 with kernel 6.14.xx Been a Streamlabs Ultra subscriber a couple years now and hoping there's a bunch of very tech knowledgeable gamers here. Thank you.

desert briar
#

I want to be able to have my pngtuber model (Browser Source) as an overlay on top of EVERYTHING so that I can see them while playing games, watching videos etc. Anyone have a clue how to fix that? Thank you in advance!

marble wind
#

@desert briar streamlabs should have something called "overlay" or "in-game overlay" somewhere in their settings, i never tried it; does it work?

desert briar
marble wind
#

@desert briar does it not allow choosing arbitrary sources? that's a shame
if you have a second display, you could use a fullscreen projector to view your entire canvas with overlays, or any scene; this is also possible with a HDMI dummy plug but super awkward to operate

spark estuary
desert briar
marble wind
#

@spark estuary the question here is how to overlay arbitrary sources on the desktop, and the answer is that it's possible but very difficult and very awkward to operate
the idea would be to capture the display in a new scene, add sources that need to function as overlays, then use fullscreen projector to project to that display, but also either..
a) hide the projector itself from screen capture and to make its window click-through
or b) use a HDMI dummy plug to function as "display 1" and project onto your real display as "display 2"
i know the full steps required for both, and i tried both

#

@spark estuary also, re: your question, i don't know much about thunderbolt and eGPU enclosures, the main requirement for 4k60 would be that there's enough bandwidth for everything you're trying to do - normally with obs-studio you don't have to worry about pci-e bandwidth since you're on a desktop with full 16 lanes of pci-e 4.0 or 5.0, but eGPU boxes are often 4 lanes or less, and might also be pci-e 3.0, so if you have, say, too many window capture sources, that could be a problem

#

i've not heard of any "pci-e bandwidth benchmarks", this use case is highly specific and niche, not many people want this

spark estuary
# marble wind <@1334633903952236545> also, re: your question, i don't know much about thunderb...

Thank you. I'd just like the external GPU to be for encoding the 4k60 video stream. I'd think 4 lanes worth would handle that if that is it's only task. The PC and integrated GPU are about maxed out with four 4k60 displays and encoding 1080p60. It doen't encode 1080p60 very well on the integrated graphics if I lock it down to that, so right now I'm just on x264 software encoding. Low CPU usage at that but I'd hate to try an make it do 4k anything on the cpu.

#

the PC is an Ultra9-185K if I remember right

desert briar
marble wind
#

@spark estuary this also depends on which devices do what; if you want to compose on the CPU's intergrated graphics, then send off the composed image to the AMD card's hardware encoder, the pci-e bus usage is only for sending frames between graphics cards, which is relatively insignificant and should perform well, but if you choose to use this eGPU as the main GPU for everything, I/O load will increase, and i don't know how to measure "will this be fast enough?" without buying and trying

#

if you have any stores with generous return windows, i suppose buying and trying would be your best bet; or, you can try asking on the obs-studio discord in the #tech-talk channel

spark estuary
marble wind
#

@spark estuary are you using streamlabs' re-streaming service?

#

@desert briar step 1 would be to launch obs-studio
create a new scene, add a display capture source, add your vtuber/pngtuber source (use the game capture source or install the spout2 plugin and use spout2)
after that, you're going to need autohotkey v1, i have an existing script for autohotkey v1 https://github.com/AutoHotkey/AutoHotkey/releases/tag/v1.1.37.02

#

you can read the file by opening it in any text editor, or compile to .exe with autohotkey (which is optional, autohotkey can run .ahk files directly)

spark estuary
marble wind
#

@desert briar run this script, in obs-studio go to settings>general and enable "hide obs windows from screen capture", then right-click the newly-created scene and choose "Fullscreen projector" or "Open scene projector", choose your display
after that, press win+W; if done correctly, you should be able to operate the PC as usual, but the overlay will be visible on your own screen
unfortunately, games would have to be played windowed or borderless, not fullscreen

#

also, this will add latency, so maybe force disable vsync for obs64.exe in nvidia control panel or the amd equivalent

#

@spark estuary does streamlabs' paid service offer transcoding? IIRC youtube accepts up to 4k at up to 51 Mbps, but most other services cap out at 1080p at ~6-10 Mbps, and IIRC streamlabs can only forward the stream as-is, without reencoding

spark estuary
desert briar
gritty isle
marble wind
#

@spark estuary so you're sending 1080p at around 6 Mbps to 3 destinations? you're going to have to use something else if you want to multistream at different resolutions and bit rates, such as the obs-multi-rtmp plugin for obs-studio

#

@desert briari would run taskkill /f /im obs64.exe & taskkill /f /im obs-ffmpeg-mux.exe & taskkill /f /im obs-browser.exe

marble wind
#

@desert briar this is a command you could run through cmd or powershell

#

@spark estuary for now, test your upload speed to youtube using an "unlisted" broadcast, see if you can upload at 51 Mbps without issues, as that will also require fixing if it's not working, and usually involves calling your ISP, the whole thing could span multiple days - or weeks, if you're unlucky

spark estuary
marble wind
#

@spark estuary so in total, you're going to need two encodes, one at 4k at your desired frame rate, and one at 1080p; what frame rate are you targeting?

spark estuary
marble wind
#

@spark estuary in a desktop PC, recent AMD cards (rx 6600 and newer) are capable of this much throughput, at least on the "balanced" preset (this doesn't matter too much for your youtube upload, you can reduce preset to "speed" without significant change in image quality (at higher bit rates, chances to encoder settings have less visible effects)
i still don't have a useful answer for "will the eGPU enclosure behave well", so either ask somewhere else or rely on the store's return window to try it out;
you don't have to be streaming to benchmark performance, recording with the "(use stream encoder)" encoder will also work

spark estuary
marble wind
#

@spark estuary AMD improved their hardware encoder somewhat, but NVENC is still the best available option, and also the easiest to operate (on windows)
i keep hearing that NVIDIA drivers on linux are bad, but don't know the specifics of what exactly is wrong with them, at least in context of using obs-studio, do you know something about this?

spark estuary
opal crystal
#

im in need of help my streamlabs obs is giving me error say it can not connect with my stream key. it tells me to log out then log back in but it still doent eork

marble wind
#

@opal crystal what platform are you trying to stream to?

spark estuary
opal crystal
#

twitch, i been streaming there for a month no

marble wind
#

@opal crystal have you changed your password recently? (doing so resets all stream keys and service integration tokens)

opal crystal
#

no i havent change passwords lately

gritty isle
#

Or changed the name of your Twitch channel?

marble wind
#

@desert briar how's it going?

opal crystal
#

no same twtich name only thing i did last night was download a overlay to see my chat while in game instead of having to us 2 screens to see it

marble wind
gritty isle
# opal crystal no same twtich name only thing i did last night was download a overlay to see my...

In Streamlabs Desktop, please log out, wait a minute, and then log back in.

Then go to Settings > Advanced > Network > Bind to IP.

If the drop-down menu is set to an IP address, change that setting to Default.

If the drop-down menu is set to Default, change it to the IP address of your computer, usually starts with 192.168 or 10.10.

After that, click Done to save the settings and then restart Streamlabs Desktop and see if you can go live.

opal crystal
#

yes

#

@marble wind yes it was

marble wind
#

@gritty isle does the bind to IP setting change itself, or are you advising this only to rule out accidental changes? i thought at this point the next step would be something like #technical-support message

gritty isle
marble wind
#

see, this is why logs would be useful, obs-studio logs which NIC is in use

spark estuary
#

FWIW, if you are using Cloudflare as your DNS provider, I've met intermittent issues with them and StreamLabs. Since switched us to NextDNS and it works very well.

marble wind
#

this is basically a crapshoot, but i don't have anything better without logs

gritty isle
#

Sometimes if they have it set to an IP address, and their PC happens to get assigned a different address, that messes up the Bind to IP.

desert briar
# marble wind <@456226577798135808> how's it going?

Slightly messy. I couldn't set up the character model with game capture so I made a window capture and cropped it. Now the issue is that the background for it is still not see through which means even if Win+W works I can't see what I'm pressing :/

spark estuary
gritty isle
marble wind
desert briar
opal crystal
#

@gritty isle my ip bind was set to default i changed to the 10.10 and still doesnt work should i just uninstall the transparent chat program?

gritty isle
opal crystal
#

uyea i closed it and reopen

marble wind
#

@desert briaryou should see a new source type in obs-studio; change composite mode to "premultiplied alpha" to enable alpha channel

gritty isle
wispy latchBOT
#

@opal crystal 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
gritty isle
#

Screen shot the results once the test is fully completed.

marble wind
#

84 is oddly specific, i thought anything below 100 is bad news

desert briar
marble wind
#

@desert briar does spout2 work, do you see your avatar in the preview in obs-studio?

desert briar
#

Is that what it's supposed to do...? ;-;

gritty isle
desert briar
#

Because I only see the window capture sprite of my avatar, sprout2 is a black box

marble wind
#

@desert briar yes
if the spout2 plugin is installed, you should see "spout2 capture" when you click + in the Sources dock

#

@desert briar is spout2 enabled in your vtuber software?

desert briar
#

Idk how do I check

marble wind
#

what vtuber software are you using?

desert briar
#

Streamlabs Desktop, first time using it so it's a mess

marble wind
#

vtuber software, not streaming software

desert briar
#

Discord Reactive

#

I've kind of just been clicking along to whatever my friend told me to do, I again have no experience with this stuff so sorry for questioning everything

opal crystal
#

@gritty isle

marble wind
#

@desert briar i thought you were using some of the mor epopular and mature vtuber software, like vtube studio or veadotube

desert briar
#

Yeah idk I've made basically no research, only blindly following along with my friend. Is there one you can recommend?

gritty isle
# opal crystal <@301571565840236564>

Ouch, there's definitely an issue between you and Twitch.

Not guaranteed, but you can try this:

  1. Shutdown your computer
  2. Pull the power cable from your cable modem and leave it unplugged for 5 minutes
  3. Plug the power back into the cable modem and let it fully come up
  4. Power on your computer and run the Twitch Test again.

Also not a guarantee, but make sure that Streamlabs Desktop is allowed through your Windows firewall: https://streamlabs.com/content-hub/post/how-to-open-your-windows-firewall

marble wind
#

@opal crystal do you have any firewall software besides windows defender and/or have you changed any windows defender settings? if it's no to both, try calling your ISP about this

opal crystal
#

no and its werid my desktop is going live with no problem but the laptop just started this today

spark estuary
gritty isle
#

Or are you running a VPN?

opal crystal
#

i been streaming on my laptop for weeks now but i download the chat overlay last night and now my laptop has a problem

marble wind
#

@spark estuary i presumed twitch.tv opens in a web browser, but i suppose i should have asked

opal crystal
#

i dont use a vpn

#

should i try restarting my laptop

marble wind
#

also, let's not forget that most people don't run ad blockers, so malware could have snuck in as a fake search result

spark estuary
marble wind
#

ipconfig /flushdns

opal crystal
#

i have no idea how to do alot of this stuff im new to all this

gritty isle
marble wind
#

@gritty isle are you allowed to look at logs?

#

we're 5 crapshoots in and we still haven't done step 1, "read the error message"

gritty isle
marble wind
#

in that case "try obs-studio" is a valid troubleshooting step

gritty isle
#

They want to build a log analyzer but need to figure out what to sanitize from the logs.

marble wind
#

didn't i already list the exact things that need to be sanitized?

opal crystal
#

restarting the kaptop worked

marble wind
#

take obsproject's log analyzer if you must, just filter out the extra logging that streamlabs prepends every log line with

opal crystal
#

im live again. thank you for the help

gritty isle
desert briar
marble wind
#

i don't know enough about vtuber software to answer that

graceful aspen
#

Hey all, I haven't used Streamlabs in a while, now noticing everytime I add a new game capture, it's adding an audio mixer for each and every game capture? Is there a way to prevent this?

gritty isle
graceful aspen
#

It seems the audio mixer is made as SOON as I click to add the game capture source.

lost raft
#

Hello, is it possible to import a custom font on Streamlabs for the 'Viewers Count' section? I'd like to use a font that fits into my overlay, but I don't know how to add it. Just to let you know, I’ve already installed it correctly on my Windows.

#

Also, this would be to use the Streamlabs link directly as a Browser Source in OBS Studio.

graceful aspen
gritty isle
graceful aspen
gritty isle
graceful aspen
#

I know it's not recommended to have multiple sources in a scene, but I've always ran it this way due to having a very high-end, multi-monitor setup and I haven't had issues until recently, so maybe something in a recent patch.

lost raft
gritty isle
graceful aspen
gritty isle
gritty isle
graceful aspen
gritty isle
graceful aspen
#

I haven't been back in here since 1.16 broke all the Game Capture sources, since majority of the time everything runs smooth as silk

lost raft
gritty isle
lost raft
gritty isle
lost raft
#

Oh my God, I found it because it's the one my graphic designer uses, but I don't know anything about CSS. By any chance, do you know how to do it? Otherwise, I'll look up how to do it lol.

gritty isle
#

I have no idea, I'm not a web designer.

wispy latchBOT
#

{1} 💻 Custom Code & Streamlabs Dev API Support
While we do not provide direct support for custom HTML, CSS, or JavaScript within your alerts and widgets, or for the Streamlabs Dev API, we can point you to some helpful resources.

📖 Learning & Examples:

  • For those interested in advanced customizations, we highly recommend taking time to learn how HTML, CSS, and JavaScript work.
  • A great resource for learning web development basics is W3Schools CSS Tutorials.
  • Please Note: The provided YouTube link for video tutorials appears invalid. Please ensure you have a valid link to share for video resources.
  • Many of the Widget Themes available in the Themes Tab of Streamlabs Desktop utilize custom code. You can install these themes and browse through their code to learn by example.

🔗 Streamlabs Dev API:

humble karma
#

Hi there, anyone can help with my streamlabs?
So...

I used streamlabs back then in 2021. and it's been logged in my computer til yesterday (i logged it off)
back then, i logged in via facebook. but my facebook disabled permanently because of some reason, and i dont have the access to it anymore.
Yesterday, i want to try to stream again, so i linked my twitch account to my streamlabs account, I was not aware it was logged in via facebook, then after i realized, i logged my streamlabs off. And then I proceed to create a new streamlabs ID, then when i was trying to link my twitch, its says that my twitch account already link to another streamlabs account. I tried many times to unlink through twitch. It shows that nothing is linked anymore. But everytime I try to link it my streamlabs, it always say it's already linked to other streamlabs account.

can anybody help me?

gritty isle
# humble karma Hi there, anyone can help with my streamlabs? So... I used streamlabs back then...

That means exactly what it say. You Twitch channel is already linked to a Streamlabs account. Sounds like you've created a new Streamlabs account and want to merge your Twitch channel there.

What you need to do...

  • Log out of the Streamlabs website by clicking your profile picture and choose Logout
  • Log in the Streamlabs web site by clicking the Twitch button
  • Unmerge your Twitch channel here https://streamlabs.com/dashboard#/settings/account-settings/slIDSettingsPage
  • If your Twitch channel won't unmerge, you would need to create a Streamlabs ID for that account, using a completely different email address
  • Log out of the Streamlabs web site, log in with that new Streamlabs ID
  • Unmerge your Twitch channel
  • Log out of the Streamlabs web site
  • Log in the Streamlabs web site with your new Streamlabs ID (the one you created in your post above)
  • Merge your Twitch channel
humble karma
#

ohhh it works! thank you!

gritty isle
waxen wave
#

im using OBS Studio with Altum Vertical with Streamlabs Plugin, when i start streaming and says to setup my stream details {Example: Title Description} is there a way to set the vertical screen to tiktok and the horizontal to Twitch/Youtube or is that not a feature in OBS {Streamlabs Plugin}?

unborn linden
#

Hey my TikTok stream isn’t popping up

gritty isle
# unborn linden Hey my TikTok stream isn’t popping up

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

abstract plazaBOT
quick burrow
gritty isle
quick burrow
#

here for sure ;)

gritty isle
gritty isle
quick burrow
#

np bud

gritty isle
quick burrow
gritty isle
gritty isle
quick burrow
gritty isle
quick burrow
gritty isle
quick burrow
gritty isle
gritty isle
#

Ah, I've followed you before.

#

Oooops. I can't test.

quick burrow
#

xd (but thank you)

gritty isle
#

You'll need someone who has never ever followed you before.

oak cloud
#

i gotcha rufus

quick burrow
#

hmm

oak cloud
#

i just followed

quick burrow
#

yeahhh it works

#

thx you guys ❤️

gritty isle
oak cloud
#

thank rufus only. he's the wizarddorki

gritty isle
#

You're welcome!

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gleaming dagger
#

is there still no way to add a top monthly dono and sub count (just the text, without the bar) via a browser source? I'd like to do it without having to run stream labels; it has a massive delay that doesnt work well with interactive alerts etc

hasty bone
#

can someone help me plz, im trying to fix this problem. im new to all of this, when load BF6 the game capture wont capture the game. if i force select it thro the settings is super magnifies the games image on the stream

abstract plazaBOT
bronze eagle
#

Anyone else here use the Multistream option via the OBS plugin?
I have tried everything that's suggested officially and by others online and it only streams to Twitch.tv, ignoring the other three platforms I have it linked to.
No amount of unlinking and relinking, running as an admin has helped.

quiet osprey
#

Heyyy so I’ve recorded an important event on Minecraft and it hasn’t saved to my files?? I’m a little confused because most of my recordings automatically save to my files so they’re ready to be edited by a specific date. Is there any way I can download the recording?

Whenever I click any of the options to edit the video it just gives me a loading screen and keeps resetting every time it’s about to be done.

thorn abyss
#

1760135548-044c7558-405d-406a-8951-dfc9576827df

weak brook
#

hello, my streamlabs is stuck in a blank screen, i tried reinstalling it and it didnt work. i was importing a overlay and it crashed my streamabs and i dont know how to fix it. i live off of streamlabs

worn vigil
#

So.... I've scoured the internet and watched tons of youtubes videos on what settings i'm supposed to use for an ultrawide monitor, but i still run into league of legends being squished when i stream on twitch. Maybe i'm not enough computer literate, but i've done everything I can find on the internet and still no fix. Chatgpt is no help either. Lol. SOS

abstract briar
#

I need help, I used to have the Streamlabls plugin for OBS and it worked totally fine, one day I decided to delete (I made sure to delete it from the Control Panel, Apps & Features, everything) and recently I decided to install it again and for some reason is not installing at all... how do I fix this?

tame remnant
#

I'm running a Fundraiser for a Streamlabs charity event. But none of the money that is going into the fundraiser seems to be activating the Streamlands Charity Alert that I have set up. It works when I test it but nothing is popping up on screen. The Charity Tracking bar is working just fine though..... What am I missing?

unborn linden
#

I can’t edit my vertical TikTok feed

#

And my sound is super delay and choppy!

worthy sierra
#

I cannot stream on youtube or kick. I tried restarting OBS w plugin I tried unmerging and remerging my acounts I tried restarting my PC. I don't know how to fix this.

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

civic wave
#

Hello, I bought an ultra membership and I did not have this problem before. After buying ultra, when I am broadcasting on both twitch and kick, the broadcast is disconnected and reconnected from time to time. Since I am experiencing this problem, I am canceling my membership and requesting a refund. Please help.

gritty isle
sweet ivy
#

Hello, I have a weird problem with streamlabs. I get nonstop ingame connection issues/ package loss in Battlefield 6 when I have streamlabs just open (not streaming or recording). If I close the program the problems disappear. Its only connection issues, not performance. It makes no sense...
Someone has an idea? Would love to stream, but if there are problems even with only having streamlabs open - I don't even need to try to turn on the stream.

Dont have that issue in other games so far. Internet is also good and stable.

fathom jewel
#

1760190355-4b1c2099-439d-493d-82a1-6c2350730614 id

ebon harbor
#

which app should i use to edit like videos that get exported as vods that have multiple audios`?

gritty isle
whole agate
#

Good morning, sorry for the inconvenience but I would love to have support regarding a revocation issue regarding my access to my TikTok account and now it does not give me access, I have sent two tickets and I have not had a response, I come to the Discord community to find out what the problem is since I do not understand why my access was revoked and has been denied since I have no problems with my account nor have I violated the policies of said account.

gritty isle
gritty isle
hot agate
#

Hello, I have a problem that has been going on for months and I still haven't had a response from you: I can't subscribe to Ultra, when I click on any shortcut that leads to subscribing to Ultra nothing happens it won't open the page. I really need help please

worn sparrow
#

hey i added the follow and raid alert, but the link it displays for the browser source on those two alerts is the same so when someone follows me it just shows it twice on my stream (it also shows the follow on what is supposed to be the raid alert) anyone know the fix?

kind vapor
#

Hello i need help with something

#

My gameplay sound bar on my stream is not showing and ppl can’t hear my gameplay while i stream

#

Is there anyone that can help me

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

rich cape
#

anyone know why my videos arent going into recording path folder? i made a folder for it and selected it but they wont go in.

noble latch
#

multistream doesn't work for me, the stream only starts on Twitch, not on YouTube and kick, help 😄

abstract plazaBOT
gusty umbra
# noble latch multistream doesn't work for me, the stream only starts on Twitch, not on YouTub...

That must mean you’re and ultra subscriber! Go ahead and link your discord to your streamlabs via this link. https://streamlabs.com/dashboard#/settings/integrations then you have access to the #vip-support channel

The most popular streaming platform for Twitch, YouTube and Facebook. Cloud-based and used by 70% of Twitch. Grow with Streamlabs Desktop, alerts, 1000+ overlays, analytics, chatbot, tipping, merch and more.

lyric rune
#

Hello, it's like social security; you have to wait a month for an answer.

Unless someone knows how to update the latest followers and total number of followers in real time.

robust jasper
#

Hello, I installed Streamlabs Desktop and all my alerts on the Streamlabs websites were wiped and set to default... Why would that happen and is there any way to get them back? Do I really have to redo all of them? I still have my old widget URL if that would help at all for a higher up.

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

thick ferry
#

i cant seem to get the free trial toconfirm, it just keeps saying subscription being processed, any fixes?

subtle lily
#

my streamlabs desktop wont pick up when i star up my game how do i fix this

sullen compass
#

I’m having issues with my capture card on streamlabs. I have a Razer Ripsaw and it works perfectly fine on OBS and but for some reason on streamlabs it only seems to work less than half the time, with it usually not showing anything up irregardless of settings, when it was plugged in, or when the console was started, and when it does decide work seems to be at random without a consistent method of getting it running. Would anyone here know?

mossy orbit
#

Hi Im having an issue with going live on console. It keeps saying I'm live and wont allow me to set up anything up

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

carmine lily
#

Hello! I stream clash royale on tiktok and youtube!, multi streaming was giving me difficulty ill save that question for another day lol, I'm focusing on youtube right now, even when I only stream on youtube I can't get my alerts working when i get a new subscriber! is there anyway to fix the issue, i've tried different tips on google already

abstract plazaBOT
gritty isle
# carmine lily Hello! I stream clash royale on tiktok and youtube!, multi streaming was giving ...

For YouTube Subscription alerts...

Some YouTube subscriptions won't show due to privacy settings on the viewer's account.

When someone makes an account on YouTube, the subscribed channels are private by default. When the person subscribing to you is set to private, Streamlabs cannot see the subscription.

The viewer would need to set their subscriptions to public in YouTube's privacy settings https://www.youtube.com/account_privacy BEFORE clicking the subscribe button.

The setting on your channel (the streamer) doesn't matter.
Found here: https://imgur.com/4fkxuL0

YouTube does this to comply with privacy laws, like Children Online Privacy Protection Act (COPPA): https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa and others.

manic crest
#

hi ive been having trouble with my recordings on streamlabs obs and for some reason they dont save. i set the file path to where i want the recording to got to and it doesnt show up. ive done test recordings where i record for a few minutes and they show up show up which is mad, but when i stream for 2 hours and i also have the recording going at the same time it just doesnt save to my pc

worthy sierra
#

I have been trying to stream on youtube for the past few days, but still cannot stream at all. This was not a problem friday, but is now. I really need help getting this fixed.

west patrol
#

Quick question that's likely been asked before. I'm using the Queue function in Cloudbot. Is there a way to have the queue displayed in the Streamlabs Desktop (as an element within the editor layout) for ease of use during streaming? Or must I have the Cloudbot open in my browser?

abstract plazaBOT
muted pine
#

why does it say this when i launch streamlabs? is there any way to dsiable location i cant seem to find it on the locations part of windows

vapid egret
#

My capture card is not being picked up by Streamlabs from elgato. Elgato obs is picking up the capture card and Streamlabs obs is not please help

vapid egret
#

I cannot configure my video

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

desert briar
#

Hello. I have two problems. 1. The chat doesn't work during the stream. It just spins. 2. I'm on Discord with my friends during the stream. How can I make sure Discord conversations aren't audible during the stream?

vapid egret
#

When do tech representatives work in here?

marble wind
hallow dock
#

So for the past week or so SL has become noticeably slower to both start up and go live , with it taking about 5+ minutes just to open and about the same to go live, usually this would only take a few seconds, I’ve done a clean reinstall and the only difference I’ve made to my computer is a new keyboard, my specs are a Ryzen 5 5700X , 32GB RAM and an RTX 4060 Ti, so performance can’t be the problem

gritty isle
hallow dock
#

Will try, my setup is very minimal, literally just my game and chat and default alerts, but I’ll give it a try!

gritty isle
#

Let us know how it goes.

inner island
#

Question - I'm looking at adding a highly pixelated camera to a Streamlabs OBS scene, and don't seem to have a filter which allows for blurring and pixelation. I checked online, and found an OBS plugin, but it doesn't seem to want to work with Streamlabs.

Anyone got any advice or resources on where I should look?

abstract plazaBOT
balmy kestrel
#

I'm a student, but my student email doesn't end in .edu so I can't sue the student discount. Can someone help?

balmy kestrel
gritty isle
gritty isle
knotty ridge
#

Question I am using streamlabs to record old camcorder footage to digitize it, I have one tape that for the first 30 minutes or so the sound comes through but after it will not record on the capture, but when I play the tape back in the camcorder it has sound, Kinda stumped

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

tawdry nexus
#

can anyone help me ? so my streamlabs on CONSOLE wont capure my gameplay and now the screen has gone black ? can anyone hlp please its driving me insane

hidden nymph
#

My chat box is not working even after multiple refreshes

#

Even tried putting the chatbox link back into OBS and still nothing

abstract plazaBOT
ripe obsidian
desert plaza
#

Gonna see if anyone has an answer to this. I am still having dual output issues, it only wants to do horizontal or vertical, whichever loads first, but it won't do both. Replay Buffer is turned off, my bitrate is at 6k, I am tinkered with a bunch of different settings. Is anyone else having this issue? Platforms I am trying to stream on is twitch and TikTok.

inner lodge
#

Stream labs console question Set a stream title and customize settings for YouTube stream before stream starts. Is this possible?

Right now I’m just changing title, tags, etc. once the stream starts on YouTube.

abstract plazaBOT
glossy sorrel
#

Hello, I have connected my Throne account to my Streamlabs Alert Box, but I don't see anywhere I can customize those alerts on Throne nor Streamlabs dashboard. At most I see it as a connected app under Settings > Oauth Clients. I mostly just want to change the sound effect and font.

I also am looking for having ko-fi donations go directly to my streamlabs alerts instead of ko-fi's separate alert box, since i dont want the extra space to be taken up on my stream layout. From what I can tell the only way to go about this is more advanced and technical, possibly involving Webhooks?

gritty elbow
#

I’ve been using OBS for streaming using their multi output plug in. When I added the Streamlabs plug in it will not go live at all. I keep getting an error that it wasn’t able to go live. I downloaded the Streamlabs desktop app and when I launch it all I get is a grey screen. I’m trying to multistream and would like to try Streamlabs instead of just OBS. I’m at a loss as to what’s happening. Any help would be appreciated

gusty umbra
vestal spear
#

im having a big problem my streamlabs wont open even as admin, so i uninstalled and reinstalled the redistribuables and deleted the cache folder and reinstalled and it still wont open

dapper hamlet
#

Console user here dual streaming to twitch and tiktok, I seem to be having an issue with getting my feed to tiktok. I have been granted live studio access for myself and for streamlabs on my behalf as well. Stream labs is activating my account to go live, my overlays are appearing on tiktok live but for some reason the feed is missing while at the same time the twitch side is running fine. Anything I might be missing? Or should I escalate this to a ticket?

abstract plazaBOT
void kelp
#

Im trying to set up a tip goal on my OBS but it does not show up when i place it in a browser. Everything else works but the tip goal.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

karmic folio
#

i cant select a categorie here does anyone know the problem?

hard spade
#

I can't connect to the Steam Labs Loyalty Points API. Please help.

abstract plazaBOT
hallow dock
gritty isle
hallow dock
#

I'm new to all this, they sounded the same enough to me lol

#

I don't use scenes or any fancy stuff, I just make sure the game is being captured and press go live lmao

gritty isle
hallow dock
#

right, new scene collection made, here goes

#

no dice, once it decides to load I'll send that code over

#

it's so weird bc like, for over a year now it's loaded quickly and with no hassle for me

#

even uploading the diagnostic report is taking time

#

1760466578-d3036277-051a-4ed2-b88b-43e5d6314d1e

gritty isle
gritty isle
#

V1.19.6

hallow dock
#

sent the ticket

rough prairie
#

could someone possibly help please? I have accidently deleted a important "Live" scene from my streamlabs. Is there a way to retrieve it? Thanks

marble wind
gritty isle
#

Include the name of Scene Collection and the last date and time the scene existed.

alpine patrol
#

can someone help me with a stinger transition and the track matte? for some reason the track matte inst applying to my transition

marble wind
#

@alpine patrol could you post the video file you're using?

alpine patrol
marble wind
alpine patrol
#

the white area should display scene B, while the black area shows scene A.
it is a track matte, basically it makes a cut through scene A to display scene B in the white area

marble wind
#

@alpine patrol the animated image covers up those bits for the entire duration of the transition, so it ends up doing nothing

alpine patrol
#

i dont get it. the white track matte on the left should cut through the image if im not mistaking

#

wait... i think i get what you are saying omg you might have fixed it

marble wind
#

perhaps this video would help demonstrate how to correctly create track matte transitions
use this video as your stinger transition

#

.. i hope i have permission to use this video for educational purposes, it's in my 2023 downloads folder so that's probably from me helping someone with a stinger transition

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

sonic vortex
#

Hi, please i need some help. I have problem with streamlabs. When streaming, after some time, my graphic card use slow down from 90% to 30% and game is not possible play. Without obs streaming is ok. GK geforce 2070 super and in past was everything with obs and stream ok. Someone some tips on help? Thanks

alpine patrol
muted pine
#

was this a streamlab issue or yt issue? when i checked my app it showed as live off, could it somehow been still running? does the stream end when i close out of streamlab?

wind hollow
#

The OBS Plugin is not allowing you to add TAGS to Kick broadcasts.

#

And Kick's recent followers are not updating the Labels.

abstract plazaBOT
muted pine
#

so could streamlabs still stream a yt stream even if u stopped it? someone dm'd me yesterday saying that my stream was still on (it was a glitch it just said "waiting for squidbomber") and now since i did a test stream like a bit ago and went on yt stream place and did nothing i thought i could be possibly osmehow still streaming, and now i got paranoia i did that when i did a test stream like rn, it took 5 seconds after pressing end stream to end it and when i look at content it shows i aint streaming but like still idk if i need reaurrance or smt

keen flume
#

I use StreamLabels, and it doesn't seem to be updating properly at all?

#

Like I've reinstalled and the most recent sub hasn't updated

gritty isle
keen flume
#

Twitch

gritty isle
# keen flume Twitch

Refresh the connection between Streamlabs and Twitch.

Follow these steps in order, even if you already done any one of the steps before. Don't skip steps and don't perform them out of order. If you're unsure about any of the steps, don't assume anything, ask first before proceeding.

  1. Log out of the Streamlabs web site on every device you access it: Click your PFP and choose Log out.

  2. If you use Streamlabs Console, log out of the Streamlabs Console web site on every device you access it: Click your PFP and choose Log out.

  3. If you use the standalone Streamlabels application, log out of that.

  4. If you use Streamlabs Desktop or Streamlabs Mobile, log out in those applications.

  5. Follow this guide: https://streamlabs.com/content-hub/post/how-to-disconnect-your-streamlabs-account. Just follow the section for Twitch.

  6. Navigate back to the Streamlabs web site and log in with your Twitch. This re-establishes the connection. You can verify this by going back to https://www.twitch.tv/settings/connections, scrolling down to Other Connections and examine the Streamlabs connection. ** It should say "Connected a few minutes ago" other short period of time. **

  7. IMPORTANT: Once you have completed the guide, go back to the Streamlabs web site https://streamlabs.com/dashboard#/recentevents, click the Live Actions tab, scroll all the way to the bottom and click the Reload Widgets button. ** PLEASE Don't skip this step! **

  8. Log back in to all the other Streamlabs products you use.

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

👉 ** REMEMBER, this process will not go back and capture events that were missed. ** 👈

keen flume
#

Done, but my most recent sub txt file is still wrong, and my top donator is completely gone. I merged both my Youtube and Twitch to my streamlabs ID for this but still followed that whole guide, including reloading widgets

gritty isle
#

And remember this process will not go back and capture events that were missed.

keen flume
#

Streamlabs ID, I didn't even get an option to log in with twitch

keen flume
keen flume
gritty isle
# keen flume

And this is when you navigate back to the Streamlabs web site on step 6?

keen flume
#

Yeah

#

I plan to multistream to both youtube and twitch though so having it use my streamlabs ID with both of those merged to it is fine

gritty isle
# keen flume Yeah

Very odd. Please try with a different web browser; like try with Firefox instead of Edge or Edge instead of Chrome.

#

You need to login with Twitch in order to have the connection to be reestablished.

#

That won't happen if you log in with your Streamlabs ID.

keen flume
gritty isle
muted pine
gritty isle
gritty isle
stuck void
stuck void
#

up to this point, I have only ever logged in using twitch.

gritty isle
#

@keen flume @stuck void The staff have notified this issue has just cropped up and they have escalated it to the development team. Please stand by.

stuck void
#

Thank you a bunch

keen flume
#

Aight

gritty isle
#

You're welcome and sorry for the inconvenience.

stuck void
#

all good KevThumbsUP

gritty isle
#

@stuck void @keen flume Please try again, the usual button should now appear.

keen flume
#

I still don't see it

stuck void
#

Nothing for me yet

gritty isle
#

Sigh. One minute.

stuck void
#

@gritty isle Just refreshed and I see it now

gritty isle
muted pine
stuck void
#

@keen flume you got the button on yours too?

muted pine
gritty isle
muted pine
keen flume
#

I see the buttons now

gritty isle
gritty isle
muted pine
#

also i checked befoer it would show me live streaming in manage right

#

i remmeber there being a live thingy but when i ended stream it didnt show up

#

so like am i all good? no streamlab like showing me as LIVE when i closed app and shut down pc? prob confusing but basically bc of the thing someone said yesterady im worried that it will glitch and show me as streaming even tho i clicked on end stream

muted pine
#

it showing nothing as LIVE so am i good? if i do livestream then it shows as live ik bc i checked it before

gritty isle
# muted pine

Huh, weird. Not sure why YT showed that to your viewers.

muted pine
#

oh the "waiting for" thing?

muted pine
#

yea it was prob a glitch most likely on their side tbh

#

on any other device it showed the vod even when i checked the stream on my pc it showed as live still

#

idk i just sorta wish i didnt stream yesterday bc it gave me the paranoia of thinking i somehow left my test stream that i did today on and it was streaming just black screen and audio or smt

muted pine
# gritty isle Huh, weird YT glitch.

by "pc it showed as live still" i mean once I started the stream to check my audio it was still a live one. at the end of the stream i checkeed on pc and other devices it showed as just the vod

muted pine
gritty isle
muted pine
#

i did

#

thats what i did today and bc of stream delay it didnt end the stream well showed as OFF for like 6 seconds

gritty isle
#

Strange.

muted pine
#

i think im just over worrying this tbh, happen with all my stream but they dont go on for another 6 seconds if it ended at like an 1:00:41 then it will still be at an hour and 41 seconds not an hour and 47

#

like how when i did test stream it stopped at 20 seconds but then like put off the live banner in like 10 seconds

gritty isle
#

Sounds like you path from you to to YouTube not the quickest. Nothing you can do about that.

muted pine
gritty isle
muted pine
#

i just thought it was stream delay or smt

#

from what i can remmeber i think twitch might do that? but only for like 5 secs or smt i havent done twitch in awhile

gritty isle
#

Settings > Advanced > Stream Delay.

Make sure you don't have that enabled. That option adds delay; it does not set/define your delay.

muted pine
#

why is that even a thing 😭

gritty isle
#

🤷‍♂️

muted pine
#

to put on stream delay also is this normal or do i make the delay shorter

gritty isle
muted pine
#

ah

#

wait so do i just leave it off and not pay with the number?

gritty isle
#

So only enable that if you want your delay to be longer.

#

Just leave the option unchecked.

muted pine
#

even the cutoff?

gritty isle
#

The value only comes into play if the option is checked.

gritty isle
muted pine
gritty isle
#

It does not set your stream delay. It adds to your stream delay

#

Just leave it unchecked.

#

And now my work day is done and I must go play in traffic. 👋

muted pine
abstract plazaBOT
wooden holly
#

Hey @gritty isle , do you know if recording vertical layout in Streamlabs is on the product roadmap?

gritty isle
wooden holly
#

Do you know if Streamlabs has a accessible roadmap for the public or do they typically just share patch notes? @gritty isle

gritty isle
wooden holly
#

Thank you!

gritty isle
dapper hamlet
#

Console user here dual streaming to twitch and tiktok, I seem to be having an issue with getting my feed to tiktok. I have been granted live studio access for myself and for streamlabs on my behalf as well. Stream labs is activating my account to go live, my overlays are appearing on tiktok live but for some reason the feed is missing while at the same time the twitch side is running fine. Anything I might be missing? Or should I escalate this to a ticket?
*Reposted from earlier but didn't see a reply.

gilded wind
#

cloudbot is not working on youtube for me

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

mossy mesa
#

did you figure this out?

modest bane
#

I was wondering if the sponsorship system is available in Norway, I noticed that only a select few countries are available via the program when signing up and being from Norway that seemed to not be on your list.

gritty isle
gritty isle
abstract plazaBOT
random raven
#

Can an SSD that’s more than 90% full affect the drops I’m experiencing during my livestreams?

random raven
# gritty isle What kind of drops?

My livestream keeps dropping constantly. I’m not sure why. My internet connection is good, so I believe it might be some computer setting. My monitor is 2K, which probably affects it too. But I don’t know how to configure it to stream without drops.

gritty isle
random raven
#

Both

#

Usually dropped frames

gritty isle
# random raven Both

That indicates an issue in the path the packets take from your cable modem to the ingest. Are you streaming to Twitch?

random raven
#

Yes

gritty isle
#

Please download and run the Twitch Test as detailed below.

Please use Medium or Long duration; do not use Short duration.

Also select all the ingests in your region.

👇

wispy latchBOT
#

@random raven 🌐 Finding Your Best Twitch Server
To ensure the most stable and high-quality stream to Twitch, we recommend using a Twitch test tool to find the optimal server for your location and internet connection.

📋 How to Use the Twitch Test Tool:

  • Access the tool here: Twitch Test Tool
  • Run the test using either the Medium or Long duration. Short tests may not provide the most accurate results.
  • Select your specific region from the listed options. If your exact region is not available, choose 5 to 6 servers closest to you.
  • Aim for a quality score of at least 84. This indicates a strong and stable connection.

🛠️ Applying Your Settings in Streamlabs Desktop:

  • Once you've identified a good server, navigate to your Streamlabs Desktop settings: Settings > Stream > Stream to custom ingest.
  • From there, you can manually select your preferred server based on your test results.
random raven
#

Thank you

#

The most common issue is having dropped frames. My internet connection drops whenever the drop rate goes over 2%.

gritty isle
gritty isle
desert plaza
#

Hey, for anyone having issues with dual output, even if you don't have AMD hardware, try to stream with the replay buffer completely disabled. The Streamlabs team also are very helpful, shoutout you guys for looking out for us.

mystic bane
#

Is there an issue with the socketio? I'm using Python to connect to https://sockets.streamlabs.com but it gives a connection error exceptions.ConnectionError('One or more namespaces failed to connect' '.join(self.failed_namespaces))

finite hornet
#

I’ve been having this issue for maybe a month or two. When I click on stream labs, it opens and then immediately closes I don’t know how to fix it.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

lusty veldt
#

I created a scheduled YouTube stream using the iOS stream labs app. It was just a test. How do I cancel the scheduled stream?

compact dirge
#

Anyone know how to stream in 4K from the Mac using streamlabs desktop?

compact dirge
lusty veldt
abstract plazaBOT
wise swan
#

Hello! I recently started my SLC trial, but when I go to add my YouTube channel, it says that I need to verify it despite my channel being verified.

abstract plazaBOT
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

broken roost
#

i know this isnt directly a Streamlabs OBS question, but how do i go about installing a .overlay file in normal obs?? (im still using the SLOBS plugin for normal obs)

sick wigeon
#

Hey, for anyone having issues with dual output, even if you don't have AMD hardware, try to stream with the replay buffer completely disabled. The Streamlabs team also are very helpful, shoutout you guys for looking out for us.

buoyant fern
#

Hi everyone ..Please i need help . My streamlab doesnt capture sound from capture card it only capturing sound from web our the laptop itself

limpid sapphire
#

I was wondering if the sponsorship system is available in Norway, I noticed that only a select few countries are available via the program when signing up and being from Norway that seemed to not be on your list.

bitter topaz
#

That indicates an issue in the path the packets take from your cable modem to the ingest. Are you streaming to Twitch?

high jolt
#

hey guys need a bit of help, im trying to get a guest onto my youtube channel and share screen and still talk with them / have them be able to flip over to their screen etc, i think collab cam is the way to go? only issue is i get this popup whenever i try spin a collab cam source up... any ideas why?

mint quail
#

Good morning, I can't get streamlabs to run, I get this error when opening OBS and a plugin installer runs.

#

I ran StreamlabsPluginUpdater-r112.exe before

west tangle
#

Not sure where to find my future scheduled stream.

crisp crag
#

Hej. Hi, I'm trying to get Lemans Ultimate to work in streamlab, unfortunately without success.
In Streamlabs I try with source game capture "looking for game to capture" but it doesn't find Lemans Ultimate which I have started.

weary knoll
#

hi everyone! im having issues connecting to chat on streamlabs, i did the hardware accelerater fix multiple times and its still not working, anyone know how to fix this asap as im trying to go live 😄

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

grizzled wave
#

hi, i cant change the volume of my alert box, everything is set to 0 and it is still blasting in my ear everytime someone subs, how do i fix this?

#

and its only the sub sound, the follow sound is fine

grizzled wave
#

tried changing the slider on the website and streamlabs desktop as well

grizzled wave
#

yes, i even tried setting everything to 0 to see if i could even turn the sound off, however it still plays at max volume

#

but if i change the volume slider on the follows, it works just fine and the audio adjusts

gritty isle
#

Like a webm?

#

It could be the volume in that file is too loud and the volume slider might not be effective.

grizzled wave
#

youre right, the image is an mp4 file, so its playing the audio track twice probably, im so stupid. Thank you so much!

gritty isle
abstract plazaBOT
main pelican
#

my chat bot wont sync/ re autherize to my chanel and i dont know how to fix it

sharp moon
#

one issue yutube stream is not syncing with multi livestream selection that is the only issue im having

main pelican
alpine jewel
#

hey quick question

#

does anyone know why whenever i stream it doesnt pop up on discord that im streaming?

#

it used to do it but know it never does anymore

tame bramble
#

t won't let me broadcast on TikTok with StreamlabsConsole. I get this: The account doesn't have live authentication permission.

gritty isle
# tame bramble t won't let me broadcast on TikTok with StreamlabsConsole. I get this: The accou...

You have to apply for permission to use Live with Streamlabs. You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

abstract plazaBOT
solemn shell
#

I Playing GTA 5 And Rec My Gameplay This Pop Up On SteeamLabs What should I Do?

tame bramble
#

I already have the permission but it still won't let me broadcast on TikTok with Streamlabs Console.

gritty isle
# tame bramble I already have the permission but it still won't let me broadcast on TikTok with...

The permission says Restream and not Live with Streamlabs but maybe it’s changed, I don’t do TikTok.

Please follow this guide: https://support.streamlabs.com/hc/en-us/articles/35259691237147-TikTok-Live-Streaming-Access-Revoked-No-Violations

safe imp
#

Not sure where to find my future scheduled stream.

rough sail
#

hey quick question

sick wigeon
#

when changing that it lowers the sound of the follow, as i can barely hear it

bitter topaz
#

For details, see our post in

charred mantle
#

if i use streamlabs on my phone for streaming, can i allow donations and subs to pop up on the screen

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gritty isle
cedar path
#

Hello everyone. When I put one alert box for donations and another for subscriptions, they seem to merge and do exactly the same thing. When I try to change the settings for what to display, it just goes back to the old one. Please, if anyone can help me

gritty isle
# cedar path Hello everyone. When I put one alert box for donations and another for subscript...

Sounds like you want different Alert Box sources for different alerts.

You can do this with multiple Browser Sources:

  1. Go to the Alert Box page on the Streamlabs website: https://streamlabs.com/dashboard#/alertbox
  2. Click Filter Events. Uncheck everything except for Follow.
  3. Copy the Widget URL and add a Browser Source and paste in that URL.
  4. Go back to the Filter Events button, uncheck Follow and check everything else.
  5. Copy the Widget URL and add a new Browser Source (don't reuse the existing one 😉 ) and paste in that URL.
  6. Viola! PES_TechSupport

The most popular streaming platform for Twitch, YouTube and Facebook. Cloud-based and used by 70% of Twitch. Grow with Streamlabs Desktop, alerts, 1000+ overlays, analytics, chatbot, tipping, merch and more.

cunning juniper
#

Hi guys, The Reactive Overlays not updating gameplay can you please tell me how to fix it ? I have a Ultra Membership

cedar path
gritty isle
gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@cunning juniper, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

gritty isle
cunning juniper
#

I am a Streamlabs Ultra Subscriber

#

i link my discord now

gritty isle
gritty isle
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

fossil needle
#

Anyone know why my Extra Life variant alerts aren’t working? They are all just going through the default alert

abstract plazaBOT
stark sentinel
#

This might be a dumb question but how do I moderate my tik tok live if I'm streaming from streamlabs (+ I'm on a mac so i cant use tik tok live studio)

peak acorn
#

My Stream says there is another open stream and I need to claim my stream on the desktop. Then it doesn't connect! Is this part of the switch thing? I can't go live.

gritty isle
abstract plazaBOT
tranquil patio
#

Not sure this is where I'll be able to get help

But I'm currently doing a charity stream through streamlabs charity but it's currently not working on Apple devices. It'll get to the email part and after that just loads forever

gritty isle
echo blaze
#

hey guys i need help. i try to unlink my youtube from streamlabs and it just prompts me to pay for ultra. any advice?

gritty isle
echo blaze
#

ill upload a video i just recorded of it happening

#

so basically i cant connect my youtube with my streamlabs because i get this error "This Youtube account is already linked to another Streamlabs ID Account. Please use a different account." so i found my old streamlabs account and saw that i am infact still connected. but when i press the little green button to disconnect it just promts me to pay for ultra

#

any ideas? xD

gritty isle
gritty isle
#

The staff prefer that if you have a ticket you wait for a response on that before the Volunteers troubleshoot with you so that there is no duplicate or incorrect troubleshooting.

#

So please wait on a response on the ticket. Tickets are answered in the order they are received. Be patient and they will get to you.

echo blaze
#

tyvm

gritty isle
echo blaze
#

yeah im too broke for ultra so ill probably have to wait for them to disconnect my account on their end or something xD

#

hope you have a nice day

gritty isle
#

You don’t need Ultra for what you want to do.

gritty isle
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

reef rock
#

Hi guys! new to streamlabs! Connected youtube account to streamlabs and I need to add subscriber goal to my stream, but it doesn't show current subscribers amount, what am I doing wrong? same goes with tip amount, tipped amount doesn't add up to goal

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

stone bolt
#

Good morning, evening, I have a question: is it possible to remove my tips?

jaunty marsh
#
There was an error fetching your channel information. You can try fetching the information again or you can just go live. If this error persists, you can try logging out and back in.
Connection failed```


I have redownloaded streamlabs, cleared the cache, admin mode ect... nothing (I also logged out and in about 5 times too!). I can stream from OBS fine so i know its not a twitch issue or an issue on my end

Any help or conformation im not going crazy would be grand (and i appreciate its the wrong page but im pulling my hair out here) 

(I also tried a 2nd wifi JUST IN CASE there was some issue with the traffic from my provider)
#

Sorry, just to add if i hit "just go live"

marble wind
#

@jaunty marsh twitch broke something today, wait for them to fix

jaunty marsh
abstract plazaBOT
sick dome
#

why am i getting this? there's no other place i stream than my PC. can anyone help me out? Thank you

gritty isle
gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@sick dome, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

raven yarrow
#

My broadcast has no audio @gritty isle

gritty isle
raven yarrow
#

twitch

gritty isle
raven yarrow
#

I have already ended the broadcast twice

sick dome
raven yarrow
gritty isle
gritty isle
raven yarrow
#

yes

gritty isle
# raven yarrow yes

From Streamlabs Desktop, please screen shot Settings > Audio and Settings > Output. Don't crop the screen shots.

raven yarrow
gritty isle
# raven yarrow

Set your channels to Stereo. Twitch won't accept any audio if its not Stereo.

#

You might have to end and restart your stream for that to take effect.

raven yarrow
#

ok

raven yarrow
#

@gritty isle thanks bro

gritty isle
ruby sandal
#

hi there, I stream from my laptop in streamlabs but when I start streaming there is no game audio detected in ''game capture / application audio capture (beta) but it worked fine before. also my mic audio is working for some reason anyone can help me? thanks!

abstract plazaBOT
toxic breach
#

I'm having the same issue with Streamlabs not capturing any game audio from the "Game Capture selection. Streamlabs will only pick up the audio only if the game window is in the forefront of the desktop. When the game is running in the background, the audio goes silent. I've tried everything from adjusting the settings in the Streamlabs app to my settings in Windows 11 but nothing has worked. I tried using Grok AI to help mee out and that did not work either. I even put in a ticket from the stream labs website also. I have yet to get a message back. I could use some help.

summer prawn
#

Hello! My twitch VOD track disappears and uploads Audio Track 1 instead of 2 to twitch, muting all of the audio from the VOD on twitch

forest mica
#

alguien sabe en cuanto tiempo llega una donacion desde tailandia a america atravez de donacion por Streamlabs a mi paypal?

west dragon
gritty isle
ruby sandal
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

native hound
#

Hello! For some reason I am unable to stream from my phone to YouTube using the screencast option anymore. When I click go live it just schedules it as an upcoming live for the exact time I hit Go Live. This has been happening for 3 days. I have deleted the app and reinstalled and it’s still happening. I have no scheduled any new events or future streams. I have been using this method for a year and it just stopped working.

abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

abstract plazaBOT
drifting roost
#

I saw a few posts in here but didn't really see a definite answer unless there isn't one. i recently started using the reactive overlay for kill and death counter and realize they aren't resetting to 0 after each session/stream. Is there any way to fix this or is it just bugged atm? thanks.

To add on I've mainly been using it for BF6 and using the BF6 stream/overlay pack you can download in case that helps with anything.

sick abyss
#

why won't it let me connect my youtube to streamlabs

gritty isle
sick abyss
shell jetty
#

dear tech please help me make twitch Primary I CANNOT figur eit out

gritty isle
# sick abyss when i do all the steps to connect it then go back it doesn't connect

Your default browser in Windows is causing issues with logging into Streamlabs Desktop. The login popup relies on the default browser set in Windows, so you won't be able to log in if it's blocked. Follow these steps to fix it:

  1. Press the Windows key on your keyboard or go bottom left and click the Windows logo.
  2. Search for "default apps". It may be different in Windows 10 and Windows 11.
  3. Find the default apps section and close Streamlabs Desktop
  4. Change your default browser to a new browser. For example, if you're currently on Chrome, you'll want to change it to Edge or Firefox. (Screenshot for reference: https://prnt.sc/48ZdLCQCgi8D)
  5. Once you've changed this, reopen Streamlabs Desktop and see if the same issue occurs.
shell jetty
#

okay thanks!

gritty isle
sick abyss
gritty isle
ruby sandal
#

hi there, I stream from my laptop in streamlabs but when I start streaming there is no game audio detected in ''game capture / application audio capture (beta) but it worked fine before. also my mic audio is working for some reason anyone can help me? thanks!

timber obsidian
#

I don’t fully understand what I need to do for streaming and like donations I guess? 😑

marble wind
#

@ruby sandal what's the game in question?

ruby sandal
#

There just no audio on everything besides my mic

marble wind
#

@ruby sandal verify that monitoring is disabled for this audio source, or remove and readd the game capture source

ruby sandal
#

I’ve tried to delete the cache and still nothing worked and I also fully deleted streamlabs and still nothing works

marble wind
#

@ruby sandaldoes application audio capture work with other apps? try firefox

ruby sandal
marble wind
#

@ruby sandal are you using windows 10 release 20h1 or newer?

ruby sandal
marble wind
#

@ruby sandal i can't troubleshoot streamlabs desktop at this point
see if the issue persists in obs-studio

ruby sandal
#

Okay thanks for the help ig

#

If anyone finds a solution to my problem please dm me and let me know how to fix it

toxic breach
#

Same here!

abstract plazaBOT
severe light
#

Hello, Ive had a problem to where my display capture device is feeding into my mic audio. So whenever i share my screen, whatever audio is on my screen is going through the mic audio. While using OBS software i turned off downmix audio under my mic audio and it fixed. Although now in streamlabs when I turn off downmix audio, nothing changes. Help is much appreciated!

tall trout
#

im not able to move my cam source no mather what i do

steady atlas
#

how do I fix my desktop audio not working got my thing set to my speaks its not muted it just doesnt work

night warren
#

I’m trying to live stream Block blast for my phone and other games and when I click go live and I check if it’s going on YouTube, it just says upcoming stream then waiting for me and it never goes. And also when I try to click multistream, it just has a big loading circle and it’s unable to and that’s what I paid for so I need to fix this.

mighty echo
#

That didn’t worked

candid oyster
#

It doesn’t work with anything

frosty maple
#

why won't it let me connect my youtube to streamlabs

ruby sandal
steady atlas
ruby sandal
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

red fox
#

I have a problem that all alerts plays 2 time. Ive tried to fix it but i cant find the problem and its pissing me off. If someone knows how to fix it pls contact me and help! 🙂

gritty isle
red fox
gritty isle
red fox
#

or call in this discord

gritty isle
red fox
#

Okay, But what did u need a screenshot off? The streamlabs dashboard thing?

gritty isle
heady lodge
gritty isle
heady lodge
abstract plazaBOT
grim spruce
#

Can anyone direct me to where I would find a script for a !clip command?

fallen cobalt
#

@gritty isle question

#

my live on streamlabs is in like 360 mode how do i make it like a regular stream

gritty isle
fallen cobalt
#

where is it at?

gritty isle
fallen cobalt
#

TY SO MUCH

gritty isle
fallen cobalt
#

@gritty isle one more question how do i make it like go faster with no delay

#

its lagging and delaying alot

gritty isle
fallen cobalt
#

ah alr

#

it keeps like lagging showing the loading screen @gritty isle sorry for pingning and asking alot

gritty isle
fallen cobalt
#

It keeps showing the white circle and lagging a lot

#

Like the lag on the stream is insane

gritty isle
# fallen cobalt It keeps showing the white circle and lagging a lot

That means YouTube isn't receiving data from your in a timely fashion. YouTube will support a bitrate of up to 51000. Increase your bitrate by 2000 and see how it goes. You might have to stop and restart your stream to do that. Just don't go over 75% of your load bandwidth.

fallen cobalt
#

#

its at 15k rn

#

its showing the white circle still @gritty isle

#

whats the preferred bit rate

wispy latchBOT
#

KevStonks Optimizing Your Stream: Recommended Bitrate Settings
{1}, getting your bitrate right is essential for a clear stream. Bitrate indicates the data rate of your video, and if too low for your chosen resolution and frame rate, it can lead to pixelation.

📋Recommended Bitrate Ranges for Resolution & FPS

  • 1280x720 at 30 FPS: 2,200 to 2,800 kbps
  • 1280x720 at 60 FPS: 3,800 to 5,600 kbps
  • 1920x1080 at 30 FPS: 4,400 to 6,200 kbps
  • 1920x1080 at 60 FPS: 8,700 to 12,500 kbps (a minimum of 6,000 kbps is generally recommended for good quality)
  • 1600x900 or 1536x864 at 60 FPS: At least 6,000 kbps, up to 8,600 kbps

If you notice pixelation or blockiness on your stream, it often means your bitrate isn't high enough to properly encode your video for the content you're showing. Consider increasing it within these recommended ranges!

📚 For more detailed guidelines and platform-specific recommendations, check out these official resources:

fallen cobalt
#

@gritty isle how do i enable chat?

#

@gritty isle spooky how do i switch between like minecraft and roblox mid live because its making me stay on one screen if i switch it doesnt show it yk

#

how do i switch in between tabs

#

@gritty isle ?

#

bro like no ones tryna help

#

@minor quest hello can u help me with smt rq?

#

wtf bro

cosmic violet
#

I have Streamlabs doubling up answers to commands and one of the answer is always wrong. It’s almost like there’s a ghost in the room

fallen cobalt
#

@gritty isle respond pls

cosmic violet
#

I tried disconnecting and reconnecting google account access to hopefully reset connection but nothing works

umbral monolith
#

Been attempting to stream portrait on the streamlabs Android app. Each time the stream shows landscape with a portrait view. There is nothing to change for it to output as portrait.

Orientation locked to portrait, portrait scene selected etc however it's still outputting as landscape, is this bugged?

Even setup new scenes and attempted with no joy

gritty isle
fallen cobalt
#

XD NP

gritty isle
# fallen cobalt <@301571565840236564> spooky how do i switch between like minecraft and roblox m...

If you're using Game Capture, that won't work as a few years ago Roblox implemented an anti-cheat feature which broke Game Capture's ability to hook into the game.

As a workaround, please use Window Capture instead:

add a new Window Capture source
select Roblox from the window list
change the Capture Method to "Windows 10"

On Windows 10, you will see a yellow border around the game which cannot be disabled. This is not visible in your stream and can be ignored.

fallen cobalt
#

alr

umbral monolith
#

Lol, there's literally no way to stream vertical (portrait) this thing is so bugged and paid for a year of ultra membership 🤦

gritty isle
wispy latchBOT
#

KevFireworks Streamlabs Ultra & All-Stars Discord Access
@umbral monolith, are you a Streamlabs Ultra Subscriber or an All-Stars member? If so, you can link your Discord account to gain access to exclusive Ultra/VIP roles and private chat channels here in our Discord server!

🔗 How To Get Your Ultra/All-Stars Discord Role:
Link your Discord account under your Streamlabs integrations settings: Streamlabs Integrations Dashboard

ultra Not Yet an Ultra Member?
You can learn more about Ultra and upgrade your membership here: Upgrade to Streamlabs Ultra

umbral monolith
gritty isle
umbral monolith
#

Makes 0 sense haha, YouTube is pushing it out horizontal

gritty isle
umbral monolith
#

Also if you login with Youtube, it doesn't allow you to login to anymore platforms such as your Streamlabs ID. So you would need to log-out and then log back in with streamlabs ID

gritty isle
toxic tide
#

Any body in here that uses Stream Labels? I've been having this issue for a while and I would really like to get it fixed. I have already contacted Streamlabs support directly, and they were never able to resolve the problem. Stream Labels only updates every 10 YouTube subscribers, and Facebook won't start from our actual follower count. Anybody else run into this issue with Stream Labels? Are there any alternatives that I am unaware of?

abstract plazaBOT
wheat marlin
#

Hi there! I have been having a huge problem with my streamlabs where I cannot stream at all currently. I am in a loop of when I get the option to "Go Live" I can click the button, then it tells me I currently am live from another device and I can switch to Streamlabs Desktop (I am not currently live elsewhere btw). I either can click switch to Streamlabs Desktop or Cancel. If I cancel I can only claim stream again. If I click switch to, it tells me that I am taking over but get the error that I am not live. I can end live finally but then get the same process. Can anyone help?

#

I have reset my Twitch live code multiple times as well and that hasn't resolved it. I uninstalled and reinstalled as well.

raven iron
#

I've been trying to stream live for a week now, but I'm getting this error asking me to configure my YouTube account to stream live. However, when I click on the option to repair it sends me to my YouTube control panel and won't let me do anything. The funniest thing is that I opened a support ticket and they considered my problem solved

high fossil
#

Hello, I am a Streamlabs Ultra member but do not see the "Stream Shift" check box when I log onto my Twitch using Streamlabs Desktop. I'm on a Mac. I can however turn it on on my iPhone. Can anyone help with this please?

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

gusty umbra
#

Both take cards.

onyx breach
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

jovial geyser
#

Please help i need to cancel my membership but i can't do it with stream labs console. I have a pro membership but when I try go onto regular streamlabs it doesn't give me an option to sign in. Please help I've tried emailing but it doesn't go through

gritty isle
jovial geyser
lone canopy
#

Just updated my Slabs and now I cant stream anything with Game Capture. Its either a black screen or it shows the start up image then stops. (I run Slabs with Admin)

gritty isle
jovial geyser
gritty isle
abstract plazaBOT
old pier
#

Hello, Im hoping someone can help.

Ive been using streamlabs just fine for the past few months now and its been great, but recently I cannot go live, It keeps wanting me to "claim stream"? I stream on dual output to different platforms.
after doing some research and seeing the errors pop up, it says something to do with stream shift? I did not enable that, but it wont even bring me up to the go live stream to disable stream shift. its just and endless loop of "claim stream"

Not sure how to fix this

manic silo
#

Hi! I recently streamed two different sessions with streamlabs mobile, to youtube. the first stream saved the VOD to youtube, but the second stream when i went to end the session gave me error 403. i tried changing the name of the stream, and even the privacy, but the only way it would end is when i unchecked end live session. now that 1 hour VOD is nowhere to be found. help? 🙁 did it get deleted and is gone forever, because it's not showing on my youtube (but the name i tried to change it to, is the 1st VOD that saved which is odd?)
im nervous now to keep recording. i am not truly live streaming, im streaming unlisted then saving the VOD since thats easiest for me to record lengthy videos.

lone canopy
#

every time I try to use game capture it shows a black screen on Capture Specific window etc and when I change it to Auto is just doesnt do anything. Is there a way to fix this? This happened after the latest update

keen horizon
#

Why is console labs telling me I don’t live auth permission when I go live on TikTok all the time

gritty isle
# keen horizon Why is console labs telling me I don’t live auth permission when I go live on Ti...

Have you applied for and been granted Live with Streamlabs?

Live with Studio is a completely separate permission and doesn’t automatically grant any other permission.

If you are wanting to stream to TikTok from Streamlabs Console, you need to apply for access.

You can do that at here: https://www.tiktok.com/falcon/live_g/live_access_pc_apply/result/index.html?id=GL6399433079641606942&lang=en-US

More information about our TikTok integration is here: https://streamlabs.com/content-hub/post/streamlabs-announces-integration-with-tiktok

Streamlabs

Streamlabs now enables creators to go live on TikTok, customize their streams, and monetize their content – all from one convenient place.

wheat marlin
old pier
wheat marlin
fossil needle
#

I'm not what you would call "Tech Savvy", so it might be somthing simple, but Any idea why my Streamlabs isnt being picked up by the streamdeck? It keeps saying "Streamlabs is not running" and it cant fetch any scenes. I had the issue start awhile back and someone told me to just wait for an update, but there's been a couple updates since then and still no change.

gusty umbra
fossil needle
hollow coral
#

Hi, I have an issue I couldn't figure out via googling or "self help center". Often when streaming to Twitch, I pull up discord, or Twitch stream manager, among other things, over-top of my Streamlabs desktop app.
It appears that whenever I have Streamlabs either shrunk or covered, my Twitch sound alerts extension, Viewer Attack extension, and even my Streamlabs follow alerts, all have incredibly laggy and distorted audio. But full screening Streamlabs caused them all to work again. Any advice? Thanks.
P.S. issues are all only audio-alert related, notifs appear on screen, game works fine, audio for game and my voice are fine...

abstract plazaBOT
spare maple
#

I'm using stramlbas console. I set up my scenes to have my game capture cover the whole screen like a normal stream. however when I go to my twitch it only show the gameplay in the top left corner.

stiff storm
#

Hey guys, using streamlabs but whenever i try to add sources such as a followers goal it stays invinsible, anyone know a workaround for this?

marble wind
abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

marble jetty
#

hi, i have a problem, because when i start a record or a stream, It seems that the voices have a reverb, I use the rodecaster pro 2 as a sound card and only after I restarted the program or changed some settings does it stop them and return clean. How can I fix this problem?

lofty snow
#

request to the platform keeps failing whenever i try to go live on youtube it says check your streaming and recording settings. how can it be fixed?

lament temple
#

How can I select my other youtube channel under same Gmail account?

stoic surge
#

how in the heaven do I fix this tiny half cut scream issue?

soft urchin
#

hello, I have problem with streamlab desktop app, it doesn't want to work, only loading screen, it starts with white rectangle screen and then infinity loading screen, is anyone have this problem too? (I've already restarted the PC and reload/reinstalled the app)

abstract plazaBOT
abstract plazaBOT
#

QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

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Hello, I have access to the Dual Format Streaming on Twitch beta, but I can't use both formats on Twitch within Streamlabs Desktop. It only lets me use YouTube. I already have the latest version of the software installed, but it doesn't give me the option. How can I fix this? Thanks.

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Hi. I have never had trouble with Streamlabs mobile app until this past Monday. When I click go live to broadcast on YouTube, the system has the circle rotation/hour glass but never connects. Can someone help me

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abstract plazaBOT
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QuestionKev Are you knowledgeable about Streamlabs products?

ultra Get rewarded for helping the Streamlabs Community here in Discord!

👉 Apply to be a part of the Streamlabs Support Volunteer Program!

Application Link:
https://forms.gle/eKS29zWfFjGEzaRp7

For details, see our post in
#announcements message

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Hi guys is there possibly someone who can help me with my streaming settings im rocking these specs but cant stream warzone