#Game won't launch after NT update (WORKAROUND FOUND)

4527 messages · Page 5 of 5 (latest)

fallen escarp
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Has anyone tried to restore Windows from a previous restore point prior to the patch, and then uninistall and reinistall Maplestory? Just curious.

coral oar
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I've tried doing a restore but didn't reinstall

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And I don't think i exported that restore point so I can't try

lime stratus
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I don't even need to run launcher with dif account
But steam cant play

coral oar
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you have a different issue then. contact nexon support

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or steam

meager reef
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well fresh windows install worked yall

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only took me 1.5hrs

lament mantle
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skull

meager reef
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atleast i can still do a little bit of night troupe

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anyone else like me whom the workaround doesnt work just fresh install your windows lol

limpid moon
limpid moon
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Try uninstall then reinstall

plain sedge
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thats crazy lmao

lime stratus
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So ig I had to play with launcher not steam anymore?

meager reef
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so you can play but only on maple launcher?

limpid moon
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Windows defender is blocking something from steam

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Do any other steam games work

muted hollow
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So they just send out the same to all ticket creators for this issue? I know for a fact that they did not read my messages where i told them workaround is not working

lime stratus
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only game that i cant play via steam

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the upper shortcut is from launcher. i play normaly but below is steam. the game dont even show up

coral oar
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Are you doing the shift+right click on the Maplestory shortcut?

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Or are you doing it to the STEAM shortcut

limpid moon
coral oar
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So did you shift right click on the Maplestory shortcut or the steam shortcut

queen tree
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So any new updates on this one yet? For those of us who still can’t login

queen tree
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He also says that at the moment, there’s no news on this

muted hollow
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This is getting laughable at thus point. They could ask for more logs to get even more data. They could get a full system scan for all i care, but nothing.

thin garden
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Did any of you guys get asked for dxdiag output or anything like that?

lime stratus
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maplestory shortcut dont have that option to play with maple2

muted hollow
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Nop same message

muted hollow
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New answer after saying the workaround not working for me

meager reef
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Oof

muted hollow
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Well they havent closed it yet. So hope alive?

coral oar
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Mine almost got auto closed yesterday lol

plain sedge
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i got this follow up

coral oar
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Loving the fact that we are told to keep an eye on the news hub yet it's not even on the known issues post

limpid moon
onyx cosmos
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say that you're using a friend's computer instead, and the bug is causing relationship problems 😄

sturdy yew
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did the workaround but my play button says "update" and then it gives me an installation failed error. any ideas?

coral oar
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NX launcher or steam?

sturdy yew
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nexon

coral oar
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did it by any chance create a second maplestory folder inside the maplestory folder

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although actually if that's the case you won't get the error. it'll just try to download again

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what happens if you verify files?

sturdy yew
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no new folder

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verifying gives the same thing

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Code: 30004 if that's helpful

coral oar
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is maple2 set to be an administrator?

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you can check in Settings > Accounts (left pane) > Other Users

sturdy yew
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looks the same as mine

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gonna try a fresh install and see if that does anything

coral oar
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Yeah I don't have any ideas. I only see one thread on the official forums from 2021 and a Combat Arms forum from 2008 so it's technically for Nexon Game Manager

sturdy yew
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no luck with the fresh install. oh well

limpid moon
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enjoy freedom

coral oar
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Does it immediately fail? or fail after some time?

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what if you try a different locaiton

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or you can enjoy freedom lol

sturdy yew
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lmao i've been free

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just remembered i never moved my challenger world character and wanted to get it over with

wind pecan
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Crazy, I've also sent a ticket for awareness and I've also linked this direct post discord to them.

coral oar
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I can only assume by the fact they haven't asked for more logs that they are onto something Clueless

surreal spade
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Sludge not fixed. got my reply

wind pecan
wind pecan
# surreal spade <:Sludge:1109901914407178351> not fixed. got my reply

they did the same thing to me and i had to go in deph with them on this, i had to show them the error log from event viewer, to them thinking it was my "PC" fault such as firewall/antivirus which i told them it wasnt because if it was then none of us wouldn't had to get it running by setting up new user with the same software running and we already know its the antivirus

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hopefully they'll get this fix cause 2 weeks is quite long and they still havent updated on their "known issues" which is still crazy

coral oar
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That's interesting cause they never had me try anything

wind pecan
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what did they had you do in your ticket? 😮

coral oar
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But then I'm probably the one that got them on the NGS route

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Also idk if you've noticed but those logs get written to if you launch the game with the workaround but they don't if you try to launch normally lol

wind pecan
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so i have launched before due to workaround and they asked sooo late after 2 weeks+ but i did launch it again without the workaround hoping it would save the log as the recent launch

coral oar
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Yeah that's why I told them about the three most recent launch attempts

sage veldt
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interesting today my Maple2 no longer works

thin garden
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Time for Maple3?

sage veldt
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I just did that as well and no go

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hmmm i think i updated over night

muted hollow
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Ohhh more people joining eternal prison? We have snacks in the corner

vague bane
thin garden
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Misery loves company?

muted hollow
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Are we going insane?

zenith canopy
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im going insane

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having to relog when i want to play maplestory and having to relog again to play games that isnt maplestory

lament mantle
sage veldt
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Update: Creating a new user and also had to use the compatibility administrator settings to get it working. I tried rolling back windows updates with no success. Very weird

lament mantle
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🔥

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one of the greatest mysteries in maple

undone nebula
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Zzzzzzz

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Are we at 20 days now

muted hollow
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Yes but it is under "investigation"

undone nebula
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Hopefully fixed before a month

muted hollow
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When we can login our whole legion is deleted and cw closed haha

lime cedar
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so have we heard ANYTHING from the CMs about whether theyre even working on this?

zenith canopy
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yes

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weeks ago even

thin garden
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Nexon, being ever helpful and transparent, only put stuff in Known Issues once they have a fix ready. Sometimes only after it's applied. That way they can look effective, like they fix all the bugs.

muted hollow
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💩

winter siren
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day 20+ of having to switch user in order to log in to a 2d game

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like what the helly is even this

muted hollow
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day 20 of looking onyoutube and twitch to watch the game through them

undone nebula
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I only started playing maplestory recently in challenger world, I think I’ve been unable to play the game for about as long as I’ve been playing

muted hollow
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Oh damm, sorry that you got that introduction to the game

undone nebula
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Happens 😭

coral oar
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surely this will be fixed soon and it will never happen again Clueless

remote pulsar
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whens challenger world ending

coral oar
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next tuesday

remote pulsar
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so how are they gonna do the compensation for losing a level 260

lament mantle
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o7

queen tree
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And losing $300 for cash items

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And my char was lvl 275

coral oar
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well one things for sure

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it'll be disappointing

limpid moon
regal vessel
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okay so

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still no fix?

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I mean from nexon

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not our documented chasing of getting the game to work

floral ferry
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I probably would have spent some money on some cosmetics in the cash shop update.
But I can't play the game so they earn no money from me 😎

regal vessel
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Ah so it persists.

muted hollow
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Yay a cash shop server check

thin garden
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These things are pre-scheduled.

muted hollow
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We will celebrate a server check of any kind herejerejoy

muted hollow
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Now they tried to mark ticket as resolved, but I said hell no

thin garden
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To be fair, they do that to all tickets forwarded to the devs, since there's nothing more Player Support can do with them. So for their record-keeping they need to change them to closed.

muted hollow
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I know it is automatic. But we still lack an official statement, or plan or anything regarding this issue. I am loosing my mind over here

wind pecan
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ive been keeping eye on the "notice bug" news and its not even listed yet

novel canyon
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has anyother fix been found since the open a new user strat?

remote pulsar
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no

coral oar
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If you count reinstalling windows as a fix then yeah I guess

muted hollow
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That is not a fix

meager reef
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its gonna be a while im ngl lol if they arent even addressing it in their patch notes

limpid moon
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Next patch will accidentally fix it and they won't even know

meager reef
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lmao the strat is to start the game every reset

muted hollow
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spam start the game to create a long error list at their end

wind pecan
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if possible whomever is sending the ticket next, let them know to put it on the next "Known Issues" so that way we know it's actually going to be fixed

muted hollow
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Already complained about it

vague bane
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nexon just goes radio silent untill the patch is over and a new bug comes into the game

thin garden
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And then they make a new Known Issues web page, so that even if an issue did get on the previous patch's list, it's out of sight and out of mind.

vague bane
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don't forget the disclaimer - not every bug is on the known issues web hurdurdur -

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like that's not openly admitting incompetence in notation

muted hollow
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Especially with such a big issue like this. I missed the whole event, my 2nd hyperburn and maybe my cw character gets deleted so yeah

plain sedge
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i cant imagine being someone the workaround doesnt work for

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literally missed the entirety of NT

modern wyvern
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Missed all of NT so far, I'm going to be sad as hell if I can't world leap my challenger world characters

velvet vessel
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rip to the 10 fallen soldiers who cant do event🫡

muted hollow
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We are very sad

half gyro
# muted hollow

"The impact on gameplay experience" cant experience when you cant even launch the game lmao

muted hollow
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Semantics haha

half gyro
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looks like bot reply tbh ^

cedar comet
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Maybe the next big maintenance will fix us ? 💀 Since everything broke after the Night Troupe maint

muted hollow
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I doubt it will be fixed by next week

vague bane
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im guessing it's magically fixed when NT is gone from maplestory

muted hollow
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Tadaaa nothing to look at herepierrekek

karmic summit
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Is anyone still having issues logging in with this issue?

zenith canopy
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yes

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anyone more like everyone

muted hollow
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2days left untill cw ends

obtuse pollen
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does the challenger world leap has time limit?

thin garden
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Yes. After the maintenance on Wednesday all characters will be moved to the Leap map, where they can't do anything except select a world to leap to. So if you still have items in auction house or still need to level up before you can leap, you're stuck.

On October 16, Challenge Worlds will be deleted and all characters still in them will be gone.

obtuse pollen
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I guess RIP to all the items and the characters if we still cannot access the game by then

onyx cosmos
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username checks out

thin garden
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If the patch this week doesn't solve the problem, we'll need to pressure the CMs to get Nexon to accept tickets asking Player Support to leap people's characters for them.

muted hollow
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Would be a good idea

gleaming parcel
undone nebula
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Yea true

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I only have a cw character 😭 I’m new to maple

muted hollow
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So I am guessing we also will miss this event

remote pulsar
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had a ticket response asking for blackcipher logs so

muted hollow
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Nice

zenith canopy
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so that tells me its not getting fixed tomorrow

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💀

lament mantle
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gg

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what if it breaks even more on this next event

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😂

muted hollow
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Oh it will ther overlaying problem has not been solved

muted hollow
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So how many events can we miss? We need to set up a counter

plain sedge
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theyll fix being able to login with 2nd windows user

muted hollow
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Well we are still not a bug

gleaming parcel
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Fucking Mapleeeee

undone nebula
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FREE US

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Had a dream where I could play 💔 🥀

muted hollow
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FREE US OR RIOT!!

plain sedge
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@silver ravine any updates on this before the maint ends?

thin garden
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They probably don't know.
"Try it"

muted hollow
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So I guess that is a no on updates

plain sedge
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Le classic 'if we ignore it and don't respond it'll go away' approach from the nexon CMs

coral ravine
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It’s going to self resolve with this patch trust

surreal spade
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God please let the patch fix the issue.SCpray

muted hollow
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We can only hope

thin garden
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Good luck, everyone!

coral oar
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I'm logging file changes lol

plain sedge
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nope

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still bugged

surreal spade
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Doesn't look like it was fixed classic

muted hollow
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No bueno

thin garden
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Wow, you guys patched so quickly? I'm still at 17% download

coral oar
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y'all finished a 20GB download already?

plain sedge
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yep

thin garden
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Well. Time to flood support with tickets and CMs with pings again.

plain sedge
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@burnt token @crystal pumice @silver ravine

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fix it

muted hollow
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I don't know how to describe this anymore

surreal spade
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It no work

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That is how I describe it

muted hollow
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I meant feelings

uncut walrus
muted hollow
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Yes that is about right

vague bane
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my condolences

scenic obsidian
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Amazing how this still isn't fixed 😄

wind pecan
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im downloading rn

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i hope it'll get fixed once i finished

urban zenith
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it didnt

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still need to launch as different user

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@muted hollow i genuinely have no words to express how shitty this must be for you and everyone else still dealing with this stupid ass bug

wind pecan
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nexon is killing me

sage veldt
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Well the fix of buying a new computer worked can confirm

zenith canopy
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oh well

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looksl ike i dont really care about this event so ill just stop logging in

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see you guys in winter

torpid pendant
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I'd be surprised if this is even fixed by winter considering its been nearly a month 😭

zenith canopy
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ill reinstall windows in december when i have time for it lmao

urban zenith
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i mean this still isnt being mentioned in the known bugs panel of these updates

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so who knows when team gms will prioritize this issue

zenith canopy
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its simply not there because they dont have a fix for it

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they only add shit if its already fixed or will be fixed next patch lmao

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theres the broken event quest bubble after you kill 1000 mobs thats still here

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for an event that we didnt get 2 patches ago

urban zenith
zenith canopy
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just saw it when i did my dailies today lmfao

urban zenith
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holy smokes

zenith canopy
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its routine at this point

meager reef
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I just did a windows clean install lol

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Only took me 1.5hrs

turbid hound
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how the hell is this still not fixed

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totally new update and still gotta login on maple2 so dumb

glossy mural
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I'm looking for some correlation here... how many of you also play maple on more than 1 device? Because I use my desktop and laptop. Laptop works desktop has the bug

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I'm wondering if it's only affecting people that play on multiple devices

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The day this happened there was an update and I was playing on my laptop

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Then when I came home to use my desktop it wouldn't work

coral oar
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There were a bunch of affected people who only have one device

limpid moon
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I only play on one device. Sometimes maple2 doesn't work and I gotta go to normal user then back to maple2.

ruby sigil
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hey anyone cant start the game after this patch? I clicked "play", it went to grey for processing and turned back to the blue "play" button, nothing happened

coral oar
ruby sigil
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bro im gonna quit, i dont want to do this stupid stuff to play the fking ass mushroom game, I will back if it get fixed

coral burrow
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has reinstalling windows 11 actually worked for anyone

coral oar
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i thought reinstall windows was confirmed working

ruby sigil
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i suppose it should, but bro reinstalling your pc just for a game lmao

coral burrow
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oo ok i swear i read it didn't work for someone

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i don't mind maple2 that much so maybe one day i'll care enough to reinstall

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or they fix it

onyx cosmos
coral burrow
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oof

bitter hull
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since making a new user fixes the issue it should be possible to come up with a better workaround to fix the existing user, though I doubt anyone is really trying to do that since maple2 works decently well. I suspect people that isn't working for are having a different unrelated issue

gaunt oxide
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I don't know if this will work for you, but I did this when mine hanged. I end tasked on all Steam (I run Steam Launcher) and Maplestory entries in the process tab of Windows (CTRL+ALT+ DEL - Task Manager)

((Make sure you are Admin))

The entries were numerous for some reason. I found a bunch of entries there.

After I did that, I tried to reopen Maple using a shortcut. That started up Steam again, then finally Maplestory.

ruby sigil
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I think this is when you dont have the anti cheat launching issue

molten breach
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I was able to log on right after the update, but now I cannot log on at all. The game goes as far as the nexon splash screen and then crashes. The work around does not work for me since the "nexon game security" pop up comes on for a split second. I am insanely confused and frustrated

modern wyvern
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How much of this event do you guys think we'll miss out on as well

wanton bison
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I understand the frustration since I've had a similar issue years ago and it blows.

obtuse pollen
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Still not working after patching

cobalt saffron
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they should try give us like a proper uninstall tool that gets rid of everything(registry entries, files outside the game folder etc.) so we can actually try a fresh re-install to see if it fixes.

I really don't wanna reinstall my windows as a fix.

muted hollow
karmic summit
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I guess I'm gonna miss out this event lol

floral ferry
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Haven't played the game since NT update.
I'm not gonna do any hacky workarounds to my system just to play the mushroom game.
And the lack of communication on this issue overall tells me they are putting in no effort to fixing it either
I'm probably just done with this game

lost aurora
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wait I can play the game with the original window account after update

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it fixed for me

muted hollow
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Wtf well neither my home system or work computer works with new update, so I am guessing I am also missing this event

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And remember to either update your tickets or create a new so they know it is still an issue

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Also if it works with "maple2"

lost aurora
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I could play with the 2nd user before the update though, today I open the client with the 2nd user and start updating, but I wanna test so I close halfway and open the client again but with the original user then finish the update , then I can open the game with the original user. Idk if this is helpful

muted hollow
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Write it to nexon, you might have accidently changed something in registry with this. which proves that it can indeed be fixed from their side

cobalt saffron
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i did try some registry scan tool and tried to remove anything i could find related to maplestory/nexon but that was manually. didn't really wanna brick anything so i didn't go too deep into it.

cobalt saffron
muted hollow
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That is wild

gaunt oxide
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Try the free version of Revo Uninstall. When it does the registry part, make sure you only mark the items that are Nexon related (It will give you the whole Path tree, but will bold the sections you want to pay attention to.

muted hollow
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So not us getting scABSadge

undone linden
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so are we able to still use the workaround?

thin garden
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Some people are

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Some people never had it work for them

undone linden
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alright i had it work before the maint i hop the maint didnt change anything?

zenith canopy
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yeah didnt change anything and still works

ruby sigil
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I have the 2nd user method working

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On nexon launcher

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my steam just gives me 404 error

brisk jackal
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For those that aren't able to launch the game, try changing your desktop resolution or playing with your video driver. 2 of my laptops are the same and both of them don't work unless I change my resolution or disable my video driver. It has something to do with the resolution of the main menu screen.

zenith canopy
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thats an old issue

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it was also the very first thing i checked because it happened to me before

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if the games resolution is set higher than your monitors resolution the game refuses to start

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you can also just fix it by changing the resolution values in registry

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maybe thats the fix for the ones that can see the anticheat appear but the game doesnt open

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but this issue started with night troupe event so who knows

gaunt oxide
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Sorry about tagging you.

muted hollow
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Well now they want me to reinstall and delete folder, atleast they try to troubleshoot

muted hollow
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Surprise it did not work

cobalt saffron
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yea thats what i've tried. tbh ive given up. just gonna use the work around either til they fix it or whenever im forced to upgrade to windows11

zenith canopy
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gonna go and reinstall windows tmr

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been wanting to clean up anyways

old venture
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Nexon just has terrible coding altogether, the game itself shouldnt be this unstable

undone nebula
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Maintenance today surely we get saved

calm sleet
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this is still a thing? what

muted hollow
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Yes still very much a thing

gleaming parcel
zenith canopy
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top comment

plain sedge
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i tried that in day 0, didnt work

zenith canopy
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what we have is a completely different issue

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where the anticheat just doesnt appear

plain sedge
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ye, so why did u link it and said 'top comment'

zenith canopy
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the dude right above what i said asked for it?

old venture
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game is also terribly laggy once you're on for more than an hour or two

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fps just dies

muted hollow
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Sounds fun

zenith canopy
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well did a windows reinstall

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that definitely works

muted hollow
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They just need to push a registry fix already

lament mantle
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Wellness check

remote pulsar
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they asked for the black cipher files, said they're gonna pass them on then closed the ticket so hopefully a fix soon

muted hollow
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Wellness has left the building pierrekek

modern wyvern
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I'd like to say it's crazy that it's been a month without much communication, but I also can't really say I'm surprised.

atomic sluice
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hello

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has someone found a fix to this bug

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without making another user

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its making problems to my steam cloud games

muted hollow
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Nop there is no fix. But apparently reinstalling Windows works, someone said

serene eagle
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for those wondering, upgrade from win10 to win11 doesnt help

grizzled saffron
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how the fuck they aint fix this shit

coral oar
muted hollow
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Well now they asked for all the files in blackcipher

muted hollow
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Should probably have started gathering data right after this problem occurred

cobalt saffron
zenith canopy
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yeah upgrading doesnt fix

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has to be a full clean install

plain sedge
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if ur doing a fresh install just for that, u can just migrate account, should solve it aswell and less drivers to reinstall

coral oar
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surely this next update will fix our issue pierrekek

zenith canopy
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dont see it in the listed issues solved lmoa

cedar lava
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Hey can this please get added to known issues?
Kinda ridiculous

zenith canopy
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impossible because they dont have a way to resolve it yet

neon isle
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rip, I tried the workaround and it didn't work either

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guess its just joever

muted hollow
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So still not us being fixed in patch

thin garden
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Considering they just asked you for more logs yesterday, it doesn't look like they know what's causing it, much less how to fix it.

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Probably doesn't happen on any of their test machines, which makes it very hard to figure out.

muted hollow
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I agree, but it is still just the blackcipher logs. That they asked other people for also. So I doubt mine are different, but who knows

undone nebula
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the lion can’t open maplestory

muted hollow
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At this point i am a frail starving kitten

meager reef
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I feel like it’s gonna be atleast a month before they even find a possible solution as there are way too many other issues that affect a larger player base than this one

undone nebula
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The bug originated in August, we’re in October now 🫡

meager reef
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Yup and it’s gonna be another month since they haven’t addressed it since august :/

grizzled saffron
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Honestly the launching witb a different user thing is not that bad as thought

coral oar
#

it's really not if you get the shortcut set up correctly

muted hollow
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Not that bad IF it worked for everyone

undone nebula
#

Hey guys when do challenger world characters get deleted 😀

muted hollow
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Probably before we are fixed

thin garden
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I would recommend:

  • try using GEForce Now to leap
  • try installing Maplestory on the PC of a family member or friend and using that to leap
  • try a PC Cafe if those exist in your area.
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At the same time, we should pressure the CMs (I'm not going to ping them now but will do so during working hours tomorrow) to have Player Support accept tickets asking to leap characters for people who can't launch the game.
I don't know what ticket response time is like right now (backlog etc) so this probably should be initiated now, instead of at the last moment.

muted hollow
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I can try asking in my ticket, they usually respond in around 24 hours

thin garden
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They will certainly refuse, unless management tells them to do it.

muted hollow
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Probably but what else can we do haha

plain sedge
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They respond in around 24 hours only after they already responded the first time after you waited 14 days

neon isle
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the workaround didn't work for me

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although my issue started with the UI update patch

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but it seems like the same issue (the Nexon Game Launcher prompt never shows so its likely the anti cheat)

muted hollow
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Great so now it is migrating through patches

thin garden
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Anybody have it miraculously cleared up with today's mini-patch?

midnight kite
#

Did for me

modern wyvern
#

Glad at least one of us is free

wanton bison
midnight kite
#

May it work for you all as well

#

Was annoying having to do the workaraound

sage badger
#

the bug was fixed for me after today's update

#

anyone else?

undone nebula
#

OMFG I OPENED MAPLESTORY

#

praying it works for you guys too

#

🙏

thin garden
#

@crystal pumice Good morning!
There are people who still can't launch the game, and it doesn't look like it will be fixed soon.
Challenger Worlds will be deleted in two weeks.
Please arrange for Player Support to accept tickets to World Leap characters out of Challenger Worlds, for people who can't log in and do it themselves.

undone nebula
#

will there be comp for this bug pika_think

crystal pumice
thin garden
vague bane
#

which people still can't launch the game

plain sedge
#

THEY FIXED THE BUG ITS OVER GG

#

classic tako didnt even know about it but what can u expect

#

Ty to all the people who figured out work arounds and stuff so we could actually play during NT
i love u all deeply.

neon isle
#

I got in

thorny socket
#

works for me too now ^^

muted hollow
#

God damm they owe a big comp

thin garden
#

Hurry do your world leaps before they break it again.

muted hollow
#

Yeah just did, and then crashed, but i could log on again

molten hazel
#

omg freedom fron my windows user2

cedar comet
#

so it really was their end lmao

muted hollow
#

Ofcause it was, they must have been horrified by my blackcipher files haha

thin garden
#

It's also possible that this fix comes as a suprise to them, just as the bug did. Side effect of something else they changed. Which they might do again.

muted hollow
#

Hahah might also be true

thin garden
#

It not being listed in the maintenance notes hints in that direction.

muted hollow
#

The spaghetti did what spaghetti does

plain sedge
#

considering tako didnt even know about it, it came and went witn msea copy paste patch notes

grizzled saffron
#

I had to re install hope fully it works

undone nebula
#

surely they don't just push it under the rug

muted hollow
#

I sure as frick hope not

thin garden
#

lol

#

They never acknowledged the bug and never said they fixed it.

plain sedge
#

its not one of the bugs they give comp for unfortunately

#

its the kind abug you're thankful they accidently fixed and pray they dont fk it again and be happy

thin garden
#

You get 7 15-minute 2x coupons as a "welcome back" gift.

coral oar
#

For those of you who were using the workaround
net user [username] /delete

sharp pumice
#

damn is it finally fixed? been using maple2

zenith canopy
#

oh shit it actually got fixed?

#

great last month see ya lads

thin garden
lament mantle
#

damn welcome back

grizzled saffron
#

so now the work around dosent work for me either

#

nice

thin garden
#

Neither the normal play nor the workaround?

grizzled saffron
#

yep

thin garden
#

Ouch. Sounds like you'll need to do a full uninstall (that cleans out registry and w/e else, not just the files in the Nexon/library folder) and reinstall, and also make sure your anti-malware isn't quarantining files or something.

lament mantle
#

weird my game usually works again when i restart pc and verify files

thin garden
#

No, your data is on Nexon's servers.
However, it will delete your screenshots. So save those out of Nexon\library\Maplestory\appdata if you want them.

torpid pendant
#

Finally works for me 😭

grizzled saffron
glossy mural
#

oh shit it is ficed

#

fixed

#

huzzag!

stark thorn
#

whats going on

onyx cosmos
#

not the same bug

lament mantle
#

We’re savedddd

dull nest
#

its fixed? I can remove the work around?

maiden sonnet
#

Im not sure if i have the problem for this thread, but i cant seem to launch my client from steam

coral oar
onyx cosmos
# maiden sonnet Im not sure if i have the problem for this thread, but i cant seem to launch my ...
shy girder
#

Does this work with steam?

coral oar
shy girder
#

Hmmm doesn't work

#

I think it's a different issue cuz Nexon game security pops up for like a fraction of a second

coral oar
#

that is indeed a different issue

shy girder
#

Another Nexon classic

stark thorn
#

yea same ^

#

i cant log in

#

i reseted / deleted / etc nothing

tawdry sigil
#

yea none of the workarounds seem to be working atm for this

obtuse pollen
#

the patch is working for me

coral oar
#

This thread is for a different issue btw

#

If you can see the game window come up then the workaround does not apply.

lament mantle
#

Where is meow meow

#

Did he survive to see the fix

cobalt saffron
#

wow it fixed it for me this patch. thank you inkwell i guess

burnt token
#

Hi everyone! We've seen the ongoing discussion around this issue and while it wasn't originally included in the maintenance post, we've made some improvements during today's maintenance to help address it. The post will be updated to reflect this.
If you haven't already, please restart the Nexon Launcher or Steam to make sure you get the latest client. We'll continue to actively monitor, so please let us know if you're still experiencing any issues launching the game. Thank you!

steel verge
steel verge
#

oh gotcha

#

would be nice if a cm addressed it 🙂

onyx cosmos
#

tako addressed it... in a different thread 😂

modern wyvern
#

How nice of MapleStory waiting for me to finish Hades 2 before they fixed things.

indigo spruce
#

I had this issue since NT patch but its fixed for me now

wind pecan
#

ayee! mine got fixed

wise rune
tired smelt
#

Anyone else can't launch on steam? I press play and it just doesn't load

fair valve
#

the maint fixed it for me, i can finally play without the workaround spiritLove

grizzled saffron
#

It broke both for me

velvet vessel
#

its fixed for me, dont have to use workaround anymore

muted hollow
#

Yeah works on both my computers now. So better than none working

thin garden
#

gratz

meager reef
undone nebula
#

@crystal pumice will there be comp for this bug

surreal spade
#

CatCrySad Still doesn't work for me.

grizzled saffron
grizzled saffron
#

yea im confused too i just got home imma give it a try

#

ill let u know if it works

grizzled saffron
thin garden
#

gratz, and happy Mapling

ruby sigil
#

Mine got fixed today, I clicked play and it went patching, and after that the game are able to normally launch

#

Guess they figured out a fix

muted hollow
#

Glad we are freed from our hellish prison

undone nebula
#

I want comp 😢

#

Missed out on so much

muted hollow
#

I doubt we will recieve any, even from stuff like the sia package

muted hollow
undone nebula
#

LOL true

thin garden
#

There are always launching problems. Try typing !launch in #ask-cygnus for a thread with some fixes.

muted hollow
#

Yes but not launching issues which blocks a large portion of players for over a month

thin garden
#

Yes, sorry. Someone wrote here "I have a similar problem" and then deleted it after I responded. So now my response looks out of place.

muted hollow
#

Ohhhh I see haha

scenic obsidian
#

Yep, fixed for me aswell 😌

grim inlet
#

issue seems fixed for me as well.

urban zenith
#

@muted hollow welcome back buddy 🙂

#

funnily enough, i tried launching steam using maple2's user and i wasnt allowed to access the app through that account

#

so im now forced to use the real way (im not complaining its just so poetic)

muted hollow
scenic obsidian