#zigbee-archived

1 messages · Page 121 of 1

west jackal
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it is working fine with the onther 48 device

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only 1 device is not com back

sour shadow
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What is that device?
How does it connect to the mesh?

west jackal
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but i going try make a docker container for z2m and it is not in HA anymore. more stabile

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it is a icasa dim

abstract cloud
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I have the same problem, I have opened a paypal case

ivory hound
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yo

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zzh! CC2652R Multiprotocol RF Stick is in stock

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i just ordered one

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so who want's it now is the moment

violet dagger
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as soon as you write it its gone 😛

ivory hound
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well i finished my order, i said to let you know guys maybe you manage to get one

abstract cloud
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yeah i just bought from electrolama

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does anyone know if its possible to add multiple ikea blinds to the CC2652R, and a control button in a group. Currently im having to use the ikea gateway just for the blinds

jolly narwhal
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I don't see why not

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just group them in HA

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or maybe even in the zigbee network

abstract cloud
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yeah i would like to do it at zigbee level incase ha goes down

ivory hound
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yah tbh i dont see why you could not group them in HA

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i cant even imagine the day when ha will go down :)) that's a dark day

abstract cloud
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the ikea blinds came with a repeater so if the gateway is down the up/down control button will always operate all 3 blinds together

jolly narwhal
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I've had... probably 40 minutes of downtime of HA the last 2.5 years, and it was all my fault

ivory hound
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i'll have to get up and push the switch to open the lights .... brrrr

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noooo

abstract cloud
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i have not used any zigbee yet in HA only z-wave so will have to get stuck in, hopefully the groups operate a similar way

sour shadow
abstract cloud
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thanks

ivory hound
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again for who want's it zzh! CC2652R Multiprotocol RF Stick is in stock

short elm
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im looking to get zome zigbee devices, or rather i already have some (ikea kitchen lighting) that i want to incorporate into my home assistant, wich controller is recommenden nowdays for getting zigbee controll in home assistant?

verbal shale
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CC2652R or conbee 2?

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what is the best option

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lol

jolly narwhal
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Any TI stick

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Of 26 or 13 gen

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Over any other

sour shadow
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If you're runnning deCONZ you can only use Conbee. If you're running anything else, you shouldn't use Conbee 😛

verbal shale
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conbee 2 right now is working fine with z2m 😛

jolly narwhal
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🤢

sour shadow
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And yet... it's labelled experimental for a reason 😉

verbal shale
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i know i know

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lol

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if I buy CC2652R it will cost 36€ and problably some dutie taxes :S
connbee 2 is 32€

jolly narwhal
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So, the price of 3 bulbs

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Oh no

verbal shale
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If i got dutie taxes, its 12€ + 23% over total value (shippment and item)

abstract cloud
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CC2652R seems to have the open source devs backing

jolly narwhal
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I will say TI boards and z2m any day

junior meteor
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I'd honestly still go for the CC2652R, you've got the open source community behind that, so no waiting and hoping for dresden firmware updates, and you probably won't replace the stick anytime soon

ivory hound
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conbee 2 is the worst solution on z2mqtt

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i have it it has some wierd delay

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go with other ti one

verbal shale
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ok thanks

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ok fuck that, i will buy bouth

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done

short elm
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is z2mqqt not an addon? cant seem to find it in the supervisor

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or if i buy a zigbee usb stick, what is be best way to get it running?

jolly narwhal
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It is, but you don't have to run it as an addon

short elm
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how do i get it starting then? cant find any guids on the website, only for z-wave but not for getting started with zigbee

jolly narwhal
short elm
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aaah cool, needed to add the repository

bleak dagger
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I have Sonoff flashed to Tasmota. Is it possible to set zigbee channel? If I can and do change it, will I have to repair devices?

dawn sequoia
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Zzh back in stock

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Gogo everyone

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I ordered my 2

bleak dagger
verbal shale
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@dawn sequoia already order too

austere patio
lunar helm
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greetings! I am having a problem with the network visualization in HA 2021.1.5. I renamed a couple of bulbs since I moved them, and the names are not changing to reflect the changes in the visualization. I did try restarting HA, but the names didn't change in the visualization map. Any ideas where i can force the visualization to refresh?

sour shadow
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I'm guessing you're using zha?

lunar helm
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that is correct

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ok. I did a rename of the devices in addition to the entities... and the visualization map is showing correctly. apologies for the noise!

tropic depot
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the viz uses the device names

lunar helm
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That diff between device and entity has bitten me before.. sometime I'll remember it! 🙂

gentle flint
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I think I'm gonna flash my $20 Thunderboard Sense 2 module with coordinator firmware. 256KB RAM mindblown and supposedly hardware flow control

tropic depot
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😄

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nice

lunar helm
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thx for info @tropic depot

tawdry lake
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Guys i have a question regarding zigbee2mqtt+mosquitto+homeAssistant: I had it all running fine, controlling some lights and wall switches. But suddenly after connecting a new gledopto light strip, homeassistant was not getting any updates for the already discovered devices. I tried to mess around a bit with various settings and ended up deleting the MQTT integration in HomeAssistant. Then a re-added MQTT integration pointing to the MQTT Server (mosquitto HA Addon), which I saw in the log of the mosquitto server (new client connected etc...) But still after restarting home assistant and waiting there were no more mqtt devices found. I then restarted the zigbee2mqtt addon and again checked the logs. Both the logs of zigbee2mqtt and the mosquitto server show that the connection was successful. In the zigbee2mqtt log i also can see when states change of door sensors / temperature and stuff and i can even control them via the integrated frontend. I think somehow the zigbee2mqtt cannot send, or mosquitto server cannot receive the states of the connected devices. Is there anyway to check this? I downloaded a mqtt explorer application and connected it to the mosquitto server. But i did not see any messages.

brave horizon
tawdry lake
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Something else i just tested is to listen to and publish messages using the FrontEnd of the MQTT Integration page in HomeAssistant: Topic: home-assistant/switch/1/power Payload: ON Liston on "#". But i can't see anything happening..

past rapids
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I see that the Aqara magic cube has a double tap automation trigger with deconz but it doesn't seem to be available using ZHA. Can anyone confirm if I'm understanding that correctly?

verbal shale
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thee thunderboard dont have zigbee right?

golden vessel
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it has. zigbee, bluetooth, etc. depending on the firmware

verbal shale
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😮

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20 bucks?

golden vessel
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I think the chip that is on your sonoff bridge also supports the same radio technologies (yep, bluetooth too)

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oh, but I think you can only use the radio for one protocol! you cant have zigbee and bluetooth working at the same time

tropic depot
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The big difference is the resources

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That thing has 256k ram

golden vessel
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but it is an older cpu, right?

tropic depot
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I think that’s efr series 2

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Which is newest... that true @gentle flint

gentle flint
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Efr32mg12p332f1024gl125, i think that's still 1 series, so no sub-ghz radio and clocked at 40MHz. Slower than series 2, but husbzb1 runs at 24MHz with 32,(kb ram

verbal shale
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Systems on a Chip (sistemas em chip) RF - SoC Mighty Gecko SoC BGA125 2.4 G 10 dB mesh multi-protocol 1024 kB 256 kB (RAM) 65GPIO

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v1 ?

molten linden
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MG12 is series 1

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MG21 is series 2

gentle flint
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Yes, MG1. I guess v2 are mg2x. Not really versions

verbal shale
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ARM Cortex M4 ?! this is not v2? I see somewhere the v1 have M33

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the Efr32mg12p332f1024gl125 have M4

gentle flint
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And mg1b has A3. Still is MG1 series. Series are not really versions.

verbal shale
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szb uses the EFR32MG21

gentle flint
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Eg MG22 has less ram and clocked slower

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But does it have 256kb of ram?

verbal shale
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the Efr32mg12p332f1024gl125 have 256 yes

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and its a MG12

molten linden
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the module in the sonoff has 64k ram I believe

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the MGM210 modules I got have 96K.

verbal shale
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ARM Cortex®-M4
Up to 40 MHz Clock Speed
Low Active Mode Current: 70 µA/MHz
1024 kB of Programmable Flash
256 kB RAM SRAM

molten linden
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series 1 are modules are getting harder to get.

verbal shale
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Zigbee and Thread Radio:
2.4 GHz IEEE 802.15.4
250 kbps O-QPSK DSSS
Down to -105 dBm Receive Sensitivity
Up to +17 dBm Programmable Output Power
10.8 mA RX current
10.0 mA Active-mode TX at 0 dBm

molten linden
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I've gone down this rabbit hole the series 2 are 20dBm Series 1 are 17.

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biggest difference beyond cpu speed and ram, is series2 have the security hw

gentle flint
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Yep, mg2 have more capabilities to lock the firmware, so doesnt really matter if you oublish the firmware or concerned about anyone connecting a debugger to your coordinator

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And faster clock.

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Can't get hw flow control working. Schematic says it is connected

fading briar
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Not sure if this is the right spot or not... I've got a ConBee II, ZHA and a few Sengled Z01-A19NAE26 dimmable bulbs. Everthing was good for about a week or so, now one of my bulbs seems to be stuck on.

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No matter what I do within HA, one bulb in a 3-bulb fixture stays on at the same brightness & color temp. The only way to turn it off is to flip the old-school dumb toggle switch that it's still wired to.

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I haven't a clue where to begin to try trouble shooting the problem. All hints welcome

tropic depot
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are you using a group?

fading briar
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The instructions with the bulb say to toggle power "at least" 10 times with a wall switch and that should reset it. 5 flashes of the bulb indicates that it's reset. I haven't managed to get it to reset yet.

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Yes, I am. It's in a group of 3 bulbs in the fixture

tropic depot
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ZHA group right?

fading briar
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looking at devtools it says the bulb state is unavailable

tropic depot
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ah

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that means it fell off the network

fading briar
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Yes, it would have to be a ZHA group - I've never even installed the Sengled app.

tropic depot
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the sengled on / off

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10x works... it's a timing thing

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you have to do it fairly quickly

fading briar
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I was doing it about as fast as I could flip the switch. Then I thought that might be too fast, so I tried a bit slower, then much slower like 1 sec on, 1 sec off.

tropic depot
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but the light actually has to go on and off... if any of them are too fast and the power cut doesn't register it wont work

fading briar
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nada

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Is that reset the only way to pick it back up & put it on the network?

tropic depot
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yes

fading briar
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Trying to rescan from ZHA for new devices won't do the trick, eh?

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Would it be worth commenting the group out of config.yaml to see if it can be addressed on its own?

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should the power toggle end with power on or off? I've tried both to no success

mighty river
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What is the diffrence between Zigbee and MQTT?

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There's Zigbee2MQTT and idk what is it

fading briar
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Whew! I put the bulb in my office fixture which is next to the computer to make it easier to chat, search, etc.

thorny phoenix
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@mighty river call google

fading briar
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Only problem is the office has a dumb dimmer switch with on/off toggle. I think it wasn't quite turning off. I put the bulb back in the kitchen with a simple, dumb 3-way switch & the 10x off/on worked a treat.

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I got the 5 flashes, went into ZHA and was able to readd the bulb.

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Thanks, @tropic depot

dawn sequoia
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Anyone using hue outdoor motion sensors for motion, lux and temperature? Do they also do humidity? Any good?

mellow geode
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(I'm using them with a ZZH stick and ZHA) They don't do humidity. Lux is ok, motion has a nice 10 seconds timeout (can be changed, sensitivity can also be changed) and temperature sometimes seems to be about 1°C off but I'm not sure

dawn sequoia
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Okay sweet, thanks :)

zenith flint
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Has anyone gotten the Iris keypads (aka Centralite 3405) working with Home Assistant? I was able to get them to pair, but they just show up with an ias zone and temperature sensor.

tropic depot
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ZHA?

zenith flint
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Yes

tropic depot
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IAS ACE devices aren’t supported yet. It’s on my list

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Has been for a while 😬

zenith flint
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Ahhh darn, haha. Are you the dev for ZHA?

tropic depot
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one of them

zenith flint
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Oo cool! Well, thanks for the work you do on the project!

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Do you happen to know if it's working in mqtt?

tropic depot
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No idea

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I think their site lists all supported devices tho

zenith flint
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Ok coo, I'll take a look. Thank you!

obsidian sandalBOT
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@pine vine Rule #6: Please do not post codewalls (longer than 15 lines) - use sites such as https://paste.ubuntu.com/ (just not Pastebin).

Please take the time now to review all of the rules and references in #rules.

pine vine
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Apologies 😦

obsidian sandalBOT
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Zigbee2MQTT is a Zigbee gateway that uses MQTT to communicate with HA and supports a range of TI chipset based controllers. Our #zigbee-archived channel is a good place to ask about using it with Home Assistant, but they also have their own Discord server.

sour shadow
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I'd likely suggest their Discord as a better place to work out why that's sulky, but before you do... have you tried resetting the stick?

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Push the button on it, while it's connected, and that should reset it if it's locked up/stuck

pine vine
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Thanks, ill drop them a message. I moved from CC2531 and ZZH has been nothing but problems

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Ill also try the reset

sour shadow
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I've done that move, and it's been plain sailing, so there's hope yet 😉

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The pre 2021 firmware does have known issues though

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If you didn't already update it, do that now

pine vine
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Reset has unlocked the starting issue (Which actually wasnt my original issue before i posted)

Now that it's back working none of my devices will function

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The more common issue im seeing is MAC transaction expired' (240)

sour shadow
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They probably need you to operate/wake them so they report in

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If things have been disconnected for long enough they're not trying now

pine vine
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Its the latest firmware. Only received the stick 2 days ago

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I get no response from my ikea dimmer

sour shadow
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So?

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Doesn't mean that it is the latest, you need to check

pine vine
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Are we talking about zigbee2mqtt firmware? If so i downloaded latest and flashed it

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ZZH doesnt come preloaded

sour shadow
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Well, the coordinator firmware, yes

pine vine
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Yes, in that case it's latest

lunar helm
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greetings! after i renamed the device and entity for a couple of bulbs, I am getting a message as follows:
ERROR (MainThread) [homeassistant.components.emulated_hue.hue_api] Entity not found: light.buddies_light
which would be correct since i renamed buddies_light to laundry_room. Anyone know how I can find where this is referenced? I have done a restart of HASS since I did the rename. this is zha on HA 2021.1.5.

simple sentinel
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ERROR (MainThread) [homeassistant.components.emulated_hue.hue_api] Entity not found: light.buddies_light
emulated hue maintains a json file of things, that might still have the entries somewhere

lunar helm
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ok, thanks

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do i need to edit the json file and make sure all get renumbered? or is there a 'correct' way to do it within HASS?

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following up the change above with a HASS restart?

simple sentinel
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Your guess is as good as mine. sounds like you should probably backup those files 😆

lunar helm
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thanks!

analog ember
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I have a few ikea on/off buttons that keep dropping of my zha network. They are directly paired to the coordinator. What could be the cause of this?

bleak cave
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@analog ember I had similar issues with pairing of the IKEA on/off switch and it also dropping off my network periodically. Puddly had me try the following in my configuraion.yaml, which also requires downloading his custom component (follow the URL):

#For IKEA Tradfri compatibility from puddly (see https://github.com/walthowd/ha-constant-modifier)
constant_modifier:
  zigpy_znp.zigbee.application:
    DEVICE_JOIN_MAX_DELAY: 6
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This stabilized the situation for me

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In my case, after adding this entry to my config, I had to completely remove and re-add my IKEA on/off switch one more time, and since then, everything is flawless

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This example also assumes you are using zigpy_znp. If you are using a different library (depending on what type of coordinator you have), you may have to adjust it to your needs.

mellow geode
analog ember
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Oh sorry, using the Sonoff zbbridge with tasmota

analog ember
molten linden
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that's gonna be bellows. I'm not sure of a similar option there. but there are a lot of options

analog ember
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Hmm, does someone know what I need to modify then?

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And if that could be a possible solution

mellow geode
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Tiergrotten's solution isn't gonna work for you. I know that on another EZSP based coordinator (chip similar to the one in Sonoffs bridge basically), the default firmware had issues keeping end devices on the coordinator due to some timeout.

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Perhaps there's a difference depending on which version of EmberZNet your bridge is on. Just guessing though

analog ember
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Aha, could updating EmberZNet help?

bleak cave
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@analog ember Just want to add that in my case, one of the core problems was that the IKEA devices never really properly joined the network due to the default 2 second max join delay in ZNP being too short for those devices. So the devices would either not pair at all or not all clusters would be discovered/work (i.e. battery percentage would be missing etc.), and they would often disappear completely from my network overnight. So puddly had me override/increase the timeout, and then the IKEA devices had enough time for the proper sequence of 1) receiving network key 2) announcing themselves 3) being joined to network. This was all very specific to zigpny_znp and TI chipsets. But it is conceivable that your EZSP based coordinator also doesn't wait long enough. But that is where my limited knowledge stops.

analog ember
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Ahh that makes sense. Is there a way to find out where the issue is? Seems like my devices join the network fine, work for 1-2 days and then just go to offline.

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It also seems it might be the remotes only directly connected to the coordinator

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I've another one that's paired to a router that never drops op the network

austere patio
mellow geode
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Today, one of my Philips Hue Calla (ZLL: the older ones with no Bluetooth and no attribute reporting) was unavailable for many hours.
I tried reading attributes and it always failed. However, I was still able to toggle on and off the Zigbee group it was in (and it would also change color + toggle).
When restarting Home Assistant, it instantly came back though.
So, is there anything special ZHA/Home Assistant does on startup so the light starts responding to unicasts again?

austere patio
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Which radio was this?

mellow geode
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TI coordinator

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ZZH

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Here, it also happened. Most of the time they come back after a short while.

austere patio
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Radio lib issues a coordinator reset, that's about it. If the next time it happens maybe see if unplugging the stick works?

mellow geode
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But this time they were already unavailable for 9 hours. Restarting Home Assistsnt instantly got them back.

sour shadow
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The pre 2021 firmware has a known stability bug on that stick

mellow geode
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I have the latest one (with the "lockup/crash fix")

desert cloak
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Bought a new Ikea trådfri e27 CWS (806 lumen) with the new remote. Seems that the bulb has already paired with the remote. Did not yet has time to pair IT with Zigbee2mqtt. The bulb seems to be already supported, but how about the new remote?

ivory hound
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sometime ago i had this kind of messages in log:

2021-03-13 19:59:10 ERROR (MainThread) [zigpy.device] Failed to parse message (b'81840113') on cluster 32799, because Data is too short to contain 1 bytes

turned out they were from my osram bulbs, one day they just disappeared after many bug reports and stuff and now they are back, just restarted and they are back

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anyone knows if anything changed that made this reappear?

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ZHA is used

ivory hound
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how can i find on zha this 32799 cluster

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to find out what is it

dawn sequoia
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Can everyone please stop talking about zzh bugs?

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I just got 2 and you are making me very worried 🤣

sour shadow
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I'm not having issues with mine

dawn sequoia
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Phew

ivory hound
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:))

sour shadow
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I did have to upgrade to the 2021 firmware, but that's been it so far

ivory hound
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i'll switch to zigbee2mqtt soon just to give it a try

shut pagoda
golden vessel
ivory hound
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yah the wierd part is

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i had this error long time ago

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it disappeared

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and today out of the blue is back

analog ember
austere patio
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Make sure to do a NVRAM backup if you're using ZHA

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But otherwise yes, it's the same thing

sour shadow
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The process never changes really

golden vessel
ivory hound
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is just today for me

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it was quiet before today

analog ember
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I'm getting a could not open port, permission denied. When trying to flash my zzh! stick. What can be the cause of this?

sour shadow
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What OS are you flashing on?

analog ember
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Windows

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Using command prompt in administrator

sour shadow
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Well, that's new... I've never had an issue with using my normal account shrug

analog ember
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Hmm, seems like when just trying it 2 more times it works. flash was succesfull

dawn sequoia
shut pagoda
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Yeah i recall you missed one from which i got. I also got message from slaesh the package is on the way, took a moment but nothing considerably bad especially when it was made clear in advance

stone halo
mellow geode
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Apparently my Tuya (Zigbee 3.0) dimmable controller has a color cluster.
It does report None for color_capabilities but Home Assistant still shows an RGB color wheel (no color temperature slider though).

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A quirk could surely fix this but should ZHA even assume it has RGB if it doesn't report any color_capabilities?

shut pagoda
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As for zzh Mar 6 ordered, Mar 9 tracking code

stone halo
stone halo
mighty island
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Hi, I notice when a zigbee device goes unavailable on the ZHA map, it doesn't immediately look much different, and I need to zoom in to see the text and then notice the text "unavailable" ... just wondering if making the circle look different would be a really quick and obvious way .. here's a mock up example .... https://imgur.com/a/86G7yP8

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As you can see, when I load the map, I don't see any of the text as default anyway. As, I guess, most of us don't?

analog ember
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Does someone have a link to the zigbee2mqtt coordinator firmware release notes? Can't seem to find them and was wondering what's fixed in the 2021 version

gentle flint
gentle flint
molten linden
lunar helm
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greetings! I am having wierdness with my zigbee lights that started recently(past couple of days). I have set the zigbee channel to 26 in configuration.yaml, and also turned on the debugging as indicated by the troubleshoot section on the Home assistant ZHA page. I am currently using HA core 2021.1.5 and a HZBUSB1 stick for zigbee access to the lights I have set up. Any ideas what I need to look for in the logs specifically? There's alot of info in the log.

tropic depot
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define weirdness

lunar helm
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the lights will turn off, but stay lighted according to HA, and when turned off again, they don't reflect the change... I hit the switch fast enough, I can turn them on immediately after i turn them off. I have 6 hue bulbs connected and the visualizer shows them meshing with others.

glad plume
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Hello, Today I would like to change from Xiaomi HUB to CC2351 Zigbee stick.

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First of all I would like to try out ZHA Integration, but after adding it into Integrations and selecting the USB what is actually see its a CC2351 Stick, but it does not stop loading.
It stucks since 10 minutes: https://imgur.com/l8p1hlZ

lunar helm
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I have tried reconfiguring the devices, to no avail

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side question: the lines connecting zigbee devices in the visualizer and different colors, I am assuming that is the 'strength' of the signals between those devices. Is there a place that defines what the values are for those connections?

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is this maybe a sign the HZBUSB is starting to fail ?

glad plume
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Hello, I would like to install my first Sonoff CC2531 Stick and try to use with ZHA or Zigbee2mqtt, but none of them works. Zigbee2Mqtt drops this error log:

Zigbee2MQTT:error 2021-03-14 19:00:12: Error: AREQ - ZDO - stateChangeInd after 60000ms
    at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/dist/utils/waitress.js:46:35)
    at listOnTimeout (internal/timers.js:554:17)
    at processTimers (internal/timers.js:497:7)
npm ERR! code ELIFECYCLE
npm ERR! errno 1
npm ERR! zigbee2mqtt@1.18.1 start: `node index.js`
npm ERR! Exit status 1
npm ERR! 
sour shadow
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Is the stick detected?

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Have you tried re-flashing the firmware in case it was corrupt?

glad plume
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Yes it is detected by ZHA as /dev/ttyACM0

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I didnt tried anything about flashing, I does not have yet experience with that, this is why I bought pre-flashed one.

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2021-03-14T18:09:27.246Z zigbee-herdsman:adapter Failed to validate path: 'Error: spawn udevadm ENOENT'
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I enabled zigbee-herdsman debug.

mellow pike
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Are there any recommendations for zigbee bulbs which are good reliable repeaters ? Using with ZHA

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BR30

glad plume
molten linden
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I have 5 Ledvance ones (sold in US by sylyvania) that have never caused any issues for me.

glad plume
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There is maybe anyone who have some knowledge and willing to help with that case?

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or if I could use ZHA that would be also a solution for me.

tropic depot
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What firmware is on it

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and you really shouldn’t do anything other than tinker with 2531’s

#

They aren’t great

tropic depot
glad plume
#

Anyhow that was the answer from nearly everybody when earlier I was asking from here what to buy.

#

I dont know about whats on it.

tropic depot
#

you have to make sure you have a coordinator firmware on it

#

Zigbee2mqtt docs are great for this

#

Yeah that’s not something I’d use personally

#

Especially with the onboard antenna

glad plume
#

I'll buy a ConbeeII, it its working but I wanted to test this whole Zigbee stuff inside HA, because it looks a newbie stuff for me to be honest.

#

that is why I started with this cheap stufff.

jolly narwhal
#

Conbee is.... Not great

#

Especially not with zigbee2mqtt

glad plume
#

than what is great?

#

because that two what everybody said here.

#

about 20 people told me that.

#

thats the best on the market, they said.

jolly narwhal
#

CC26XX and CC1352p2 are great alternatives

glad plume
#

I'll look for it

#

Thank you mate.

jolly narwhal
#

The zzh is in stock I think

glad plume
#

I dont know what should I do. really

#

I have here the stick what is discovered automaticly by HA in ZHA integration.

jolly narwhal
#

Out of stock now it seems

glad plume
#

after I put here a few device, I try to put them into pairing mode but nothing happens.

sour shadow
#

The CC2531 is known to be .... crappy

jolly narwhal
#

Crappy is an understatement in my experience

#

🤣

sour shadow
#

Sometimes you'll just have to pull the stick for 30 seconds for it to recover from being locked up

#

Sometimes you have to restart Z2M/HA so that it sees the stick again

tropic depot
#

Get a tube gateway

jolly narwhal
#

That one is great too

#

If it is in stock

sour shadow
#

Anything running a current generation chip is good

jolly narwhal
#

Atleast it looks great

tropic depot
#

I have 3 of the routers now

#

And a limited pro EZSP gateway

#

works phenomenally well

#

Tink are we allowed to post links to users stores? What are the rules for that?

glad plume
#

Perfect, looks good mate. Thank you.

#

Anyhow I checked my stick.

#

when I plug in it starts blinking green for 5 second about

#

after it turns red for half a minute blinking rapidly

#

after all LED is gone.

#

I was trying to put devices into pairing mode while the whole LED blinking stuff and also after.

#

Nothing showed up in the discovery.

obsidian sandalBOT
#

There are three Zigbee options with Home Assistant (regardless of how you install it). These are:

deCONZ is relatively stable and mature with its own UI (and Discord server). It can run in an add-on, in a Docker container, or natively. Only the ConBee range of sticks and RaspBee GPIO boards are support. Known working devices are documented, and how to request support for a new device is documented too (you can't add unsupported devices yourself).

zha is actively developed as part of Home Assistant Core, using the zigpy stack, the UI also being part of Home Assistant. The EmberZNet based sticks are recommended, but there are other options. There is no list of supported devices, as any standards compliant device should work. Devices that require extra support are listed, and adding unsupported devices is documented (you can't add unsupported devices yourself).

Zigbee2MQTT is very actively developed and can run in an add-on, in a Docker container, and natively. As of 1.15 has a native UI, and it also uses MQTT for control and configuration. It supports mostly TI based sticks, with the recommended options being the Zig-Ah-Zig-Ah!, Slaesh's stick (though be aware of the well documented communication problems with the seller), Tube's and the TI Launch-XL boards. The known working devices are well documented (which usually includes how to pair them so you don't have to find the manual), and adding unsupported devices is also documented.

sour shadow
#

Added Tube's stick to the links there 👍

molten linden
#

woohoo!

tropic depot
#

Thanks dude

molten linden
#

I will be posting some coordinator inventory later tonight. have some pre-spoken for need to account for. my Ethernet board order came early, screwed up my timing though as now I'm out of PCBs.. (but I ordered more of those last week).

glad plume
#

OK, then I put it to the trash.

#

looks like not worth to trying.

#

Anyhow, there is anybody who can help me with at least start Zigbee2Mqtt addon?

#

I have this issue.

#

since I added an USB extender between Raspberry Pi and the Dongle it became only green.

#

Finally!!! Zigbee2Mqtt is up.

#

now just need to use it somehow 😄

#

finally was able to add a device! the problem was I put the stick into Raspberry.

#

it only works with USB extender cable.

indigo matrix
#

Is there a way to find out which device is throwing this error? I'm using ZHA.

Failed to parse message (b'194c2403fe') on cluster 61184, because Data is too short to contain 1 bytes

austere patio
glad plume
#

You have to put USB extender and everything works

austere patio
#

Yes. Would be interesting to know if he is also using a Pi without a USB extender.

heavy latch
#

any idea how to unpair a Xaomi aqara D1 switch (no neutral)? I removed it from z2m with the intention of repairing to improve netwok map

#

cant get it to pair now

wispy plank
austere patio
#

That seems to be a common combination

#

Pi + any zigbee stick without a extender = bad time

wispy plank
#

Is this specifically a Pi thing or all devices? I only ask because I just ordered a new system to use that isn’t a Pi

#

Should probably just use one to be safe haha

simple sentinel
#

extender is always good policy

wispy plank
#

Also I ended up getting a zzh before they went out of stock 🙂

#

How long of an extender is needed?

austere patio
#

I think anything is better than nothing with the pi

sour shadow
#

The other thing to think about is that 2.4 GHz is used by your microwave because it's absorbed well by water. Humans are large bags of water...

#

Moving the stick above head height is handy 😉

wispy plank
#

My stick was directly next to two Pis and the router, I don’t know why I didn’t think of that haha

#

It was previously working though

austere patio
#

Would explain why it got locked up during network formation though

sour shadow
#

Just pay the customs fee and wait a while 😄

stone halo
#

shipping is 18 bucks

#

and i cant use google pay

molten linden
#

google pay shouldn't be the only option.. it's Square they except everything (well I don't pay for the level to get paypal too).

#

but this is off topic, so DM if you have any questions.

loud egret
#

Hi! any people with a raspbee 2 module (no usb) , can't get it to work with ZHA already read the discussions on the forum without luck 😦

loud egret
#

WARNING (MainThread) [zigpy_deconz.api] No response to 'Command.device_state' command with seq id '0x02'

silent lintel
#

Is there any reason not to get another CC2531 as a router? Reason I ask is because I am looking at AliExpress and there is an option for CC2450

near echo
#

Cc2531 forms a good router. See if you get an antenna one. Cc540 is bluetooth

silent lintel
#

thanks man!

grizzled arrow
#

Still waiting for my CC2652RB stick from slae. I ordered 2 weeks ago, but still not shipped..

torpid crescent
#

Hi! Do you guys have any recommendations of a Zigbee device replacing a Shelly 1 and 2.5?

#

For 230V

daring dawn
grizzled arrow
#

Lol

daring dawn
#

hehehe

#

Anyone knows if I'm able to move from ZHA to Zigbee2Mqtt, using the same (supported) stick , without having to re-pair all zigbee devices?

grizzled arrow
jolly narwhal
#

Also, what stick ?

daring dawn
#

Using a conbee II now, and while it works good, I'm having some signal issues. Thats why I bought the new 2652B.

jolly narwhal
#

we have had users report issues with conbee and z2m

#

so I would recommend against it

#

but if you are migrating to a new stick anyway

daring dawn
#

Willing to move Zigbee2Mqtt for further device support. I'm having about 40 devices now, but my newest arrivals from Tuya are not working properly on ZHA, and I can't get around with creating new quirks. While they are confirmed working in Z2M

jolly narwhal
#

repairing needs to be done

daring dawn
#

exacttly. So probably I'll wait until the new stick

grizzled arrow
#

I use now cc2531 and I moved from ZHA to z2m. Now I wait for the cc2652rb and I hope I can just switch the stick

grizzled arrow
#

With a different panid I believe

jolly narwhal
#

Interestingly these people said you don't have to repair

#

But I don't believe it

#

😄

sour shadow
#

If you're just swapping sticks with another of the same type you can do that

#

I've done that before

jolly narwhal
#

that was my impression too, if they are the same chipset

sour shadow
#

Looks like you can do it on TI sticks with the right firmware too

normal plaza
#

Will Zigbee devices ever look for a better connection, or are they "stuck" to whatever they connected to when first paired?

sour shadow
#

Depends on many things - Xiaomi devices on a Zigbee 1.2 mesh don't seem to ever do that. On a Zigbee 3.0 mesh I've seen it happen

#

Other brands may be better/worse

untold slate
#

I ordered the slaesh stick. Regretting that.

normal plaza
sour shadow
#

The stick, primarily, but also the routers

#

The stick has to support Zigbee 3.0

normal plaza
#

But what if the endpoints (of which I have mainly Aqara) don't support it?

sour shadow
#

Zigbee 3.0 coordinator checkmark
Zigbee 3.0 routers checkmark
Xiaomi Aqara changing parent checkmark

#

YMMV

normal plaza
#

Ah yes, sorry

jolly narwhal
#

I should order some of those ZB3 xiaomi devices

sour shadow
#

The T1 devices are damned hard to get

#

The only one you can reliably get is the Mijia light sensor

jolly narwhal
#

hmmm, see no t1 devices on aliexpress

#

This one ?

violet dagger
#

you can stumble on the motion sensor

sour shadow
#

I keep trying, but no luck so far 😬

#

Mind you, better for my bank balance... I'll be ordering a shed load of stuff once they're properly released

violet dagger
jolly narwhal
#

Ordered the light sensor

sour shadow
sour shadow
# jolly narwhal Ordered the light sensor

I've found the light sensor to be pretty much as good as my Z-Wave light sensors, enough that those will be removed in the future and replaced with the Xiaomi ones 😄

untold slate
#

any of you guys have a connect with the slae.sh guy?

#

Site says “don’t email, go to telegram” .... he logged in last over a month ago

#

I want to cancel my order

sour shadow
#

You should search here, the Z2M Discord, the HA forum, and have a look at his Tindie store feedback 😉

#

TL/DR: You are not alone

untold slate
#

That bad eh.

sour shadow
#

There's a reason I edited the bot message to warn folks

Slaesh's stick (though be aware of the well documented communication problems with the seller),

untold slate
#

Yeah

violet dagger
sour shadow
#

At least some are getting through eventually

violet dagger
#

open customer reviews instead

untold slate
#

I might just contact PayPal and ask them to cancel the transaction for lack of delivery

#

It’s been a week and I’ve heard nothing

sour shadow
#

Time to order a few more things from Ali Express I see NM_Tada

#

Though...

No T1 sensor

untold slate
#

He writes they’re not Amazon .... but anybody who hasn’t mailed it out after a week, is just taking a piss.

sour shadow
#

TBH his communication has always sucked

#

I ordered from the first batch, and it was bad then

untold slate
#

Wish I had been more patient. I ordered because the zzh wasn’t available.

#

Idiot.

jolly narwhal
#

you guys and your tiny zigbee sticks

#

🤌

sour shadow
#

Not all of us feel the need to over-compensate 😛

violet dagger
#

they're easier to plug in

jolly narwhal
#

I need to under compensate for my huge belly

normal plaza
#

Is the cc2531 USB using Zigbee 1.2?

jolly narwhal
#

It supports both 1.2 and 3.0 firmware

#

but nobody should be running it

#

unless you are using it as a router

normal plaza
#

yeah, it's an old throwaway I got from my brother to get started

jolly narwhal
#

slaesh is not recommended anymore, because of bad communications and shipping issues

normal plaza
#

Yeah, sorry, that's what I meant - that you guys were talking about that just before

#

I'm located in Europe, and seemingly, the other recommendation (zzh) isn't sold anywhere

sour shadow
#

It's sold directly

#

Just like Slaesh, and Tube

obsidian sandalBOT
#

There are three Zigbee options with Home Assistant (regardless of how you install it). These are:

deCONZ is relatively stable and mature with its own UI (and Discord server). It can run in an add-on, in a Docker container, or natively. Only the ConBee range of sticks and RaspBee GPIO boards are support. Known working devices are documented, and how to request support for a new device is documented too (you can't add unsupported devices yourself).

zha is actively developed as part of Home Assistant Core, using the zigpy stack, the UI also being part of Home Assistant. The EmberZNet based sticks are recommended, but there are other options. There is no list of supported devices, as any standards compliant device should work. Devices that require extra support are listed, and adding unsupported devices is documented (you can't add unsupported devices yourself).

Zigbee2MQTT is very actively developed and can run in an add-on, in a Docker container, and natively. As of 1.15 has a native UI, and it also uses MQTT for control and configuration. It supports mostly TI based sticks, with the recommended options being the Zig-Ah-Zig-Ah!, Slaesh's stick (though be aware of the well documented communication problems with the seller), Tube's and the TI Launch-XL boards. The known working devices are well documented (which usually includes how to pair them so you don't have to find the manual), and adding unsupported devices is also documented.

sour shadow
#

lists the recommend options

normal plaza
#

Sadly, Denmark requires excessive taxes and fees when things arrive from outside Europe

jolly narwhal
#

@thick plover zigbee2mqtt, none of this nonsense propitary hubs no

normal plaza
#

which is why I was hoping there'd be a reseller on the continent

jolly narwhal
#

norway has 25% tax on all items from anywhere

normal plaza
#

Denmark has 25% + % depending on item type + €20 fee 😦

jolly narwhal
#

aliexpress has an agreement with norwegian customs, so that tax is added at checkout, but for ebay etc I just get them to mark it with $1 value

#

and no issues

thick plover
#

No wonder I found Norway expensive even coming from isolated Australia. I thought we got ripped off here...

normal plaza
#

Hmm, the zzh actually seems to ship from UK ... but of course, I have no idea how it works post-Brexit

#

oh wait, it's sold out anyway

jolly narwhal
#

Norway is ... priced by our income

#

like most countries

#

😄

thick plover
#

Lol I was going to say...

normal plaza
#

and your oiiiillzz

#

Norway is the trust fund kid of Scandinavia

thick plover
#

Our iron ore production doesn’t help either

jolly narwhal
#

AUD80k a year isn't an unreasonable salary @thick plover

#

as such we pay more for living

thick plover
#

Is

#

That average salary in Norway?

normal plaza
#

gogole says AUD 98k, but that seems really high to me

thick plover
#

Wow individual or household?

jolly narwhal
#

appears average is 90k AUD

#

individial

#

according to the census office

thick plover
#

Crazy, higher than our average household

jolly narwhal
#

I do twice that though 🤣

thick plover
#

What’s a 3 bedroom apartment in Oslo go for?

jolly narwhal
#

Only idiots live in oslo 🤣

thick plover
#

Just trying to compare to Sydney

#

If I had it my way I’d be in the bush living off the grid (to a point), but if you want to money you’re kind of stuck with a city

jolly narwhal
#

AUD10k per square meter

#

average price in oslo

thick plover
#

Same as inner Sydney then

jolly narwhal
#

I paid AUD320k for my 252m2 house 50km outside oslo

normal plaza
#

that seems very cheap though

#

ah, you edited it

#

haha

jolly narwhal
normal plaza
#

I was imagining a very derelict house

jolly narwhal
#

I bought 12 years ago though, the price now is probably closer to AUD600k

thick plover
#

I paid 1.2m for a 130m2 3 bedroom apartment and the prices keep ballooning here

normal plaza
#

ouch

thick plover
#

I think we are up there with London, New York, Vancouver and Hong Kong as far as property prices go

jolly narwhal
#

Yeah, I will never live in a city, currently I'm looking at moving north, and somewhere far outside a city, can probably get a 400m2 house for AUD400k, I can work from anywhere as long a I can get to the airport and have internet

thick plover
#

Awesome - how far north? I did Lofoten When I visited, not sure I could do that isolated tho. 1 hour from a big centre or city would be ideal for me

normal plaza
#

You could buy a single-propeller plane every year if you moved!

jolly narwhal
#

I was born.... 7-8 hours north of lofoten, so thereabouts

thick plover
#

Wow - Svalbard? Haha

normal plaza
#

I came in to ask about Zigbee devices, and ended up at looking for used planes in Australia

thick plover
#

Hahahahaha

violet dagger
#

that's how it usually ends up in here

normal plaza
#

All roads lead to used 1979 Cessna?

thick plover
#

Pay a little more for a Cessna Caravan so you can cart a larger load

#

Zigbee2mqtt - now I have some reading to do

#

Any good resources to catch me up on it?

jolly narwhal
#

I had a collegue who worked in Canada, he had his own seaplane

#

because he had to reach downed servers in 4 hours

#

kept the spare part stock at his garage

thick plover
#

Awesome - my brother in law is somewhere deep in the Yukon of Canada at the moment. He is a specialist electrician and they flew him up there for a 1 day job, plus 14 days isolation for COVID before he could do the work.

normal plaza
#

So with this old cc2531, could I just plug it in a USB wall plug to use it as a router?

jolly narwhal
#

When you have flashed it with a router firmware yes

#

and paired it with your coordinator

normal plaza
#

Ah, and to flash, I'd need that special hardware, right?

jolly narwhal
#

You need either the debugger device

#

or a raspberry pi

#

with jumper wires

#

maybe even a ESP device can do it

#

I think

thick plover
#

Ok so this platform essentially makes my hue hub redundant - what about SmartThings for Z-Wave?

#

I have some door sensors that use that

jolly narwhal
#

there is zwave2mqttjs for that

#

requires a zwave stick, I use a aeotec gen5 stick for that

thick plover
#

Awesome

jolly narwhal
#

I only have 3 zwave devices because I bought it before I saw zigbee

#

so I don't use it

#

4x zigbee devices for the price of a zwave device

normal plaza
#

oh shit, I always though zigbee and z-wave were interchangeable words for the same thing

jolly narwhal
#

no

thick plover
#

Not that it matters for a wealthy Norwegian

#

😉

jolly narwhal
thick plover
#

Bed time here - enjoy your day fellas - will be reading up on all of this tomorrow and no doubt be hiding packages turning up from my wife

normal plaza
#

It's safe to assume that the zzh is made outside EU, right? Couldn't find anything about it on their website

jolly narwhal
#

its in UK I think

normal plaza
#

Yeah, it's shipped from UK, but are the components made in the UK? Apparently it matters for tolls

sour shadow
#

It's "made in the UK"

#

The components will come from wherever he sources them

#

Odds of them all being from the UK, or Europe, are "not high"

normal plaza
#

Ok - sadly, it's on the recipient to prove that they're made in the UK to avoid tolls.

sour shadow
#

The Tindie page says

This product was designed and manufactured by the inventor
Electrolama in United Kingdom

#

Trouble is, who knows what counts as "proof"

normal plaza
worldly plinth
#

Does anyone use the Sonoff Zigbee Bridge flashed with Tasmota and know how to increase the polling on sensors? There is about a 2 second delay on them.

sour shadow
#

Sensors generally can't be polled

golden vessel
#

Any opinions on the new Sonoff usb stick? It seems to be better than the Elelabs one...

sour shadow
golden vessel
#

it comes pre-flashed for ZHA 😄

jolly narwhal
#

Hard pass, give me cc26 or cc13 yes

#

And zigbee2mqtt

sour shadow
#

If you're running ZHA then the chipset is one of the recommended ones for that

amber gull
#

is that a nor-way for you @jolly narwhal ? lol

jolly narwhal
#

Yaaaaaaas

amber gull
#

it's also the recommended FW for the z2m EZSP adapter so 🤷‍♂️

jolly narwhal
amber gull
#

on paper @golden vessel it looks better then the Elelabs adapter -- devil is always in the details though

jolly narwhal
#

At that price I'd be... Sceptical

amber gull
#

Is the linked fw repo the same guy that is releasing the signed fw for the zbbridge?

#

i.e. does it required signed fw?

#

looks like it...

tropic depot
#

that is crazy cheap

golden vessel
#

shame it also requires signed fw :/

molten linden
#

wonder if it running the same 64k ram/768 flash efr32 series2 as the bridge

tropic depot
#

it is 64/768

tropic depot
#

ya that one

molten linden
#

yea it is the same

#

and same guy who provides the signed fw for the bridge

#

has the swd ports esposed to header holes too. so can free it.

#

insanely cheap though. 😭

amber gull
#

In for one, gulp

tropic depot
#

lol

molten linden
#

research lol

golden vessel
molten linden
#

just as i have pcbs shipping for usb cc2652 lol

#

no if you have a swd/j-link programer you can do it

#

same as the bridge. you just have to wipe the chip and put a new bootloader on that doesn't require the signed fw.

golden vessel
#

ah! right. same as the ebyte one too

wraith dew
#

can you use a philips hue switch without a Hue Hub if you have another zigbee hub (ie Smartthings)

amber gull
#

Yes

jolly narwhal
#

Or using a better solution like zigbee2mqtt or zha

wraith dew
#

awesome

#

thanks guys

#

i just ordered this and actually in the description it says 'no hub needes'

#

sweeeeeetttt

jolly narwhal
#

That is because those two can bind together

#

Without anything else

wraith dew
#

yea but the dimmer will be exposed to HA, right?

jolly narwhal
#

No

wraith dew
#

😮

#

ugh

jolly narwhal
#

Not without a hub

#

Or a coordinator

wraith dew
#

dammit

#

i guess ill have to cancel the order :/

jolly narwhal
#

Don't you have a smartthings?

wraith dew
#

yea i do

#

then i said 'without a hub' i meant 'without a hue hub'

#

i have the Smartthings hub

jolly narwhal
#

You can bind both of those to smartthings

wraith dew
#

lmfao

#

dammit

#

"Attempting to Cancel
Your order is being prepared for shipment. We are attempting to cancel it now. We’ll e-mail you as soon as this status changes."

#

lemme reorder lol

#

good because some HA-ers gave that dimmer great reviews

amber gull
#

PLEASE BE ADVISED: you are strongly encouraged to use the official Hue sensor integration, and cease using this custom integration.

jolly narwhal
#

I use the hue dimmer via zigbee2mqtt, it is definitely slower than the IKEA five button, and compared to Xiaomi it is horrible, but it works

amber gull
#

that's funny, because my is instant

jolly narwhal
#

Interesting

amber gull
#

I have it turning off a z-wave light and wifi light in the same room and my 15 month old can turn them on and off about five times per second

sour shadow
#

Mine is pretty fast, last I checked

jolly narwhal
#

Maybe I need to repair it

#

I only use one

amber gull
#

there are a few models -- mine is the older one RWL-020 I think

jolly narwhal
#

Identifies as this

#

Firmware version6.1.1.28573

sour shadow
#

Mine's on firmware 5.45.1.17846 - but it times out trying to update it shrug

#

Though, updating the Salus just throws an error. I should open an issue about that 🤔

lean geyser
#

What wireless switches do you use if you use any?

jolly narwhal
#

Zigbee

#

🤣

sour shadow
#

Your options do, you'll be shocked to hear, depend on where in the world you are 😉

mellow geode
#

Huh, getting a [zigpy_znp.zigbee.application] Request failed (Unsuccessful request status code: <Status.NWK_NO_ROUTE: 205>), retry attempt 3 of 5 for a (new Zigbee 3.0) Philips Hue light (that's well in range of other lights) and it still executes the commands (on/off)

#

I replugged the radio (ZHA reconnected fine) but now I'm getting: [zigpy_znp.zigbee.application] Request failed (Unsuccessful request status code: <Status.MAC_NO_ACK: 233>), retry attempt 3 of 5 (Edit: looks like both errors occur)

#

It's weird because that light never had any issues and was still working about 30 minutes before

amber gull
#

You want weird..

#

I'm running with

zha:
  zigpy_config:
    znp_config:
      max_concurrent_requests: 1000
#

Z Stack will spit out BUFFER FAILED messages occasionaly, but the frame is still sent

mellow geode
#

lol

#

What's the current default?

amber gull
#

16?

austere patio
#

Yeah, 16 for the newer radios. But you wouldn't get an error message if the message was never sent.

#

Is this another bulb joined directly to the coordinator?

mellow geode
#

It's not but according to ZHA map it has connections to about ~30 other routers

amber gull
#

FWIW, I had some LWB014s and they were droppnig some end device childrens

#

I have two LWA007s left now -- they routinely fail ZCL attribute reads

#

but always work for on/off reliably

austere patio
#

When you say "still executes the commands", are you saying that the request "fails" but the light still turns on/off in the end?

mellow geode
#

It's a 'LCG002' (zcl_version: 2 with ZHA profile, also reports attributes)

austere patio
#

Does that happen when a AF.DataRequestSrcRtg.Req request is sent during retrying that forces the request to take the last seen path? You'll see a list of NWKs as SourceRoute.

#

That's basically a last resort that for me seems to work (it's better than the request outright failing due to the coordinator not being able to discover a route) but it looks like an ACK is not able to be relayed back to the coordinator

#

And since the request was likely sent with expect_reply=True, it'll fail when the ACK isn't received

mellow geode
mellow geode
austere patio
#

The source routing last resort retry was for 0x74FC

amber gull
#

Should be the latest, I routinely suck down the z2m zigbee-ota repo curl https://raw.githubusercontent.com/Koenkk/zigbee-OTA/master/index.json | jq -r '.[] | .url' | xargs wget

mellow geode
#

Guess I'll just power cycle the light for now

#

OK, this sounds stupid

#

But the power switch that's still connected to the light is apparently faulty

#

I guess it has a loose contact or something because it was still switched on

#

But when I pressed a bit harder, the light turned back on again (to the power restore state)

#

So it was a false alarm, sorry lol

austere patio
#

Is the intermittent or bad contact making the light glitch out?

#

Or was it just off?

mellow geode
#

The switch might have still been connected sometimes but I think it was mostly off
So I guess the light "responding" to the on/off (which I only tried a couple of times) was just the switch(?)

amber gull
#

So if we don't hear from you again, we can assume house fire?

mellow geode
#

Yeah, the electrician who originally wired this house didn't wire it up to German/Europe standards lol

#

And the painter put paint in every switch or something like that

#

I'll replace them... at some point

mellow geode
amber gull
#

1.65.11_hB798F2B and Philips as mfgr

mellow geode
#

That's old firmware (compared to every Hue light I have)

#

Do you know which image id they use?

amber gull
#

2021-03-15 10:44:15 DEBUG (MainThread) [zigpy.zcl] [0xad0e:11:0x0019] OTA query_next_image handler for 'Philips LWA007': field_control=0, manufacture_id=4107, image_type=276, current_file_version=16780812, hardware_version=None

mellow geode
amber gull
#
2021-03-15 10:36:48 DEBUG (SyncWorker_12) [zigpy.ota.provider] ImageKey(manufacturer_id=4107, image_type=276): /config/zigpy_ota/100B-0114-01000B00-ConfLightBLE-Lamps-EFR32MG21.zigbee, version: 16780032, hw_ver: (None, None), OTA string: 
2021-03-15 10:36:48 DEBUG (SyncWorker_18) [zigpy.ota.provider] ImageKey(manufacturer_id=4107, image_type=276): /config/zigpy_ota/100B-0114-01000E04-ConfLightBLE-Lamps-EFR32MG21.zigbee, version: 16780804, hw_ver: (None, None), OTA string: 
2021-03-15 10:36:48 DEBUG (MainThread) [zigpy.ota.provider] FileStore: ImageKey(manufacturer_id=4107, image_type=276): Preferring '/config/zigpy_ota/100B-0114-01000E04-ConfLightBLE-Lamps-EFR32MG21.zigbee' over '/config/zigpy_ota/100B-0114-01000B00-ConfLightBLE-Lamps-EFR32MG21.zigbee'
2021-03-15 10:36:48 DEBUG (SyncWorker_14) [zigpy.ota.provider] ImageKey(manufacturer_id=4107, image_type=276): /config/zigpy_ota/100B-0114-01000E0C-ConfLightBLE-Lamps-EFR32MG21.zigbee, version: 16780812, hw_ver: (None, None), OTA string: 
2021-03-15 10:36:48 DEBUG (MainThread) [zigpy.ota.provider] FileStore: ImageKey(manufacturer_id=4107, image_type=276): Preferring '/config/zigpy_ota/100B-0114-01000E0C-ConfLightBLE-Lamps-EFR32MG21.zigbee' over '/config/zigpy_ota/100B-0114-01000E04-ConfLightBLE-Lamps-EFR32MG21.zigbee'
2021-03-15 10:43:41 DEBUG (MainThread) [zigpy.zcl] [0x4642:11:0x0019] ZCL request 0x0001: [0, 4107, 276, 16780812, None]
2021-03-15 10:43:41 DEBUG (MainThread) [zigpy.zcl] [0x4642:11:0x0019] OTA query_next_image handler for 'Philips LWA007': field_control=0, manufacture_id=4107, image_type=276, current_file_version=16780812, hardware_version=None
mellow geode
#

Huh, that really does seem to be the latest one then

amber gull
#

huh -- didn't know they had a EFR32MG2 in them either

#

I had to buy them locally in a pinch as I pulled out 30 some ecosmart bulbs and I was router poor

mellow geode
#

haha

amber gull
#

I have tried to avoid Hue as I had nothing but problems with the first generation hue bulbs

mellow geode
#

Yeah. Every bulb with the ZLL profile hasn't been that great for me. All new ones with Bluetooth (ZHA profile + attribute reports) are my most reliable bulbs (at least I never noticed any issues with them)

#

3 to 5 minutes instead of 45 to 75 minutes.

#

Is it possible that they only fail attribute reads because they are read much more often or something like that?

#

(The increased polling was added because the ZLL Hue bulbs don't report attributes. Since newer firmware on the BT bulbs changed some of the manufacturer names to Signify, they are now polled in a "normal" interval.)

amber gull
#

I don't know

#

I'm reading the model attribute as a sort of self made pro-active "ping" attempt

mellow geode
#

Ah, okay then

amber gull
#

the Hue bulbs will fail for hours at a time, come back to life for a few hours, fail again

mellow geode
#

Huh, that's weird

#

Can't say that I ever encountered this

amber gull
#

I just eventually excluded them --- try to track down the silabs stack bug where everthing crashes

#

run it against all my IKEA stuff now, along with a daily leave and rejoin -- network has been really stable last few weeks, knock on wood\

#

(didn't know until now the Hue stuff is probably running the same Emberznet stack underneath)

mellow geode
#

I think they are running a newer version though.

#

(Perhaps try Adminiuga's test to see if they crash?)

amber gull
mellow geode
#

I think he tried it on older Hue ZLL firmware (which are not running on Silabs) but they were encrypted.

#

(This was related to a completely different issues of older ZLL (non-Bluetooth) Hue bulbs not responding to unicasts for a couple of hours but coming back after some time)

austere patio
#

It's encrypted as well

#

But the newer Hue OTA files seem to have a ton of short, undocumented subelements (68 for that image, most others I've seen have just one for the FW) with ~500-900 bytes of more random data. No clue what it's for.

mellow geode
#

Perhaps it’s somehow related to the Bluetooth part?

orchid elbow
#

Are zigbee devices the easiest to add to hass? Irrelevant of the brand, you can add directly right? Full functionality?

silent lintel
#

I just paired a CC2531 as a router, but can not for the life of me pair another one. I currently have a zzh! as a coordinator and 2 x CC2531 routers. This CC2531 that is not pairing was my coordinator before zzh! Is there a limit on how many CC2531 routers Z2M can have?

#

I keep flashing the CC2531 with the router firmware, and it looks like it passes, but it just wont pair to Z2M

#

I have in the past had to try over an over again to get certain devices to pair. Literally 20 times for one of my hue bulbs

warm estuary
#

I have some “No name” Zigbee groups in HA. I think they are for bulbs etc that are grouped when I bind them to a remote? Is it possible to rename these somehow?

mellow geode
#

You should be able to rename it through the UI. I’m guessing it’s the 0x0000 IKEA group?

warm estuary
warm estuary
mellow geode
#

Huh, you're right

#

I think it's an auto-generated group that IKEA remotes need. It should have a name though (although it also doesn't for me)

grizzled arrow
grizzled arrow
grizzled arrow
#

For now, I emailed ’sascha@ehle.rs’ for the status as that is the contact address in PayPal.

acoustic swallow
#

delivery with slaesh take some time and patience 🙂 but at the end, the product is great

grizzled arrow
#

I’ll hope I will receive it. Just annoying that there is no communication at all at the moment.

ivory hound
#

on z2mqtt i am testing it and I've observed that there are devices that don't pair correctly, like aqara vibration sensor or xiaomi SP-EUC01

#

whatever i do it always pairs different

#

take the vibration one for example: sometimes it pairs and it always detect vibration

#

or plug sont show voltage, energy consumption etc

#

are those common things?

#

on zha they solve the plugs by being lazy only power is reported and done ....

jolly narwhal
#

Never had issues like that

#

What coordinator do you use?

ivory hound
#

deconz conbee 2 for testing propose

#

i ordered zzh

jolly narwhal
#

There is your problem, probably

sour shadow
#

I know that sometimes devices can be fussy to get fully paired - so for battery powered ones I keep them awake until Z2M reports the interview complete

jolly narwhal
#

On my cc1352 the interview is over so quick I can't get in more than one extra press

#

🤣

ivory hound
#

yah i've read about his keep awake thing 🙂

jolly narwhal
#

And I'm not exaggerating

ivory hound
#

yah on conbee 2 as usuall things are slow

#

haha

sour shadow
#

Some devices interview quickly, others... not so much

ivory hound
#

on some device i get that messages after 4-5 minutes

#

haha

jolly narwhal
#

What

#

It is less than 5 seconds for me mostly

sour shadow
#

Yeah, I might see 10 seconds for a crappy device

ivory hound
#

like i said after this test i'll trow this conbee stick, don't even worth donating it to somebody, you don't do them any good

jolly narwhal
#

I got worried when it was 6 seconds

ivory hound
#

how do i make z2mqtt to report for example new state of a light when power was cut (and the bulb ofc remains lit)

#

z2mqtt doesn't seem to notice bulb is on for 3 minutes now

tepid cliff
#

I'm struggling with a few lights, particularly one, that does not respons to automations. Neither from HA or NodeRED. The service is fired when configured to, it shows in the log, but nothing happens with the light.
I can fire the automation manually and it responds, and I have no issues controlling the light. But it does not respond to automations.
I'm unsure how to troubleshoot it, other lights and automations work fine

#

Any idea what kind of ZHA-log I should look into?
I'm using Hue/IKEA with a Conbee II

#

I just made an automation turning off a zigbee and a z-wave light - the latter went off fine, the first one not.

radiant moth
#

I have found that ZHA sometimes doesn't do so well with multiple simultaneous commands. You might find a delay node in NR fixes it. I have a place a few in some of mine for this reason

quiet hare
#

Hi, since yesterday I am getting [pydeconz.websocket] Client connection error in HA log. I am running HA Supervised with deCONZ integration in Hyper-V VM and deCONZ on the Windows host. I updated deCONZ to the latest, removed and set up the integration. It recognizes the gateway and reads all devices from it, but all entities are unavailable immediatly and the above error is logged. Any ideas what to check?

tepid cliff
quiet hare
#

I enabled debug logging for pydeconz:
2021-03-16 12:32:56 ERROR (MainThread) [pydeconz.websocket] Client connection error
2021-03-16 12:32:56 DEBUG (MainThread) [pydeconz.websocket] Websocket starting
2021-03-16 12:32:56 DEBUG (MainThread) [pydeconz.websocket] Reconnecting to deCONZ in 15.
2021-03-16 12:33:09 INFO (MainThread) [homeassistant.components.websocket_api.http.connection] [139725547638304] Connection closed by client
2021-03-16 12:33:11 DEBUG (MainThread) [pydeconz.websocket] Websocket starting

tepid cliff
radiant moth
tepid cliff
#

Yep, let me just translate to English 😄

#

So the service is successfully called, but nothing happens.

radiant moth
#

Can you share the flow using paste ubuntu?

tepid cliff
#

Yep!

radiant moth
#

NR looks fine. Assuming outdoor_entrance is the correct entity then it's clearly being called correctly.

tepid cliff
#

It honestly seems like my Zigbee network needs to "wake up" before anything can happen.
Buttons on my lovelace reacts 1/10 times the first time I push them (on light groups), but almost always the second and third.

#

And of course sometimes only 2 out of 3 bulbs in the group reacts. So i'm thinkin, as you said, it really struggles with 1) the first command in a while and 2) multiple commands at the same time.

#

I've set it up with a double node now. So light.turn_on/off --> Delay 15 seconds --> light.turn_on/off and we'll see throughout the next sunset/sunrises

radiant moth
#

Have to say I don't have that sort of issue. I have a sunset automation that addresses 11 light circuits. I have to separate the WiFi and zigbee publishing by half a second. (7 zigbee lights on a single node and then 4 Wifi separately)

golden vessel
#

@tepid cliff isn't it just range issues?

#

also, are you turning powering off (cutting power, not just turning off) any devices on the network?

tepid cliff
#

No, devices are never turned off (cut power)

#

My girlfriend got the stern "mesh network important"-speech the other day.

#

I might get another repeater though, I've heard bulbs can be unreliable?

golden vessel
#

there are some bugs in some chips, but they could be on bulbs, plugs and probably repeaters too...

tepid cliff
#

Here's a portion of my network with the light in question

#

Small, battery operated (Aqara) sensors that triggers z-wave lights always work without a hitch.

stone halo
#

Any recommendations with what lamps to start with? I'm thinking about starting using 2 Philips play bars but am open to hear tips

#

Student room so not sure yet

#

Might also get 2 Lidl lamps

ivory hound
#

@tepid cliff you have deconz? conbee?

#

ah nvm you moved to zha with conbee stick

#

my advice run away from that conbee

tepid cliff
#

How far?

ivory hound
#

far far away

#

until you reach a Elelabs Zigbee USB Adapter

#

that will solve all your issues

#

ofc if you dont have wifi / bluetooth interference

#

so how do you guys make zigbee2mqtt not be blind when power cuts and all lights come back ON, but it sees everything like nothing happen?

golden vessel
exotic crater
#

Hey maby someone can help me out I am getting " 21-03-16 16:08:10 WARNING (MainThread) [supervisor.addons.options] Unknown option 'new_api' for Zigbee2mqtt (7ad98f9c_zigbee2mqtt)
21-03-16 16:08:10 WARNING (MainThread) [supervisor.addons.options] Unknown option 'restartdelay' for Zigbee2mqtt (7ad98f9c_zigbee2mqtt)
21-03-16 16:08:10 WARNING (MainThread) [supervisor.addons.options] Unknown option 'initialdelay' for Zigbee2mqtt (7ad98f9c_zigbee2mqtt)" all of a sudden. I tryed to find help through google but i dont undersand what they are saying. Can someone maby help me out here?

tepid cliff
tepid cliff
amber gull
#

Supposedly the ITEAD/sonoff EFR32 EZSP stick is not firmware locked

golden vessel
tepid cliff
golden vessel
#

that is a good indication that you have bad signal on your network

tepid cliff
#

Well damn, now it showed up as Phillips

mild lynx
#

Hi, I have hit a dead end

Zigbee with Sonoff Tasmota
Tuya devices (Blind motor & replacement light switch)

Added ZHA, updated the Quirks with those on Github and am able to populate the Sonoff and doing a discovery finds the two devices

However, the devices do not have any entities or anything that is controllable. Looking at logs I see the following, which indicates that the updated quirks are not being matched

2021-03-16 18:34:07 DEBUG (MainThread) [zigpy.quirks.registry] Checking quirks for _TZE200_zah67ekd TS0601 (84:71:27:ff:fe:11:43:5e)
2021-03-16 18:34:07 DEBUG (MainThread) [zigpy.quirks.registry] Considering <class 'zhaquirks.xbee.xbee_io.XBeeSensor'>
2021-03-16 18:34:07 DEBUG (MainThread) [zigpy.quirks.registry] Fail because endpoint list mismatch: {232, 230} {1}

I followed the process for manually updating the files, which I have confirmed are replaced, I removed the pycache folder and am now stuck on what to do next

mild lynx
#

Aha!, I have found that the folder in the Github info is not the one to update. I randomly found this location and have updated this and I can now see an Entity on my blind motor - \config\deps\lib\python3.8\site-packages\zhaquirks

junior viper
#

Hi, quite a strange question.. But, is it possible for me to get my neighbours IKEA Trådfri-driver in my zigbee2mqtt? Seems to have 2 unidentified Ikea devices. Is there any way I can figure out if it's a bug or not?

sour shadow
#

Possible, if you had Z2M in pairing mode when they tried to pair their devices

fading moth
#

Hi, I got Sonoff temperature sensor and it is shown correctly in Zigbee2mqtt with both temperature and humidity values reported fine. However, when I add the corresponding sensor entities to lovelace entities card it shows Unknown for temp/hunidity values. Any idea?

ivory hound
#

so how do you guys make zigbee2mqtt not be blind when power cuts and all lights come back ON, but it sees everything like nothing happen?

jolly narwhal
#

Retain

tepid cliff
golden vessel
#

maybe zigpy should fail the pairing if some part of the interview fails? Because usually it will lead to issues, and most users may never notice...
@gentle flint ?

gentle flint
#

It does so if it doesn't get a node descriptor, active endpoints list and endpoints descriptor. Failure to get manufacturer and model is allowed as some devices do not support it. Debug logs of the interview

wind phoenix
#

Is there any way I can use the original Philips Hue app with HA using ConBee stick, without the original bridge. Asking for “a wife” 🤷🏻‍♂️

radiant moth
daring dawn
grizzled arrow
#

I ordered 28 Feb.

daring dawn
#

Wow...that github article!

#

I just ordered yesterday, but I can't wait so long.....I think I might cancel it via paypal and buy it via a more reliable way..

verbal shale
#

its fine, bue sometimes lost conn

fossil grail
#

Hello all, my first time on discord 🙂 I'm writing a detailed article on my blog (italian language) about ZHA. Does anyone has a correct explanation of the numbers on the link lines between zigbee devices please? I could not found what does they mean...

radiant moth
#

LQI, or Link Quality Index is a value used to compute Link Cost for Zigbee and other stacks. Link Cost can be used for creating network routes, selecting network parents, determining neighbors and managing routing tables. In both the Zigbee and IEEE 802.15.4 standards, LQI is required, but unlike RSSI (Receive Signal Strength Indication -- a standardized value), it is left to the manufacturer to determine how to implement LQI. On-chip radios differ significantly, so the mechanisms to evaluate LQI must be specific to the radio.

#

The ZigBee routing algorithm uses a path cost metric for route comparison during route discovery and maintenance. In order to compute this metric, a cost, known as the link cost, is associated with each link in the path and link cost values are summed to produce the cost for the path as a whole.

sour shadow
#

A link of zero (the worst) is generally bad, or could indicate unknown. A link of 255 could indicate a perfect signal, or that it isn't reporting correctly.

#

Generally anything between 1 and 254 is something more likely to be "useful", for some value of useful. That said, my Lidl socket had an LQI up in the 130+ range, and spent half the time not responding. My Salus socket in the same place has an LQI down in the 40 to 60 range, and is always connected.

#

So, as the quote from Rich suggested, the LQI should be taken with a wheelbarrow of salt

sterile sleet
#

I can't for the life of me add a tradfri outlet and a e27 tradfri to ZHA right now, my mesh works fine but nothing gets detected... reset multiple times now :/

#

ha, it worked instantly when I tried pairing via a tradfri bulb

amber gull
fossil grail
amber gull
ivory hound
#

@amber gull i like your mesh 😄

amber gull
#

Down to 110 nodes now after pulling 30 ecosmart bulbs -- quite router poor still too, have a lot of sensors, and sengled, king of fan controllers that are mains powered but end devices

#

But everything is super stable and reliable these days, all so boring 🤪

radiant moth
wind phoenix
tropic depot
amber gull
#

Have you switched to EFR32 pro?

verbal shale
#

hey @tropic depot i'm testing right now what you ask

tropic depot
#

yea I switched a bit over a week ago

molten linden
#

mine got so boring I make stuff for others to hopefully make things boring.

mellow geode
fossil grail
mellow geode
#

I think the two LQI readings are what each node reports. They should be similar

#

For example, I have one LEDVANCE controller that literally only reports 254/255 as an LQI (bug)
The line between the LEDVANCE router and another router has "150/254" on it then.

#

I also tried https://github.com/walthowd/ha-constant-modifier today (on current Home Assistant 2021.4.0.dev20210317 but the issue also happened on 2021.3.2).
Somehow when I click "Check Config" with the example entry from the readme, it's stuck. (Endlessly spinning)

#

The only "weird" thing I got in my configuration.yaml is this:

  packages: !include_dir_named integrations
#

Perhaps this causes the constant modifier to hang?

thorny phoenix
#

some unwanted challenges from e1812 ikea button...paired/repaired 9 times in a row and i cannot make an automation with it. it doesn't have the action "on" as the switch

mellow geode
thorny phoenix
#

who?

mellow geode
#

You and of your shortcut button

#

(assuming you're using ZHA) Settings -> Integrations -> Zigbee Home Automation -> Devices -> Tradfri Shortcut button -> Device signature

thorny phoenix
#

oh..sorry

#

zigbee2mqtt

mellow geode
sour shadow
#

You probably need to be on 1.18.0 or 1.18.1

thorny phoenix
#

didn't say it wasn't supported

#

last version used

#

just...what it is discovered..is useless

sour shadow
#

So, you get action

#

I'd expect that it'll be something like click

#

Or whatever it explains in there

thorny phoenix
#

battery: 100
update:
state: idle
update_available: false
friendly_name: 0x680ae2fffec1db8f action
icon: 'mdi:gesture-double-tap'

#

this is state of sensor.action

sour shadow
#

Well, no, that's the attributes 😉

thorny phoenix
#

state is empty :))

sour shadow
#

It will be until you push it

#

Then it will briefly change

thorny phoenix
#

ok ok..but...i cannot use for trigger this device 😦

sour shadow
#

Is there not a device trigger?

#

If not, you still can, I've done that for other buttons

thorny phoenix
#

i have useless options for triggering

sour shadow
#

Ah well, state trigger it is

thorny phoenix
#

like...this?

sour shadow
#

So, yes, probably

thorny phoenix
#

oh..cannot put the hugging cat here :))

#

the problem was state and not device...i will check it tomorrow as i want to use it as a doorbell

mighty river
#

Hi, I use the Conbee II USB stick, which is currently not working with Z2M. In the HA log it says, every few seconds, Detecting HardwareAction.REMOVE/ADD USB/SERIAL Hardware. '
Is that correct? Seems wrong for me

sour shadow
#

Sounds like a problem with your hardware

#

If that's a Pi, I'd suspect the power supply

mighty river
#

But I never had a problem, before the Conbee II, I used a CC2531, I wanted to get more speed and better performance, but I dont get it running

sour shadow
#

And maybe the Conbee II draws more power...

mighty river
sour shadow
#

Yeah, that's a hardware problem, or you've got major OS issues

mighty river
#

My Raspi power supply has 2500mA. What do you suggest? You think the Conbee stick is broken?

sour shadow
#

It's possible

#

There's a custom component for checking the Pi's power supply - worth installing that

stone halo
#

WOW

#

both slaesh and zzh are through their stock

#

nvm slaesh has fullfillment problems

sour shadow
#

ZZH is now being done in small batches, it's been back in stock twice this week ISTR

desert cloak
#

Is there already support for the new ikea styrbar controller and e27 CWS bulb?

#

Other than ikea’s own gatewsy, that is.

sour shadow
#

Doesn't look like Z2M supports it yet

desert cloak
#

Yeah, so it seems 🧐

sour shadow
desert cloak
#

Yup. Never tried to add support to new devices myself. Probably not that difficult though. Maybe will try that next weekend

spice kelp
#

is there a trick to changing the zha channel? can't get mine to update with the yaml config

golden vessel
mighty river
#

Raspi 3 B

spice kelp
austere patio
obsidian sandalBOT
#

@idle orchid There are three Zigbee options with Home Assistant (regardless of how you install it). These are:

deCONZ is relatively stable and mature with its own UI (and Discord server). It can run in an add-on, in a Docker container, or natively. Only the ConBee range of sticks and RaspBee GPIO boards are support. Known working devices are documented, and how to request support for a new device is documented too (you can't add unsupported devices yourself).

zha is actively developed as part of Home Assistant Core, using the zigpy stack, the UI also being part of Home Assistant. The EmberZNet based sticks are recommended, but there are other options. There is no list of supported devices, as any standards compliant device should work. Devices that require extra support are listed, and adding unsupported devices is documented (you can't add unsupported devices yourself).

Zigbee2MQTT is very actively developed and can run in an add-on, in a Docker container, and natively. As of 1.15 has a native UI, and it also uses MQTT for control and configuration. It supports mostly TI based sticks, with the recommended options being the Zig-Ah-Zig-Ah!, Slaesh's stick (though be aware of the well documented communication problems with the seller), Tube's and the TI Launch-XL boards. The known working devices are well documented (which usually includes how to pair them so you don't have to find the manual), and adding unsupported devices is also documented.

hardy crane
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Basic info on each option

austere patio
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Neither method is easy but the second is the "safer" of the two. Hopefully this all will be exposed once work begins on the unified zigpy CLI.

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Alternatively, if you have a tiny network and don't care about re-joining devices, just re-flash the zzh and your config will be used during formation of the new network.

stone halo
golden vessel
spice kelp
fossil grail
# mellow geode For example, I have one LEDVANCE controller that literally only reports 254/255 ...

Thank you for the answer. So you mean that the two numbers are the two LQI that each router/end device reports about each other? But then why some devices (end devices typically) have only one number? And why those LQI values are different from the value found in device card or in ZHA Newtork Card (try yourself!) and the two numbers are sometimes very different from each other? If those numbers are the mutual LQI how to understand what LQI is about what device?
Sorry to bother but... hey, I'm writing a guide about ZHA so...

mellow geode
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I think the values shown in the ZHA Network Card are calculated differently. Perhaps they are not just the LQI from the last jump? But I’m not sure and you probably shouldn’t quote me lol

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In my experience though, the LQIs haven’t exactly corresponded to how good a device is communicating in a network

fossil grail
mellow geode
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Tell them they don’t need to worry about it lol

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ConBee generally has the highest LQI, then EZSP-coordinators and TI coordinators somehow calculate the worst LQI in the same environment

fossil grail
# mellow geode Tell them they don’t need to worry about it lol

Yeah, if I tell them so they'll ask all togheter! 😄 I'll not tell anything at the moment. I've even watched in the zha_map js sourcecode and I understand that those values are two LQI about a device and his neighbor. But why some are two while others are just one number?

mellow geode
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Perhaps the devices don’t report it when queried

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Or the end devices were sleeping while the topology was scanned, so only the router could report the LQI

regal ridge
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I'm looking to buy a few of the Xiaomi Aqara devices (button, temp/humidity sensor) but don't want to use their zigbee gateway. Would I be able to connect these to HA using my Nortek zwave/zigbee usb radio? I only use it for zwave now. I would probably need the zigbee2mqtt addon as well

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I've seen reports that they will work with a conbee, so I would assume they would also work with the Nortek

austere patio
left shale
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Hi all, Having many issues with my zigbee sensors with zha. For reference i use a sonoff zigbee hub with zha. After ~6hours of nothing happening they go unavailable. If I open or close the door it comes back online, like its timing out. Heres the profile of the sensor. Thanks https://zigbee.blakadder.com/eWeLink_RHK06.html

untold slate
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i emailed PayPal to cancel my slae.sh zigbee stick order

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because ... i dont even want it anymore

unborn compass
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My zzh came so quick. Slaesh never responded to my emails and I finally had to get PayPal to refund after like 5 months 😬

untold slate
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I'm 10 days in, but I'm already asking for a refund.

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I received an order acknowledgement that said it would be sent within the next few days. He does not respond to email or message. All I see written about where he does communicate is that he is "facing problems with DHL" and whatever. Thats fine, but if you fail to communicate with your customers then you don't deserve my money.

sour shadow
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Funny though, I ordered stuff recently that DHL had no trouble getting from Europe to the UK in a timely manner shrug

untold slate
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I avoid using DHL at all costs, even if it means I can't get a product at all.

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Not because I have a problem with the company as a whole, but their Thai team are .... evil.

sour shadow
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Ah, yeah, here there's no issues and they're one of the better companies (at least from outside, no idea what they're like internally)

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Now, Yodel/Home Delivery Network...

wide nimbus
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I use whoever is cheapest because...they’re pretty much all the same 🙂

sour shadow
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Not here for sure, Yodel are infamous for "mostly" delivering something - by leaving it in your garden, in the hedge, a neighbour's garden, or just not even trying

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They're also not the worst 😄

wide nimbus
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Yodel/Hermes etc struggle with the last mile a bit, totally area (driver...) dependant

sour shadow
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"a bit" 😂

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That said, DPD are IMO the gold standard (from a customer perspective)

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There's a whole bunch of good enough that typically includes Fedex, DHL, and others. And then you get the "idiot in a van" couriers that are just madness

wide nimbus
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My local idiot in a van has a clapped out corsa

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And is great 🙂

untold slate
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We have so many couriers here, the competition is murder. I rarely pay more than $1 for anything to be shipped. From any domestic seller.

stone halo
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My slaesh stick is out for delivery already

untold slate
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Yay!

daring dawn
# untold slate i emailed PayPal to cancel my slae.sh zigbee stick order

shaking hands . #metoo, I cancelled it after the bad reviews. Might be a bit prematurely as I only ordered it last Monday, but....I kindly sent a mail to cancel the order, and with no respons and all experiences here and elsewhere, also initiated the Paypal refund... Instead - I went over to tindie and found one there. Read this seller is more reliable, only thing is UK, hope customs won't charge me ~20 for the 3 euro's limit exces

stone halo
cerulean thorn
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Whats wrong with sleash stick? In my view it uses superior com chip, but has anyone reported worse performance? I dis see he had covid death in his family so thats why he is unavailable

sour shadow
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The stick, maybe not so much, his communication.... quite a bit 😉

untold slate
cerulean thorn
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Yes i think its the covid death. Last i heard fron him he was clearing out the house