support

[cunning patio]

ye

[sonic birch]

you might also just be doing some bad scaling or smth in obs as the left picture looks bigger in size but blurrier

[cunning patio]

just my screenshotting skills but yes thats correct

should obs canvas match these settings?

[sonic birch]

Idk, I'd first focus on making the game look good, e.g. via the link I gave. if that looks perfectly fine, then you can focus on obs.

I just use window capture, that crop that using one of the modifier keys (shift?) in obs, then stretch it in obs using another key (alt? ctrl?)

but my client is a bit bigger, so maybe obs has an easier time as it has to do less stretching itsefl? idk

[cunning patio]

game looks good now. so ye I do a window capture and them make it fit the screen on obs. its bad right from the start no matter the stretching/cropping. and indeed you use shift alt etc to make it right

here the screen looks a bit faded, like the text

this is how it looks when screenshotting the window. the obs window indeed is bigger. eventhough I made the resolution exact the same in both obs and rl settings

[sonic birch]

I'd try recording a bit unstretched and seeing how it looks

if it looks clearly worse in the recording than ingame, I'd look at recording settings in obs i guess

but I dont really use it a lot so you'd have to just google for good settings etc

[cunning patio]

ye thats what my afternoon looks like.

ty for the help, ill go with some more trail and error

[manic beacon]

All of my plugins have dissapeared. I have made srue that I am signed into my profile in runelite and they are not coming back. Any ideas?

[sonic birch]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[glossy falcon]

my settings on on the website but not on the client when im logged in

[sonic birch]

there are no settings on the website; that's all rsprofile

[sonic birch]

follow this

[glossy falcon]

i had to reset my pc

[sonic birch]

then follow the link if you did not back up your runelite folder

if the link does not work, then gg, you deleted your settings permanently

[glossy falcon]

doesnt make snese if they are on the runlite webite all my plugins

[sonic birch]

NONE of your settings are on the website

[glossy falcon]

all of them are

[sonic birch]

no. let me explain

[glossy falcon]

shows me every plugin i have installed

on my runelite account\

[sonic birch]

we got:

1. rsprofile, this is synced to your osrs account. this is on the website. contains loot etc
2. rl profile specific settings. these are never on the website. they can be cloudsynced if you enabled cloudsync for that specific profile, but are never displayed on the website. you need to follow the link I posted to get them back

^that's the explanation

you are seeing your rsprofile data on the website.

[cunning patio]

Its fixed, set canvas to RL size and output to 1920x1080 no additional tweaks or filters needed, crystal clear now (fix OBS RL BLUR) if anoyone searches this in the future

[sonic birch]

oh yeah, if the output size is not correct, it'll obviously be blurry

I kinda assumed stuff like that'd be set up correctly, but that's also why we can't really help with random obs stuff

[oblique plume]

Config v1 is still displayed in some locations but it's unreachable

[stark harness]

Hey @oblique plume , anyway we can have this feature back, understanding the inaccuracies w/ kills and actions left?

Unless there are new, more significant inaccuracies, many of us have grown accustomed to kills/actions left for combat and understand its use and limitations. Have seen several reddit posts, clan messages, and I submitted a recent bug report about this re: agility/attack typo bug.

Many people miss this feature and would appreciate its return, if possible

[oblique plume]

You can submit an issue asking for it back I guess #suggestions

[stark harness]

Thank you!

Done

[rocky wasp]

hello

kinda dumb question

what is the setting to change color for that

and the outline color too if I can

[dim kettle]

Would assigning a macro (keyboard fuction + left click) to a single mouse button for pinging in the party plugin be considered against the rules?

[slender forge]

Anyone able to help me out? All plugins missing, tried signing in and out of rl but no luck

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[slender forge]

Easy fix!!!

[sonic birch]

technically you are doing 2 action with 1 click, so idk if it's a good idea

[astral moon]

Toggling the 117 HD graphics plugin

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[sonic birch]

Ah, 117hd bug makes a lot of sense. We don't offer support for non-core plugins for a reason

[haughty crater]

How can i export my runelite settings form one pc to a other one?

Can i store them in my runelite account?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[solid mesa]

Yes if you turn on cloud sync for the profile it is saved to your Runelite account

[haughty crater]

thanks

[rocky wasp]

how do I change outline colors and makr it see thru

[fresh cosmos]

whats the quest helper discord?

[haughty pumice]

Visit Zoinkwiz's Quest Helper plugin discord (https://discord.com/invite/XCfwNnz6RB) for support, issues & feedback

[fresh cosmos]

tyty

[buoyant torrent]

Hi all - i made some changes in runelite with 117HD and for some reason i cant hear any other players animations?

[sonic birch]

!flow check if it works in safe mode. if not, disable the music plugin, and check your ingame settings

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[nova inlet]

can anyone help with my FPS being locked at 40 even though my GPU plugin is set to 100 with unlocked fps

[sonic birch]

stick to 1 channel

check if it's not locked in fps control

[nova inlet]

its not locked in there either

[sonic birch]

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[buoyant torrent]

issue is I cant hear any animations made by others, includes pest control etc.

I should be able to hear others high alching

[round jacinth]

I think it happens when you have too many people near by then stop swaying and stuff, the Alchers are maybe not the top people you see

[buoyant torrent]

happens in pest control though when there aren't that many around

thats where the bug started happening

[sonic birch]

I do hear teleport sounds at least

is the music plugin turned off?

how do your ingame settings look?

[buoyant torrent]

heres at pest control with in safe mode with all the music settings the same and its silent almost

[sonic birch]

ngl idk then

it should work like that

[buoyant torrent]

do you think deleting RL and then installing again could help?

[sonic birch]

no

[fallow parcel]

What plugin would I need to configure to hide this? That is a little too much for me there.

[round jacinth]

It’s a hub plugin adding that. Disable it.

[fallow parcel]

Found it. It was Item Charge Improved

I have such a mess of random plugins

[viral night]

quite frequently runelite seems to not save changes i made to plugins on both my profiles e.g radius markers for a boss disappear or my notes dont save. I usually leave my clients open and im not switching between profiles much

any ideas why?

[leaden trail]

Close your client more frequently for one, but post your logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[stark harness]

close them frequently,

also like to create a separate shortcut for the 2nd profile. Add the profile name C:\Users\x\AppData\Local\RuneLite\RuneLite.exe --profile=profilename

When I close them. I close one first, wait a min then the other, and wait a bit before turning off comp. Good to open them both back up to confirm everything saved before turning off comp, at least till you get a rhythm down.

Used to happen to me frequently until I followed the above

[viral night]

ok thanks

[stark harness]

This goes into the 'Target' line in the shortcut properties: C:\Users\x\AppData\Local\RuneLite\RuneLite.exe --profile=profilename

and obvi replace the end with the name of the profile you want

[shell peak]

Downloaded and installed runelite, doesn't load at all. Neither directly from the executable or through the jagex launcher, any idea how I can troubleshoot this?

[sonic birch]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[shell peak]

Don't have a logs folder

[haughty pumice]

run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug

[shell peak]

Me trying to run it while in China, will it be a problem? Never had any problems on my desktop

[solid mesa]

My guess is it doesn't like your username being non-ascii characters

[shell peak]

Fml

[solid mesa]

But I don't know for sure

[zealous cedar]

yes, definitely

[sonic birch]

you'll have to create a new user account for that
(renaming does not change the account name in explorer)

[shy ore]

Anyone else having lots of issues with the profiles in RL? I just started having some issues with the profiles randomly switching to ones not linked to character and now today I noticed some of my profiles are missing too.

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[stone parcel]

That might help you find the missing ones at least.

[tropic harness]

I did a quick search and didnt find anything but Is there a way to hide NPC but keep them interactable? everything i've tried hasn't worked but would love a solution to this :)

[solid mesa]

I don't think so

[tropic harness]

kinda figured as much. maybe some functionality that could be added to a plugin or something 😢

[solid mesa]

In what scenario would you want to click on an NPC but not be able to see it?

[tropic harness]

Sote

wanna better be able to see orbs crossing from corner to corner

[stark harness]

make orbs more bigger - aka make the orbs more visible vs NPC less visible but still interactable

object mark or NPC indicator, whatever type they are

[crisp dune]

?

[stark harness]

just trying to offer a solve

[crisp dune]

what orbs are you talking about?

[solid mesa]

Soteseg balls

[stark harness]

omg i thought they meant Song of the Elves and was so confused 🤡

[sonic birch]

Just look at your diagonal partner and you'll be fine

[tropic harness]

yeah, ive got it down mostly at this point just would be some qol for if i glance away at the wrong time

[old jacinth]

Passed two days my Runelite will randomly start running at much lower frames and have input issues. My camera won’t move or my clicks won’t go through for unknown amounts of time (like 1-6 seconds), often resulting in me dying to whatever boss I’m doing. Any quick things I should look into?
I reported having a stuttering issue while back and if iirc I was told to make a new profile so all 3rd party plugins weren’t active, and that issue was still occurring but I didn’t continue to get help for it

[charred wind]

Can you get a video of this happening in Safe Mode?

!safe

[haughty pumice]

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[raven lake]

is the client currently bugged ? when i open it from jagex launcher(restarted it already) my RL client doesn't show any of my plugins

[gilded kayak]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[mellow fractal]

runelite is being shown as malware by my system, had to add it to allow list, been using it for years without any problems before today

[gilded kayak]

your system as in windows defender, or your system as in your antivirus

[mellow fractal]

malwarebyes

[gilded kayak]

a quick search of malwarebytes in the discord, suggests they do this sometimes 🤷

one time Adam literally uploaded the exe to virustotal, and virustotal's malwarebytes scan, came back as clean

(along with every other scan)

[raven lake]

thanks. dunno why suddenly i have a default profile but meh

[spice pasture]

Hi, i recently tried making the switch to resizeable modern but my mini map just disappears? Its there on the resizeable classic version and i cant work out why it keeps disappearing? Ive not got it hidden either? I press Alt and it shows the box not the mini map

[gilded kayak]

!safe

[haughty pumice]

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[spice pasture]

what will that do?

[gilded kayak]

run the client without any plugins from the

to confirm its one of them causing your issue

[spice pasture]

i tried the official game client and the map shows in resizeable modern so i think it is a runelite issue..

[gilded kayak]

it's a plugin hub plugin, issue

[spice pasture]

and how can i find out which one it is?

[gilded kayak]

first confirm your issue doesn't happen in safe mode, and then remove hub plugins until it stops happening, outside of safe mode

[spice pasture]

thank you, will attempt now

[gilded kayak]

I'm fairly certain someone else would have reported the map not working, in one of the only 3 game sizes, before now and last Tuesday - so thats why I'm just assuming it's a hub plugin

[spice pasture]

configure or safe mode?

it says both above

[gilded kayak]

it definitely* does not say both above

runelite (safe mode) only works if you DONT use the Jagex launcher, so we just suggest everyone uses runelite (configure)

[spice pasture]

haha, your right i click the cnfigure one and ive ticked safe mode

can confirm minimap shows up in safe mode

[gilded kayak]

!flow suggests turning half your hub plugins off, until it works, I tend to prefer removing the hub plugins you actually don't use

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[spice pasture]

thank you for your help much appreciated. Turns out 'collapsible modern chat' was the issue

as soon as i unticked it, up came the mini map

[strange drift]

I have an issue where the fps randomly goes from my ordinary 165, to 24. It stays like that until I click outside the client window, then everything is back to normal. This happens a couple of times a week, or sometimes a day. Is this a known issue?

I've recently looked over and removed excess plugins, especially from the hub.

[rustic pilot]

on jagex launcher for runelite when loading the client it is stuck on loading config

[mossy swan]

sounds like potentially bad drivers or something

!flow might help figure it out though

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[quartz current]

quickchat not working?

[mossy swan]

what the heck is quick chat

[quartz current]

allows u to speak to others ussers ussing quickchat

i had it working but now its not 😦

[mossy swan]

is that some runescape 3 thing?

[quartz current]

yea but u can use it on oldschool aswell

[mossy swan]

i dont think so

[quartz current]

i have ussed it before brother

[mossy swan]

wiki has nothing about it though

[quartz current]

bro they shadow removed it

no way

thats why i was wondering cuz i had it

insane

thanks anyways

[dark tusk]

😟

[neon turret]

Hi I'm having issues with runelite stuttering/dc. When I click it will either stall or disconnect then quickly catch up with the tiles I've clicked on. My network seems fine other applications and browsers are loading instantly with 380dl 40up. I've reinstalled rl, updated my windows and gpu drivers and tested in safe mode but the issue still persists any ideas?

[oblique plume]

catchups are network issues, it only have intermittent connection

[neon turret]

it's odd because I'm over ethernet and any other internet based app launches and works instantly as expected

[oblique plume]

they dont connect to jagex though

[haughty pumice]

open command prompt, type this in: ping -t oldschoolXXX.runescape.com where the XXX is your world minus 300, for example world350 = 50

[oblique plume]

you can watch the network issues there

[neon turret]

ah cool I'll have a look, am I best just hopping around worlds then?

[oblique plume]

perhaps

[neon turret]

looks like it might have resolved itself, appreciate the help

[keen shoal]

Having issues with the command '!pb mimic'. Have looked at CA's, boss logs, Achievement Diary in poh, etc.

[round jacinth]

Is the pb time shown in the poh or ring of wealth thing for mimic? If not you maybe just need to get another kc?

[keen shoal]

It is not. I have had many kc's since the issue started several months ago

[round jacinth]

if the time isn’t there to see them loading it doesn’t have runelite update it, maybe the house the mimic in it had a pb board to read.

Most bosses work though

[keen shoal]

I'll check Watson's house

[round jacinth]

I couldn’t reminder his name 😅

[keen shoal]

Nothing in Watson's house or achiecement diary. Only place I can find it is under my CA's in-game

Also looked in Treasure Chest in my poh

[oblique plume]

if it isnt working even after you do a kill, can you do a kill while running RuneLite in debug mode

you can activate debug mode with the launcher configuration window

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[oblique plume]

also doing a !pb mimic after the kill so debug logs capture that as well

then you can post your client log for us to look at

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[keen shoal]

Ok thanks. I guess I can try this next time I get one

[tawdry rampart]

Anyone know why some of the roofs arent showing?
I dont have the roof plugin switched on and my in game settings doesnt have hide roofs ticked either

[oblique plume]

low detail

[tawdry rampart]

Thankyou boss - I tried switching that on and off which did nothing but after closing the client and reopening its worked

[vocal dock]

Anyone know why I would lose my loot tracker info of just today?

[oblique plume]

could have lost write access

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[brisk fractal]

t 9:49 AM
My runelite client is not showing a plugins bar, and I'm missing some bank tabs? :C

[oblique plume]

the little chevron that appears if you hover your mouse around top right hides and unhides the sidebar

as for tabs, do you mean jagex tabs or tag tabs

[vocal dock]

Just upload them here? @oblique plume

[brisk fractal]

oh that fixed it! Thank you!

[oblique plume]

ye

[oblique plume]

2025-02-24 10:21:54 GMT [pool-3-thread-1] WARN n.r.client.config.ConfigManager - Lost active profile $rsprofile!

you lost sync connection so it seems like the previous day was probably affected and didnt actually get pushed up

2025-02-24 09:41:53 GMT [pool-3-thread-1] WARN n.r.client.ClientSessionManager - Resetting session java.net.UnknownHostException: api.runelite.net

at least the period of time between these two would have been lost

likely was having issues longer than that

[vocal dock]

Yeah that sounds right, not stored anywhere else we can backup or just gonegone?

I had two clients open so maybe contributed but not sure

[oblique plume]

it saves a copy locally but when the client starts it requests a copy from cloud and overwrites local with that

in order to keep in sync across devices

[vocal dock]

Shame, ty anyway

Looks like loot logger is up to date though, no way to port that into loot tracker if that makes sense?

[oblique plume]

they work in different ways

so no unfortunately not

[vocal dock]

Ty!

[unborn latch]

with both the *account and Info Plug in turned on. my info pannel does not display "import local settings "

[oblique plume]

thats config v1

[unborn latch]

how can i get my runelite plugins from me pc to my laptop to be the same?

[oblique plume]

were on v2

with profiles handled in the profile tab

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[frosty dune]

I know this isn't base runelite but i figured i'd ask anyways incase someone had an answer. why does the ctrl hotkey "wear" not override the "deposit". This seems to only be an issue for the max cape, the rune pouch version works perfectly fine.

[round jacinth]

It can only swap if the option is there, if you right click the max cape do you see wear? If it is then not sure.

The wear option can be added from in game settings in the bank I think?

[haughty pumice]

Get support for the Custom Menu Swaps Plugin Hub plugin here: https://runelite.net/plugin-hub/show/hotkeyable-menu-swaps.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[round jacinth]

Has more information how to use the plugin.

[frosty dune]

not sure what you mean by wear options can be added from ingame settings, but i see all of this

[oblique plume]

does the core plugin work

cuz it can do this

[frosty dune]

o i thought the core plugin doesnt let you ctrl click

[oblique plume]

its shift

but same thing imo

[unborn latch]

Import locall settings not apearing on my info tab?

[oblique plume]

have you considered reading the messages placedinto the chat for you

[unborn latch]

I did, is there not an option for import anymore? do i have to save link and transfer?

[round jacinth]

You can import and export the settings using the pane

[fathom wolf]

my friend has an issue with runelite, his client lags when opening the bank, depositing/withdrawing items, switching gear and loading into a new zone

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[fathom wolf]

he doesn't have similar issues in actually demanding games

how would we pinpoint which plugin causes the issue though?

we'll try trial and error

[leaden trail]

Have him come in here, providing support through a middleman needlessly overcomplicates the process

[fervent hemlock]

I really need help because I am losing my mind. My main is not on the jagex launcher. I recently started working on an alt and that one is with the jagex launcher. However, any time I boot the alts client up, some of my plugins just disappear from my main but get moved to the alt who is using a different plugin profile. The other day I lost better NPC highlights and inventory tags when I booted it up. I had to close both clients and reload just the non launcher main to get them back. Does anyone have any idea how to fix this? Any help is GREATLY appreciated.

[leaden trail]

Post your logs I guess

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[fathom wolf]

turns out "Collapsible Modern Chat" was the culprit

[leaden trail]

@fervent hemlock post your logs following these instructions

You keep posting about your issue but we can't help you if you don't respond to what we're asking

[pastel oriole]

i have a question about my loot tracker because it is not tracking right is there a way to fix it cuz i know i bought 50 ninja implings and it only says i opened 41

[leaden trail]

Are you spam opening them?

[pastel oriole]

i did but there is more than that in the loot tracker

[gilded kayak]

we choose to track the loot correctly, over the total, when it comes to items you can spam open in the inventory

if you click one of the buttons top right, you'll see the indiviual tracks, some will have 2 rolls worth of loot

[pastel oriole]

my individual tracker says i have nothing in it

[gilded kayak]

did you close the client since you've opened them

it's only recents

[pastel oriole]

oh ok yah i did

[gilded kayak]

yeah, this is just the best approach we have to tracking them, Jagex doesn't transmit their official™️ loot tracker that I assume can handle impling jars easily

if we could properly track the KC and the loot, when spam opening, we would

[gusty reef]

is there any way i can decrease the width of the sidebar?

[oblique plume]

No

[west totem]

Hey folks,

I had to reformat my pc not long ago - didn't make the smart choice to export my profile first however.
Now that i'm setting things back up - i've noticed a couple features that I used to have no longer exist (don't think they were custom plugins either and have searched for them in the plugin hub).

these are:

1. using ctrl + A when searching in the bank to select all the text in the search box isn't working
2. When killing monsters, and training combat stats - there used to be a "kills left" tracker instead of actions left for the xp globes - There seems to be an old 2018 github issue where this feature was added, but it's not working for me.

did issue 1 even exist or have I made myself believe it was a real feature? and following on, is issue 2 fixable or a setting I've missed? i've disabled alll xp related trackers that are not in the vanilla client, client version 1.11.1

[gilded kayak]

2 is removed as of last week so we could easily implement cross-session saving of the tracked xp

as we have to force you to restart the client, on game updates now, and that was the most common reason why people didn't restart their clients (behind laziness)

i'm not aware of 1, maybe it was a hub plugin you were using?

i'm not aware of what plugin did it, even if it was core

or is

[west totem]

it is very possible it never existed, and i've dreamt it up and now believe its real! i'll keep an eye out on the plugin hub for anything i've missed so far

[slow crystal]

anyone else find that no custom font works on customizable xp drops?

every font i put in dont change anything

[lapis elm]

ask the author

[balmy acorn]

how can i get this to let me log in ive downloaded the jagex launcher like 3 times now

[mossy swan]

use jagex launcher to launch runelite? there's a dropdown where you can select your client

[balmy acorn]

thank you i will look for it

[distant siren]

help!

[mossy swan]

[balmy acorn]

theres no button like that anywhere on my screen i throughly looked

[distant siren]

my laptop had a wierd crash, when i open runelite from the jagex laucher, my plugins and user profiles seem to have disappeared... even though i can clearly see the files on the computer. the plugins are not there when i open from the app itself aswell... ive tried restarting and all that jive.

[mossy swan]

can you screenshot?

[distant siren]

i just dont understand how itd be opening from a different source

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[distant siren]

ive never set a user profile, as i only play on a couple accounts, the default has always been fine.

but its like its not there, even though all the files still are

[stone parcel]

Step 4 then probably.

[balmy acorn]

The camera button was not giving me screen shots so just used my phone

[stone parcel]

Jagex Launcher is what they wanted a screenshot of I'm pretty sure.

[mossy swan]

yes, you need to launch runelite using jagex launcher

[balmy acorn]

Oh OK

[mossy swan]

where it says "official client" select runelite instead

[balmy acorn]

Ok thank you 😊

[onyx tide]

Has anyone EVER been able to get their runelite clients to transfer over computer to computer im “logged” into my runelite account but nothing carries over settings wise

[solid mesa]

Make sure cloud sync is enabled for the profile. The cloud icon should be orange

[onyx tide]

Knew was i missing something

That’s probs it ty

[modest jackal]

anyone else getting dead zones on their clients? this has been an issue for me for about a week+ now

[zealous cedar]

is it only in the top left corner?

[modest jackal]

generally, I only notice when I go to the bank and I cant click certain areas of the bank aka top left

[zealous cedar]

its probably the discord game overlay

[modest jackal]

hmm ok thank you ill disable it

[tacit delta]

!safemode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[harsh mica]

Is there any known issue with plugin hub plugins loading incorrectly and causing lag

Or something like that

[hot oasis]

plugin hub plugins can cause lag yes

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[harsh mica]

I meant more like causing lag if they load incorrectly ik they can cause lag normally

already been through flowchart cant rly get a solid solve for lag

[void anchor]

Hi, my computer crashed and it seems like my runelite rolled itself back. All my bank tabs are from forever ago. Any ideas?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[restive juniper]

Hi, i am getting a "connectException" when trying to launch runelite from jagex launcher

does anyone know how i can fix this

[solid mesa]

Are you split tunneling with a VPN?

[void anchor]

@solid mesa thank you, you saved my life ❤️

[restive juniper]

nope, i also checked my firewall settings but everything seems okay there too

[solid mesa]

Can you post a screenshot of exactly what it says?

[restive juniper]

busy uploading now

[solid mesa]

Can you open Windows Powershell and copy paste in

Invoke-Webrequest https://static.runelite.net/bootstrap.json

[restive juniper]

ok

<StatusCode : 200
StatusDescription : OK
Content : {
"artifacts": [
{
"diffs": [
{
"from": "client-1.11.0.jar",
"fromHash": "946faf793c37e8b154e2aa254fb8e3daf02e85b158e2e7...
RawContent : HTTP/1.1 200 OK
Transfer-Encoding: chunked
Connection: keep-alive
x-origin-cache: HIT
vary: Accept-Encoding
access-control-allow-origin: *
x-proxy-cache: HIT
x-github-request-id: 28F0:5367C:440...
Forms : {}
Headers : {[Transfer-Encoding, chunked], [Connection, keep-alive], [x-origin-cache, HIT], [vary,
Accept-Encoding]...}
Images : {}
InputFields : {}
Links : {}
ParsedHtml : System.__ComObject
RawContentLength : 17532

this is what i get back

[solid mesa]

The bootstrap is loading fine which is what the error is complaining about

[restive juniper]

it still gives me the same exception when i try to launch

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[solid mesa]

Maybe something else in the log

[primal wyvern]

There used to be a feature in bank tags where for example if I had a digsite pendant in a bank tag, I could tick an option that would tag all variants of it. Has that been removed or am I just not finding the right plugin?

[solid mesa]

Hold shift when adding it to the bank tag

[haughty pumice]

@restive juniper Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"

[leaden trail]

You can try that^

I think this was generally an okhttp cache issue if I remember right

[solid mesa]

I don't know, it does seem like you have some sort of network problem since it says No such host is known (api.runelite.net). But it is confusing since the bootstrap loaded in powershell. Maybe someone smarter will know. You could also try running off like a phone hotspot

[restive juniper]

ok let me try those

switching to wifi rather than ethernet solved it

do you know why this might be

[solid mesa]

I'm not really sure. It seems like you had network issues, but it works fine in powershell. It's a bit odd

[restive juniper]

Ok no worries, as long as it still works somehow I'm happy

Thank you very much

[raven night]

A few days it seemed like my RuneLite had rolled back or something. A few recent plugins were missing, invent tags were older ones and some other settings just weren't the same. Was there some kind of change made recently? Would've been about 3 days ago

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[raven night]

Ok but what could have caused that on its own?

I didn't use another account, I did nothing different from the usual

[solid mesa]

Nobody seems to know. It mostly seems to happen if you computer crashes, lost power, blue screen, etc.

[raven night]

Ok thanks mate

Nothing I can't recover from, just curious that's all

[fervent hemlock]

Sorry! Here you go, these are my logs. Not sure what i should be looking for in them though.

[gilded kayak]

the launcher.log file is not supposed to have multiple days in it

you should run the installer again, link to the website is in #welcome and then right-click run RuneLite as admin, once

Jagex launcher is not relevant to that

you'll also need to upload the client.log from "the other day" when your issue happened

[fervent hemlock]

Ok so far launching as admin seems to have stopped the issue. It was good for a bit last week then got messed up again so maybe it will glitch again but it is good for now. THANK YOU SO MUCH!

[junior bear]

Hey, i have a problem with 1 of my profiles, if i swap to my iron profile it freezes for a few seconds, this also happends on login while being on that profile, these are the logs with a warning, where should i look to fix it?
2025-02-25 10:38:06 CET [AWT-EventQueue-0] ERROR net.runelite.client.RuneLite - Uncaught exception:
java.lang.NullPointerException: null
at net.runelite.client.ui.ClientUI.removeNavigation(ClientUI.java:260)
at net.runelite.client.ui.ClientToolbar.lambda$removeNavigation$1(ClientToolbar.java:52)
at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)

[junior bear]

apparently had something to do with task checker think used to for leagues, but that broke my client think its fixed now

[winged edge]

Hi, since like 3 Days RL (opened via JAGEX lAUNCHER) looks like this in my bar. Anyone know how to fix this?

[mossy swan]

have you tried reinstalling runelite?

[winged edge]

I will try that

worked ty

[mossy swan]

happy gaming :)

[latent yew]

hello. i've had a problem for the last days. I can't open more than one runelite client at once. When i try to do so, the second client stops loading at "starting external plugins", and just stays there. If i close the first client, the second one will start loading immediately and run fine. Also when i toggle off "GPU" the second client will start immediately. This also applies for the "117 HD" plugin. Everything is running good when both these plugins are turned off, but if i try to turn one of them on while having more than one client open at a time, all clients will freeze and crash eventually after some time. And they will freeze 100 %, there is absolutely nothing i can do untill i force stop them in task manager. I have tried to delete Runelite and reinstall everything from scratch without luck. Booting the client in debug mode does nothing at all, but when i close the innitial client the next ones will boot immediately again, but then with both "GPU" and "117 HD" plugin toggled off. I can still play the game without the gpu-plugin, but everything looks weird now. i can still run one client at the time with whatever plugin without any problems at all, or several clients without these plugins. Is there anything i can do to fix this problem? And for info, i have used up to four clients at the same time for several years without any problems in the past, so this is something that occured lately, and i can't think of anythig i did recently on my computer that would change anything.

[glad vortex]

Do you use profiles? @latent yew

[latent yew]

yes

[oblique plume]

sounds like a gpu driver issue to me

[glad vortex]

Yeah it feels like one too, I had a GPU driver issue a while ago and RuneLite was wonky until it got resolved

[latent yew]

Hmm, i did update my GPU drivers perhaps a week ago or something

how did you solve it @glad vortex

[glad vortex]

I'm pretty sure I solved by rolling back, there's alot of NVIDIA GPU driver issues lately (or so I've heard)

[latent yew]

i tried to reinstall my drives, and now the issue is solved.

thanks guys, not sure what the issue really was, but its working now.

[glad vortex]

Cheers, glad to know it's solved!

[red dune]

not sure what happened but a few days ago my runelite just started freezing, or itll just close the window on its own. i had issues with hd plugin, it would just switch off but keep running. i reinstalled runelite and thats gone away, but now it just freezes sometimes, but most of the time its just closing the window on its own

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[sour zenith]

How can I tell if I have 64 bit or 32 bit Runelite?

[gilded kayak]

task manager

if it's 32bit it will say 32bit

if it's 64 bit, it wont say anything special

[sour zenith]

Thanks, it's 32bit...

[zealous zephyr]

Does anyone know how to fix this I’m on a laptop running windows 11 home. When I try to install runelite I get this message

[solid mesa]

Are you on a 32bit version of windows?

[zealous zephyr]

No 64 bit

[charred wind]

could be ARM

[zealous zephyr]

What is ARM ?

[solid mesa]

Yea, if you have ARM hover the down arrow on the website and "Download for Windows (ARM64)"

[zealous zephyr]

Okay I see now I do have ARM

Thanks guys

[spare tulip]

I see this in prif, anyone know how to disable it?

[gilded kayak]

radius markers?

[spare tulip]

oh yeah, what do those even do

[sonic birch]

Someone imported some incorrect radius markers 🙂

[gilded kayak]

yeah what he said

[spare tulip]

ah...

[sonic birch]

Reinstalling does nothing for your issues. All rl settings will persist

!flow for freezing. Crashing might also be due to just too many hub plugins, just like your freezing issue is bec of some hub plugin, but you can take a look which one

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[amber kindle]

ive had this issue for ages, theres items highlighted keep going on the list for ground items, even after plugin reset

this is the highlighted items box

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[echo leaf]

Is there any way to debug performance of plugins I have installed? Like profiling for any hot paths?

I'd like to see which plugins I have impact the performance the most, generally speaking

[oblique plume]

Unfortunately no

[winter turtle]

is it possible to get a game chat message that tells me that my trees are ready to be harvested?

[oblique plume]

the hub plugin that makes the infoboxes that people like, could have that as an option idk

[solid mesa]

Turn on the bell in the time tracking panel and Game Chat Notifications in Runelite

[oblique plume]

that would only be per tree but yea would do it too

i only thought about all the trees being ready then notify

[tacit delta]

!safemode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[winter turtle]

thanks y'all

[naive fog]

Hey

On my runelite client, when I click on the side bar arrow it resizes my window. How do i stop it doing that? I'm trying to remember but I can't lol

[zealous cedar]

change "resize type"

[naive fog]

tysm!

was bugging me so much lol

u gamer adam

[lapis flame]

is there a reason my runelite has stopped saving any changes I make when I close out?

[round jacinth]

You maybe lost write access some how, reinstall runelite from the link in #welcome. regardless if you use jagex launcher or not run Runelite itself as admin once and only that once and close out and reload it normally without admin mode

!logs might tell us if that’s the case but it’s worth a try anyways likely

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[supple lake]

hello, i had a question about the xp updater extension. does it upload to any database if non of the checkboxes are marked? in otherwords, is there a default location that xp is sent to?

also, is there a local copy that stats are pulled from?

[solid mesa]

No and no

[candid ledge]

Hello. At some point i stopped hearing "Nice" when clue scrolls are dropped by npc's. any ideas why?

[supple lake]

somehow im pulling my stats with the high score extention. also i can pullk them up at wiseoldman.net, but not the other 3. originally i had the updater enabled but nothing checked

[solid mesa]

The HiScores extensions pulls from the Jagex hiscores which updates when you logout

[supple lake]

what if the runemetrics setting for the character is set to private?

[solid mesa]

Runemetrics is RS3

[supple lake]

for a differnt character that i created before i set it to private prior to an leveling and this is what i get when trying to look the accounts stats up:

red exclamation and blanks

[solid mesa]

There is no such thing as private. If you are ranked in the top 2 million in OSRS you will be on the hiscores. If you are not in the top 2 million it will be blank

It pulls data from here https://secure.runescape.com/m=hiscore_oldschool/overall

[supple lake]

👍 got it

thanks

[haughty pumice]

Get support for the Custom Drop Sounds Plugin Hub plugin here: https://runelite.net/plugin-hub/show/custom-drop-sounds.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[leaden trail]

@candid ledge ^

[subtle owl]

Hello, I hope this is the right place to ask. I can't log-in through Runelite and it seems to be because the Jagex Launcher won't work for me. I've tried correcting everything I've seen on their faq's. Is there a definitive list of everything I need to do to get this launcher to work anywhere please?

[red dune]

my runelite 117hd plugin just switches off on its own randomly..it didnt happen for a year but this past week im having this issue and other issuesd with runelite. any idea why this is happening with the 117 hd plugin?

[solid mesa]

What about the Jagex launcher doesn't work?

[haughty pumice]

@red dune Visit 117's HD plugin discord (https://discord.com/invite/U4p6ChjgSE) for support, issues & feedback

[subtle owl]

after I log in and enter a verification code it says that the launcher has failed, try again later

[haughty pumice]

If you are new to OSRS, make sure to follow this excellent guide on OSRS wiki: https://oldschool.runescape.wiki/w/New_player_guide. You can also join the official OSRS Discord here: https://discord.gg/osrs

[solid mesa]

Probably best to ask in the Jagex discord

[red dune]

which error code exactly

i get unable to load skin sometimes is it that

[gilded kayak]

i like how you asked what error code, like any of the Jagex launcher errors aren't useless

u holdin onto hope my guy

[red dune]

The Launcher failing to boot a game

If you are experiencing trouble with a game, try uninstalling and reinstalling it:

If you installed the game through the Launcher, click the three dots next to the Play button and then select ‘Uninstall’
Alternatively, games can be manually uninstalled
    Windows: Open 'Windows Control Panel' > Uninstall a Program
    Mac: Find the app in 'Finder' > Drag the app to the Bin

If this doesn't work, or you're repeatedly seeing an error message such as 'The launcher has experienced an error and needs to close' try uninstalling and reinstalling the Launcher itself. Restarting your device or your network can also resolve problems.

from jagex https://help.jagex.com/hc/en-gb/articles/17160324851473-Jagex-Launcher-known-issues

[subtle owl]

Been through a few cycles of that now 😂😭

I’ll go one more time 🤞🏽

[stone parcel]

Probably want to see what their discord says, but that error seems to suggest its network related.

[subtle owl]

is there a jagex discord?

[solid mesa]

The invite is in the message that starts with "If you are new to OSRS"

[velvet jackal]

Jagex also never responds

[paper garden]

Having an issue where the plugins side menu arrow isn't showing up on mac (apple silicon)

[gilded kayak]

it's top right of the actual game

there's a > when you hover

[paper garden]

oh they moved it LOL

been a while

thanks

[crisp dune]

you should be able to enable RuneLite > Enable custom window chrome to change the view back to what you're thinking of

[winged mason]

anyone know why my slayer monsters aren't highlighting after turning the plugin off and back on?

was working before but when i toggled it they're not highlighted anymore

[crisp dune]

As far as I can tell it should still work. Is some other plugin adding some kind of highlight to them?

[winged mason]

no just the highlight from the slayer plugin

then when i turned it off, no highlight

well, when i turned it back on after turning it off

doesn't seem to start working again until i restart client. the plugin itself doesn't fully break as you can see the ring in my invent toggling task count

[crisp dune]

I have an idea what might be causing it, we'll look into it

[winged mason]

ok cool thanks

@crisp dune found the culprit. i had "highlight minimap" ticked in "Slayer Additions" plugin which appears to cause this behaviour

[crisp dune]

That makes sense. It's unfortunately a known issue with a common system both plugins use (which we should improve so they don't clash so badly like this)

[valid shell]

hi, none of my external plugins are working, overnight i was signed out and when i signed back in nothing has loaded, they're not working or showing up in my sidebar, any help appreciated thanks.

[gilded kayak]

check the tab and make sure there isn't multiple profiles

if there are multiple with same name, those are still different

if there are multiple, double-click to switch

[valid shell]

profiles are just coming up as "default" instead of my previous, i have copies of my old settings/plugins i just dont know how to import that into a new profile

[gilded kayak]

default is the name

if there's two different profiles named default, one of them is your settings

but the import profile button is on the tab

[valid shell]

is there any way to copy my previous plugins/settings from a runelite account onto a new profile?

[gilded kayak]

if your settings were saved to your RuneLite account, they would just appear in the client

!lost try importing from the local copy on the computer

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[sullen crown]

I think I experienced this too

[gritty ferry]

Lukeysrd's friend checking in 🙂 I think there may be something else going on possibly, he moved his .runelite folder out of his userprofile and even reinstalled runelite, after doing this - if he went on the plugin hub to install a new plugin, for example 117HD / Raid reloader etc etc, they weren't working/showing up in the sidebar

[mossy swan]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[mossy swan]

it does look like its loading a bunch of plugins

but it's also failing to sync your settings, you may need to log out of runelite and log back in

[gritty ferry]

Mmmm have tried that, tried it without even being signed in plugins just wouldn't work

But weidly some would, for example the banked xp of all worked?

[mossy swan]

you also have two profiles that are tied to your osrs account

so its picking one, maybe you are expecting the other to be used

[valid shell]

these are from after i signed out of runelite

[junior cedar]

anyone know whats causing akkhas orbs to look like this? its annoying

[mossy swan]

i did say log back in also but there's a few plugins that throw errors in there but nothing too interesting immediately

[valid shell]

alright i've uninstalled runelite and jagex launcher and deleted the .runelite folder aswell, reset my pc, reinstalled the launcher and runelite and still nothing, here's the new logs

[mossy swan]

this profile seems to not have any hub plugins on it

[valid shell]

that's strange because it's my runelite account i've used for years

[mossy swan]

if you login to the game, does it then do something?

since you have profiles linked to character, it might not load it until you login to the game

[valid shell]

it doesnt load any more onto the sidebar, just trying to import and trial and error the profiles from my copy of the original folder

[mossy swan]

try logging in to the game...

[valid shell]

found it!

i think i've found all the plugins etc and seems to be running fine, thankyou for all your help

[mossy swan]

alright, sorry it took so long

happy gaming!

[proud gyro]

Soooo I’m pretty dumb lol.

I made a copy of the jagex.32 cache folder from the c drive to the d drive on my computer (was moving stuff to another drive). Then deleted the original c drive copy of it. And also cleared out the trash can thing. So can’t get it back.

When I booted up the jagex launcher and launched Runelite. I didn’t have any of the previous settings/plugins bank tags etc.

I was wonder if there was a way to fix this.

I still have a copy of the original jagex cache folder but not sure how to or if forcing Runelite to run off that cache folder would fix the situation.

Did all this dumb stuff about an hour before today’s game update. So the update wasn’t the reason.

[dark tusk]

If anyone reports Volcanic Mine issues again, it's a Jagex issue,
Boulder 1 went from not being visible from far away to not being visible at all 🤣
Tried safe mode and C++ client

[leaden trail]

Jagex cache doesn't do anything with plugin settings

[haughty pumice]

@proud gyro https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[charred wind]

If you turn the vm recolor plugin on/off does it reappear? It’s not affecting anything but it will reload the area which might make it reappear

[dark tusk]

It doesn't lol

[charred wind]

Damb Jagex W

[solid mesa]

It's listed as a known issue in the newspost

We are aware of an issue with Volcanic Mine where the big boulder doesn't always spawn.

[slate briar]

Hi, the runelite startup splash started doing this, has anyone else started seeing this / is this a cause for concern? It persists after reinstalling runelite and also in safe mode. I made sure my graphics drivers were up to date as well. Everything else in game seems to be running normally.

[oblique plume]

amd image sharpening

[slate briar]

yep that was it, thank you!

[craggy reef]

Is there something broken with better npc highlighter? I have Olm’s click box highlighted with the plugin and last night I noticed that when I entered the room, the click box wasn’t being highlighted. However after the first phase, the click box was highlighted. Any idea what’s causing this?

[solid mesa]

Most likely Olm has multiple IDs for the phases if you're highlighting by ID

[haughty pumice]

Get support for the Better NPC Highlight Plugin Hub plugin here: https://runelite.net/plugin-hub/show/better-npc-highlight.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[craggy reef]

I’m highlighting by name

I’m using olm as the name to highlight

Idk how to show asterisk on discord lol

[fading quartz]

any recognized problems with RTX 30 series and runelite?

[stone parcel]

I really doubt there is any hardware specific thing like that, but bad drivers are very possible. Trying older or newer drivers might help whatever issue you are having.

[fading quartz]

well I googled and theres a reddit thread from 4 years back

my gpu crashed 10 minutes ago completely, when i logged in

[spare kindle]

Did todays update mess with stretched mode? logged in and its super zoomed in

[tough oasis]

I'm experiencing more or less constant lag within the Colosseum. Is this a known issue and is there a known fix? Nowhere else.

I'm on low detail, have turned down fps, good ping (happens on all worlds), tried turning off GPU plugin. I'm on Mac and have the Tick Fixer turned on and set to 200ms. Was also the case before today's update

[mossy swan]

most likely your wifi or internet is having trouble, so try restarting your router and connecting to it via an ethernet cable instead

[zealous cedar]

are you sure its not client lag? network lag tends to not only affect 1 specific area

[tough oasis]

I'm not experiencing this anywhere else. Not ToB, Inferno, etc. Only Colosseum. Both inside and in the lobby. I've tried 25 different worlds EU, US, UK and it's all the same. Nowhere else in the game

[zealous cedar]

get a recording of it

[winged mason]

better npc highlight seems to break a lot recently. adding new things/changing things/toggling the plugin seems to cause it to break until restart

but if you put something in there and restart, it should work as long as you don't change anything again or toggle the plugin

[tough oasis]

I only have one recording from yesterday which is only one time where it happened. After this reboot, everything is working perfectly. This was also the case for the first hour or so after the update earlier

https://imgur.com/a/double-manticore-core-stack-KPnju9W

If you look at the visual metronome, it goes from 3 to 5 after I attack the manticore

This has been my experience all day today and yesterday

[zealous cedar]

ya this is network lag

which macos version do you have

[tough oasis]

13.6.7

[zealous cedar]

hmm duno then.

try a different network connection if you can

[tough oasis]

This has happened using three different network connections and only at Colo. It can't be anything else?

[zealous cedar]

i doubt it

if you wanted to make sure it isnt a plugin you could try making a new profile/or try safe mode

but plugin lag doesnt usually look like this

[tough oasis]

Saw someone on reddit claiming this was happening when using the Fortis Colosseum plugin, however, this hasn't been the case for me. I'll try to see if I can figure out something on my end. Thanks for helping out ❤️

[crisp temple]

can we enlarge a single infobox?

i want one of them large without increasing the size of all of them in runelite settings

[round jacinth]

i dont think so no, they all share the same size

[sweet zephyr]

anyone having an issue with boost information? the refresh wont show up for me. have turned it off and reset client, seems to be working OK on other profiles.

[oblique plume]

have you let them degrade down one yet

[sweet zephyr]

as in let it fall off completly? have not can try now

[oblique plume]

no just go down one

[sweet zephyr]

oh, its a divine, so it wont

[oblique plume]

then a 60 second timer to tell you when it falls off would be useless anyways?

[sweet zephyr]

yes, dont need it for this certain instance, but it is not working in general

[native gate]

can some1 guide me how to find pictures from runelite on my computer? ive changed computer

[oblique plume]

ok well when you need help with it, be doing the thing you need help with

rightlclick the screenshot button, that will take you to the screenshot directory

[sweet zephyr]

this worked btw - thanks!

[rocky grail]

ive been having issues with rtx 2080. runelite crashes when i use gpu/117 plugin. can force a crash by teleporting to new areas or scrolling runelite plugin list (been happening for a week or so now)

[glass stag]

idk what stretched mode is but when I resized my window my inventory suddenly moved to the middle of the screen

[unborn saddle]

Hi! I've installed Runelite on a new PC and my resource packs plujgin doesn't work anymore - I've tried reinstalling It but It didn't help

Anyone know how I could fix It?

[charred wind]

I think the fix for this was rollback drivers, but I’m unsure

[oblique plume]

its because you unachored it, alt rightclick to reset it back

[rocky grail]

rollback did not work unfortunately. i have been trying everything including full pc reset. i would think it could be my gpu, but i have seen others with similar issues that started around the same time.

[oblique plume]

scrolling the plugin list could be hw accel

[haughty pumice]

Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[glass stag]

thank you ❤️ I can't remember unanchoring it but seems to have fixed it yeah!

[rocky grail]

tried no hw accel still crashes 😦

[sonic birch]

I'd just post logs then

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[sonic birch]

(he says while not having time to look at them)

[unborn saddle]

Hi, can someone help me? My resource packs plugin is not loading, I've tried reinstalling It but It didn't help

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[wanton cipher]

You ever find a fix for this? I have it too

[opal stream]

nope :/

[solid mesa]

They changed the default in today's update

[wanton cipher]

its never worked for me, view task and open task do nothing

[solid mesa]

It should send a message in the "Game" tab

Worked for me just now

[austere torrent]

soo my idle notifier stopped a working at mlm and i dont know why? one min it was working then i do a falling star and go back to its broken?

[solid mesa]

What pickaxe are you using?

[austere torrent]

dragon with new skin

[leaden trail]

That's your problem then I believe

[solid mesa]

That would be why, if you turn on Identifcator and get the Animation ID we can add it to idle notifier

[austere torrent]

ooo

i dont know how to do that lol

its not the defult skin its the alt

[leaden trail]

Install "Identificator" from the plugin hub

In the settings check the box to show animation ID

[austere torrent]

i swapped to the og variant of the skin its a+

[leaden trail]

Which specific ornament kit or whatever is it that gave issues?

I can probably just get it myself

[austere torrent]

trailblaser tool kit but its the second variant

very cool ty

still looking into trying to get an id

[solid mesa]

You want Show overhead info and Show NPC animation id. Then you can post a screenshot of yourself while mining in MLM and mining the rockfalls on the ground

[leaden trail]

kit is less than a mil I can just grab it

[austere torrent]

like that?

[solid mesa]

Yep, and if you can get one mining where the rocks fall from the ceiling on the ground

[leaden trail]

on it 🫡

[austere torrent]

thank you, i had no idea this could be an issue. I appreciate the help and learning experience!

[haughty pumice]

eemuman

#18646 Added animation IDs for Trailblazer Reloaded Ornament Tool Kits

Add animation IDs for Trailblazer Ornament Tool Kits with the Reloaded style. Also add them to their respective plugins to make them track properly. For example fishing plugin does not track when using one of these harpoon styles.

Fixes: https://github.com/runelite/runelite/issues/18645 (Mostly)

However I am unable to create a infernal pickaxe (83 smithing) so those are missing.

[leaden trail]

unaddressed changes ;_;

[solid mesa]

Idk if it's a PR where contributors can make changes or not

[leaden trail]

idm making a fresh PR if not

[twilit wind]

anyone know how to fix this?

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[solid mesa]

Scroll to JVM arguments and change -Xmx

[twilit wind]

is there a way to do it from the jagex launcher even though the game client is rune lite

[haughty pumice]

To remove the Java memory limit on your PC follow https://github.com/runelite/runelite/wiki/Remove-java-memory-limit

[gilded kayak]

u want this

[twilit wind]

i did that and it wokred the other day but now its popping back up but java is not popping up in my enviornment settings

[crisp dune]

Generally we can, but I'd prefer somebody making a fresh PR for that given they aren't updating theirs

Oh, I see dura submitted one, excellent

[sonic birch]

it's still in there somewhere probs

[tough oasis]

In regards to the lag I wrote about yesterday.

I experienced heavy lag this morning.

I deleted Runelite and downloaded it again, which seems to have resolved my issue (although they were the same versions - both 21st Jan 2025).

[timid iris]

Hi! Is it possible to not have the HUD strecht in streched mode? Like still 1:1 to original game

[mossy swan]

no

[timid iris]

I suspected that, couldn't find anything about it. Thanks for the fast reply!

[autumn remnant]

is anyone else's colossal pouch swapping to "empty" even when not near an altar?

seems to be swapping when the pouch becomes full

is this just new behaviour for the pouch?

[solid mesa]

Yes, Jagex made that change a few weeks ago. It changes between fill and empty dynamically

[autumn remnant]

is there any plugin that can change this or do i just have to deal with it

[solid mesa]

Not as far as I know, it's just the way it is

[light prism]

I seem to be having a problem with the hiscores lookup on runelite.. more than 50% of the time it just simply doesn't load the player I lookup and just has a red !.. the other half it takes 5-10 seconds to load the player. I've got Stable internet with fast download speed

[stone parcel]

Are you sure the players you are attempting to lookup are on the hiscores?

[light prism]

Yeah, happens when I right click players and press "lookup"

[round jacinth]

The hiscore panel depends on jagex’s hiscores to work. If they’re not on the hiscores or takes too long to retrieve it does the red !

https://secure.runescape.com/m=hiscore_oldschool/overall you can check them directly here and see if you get no results or delay too.

Runelite checks here anyways, also if you check too many people too often there is rate limits I think.

[light prism]

My other friends seem to be able to look the same players up almost instantly. I wasn't sure if there was potentially something in my runelite "clogging" it up

[round jacinth]

No runelite doesn’t do anything that checking that link isn’t doing

It’s getting the same info

[leaden trail]

There's a chance you're getting rate limited. If you wait like 10 minutes and then try in safe mode, does it happen then?

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[leaden trail]

I think there are some hub plugins that do HS lookups so try that^

[light prism]

I'll try this in 10 min

[light prism]

What u mean by this one?

[stone parcel]

From my understanding you are only allowed a certain number of hiscore lookups in amount of time. If a plugin is using most of your lookups you might have delays or something when trying.

[light prism]

Oh I see

and trying it in Safemode is going to elminate those plugin attempts?

[stone parcel]

Yeah safe mode disables hub plugins so you can determine if they are causing issues.

[light prism]

safe mode - same thing happens

[charred wind]

are you able to view it on the website

[light prism]

Yeah I can view players on the website

[leaden trail]

I'm saying log out, wait a few minutes, and then try

Post your logs as well

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[light prism]

Okay, logged out gonna wait a few mins and I'll update you

[spice gulch]

Seems to be working fine?

[leaden trail]

Well, to start, you have file permissions issues. Redownload RuneLite from the link in #welcome and reinstall it. As long as you don't delete anything you won't lose any settings.

Then run it as admin ONCE.

Even if that's not the source of the HS issue, and I don't think it is, file permissions problems end up leading to a bunch of other issues

[light prism]

Do I have to uninstall it first somehow?

[leaden trail]

No

[paper frost]

can someone please help me , so me and my firend are both in hub party plugin , but for some reason i cannot see his location on the map , he can see mine tho , also my discord picture is on the party but his isnt so im thinking theres something that has to do with that?

[mossy swan]

his discord plugin is off

might be that his party plugin is also off? or some setting in it

[paper frost]

tried all that , his discord plugin is on aswell

[mossy swan]

hmmm not sure

!discord at least for the pfp probably

[haughty pumice]

If your Discord activity status is not showing properly follow these steps:

1. Make sure your Discord plugin is enabled.
2. Make sure RuneLite is not manually added as game to Discord game list.
3. Enable Share your detected activities with others in Discord settings.
4. Make sure both RuneLite and Discord are NOT running as admin.

[mossy swan]

but i dont think location has anything to do with discord though

[paper frost]

his picture isnt even p[opping up tho

[native oyster]

the NPC Aggression Timer always shuts off. doesnt stay on on relogs, isnt on when i first log in, i have the settings toggled correctly for it to stay on. always have to restart it and teleport away.

[solid mesa]

When you close the client do you logout first or just click the X?

[mellow crane]

Hey, is there a fix for bank tabs not importing correctly?

[solid mesa]

Did you copy from #bank-tags ? You might have copied the leading `

[mellow crane]

I exported the setup from 'Inventory Setups'

[solid mesa]

Can you paste here what you're trying to import?

[mellow crane]

{"setup":{"inv":[{"id":29037},{"id":6570},{"id":2436},{"id":2440},{"id":29039},{"id":4151},{"id":2434},{"id":2434},{"id":30634},{"id":1215},{"id":2434},{"id":2434},{"id":3144},{"id":3144},{"id":2434},{"id":2434},{"id":3144},{"id":3144},{"id":3144},{"id":3144},null,null,null,null,null,{"id":12791},{"id":30638},{"id":8013,"q":40}],"eq":[{"id":24271},{"id":22109},{"id":6585},{"id":9185},{"id":12500},{"id":12954},null,{"id":10388},null,{"id":7462},{"id":22234},null,{"id":26770},{"id":11875,"q":3104}],"rp":[{"id":561,"q":15935},{"id":565,"q":13300},{"id":556,"q":13868}],"name":"Royal Titans","hc":"#FFFF0000"},"layout":[30638,24271,8013,561,29037,6570,2436,2440,22109,6585,11875,565,29039,4151,2434,2434,9185,12500,12954,556,30634,1215,2434,2434,-1,10388,-1,-1,3144,3144,2434,2434,7462,22234,26770,-1,3144,3144,3144,3144,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,12791]}

[solid mesa]

That is not a bank tag layout

That is for importing to inventory setups

[mellow crane]

I've figured it out, I didn't realise you could right click on export to make it the correct format

Thank you

[spice dune]

My client crashed yesterday and just now. I checked the log and found
2025-02-27 13:45:22 EST [Client] ERROR injected-client - Client error
java.lang.NullPointerException: null
does anyone know how to resolve this issue?

[gilded kayak]

that's the least useful line of the crash log so no i doubt anybody can help

just upload the full client.log

[spice dune]

2025-02-27 13:45:22 EST [Map Loader] ERROR injected-client - Client error: map loading
java.lang.OutOfMemoryError: Java heap space

2025-02-27 12:59:19 EST [pool-3-thread-1] WARN net.runelite.client.game.ItemManager - error loading prices!

[spice dune]

word will do

[gilded kayak]

the client ran out of memory for plugins, we only allocate a reasonable amount instead of letting it use whatever it wants

!config you can increase the limit here

[haughty pumice]

configuration: https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[spice dune]

I have the config open, what do i do in the menu?

[gilded kayak]

ctrl+f memory on that page

[spice dune]

thanks man you're a legend

[gilded kayak]

it probably wont happen again, but if it does and that same heap error is the cause, we have a debug helper plugin on the , and in there is a setting called heap dump on oom

if it happens again and such a file is generated, we'll look at it and see what plugin is leaking

but it's possible you just hit the limit by just general use, not a leak

e.g. sometimes quest helper drawing the lines can tip you just over the limit for a split second, with all your plugins running

[vocal bramble]

How can I pass on information about a theft from my account and they stole everything from me I hope you can help me, thank you

I want to know if I can use the same account or do I have to start from 0? I have proof of the person who stole from me.

[gilded kayak]

We aren't Jagex so we can't do anything with that info

[vocal bramble]

Thank you very much and sorry for the inconvenience.

[tawny cliff]

I have an issue. My client freezes for 20 seconds after i get a red click on a monster or player. Any idea what can cause this ? It doesn't happen every time

[haughty pumice]

@tawny cliff Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[modest stratus]

My client will not let me open clan combat achievements or view them whilst I have the chat coloured. I have narrowed it down and found it's when this option has a colour in it 🙂

[bronze condor]

Is this a Runelite feature? If so how do I disable it? It pops up every 30 seconds and is extremely annoying. I'd rather not disable the Discord plugin completely since it lets people know when I'm playing and I dont see anywhere in the plugin that shows this

[solid mesa]

Discord overlay in discord settings

[bronze condor]

Thanks!

[sonic birch]

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[timid iris]

I realize this might be more of a Windows 10 question rather, but I just realized that my UI looks so blurry because I have 150% scaling in Windows... is it possible to have RuneLite ignore that setting and render in 100% mode?

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[oblique plume]

put 1.0 in the scale location there

[timid iris]

Wow that was easy, thank you so much!! Now it looks really good like those pictures I've seen online

[thick dune]

Has anyone who uses the Custom Cursor plugin noticed that all of the sudden that their custom seems very transparent?

[red fox]

how do i delete the object marker completely and remove all the markers in game?

[round jacinth]

You remove them as you find them

[oblique plume]

turn off the plugin

[paper garden]

npc aggression timer plugin not working for anyone else?

[solid mesa]

What is your runelite version? What isn't working?

[paper garden]

a bit confused as I just downloaded and the website says 1.11.2

[gilded kayak]

it says in the tab

[paper garden]

but runelite -> about runelite says 2.7.3

ah launcher vs rl version gotcha

im on 1.11.2

mac btw

[gilded kayak]

can you be more specific about what's not working, I logged in earlier today for something else and I clearly saw the yellow lines

[paper garden]

aggro timer is just permanent "tp or enter a dungeon" error message for the past week or so

[gilded kayak]

have you tp'd far away or entered a dungeon

[paper garden]

lol

[gilded kayak]

the bridge between lumbridge and al kharid is a good trigger I believe

[paper garden]

both yes

[gilded kayak]

i have to ask, people come in with an error, I literally repeat the error to them word for word, and then they say "oh thanks that worked"

[paper garden]

yeah I believe it

yeah hm

is there a way to uninstall and reinstall this specific plugin

[gilded kayak]

the reset button would do what you're thinking, but that probably wouldn't fix the problem

i put man,goblin in my npc box and ran over the lumbridge, bridge, and the infobox went away

it didn't draw the lines since these aren't aggressive enemies

[paper garden]

alright thanks I’ll give it a go tomorrow

[obsidian radish]

does anyone have any idea why my bank tags plugin is not giving me the option for zigzag bank tags? it used to be there

[mossy swan]

i think the built-in one doesnt have that feature, just the hub has it

[gilded kayak]

zom was supposed to make a plugin to add that feature, so u dont need btl for it, just a seperate plugin that does that

but that hasn't happened YET

[mossy swan]

oh then you'd just need another hub plugin, that's zom quality™️?

boy i cant wait

[gilded kayak]

yes

[leaden trail]

Yippee

[obsidian radish]

i see ok

i recently got rid of btly because only the official bank tags plugin works with potions in potion storage

[shy ore]

!launcher

[haughty pumice]

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

[round jacinth]

I asked muta how hard it would be to yoink and he said it maybe would be hard, cause idk what I’d need to yoink.

should just be in core’s offering but then Adam would have to touch it again so let’s wait

I can maybe take a better look when my house isn’t sick too tho.

[celest cobalt]

Hi all, i have an issue with menu entry swapper: the shift left click>walk here doesnt work as i would like to. When there are items dropped under monsters, my character just walks on that tile instead of picking up the drop. Anyone has an idea on how to fix this?

[gilded kayak]

uh... don't hold down shift...?

[balmy narwhal]

Recently cameback to the game, I constantly get this crash when loading a new area. going next toa room, teleporting, things like that

I can't find a crash log (I may not be looking correctly)

Is it this?
2025-02-28 19:05:48 AWST [Map Loader] ERROR injected-client - Client error: map loading
java.lang.OutOfMemoryError: Java heap space
at jz.<init>(jz.java:45908)
at rl3.qm(rl3.java:2333)
at rl3.run(rl3.java:35993)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
2025-02-28 19:05:48 AWST [Client] ERROR injected-client - Client error
java.lang.NullPointerException: null
at client.su(client.java:44916)
at client.fz(client.java:36235)
at client.jy(client.java:7296)
at client.mk(client.java:3387)
at client.by(client.java:1258)
at bk.ap(bk.java:360)
at bk.lr(bk.java)
at bk.run(bk.java:24469)
at java.base/java.lang.Thread.run(Unknown Source)

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[gilded kayak]

the whole file is preferred

[balmy narwhal]

like that?

[gilded kayak]

ye

[balmy narwhal]

Thanks brother

[gilded kayak]

the crash is b/c the plugins ran out of memory, we only allocate enough for normal client usage, we don't let the client use whatever it wants

!config you can increase the limit here, or remove some hub plugins

[haughty pumice]

configuration: https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[balmy narwhal]

Do I do this on the rulite client itself? Or within the jagex launcher version of it?

[round jacinth]

read that link provided to you

[balmy narwhal]

Yeh I am stuck, I don't have a RuneLite (configure) in my start menu entry (I am on windows)

oh nvm let me try something

[round jacinth]

The very first thing the link mentions is what to do if you don’t see the configure option.

Read the link lol

[void dove]

Not sure why but strength and hp arent showing how many actions, its not important just feels weird it not being there

[round jacinth]

That was removed in a recent update.

[void dove]

oh

well at least its still there in the orbs

[round jacinth]

Maybe shouldn’t be either, they were removed because they are inaccurate when going different content

[void dove]

ohh so hopefully it will be back eventually? or removed for good?

[round jacinth]

Idk maybe removed to align with the side panel? Not sure

unlike cooking lobsters where you know the xp per so you can count the cooks to get a level, monsters heal, have a variety of hp levels and xp modifiers so it’s just inaccurate is my understanding of it

[celest cobalt]

a monster is standing on the same tile, so i would red x the monster in that case.

[round jacinth]

Shift click makes you walk to that tile, even if stuff is on it.

[celest cobalt]

oh i thought it used to work different before, havent played in a while

im pretty sure there was a way to pickup drops under monsters other than right clicking, do you have an idea?

[glad vortex]

In case anyone knows right off the bat, do you know which plugin does a notification whenever clay bracelets break?

[round jacinth]

Custom menu swaps can prioritize take,* over attacking but idk if that’s what you want either.

[glad vortex]

I have Custom Menu Swaps set up with this: take,*,*,* in the custom swaps sections, try that one and see if it's what you wanted

the only reason I have it set up to three ,* is because instructions implied doing so lol

[celest cobalt]

*= a certain item?

[glad vortex]

can be a action in the menu, mob, etc

[round jacinth]

• means match on anything

[celest cobalt]

i wanna use it for slayer tasks that are cannonable, so many drops and mobs all over

ah okay

[round jacinth]

One of the chat notification plugins in core can notify on a list of game messages sent so you can use that

I think you can type in the game messages

[celest cobalt]

can you repeat this a little more detailed? i just installed the plugin

[glad vortex]

for example take,*,attack,brutal black dragon* (the copypasta in their instructions) means you can take anything under a brutal black dragon instead of clicking attack, hope the example helps

That's how I got mine set up

[round jacinth]

The read me linked from the ? Has information on how to set it up

[celest cobalt]

okay, so left clicking would prioritize drops over mobs then if im right

so i right click mobs to attack them?

via the menu?

[glad vortex]

Hold on I'm in desert and trying to beat the thirst timer lol

[celest cobalt]

xD

[round jacinth]

Just play around with the settings and read the readme

Self discovery

🙂

[celest cobalt]

okay ill rephrase question: if i custom menu swap on shift click, i can pickup drops under marked mobs by shift left clicking?

[celest cobalt]

its kinda hard while standing at ge x)

[glad vortex]

Yeah, I do recommend reading the readme too especially because the custom stuff will take some testing to know it works
But in your case, no, if you've set it up to a keybinding then all you have to press it then you can pick stuff up. if you're not holding it, then youlll get the attack option instead

[round jacinth]

You can still probably figure it out by reading the guide on how to use the plugin.

[celest cobalt]

not like their guide has answers to my question but sure

[glad vortex]

It can be kind of vague, but it was the source that helped me figure out how to set up mine lol

[round jacinth]

It’s generic because swapping is generic

If you want the left click to always take then you change it to take,* and it’ll make take the top option.

[celest cobalt]

this seems exactly what im looking for! I'll try it out

or maybe not

this is only for menu right

x)

[glad vortex]

Yeah, but this plugin is SUPER flexible

[celest cobalt]

i remember picking up stuff without a menu

[glad vortex]

You can make magic happen

You mean you need to right click? I don't have to right click if I'm holding my keybind

(in case you're trying to test it out in random scenarios, I don't think the take option actually shows up until there is something to take under a mob... at least that's what I understand with this plugin)

[celest cobalt]

what i mean is, picking up the drop without a menu popping up

so basically just prioritizing take>attack mob

by holding shift for example

[glad vortex]

That is what I gave you, maybe try doing a recording if that's not happening? (upon thinking, not sure if recording would actually help lol but afaik that is what the plugin is doing for me)

[celest cobalt]

oh, misunderstanding from my side then

ill try it out and report the result 😄

[glad vortex]

Please do :)

[winged mason]

@celest cobalt just making sure this box is unticked should fix your issue? lets you shift-click walk through monsters but doesn't ignore ground items

[celest cobalt]

working exactly how i wanted ! thank you so much!

[glad vortex]

Glad to know that, glhf!

[civic nest]

ive just logged in and pretty much all of my plug ins are gone, tile markers, bank tabs and a load of other stuff?

[round jacinth]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[rotund patio]

Hi

[brazen heath]

Hello, any1 here knows about a video that can help me download runelite to a usb so that i can play directly from there

[leaden trail]

Follow these steps

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-run-runelite-from-a-usb-drive

[brazen heath]

Tyyy

But takes me to same spot i got stuck

In the bat file

[leaden trail]

Open notepad, type in what it says there, save as .bat

[loud rapids]

Hi, new here - Is anyone else Better NPC highlighter plugin not working? Im putting in the ID's for different things and they are not highlighting as per the plugin....

Example of npc 3275 not being highlghted

[haughty pumice]

Get support for the Better NPC Highlight Plugin Hub plugin here: https://runelite.net/plugin-hub/show/better-npc-highlight.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[fallow kestrel]

Is there a Fishing Trawler plugin that notifies you when the tentacle hits the ship?

[viscid lantern]

Is there a chat message for it? If so you can use chat notifier

[fallow kestrel]

There is, thank you!

[coral lintel]

I had 2 clan members have their RL reset back to default. Do you know what caused this, and is there a fix. Or they just have to redo all their options?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[coral lintel]

So if they didn't name their features, is default the same?

[gilded kayak]

default is just a name but default with your settings and default, actually default, can be different

[coral lintel]

I'm thinking default means setting it back to default.

[gilded kayak]

the word default on the profile is purely cosmetic

it just happens to corrolate with default settings, when they are actually default

we don't ammend the profile name after your first setting change

[coral lintel]

Ok 🙂

[gilded kayak]

if they look at that wiki page, they should very easily be able to import their settings again, I think those will be named imported settings (#) tho

[coral lintel]

Thank you 🙂

[crystal ravine]

does anyone for the love of jebus know how to use world global chat?

[hollow olive]

like public chat?

[crystal ravine]

theres a plugin called world global chat that people use to chat who are muted

and idk how to use it

but i see people talking with it

https://gyazo.com/988b22300599afc83f20cdf07ebfbbad

none of this makes sense lmao

[crisp dune]

We don't make that plugin, we couldn't tell you

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[spice dune]

hey i crashed now 3 days in a row. I got a heap dump but I don't have nitro so I can't upload it here. can someone help me?

should i just zip it?

[gilded kayak]

that or upload it to google drive and dm the link to @haughty pumice

you'll have to send the bot the zip also, as it wont appreciate posting zips in here

also maybe send the bot your client.log too just incase u didn't bump your heap limit correctly

[spice dune]

okay i'll just throw it in google drive

[crisp dune]

Does the client crash in safe mode?

[spice dune]

I haven't tried safe mode, I just sent my heap dump to @haughty pumice

[gilded kayak]

it looks like you installed the debug plugin, after you crashed

is this heap dump from you pressing the heap dump button? because that's useless

(for this)

[spice dune]

it is what should i do instead

do i need to wait until i crash again?

[gilded kayak]

i explained yesterday that you need to enable heap dump on oom and wait yes

[spice dune]

okay will do

[gilded kayak]

also you seem to keep the client open across multiple days, so i can't tell if you setup the increased memory correctly

can you post yesterday's log

[normal karma]

is there a pinned message for issues linking your runelite settings across multiple devices?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[gilded kayak]

it does look like you bumped your limit correctly

so you probably did crash from a leak, which the setting will generate a crash log for

[dark sleet]

Can someone tell me how to login to RuneLite on Mac? Just downloaded and im pretty new to the os.

[gilded kayak]

it's not different than how you log in on windows

can you be more specific about your problem

[dark sleet]

I literally cant find the login button lmao

[gilded kayak]

well i don't think it's possible to be in the client and not have a login button

so you'll still need to be more specific

[dark sleet]

I mean login to the app

Not the game

To get mye profiles and such

[oblique plume]

The green door button?

[dark sleet]

Omg

Thank you

[balmy narwhal]

Hi guys, I'm the guy that was having crash problems because the plug ins were running out of memory yesterday. I have doubled the limit, but is there an effective way to see which plug ins are problematic? Like is there a way to sort the plug ins by size or anything to that effect?

[oblique plume]

No but if you let it heap oom again with the debug plugins dump heap on oom option enabled then you might be able to find some info

That takes manual looking through of a heap dump though

[balmy narwhal]

I did delete a few plug ins I don't use anymore, but by the sounds of it, I should see how I go with the newly increased memory and then only if I keep experiencing trouble go down that route, sound like a good plan?

[round jacinth]

removing hub plugins is always a sound idea tbh, increasing memory is good too

[silver panther]

any known reason why my world map no longer shows a marker where i am?

[round jacinth]

You disabled it in the world map

[silver panther]

yooo, im dumb as hell

thanks

[languid owl]

I keep getting this error when trying to load runelite. I tried uninstalling both jagex and runelite and still receive this message when trying to launch the client. I tried reading through the trouble shoot section to see if i could solve it but am lost and still having issues.

[gilded kayak]

the logs the error mentions are in the open logs folder button

upload launcher.log and client.log(if this one exists)

[gilded kayak]

your rsprofile is not writeable, which is where your non-profile specific settings are saved

try doing this, it's what the client attempts to do, when you run as admin, but it's unable to

[round jacinth]

can't they just reinstall runelite, run runelite once as admin and it does those things too?

i thought it did those things now rather

[languid owl]

ran the commands and still nothing. In the command prompt it is telling me this

C:\Users\danie.runelite\profiles2$rsprofile--1.properties: The file or directory is corrupted and unreadable.
Successfully processed 290 files; Failed processing 1 files

[gilded kayak]

it's already trying to do that in the logs

[round jacinth]

oic

[gilded kayak]

well thats bad because that file is very important

well

reasonably important

[gilded kayak]

I guess your next best bet would be to go into that folder, and left-click+drag it out

that should allow the client to start

[languid owl]

This is what im receiving

[gilded kayak]

but your loot tracker data wont be there, after it starts you can try to use the import profile button on that file

but if it is corrupted it probably wont work

[languid owl]

ah im not worried about keeping that just want it to run at this point

[oblique plume]

Sounds like you got some ransomware type protection garbage

[languid owl]

removing the folder worked

it would be that simple

I greatly appreciate the assistance!

[livid plinth]

wondering if someone can help me out i got a new computer and im struggling on figuring out how to import my olf settings and plugings

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[undone basin]

Is there a reason why my login name is not remembered after I close the client? Even with remember username check?

[haughty pumice]

[ https://github.com/l2- ] [ @dry grove 148829794723823617 ] ._.xander#0

[empty fulcrum]

Anyone now what this is about? Keeps saying this and wont let me log in

[leaden trail]

Do you use some sort of antivirus?

[empty fulcrum]

I don't think so, just the firewall on my pc

[leaden trail]

Could also be the firewall

Although that's usually a ConnectException I think

[empty fulcrum]

I've just looked to let it through the firewall and couldnt find it to let it through

[leaden trail]

Can you post your logs?

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[leaden trail]

May take me a bit to peek at them since I have some things I need to do but I'll look when I have a minute

[empty fulcrum]

That's alright no worries

[leaden trail]

Just the ones named "client" and "launcher"

[empty fulcrum]

its working now and i didnt even do anything haha

[frozen pagoda]

Does anyone know how i can log into runelite with my steam account ?

[leaden trail]

I think you'd have to convert to a Jagex account to do so

You can see your hours played in the quest tab in game though, or by talking to Hans in Lumbridge

[frozen pagoda]

can i have a jagex account with my current progress ?

[leaden trail]

Yes, you can just convert your existing account

I believe the instructions are linked in #faq