#FeatherS will not go into Boot Mode
1 messages · Page 1 of 1 (latest)
Hey folks - I've been working with Ed on this on my discord server - Here's the following details....
He has a win11 PC and a Mac running 10.15.7
none of my boards or the Adafruit Feather RP2040 present a USB mass storage device.... but all boards boot ok (mine go into the hello world code).
If he puts my boards into download mode, no serial device appears on either the Mac or Win11.
He's changed USB cables, and is direct connecting (not via a Hub).
The bizarre thing is... he has a CPE and that boots fine and shows a mass storage device.
So the SAMD21 is working, but the USB on the 2040 and ESP32-S2/S3 don't work.
Has anyone encountered anything like this before? I surely haven't.
@normal sluice This channel is specific to the Adafruit IO cloud service. You will get better results in #help-with-circuitpython
Yeah, I didn't start the thread here, sorry. But it' also not specific to CP - It's more a Computer/HW issue so not sure CP channel is appropriate either?
Probably#help-with-projects
@normal sluice Not sure and no problem. I am curious though - this only happens with placing the board in DFU/download mode?
No mass storage device appears at all in CP or UF2 mode, and no serial device appears when in download mode.
It screams USB cable, but the same cable works with his CPE 😦
Dumb questions - 1) do they actually have the appropriate USB drivers installed 2) is the USB cable charge only?
there are no drivers needed on the Mac. Windows should have at least the serial/JTAG/CDC driver installed by default.
No drivers for which? The RP2040?
The ESP32's at least - not sure what the RP2040 requires.
well, I know my Adafruit RP2040's boot fine here on my Mac anyway, and I never installed anything to support that.
@normal sluice Are they running MacOS ventura?
No, he sad he was running Catalina (10.15.7)
I went through all of the usual questions/stuff on my discord server with him before asking him to post here. I'm really at a loss.
I agree that it does scream usb cable
He said he tried different cables - I asked him to also flip the end of the cabe - he said he tried all of that and didn't help.
Does it work on the Win11 machine?
Oh man, frustrating.
I really think you will find multiple people to help in #help-with-projects
No, none of the boards work on either machine - in any boot mode.
Ok. I need to do a stream for some folks - when I'm done, I'll re-post all of this into #help-with-projects and then get you to delete this thread @wraith path - is that ok?
I can't delete threads, I am an employee but not a moderator. It's ok if it's here. Good luck on your stream!
Seems the OP has gone offline for the night.
I'm going to jump over to your server to read what you suggested and see if I can assist in any way 🙂
Oh, thanks! This is the thread...
#973100353581121556 message
Just letting everyone here know that the OP got it all working with a new USB cable. Happy to let this thread expire, or have a moderator close it 🙂