moments

[balmy raven]

how to fix?

[rotund oxide]

Uh no clue. Never encountered it before

Everything works fine for me

[balmy raven]

okay..

[fair sandal]

turning off desktop caapture fix ?

[gaunt haven]

yes, same here. fucking pathetic software. they focus more on giveaways than user experience.

[sharp acorn]

Are there any settings that make the clips not include my mic? Like if I'm talking with my friends and I don't want that in the clip can I do that?

[gaunt haven]

yes

[minor plinth]

Hello im new here andi have a question because my clips are for some reason bugged. So what happened is when i clipped something they only clipped sound and i just got a picture of the clip so i was wondering is there something to fix this or is it just lost forever?(sorry if this is not the right channel to ask)

[vast birch]

Does anyone know how to configure MOMENTS clips to record Discord voices?

[final dawn]

all my clips are gone can anyone help

[merry mango]

Have you checked the video folder? Or where you record clips to if you've changed it

[final dawn]

yes no clips

[merry mango]

Did you delete them in GG?

[final dawn]

no i delete gg bacuase its not louding in

and i download it

[merry mango]

If you can't find the clips in GG, your videos folder or the recycling bin then I'm not sure you can.

Maybe you accidentally selected an option to remove clips during the uninstall?

The only thing I can think of would be finding some file restoration software and see if that can save them

[final dawn]

it dont hae options

[clear patio]

hey i am trying to clip rust, and the auto clipping is not detecting my game and idk what to do, please help

@here

[pure jungle]

Hello guys. I'm having an issue with GG Moments. When I play Modern Warfare 3 everything works well, but when I play Warzone it only records Double kills and nothing else. Anyone having the same issue or maybe knows a solution?

[next meteor]

dosent detect any games

[opaque siren]

Anyone elses quick upload breaking when using 5 texts?

Third one from the top show up too early

[steady root]

tactical ar only challenge end

[royal goblet]

can anyone explain to me how i get GG to detect call of duty for auto clipping?

its now detected but telling me auto clipping is not available for this game..

[muted finch]

i have problems with my clips, allways lagged 😦

[mossy summit]

would there be a way to add the media channel to this

[torn crane]

not without an update to GG, best to ask for it in #1070392859125104660

[glass sonnet]

Anyone know why desktop capture turns off randomly while playing a game? its very annoying as sometimes it doesn't even tell you its turning off and I keep missing clips because of it.

[rugged stirrup]

how bad is the lag with moments?

[young spoke]

anyone know how to stop GG from crashing when clicking "show all clips"?

[supple charm]

anyone else have issues using Moments for Valorant? I run borderless windowed at 1440p and when I hit the F11 hotkey to capture, it instantly changes the game's settings to render 1080p windowed. Very disruptive

[limber tulip]

how do I get nitro in ds?

[merry mango]

You don't? Unless you have a time machine :P

[brazen plover]

The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.

The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters

[rapid trail]

Any plans on having more advanced options?
I.e. : video/audio bitrate control, more resolutions, framerates, encoder options

[forest garden]

just asking why cant i turn moments on??

and my moments tab just doesnt load

[thorny sand]

is there a way i can make desktop capture to always be on. I can't untick when i close gg

[old jetty]

Hello all. I am experiencing the entire steelseries gg software freezing up and needing to be killed via task manager everytime I click on Moments on the left. Tried uninstalling and reinstalling along with reboots and still the same issue. It was working fine until a week or so ago. Anyone else experienced this issue or have suggestions I coudl try to fix it?

[thorny sand]

have you considered turning it on and off again?

[old jetty]

Turning what off, exactly? I assume you mean off and back on, but auto-clipping is already off, so I'm not sure what you are suggesting I turn off and back on?

[atomic salmon]

hello

[tranquil vector]

Everytime I try to capture FiveM it keeps stopping my recording for no reason

[vocal cape]

my game isnt getting detected even though I've added it, is there any reason why?

[sour rune]

anyone know why my audio is so low in clips the game and others sound fine its just my audio???

[burnt thicket]

is anyone else having an issue with the Desktop Capture

[digital tundra]

yo does anyone know if theres a way too export multiple clips at once?

[green rapids]

normal I can't clip with steelserie??

[gaunt haven]

is there anyway to modify a clip so i can make it appear as if its full screen w/out it being full screen?

[echo blaze]

hi moment dosent take clip when i do a kill

[molten obsidian]

hii

is there a way to make desktop capture not turn off when i turn my laptop off?

or at all?

[still cedar]

Hi. I have a problem with moments / auto clip. When i make a clip or auto clip, he can`t take my voice from microfon. Why?

[molten obsidian]

why does mic capture turn off when i turn my laptop off

[azure solstice]

That means you have an update or something along those lines.

[thorny sand]

@swift rain

[molten obsidian]

fr

want that too

[thorny sand]

it's the most stupid thing ever, they added the option but not the ability to untick it xD

[molten obsidian]

i hate it when it turns off when i close my laptop

always forget to turn it on again

[thorny sand]

*on again?

[molten obsidian]

yuh

[remote mica]

Still no HDR recording with the new update?

SS please

[analog fern]

anyones clip moments at like 2 fps?

from the recent clips?

[white kettle]

yeah mine are choppy as hell

[analog fern]

i thought it was just me thank god

[sudden pelican]

whats the point of auto clip if i have to manually clip any good plays ever

like valorant games with multiple 4ks and the only clip i get is one where i get a headshot and die

the reason I like moments is because it isnt ad infested like anything overwolf

but the auto clipping has been hot garbage

[solar dust]

any idea how to make the game detect cs2?

[gaunt haven]

hi

i have a problem

i cant redeem any code from the giveaway section

sorry i know its not the right channel but there's no channel for this

when i want to redeem a code it just says "an error occurated. please try again later."

(that's french)

[sturdy crest]

hi. i have a problem. apex legends won't auto clip even i selected all events, it only detect my laugh.

[snow escarp]

Hi! Anyone know why my Steelseries gg moment image get stuck with sound working fine on recording? annoying problem

[merry mango]

The problem is usually that you never verified your email. Try using email to reset your account password, that should help

[gaunt haven]

Oh ok thanks

Yeah I probably didnt verified it yet

[half glade]

why is my moments cliping on fortnite when there is laughing

[brittle dagger]

its in settings > capture and sound

just turn it off if you dont want it to do that

thats what i did

[steep brook]

i have auto clip disable and it still auto clip from ''laugh''.. whyy

exemple

[merry mango]

Have you turned off "Voice enabled clipping"?

[steep brook]

noo, i've done it now. hope it works 😄

[merry mango]

:D

[bleak rapids]

anyone know whats wrong? when i clip smth with steelseries moments it only shows a picture but u can hear the game audio

[mellow walrus]

Hey guys, so i clip games like valorant or CS2 and the clips are totally fine, but everytime i clip a moment of Rainbow 6 Siege it stutters when i watch it

[snow escarp]

got same problem, useless clip thanks too image get stuck. Old problem dont know any solutions

[gaunt haven]

laggiest software i have ever used do not recommend

clips are super choppy, in contrast to literally any other recording software i use

clips DELETE THEMSELVES AUTOMATICALLY https://cdn.discordapp.com/attachments/719613540801183775/1227339313356996660/Squad_2024.04.09_-_21.22.38.02_online-video-cutter.com.mp4?ex=663c7b0f&is=663b298f&hm=a80b54a57d4d6598d6700aebab4cf62f6f76315ea0d5522074cf43975b01a1a1& but dont worry, the clip eventually saves after 8 ATTEMPTS

do not use this crap

[snow escarp]

Sounds more like you too old for the program, been using it formore then 2 years and happy with it. Like all programs there some bugs need fixes

[gaunt haven]

when the bug disables the whole aspect of the program that i downloaded it for, it doesnt just need a "fix"

and sounds like you should learn how to write properly

"too old" while you can clearly see it happen in the video

[molten obsidian]

good software except that i would like the desktop capture to be always on

[placid siren]

Does anyone know what is different about the original size, 25 MB, 50 MB and 100 MB of the clips?

[clever acorn]

Anyone has an resolution for the problem, that moments deletes clips automatically?

[gaunt haven]

like this? https://cdn.discordapp.com/attachments/719613540801183775/1227339313356996660/Squad_2024.04.09_-_21.22.38.02_online-video-cutter.com.mp4?ex=663c7b0f&is=663b298f&hm=a80b54a57d4d6598d6700aebab4cf62f6f76315ea0d5522074cf43975b01a1a1&

[mellow walrus]

[past plinth]

Is there a way to make clips auto delete after X time

[cerulean nimbus]

Having a issue where moments is not detecting even after i added the game

[gaunt haven]

It saves in your folder

[formal jay]

how can I manual clip my second monitor?

[gaunt haven]

no it doesn't

[merry mango]

@gaunt haven @molten obsidian be nice to each other :)

[merry mango]

There's def some issues on your PC with the software, it's not designed to do that

Works fine for me

Just ignore that I forgot to change the FPS from 30 to 60

[merry mango]

Yes it does (when it isn't broken)

In your Videos/SteelSeries Moments per default

[clever acorn]

exactly

[gaunt haven]

no games detected again.... i restarted , re uninstall & install but the app want sleep apparently

[gaunt haven]

Hello, thanks for replying

[gaunt haven]

Yes, although in my current situation the whole issue is the fact that it does not save at all.. I have checked the folder already

[merry mango]

Have you tried reinstalling GG?

[gaunt haven]

From time to time, clips are VERY laggy (not limited to a specific application), affects both desktop capture and games

[gaunt haven]

Yes

I am on a "freshly" built PC (4 months), but as I've seen it happen to other people as well I don't think that has anything to do with my issue

[merry mango]

Then I'm not sure tbh

You can try reaching out to #official-support if you don't find a fix here

[gaunt haven]

It's odd because it isn't unable to save, it just doesn't want to

after ~6 attempts of clipping, the video finally saves in my library

[merry mango]

It's super weird, can't say that I've had that issue

[gaunt haven]

It's worth mentioning that this isnt a constant issue, sometimes it works and sometimes it doesn't 🙃

[merry mango]

Any game?

[gaunt haven]

It's weird this issue hasn't been adressed, since I am obviously not the only one experiencing it

[gaunt haven]

Yes

although poorly optimized games are more susceptible to the glitch from my experience

[merry mango]

It's most likely a tiny subset of users experiencing it

And bugs that aren't easy to reproduce aren't easy to fix

[gaunt haven]

Yeah, i get you

[gaunt haven]

Multiple people have done so already, to no avail

[merry mango]

It's the only form of official support so keep trying :)

But there's also an argument to made about support for free software

Issues with a product you bought like a headset is one thing, free software is another

But that's just my personal opinion

[gaunt haven]

I agree with you, I just think it's weird that with the sole feature (most) people download moments for is clipping. A bug like this is ruins the whole softwares' purpose

Which in turn shouldddddd be a priority to avoid 😉

I'm not implying that it's your responsibility to deal with as a chat moderator, I think you're doing a great job 👍

[gaunt haven]

?

[covert cypress]

how the hell do i get rid of the auto clipping on laughs i have auto clipping turned off on everything and it still auto clips

[potent elbow]

how can i make the mouse cursor invisible on my clips?

[merry mango]

Thanks, appreciate it :)

[silent cosmos]

@potent elbow

[rancid badge]

can I record whole gameplay instead of just few minutes clips?

like for example league of legends is sometimes 40 minutes

[potent elbow]

thankss

[timid birch]

Not that i know of, well you could theoretically just puit your clip settings to capture the last 20 minutees, and you just have to remine yourself hitting the clip buttons every 20 minutes to but the parts together. Maybe someone else knows more :)

Hello, for me the gamedetection on steelseries gg does not work, any tricks you know to make it work? I also already deinstalled and reinstalled everything but it still wouldn't work

[hexed crypt]

Aye can somebody explain why recently my moments has began auto clipping whenever I yell/laugh? I have autoclipping completely disabled, and I haven't found a single person with the same issue I'm having on google. Please help, I end up having to delete like 20 random autoclips that the app keeps taking at the end of every session, and if I forget to my storage will literally explode.

[hidden anvil]

CAN WE NOT

[hidden anvil]

this might be the end for me and steelseries gg

[nocturne egret]

hi Even though I'm playing a game, I look at the gg application from the 2nd screen and it always says 'no game detected'.

[gaunt haven]

me too

[timid birch]

Same

[timid birch]

You have a funktion enabled which is as far as i know in beta. You kan disablee it in you Moments settings or in the drop down menu of the screencapture

[torn crane]

@hidden anvil @hexed crypt voice clipping is controlled separately from auto clipping, so you'd need to turn it off in the capture menu

[waxen timber]

f

[turbid egret]

turning this off does nothing, just me?

[turbid egret]

icl i dont think anyone would use this willingly

[torn crane]

the text is a bit unclear, but the overlay will ALWAYS be added when you use the "share" button. this toggle just controls if the overlay appears when using the "export" button

[turbid egret]

that sucks, especially since replacing watermark gifs were patched

ig i'll just be exporting my clips for now on

[hexed crypt]

Thank you, so so much

my space has been saved

[mystic forum]

Is everyone else also getting insane choppiness on Moments? Can't figure this out for the life of me by changing settings, nothing seems to help. Game Bar clips are flawless, but GG editing tools are really what I'm missing out on.

[wicked elbow]

is it possible to use moments not only for replays and toggle recordings manually?

[spiral furnace]

was moments not auto capturing fornite discussed yet?

[remote mica]

yes, I gave up trying to record anything

[mystic forum]

I just started trying the other day and I think I'm already done trying.

[lavish crypt]

https://tenor.com/view/kto-kounotori-kounotoritoken-lbow-storkholders-gif-25676483

[ebon loom]

Hey guys! does anyone know when The Finals will get auto clipping??

[outer echo]

Hi does anyone know why it won't record my own voice?

[tulip anchor]

When i make a clip it dosnt pick up my friends voice? is that a me problem or a setting i need to change?

[upbeat estuary]

Hi guys my app do this, what i can do ?

[gaunt haven]

Moment dont work actually ^^ but uninstall work

[lavish crypt]

Just Freshened everything for Steel Series Configs and Services Runs much smoother and it seems to be more abort premise ready.

[manic belfry]

tryna do desktop capture moments on my 2nd monitor but when I turn it on its always just recording my main monitor, cant seem to find a straightforward way to toggle between monitor 1 or 2

[grizzled whale]

Bruh my clips have audio moved by a little

[hearty creek]

I don't know what happened but I need help

[solar latch]

it doesnt detect valorant or any game for some reason

sm1 pls help

it says

"your auto clip enabled games" and says val

but when i go ing

it edoesnt clip or anything

[quasi pagoda]

wow

[vestal violet]

is it a game that is getting supported by steelseries? if not then you don't need to wonder. if yes look at what has been enabled for clipping. you can change and deside what should be clipped and what not. maybe in your case all of the options have been disabled

[solar latch]

yeah it is

valorant

[vestal violet]

then check out the autoclip settings

[silent cosmos]

Looks like your Moments are off

Also autoclip in valorant is a bit tricky, fails to recognise kills with weapons that have custom kill sounds

[solar latch]

how do i turn on

[solar latch]

its on

[silent cosmos]

Go to Game Detection and scan for games
maybe it'll work

[solar latch]

it says valorant there

but when i open game

\it doesnt detect

[void tree]

Spam?

Oh dang how do I ping mods

@jovial fiber sorry bro did I ping the right mod for this?

[warm holly]

pardon my language but WHAT THE FUCK dym laugh

how do i turn this off?

[torn crane]

turn off voice clipping

[warm holly]

[merry mango]

You can always ping me :)

[granite wren]

Goo day @merry mango I'm having a problem with my moments after I clipped my warzone play. It's laggy. How can to fix this? Thank you!

[merry mango]

Let me answer with a question, why are you asking me? 😄

[merry mango]

But please don't ping mods or staff for support :)

[brazen plover]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[acoustic crypt]

is anyone else getting their clip frames destroyed even tho their game is running at full fps

cuz this is NOT what the frames were like when i was in the match

[heady spear]

This is how my clips are, it randomly fixed itself but has now gone back to this

[mystic forum]

Yep, also seeing this. Moments are useless for me because of it

[granite wren]

Because you helped others. 😅 I hope that you could help me too.

[solar latch]

@merry mango

[marsh knoll]

Do anyone know how to remove game from game detection list that was added manually?

[shrewd basalt]

All my clips are extremly laggy like this, have been for a long time. How can I fix this?

Also as you can hear the audio is out of sync

[spring quartz]

Do you have elevated capture on in the settings? It might help

[shrewd basalt]

I had, but it has been removed in the latest version

Didn't help though

[topaz carbon]

My Moments says its turned off and if I go on it its just loading. How do I turn it on or fix this?

[cobalt tendon]

My SteelSeries autoclipp every game, how do i turn it off?
Its really annoying to hear the notifications of clipping and i have around 30 clips per match!

[woeful bridge]

my moments are also laggy 13900k 4080 128 GB RAM recording to a 2 TB 980 pro and the auto moments are not saving my settings i want them all off but the one auto record on Fortnite but it never remembers anymore

[little wedge]

anyone know why my moments keeps randomly clipping me doing nothing, it says "audio recording" im not in a discord call or anything it just keeps doing it

[merry mango]

It reacts to your voice

The game is prob running in the background?

You can disable voice clipping if you'd like

[little wedge]

its off xD

thats why im confused

[merry mango]

Keep in mind that disabling auto clipping is not enough

[little wedge]

auto clipping and voice clipping are off

[merry mango]

No idea then 🤷‍♂️

[silent cosmos]

I was about to ask about the same thing

[topaz carbon]

How do I fix this?

[hushed coral]

so ever since the recent update, everytime i start COD i have to remove multiplayer clips. where as before wen i removed them they stayed off

[undone epoch]

hi ya, ive noticed that steelseries moments is taking over my oleg screen on my apex pro and my nova pro screens and i hate it and want to turn it off but cant find it in the settings

[humble pebble]

Yeah, have the same issue. Super annoying - seems like 62.0 was a little rushed 😩

[undone epoch]

Indeed, as there is no way to turn it off (hate that) but what's annoying me is due to that update it turns off and on my RGB on my keyboard

[torn crane]

@undone epoch @humble pebble you should be able to turn it off, it's just under General > Notifications instead of under the Moments settings

[undone epoch]

Weird coz mine is off in the gg software last I checked.

[north pond]

how do i turn on capturing mic and discord on my clips?

[bitter flame]

can i somehow cut moments in app ?

[topaz carbon]

Help please? I cant turn it on again and I need it asap

[topaz carbon]

Had to reinstall the software. Fix your stuff please.

[silk pine]

Anyone having trouble with moments and helldivers? I keep turning off death autoclip and it turns back on every time. I have the 20x 50x and 100x checked but they never trigger.

[merry mango]

That's not how it works, contact #official-support if you're having issues :)

[shadow moat]

Can anyone tell me how to turn off Auto clipping from audio? I have the setting off in Settings. but every like 30 seconds it just clips off of me laughing or a video im watching laughing.

[sly fox]

try to turn off other progress picking, just leave the game progress picking

[swift idol]

bro

my steelseries keep loading

[swift idol]

@weary heart @thorny charm @merry mango

help

[thorny charm]

Please do not ping moderators.

[swift idol]

can you help me

[thorny charm]

No am currently at work, support on our website can : )

[swift idol]

ok

[icy lynx]

After reinstall of steelseries gg soft i have an issue with moments

I switched off the voice clipping but it still makes clips on laugh or other loud noises

[swift idol]

any1 knows how to fix steelseries gg only loading=

?

can any1 fucking answear or what omg

@merry mango sorry for tagging but i need help

my steelseries gg wont open

its only this screen

[analog oar]

https://youtu.be/kbBgCvc85wM

https://support.steelseries.com/hc/en-us/articles/360060998272-Is-GG-not-opening

[swift idol]

its not working

[neat flume]

When recording clips on MW3/Warzone, the clips are choppy as you can see here. Is there a solution for this? I want to use moments but it really is ruining my moments! Please advise and thanks in advance

[safe field]

why is my moments voice clipping while i turned off the voice clipping

[zinc girder]

why does moments not work when i try clip, i already tried doing everything the faq said and it still wont work

[wanton forge]

sam here, mine is off but it still voice clips

do yall have same issue to, where it voice clips even with it off?

looks to be a bug in v62.0.0

[tacit bridge]

I was having issues with the game or chat audio not being picked up, but it would pick up the pinging notifying me that a clip was saved. Now moments isnt working for me.

[wraith kayak]

how can i enable it?

[zinc girder]

bro i keep pressing alt+s to clip and it just doesnt work for some reason

[stable mist]

I'm going to add onto the pile of people saying this, voice clipping should not happen when it is turned off.

I don't like Steelseries "listening" to me when I have my settings so that they don't.

It's also just generally annoying to have clips that I don't want because Steelseries went "oh you laughed" when I laugh all the time.

[woven rock]

how can i stop moments from controlling my oled? it just displays the steelseries logo

[slender drift]

Since the most recent update steelseries GG has started capturing audio clips despite it being off in my setting. Tried restarting program and turning setting on and back off again. Just adding to the pile of people saying the same

[unique heath]

99% sure moments has been tanked since the last couple updates
It's freezing my OLED and auto-record for Valorant doesnt work any more

[frigid quail]

hello，does moment not support Arena Breakout Infinite now?

[tame matrix]

yeh i'm having problems with moments auto clipping every time i laugh even tho auto clipping is off, its really doing my head in

[tame matrix]

i'm getting the same but when i'm talking to some1 or laughing at some thing ive done in game

[abstract heath]

I turned off auto clip, but now if I enable recording. It auto clipping every minute even I didn't press the shortcut. How can I fix this?

[slender drift]

I'm hoping I can roll back the update until it's patched but at the rate updates have been going I kind of just want my money back and I'll buy a different brand

[tame matrix]

there nowt wrong with the head sets its the program mate but yeh its a blag and a half

[rapid heart]

Does the desktop capture feature work like shadow play, in the sense that if its recording all day, it eventually deletes the footage on its own?

[torn crane]

yes, it'll keep the footage in a buffer/RAM and only save it if you hit the clip button. it's the same for regular game capture too.

[cloud dock]

Is there a way to fix moments from randomly stop detecting the game is running>?

I cant continue to restart the game every time it decides to break ;_;

[tame matrix]

the amount of unwanted saved clips and notifications that a clip is being saved its getting stupid now . when is it going to be fixed . i cant even talk with my friends out of game or when stuff on youtube now

turned off and on latest and tried previous version with no luck

can we not just get rid of the voice clip bs as good idea on paper but in reality , its total bs

[forest shuttle]

Anyone able to get ghost of tsushima to clip properly in moments?

[tardy plaza]

Whenever I hit my shortcut to clip I hear the clipping noise and it says clip captured but when I check nothing is saved

[slow violet]

mmmm love it

[loud crown]

???? i have the setting turned OFF???
this is sketchy...

[ivory patrol]

same thing happens to me on overwatch but way worse

[supple current]

anybody know how to fix the volume of clips sounding low? for me they sound perfect but whenever i send them to my buddies they are a very very low volume. exported clips are low for others, but for me are perfectly fine

[plush swan]

i think im having trouble cliping in tf2 with moments as it doesnt always work when i press alt s to save a clip

[real hearth]

Is it a thing where Auto-clips/moments is clipping moments in game even though auto clipping is turned off? This has been a thing for weeks now and is actually getting frustrating.

[plush swan]

I think I have it on and it's not clipping yet I pres alt s to clip but it doesn't do it.

[thick fern]

I have an issue with the clipping, when I save the clip, it’s supposed to record my voice as well through my mic, sometime it works but most of the time it doesn’t and to get it to work I mess somehow around with the settings and it only works once, after that it doesn’t work again.

There is no issue with my mic, my mic is good, works in discord and as I said before worked in some clips(3).

Also, in the clips where it does record my voice, it doesn’t have the game audio.

[frail acorn]

whats a good and easy video editor? i want to put my moments into one video and post it

[unique heath]

Davinci Resolve

[loud crown]

anybody know how to get steel series gg to not use my microphone even after turning off mic capture?

its a bit of a privacy concern of mine

[supple wave]

anyway to turn autoclipping when it captures laughing, keep getting clips made cos a laugh was detected. Already got auto clipping off so i have no clue why its doing it

[sleek jacinth]

this software is getting worse every week. i turned off the reaction auto clipping feature and still clips when I laugh lmao

[glacial marsh]

im fine with it clipping when i laugh

i just wish it would clip when i ask it to XD

[loud crown]

i know right? seems a bit intrusive

[unique heath]

moments has been fucked for the last couple updates, I expect a fix

[frigid nexus]

Question for the masses, my clips are working as intended, both auto and manual, but the audio is off from the clip, audio is always ahead of the other. Has anyone else had this issue?

[tough comet]

Is there a way for moments to automatically name the clip to whatever it is? Like instead of having a whole bunch of “call of duty captures” it names it 5x kills or double kill

[molten obsidian]

mic capture turns off automatically

is there a way to fix it?

[ember sparrow]

Anyone know why clip is so bright?
Changing brightness in game doesn't help

[tawny epoch]

when lauching steel series i go to my moments bc i want to start my desktop capture so i can clip, but when i click on moments its just infintly loading, anyway to fix this?

[mystic wing]

Hi guys, not sure if anyone can help, whenever playing games at the moment. Moments seems to be clipping things based on audio/my voice but i have voice clipping turned off. Can anyone give a potential insight as to why this may be happening?

[odd talon]

I have said this before but its still happening and its really annoying. when i have a clip i want to share i export or share i place it in discord it sound super quiet guys what are you doing.

[odd talon]

turn allow voice clipping off

[main basin]

Im having the same issue, ive disabled voice clipping yet its still doing it...

I think something is bugged

[tropic hull]

yea, i have this too. I have voice clipping off, and steelseries still making clips when laugh

[mystic wing]

its already turned off which is what makes it so confusing

[odd talon]

just go to the older version then

[opaque siren]

Is there a way that I can remove the capture ping from game clips?

[lean oxide]

ok why does moments keep auto clipping stuff even tho it clearly shows i have auto clipping disabled?

[maiden narwhal]

is there a way to have moments upload to youtube in higher quality within the program?

[zinc crown]

Hi, I'm a big starcraft 2 player and I'd like to be able to use the autoclip function (to capture important actions) when I play... does anyone know if there's a way?

[plain wadi]

how to disable voice clipping because im muted and its cliping even if im muted and this is annoying

[tropic hull]

its bugged.

Yo, is someone here who use moments to make clips from Fivem ? I cant use moments to take clips. Steelseries cant detect my fivem.

[broken sand]

is there any way to clip roblox through moments?

[rancid coral]

Anyone know how to turn off or reset the display for arctis noa pro wireless screen. It constantly says "Moments capturing xxxxx" even if the game is closed, uninstalled or running. I want to keep the detailed display on but I don't want the moments notif showing up as it hogs the display

[verbal prairie]

Hello Steelseries Community

I need help figuring out what the Problem is on my Steelseries Moment clips.
All of the sudden Clips especially Clips from the Video Game "Valorant" are (extremly) laggy, have delayed sound (This happens most) or just goes 1 second instead of 30s after pressing.

This isnt only Valorant, but it happens most to that Game. In "Rounds" it happened once.
Ive got enough Space on my Drive so this shouldnt be the Problem.

[placid abyss]

does anyone know why it wont let me enable capture?

[winter depot]

Does anyone know why it doesn't detect rocket league from epic games?

[plush swan]

having trouble clipping in tf2 as it not always detecting a clip and i think it has somthing to do with the 64 bit update and im hoping that could get fixed so i can clip some funny moments

[unique heath]

damn I wish we knew

[spiral hare]

this is happening with me, i'll even change the game and it will say its still capturing the previous game.

[spiral hare]

im having this issue as well but with call of duty. all my clips are laggy and freezing.... and thats if they even capture them. . I just recently got the nova pros so I dont if that has anything to do with it but thats the only thing knew. My drivers are up to date... I dont know whats wrong. ive uninstalled and re installed. if anyone knows what to do, please ocntact

me

[placid abyss]

It won't let me flick it on🤨

I'm not stupid 🤣

When I go to turn it on it won't let me 🤣

[turbid bramble]

how can i record fivem

[rancid coral]

Yep. Turning volume up and down does nothing. It’s only been a recent issue.

[snow patio]

Im having trouble with the clips i get from r6 the clip stutters laggy kinda anyone know how to fix i have tried lowering fps and quality didn't work

[candid bough]

Im having stuttery clips with COD

trying another reinstall

[thick fern]

I have an issue with the clipping, when I save the clip, it’s supposed to record my voice as well through my mic, sometime it works but most of the time it doesn’t and to get it to work I mess somehow around with the settings and it only works once, after that it doesn’t work again.

There is no issue with my mic, my mic is good, works in discord and as I said before worked in some clips(3).

Also, in the clips where it does record my voice, it doesn’t have the game audio.

[tidal turret]

go into the settings at the bottom of the gg app on the left hand side -> Capture and Sound -> Scroll down to audio and change your Audio device to the audio device to match the one you use in game for game sound and then change the chat device to the one you have set in discord for you to hear your party then set your mic to your correct mic. Dont try and do it through sonar

[thick fern]

yes, now my audio works but my microphone doesnt, the settings are the same throughout all applications

[tidal turret]

are you using sonar microphone? or just your normal microphone?

[thick fern]

normal;

[tidal turret]

hmmm thats weird, i have mine set up the same and it works

is your microphone muted on the microphone itself?

[thick fern]

nope

as soon as i make the audio device not work, my mic works

[tidal turret]

that is weird

whats your sonar set up?

[thick fern]

wdym

[tidal turret]

on your steel series gg, do you have "Sonar" on the left handside above "moments?

[thick fern]

yes

[tidal turret]

click on that and see if your correct mic is set in the morophone drop down

[thick fern]

click on sonar?

[tidal turret]

yes please

[thick fern]

yep, its my correct mic

[tidal turret]

perfect, now in your settings again put your microphone to "SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device)"

and change to that one in dicord, and also your game

that should fix your issue

let me know

[thick fern]

doesnt seem to be working, my audio is fine but my microphone still doesnt work

[tidal turret]

im sorry, i am following the steps i did to get mine working. I wont be able to assist any further mate. I hope someone else in here can support - or a mod?

hopefully you can work it out soon, im sorry i couldnt

[thick fern]

alright, thanks for helping im sure your tips wouldve helped, but it seems a bit more difficult in my situation

[little adder]

Now it decides to clip. Really annoying 🥲

[pseudo hatch]

Anybody else with issues when clipping through Moments? It seems as if the audio and video track are out of sync?

[covert wedge]

Morning all, i have a AMD Ryzen9 5900X and a Gigabyte 7700XT, I currently capture/stream at 1080p/60fps, but i occasionally get in game freezes (whilst at 165fps via Monitor Freesync) but i was wondering whats the best settings for moments? i occasionally get audio mixed up with the video so it doesnt look/sound accurate.

[knotty grove]

Does anyone have where your messing with a clip and it has no audio at all but shows you do but when you share it has the audio? Ive uninstalled it completely and it still has the issue

[torn crane]

you're muted in the editor, click on the volume icon to unmute

[knotty grove]

i officially feel like a huge dumb-a

thank you

[bronze badger]

what do i do if its not turning on. i have helldivers in the background and it has only started doing this in the past week or so. before that i had no issues. i tried looking in settings and it still wouldnt turn on

[nimble pollen]

try restarting your computer. i had the same issue and worked for me.

[bronze badger]

this has been consistent over the past few days. restarted or not

[hexed carbon]

will they be adding a vr shortcut to take a clip? ive been using the voice ones but they are really unreliable

[pastel ocean]

it randomly stopped detecting pavlov vr

[hexed carbon]

was working for me earlier in vtol

[pastel ocean]

i use voice enabled clipping, every time i laugh it clips

[pastel ocean]

i think it has something to do with easy anticheat, because it detects the game white its starting and has the EAC logo, then stops when the game actually starts

and since the game itself doesnt have an exe file i can point steel series to i cant force it to detect

[hexed carbon]

probably linked to the pavlov launcher exe instead of actual pavlov running exe

the game should have an exe? check your steam common apps folder

[pastel ocean]

pavlov.exe runs the launcher

it used to work just fine when pressing play in steam

[hexed carbon]

what is the file path of the game while running?

[pastel ocean]

how would you check that

[hexed carbon]

might be able to check with task manager

sometimes it can even just be the name of the app in the app view menu

im checking a similar game and the files are in a win64 folder, sometimes it might also be labelled bin or something similar

[pastel ocean]

oh it does have an exe, adding it to the moments game detection doesnt make it detect, it also doesnt show up in the list of games, i think moments is merging it with the other Pavlov vr that doesnt work

i restarted the game and steel series

[hexed carbon]

nice

[pastel ocean]

not nice, its not working

[hexed carbon]

oh

missed an "nt" in your message lol

[pastel ocean]

oh lmao

[hexed carbon]

not the greatest solution, but a temporary one would be to use the desktop capture mode

im not entirely sure if it supports voice clipping though

i gtg rn though so hopefully you can get that working

[pastel ocean]

i could do that but i dont want to every time i start the game

[hexed carbon]

yeah it would definitely be temporary

[frigid mulch]

anyone been having issues with games autoclipping despite the autoclip settings being turned off?

[unique heath]

I have the issue of games not clipping when autoclipping is enabled

Literally any comms about fixing moments would be great but I've heard nothing about the trash state its in

[wide kiln]

anyone having an issue with moments still voice clipping even though voice clipping is disabled?

[wicked bear]

Love when 3 bars instead of one apears and it completly removes the sound

Plus i have mic disabled but it still apears

[hushed coral]

Why are my clips still going off after i changed the clips setting on COD from 16 clips to 5 (removing multiplayer clips). it never did this before until the recent update

[umbral sphinx]

Is anyone having issues with clipping Xdefiant???

Anything I capture from Xdefiant will not playback...

[rigid kiln]

so i just downloaded moments and was testing you the clipping software can anyone tell me why my clips come out choppy like this and my gameplay shows up normal for me when playing

[fierce kelp]

it wont let me clip my game with moments, and keeps telling me I need to launch

[dull coyote]

i resently saw in the setting that it has uppdated and you can change versions, mby try the older version to see if it runs better?

i dont know if it will help but you can try

[dull coyote]

might just be the update try going back to an older version?

[rough phoenix]

Hello,
I got a question about this software. Since it's a 3rd party software, can you get banned for using it?

[rigid kiln]

no

[rough phoenix]

Alright! Thanks for the respons :)

[rigid kiln]

can someone help please

[rough phoenix]

Can it be because of the max. fps?

or gpu card

[tranquil obsidian]

Try specifying in "Steelseries GG Settings -> Game Detection" with Fortnite to use Desktop Capture (it's probably set on Auto and not compatible, using game capture mode?)

[slender drift]

Had anyone updated already and tested if it fixed the voice clipping despite it being turned off issue?

[lethal cairn]

Find a fix yet? My moments has done this since forever. Also when I export a clip the audio never matches the gameplay, it is always off by a few seconds

[rigid kiln]

sadly no

[lethal cairn]

I love sonar but hate moments. Have you tried any other recording software like metal? Idk any others

[wind crag]

Does anyone know why there are fps drops when recording in multiversus? (they don't exist in the game)

[bronze badger]

it wont let me select the latest version at all

[glacial marsh]

are there no mods or devs in this discord? if there is, an update would be nice. its obviously everyone having issues and i really liked this app to clip my stuff but tbh with all the problems literally everyone is having with no response or follow up makes me want to find one that will actually do what i ask it to LMFAO

[brazen plover]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[glacial marsh]

thank u bot

preciate the follow up

[glacial sentinel]

saved trims made with the new feature, even when nothing is changed, get significantly lower resolution, known issue?

example (original clip left, saved trim right)

[rigid merlin]

how do i stop it from auto clipping every time someone laughs its so fucking stupid

[torn crane]

in the menu

[south drum]

not sure why but all my clips are suddenly really laggy and stuttery, I have not changed any of my settings, do you think this might be an issue with 2.5 engine?

I'm thinking it has something to do with the saving/size? the 129mb clip was from a month ago, whereas all my recent clips are like 12mb.

[runic cosmos]

anyone know how to turn off moments notifications on Nova Pro Wireless OLED display!?????

[torn crane]

Settings > General > Notifications

[inner lichen]

can anyone help me figure out why when i share my clips they are really quiet

[surreal topaz]

Clips are lagging or not working and when i want to watch them they are trash because of moment destroying absolutly everything.

[spice sedge]

Having the same issue as most of y'all, my 1v5 ace clutch on CS2 was unwatchable because of how bad the stutters and video lag were.

It sucks because AFAIK, Moments is the only software that actively clips your epicness for you and it's borked

[south drum]

yeah I had the same issue, I'm gonna try switching over to the previous engine version and see if that helps fix it

[frigid lake]

clips the clip but doesnt save to the file nor in moments wth going on?

[outer hound]

Hey my clips kinda have the audio play earlier than the video...? Anyone know how to fix that?

[pine hawk]

i have had that happen ot me as well it fixes it self over time, but you can see if there is an update for Steelseries GG

[surreal fractal]

Does trimming the clips and saving them makes them lose quality?

[outer hound]

It updated yesterday so yeah.. it's the newest version the first clip was fine but the 4 after it were garbage thanks to the audio being like 8 seconds too early

[gaunt pawn]

Hey has anyone had the issue with the clips you make on overwatch 2 end up high saturated? it seems to only happen with this game and I'm not sure if there is a setting or something in the game i need to change to fix this issue.

[merry mango]

Are you playing with HDR enabled?

[gaunt pawn]

yeah i am. is that the issue?

[merry mango]

Most likely

[plucky wigeon]

any idea why when im clipping on moments, my media is being picked up as game audio? previous updates it wasnt so i could clip without it being tainted by whatever music im listening to

[gaunt pawn]

let me take it off and see if that works. thanks!

[merry mango]

I'm fairly confident it will - you're welcome! :)

[main arch]

is there no way to sort moments? i can see tags for double kill triple kill etc?

i cannot find a way to filter them by the tags, and the filenames mean nothing

[plush swan]

im problem for team fortress 2 after the 64bit update where its ot letting me clip after pressing alt + s it does let me record when switching between tabs for a short time but overall the application not clipping tf2 when left open bit after and im hoping this can get fixed

also am i the only one with this issue?

[sleek jacinth]

i turned on my pc and first thing i see is an update for the software. Im about to boot up WZ I hope they fixed it and i could start clipping again. 🤞

[plush swan]

thing seems to be happening in game capture and i dont know why but im hoping this can get fixed

[empty wigeon]

Does anyone have a fix for extremely laggy and dysynced clips ? they are completely unwatchable lately

[plush swan]

and it was working well before

[twin scarab]

I've been using SteelSeries for a while now and i absolutely love that auto-capture moments. just wish there were more games that had this capability such as Gray Zone Warfare. I am not sure if there is a way to make recommendation but I figured here would be a good start

[oak raven]

Honestly any way to fix this bugging out -_- the moments I really need clip's it wont clip no mattern what I try...

[odd talon]

go here and change the audio device

[gaunt haven]

Hello, you don't know how to fix it because I can't clip my desktop, I can't start it when I click on it

[plush jackal]

Why does it autoclip when hearing simple dialogue? Its literally taking up unecessary space

It gets called “voice clip”

[torn crane]

voice clipping will listen to your mic and chat and clip if it thinks people are laughing at/excited about something happening in game

you can turn it off in the menu if you don't want it on

[plush jackal]

yeah i want it turned off, how do i find that option

The laugh is fine, but not the voice clip

or “excited” as you mention, its getting it all wrong lol the characters have no humor

[astral current]

Is there anyway to recover a deleted clip?

[crystal stratus]

can someone help me

[gaunt haven]

lags

[plucky wigeon]

hey, just done this but now the audio in clips is just complete static, and not sure why

[odd talon]

yes go to your recycle bin

[odd talon]

did you pick the correct audio devices?

[odd talon]

It could be that your video quality is lower then high or your fps is 30 fps. If that does not work and you have a good system then i would try putting steelseries as a high priority task

[odd talon]

I had this happen to me before if closing it with task manager does not work then i would reinstall the software

[plucky wigeon]

Yeah, I had to fully reinstall GG to fix it, it just refused to capture properly

[median carbon]

any way for me to select a different monitor for desktop capture to clip?

[modern radish]

Is roblox detectable ?

[soft lion]

I notice that changing the save/output folder for clips makes the new clips auto-delete.
Changing back to the original output/save folder fixed it though.. :/

So thats a bug I hope will get looked into in the future 🙂

[merry mango]

Report it to support if you want to make sure they know :)

[soft lion]

Is that through the discord or through a web form somewhere? 🙂

[merry mango]

Through the black chat icon on the support website. It will try to help you before letting you contact support

#official-support

[soft lion]

Oh, awesome! Thank you! Will do that now 🙂

[merry mango]

You're welcome :)

English only please :)

[potent elbow]

There is audio slippage in some of my clips, like in this video. How can I fix it?

[amber tartan]

I've set up my SteelSeries today and made 4 clips without problem. Now no matter what i do, the shortcut stopped working

[vast briar]

https://www.twitch.tv/videos/2164509404

[warm holly]

any way to start desktop capture on start?

[steep parcel]

DEVS WE WANT TO HAVE DESKTOP CAPTURE ON START PLS

and why are colors a bit more unsaturated on clips, its not the actual colors

I have tried Medal.TV and Nvidia and they have the real colors, I dont use any HDR or whatever

[merry mango]

#1070392859125104660 :)

[steep parcel]

Been looking there

And people have been saying it for a long time

Doubt my request is going have any effect

ive had moments for a very long time and not a single improvement

You guys really dont care about ur product

[merry mango]

The more people who ask for it the more likely it is to happen

[merry mango]

There's been lots even if you haven't noticed. Check out #gg-updates for details :)

[merry mango]

Please keep in mind that mods are not SteelSeries employees

[steep parcel]

I will just use nvidia then, the colors on there is actually the same as well and I dont need to bother opening it up every time

[merry mango]

Use what's best for you :)

[turbid egret]

steelseries enabled voice clipping when i turned it off and now i have gigabytes of clips from the past week wtf

there should be a way to select multiple clips and delete them

nvm you can for some reason it's rightclick

[atomic pagoda]

Hello, I have a question, when I try to save the recording, nothing happens. I want to record a replay of GTA SA

[north mesa]

did you get updates on this?

[atomic pagoda]

how to fix?

[dreamy burrow]

how to fix says the game is in my games

but wont clip for the game

fixed

[dreamy burrow]

you gotta turn on game capture then it lets you clip

if game capture isnt on them you cant clip

[agile sable]

if anyone can help, I can't find a solution

But my cursor is captured in all of my recent clips, I don't know what changed but it started doing it at random

It doesnt matter if a game is in fullscreen or when the game is in a window, it's captured either way

this also includes in-game cursors like the custom cursor in helldivers, that's captured in all my recent helldiver clips

[dreamy burrow]

you can take the crosshair out in settings

[agile sable]

Okay

Thank you

That worked

But I just want to state that I NEVER EVER put this on

I do not touch my settings

[dreamy burrow]

lmao

it auto does it on the update i think

[agile sable]

thats stupid if it does

Thank you so much

[dreamy burrow]

always

[tough ember]

Anyone having problems clipping Warzone? My videos are very choppy and have audio delay. No other game has problems clipping. Also happens with Shadowplay

[celest ginkgo]

hello. can someone help me i get into valorant it its not detecting the game

[weak merlin]

Does anyone have a solution for the flickering in Warzone clips?

I have the same problem for some weeks now like this gentleman on reddit
https://www.reddit.com/r/steelseries/comments/1axui62/clips_are_glitching_cod_warzone_3/

[red spindle]

Is there a way to turn off steelseries auto clipping because of a laugh? Theres times where im not even talking and it clips it and says there was a laugh

[quasi raven]

Why csgo doesn't work on autoclip? i use it before and work

[opaque siren]

Has anyone's clips been getting weird lately?

To specify, not playing in a video player, weird?

I think I found my answer

[frail zenith]

that's a windows error, file system error, run chkdsk or whatever it is called these days. you need to chech your hdd for errors looks like to my non-expert eyes

do a google search on that error

[gaunt haven]

L

[plucky comet]

is there any way to sort by untrimmed I want to get rid of all my untrimmed videos but i cant and its stopping me from using the application because I have so many clips I cant clip anymore

[gaunt haven]

why doesnt it capture audio

[gleaming mulch]

hello guys my moments doesn't capture any of the automatique clip on valorant

could someone help me pls ?

[zenith tree]

can someone help i had a bunch of clips stored on my steel series atleast 500 and i got back on my steel series gg after a few months and there all gone and i really need them back

[earnest bison]

anyone having choppy clips in COD ?

cuz all my clips in other games are great except for COD (mw3)

[timid lake]

cod is a much more graphics and Processor exhaustive game than most others. i would try setting moments to 720p and 30fps and see if clips are still choppy. the difference visually is hardly noticeable.

[idle hornet]

guys what the hell

it's taking 1/4 of my performance

[steep bone]

Everytime I clip it wont save any ideas?

[tepid rock]

When is moments coming to mobile? Need a tangible way to access my clips, on the go.

Need a iPad port at least ^

[steep bone]

Steel won't detect the game i'm playing any ideas?

Already added it manually

[frigid mulch]

does the trim function of clips lower the quality? it claims 720p, 60fps but the quality looks insanely compressed after a trim

[frigid mulch]

looks like im not the only one noticing the same thing

found my answer. bummer

[earnest bison]

ty

[silk hinge]

Hello, I have a problem with the gg steel series recording itself "the last 5 minutes" when I'm not at the computer or playing some game, it automatically records videos for me, I have it set to the button, auto-clip is turned off, I've already reinstalled the program, the same thing is still happening, can anyone help? do you have any ideas what could be wrong? I will add that 2 weeks ago everything was fine, nothing happened and it recorded normally when I clicked the assigned button.

[remote ledge]

Is it possible that the Programm can detect like FiveM? Bc i need to enable Desktoprecording everytime

[ashen goblet]

Hey I’ve been having troubles making my moment detect my Dark and Darker game

I have it through the independent launcher and I was wondering if anyone had the same issue

[shrewd basalt]

Yeah same, it sucks... I just trimmed a clip and removed the original file, only to notice the terrible quality... So now my original clip is gone and I'm left with a pixelated mess that claims to be 1080p60...

[wanton ruin]

I cannot get moments to clip FiveM, I’ve looked online and can’t find anything any tips????

[arctic cloak]

interesting edge case lmao

in 2 hours

[sacred flint]

where does moments save the audio files for the clips because if i open it via windows media player i only have the game audio but no mic and no discord sound

[torn crane]

it's saved in the video file, it's just that most apps like windows media player will only play one audio stream

if you have VLC there should be an option to switch between them, but you're still only limited to one at a time

[sacred flint]

ah because in older clips there is all audio i was just wondering

[torn crane]

if the clips are old enough it might be from before moments had the feature of multiple audio devices, so it was all saved to one audio stream

(or moments was misconfigured and it was saving them all to one stream)

[sacred flint]

ok thanks

[west matrix]

Im having problems with my Arctis nova pro headsett when using sonar. Sometimes when my mates talk, the sound keeps going from one ear to the other. If that makes sense? Anyone had any similar problem? Or know how to fix?

[torn crane]

turn off noise cancelling in the "chat" device in sonar

[high dove]

anybody know why sound and video is asynchron in my clips? its annoying. sound is way to early

[west matrix]

Thanks alot, imma test it out

[near fern]

hey, im having issues with moments
whenever i turn on Desktop Capture, it just ends. I haven't used it before and I've wanted to for a while. Does anyone have a fix to this?

[near fern]

this or it just doesn't work at all

[hidden cliff]

yo bro that just started happening to me rn. it was working fine. i think it happened after the new update.

why is it doing that? is it solved yet?

[near fern]

idk, prob new update

[royal zealot]

my moments clips are really laggy on certain games even tho my pc can easily run it, anyone know how to fix?

[worthy smelt]

Hello

[royal zealot]

hello

[worthy smelt]

i have a problem with moments, every time i start desktop capture it turn on and after 2 seconds it turn off automaticly

never mind i fix it

[royal zealot]

did u ever fix this?

[surreal fractal]

well, then, for me, its useless, not trimming any clips until they fix or improve it

[wide vector]

guys, is it possible to auto-enable record desktop?

[hardy mica]

Sup' guys, I'm new here. Has anyone had any issues in the past when it comes to capturing the mic audio on SteelSeries? My headphone's mic is recently new, so I am pretty sure it has something to do with the audio-clip aspect of game capture.

[south drum]

i have no idea, i switched back to the older version o fthe engine but haven't had a chance to test it any games

[bitter hawk]

can someone explain why my vids has no sound, sometime it has sound, i always keep the same setting, no change 🤨

[royal zealot]

sometimes u gotta wait for it to load

[bitter hawk]

i have waited for a month

[royal zealot]

you gotta be in the editing mode on it, thats how it was with some of mine

[pseudo cargo]

i have problem when i record with moments the clip is lagging try to turn off background max frame rate in NVidia control panel and the problem is still there

my pc info:
cpu: R7 3700x
GPU: 3060TI
rams: 32GB

I'm using HDD to save my clips

[royal zealot]

lot of people have that problem no fix it seems

[pseudo cargo]

hmmmmmmm

[quick shoal]

Hi guys! Does anyone know what to do when ur moments app literally does not want to make any more clips?

Its been like this for a good bit now...like a month or so

[royal zealot]

did u check if its actually capturing the game

[dense tide]

when i click desktop capture it turns on for a few secs then turns off by itself

[dense tide]

pls help

[quick shoal]

I mean its always picking up what game im playing

[royal zealot]

like here

[quick shoal]

Yes, it is capturing the game

[royal zealot]

idk man reinstall

[fair plinth]

me too

when i minimalise

steel app

[quick shoal]

this may sound stupid but if i uninstall i lose all clips right?

[fair plinth]

probably but i reinstalled

and its the same

you updated to the newest version?

[umbral basalt]

Hi! I'm using Nvidia Instant Replay for my gaming funny moment videos and I save a lot of clips during the day. But sometimes my friends are talking too much and I can't mute their audio during the game so my clip is going to be useless because of that. I want to seperate my both game, Discord and microphone to 3 audio tracks so I can mute them whenever I want. What should I do? I tried to use Steelseries Sonar and Steelseries Moments together but I can't use 3 audio tracks when I try to open clips in Premiere Pro! The seperations are only in the Moments!

[royal zealot]

nah its in a folder on your pc somewhere

you can extract them first tho bc im not sure

[royal zealot]

yeah u can only seperate in moments unfortunately

before extracting

[hazy eagle]

hello, my problem is that i cant clip anymore and i dont understand why

[hazy eagle]

not if they are dowloaded on your pc

[hazy eagle]

i have the same as you

[carmine eagle]

anyone else's moments not working? i have fivem pulled up and itll register it for a second then go away and say waiting for game to capture

[hazy eagle]

same

[tough ember]

Anyone else has Issues with clips having Audio delay?

[safe vault]

Yes the past 2 days Ive been dealing with this now it is stuck on Moments is OFF and wont let me turn it on

[bleak yacht]

my moments arent capturing my cod clips

can someone help me out?

[tough ember]

I'm having the same problem. Have you found any solutions?

[verbal dirge]

For some reason Escape From Tarkov only automatically clips on deaths and not kills. Is there a way to fix this?

[gray helm]

Why moments can't clip my games but it show them when i go to scan for games , than when i turn on game it saying for 10 sec that game is detected and then again no game detect

[bleak yacht]

nope ima use gforce till its fixed

[junior juniper]

is anyone else having the issue of not being able to clip like i turn on desktop capture and it goes right back off

[uncut eagle]

me as well

[graceful sandal]

My moments dont work can someone help meee

[young pollen]

rssss

thoought it was just mje

bro what I did that was like a temporary solution was just uninstall and install again

but then it just went back after a day

weird

[oak peak]

my moments is randomly auto clipping even tho i have auto turned off. Any ideas?

itll just clip my valorant lobby and stuff

[modest ember]

yeah its happening to me to

[spiral stirrup]

what about when you upload the video to youtube? ive uploaded like 5 and its got missing audio/ mic

[gaunt haven]

i guess we all have the same problem

[merry mango]

Have you all contacted support with the issue?

[gaunt haven]

no

[last zephyr]

Does any one know how to fix clips that are froze or just lookj like screen shot

[merry mango]

You should :)

The more info they have about bugs, the easier it is to fix

[torn crane]

pretty sure youtube is the same and will only play the first audio track. if you want to upload to youtube, you should use the share/export button in the moments editor, since that will "crush" all the audio down to one track.

[spiral stirrup]

would love to but that doesnt even work when trying to click link account!

[young tundra]

Im trying to get moments to capture a game and it wont allow me to capture it whatsoever ive tried everything and recieved helped from a friend.
I also cant start my desktop capture at all

[young pollen]

wwww

[weak root]

ive got the same issue

[young tundra]

its annoying

[shut forge]

i agree. i get choppy nd sound delayed gameplay

they shouldnt have deleted the elvated capture option

[frail acorn]

need a little assistance, my buddies in discord arent popping up on my moments, anyone know why?

[dawn junco]

i was wondering if there's any plans on adding hunt showdown onto the list of games with autoclips? i love the system and the fact i can have it record designated game, mic AND vc audio channels is amazing, as nvidia's clip system can't even do that as far as i'm aware, i just wish it had the ability to autoclip hunt cus mid fight it's a miracle if i can hit the shortcut to record it without just recording 10 mins of footage to sift through hehe

[safe vault]

FIX YOUR SOFTWARE STEELSERIES

[mellow plume]

I cant clip wit the moments i only tried to clip on five m but it doesn’t work

[spiral stirrup]

Enable administrator mode on steelseries and it will work for five m

[mellow plume]

Thx buddy 😘

[spiral stirrup]

Welcome!

[spiral stirrup]

can someone tell me why this doesnt work when I click to link my YT account? #moments message

[naive shell]

I press alt s key for Moments but Moments is not active and I don't recognize even if I play the game, I wonder what the problem is

[modest ember]

i think destop capture is just fully broken

[naive shell]

Omg I'll have to look for more thank you

[frigid mulch]

anyone else still having issues with audio desyncing in clips? Just had my first run-in today

[sleek jacinth]

yeah same with me. but it was working fine until a couple updates ago.

[mellow plume]

hello can any one help me why it cant detect my five m

and i cant clip

and yees i put steelseriees on administrator mod

and this is are my settings

[lilac pasture]

how come when i make a clip and i watch it back i can only hear my mic out of my left ear? all other audio is in both ears its literally only my mic that isnt both

[unkempt moon]

having the same issue with valorant was working until today

actually pissing me off how often this happens with no fix

and cant us desktop capture it tells me not supported for this game

[frosty kernel]

My moments just wont record anything anymore. Whenever im on a game it should detect but it doesnt and I click record desktop which it starts recording for a few seconds and then stops recording

any way to fix this?

[frosty kernel]

makes sense

never working for me either

[modest ember]

might have to wait for an update

[unkempt moon]

yea its not working no matter what i do i just switched to nvidea captures

not the first time the app has just randomly failed either

[mellow plume]

Samw issue

Same*

[woeful nest]

hello, quick question regarding moments, it captures my ingame audio but it wont capture my ingame teammates voice chats, wht can i change in the settings to fix this? it used to work just fine..

[spiral stirrup]

I answered this here #moments message

[mellow plume]

Yea i saw it but it didn’t work

[spiral stirrup]

Like it fails to show what game you’re playing in moments?

[mellow plume]

Yeaa

[mellow plume]

Yea

Like it shows for a sec

And it disappeared

[arctic bough]

mine worked this morning. now it wont work tonight???

[frosty kernel]

I uninstalled and reinstalled moments and that fixed it

[arctic bough]

have done that twice

[frosty kernel]

Your clips should save into a video folder anyways so when you redownload it will just add them back

I got no clue then

It worked for me when I did that

Run as admin if you haven’t

And just make sure ur pc is up to date is all the rest of the things I was told

[arctic bough]

tried that too.... but like i said it worked in the AM, not now in the PM

[frosty kernel]

Yea that’s interesting

Maybe just something to due with moments

[arctic bough]

it recognises COD when the loading screen appears, but when the pre game lobby starts, its capture turns off. even if i start it manually, it turns off again.

[frosty kernel]

Yeah desktop capture was funky

Same thing was happening with me

Maybe just give it a day i guess and try the same things you’ve done

[arctic bough]

had been usisng it all week up until now

[frosty kernel]

Yeah I have over 600 clips on mine and it just started breaking

[arctic bough]

thanks for responding

[frosty kernel]

Good luck on fixing it though

[arctic bough]

ill post again if i find anything

[mellow plume]

can someone help me it cant detect my game it only detect it for a sec and then it Disappears

the game is five m

[gentle salmon]

it make some day i try to record , and it doesn't work on desktop record , it automaticaly switch me back in game mod and take no record

[woeful nest]

hello, quick question regarding moments, it captures my ingame audio but it wont capture my ingame teammates voice chats, wht can i change in the settings to fix this? it used to work just fine..

[gilded osprey]

Hello, steelseries moments is not working, whenever I press alt s it does not work, but when I enter the game it says active at the top right, this has happened in the last 2 weeks or more.

[waxen mango]

I have been facing this problem for a long time. Even though automatic clip capture is turned off, the program takes clips on its own while I'm surfing the internet.

[lost ore]

Why do my clips only clip 0 seconds

like what sigma!!!!!!!!!

now even cant cllip anymore

this is doo doo fart

[umbral sphinx]

I'm having the same issue, anything that I clip will not play back, It says that a clip was captured but when I go to review it, the clip wont play.

[gilded osprey]

my moments didnt take any clip but if says clip was captured that is different topic

i wish this problem solve possible as early

[merry solstice]

is there a way to got deleted clips back? i was playing a game and hit a clip, i decided to play in casual for a while after that so i had alot of unwanted clips. since i play the game casually normally my auto responce is to delete all. infortuanly this time it had a clip i wasnted to keep so now its gone

[solid solar]

Hi ive been trying to record at 1440p but when i selected it keeps recording at 1980p

and also when i trim a clip the quality gets bad really bad is this normal?

[tame elbow]

Did you ever find a fix for this?

[mellow plume]

can someone help me with this problem

[merry mango]

If it's not where Moments store videos then most likely not without file restoration software or something

But like it shouldn't be surprising that deleting videos deletes them? 😄

[viscid current]

moments not doing its thing rn keeps not detecting my game but when I alt tab to anything but the game it detects it

10/10

[tough skiff]

Hi can someone could help me, i cant capture make clips with moments can someone know why i can't ?

[spiral stirrup]

ok so no one in this discord including the devs have any idea why youtube linked accounts don't work. even though I have asked 3 times now..

Got it.

[arctic bough]

so i got my #moments working. deselect the option in General Settings, Run Steelseries GG when my computer starts. reboot. then start steelseries GG after you start the game.

[vapid rock]

hello guys i need help whenever i clip something the clip from the video folder dont have sounds only my mic and the one that is in the app theres sounds

[bright estuary]

https://cdn.discordapp.com/attachments/488664129322745868/1253301498406899722/image.png?ex=66755b7a&is=667409fa&hm=d368c037647c72c0c7b76f0283cb9ddcef3d351b269497d9cdfc8cdd608bdb29&

guys does anyone know how to fix
desktop capute
capture
i open press start desktop capture
and after one sec it says this

https://cdn.discordapp.com/attachments/488664129322745868/1253301701608341505/image.png?ex=66755baa&is=66740a2a&hm=933fe579e60f33695a936136cd42805b0088de67197d3244605d71c6786402e9&

[arctic bough]

Read my comment above.

[bright estuary]

can u plz show me what to do i dont know what option

u talking about

[arctic bough]

The setting in green. Ignore the red box.

[bright estuary]

so i just disable this setting

?

or enabl

i disabled this

[vapid rock]

hello guys i need help whenever i clip something the clip from the video folder dont have sounds only my mic and the one that is in the app have i want it to automatically have no need to export the one that is not broken

[bright estuary]

i did it it doesnt work i unchecked this setting in green i restarted my pc

and then i opened fivem and my clips are still bugged

[bright estuary]

it still says this

[arctic bough]

As I said read my post above. It's not just disabling the setting.

[arctic bough]

so i got my ⁠moments working.
Open SteelSeries GG Window.
Go to Settings.
In the General section, deselect "Run Steelseries GG when my computer starts".
Restart your PC.
Ensure Steelseries GG is not running.
Run your game.
Start Steelseries GG.

[bronze badger]

nope. still broken

even better now too, my headset wont even connect to the gg hub

[midnight stratus]

hi, i need help i use steelseries gg to clip FiveM but today dont detect my fiveM

i reinstalled the software but doesnt work

sometimes its detect the fiveM but for 3 seconds

[mellow plume]

same problem

[lethal dirge]

hi, I'm having a issue where moments won't clip, I've turned game mode off in windows and made it GG admin, it starts up then it disables...anyone got any ideas what to do

[median elk]

yo guys my friend installed steelseries for the first time to clips his plays , is it normal that it doesnt work , does he need to restart his pc maybe?

[rugged oasis]

Hi hi, im sure someone has asked this already but ever since the new update, my Moments has been broken

It runs in the background and detects my game but refuses to clip anything, when I boot it up and keep it open alongside my game however, it keeps going from "waiting for game to capture" to Detected and swapping back and forth every 10 seconds.

Any idea how to fix?

[junior juniper]

does this actually work be honest

[junior juniper]

dont try, just literal waffle lmao doesnt work

[manic coral]

it's broken

it needs an update

[timber summit]

Anybody else have big quality drops in moments when you take a clips and use the new trim function? like the trimmed clip using the new feature drops in resolution

[manic coral]

yep, I'm pretty sure aside from cutting down the length, it also reencodes into a lower resolution for some weird reason

[timber summit]

damn

id love the feature if it didnt do that

[manic coral]

Yeah I've been trying to switch from other softwares to this one but trim is weird

plus it's not capturing anything atm

[dapper cobalt]

Good morning, I have the following problem with Moments: Moments detects FiveM but cancels the game recording directly again and so I can't create any clips. Can someone help?

[lone fjord]

bro the sound doesnt work on my clips

[rugged oasis]

Has someone made any tickets yet? Are the devs aware of this problem

[lone fjord]

no i havent

[rugged oasis]

Yeah moments is just broken atm since the new update, rlly hope they fix soon

[wicked spoke]

Wait you're experiencing the same problem

I thought it was my pc

It immediately shuts off desktop capture and games detect for a second before it won't alt s

[rugged oasis]

Yeah exactly

It's annoying

[viscid current]

Same issue

[manic coral]

I submitted a ticket on their website because it's clearly broken

[rugged oasis]

Can the devs atleast let us know they're aware

[idle geyser]

why i cant use moment

It says

Press ALT S to save video

But it didnt work

I play warzone...

[grave fulcrum]

it automatically closes itself when im trying to open desktop capture

so everyone has this issue i guess

its about steelseries

[long leaf]

I can’t login on my pc it says password or email wrong it’s literally wright

[viscid current]

Check again

[wicked spoke]

If they live in a 1 party consent state or all of them consent if you don’t and you have desktop capture on

Then he’s

[lapis latch]

since a few days i have the problem that my game is not recognized (world of warcraft) and therefore i can't make short cuts anymore!
what should i do i also have the game in my list.

[weak merlin]

Does anyone found a solution for the flickering?

[warped hemlock]

i got the same problem

[calm sphinx]

i downloaded steelseries GG moments för cliping for FiveM, the thing is when i go in to the game it says that moments is active, but when i press my hotkey nothing happens, nothing get clipped

[merry mango]

It might not work with FiveM, seen a handful of people not being able to get it work

[calm sphinx]

stil i see many people use it

on fivem

[merry mango]

Aight, can't say that I've tried it

[grave fulcrum]

it has an issue for now maybe they will fix it soon

[manic coral]

I've opened a ticket and they've requested these files, hopefully it gets the ball rolling for a fix

[silk bolt]

i have this problem in my steelseries moments does anyone know how to fix it ?

[maiden narwhal]

it seems like moments is now causing cs2 to lag, maybe its something to do with new cs update?

[wicked spoke]

Moments executable exited with error err code 3221225477: Unhandled exit code

This is the issue

It's attempting the run the movements exe but it's crashing with error code 3221225477

[wicked spoke]

when did the problem start

This seems to be an access violation

DLLs are shutting down while movements is starting up so it gives the error for a memory access violation

[wicked spoke]

https://drive.google.com/file/d/1BI9o3na2z4lsZyNFFvYWWN_js2wwkFiL/view?usp=drive_link this is a GG 59 and is an older version

[turbid egret]

moments can never fail to surprise me on how such a huge company with a huge budget cannot hire a functioning QA team

yes bugs happen, but i would get less bugs from an app made by a solo dev

i don't say this in a toxic way, i want moments to get better, but they gotta improve their QA

[silk bolt]

it didnt even work once

[pure bone]

Lmao

[opaque siren]

Is there a way to find more gifs to the sellection?

[loud crown]

why does moments clip stuff way earlier? i clip something and it doesnt catch it
It starts too early and it ends too late

[misty spruce]

rainbow six siege clipping doesnt work anymore...

[velvet cedar]

my siege isn't clipping all together

[tidal dagger]

Hey yeah, I've had the same issue, Moments not clipping R6 siege, it was working fine a couple of days ago and now its been playing up, if its a known issue your end could we have an eta on the fix?

[undone epoch]

has anyone found out a way to turn off moments taking over my LCD screens on my keyboard and my novo pro wireless

ive disabled overlays in GG but when i launch a game it will still pop up on my base station for my headset

[wicked spoke]

No eta

Seems to be a new DLL that replaced an old one and the path wasn’t changed properly

What I recommend doing is downloading my GG 59 file I sent or searching for an older setup file

Or wait

[grave fulcrum]

if you have an issue with moments then you can try to download an older version of steelseries gg it worked for me

[tidal estuary]

I start the sonar but nothing changes, I don't get any errors, can anyone help?

[tidal dagger]

Yeah thanks for the reply, I funnily enough already have an older version saved on my pc as a backup as stuff like this always seems to happen haha

[sleek jacinth]

this was at 720p 30fps at medium quality

[midnight fox]

🇫🇷 Bonjour, j'ai activé "moments" récemment et dans les quelques clips que j'ai fait on entends ma voix mais quasiment pas la voix de mes coéquipiers en vocal discord, savez vous comment je peux faire pour les entendre dans mes clips alors qu'on est en appel ?
🇬🇧 Hello, I recently activated my "moments" and in the few clips I've made you can hear my voice but hardly any of my teammates' voices on the vocal discord. Do you know how I can hear them in my clips when we're on a call ?

Can someone help me with this please ?

[fleet sail]

hey guys

i have problem with GG moments

I cant turn it on

whenever i turn it on it automatically turn off

tthank you 😦

[wicked spoke]

Read the messages I sent earlier

[gentle salmon]

https://tenor.com/view/i-am-happy-mr-bean-gif-10360399820863469310

nice update

[fleet sail]

i download the same version, but again, and it worked again.

[gilded osprey]

I had the same issue but not in only rainbow for me it not clip for any app so doesn’t work for any game

I wish this issue solve as possible as

[zinc jolt]

cant get a clip it keeps turning on and off

[mellow plume]

Same issue

[livid bronze]

yooo why is my audio delayed again bruhhh

literally had that problem some time ago

and now it's back

no updates to gg tho

[lethal dirge]

It was doing that for me, they released an update and it fixed the issue for me.

[blazing dune]

hello i have a problem with Moments it dont capture my ingame audio only my voice, teamspeak and discord and i hear me twice

[next fox]

what do your setting look like?

[blazing dune]

I got it i uset my mic to play the sounds HAHHAHAHAH

but thanks

[junior juniper]

2 weeks and moments are still down

[zinc jolt]

still bugged

[midnight fox]

mine only capture in games sounds but not the voices of my teamates on discord 😭

[opal saffron]

Me: turns of auto capture. Steelseries Moments: I'll pretend I didnt see that (makes a voiceclip every 10 seconds

[midnight fox]

Can you help me ? I got quite the same problem but it's my teamate that I can't hear. My moments detect in game sounds and my mic but not my mates on a discord call

[frigid lake]

five m it will clip but not savee the cclip.... every other game works just fine wassup with that??

[young orbit]

Hey there, anyone know the fix for clips lagging like crazy ? It used to never do it then started out of nowhere. It sucks as I love the recording feature of GG

[barren matrix]

Hey is there anyone who could possibly help me out with my clipping, for some reason it is not picking up discord when I'm talking to people. A few days ago it wasn't picking me up now its not picking my friends up on discord.

[flat musk]

Yes, that was the case for me today too. I had cool moments with friends. I clipped it and it also showed that it had been saved, but when I wanted to look at it again there was nothing there and restarting the app or PC didn't help either

[plucky wigeon]

i ran into this, you need to make sure to set up your sonar profiles properly

so that you have things correctly set to your game/media/chat sonar virtual devices

and then you need to make sure in your settings theyre set to the virtual devices too

[flat musk]

Please check the settings to see if you have set it not to record you.

For me it used to be the case when I talked it was there but everything else was louder. Maybe the headset you're using isn't the best

[young orbit]

mine arent blank though they just are choppy and lagging like crazy but sound is fine . the picture is what lags

[flat musk]

yeah i fixed it but thx

[barren matrix]

sorry I'm not the greatest with clipping but could you explain it more because idk where it is in the setting

[flat musk]

dm me

[high dove]

Is the asynchron thing of clips now fixxed?

[pastel sage]

So, does anyone else know how to fix the issue that

My clips dont have sound, they havent for a while and i dont know what it is

[tribal arrow]

Hey I just saw that they removed "elevated capture" bc it was no longer useful with the new capture engine but it makes my game lag asf when i'm taking a clip

[rugged oasis]

Gosh I really miss when moments worked

[pastel sage]

glad im not hte only one having issues xd

I've had to swap

i loved moments but it broke recently, i thought it was just me

[golden fiber]

Is there a way to just record my screen for a long time with moments?(for a YT vid)

[fresh crescent]

So I'm having an issue with moments where.For some reason it started recording clips really choppy

heres an example

[whole pasture]

hello, this may have been mentioned before but i cant find it, How do i stop my oled screen being controlled by moments? while moments turned on and playing a game i want it to just display my GIF but instead it shows the Steelseries logo.

[steep bone]

Whenever I clip(with sonar off) It doesnt save the clip.

Any Ideas?

I've relocated my folder and everything

Itll appear in the folder then like dissapear ]

[steep bone]

anyone help you ?

[agile marsh]

hey how do you sync your audio for clips

mine is always like delayed

[tame matrix]

clips are so laggy and stuttering , whats going off?

[night pewter]

ay you think tommorow or the next day u can help me with the clips i dont know how to make it work they dont like to clip for me an i figured since its working for u if u could show me how u did it

[fervent dagger]

@ devs
the autoclipping for valorant is being wonky if you guys can take a look at that
it was fine before
but now its like im missing headshot kills multikills

but the only one thats consistent is clutch
even my ACEs arent being recorded

[idle sinew]

Try turning off your game mode off if your on pc

[idle sinew]

You may have other overlays interfering with your hotkeys check to disable other overlays with hotkeys I've had that issue before

[steep bone]

clips not saving for fivem any ideas?

[fervent dagger]

its never been on

[frigid lake]

na this been the same problem out of no where

and the thing is i have it on my laptop and its working just fine

the issue came out of nowhere then never fixed no matter what i did even after a pc wipe clean and reboot

[steep bone]

i legit just installed it too

and it doesnt work

[frigid lake]

is it picking up five m?

mine picks up the game and itll say it clips but the clips never save .. like i said evbeyr other game just fine

[red spindle]

Are there settings that I need to change that is causing my audio to desync in clips?

[rugged abyss]

anyone got a clue why the keybinds for moments are not working what so ever? even if i manually click the ''start desktop capture'' it just wont turn on

[knotty spire]

is there a way to make moments for roblox or no? because i managed to do it before but now i cant

[stone bobcat]

I have a problem because moments doesn't detect Steam games, it's mainly CS2. Any ideas?