sonar

[dense kettle]

so.. does steelseries GG just crash several times a day now? or.. i reinstalled it twice, and still it crashes non stop whenever i open a program

[velvet walrus]

when you open a specific program or just any program?

[dense kettle]

any game, sometimes spotify, my browser, sometimes even when i close a program or just randomly

it usually says that the core GG stopped working, or have a crash log about moments

[velvet walrus]

do you use moments?

[rocky glen]

Hey guys, I got my Arctis Nova Pro Wireless today, but I had to make the experience that the output from my speakers are detected by the microphone how can i fix this?

[strange crest]

thanks a lot, this works really fine ! 🙂

[orchid mica]

Ok so

I am getting a stroke from this pita software

The hardware, nothing to complain about. But the software makes me wanna rip out all my hair

See the following:

Now look at the following:

WHY IN THE WORLD

Does Sonar think it's a ok to FULLY MUTE ITSELF

But when I actually WANT IT to mix? Nahhh, it won't.

I can still hear my OS (Game)

And the video playing in the background

And this *#$## jank.

[rocky glen]

Do you have also the problem with sound output from speaker is detected by mic so anyone can sometimes hear what you hear?

[orchid mica]

My brain had 3 bluescreens reading that

[rocky glen]

I wanted to know if you also have the problem where your microphone picks up sounds from the speakers instead of filtering them, making them audible to others during conversations. I hope this time its clear what I was referring to previously.

[stoic matrix]

They are under sonar though… I don’t get it

[forest forge]

Halo boss im hava problem

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

[hushed lily]

i had to unistall and reinstall andf now ive lost all my audio presets! anyone know if i can get these back or if i have to go and build them again?

[delicate burrow]

h

[dense kettle]

i do yes, moments was having issues too, but they stopped happening since i reinstalled. but it constantly gives me this crash

[fervent sable]

guys..should I add audio filters in obs even though I'm using sonar or I'm good enough with sonar?

I'm no expert at this..and I can't hear much difference actually.

but I had those fillers before I installed sonar

so should I keep them or remove them?

[meager quarry]

My sonar isn't working and i used to for many years. I tried restarting my headset and computer multiple times and going into settings and nothing is muted, but i can hear the music without sonar but with sonar today just decided not to work. Any tips what to do?

even when i do the test inside sonar i can't hear anything

[nocturne smelt]

hi friends, how does sonar work with doing multitasking?

If i wanna play a game while having a youtube video open at the same time, which eq settings are prioritized?

[velvet walrus]

each sonar audio device can have it's own EQ, so they're all prioritized the same. sonar takes the audio in, applies the EQ, then mixes it together into a single audio stream to send to headsets/speakers

so for example, the game audio would output to one Game VAD (virtual audio device) and your browser can output to a separate Media VAD, so they would be able to have separate EQ and other settings

[nocturne smelt]

ahhhh

handy

im also testing out new a new pair of arctis nova wireless, and they dont sound very crisp, i suspect it might be a software/settings issue, since both reviews and word of mouth are great

my old hyperx cloud IIs sound better atm, and i dont think that should be the case 😅

anyhow, could it be sonar thats causing it?

[velvet walrus]

it should sound OK and clear out of the box without sonar. there might be minor tweaks you need to do if you like more bass or whatever, but you shouldn't NEED sonar to make the audio acceptable

also since it comes up every so often, make sure you're connected through the base station. sometimes people use just bluetooth which isn't as high quality as the connection through the base station

[little wren]

How do I stop the mic channel on my sonar from even existing?

[nocturne smelt]

well thats worrying, idk if its just me or if its actually bad, but without sonar i think it sounds very underwhelming

sort of like when you're using wired headphones and the input cable is ever so slightly not put in

something strange is that youtube audio sounds very crisp though

[zinc flame]

click “disable channel” if i’m not mistaken

[little wren]

Where is that? I only see "Delete" but it won't let me click it

Why is it such an ask to be able to tell sonar to not fuck with my microphone?

[civic vine]

is there an option to disable chat from sonar?

[ebon skiff]

no

[unreal whale]

hey guys, i'm actually having some trouble with the sonar software. When i configure my channels i just get the left channel powered, regardless what device is used, headphone, monitor, whatever. everything configured in sonar is just played on the left audio channel which is pretty annoying

[sudden rivet]

Hello, I need help.
I am trying to setup sonar but when I talk to mic the bar doesn't go up for some reason. My input i nPC rn is Steel Series GG Microphone and nothing happening

this bar

I can't even hear it in the configuration (in the rec test)

[lapis hollow]

you happen to get a answer? I got the same issue.

or anyone else that sees this please help. im trying to use a razer mic and I can put it through another channel directly using the playback feature of razer synapse but I would like to use some of the mic features under the mic section

pretty much my voice kinda sucks and Ive tried suplimenting by purchasing more expensive equipment and am now going through the app side of things for recording

ive gone through 2 videos and ive selected the mic as default and confirmed it wasnt changed by gg

but cant nativly find a way to make it show anything on the bar

SOOOOOO UHHHH fun fact im stupid

apoligies for the bother gl to you all!

[agile warren]

i have the sonar startup error how can i fix it ?

[past hazel]

It looks like you didn't select an FAQ category. Please use one of the options below:

• Nitro
• Sidetone
• Fallback
• Support

[real cosmos]

Ever since my computer updated last, I have not been able to get any audio to properly route through Sonar, unless it was through the 'Chat' channel. Has anyone else experienced something similar recently? Any tips?

[buoyant granite]

i was having the same problem so i uninstalled and reinstalled sonar and it fixed so yeah

[cinder birch]

Hello, does anyone have a nice preset for PoE2?

[sudden rivet]

no

[unkempt light]

anyone having issues with steelseries sonar not playing any sound when you change the output?

When I am use my Artis Nova Pro it works perfectly but when I change to the Arena 9 no sound plays out

And it is a problem with the software cause the audios bars do not move whatsoever when changing the output from the Artis Nova Pro to the Arena 9

[sudden rivet]

how did you fix that

[lapis hollow]

I...uhhh...un...muted the slider🤕

[sudden rivet]

bruh i have it unmuted

i tried everything

and slider still not indicates my mic

gg

[calm condor]

hi team, i want to mute windows sounds from sonar pemamently is there anything possible

[gleaming crag]

hello, since the last windows update my sonar wont work anymore. Can someone help? I selected everything as i did before the update

(only through sonar chat i can hear something)

[little wren]

Okay seriously, how do you disable a channel because this is getting ridiculous, either there's genuinely no way which is awful design, or the way to do it is some advanced obscure method. I shouldn't HAVE to want to use sonar as my mic, especially given the bugs it has

WHY doesn't just clicking delete work? It won't let me click it no matter what I do

[ebon skiff]

you cannot

[little wren]

Why tf would they design it like that

[wraith monolith]

I got a Problem with Sonar. When i talk in Discord im really quiet if i select Sonar, but if i select my normal mic, im really loud. Is it possible that Sonar is regulating my sound down in some way and if yes is there a way to turn it off?

[calm condor]

No way to turn it off sadly

[little wren]

Is there even a decent reason to use sonar if it pulls crap like this?

[tardy ore]

What if my voice cancelling doesn´t work?

[half bough]

turn off the noise cancelation completely that built into discord, and select sonar... use noise cancelation from either discord or sonar not both

[half bough]

you dont have to use it for your mic, when in your windows setting just select your mic as default not sonar. and dont select you mic in the sonar app.

[little wren]

Everytime I relaunch my PC, it defaults back to sonar

[half bough]

you should be able to set you mic as default in whatever app/game youre in as well, just bypassing sonar through the game or app

[little wren]

Yes but I don't want to have to do this every time I launch my PC, I shouldn't have to

[orchid sleet]

sometimes when i change my windows volume whatever is playing gets more bass? is this a sonar thing? im confused

[covert shore]

I NEED SONQR FOR DELTA FORCE GAME

[dim wyvern]

can try this and see if it helps. add more dB if you need it louder.

[short marten]

Since the last update, sonar does not detect when my artis nova 5 turns on or off, meaning I have to manually change all the channels individually each time I want to switch between headphones and speakers

anyone else having this issue?

[winged fern]

how do i unmute some an app

Discord shows muted and has a triangle with an ! in it

[delicate burrow]

hot do you setup gg with obs studios with separate audio channels?

[delicate burrow]

only happened after switching to sonar

[grand dawn]

Hello, how can i add chat discord sounds(someone talking with me) to the chat section?

because moments doesnt capture conversation from discord

[little wren]

Another day of asking for the basic barebones common sense feature of being able to delete channels

[grand dawn]

idk i switch to something else, that doesnt work for me

[rare sun]

Did you set the Discord's settings to output to the Chat channel?

[glacial zodiac]

Do you know any settings for Valorant?

right left can't be understood

[elder girder]

Hi guys I use Arctis Nova sonar. Sound on pc is Great, when I use it on Xbox it’s trash, how Can I get good Sound on xbox x to?

The Profiles for Equalizer are old is there any way to update ?

[dry sun]

how do i fix people hearing themselves on my screenshare

[umbral turtle]

How can I activate sonar gaming audio?

[stable estuary]

Don't you hear a beep every time you Alt tab a game? And then the sound repeats many times if you type

[sleek hinge]

below "custom" you should be able select the dropdown where it says "speakers" for you and then set it to one of your sonar sections listed there. for example i have my own microphone on mic, outgoing chat from other people on the "chat" and then game audio on the "game"

[autumn wraith]

how do i fix this

[grand dawn]

i have only my devices here:

[hybrid cliff]

hi How can I make loud and quality sound in games?

[fresh sky]

how do i fix this ??

[delicate burrow]

How do I know the products Steel series ? With the Engine software. First buy a mice (Magic) Then I bought headphones (Mmmmmmm) And finally a keyboard (Ufffffff). Software stops when I plug it. Engine does not recognize it, Windows 11 does but Engine does not. I go crazy when I use sonar to configure the software. AIMP & Brave in Game, Hell let loose & other games in chat or media. You change the options. "all is well". The software is updated. "Same problems again". At first you think it's your computer. You reinstall everything, "Everything". Problems solved? "NOOOOOO". Please do something about it. It is very boring. Best regards

[robust carbon]

how to make a high-volume microphone sound

[rare sun]

You need to make sure the configuration is correct in Discord itself... under User Settings -> Voice & Video

Although in my example replace the Sonar - Gaming to Sonar - Chat (so that the app's output goes to the Chat channel in Sonar). I was messing with stuff last night and must've inadvertently changed it.

[rare sun]

https://discord.com/channels/299040363123965952/1070392256906919976

[dusk oasis]

I'm running into an issue with my audio setup. I’m using SteelSeries outputs—which the software forces me to use—and whenever I try to record a video with NVIDIA Instant Replay (or something similar), the system sound doesn’t come through. Each app is using its own audio channel—games, Discord, even my music player—so NVIDIA just isn’t picking it up. I’m looking for a solution.

[rare sun]

I haven't tried it personally, but in theory you should be able to achieve it by switching Sonar over into streamer mode (option on the upper right hand side on the mixer panel) which will create a separate streaming channel (and mixed separately) and then configure Nvidia's mic input to be that of the streaming mix (which if configured correctly should also contain your mic)

As a side note from personal experience, if you're looking for just the game audio and not that of discord, music, etc. then you may be able to achieve that by setting Nvidia's audio settings to use single channel vs dual channel. My clips weren't including the game audio (which is all I truly care about) until I switched that setting to single channel.

[violet grail]

Don't use all caps :)

[little wren]

So when are we actually getting the ability to delete channels?

[violet grail]

What do you mean?

You can disable media and aux now

Disabling more would remove core functionality

[little wren]

I want to delete the mic channel

[violet grail]

I'd describe that as core functionality of Sonar and you're basically trying to use it in a way that it isn't intended.

But you can always suggest it in #1070392859125104660

Then the right people will see it

Not every request gets fulfilled or a response but they do read every single one

[little wren]

I think it's pretty stupid I can't toggle a feature of a program, why should I have to use every part of it? It's especially stupid given how broken and buggy sonar is, every time I launch my PC, the sonar mic is enabled and set to default even when I disable it and set my actual mic to default, this causes my mic to be heard in my Discord streams, I shouldn't have to do this every day, I should be able to delete the channel

Not to mention when it gets used in my medal recording, there's a severe volume difference

[violet grail]

That's your opinion but what you're describing there is intended behavior so very much not broken or buggy, you just don't want it to behave that way

Software isn't broken or buggy when it's missing a feature or behavior that you prefer

[little wren]

It's intended that it automatically enabled and sets itself to default when I've specifically asked it not to and that it has a volume difference on medal and that it causes my mic to appear on discord streams which causes double audio and people can hear me when deafened?

[violet grail]

It's intended that it's automatically enabled and sets it to default, yes

Can't speak to the rest, don't use medal or discord streams

Anyway, I've given you the info I have and the tips I can on how best to suggest them a change

[little wren]

So it can be considered broken or buggy provided they didn't actually design it for that?

I've heard others say it blocks their mic but I haven't had said issue

[velvet walrus]

besides the volume difference, i think there's a common assumption that sonar is this huge complex varied audio software, when really it makes a lot of assumptions about how people use it (i.e they're people who just want to turn it on and play games) and when it doesn't do more complex things, it's wrong or broken

[violet grail]

Exactly

[velvet walrus]

if you don't like the way it works, that's fair, and you can hop into #1070392859125104660 to add your voice

[little wren]

I kinda just want to change how my audio sounds, nothing about my mic, I used to use Nahimic but had to switch over after changing PC and having issues

[velvet walrus]

there's been a few posts in #1070392859125104660 asking to separate the mic stuff from the gaming stuff, but these posts have been made since sonar was released, so i don't think it's going to happen anytime soon if it's being requested this often and it's been ignored

[violet grail]

You can always use something else than Sonar 😄

I haven't tried it myself yet but I've been recommend giving Logitech MIXLINE a try

[little wren]

Can it do everything sonar can to the outputs? I'm pretty sure I just change the treble and bass, except for one game in specific which has different changes + the volume stabilizer option which I just put on a different channel.

[violet grail]

No idea, I haven't looked into it yet

Just a tip I wanted to pass on in an attempt to be helpful :)

Anyway, gotta go

[little wren]

Alright, thank you

[jovial cairn]

imo it is broken. all i want fixed is thne random automatic changes to output devices making me have to constantly change each channel. I've submitted multiple complaints over the last 2 ish years and its yet to be fixed

[violet grail]

And it's not fallback settings?

[violet grail]

You're welcome ☺️

[jovial cairn]

i set gaming channel to headset and media channel to my desk speaker. and i have to reset it every couple of days

all the channels will reset to the same output. sometimes its headset, sometimes its desk speaker. sometimes its a random output i have nothing connected to

[velvet walrus]

like lennart said, you checked all the fallback settings? they're all off?

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[jovial cairn]

checking now, i believe i had disabled them once upon a time but has likely updated gg since

actually i dont recall seeing these in the past now that im looking again, says its a beta feature, i dont think this was always here

[violet grail]

It was added a while ago

[jovial cairn]

ive stopped using sonar and came back a few times since i first started using it. may have been added since the last time i went down this rabbit hole

[violet grail]

I do that too 😄

[jovial cairn]

this being the very reason i stopped. so frustrating. still odd because i never disconnect any audio devices, no reason it should be changing, steelseries DAC and desk speaker are always plugged in. disabling all of these to see if it fixes it

[violet grail]

Oh not for me, generally never had any issues

I hope it helps

[velvet walrus]

there's been some changes to the logic of fallback, but some of it is dependent on windows, which can sometimes get a lil messy (especially when drivers update and windows assumes there's a new device)

[violet grail]

Gn again 😅

[jovial cairn]

ive brought it up in this very chat a few times. first time this was discussed but the last time was probably 6 months ago now. this is literally my only complaint with sonar and really like its features. this might have just made my day lol

[velvet walrus]

i think one big change is that when you're setting up sonar, it asks if you want fallback or not

before it would just be default on, but now it defaults to off and asks if you want it on

mind you, this has caused some other confusion (there's a lot of people posting in #1047622297382567936 asking why their sonar doesn't have any audio and didn't pick a new device when their main device got disconnected) but it's a step forward

[silver sky]

Is there a “save” button in sonar or does it automatically save the settings to my headset?

[barren nest]

Hello, could someone help me? For some time now, the microphone in my headphones has stopped working for no reason

[simple pebble]

how to fix this?

[robust carbon]

who can help settin my micro in sonar

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Check the FAQ above :)

[glacial zodiac]

In the Valorant game, it is not clear whether the footsteps are coming from the right or the left. What may be the reason?

[tough inlet]

hi when im using steelseries sonar there is a delay and or stuttering in th audio is there an fix for that?

[carmine gull]

Does anyone know good mic configs or settings for the HyperXCloudIII's microphone?

[hard delta]

Yo, I recently got a new microphone, "HyperX QuadCast S", and I'm currently using Steelseries Sonar with it, but now whenever I screenshare my screen on discord, it'll pick up my mic through the screenshare, so I can't watch YouTube with homies or screenshare games without them having to hear me twice is there any fix to this?

[last blade]

Hey guys, ever since this quickset profile update came out my audio is always turning off when i switch to games or just going into the web. i have to click on the gg app to have the quickset pop up on the side to get my sound again. didn't have this issue before. i also turned off auto switch quickset to see if it would make a difference but no luck. have any of you guys been able to fix this if you had the issue?

[latent parcel]

hello, i have the arctic series pro, im pretty new to these since all my gaming time ive had astros. but i cannot figure out how to turn up mic monitoring, i feel like im just muffled when i hear myself.

[velvet pecan]

i see that my nova pro wireless is connected with the litle station but i have no sound from my pc
and my sonar doesnt see it connected

[brittle bloom]

After some recent update of GG, my Alias is not working with Sonar anymore? Any tips?

[lone spear]

Hello, why are my sonar 1 headphones not working? I bought them today and connected them and they don't work on my computer.

[long portal]

Could it be added that after automatic desktop shutoff after x minutes, it does not switch to another speaker in sonar? :)

[odd seal]

Oh man the auto switcher still isn't fixed. Still not switching back to the select devide when connected/turned on

I guess the issue is that Windows sometimes changes the audio device order (VR Headsets, Monitors etc.) and Sonar just doesn't handle this well

[fading berry]

When I open screen sharing in dis then you hear me twice and also my friends how to cancel it

[golden bramble]

OBS doesn't pick up sound from Sonar, what am I doing wrong?

[golden bramble]

FIXED IT!

[fluid leaf]

How do I suggest a preset for a game?

[violet grail]

As in you've made one or would like SteelSeries/others to make one for a game?

[valid laurel]

Anyone else unable to update sonar?

[dull pier]

does anyone have a profile for arena breakout

[violet grail]

#config-discussion

[tidal kite]

Latest windows update ruined rinse for me

Was finally able to reinstall but now sonar won’t load

🤦‍♂️

[fluid leaf]

Others/steel series make one

[unborn kayak]

Hello, is there a way to separate the audio into two channels—left ear and right ear—and then configure each one?

[deep mural]

I have a problem regarding the sonar because when I turned on the computer today it turned out that there was no sound when I turned off the sonar the sound appeared does anyone have a solution for this?

re-downloading the application or restarting the computer doesn't work I don't know what's wrong with this application

there are still some problems with the sonar

when I turn off the sonar I suddenly have sound in my headphones

ok I took windows troubleshooting and it fixed itself

there was no topic xd

[golden bramble]

no

[unborn kayak]

Well, that's sad. A lot of people with hearing loss are looking for software that allows them to use different equalizer settings and volume levels for each ear.

[golden bramble]

look at Voice meeter, it is not user frendly but it might be what you are looking for

[unborn kayak]

I searched for it, but I didn’t understand if it can equalize each ear separately.

[golden bramble]

it can, it makes channels that you can move to where you want them, I'll do some research and get back to you.

[unborn kayak]

okay! Thanks!

[golden bramble]

off the bat I found something called "Equalizer APO" for windows

might be what you are looking for

[unborn kayak]

Hmm, I will check because I need to set up an equalizer for each ear since each ear has a specific frequency loss. I also need to adjust the volume for each ear separately.

Thanks again!

[floral cove]

@golden bramble Equalizer APO is fantasic. I have used it as I needed one side a higher volume than the other.

[unborn kayak]

Cool, I will take a look, thanks!

[thorny yew]

im using sonar and when i show my screen on discord my voice is duplicated

[velvet walrus]

#sonar message

[thorny yew]

thank you

[lofty warren]

Hey people, I'm here to ask for help, I bought Arctis 7+ headphones and on discord I can hear people and everything as if I was in some sound-proofed room. Can this be changed somehow? I've never heard anything like that on headphones

[pliant fractal]

hey guys, posting this here cuz a bug makes me unable to post this in the support chat due to some random, unknown words it doesnt like or sth...

I am using an acer nitro 5 laptop with an arctis 7p+ microfone (should have a good mic quality and all... SHOULD) and when recording gameplay for minecraft modpacks, the sound was basically inaudible unless i tuned the mic to boosted 100% and minecraft to 10% volume. the mic sound was aweful in general (if u have fixes, let me know, for normal gaming its fine, for streaming its okay, for recording its horrendous.)
for recording software, i use the nvidia app / geforce experience and both have the same exact issue. it is bad to the point id rather ecord audio on my phone than the microphone headset thing...

now using the steelseries gg app, i have made (using streamer mode) a few changed here and there. the sound my stream should hear should be GREAT. loud and clear, good quality, noise cancelling etc. i have also changed the capture for the audio to both stream and after that mic (vid the nvidia app), so it would have the good audio from the steelseries gg app. well it doesnt seem to be working. i am easily very loud using steelseries gg whereas i am very quiet in the recordings (nvidia app), and ive tried a buncha things and none worked... changing the audio, putting the microfone output to the highest etc etc etc, ...

i am at my wits end, please help me...

so my steelseries gg app is working, but i cant get the audio in for recordings... do i need to somehow hear myself for the good audio to be heard or something ? i dont get it

gimmie a ping if u know anything !!

[devout lark]

is it okay if this is like this or should i keep the level in the green and not let it go higher?

[velvet walrus]

you'd wanna be aiming for the yellow area. red could mean that the audio is peaking and might lead to some issues down the line

though if you're not hearing any distortions or anything then red is fine too. but yellow gives you some wiggle room for later

[devout lark]

i mean i can reduce the volume from apple music and it will go straight down

its only cause of the bass

but cause i use my arena speakers i dont see any issue but wanted to ask since it would go to red

[velvet walrus]

if it all sounds fine to you then the volume hitting the max is totally OK. aiming for yellow is just more of a good guidance if you plan on adding a whole bunch of other audio into the mix (like if you're streaming)

[devout lark]

so just for music hitting red is okay right? its literally due to bass

ive always wanted to know if hitting red was critical

[velvet walrus]

yeah it's ok. the reason why it's recommended to aim for the yellows is so that you have "room" to go above it if something louder comes along. it just gives you breathing room for other tweaks like EQ boosts or whatever. but if you're just listening to music, then the music app (spotify, apple music, etc) would already be limiting the volume and making sure things don't get too crazy.

[devout lark]

so 100% on the music app is okay then just to clarity

clarify

[sage arch]

can someone help me with the headphones i can't hear right left when i play csgo2

[rustic barn]

Does anybody also has the problem since new update, that after every PC restart from Sonar Mixer audio devices are not selected anymore ?

[lunar verge]

i have a problem with my mic
when i talk its coming through the game tab instead of through the mic tab, and now i cant auto set to defaults, nor can i move aroud svchost

[little wren]

I have to do this every day and it's getting real annoying, they really need to sort this crap out

[little wren]

Yeah I'm uninstalling this garbage app, shouldn't have to get like 20 other unwanted features for audio config, let alone be forced to have it set my default device and enable itself on every startup when the thing already has loads of bugs, time to finally be able to screenshare without my mic doubling and record on medal with my mic not having inconsistent volume

[proper wing]

Hi can someone please assist me with my sound settings for windows 10 and for BO6 & Warzone? I have the Acrtic 7+ Headphones.

[viscid plover]

sonar not working

[keen ermine]

is there a way to be able to use sonar offline?

[violet grail]

What do you mean? Other than the login Sonar doesn't require internet afaik

[keen ermine]

dw hahaha i was having a problem of it infinitely loading i assumed it was a network thing, i just restarted pc and it worked

[violet grail]

All good :D

[spark vector]

Hello, i started having a wierd issue 1 day ago for some reason, when i play a game or listen to video on youtube and i switch the output device in sonar it keeps playing sound from the one i used before, i have to restart the game or browser for it to play out of the selected output, i have sonar gaming selected as windows default, does anyone know what can cause that?

For example, i have games set to play on GAME in sonar, when i switch output from headphones to speakers it keeps plying from headphones until i turn off everything that is playing in GAME tab

[violet grail]

Stop shouting :D

[faint temple]

DAMN

[abstract summit]

Hello

Do you know how to transfer the preset from the game in Media to in Sonar?

[hallow vale]

Hey guys, Anybody knows how i can avoid changing to my headset every time i open steelseries GG ? it auto picks my monitor output even if i have my headset on default

[shadow galleon]

hi does anyone have a good preset for kingdom come?

[granite panther]

Go to your audio settings and for each device you do not want to play sound out of, you can just disable them.

[velvet walrus]

i think the better solution would be to check the fallback settings

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[granite panther]

Both solutions are good. I recommend disabling monitor outputs though as windows updates and gpu updates can cause your default communication / audio device to change to your monitors if they are listed. It also can be impacted if booting into safe mode or if the sonar services are impacted by an issue with the OS or general hardware issues. I recommend always disabling devices in sound settings on your PC that you never want sound to come from as this can just be a nuisance to deal with during calls and other software / services that depend on sound output / input.

[tidal pagoda]

So umm, i updated my windows and now there is no sound coming from sonar devices, the audio works when i change audio to my standard device, i have checked sonar so its connected to the right headphones. Im using some bluetooth headset not from steelseries

Like currently i have it on gaming, the standard but no sound, when i swich over to just the headphones the audio work again

[golden bramble]

Make sure your windows sound settings are set correctly. If they're set to something that says default they're not sick correctly they have to actually be pointing to something. And then you have to change all your default apps so they actually go to where you want them to in the sonar app

[golden bramble]

When you have the program open that you're trying to get sound from check the Windows sound profile and make sure it's going to where you want it to in sonar

[small parrot]

Hi, hoping someone can help. I just got some tusq inear buds, but when I plug them in with the 3.5mm jack, my pc doesn't even recognise or show them listed. Do I need Sonar installed to use them?

[velvet walrus]

no, your PC should be able to run them without sonar. not all PC sound cards have jack detection on the 3.5mm port, so you'll need to search up your PC manufacturer and look at their troubleshooting tips

[lyric halo]

Hello, can someone help, i uninstalled the steelseries dispositives from windows system, how can i make sonar work again

[lyric halo]

@velvet walrus

[violet grail]

Don't ping users/mods/staff for support

[past hazel]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[steep moss]

Guys how i use visual audio radar?

[lyric halo]

Hello, can someone help, i uninstalled the steelseries dispositives from windows system, how can i make sonar work again

[mild hinge]

how do i launch sonar overlay

[foggy lagoon]

Has anyone experienced sounds issues lately, my friend and I are both experiencing games sounding like they are under water and the only thing we have that is similar is Sonar GG

[steady kiln]

Hello, I have been trying to resolve the following issue for hours now. The arctis Nova Pro works properlyon discord without steelseries GG. When I stream my screen (not the application), my friends do not hear themselves and hear the desktop playback.

But when I try to use steelseries sonar, my friends hear themselves on my streams. No amount of tweaking in sonar, or in voicemeeter potato or routing with VBaudiomix solves this issue.

Am I doing something wrong?

Please help, I would enjoy these headphones a lot more if i could use Sonar.

[steady kiln]

This might be a longshot, but can you try removing clearcast AI noise cancellation?

[sleek ferry]

idk if this is the right place to ask but my steel series gg client will not open ive tried to go to task manager and force close it still nothing ive tried running as admin nothing. if anyone can help me pls do otherwise ill just have to delete and reinstall

[fickle shoal]

is sonar killing anyone else input audio

[proud comet]

What do you mean with that statement? 😄

[terse estuary]

Can anyone recommend a good profile for single player games that are not preconfigured on GG?

[proud comet]

This is highly dependant on the game itself, I suppose. You could search for similar games - or turn off the Equalizer to have the "original flair"
If you want to have a bit more to say take a look at introduction to equalizer videos, search the web for good configs or play around with it. (Not my cup of tea though) 🙂

[surreal fractal]

hi all, so I was using my headset fine last week which means it isn't broken (I hope) lastnight I was trying to 1) play cod with my friend and 2) speak to him in discord. My mic would only work in discord with him hearing me through his phone not when on his xbox. When we tried to use xbox game chat my mic wasn't working again - I have tried many variations of selections and none of them were working in the mixer, windows audio tab etc

the issue persisted when I turned off sonar too

headset - Nova 5

[proud comet]

What input device is configured for Discord and CoD?

[honest solstice]

somebody know why my sonar isnt work?

[pseudo ridge]

hi all, just wanted to ask a question; I've recently got a new mobo, cpu & ram, & since using the new stuff, my sonar has sounded super tinny. It sounds entirely different

using the exact same headset as i was before

whats the issue?

nvm. I may have found the issue

[weak sparrow]

GUYS

[copper creek]

anyone knows how to disable this volume limiter? idk where it came from since yesterday it wasnt there

to clarify, the volume doesnt go past the green

[fickle shoal]

i had the same issue over the past 2 days, i tried everything from restarting my pc, Device manager settings, windows settings, discord settings to sonar settings, even completely uninstalling my headset device, unplugging it and plugging it back in to reinstall it. only thing that got it to where everything worked right was uninstalling Sonar through Appwiz.cpl and restarting my pc. and boom everything worked great! sonar is just having a huge issue right now, its not your headset dw.

oh and yes i tried reinstalling/repairing sonar before completely getting rid of it and it didn't help either

[shy beacon]

Anyone else having this issue since last update?

https://discord.com/channels/299040363123965952/1340010319837397032

I can't connect my headset to Doc, it just keeps double-beeping

[lusty seal]

Anyone having issues with autobackup not working with the latest update?

It worked fine when I first set it up but it doesn't now that I've updated.

[shy beacon]

What is autobackup lol

[lusty seal]

backup device switch

When one device disconnects or another is connected based on a device hierarchy it switches to the device automatically

Except it doesn't right now

[shy beacon]

ah okay

[lusty seal]

Right now I have my nova 7p set as the top priority but when I turn it on it remains on a lower priority wired gamedac

It would switch back and fourth without issue last week

Just wondering if anyone else is having similar issues.

[shy beacon]

There seems to a bug with the new update, after installing it and connecting my headset, it keeps double-beeping every few seconds.

This only happens when I'm connected to the doc, I am only using 2.4Ghz to connect to the doc so I'm not sure what's going on.

[lyric halo]

Hello, can someone help, i uninstalled the steelseries dispositives from windows system, how can i make sonar work again

[violet grail]

Please contact support if you haven't

Always great to have potential bugs reported there

[thin crest]

How do i make my headset louder for music?

[violet grail]

Why'd you delete that @shy beacon? But you're welcome :D

Glad it got fixed

[shy beacon]

As soon as I hit enter it started double-beeping again

[violet grail]

oh

rip

[shy beacon]

From what I've read online, it seems to happen when the device keeps trying to reconnect

[violet grail]

Have you tried re-pairing?

[shy beacon]

But I hear audio the entire time

Yup re-paired MULTIPLE times to the doc

[violet grail]

Well that sucks

[shy beacon]

Def seems to be related to the new 80.0.0 GG update.

Bluetooh connection to my phone works fine, but moment I connect to the doc, the double-beeping starts.

[violet grail]

Actually, I have the same headset, let me try and see if I have the same issue

Just need to find a Windows laptop as I'm at work using my Mac :D

[shy beacon]

Got it, thank you. I really hope I don't have to replace this headset after almost 3 years 😭

[violet grail]

I hope not

[lyric halo]

Hello, can someone help, i uninstalled the steelseries devices from windows system, how can i make sonar work again

[violet grail]

How often does it happen?

[shy beacon]

It started today and is happening as long as the headset is connected to the doc

[violet grail]

What does "dispositives" mean? Not sure I understand

[shy beacon]

it happens randomly, no fixed interval. Sometimes it will double-beep multiple instances in a row, other times it just happens once every few minutes

[violet grail]

Oh. I've listened to audio through it for about 5 minutes now and haven't had any issues

[shy beacon]

Give it a while

once you've been connected for a few minutes, it will start double-beeping randomly

in the last 20 minutes since it's been connected, I've been hearing double-beeps about 10-15x

[echo citrus]

all of a sudden today playing warzone the speakers of my headset about blew my ears off. just got super loud outta nowhere and then back to normal about 10 seconds later. did it like every 5 minutes or so.

[violet grail]

I'm here for a while, so I can def do that 😅

[shy beacon]

You're on version 80.0.0 right?

[violet grail]

yes

Fresh download from the website

[shy beacon]

Is there a way I can reinstall the headset firmware?

strange how it's just happening to me

[violet grail]

Not that I know of but support should be able to help with a tool for it if need be

[lyric halo]

I uninstalled the devices from sonar of the system by mistake, how i can fix that

i did this

[lyric halo]

Uninstall Device (Uninstall the device from windows system (advanced)

how can i fix this

[shy beacon]

Beeping stopped, temporarily

And it started again lol

[primal latch]

i'm having an issue where none of the volume sliders are adjusting volume, nothing is muting either

[violet grail]

Try uninstalling GG, reboot, then install GG again and activate Sonar

Still no beeps to report @shy beacon

[shy beacon]

Beeps have stopped for a bit

but I will try that

Did that rn, will report back

[violet grail]

🤞

[shy beacon]

Is this a scam lol

[violet grail]

100%

[shy beacon]

Alright so no beeps for like, last hour or so 🤔

looks like the reinstall and reboot helped

but I wonder what caused it in the first place

[violet grail]

Great question

But good that it's working

[lusty seal]

Support told me that sometimes the updates can cause weird things to happen and an uninstall/reboot/install helps reset it

[shy beacon]

That's fair, strange how this particular issue happened this time 🤔

[muted thunder]

having an issue with nova 7s & steelseries gg - I would like to use it how its intended with game audio as main channel and chat as second channel. but when I have my windows audio output device set to Sonar (gaming), I have no audio output. When I switch to Sonar (chat) or to just Headphones (Arctis Nova 7) I have audio output. any idea why this is?

when I click this yellow bar it defaults it to what I am saying

[velvet walrus]

can you send a screenshot of your entire mixer page?

[muted thunder]

I deactivated media and aux channels because I only want all audio through the game channel except chat through chat

with as little clutter in menus as possible so disabling some of those removes options in the windows audio output picker thing

[velvet walrus]

when you have the main output set to game, does the mixer page show any audio playing?

[muted thunder]

nope- when I change it to chat, all the system audio plays and that bar fills up though. but for the chat column.

sounds like trash that way though, noticing lol

fixed it with uninstalling and reinstalling steelseries GG.

[vale rose]

Per chance would anyone know why this bar dosnt move at all when I talk?

My micrphone still comes through but there is no blue bar

If there is its small

[tall terrace]

i have the same issue

[lavish robin]

Hi I was wondering if anyone could help me, on my dact for my steelseries headphones the game and chat mix dont seem to be working, any tips?

[untold lance]

Hey Guys, i have a short question: i am using an Deej hardware controller to adjust the volume of the sonar channels. i would like to get the notifications but they dont appear. has someone an idea how to solve it?

[round hound]

Hi, I have a slight issue with Sonar, when I put anything into AUX it doesn´t play any sound whatsoever. How could I resolve this issue?

[tepid tiger]

When im in a vc with friends my output audio goes back through my mic, turning audio down works but only when said audio is near muted. Not sure why

sometimes game audio goes through mic too

[static jolt]

hey , my sonar has just stopped working? just sits spinning when i go to load moments or sonar up for some reason, was fine yesterday

[edgy tinsel]

sonar isnt working for me either anymore

i got the arctis nova pro wired edition

[visual trench]

Is there a easy way to controle your Sonar with a streamdeck?

[turbid talon]

Hello, I'm using a NOVA 7 headset. I keep hearing high frequency sounds from my right headset speaker these days. What should I do?

[edgy tinsel]

i reinstalled the app and it works now

[versed abyss]

I have a steelseries arctis 5 and its detected but its not actually picking up my mic audio. Any ideas?

[silent scaffold]

Hello guys, having issues with steelseries gg, when my headphones disconnects or i update graphics drivers etc. The default sound device keeps changing to my oculus rift instead of my headphones, any idea on how i set default sound device, and make it not switch between my monitor, oculus and headset?

[velvet walrus]

check the fallback settings and remove devices from the list that you don't need

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[silent scaffold]

Thank you so much, had this issue for quite a while and was driving me crazy 🙂

[mild marsh]

hey am i supposed to see a lot of playback options on sonar when clicking game,chat.media etc because i just see steelseries arctis 1 wireless

[violet grail]

No, just the headset

[mild marsh]

ty

[violet grail]

Yw :)

[mild marsh]

what about this

what device do i choose here

if i choose anything besides Gaming
Sonar gets mad at me

[violet grail]

Gaming is correct

[mild marsh]

tyvm

[violet grail]

You can use the others through routing in Sonar

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Yw

This guide is less than a week old, might be worth checking out https://www.youtube.com/watch?v=qvmLSz4xliI

[mild marsh]

will do thanks

[mystic wagon]

anyone has a config for bass i think my nova pro wireless has no bass

HELP

[devout shell]

anyone have this issue?

[cunning pecan]

does anyone else have it once sonar is used, people in discord can't hear you ? or barely hear you. even when i turn up everything in mic settings in ++ decibels its still pretty quiet.
There is no gain option , right settings in windows are setup. ( using arctis nova pro wired)

[golden bramble]

check windows volume, then discord, make sure settings are right

[prisma laurel]

Please help - I have the Arctis 1 Wireless and the mic is not working. I've tried talking to my friends on discord with and without sonar enabled, nothing works. I can here audio perfectly fine its only the mic.

[empty quartz]

suddenly no sound coming through sonar even if I see the "volume meter" move?

[zealous sapphire]

how so i get to the community mic presets

i got there a while ago and I cant find it again

[slender summit]

Anyone have recommended settings for hearing footsteps in FPS? Specifically Delta Force

[void zealot]

Did you fix this?
having the same problem

[violet grail]

Do you mean #1209138827571232819?

[zealous sapphire]

I guess so I dont remember

[zealous sapphire]

I dont think so

there were a bunch more options beside the 12 or whatever for community mic options like here are for game audio but it could just be the game audio im thinking of

[velvet walrus]

maybe you had imported them at some point and then forgot to import them again on a new install? i don't think there's ever been more preset mic EQs besides the ones we have now

[zealous sapphire]

i just got the software so i must just be making things up

and got it confused with the audio presets

[cerulean crest]

seem to be having a problem with my headset for discord, sonar shows that "discord might not allow sonar to change audio settings" but my mic seems to be lower in discord compared to in game etc, anyone experienced this before?

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[hearty folio]

Hello, does sonar have a sonar-only version ? I have a ton of problem with the "gg everything" version like this and the fact that often it just die. Sonar is cool, but that's the only thing that i need on the whole gg plateform..

[violet grail]

It does not but you can suggest it in #1070392859125104660

What does the graph mean?

[hearty folio]

that's the upload on 24hours

[ebon skiff]

and...?

[small quail]

I actually just did a feedback and made a suggestion where you could be able to pop sonar ouf othe GG app and it'll turn into a mini volume control panel. That would be amazing. I love the GG app though.

[violet grail]

It's most likely including the local trafic on your PC between elements

Also what's the x axis? GB? MB?

[tame mica]

Im encountering this issue where my audio will not play on my headset (Arctis 5), but when i switch audio to play from speakers, they will. only time audio will come from headset is once i restart my pc... its kinda annoying having to do this each time i have this.

I have latest SSGG App

[hearty folio]

sorry, i was probably not explicit enough, i got this from my netlimiter app. I get infos on everything going in or out my network cards from this and it allow me to reduce/block apps from exploding my bandwidth. This is a screenshot of today. As you can see, my upload is totally wrecked because gg is taking everything. i have to mention that i got this if i'm not blocking them, but if i block them, gg/engine/prism can't operate. Oh and @ebon skiff , should we normalize that an app get 99,88 of your upload for absolutely 0 reason ? Sonar isn't even taking a lot of upload (and is actually listed in the "rest of apps").

[velvet walrus]

if you click on "internet zone" and "local network zone" does GG's usage change?

[violet grail]

All good! :)
Pretty confident that's just local traffic and not internet traffic

There's no cloud sync or anything so it has no reason to upload that much over the internet

[hearty folio]

that's probably the case indeed, even if i don't get the same stats in the others menus (i should have checked that first) i can see that nearly everything is in localhost, so in local traffic.

[steep finch]

how do I get it to where my discord is manageable? currently it says that it isn't manageable by sonar

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Check the faq message above and contact support if that doesn't help

[balmy nest]

is there gonna be Sonar preset for Stalker2: Heart of Chernobyl?

or maybe the current presets in the SteelseriesGG would be for experimenting

[violet grail]

Use #1070392859125104660 to ask for new presets from SteelSeries, use #config-discussion to ask for presets from other users, use #1209138827571232819 to look for presets shared by other users :)

[crude abyss]

anyone know of a reason the "Chat" audio channel would suddenly stop working / detecting any playback source?

in Sonar for a Arctis Nova Wireless Pro

[crimson raven]

I cannot log in my steelseries GG account

It told me server is not responding

[balmy nest]

hmm, i found preset already in steelseriesGG, stalker2 preset :/ i'm bad at research

[brave torrent]

Is there anyone from Turkey who can help? I would appreciate it if you send me a message.

[fervent sable]

guys..which preset is the best for streaming?

or which preset do you guys like for you mic?

[sturdy berry]

Does anyone know how to cure [discord didn't allow sonar to change the audio sewtting. Adjust the audio settings directly within Discord]?

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Try the faq message above. Contact support if they don't help

[sturdy berry]

thank you

[violet grail]

You're welcome ☺️

[shy eagle]

What is better for gaming high Res or pc mod. I got Arctis Pro GAMEDAC

[little vigil]

Hello this is a random one, i started using the Alias mic and the mute feature on sonar mutes the mic profile, but when my pc restarts i press the mute button on my mic it only mutes my mic and not on sonar, the only way to get it to work on sonar is to unplug the mic and replug it, is there a way to make the mic mute on sonar each time i restart, or do i have to unplug and replug my mic

[brittle sedge]

how i can fix my voice soo loow

[blazing pivot]

ERROR:3762504530
What is the proplem

[austere loom]

question (this may have been asked too much already but I can't find anything anywhere): for some unknown reason using sonar makes my discord streams weirdly quiet. anytime I stop using sonar friends noted the stream volume is back to normal, but when I turn it back on they say it's really quiet. is there a way to fix this?

[atomic hollow]

i got the same problem, it happens after windows update, you need to reinstall steelseries to fix it but youll lose clips

i need help with it cause i have so many clips and i dont want to lose them since cloud sync is disabled

how to fix it

[velvet walrus]

you shouldn't lose your clips when reinstalling since the clips should be saved to your videos folder in windows

you can also just redownload and run the GG installer without uninstalling first, that can sometimes help fix/repair any broken files

[atomic hollow]

I am afraid to reinstall it since i already had so many valuable clips that i lost

last windows update

[atomic hollow]

prolly gonna try this

[velvet walrus]

again, uninstalling/reinstalling doesn't delete clips. if you're losing clips, you either set a custom folder for your moments videos (in which case the files should still be there) or there's something else wrong on your PC that's causing files to go missing.

[atomic hollow]

i never changed any folder

or anything

clips just never reappered

in steelseries moments

[eager roost]

Sorry if this has been asked/discussed/answered already...but is there a way to change my MIC preset (or any preset EQ) with a hotkey?

[fathom moss]

Still having issues with my sonar after more than 2 days...

I'm not the only person having this specific issue, but it's super frustrating that I can't find an answer.

[fathom moss]

I'm having this same exact issue

[covert verge]

Is it possible to configure Sonar for my music lessons over zoom such that - keyboard audio feeds in my laptop as aux-in and can be mixed with my voice over bluetooth headset and I am able to hear both zoom call and keyboard audio over my bluetooth headset?

[tawny gorge]

Check out steamer mode

[maiden sage]

hello ive been having some kinda problem with my sonar

can i send pictures here?

[rigid spire]

hi does anyone have a good set up for bo6 hearing footsteps better exe? and same for chat and mic? just got the arctis nova pro wireless

[tidal kettle]

I definitely think that the latest Sonar update (2.11.25) doesn't mesh well with the latest Windows 11 update (mine was on 2.15.25). Everything was working fine on my end in Streamlabs OBS. Now the Sonar - Stream audio channel isn't capturing in the mixer, but the Gaming, Media, and Mic audio channels are.

I tested this out in Streamlabs OBS & OBS Studio. Twice for each: one running as an administrator and one not. I opened a ticket with Steelseries about this issue yesterday. Fingers crossed that an update for Sonar comes soon.

[velvet walrus]

did any settings in sonar get changed? like is the stream mix still set to output to the stream output?

[tidal kettle]

nothing was changed at all in sonar. I did the OBS Studio test after installing it today

[covert verge]

Thank you! Will do. I appreciate your guidance!

[arctic venture]

guys I bought it
Steelseries Alias ​​Rgb Usb-c Gamer Microphone Black - 61601 Color Black
But when I talk you can hear everything and the audio is very bad I tried to change the settings but I couldn't, can anyone help please?

[azure shard]

hey everyone

can someone help me please?

i want to share my settings with my friends

but

they dont know where to put it

[delicate burrow]

Open the link in a browser

[sturdy rose]

hey. im trying to fix my sonar settings, while im clipping none of the people in discord who talks makes a sound in clip. basically everything you hear in clips is urself and ur game, does anybody know how to fix this?

the problem is probably the discord in master. anyone know how to change it?

nvm found it lol im just stupid

[delicate burrow]

Not stupid..just learning!

[tranquil maple]

why dosnt my capture hear me

[balmy kindle]

Where is it? I'm having the same problem.

[tulip leaf]

Okay so i have a bit of a problem. For some reason the only channel in sonar thats working is chat, and i have no idea how the hell im going to fix this. If anyone have ANY ideas pls let me know cause im kinda lost atp

[weary girder]

does anyone know why my chat audio is also going on top of my game audio?

[jolly reef]

hi, can someone please tell me whats the best voice setting for arctis 1 wireless?

[vocal island]

Hi guys!
Is Fifine SC3 Audio Mixer usable with Sonar ?

[serene nimbus]

Anyone having audio switch issues with the latest version of the Steelseries GG engine? For some reason the fallback stopped working entirely. The usual tricks (restarting/reinstalling GG, rebooting, turning off/on Sonar) don't do anything to fix.

[dense shale]

I've been having a lot more issues with GG lately as well. Sonar won't even connect to the headset for me despite trying all the usual reboots and stuff.

[weak cedar]

I'm having a problem where sonar is making my mic input undetected... when I change my settings to use my mic without Sonar it picks up everything like normal. Is this a bug from an update? Or am I just being not that smart about it?

[spark frigate]

can i assign the steelseries apex 9 scrollwheel to aux channel?

to like turn mu music up an down with the scrollwheel

[fathom moss]

i have not been able to use steelseries gg for like 3-4 days now

because my mic is not working in the app and i cant get any answers

[warm raptor]

anyone not able to use sonar?

[tidal kettle]

I'm on day 3 of working with Steelseries regarding Sonar. I swear it's because of the Win. 11 update (24H2)

[fathom moss]

It isn't unfortunately. I thought about that and rolled back to the previous version. Didn't work.

I've literally tried so many things I can't remember everything I've tried.

[tidal kettle]

ugggh what the heck?!

[fathom moss]

What kind of issues are you having?

[tidal kettle]

the Streamer mix isn’t capturing in Streamlabs OBS or OBS Studio. But it captures the game, mic, and media mixes from Sonar just fine individually in both OBSs.

[fathom moss]

I wish I could help with that. I don't use the streamer mix.

[eager roost]

No way to change the preset with a hotkey or any sort of auto detection for the game? Or am I missing it?

[glacial plank]

hello - i have mono microphone is there any way to make this stero in the sonar

[serene nimbus]

yup, same for me. I've had to resort to not using the Engine entirely because it will simply not connect to my headset. Changing the output devices in Sonar doesn't do anything at all. I've tried everything in the playbook to get rid of the issue but nothing is working.

[silk spade]

hey guys, everyone have config for equalizer cs2 in sonar?

[crude abyss]

Are you still able to use the chatmix feature / what headset are you using?

Am about to give up and try to refund my headset at this point with how little I'm getting to use the one feature I wanted.

[weary cobalt]

its insane how garbage sonar is lmfao

worked yesterday, had a windows update and now its refusing to work

[tulip leaf]

Sonar is getting held together by ductape and fkn paperstraws xD

[eager roost]

So are there no official Sonar/SteelSeries folks in here? Is there a place to submit a question and have reasonable faith in getting an answer?

[violet grail]

There's no support staff here, use the chat npc on the support website for help from SteelSeries

[eager roost]

Fair enough.

[flat wadi]

I got the wireless nova 5's after having thge older wired ones and I am being told that my mic volume is very low....i turned up the gain everywhere I could and it is still very low. I am using sonar as well.....anyone heard of this issue?

[bitter salmon]

Hey there, I'm looking to start moving from Voicemeeter over to Sonar, and I'm looking for a couple features. Hoping someone can assist.

At the moment with VoiceMeeter, I have 2 different outputs, one being my headphones, and another being my speakers. Is there a way to have something similar in Sonar allowing (for example) Media to play through my Headphones and Speakers while Chat is just through Headphones?

Additionally, is there any native Stream Deck integration and/or a viable plugin?
At the moment, the only method I can find is to setup several shortcuts in the settings, and parse them with the Stream Deck.

[bitter salmon]

Additionally there are 5 channels here, is it possible to extend this with extra channels?

[devout dome]

Is there a way to prevent the app from updating

i just want to stay on version 74 but every time i reopen my pc it auto updates

[solar pier]

What to do if the microphone is quiet?

[terse eagle]

any way to fix this?

i always have to restart my pc just for it to work

[upper totem]

help after changing the graphics card, it doesn't find headphones on Stellseries GG, only the monitor and headphones didn't work unless I connected them to the monitor, and I still have the steelseries gaming speaker selected in the lower right corner

[hardy prism]

has anyone else had issues with sonar removing the personal mix selection & mic input selection on restart?

[granite token]

Nope, I still have the same problem

[willow pagoda]

When i stream to my friends on discord my whole screen, my friends can hear me double, and they can hear my raw mic audio when im muted. I cant seem to move discord around in the sonar to different audio track.

[violet grail]

Sharing a specific app rather than the whole screen is a quick fix

[terse eagle]

i would just restart the pc

[runic inlet]

anyone have good EQ for the nova 7 for arena breakout infinite?

[balmy edge]

Help please

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Follow those instructions and contact support if they don't help

[mellow ridge]

hello guys can someone help me I have a problem with my steelseries arctis nova 1 headset microphone, it's a problem with the application because I bought the product 4 days ago before installing the steelseries application everything worked fine but when I installed it and configured it with the presets the microphone starts to bug or not work

[violet grail]

English only please :)

[glass hatch]

Can someone please help me, sonar won't start for me

[lilac abyss]

hello

why icant speak if i use the sonar ?

i put output amd input steelseries

[crude abyss]

TBCH I've hated the move over and am looking to do anything to get back to fully use Voicemeter only

[dusky socket]

how can i fix this guys ?

[fading lark]

any have good eq settings for rainbow 6????

[jolly reef]

Any good audio settings for Arctis 1?

[sterile cliff]

My Nova Pro is no longer showing up in the sound settings, how can I fix this? Sonar also can’t find my headphones.

[hybrid plume]

hello

how to bind a key for this mute

pls

[dark wadi]

I'd love to have this too. I've discovered that there are shortcuts available that you can add to the streamdeck... (https://steelseries.com/blog/how-to-setup-sonar-backup-device-switch-1115?srsltid=AfmBOorG9DbNiNhNDnFPG-4oQZeTFR5wtq4j9GxveF-6pqcahDK89sZd) but they do NOT work in streamer mode. We need to be able to control all the things in streamer mode with the streamdeck or hotkeys.

[crisp epoch]

Audio is only working through the chat channel. none of the other channels seem to work

looks like the audio's going through properly but the engine isn't picking it up?

[full terrace]

This might be a dumb ask, but is there a way to "fix" the Sonar Mic being like half a second delayed than the raw Mic? Or at least a workaround?

[feral solar]

takes time to process effects, so there's probably very little you can do to negate it, especially if you use any of the ai noise reduction junk. since it looks like you are working in a software like premiere pro, just align the tracks.

alternatively, if it doesn't matter that the audio is processed live, apply the effects in-software rather than using sonar. you will have far better results

if you need lower audio latency, try using something like equilizerapo instead. less latency, more versatile, you can run vst plugins on it and it has it's own built in effects. i use it over sonar 90% of the time nowadays

because sonar hasn't gotten any meaningful updates in months

unless you consider eq's meaningful, but for instances like this, there's not much you can do to reduce latency

[full terrace]

Never heard of it, I'll try it tomorrow. I used Sonar over something like Voicemeeter since it isn't as confusing to use and setup.
The audio delay bothered me as it like ruined my immersion when editing (silly reason I know)
Thanks for the suggestion though, appreciate it.

[crude abyss]

Can I ask you to share how you have your voicemeter setup? Trying to get mine working again

[full terrace]

I don't have Voicemeeter. Haven't touched it in like probably 3 years

[north current]

hi

i have a problem i use sonar and my mic in discord quite than any different aplication i wanna help plz

[crude abyss]

ah the old reading comprehension got me again

[true trout]

So it's probably already been asked, but I've just about tried everything I can find on google/reddit. But for the life of me I can not get my chat mix to work any more.. anyone got any ideas?

[tidal kettle]

if it were possible to take an app to a field and hit it with a baseball bat multiple times, it would be sonar.

[dapper horizon]

why does sonar not see mic input

im getting tired off this

[pale quiver]

Has anybody figured out how to get xbox game bar to go into chat instead of game?

[violet grail]

What if you change the output in the Game Bar?

[pale quiver]

its already set to that

[violet grail]

Okay

And it's to use Xbox based voice chat?

[pale quiver]

yes

I don't want my stream to hear the party

but my games will show up in the same category and I don't want to mute all of it

like this

I don't want xbox there and it won't let me move it

[violet grail]

Can you do it through Windows?

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[thin shoal]

how fix it ?

[violet grail]

Read the first message before yours 😄

[thin shoal]

these methods don't work

[violet grail]

Then contact #official-support

[true trench]

Why do I hear my voice when I turn on the sonar?

[chilly nest]

I keep getting this warning causing the app to crash, it's the entire app not just sonar but if I'm using sonar for audio it'll cause my audio to cut out when this happens which has been in the middle of a match quite often. I've tried to launch the app with all the different executables that are in the folder for the program but I've yet to have this error not show up after a little while of using it, can't figure out how to fix it

[wary crow]

What is this?

[crude abyss]

Click the mute icon below the farthest right slider, that's essentially the "hear myself" button because the slider above it is for your microphone.

[lost cipher]

why is the sample rate 96000hz? wouldnt it make a lot more sense if it was at 48000? is there a way to change that?

[violet grail]

It's so that it doesn't limit hi-res headsets

Having it being a setting would be nice tho

[pale flint]

Hi, can someone pleas help me whit my arctis nova 5 sittings ? I play shooter games, I need clarity and hear footsteps ?

[idle junco]

Hi can someone help me. Whenever I stream my friends in discord can hear me twice is their any fix?

[violet grail]

Sharing a specific app rather than a screen is a quick fix

[idle junco]

thank you that worked any fixes for screen share?

[violet grail]

I'm not aware of any currently

[violet grail]

@fair iron this channel seems more fitting :)

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Use that guide and contact #official-support if it doesn't help

[fair iron]

thx

[violet grail]

Yw

[fair iron]

i have the same problem

Did you figure out how to fix it, or not yet?

[thin shoal]

nope

I put it up for sale because I simply can't stand it anymore and the microphone sucks

@fair iron

[fair iron]

I found the solution to make your mic sound clear on Discord.

Disable all Discord voice features to improve your audio quality.

This way, the mic will work according to the adjustments you made in the SteelSeries GG software.

I did that, and it worked—everything is back to normal.

@thin shoal

[thin shoal]

I turned it off but it still doesn't work, maybe my headphones have a manufacturing defect

[fair iron]

If you want an amazing microphone with clear sound even without any adjustments, get the Finfin K688. It’s an economical condenser mic with a reasonable price.

[fair iron]

It’s strange; it worked for me, but I have an external mic, not the one on my headphones.

[thin shoal]

thanks, I'll check this microphone and maybe buy it, but first some better headphones because I've been struggling with mine for about 3 days

[thin shoal]

I don't know anymore, but I will look for others and compare the microphones on YouTube

It's the first time I have headphones from Steel and I thought that for this price they would be much better, but I found out and I have only problems with them and they are not very comfortable on my head.

[fair iron]

https://youtu.be/eYEWoMDAV3k?si=vyYaugXGh5rRxJoV

Look, these are excellent; I have ones.

[fair iron]

Yeah, yeah, they’re annoying—I didn’t like them. I had one, but I sold it because it was too big for my head.

[thin shoal]

I was thinking about Logitech G Pro X V2
I watched a video about them on YouTube and they are $100 cheaper and better in comparison

[fair iron]

But her mic is so so bad
Check this video

https://youtu.be/gU-FKQbxKcA?si=4oNgFpQTCTvnpmxl

[fair iron]

.

[violet grail]

The wireless mic quality has gotten a lot better with the newer generation of wireless from SteelSeries, starting with the Nova 5 lineup

[open plume]

does anyone know the best podcast settings for a mic there aren't any preset ones and idk how to work the sliders efficiently

[sharp moat]

Hi all!! Does anyone know if there is a way to add shortcuts to chatmix control ?

[random pagoda]

i have an issue with sonar too, everytime i start pc new sonar just doesnt work despite all the settings being the same, only fix so far is that I need to completly uninstall and reinstall the app and draw in my settings back from share link

[turbid scaffold]

Hi I’m thinking of getting SteelSeries Arctis Nova 7P, can someone please help me out, I’m abit confused as how to get the best from it for warzone? Do I have to have a pc to set it all up to how I want it? Is there an app I can download to set it up? Does 3D sound work without havins sonar, can someone talk me through this please as I don’t want to waste the money buying it if I have to do it through pc as I don’t have one lol… thanks

[narrow thicket]

Is there a way to assign an app to always be routed to a specific channel? I have an App I'd always like to be considered "Media"

[velvet walrus]

once you route an app, it should stay there.

[sturdy abyss]

is anyone else having constant crashes? keep getting a message saying steelseriesgg.exe isnt running please makes sure you arent launching using steelserriesggclient.exe? theres only so many times im willing to uninstall/re-install the app.

its only been happening since updating to V80.0.0

[crude abyss]

You can do this using something like EarTrumpet, or just the default windows settings has an option

But if it's resetting everytime you restart or something - that's windows being windows.

[narrow thicket]

Seems odd this isn't native functionality in Sonar.

I find the duplication of outputs in Sonar and windows confusing. No single source of truth.

[velvet walrus]

windows should be the source of truth for routing. the whole app routing UI in Sonar is just a fancy interface that just changes the windows routing.

some apps (like discord) don't respect windows' routing since they have their own audio output settings in app, but that is the app's fault, not windows/sonar

[narrow thicket]

I have the same gripe with Discord. It works great natively with Arctis Pro, but it creates confusion.

[narrow thicket]

I downloaded Ear Trumpet. Sounds like it will be a good option, but... is this how it is supposed to look?!?!

[violet grail]

Yes?

If you use Sonar at least

There's some that can be disabled if you prefer like the Media and Aux channel in Sonar

You could probably also disable your monitor output assuming you don't use it

[narrow thicket]

Thanks! I do use the monitor for media.

[sharp ice]

Does the back up device automatically switching not work with streamer mode on?

[velvet walrus]

yep, it even says so in the settings

[delicate burrow]

when i have my discord set to my sonar mic it doesnt work but if i set it to my normal arctis 7+ mic its fine

[golden bramble]

I only use the thing to have multiple virtual channels. It's not that great of a program for anything else

[weak topaz]

aside from muting discord on windows level, has anyone figured out how to stream on discord without sonar doubling chat for viewers and the streamer?

lol I broke the bot

[past radish]

Hey guys, a couple things, why is there not a gain toggle in sonar? My mic through sonar is so quiet, also in Windows sound sonar's "microphone" input in recording devices is using a ridiculous default sound level of under 30, and even turning it up to 100 it is not loud enough. There should be a gain toggle in the app.

another issue is this, this doesnt make sense, please change this to the standard of 44.1.

sonar breaks compatibility with so many programs because of a this weird decision to use 96000 hz. You're not dealing with $100,000 sound systems here you're dealing with headphones and this is causing needless issues in windows for no reason. There are no toggles for 44.1 or 48. Only 96, Its no wonder everyone I know who uses sonar has random crashing of their audio devices or latency spikes when playing heavier games to the point audio cuts/chops/lags. You're pushing way too much here, headphones don't even tend to work over 44.1 or 48, what is it 96 by default for. You should at least have it as an optional toggle to do 44.1 & 48 alongside this 96000.

[violet grail]

Use #1070392859125104660 to suggest a change

96k is there to support hi-res headsets but yeah a toggle would be nice

[past radish]

im not trying to be a dick, im also the loser who complained that you should be able to delete audio channels and then that got added into the program

[past radish]

it breaks compatibility with alot of video games

[dim wyvern]

make an EQ filter that gains almost the whole spectrum of hz. adjust the dB.

[past radish]

a quick example would be any of the naruto ultimate ninja storm games

[violet grail]

And that's totally valid

[past radish]

this is genuinely the best piece of software in its class

lemme put this in feature requests

but type it up less dick-ish

[edgy tinsel]

theres no other way, they are so incapable

[dim wyvern]

also breaks using dts or dolby atmos for heapdhones as well unless you switch to another output. also, speaking as a person who owns the holy grail Sennheiser HD 800S ($1700 or so), and a $500 DAC/AMP to power it, and I have more audio gear than this, above the 44khz sampling rate can be used but even for cd format, you can store great sounding audio compared to what people realise or are used to currently. Most 90's cd's are going to sound better than majority sold on cd now, due to the loudness wars. It does not affect everything but it is all over. There are youtube tracks that sound better than the same song purchased on amazon, and checking the waveform you can see why, even though the youtube file is smaller it sounds better in that one case, but many others as well. Other times the youtube version is mastered horribly. Sometimes its always mastered horribly. Family has owned a hi-fi audio brick and mortar store as well. Mainly saying more things break to reiterate your point. If one needs a 96khz sampling rate or higher to enjoy audio its bogus to begin with, without allowing to drop down the sampling rate.

[past radish]

I dont even think you could hear the diff between 96000 & 44.1 on 99.99% of headsets.

and most peoples own ears won't even be able to tell the diff, even more so if we're going for 48 over 44.1.

its unnecesary stress on windows.

[past radish]

#1344431814864928911 message

done

[dim wyvern]

If it is properly mastered, you might be able to but it wont likely be much at all. The bigger change is the 2ch frequency range is twice the range on 96khz

[past radish]

what, it doesnt do this for me

[dim wyvern]

this is even apparent with mouse polling rates as well to the cpu.

[past radish]

absolutely, i have to close sonar to play cod games or turn on raytracing in games and it is certainly because of 96000.

i use sonar for its ai noise supression because discords was built on deep male ranges only, it literally cuts out my vocals.

nvidia broadcast also just cuts out my laughs, giggles, claps, raised voice, any excitement, i have to speak monotone. sonar is the only app besides easyeffects on linux that actually works with my voice.

[weak topaz]

when you are sharing your whole screen with audio it doesn't dupe everyone's voices?

[past radish]

no?

oh

your whole screen

that's a discord thing

[weak topaz]

lol

[past radish]

if you share youre screen and all local system audio then you get discords audio too

[weak topaz]

i'ts a sonar thing

[past radish]

well i have that happen without sonar on

[weak topaz]

doesn't do it with my other headsets that don't need sonar to function

[past radish]

strange maybe its my audio interface then?

scarlet solo

when i share a singular app on discord, it shares that apps audio

if i share my screen, yes everyone can hear themselves

[weak topaz]

if you have something that doesn't do that I'd love to use it too lol

[past radish]

uhhhh

[covert inlet]

Help. Only 1 device is listed. Restart PC, reinstall GG did not helped.

[polar kite]

So random question but does anyone have any input as to why Sonar has been playing my own audio back to me in my headset?

I only have one mic so it shouldn't be doing it.

[polar kite]

So I figured out this is a bug with streamer mode.

What that bug is, no idea, but the bug is there.

[violet grail]

Which device are you expecting to see there? Sonar virtual devices are not supposed to be there

[ebon skiff]

They're probably expecting gamedac game along with gamedac chat

or sonar, but idk

[violet grail]

You're probably right. The focus on Sonar devices in the windows list threw me off

[icy kindle]

I have a problem. When I turn on OBS, Discord, or Telegram, the microphone doesn't work. Apparently, Sonar GG isn't sending the signal. For everything to start working, I need to run a microphone test in Sonar itself. Then the signal starts passing through to other applications.

[hollow falcon]

how do i get call of duty to work with the sonar EQ settings

[hidden carbon]

please help me

enyone please

[past hazel]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[fervent spire]

anyone know how to like stop using the sonar thing in the pc Steelseries GG app? It keeps defaulting to a mic that doesnt exist and when i try to not set it to default in windows it doesn't stick.

[velvet walrus]

turn it off in GG

[fervent spire]

ty i couldnt find the setting before

[hasty rover]

If you go into settings you can delete/exlude devices that you don't use so Sonar only go between the one's you set

[dusty spire]

Hey anybody know how I can make my music loud af

[midnight aspen]

How do I disable sonar

It keeps changing my output device every time I turn on my PC an I dont want it to do that

nevermind i scolled up

[lavish moon]

how to delete MIC and CHAT, its just unclickable

why i can't if i don't want to use it. i use only GAME channel

[errant snow]

._.

[iron cradle]

someone wanna help me setting eq for listening music?

[violet grail]

Because it's not meant to be used that way? You can make suggestions in #1070392859125104660 :)

[mild warren]

is there a way i can lock my sound at a certain level like a max sound level

[restive chasm]

My mic only needs one channel and I am unable to change it in the settings. is there anything I can try so my clips have my mic audio on both L&R?

[violet grail]

Can you change your audio interface to be 1 channel?

Sonar doesn't really handle stereo mics afaik

[delicate burrow]

i' cant talk in fortnite or discord help pls

[restive chasm]

Nope it greyed out.

[zealous elm]

help me pls

[mellow ridge]

bro just dont use sonar its a big fraud sonar just nick my microphone

[mellow ridge]

i can't use it now

[mossy nest]

how do i blacklist a device in sonar

[astral hinge]

pls help

[viscid cosmos]

I want to introduce Sudden Attack Game Equalization and 3D Aim Training in Steel Series GG. Although Sudden Attack is not operated overseas, there are a lot of Korean gamers who play Sudden Attack. Please apply Sudden Attack Equalization and 3D Aim Trainer for Korean users. This article was written using a translator and may not fit the context well. Please understand.
There are many Koreans who have purchased Steel Series keyboards and headsets, and there are many users who do sudden attacks. Please do that for those users

[violet grail]

Please use #1070392859125104660 to suggest it :)

[viscid cosmos]

okay sorry..

[violet grail]

Nothing to apologise for :)

[buoyant plume]

about the same thing for me

[inner oak]

hello, I have a problem with steelseries.gg sonar I don't understand why my steelseries software is well configured but my microphone does not work on discord is streamlabs ? please help

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[violet grail]

Check out the FAQ message above

[violet grail]

Same to you :)

[zenith ibex]

Does the sonar have no stereo sound? I tried this test with my sonar settings and I'm hearing left and right even though im only supposed to hear it from one side https://www.youtube.com/watch?v=YwNs1Z0qRY0

[drifting onyx]

i have a qeustion its with discord when im talking people say the mic is breaking up, i got an artic 7+ wireless

[zenith ibex]

but when i close the app and just use my regular windows audio then you i can ONLY hear it from the left or right when its supposed to

also what is this?

[violet grail]

Plays correctly for me 🤷

[zenith ibex]

can you show me what your profiles?

cause maybe im doing something wrong

in the youtube video you're supposed to ONLY hear audio from left or right when given the cue but i can still hear it from left and right

i turned off the app completely and the video worked fine

[violet grail]

Like that?

Moved chrome between all of them and it works on all of them

[zenith ibex]

@violet grail weirddd

also do you have this profile? #blud

[violet grail]

yeah

It's a game https://store.steampowered.com/app/1921480/BLUD/

Steam

#BLUD

Save your friends, fight off the vampire apocalypse, and survive the horrors of freshman field hockey practice in #BLUD, a delightfully zany animated dungeon crawler that blurs the line between action RPGs and hyperkinetic 90s cartoons. Slaying the undead is just another day at high school for Becky Brewster, new kid in town and latest in an anc...

Price

$24.99

Recommendations

247

▶ Play video

I think

[zenith ibex]

@violet grail is this not working properly maybe?

[violet grail]

No idea honestly. Play around with it

[zenith ibex]

mmm okay

thnx

[violet grail]

Pro tip: right click on the video to loop it

Yw

[zenith ibex]

@violet grail is it possible to just disable one mixer?

like gaming for example

[pallid copper]

I have a weird one here, my mic will detect and work in discord. But will not work in sonar, the proper mic is selected... but it doesnt show any input in the slider, but i can test mic in the equalizer and i can hear myself.

[full bluff]

almost similar to mine, but for me it was not working in discord but only works on obs
mic was detected and input was going it but the input wasnt detected in discord yet there was no indication that my voice was being picked up. my stream was able to hear me tho

[hoary mirage]

I’m new and trying to figure out what I changed on my pc if it switches over to when I use on my Xbox or how I know it does?

[violet grail]

Yes but not Gaming. Media and aux can be disabled

[ember apex]

sonar will not start, can someone help`?

[buoyant tartan]

someone losing fps in cs2? with sonar on i have high 200s and without it low 400s

ryzen 5 5600x is it too old or smtng?

[stark lotus]

Sometimes a clip will save, it will show where the laugh was caught, but nothing captured sound. how does that work?

[thin shoal]

u fix it ?

[acoustic surge]

i use arctis nova p1 headphones

[modest surge]

how do i play music through my mic? i followed the steelseries sonar tutorial on yt (the streamer mode tutorial) and nothings playing through my mic

could i get help perchance

[violet grail]

https://support.steelseries.com/hc/en-us/articles/14660250166285-How-can-I-share-music-with-my-friends

[delicate burrow]

hi i was wondering if there was a way i could make it so on start up for sonar it doesnt change my output since i have logitech headphones it messes up my ghub hub and im not able to use either, is there a fix to this?

[violet grail]

Change your output in Windows or Sonar?

[delicate burrow]

Windows

[violet grail]

Sonar is intended to be the default sound output in Windows. You'd basically need to not use Sonar to avoid it

[delicate burrow]

So its always going to clash with ghub

[violet grail]

If ghub needs to be the Windows default audio device then yes

[full bluff]

has anyone fixed their mic on discord when using sonar?

mine still doesnt work except when i change it to the actual mic input instead of sonar

[winter citrus]

I have an issue where I don't get any sound from any source other than the ones I set to the "game" category. Anyone got a fix?

[rugged elm]

Anyone got any idea on setting up Sonar with GoXLR to stream to Discord pretty please? 😅 lowkey going insane trying to figure this out 😅

[astral hinge]

Yea

[delicate burrow]

has the sonar preset channel been deleted?

[velvet walrus]

nope it's still at #1209138827571232819

[thin shoal]

how?

[magic ice]

can anyone help me i have a question

[violet grail]

#official-support

[magic ice]

oh

does anybody know a way to make it so others on ometv can hear my friend from discord?

[violet grail]

You can probably use the same technique as sharing music over the mic
https://support.steelseries.com/hc/en-us/articles/14660250166285-How-can-I-share-music-with-my-friends

[magic ice]

yes i have tried that but it just doesnt want to work tbh

idk why

[violet grail]

That's what #1047622297382567936 and #❓-casual-support is for :)

[magic ice]

ok

1 last question

the way you share music over your mic you have to have your browser on media and then turn on the stream thing, should i do the same with discord or should i have it on chat or somthing

[violet grail]

"should i do the same with discord"
Yes! :)

[waxen trellis]

im just curious. so my headset is picking up my in game audio through the mic is that just because my headset audio is to high?

[young pecan]

Can we please get a mono button to set mic input as mono if it is coming in as stereo? (See mono button in voicemeeter) Those of us using interfaces with 2 XLR inputs need the mix for the microphones set to auto otherwise the channels are set to left and right and it makes it impossible to monitor the audio since there is only sound coming out of one ear. This is literally the only feature that I need to ditch voicemeeter completely.

i.e.

I know I'm not the only one with this issue either, have looked through forums and on this discord it has been asked a few times with no real response, would be nice to get this in front of someone who actually has decision power

[dim wyvern]

i mentioned it as well. some webcams have two mics and the ai noise reduction or gate will sometimes hit one channel different than the other. If you use it for monitoring the room you are in if talking between headphones, it can be really disorienting to have one side of the headphone get the mic input and the other side flicking on and off.

[young pecan]

Yeah, seems like a no brainer to add this and probably not a huge amount of work to do either

[violet grail]

Make sure you suggest it in #1070392859125104660 so the right people see it :)

[tame mica]

im having to open GG all the time to switch where audio is coming from.

I want audio to come from the "Gaming" however its coming out from Speakers as you can see where the spotify tag is. does this every time for the last couple of weeks and its pretty annoying. most of the i need to restart my computer, and its pretty frustrating...

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

3. If you are having issues with step 2 or step 3 above, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

If you see the "Sonar did not allow this app to change outputs" error, then step 1 above did not work, and you may need to do step 2 or step 3 to route your audio.

[sour saffron]

Hello guys, i have a question How can I transfer an audio setting from 'media' to 'aux' without having to do it manually myself?

[dusty hearth]

I know this isn't a super big deal, but I'm using steelseries sonar with a Blue Yeti microphone and even though it's picking up the audio and it's filtering through discord and everything else just fine. The audio input bar like the mic bar thing isn't going up and down when I talk even though every other one. Like when I'm in a discord call with my friends. The chat bar is going off and down constantly when people talk or if I'm watching a YouTube video the media bar is going up and down but the mic bar does not go up and down no matter what mic I use, including my steelseries headset so I'm just curious why?

[tame mica]

this still didnt work. followed the link also, but didnt work.

if i route to the Chat Setting, it works but sounds rubbish. I route it back to gaming, no audio is coming out at all.
GG shows audio is playing under gaming but still not coming out.

Any other solutions?!

• turning off Sonar and then back on seemed to "fix" it but still not convenient to have to do this anyway.

[copper marlin]

Hi, why does steelseries gg sonar keep crashing randomly.... I have to go end the program in task manager and open it again.

It's beyond annoying now

[proud peak]

???

it wont let me update even though i have everything connected

[haughty vine]

My discord audio doesnt get recorded anymore, i also cant move discord to any apps

[eternal zephyr]

did you ever find an answer to this? I'm trying to lower Sonar's sample rate from 96Khz to 48Khz, in order to match the game's. I think this is causing micro stutters

[lavish steppe]

Hey guys, did they remove the shared presets channel or have I lost the plot?

I wouldn't have the first idea what to set for my artis nova pro, if anyone knows where I can find some presets that would be unreal. Thanks

[mellow ridge]

uhm guys this normal?

can someone help me?

[slender zodiac]

New to sonar.
Does anyone know of a way or know if its been discussed before for sonar to detect what game you are playing then apply a preset EQ for just that game.
Seems annoying to have to apply a CS2 preset everytime I want to play then remove after

[velvet walrus]

it's currently a feature in the QuickSet beta. beta is still limited but it's supposed to open to more people eventually.

[violet grail]

https://steelseries.com/quickset

[slender zodiac]

Thanks both. Only got the nova pro wireless for now so will have to wait for headset support on it

[violet grail]

You're welcome. Hopefully soon :)

[gleaming grove]

Hey there I have a question, maybe its very easy to fix - but I just don't get what I did wrong:

I have a Logitech Z506 and its connected to my B550 Msi Tomahawk Motherboard.

The green cable in Line Out (the red colored port at the audio ports)

the orange cable (Center & Subwoofer) into CS OUT - and choosen Center / Subwoofer - when Windows 11 asked.

the black cable (Rear) into RS OUT - and choosen Rear Speakers - when Windows 11 asked.

I could set up over the Realtek Audio Console in my Windows 11 my 5.1 Sound perfectly. Setting up the distance to the speakers and in the test sounds I get the sounds from behind from the right speakers on the rear ones.

But:

I want to still use my Sonar as my default audio management software.

But if I choose my Speakers (Realtek) in Sonar Media Profile - if allways plays the rear sounds over my left and right speaker. Means: Only 2.1

I don't get what I missed.

Maybe you can give me a hint. 🙂

[sweet compass]

Why is it if Sonar is off on the Nova Pro Basestation, I can quickly go through the presets for games. If Sonar is on, I do not have options to switch through my favorites. Is there a way to fix this? I shouldnt have to open the app before I play a game to change the settings no?

[velvet walrus]

the EQs you see on the base station are actually onboard EQs that aren't part of Sonar. the problem is that you can get some nasty audio distortions if you're running two EQs, so if Sonar is on then it disables the onboard EQs.

[sweet compass]

That’s fine. I don’t mind that. The problem is, I have saved sonar EQs but I’d like to swap them on the fly. Save them to the base station. It’s silly to have to launch sonar in order to do that.

I’m guessing it’s just not possible

[shut ether]

im tryna play music thru my mic in game but it doesnt work it hears my mic but not my spotify

can someone help

[steep plover]

Hello guys i do need some help
i have been using sonar for a while when streaming to split audio and everything has been fine, BUT recently the mic (within sonar) has been really scuffed
when i test it in the app its completely fine BUT when i use it anywhere else, in the browser, discord or in valorant ITS HORRIBLE, it makes like a super super loud wind ish noise and its unusable. When i turn the app off the mic is completely fine again
Does anyone else have this?

[arctic ibex]

Hey, I have a question:
When I start the Steel series GG app, for each fader/group (Gaming, Aux, Chat...) one virtual audio output is generated. So far so good. But somehow my windows (10 and 11) puts the virtual output "Gaming" everytime it gets generated as the standard audio output, so I need to switch it every time my PC boots to my headphones or I reopen the Steelseries GG app. I want the headphones as the standard device, because of some other apps. Is there any solution? Thank you! 🙏

[robust smelt]

Good evening, I can't see my wireless nova pro any more. Is this the correct chat?

[sinful wagon]

How do I make discord screenshare not playback discord sounds to the stream while using this program?

everyone in the call can hear themselves cause discord doesnt filter chat audio

[round karma]

As I'm writing this I'm basically dictating what I'm saying into my microphone, but for some reason now the Mic bar that moves up and down depending on volume of input isn't moving at all

All other sound output has the bar that starts green, goes yellow then red

[gaunt karma]

On Sonar I can increase the gain and it makes my Bluetooth speakers much louder than they would be. Is there Sonar for phone so I can do this when my phone is connected to Bluetooth speakers?

[gaunt karma]

Same thing for me. But the mic is working fine, try testing in a game if there is sound coming from your mic when it's set to Sonar. If there's no sound coming it could be a problem with your microphone.

[round karma]

I'm getting audio input, I'm being picked up on Discord VC and I've tested with Audacity, just the bar isn't moving

[frozen ravine]

How do I fix the fact that I can hear myself in my headphones?

[past hazel]

Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.

For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg

If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.

For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help

[agile osprey]

Someone that have good eq settings for warzone ? I play console with a arctis nova pro

[crimson sparrow]

Anyone around to help with sonar GG? I'm getting a major echo and feedback from my mic for no apparent reason. I've changed no settings what so ever and all i get is this horrific echo

[sinful shoal]

Somewhat random question. Does anyone else have sonar crash while using any form of bluetooth headphones? It works for 80% of my time on my computer then it'll crash or Steel Series in general will crash and I randomly lose audio. Also this isn't a asking for help message. Just an observation I'm curious about

[pearl thistle]

I have a really good profile, but I have no idea how to export it. If I can figure that out I'll send it to you!

Anyone if you can configure sonar to swap between sound profiles automatically on a per game basis? Swapping each profile mid game can be a bit annoying. Also have Nova Pro but not figured out if possible on the base station yet..

[pearl thistle]

Here: https://www.steelseries.com/deeplink/gg/sonar/config/v1/import?url=aHR0cHM6Ly9jb21tdW5pdHktY29uZmlncy5zdGVlbHNlcmllc2Nkbi5jb20vdjEvZTE4NTQ4OWItYTIyNC00MzgwLTkwMzQtMmUwMTA4OGE2ZjI2

Ah sorry, just read you're console

[signal kite]

for console they would need to find eq settings they could use from the dac itself

[desert estuary]

does anyone know if i can bind the button to listen to what my stream can hear in streamer mode? I have a macro keyboard that everything else is programmed to, but its the one thing I have to tab out for and its super frustrating.

[brittle silo]

i just bought steelseries arctis pro wireless but my microphone quality is very bad how can i set it i tried configs/presets but always it isnt good

[wise relic]

is there anything I can do about this? or should I just try and find a different app for my EQ?

[sweet compass]

Is there anyway to take my FAV's, and make shortcuts or add them to the base station for the Nova Pro Wireless? It's driving me crazy to remember to open the app every time I play a game and need to quickly switch the presets

[reef zephyr]

i'm gonna be real w you guys i have no idea what im doing and need my mic to sound less crunchy for youtube please help 😭

i can send an audio thing of what it sounds like rn but im using the steelseries arctis 1 wireless

[past hazel]

Sonar. Engine, and the Arctis Companion App all come preloaded with many EQs and sound settings for your favorite games. We encourage trying out these preset EQs, and tweaking them from there to get the audio that's best for you!

Additionally, you can check out #1209138827571232819 for additional community made Sonar configs for use on PC games!

Please keep in mind that everyone's ears and audio preferences are different, so one EQ that's great for one person may not be perfect for you. We encourage some experimentation and tweaking to get your perfect audio. Be sure to check out the link below for more info on how EQs in Sonar work!

[sweet compass]

Have you tried some of the presets? Theres a couple for broadcasting that will make the mic sound a bit better for your needs.

[reef zephyr]

i have but some of them sound a bit like a radio? if that makes sense

ive tried moving the mic away from my mouth and stuff but it just doesnt sound right

[violet grail]

Moved your message @elder coral - please use the appropriate channel :)

When you say noise canceling do you mean on the mic?

Short answer is yes. Longer answer is read this 😄
https://steelseries.com/blog/how-to-eliminate-noise-from-microphone-communication-869

[elder coral]

I mean like on the overall headset, like I can’t hear anything that’s going on in my house

Also, how can I apply my sonar settings on my Xbox. Or does it automatically save?

[violet grail]

Oh. That headset doesn't have active noise cancelation

[violet grail]

Sonar is a Windows only feature unfortunately

Can't be used on console

[elder coral]

Aw man

[violet grail]

They've started making new headsets like the Nova 5 that has mobile app support and more "Sonar like" features, like a lot of sound presets for specific games

[elder coral]

Will there be console support anytime soon though?

[violet grail]

I have no way of knowing for sure but I doubt it will ever happen

[elder coral]

Oh okay, thank you!

[violet grail]

You're welcome :)

[desert estuary]

it just means that you need to set sonar manually in your discord audio settings

does anyone know if i can bind the button to listen to what my stream can hear in streamer mode?

[frozen ravine]

??.

[desert estuary]

@frozen ravine

[graceful rock]

how to fix it?

[signal kite]

did you try adjusting it in discord?

[graceful rock]

no

[signal kite]

why not? it literally says to do so as the app is unable to auto do it due to some reasons

maybe gg doesint have permisions, try turning it on in administrator mode

[wise relic]

Oh okay. Thanks

[desert estuary]

does anyone know if i can bind the button to listen to what my stream can hear in streamer mode?

[drifting dagger]

Hello can someone tell me why on discord we can't hear me when i talk if i put the sonar app as divice but when i put only my micro as divice its working

[tawny gorge]

How can i un-route apps?

like put it under master again?

[tulip kernel]

how do i make my thing loder in game /fivem

[exotic forge]

cant change the input for my microphone on capture and sound settings? anyone know how to fix it plus clips will not catch my mic either but in the sonar settings i can test my mic and its picking up my mic but not clipping it ?

[young latch]

When I connect my Arctis 5x using the 2.4 mode I do not see the headphones on my Sonar app. The only new device that pops up is Xbox Controller. Yet in my sound devices i see all these extra devices. Why can't i select them in sonar?

And No matter what device i select in sonar I'm unable to hear

[velvet walrus]

make sure the mode switch on the dongle is set to USB mode so it shows up as a proper headset instead of an xbox controller

[young latch]

OMG I'm so stupid, thank you that fixed ALL the issues i was having

[prime sedge]

is there a library of Sonar profiles anywhere? E.g. for specific games like Sonar for Arena Breakout Infinite? Have googled and found random reddit ones but

[velvet walrus]

there's #1209138827571232819 but there's no "official" repository

[signal kite]

Technically there is official eq settings in sonar app itself for quite a few games

🤓

[modest stream]

anyone can help me when I use sonar with discord screen share my voice get echo. How can I solve this problem ?

I'm using SS arctis nova pro wireless

[ionic wedge]

I don't know what happened but all the sudden my arena 9 is no longer playing audio for the center front speaker. When I do sound tests it goes through, but when I play a game if the audio would come directly through the front center speaker it just plays nothing. This happened when I first started using them, and I had to disable all the windows features like enhancements, then it started to work, but I changed nothing and it stopped working again. Anyhow have any idea how I can fix this?

[solid dragon]

bru i need some1 to dm me the best media equalizer for music...i listen to alot of rnb and rap so i need my bass and headphones blaring!!

[kindred spear]

why this bar not moving when i talk and the voice of mic sometimes is low and sometimes is good ,,, and if i chose steelseries in vrchat game the ppl cant hear me why ???

i'm done with this i wanaa fix this problem

[high timber]

Mic settings all maxed out but people still finding it very quiet - any fixes?

[kindred spear]

m2

[high timber]

Will lyk if u find anything

[kindred spear]

ok i will

[small isle]

Anyone want to help me with streamer mode on sonar?

[sweet compass]

Is there a way to quickly cycle through EQ saved favorites? Without opening the app? I hate that you cant save them to the base station... Or can you? I would just take a keybind on the keyboard at this point

[signal kite]

why you have your laptop mic selected?

thats probably why the sound is bad and low

select your arctis headset or whatever other mic you got and not realtek

[kindred spear]

bro when i chose the first one the mic not working

[signal kite]

And third? All of these look weird aswell

What device youre using btw?

[kindred spear]

the third one is my laptop mic

[kindred spear]

headphone

[signal kite]

Name?

For me realtek audio is my laptop mic, and my arctis nova pro shows as nova pro in the settings

[kindred spear]

gamestop gs101

The microphone is too loud , when i delete the steelseries sonar but steal noise

[quartz comet]

Does anyone have a Sonar Profile for ARMA Reforger that they could share?

[high timber]

Also does anyones artic pro make random beeping noises if there's no audio playing

[signal kite]

Nope

[desert estuary]

does anyone know if i can bind the button to listen to what my stream can hear in streamer mode?

[bold cedar]

is there a way to switch the mic presets using the stream deck? or any kind of shortcut

[little elk]

theirs a way to do this but its finnicky and reauires another app