#💬-general
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If you have anyone on the inside you can at least provide my email address to I’d sincerely appreciate it. Just throwing that out there 🙂
DM me your email and I'll see what I can do
You rock thanks man
Loud and clear. Literally can hear everything
ANC is great too with the leather cups my artic series pro wireless had the mesh and the leather makes it so much better
hopefully mine come on 1st
I cannot believe I read what I just read. I so hope all this goes through
Being able to get things early for reviews is so super helpful
Indeed. It’s hard to skip sleep for a night for a review when you work a day job and have kids haha
Worth it though in this case
It’s at least a chance! Thanks for the support guitar
wtf
so funny
Dude not cool
What happened to the ghost keyboards? The white ones
@undone rapids Tnx for Review Video 🙂 its rly good 🙂
Ty ty! It’s a long one haha
oh no my local currys has them in stock now 😦 but to late
Nova?
Nope bought a steel series headset and won’t go to another headset. I use to have turtle beachs way back at start of ps4 and during the ps3 days
Hey guys, I just received the new Arctis Nova Pro Wireless, replacing my Arctic Wireless, and when using 3.5mm jack in Line Out i get a large hum/buzz from my speakers. This wasn't an issue on the old headset. Any ideas what could be causing this?
That's fair :)
Are you able to update the headset?
Yes headset and DAC is updated to latest firmware.
Speakers are Razer Nomma, connected with USB to PC, and then aux on speaker to line out on DAC
Nice mine are coming tonight
I’m gaming with these on PS5 I can’t to hear how they sound
The Nova Wireless is out of stock on their website glad I got them at Best Buy
i had to get xbox ones
I got the PlayStation version
now there in stock 15 mins away from me 😦

but mine dont come till 1st
Rip
was gunna try cancel but already on plane
Best Buy also had same day shipping so I don’t have to go in store
Can you swap the leather cuff on the Nova, I see a like grip to do so, but I don't want to break it
the nova pro wireless or the wired version?
wireless, sorry my bad for not specifying.
no worries
it shows how you can take them off here: https://youtu.be/OkHCBcUXGY8?t=68
If you haven't seen it already, check out the unboxing and setup here: https://youtu.be/rDUBV2UVTZ4
Awesome! Thank you SO MUCH
good evening, i got a Arctis pro. after i got my new pc i cant use the ss engine software any more. someone that can help me? before it was working more than fine.
What does it do, infinitely load?
i try to use just the engine, to change the colors and sound bc i do not like the sonar. but that page wont load i think
oh, you would have to open a support ticket, you can find the link in the topic of #archive-user-support
Just got my Nova Pro wired today and finally got a chance to get them set up, so far love the fit of them and they sound amazing listeng to music. Coming from the Astro A50's, sound is super clear, the A50's are louder but don't sound as clean. About to fire up a couple games to see how they do in game.
Hi everyone, I have a question about the nova pros.
Should I get the normal wired headset or the wireless one with ANC for 100€ more?
I'm talking about these
why they so cheap compared to uk
Do mods on here respond to email support or nah?
If I buy the arctis ear cushions will they fit on the nova pro
the velour ones and softweave
No we're just mods and don't work for SteelSeries
As far as I know you'll need specific ones. The Arctis ones won't fit
What about those with the steelseries employee role?
They do work for the company but they are mainly here to hang out and not to do work
All support related things should go through the ticket system
That's annoying they don't sell softweave or velour alternatives as of yet
Yeah I thought as much
I'm sure they will soon but I have no info on it currently
Okayyy, yeah no worries thanks for answering
yw :)
No worries, i'm guessing support team have been getting a lot of tickets.
Sent an email and they respond within 15 minutes, I respond within 3 minutes and there's been silence for 4 days now 
They're generally very busy
As to be expected, especially with the release of the new stuff
Do look forward to exchanging to the new headset though, It looks like a headset I may be able to potentially wear outdoors
looks like a normal headset you use for music and not a gaming headset
I'm glad, hopefully other manufacturers go in that direction. My APW's would have been nice to take out but the mic spoils it, wish it was detachable or as tucked in as the new one
The top of the headset chipped on my APW's so the cable is coming out the left earcup 😭
Is it worth getting the Novas?
I'm happy to see if I can get your agent to look at your ticket & hopefully get a response out to you before the week ends if you DM me your ticket number real quick
Jedi fallen order sequel coming out next year
anyone know why my steelseries won’t clip anything? i’ve aced a lot in valorant and it almost never clips anything
yall
umm
i acctualy need a soundboard
if anybody knows one thats nov voicemod dm me
not*
My Nova’s came to inbox these babies
How do I use the Clearcast AI for the sonar
Wow these are lighter than the originals
im so mad rn, i was gonna get the nova pro but theres 2 things i hate about it
- the metallic design looks horrible imo
- theres a big bulge for the battery unlike the arctis 7 in the design, looks clunky
honestly id pay an extra $50 just for that if they could remake that
like 2 different versions
Interesting when I plugged in my dac it asked if I was in the EU & that sound will be restricted
I definitely notice the novas are lighter
with the new nova pros is there a way to stop hearing your self over the mic i just unboxed them not long ago and other than just muting the mic on the headset i cant figure out how to make it stop lol
It’s probably sidetone
wut that lol sorry
If you have a the GG software you can probably disable side tone & side tone is a feature where you can hear yourself talk
nvm its in the engine thing turn off life preview and mic sidetone
ty for teh help ❤️ mah 1st set of steelseries lol been a razor boi for years wanted to try something new
Hi
Why not voicemod?

._.
of help
how fix me mic
He got muted for some reason lmao

my headphone sound like doodoo
What headphones do you have?
steel series
Huh, how u know?
I just got it
He has the muted role lol
but it sounds very weird
Which steelseries headset though in specific?
uhhhh
let me find it
it cost me 80 dollar when i bought it
arctis 3 I think
idk but its probably the surround sound because I try to watch a video and its just very weird
Hm. Ok well for one we should talk about this in #archive-user-support. It’d get more helpful eyes anyways, but 2 I don’t even know what’s going on so someone else may need to step in 
anyone have the issue of not hearing chat after getting sonar
i can't hear anything anymore and my volume wheel does nothing on the headset
can anyone tell me what's the best sonar settings for valorant
Reinstalled Steelseries GG to take advantage of settings optimizations, I have the artic pro wired and they do pop up in the engine, but once I click them i get another page and its blank and i cant configure anything, any help????
good evening everyone. new to steel series. curious if anyone can inform me does dolby atmos work with these headsets? or is just the free microsoft sonic for xbox and the sonar program for pc?
How in the hell is the Nova oos already!?
I had to drive to the BOONDOCKS to find one.
my steelseries pros that ive had for quite a while keep on disconnecting and reconnecting to the station. anyone know why?
Most likely due to popularity
does sonar work with xbox eries x
It’s a PC thing
steelseries artic nova wireless are amazing!!!!. Please share your EQ sonar settings for COD
#config-discussion ask in there and you shall probably receive 👀
What is this stray link and website
this best not be malicious
(I just don’t recognize it lol)
a rickroll
Should I have windows volume on 100 and headphone volume low, or headphone volume on max and windows volume low?
got a quick question, Is there any sound settings I should change on my Xbox series X with my Artics Nova Pro wireless when I use them? Also I can't seem to get the mic working at all on it while playing online...surely they don't need to plug it into the controller to get it going?
headphones max, adjust with windows, but if you use an external device like the dac to adjust volume then windows 100%, control with dac
I have windows on 100, and the sonar levels at 50%, and I adjust with headset volume
Hello what should i make warzone settings?
Got my nova pro wireless today, they own, 10/10, this completes my review. Little warm on the ears is only thing I can nitpick.
steel series monitor be like
idk why i change earpads bcs to hot make my ear sweat lol
idk why its ot the eaar pads
is the base station as easy to use as the APW
Siema
Does the Nova Pro Wireless for Xbox work with PC wirelessly aswell? So I can use it with my PC and then also use it with my xbox when I want
It could hardly be simpler as far as I can tell. Pretty neat and clean. You can adjust chatmix on the headset or on the base station. I’m using it with my PC wirelessly, not on a console.
It uses two standard usb-c inputs so moving it between systems would be trivial.
(only one is needed for pc, both are used for Xbox).
yes
how are people seeming to liek the new nova
Hello everyone, so i just got my arctis 3 bluetooth and it works fine for music n movies but whenever i start playing games like valorant and csgo the headset makes a pop sound and the sound quality just gets worsened and muffled is there any way to fix this?
but after i exit the game the sound returns back to normal
Wish i could see that channel right now 
Would find some gems in there
click the discord link at the top of the sonar menu
and click join
it is to this server but it gives you access to those channels
Sadly it didn't
That would be the same
dang
I might guess its exclusive to the beta tester role
try the moments link
Exact same result
dang
Can someone help w what keyboard to get
hi
looking for good getting for areox 5 mouse for fortnie
Hello, I cannot use the gg engine. It wont open. Win 11 not supported?
hello my steelseries moment does not launch it loads endless
where i can buy nova pro? they don't ship it to Kazakhstan
im gay
I find it ironic someone from this server called me a bunch of slurs in dm’s JUST now as you said that 
your are the best steelseries !!!
Steelseries is number one 
it is
but not working?
hey can someone make it so i can make my game sound using steel series GG make foot steps lounder can someone show me or give me a video how to
Hi all
How are you
good
No, i play minecraft
sorry for you but also THE TIMING
@stray axle What are your Steam games?
Dm me
Do y'all have a problem when using Steelseries GG sonar with discord?
hi
hi
Ky dolboeb
yo guys apex pro or apex 7?
If you have the cash to spend and want to be able to set custom key switch actuation for different profiles, go for the Pro. If you don't really care about the adjustable actuation or prefer a more clickly key switch like a Blue or Brown instead of a linear switch like a Red, then go for the Apex 7 and save some money
Besides the option for the Omnipoint adjustable switches on the Pro, it's the same as the 7
I saw some people mention the share configs channel but i don't see it ? 
You can get access to the Sonar specific channels by following the invite link in in the Sonar app at the top left of the screen
I did click that, i din't see any changes
At least on discord
Takes me to a #verification tab but i cant even load it
Weird. Looks like it didn't give you the Beta tester roll. You should be able to see it now
Oh now i do
how do i make macros repeat until i press the key again
Hi I got the same problem ?
Thanks 
i didn't get the specific channel sonar
Should be fixed now
Oh yea, thank you very much !
can someone give me a sonar role i didnt get access to the channels
Should be good now
Np
damn i cant put images
having a mental crisis that my audio blocks discord when using steelseries gg
right click on audio and go to the mixer then turn up discord
I’m trying to find a keyboard from steelseries but i can’t make up my mind between the Apex 5, Apex 7 if you have any guidance what would you go for?
If you have the money, I'd say go for the 7 since it's fully mechanical keyboard instead of a hybrid kind of mechanical, kind of membrane switch that the 5 has. Fully mechanical will feel a lot better when typing, plus with the 7 you have the option between different switch types where as the 5 only comes with blue clicky switches. If you don't like super clicky and loud switches you also have the option of going with a Red linear switch will be quieter but doesn't have a tactile bump, a Brown switch which is kind of the middle ground between linear and clicky with a small tactile bump, or a full blue mechanical switch is super clicky with a tactile bump but some people find to be too loud. It's really just personal preference
I really love clicky sounds, loud etc
So you'll probably like a blue switch the best then
Awesome
Would u go w a new keyboard from Amazon? or a cheaper price which they said it’s “ Very Good” condition? 😅
Personally I like to buy all my peripherals new since you never really no what a used keyboard has been through, but it's really just up to you
its just the Apex 7 is expensive in my opinion😅
and they’re selling it for $98 for “very good” condition
if budget is your main concern and since you said you probably like blue switches the best the Apex 5 is still really good
me having the apex pro

You could always get that then if you're able to upgrade later on you could then resell the Apex 5
Cant i just get a new one if the Apex 7 isn’t in good condition?
like get a replacement?
just u know…. chest the amazon system possibly😅
How much do you think my broken arctis pro’s and half broken game dac would sell for

The warranty won't cover second hand or "used" products
I mean....someone might buy it for like $10 😂
10 dollars off plus a 10% off using a discount code on the nova pro’s…. Hmmm
💀
do u guys do amazon gift cards on checkout for steelseries website…?
I don't work for SteelSeries but as far as I know the only ways to pay on the website are with a credit/debit card or Paypal
Monitors are pretty complicated lol
Do u guys know when SteelSeries artics nova pro wireless come back in stock ?
true
Nope. Best thing you can do is sign up for an email notification on the website
They have them at Best Buy too, got mine with same day shipping
Do u know why they lowered the price allot and then change it back? Or is it just me ?
Probably a glitch or something. Wouldn't know
The Nova’s definitely sound better than the originals
hello
hi
buy me Apex 7😅
I’ll think about it jk I don’t have the money rn 
cry
ur 18 what do u have to lose? 😅😅😅
lmao
where can i find the best settings for valorant using sonar
money 💀
you got discord going through chat and microphone outputs manually? personally i have mine through sonar chat and sonar microphone.. windows sounds through sonar game
LETS GOOOO
@stark rampart once again i love you and i shall see if these work better

Hi ho peeps>>
So I bought a SteelSeris Arctis 7+ today, and for some reason when I have Sonar on, I am not hearing any sound whatsoever? FOr some reason the volume bars are moving though, any idea why?
Just disable Sonar
Hows that gonna help haha
Which windows you have?
10
Ok
When SOnar isnt the default it works sure, but with not
sonar is broken lol
Disable and use normal speakers thingy for headphones
Ye, I am now, but bass is still awfull. I like a bit of bass when gaming
Already messed around with the Equilizer, still though
Also doesnt seem to be going that loud, the headset
Check that you have Sonar setup correctly. Maybe it's outputting to the wrong device?
Inside of Sonar
delete the driver of the sonar device and re-install gg after this. happens to me a lot too. the driver is buggy I guess. but this fix seems to work so far 🙂
im so mad rn, i was gonna get the nova pro but theres 2 things i hate about it
- the metallic design looks horrible imo
- theres a big bulge for the battery unlike the arctis 7 in the design, looks clunky
id literally pay an extra $50 just for that, just make it a seperate version of the nova pro
not a big ask but thats my entire ask
Is 22 hours the battery life for the Novas?
just got the Nova Pro yesterday ..this headset is crazy!!
meh, dont like a bit of design, the rest is great though
i had the Audeze Mobius i actually like these better
isnt that like $2000
440 ish with taxes US
oops wrong one
other than this no hesitation would buy it instantly
they are minor but im picky on design
i bought the Keyboard apex 7 blue switches for $82 (New)
signed up for a amazon card got free $60 gift card now i just gotta cancel the card
You’re thinking the LCD line.
I still like the Nova a lot. I really have to test long term comfort for a while.
Still takes getting used to
i enjoy them so far ...trying to find a good EQ setting for Warzone
Console or PC?
Hello guys
I'm really tempted to measure on my headphone measuring rig the Sonar Warzone Preset, and then bypass Sonar and see how close I can get the DAC EQ to match. That way console gamers have similar competitive edge withing needing Sonar
pc
I would set CoD to Midnight mode or Boost. Then use the Sonar Warzone preset and see how you like it
Supposedly they toon it to help foot steps but reduce ambient noise like air strikes
I like the new feature they added where we can connect those two cables to console & PC
Yeah it works flawlessly
When all sources are off, if you turn on your PS5 for example, the dac turns on by itself and is automatically on the PS5 connection
So if you operate one device at a time, you're completely hands free from the dac if you want
Which way do I put the battery’s in the dac to charge?
Nova Pro wireless?
Yeah
With the upper side up
Thanks
yw :)




where can i find the best settings for valorant using sonar
pls me help
.
broo steelseries loading infinitely
Game and the Valorant
what does linera mean in keyboard meaning and clicky etc?
or tactile
It describes how the feel of the keys are
Ahhh
btw i got the Apex 7 🙂
linear means the force needed is the same throughout
Ah ok
Clicking means the force increases until it clicks and it then lowers again
interesting
It's also described with colors like brown, red and blue
Clicky tactile
If you type your question in #archive-user-support I and others can help 
Did you get this fixed? What’s going on? ~~preferably say in #archive-user-support ~~
worth upgrading steelseries nova from arctic pro wireless?
I'm thinking of getting a Apex Pro TKL for typing and gaming
- Is it still good for typing?
- Do I really need something like prismcaps? A lot of sources have been recommending it saying the actual keycaps aren't good but idk
I mean jesus these prismcaps are the BOMB, they looks so so so good on my Apex Pro TKL buuut they aren't needed. I'd say they feel the same as the stock keycaps (for the most part), but they are really nice to have and look sick with custom keyboard lighting setups.
as of for the "is it good at typing", it's amazing for typing. you can customize the actuation so the key either registers when you barely press it, all the way to you needing to press the key all the way down in order for it to actuate. I personally like keeping mine at 5 to 4, sometimes 3. but other people may like 6 to 7 more. some even like customizing specific keys like the spacebar and stuff. you can do whatever 👀
(oh and the lower the actuation number, the shorter the travel distance needed to actually get the key to register)
if anyone knows yall will, i have wired arctis pros, and whenevr I launch a game like GTA i lose all audio no matter the game.t i gotta do to get these to work, they were too expensive to not work
ye ye I use a magic keyboard for typing so actuation is low but like it's getting old and I want it lower for gaming and adjustable switches are attractive as hell
ok cool I was hoping I didn't have to spend extra on prismcaps I'll consider it tho it looks pretty spicy 👀
as for the typing part yea I want to game and type on the same keyboard just how I am lol
I mean the thing is though too. the switches themselves are super SUPER small and slim on those. it's also a clicky switch, not linear so it has a click to it. with the Apex Pro TKL there is no trigger point, it's just a smooth press (aka linear lol) so it will feel different ofc, but going from a macbook with the same switches (well, similar) as the magic keyboard, to a full pc with an apex pro tkl, I really thanked myself and so did my wrist lmao
any1 know why WMI provioder host keeps spiking to 20 percent and idles
I personally don't know but I can lead you in the right direction
pls do so somehow
Sorry I'm currently lookin for it lol. it's kinda hard to find and in fact I don't have the log for some reason 
https://docs.microsoft.com/en-us/windows/win32/wmisdk/tracing-wmi-activity
this is the webpage that'll help you though, but if its too complicated for you maybe I could help by simplifying it (if I can actually get it to work lmao)
omg ty
Ok I just needed to restart my event viewer after enabling "Show Analytic and Debug Logs" for it to work but yea maybe it'll help lol
You may also find some cool stuff under Windows logs -> Application
ty
Guys. Could anyone please guide me with cleaning a really oily steelseries apex pro?
It REALLY oily and I don’t know what to do
Please dm or @ me if so
Noone
Just the plastic keycaps? take them off and wash them in warm, mildly soapy water
The WHOLE keyboard
Oil in everything
Between buttons
In stabilizers
I think even IN the keyboard




god some users in here concern me
ahem I mean. well. maybe you could use like- idfk- uhhh-
Man I"m not even sure. a TON of patience and a WHOLE lot of isopropyl alcohol, or preferably distilled water on a wash cloth and drench the thing. if it's non conductive, distilled water leave the keyboard unplugged and out for like- idfk 5 or 10 minutes or so to let the capacitors drain (if there are any) and go nuts as I mean, distilled water should be non capacitive no matter the type soooo you could literally submerge it THEORETICALLY and nothing bad should happen. but then again this is oil so your gonna need a towel to rub off the oil as water won't get oil off by itself with no other factors
Nah lol oil isn't conductive either. I mean jesus if you wanted to wash oil with oil on electronic parts MOST oils aren't conductive lmao (jesus though MOST, I'm unsure if there are conductive oils so I could very very well be wrong, plus this would be a bad idea ofc)
Not sure I understand. What are you talking about when you said “this would be a bad idea ofc”? Washing oil with oil or lettinf it oily?
oil on oil lmao. leaving it oily is perfectly fine. I mean the oil may break the plastic down but I don't think whatever oil you got yourself into would do that
I don't even know if oil can break down plastic. it shouldn't lol
Ok yea with a google search, SOME oils can break down plastic but I doubt the oil on your keyboard will do that, plus it's probably barely any oil
I just ordered the Nova Pro Wireless. I'm just praying that the joints on the ear cuffs aren't solely made out of plastic like the Arctis Pro Wireless and break with 6 months of use.
That would definitely be highly disappointing at that price point.
It is plastic afaik but it’s got some extra beefy reinstatement this time to fix the hinges breaking hopefully for good :o
Sorry I’m tired. Reinforcement not reinstatement lmao
I hope it'll last longer then 6 months of use. I RMA'd my first APW after both ear cups popped out. The one I got with the RMA'd popped out within 4 months of use. I was debating buying the NPW but I really miss chatmix and when we are paying 350+ for a premium headset we shouldn't have to worry about it
very much stronger, and feels much higher build quality imo
it sucks when literally every arctis product i've had has failed to the exact same issue of the cuff hinge failing. (i do not abuse my headsets)
It sucks because of how great the product is but all of their amazing products have had very distinctive issues
like literally every other part of the APW is nearly perfect, the audio quality is just awesome compared to others in its class, the microphone i never get complaints about, and the feel is great, but one small plastic piece will break it every single time
I agree. I'll keep my fingers crossed on the NPW
same, my pair have so far been great but that can change over about the 6 months the others last
out of curosity have you used the Arctis 7?
and if so, did you also hate the low battery sound
Yes I did
i found it so bad i avoided the product
I've had Arctis 1,7 and APW
I've got my Nova Wireless on right now. They feel pretty well built, and worse case scenario I've got a 3d printer for repairs. Here's hoping.
does anyone by chacne know if the nova xbox version allows you to plug a PC into the xbox port and work properly or is it 100% xbox only?
for that specific usb c port
Store page implies both, but not going to risk a guarantee.
I'm honestly surprised at the audio quality. I feel like the logitech set I'm replacing had more neutral and full sound. The Nova Wireless sounds a little tinny and flat in comparison. Maybe needs some EQ work on my part.
lol good question
Thanks, and debating on upgrading from the steelseries wireless pro
i just bought the Apex 7 i was thinking ab Apex 5
If anything i’d go w Apex 7 if you got the money, it’s a mechanic keyboard and not a Hybrid .
With mechanical keyboards, pressing each key actually flips a switch that completes a circuit, and the feel of the key comes from a combination of that switch and a spring that pushes each key back into place. Among enthusiasts and gamers who are willing to pay more for keyboards, there's a pretty clear hierarchy: mechanical is usually preferred, but requires more parts and more expensive materials.
Hybrid keyboards are meant to split the difference. They use membrane-style buttons to actuate the keys, which is cheaper to produce, but also incorporate mechanical elements so you get the visceral comforts—sound and touch—of a switch.
Besides the switches, The Apex 7 is a lot more slimmer and has a USB pass through.
There's no USB pass-through. The Apex 5 has 10-key rollover and "gaming grade" anti-ghosting tech, which are less secure than the versions in the company's more costly models
ciao a tuti, ci sono italiani? ho bisogno di una mano
English sorry.
ok...I have installed the software, but I have a problem with the microphone on discord ...
when I speak I often have a male voice, so much so that I can't understand mine;
is there a way to disable microphone management?
uhhhh idk what you’re talking ab bud i’m sorry.
id get the 7
yo guys
sup
i need a little help
do you know how to fix firmware update on aerox 3 wireless?
dm me if you know
🙂
by originals do you mean vs the steelseries pro wireless?? or??
Yea they sound a lot better
.
well yeah obv
Hello my rival 650 yesterday after a failed firmware update has been flashing orange and only works sometimes while in a usb cable. Anyone know anything about this?
I don't have that and I don't know much about it but I will tell you that after a failed firmware most things brick pretty hard from my experience
I would recommend finding a way to retry the firmware update possibly with an older version of the firmware
@stray axle
I did like 5 seconds of research and it appears that yeah updating ur firmware with Steelseries is extremely buggy and doesn't work not just for ur product
here's one I found on the Arctis 7 https://www.youtube.com/watch?v=GmmMG9-gWJg
u might have to be a support warrior :(
its so annoying man, steelseries needs to make sure when they push an update out they need to make sure its on spot.
litterly i cant use my mouse
its an expensive mouse
thanks anyways
just gonna have to buy a new one
eh I would recommend you get steelseries support to get on it and hopefully they send you one before you try buying a new one
If you are going to buy a new one then maybe try a new mouse??? Steelseries doesn't seem the best for their firmware and I'm just into their brand for their Apex Pro which is their most popular/best working product
just my opinion Steelseries needs to prioritize fixing firmware updates and bugs like that which can brick devices as well as making their existing products as is just overall better and in certain areas less expensive
It’s really just a shame
I’m not the only one with the issue
If you search up rival 650
Firmware error
Don’t buy
Battery life
It’s awful
That’s what people say
One little update caused my mouse not to work, I won’t be buying steelseries again.
Is there anyway to select preset from taskbard tray instead of need to open the software. I mean the sonar for game preset . Im using Arctis 7
Turn off rgb
Literally triples your battery life
Did you unplug the mouse during a update?
guys
I tried sonar and i F up everything, how to disable sonar/delete?
There's a slider to disable it on the sonar page
found it
Bit hard without a mouse
I activated sonar, then de-activated it and then my PC was lagginggggg
Can’t open google without
I had to uninstall steelseries
It’s going to take up to 7 days for a response 😣
Without a mouse for 7 days it’s going to be hard
My mouse is in bootloader mode
Can I flash a older version of the firmware, if so where?
@rigid geyser
I don't remember exactly how to do it but i believe there was a button combo you had to hold down while plugging it in to fix it
Try left click+right click+dpi button
With power switch set to off
Nothing happens
How do you submit support tickets?
The steelseries system will not accept any email response I send
go to https://support.steelseries.com/hc/en-us and click on "contact us"
guys i need help
i just got arctis 9 today and just downloaded Steelseries gg
why do i hear myself through the mic?
look in the engine for something called "side tone" or "mic monitoring"
turn this off
cant find it
I just saw that my steelseries engine 3 deleted itself. And all they have available to download now is steelseries GG, is there a way to change headphone settings like bass boost and isolation? I used to be able to on engine 3 but not on GG.
sonar, but also have you looked properly into the engine for your headset (if it is steelseries)
Ah yes I was trying to click my arctis pro in engine devices like I used to and it didnt bring up much. Sonar looks to have a few options
Second part of the question is what matters, I can't make a new ticket for every response
i did update for my headset Siberia v2 steelseries i got bluescreen in next day cuz of driver
Hi
Anyone else about to throw their headset out of the window after trying out Sonar?
Sonar gives me headaches
a
ok
could u help
I do not know
If you post your question and stuff in #archive-user-support I and others wouldn’t mind helping 👀👀
I confirmed Sonar works on the Xbox USB port on the Nova Pro as well. It just shows up as an Xbox controller.
Is this new headseat really good? Been waiting for an upgrade to the arctis pro wireless
I've personally very much enjoyed it so far. Def don't regret buying it
(: does sonar only work with this headseat?
How is noise cancellation? Is it just average or?
Just turned it on like 30 min ago :D
New Nova pro is legit!!!! Best overall packaged gaming headset I've used, and I think I own over 60 pairs right now if that tells you anything
Normally I avoid super bold statements like that
But the versatility is just nuts
It works but it doesn't compare to like more ANC centric like Bose or Sony
It really is
I WISH you could mix audio streams w aux though
So if you plug into controller direct, have the DAC still send audio from PC
It'd be nice to merge two sources. Aux even disables BT/all headset power
yeah
Hey so Xbox version works with all platforms right? I guess everyone should be getting the Xbox one since I mean it works with all platforms. Functionality is still the same if I believe? Only reason I got Xbox was cause the other ones were sold out lol
Yes it does
but if you use PC and PS 99% of the time, you have to switch USB cables on the only port that supports it. The Xbox version has a USB port dedicated for Xbox only
hi, umm my sonar cracks my mic when i open a game, help?
Although you can connect the xbox port to PC and it will show up as an Xbox headset. You can still use sonar but I haven't tested game to chat mix
I got a MSI laptop and I have no idea how to change the RGB on the build in keyboard can anyone help please?
i have the GL65 9SC
Wait what I’m lost? So it doesn’t work for pc or
So it has no pc port if u get the Xbox version
can anyone help?
The Xbox version has two USB ports. One is labeled Xbox, the other USB. Both ports work on PC
But I strongly suggest you use the USB port for PC, as it's easier to use for Sonar
Sorry @fickle shore , I'm not sure
Ohh ok will it still show up as a pc headseat or? Like it will work natively/flawlessly.
Correct. No difference among all versions as long as you use the port called USB
Will look and perform identical in windows
Hmm ok that’s awesome. I think my favorite part is the fact that when u take tjr battery out, it doesn’t turn off the headseat like that’s awesome!
So does pc have a port called pc?
so you mean the sonar eq works in the xbox in replace of say dolby atmos?
I love that this headseat finally has usb c
any suggestion on a steelseries headset w/ chatmix dial. i had the arctis pro but it broke (i treated it w/ care, so yeah)
im quite sadge, my mouse broke and i dont wanna spend a ton on a mouse, anyone have suggestions?
...... when have you done this
I've been telling users it doesn't 💀 oopsies I'll look through and reinform them
Just tonight lol.
I have more testing to do when time permits but need to release like 15 reviews in 14 days so I may not be sleeping for a while
Rival 5
Get Arctis Prime and save yourself the pain.
reviews say otherwise, ill just buy another brand lol
awww man :( well at least get SOME sleep because it's super duper unhealthy to not get any sleep. choose yourself over youtube at least sometimes.
Does that mean you can control some features sonar has & carry over?
as in sonar transfers to xbox? yes I guess so
according to gadgetry tech. but if you mean you don't need sonar to control it's settings then no

Steelseries Nova Pro wired at least for the win 👀
if you don't wanna pay that much the arctis 5's also have a chatmix dial
lmao, i payed 180$ for the arctis pro to last me 6 months, def not paying 250
I mean understandable 
No sonar won’t work on Xbox
I said you can use the usbc port labled Xbox on windows
Sonar is Windows only
gotta double correct myself now. aka delete my message in user support saying that specific thing and hope they aren't online and didn't see it
deleted 
I'd never do such a thing 
No no lmao I deleted it
XD at least I think
is discord even real? 
What exactly is sonar? Does this work on all headseats
You can read about it here: https://steelseries.com/gg/sonar
Yes it works with all headsets :)

You think the pleather is more comfortable? Also u think the noise cancels then is worth it than not having it like before?
It's comfortable to me. The ANC is good but I wouldn't buy it for it
What is anc stand for?
Active Noise Cancelling
Ohh lol. Yeah I’m gonna buy it cause I really like my arctis pro wireless. Few hickups with this so it looks like this new one just improved upon that. I notice when I would play a video while 2.4ghz plays, my video’s volume would go down a little for a second then go back to normal. U notice that happening? Like it’s trynna connect to bt and the 2.4gh
I don't think I've tried that
I also always had trouble taking the battery out. One of the biggest reasons I want it is the fact that the headseat won’t just turn off now when swapping batteries. That’s literally just an infinite time of playing
Also like that it has extensions
I think this headseat does truly everything now. Before I really wanted it to be usb c and now it has that.. plus active noise cancellation. It just does it all
What are they ?
Mine should come in 2 days
Longer than the pro wireless?
Do u feel the noise cancellation nob hitting against your ear or is it pretty comfortable and snug
Have your ears been sweating since it’s pleather
I think one of my biggest gripes was when laying watching YouTube, the volume wheel would keep shifting up and down cause of the pillow hitting it. Then when it would reach max volume, it would keep doing beeping noise telling you it was a max. Which was so annoying lmao
In some cases a bit
Depending on the amount of time I use it
And how I use it
Anywho it's almost 7 in the morning here, so time to go home from work and sleep
Maybe I’ll work with my contact at wicked cushions to see if something custom can be made for a sport or gel memory foam option for those concerned with it. You’d lose a little bit of bass though
Yeah I got wicked cushions but that’s why I tore off the the whole middle part so it wasn’t blocking sound
Tore what off, the center foam? Of which model?
Most of them use acoustically transparent material so there's often little benefit to pulling the center protective cover off. Plus it can increase reflection volume and actually hurt sound quality in some cases by removing it
Yeah the center
It’s the gel one. Air weave on the front and pleather inside and on the edges. Really nice
Just don’t want to lose sound. That’s why I’m happy about the nova pro
Gotcha
Yeah I feel I had to tune the Nova a little bit but overall it's a solid wireless gaming headset
What did u havd to tune about it?
I changed the upper mids slightly and added a little more sub bass
out of the box it's fine for gaming but I wanted it to perform a little more to my liking for music
Ohh ok. Have u tried using Bluetooth and 2.4ghz? Wanted to know what happens when you play a video on your mobile device. If it plays immediately at normal sound or
Yes and yes. You can change the behavior in GG Engine to reduce game volume when a BT call is active as well which is cool (12 dB drop when call is active)
The BT + wireless performance is pretty stellar
Although you cannot change BT volume on the headset, you have to adjust via phone
Ohh I see why did they do it like that or is that better
Though I can check if the volume wheel controls BT volume if the 2.4ghz is disconnected. Both power on independently
Preference really
Can you see what happens when you turn the scroll wheel at the top? Will it make an annoying beep noise
sonar is shit
Why
bc it sent me into this discord
Yes the beeps are a bit ghetto sounding but better than annoying voices like some others
We talking about orange… lmao
smh
I feel like if I don't have the Nova aligned perfectly I can feel the bump for the anc mic on my right ear
It's just so close to touching
Oookay? Did it like force you or something? 
yes
And how is that a bad thing
Ohh dang that makes me not want to get it /: that sounds annoying
Heard someone else talk about that too
If I center it, it's not an issue for me, but everyone's ears are different. My review has like 15k views or something already, and i mentioned it there. But as I said there I still like the comfort for my own personal experience. I've been using them tonight for my post production work to give them more time and they're still doing okay
Is this like a YouTube video?
U got a link
Omg I found it that’s you😭😭😭😭😭 I literally just watched this video earlier omg lmao. Well some of it. Can’t believe this
haha
I'm everywhere
I just try to be present/help with some products and questions when I can
Is this your first arctis headseat or no? And what would u rate it from 1-10?
I have the 1, a 3, a 7X, and a Prime as well
I usually don't like giving numbers. Usually if you ask me the time, I tell you how to build a watch
lol
But overall it's probably a 7-8 all things considered, which is high for me
I think the sound could be slightly better but it's still great. I think the bump on the driver baffle is weird, and it could have been flatter, and I wish it supported Aux + wireless at the same time
Battery life, anc, and overall features is pretty great for the money though. Almost 0 headsets offer this kind of functionality. Actually, yeah, 0 if you factor in swappable battery and full cross platform support
hey.. a few days ago i got my acrtics 3.. and the mute button does not work on pc.. but it works on my phone.. was wondering if i could get nay help with this...
hm.... peculiar. the physical button on your headphones don't work when on pc??
yes
i press it to mute the mic and for some reason it still picks up sound
but when i tried it on my phone it works perfectly...
Are you very sure it's your headset microphone being picked up on pc??
yes
I've a random question, why is there no software support for the Status controller no remapping function in the GG engine or anything pushing people to deal with the steam program or in most cases end up groaning as they end up going to reWASD?
Does your microphone indicate it's muted when you mute on pc?? it should have a red indicator
i have my old headset here as well and it doesnt have tht issue so yes im pretty sure its the artics 3
oh now.. i do not see any sort of light on the headset i dont think it have any at all actually
no*
If you have an analog version (headphone cable) I don't believe there's any light
Is it the wireless or wired?
I'm tired sorry - I know they all have a wire. So this issue is usually tied to the way the mic mute switch works
If yours isn't working right from the beginning, you may have a faulty switch or a grounding issue inside the headphone
I'm not official SS support though
Not sure what other people would suggest
wired
yea but it works perfectly when i use it on my phone.. the only problem is when i on my pc
I'm on live chat asking LOL
Here lemme ask you something in #archive-user-support
oki
sorry
What are you sorry about? 👀 you need something?
lmao oh well yea that'll do it sadly 
What is aux used for? Also u don’t think the anc bumping your ear is a deal breaker do you? Like I guess I don’t want to keep feeling that. I just hagd average ears. Be really annoying
Man maybe I should’ve ordered off of Best Buy instead of steel series. In case something happens to it
lol
Guys my nova pro wireless is arriving later today I'm so excited
Where did u order from?
Their website
hello, my arctis nova pro is coming tomorrow, so excited ☺️ 😍
enjoy ☺️ don't hesitate to come back for a return if you don't mind and if you want x)
Huh
just got the headset
Hi guys
Whoever has the Arctis Nova Pro, can you please tell me whether or not it's worth it to spend 100€ more for the wireless headset with ANC? Or should I just get the wired version without ANC?
The ANC is nothing special. But it depends on your preferences. The new headset is definitely designed with being used in more places than just in your gaming
It looks nicer and feels solid. I could take that headset with me to travel almost.
I wouldn’t use a wired headset anymore and I wanted to splurge for the best, and I think that headset is absolutely great
i'd recommend using sonar and enabling the surround in sonar its amazing on the pro wireless so i can only imagine on the ugpraded nova
Is there any guide to avoid mom caught me while practice for eSport championship?
Is there a screen saver on the nova pro wireless?
Got the nova prova wireless today. The sound is great!
wondering if I should get the geek squad replacement...
I’ve leaned towards wireless when I want convenience but if I want the best possible sound quality I’d typically go with a higher end wired setup.
I think the wired nova pro is a great value at $250, but if I’m tethered by a cord I’d probably go a different route
I don’t think it’s a deal breaker no. You can use aux to help mix your audio sources into the output 3.5mm for streaming or whatever it may be
I think at this point I’m just going to do a follow up video answering a lot of peoples questions. I see some similar concerns
how do i get the early access ?
i accidently like clicked off where i get it and i cant find it back
hello guys
ordered my headset thursday and its still in denmark 😦
guys why is it when i use my acrtis 9 on my phone and listen to 8d music, I can literally tell where the direction is but when i listen to the same song on my computer using the acrtis 9 there is no direction at all.. pls send helpp
if its an iphone you might have spatial audio enabled which lets you hear what directions it come from
Hi
Discord have too many bugs
And support didn't respond
I found 4 bugs lol
Oh
I m stupid
I forgot I install canary version lol

eyyo, i just joined the server, i see my pfp lol
You create it?
nope, just found it, and put it as all my pfp's on every account, even opera gx background
Bro y’all are gonna give me an aneurysm 
is spatial sound worth turning on for an arctis pro
Is the arctis pro durable?
Anyone play apex legends?
Me
Pc?
No
I got the nova pro wireless a few hours ago. Audio is pretty damn impressive.
only complaint rn is that you cant use the touch button on the dac to mute the mic but you can on the wired? Anyone know anything about that
Victim
Same experience?
What
Not sure what you meant by victim, lol
will they be making other earpads for steelseries nova pro?
i recently bought a rival 3 wireless but the problem is that sometimes when i play games it fail tracks or lag? what could possibly fix this issue?
does steelseries mouse needed a mousepad that's optimized for sensor? i tested earlier on my mousepad, there's like a paint dot then when ever i go on that spot it fail tracks maybe from a mousepad?
guys is the mic on the steelseries nova pro really bad?
my mate is saying its seriously bad on discord
You need to pull up the software and tune it in, the AI noise cancellation works really well. I wouldnt say it is equal with a studio mic but it is close. You just need to play with the settings abit like I said
ah thanks would u be able to screenshot urs so i can edit it from there?
hey i need help with something
if i make a constant sound my mic will make it quiet how do i turn it off?
can someone find me a slightly bigger palm rest for my apex pro? the default is just soooo slightly too small
Just go to microphone in sonar, set the config to Balanced and activate clearcast AI, then report back to me
how do i get the ai
you can live record from there too and play it back and hear exactly how it sounds
whys my headset in germany when its suppose to come uk
I cant upload a pic but in steelseries gg software under sonar, go to microphone and it is right under the EQ
Does anyone knw the right Eq settings for Arctis 3 Mic?
that mic is just bad you cant do much to help it
oh really is the Arctis 5 mic better?
they're all about the same across the line. The only one i never tested was the arctis pro
Gotchu
i did it, hes saying that the issue is high frequency distortion and bad frequency range
how do i fix that
You need to turn off or turn on some of yor settings in discord sound then, some of those can jack your sound up
do u know which ones i should leave on? i turned them all of and he said there wasnt a difference
does anyone know of a nice desk thats white that fits the entire prism cloth 5XL
dm me if so
i broke the usb port on my keyboard
cant i just like, expose the wire and solder in a new usb connection
you could...
for some reason mines in germany
does ur mates think the mic sucks?
haven't tried the mic yet because I have a different one but I will try it out
The Nova mic is good,since I’m in party chats all the time I use it daily
Has the anc driver been hitting anyone’s ear?
just bought my first steelseries product
That’s the first thing I noticed watching a YouTube video on the nova’s is the reviewer mentioned it most likely won’t be a problem for most but some may find it to be a problem.
When ever I press crouch on my keyboard it minimizes the screen.
what is it
Apex 7 is alright i havent really messed with it and i got it today, but i thought it would be more clicky clicky you know loud but its not which is a bit of a bummer in my personal prefrence cus im such a asmr person and i just love the aesthetic feeling it brings but its pretty good id say
like that loud pressure click i dont really know how to describe it
Iv'e got an issue i cannot resolve boys.
I bought the nova pros yesterday, they've been working fine. I hit the pairing button on the game dac, i can't get audio on my computer
gotta go into settings
pair it again w your computer make sure bluetooth is on
go to sound settings make sure your output is on your headphones
my computer doesn't have bluetooth LMAO.
then go into system information and make sure you configure it to the right device
arctis 7 headphones
mother fker who tf how tf do u not have bluetooth on ur pc
pog i got senheisers for $200
nice
burn the pc
So how tf do I connect these headphones Bluetooth to my PC ? Because I can’t get anything with this new headset to work even when it’s wired in
Just spent almost 400$ on the new arctis pro wireless headphones and they aren’t looking to hot
Does your transmitter or dac pick up audio or know it’s connected to the pc? Does steelseries engine detect your dac/transmitter?
.
Yes the transmitter is showing it’s getting audio on the left and right headphone bar but I hear nothing out of the headphones and when I do it’s blaring loud and can’t adjust it at all and to go along with that I cannot get the mic to work at all
Do the nova pro’s have an option to factory reset on the dac/transmitter? Maybe something is up with the firmware of it 
how do u check if ur headset needs a firmware update?
I'll respond in #archive-user-support
are these nova pro suppose to be on the quiet side??
wdym exactly? like the volume? no they aren't as far as I know
yeah i seem to having a few isssues here i cant seem to figure out
If you list your issues we can try and sort them out in #archive-user-support
ok
umm soo im having an issue with the dac for the nova pro wl. my pc's input is usb 2 but whenever i try changing it from usb 1 to usb 2 it just goes back to usb 1
it just doesnt want to connect to usb 2
What do you have your usb 2 leading into?
my pc
what about usb 1?
ps5
I don't wanna get quoted on this
but try plugging pc into usb 1 and ps5 into usb 2. maybe it'd matter 
i tried doing that but it just reversed so whenever id pick usb 1 (pc) it would just stay on usb 2 (ps5)
the problem still persists even if i disconnect the cable leading to the ps5 completely
do you have SteelSeries engine?
yes
has there been a update released in the past couple days?
im trying everything to download the steelseries app
it installs and then i try to open it nothing happens
im beginning to lose my interest with these. its a bummer cause they seemed to kick ass on the pc side. but i switched to the xbox side tonight its been a let down
evening
If your Nova's are quiet on XBOX, you still have to go to your xbox audio setting shortcut and increase headset volume there
Mine was at like 60% when I first connected them
i heard about this but couldnt find it
Press the xbox button once on your controller.
On the bottom you will see a speaker/audio icon
yeah just noticed it. im cranked at maxed
Clicking that should show a few sliders and you can boost headset volume there
And it's still too quiet?
yeah volume maxxed at chat in the middle
cool
i need help with my headset it was working then when i slept and wake up i found out the mic isnt working anymore
any help please?
its new didnt even use it for 3 weeks yet
Yeaaa @undone rapids well jesus 1 is it not 12:48 am for you 0_0 lol but also feel free to ping literally anyone and stuff and look through chats, there were a TON of people asking me nova questions earlier and I could do nothing but go off of previous knowledge and the internet. 
this is a crime
anyone have a dolby atmos 2 year subscribtion code layind around ? lol
Is there a screen saver on the new GameDac??
Is there a keybind to switch to the default mouse config?
i may have unbound m1
Add you not able to rebind it to something?
i cant rebind without using the mouse
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
You go into settings in steelseries engine and under the general tab you’ll see a toggle to switch sonar off
What mouse do you have?
rival 5
One message removed from a suspended account.
If the rival 5 has programmable mouse buttons you should be able to connect it to your computer and use steelseries engine to reprogram the unbound mouse button
i cant click, it doesnt have m1 bound
Do you have any extra mice?
uh yeah i have my old one
Then you should be able to connect that old one while the steelseries one is plugged in and correct it 👀
Alr I’ll try that now
whys my headset in germany 😦
Is Sonar worth using at all?
Yo
what are some good settings for sonar in csgo
like increase the sound that the ennemy makes when they shoot/walk/plant
Settings in Sonar
No, with the amout of bugs it still has
Did anyone test the new Nova Pro Wireless on PS5 if so how are they compared to Arctis pro wireless?
If you can get it working yes. I’ve been using it for weeks problem free and it’s worked as advertised, but I’ve heard some pretty bad things from some unlucky users
the Germans took em
I really don’t blame them though 
really should be in uk
ikr. they should have shipment places in the us, uk, and germany 
gone from denmark to germany
Mouse is here and it's lovely
OoOo what mouse? :ooo
Works fine on ps5. Better sound quality. They get a little warmer on your ear after playing a bit compared to Arctis Pro
Just ordered one, can't wait 😊
Nice
steel series is so good
Am I the only one were it sounds like a computer booting up when I turn on my nova pro wireless lol?
idno ive been waiting a week for it and its in germany 🤣
Aerox 3 ghost with the ceramic mouse feets wireless OwO
:ooo cool!
Wired version of the Nova shows up tomorrow so I can finally compare the two
whats everyones thoughts on the nova pro wireless, are they the grail we've been waiting for?
YESSS are you also gonna make a video on that? Or just talk about it in here
because I’d definitely watch if you did make a video lol
Yeah I plan on having a video about sonar, a video just about the wired one, a video comparing the two, etc
Yooo bet 
I just have to make sure I release other reviews first from companies that actually sent me stuff so I’m fair to them
