#FeatherS will not go into Boot Mode

1 messages · Page 1 of 1 (latest)

frigid prairie
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I have several Feathers from UnexpectedMaker S3, S2 Neo and and Adafruit Feather RP2040. None of which will boot so I can upload new code. Any idea why?

normal sluice
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Hey folks - I've been working with Ed on this on my discord server - Here's the following details....

He has a win11 PC and a Mac running 10.15.7
none of my boards or the Adafruit Feather RP2040 present a USB mass storage device.... but all boards boot ok (mine go into the hello world code).

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If he puts my boards into download mode, no serial device appears on either the Mac or Win11.

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He's changed USB cables, and is direct connecting (not via a Hub).

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The bizarre thing is... he has a CPE and that boots fine and shows a mass storage device.

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So the SAMD21 is working, but the USB on the 2040 and ESP32-S2/S3 don't work.

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Has anyone encountered anything like this before? I surely haven't.

wraith path
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@normal sluice This channel is specific to the Adafruit IO cloud service. You will get better results in #help-with-circuitpython

normal sluice
silk copper
wraith path
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@normal sluice Not sure and no problem. I am curious though - this only happens with placing the board in DFU/download mode?

normal sluice
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No mass storage device appears at all in CP or UF2 mode, and no serial device appears when in download mode.

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It screams USB cable, but the same cable works with his CPE 😦

wraith path
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Dumb questions - 1) do they actually have the appropriate USB drivers installed 2) is the USB cable charge only?

normal sluice
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there are no drivers needed on the Mac. Windows should have at least the serial/JTAG/CDC driver installed by default.

wraith path
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No drivers for which? The RP2040?

normal sluice
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The ESP32's at least - not sure what the RP2040 requires.

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well, I know my Adafruit RP2040's boot fine here on my Mac anyway, and I never installed anything to support that.

wraith path
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@normal sluice Are they running MacOS ventura?

normal sluice
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I went through all of the usual questions/stuff on my discord server with him before asking him to post here. I'm really at a loss.

wraith path
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I agree that it does scream usb cable

normal sluice
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He said he tried different cables - I asked him to also flip the end of the cabe - he said he tried all of that and didn't help.

silk copper
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Does it work on the Win11 machine?

wraith path
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Oh man, frustrating.

silk copper
normal sluice
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Ok. I need to do a stream for some folks - when I'm done, I'll re-post all of this into #⁠help-with-projects and then get you to delete this thread @wraith path - is that ok?

wraith path
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I can't delete threads, I am an employee but not a moderator. It's ok if it's here. Good luck on your stream!

normal sluice
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Seems the OP has gone offline for the night.

wraith path
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I'm going to jump over to your server to read what you suggested and see if I can assist in any way 🙂

normal sluice
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Just letting everyone here know that the OP got it all working with a new USB cable. Happy to let this thread expire, or have a moderator close it 🙂