#💬-general

1 messages · Page 567 of 1

flat island
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yo can someone help me find a set of new keycaps for my apex 3?

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preferably black/green and under $20

tulip tendon
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the steel series black pudding key caps?

slender brook
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those dont fit on the apex 3

tulip tendon
#

can you actually buy membrane keycaps?

flat island
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"membrane keycaps"

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i dont think thats what theyre called

tulip tendon
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key caps for a membrane keyboard

flat island
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yes

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exact same as mechanical lmao

tulip tendon
#

same thing

tulip tendon
tulip tendon
flat island
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only difference in mechanical keebs and membrane is that mechanical keebs have individual switches but membranes are like laptop keebs except with a membrane under it

flat island
#

i wasnt talkin about shape i was talkin about like

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nvm

tulip tendon
#

what mods can you actually do on a apex 3

flat island
#

lube

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foam

tulip tendon
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i havent found 1 video on youtube of someone modding and apex 3

flat island
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bc nobody owns one lmao

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well

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at least

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nobody who does mods

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they do mod mebranes tho

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anyways

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does anybody know if prism caps fit on apex 3?

slender brook
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they dont

flat island
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dang ok

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any keycaps that do fit?

slender brook
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i dont think there really are any

flat island
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dang

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im thinkin of lubing my keycap walls but someone told me it would make them mushy if i overdo it

tulip tendon
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yes it will

torn pollen
shrewd torrent
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when your aerox 3 wireless mouse is charging does the colors turn on?

tulip tendon
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i bought a french apex pro for 135 tf

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why buy and english one for 199 when you can buy a french one for 135

keen bone
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Idfk

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Some people don’t speak French

tulip tendon
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reporgramme the keys

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and buy new key caps

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i just bought the french apex pro for 135 off amazon and straight after i bought it the price went up to 161 why?

stray axle
#

Did monster partner with steelseries?

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Saw an ad about it in my local grocery store

abstract hill
#

Can someone tell how Arctis 7P perform on Ps4 compared to Ps5 ?

misty atlas
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Steelseries is cool

torn pollen
abstract hill
stray axle
rapid grail
#

Hello!! Can anyone help me pls?
I bought the other day an headset from steelseries website cuz it had 30% disccount but today I recived a email saying that my order was canceled cuz of my payment method. What should I do now?

hollow elk
#

How is the apex pro on sale and not the tkl?

keen pine
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Because they didn't put the TKL on sale

torn pollen
agile dirge
# hollow elk How is the apex pro on sale and not the tkl?

tkl sells out so fast most of the time that it doesn't need a sale. the fullsize however doesn't sell as fast I guess. Note how the more in-demand products tend to have lower % off, they know they're going to sell anyway so they don't need to discount as much. makes more sense from a business perspective

abstract hill
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What is sidetone Arctis 7p

agile dirge
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it's basically mic monitoring

abstract hill
agile dirge
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when it's on and you talk into the mic, you can hear what it picks up in real time in the headset.

jovial obsidian
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so tired

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of the nethical ss ways of takeing advantage of me

shadow hearth
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I’m in the market for a $80 mouse and having troubles with deciding which one to go with. Came across steel and was interested. I’m looking at the ROCCAT KONE PRO AIR.. and the G703. I know know anything about the steel series. Any input on it. Or recommendations?

tulip tendon
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And has a huge discount on Amazon currently

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Comes with a charging dock too and it’s wireless

wispy sundial
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is the QcK Prism XL: Neo Noir Edition limited edition orrrr....... should I be stressed over the fact that I can't see how many there are in stock

dire hatch
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Just gonna say it but the Steelseries support is the worst.

zenith oar
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Lol

wicked bone
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okay okay i got some goood questions

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if im playing games like csgo
What type of equalizer presets should i use?
Shall i go with the performance? or the flat options? hmm

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at the end of the day its just personal preference

wicked bone
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tested most options

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just found flat to be the go to

sinful sail
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Oh nice! Thank you! Are you Greek?

warm vine
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nope

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i do know what it means

rigid ember
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how do I submit a ticket?

left pivot
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Are the arctis 7s just the arctis 5 but no glow and wireless

torn pollen
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kinda

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the drivers are better

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wireless

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no rgb (cause wireless)

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better ski band

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basically better in every way

viral dew
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no copypastas please, thanks

balmy abyss
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cant wait for the SteelSeries minecraft server!

stray axle
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One message removed from a suspended account.

hexed wedge
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is there any possible way to find out when the restock is for the headphones ive been waiting a few days

cunning moth
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nope

wraith sapphire
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can i use a steelseries arctis 9x on my PC if i have an aux cable???

hexed wedge
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arctis pro vs arctis 7

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thoughts anyone?

cunning moth
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I have both, I like both

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It's entirely down to if you prefer wired vs wireless

hexed wedge
cunning moth
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Not massively

hexed wedge
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i dont mind if its corded or not i just want the one that is better

cunning moth
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better is subjective

hexed wedge
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is it worth 20$ to get the arctis pro

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if i dont care about wire or wireless

cunning moth
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probably then

dusty remnant
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fun turkey stream 🦃

granite veldt
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i won, i'll post a pic when i get the mouse 🙂

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I prefer wired usually because i don't have to worry about batteries or interference, but wireless obviously goes in my bag if i'm gaming at a coffee shop

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which i'll do again someday, i swear. someday

granite veldt
jolly anvil
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jeez ur typing a full length novel

granite veldt
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heh i kept changing what i was gonna say

jolly anvil
#

oh lol

stray axle
granite veldt
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i was thinking i hope the software for programming the macro keys is easy to use, i've had a couple mice before where it was a pain

dusty remnant
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nice bro

hexed wedge
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hey im wondering if i should buy the steelseries arctis pro or the logitech g pro x i know this is the steelseries server just let me know what you guys think

agile dirge
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Personally I prefer the Arctis Pro but there is a known durability issue after about a year where one of the earcups tends to break. Mine is fine so far but it's something to keep in mind when buying

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I'm sure the Logitech is probably a decent headset as well

forest jewel
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did anyone tried to change the switches on a steelseries keyboard?

pulsar path
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anyone know why my auto clicker didnt work/

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assuming it has somethi9ng to do with me being on mac or that i have gg client not gg

misty atlas
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hi

dusty remnant
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helo

misty atlas
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i like to see setups

dusty remnant
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uh

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in dms?

misty atlas
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Sure

dusty remnant
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k

misty atlas
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k

surreal seal
hexed wedge
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i was like im definately getting a arctis headset but im overthinking it thinking i should buy something off of amazon because they have sales going on

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because i heard a few bad reviews on it

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but i think im just gonna get it

torn pollen
kind fern
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its the best pick if you have the money

misty atlas
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Can i change the keycaps on apex pro

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or no

cunning moth
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You can

misty atlas
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Ok

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vrewvrtfgwy

dusty remnant
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tomorrow turkey day

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fun

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happy thanksgiving 🦃

strange finch
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🦃

coarse slate
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Its about Drive

pure moat
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Ehh do y’all think the arctic pro wireless are comfortable? They feel alright but that’s it. Nothing mind blowing or crazy. Jude good

torn pollen
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They feel different on different sized heads. They are really comfortable to me

cedar coral
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Yeah I have the Arctic pro and I think it's really comfortable

misty atlas
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i wish i had money

stray axle
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same

misty atlas
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oops

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i forgot i cant send images

stray axle
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guys

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after idk how many days

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I found

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the single "3" keycap for my apex 3

warm vine
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next time dont hit it as hard :p

verbal gorge
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can someone help me fix my rgb on my keyboard?

gentle hedge
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Hey guys, quick question. What is the best mouse to buy currently for gaming? I need a new one but i really don't know wich one is good and wich one is bad.

cunning moth
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Preference, from steelseries I'd say the prime wireless

gentle hedge
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Hmm, i mean i find it a bit ugly and expensive.

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Is the Aerox 3 any good?

cunning moth
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Sure

warm vine
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yay i should have a new keyboard on the 30th

quick hornet
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is steelseries mousepads good?

cunning moth
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Sure

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It's what a lot of people know them for

stray axle
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I just woke up and my throat hurts so bad

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I already took medicine last night

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it's been like this for 2 days

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also gm

quick hornet
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damn

stray axle
stray axle
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it's been my first gaming mouse pad for abt a year now and it's been holding up great

quick hornet
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why my artic9 mic sound bad

deft roost
quick hornet
deft roost
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k

stray axle
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hi i bought today rival 3

clever kiln
stray axle
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ok

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but i ahve a issue

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my color stopped at yellow

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how i can change my color back to rgb

clever kiln
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im guessing the softare i dont know

stray axle
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ok

timid cargo
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hap tankgiv

boreal hound
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Hey i was wondering can the apex pro tkl be wireless?

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Ight

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Thanks

twilit cradle
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Nope I don't think so

clever kiln
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no it cant

boreal hound
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Ok thanks guys

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And happy thanksgiving if ur American

twilit cradle
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I have the apex pro and it can't so it probably the same for the tkl

twilit cradle
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😁

misty atlas
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what is a good mousepad i can get

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for not that much money

clever kiln
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just look on amazon they cheap and good

rain finch
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just got the apex pro tkl loving it

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sounds so good

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but i cant really type on it

clever kiln
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good for you im still waiting 😦

rain finch
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sounds incredible

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so good

clever kiln
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im 3/4 of the way there

rain finch
clever kiln
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they are stock fella

torn pollen
rain finch
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i got the omnipoint

torn pollen
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qck is really nice

clever kiln
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omnipoint are stock in apex pro's

misty atlas
torn pollen
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apex pro only comes with omnipoints

misty atlas
misty atlas
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i hope many things will be on sale

rain finch
torn pollen
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some qck is on sale

rain finch
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i was using a razer cynosa chroma before this

torn pollen
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even if it not on sale, the non prism is pretty good price

cold solstice
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hey guys , I was looking on some Booster pack coming from cyberpunk for the arctis pro , do you know if they're available somewhere ?

misty atlas
torn pollen
misty atlas
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thank

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wow that is very cheap

rain finch
torn pollen
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black friday!

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Speaking of black friday, Tomb Raider 2013 is now 2 dollars and 24 cents on steam

misty atlas
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i wish to improve my setup lots

misty atlas
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and the good one is out of stock

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sadly

rapid quiver
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Can i download software to SteelSeries Apex 7 Red TKL?

clever kiln
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its the steelseries engine i think

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its on the website

torn pollen
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GG

stray axle
warm girder
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Guys hello , any diffrence between Steelseries prime and the limited Prime Neo Noir edition?

strange finch
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no

misty atlas
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i tried to get a hystar one but the wave one is out of stock

ember ermine
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@stark rampart

stark rampart
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I've never understood like that

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Like what are you trying to achieve?

ember ermine
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facts, hey, could you help me? i having problems with my keyboard

strange finch
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nah

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don't tag mods or staff

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if there's a server emergency, dm us

ember ermine
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ok, it was a server thing, i did ask in user support

strange finch
#

an issue with your keyboard is not a server issue

ember ermine
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someone said bad word 🤣

torn pollen
stray axle
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depending on who is using it, there are other options such as qck heavy which I have tried from a friend and i think it's better

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or for rgb there is the qck prism

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best all around is qck edge tho, but I would buy the heavy

surreal seal
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I personally don't like the qck mousepad since it's color is black and it easily gets dirty

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At least for me

river kernel
#

what is the current best steelseries headset
dc the budget
list me the top 3
pls

stray axle
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but the flagship headset from steelseries is the Arctis Pro Wireless

torn pollen
cloud stump
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Qck edge vs qck heavy? Which is more comfortable and long lasting?

stray axle
#

Hello! :)

stray axle
cloud stump
torn pollen
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I have the edge and i love it

cloud stump
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I'm still deciding but I might get the heavy

torn pollen
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Heavy is the only one in xxl

cloud stump
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there is a 4 inch width difference between edge xl and heavy xxl

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and the thickness

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but thats it

surreal seal
twin grail
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are the arctis pro wireless worth it?

junior void
torn pollen
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My qck is spotless after even after a few months

cloud stump
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For me my black desk and black mousepad get dirty within 6-7 months because of my sweat and dust, however usually thats around the time I clean my desk and mousepad.

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So it doesn't really effect me

torn pollen
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I have white desk and black periferals. I do need to clean my apex 5, i just dont have a keycaps puller yet

surreal seal
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Dust on it

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Other colors don't do that

stray axle
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Yo does anyone know when they are going to come out with a steelseries headset that doesnt have cheap ass plastic and that doesnt break where the headset and the ear muff connect?

cunning moth
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Uh

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No

subtle bloom
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Anyone know when the Arctis 7x will be restocked? I've been waiting for like a month now???

torn pollen
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It has been replaced i think

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Arctis 7+

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Although there is no 7x+ which is odd

atomic lion
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Hiya. o/

atomic lion
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Is the Aerox 3 Wireless worth getting? Thonk

potent ice
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Is anything wireless worth getting?

past drift
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can someone tell me why the shipping is more than the keycaps

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prismcaps? 36 aud

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shipping? 50 bucks.

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and it isnt optional

viral imp
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Hello guys, i have a problem with my arctis 9 wireless, i'm doing the things to pair it with transmitter

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but it's not connecting

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i tried to go on the website but apparently the support is definitely a useless bot ... sending me the exact same instructions i have on my userguide

past drift
#

hey mod person, If i lube my apex pro tkl with 205g0 without desoldering, does the warranty go?

cunning moth
#

Well don't do that

past drift
#

?

past drift
cunning moth
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Shoving 205g0 down the stem without doing it properly isn't a great idea

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And will most likely void your warranty

past drift
#

So lubing by desoldering isnt allowed by the warranty?

cunning moth
#

No

past drift
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No as in it is or isnt allowed?

cunning moth
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Modding just isn't covered by the warranty in general

rain finch
#

Got the apex pro tkl yesterday i have been using a membrane and this is so good

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Sounds amazing feels amazing

crisp raptor
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Hi, can someone help me please?

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are keyboard layouts swappable for SteelSeries Apex 3 ?

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from french to a UK one. Can I change it somewhere in settings, then replace the keycaps to match a UK one?

lime skiff
#

it's my birthday

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🥳

acoustic hollow
#

Does anyone have a nice custom preset for the Apex Pro?4601_blobdance

tawdry cipher
#

hey guys i have the steelseries artic 3 just bought it recently only one problem is that when i get in a discord call my friend hears a beep whenever i speak any fixes?

stuck roost
#

Does anyone know if there are any hot-swappable Steelseries keyboards?

stray axle
stray axle
stuck roost
#

Okay.

oak plank
#

any1 know where I can get an affordable monitor

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?

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like within a budget of $150

grizzled cave
#

Is the steelseries Arctis Pro Wireless headphones still the best steelseries set of wireless headphones out. Price does not affect me

junior void
edgy quarry
#

how long does shipping take for Steelseries to ship to Europe (Belgium) This is my first time ordering something trough the official website.

agile dirge
clever kiln
potent ice
#

Hmmmm

rare bison
#

when are they restocking the arctis pro

cunning moth
#

Nobody knows

rain widget
#

.

warped willow
#

Anyone know a place to sell my arctis pro wireless

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Tryna get rid of it to buy some nice audiophile cans

rare bison
#

smh i need them asap

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one of many best headset in 20th century

wind storm
#

can you take out the keycaps of the apex 3

timid vessel
#

can someone @ me

pulsar path
#

@timid vessel

timid vessel
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thx

pulsar path
#

np

stray axle
#

its my birthday

main escarp
#

Hey guys what are the best audio settings for the Arctic 7x? On ps5

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For a game like warzone. Thanks!

atomic lion
#

Aerox 3 Ghost, worth $99 or is there better for less?

stray axle
#

any mouse with rgb and a good software is good

honest latch
#

I assume there's zero chance the XL prisms will restock before the sale ends?

agile dirge
#

not zero but probably less than one

pulsar path
minor niche
pure talon
#

where power button for Arctis 3 console edition

rough lava
#

Can anyone tell me if the apex pro supports rgb profiles on games like halo infinite or fornite? Like special rgb?

stray axle
#

No Black Friday sale on Steelseries websites?

torn pollen
#

There is a sale

stray axle
tulip vessel
#

Has anyone else had a problem with the arctis 5 headset, abruptly not picking up mic audio? I've checked all my settings, checked the drivers, clean installed SS Engine, nothing worked lmao

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I'm suspecting it's a hardware malfunction, but I don't know. It was working completely fine, and in the middle of me talking my mic stopped picking anything up at all.

left cypress
#

just got my rival 5 today for $42, very nice

pulsar path
#

Nice

wraith sapphire
#

Guys what do I do if my steelseries headset isn’t paring with an Xbox wireless adapter?

agile dirge
wraith sapphire
#

I have the Arctis 9x

agile dirge
#

I will say the XBox wireless adapters are notoriously finicky tho

past drift
#

can you lube apex pro stabs or does that void the warranty?

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my spacebar is unbelievably dry

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and thus the stabs are not only loud, but scratchy

forest jewel
#

hi guys

stray axle
forest jewel
#

i need a monitor for my ps4 cuz the input delay on tv is too annoying, can you help me with something under 150euros?

chrome kelp
#

hi

crisp raptor
#

Hi, can someone help me please? are keyboard layouts swappable for SteelSeries Apex 3 ? from french to a UK one. Can I change it somewhere in settings, then replace the keycaps to match a UK one?

lime skiff
narrow egret
#

Thank god for prime delivery on the neo noir stuff

stray axle
#

did you buy it from the website? or local store

stray axle
#

One message removed from a suspended account.

gray geode
#

is there official steelseries rubber keycaps for apex pro?

cunning moth
#

No

gray geode
#

are there any good 3rd party ones?

toxic hamlet
#

.,.

sweet magnet
#

should i get rival 5 or rival 600

stray axle
#

idk

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they both good

ocean orchid
#

Hello i buy the AEROX 3 wireless and i wanted to know if the thread is supplied with the mouse

strange finch
#

the cable? yes

torn pollen
ocean orchid
#

can we play with the cable when the mouse has no more battery ?

strange finch
#

yeah

ocean orchid
#

ok thanks bro i had no more question

night harness
#

Guys I need some help if someone is willing to help?

strange finch
night harness
crisp raptor
#

Hi, can someone help me please? are keyboard layouts swappable for SteelSeries Apex 3 ? from french to a UK one. Can I change it somewhere in settings, then replace the keycaps to match a UK one?

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@strange finch can you help pls ?

strange finch
crisp raptor
#

oops sorry

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been trying to find an answer for 3 days already

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raised a ticket with steelseries but still no response.. that's why Im here

strange finch
#

and yes you can rebind keys in engine/gg or switch the language via os

stray axle
#

placed an order over a week ago, was told it would ship out last friday, still hasnt shipped yet. put in a support ticket and still never heard back. what the hell

#

no way to actually contact someone on the website? I love my mouse and keyboard, and have recommended them to all my friends, but what is this. no customer support and orders placed not being shipped for over a week so far?

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is there anyway to actually talk to a person and see whats going on with my order? if not and it dont ship by monday im just going to cancel it and start buying from another company.

crisp raptor
#

but are SteelSeries Apex 3 keycaps removable ?

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because french keys layout is completely different

stray axle
#

@crisp raptor i think its clear that their customer support dont exist

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you will have better luck googling it or trying reddit.

crisp raptor
#

couldnt find an answer anywhere online, thats why Im here

stray axle
#

lame. i put in a support ticket a few days ago about an order, never got a response back, and theres no other way I have found to contact anyone from this company. also why im here

crisp raptor
#

same

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they didnt respond to my ticket either

stray axle
#

when i placed the order last week it claimed it was going to ship out that day and I should have had it already. still hasnt shipped out yet

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no response from "customer service"

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im about to just cancel my order and go with a different brand. it was a gift and im not going to sit and wait for who knows how long to not get it. not to mention i paid money for product, if I dont get product then i will get my money back and go elsewhere.

#

i get black friday blah blah but with zero kind of help, and them lying from the start about when i was suppose to get my order, yeah, thats not a good look.

#

apex pro

crisp raptor
#

I understand that is weekend and they shut the lights out.. but ignoring customers during work days is a big no no

stray axle
#

from steelseries

crisp raptor
#

is SteelSeries Apex 3 keycaps removable? can someone pls answer

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thats all i want to know

stray axle
#

yeah and the fact that they said over a week ago it would be shipped and it still isnt, and they dont even have an option to contact someone directly just goes to show you how much they value their customers and customer service. weekend/holiday/black friday or not.

#

especially when there only way to contact on their website is discord and social media. and you come to the discord, see mods online, and they still refuse to answer. obviously someone is "here" they just refuse to respond

strange finch
#

mods don't work for steelseries

crisp raptor
#

SteelSeries Apex 3 keycaps removable ?

strange finch
#

we aren't customer service

stray axle
#

then why does a company appoint mods on their official discord?

strange finch
#

and no, you can't remove the apex 3 keycaps

crisp raptor
#

THANK YOU

strange finch
stray axle
#

I can see if this was like, a fan server or something, but not an official server

strange finch
#

for the record, i do occasionally help out with issues. but it's not guaranteed and should not be expected

stray axle
#

ok maybe i didnt phrase that right. I mean why appoint mods that are not steel series employees.

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sorry.

strange finch
#

why not

crisp raptor
#

Rocco keyboard, here I come. Ba bye SteelSeries! It was nice not doing business with you and discovering how shitty your customer service is

strange finch
#

steelseries employees have a job to do

stray axle
#

because most people expectations is when theres a link to the official discord on their support page on their website, when theres no other way to get ahold of support, that the mods would actually be employees

junior void
stray axle
#

steelseries employees obviously aint doing there jobs though thats the problem

cunning moth
#

Lol

stray axle
junior void
#

you all got bad luck customer service is great for me lmao

cunning moth
stray axle
#

all that does is send you a link to put in a support ticket

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I did that days ago with no respose.

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response

cunning moth
#

'days'

stray axle
#

yes

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most companies have live chat, phone numbers ect to contact someone directly

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like eh they say here in the discord

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you can submit a ticket on their page when you have an issue

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i did.

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only thing i'm getting is dumb video's i have nothing to do with

#

can't even make a ticket..

#

clearly their customer support is garbage. which is a shame since I actually like and highly recomend their products to everyone

#

yea i ain't buying nothing anymore from this company

#

they ask a lot of money for their stuff

#

im starting to think the same'

#

but some help towards their custumors

#

oh hell no to much to ask

#

i dont mind the price if I know what im getting is good. but when they just take your money and are radio silent then yeah no theres plenty of compitetion out there that would love to have my money

#

yea like i got just a simple question i need an answer on but there is none of them you can catch

#

theres a certain expectation when you pay a premium you get a premium product and customer service

#

well 'simple' offc

#

like they dont even have a way to contact anyone other then a "support ticket" that they dont respond too.

#

if my order isnt shipped by monday, im cancelling my order and doing a chargeback on my bank.

#

because im just going to assume at this point if i try just cancelling it will be weeks if not longer for them to actually give me a refund. and no.

#

and ill just go with razer, corsair, sennhiser, logitech ect. any other company to get my shit

#

what about the mods in this server?

#

they must have contacts to people no?

#

apparently they are not "employees" 🙄

#

amazing

#

which makes zero sense why they do that. so either they are just saying that cause they dont wanna do their job, or thats another baffleing strike against steel series themselves as a company

#

i have no idea which is which, and im not going to accuse any mods in here of anything, but the simple fact remains that either way, it is obviously not good from a customer standpoint

#

just sad man

#

because clearly im not the only on here thinking to go on their offcial discord, thats on their website, to try getting support since theres no other way to do so.

#

the company looks like a joke

cunning moth
#

🗿

stray axle
#

this way man

#

seems like these servers are filled with customer support issues. because thats the general expectation.

#

idk if you have had their products. ive been happy with the actual products. most times me and my friends would either go to a local store and grab them, or get them off of amazon.

#

i have

#

i got an issue with the arctis pro wireless

#

i can't find on the web how to fix it and none seems to know

short osprey
#

hello, is it possible to show Spotify on the display in Apex Pro????

stray axle
#

i have ordered from them direct before and never had an issue. my apex 750 i preordered from them back in like 2017 and still using it now as we speak. no issues then.

#

but this latest experience I cant say that i will continue to support this company anymore, local brick and mortor or otherwise.

#

they make good shit, but so does everyone else.

stray axle
#

no one is going to answer you in here bro

cunning moth
cunning moth
stray axle
#

theres no employees in here

cunning moth
stray axle
#

oh big man with the big letters

#

look out for this guy. hes crazy

cunning moth
#

🗿

stray axle
#

RIP steel series

#

alright well clearly im not going to get any help with my order so im out. ill just cancel my headset order and get the sennhisers like I planned on to begin with. I have a pair and they are far better then anything this company puts out

cunning moth
#

Ok

stray axle
#

this was a gift and figured I would get them something with naitive xbox support and wireless, only reason i was going with steel series. but that dont do any good when going on 2 weeks later they refuse to ship the fucking shit

stark rampart
#

@stray axle this server isn't a support channel for SteelSeries. You can ask others for help in #archive-user-support or you can create a support ticket on the website for help

stray axle
#

i did

#

almost a week ago

#

with no response

stray axle
#

have you even ever tried to submit a ticket??

#

they come with this stupid auto botting program give solutions you have nothing with and where is the option to submit tickets?

#

you have to go through a convoluted series of prompts to do so

stark rampart
stray axle
#

before you actually can. but they wont respond to you anyway

stark rampart
#

They do respond

#

It just can take some time

stray axle
#

🤣

stark rampart
#

How long have you been waiting?

stray axle
#

2 weeks monday

#

on a nearly $300 order

stark rampart
#

And you haven't sent any messages in that 2 week period?

stray axle
#

I sent a message this past monday

#

like I said....almost a week ago....

stark rampart
#

Sending a message resets your position in line

stray axle
#

ok?

#

so what?

#

just spam send tickets?

stark rampart
#

Wait until they answer?

stray axle
#

no i think ill just get my money back at this point

stark rampart
#

Okay

#

I don't work for them so I'm just trying to give you the info I can

stray axle
#

we are almost in 2022. live chat for customer service isnt some new radical concept

#

something they clearly dont have

#

like is there rly none that had the issue what i had?

#

and sending a support ticket has been proven pointless

#

the transmitter still connects to my headphones but is not recognized by the pc

#

while its connected with usb cable

#

can't be none had this before

stark rampart
#

If 2 weeks go by without you sending a message and you don't hear back - you're welcome to send me a DM with your ticket number and then I'll poke someone about it

stray axle
#

bro i just said I sent a support ticket about it this past monday.

#

are you even reading anything?

#

because a week went by without it being shipped.

stark rampart
#

This past monday is 5 days ago

#

not 14

stray axle
#

lol

#

ok bro

#

I ordered it 2 weeks ago

#

a week went by. still was showing it was not shipped

strange finch
#

As Lennart said, making a new reply or ticket resets your position in the queue

stray axle
#

so I sent a message monday, 5 days ago, asking wtf

#

and i havent got a response yet and its still not shipped.

#

get it now?

strange finch
#

If you just want to get your money back like you claimed, no point in posting here any further

stark rampart
#

And I'm telling you if 14 days passes from when you sent the support ticket you can DM me with the ticket number

#

As in if they don't answer by then

stray axle
#

at that point the order would be almost a month old, and before that happens ill just be getting a refund.

stark rampart
#

I'm not saying that they wont answer by then

strange finch
#

This conversation is going nowhere, let's drop it

stark rampart
#

Yeah

stray axle
#

shouldnt have to wait 2 weeks for a customer support issue to be answered for something that ordered a month ago at that point

cunning moth
stark rampart
#

Either wait for a response or do a refund

strange finch
#

Melker that means you too

cunning moth
#

Aight

stray axle
#

at any means do you find it even ok a big company like this that they need 14 Days to answer on a ticket?

#

apparently they do

strange finch
#

I said drop it, last warning

stray axle
#

see

#

i wasn't even in on this topic i'm still trying to find

#

how tf i can submit

#

a ticket

#

cuz everytime i follow to this link

#

they show in the usersupport

stark rampart
#

Click that

stray axle
#

i get the same freeking photo what has no use to me and i see no where the option to submit any ticket towards their customer service

#

i did thats where they give me this Shiet picture

#

of how to plug in a cable

#

like i know how to plug in a stupid cable

#

ill see myself out. they obviously dont care about their customers so the $1000s of dollars ive sent their way from myself and recommendations will go to a company that actaully cares about shipping what people order and actually helps their customers.

#

when you click that you go to an automatic replaying bot guessing what your issue is

#

you do not get into contact with a person of their own

cunning moth
#

Type open a ticket

stark rampart
#

When you get a text field write "create ticket"

stray axle
#

ok now we talking

#

ok lennart this is not working

#

it says

#

Sorry we didn't find an answer to your question

#

^^

uncut remnant
#

I bought artic prime headset the 22 nov. i still havent recived it? It said it would arrive 24-25 nov. someone knows why?

#

?

marsh scroll
west vortex
#

I have a ps5 and a PC since ps5 doesnt have an optical port i have to manually unplug the usb from the pc into the ps5 when im playing ps5 games. Is there a way around this. I had an idea of getting a usb switch however im not sure if that will mess up my pro wireless?

#

if anyone has ideas please do let me know

cunning moth
#

A usb switch might be fine, although I tried one for with the same use case as you and it ended up really quiet for some reason

torpid pagoda
#

can i leave my battery charging on the gamedac even tho its full?

#

i have the arctis pro

viral dew
#

you can but it isnt advised, since just like any other lithium battery itll deteriorate

rotund wadi
#

Guys have I made the right desicion? I bought Steelseries arctis 9x instead for 220$ instead of arctis pro for 260$ because I wanted to be able to use them with xbox

viral dew
#

arctis pro can only be used on xbox with the 3.5mm, since xbox doesnt allow chat via usb, so youd lose alot of the features the headset is advertised with, so between the two you made a good call

#

👍

rotund wadi
#

Thanks, I am going to use arctis 9x for PC mainly but I wanted to be able to use it wireless on my xbox as well

#

The steelseries arctis 9x also included 6 red bulls because it was some steelseries black friday deal

torn pollen
#

U can rma i think

rain finch
#

bro the apex pro tkl sounds so goooodddd

#

so worth it

white epoch
#

Has anyone gotten their neo noir stuff yet?

uncut remnant
#

It hasnt arrived yet LUL

marsh scroll
#

They said it would arrive on the 25

#

I mean 26

#

Hasn’t come today either

uncut remnant
#

What a joke thump

#

My headset isnt working so its rip i need it now xD

stray axle
#

bought arctis 1's and they sound dissapear in 6 months idk why

#

they are now not working anymore

#

when i connect them to my pc the pc not register them

#

wtf

#

I Curse Steelseries !

#

r.i.p my 50 bucks

#

i going to buy HyperX clouds instead of it

#

goodbye

#

steelseries

uncut remnant
#

Its 50 bucks what did you expect? 😄

marsh scroll
stray axle
#

damn my 20 bucks headphones last more than 8 months

marsh scroll
#

Like the top of it and now it looks like a m

uncut remnant
#

But yeah clouds are very good

#

But im just pissed i havent recived my headset yer

#

yet

stray axle
#

i should throw the Arctis 1's in to the trash can

uncut remnant
#

xD

stray axle
#

i going to buy some studio headset like mackie instead of it

#

i have new audio interface

#

with mic

#

hyperx is still good headset but the studio headphones sound way better

#

and clean

#

and they are cheaper

#

good luck with the arctic pro it will break in few months

#

idk my arctic 1 broke

narrow egret
white epoch
narrow egret
white epoch
#

Bro

#

Steelseries

narrow egret
#

L

#

Amazon have them

#

I j got it on prime

white epoch
#

WHAT

narrow egret
#

I'm not waiting 2 weeks for a mousepad

#

What

white epoch
#

Lmao

#

Fr

uncut remnant
#

Like why buy from steelseries when your items dosent arrive. Explain steelseries? Why havent i recived my headset yet? 😄

white epoch
#

The wear house is getting robbed

uncut remnant
#

Fr=

#

?

narrow egret
#

U lot that buy direct from them are victimns

#

I could never

#

L

keen bone
#

Just is

#

Counter L

uncut remnant
#

l

#

L

marsh scroll
#

I’m just been waiting lol

#

Losing hope a little

uncut remnant
#

same

pulsar path
#

hey guys anyone know why my auto clikcer doesnt work?

valid glen
jolly anvil
#

what

valid glen
#

Could be a faulty pair. I would get in touch with support you should have a warranty, so they can easily repair or send a new pair.

stray axle
#

all the stuff on sale is sold out WeSmart LUL

nimble estuary
#

guys I need help

#

this is my second arctis pro that I replaced it seems that headset still not working

#

no light coming from headset

#

i litterally bought yesterday

#

steelseries engine not showing it

#

but gamedac works fine

kindred pecan
#

mega sus

nimble estuary
#

hello

kindred pecan
#

i only have a steelseris mousepad

nimble estuary
#

do you use Arctis pro ?

kindred pecan
#

cant help u lmao

nimble estuary
#

dang

#

😦

#

I need help man

kindred pecan
#

if u understand my status

#

ill try help you

nimble estuary
#

I paid 180 usd to this and not working 😦

#

what is your status ?

kindred pecan
#

I do not like your face, Mr Ratchett.

viral dew
#

if the engine isnt even detecting it, its probably an issue with the gamedac

#

drivers are from the usb connection

kindred pecan
#

klexos

nimble estuary
#

only not the arctis headset

#

I already asked for replacement and it is still the same

#

i am thinking maybe i am doing something wrong

viral dew
#

its probably with the headset connection then, from the gamedac to the headset

nimble estuary
#

I already restarted my laptop 5-6 times today

viral dew
#

if you use your headset with the 3.5mm cable it comes with on your phone/laptop/whatever device, can you hear audio from it or does it still not work

nimble estuary
nimble estuary
#

i am trying the mobile adapter

#

@viral dew I used mobile adapter still not working

#

this is the second model have the same issue

#

It is really disappointing

nimble estuary
#

@stray axle do your arctis pro detected on the steelseries software with gamedac

nimble estuary
#

you mean the gamedac ?

west halo
#

Hello! May I just ask why is my Arctis 7 keep beeping? it's not low battery.

lyric marsh
#

Guys, Can someone explain to me why i can't get the code for genshin giveaway

wispy sundial
#

Did anyone get the QcK Prism XL: Neo Noir Edition?

slender brook
#

Someone, probably

wispy sundial
#

I wanted to get a picture lol

#

I can't decide between this one or the doom eternal mousepad

plain lynx
#

I want to know when I use my 3.5mm cord to connect to my microphone do the settings I apply to my headset carry over
The settings I apply in the SteelSeries Engine

marsh scroll
#

New day and it’s another day to be sad because I know my stuff won’t arrive

#

Ahaha

edgy flame
#

wer restock?

clever goblet
#

What do you mean by upgrade?

narrow egret
#

Is there a way i can stop my aerox 3 flashing when i click it

#

Pissing me off now

#

Flashing and for what

#

Jesus this mouse is a piece of shit £100 and the rgb doesnt even work

errant cedar
#

Do you need to download dts for windows or do you just access it on the steelseries engine.

torn pollen
#

No

uncut remnant
#

How do i decline an order?

#

???

raven forge
#

What's the reason Steelseries Moments can capture replays at a high framerate, yet have almost 0 impact on the game framerate itself? Does it use framebuffer capture or something else

junior void
#

idfk it ruins my rgb sequence

#

Go to Engine, to Aerox 3, navigate to the illumination section, switch to the reactive settings on the left, then open the drop down menu that says steady or whatever and click disable illumination. @narrow egret

stray axle
#

can i get some help i have the steelseries artics pro and some how my bluetooth function doesnt wanna start up any more i already did a reset on the headset but nothing works

junior void
stray axle
#

yeah it just doesnt work

junior void
#

mhm

quasi terrace
#

Guys does Arctis 3 headset work with the PS5?

junior void
#

you know you can just click the button rather than hold

stray axle
#

like it turns on but bluetooth doesnt

junior void
quasi terrace
#

Also with 3D audio?

junior void
#

think you need windows spatial audio for that

#

unless it's a higher end one with surround sound in the headset itself

quasi terrace
#

I need them for 3D audio honestly

#

But the higher end are really expensive

junior void
#

the cheapest ones with 3d audio are the 7p

#

which are 116 gbp

#

dk where you are but it ain't gonna be cheap

#

and that's discounted

quasi terrace
#

@junior void but it says it works with ps4

fringe turtle
#

I am on steel serries engine and then I do my config but does not display on my laptop msi GS 66 sleath could I have some help someone please

gusty cradle
#

yoooooo

remote yarrow
#

Hey guys I've ordered the arctis 7+, which Will be delivered in a few days. I have a question about the sound, for shooters in general: do I have to change it manually, or is it best as it is, just out of the box?

cunning moth
narrow egret
#

Its like it wont listen

#

Any lighting settings i put it in just stays at colour scrolling and reactive clicking

junior void
#

you know there's a save button right

narrow egret
#

Yeha

#

Does nothing

marsh scroll
#

Me waiting for my headphones 2 days after delivery date thump

jolly crow
#

yo

#

i got a question

#

when does the steelSeries black friday sales end?

torn pollen
#

They wont tell u

#

So that way u buy because there is pressure on u

deep apex
#

quick question, my friends "moments" isn't working properly, it plays the chime but nothing appears in the moments tab. any help?

hallow hill
#

Would be best

pulsar path
copper panther
#

I can't wait to get my tracking for the replacement wires as mine are in a real bad state x)

stray axle
#

hey guys is dbd dlcs gonna be on giveaway again? on 30th?

calm storm
#

anyone wanna play halo or forza?

sweet magnet
#

y is prism sync not seeing my arctis 5

#

i have it plugged in by usb

stray axle
#

hello people

#

who has the apex 5 keyboard

marsh scroll
narrow egret
marsh scroll
#

Just cause

narrow egret
#

Everything is on Amazon and steelseries take 2 weeks to deliver key cap

sweet magnet
stray axle
#

like wdwdwhdwdw

sweet magnet
#

it does

stray axle
#

i think my keyboard is ghostinig

sweet magnet
#

it must be something wrong with your keyboard

#

bcoz apex 5 has antighosting to i think 5 keys

stray axle
#

i just buyed it yesterday

sweet magnet
#

u still should have Your warranty

#

You can ask for a refund or a new keyboard

stray axle
#

yeah

warm vine
#

noooooo

#

i am in school and my keyboard arrived

torn pollen
torn pollen
torn pollen
rain finch
#

apex pro tkl is so gooodo

stray axle
#

Bro Ima be fr I ordered a package from yall 3 weeks ago and I'm still waiting

#

litterally was supposed to ship November 25th

#

it's the 29th

#

and I got no updates at all abt the package

#

Can anyone tell me if there is a way of buying more than 2 earpads on the same order?

#

1 email of confirmation

stray axle
torn pollen
stray axle
torn pollen
#

Then u can only buy two at a time

stray axle
torn pollen
#

You cant

#

They are stopping u from buying multiple so others can get it

kindred pecan
#

guys

#

guys

#

does the steelseries apex 7 rgb work without pc

#

like if i connect it to console

vital zephyr
#

like the 7p?

kindred pecan
#

yes

#

apex 7

vital zephyr
#

aah the keyboard, if isn't working u can buy an adapter for the console

kindred pecan
#

no im just asking

#

if i were to connect

#

the keyboard to my console would the rgb turn on

vital zephyr
#

in many keyboards you can control rgb thanks to key combinations so i think yes

viral dew
#

yes the rgb will function when you plug it into a console

vital zephyr
#

sorry but unfortunately I don't have that type of keyboard or console

viral dew
#

& since the apex 7 has onboard memory, youre able to switch from a few choice rgb settings on the console too rather than it being the default rgb

kindred pecan
#

oh shi

#

thank u bro

#

i might order it then

#

just have to rationalise my expenses

narrow egret
#

@viral dew Been having issues with aerox 3 lighting ever since it came

viral dew
narrow egret
#

Wont do what i put into engine

#

Ive been asking for about 25000 years

gilded hull
#

Gebe

cursive hearth
#

hey not sure if anybody knows how to help me with this but i've bought the SteelSeries prism mousepad XL , i've integrated it with discord and when i do get a message it does change to the colour i've set it has, however after i've seen said notification it does not go back to the default colours after unless i go to the stealseries app. is there a way to fix this?

narrow egret
#

This company wouldve gone bust if it werent for the apex pro and mongraal

wispy sundial
#

oi, we should totally get a channel where we can share our sonat presets

livid breach
#

ordered the QCK PRISM CLOTH 5xl

#

Quite expensive but very nice

atomic sentinel
marsh scroll
#

It finally arrived

#

Thank god

tardy otter
#

@vagrant raptor

left wraith
#

I was wondering if someone could help me out for a minute..

#

If I have a steelseries device it should automatically show up when I click the "engine" tab in the GG software?

torn pollen
#

Is it an arctis 3?

left wraith
#

no its a siberia 800

#

I have a siberia 800 and a 7 pro wireless. The reason I downloaded the software was to upgrade the firmware on the 7pro wireless for ps5. I use the siberia for pc and the 7pro for ps5. The siberia isn't showing up on the engine.

#

Would it make a difference that the optical port is plugged into a sound card and not the mother board?

torn pollen
#

No

#

Aux headsets are not supported in engine i think

left wraith
#

I don't believe either are aux headsets?

torn pollen
#

One sec

left wraith
#

Thanks

torn pollen
#

Ohhh

#

800 isnt in engine, but pro is

left wraith
#

Ok so if I plug the pro in it should show up?

torn pollen
#

Yes

left wraith
#

Ok thank you

left wraith
#

@torn pollen it worked thanks

arctic osprey
#

has anyone had the issue of the QCK Prism Cloth XL Mousepad only lighting up near the wire and no where else?

#

only lasted like MAYBE a year and now the whole thing doesnt light up anymore

stray axle
#

Anyone know any good monitors

#

240hz

#

1ms

#

Not ugly preferably

velvet sage
#

budget?

agile dirge
#

assume infinite

pulsar path
#

pick out like a 5000 moniter lol

agile dirge
#

idk if the Pro XDR whatever from Apple has 240hz 1ms but it has nice colors and res, and who wouldn't love a $1k stand?

#

lmao

pulsar path
#

bruh 1k for a stand

agile dirge
#

yep. Fancy aluminum, big magnet

pulsar path
#

wow

agile dirge
#

it's apple what do you expect

pulsar path
#

yeah there iphone that literly nothing has changed is like 100000000 dollars

agile dirge
#

"Think different". My arse. Been doing the same thing for how long now?

pulsar path
#

bruh

agile dirge
stray axle
#

So like 500 or something

#

Hi guys, if it's not too much trouble I'd like to know what time the dead by dailight draw will be tomorrow. Please, I say it because I do not know the exact time.

strange finch
#

nobody knows

hazy forge
#

Hey guys, I am looking for a gaming mouse for a friend. She REALLY wants this particular mouse. It says OUT OF STOCK on the home page, but there is always someplace that has stuff.

SteelSeries Prime Precision Esports 6Siege Gaming Mouse

Anyone know where to find one?

viral dew
#

the black ice edition prime? only bet at this point would likely be a reseller on a website like ebay, since it was a limited edition drop & we dont usually restock limited edition products . but purchases from a reseller do mean no warranty, unfortunately

arctic osprey
agile dirge
#

it's actually not glued iirc, there's screws under the sticker on the bottom

arctic osprey
#

Oh shit really? So it pops off from the bottom then. That makes my life so much easier. I was thinking the top had to come off lol

agile dirge
#

if you know what you're doing with a screwdriver it's easy enough to open, yeah the bottom just pops off and you can access the circuits and the clamp bits

#

the screws and stuff are quite small tho

arctic osprey
#

Hell ya thanks for the info, I would have never thought to peel the sticker on the bottom, and no worries about the screws, I got mini screw drivers. And if I don’t have one small enough, my father in law def has them from his slot car collection haha

agile dirge
#

sure thing, and good luck

arctic osprey
#

Thanks buddy!

torn pollen
golden frost
#

Anyone selling a GameDac for the Actis Pro Wired?

#

I've been looking for one for a while.

agile dirge
warped burrow
#

is there any way to contact support other than the ticket system? My RMA and tickets are just automatically closed without any explanation :s

warm vine
#

i love the apex 5

stray axle
#

Any good mouse pad which smooth and not gets dust in it?

stray axle
#

I need a mouse pad for valorant

#

For smooth aim

warm vine
#

but do i care/have the money

#

(no)

#

pro is like 2x more expensive

#

2.5

ashen eagle
warm vine
#

85 dollars god

shut summit
#

cAN some one help me with arctis 3 please?

#

i nneed help with mic

torn pollen
stray axle
#

Freels fuckinh nice

#

Got pudding caps on them tho

eager hatch
#

Wth i have been sitting here at the website since 12:30 and still it says no keys remaning what do i do

#

This is a bit frustrating i come here in time and for some reson it doesnt show that get the key why

pulsar path
#

oof

silver silo
#

are the steele series compatible with xbox and PC or is it one or the other?

atomic sentinel
silver silo
#

i finally found the faq section and i think the 9x headphones work for both. Bluetooth for PC and wireless dongle connection with xbox

atomic sentinel
#

Yah

viral dew
#

if you're going to be gaming on both pc & xbox i'd recommend the 7x

atomic sentinel
#

Yah

viral dew
#

bluetooth audio isnt the best for gaming

atomic sentinel
#

Yah

#

I’m saying yah too much

barren ermine
#

I would like to know why I keep getting put into the waiting room 1 minute before the code drop for dbd, even tho I was already on the website logged in and everything, and then I'm still in the waiting room 15 minutes after all the codes were claimed already, it's literally so wack you need to fix that SteelSeries

atomic sentinel
#

The artctis primes good right

barren ermine
#

??

atomic sentinel
#

For valorant

#

The headset

barren ermine
#

Idk, I've never used it

atomic sentinel
#

Ok

#

What’s dad

#

Dbd

#

Lol

pulsar path
#

Guys

#

Is the artics 7 wireless good

#

I might get it for Christmas idk tho

atomic sentinel
#

Yah I but I wouldn’t recommend for long hours of gaming

pulsar path
#

Ok

atomic sentinel
#

You play pc or console

pulsar path
#

I think my mom already bought it I’m not sure

#

pc

atomic sentinel
#

Ok

pulsar path
#

I’m a apple gamer

atomic sentinel
#

Oh

#

Cool

pulsar path
#

gonna get a windows pc eventually

atomic sentinel
#

Ok

#

The wireless connection might not work

#

But idk for sure

pulsar path
#

Bruh

#

who’s the owner of this discord server

atomic sentinel
#

Steelseries

pulsar path
#

Well yah but does a specific individual own this server

compact night
#

yo

#

anyone know mods for apex pro

pulsar path
#

Also apparently on the artics 7 surround sound doesn’t work on Mac ):

atomic sentinel