full kindle
Hello together
I have a strange problem :S
Since today I can no longer start certain games. After a while I found out that it is because of my Arctis pro. Unplugged the games go without problems. In Highres mode I have sound, in PC mode nothing. Discord voice chat works though. Does anyone know a solution? Have already restarted Windows Sound and reinstalled Realtek Sound....
lucid otter
I want them, but theyre sold out all the time
ruby lava
Does anyone else have issues with Rival 650 wireless?
Just a few months after I got it it stopped working wirelessly. I
'm trying to get it replaced but support is an absolute nightmare.
lost osprey
quick question. i have the arctis pro wireless. does an eq software (for example, i use peace apo) override the eq preset on the dac for my headset?
or do they kinda just mix in with each other somehow?
flat urchin
Guys I need help, some how my arctis 7p became disconnected to the dongle and I've been trying to repair it using the engine and my PC isn't showing the headphones.
gentle sorrel
I want them, but theyre sold out all the time
They’re not sold out on amazon and i recommend u to use leather cushions instead of airweaves, a lil bit better sound quality and noise isolation
thin vault
Guys the backlights of the STEELSEries keyboard of my MSI laptop have stopped working by themselves, what should I do?
fiery nova
Guys the backlights of the STEELSEries keyboard of my MSI laptop have stopped wo...
Contact MSI support
lucid otter
They’re not sold out on amazon and i recommend u to use leather cushions instead...
cant find them there
lost osprey
@lucid otter i swear i didnt c any of these messages til now. i literally jsut ordered a pair of leather ear cups like 30 min ago. lmao
clear summit
any fix on this pals? ( my OS is windows 10 )
▶️ restarting the PC didn't help. 
▶️ reinstalling the Engine and the device didn't help. 🤯
please tag me if anyone may have any intel on this
lunar breach
I am getting dm's from a random Guy from this server. He is sending me ads. How can I report this
fiery nova
I am getting dm's from a random Guy from this server. He is sending me ads. How ...
DM a mod
lunar breach
okay
dense condorBOT
Casper#3660 has been warned
bleak jetty
analog blade
@mint wasp apex pro
mint wasp
<@!284122748270149633> apex pro
which keys
analog blade
media
olive skiff
Hey all, I'm trying to connect my Arctis 3 to my pc via bluetooth, on my phone it's goes quite easily but I can't get it to work on pc. It doesn't show up in the bluetooth section while bluetooth on my headset is turned on and it should be like at 50% battery. Do I need to enable something to make it recognize it or something?
weak geyser
Hey all, I'm trying to connect my Arctis 3 to my pc via bluetooth, on my phone i...
Windows is stupid when it comes to Bluetooth. You need to select the "pair a new device" or "setup new device" or something similar that should be somewhere in either the Bluetooth settings or the device settings. It puts the PC into pairing mode then you need to make sure the Arctic is in pairing mode and Windows should find the device that way.
olive skiff
it still isn't showing up in this window while my headset is in pairing mode
stable mirage
does anyone know how to fix steelseries engine stuck on the loading screen
nova shard
does anyone know how to fix steelseries engine stuck on the loading screen
You don't have a VPN enabled by any chance ?
stable mirage
You don't have a VPN enabled by any chance ?
i have hotspot shield, but its currently not on
nova shard
Try rebooting GG from the system tray
stable mirage
can you show me how?
stable mirage
thats strange its not showing up on my icons?
nova shard
Try end task on task manager then
stable mirage
Try end task on task manager then
thanks, it works now. im gonna double check to see if it will still open normally after restarting my pc
nova shard
nova shard
Try reinstalling GG but do a cloud snyc before you do so
dense condorBOT
N$GOD#6223 has been warned
granite sorrel
Hello I have a question I can not control a key in my apex 7 tkl so the key lights up only in one color and the keyboard is just one day old and in the software the lighting of the key can not be changed but from any other key the LED can be easily controlled does any body knows how to fix this?
tender rapids
Hi,
Since a fresh windows install i've noticed a weird crackling sound in my Wireless pro when i pause a video or a music. All is up to date.. Any idea why? thanks
forest cove
Hello I have a question I can not control a key in my apex 7 tkl so the key ligh...
as soon as you get it, does it have the issue?
cyan jasper
guys i need some help i just received my arcis pro but the audio sounds worse than my apple earbuds
warm heath
maybe they need an update
granite sorrel
as soon as you get it, does it have the issue?
i'm not completly sure, but i don't think so
cyan jasper
i got that messege in the software, then i installed the update
forest cove
i'm not completly sure, but i don't think so
after what you have done then the issue started happening?
cyan jasper
i heard the prime was more plug and play and the pros more tweaking
but no way the out of the box audio is this bad
warm heath
try without it
cyan jasper
cant cuz the chatmix output is usb
the headset output is usb idk
ur supposed to use it with the chatmix
warm heath
doesnt it com with adapter to 3.5
cyan jasper
oh i see
warm heath
what do u see
cyan jasper
ok so the audio sounds worse and better at the same time
granite sorrel
after what you have done then the issue started happening?
I started my pc today quite normally and then I noticed that with the keyboard
cyan jasper
apperently the best at that
warm heath
np
olive skiff
Hey all, when I'm trying to connect my headset to my pc via bluetooth and I click 'add device' my headset doesn't show up while it is in pairing mode. Why's that?
tender rapids
:
Hi,
Since a fresh windows install i've noticed a weird crackling sound in my Wireless pro when i pause a video or a music. All is up to date.. Any idea why? thanks
compact frigate
I have arctis pro wireless headphones when I start a wildlands game. I don’t lose the game sounds but Mickey doesn’t work on discord after that. when i try to fix the problem by unplugging the wires and reconnecting the headphones then it doesn't work
cyan jasper
?
idk man
i somewhat fixed the audio
but when i started my pc it is making weird sounds
like electricity sounds
to know 100% if i received a broken headset i would have to send it back and wait long
little lance
Any news on the mouse stutter bug when Engine switches profile?
deft acorn
can anyone here tell me how is steelseries rival 3 wireless ? if they are using or tried it
is it better than razer basilisk x hyperspeed?
soft moat
is it better than razer basilisk x hyperspeed?
if u want the same experience get a rival 5 maybe
deft acorn
i would have but budget is 50 bucks
tawny forum
Hi! Anyone can help me with Arctis 5 EQ settings for cs:go? Cant find optimal
lucid otter
Make a form like an "U", like mid is on +1 and sides on +9 and then connect
lilac crown
what diffrence is in SteelSeries Arctis Prime and any arctis
pure bolt
These 2 audio inputs and outputs are no longer appearing on my discord settings or on anything after I installed the steelseries GG program (I used the old engine before)
How could I make them appear again? They are very crucial to how I do my audio
lucid otter
Unplug and plug in the headset and see if something changed
quiet lava
Surround 7.1 won't work on my new laptop - Windows keeps giving error Format Unsupported. I currently have the (pointless) GG software installed instead of the original Engine software. So I was shown where to download the "SteelSeriesEngine3.20.0Setup.exe" software. I tried to install that software and got this error message:-
Can someone help me to get surround 7.1 working please? I don't get how it can work on a laptop that is 7 years old but fails to work on a brand new laptop. Please help, thanks.
Do I have to first uninstall the GG software? It would be no problem as that software is pointless and just bloatware so would be happy to get rid of that if that is what it takes.
lucid otter
Try that
ornate frost
hello, when i download the engine 3 it starts to download but it dit not download
fiery nova
hello, when i download the engine 3 it starts to download but it dit not downloa...
Try to download anything else, it's probably not a steelseries issue
quiet lava
Ok so I uninstalled the GG software and this allowed me to install the SteelSeriesEngine3.30.0Setup.exe software. But still the 7.1 surround is failing "The format is not supported by this device". Can someone from SteelSeries please help get this headset working on my new system please?
charred totem
can i push the mouse buttons up on the rival 600?
i need to inspect something underneath it but idk if i can just push it up
quiet lava
So the Engine software just scammed me now. It stated an update to 3.22 was available and so I allowed the update and basically it was not Engine version 3.22 it has actually updated to ... GG which is the software I originally installed. Is anybody from support available or not? or are they only available between certain times as I don't want to waste my time waiting for an answer here if they are not available until tomorrow during specific hours... thanks.
strange blaze
So the Engine software just scammed me now. It stated an update to 3.22 was avai...
the GG is the engine now,
What used to be steelseries engine is now steelseries gg
it has all old engine options in one of the tabs
strange blaze
ok
strange blaze
you can change it back
cloud wyvern
how so
supple sonnet
Hi. I have a problem with the ss arctis 3 headphones. I have no knowledge how to configure the microphone so that it works and the SSE GG does not detect the headphones when plugged in
strange blaze
@cloud wyvern so you know how to open the engine yes?
so go there and go to this menu:
then
cloud wyvern
ok
strange blaze
choose "mouse buttons" from droplist and button 1
cloud wyvern
i cant click those
cloud wyvern
cuz it keeps right clicking
supple sonnet
someone would help me?
strange blaze
I dont know anything about these headphones so u need to wair for smone else
Dash i'll try to figure out how can u choose this with keyboard, cuz there should be a way
cloud wyvern
ok
neon solar
is there any way to get the steel series artics 3 on the engine to change the EQ?
supple sonnet
is there any way to get the steel series artics 3 on the engine to change the EQ...
i have same problem
strange blaze
whats EQ?
neon solar
whats EQ?
equalization, i’d like to turn down gunshots and score streaks and turn up footsteps
strange blaze
you can do that in Windows settings
limpid pendant
how do you delete a colour from this?
neon solar
you can do that in Windows settings
really ? where
cloud wyvern
default
strange blaze
dammit
cloud wyvern
ikr
strange blaze
you could delete it if it wasnt default configuration, but its impossible
cloud wyvern
exactly
thats why im stuck
i created a new profile
a normal one
but i wanna make the default one normal
strange blaze
really ? where
its somewhere in windows settings > system > sound but i cant find it now, i did this some time ago
its called "loundess equalization" and you tick it
neon solar
i play on ps5 but i would still be able to change it to the headset for it to transfer over?
strange blaze
i dont know i dont have ps5
strange blaze
i created a new profile
so you have 2 profiles and which one is the cursed no-left-click one ?
strange blaze
do u have a second mouse?
cloud wyvern
uhhh
strange blaze
or a track-pad in laptop
strange blaze
any pointing device basically
strange blaze
so its fixed now?
strange blaze
nice
cloud wyvern
thank you
so much
tysm
again
oh wow
finally
bless you
or smth
cannot thank enough
strange blaze
ok np
supple sonnet
ss engine doesn't detect my headphones. What to do?
leaden stream
Hi, I've had a Apex Pro keyboard for roughly 6 months now, and the past 2 months it has slowly started acting up where I have from 1 second to 10 seconds delay on all my keyboard inputs. The wierd thing is that it only happens when I play WoW. Anyone else had this problem or anything similar?
fiery nova
how do you delete a colour from this?
Just drag it downwards
limpid pendant
kk thx
fiery nova
Maybe, probably not without voiding your warranty tho.
high topaz
my steelseries gg doesnt open 😦
ive tried to reinstall it and removed everything about steelseries but whne i install it again it still doesnt work
warped wharf
ive tried to reinstall it and removed everything about steelseries but whne i in...
Would you mind opening a ticket on our website so we can assist you?
light wadi
Hi guys,
I am writing here, because my qck prism cloth XL has an issue.
Firstly the problem is the following: zone 2 light working wrong, because if I set blue color its will be green. In my opinion in the RGB LED the blue colour is dead.
This product has a warryanty?
tender rapids
my steel series gg clipping system is not clipping when i press the button does anyone else have this problem
humble wagon
Any advice on eq settings on the gg platform for arctis 7
median pelican
hey guys, I've been looking around a bit trying to figure it out myself with no success. I recently bought a Rival 3 wireless, after a while (2-3 weeks) I've started experiencing some stutters with it ( not battery related as they were changed a day before writing this). Is there any fix for this issue?
tender rapids
Some switches on my apex 3 arnt working
Specifcly I would press shift and e and it would register
Or shift slash and i should get question mark
tepid meteor
Hey quick question. I just got Arctis 7P and tweaked the equalizers in the Engine. Do the adjustments I made work only if I'm using the headset wireless? Or do they work even plugged into a PS5 controller's 3.5mm?
weak geyser
Hey quick question. I just got Arctis 7P and tweaked the equalizers in the Engin...
They'll only work on the PC that is running SteelSeries Engine/GG. The headset doesn't have onboard memory to save EQ settings as far as I know
gusty kite
my artics 9x wont charge and it hasnt been charge in a hot mintue how do i fix it
daring dock
i need help with my headset (artics 7) I can't listen anything and the videos won't play D:
Every time I activate the configuration that is disabled right now the videos stop playing and I can't listen either, actually I have to disable them because otherwise I can't do anything
daring dock
modest galleon
Having issues getting a reply from a ticket I created been about two weeks? Kind of getting impatient.
Is there any way i can speed this up?
Because my warranty on my product has gone out waiting for a reply
bleak jetty
if you made the ticket before the warranty was up, it'll be honored
modest galleon
I made about three tickets prior but they closed the tickets because i didnt reply in time yet i have had to wait ages for them to reply
its just a little frustrating
So is there any particular reason that the reply is taking so long?
Is there a phone number i can call?
bleak jetty
not that i'm aware of
modest galleon
Really disapointing service from SteAl Serieswont be buying from them again
ionic heron
How do I remove my headset from the steel series engine?
ionic heron
Tried both.
warm heath
did u tried deleting and then reseting
cuz if engine is still in the pc it will be in the engine again
ionic heron
Yea, I deleted the engine and reseted my headset. How do I reset my engine?
forest cove
Yea, I deleted the engine and reseted my headset. How do I reset my engine?
uninstall engine then go to C:\Program Files, C:\ProgramData or where ever you could find steelseries file delete it. Then install it back
ionic heron
uninstall engine then go to C:\Program Files, C:\ProgramData or where ever you c...
You sure this would work? Or will it load it all back when I sign into my account.
warm heath
u can not sign in tho
ionic heron
Yea you can…
forest cove
You sure this would work? Or will it load it all back when I sign into my accoun...
the fact I know all device will be gone if still not connected/pair. Maybe after you sign in it will appear back but idk tbh
normally I do clean install every time steelseries got update so maybe my device won't have much conflict(totaly unnecessary to clean install for every update)
nova shard
That's great i get duplicates 
cyan garnet
the RGB on my arctis pro is not changing at all for a few months now, what can I do?
warm heath
if u can u should probably rma it
if u cant change it in the engine u could try reset it it
maybe then it will work
but if it doesnt work u should just rma it if u have a waranty
floral root
Does anyone mind banning @echo elbow from this server, they're sending me death threats. Already reported to Discord.
floral root
Homophobia
User ID: 550336276260454403
#archive-user-support message
#archive-user-support message
#archive-user-support message
#archive-user-support message
If anyone else wants to report this user here are their details.
fiery nova
**Homophobia**
User ID: 550336276260454403
https://canary.discord.com/channels/...
Yeah, we can all see his messages
tidal nebula
How do i setup my arctis prime?
wet warren
I have aerox 3 wirless mice for 6 mounths. Now my mouce isn't connecting to computer by usb cabel, it can't charning
fiery nova
Very helpful
weary grail
well he is phil swift
wet warren
I have aerox 3 wirless mice for 6 mounths. Now my mouce isn't connecting to comp...
cabel is working somone know what i have to do?
wet warren
no
weary grail
or dropped or smth?
wet warren
no
patent jay
hi all im having a problem with SteelSeries arctis pro, the game dac keeps turning off when i connect to discord channel or xbox party on pc(any app that uses the headphone mic device). ive tried to update the driver and adjusting power restrictions on the USB port still no luck. would really appreciate it if someone knows what to do cos this is really frustrating.
high topaz
@warped wharf Hey about that steelseries engine problem, it works now, thanks :))
scarlet acorn
In my Windows sound settings, both Gamedac Game and Gamedac Chat show up in the Playback tab, which one do I set my default communications and which do I set as my default device, and which one do I disable?
warped wharf
Does anyone mind banning <@!550336276260454403> from this server, they're sendin...
I banned him, sorry >.<
south compass
Hi, I have a problem with my newly bought Aerox 3 Wired, anyone here available to help currently ?
fiery nova
Don't ask to ask, just ask
south compass
Well okay, so I bought the Aerox 3 (wired) and it arrived yesterday. It was working great for about an hour, and then it randomly started to just not work. The RGB still works and the sensor light seems to be on but he mouse doesn't work whatsoever (including any buttons on the mouse). I tried looking up some fixes on google and looked at a few articles and forum threads however nothing seemed to help. And in order to get the mouse working again I have to un-plug it and plug it back in
OS: Windows 10 64-bit
GG version: 3.1.0
warped wharf
Well okay, so I bought the Aerox 3 (wired) and it arrived yesterday. It was work...
I would suggest opening a ticket on our website
lucid otter
In my Windows sound settings, both Gamedac Game and Gamedac Chat show up in the ...
Game default, chat communication
lucid otter
Wait where?
scarlet acorn
The playback tab lets me choose between default device and default communication
lucid otter
Game
scarlet acorn
Alrighty, thanks 🙂
lucid otter
you can change that then in the applications like you want it
south compass
I would suggest opening a ticket on our website
https://support.steelseries.co...
I have indeed opened a ticket a few hours ago, I was just hoping I could get some help here sooner than I get a reply from the support team, thank u though
hollow merlin
2- on my headset is something wrong with it? or what does it mean. Also ignore the name its a nickname lmao
daring dock
@warped wharf
warped wharf
<@101508864360316928>
I don't know the answer to your question, sorry
I would suggest opening a ticket
wary horizon
Please anyone have a solution for this problem? "critical update: click to install new firmware." But it does not settle, what to do?
clear summit
Please anyone have a solution for this problem? "critical update: click to insta...
same problem with arctis pro+gamedac few days/weeks ago xD
I patiently restarted the PC ( windows crap)
lucid otter
the red or the blue thing?
wary horizon
Réf
clear summit
then I reconnected the device
wary horizon
Red
lucid otter
try unplug it, uninstall drivers in device manager and then plug in again
restart the pc before plugging it in again
clear summit
@wary horizon if you do the update what happens?
does it restart the engine ? or just terminating the procedure ?
usually a bug with the OS can cause engine to malfunction a bit.
If you terminate it form the task manager and restart it, after the 1st failed attempt the second should work
wary horizon
always the error message @clear summit
clear summit
well I described exactly what I did to fix mine 😦
I rly hope it may help you fix it
wary horizon
Yeah 😭
royal urchin
they've been banned or left
theres a bot advertising in my dms
848811052937379850
bleak jetty
just dm me or another mod in the future instead of posting it here
astral vault
someone help, when i click install, this show up afterwards and my headset wont work because of it
lost harbor
does anyone have the artics pro wireless? i just turned my headset on and it won't connect to the box.
shut sleet
Have you tried re-pairing the headset? It's under options > pairing
lost harbor
do you know what the click wheel is?
shut sleet
On the headset? I'd guess the volume wheel on the left earcup
shut sleet
So you followed the guide on the transmitter and it isn't working?
shut sleet
Awesome! You're welcome :)
astral vault
someone help, when i click install, this show up afterwards and my headset wont ...
^^^^^^^
tender rapids
i have the steelseries arctis 1 headset, where on amazon can i get the cord that connects to the dongle
warm heath
Look at that dirty port 🤮
acoustic cairn
Anyone have the arctis pro wired connected with the series x? I can hear everything fine but even with the software update still no mic.
lost crow
Why does the 9x have sooo many problems with the series x :c
Makes me sad ... basically a waste of 200$ if you're not aware of the issue
astral vault
this steelseries gg program is the worst thing ever holy
tender rapids
i actually tried it during beta for like two minutes, then uninstalled it and went back to SSE3
i even went so far as leave feedback saying the new features were unesssecary and were either already built into windows (moments) or were already a feature of gaming clients
so much for listening to user feedback
astral vault
im trying to install the update for my artics 7 and after installing it says "error has occurred" so now i cant use my headset
tender rapids
I have a Steel series Rival 710. the back foot pad has come off. SS does not seem to sell the feet for the 710 like they do for their other models. any suggestions on where i can get some new feet?
i live in USA, if that matters
cyan jasper
i honestly really cant tell if my new arctis pro is broken or not
i dont wanna send it back cuz maybe its noit
but the audio quality is just 🗿
pastel mountain
but the audio quality is just 🗿
Wdym
cyan jasper
i dont know how to describe it
pastel mountain
Hm
cyan jasper
its literally just 🗿
cyan jasper
me neither
pastel mountain
Did you download the drivers?
pastel mountain
Cause i have arctis pros aswell and they are fine
Did you possibly mess with the frequencies?
cyan jasper
maybe
pastel mountain
I Would recommend something like this
you can change it to what you like though
cyan jasper
do i need to restart pc for it to take effect
pastel mountain
Yes
cyan jasper
and btw mine has only 5 bars
pastel mountain
What
cyan jasper
62.5, 250, 1k, 3.6k, 12k
pastel mountain
I only have 5..?
pastel mountain
Oh weird
cyan jasper
maybe i just had better expectations
i expected the audio to be better than my $80 cloud 2 from 5 years ago
i wouldnt say its worse but it isnt better. They are better in some things but my old headset is better for other things
pastel mountain
cyan jasper
yea this is on
cyan jasper
maybe my expectatins were too high but nontheless very dissapointed
glacial pilot
Hi, I just bought a pair of Arctis 1 and plugged it into my Xbox Controller. It seems very low. Can I adjust this?
pastel solar
I installed the engine and all it says is bring your gear to life and the faq didn't help. Am trying to connect my artics 5
astral vault
and the i install the driver and this happens
"an error has occurred, please try again later"
tender rapids
i have the steelseries arctis 1 headset, where on amazon can i get the cord that connects to the dongle
foggy mural
What’s this extra headphone jack on my headset
tender rapids
Can someone elp me wit my apex 3
mint wasp
long shot, uninstall current drivers, run an sfc scan via cmd, restart, try again
tender rapids
As you can see te letter is not working
mint wasp
h?
tender rapids
Yes
mint wasp
does it have a binding thats replacing it or thats turned it off?
tender rapids
Tat and alf te keypad and te number lower tan 1
mint wasp
or have you spilt anything into it
tender rapids
or have you spilt anything into it
Cleaned te keycaps earlyr
mint wasp
how did you clean them?
tender rapids
678 didnt work but a few minites later started to work
fiery nova
Might it have something to do with lubing your membrane keyboard with olive oil?
Or was that a joke
mint wasp
tender rapids
Or was that a joke
No 😢
mint wasp
they did what now
tender rapids
they did what now
I...
mint wasp
well i think we found your issue
tender rapids
I lubed my MEMBRANE apex 3 wit olive oil and it worked for a week
Ligtly on te keycaps
also question mark doesnt work eiter
mint wasp
id stop using it immediately, clean it with an electronic cleaning agent, and let it dry, then pray to whoever you believe it in that it works in a day or two.
dont use it when its drying. youll just risk shorting it.
this is not likely to work
tender rapids
id stop using it immediately, clean it with an electronic cleaning agent, and le...
Sooooo blow dry it
mint wasp
he-, heck it probably wont work.
no.
let it air dry, dont force it
the cleaning agent needs to work its course
i really hope this works for you
fiery nova
Unlikely
tender rapids
Tere isnt drying people near me
mint wasp
Unlikely
extremely
man, just apply the cleaning fluid. and leave it
just lay it somewhere say for a day or two
then test it out
but doing something like using olive oil on your keeb, its likely game over.
tender rapids
ima get my "omen" keyboard tat came wit my pc today
mint wasp
okay
tender rapids
okay
So i tink tere is oil in the plunger because alot of it drained out but all leds still work so it should work after a day or 2
oh and h works again
and 0
when i press 9 on the keypad it goes up 🤔
mint wasp
oi
tender rapids
4
mint wasp
oi
mint wasp
wait up there
mint wasp
jeo.
bleak jetty
let's not
tender rapids
Keypad test done
bleak jetty
you can test in your own server
mint wasp
or just yk on google
tender rapids
ok
mint wasp
avoid spamming
tender rapids
OK
ok
all keys work buttttt
i hear oil sloshing at the top of the plunger☠️
Im happy my pc and my keeb works
fiery nova
i hear oil sloshing at the top of the plunger☠️
That's what happens when you douse your keyboard in olive oil
tender rapids
Now i can play battlefront
tender rapids
That's what happens when you douse your keyboard in olive oil
I didnt douse it, I pulled the caps...
with my bare fingers....
And got a q tip and applyed it
fiery nova
Lubing with a q-tip...
tender rapids
Lubing with a q-tip...
Uhhhhhhhh
fiery nova
Not that it really matter when you're doing something strange enough like lubing a membrane keyboard where there's no reason to lube it
native dagger
Not exactly sure where to put this, but there's a typo on the SteelSeries site article about cleaning a keyboard. I think the "they" is supposed to be "the" in section 4
tender rapids
Some keys dont work when i press shift
fiery nova
Not exactly sure where to put this, but there's a typo on the SteelSeries site a...
Probably
native dagger
Not exactly sure where to put this, but there's a typo on the SteelSeries site a...
also I'm not sure if you can edit articles once they're published, but i thought i should let them know
tender rapids
But its gonna fix by its self anyway
fiery nova
Turn in up in the engine, windows settings, discord input etc
cobalt cobalt
k ill try
tender rapids
Ok so my keyboard in battlefront 2 isnt allowing key rollover
even when typing
So w wont rollover
tender rapids
@fiery nova Dude.... I have a update on this
I opened the keyboard and...
Pcb has oil on is
lost harbor
@warm heath as long as it works i honestly couldnt care less 🤷♂️
tender rapids
my arctis 7 ran out of battery, i plugged the headphone jack thingy to it and the round thingy for the headset, i can hear everything, discord sounds and games and stuff but i cant hear my friends on call and my mic doesnt work
i tried changing output and input on discord, didnt work, windows sounds settings didnt work aswell
It works really good wirelessly but I have to use my pc and can’t be bothered to charge it
frozen maple
does anyone use systemstats on oled screen with i5 11400F?
mine doesn't show CPU temp and says NaN GHZ. Already opened ticket but i'm curios is it only me?
fiery nova
does anyone use systemstats on oled screen with i5 11400F?
No but hey, a Lost fan :)
zinc imp
hey, does anyone have an arctis 5 here? im kinda having trouble with the sounds and all. it sounds like im listening with a tin can lol. like the sounds are distorted of some sort
idk what im supposed to do, with the equalizers and all
lean creek
hey, does anyone have an arctis 5 here? im kinda having trouble with the sounds ...
yes,me
zinc imp
yes,me
hey man, so i just bought the headset right
and it sounds like im literally listening from a pair of cans lol
i cant seem to figure out what should my equalizer be
like, these high pitch sounds are like distorted
lean creek
I haven't had any problems so far
zinc imp
hey, mind sharing ur eq for ur headset?
so i can test it out for mine, like, i tried messing with it and all but it just dont work for me
lucid otter
Stock equalzer is so bad i think
lean creek
hey, mind sharing ur eq for ur headset?
i set eq on performace
zinc imp
i set eq on performace
and thats basically it?
lucid otter
Try get left and right side to +9 and mid on +2 and 2nd and 4th to +5 or something
lean creek
and thats basically it?
from steelseries gg
zinc imp
yea maybe im more of a basshead, im probably not used to it yet
glacial pilot
What just happened btw. Also, since nobody answered my question, I'll put my solution here in any case. When you first buy the headset, don't be overexcited like me and just try to use it. Configure it with the engine. It works, sound is beautiful, I'm so happy.
lucid otter
What just happened btw. Also, since nobody answered my question, I'll put my sol...
yeah stock qualizer is bad
heady zinc
I can't get SteelSeries Engine working on my new MacBook Pro properly, the keyremaps don't work
Tried reinstalling already and checked Security and Privacy settings that everything is allowed
When I tried to reinstall the Engine I got some Kernel Extension Blocked errors tho
heavy gust
So Ive had a loud squealing noise coming from my mobo for a while and I figured out today it was coming from this
Any ideas why?
heady zinc
So Ive had a loud squealing noise coming from my mobo for a while and I figured ...
you mean like, noise coming from that or the headphones?
heavy gust
Nope the motherboard itself
Like a deafening high pitched sound, think its usually when some part is compromised or something
heady zinc
Mobo of your PC or?
heavy gust
Yeah
I plugged in the usb before it started as soon as I plugged it in
Stopped soon as I took it out
heady zinc
I suggest you try updating the BIOS, and also it's connected to a 2.0 port right?
heavy gust
Yeah it is
heady zinc
Does it happen if you use another port, like a 3.0 one?
heady zinc
I suggest you try updating the BIOS
heavy gust
Eeeeerm
heady zinc
and test other devices as well with the port that may be causing issues
heady zinc
I've only really updated BIOSes on laptops so idk the process on a desktop that well
heavy gust
I updated the bios using MSI dragon center or something
And my pc wouldnt start after that
Had to use some factory reset button at back of my mobo
civic crane
hi i just got my arctis 9 headset but i hardly have any sound ... anyone know why?
heady zinc
Is the volume wheel turned up all the way?
civic crane
yes
heady zinc
What device is it plugged into?
civic crane
my pc
heady zinc
Via the USB transmitter I'd assume?
heady zinc
Has the audio been turned up from Windows as well?
civic crane
yes
civic crane
no update :/
heady zinc
All I can think of then is to make sure the headset is charged to 100%, and try with a 3.5mm cable if you have one
civic crane
hes charged to 100% and why a 3.5mm cable?
heady zinc
to test is there a problem with the headset itself
civic crane
how can i test ?
heady zinc
With a 3.5mm aux cable
civic crane
yes but what i have to do with it, i'm lost
heady zinc
You plug the aux cable into your computer, and into the headset
civic crane
and what i am supposed to hear ? i already hear sounds but not they are not high
heady zinc
You test is there more volume with the aux cable
if so then the headset itself is probably fine
civic crane
i didnt hear anything with the cable x)
heady zinc
I suggest you still test the volume wheel on the headset to see if it's been set to chat channel by accident
heady zinc
no prob
Is there a way to contribute to the support documentation at SteelSeries?
I feel like it’s lacking a lot of the common troubleshooting stuff, and even some more advanced things
molten roost
Hello people, I'm new here, And was wondering why Steelseries have swapped to making regular keyboards now, instead of fancy keyboards like the one I have.
All the extra keys down the side are -WONDERFUL- for playing World of Warcraft (And other games) I can poke them with my pinky, no problem. Macro them to the latter side of the keyboard, (7-=) and all works great.
Sadly, I use a computer all day, every day... And keyboards don't last forever. I worry that some day my keyboard will break, as will the spare one.
fiery nova
Hello people, I'm new here, And was wondering why Steelseries have swapped to ma...
Steelseries swapped to 'regular' keyboards because there is little demand for something as ridiculous as a keyboard with 26 macro keys
clear summit
the fact that you bought a spare one is epic xD
I always save money for the next milestone upgrade
molten roost
"Ridiculous" XD.
Well, do you know anywhere I could get another that's still being made?
fiery nova
Buy a macropad or something similar
molten roost
The keys along the top are not as necessary, but the double row down the side is. And a macro pad I cannot reach with my pinky. Also I have the keyboard on my lap due to disability, so I cannot use a pad.
clear summit
I used to have a keyboard with 10+ macro keys ...apart from WOW or some DJing macros I never made much use of them
fiery nova
I see. You may well have a valid use case, but there just isn't enough demand
molten roost
Understandable that other people don't have the same demand, but would you perhaps know an alternative who do make keyboards like that? If Steelseries cannot fit the bill. Much as I love my steelseries, if they can no longer provide... D=
clear summit
The keys along the top are not as necessary, but the double row down the side is...
I am pretty sure macro-key area is moving to mouse
molten roost
Yeah, unfortunately that doesn't work quite as well for me. D=
clear summit
it's hard to get used to it xD
but seems like it is more space-optimal
fiery nova
Could you not remap a numpad to be used as macros? The Everest max may be an option for you?
molten roost
Numpad is on the opposite side. A good idea, but alas no.
And I'll look it up, thanks.
clear summit
with engine you can remap anything but I can totally understand a WOW player asking for a macro pad ❤️
fiery nova
Numpad is on the opposite side. A good idea, but alas no.
And I'll look it up, t...
On the Everest max you can swap it to the other side
Otherwise I don't have many alternatives I can think of
tough parrot
ok so question
molten roost
Oooh I see. fancy.. I might have to give it a go.
Alternatively, hope my keyboard never breaks. XD
daring mirage
hey guys the new steel series gg installed automatically and i lost all my keyboard profiles any way to get them back?
fiery nova
Sure
clear summit
I have the arctis pro + gamedac
fiery nova
hey guys the new steel series gg installed automatically and i lost all my keybo...
I wouldn't think so
tough parrot
I have the arctis pro + gamedac
can u test it without the dac and lmk if there's a major difference?
if you're on pc
tough parrot
also should i got for the arctis 9 wireless instead of the pro with no dac?
tough parrot
will update you in a min
tyt
fiery nova
also should i got for the arctis 9 wireless instead of the pro with no dac?
That depends if you want a wired or wireless headset
molten roost
There's a big gap to that additional numpad, good thing I play piano.
Thanks for your insight Melker. I'll keep looking though. I'd have a very hard time getting unused to the additional keys down the side.
clear summit
freaking calls in weekends xD
tough parrot
hm the wire doesn't matter than much to me imo cuz i have bluetooth earbuds and a pc wire doesn't bother me
that*
clear summit
gamedac besides the chatmix is a HiFi dac
arctis pro are capable of up to 40KHz ....here comes the BUT
fiery nova
There's a big gap to that additional numpad, good thing I play piano.
Thanks for...
I hope you can find something that works for you, I can see that it's unfortunate that steelseries no longer offer some of those features
clear summit
you need to have a source that can produce 40KHz and soundcard that can convert it from digital to analog
e.g.: tidal is capable of HiFi quality audio
you would never get 40KHz quality w/o gamedac or another HiFi soundcard
tough parrot
how do i know how much my pc is capable of?
clear summit
moreover, gamedac has a speaker output which make is ideal to route music to an external amp with bookself HQ speakers
it is not about your PC
tidal is sth like spotify
and tbh 40KHz are for audiophiles like me ❤️
tough parrot
ah i c
tough parrot
eh not really looking for smthn to produce the 40khz but if it's produced in games and automatically it's nice,know what i mean?
tough parrot
the chatmix though is a nice feature
i think the no dac pros have that iirc
clear summit
if the game settings can support 40KHz then it will be so from the headset
molten roost
Logitech did make similar keyboards, but they weren't as reliable. Steelseries have two USB connections, where as the logitech only had one and kept frying my USB ports.
clear summit
the diff on 40KHz is the smoothness of the sound
tough parrot
like rn i'm super stuck between the no dac pros or smthn else like the 9s etc
i mean i'm not much of an audiophile, i just want it to sound good
clear summit
again, I am an audiophile ..I wouldnt suggest anything else xD
clear summit
no dac ? the wireless ones? or just pro
clear summit
according to the ongoing price the dac bundle seems more competitive and better than 9x
molten roost
Before I go. Some useful advice: Before throwing out any keyboard, take off all the keys and put them in a box.
Might be useful some day. Just found a really cheap keyboard like mine, because it was missing keys. I have two sets of spare keys. XD
So now I have two spares. Peace of mind.
(Muting server now, if anyone has any keyboard ideas of ones similar to the Apex 350, please give a poke! I'd love to stay and help out, but I'm a bit... err... Dumb. XD)
tough parrot
according to the ongoing price the dac bundle seems more competitive and better ...
here the 9 wireless are 200 euro,pros no dac are 190 and pros with dac are 270
clear summit
ok i am in EU seems like prices are diff
also arctis prime is the cheapest headset I think capable of HiFi
tough parrot
ok i am in EU seems like prices are diff
i converted to the closest well known currency
things get p pricey here over MSRP
tough parrot
also arctis prime is the cheapest headset I think capable of HiFi
how is it all around?
clear summit
and arctis price has detachable cable which makes them worth it
tough parrot
they don't ship here ;-;
if i could get the pros with dac for 190 euro i'd get them in a heart beat
sad and angry intensifies
tidal sonnet
Hey Guys,
i need some help
i own a Rival 105 Mouse
i have double click issue and my middle mouse button is also not working , i approached steelseries support but did not find a proper support
They only say hold all buttons , unplug and reconnect which does not help at all
surreal crow
hello,
i just got the arctis pro wireless
installed the latest SS engine 3 and updated the firmware
but can't hear and voice when i try to connect to pc
tried jack 3.5 and worked
tried Bluetooth and worked but not wireless
i can see the voice bar moving in playback nut can't hear any voice
when i open SS engine it says reconnect and when i try to pair it it try to pair for few seconds but says pairing failed
sour ibex
fiery nova
Not the place
sour ibex
sorry
weak geyser
Just say what the problem is and if someone can help you, they will
austere mist
ok
My discord is the only thing that plays volume, My games wont, yt videos, netflix, spotifiy
nothing else will play volume
was working last night,
warm heath
Its probably an update
austere mist
but woke up got on and kaboom no volume on anything except discord
vivid hawk
speaking of volume...
austere mist
how do i do that?
warm heath
Take of one of the earcups idk wich one i think the one in the volume wheel side and there will be a little hole that u van put a needle or something thin in
And pres it in
Lemme google real quick
austere mist
ok
austere mist
ok\
warm heath
I saw someone say they had a fix u should try that
First take off the foam cover of the left earbud of the Arctis 7, this is the one with the microphone.
There is a very small circular hole near the center area, note this isn’t the screw hole, it is smaller so make sure you poke your pin in the right hole.
Try doing this
Mayeb it will be on the 5 too
austere mist
i looked but didnt see any hole
warm heath
In the mic side?
austere mist
ya
warm heath
Hm
austere mist
also it still pops up in the app, but ill send a pic of my mixer
clear summit
@austere mist in case your monitor has speakers or if you have another sound output device make sure you check which is the one in use 😄
discord is usually choosing headsets as a priority comm device. I have 4 outputs for sound and 3 inputs and sometimes I end up with no sound if I don't change my sound settings 😅
sometimes windows bug on this as well xD
vivid hawk
does anyone know why the volume scroll doesnt work for apex 5 keyboard?
fiery nova
Nope, could be a hardware issue but try a factory reset
vivid hawk
every single time i turn on my computer i have to unplug and plug the keyboard back in, and it stops working after i turn off my pc
alright i guess i have no other option
inner oak
I’m trying to set up my arctis 5 with engine but when I try downloading engine it just downloads GG
inner oak
This is what it shows
lofty karma
the tab on the left where it says engine
inner oak
That’s where I am
fiery nova
Restart pc, happened to me the other day
lofty karma
then that page shouldn't be there
inner oak
Restart pc, happened to me the other day
Will do
lofty karma
also when i plugged in my Apex Pro it worked fine, i turned it off for 2 hours came back and turned it on and my pc was bugging out and i restarted it like 3 times (the pc was running like 3hz) then unplugged the keyboard at it started working again, plugged it back in and it opened 38 pages of Excel then i unplugged it and it started working (on one of the presets some of the keys were just showing as white)
fiery nova
Interesting
lofty karma
Im on windows 10
inner oak
It worked thx!
surreal crow
does the arctis pro wireless have reset?
fiery nova
Yeah, under the earcup
surreal crow
removed both of them didnt find any
fiery nova
Oh, might not be on the pro wireless then
woven zinc
I just got the SteelSeries Arctic 7 wireless and I love them so far, but a couple of days ago, every 10-15 minutes they would play a chiming sound. I was fine with it but I had no idea what it was. It has been 3 days now, and its really been getting annoying and I have no idea whats causing it. Im assuming its these headphones becasue my old headphones never did it.
wild kestrel
any tips on how to make the glue on the rival 600 last/stick longer
mint wasp
option 1. dont sweat on it, dont pick at it dont get too rough with it
option 2. get better glue, maybe sandpaper the surface your applying the pad onto so the glue gets a better grip
tough parrot
i can't pick, the steelseries ends up 30 bucks more expensive than the x40s, i won't be doing any "professional" work but i just want stuff to sound really good
tulip crown
My Steelseries wireless 650 model mouse won't double click anymore. Anybody have any ideas?
cyan jasper
hi guys i made a support ticket a couple of days ago issueing a refund. How long does it usually take for a response?
left kelp
Hey folks. I have a question about Arctis 7P. It sounds great for playing on PC/PS5 which I have, but is it possible to talk through Discord on iPhone and play on Switch at the same time? E.g. USB-C dongle on iphone (through adapter) and jack 3.5 on Switch? Or is there other setup/better option?
quaint dagger
Hey. I have a question about macros and stuff first off how do I set them up so they spam like number 1 or 2 key. How to I make them send a message with the text macro to like discord or cs chat or something like that. third can I make a macro that auto cliks for me if I dont have an steelseries mouse
candid lark
arctis pro earcup just broke off headband, headset is a year and a half old. can i get a new one or am i screwed?
flint wave
Cam you remove the wrist rest on the Apex 3
last tartan
Can we with prism sync choose reactive for :
Thanks
rancid surge
yo guys does anyone else experience some type of lag when switching between profiles for the arctis pro wireless
like when ur in a call and then watch a video the profile switches and lags
tender rapids
i got my apex 3 keyboard for 2 weeks and the F key is not working anymore for no reason
shut sleet
If the F key isn't working, how did you type it?
Jokes aside make sure to submit a support ticket about it - sounds like a physical problem with the keyboard @tender rapids
tender rapids
other keyboard
shut sleet
Figured as much :)
tender rapids
i cant find how to make a ticket
bleak jetty
bottom right of the support page
atomic willow
Hello is there any known problems about aerox 3 mice ? My LEDs aren't working as it should, forward zone and the back one are inverted and i can't fix the color.
limpid pendant
when i try to refund my order, it doesnt give me a form and takes me to the FAQ page, where it then tells me to go and click on start a return, which then takes me back to the FAQ page
iv genuinely had it
firstly customer service tries to lie to me by telling me my defect was "intentional"
and now you wont even let me refund
last time i buy a steelseries product, should have just built my own keyboard
fiery nova
Ok then
fiery nova
Contact support
atomic willow
how ?
fiery nova
royal urchin
just dm me or another mod in the future instead of posting it here
Will do, was not sure what to do and this seemed like the best place
lusty anvil
Hey has anybody encountered this? - my left windows key and keys f9 - f12 have lit up red and the rest of the keyboard doesnt work
(Apex 7 TKL)
plucky hamlet
Could Someone help me with my Arctis 7 microphone. It's side tone is muffled and the quality is a bit worse than when it once was.
plucky hamlet
It's really irritating and I really need a fix for it.
tribal bobcat
Hello, I didn’t see a channel to express my gratitude so this is the closest one. I’d like to say how easy your headsets are to use and also if the notifications on them as like the different colored blink for the power percentage. I also like how your headsets have a just straight up volume knob as to the party chat game chat knobs that let you hear one or more of the other.
bleak jetty
#💬-general works fine, but good to hear
tardy island
How do you create a ticket on steelseries support
bleak jetty
bottom right, click the chat icon
tender rapids
Please help me, My mic qauitly suddenly dropped so bad
I don't know if I broke my mic or I its a software problem ?
prime relic
I got an arctis pro wireless from the warranty and yet again it came with the static noise problem
An employee told me it was a manufacturing defect and alot of people out there are getting the same problem
mild axle
I am on a macOS and I am using the steel engine and the macro is not working
quasi tree
is the apex pro ever gonna get more rgb effects?
fiery nova
Probably not
violet wyvern
I updated my account of arctis pro headphones, and can't connect by connecting, how will it help?
fervent cobalt
how do i wash my airweave cushions
bleak jetty
stone pelican
anyone knows why cant receive audio from my steel series headphones?
olive oar
I recently bought an Aerox 3 lightweight mouse and im having issues with the leds not changing color..any help?
quasi tree
I recently bought an Aerox 3 lightweight mouse and im having issues with the led...
check to see if you need to download a firmware update you should be able to check in settings.
tender rapids
Got abit of a dumb question: Does the normal Steelseries Arctis 1 wireless work with the an xbox or do i need the xbox version?
Also is there any difference with the Arctis 1 and Arctis 1 wireless? like audio/build quality?
quasi tree
Also is there any difference with the Arctis 1 and Arctis 1 wireless? like audio...
i beleive you need the cboc edition
tender rapids
i beleive you need the cboc edition
ah okay
serene goblet
anyone know why my wireless rival 650 mouse stops working after i plug it into my pc
like it'll work perfectly fine in wired mode , the battery dies and when i plug it in it don't work.
only when i fully charge it it'll go back to working properly
flint dagger
anyone know why my wireless rival 650 mouse stops working after i plug it into m...
Same issue, does it require you to firmware update in critical mode? I contacted the support but the steps doesn't work! It works fine in wired but hell, we purchased wireless but now can no longer connect because of this firmware thing
sudden zenith
Arctis 7 crackling, anyone know some causes?
serene goblet
Same issue, does it require you to firmware update in critical mode? I contacted...
haven't tried putting it into crit mode , will do .
if they're aware of the issue it'll probably be fixed somewhere this month
sudden zenith
anyone know why my wireless rival 650 mouse stops working after i plug it into m...
try following some of the steps here
AKA turn mouse switch OFF, plug in, turn mouse ON
wet kelp
does the arctis 3 work with steelseries gg
quasi tree
yes
wet kelp
ty
quasi tree
np
wet kelp
i was so annoyed that it didnt work with the engine
maiden knot
i got a artics 5 which software should i download
rose shore
rival 100 stopped working after this latest software update for the client. also, the client doesn't open at all.
wet kelp
rival 100 stopped working after this latest software update for the client. also...
try running the client as an admin
rose shore
I did
wet kelp
reinstall?
rose shore
already followed the instructions in the support page, nothing happened.
a rollback would be useful right now.
quasi tree
rival 100 stopped working after this latest software update for the client. also...
gg it has everything
ancient sierra
What is the difference between the Arctis Pro wired and Arctis Pro wireless other than the fact that it's wireless and has batteries?
wet kelp
how do i add my headphones to steelseries gg (i have arctis 3)
violet wyvern
hi
i have this
but
on
steelseries engine
i have got this
what could i do
wet kelp
hello?
wet kelp
https://support.steelseries.com/hc/en-us/articles/360016042931-My-Arctis-3-does-...
rip
is there an audio eq i can use ?
rose shore
anyone have a link for GG 3.0.0 rather than 3.1.0?
fervent cobalt
bonk
bleak jetty
is there an audio eq i can use ?
just use peace apo
fleet hill
hi, does anyone know how to reset the steelseries sensei ten settings back to factory settings?
weak willow
I've got a question!
I got the arctis 7 wireless & i charged it over night, but it wasn't really charging
is there any indicators to show the charging level
thorn wraith
quick question can steelseries also clip desktop or only games?
mint wasp
what could i do
go to region and change to US English
rough quail
I am only hearing out of 1 side of my headset
I have the arctis 7
Also my mic stopped working aswell
weak geyser
quick question can steelseries also clip desktop or only games?
Only games for now
oak coral
i wanna ask how does the text macro works>?
if anyone tried it
i have copied a text and trying to use the steel series text macro
i dont get what these are
violet wyvern
go to region and change to US English
where is it?
mint wasp
weak geyser
i wanna ask how does the text macro works>?
if anyone tried it
i have copied a t...
Well it gives you the description right there, but basically you can set a certain button or combination of buttons (the macro) to paste whatever text you write in that box into a game chat. For instance, if you want to say "GG" at the end of every round, you would type "GG" into the text macro box there then set a certain key like the M1 key on the Apex Pro to activate the macro, then another key (you could reuse M1 I suppose) like M2 to paste that "GG" into the game chat
violet wyvern
thanks
mint wasp
np
tender rapids
Does the normal Steelseries arctis 1 wireless work on an xbox or do i need the xbox version? The xbox version isnt sold in my country so i really need to know. If you have the headset that would be great
nvm am blind
tender rapids
can i custom aerox 3 lights with steelseries engine?
fiery nova
can i custom aerox 3 lights with steelseries engine?
Yes
tender rapids
ty
random apex
My shipment is taking too long
bleak jetty
not much anybody here can do about that
ask official support but if it's already shipped out, that's on the shipping company
native hinge
the aerox 3 is the nicest mouse
forest cove
the aerox 3 is the nicest mouse
agreed
native hinge
but sadly i just got rival 3
forest cove
same lol
bleak jetty
keep it to #💬-general for discussion
forest cove
ok sry @bleak jetty
native hinge
sorry
gilded talon
Im getting random phantom scrolls when im in game with rival 3 wireless
It sometimes automaticly switches weapon
already returned the mouse once cause i tought it was defective
but got a new rival 3 and the issue still prestists
frank dirge
I wonder why my steelseries engine 3 became steelseries gg after update
fiery nova
What's your question?
frank dirge
What's your question?
i had steelseries 3 i got an update and it was steelseries gg
fiery nova
Yeah, that's what happens.
frank dirge
Yeah, that's what happens.
did everyone
fiery nova
Probably, maybe auto update settings affected it
fiery nova
What do you want me to say
tender rapids
how do i fix this thing
forest cove
how do i fix this thing
Go to control panel then device and printer then right click and remove device
remove device which is on the red circle
then reboot
tender rapids
wait one sec
river gorge
hey i'm thinking of buying the apex pro tkl but wanted to know something before buying it
can you bind a different key to the caps lock key?
severe lynx
Hello guys, can i ask you about "popup message for systemstatsOHM" everytime I log in i need to click on yes and its so annoying... Is there fix for it?
wicked prairie
hi, my Steelseries Arctis 3 not detect someone can help me pls?
alpine trout
Hello everyone. I just got a pair of Arctis Pros. All nice and proper except for one thing, there is a slight white/static noise in both earcups. Why is this, and how can I fix it?
Seems to be a very common issue
I wish I knew about this before purchase
prime relic
Steelseries needs to pattern their shit 2nd time getting a new arctis pro wireless that has static noise problem
alpine trout
Time to see if the resaler will take it back
prime relic
Employee told me it was a manufacturing defect
They should just end the production right now and fix this shit instead of knowingly selling it
alpine trout
My respect for this company is plummeting by the second
And there's a slight white/static noise whenever audio plays as well
What is this...
alpine trout
I think it might, because I have absolutely no issue when I plug it into my phone
prime relic
I don't even have a usb port 😂
alpine trout
Lol
prime relic
No bro when the headset is turned on anywhere it has it without it bring connected to anything
alpine trout
Contacted the resaler now, hopefully they allow a refund
alpine trout
From my experience now, I am gonna steer far away from Steelseries
alpine trout
I got it from steelseries
can you send them back or not?
Like even the audio quality just doesnt sit right with me
So it most likely is a USB issue
prime relic
@alpine trout they just give you a replacement
But in my case the replacement had the same issue
I've seen so many people get the same issue
alpine trout
How did none of these issues come up in any of the videos I saw
And any of the reviews I read
Ridiculous.
My friend has an Arctis 5 and said they're great
And I had some extra cash so I bought these
steep mortar
Hey guys, i just got my rival 3 wireless, but can i turn of the rgb? if so how
prime relic
@alpine trout this seems to be a recent problem within the months
@steep mortar software my guy 🤦♂️
quasi tree
my arctis 1 wireless is not charging any idea what it is?
steep mortar
<@834455483028865074> software my guy 🤦♂️
yes but where can i see that, i am new to this
prime relic
You download it
steep mortar
yes i have it
prime relic
Should say lighting
steep mortar
found it thank you
alpine trout
<@198440899221520384> this seems to be a recent problem within the months
It seems to be an issue with the chat mix
"Yeah so if you increase the volume of a pair of headphones then it can let electrical noise / ripple through the resistors and you hear that as white noise. Options are going with a higher end DAC / AMP or just leaving the volume down a bit"
Thats what my tech friend had to say about things. He owns a tech business up in Scotland so I trust him
elder briar
Is that known issue on arctis 1 wired also?
inner swallow
I just got my new SS Arctis 5 headset, downloaded SS GG and connected my headset. It doesn't show up in the engine tab, anyone who knows what could be the problem?
All I can see is this:
elder briar
since I have a whining noise coming through my mic but i cant hear it
dull drum
My wireless Arctic 9 keeps beeping and PC sound keeps going on and off every 10seconds. Battery is not low, happens also when USB is plugged in.
buoyant mica
ich hab mal ne frage mein arctis pro wireless lässt sich nicht mehr mit dem transmitter koppeln nach dem firmware update
fiery nova
ich hab mal ne frage mein arctis pro wireless lässt sich nicht mehr mit dem tr...
English only, sorry
buoyant mica
I have a question my arctis pro wireless can no longer be paired with the transmitter after the firmware update
shadow bluff
what does it mean when my arctis 3 bluetooth has no startup sound and i can barely hear anything but it connects to my pc fine?
is it broken?
proven canopy
my artcis 7 mic keeps cutting out on discord
hidden forge
Anyone able to help with a really annoying intermittent issue with the Steelseries APEX 350 keyboard?
Every so often when I switch on the PC in the morning the Steelseries software reports that the keyboard is offline. When I check in Device Manager it's connected as a Human Interface Device (HID) reporting as SteelSeries APEX 350 using the manufacturer driver.
Closing the Steelseries software and re-opening does not seem to help, however if I right-click > uninstall the driver and let it get re-detected and installed again, THEN if I close and re-open the software, it gets picked up correctly.
I did raise a ticket about it but they just kept giving me the usual "have you checked your chipset drivers" and I gave up after a while.
The annoying thing is, it happens so intermittently and when it's not connected, my macro buttons to launch software don't work.
It seems to be a fairly well known issue as various people seem to be having the same issue when searching, but nobody has seemed to find a definitive fix for it.
Has anyone in here run into it and resolved it?
past umbra
Heya, i have a major question about SteelSeries Engine, i'm looking for the disabling automatic firmwares updates before i buy a steelseries mice...
Where is it ? 🥺
bc i saw this option in steelseries engine 3 and can't find where to dl it tho
pastel widget
hey I have a problem after activating the 6th button [rival 650] it does not respond in minecraft, do you know what to do to make it work?
past umbra
@pastel widget U play minecraft too ? Pvp ? (My problem is linked to the fact that some updates cause a DC prevention)
pastel widget
yes I play minecraft pvp but my problem is that after activating button 6 it is not detected by the game.
faint frost
Hi im using the artic 7p and i cant seem to hear footsteps properly on warzone
I was using a £20 headset before and idk why but i could hear footsteps better
past umbra
Okay so, my actual question is : how to disable automatic firmwares (on like, mices) on the now home (Steelseries GG) ?
(please ping me for response)
olive cave
I recently got the Arctis 5 and it was working at first now its not working anymore
the mic works but no sound
I have the software
I hear a bit of static in the backround
pastel widget
hey I have a problem after activating the 6th button [rival 650] it does not respond in minecraft, do you know what to do to make it work?
olive cave
I recently got the Arctis 5 and it was working at first now its not working anymore
the mic works but no sound
I have the software
I hear a bit of static in the backround
tender rapids
mic quality suddenly bad
Any tips?
Its very bad
I tried other mics
Same problem
alpine trout
The white noise is still there, not only in the background, but I can hear it quite clearly in youtube videos as well
keen gale
hey guys arctis pro wireless here and I recently got them. I go on playback devices and I cant seem to find the audio device and when I try to connect the headphones through the module it always fails
merry eagle
On my steelseries apex pro keyboard, the third row of keys arent working this happened a month ago but now its happening again. I firmware update and it still doesnt work
The RGB still works on the keys but they dont function
Not sure if I need to get a new keyboard because mine is almost 2 years old
limpid elm
So for about a week now my arctis 9 headset wont turn on without turning bluetooth on. Even in the software i turned it off so it doesnt turn on with bluetooth, but it still does and it doesnt connect to my pc. Ive tried what seems like everything to fix it and it doesnt work still. If anyone has a solution @ me or dm me pleaseee!
pine scarab
