moments

[tulip basalt]

question for GG

is there anything to close the sound of the clip. It's always appear in the clip.

[junior vale]

@tacit forge Same here

[somber basin]

gg

[silver pivot]

how come steelseries never tries to do anything with ubisoft for rainbow

i mean i see people suggest it all the time

plus a ton of other ubisoft games

[forest orchid]

congrats!

[slim inlet]

hello

[urban solstice]

seems like the overlay will always be there if you want to share the clip. This kinda makes me not use the feature at all. It just looks like i am advertising whenever i send a clip somewhere. Kinda dissapointing

[woeful atlas]

Not if you export it, it only appears when you share.

[turbid terrace]

I agree wholeheartedly.

[granite tapir]

Before this update (with overlay) it was a bit better.

[silent latch]

lowkey what i'm thinking and definitely not gonna use the share feature

[urban solstice]

But that literally exports a gigantic file so i would need to encode it each time manually. Then i could use shadowplay instead

[gaunt haven]

sheesh

[granite tapir]

[twin jay]

Yo guys i keep getting notifications saying i need to update the software but i dont know how to update the software like i dont see a update button like there used to be a update button in the older software.

[granite tapir]

Do you set another language for the client?

Usually you just have to go in the settings > about and there is a update button

If you have another language as english, set english as language and try again

[shrewd basalt]

Kek I'm in the credits list on the 1.0.0 update 🤯

[twin jay]

ok i will try that and let you know if it works. Thank you tho 🙂

[turbid terrace]

I'm agreeing with you that I dislike having the big box over my clip. go back up and read what I specifically replied to fam.

[valid vine]

add me to the list of people disliking the forced overlay in the share feature. Ruined the software for my use case, now gotta go back to the old school sharing method :(

[woeful atlas]

Then export it and share it your own way?

[valid vine]

which negates the purpose of using Moments, might as well go back to SP :/
i liked the easy sharing

[atomic escarp]

Yeah the forced overlay on all shared clips is pretty dumb. I used it every so often but I don't want to be forced to use it if I want the convenience of using the built in sharing features

Neither Nvidia or AMD force you to have a watermark on your content if you share it through their software so why should SteelSeries?

[woeful atlas]

I mean I really don't care about it but the reason might be that you have to pay for the respective GPU to use the software, but Steelseries software is free even if you don't own any peripherals.

[atomic escarp]

True, but since Moments is tied to the SteelSeries Engine the likelihood of anyone using it without owning any SteelSeries products or even hearing about it without owning any SteelSeries products is extremely low

And it's also not like there's any kind of paid version that gets rid of the watermark like other capture software like Bandicam or Fraps

I shill for SteelSeries quite a lot, but I don't want to be forced to advertise for them on every clip I decide to upload or share. Just bring back the option to have it turned on or off

[unique swan]

Ninja Etherious#2800 has been warned

Reason: Posted an invite

[gaunt haven]

dm me for free nitro and robux

join server

[tepid phoenix]

lol

[vast sun]

do you guys think there will be another free skin giveaway from brawlhalla like cryptomage diana?

[shrewd basalt]

Will the Engine also get a reskin to fit into the new GG?

[woeful atlas]

It already has a reskin in the GG engine

[gaunt haven]

naaa

naaaa

no self promo

[sand cipher]

yoo guys

anyone who plays Brawlhalla ?

[acoustic kindle]

yo so I just got intrested in interactive key with my keyboard but I have no idea how to set it up can anyone help?

[woeful atlas]

Interactive key?

[acoustic kindle]

yes

[woeful atlas]

Could you elaborate lol

[acoustic kindle]

looks like this

but idk what to do

[acoustic kindle]

its in the primesync app on steelseries engine

[woeful atlas]

reactive key

[acoustic kindle]

yes

[woeful atlas]

Is it not already on?

[acoustic kindle]

yes but its not even working

[woeful atlas]

Working for me in the engine with the toggles you've shown, try a reinstall or a keyboard reset

[acoustic kindle]

how do I do a keyboard reset?

[woeful atlas]

The internet would give you a quicker answer than me, but unplug the Keyboard ->
Press and Hold and OLED Menu Button/Multimedia Button and the Scrollwheel -> ​
Plug the keyboard back in and continue holding the buttons until the keyboard flashes.

[acoustic kindle]

lemme try

its flashin gnow what? @woeful atlas

[woeful atlas]

This is all the info I have: https://support.steelseries.com/hc/en-us/articles/360043313811-My-keyboard-is-experiencing-software-issues

[acoustic kindle]

DUDE

im so dumb it hurts sometimes

[woeful atlas]

Unfortunate

[acoustic kindle]

it wasnt a problem its just I had the discord app running

and it wouldnt let it work

[woeful atlas]

Yeah, that happens

[acoustic kindle]

how do I set it up for certain sections cuz my entire keyboard lights up when I hit akey

Ive already looked this stuff up but nothing shows up

I only got one video but it was 7 years ago so it didnt work

[woeful atlas]

You can't use layers in the engine, so not really possible

[acoustic kindle]

😦

its fine

[rocky oak]

I have a problem...

The Steelseries engine is no longer doing anything with my devices

Like, they're there, but all the enhancements are not working

[naive lava]

ruh roh

[rocky oak]

My mouse feels like a standard mouse, and my headphones feel like the $20 ones I have

[naive lava]

try going to #archive-user-support

they might have an answer

[rocky oak]

Oh, thats where the channel went

Thanks

[stoic plinth]

so we cant disable the overlay anymore?

loud volume warning

[atomic escarp]

Only way to get around the overlay is to export the clip or pull it directly out of your save folder to share it

[bitter horizon]

can I change the color of my headset cause I have a black one but here it shows as white (ping if you answer)

[atomic escarp]

White is the default for the Arctis 5 picture in the engine for some reason. There's no way to change it

[bitter horizon]

alright, thanks

[gaunt haven]

Hello, I'm new here

[woeful atlas]

Hey

[gaunt haven]

I have one question about Sensei Ten: will it work with PS4?

[woeful atlas]

Probably as well as any other mouse.

[gaunt haven]

Thank you very much

[sullen trench]

Gratz on getting out of beta, GG team :)

[heavy citrus]

We'll take it

[upper bronze]

Anyone know when new stock is coming for the arctis pro wireless?

[woeful atlas]

Not really the right channel, but no. Nobody knows.

[upper bronze]

Ah I'm new I didn't notice two generals lol

[stiff edge]

just bought new off amazon

second 1 of right

sticker is missing

box was seal;ed new

and also the oled has new configration profile

[analog knot]

Its a fake sensei

Every hardware from Steelseries has a serial number

[silent latch]

i mean could be that its just rubbed off

[tardy dragon]

ok

[slate latch]

hi all

how are we TODAY

[woeful atlas]

Doing pretty good, how about you?

[slate latch]

❤️ ❤️

stoked about moments launch!

[woeful atlas]

Yeah it's pretty cool, been using it a lot

[viral dune]

question: what does moments have over Medal.tv?

[woeful atlas]

This might help

[viral dune]

doesn't compare w medal tho so i think it looks kinda on par

[woeful atlas]

I think it shines in the editing and sharing capabilities, the convenience is great for me

[urban solstice]

well steelseries also has a big watermark when using the share functions

[brazen oyster]

medal does as well

[urban solstice]

well

[analog knot]

Just export it

[brazen oyster]

^

[urban solstice]

ah yes exporting a 60fps 1440p file to send via discord

if i wanted to export it anyway why use gg?

[analog knot]

Also when 50 MB compression

[upbeat reef]

yo, not sure if it's been mentioned or not, but when I play league and capture clips with moments it doesn't come up with the like 'kill' or 'objective taken' icons under the clip and on the timeline anymore

it stopped about a month ago

but i've only just noticed

[urban solstice]

league never worked for me either

[woeful atlas]

#moments-report-a-bug

[urban solstice]

cs works well tho

[upbeat reef]

ah okay thanks i'll mention it there! 🙂

[sullen trench]

Doesn't work while csgo runs in trusted mode: GG

@slate latch bad idea to advertise it with csgo, as csgo will be the primary game with problems (trusted mode...)

[sullen trench]

Bet you run it untrusted.

[pale berry]

hey guys .. when the Apex legends codes giveaway will be on?

[devout pecan]

@sullen trench Moments does work with CS:GO despite trusted mode. Are you experiencing otherwise?

[sullen trench]

#moments-report-a-bug message

[craggy lava]

Ah - so CSGO defaults to screen capture for CSGO for people that play in trusted mode. You might be having an odd issue. Do you have a multi-monitor setup going? Moments might be catching the wrong monitor perhaps

[sullen trench]

Multimonitor indeed, but it does capture the right monitor

Just not the application

[fair valley]

is there a way to disable capture entirely, so that none of the subsystem even tries to run? i just want the engine part. the capturing part has already started crashing and killing the nvidia driver, forcing a card reset, and killing any game i'm in...

its worth noting i guess that i play in HDR...and most things don't seem to play well with that, so im wondering if that could be a possible root cause of the crash in the first place

hmm yeah it does look like capture can be disabled enitrely so that SteelSeriesCaptureSvc.exe never even starts (that was the process that was hard crashing on me)...nice

[jagged viper]

are u talking about steelseries moments in the engine

if so then go to moments and go into the moments settings and turn everything off

[unique swan]

Guff#7818 has been warned

Reason: Posted a link

[fading fractal]

REEEEEEEE

[gaunt haven]

Sheeeeeeesh

[fair valley]

yup, that was what i did, seems to work, ill test it more thoroughly today...having a game crash in the middle of a 6 man activity is no bueno

[dawn belfry]

This might be a question that is already answered but i couldnt find an answer so im asking now;

does moments cause lower fps?

[tardy dragon]

i don't think so

but it might be lik 1-10 fps or so

I don't think a recording or clip taking software is going to hurt your fps that much

[signal violet]

any idea when is the apex legends key giveaway?

[woeful atlas]

"We'll be adding a limited set of keys at a random time each day"

So no

[quick elm]

my steelseries gg just refuses to work

ive re-installed it like 3 times now

i have a rival 310

im so confused

i just wanna go back to the old engine at this point

[quick elm]

like its just infinitely loading

[weary sluice]

try uninstalling and deleting the appdata folder

[unique swan]

WunderWaffles#4433 has been warned

Reason: Bad word usage

[quick elm]

man

[weary sluice]

man

[quick elm]

i didnt even say a bad

[weary sluice]

lol

[quick elm]

i said

the whole a$$ appdata folder? 😂

[weary sluice]

lol no the steelseries one

ill find the directory hold on

[quick elm]

i know where it is

[weary sluice]

oh ok

deleting it fixes discord so it might fix gg

[quick elm]

i mean i never had issues with discord

but okay

[weary sluice]

i have to reinstall every other month or so

[quick elm]

yikes

[weary sluice]

i think my antivirus breaks it lol

ok so it looks like you just uninstall gg then delete the directory C:\Users\ [your user] \AppData\Roaming\steelseries-engine-3-client

let me know if it works

[quick elm]

well

[weary sluice]

argh

do you think it might be just not being able to access the internet

that was terribly typed out lol

[quick elm]

wtf do i even click on to launch it

thats the thing

[weary sluice]

?

[last swift]

does anyone have a apex pro tkl lighting idea for me

dm me pls

if u have one

[quick elm]

how do i launch the app man

[weary sluice]

the thing in your start menu?

[last swift]

I cant think of one to stick with

[quick elm]

i do that and nothing happens

literally nothing

[weary sluice]

that seems like an issue

have you tried restarting

[quick elm]

yes, several times

[weary sluice]

i think you'll need some help from a gg dev

i'm not sure what else to try sorry

[quick elm]

man ._.

@gg dev

man

[weary sluice]

just dm one and tell them your issue i guess

[quick elm]

idk who

[weary sluice]

close your eyes and click in the sidebar or something lol

[quick elm]

man

im gonna commit scooter ankle

[weary sluice]

painful

[quick elm]

like

is there any way to roll back to the old engine

if this just doesnt work for me

i wish i never got gg to begin with

[stuck stone]

Why is the release notes for SteelSeries GG not posted on the website but only in Discord unlike the old SteelSeries Engine 3?

The techblog.steelseries.com website only contains the old SteelSeries 3.20.0 release notes.

[quick elm]

can any dev please help

this is so infuriating

i dont even know what cpi my mouse is now set at

[stiff edge]

why cant you people tell me

if my sensei is fake

or not

like my old 1 has a sticker the brand new 1 dose not

simple tell me ss or im gona sue the shit out of you

[feral mural]

hello

hi i am using steelseries rival 3 with the latest 3.20 update the steelseries client is not working please can you help?

[feral mural]

@merry mango @weary heart @dim rapids @cunning parrot @spring quartz

[dim rapids]

woah pause

[merry mango]

Please don't ping mods like that

[dim rapids]

that didnt mean tag us like that Tmaz

[merry mango]

Mods don't work for SteelSeries

You can report a bug #moments-report-a-bug ask for #archive-user-support or submit a #official-support ticket

[feral mural]

I don't know what to do I don't know where to ask for help from whom please help me I'm a victim

[dim rapids]

we are unsure. the picture is getting deleted however because the serial number isnt allowed to be posted in the server

Tmaz have you done a fresh download

like delete it and redownload it completely

[feral mural]

I have deleted and installed at least hundreds of times, the same result is as in the photo, but when I install the old version, it works nowhere.

[fading fossil]

Tmaz try compatibility mode if you still have the issue.

[feral mural]

Which compatibility tests should I try?

[fading fossil]

first go to properties of the app via right click

then go to this section

test some things out and run the troubleshooter

hope it helps, its all i can think to do

[feral mural]

When I test the program, nothing changes gen the same win7 I did win8 I tried only the compatibility versions gen not solved

[fading fossil]

are you running windows 8?

i think thats what i see atleast

[sleek chasm]

Anyone can help me give me nice Lightning options for my Apex Pro

[fading fossil]

i just split my lights into sections, nothing moving or real fancy

[sleek chasm]

Yeah but i dont get nice Colors

[fading fossil]

ah?

[sleek chasm]

Every time when i try to make nice Colors i looks shit lmao

[fading fossil]

well are you working with bright vibrant colors?

leds will do best on those kinds

this is an example of one i got

purple is acurate but i played around with the blues and pinks and its alot brighter and more colorful on the board

[sleek chasm]

Ok

Yeah i try haha thx

[fading fossil]

np, just play around with it and find something you like

[sleek chasm]

@fading fossil Is it also possible that I somehow get the standard presets that I had at the beginning?

[fading fossil]

ah? sure i think theres a reset to defaults if you used them all

also using your oled menu

[sleek chasm]

Hm ok i try but idk how lmao

[fading fossil]

hold down the big button

the one with the light bar

and then scroll using the wheel and select by pressing the wheel

use the big button once to go back

[sleek chasm]

But there are only my Presets that i made

[fading fossil]

oh? it should should show vapors, prism, whatever yk?

did you go to presets or custom

[sleek chasm]

Ah okay yeah

I found it now

Thanks

[fading fossil]

no problem

little warning, itll overwrite whater config you currently have enabled via Engine

[pale berry]

can anyone help me with this? i really want to get some codes 😞

i need help please

[blissful trail]

Did you already get a key

[pale berry]

no i didn't

i get this note in all the games giveaway ( i wanted one for apex but i couldn't get one because of this issue )

[blissful trail]

The only other thing could be your region because there are still keys

[raw nebula]

the site never opens for me

[pale berry]

try to log in

[raw nebula]

i did login

and then clicked on the apex legends giveaway

and this came

[pale berry]

idk ... i can't get keys for Apex legends because of my region 😞

[raw nebula]

using a vpn opened the site

it used to open in january and february though
recently started acting up

[amber timber]

Hello. I just got an Engine update that installed GG instead, and with that came Moments. I absolutely do not want Moments abut there's no option to disable it entirely. How can I downgrade back to the older version of Engine? The official site only downloads the GG installer even on the Engine page.

[lyric raft]

You can disable Moments capture in GG: https://support.steelseries.com/hc/en-us/articles/360060414552-Will-inactive-apps-in-GG-effect-performance-even-though-I-don-t-use-them-

[quick elm]

Having the same issue

Don't know what to do

I guess I'll contact support at some point today

[feral mural]

Do you not open the application mate after the update?

[quick elm]

What?

[feral mural]

Do you have the problem I am having too?

[quick elm]

Yes

It doesn't open

Like it's just an infinite loading screen

Or a blank one

[feral mural]

Did it happen after the update

[quick elm]

When updating from SteelSeries engine 3 to GG, yes

[feral mural]

How are we going to solve the problem?

[quick elm]

like i said, im going to contact support later today

if you wanna do the same

[feral mural]

If you find the solution to the problem, please don't forget me

Because I'm a foreigner, I don't know much, please help me too.

[quick elm]

ok

[fervent owl]

Can anyone point me to a download for the latest build of Steelseries Engine?

[heavy citrus]

Engine is now integrated into the GG platform. You can disable Moments if you'd like using the above posted help link: https://support.steelseries.com/hc/en-us/articles/360060414552-Will-inactive-apps-in-GG-effect-performance-even-though-I-don-t-use-them-

[fervent owl]

So where can we find the link for Engine without GG? Also why did my Engine application download different software with a different name and scope as an auto update without question?

[heavy citrus]

There is no stand alone Engine software anymore.

[fervent owl]

Disabling is not the same as it not using resources btw. I am sure nobody asked for another highlight capture application.

[heavy citrus]

If the user has auto updates enabled, it would update to GG.

[fervent owl]

But GG is a different program

I had auto updates enabled for Engine not GG

[heavy citrus]

GG is now a "wrapper" program, that contains Engine.

[fervent owl]

yes bloatware

thank you

[heavy citrus]

¯_(ツ)_/¯

[fervent owl]

I don't want it, where is the link for Engine?

I don't need anymore updates for it, I just want to get rid of GG

I am very pissed that anyone would force their new software upon users without consent

Imagine being this shady: "here is your new update, oh btw it is now called different, has different features and no you can not go back"

oh and we will install it as an autoupdate without warning so you dont get a say in what happens on your computer

I know its a very hard question to answer but please, can we have the link to SteelSeries Engine 3.20?

So to be very clear, the reason I am so pissed off is because you installed new software on my computer without permission and offer no way to opt out of this. These 2 reasons make this unacceptable for me. This is bad manners at the very least but probably even illegal in many countries.

[woeful atlas]

Illegal in many countries? It's an update.

[fervent owl]

It's not, its a wrapper

meaning a new application

the engine was not updated, a new application was added around it

also there is no way to go back to the old application

[sullen trench]

Argh

So now moments plays the clip saved sound, but saves no clips

[fervent owl]

well there is, but they are being shady in not providing a link to do so

[woeful atlas]

I'm sure they're doing what they can...

[fervent owl]

they are telling people they cannot download the old version anymore

[sullen trench]

Tbh, GG was released way too early

[fervent owl]

its the principle that matters here

[sullen trench]

Nah, if it was a smoothly working piece of software nobody would've complained

[fervent owl]

because they really dont want me to get started on the 'features' of the new application

oh I still would have

[sullen trench]

Having Engine integrated into GG isn't an issue at all

[fervent owl]

I dont want another blog reader

nor do I want another highlight recorder

engine already ran like poop

[sullen trench]

Tuff, it's in there and you can disable it

[fervent owl]

instead of making that better

yeh exactly the worst response

thats how we are ending up with 20 applications doing the same thing

[sullen trench]

[fervent owl]

oh finally got the link for the original Engine without bloatware

You might not care Omen, but anybody who has been using computers since the 90s knows how bad bloatware is and will get

[sullen trench]

It's not bloat imo

🙂

[fervent owl]

For anyone looking, you can get the original Engine software here: https://steelseries.com/engine/latest/windows

[sullen trench]

Also, my first PC was a 333MHz Intel Pentium system lol

[fervent owl]

see how easy that would have been?

[feral mural]

After the steelseries gg 3.20 update, my software is opened, it is not solved anymore, someone should take care, we are tired

[devout pecan]

@feral mural are you saying you are unable to open SteelSeries GG currently?

[feral mural]

Yes the problem is the latest update does not work The old 3.18.5 version works, this latest version does not work, I am in a situation

[devout pecan]

I understand, we’ve heard that from a handful of users and our developers are actively working to solve it.

I know its a hassle and I’m sorry you have to go through these steps, but it would be really helpful if you could create a support ticket at https://support.SteelSeries.com so we can better troubleshoot and find a solution for you

[feral mural]

Is this problem in many people? As far as I understand, it is not only for me.

[devout pecan]

No it’s not many, we’ve seen a few reports though so you are not alone

[real widget]

same i have some issues , the firmware update totally down the pairing i cant pairing it to the dac anymore and i cant make the update of the firmware i have already contacted the support but i tried everything nothing work (sorry for my bad english im french )

[devout pecan]

Oh that’s always a little scary when that happens in a firmware update. If you have created a ticket, you’re in good hands - they’ll get back to your shortly!

Sorry I don’t have a hot fix for you right now

[feral mural]

How will this be fixed? I think they made a mistake in this update, so the program I have been using for 4 months does not work now.

[devout pecan]

Our team of developers are working on it right now with input from other users such as yourself

The fastest way for you to get the fix is to create a support ticket. That way you will be the first to get it

[feral mural]

How do I create the support ticket because I'm a foreigner, I'm struggling

[devout pecan]

https://steelseries.com/login?next=/dashboard/support login with your SteelSeries account on that link (or create one)

Once you log in, follow the steps to send us a support ticket

[feral mural]

I don't have an account but

[unreal scarab]

Just popped in here to say Moments have made sharing stupid clips with my discord server really easy, especially with the drag and drop and the auto compression to 8mb. Thanks Steelseries love your work!

[runic estuary]

is there any way to have moments minimized but not shown on the taskbar, when i have too many stuff open in the taskbar i go insane

[lyric raft]

If you close the window it should disappear from your taskbar but still be running and in your system tray. You can re-open it from the system tray icon as well.

[runic estuary]

i forgot i changed the keybind and didnt understand why its not clipping my bad

[tranquil abyss]

@real widget same page as u buddy... Placed a ticket. Let see what will happen from here on out.

[real widget]

[gaunt haven]

a

[desert forge]

hi

[feral mural]

https://cdn.discordapp.com/attachments/715706596956700804/840573808740925440/unknown.png

Damn it still does not turn on, I'm going to swear on the last update, help me find a solution, I'm going to freak out

[umbral hinge]

hey guys, with the new engine and stuff, when i have my moments capture enabled, it seems like it eats a lot of my cpu/ram. is there any way to fix that? my games literally cant run as well

[vernal falcon]

any help with that ?

[gaunt haven]

yo just wanted to say, GG is lagging the shit outta my computer

[icy carbon]

what specs do you have?

[rain zodiac]

how do i change my colour on my apex 7 tkl

[woeful atlas]

Using the steelseries engine

[jade idol]

Hello

[woeful atlas]

Hi

[feral robin]

Couldn’t find the correct answer yet, hope you can help me (many people tend to have different answers): I bought an Arctis 1 wireless for gaming on PS4. When connecting the headset via laptop to the Engine (via usb cable with dongle) and adjusting the EQ settings, will the settings be saved on my headset and therefore be usable on PS4? Or is this option only available when playing on pc?

[kind crystal]

RIP all my clips, had to delete them all because i couldnt use them :(

[vale willow]

How do i activate engine?

[valid falcon]

plug in your device

[merry raft]

u gotta install it lol

https://steelseries.com/engine

[vale willow]

i have it installed

that is in the app

[vale willow]

it is

[valid falcon]

follow the trouble connecting message then

[vale willow]

is the arctis one wired compatible?

[valid falcon]

no

[vale willow]

that would be it lol

[valid falcon]

it's analog

[vale willow]

how would i go about boosting the audio?

[valid falcon]

engine only supports digital products

use windows audio settings

[vale willow]

already done that

to max

[valid falcon]

and you have volume level on the headset maxed?

because that should be exceedingly loud

[feral robin]

Couldn’t find the correct answer yet, hope you can help me (many people tend to have different answers): I bought an Arctis 1 wireless for gaming on PS4. When connecting the headset via laptop to the Engine (via usb cable with dongle) and adjusting the EQ settings, will the settings be saved on my headset and therefore be usable on PS4? Or is this option only available when playing on pc? #official-support #archive-user-support

[knotty blaze]

Why would someone even want that

I’d rather have working ears

[valid falcon]

i'm not suggesting that he do that

just that he should check the volume rocker on the headset itself

[knotty blaze]

Yeh

Also customer support thru email is rlly good

[upper bronze]

@knotty blaze its absolute garbage 😂

[knotty blaze]

musta had a shit experience then

[upper bronze]

They take every 4-7 days to reply to one email

[upper bronze]

You don't want to know. I've been using earphones for 3 months and currently waiting for new stock to arrive for the arctis pro wireless for like two weeks

[knotty blaze]

...they took 3 hours for each email for me.

Like I said, shit experience

Lol

[upper bronze]

@knotty blaze are you US?

[knotty blaze]

Yeh

[upper bronze]

Makes sense

[sullen trench]

hmm

[upper bronze]

The steelseries arctis pro wireless is now in stock

👏

Better not come faulty this time

[rigid wigeon]

getting arctis 1 for xbox

[upper bronze]

Nice

[rigid wigeon]

yup, now just need mouse and QcK

[upper bronze]

I wouldn't recommend a steelseries mouse or mousepad compared to other things out there

[rigid wigeon]

im getting steelseries because i need prism sync to make it clean

plus is fav brand

but thx for advice

[rain zodiac]

wat dat

[valid falcon]

the software to change the color on the apex 7 tkl

[rain zodiac]

how i get that

[woeful atlas]

You download it, like any other software

[swift fable]

https://steelseries.com/gg/

If you just want the engine:
https://steelseries.com/engine

[noble bolt]

But engine will not have any updates

That sucks, but devs confirmed that.

Engine on website is the last update. After that there will be no more Engine updates. Only GG will have updates.

[hallow osprey]

hi

what games can an i5 3 gen run?

ik its bad

[sullen trench]

Note to self, turn off autoclipping before joining an FFA server

[burnt sigil]

that's the thing

GG is the new Engine, or rather, the new home of everything SteelSeries

won't need an update to the old Engine if the old Engine is going into GG; in which it will then be further improved upon as need be

[noble bolt]

But everything by SteelSeries doesn't mean you want / need it.
For example, I still have many issues with Moments, and this software is inside GG too.
The problem is : it's all included or nothing at all.

[burnt sigil]

¯_(ツ)_/¯

in the same sense, just because it's there, does't mean you have to use it I guess

[valid falcon]

you can turn off moments

[noble bolt]

But this answer is not really helpful, cause Moments still running without moments activated. Devs are aware about it.

[noble bolt]

Moments is not 100% turned off cause lightstream software (original software) is build like that too

More simple GG will be a launcher, and you will choose what you want to install or not.

[burnt sigil]

At least Moments barely uses ram. The Moments service uses approx. 4mb of ram

main service approx 16mb, and the core approx 112mb

in total thats roughly 132mb of ram, but that number fluxes depending on your program

[noble bolt]

Moments is not at 4mb all the time. Sometimes, even with a clear installation and moments turned off, it uses more than 200mb.

[burnt sigil]

do you have a lot of clips saved?

[noble bolt]

Ahah.
If only it works properly! ¯_(ツ)_/¯

Btw as soon as few clips worked correctly, they're instantly exported to another SSD Disc or online.

After that, everything is deleted.

[burnt sigil]

Here is my idle stats just so you can see what I'm referring to

[noble bolt]

I trust you, don't worry.
Devs told me that I'm "the unlucky guy" (that's why I rename myself 🤣)

[burnt sigil]

that is strange as heck then

going from 3mb to 200mb+ is an odd glitch

[noble bolt]

Plus, I just can't record World of Warcraft or OW correctly for a clip more than 30s

But

I can record with streamlabs OBS or streaming with better quality for more than 30/45min with absolutely no problems

[burnt sigil]

strange

[noble bolt]

I tried to switch games to another SSD, to windows SSD, reset my PC including format

Nothing changed.

[burnt sigil]

No clue why that would happen

would try to help, but I'm not going to sit here and pretend as if I know why that is happening lol

[noble bolt]

That's why i suggest on feature request to have the option to choose what we will install inside GG (Engine for accessories, Engine's apps, like prysmsinc, Moments).
If i'm sure that's Moments, so be it, i only uninstall Moments.
If It's GG the problem, it will be easier to identify what happens

To be honest, i'm sure it's not only Moments the problem.

[burnt sigil]

I mean, there is a hot switch in GG to turn off moments

have you ever tried that?

(I know it doesn't 100%, but)

[noble bolt]

I'm beta tester like you 😛 I joined tests since 0.02 GG's version

so yes, i tried everything.

The only way to be sure it's not happening is

to not play some games (WoW, OW, Dirt 2.0)

Or

To uninstall GG and reinstall Engine...

i sent many tracks (dxdiag etc.) to devs already.

I'm using Engine a lot for telework (macros are so helpful to complete PDF docs quickly for my students ahaha)

I have a friend who is a boss in Windows installations etc. (his job); we tried to block only moments through Registry / MS-DOS too, but GG software is shut down if we try this way.
Moments is not really a 3rd part like Engine, so...

[burnt sigil]

same here

I also joined in the very first moments of moments

and I've spent many moments with moments

...truly a momentception

[noble bolt]

i never be able to run a clip correctly for prizes for example

[burnt sigil]

clips have worked fine for me

then again; we probably have drastically different hardware (which could easily be the reason why)

[unreal scarab]

Can moments record enlisted yet?

[fierce moon]

I don't think so

[kind needle]

Hey guys I have a problem (I don't use GG beta so I don't think it would apply to report a bug because that's not even a bug): Very choppy replays and it was like this since 0.1 till today. Framerate and quality don't affect it in any way. The video may be 60fps if you look in the properties it's like 15fps.
The problem might be in my pc config, which is ryzen 1400 and radeon rx 570 with 16gb of ram. Does someone else also have/had this issue and do they know how to resolve it?
Would be much appreciated :)

and yes of course I've tried capturing with elevated permissions

[noble bolt]

Same here. I have a better Ryzen than you, and most of my clips are not clear (stuttering, etc.).

[kind needle]

I guess it's a problem with ryzens then?

[valid falcon]

on a 5600x and it's not choppy for me

[noble bolt]

devs don't know

the only game i made clips with absolutely no problems was Darkisders Genesis. i can stream my games or record it with others softwares, but with GG it's always choppy / stuttering / fps drops or sthing similar.

[kind needle]

Yep same for me: Radeon software replays are buttery smooth and the only reason I'm required to used GG's is that my Arctis 5's have two sound outputs while Radeon can only record one at a time so I either don't hear my friends on discord or don't hear the game.

[noble bolt]

after how long did you get a response from the developers by making a request?

[nocturne pier]

arctis 5 not showing up in GG, normal?

[valid falcon]

if you didn't connect through usb

[nocturne pier]

it's connected through usb

but was connected before downloading the software

[atomic escarp]

I have an R9 5900X/RX 6800XT system and my GG clips are smooth and recorded at 60FPS. Didn't have any problems with the 5700XT I was using before I got the new card either

Now prior to version 0.16.0 clips recorded on AMD cards were horrible choppy messes, but ever since version 0.16 I've had 0 issues with moments capturing on my Radeon cards

[left belfry]

@atomic escarp have you checked the update of the gpu driver?

[atomic escarp]

You mean 21.5.1?

[left belfry]

I don't know the version of the driver. Just make sure it's up to date

And check the FPS and recording quality settings in the GG settings. It may have switched to default settings in the update.

[atomic escarp]

I think you misread my message lol. I'm not having any problems with GG or my GPU

[left belfry]

If you do not have any problems in the game, the problem is not in the graphics card. I suggest you check settings for GG

[atomic escarp]

Again, I'm not having problems with anything. Everything is working fine. Read my original message again.

[valid falcon]

🤦‍♂️

besides, you can have problems with gg that are gpu related while having no problems in game

[atomic escarp]

Yayaya

[left belfry]

Holy 🤦🏻‍♂️🤦🏻‍♂️🙏😅 False reply 😂 soryy

[jovial dock]

I have updated to the latest version of GG, but I still can't sync.

[nimble pasture]

I have the transmitter from the steelseries arctis pro wireless but i want to show things on it from games with gamesense but it doesnt work

[tall fjord]

I designed a "gaming platform" for a design contest and my idea was to combine a streaming platform with the Steelseries brand
(this seemed like the most appropriate channel)

[next cypress]

Looks good!

[woeful atlas]

That looks really cool, great concept

[heavy citrus]

Lookin good!

[gaunt haven]

AHHHHHH

[heavy citrus]

Gratz on the KB :}

[edgy bronze]

congrats @gaunt haven

[gaunt haven]

THANKS

im freaking out

[edgy bronze]

cant wait to try out steelseries moments

unninstalled engine and installed GG

[gaunt haven]

im actually freaking out

[edgy bronze]

which keyboard you got?

apex kl something?

[gaunt haven]

i cant even remember

[edgy bronze]

enjoy dude!

[gaunt haven]

my brain is all over the place

thanks man

[tall fjord]

Thanks guys! @next cypress @woeful atlas @heavy citrus ✌️

[craggy lava]

congrats @gaunt haven on the keyboard. thanks for listing to the AMA. I had fun

[gaunt haven]

tysm jeff, it was great listening to you 🙂

[celest vine]

Can anyone plz tell me if the apex X steelseries clip competition is open Worldwide or not coz i have some great clips i would love to participate with

[rugged axle]

I am pretty sure it is.

[kind island]

My SteelSeries Engine replaced itself with GG. I've uninstalled GG and installed the latest version of Engine. If I let it automatically install updates, is it going to replace itself with GG again?

[atomic escarp]

Probably since they're eventually going to get rid of Engine anyways. They're trying to get everyone moved over to GG

[celest vine]

@rugged axle was that a reply to my query bro?

Coz no one's helping me out here in fact more like ignoring i even exist

Heck i even thought my msgs were not being sent

As I'm new to discord and stuff

[woeful atlas]

If they don't respond they don't know the answer. But it seems to be international anyway, so it's fine.

[celest vine]

Thanks a lot mate and again my apologies

[woeful atlas]

No worries

[celest vine]

But bro one thing if someone can like confirm it if it's open Worldwide i would really appreciate it and start sending the links to my friends for votes otherwise you know why should i even bothering entering if I'm not even eligible

Coz u said "seems"

[sturdy moss]

im totally sure it is

cuz im participating in it too so if its for US then thats very sad

[violet hemlock]

Mhm

[sturdy moss]

but i think i read somewhere that its open world wide

[celest vine]

@sturdy moss that should do it I've started sharing my clips now for votes

[rugged axle]

Yes, it was a response.

[rugged axle]

You could just test it.

[icy carbon]

it's a good idea besides voice chat. We don't need more discord like platforms made by companies

[craggy lava]

Yes it open worldwide. Needs to be clips made from Moments though to be eligible.

[celest vine]

@craggy lava thanks a lot brother i hope i get this in the bag this time;180 votes and still counting; sharing as much as i can!💪💪

[gaunt haven]

i need help whit my headset plz

[woeful atlas]

#official-support #archive-user-support

[upbeat kelp]

hello i will buy arctis 3 or arctis 5 is it worth the price difference?

[rugged cosmos]

pretty much the only difference is that the arctis 5 has rgb

[grizzled lion]

awesome

my clip! (:

[night phoenix]

W

[sullen trench]

How does one reset Engine mouse profiles?

The mouse has completely different DPI settings than I set in Engine

[gaunt haven]

i just got the apex 7 is there anything that anyone can tell me?

[sturdy moss]

its good

[gaunt haven]

😆

i figured that out already

[sturdy moss]

u have it already?

[gaunt haven]

yea

[sturdy moss]

is the space and shift good?

[gaunt haven]

its great I've been playing with it a lot and they are great

[sturdy moss]

nice

[frosty tartan]

hey guys i got a question im trying to share my clip to discord but when i try to drag it it wont work i cant upload my clip to and discord ?

[sturdy moss]

u need nitro or to compress it

[frosty tartan]

i compressed it

it is ticked

[sturdy moss]

hmmm

idk

i have the same bug on my mobile too that i cant send even compressed files

its prob just discord

[frosty tartan]

everybody can do it but i cant its just

[valid falcon]

i would just upload to gfycat and paste the link rather than doing that as a workaround

[sturdy moss]

big brain

[frosty tartan]

is it downloadable as video when done that ?

[valid falcon]

you can export separately

[frosty tartan]

chek rate my clip

xd

[unique swan]

Faltify#1749 has been warned

Reason: Posted an invite

[bitter horizon]

can I make it so it records only in-game audio without the music from my browser when I capture clips

[atomic escarp]

If you have an Arctis headset you can set the music to come out of the Chat audio channel and set moment's to only record the audio coming through the Game channel

If you don't have an Arctis headset then Moments will record all of the system audio if everything is coming through one channel.

[bitter horizon]

alright thanks

[somber plinth]

umm...

i cant open my steelseries gg

idk why

rip ss gg

[covert cliff]

Rip

[gaunt haven]

silly thought but it's not hiding in your task manager ?

sometimes programs are "running" but not actually running

[celest vine]

What the hell is happening guys?!??!!

I participated in the apex moments contest

[opal skiff]

Idfk

[celest vine]

My votes were 268 something when it concluded and i had the most popular clip,i.e, on the top

Suddenly this guys comes out of nowhere and his votes.....

And look at mine as well

[woeful atlas]

Unlucky, then

[celest vine]

How did my votes become 1267???

Like literally in an hour or so his votes and mine......... something fishy is happening dude

[woeful atlas]

You used #s of popular streamers to get attention? lol

[celest vine]

Nope bro i just shared it with my friends and all

And total came out to be 268 votes

How the hell did my votes increase to 1267

[woeful atlas]

How are we supposed to answer that

[celest vine]

And him like his name was nowhere to be seen even in the top 5

Can someone tell me of a way

To get this to steelseries' attention

It's 1377 now wow bruv the hell is happening

[valid falcon]

could be delayed votes, too

i wouldn't worry too much about it

[celest vine]

Nah bro i know this because the u can even check a single vote just by reloading it updates then and there only

Something is fishy and i just don't wanna get disqualified for this😭😭

[earnest moat]

How Many People’s have Steelseries apex pro tkl ?

[woeful atlas]

Quite a few, I'd assume

[earnest moat]

True

Did you have

Do you have *

[woeful atlas]

I had an apex 7

Do you have a question about it?

[sturdy moss]

u think its worth the money?

[valid falcon]

more of a question for the other #💬-general tbh

[unique swan]

Dincek#0425 has been warned

Reason: Posted a link

[sullen trench]

GG's starting to get laggy

[somber plinth]

Not running totally

I already reinstall it

And it works

[gaunt haven]

huh weird, well at least it seems to be behaving now xD

[sullen trench]

Great update

[tame scroll]

What do y’all think of the omnipotent paradox?

[honest wind]

can you clip desktop with the app ?

[shrewd basalt]

same

[sturdy moss]

Sup

[gaunt haven]

anyone know a fix for the infinite loading?

[craggy lava]

We have devs looking into the issue. It seems to be something that we can't quite reproduce reliably related to permissions. Two things have seemed to work as fixes: 1. Restart GG with Run As Admin. Assuming it fixes the inifinite loading, you are then good to go (you don't have to Run As Admin each time, just one time to fix the issue). A couple other users have said that just keeping the front end open (with infinite loading), suddenly loading stopped after a few minutes and was good after that. We are hard at work trying to fix this issue, but if you want to try those please let me know if it fixes your issue

[upbeat reef]

I've been trying both methods with no success 😢

[silent thunder]

Uh new to here but I have a query about the new GG platform and can't figure where to send it lol

[valid falcon]

ask it

[silent thunder]

How do you see all of the writing/picture on this screen?

[valid falcon]

your res is too small to display everything properly

[silent thunder]

It's the recommended res and it's the only app on my Tower which has the issue. It was fine before today's update to steel series

[valid falcon]

well, not really sure

but at least you can use the scroll bar to see everything

i think again it's just that the res is too small, i would put in a request for better scaling

[silent thunder]

That's the right side when you use the scroll bar lol

Definitely a scaling issue so will ask! Thanks xD

[rose condor]

Is it possible to record desktop with moments?

[honest wind]

i think no

i hope they add that

[rose condor]

yeah me too

but i prefer shadowplay

[sullen trench]

Why are you on 4:3?

[silent thunder]

Um... Didn't think I was but will now go check. Might be due to the type of monitor I have

[lavish jewel]

Regarding the Arctis Pro Wireless Headset in particular, does Stereo Widening, such as Small room/Large Room simulation really just balance out where sound comes from when gaming? For example, if normally a sound would only play on your left ear, this stereo widening tries to synthesize how the sound waves would actually bounce around the room and get to your other ear just lesser. Am I understanding that right?

[red apex]

yeah

[lavish jewel]

very interesting. It's such a subtle change when gaming it was hard to really pick up on, even when researching it a little bit. Can't decide whether I like small or large room more though for my set up/games I play

[half siren]

hello guys dumb question XD

so it is my first time using steelseries rival 600 and i noticed this software called moments

and i am confuse how to use it because my clips doesn't save sometimes

i am playing pubg and the software only have csgo, league dota

so should i start capturing before the match or i capture every time i get knocks/kill?

[woeful atlas]

You press your shortcut when you get a kill

[valid falcon]

it only supports autocapture for those two games

if you want to capture pubg, press the recording keys after you get kills and it saves everything before the kill

[half siren]

ahhh thanks!

now it is clear to me

[valid falcon]

you can also adjust how long and what kind of quality it records at

[half siren]

i was capturing always before the match hahahahhaa

i just got my mouse yesterday so this software is really useful since i am using amd gpu

[valid falcon]

You don't need steelseries products to use it btw

And amd also has its own capturing software

[half siren]

but they dont have hightlight save just like in nvidia

[valid falcon]

they have save instant gif, but ok

[half siren]

i really need to learn my things

yeah i just saw it

HAHAHAAHA

[knotty lintel]

little help, feel like that the GG is not sync the profile with my arctis Wireless Pro

[gaunt haven]

guys how i convert cpi to dpi?

[woeful atlas]

It's the same thing

[valid falcon]

Stop posting that @waxen pilot

[waxen pilot]

ok

[burnt nacelle]

Is this bad?

[valid falcon]

there's no good or bad in this case

it's up to you to determine what kind of video settings you want and how long you want your clips to be

[burnt nacelle]

Like, when I used shadowplay, I had 2,5 minutes, highest bitrate 130

how is it compared?

[valid falcon]

you mean by size?

[burnt nacelle]

And performance

[valid falcon]

i have no idea

[burnt nacelle]

I see

[valid falcon]

if you mean in game performance impact, i'm sure there are benchmarks out there

if you mean quality of the clips, just clip the same thing with both programs and see for yourself, i find that high works fine for me

[burnt nacelle]

Just asking since there is a warning it might be impacted, just wondering if thats like -100fps or like 2-3%

[valid falcon]

depends on your hardware

but it shouldn't be that much

[burnt nacelle]

AIT

thanks mate

[sullen trench]

Eh, on a 7700K/1080Ti it lags CSGO when it saves a clip 🤔 so yeah, Moments does have an impact on your system

[valid falcon]

5600x/5700xt and 1080ti, no lag on high/1440p/60fps

[sullen trench]

Ultra/1080p/60fps

But then again, I have 1500+ clips

[woeful atlas]

Shouldn't make a difference

[teal glacier]

e

Sports

[valid falcon]

lets not

[teal glacier]

In

Game

[valid falcon]

i did warn you

[teal glacier]

Uh oh

We in trouble

I’m ok

[dusty rover]

anybody here can help me lol

[valid falcon]

with what

[dusty rover]

my keyboard lots its lights i think after the patch or update lmao

lost*

[valid falcon]

#archive-user-support

[young dew]

Has there been any integration with Youtube Music yet?

[woeful atlas]

Not officially

[nimble crown]

Anyone try Dolby Atmos with the Arctis 7’s yet? Wondering how much (if any) better it is than the 7.1 DTS

[woeful atlas]

Thats definitely NSFW, don't do that

[swift bay]

hi! i have steelseries apex 3 and i want to use ripple effect. how can i use it?

[woeful atlas]

#official-support #archive-user-support

[woeful atlas]

#official-support #archive-user-support

[gaunt haven]

Oh i thought its main general my bad

[turbid moss]

Just updated to GG 3.0 on Win10 and suddenly my profiles are gone and synch brings nothing down from previous versions. Any ideas?

[sullen trench]

@frigid hornet

[woeful atlas]

Don't spam

[craggy mist]

ogar dupe

[woeful atlas]

Also English only

[craggy mist]

he wrote in Polish

[woeful atlas]

I can see that

[craggy mist]

wrote I like butter

and writes through a translator because I don't know English well

But I try

[woeful atlas]

Ok, got it

[craggy mist]

👍

[gaunt haven]

How do i make moments not capture audio from discord

[merry raft]

i think moments captures your whole desktop

basically obs if obs captured the last 60 seconds of something

[valid falcon]

no self advertisement, second time @nimble heron

[sullen trench]

I feel like I was tagged in this channel, or responded to, but I can't find the message

[true sentinel]

you feel like or you got a noti?

[sullen trench]

I did get a notif and when I tapped it I ended up here but there was nothing here.

[gaunt haven]

Hello

[woeful atlas]

Probably just deleted their ping then

[true sentinel]

^

[fossil gulch]

hello

[merry raft]

hello

[fossil gulch]

is there any option to edit in moments where you don't have lags while watching it? (sorry for english XD)

[honest wind]

why does it sometimes not clip the game

like i press the clip button and nothing

[fossil gulch]

overwatch cant clip

[valid falcon]

no advertising

[dire tartan]

this software is pretty sick ngl

top quality

[modern stirrup]

how do i clip my desktop screen can someone help me?

#official-support

[woeful atlas]

You can't. It captures games.

[modern stirrup]

oh got it got it

[bronze kindle]

Hey

[spring quartz]

I think you could technically open a game in screen capture (not game capture) and then alt tab and take a clip.

[modern stirrup]

oh i see

thanks for the help

[woeful atlas]

Really? That didn't work for me, maybe I did something different

It just keeps capturing the game

[spring quartz]

hmm

I'll double check

[spring quartz]

@modern stirrup Yeah, that's an option. As long as a game is open and set to screen capture you can do it

[modern stirrup]

then you just tab to your desktop screen

[spring quartz]

Yep

[modern stirrup]

alright thanks

[woeful atlas]

Huh, maybe I've got to change something in settings then

[gaunt haven]

SteelSeries GG wont open for me for some reason

[hollow sorrel]

Hello I need help

GG wont clip

[stiff edge]

my ss prime
wont work track or buttons
out of the blue
it happend
after i updated the firmwire
plz help

[valid falcon]

chill out on the spam, second time dude

[random zinc]

mods can u come into general vc real quick i need to ask something

[fast sedge]

Hi, I have a problem with getting Star Trek Online giveaway. I have an account on the site, but I can't get this giveaway for unknown reasons. The site shows me only site menu on the top and owners information on the bottom, nothing more, I reported to Support and already got a ticket. Do I need to do anything else or wait for a response to my ticket? Thank you for attention.

[balmy perch]

poska?

[gaunt haven]

lets talk about steelseries in vc

[misty thicket]

there a way to check what's on the beta branch compared to the current release?

[woeful atlas]

No

[misty thicket]

do you know whats on it?

[woeful atlas]

No

There's no beta, just what's in development. Which we don't know.

[misty thicket]

https://support.steelseries.com/hc/en-us/articles/360054031272-What-happens-when-I-opt-in-for-early-software-releases-in-GG-?utm_source=gg&utm_medium=settings&utm_content=beta_learn_more&utm_campaign=gg-open-beta
???

i presume its just fixes/ adjustments then rather than new features atm

thanks for the help

[steady turret]

Anyone know how to not include discord audio in clips?

Without an I/O software like voicemeeter banana

or am I stuck with my buddies yelling over clips lmao

[merry raft]

Yes u are

I just tirn it into a gif

[opaque prism]

opting into beta could include a few things such as, bug fixes that we are validating at scale before rolling out to all users, some features that we are seeking some more feedback on before we rollout to all users or even the option to test out a whole new product or service

we really really appreciate all the feedback that folks have made the effort to provide to us and hope it continues

[rapid mango]

Hey Dev's! Was the VPN compatibility issue addressed with GG? Specifically in regard to Audio Profiles.
I had an issue with the Engine not saving profiles and was told to not have a VPN installed in order for it to work properly.

Posted in #archive-user-support. My apologies!

[gaunt haven]

Hey! Is there a way I can view my clips that I take on pc on mobile?

[merry raft]

Drag the files?

[woeful atlas]

Send/transfer them to your phone, or view them from cloud storage like you would any other file

[fickle berry]

hey ive bought the aerox 3 wireless and for some reason the scroll wheel clicking works on websties or browsers but in games it wont register or work, i need help please

nvm fixed it

[hoary flint]

Hey, i have a Really Cool Warzone Clip, but you can Hear Discord in The Backround. I have a Chat and a Game Device in Moments can i somehow only mute the Chat Device but Leave Game Sound on. Beacause they said in Beta they were gonna implement that but i cant see the Option anywhere.
And One More Question can you Turn off the Moments Watermark Somehow, i thing there is a Option for that but it doesnt work.

[hoary flint]

So hey guys if you want to know how to disable watermark in Moments hit me up

[primal tundra]

Don’t think you can.

[valid falcon]

don't tag staff please

read the #rules

[languid shale]

my bad sorry, wont happen again

[spring quartz]

If you go to capture & sound in the settings you can turn off the watermark in exported clips

Unfortunately you can't turn the watermark off for clips directly uploaded to social media from the app

[hollow sorrel]

does GG work with fortnite?

[woeful atlas]

Yes

[hollow sorrel]

It wont caputre for me

but it will capture minecraft

[quaint linden]

is there a way to get rid of the steelseries watermark on my clips?

[woeful atlas]

Yeah

[quaint linden]

how would i go about that?

[sand plank]

go to sound and clips and there is setting to remove watermark for exported clips

i think if u share it as a gif or to discord or something u cant remove it

but im not 100% sure

[summer delta]

hello guys can anyone tell me why i can't open GG ? its like i tried many things but it still can't open.

[gusty pilot]

a

[gaunt haven]

b

[gusty pilot]

restart pc?

[gaunt haven]

Hey uhm are you able to implement apps from other people? I have no idea how to code apps but I like to play valorant and I imagine the app would be similar to the cs-go one

[gusty pilot]

nvm they left the server

[gaunt haven]

lol

[gusty pilot]

wym apps

[gaunt haven]

I have a apex pro

[gusty pilot]

same

[gaunt haven]

and if I open gg and the engine theres the tab apps

[gusty pilot]

idk how to use it i just have my name on the screen

i spent 200 for it

lmfao

[gaunt haven]

okay

[gusty pilot]

is there a way to open up the sensei 10 to clean it?

[unique swan]

N$GOD#6223 has been warned

Reason: Posted a link

[silver solstice]

I also have the Sensei 10 mouse and I don't think it is detachable. However, the flat bottom plate looks like it could be prised open but I wouldn't recommend doing that unless you get confirmation it is possible.

[icy carbon]

all mouses have screws under the pads

the problem is, you might have a trouble finding replacement feet for that

[spring quartz]

https://www.corepad.de/en/Corepad-Skatez-Steelseries-Teflon-Mousefeet-Mouse-Feet-Hyperglides-Hyperglide/Mausglides-Maus-Glides-Mouse-Gleiter-Mausgleiter-Mouse-Fuesse-SteelSeries-XAI-Sensei.html

We don’t make these but they should work

[icy carbon]

Thank you! Those are the 2nd best "custom" ones

[rapid mango]

oof. Did that really merit the auto ban?

[woeful atlas]

Repeat offender?

[rapid mango]

ahh lol I was like damn that was quick.

[valid falcon]

We didn't ban him

[woeful atlas]

Oh

[jade canyon]

Hey is there a way to trash that useless GG app and only have the engine part?

[vestal verge]

yeah, there is engine only for download on the website

Engine 3.0

[jade canyon]

Oh boy nice every time I think I find a link it goes to the GG download

Gotta find that

You sure about that? The link in Engine 3 also links to GG

[jade canyon]

Man even legacy drivers link to GG RIP

[spring quartz]

The standalone Engine is no longer available sadly. Engine has the same functionality in GG and you can turn Moments off if you don't want to use it.

[jade canyon]

Yeah that is kinda sad that you feel the need to force bloat on users like that but I guess that's the best way to get people to use all the stuff

Anyway thanks for the reply. I'm off to look for old drivers somewhere else then

[autumn trail]

Can i get rid of GG and just get the engine back?

[unique swan]

Ginger#5702 has been warned

Reason: Bad word usage

[snow fox]

Steelseries GG sucks

[autumn trail]

agree

[woeful atlas]

Welshy, 2 lines up: "The standalone Engine is no longer available sadly. Engine has the same functionality in GG and you can turn Moments off if you don't want to use it."

[autumn trail]

🤮 I hate trashy bloatware

but thanks

i guess thats a no more buy steelseries from me

[woeful atlas]

It's not bloatware, it's added functionality at a cost

[autumn trail]

disagree

but im not here to argue

i didnt ask for it

i don't want ot

its not what i paid for

get rid of it

[woeful atlas]

You could have said that on 1 line but ok

[snow fox]

Steelseries GG is terrible idek why they made it

It's just a knock off of Medal except it doesnt work

[woeful atlas]

Works for me

[snow fox]

Doesn't work for minecraft, also you cant bind the clip shortcut to a mouse button

[woeful atlas]

You can

[autumn trail]

if i wanted a clip program I would get one

[snow fox]

I have tried and it doesnt work

[woeful atlas]

Set a macro to whatever button and bind that combination to recording shortcut

[autumn trail]

now all you have done is added trash advertising and made it more clicks to get to my mouse adjustments

[snow fox]

Or they could just implement the ability to let the shortcut be a mouse button

[woeful atlas]

It takes minimal effort to do what I said anyway

[snow fox]

And depending on the keys it can mess with the controls in games

[woeful atlas]

Then set it to something obscure that's not used in game...

[autumn trail]

It deleted my mouse settings

[snow fox]

or

[autumn trail]

now i have to reset all my games

[snow fox]

Hear me out

Implement mouse button shortcuts

[autumn trail]

just throw it away and buy a differernt mouse?

[valid falcon]

put it in #moments-feature-request

[autumn trail]

yea im looking

[snow fox]

The software doesn't even work so no, I just finished uninstalling it

[valid falcon]

then don't ask for features to be added

[snow fox]

I'm not

I'm saying it should be a thing

I couldn't care less if it was added

It would be nice if the software worked though

[jade canyon]

Credit where credit is due tho

[valid falcon]

so you do care

[snow fox]

I care whether the software works yes

[jade canyon]

At least it’s not a win10 store app like what HyperX did lol

[autumn trail]

its trash

[snow fox]

^

[jade canyon]

Agreed

[autumn trail]

same tier as other rubbish

yer, i dunno why im so salty

[snow fox]

I'm just gonna use Medal

[autumn trail]

whats medal?

does it allow you to configure the mose?

[valid falcon]

try it again @green hedge

[south jacinth]

is my head just small or does the arctis 7 headset not have enough clamping force

[cursive wren]

Any tips on arctis 7 eq? Just downloaded the gg engine. I play warzone. Should I use stereo profile? Adjust bass enhancement or dialogue?

[warm frost]

Think your head is on the smaller size

I have the inverse problem

the damn thing is like a vice around my head

[south jacinth]

Lmao it falls off when i look down

[merry raft]

make a macro for alt + s

[rapid mango]

I have the APW with

& Boost high in game.

[vestal verge]

High frequencys should be higher to hear steps better

(the right side)

[icy carbon]

actually most of the games use mid frequencys for footsteps

siege uses ~4k - ~6k

[vestal verge]

Oh okay

[sudden shore]

i keep hearing random dings after installing gg and its different to the clipping noise so im not sure what it is

[atomic escarp]

Does it happen during gameplay or while you're on the desktop too? If it just happens in games you probably have the auto-clip turned on which can automatically clip certain events from CSGO, Dota 2, and I think LoL

[tribal smelt]

Please, split engine, the ad-page and moments apart, make them optional. Using a bloated peripheral tool, doesn't make a better gaming experience. Let me install, the things I want on the side and don't force a solve-it-tool on us.

[jade canyon]

Looks like they did

The link to Engine used to link to GG but now they made the link for Engine available again. Thank god

https://steelseries.com/engine/latest/windows

Just make sure you turn auto update off

[jade canyon]

^

[tribal smelt]

The download is still for the entire, GG thing. At least when I push it.

[idle copper]

scroll down on the page, you'll find the engine 3.20 download link

[jade canyon]

@tribal smelt was for me too but it changed yesterday

[tribal smelt]

Awesome, thanks! But that only solves it for the moment. I'm guessing, that's the last update for it, making it a security hole in the future..

[jade canyon]

Remember to turn off auto update unless you it to turn into Godawful Garbage again

[tribal smelt]

Thanks!

[modest trout]

does moments work on mc lunar client?

[quaint zenith]

somebody knows what are the best settings for the gg moments? because when I clip, sometimpes de video freezes the image and sound

[woeful atlas]

What do you mean by best settings

1440p60 works for me

[quaint zenith]

and what quality do you have

like high, very high

[woeful atlas]

Ultra