#moments
1 messages Β· Page 17 of 1
Also, quick plug, if y'all run into any bugs, swing by the #moments-report-a-bug channel an we'll chat.
Sweet!
Moments is auto-clipping correctly AND I'm successfully streaming with game capture, this feels so so good
Wow 0.8 has fixed my exporting file issue! Very happy now! π
Moments update gave me a HUGE fps drop in CS:GO, from steady 144 to 70-80 while capturing, so I'll have it disabled while playing CS:GO
pre-update export
Post-update export
Full file (as it appears unedited and exported in the files)
Shoutout to the devs for this quality fix
Have they added 3840x1920 support yet? :P
Weird question, as of now the software records what monitor sees, right? But why not make it where it records what game renders, similar to OBS?
I think it does do the latter, as it has issued with OBS
unless they fixed it
not sure if the most recent update was a fix to OBS
not sure if the most recent update was a fix to OBS
@swift fable It was
sweet well there we have it
0.8 is already out? How do I update the software? Do I need do update it manually each time? I tought it will update itself like the steelseries engine.
happens automatically
this program still uses a TON of my resources though
Open task manager, make a screenshot a paste screenshot in #moments-report-a-bug directly
@amber perch By goly, Moments is absolutely tanking your ram in that pic from #moments-report-a-bug
yeah :/
that's dope
Hey thats acc really nice, well done.
Indeed nice!
Don't know how ya'll feel about self promotion but I just finished my first video using only moments to record. its just a few clips thrown together but I thought I'd share it anyway. https://www.youtube.com/watch?v=nILwFrrQOTQ
17 min of dying, crying, and aggressive sighing. The first part of my 23 part Mordhau comp series. Check out my
This is awesome
does anyone know how to get discord in the background of mometns?
hmm actually i think its because i have 2 headset outputs that might be the problem
nevermind i fixed it :D
wait
howd u fix
getting discord audio outa moments
and to the people that are working on this
i luv it, great job, and keep it up
West
This program rarly captures my fortnite not even auto clip it when I hit my clip bind it doesnt work I have now gone back to shadowplay
until this is fixed
@forest orchid can you try selecting specific audio devices in settings for recording instead of leaving them on default devices? some other users said that helped them and i'm wondering if that's the same issue you're running into
please ping me if this fixes it, i might ask you for more help tracking this bug down
Are there plans for lossless quality?
do you know how big lossless 1080p video is?
lmao love that image
I keep telling my friends, "bro that was a steelseries moment for sure"
u havnt told me that yet π
Depending on the format and framerate, about 50-80GB per hour?
@forest orchid what cpu do you have, because it takes less of your cpu than mine
i have a i5-9600k
and i'll cap out at 100% cpu usage if i'm gaming and it sucks
Obviously mp4 is a compressed format, so while lossless may not be possible, what I really am asking for is significantly higher quality in general, with no noticeable jagged edges or blurry textures. I really think the user should have a bit more power to customize how they would like their recordings to turn out. I get that small file sizes are a priority, as they are easy to store and share. However I think there should be an option for those who don't care too much about how big the files are. I currently have everything maxed out in the user settings of Moments, and I still find the video quality blurry and disappointing.
I think there should be an option for those who have more storage capacity on their computer, and for those who dont expect to be able to share their 8MB file through discord. My personal preference when recording videos is that 1 minute of gameplay = 1GB of storage. It gives me a clear image of everything I am recording, and it lets me easily zoom into something in the background and still have it be clear if I choose to edit it.
I don't mean to come off as if I am just complaining for the sake of complaining. Typically if I am not happy with an app, i just uninstall and move on. However with this app, I really like how it is put together, I like having a quick and easy tool to view and trim my videos, I like how user friendly it is, I like that it is integrated with all my steelseries stuff, etc. The only thing killing this app entirely for me is the poor video quality. The app in itself is super good at everything except for video quality, and I think it's such a shame. A one minute clip using this app with 60 fps and ultra settings is like, 100MB tops, some of my clips have been down in the 60MB range. This is of course good for sharing through discord, or quickly uploading somewhere for those with poor internet connections, but it pretty much unusable to me
@forest orchid what cpu do you have, because it takes less of your cpu than mine
@deep jolt I have the same
hmmm
maybe its cuz i play more of intense of a game
anyways i had to drop the file quality from high to medium
just to play valorant on max settings
Note for the devs. Streamed for about 5 hours yesterday with both OBS and moments running. Ran into zero issues that I could tell. Did turn moments off late into the stream just to save on CPU usage but otherwise, it was just fine. Well done on that fix!
@frigid halo - thanks for the feedback and helping us understanding the use case a little more. Clip quality is def on our current list of priorities to expect to see some improvements as we continue working on it.
I was going to say this a few weeks ago. I love moments, especially the fact that it has always on recording enabled.
But I don't believe this was really in the description of moments. This took me around two or more weeks to actually figure out this functionality for itself. Prior to that I only thought it was recording from the moment you request it to record.
I will add this to the feature request channel but I believe a short optional tutorial when you launch the app for the first time would really help moment users to understand how the app works and that it is always on recording and maybe even a way to review this tutorial or have quick start guides to refer back to for people who return and would like a refresher with the app.
jesus christ, i boot up star wars squadrons and my moments cpu usage spikes to 60%
anyone else warframe players and unable to capture moments?
That's odd, I didn't notice any cpu issues while playing yesterday @slow violet
Might not be related to the game
could be, not too sure
Yeet
I've never had it
And I've used it on multiple machines since 0.1.0
But I'm sure they're working on fixing it
Especially when many people are having the issues
I had an issue with it, but my computer was also mildly infested with viruses of all degrees, clean installed everything and there's no issues now
What should be typical usage of GPU by steelseries services?
@deep jolt if you manually select audio devices to record instead of leaving them on defaults does that fix it? i've seen that reported in the past and wondering if this is the same issue
@lyric raft no
it didnt change a thing for me
i have my audio devides selected
if uwant the specs of my pc i'll give them
when i'm back home
Anyone else having issues with clips not being saved, even though moments is saying that it is capturing?
Moments even make the blip sound as if it just captured a clip, but no clip is saved anywhere. This seems to happen at random, I have no idea why. I have 600GB free space on the drive I am saving videos to, so space is not a problem
@frigid halo I hear the blip a lot in dota but only get 1-2 clips for every 10 or so hours i play
go into ur task manager and on the SS moments click "end task" sometimes its taking a butt ton of resources but not clipping anything. after u end the task, do a test capture and it should be working again...
hi what is the latest version of moments?
anyone know if you can get vanadium from logging in through the GG engine
@inland niche i want mine to but dosnt work
@lyric raft does SS GG have a encoder option? like can I use nvenc rather than my cpu
like obs i can use nvenc or my cpu, i get to choose
moments only uses hardware encoders for video
if you have an nvidia card it's already using nvenc
oh hmm
then i have no clue why it eats my cpu
must just be a softawre issue atm
it's beta for a reason
lol
yeah we're still looking at performance issues/improvements
Nice updates but uhm.. Where's 32:9 support? 
noe
Loving these updaaaaates!
@uncut sinew where's update red button as promised!
Hah, was just about to mention that :P
Maybe it will be there when SteelSeries stops making products with micro USB? 
hug and kiss
Don't forget to smile ma boy, thanks for the answer! π
@merry mango same thought π

not trying to rush things, but what is an estimate as to when 1.0 will release?
Hope this new release will make enough changes to let me make a real good capture, this time.
i hope the same
we have specifically talked about "sephi issues" on the team before, lol
lmao
The only who can't use Moments! ahaha
one*
just like that, any way to "force" update? reboot?
my pc will stay active cause i'm working actually so.
the update checks happen in two cases: when you go AFK and your monitor turns off, and when the app is started, but it only checks once a day max, so
thats usually why it takes a day (until we add manual updates, ofc)
meanwhile me, who literally cant interact with the app
quick update hack....set your screen settings to 1 min....go make a coffee π
and don't forget to reset your screen settings
since i still cant use moments or the engine side of it
Hey all! I usually listen to music while i game, and went i save my clip, the music can be heard thru the clip. Is there a fix for this where, when you clip something you only clip the sound from the game?
Thanks Moments devs and any other involved in Moments! Very nice update 0.9.0! π
π
Hey all! I usually listen to music while i game, and went i save my clip, the music can be heard thru the clip. Is there a fix for this where, when you clip something you only clip the sound from the game?
@gaunt haven there's only a single track that is recorded in Moments right now. I'm not sure if there are plans to add multiple tracks to be recorded, but you do get to choose what audio sources will be picked up.
A workaround would be to try using a program like Voicemeeter Banana and designating your game audio to run through a source that you can hear, and Moments can detect.
Just a warning that it can be complicated. Unfortunately I cannot walk you through the steps, but with some research it should take care of what you're looking for!
@main widget Ok i will try this π and thanks that was a good tip
No problem! I watch streams while I game and have heard people talking in the background of my clips and was like "oh yeah, it's grabbing ALL my desktop audio" lol
yeah i feel ya
@gaunt haven - do you use a duel endpoint Arctis headset? That has an endpoint for game and an endpoint for chat?
If so....you could route your music app to your chat endpoint via the windows setting:
and then in Moments settings:
change your chat device
It would mean you would loose your friends chat along with the music
butttt....you could change that by routing your voice chat to your main/game headset endpoint π
audio settings are definitely fun...
@opaque prism i have a hyperx cloud 2 headset, so would this still be possible
hmmm, is that duel endpoint? If you go to your windows sound settings do you see a game and chat endpoint?
like this ^^
if not....unfortunately not π¦
nooooooo
Reason: Posted a link
Something a little simpler than VoiceMeeter (but made by same people) would be VB-Audio's "Virtual Audio Cable"
Then just route Spotify or whatever to that, and it should stay out of your Desktop audio. I think...
Sorry, forgot I can't post links. Just google that and you should get there
Thanks man you are a legend
So will it work for both discord audio and YouTube audio, since I wanna remove them
Oh and sorry for late reply π
Yo tmw would one of you mods be up for helping me setting it up, it seems a bit hard. (No joke you really dont have too, but ya know it would be cool)
9.0: YEAAAAHHHH
9.1.... As usual, not really working...
what's the difference between 9.0 and 9.1 lol
0.1? 
0.9.1 was a hotfix for an in-development feature that was causing issues in 0.9.0
@lyric raft blame it on you then ;0
@lyric raft Nah it's a internal message to not let me using Moments.
LUL.
why not 
Hey is there any way I can get my clips up on my phone? I really wanna show a mate one of my clips
You can send it to yourself over facebook?
Gyfcat link?
Or that :)
Anyone got an Apex 7?
Not near me but I do at the office
Have you been using moments with it?
I have not
oof
But I've used it with a pro
well im having an issue with my keyboard thats only started recently so wanted to see if anyone else is experiencing it with an Apex 7
I've got a 7 TKL. What's the issue?
its just randomly stopping working
the LEDs still glow but no response from the keyboard itself. unplug and replug and it works again
until it happens again
Have you tried another port on your PC?
and in the GG Engine its not being detected and ye i have
They may ask you to do a factory reset, but make sure you store your GG Engine settings in the cloud.
done that
ive changed ports and its being picked up now but idk if its going to happen again xD
Did this start happening after moving to the Moments Beta?
not right away but my gpu died. took a month away from my pc and now im back it seems to be happening
Don't forget to post in #moments-report-a-bug
Yeah, I'm curious if it's hardware or software related. Seems to be the prior.
yeh i was thinking that but im not sure
if it continues ill post it in the report but for now it seems to be fine
Did you open a ticket with SteelSeries support?
ye
I haven't experienced that issue with mine, but I have a TKL so it could be different w/the num pad.
Narp, the tkl is the Ten Key-Less so no number pad.
that was a fun moments survey i do have to say
So guys ik this isnβt moments but I need help Iβm having problems with my steelseries products and Iβve opened a ticket and I havenβt had another response for a week now just wondering if someone could help
#archive-user-support would be the place to go :)
DM me your ticket number if you haven't heard back after two weeks
Remember that sending a message will reset your place in line
Well its official
I tried putting my arctis 5 headset on my dog
they don't fit him
Rip to that
hmm is there any way that i can turn up my micrphone on moment?
moments*
the volume level is fine whenever i am on discord but its just really quiet comared to my game, i would prefer to turn my mic vollume up and my game volume down
Cloud-sync beta and moments beta i guess π
how do i make it so it wont compress files when sharing to discord? https://i.imgur.com/QRJuxVs.png
i think you need to compress files when sharing in discord because it only allows 8MB files
correct me if I'm wrong
8MB is only for regular users in non-boosted servers
You can use Nitro to get a higher limit
Or the server can be boosted
Like this server
So then the 8MB limit doesn't make a lot of sense :)
I have nitro but I clicked compress one time to try it now I can't undo it
You can untoggle it after the video compresses I believe
So many siege clips
lmao true
so hyped
Hey guys
Does anyone know what happens if I don't read #read-me-firstt first?
Will Kahn come to my house and give me a spanking?
IΒ΄m also up for a spanking!
lets keep spanking chat to your personal servers/chats
WeirdChamp
WeirdChamp
Reason: Posted a link
https://i.imgur.com/CjRYVx0.png i'm just trying to play watchdogs 
hehe no game for u
ok but why does it have to be 0.10.0 and not 1.0.0?
or is 1.0.0 going to be the official launch?
kinda unsatisfying but eh
but only the beta tester will see so it doesnt really matter
Hi, was downloading moments from the website again.
Want to check if this is the new version + what changes are in it? I might have missed the update post here.
@orchid osprey ^^^ yep that's the latest version. Some patch notes coming today with a summary of what's new
Something like this?
Here's what we changed:
- we fixed some stuff and broke some stuff yo

Looking forward to it :)
please stop leaking our patch notes tia
I make no promises
Might even start leaking comments from the source code
"// Needs cleanup - who wrote this mess?!"
wait where's #rate-my-clip and #clipoftheweek?
We're just moving some things around, you should see it again
woah
Hi, so I just downloaded the beta software, does this software use the current SS Engine drivers? Basically I just want to make sure it uses the same audio drivers for Arctis 7 headset
@slim lance - yes correct. The latest drivers from SSE are packaged in GG.
ok but then I assume I will have to uninstall the SS engine first before installing GG?
Yep, make sure to uninstall Engine before installing GG
ok thanks
so are we gg testers now
@slim lance - you can run the GG install over the top of Engine now π
New update sounds good
Ooo, the text channels here changed
@opaque prism yes the install was able to install over SS Engine, nice! It also brought over my profiles.
it sure does π
I have to say I am really impressed with the Arctis 7 headset. I have been through 7 headsets this year! This is the only one that works well without software issues. Looking forward to trying it out with GG
7 headsets!!!!
my clips woulda won for the rest of the month
yes many had either software or hardware issues. Worst luck ever lol
so dw bem
Service Plan, I wont buy a headset without one
I'd love to hear more about your experiences with Engine for the A7 and audio software in general
yes I will be trying it out on Destiny 2, which sounds amazing in DTS
yes that will be a big upgrade for xbox, you should see it on pc at over 100fps
fepus
yes, my clan, Order of Burning Light has a mix of xbox and PC players, many play pc and xbox via cross save
π
Lmao milk
dab
So is this the end of clip submissions for the contest?
hype hype
It's been real, cool to see moments go forward!
o7 to you all
@leaden laurel We will most likely bring it back in the future but we're putting a hold on it for now
o7 to all of you
Hello there
o7
ret we were having a moment smh
am i meant to be able to see this
Yes now you are
new chats are scary
Rip our secret storys about ret wait what
Lol
theyre not new to me π
Yes no evidence can be found
Iβm surprised they have released it when the cpu usage bug is still running free
There is a way to fix it tho
so is gg like the steelseries engine 2? i haven't heard of it before
It has a clipping software
It can clip
So you can get clips from games
Other than restarting or force quitting @gaunt haven ?
as in the new steelseries engine, not steelseries engine 2, that's going to get confusing
ah ok
Itβs more like steelseries engine+
Other than restarting or force quitting @gaunt haven ?
@leaden laurel Yes! you should read back in report a bug
so it's like steelseries engine but with the instant replay from geforce experience?
Yeah
@leaden laurel is it cool if I dm you?
Ye
But all in one place so itβs better
interesting
its pretty epic
When did dis area get here?
I saw. I want fancy blue name
how do you downloud gg
Info will come out soon for that
It was called moments tester but it looks like they changed it to beta tester
but how do you use it
You have to uninstall SSEngine first before hand since this is basically an upgrade to Engine
Then you launch GG and it should give you a guide on how to set everything up
But I would wait till GG's public beta is released
thx
(which should be soon)
What exactly is GG? I saw the #read-me-firstt channel, but I still don't really get it.
@empty path - you can just install GG over the top of Engine now π
that way you will keep any configs etc you created in Engine
What exactly is GG? I saw the #read-me-firstt channel, but I still don't really get it.
@silk plaza basically an app that has the engine and a clipping feature all in one
as well as portion of the website
I am still going off the days of the closed beta where I had to uninstall engine.
Nice to hear you no longer need to uninstall engine now
yeh for sure
Done many clips!
^^
we just enabled that change in the v0.10
Clipping feature? I don't have any steelseries products compatabile with the engine yet, but that clipping software sounds good
Any products compatible with the current engine is compatible with GG.
As far as I can tell
^^ correct
Yeah, but I don't have anything compatible with anything. I only have the Arctis 3 that I bought almost 2 years ago π
In like beginning 2019
You can still use the clipping software, no need to have products.
I canβt download steelseries engine so
Aight, where do I install it?
Public beta release isn't out yet, but its coming very soon
Like sometime today I assume
Stay tuned
Oh alright
There is now a link in read-me-first channel π
Oh sweet
I see :))
Feel free to ask us any questions if you have any trouble with the software.
Ok
how do you use it, are you suposed to open it
Install it, open it and sign into your steelseries account
there should be a wizard guiding you on how to use moments on first launch
it doesnt let me open it
isnt this channel open to everyone?
yes
i guess we will have to talk in reactions on the message in #beta-tester-updates
oh
How do i have access to the chat but not the role π π lmao
hah go away
i haves GG tho
It's in open beta now lol
o pain
The role is only for those part of the closed beta
Its also for future betas
How did you even get to be apart of the closed beta?
it doesnt let me fully download gg it just closes half way though and also closes the tab where de downloader was on
Oh, I joined the server in like september
Ok the GG sound engine is even better than SS Engine. Notice a huge difference in quality on the Arctis 7. It's almost like the speakers are being driven by an amplifier. That big of a difference
poggers
@burnt moat , @royal kraken , @spring quartz, @opaque prism , @uncut sinew and @lyric raft , thanks for you patience with me. Hope I helped you a bit. Even if GG is not currently working correctly for me, you will have enough ppl to finish and make a good retail version. Stay safe!
I'm done for this one, I will only use GG for engine now.
Ready for the next if you need it.
@uncut sinew don't forget my update button! β₯οΈ
anyone know where the 1440p settings are in GG? I have a Dell S2716DG 1440p but cant seem to find any settings for it
tried moments/settings as well
@slim lance if you're not seeing them under Video Quality in Settings, you probably are on 0.9.1 still, once you're updated you'll see it in there
@uncut sinew I am at 0.10.0, just downloaded it today. I have dual screens, one is 1080p and other is 1440p. Maybe the app is only looking at monitor 1 and not monitor 2?
Windows does not let me set the 1440p to mon 1 but the 1440p monitor is the default monitor
ah, yes, that could be
I dont seem to have that list
all I have is general, Language, linked accounts, my account, Privacy, notifications, engine about
nvm, being silly, I didnt see that it scrolls lol
happens
with all the grey, the scroll bar is not obvious
to be fair, theres a lot there you cant see unless you scroll, which is kind of a problem rn
agreed, kind of a useability UI issue
putting lines on either side to indicate it scrolls may be more intuitive
there is nothing to differentiate between the main app and this sub menu side bar section
for sure, we'll be looking at it again soon
cool
Hi, is it late to submit this form? π¦ Is the discord handle asked relates to the discord ID?
That form should be turned off, sorry!
I haven't used Moments, well, GG since 0.5 since I've been working a lot
I swear I remember there being more buttons here
not just an account button
were those other ideas just not possible or something that they were removed?
or did they get relocated or something
I'm kind of way out of the loop right now, so any info would be appreciated
there were 2 icons there but they only said "coming soon" when you clicked on them
yeah, that's what I was talking about
the "coming soon" icons that poofed
I guess I'm not going crazy, they truly did disappear
Wow, I do like the new interface
@opaque prism you're welcome for the feedback
I tried to be as thorough as possible and I tried to ensure it wasn't confusing but, in the end, I worked on designing that concept for about an hour and it was nearing midnight so
I'm sure something was confusing lol
If you have questions or anything, feel free to ask
@gaunt haven I can vouch for what you said in #moments-feature-request - when I made my suggestion about adding an escape shortcut
I simply had no idea escape existed prior to it
Never even tried it lol
try it now!!
okay let's see
@here Some Moments testers have requested an improvement to the settings page.
We're curious: how many of you use the ESC key versus manually clicking the "x" button in the top right of the settings page?
A. I know and use the ESC key to close Moments settings
B. I knew, but don't use the ESC key much or at all in Moments settings
C. I didn't know (or haven't used) the ESC key to close Moments settings
the fps on my clips is really low
nvm i chenged it to 60
lol
wow
moments is really useful
question
does the game detect minecraft cause i play minecraft a lot and im in the phase where it tells me to record a clip
so i press alt+s
and nothing happens
once u r in a game press alt s it will record last min or 30 secs
u should here a sound indicating
that it clipped
and go to moments
and u should see the clip
i know
i read the instructions
but when i press alt s
nothing happens
no chime
no clip
and it doesnt let me move on
oh
bruh
just skip
there should be a skip
also u have to be in a game
for it to work
@naive tiger
coming
see
no skip
and im in genshin impact rn
and im pressing alt s
and nothing happens
LMAOO
o wait
u see where it says ready to capture
it should say recording genshin impact
if it is detecting the game
@naive tiger
currently you have to add genshin impact manually, since our scanner does not detect it
currently you have to add genshin impact manually, since our scanner does not detect it
@lyric raft how do i do that
go to
Under Settings > Game Detection > Add Game
ok ty
help
with wat
yikes deffo got all my stuff on there
So im about to use the moments beta for clips for the first time will let you know how it goes π
Nice
@here can someone help access mu oled display on the Apex pro via keyboard
can someone help access mu oled display on the Apex pro via keyboard
@surreal cliff #archive-user-support is the place for that question
Lmao
Eyo
what games does gg support autoclipping on
im just happy if the cpu stops getting tanked from using steelseries gg
its the main reason i can't use it
on games like valorant
thanks
cs:go, dota, lol
^ LOL is a new addition to the autoclipping lineup
Hello everyone, happy Thursday. Is anyone else having issues with their Rival 710 not switching profiles when Moments is activated?
Will we get custom themes for xmas, haloween, new year etc?
Hopefully
But I like the colors it has now
And @deep jolt I get that problem too
My cpu went to 98%
which was what I saw in task manager
yeah, tis sad
do i uninstall the other steel series app that i used to control my headset with?
I think it automatically gets deleted when installing gg
That's what happened to me
epic
gg got installed to the same folder the previous engine was
yh just checked, its not there
Yeh
thanks
just wanna say, customer support from the steel series team is great, i had a defective battery for my steelseries arctis pro wireless, and theyre like, throw it and well give u 2 free new ones delivered. whereas when i contacted the shop i bought it from they were like well need to have the whole headset back, (so much hassle)
I hope it's the same for people they don't ship to
Because ss doesn't ship to my country
f
make sure the place u get it from has good support
I seriously can't spend a lot more for shipping back and forth
make sure the place u get it from has good support
@lament vapor no one sells ss in my country
I'll have to send money to a friend and make him ship it
thats big f
Yeh :(
do they sell on amazon?
Yeah but the shipping and all
I'd rather have my american friend buy it and then ship it
cheaper when having it shipped from a friend?
oh yh that too
Lol
will i get banned for that
@lament vapor I hope not
ss dont ban me ily
Fax y'all π€
I downloaded GG but it doesnt open when i click on the icon, also the icon isnt anything steelseries just a standard app icon ?
Do i have to download it again or something ?
Let's not go there @lament vapor @formal plover :)
i downloaded it again and it works now
soo is there some way to change or turn off that loud BLEEP it makes when you capture a clip on MOMENTS ?
Its really loud lol
Just so you remember how much GG is part of your life ;)
i really do like this tho, its so much more convenient than to use other screen recorder or the replays in game themselves
soo is there some way to change or turn off that loud BLEEP it makes when you capture a clip on MOMENTS ?
Its really loud lol
@bitter terrace
You can turn off the sound under "Notifications"
oh alright thanks
ok so question
I'm playing destiny 2 and I wanan save a clip but it doesnt show up in the library
why
its that right now
am I doing sth wrong ?
and btw I cant click "Save clip and contiune" aswell
(sorry btw if this is the wrong channel for this)
sorry nvm it works if I capture in screen capture mode
just wanna say, customer support from the steel series team is great, i had a defective battery for my steelseries arctis pro wireless, and theyre like, throw it and well give u 2 free new ones delivered. whereas when i contacted the shop i bought it from they were like well need to have the whole headset back, (so much hassle)
@lament vapor Wait so did you get it from steelseries
Will steelseries still give you support if you get their headsets from another retailer
I think they do
Why not just shadowplay
i dont have nvidia gpu
@lament vapor Wait so did you get it from steelseries
@reef talon i didnt get it from ss, i bought it from a retailer in Au. they still provided me with a code to order it online for free.
but its still a ss headset so why wouldnt they support it
cuz sometimes if ou get it from different retailers ive heard brands that sometimes have policies but im pretty sure if its a official retailer then your fine
So is GG just a better steelseries engine with clips?
If so ima download it
But idk what else there is too it
what is Steelseries GG Core in task manager, cuz its lagging my pc and its takes up 60% of my processor even when i close steelseries GG
steelseries gg core
no its not
thanks that was very helpful, its fixed now kinda but i cant use moments cuz then my fps drops to 30 again lol.
i use the xbox game thing and i've been using it for the last 2 years, for better audio, just put the quality up in settings. works fine
Is there a working fix when GG doesn't launch on startup? Tried to turn off then on but still not appearing in startup tab from taskmgr. I had to manually open it, btw.
nevermind, reinstalling the client recreated the missing entry. β
whenever i try to setup "Moments" i cant get past step 2 of 5 because pressing Alt S does nothing
make sure your in a game
Is Moments only 1080p30 capture right now?
Just downloaded it and tried it out. Looks awesome so far! Not sure if there's a way to adjust resolution and frame rate though
I'm an idiot
I just scrolled down
As you were lol
You can choose your recording options in settings. Goes up 1440p60fps with high quality CRF settings too
@trim rose you have to go Settings/Video Quality (note to see Video Quality you may have to scroll or mouse wheel down to see it. )
I love the autoclip feature, thanks!
GG has moments and the steelseries engine
okay thanks
It's actually one and the same!
One page just talks about GG only (which contains Moments and Engine)
the other page talks about Moments only
but you download the same thing
ah
thanks
my friend wonders how big it is tho
could someone tell me how many gb it is
it shouldnt be a problem for storage
well he is how he is
ive just downloaded steelseries gg and its not opening
ive tried restarting the app but nothing]
and i really cba to restart my pc
ok nvm i just restarted my pc but now i cant clip anything
How the hell do I clip in gg
its saying alt s to save
but my clip isnt saving
sadge
what game are you playing @shell meadow
Valorant
nvm then
mine just isnt working in fivem
neither for my friends but ive tried adding it manualy but still doesnt work
which one should i buy ? razer huntsman elite or razer huntsman te ?
nothing from razer since razer is shit
all of my friends liked it before like 3 years ago but shit got bugs and everything broke lmao
im saving up for an apex pro
Yeah razer doesnβt usually last super long. Something always breaks
I had a razer headset and personally I didn't like the cable as it deteriorated pretty quickly, got a Arctis 3 and it's a lot better
which one should i buy ? razer huntsman elite or razer huntsman te ?
@gaunt haven i thought you got apex pro already
anyhow te is probably better if you have a budget
apex pro and huntsman elite is the same price and apex pro probably better up to you
wasnt even recording
and was using 87% of my cpu
i5-9600k overclocked to 4.6ghz all core
Which button?
the button next to the bongo cat, with a weird rgb light in center
Itβs a media control button, for music or videos
ok nice ty
can u add music in the background of your clip?
@gaunt haven just look down the couch youll find 2 dollars
@gaunt haven just look down the couch youll find 2 dollars
@torpid forge what u mean ?
@gaunt haven what i mean is look down the back of your couch theres always some money behind there
i hate how i literally cant use gg moments because it takes so much gosh darn cpu
@deep jolt how u get the beta tester like badge thing
can u add music in the background of your clip?
@torpid forge cuz i tested the beta of steelseries gg
so did i
A while ago there was a form to become a Moments Tester (Now Beta Tester) but it's not there anymore
GG is still in beta, but now it's just open beta
Whatβs GG for
GG is the new engine for steelseries. It includes the engine to manage and customize all of your steelseries gear as well as "Moments" which is a clipping software used to capture insane clips while in game
So itβs like engine but with a screen recording software built in?
updated engine and other features alongside the recording
I used sse3 and now i'm on the beta of gg, i had more features for my headphones in sse3 where did they go? I'm talking about the Bass Boost option, for example.
Another Moments event i can't particitape cause Moments still not working. 
@high crag - are you able to share some more details? There shouldn't be any SSE3 functionality that is not in GG:Engine
ok they are back
but I couldn't see all the dts part
but know it's fixed
I can't see anything
Can we just thank the devs for making a working peripherals app
Hi
I want rivel 3
My Cloud Sync doesn't work, does anyone have same issue?
I set up a new computer, but profile didn't sync. when i click manual sync, i got an error says "Could not upload account"
same it just refuses to load
Then feel free to buy it
π¦
OK
The mute doesnt cover the gg channel
nice
lol, for the steelseries save the a game, we see that welshy got the ace, π
...
ok
thx
π
y is it gone
uhm mods, how long will my mute last?
@remote rain please don't ping mods :)
But I'd say it depends on your budget and needs - it's more of a #π¬-general question as it's not super relevant to GG :)
what do you mean? If you can write that means it's over?
Sorry, don't know
how are u talking if u are muted smh
im losing brain cells rn
π
oh makes a lot of sense
I didn't unmute you tho :D
tf how is he/she talking in general then
Milk Tub isn't muted anymore
!?!?!?
Prob just expired :)
is it possible to use it like a shadowplay, like not just to clip games but desktop apps too?
so i just got the gg program to record clips on games and it is recoding in 30 fps i wan wondering how do you change it to 60 fps
how do you get gg to record in 60 fps not 30
It's in the Settings menu on the left under Video Quality
noice
i just love how cyberpunk realeased all the merch, including PCs, collabs, figurines and even neons before the actual game itself
GG still aint working in FiveM for me or my friends
Its an GTA 5 modification well the most used one what i know
I was able to clip FiveM if you add the game manually in settings
make sure you add FiveM not just GTAV exe to the list of games
is there a way to remove applications from game detection that i added? rather than just disabling capture for that application
i would greatly appreciate if you guys were able to reduce the amount of resources that GG takes up
Question to the Devs:
For the CSGO GameStateIntegration - where is the data regarding the Events stored? Is it directly within the video file or is there an extra .log/.txt file that holds the timestamp + event name?
Where did the database folder go? I had to do a reinstall of the GG engine and now I don't see a database folder to re-import my profile settings.
why cant we have spotify app anymore?
Because Spotify broke the support several months ago and have never bothered to work with SteelSeries to fix the integration
ooof
hey @gaunt haven - did you per chance happen to do a 'cloudsync' before the reinstall?
I did not (on purpose, maybe it's the default setting) @opaque prism i just straight copied the DB folders to another drive, intending to copy them back, but I don't even see a DB path in this install
0.12.1 is out
what are the 'patch notes'?
i just got updated but i dont see anything in #gg-updates
Didn't read it π¬
Guys can I like set GG Moments to record full session of game?
And after recording I can manually make clips from it
does anyone know whether warranty will be honored for stuff like this?
give it to me
ok - we would def not recommend to try that method to copy configs. As we often change the DB structures and this could cause complications. This is exactly why we created cloudsync π So let me know if that isn't working for ya.
I've been using Radeon ReLive for my replays until this point, what seems good about moments is that you can edit clips on the fly
that was a really big issue for me with ReLive as i've now got around 5GB of clips
and most of that is waste
I'd figure if i could trim them with Moments they'd be around 2GB
Is there an way to skip the tutorial in gg bc when is save it it does'nt show up in the menu
Do you have a game open when trying to capture a clip in the tutorial?
Do you guys know why the quality is so bad, even at 1080 and 1440?
I haven't had this issue with Radeon ReLive and it is able to capture 1080 clips with ease and have no quality loss
Its simple, AMD doesn't quite support CRF encoder with moments, we gotta wait for a fix for it
For now i'm using OBS while having my vid sizes almost hitting 100 MB just because of quality
Ah ok.
I kinda hope the new update addresses this cause its kinda sad for me not to use it, could save space 
Yes, rocket league
@spring quartz do u know what i have to do?
Dming
Why cant i hear anything through my artics 3 console edition
I managed to replace the "clip captured" sound effect
It's probably in DRIVE:\Program Files\SteelSeries\SteelSeries Engine 3\sounds, and i replaced clip-taken.wav with my own
is anybody else running into issues with GG?
GG seems to never work properly on my computer anymore
I can't even get it to start with my computer anymore, despite everything being turned on.
Figured I'd ask if anybody else had similar problems, since I don't understand why it take such an extremely long time for it to open
Ah, so after looking into the issue, I found out why it takes over 5 minutes to open (or sometimes never opens at all)
the service is unable to launch. It constantly fails and reboots behind the scenes, no idea why but
can't report this as a bug either, since I have absolutely no way of telling anybody how to reproduce it. But if anybody knows anything, let me know what to do.
how do you add a new game to use with moments in gg?
like i have minecraft but it is not detecting it so I wwant to add it
please ping me once you have an answer
yo, click settings and scroll down and click "game detection" You will see a button to add games/ force a rescan
This should allow capture but if it doesn't - change Minecraft's capture to "screen" as shown in the screenshot ****
Thank you I will try that when I can get to my computer again
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg
gg thats what its for
:l
GG
gg
gg
gg
gg
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gg
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gg
I just keep getting these fatal error messages when I try to turn on my mouse LED, does anyone know how to fix it?
Have you tried uninstalling and reinstalling it?
Gg
I thought that there was a setting for what quality the clips were. Am I wrong?
there is
huh
I'm not seeing it. Maybe I need to close the game to get it
I still don't see it

gg
I've already done the survey, but got this mail again.
Everyone does
Go to "settings" on the bottom left and then scroll down to "video quality"
gg
It wasn't there last night. It's there now after I restarted my PC but just killing the app and restarting it didn't work, which is strange
any way for me to capture 5120*1440 though?
When I try to capture a higher resolution it is whats shown on the right
Currently, we're working towards expanding the capturable resolutions, but we haven't implemented anything above 1440p. So, with a larger resolution, the capture will hit the 1440p ceiling.
I'm thinking that it's getting 2650 to get "1440p" but then downscaling to match that. If it could read the vertical resolution rather than horizontal I assume it would work.
Its a 32:9 display with 1440p
Gotcha. I'll pass that along to the dev working on it. We're working on a few bugs we've found when trying to capture above 2560x1440, and once we get those resolved, it should open a path to larger formats
I did try poking around in the application files to find a config file I could trick but nothing I could do.
Sounds great!
I love having an easy to use app like this since I'm used to console capturing just working
Awesome! Happy to hear it. π Thanks!
gg
gg
do you guys know a solution why my moments wont capture csgo?
Arctis 1x Wireless microphone is not working on my Xbox Series S , any one can help ?
gg
???
sry
lemme talk in english
can someone help me in moments, because it doesnt clip the game for some reason
gg
Malwarebytes has identified a file being updated in GG as a BitCoin miner: can we confirm and resolve?
The file is OpenHardwareMonitorLib.sys
We've confirmed that MalwareBytes flag is a false positive on a file that's included in the library we use for the System Monitor engine app.
-- from our dev team
why is the audio on my clips with GG behind
Usually a sign of overload on the cpu
although it might just be a bug with GG possibly rather than hardware
gg
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update 0.13.0 is out, anything in #gg-updates ?

oh no they will get my computer's address?
Β―_(γ)_/Β―
gg
gg
Lol ip address go brrrrrr
why is this here

you
