#💬-general | SteelSeries | Page 549

clever jackal Jul 22, 2021, 5:49 PM

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I got some and they are decent

small reef Jul 22, 2021, 5:56 PM

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Anyone know where I can get spare pop filter for the arctis pro wireless?

strange finch Jul 22, 2021, 6:31 PM

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amazon will sell generic ones

wraith hornet Jul 22, 2021, 7:40 PM

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can someone help me, i did somethingin engine that made it so i have to double click everything

cunning moth Jul 22, 2021, 7:58 PM

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wraith hornet can someone help me, i did somethingin engine that made it so i have to double c...

Never heard that before, reinstall?

wraith hornet Jul 22, 2021, 8:02 PM

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k

wraith hornet Jul 22, 2021, 8:05 PM

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cunning moth Never heard that before, reinstall?

that did it, thanks

pulsar slate Jul 22, 2021, 8:10 PM

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Does steelseries prime worth it?

cunning moth Jul 22, 2021, 8:12 PM

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Interesting question

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There is more than 1 product in the prime lineup do you'll have to be a bit more specific

pulsar slate Jul 22, 2021, 8:15 PM

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Wired prime

cunning moth Jul 22, 2021, 8:17 PM

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pulsar slate Wired prime

Maybe, maybe not; might be worth it for you. I think it's an interesting product, would be worth it for me if I needed another mouse.

pulsar slate Jul 22, 2021, 8:18 PM

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Thanks for the advice

hollow raft Jul 22, 2021, 9:00 PM

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i'm trying to download engine for mac but there's no engine available in the website, only steelseries GG

cunning moth Jul 22, 2021, 9:02 PM

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hollow raft i'm trying to download engine for mac but there's no engine available in the web...

https://steelseries.com/engine choose the 'MacOS' option

hollow raft Jul 22, 2021, 9:03 PM

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i did

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it always download the steelseries GG instead of the steelseries engine

cunning moth Jul 22, 2021, 9:05 PM

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It shouldn't do that, I guess contact #official-support for a working link

hollow raft Jul 22, 2021, 9:07 PM

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ok apparently now gg and engine are the same software

strange finch Jul 22, 2021, 9:10 PM

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engine is contained within gg

hollow raft Jul 22, 2021, 9:11 PM

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yes

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i think its gonna work

keen pine Jul 22, 2021, 9:20 PM

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GG should work with Mac, just the Moments capture software within GG won't work with Mac

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So the Engine should still function like normal

viral dew Jul 22, 2021, 9:26 PM

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GG works with Mac now, but Moments won't

cunning moth Jul 22, 2021, 9:29 PM

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I guess I clicked the wrong link or something lol

surreal lark Jul 22, 2021, 9:33 PM

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Is there a warranty for products bought with RMA coupon ?

cunning moth Jul 22, 2021, 9:34 PM

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surreal lark Is there a warranty for products bought with RMA coupon ?

Products received using an RMA code will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater)

surreal lark Jul 22, 2021, 9:39 PM

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okok

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Thanks

solemn shoal Jul 22, 2021, 10:14 PM

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is there any other way to get in contact with steelseries support as i am waiting to get a new RMA code ?

cunning moth Jul 22, 2021, 10:15 PM

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Apart from opening a ticket via #official-support? No.

solemn shoal Jul 22, 2021, 10:16 PM

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I already have a ticket/case open with them however I just need them to renable the code or provide me with a new one however they aren't getting back and I dont want the headset to go out of stock again 😦

languid matrix Jul 22, 2021, 10:22 PM

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whats the best steelseries headset

cunning moth Jul 22, 2021, 10:22 PM

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Define best

languid matrix Jul 22, 2021, 10:22 PM

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best sounding longest battery life, best rated

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??

cunning moth Jul 22, 2021, 10:26 PM

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languid matrix best sounding longest battery life, best rated

The arctis pro/+gamedac and the pro wireless have the same drivers so sound quality will be similar and considered the best. A wired headset will have 'the best battery life', but otherwise it's the APWs as they have swappable batteries. Rtings rates the pro wireless as the best Steelseries headset for gaming in 2021.

languid matrix Jul 22, 2021, 10:28 PM

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thanks mate, i’ll go with the pro wireless then

cunning moth Jul 22, 2021, 10:28 PM

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Sick, hope you like it

unreal dew Jul 22, 2021, 10:34 PM

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anyone have the black prism caps?

cunning moth Jul 22, 2021, 10:35 PM

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Quite a few, why?

unreal dew Jul 22, 2021, 10:36 PM

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cunning moth Quite a few, why?

Well I got the apex pro about 2 weeks ago and I love it so much but then saw the prism caps and might wanna get them lol I just wanna know other people opinions on them that own them personally

cunning moth Jul 22, 2021, 10:37 PM

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They diffuse light as well as any other pudding keycap set, and they're PBT so they feel better than the stock ABS

lunar kindle Jul 22, 2021, 10:50 PM

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Anyone know if/where I can get a replacement cable and omnipoint switches for my apex pro tkl? I was looking to lube it and make my cable detachable but I dont want to mess something up.

cunning moth Jul 22, 2021, 10:52 PM

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lunar kindle Anyone know if/where I can get a replacement cable and omnipoint switches for my...

The cable you could probably sort out yourself, but you won't be able to get replacement omnipoints

lunar kindle Jul 22, 2021, 10:52 PM

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cunning moth The cable you could probably sort out yourself, but you won't be able to get rep...

Ok, thanks but what do you mean the cable you could probably sort out? Like just try replacing it with a plain ol cable off aliexpress or is there an actual legit replacement I can buy?

cunning moth Jul 22, 2021, 10:54 PM

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No official replacement

lunar kindle Jul 22, 2021, 10:54 PM

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Ok thanks

strange finch Jul 22, 2021, 10:56 PM

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you'll also lose your warranty

soft wing Jul 22, 2021, 11:11 PM

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^^^

stray axle Jul 22, 2021, 11:22 PM

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Hello

cunning moth Jul 22, 2021, 11:22 PM

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Hey

stray axle Jul 22, 2021, 11:22 PM

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How are you

cunning moth Jul 22, 2021, 11:24 PM

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Tired, wbu

stray axle Jul 22, 2021, 11:33 PM

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Hello server

cunning moth Jul 22, 2021, 11:33 PM

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Hey

rose mortar Jul 22, 2021, 11:33 PM

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sup

strange finch Jul 22, 2021, 11:35 PM

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🌊

drifting jay Jul 23, 2021, 1:03 AM

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What is difference between qck prism cloth and qck edge other then rgb?

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?

cunning moth Jul 23, 2021, 1:07 AM

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Nothing

drifting jay Jul 23, 2021, 1:19 AM

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ok so same material r

craggy spruce Jul 23, 2021, 1:49 AM

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The pad is the same material yea

pliant wing Jul 23, 2021, 4:01 AM

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Hey @crisp veldt you guys rock!

strange finch Jul 23, 2021, 4:02 AM

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that's a bot but glad you like them

fair lichen Jul 23, 2021, 4:25 AM

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Hi

strange finch Jul 23, 2021, 4:25 AM

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🌊

silver tinsel Jul 23, 2021, 5:16 AM

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steelseries kana mouse not detected in engine anyone know this ?

strange finch Jul 23, 2021, 5:25 AM

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#archive-user-support

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and don't plaster it everywhere in unrelated channels if somebody doesn't answer immediately

pulsar slate Jul 23, 2021, 8:54 AM

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Sensei ten or prime wired

strange finch Jul 23, 2021, 10:01 AM

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that depends

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different shape

pale sand Jul 23, 2021, 12:15 PM

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Do you have RGB controllers?

cunning moth Jul 23, 2021, 12:15 PM

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Steelseries doesn't

fickle moth Jul 23, 2021, 12:51 PM

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hello

cunning moth Jul 23, 2021, 12:51 PM

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Hey

fickle moth Jul 23, 2021, 12:52 PM

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do you think the steelseries apex pro tkl is worth it?

cunning moth Jul 23, 2021, 12:53 PM

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Might be for you. For me, no

fickle moth Jul 23, 2021, 12:53 PM

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ok thanx

hollow fjord Jul 23, 2021, 1:15 PM

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just got the First Steelseries Mouse

cunning moth Jul 23, 2021, 1:30 PM

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Congrats

hollow fjord Jul 23, 2021, 1:31 PM

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i'v been using the Headset for a few years

but my old mouse
G502 Spectrum is starting to show age, Cable/dust/dirt and Grip starting to peel off

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the SS one i got is Called Aerox 3,

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just wondering about Sensor tho

cunning moth Jul 23, 2021, 1:34 PM

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It's their own true-move sensor

hollow fjord Jul 23, 2021, 1:35 PM

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IDK about Mouse Senor too much, I know SS it uses Truemove Core, but how would that compair to the G502 Spectrum

pale sand Jul 23, 2021, 1:40 PM

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hollow fjord just got the First Steelseries Mouse

Which one?

pale sand Jul 23, 2021, 1:41 PM

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cunning moth Steelseries doesn't

Is the nimbus+ and stratus duo not rgb?

cunning moth Jul 23, 2021, 1:43 PM

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No

hollow fjord Jul 23, 2021, 1:44 PM

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pale sand Which one?

aerox 3

pale sand Jul 23, 2021, 1:45 PM

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hollow fjord aerox 3

Wired or wireless?

hollow fjord Jul 23, 2021, 1:46 PM

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wired

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always

pale sand Jul 23, 2021, 1:46 PM

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I got the wireless version but you can use it wired.

hollow fjord Jul 23, 2021, 1:46 PM

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1 think i'll never trust for Online Competive

hollow fjord Jul 23, 2021, 1:47 PM

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pale sand I got the wireless version but you can use it wired.

Is it good ? ( Senors/Feels ) i did not look at review or look at the Spec ( Worse mistake to do )

pale sand Jul 23, 2021, 1:47 PM

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What did you pay for the wired version?

hollow fjord Jul 23, 2021, 1:47 PM

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pale sand What did you pay for the wired version?

£50

pale sand Jul 23, 2021, 1:47 PM

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hollow fjord Is it good ? ( Senors/Feels ) i did not look at review or look at the Spec ( Wor...

Yeah, I've had no issues at all

hollow fjord Jul 23, 2021, 1:48 PM

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Well just wonder cause it uses the PMW3331 vs G502 3366

pale sand Jul 23, 2021, 1:48 PM

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No idea lol

hollow fjord Jul 23, 2021, 1:50 PM

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I game at 11500 DPi on my G502 PeakBunny

queen mirage Jul 23, 2021, 3:09 PM

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How xD

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I game at 600 dpi

hollow fjord Jul 23, 2021, 3:23 PM

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queen mirage How xD

remeber when back in Early 2000 when it was ( Maybe still is ) to have a Low in game sen with a High DPi thats me, Game control always has felt better IMO

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soo game like Call of duty i run at 0.64 with a 11500 DPI

last briar Jul 23, 2021, 4:57 PM

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is there anyone here from the firmware dev team that i cant talk to real fast?

lime flume Jul 23, 2021, 5:05 PM

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can i have steelseries make me an apex pro windows key with the windows 11 logo on it?

surreal zinc Jul 23, 2021, 5:22 PM

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i got gg

slender saffron Jul 23, 2021, 5:37 PM

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Windows 10 1909 later Mecro Slow response Is it settled?

last briar Jul 23, 2021, 5:50 PM

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@stray axle model o sucks if you want something similar take the razer viper

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I personally prefer the rival 3 but its debatable

strange finch Jul 23, 2021, 5:51 PM

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Model o is fine

last briar Jul 23, 2021, 5:52 PM

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Uhm

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No

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Its garbage

strange finch Jul 23, 2021, 5:53 PM

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It may not be the right shape for you, but objectively it's fine

last briar Jul 23, 2021, 5:54 PM

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Its definitely not fine objectively

strange finch Jul 23, 2021, 5:54 PM

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whatever you say ¯\_(ツ)_/¯

last briar Jul 23, 2021, 5:55 PM

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Low quality plastics, buttons that lose tension after a month, huge shell flex and a cable thats known to break

strange finch Jul 23, 2021, 6:00 PM

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early glorious mice, sure. nowadays you don't see as many complaints

hollow fjord Jul 23, 2021, 6:03 PM

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pale sand What did you pay for the wired version?

oh F please tell me that is On Board memory

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Trying it now & i cant get the Setting to save without the PC

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for console use

mortal heart Jul 23, 2021, 6:05 PM

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which steelseries keyboard is the quietest

hollow fjord Jul 23, 2021, 6:05 PM

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depends on the switch

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and you can also use key O ring to damp out the sound to

twilit pebble Jul 23, 2021, 6:36 PM

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mortal heart which steelseries keyboard is the quietest

apex m750 on red switches , only space and enter are not the quitest one

mortal heart Jul 23, 2021, 7:34 PM

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Ic

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But like would it be possible to make the apex 5 quiet?

strange finch Jul 23, 2021, 7:35 PM

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eh

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you could probably do spacebar foam and pcb o-ring mod it?

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but without losing warranty, just the foam and maybe switch o-rings

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placing the keyboard on a deskpad and not a hard surface may help too

cunning moth Jul 23, 2021, 7:36 PM

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'Hybrid' blue are never going to be quiet

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But some of the suggestions will help ^

mortal heart Jul 23, 2021, 7:37 PM

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The o rings don’t work for me

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I bought em and it was still loud

cunning moth Jul 23, 2021, 7:37 PM

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Not surprising

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All it does it soften the bottom out, not like it removes the clickbar which makes a lot of the noise

strange finch Jul 23, 2021, 7:39 PM

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it's amazing how much the silencer in switches helps

cunning moth Jul 23, 2021, 7:40 PM

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In silent switches?

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Yeah

strange finch Jul 23, 2021, 7:40 PM

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yeah

cunning moth Jul 23, 2021, 7:40 PM

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How are you liking them?

strange finch Jul 23, 2021, 7:40 PM

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not looking forward to lubing 70x yellows and filming 140x yellows and kiwis though

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the u4s are very good, definitely quiet enough for the office. about on par with laptop keyboard butterflys

cunning moth Jul 23, 2021, 7:41 PM

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It just takes a looong time, worth it tho

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Can be pretty relaxing if you find a good rhythm

strange finch Jul 23, 2021, 7:43 PM

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also gonna get stupidfish foam

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and o-ring mod my tofu

cunning moth Jul 23, 2021, 7:44 PM

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That makes a big difference, dremel off the middle standoff if you can

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No reason for it to be there

remote quartz Jul 23, 2021, 7:55 PM

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Just found out steelseries left me on read on insta 💀

rich sparrow Jul 23, 2021, 7:59 PM

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oof

cunning granite Jul 23, 2021, 8:26 PM

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idk if anyone can help me but if anyone knows how to fix the mic on the arctis 7, id greatly appreciate it

ocean coyote Jul 23, 2021, 8:32 PM

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does anyone know how to fix steelseriesGG

strange finch Jul 23, 2021, 9:07 PM

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If you can't open it, download 5.1

stray axle Jul 23, 2021, 9:37 PM

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Tell me why Kmart is selling the apex pro tkl for 130 dollars?🤨

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That's a real good deal tho

strange finch Jul 23, 2021, 9:39 PM

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Because they can run discounts on most items barring any price limitation agreements with manufacturers

stray axle Jul 23, 2021, 9:43 PM

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strange finch Because they can run discounts on most items barring any price limitation agreem...

True, I might buy it

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Do I even need it? 💀

cunning moth Jul 23, 2021, 9:43 PM

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Only you can answer that

near star Jul 23, 2021, 9:43 PM

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Is it against the rules to ask a user support related question in general? Since that channel seems a bit empty

cunning moth Jul 23, 2021, 9:43 PM

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Just be patient

stray axle Jul 23, 2021, 9:46 PM

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I kinda want one because of the rgb and the fact that it sounds like heaven

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And it's really smooth

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Ish

pseudo totem Jul 23, 2021, 10:25 PM

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The arctis 1 wireless can cancel out backround noises automatically right?

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Like it’s not a setting that I can change or anything

cunning moth Jul 23, 2021, 10:26 PM

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It is not equipped with active noise cancelling

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But it will filter out background noise coming through the mic

pseudo totem Jul 23, 2021, 10:27 PM

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Is there a distinct difference between the 2?

cunning moth Jul 23, 2021, 10:28 PM

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Well yeah, you benefit from ANC, others benefit from the mic filtering

pseudo totem Jul 23, 2021, 11:10 PM

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Ah ok ok thank you

ashen eagle Jul 23, 2021, 11:31 PM

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hey i just got a actis 1 and the audio is only playing through my left ear is there any fixes?

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ok so i just turned it off and then back on again and now its only playing through my right ear

stray axle Jul 23, 2021, 11:59 PM

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Hi

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I have one steelseries product

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And it’s the VERY old Siberia V2 Heat Orange xD

clever jackal Jul 24, 2021, 12:23 AM

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If I had my Arctis 1 off and plugged them in and started flashing red is that charging?

keen pine Jul 24, 2021, 12:28 AM

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Yes, in a while you should see the led start flashing yellow and then green and when it's fully charged it should be solid green

plucky thunder Jul 24, 2021, 12:53 AM

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convince me to buy a apex pro

formal kraken Jul 24, 2021, 1:08 AM

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Anyone else having some flickering problems or just general trouble with the wireless DAC?

fringe thistle Jul 24, 2021, 2:11 AM

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Hi can you make apex pro cheaper because it’s a bit expensive

soft wing Jul 24, 2021, 2:21 AM

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Uhhh

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I mean there are discount codes you can use

surreal zinc Jul 24, 2021, 3:09 AM

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why is gg so limited on macos

bleak venture Jul 24, 2021, 3:39 AM

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So

arctic sundial Jul 24, 2021, 4:38 AM

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anyone know why my headset is so quiet?

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me pc is turned up all the way, the volume on the headset it turned up and the chat mix is set right

pure basin Jul 24, 2021, 4:41 AM

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zes

arctic sundial Jul 24, 2021, 4:48 AM

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nvm fixed

stray axle Jul 24, 2021, 6:12 AM

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Hey guys I was just wondering would you know how to fix the USB port for the game dac as mine is not registering probly, I have tried multiple Cables and it just doesn’t want to connect, I’m not sure if the USB port is damaged but if you could get back to me that would be greatly appreciated cheers

light smelt Jul 24, 2021, 6:52 AM

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stray axle Hey guys I was just wondering would you know how to fix the USB port for the gam...

Go into ur settings and see if it’s registered under devices. If not get SteelSeries GG and see if it comes up there. If neither work, I’m sorry but I’m unsure of what to do. If you got it off the SS website you should be able to return and RMA, otherwise check with the seller you got it from for their return and refund policy.

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Btw anyone that has problems with products go to #archive-user-support, you should get a response relatively quickly. A lot of great people check up on that chat daily

stray axle Jul 24, 2021, 7:33 AM

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Cheers Zephyr I’ll try it now 👍

stray axle Jul 24, 2021, 9:15 AM

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steelseries siberia V2 heat orange gang?

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XD

finite saffron Jul 24, 2021, 9:32 AM

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Yo!

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Been a while

warped merlin Jul 24, 2021, 11:08 AM

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Shesh

open crater Jul 24, 2021, 11:40 AM

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get this guys with the giveaway going on i've been going for clips i finaly hit a nasty shot and i forgot to put my moments on

finite saffron Jul 24, 2021, 12:36 PM

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Is people posting links a common problem?

cunning moth Jul 24, 2021, 12:41 PM

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finite saffron Is people posting links a common problem?

We've had lots of bots recently, so yeah

sick tulip Jul 24, 2021, 12:56 PM

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Just bought a rival 650 (just looked on the box) but still feeling great knowing I’m now going to have accurate aim

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There’s only one link you should post here: https://steelseries.com

sick tulip Jul 24, 2021, 12:57 PM

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sick tulip There’s only one link you should post here: https://steelseries.com

Oh wait you can get warned nvm

fast crystal Jul 24, 2021, 1:13 PM

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Is arcits 3 good for normal day usage?

cunning moth Jul 24, 2021, 1:15 PM

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Sure

fast crystal Jul 24, 2021, 1:59 PM

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like is it good for cold weathers like snow and rain i live in New York.

cunning moth Jul 24, 2021, 2:01 PM

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It's fine? Probably as good as any other headset

fast crystal Jul 24, 2021, 2:09 PM

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also where can i get sticker pack for it?

tulip burrow Jul 24, 2021, 3:15 PM

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Anyone know of a good site to look up presets for various types of games? @everyone

cunning moth Jul 24, 2021, 3:18 PM

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tulip burrow Anyone know of a good site to look up presets for various types of games? @every...

Don't try to do that

tulip burrow Jul 24, 2021, 3:20 PM

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cunning moth Don't try to do that

Should I just use the out-of-the-box EQ?

cunning moth Jul 24, 2021, 3:21 PM

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I mean trying to ping everyone. But I'm not aware of many sites which provide presets unfortunately.

tulip burrow Jul 24, 2021, 3:28 PM

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Ahh gotcha. My bad. I was on the Astro discord and those dudes pinged everyone al the time lol.

visual gust Jul 24, 2021, 3:51 PM

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Is precision aim a thing? I.e. CPI change upon button down and revert back to normal upon release?

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For mice ofc

cunning moth Jul 24, 2021, 3:54 PM

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I don't think you can set that up

visual gust Jul 24, 2021, 3:54 PM

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Ah

viral dew Jul 24, 2021, 3:57 PM

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corsair's m65 offers it, but no steelseries mice do as far as i can think of

visual gust Jul 24, 2021, 3:57 PM

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Hmm

cunning moth Jul 24, 2021, 3:58 PM

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The rival 5 has a clutch looking thing, but I'm not sure if that's its function

visual gust Jul 24, 2021, 3:58 PM

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I've heard of the m65 but I think it's a bit of downgrade from the Logitech g402 I'm using rn

visual gust Jul 24, 2021, 3:58 PM

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cunning moth The rival 5 has a clutch looking thing, but I'm not sure if that's its function

That's exactly what I'm curious about

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Ik that there aren't any mice that come with it out the box but I was hoping it was possible to set it up

coral ice Jul 24, 2021, 5:34 PM

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any idea what the new audio software SS teased is going to be?

keen pine Jul 24, 2021, 5:36 PM

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An EQ program with more features and capability than the standard EQ in the Acrtis Headset settings

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And apparently will also let us EQ the Chat output in Arctis headphones as well which we've never been able to do before with SteelSeries software

iron sorrel Jul 24, 2021, 5:41 PM

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i need help. im looking to buy a apex 5 for myself but nowhere in my local area has it in stock, will it be on amazon? and if so how will i know if it is counterfeit or not?

coral ice Jul 24, 2021, 5:43 PM

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keen pine And apparently will also let us EQ the Chat output in Arctis headphones as well ...

hmmm interesting, it would be nice to get some output switching functionality integrated with other peripherals for people with more than one audio output too

keen pine Jul 24, 2021, 5:43 PM

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Wait for it to come back in stock at a retail store or the website, or if you find one on Amazon makes sure it says "Sold and shipped by Amazon" or "Sold and shipped by SteelSeries" Also make sure the price is actually listed as it's MSRP (whatever that is for your region)

iron sorrel Jul 24, 2021, 5:45 PM

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keen pine Wait for it to come back in stock at a retail store or the website, or if you fi...

thanks :D

pulsar star Jul 24, 2021, 6:41 PM

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were can i find the best charging cable for my arcits 7 headphones

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cuz i have the default one and it sucks

finite apex Jul 24, 2021, 7:09 PM

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Does the 2 year warranty in the EU also include the UK or do Steelseries products sold in the UK only have 1 year?

viral dew Jul 24, 2021, 7:10 PM

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UK still is covered by 2 years

finite apex Jul 24, 2021, 7:10 PM

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Thanks CatThumbsUp

gentle echo Jul 24, 2021, 9:17 PM

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Trying submit a support ticket and keeps saying the order number is invalid which it is not blobthinkmad

keen pine Jul 24, 2021, 9:35 PM

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gentle echo Trying submit a support ticket and keeps saying the order number is invalid whi...

Try 123456

gentle echo Jul 24, 2021, 9:35 PM

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I got it

keen pine Jul 24, 2021, 9:35 PM

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Yeah just checked #archive-user-support lol. Sorry for the ping

stray axle Jul 24, 2021, 9:41 PM

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guys

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i am going to get a second setup

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even though I LOVE STEELSERIES

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I don't want to get two steelseries setup

cunning moth Jul 24, 2021, 9:42 PM

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ok

stray axle Jul 24, 2021, 9:42 PM

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should I look ast rog or razer

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or logitech g

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what do you guys think?

cunning moth Jul 24, 2021, 9:42 PM

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whatever you want

stark rampart Jul 24, 2021, 9:46 PM

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@stray axle I've been using some Logitech G gear lately (mouse and webcam) and it's been great

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But it all depends on your preference really

white epoch Jul 24, 2021, 9:57 PM

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bro I am having a hard ass time trying to make a ticket

cunning moth Jul 24, 2021, 9:57 PM

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How so

white epoch Jul 24, 2021, 9:59 PM

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bro

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this shit makes no sense bro

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I cant find the thing to contact them

cunning moth Jul 24, 2021, 10:00 PM

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#official-support

white epoch Jul 24, 2021, 10:00 PM

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nah bro thats Articles on basic stuiff

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Like I need a replacement

strange finch Jul 24, 2021, 10:01 PM

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bottom right chat icon

white epoch Jul 24, 2021, 10:02 PM

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nah bruh

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that aint it

strange finch Jul 24, 2021, 10:02 PM

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if you say so

white epoch Jul 24, 2021, 10:03 PM

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ok maybe

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bro idk anymore im losing my mind

keen pine Jul 24, 2021, 10:07 PM

#

Click the chat box at the bottom of the screen, describe the issue where it prompts you and select "Not helpful" at the bottom of the FAQ article it gives you. Then it should give you the option to fill out a support ticket

fossil coral Jul 24, 2021, 10:27 PM

#

They scammed me

#

my headset uses a DEMC port which doesn’t let me connect to my iPhone for Bluetooth

#

They scammed 150 from me

cunning moth Jul 24, 2021, 10:28 PM

#

I don't think that qualifies as a scam, the bluetooth connection has worked for many people

fossil coral Jul 24, 2021, 10:28 PM

#

but it said mobile

cunning moth Jul 24, 2021, 10:28 PM

#

Bring it up with #official-support if you have questions

fossil coral Jul 24, 2021, 10:28 PM

#

It did not connect to my mobile device wirelessly

#

That’s the whole point

#

I need a refund

strange finch Jul 24, 2021, 10:29 PM

#

so....

#

do what melker said

fossil coral Jul 24, 2021, 10:30 PM

#

My Apple device does not have a USB port

strange finch Jul 24, 2021, 10:30 PM

#

which headset did you buy

fossil coral Jul 24, 2021, 10:30 PM

#

Artic 7

cunning moth Jul 24, 2021, 10:30 PM

#

The arctis 7 does not advertise bluetooth

strange finch Jul 24, 2021, 10:30 PM

#

you should read the product description then

fossil coral Jul 24, 2021, 10:31 PM

#

I did

strange finch Jul 24, 2021, 10:31 PM

#

fossil coral Jul 24, 2021, 10:31 PM

#

At the description in the bottom it says connect to PC and mobile

strange finch Jul 24, 2021, 10:31 PM

#

yes

#

did you read HOW it connects?

fossil coral Jul 24, 2021, 10:31 PM

#

Smh.

strange finch Jul 24, 2021, 10:31 PM

#

this isn't the company's fault

fossil coral Jul 24, 2021, 10:31 PM

#

It is.

strange finch Jul 24, 2021, 10:31 PM

#

you bought a product that does what it advertises

#

it does not advertise bluetooth

#

it does advertise connection to mobile via 3.5mm jack

#

or wireless to various consoles and computers via the usb

#

lmfao they left

cunning moth Jul 24, 2021, 10:33 PM

#

Lol

stark rampart Jul 24, 2021, 10:34 PM

#

Nothing of value was lost feelsshrugman 😆

frail plover Jul 24, 2021, 11:23 PM

#

Hi there!
I'm about to try out Arctis Prime for the first time, I've heard they lack of Steel Series Engine and GG app though so I'm looking for a amateur EQ software. Any recommendations?

stray axle Jul 24, 2021, 11:46 PM

#

Arctis prime is great, u should definitely get it

stray axle Jul 24, 2021, 11:47 PM

#

fossil coral It is.

🤡🤡🤡

strange finch Jul 24, 2021, 11:49 PM

#

frail plover Hi there! I'm about to try out Arctis Prime for the first time, I've heard they ...

peace APO

frail plover Jul 24, 2021, 11:57 PM

#

Thanks, I'll check it out

mild topaz Jul 25, 2021, 12:20 AM

#

just bought arctis 9s les goo

strange finch Jul 25, 2021, 12:23 AM

#

congrats

mild topaz Jul 25, 2021, 12:24 AM

#

is it better to stick with the headphone mic or buy a mic

strange finch Jul 25, 2021, 12:25 AM

#

dedicated mics will generally be better quality

#

really depends on if you have the space and budget for it

mild topaz Jul 25, 2021, 12:26 AM

#

yeah

keen pine Jul 25, 2021, 12:30 AM

#

I use the mic on my 9s and my Blue Yeti interchangeably. Usually if I'm just gaming with friends I use the headset mic but if I'm recording anything like clips with mic audio I use my Yeti. Really just depends on what you want to do and like Saucy said, your setup and budget

stray axle Jul 25, 2021, 4:22 AM

#

fossil coral It is.

Its just that you are not readong it properly bro

#

reading

#

i had a arctis 7 and it dindt advertise bluetooth

#

it advertised console PC and mobile BUT NOT BLUETOOTH its wired fpr mobile you should have read the desc and bought the arctis 3. Bluetooth

#

||if any mod see this you are doing a great job helping:>||

keen pine Jul 25, 2021, 4:36 AM

#

Gonna have a hard time getting a response since they're not in the server anymore lol

stray axle Jul 25, 2021, 5:42 AM

#

@native ravine hi

#

oh

#

i pinged the wrong person

#

sorry

pulsar star Jul 25, 2021, 6:37 AM

#

one of the weirdest things happend to me

#

so i was on the steelseries website and there was this support agent and bro she was kinda nice

#

but then she closed the chatbox

frosty gulch Jul 25, 2021, 8:05 AM

#

sup

#

government: banning straws for the good of nature.

also government: explodes a big fat bomb in the sea

pearl flame Jul 25, 2021, 9:42 AM

#

cunning moth Jul 25, 2021, 9:53 AM

#

frosty gulch government: banning straws for the good of nature. also government: explodes a ...

Underwater nuclear testing was banned in 1963

frosty gulch Jul 25, 2021, 9:54 AM

#

cunning moth Underwater nuclear testing was banned in 1963

Umm did you saw the news about America showing their bomb testing explosion at the sea?

#

It's recent 2021

#

@cunning moth horny profioe

#

Profile

cunning moth Jul 25, 2021, 9:55 AM

#

frosty gulch Umm did you saw the news about America showing their bomb testing explosion at t...

Sure, I guess my comment was unrelated then since it wasn't a nuke

frosty gulch Jul 25, 2021, 9:56 AM

#

Cum

cunning moth Jul 25, 2021, 9:57 AM

#

frosty gulch Cum

Don't do that

frosty gulch Jul 25, 2021, 9:57 AM

#

I'm desperate for apex 7 tkl and that bloody glorious model O

cunning moth Jul 25, 2021, 9:58 AM

#

Save your money and you'll probably be able to afford them eventually

frosty gulch Jul 25, 2021, 9:59 AM

#

playstation rekt

cunning moth Jul 25, 2021, 9:59 AM

#

again?

stray axle Jul 25, 2021, 10:01 AM

#

frosty gulch I'm desperate for apex 7 tkl and that bloody glorious model O

From experience model o isn’t great, there’s definitely better light mice on the market

frosty gulch Jul 25, 2021, 10:02 AM

#

Oh shit what's member typing

stray axle Jul 25, 2021, 10:02 AM

#

Melker u mean?

frosty gulch Jul 25, 2021, 10:03 AM

#

Yes

#

Stupid autocorrect

cunning moth Jul 25, 2021, 10:06 AM

#

Something about the model O still being completely fine, but it's just pref1 pref2 pref3 in the end.

frosty gulch Jul 25, 2021, 10:29 AM

#

I have a questin@cunning moth

cunning moth Jul 25, 2021, 10:29 AM

#

Yeah

frosty gulch Jul 25, 2021, 10:30 AM

#

cunning moth Yeah

What is the purpose of the steel series logo key in their keyboards?

#

Like near the windows logo key

cunning moth Jul 25, 2021, 10:30 AM

#

It acts as a function key to access a second layer of actions

frosty gulch Jul 25, 2021, 10:30 AM

#

cunning moth It acts as a function key to access a second layer of actions

You just increased my confusion

cunning moth Jul 25, 2021, 10:31 AM

#

So you press a key to do one thing. If you hold down the steelseries key and press the same button as before, it will do a different thing.

stray axle Jul 25, 2021, 10:59 AM

#

Is steelseries good?

cunning moth Jul 25, 2021, 11:00 AM

#

Yeah

#

But that answer will vary between who you ask

stray axle Jul 25, 2021, 12:01 PM

#

Hey everyone ! I just got my apex pro and my oled screen is't working, can anyone help me ?

#

#official-support

dapper meadow Jul 25, 2021, 1:34 PM

#

What was in the Rival 5 firmware update?

#

It's not listed anywhere on the site

cunning moth Jul 25, 2021, 1:36 PM

#

Probably just bug fixes

frosty gulch Jul 25, 2021, 1:39 PM

#

dapper meadow What was in the Rival 5 firmware update?

Wait what?

#

You have to download a driver for mouse

dapper meadow Jul 25, 2021, 1:40 PM

#

There was a firmware update included in GG 5.0 or 5.1

frosty gulch Jul 25, 2021, 2:23 PM

#

They are fighting each other. Both of their perspective are inverted. Neil's past is the protagonist future and protagonist past is neils future. Also they both bazooka the building at the exact 5 minutes inverted and 5 minutes normal time so they would know they are on the same page at the same time. Also neil saw that someone planted a bomb there (in reverse inverted) so neil goes back to turnstile the rein verts again to help the red team and warn them but he's too late so he goes back to the car and he go to the too of the bomb site and saved them. But it's not the end he said that the whole operation was just a temporal pincer movement for the protagonist which is only halfway through and the protagonist has a future in neils past being the new protagonist who hired neil and doing the loop again. And also after all of that we saw at the end. Neil inverts himself for the last time (which is confirmed that happened but not shown in the movie directly) to go to the same tunnel that ives and the protagonist got through and locks the door and got shot by the guy that planted the bomb which ends the loop for neil but not for protagonist. So he is also the one in the scene we saw that goes back up and a bullet goes out of his head and he got inverted and opened the door for ives and the protagonist. So neil sacrificed himself for the greater good. Also in tenet the phrase we live in twilight world and no friends at dusk explains that we couldn't know which one to trust and which one to now trust. And also we wouldn't know who we will meet. At the future and what doors would open for new possibilities. Also explains that we live in an isolated world full of espionage.

frosty gulch Jul 25, 2021, 2:23 PM

#

frosty gulch They are fighting each other. Both of their perspective are inverted. Neil's pas...

Tenet final battle explanation

fast crystal Jul 25, 2021, 2:33 PM

#

arcits 3 or arctis 1?

frosty gulch Jul 25, 2021, 2:47 PM

#

fast crystal arcits 3 or arctis 1?

Penis

cunning moth Jul 25, 2021, 2:51 PM

#

fast crystal arcits 3 or arctis 1?

Depends on what you need. I'd say arctis 3.

fast crystal Jul 25, 2021, 2:56 PM

#

cunning moth Depends on what you need. I'd say arctis 3.

for gaming/daily usage

#

Also i live in New York so i need one durable to snow rain or cold

cunning moth Jul 25, 2021, 2:58 PM

#

They'll mostly have the same durability

stuck sage Jul 25, 2021, 2:58 PM

#

Hey, I have an MSI GL65 Leopard. Since the latest 5.1.0 update there's something odd with my keyboard.

#

Some random keys are always switched on with blue color

#

even when I turn off the lights

#

when I press the fn button, then also those are switched on

cunning moth Jul 25, 2021, 3:00 PM

#

#official-support #archive-user-support, but people who have issue with MSI laptops are usually redirected to MSI support by steelseries.

stuck sage Jul 25, 2021, 3:00 PM

#

oh fuck T_T gg

kind fern Jul 25, 2021, 4:13 PM

#

anyone here has the arctis 9?

stray axle Jul 25, 2021, 4:22 PM

#

hello

#

i need help

cunning moth Jul 25, 2021, 4:22 PM

#

Ok, #official-support #archive-user-support

west nest Jul 25, 2021, 4:26 PM

#

Does anyone know how to check your warranty on a keyboard?

#

It is steelseries btw^

silent hedge Jul 25, 2021, 4:27 PM

#

guys can i make the steelseries gg file in disk D: File?

cunning moth Jul 25, 2021, 4:29 PM

#

west nest Does anyone know how to check your warranty on a keyboard?

Check when you bought it and refer to the stated warranty length in your region

silent hedge Jul 25, 2021, 4:29 PM

#

silent hedge guys can i make the steelseries gg file in disk D: File?

guys

west nest Jul 25, 2021, 4:29 PM

#

cunning moth Check when you bought it and refer to the stated warranty length in your region

Is there anywhere I can put the serial number just to check like that?

cunning moth Jul 25, 2021, 4:30 PM

#

I don't think so

patent pollen Jul 25, 2021, 4:32 PM

#

kind fern anyone here has the arctis 9?

I have the Arctis 9, just got it last week

silent hedge Jul 25, 2021, 4:32 PM

#

hmm

west nest Jul 25, 2021, 5:14 PM

#

cunning moth I don't think so

I have been trying to see if it’s still in warranty so I am get a refund because I’ve had it for around a year and it’s starting to bend over not put any excessive pressure on it never even taken it out of my room so I dunno how it’s starting to bend

cunning moth Jul 25, 2021, 5:14 PM

#

You won't be able to get a refund after a year, but you can RMA via #official-support to get a replacement

stray axle Jul 25, 2021, 5:22 PM

#

Hey im not sure if this is the right place to ask but which headphones should I get, The Arctis 9 wireless or the Arctis Pro wireless? Price doesnt matter, only mic and audio quality

cunning moth Jul 25, 2021, 5:24 PM

#

stray axle Hey im not sure if this is the right place to ask but which headphones should I ...

The mics will be the same but the APW has better drivers. So if price isn't a factor that's what you want to go for.

stray axle Jul 25, 2021, 5:26 PM

#

Cool thanks so much ☺

stray axle Jul 25, 2021, 5:26 PM

#

cunning moth The mics will be the same but the APW has better drivers. So if price isn't a fa...

^

cunning moth Jul 25, 2021, 5:26 PM

#

No problem

west nest Jul 25, 2021, 5:27 PM

#

cunning moth You won't be able to get a refund after a year, but you can RMA via <#3039625465...

I read on the site it said if you’re in EU you get 2 years warranty

cunning moth Jul 25, 2021, 5:27 PM

#

Yeah

delicate vortex Jul 25, 2021, 5:32 PM

#

Somebody can tell me why my artic 3 don't sound even in my cellphone ?

#

Please i need help

cunning moth Jul 25, 2021, 5:33 PM

#

I can't tell you why, but #official-support #archive-user-support would be better suited.

delicate vortex Jul 25, 2021, 5:33 PM

#

Thanks

elder vault Jul 25, 2021, 5:57 PM

#

hi guys

cunning moth Jul 25, 2021, 5:58 PM

#

Hey

elder vault Jul 25, 2021, 6:00 PM

#

i need help

#

i just moved to portugal and set the timezone to automatic but my discord and computer time wont change to the portuguese time

cunning moth Jul 25, 2021, 6:02 PM

#

Date and time settings?

elder vault Jul 25, 2021, 6:02 PM

#

i did whatever i could but my discord time wont change no matter what

#

i can manually change the computer time but discord time doesnt change

left scarab Jul 25, 2021, 6:44 PM

#

on discord i have steel series on in and output but when i turn the dial to chat it makes it full volume but when i put it to game it mutes it

strange finch Jul 25, 2021, 6:46 PM

#

probably because you have the discord output set to chat

stray axle Jul 25, 2021, 6:51 PM

#

elder vault i can manually change the computer time but discord time doesnt change

try restarting discord completely, if it doesnt work then, restart your pc. Windows does take some time with applying time zones to every application. Its best to restart both.

left scarab Jul 25, 2021, 6:54 PM

#

strange finch probably because you have the discord output set to chat

they bit say certified not chat or game

left scarab Jul 25, 2021, 6:54 PM

#

stray axle try restarting discord completely, if it doesnt work then, restart your pc. Wind...

i restarted both

left scarab Jul 25, 2021, 6:54 PM

#

stray axle try restarting discord completely, if it doesnt work then, restart your pc. Wind...

didnt do anything

stray axle Jul 25, 2021, 6:54 PM

#

did it work

#

oh

left scarab Jul 25, 2021, 6:55 PM

#

i think i fixed it

#

via hp audio switch

stray axle Jul 25, 2021, 6:55 PM

#

Nice

left scarab Jul 25, 2021, 6:55 PM

#

mind

#

going into genral vc

#

so i can test it

stray axle Jul 25, 2021, 6:55 PM

#

k

stray axle Jul 25, 2021, 7:54 PM

#

Which actuation for apex pro is faster 1 or 10

#

I just got my apex pro

cunning moth Jul 25, 2021, 8:04 PM

#

1 will give you the shortest actuation point

digital latch Jul 25, 2021, 8:53 PM

#

is there a steelseries arctis 3 software?

cunning moth Jul 25, 2021, 8:54 PM

#

Arctis 3 is not supported in the engine

digital latch Jul 25, 2021, 8:54 PM

#

bro im returning this awful headset

cunning moth Jul 25, 2021, 8:55 PM

#

Ok

stray axle Jul 25, 2021, 9:20 PM

#

What’s a good headset to buy

cunning moth Jul 25, 2021, 9:20 PM

#

What's your budget, what features do you want

stray axle Jul 25, 2021, 9:41 PM

#

$150

cunning moth Jul 25, 2021, 9:45 PM

#

Wired, wireless...

neon sigil Jul 25, 2021, 9:53 PM

#

is it weird that i like the rival 600 without the side grips on it

cunning moth Jul 25, 2021, 10:03 PM

#

Doesn't sound very ergonomic to me, but pref1 pref2 pref3

queen mirage Jul 25, 2021, 10:05 PM

#

I personally prefer with side grips

#

Or do you mean the side panels or the grips themself?

icy raptor Jul 25, 2021, 10:09 PM

#

can someone send me a oled gif that has the bongo cat

#

lol

#

No lINkS aLlOwEd

cunning moth Jul 25, 2021, 10:12 PM

#

That was a discord redirect

#

Oh well

icy raptor Jul 25, 2021, 10:13 PM

#

lol why doesnt it allow it

#

its just a discord message link

cunning moth Jul 25, 2021, 10:13 PM

#

Go to #oled-gifs and check pins

icy raptor Jul 25, 2021, 10:14 PM

#

:o theres so many thx

neon sigil Jul 25, 2021, 10:28 PM

#

the grips it self

#

for me its too slippery

pallid fiber Jul 25, 2021, 10:44 PM

#

pp

verbal wind Jul 25, 2021, 11:04 PM

#

Razer is

stray axle Jul 25, 2021, 11:44 PM

#

swag

dapper meadow Jul 25, 2021, 11:55 PM

#

So did we ever find out what the Rival 5 firmware was

cunning moth Jul 25, 2021, 11:55 PM

#

What do you mean, firmware is firmware

dapper meadow Jul 25, 2021, 11:55 PM

#

What the firmware update contained, I mean

cunning moth Jul 25, 2021, 11:56 PM

#

Any update just fixes bugs or vulnerabilities

dapper meadow Jul 25, 2021, 11:56 PM

#

Yes but they usually announce it in the tech blog

#

And this time it wasn't

cunning moth Jul 25, 2021, 11:56 PM

#

Which tech blog?

dapper meadow Jul 25, 2021, 11:57 PM

#

https://techblog.steelseries.com/

cunning moth Jul 25, 2021, 11:57 PM

#

Those are GG patch notes, not firmware updates

dapper meadow Jul 25, 2021, 11:57 PM

#

Please read past the first entry

cunning moth Jul 25, 2021, 11:58 PM

#

"Fixed an issue for some users that were unable to launch GG after the GG5.0 update. If you are impacted by this, please download the GG5.1 update from here and install it (note: you do not need to uninstall your existing version of GG)"

dapper meadow Jul 25, 2021, 11:58 PM

#

Indeed

nocturne vector Jul 25, 2021, 11:58 PM

#

today i went to best buy and purchased a steelseiries aerox 3 gaming mouse and i was very excited to use it but when i got home and plugged it into my PC i am only registering 5cps butterfly when i normally get 10-13. any known solutions would be helpful! 😄

dapper meadow Jul 25, 2021, 11:58 PM

#

And what does it say at the bottom of the very next entry

cunning moth Jul 25, 2021, 11:59 PM

#

Yeah, but that's not really a common occurance

#

Most of the time it's bug fixes and stuff

dapper meadow Jul 25, 2021, 11:59 PM

#

It's not, but they usually say it when there is a firmware update

#

And I'm curious what was in it

cunning moth Jul 26, 2021, 12:00 AM

#

Oh well, contact #official-support for clarification

stray axle Jul 26, 2021, 12:31 AM

#

Hello <3333

cunning moth Jul 26, 2021, 12:32 AM

#

Hey

stray axle Jul 26, 2021, 12:32 AM

#

where u from?

viral dew Jul 26, 2021, 12:33 AM

#

Don't @ mods

#

Says it nice & neatly in the rules you agreed to a few minutes ago

strange finch Jul 26, 2021, 12:42 AM

#

also don't delete them once you've done it, ghost pings suck

icy dirge Jul 26, 2021, 1:32 AM

#

how do i make it so steelseries gg doest ask for permission for some shit everytime i open it

rapid smelt Jul 26, 2021, 1:38 AM

#

LOL I was wondering who tagged me

frosty gulch Jul 26, 2021, 2:19 AM

#

sup

kindred cairn Jul 26, 2021, 3:31 AM

#

I just got the rival 3 (:

atomic sentinel Jul 26, 2021, 5:18 AM

#

arctis prime or arctis 5

#

idk

strange finch Jul 26, 2021, 5:24 AM

#

do you want rgb?

keen pine Jul 26, 2021, 5:45 AM

#

Well, RGB and Engine features. Also the dual Gmae and Chat outputs

formal zephyr Jul 26, 2021, 5:51 AM

#

steel series needs to make a wireless charging stand for the arctis pros (personal opinion)

strange finch Jul 26, 2021, 5:53 AM

#

#product-ideas

stray axle Jul 26, 2021, 6:33 AM

#

atomic sentinel arctis prime or arctis 5

Arctis 5

stray axle Jul 26, 2021, 6:33 AM

#

kindred cairn I just got the rival 3 (:

I just bought an apex 7 tho

queen mirage Jul 26, 2021, 6:34 AM

#

atomic sentinel arctis prime or arctis 5

Arctis prime if you want just a simple plug&play headset and better sound quality, Arctis 5 if you want to configure your headset+have RGB in it

stray axle Jul 26, 2021, 6:35 AM

#

stray axle I just bought an apex 7 tho

And hopefully it arrives today

kindred cairn Jul 26, 2021, 6:42 AM

#

stray axle And hopefully it arrives today

Nice.

stray axle Jul 26, 2021, 6:46 AM

#

kindred cairn Nice.

It's very nice tho

kindred cairn Jul 26, 2021, 6:47 AM

#

Sorry :/

queen mirage Jul 26, 2021, 7:09 AM

#

stray axle I just bought an apex 7 tho

What switches and is it a tkl or non tkl version?

#

I have Apex 7 tkl with reds

formal phoenix Jul 26, 2021, 7:10 AM

#

i love the new update exporting a clip is way better now

stray axle Jul 26, 2021, 7:11 AM

#

queen mirage I have Apex 7 tkl with reds

I ordered red switch version too

potent zodiac Jul 26, 2021, 7:48 AM

#

Hello

strange finch Jul 26, 2021, 8:00 AM

#

🌊

stray axle Jul 26, 2021, 8:12 AM

#

queen mirage I have Apex 7 tkl with reds

Same I’ve been enjoying it for the last month

strange finch Jul 26, 2021, 8:29 AM

#

?

#

purple

leaden bluff Jul 26, 2021, 8:44 AM

#

could someone help me with an issue? ping me and lets head to #archive-user-support

cunning moth Jul 26, 2021, 9:43 AM

#

Very constructive

#

Apex

strange finch Jul 26, 2021, 9:46 AM

#

He said good

cunning moth Jul 26, 2021, 9:47 AM

#

Good is subjective

#

For the most part

strange finch Jul 26, 2021, 9:47 AM

#

Yeah I was making a joke

#

I also play apex

cunning moth Jul 26, 2021, 10:01 AM

#

Fun until soloq ranked

vivid compass Jul 26, 2021, 12:13 PM

#

arctis 1 or arctis 3? and why? (forget the price)

cunning moth Jul 26, 2021, 12:16 PM

#

The arctis 3 has more features so why choose the 1s

vivid compass Jul 26, 2021, 12:17 PM

#

what are they

cunning moth Jul 26, 2021, 12:21 PM

#

Refer to the product page

late blaze Jul 26, 2021, 2:06 PM

#

Spotify OLED app comming back?

cunning moth Jul 26, 2021, 2:13 PM

#

late blaze Spotify OLED app comming back?

Probably not, but you can just use third party integrations

eager hedge Jul 26, 2021, 3:16 PM

#

can somebody help me the the colour on the rival 3 wireless doesn't change is it because im using bluethooth

#

its orange and goes on off the light

#

oh wrong channel sorry

drifting sphinx Jul 26, 2021, 3:18 PM

#

Does SteelSeries no longer sell custom QCK mousepads? I found a blog post from 2017 mentioning it but the link no longer works.

cunning moth Jul 26, 2021, 3:24 PM

#

They don't

drifting sphinx Jul 26, 2021, 3:26 PM

#

😔 thanks

ember wind Jul 26, 2021, 5:00 PM

#

.

rich thorn Jul 26, 2021, 5:41 PM

#

whats the point of using moments since you can already clip games with amd/nvidia driver software?

soft wing Jul 26, 2021, 5:55 PM

#

Preference

cunning moth Jul 26, 2021, 6:00 PM

#

rich thorn whats the point of using moments since you can already clip games with amd/nvidi...

Because it has other useful features

stray axle Jul 26, 2021, 6:40 PM

#

yee i love the compressor on it

#

really useful

marble yoke Jul 26, 2021, 6:47 PM

#

Hai I have some problems with my Steelseries headset, where can I ask support?

strange finch Jul 26, 2021, 6:47 PM

#

#official-support #archive-user-support

stray axle Jul 26, 2021, 7:30 PM

#

wow saucy

#

hows life as a mod

#

everytime i come here this is all i see

#

lol

strange finch Jul 26, 2021, 7:40 PM

#

it's fine

austere light Jul 26, 2021, 7:47 PM

#

i am getting banned

cunning moth Jul 26, 2021, 7:48 PM

#

If you say so

azure skiff Jul 26, 2021, 9:08 PM

#

anyone got any ideas?

#

something is loose in my arctis pro i can hear

#

but everything works and i havent dropped it or anything

cunning moth Jul 26, 2021, 9:08 PM

#

Contact #official-support to RMA if it bothers you

azure skiff Jul 26, 2021, 9:08 PM

#

well sometimes it moves

#

i just wanted to know if anyone knew what it was, just curious

#

wont get it fixed since i dont have money lol

cunning moth Jul 26, 2021, 9:09 PM

#

It wont cost you anything

azure skiff Jul 26, 2021, 9:10 PM

#

why does it cost to repair my mouse then lol

cunning moth Jul 26, 2021, 9:11 PM

#

Because that issue may not be covered by the warranty

azure skiff Jul 26, 2021, 9:11 PM

#

i dont have warranty on my headset tho

soft wing Jul 26, 2021, 9:12 PM

#

Did you buy it new

azure skiff Jul 26, 2021, 9:12 PM

#

yes

#

1.5 years ago

soft wing Jul 26, 2021, 9:12 PM

#

there we go that makes more sense

cunning moth Jul 26, 2021, 9:13 PM

#

Outside the EU?

azure skiff Jul 26, 2021, 9:13 PM

#

Sweden

cunning moth Jul 26, 2021, 9:13 PM

#

So you'll have a 2 year warranty on it

azure skiff Jul 26, 2021, 9:13 PM

#

but we didnt buy warranty

soft wing Jul 26, 2021, 9:14 PM

#

you dont buy the warranty

azure skiff Jul 26, 2021, 9:14 PM

#

what do i do then

#

rob the warranty?

soft wing Jul 26, 2021, 9:14 PM

#

it comes with it lmao

azure skiff Jul 26, 2021, 9:14 PM

#

nah

#

the cashier asked, do you want warrany for idk how much it was

#

we declined

soft wing Jul 26, 2021, 9:15 PM

#

wdym nah its a manufacture's warranty its different

azure skiff Jul 26, 2021, 9:15 PM

#

what

#

didnt know

cunning moth Jul 26, 2021, 9:15 PM

#

Now you do

soft wing Jul 26, 2021, 9:15 PM

#

lmao alright

azure skiff Jul 26, 2021, 9:15 PM

#

because i asked steelseries support about my mouse

#

because ive dont nothing with my mouse either but the right click is harder to press down kind off

#

it like gets stuck sometimes

#

but they said i need warranty to get it fixed

#

nvm.

#

i thought they meant store warranty or whatever

#

because in my mind buying something without warranty is no warranty but apparently if i buy a product with warranty im getting scammed

soft wing Jul 26, 2021, 9:18 PM

#

The best course of action no matter what is to make a ticket with support about the headset and see what they say

azure skiff Jul 26, 2021, 9:18 PM

#

yes

#

but i wont since nothing is lose now apparently

stray axle Jul 26, 2021, 9:40 PM

#

austere light i am getting banned

he actually got banned or left

#

LMAO

velvet sage Jul 26, 2021, 11:27 PM

#

what happens if i factory reset my apex pro tkl

keen pine Jul 26, 2021, 11:57 PM

#

It deletes any profiles you've saved and changes you've made in Engine. AKA going back to the way it was when you pulled it out of the box

#

That's what factory reset means

timid hamlet Jul 27, 2021, 12:02 AM

#

can we agree that steelseries OLED just can't display discord consistently?

#

tbh they should probably tell you it'll only work under certain conditions

dusty patrol Jul 27, 2021, 12:11 AM

#

i have a arctis 9x headset and everytime and it works until i que into a match of siege and all of a sudden the audio just dissapears what do i do

#

and when i leave the match back to the menu the audio comes back

neon sigil Jul 27, 2021, 1:50 AM

#

dusty patrol i have a arctis 9x headset and everytime and it works until i que into a match o...

Had that problem to I just turned on and off the headset

dusty patrol Jul 27, 2021, 1:51 AM

#

Hmm wish that worked for its kinda working now but its stuck in tape recorder quality

slender brook Jul 27, 2021, 1:52 AM

#

that just sounds like bluetooth being bluetooth

neon sigil Jul 27, 2021, 1:54 AM

#

dusty patrol Hmm wish that worked for its kinda working now but its stuck in tape recorder qu...

I would say turn off Bluetooth in the software from auto turn on with headset

stray axle Jul 27, 2021, 1:58 AM

#

guys

#

i need help with my gaming setup

#

so

#

I have a 27 inch monitor right

#

and I have a small desk

#

and I want another monitor

#

should I get it vertical?

#

and which monitor should I get

#

maybe a 21 - 24?

vagrant parrot Jul 27, 2021, 2:07 AM

#

get the biggest moniter ever

#

dont do steelseries'

#

steelseries = BAD

dusty patrol Jul 27, 2021, 2:26 AM

#

why are my headphones stuck in tape recorder quality unless they are plugged into a headphone jack

#

and when they are in a headphone jack the mic doesnt work

stray axle Jul 27, 2021, 3:53 AM

#

vagrant parrot get the biggest moniter ever

👍

stray axle Jul 27, 2021, 6:08 AM

#

How to get macros on apex pro

#

How do I enable macros

strange finch Jul 27, 2021, 6:11 AM

#

use engine

stray axle Jul 27, 2021, 6:12 AM

#

strange finch use engine

Yeah but how do I set it up

#

Like what do I have to do

strange finch Jul 27, 2021, 6:13 AM

#

#archive-user-support

stray axle Jul 27, 2021, 9:41 AM

#

HI i am in love with steelseries

final crypt Jul 27, 2021, 10:37 AM

#

same

#

DeadChat cant lie

strange tundra Jul 27, 2021, 10:41 AM

#

Hey, can someone help me to fix steelseries gg. i download it then i make me an account and the capture is not working.

cunning moth Jul 27, 2021, 10:44 AM

#

strange tundra Hey, can someone help me to fix steelseries gg. i download it then i make me an ...

You've already asked in #archive-user-support. If a reinstall doesn't help, you can always contact #official-support.

kindred moss Jul 27, 2021, 12:48 PM

#

hi is there away to display mouse cpi on the oled on the keyboard?

cunning moth Jul 27, 2021, 12:52 PM

#

Not that I know of

kindred moss Jul 27, 2021, 12:54 PM

#

how do you known your cpi setting?

cunning moth Jul 27, 2021, 12:56 PM

#

It's not so hard to tell if they're at reasonable increments

kindred moss Jul 27, 2021, 12:57 PM

#

when i hit the button it like it not doing any thing

#

is there a way to see it change in the software?

willow kiln Jul 27, 2021, 1:20 PM

#

Idk if this was answered before but is there a way to display music without paying on the apex 5

azure skiff Jul 27, 2021, 2:41 PM

#

help

#

how do i open a ticket

#

this shit hard to understand

cunning moth Jul 27, 2021, 2:42 PM

#

#official-support, icon in the bottom right

azure skiff Jul 27, 2021, 2:42 PM

#

yeah im in there

#

but i cant make a ticket

#

just browse other peoples stuff

cunning moth Jul 27, 2021, 2:43 PM

#

Try another browser

stoic briar Jul 27, 2021, 2:53 PM

#

im aware im not supposed to ask abt support here but i have literally no other way. i can't open a ticket because apparently my order number is invalid (it isnt) and there's no other way of contacting that i can find. help?

cunning moth Jul 27, 2021, 2:55 PM

#

stoic briar im aware im not supposed to ask abt support here but i have literally no other w...

You can in #archive-user-support, but the order number system is broken. You'll have to put random numbers and your real order number in the body of the ticket. 1234567 has worked for others.

stoic briar Jul 27, 2021, 2:56 PM

#

that order number worked

#

thanks

cunning moth Jul 27, 2021, 2:57 PM

#

No problem

glacial spruce Jul 27, 2021, 3:09 PM

#

bois

#

try to guess where im from

#

its gonna be pretty hard

azure skiff Jul 27, 2021, 3:41 PM

#

romania

#

germany

#

denmark

#

sweden

#

finland

remote willow Jul 27, 2021, 3:46 PM

#

a

rough orbit Jul 27, 2021, 4:17 PM

#

hello i have a question! do you deliver in canada?

neon sigil Jul 27, 2021, 4:30 PM

#

rough orbit hello i have a question! do you deliver in canada?

Steelseries delivers in Canada I got something from them I’m proof 🙂

rough orbit Jul 27, 2021, 4:32 PM

#

oki thanks! i just bough my new Rival 310😄

stray axle Jul 27, 2021, 5:06 PM

#

hey guys

#

I got my first steelseries headset

#

arctics 1 wireless

fast crystal Jul 27, 2021, 5:07 PM

#

How long does arctis 3 stand ?

stray axle Jul 27, 2021, 5:07 PM

#

is there anyone who's good with equiliser/where can I find information about it?

#

I am trying to get good for call of duty

#

audio*

fast crystal Jul 27, 2021, 5:09 PM

#

is arcits 3 2019 edition wireless?

azure skiff Jul 27, 2021, 5:10 PM

#

how do i change the pfp on steelseries support?

#

idk where the pfp comes from, its an old picture off me

#

it comes up on every site or every other support from other companies? could someone tell me why that picture is the default one

#

Ive tried looking in google settings but cant find anything

fast crystal Jul 27, 2021, 5:39 PM

#

Anyone uses arctis 3 2019???

stray axle Jul 27, 2021, 7:03 PM

#

who wanna help me make a sever?

cunning moth Jul 27, 2021, 7:03 PM

#

Why not ask a friend

stray axle Jul 27, 2021, 7:07 PM

#

there all fake

strange finch Jul 27, 2021, 7:09 PM

#

ouch

stray axle Jul 27, 2021, 7:09 PM

#

yeah

#

😦

queen mirage Jul 27, 2021, 7:24 PM

#

stray axle who wanna help me make a sever?

Sorry, I am on a vacation and dont really have time

fast crystal Jul 27, 2021, 7:46 PM

#

hm

delicate pasture Jul 27, 2021, 7:49 PM

#

stray axle who wanna help me make a sever?

if only you knew how to google my dude

stray axle Jul 27, 2021, 7:57 PM

#

delicate pasture if only you knew how to google my dude

;-;

stray axle Jul 27, 2021, 8:46 PM

#

Discord is so easy to use cmon now

stray axle Jul 27, 2021, 9:01 PM

#

when I try to download the software

#

it literally doesnt let me

#

it says do you want steel series to allow changes to your computer or something

#

and then theres no yes button

#

there's literally only no

#

what is happening

strange finch Jul 27, 2021, 9:03 PM

#

#archive-user-support or #official-support

stray axle Jul 27, 2021, 9:06 PM

#

nah this app is weird

#

nah

#

I just downloaded the software and it really goes deletefile something something

#

im not touching this shit

#

bye

strange finch Jul 27, 2021, 9:07 PM

#

ok

queen mirage Jul 27, 2021, 9:33 PM

#

I know I am late but dont windows always ask for a permission to run .exe files

strange finch Jul 27, 2021, 10:17 PM

#

#archive-user-support

compact shuttle Jul 27, 2021, 10:18 PM

#

ok

cunning moth Jul 27, 2021, 10:24 PM

#

Ok then

jolly anvil Jul 27, 2021, 10:32 PM

#

e

pallid fiber Jul 27, 2021, 10:46 PM

#

https://media.discordapp.net/attachments/796852307165839440/810350744062525450/image0.gif

strange finch Jul 27, 2021, 11:11 PM

#

yeah, no

stray axle Jul 27, 2021, 11:11 PM

#

let at least one

twin sage Jul 28, 2021, 12:00 AM

#

i just got apex pro tkl and dont know if i like it whats the best reaction time for warzone 1 2 3 4???

strange finch Jul 28, 2021, 12:00 AM

#

objectively, "best" would be fastest

#

but best is really what's best for you, so it's subjective and depends on what you like the most

stray axle Jul 28, 2021, 12:02 AM

#

Can the apex pro do usb c

cunning moth Jul 28, 2021, 12:02 AM

#

in what way

stray axle Jul 28, 2021, 12:02 AM

#

Also does what port I use matter for competitive gameplay

#

Like does it matter what I use

cunning moth Jul 28, 2021, 12:02 AM

#

also in what way

#

what port

stray axle Jul 28, 2021, 12:02 AM

#

Like so u know how there’s usb 3.0 and usb c

#

And stuff

#

Does it matter what u use

cunning moth Jul 28, 2021, 12:03 AM

#

no

strange finch Jul 28, 2021, 12:03 AM

#

i mean, there's only one available connection

stray axle Jul 28, 2021, 12:03 AM

#

strange finch i mean, there's only one available connection

Wdym

#

Like I have usb 3.2 and usb c on my motherboard

#

Which should I use

cunning moth Jul 28, 2021, 12:03 AM

#

You can use an adapter

strange finch Jul 28, 2021, 12:03 AM

#

the apex pro comes with a cable

stray axle Jul 28, 2021, 12:03 AM

#

With my mouse and apex pro

strange finch Jul 28, 2021, 12:03 AM

#

that cable is the only connection

cunning moth Jul 28, 2021, 12:04 AM

#

stray axle Which should I use

usb3 is fine

stray axle Jul 28, 2021, 12:04 AM

#

strange finch the apex pro comes with a cable

So should I use usb 3.2 or

strange finch Jul 28, 2021, 12:04 AM

#

it doesn't matter

stray axle Jul 28, 2021, 12:04 AM

#

Like does it change the input delay

strange finch Jul 28, 2021, 12:04 AM

#

no

cunning moth Jul 28, 2021, 12:04 AM

#

no

stray axle Jul 28, 2021, 12:04 AM

#

Then what’s the difference of red blue and black usb ports

strange finch Jul 28, 2021, 12:04 AM

#

transfer speeds/bandwidth

#

generally

#

the colors aren't actually any spec

stray axle Jul 28, 2021, 12:04 AM

#

So doesn’t that make it faster Input

strange finch Jul 28, 2021, 12:04 AM

#

keyboard inputs use basically no bandwidth

#

it doesn't matter

#

it would be like putting a bike on a highway versus a sidewalk

stray axle Jul 28, 2021, 12:05 AM

#

Ok so I can use usb 2.0 and it’s the same as 3.2

strange finch Jul 28, 2021, 12:05 AM

#

your bike isn't going to go fast enough for the road speed limit to matter

#

yes

stray axle Jul 28, 2021, 12:05 AM

#

Same goes with all periferials?

#

Mouse headset etc

strange finch Jul 28, 2021, 12:06 AM

#

yes

elder kite Jul 28, 2021, 12:17 AM

#

whats the difference of tkl and apex pro

#

i have them both

#

and i just got the tkl

cunning moth Jul 28, 2021, 12:18 AM

#

The tkl doesn't have a numberpad

#

That's it

warm hamlet Jul 28, 2021, 1:19 AM

#

Hi

cunning moth Jul 28, 2021, 1:19 AM

#

Hey

shell jetty Jul 28, 2021, 3:27 AM

#

i have a question

strange finch Jul 28, 2021, 3:27 AM

#

don't ask to ask, just ask

#

also, #archive-user-support #official-support

shell jetty Jul 28, 2021, 3:28 AM

#

okay thank you

#

oh its just a quick question about my led in my tkl

elder kite Jul 28, 2021, 3:28 AM

#

@strange finch

shell jetty Jul 28, 2021, 3:28 AM

#

i just wanted to know how to get reative mode on my tkl

strange finch Jul 28, 2021, 3:28 AM

#

don't tag me randomly @elder kite, #rules

shell jetty Jul 28, 2021, 3:28 AM

#

reactive*

strange finch Jul 28, 2021, 3:28 AM

#

reactive mode? in engine somewhere

shell jetty Jul 28, 2021, 3:29 AM

#

yes

#

like were u press on one key and it glows

#

and you do that to other keys

strange finch Jul 28, 2021, 3:29 AM

#

https://www.youtube.com/watch?v=cIvTjVRGZVU

#

don't own the keyboard but i'm sure they talk about that in there

shell jetty Jul 28, 2021, 3:31 AM

#

found it thank you!

elder kite Jul 28, 2021, 3:42 AM

#

@strange finch

shell jetty Jul 28, 2021, 5:03 AM

#

hello

#

younglings

strange finch Jul 28, 2021, 5:11 AM

#

🌊

wintry wagon Jul 28, 2021, 5:30 AM

#

hey I have an Apex 5 and I was wondering why my function keys and numpad sometimes blink and then go dark

#

it's the whole section except for number lock

strange finch Jul 28, 2021, 5:38 AM

#

maybe a game integration

wintry wagon Jul 28, 2021, 5:51 AM

#

I only have discord enabled

astral acorn Jul 28, 2021, 6:26 AM

#

there is a discord app

queen mirage Jul 28, 2021, 7:09 AM

#

Well discord can do that

undone pebble Jul 28, 2021, 9:10 AM

#

tis my bday

#

wheres my free headset /j

strange finch Jul 28, 2021, 9:13 AM

#

for the low price of shipping and handling steelseries will give you one!

#

$199.99 + tax

undone pebble Jul 28, 2021, 9:28 AM

#

more like $99.99 + tax

#

been eyeing that prime headset👀

coral ruin Jul 28, 2021, 1:50 PM

#

Apex Pro on the way ⌨

cunning moth Jul 28, 2021, 1:53 PM

#

congrats

azure skiff Jul 28, 2021, 1:53 PM

#

why havent steelseries responded back since yesterday?

#

if anyone knows

cunning moth Jul 28, 2021, 1:57 PM

#

Because there was never a guarantee they would respond within a day?

stray axle Jul 28, 2021, 2:00 PM

#

can someone please help me i have the arctis 9x headset and i want to make it on stereo to play black ops 4 and hear please someone help me

cunning moth Jul 28, 2021, 2:13 PM

#

#official-support #archive-user-support

azure skiff Jul 28, 2021, 2:26 PM

#

cunning moth Because there was never a guarantee they would respond within a day?

they did respond

#

after one hour but then they stopped responding

willow kiln Jul 28, 2021, 2:27 PM

#

I bought apex 5 and just found out discord was interrupting my oled gif

azure skiff Jul 28, 2021, 2:27 PM

#

yeah steelseries engine isnt the best

willow kiln Jul 28, 2021, 2:27 PM

#

It's quite good but in some ways it can be better

limpid comet Jul 28, 2021, 4:10 PM

#

is steelseries gg the same as the steelseries engine

cunning moth Jul 28, 2021, 4:10 PM

#

limpid comet is steelseries gg the same as the steelseries engine

GG encompasses the steelseries engine

limpid comet Jul 28, 2021, 4:10 PM

#

wym by that

#

like are they 2 separate programs

#

because my arctis 5 has just arrived and the mic doesnt sound very good compared to my arctis 3

#

and i wanna configure it

pallid fiber Jul 28, 2021, 4:14 PM

#

p🅿️ 🅿️

cunning moth Jul 28, 2021, 4:15 PM

#

limpid comet like are they 2 separate programs

Encompassed, therefore not separated

limpid comet Jul 28, 2021, 4:15 PM

#

so the engine would be inside steelseries gg

viral dew Jul 28, 2021, 4:16 PM

#

GG has both the Engine & Moments within it

limpid comet Jul 28, 2021, 4:16 PM

#

right

coral ruin Jul 28, 2021, 4:16 PM

#

limpid comet is steelseries gg the same as the steelseries engine

It's the same program but they updated it to SteelSeries GG as the complete package

cunning moth Jul 28, 2021, 4:16 PM

#

limpid comet so the engine would be inside steelseries gg

Yes, that's what that means

limpid comet Jul 28, 2021, 4:16 PM

#

makes sense

#

thanks

queen mirage Jul 28, 2021, 4:17 PM

#

I will buy Arctis 7 soon

cunning moth Jul 28, 2021, 4:17 PM

#

nice

queen mirage Jul 28, 2021, 4:18 PM

#

I am really fed up with the wire on my current headset

cunning moth Jul 28, 2021, 4:19 PM

#

Should be a nice upgrade then

pallid fiber Jul 28, 2021, 4:42 PM

#

acrtis pro pog

manic widget Jul 28, 2021, 4:46 PM

#

Arctis Pro Wireless in stock when? XD

cunning moth Jul 28, 2021, 4:46 PM

#

Nobody knows for sure

viral dew Jul 28, 2021, 4:47 PM

#

its in stock emea right now & soon™️ for NA

#

(like within a week or so hopefully if nothing is delayed so dont hate me if it isnt within the week sometimes things dont go to plan)

manic widget Jul 28, 2021, 4:48 PM

#

Sweet. Been waiting a while for them to come into stock because I wanted to go full wireless for my PC setup.

viral dew Jul 28, 2021, 4:48 PM

#

yeah unfortunately the chip shortage has really hit us with our wireless headsets & we're feeling it right now

manic widget Jul 28, 2021, 4:50 PM

#

I have the regular pros but. I am feeling the limitations a bit and want to be able to leave my room and walk downstairs with them on as I grab a drink ya know?

viral dew Jul 28, 2021, 4:50 PM

#

100%, ive had my arctis pro wireless for over a year now & going from it to a wired headset feels terrible, being able to just walk around & not have to worry about anything is very nice

cunning moth Jul 28, 2021, 4:51 PM

#

Interesting, I'm going the other way

manic widget Jul 28, 2021, 4:51 PM

#

Hey. Whatever works for you ya know?

#

I rather have movement and freedom. Plus, They are relatively the same headset. Just one isnt tied to a cord xD

swift gyro Jul 28, 2021, 4:53 PM

#

Can anyone help me with my arctis pro witless, they won’t connect to my Steel Series GG

#

I’ve tried all of the steps on my MAC

manic widget Jul 28, 2021, 4:55 PM

#

#official-support

cunning moth Jul 28, 2021, 5:00 PM

#

Rule 5 I'm afraid

coral ruin Jul 28, 2021, 5:01 PM

#

It's SteelSeries related though

cunning moth Jul 28, 2021, 5:01 PM

#

Yep

pallid fiber Jul 28, 2021, 5:05 PM

#

u leaked ur adress

cunning moth Jul 28, 2021, 5:05 PM

#

That too

coral ruin Jul 28, 2021, 5:06 PM

#

I'm too lazy to edit my address out 😋

cunning moth Jul 28, 2021, 5:06 PM

#

That's what you'd call doxxing yourself

pallid fiber Jul 28, 2021, 5:06 PM

#

ok ill black mail u

cunning moth Jul 28, 2021, 5:06 PM

#

pallid fiber ok ill black mail u

Still don't joke about that

coral ruin Jul 28, 2021, 5:07 PM

#

We have police 👮‍♀️👮‍♂️ 🚔

pallid fiber Jul 28, 2021, 5:07 PM

#

lol

pallid fiber Jul 28, 2021, 5:07 PM

#

cunning moth Still don't joke about that

ok srry

stray axle Jul 28, 2021, 5:21 PM

#

just bought the arctis 5 😎

twin sage Jul 28, 2021, 5:34 PM

#

i luv steel series i have apex pro tkl rival 3 arctis pro only things that arent steel series is my mouse pad and mic mic is a quadcast and hyper x mouse pad idk what model

coral ruin Jul 28, 2021, 5:35 PM

#

stray axle just bought the arctis 5 😎

is that the headset? 🎧

cunning moth Jul 28, 2021, 5:37 PM

#

It's a headset, yeah

dry pebble Jul 28, 2021, 5:39 PM

#

Hey, where do i go if i have a problem with my steelseries headset?

viral dew Jul 28, 2021, 5:39 PM

#

https://support.steelseries.com/hc/en-us

dry pebble Jul 28, 2021, 5:40 PM

#

Yes i dont know what headset i have lol, on the headset itself it says arctis 5 but it does not have rgb (not a problem for me tho)

#

It was bought quite long ago

viral dew Jul 28, 2021, 5:41 PM

#

honestly, go for your best guess & make a ticket & just let the agent know what the serial number is for the unit. they can figure it out from that

dry pebble Jul 28, 2021, 5:41 PM

#

ThumbsUp

cunning moth Jul 28, 2021, 5:41 PM

#

dry pebble Yes i dont know what headset i have lol, on the headset itself it says arctis 5 ...

If you send a pic in #archive-user-support it shouldn't be hard to identify

dry pebble Jul 28, 2021, 5:41 PM

#

Also good xD

viral dew Jul 28, 2021, 5:42 PM

#

just not of the serial number lmfao

#

but yeah im sure someone here could easily identify it based on how it looks

dry pebble Jul 28, 2021, 5:43 PM

#

oh how do i get image perms lol

#

oh thats only available in user support

strange finch Jul 28, 2021, 5:43 PM

#

yeah, not here

dry pebble Jul 28, 2021, 5:43 PM

#

Ima go to there xD

iron sorrel Jul 28, 2021, 6:07 PM

#

is there any cool illumination settingsa for my keyboard? i have an a;ex 7 and im looking for some cool settings to copy. anyone got any suggestions?

kind blade Jul 28, 2021, 6:11 PM

#

I'm thinking of buying the arctis 7, why is the white one more expensive???

strange finch Jul 28, 2021, 6:12 PM

#

demand

cunning moth Jul 28, 2021, 6:12 PM

#

Same price on the website

strange finch Jul 28, 2021, 6:12 PM

#

production cost

viral dew Jul 28, 2021, 6:14 PM

#

Let's not talk like that thanks

#

:]

#

ok, bye 👋

manic widget Jul 28, 2021, 6:15 PM

#

Thank god.

#

Oh! Question. Is there a particular reason most of your devices cater towards PS4 or 5? I have an Xbox and I know you have headsets that work for it but I’ve been thinking about buying the GameDAC for the regular Artics pro I have.

viral dew Jul 28, 2021, 6:19 PM

#

xbox is pretty tricky unfortunately, since they dont allow chat via usb, so most of our headsets will work with xbox wired, but since playstation allows chat via usb & most features can be used on playstation, we market towards them rather than xbox

#

like the arctis pro can be used via 3.5mm on xbox, but you wont get rgb since you need to have it plugged in via usb for it to work

manic widget Jul 28, 2021, 6:21 PM

#

Yeah. Bummer there indeed. Would be so cool to have RGB while plugged in. Hopefully in the future microsoft might open the xbox up more for it maybe?

viral dew Jul 28, 2021, 6:23 PM

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yeah i know a lot of people are sad that they cant use some of the features for certain headsets on xbox, so it'd be nice to see what happens in the future

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so, what's the point in creating a second account

dry pebble Jul 28, 2021, 6:34 PM

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SusFrog

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BANNED

cunning moth Jul 28, 2021, 6:36 PM

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Sick

dry pebble Jul 28, 2021, 6:37 PM

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I have a uwuqhd monitor

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uwu

viral dew Jul 28, 2021, 6:38 PM

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let's not.

dry pebble Jul 28, 2021, 6:38 PM

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kekU

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The reaction emoij

viral dew Jul 28, 2021, 6:48 PM

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:]

dry pebble Jul 28, 2021, 6:48 PM

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lol wtf is happening

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lmaoNO

viral dew Jul 28, 2021, 6:48 PM

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someone doesnt want to accept their ban so they keep joining on different accounts

dry pebble Jul 28, 2021, 6:48 PM

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Ah, a classic

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kekU

manic widget Jul 28, 2021, 6:52 PM

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Lol. What a child

teal wedge Jul 28, 2021, 6:52 PM

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hai

manic widget Jul 28, 2021, 6:52 PM

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Hey

teal wedge Jul 28, 2021, 6:52 PM

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hi

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steelseries is cool

frigid field Jul 28, 2021, 8:03 PM

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just found out in quite a few steelseries ads they're always insulting someone called jon 😹

cunning moth Jul 28, 2021, 8:03 PM

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Oh?

viral dew Jul 28, 2021, 8:03 PM

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yeah, get good jon

frigid field Jul 28, 2021, 8:03 PM

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who is jon fr.

viral dew Jul 28, 2021, 8:03 PM

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idk, who do you think he is

frigid field Jul 28, 2021, 8:03 PM

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idk

stray axle Jul 28, 2021, 8:20 PM

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does anyone know if its possible to connect the arctis pro wireless with the GameDAC? I'd like to find out if the audio quality improves if you connect directly to the GameDAC with a wire

viral dew Jul 28, 2021, 8:23 PM

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it is! let me grab the link for the cable you need

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https://steelseries.com/gaming-accessories/arctis-main-headset-cable?country=US&mpa=1

SteelSeries

Arctis Main Headset Cable

The replacement cable pack includes the main 1.5m headset cable and the 4-pole adapter for Arctis Pro Lines
This cable is compatible for Arctis Pro, Arctis Pro + GameDAC, Arctis 5 2019 edition.

#

this bad boy is all you need

stray axle Jul 28, 2021, 8:26 PM

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viral dew https://steelseries.com/gaming-accessories/arctis-main-headset-cable?country=US&...

thanks mein!

soft violet Jul 28, 2021, 8:35 PM

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manic widget Jul 28, 2021, 9:21 PM

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Oh?! So its compatible?! Sweet

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Added to my wishlist of things to buy after the Arctis pro wireless…

thick rose Jul 28, 2021, 9:27 PM

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Hi 🙂

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I have new in the group steelseries 🙂

cunning moth Jul 28, 2021, 9:30 PM

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sick

thick rose Jul 28, 2021, 9:33 PM

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Oh

stray axle Jul 28, 2021, 9:56 PM

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Where can i post the screenshots in this server?

cunning moth Jul 28, 2021, 10:00 PM

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stray axle Where can i post the screenshots in this server?

Of what

solar ermine Jul 28, 2021, 10:01 PM

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Is there a way to run steelseries engine on linux?

stray axle Jul 28, 2021, 10:02 PM

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solar ermine Is there a way to run steelseries engine on linux?

Idk

solar ermine Jul 28, 2021, 10:03 PM

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I'm gonna try to run tş with wine

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Can i contrl my rgb

stray axle Jul 28, 2021, 10:03 PM

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cunning moth Of what

Wdym? (I don't understand enough)

cunning moth Jul 28, 2021, 10:03 PM

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What would you like to post screenshots of

stray axle Jul 28, 2021, 10:05 PM

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i will post a screenshot just to ask something

cunning moth Jul 28, 2021, 10:09 PM

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#archive-user-support then

stray axle Jul 28, 2021, 11:08 PM

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no need anymore

devout cipher Jul 28, 2021, 11:09 PM

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sad to see kahn leave, but good for her 😄

cunning moth Jul 28, 2021, 11:09 PM

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That was a while ago

viral dew Jul 28, 2021, 11:10 PM

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ben has been busy

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but yes it is sad

devout cipher Jul 28, 2021, 11:16 PM

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nah i wasnt active in here and just saw her ig post

thick rose Jul 29, 2021, 12:24 AM

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Hola grupo, vendo capirotada😌

viral dew Jul 29, 2021, 12:25 AM

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english only please :]

thick rose Jul 29, 2021, 12:26 AM

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Sorry

fickle shard Jul 29, 2021, 1:02 AM

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if i brought a used gamedac

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should i just use a like 3.5 mil in and 3.5 mil out

grave basin Jul 29, 2021, 2:36 AM

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Have you guys seen the new Halo yoshi edition on bill gates ex wife??+

strange finch Jul 29, 2021, 2:43 AM

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?

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doesn't seem like an appropriate topic

austere trail Jul 29, 2021, 3:03 AM

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hello

strange finch Jul 29, 2021, 3:12 AM

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🌊

austere trail Jul 29, 2021, 3:13 AM

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i thought

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that was a mouth

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for a second

strange finch Jul 29, 2021, 3:16 AM

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have you read the #rules

austere trail Jul 29, 2021, 3:16 AM

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oh

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mb

strange finch Jul 29, 2021, 3:17 AM

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also

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don't ask to ask, just ask

wary glacier Jul 29, 2021, 4:35 AM

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should i get an arctis 5 or a hyperx cloud alpha s

slender brook Jul 29, 2021, 5:41 AM

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yes

knotty bolt Jul 29, 2021, 6:18 AM

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hey

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family

slim cosmos Jul 29, 2021, 6:54 AM

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wary glacier should i get an arctis 5 or a hyperx cloud alpha s

id go with arctis tbh unless you want to spend money on aftermarket earcups for those cloud alphas. those suckers dont breathe nearly as well

manic widget Jul 29, 2021, 6:55 AM

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I’d say the Arctis 5

wary glacier Jul 29, 2021, 7:25 AM

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slim cosmos id go with arctis tbh unless you want to spend money on aftermarket earcups for ...

heard the audio and mic is better for alpha s

slim cosmos Jul 29, 2021, 7:36 AM

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It's not going to be that noticeable imo, slight difference in your bass and treble input/output is basically the only thing It's got on the arctis

flint flax Jul 29, 2021, 8:49 AM

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So I just bought the Arctic 3, is it worth it?

stiff sundial Jul 29, 2021, 9:15 AM

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i have a question

strange finch Jul 29, 2021, 9:34 AM

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Don't ask to ask. Just ask

viscid ore Jul 29, 2021, 9:49 AM

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hii can i get some help about a steel series mouse?

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i got a new mouse, SteelSeries Rival 3
and i feel like there is a Delay, it really anoyying, and when i tried my old mouse also the Delay surprisingly starts at the old ,ouse also

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what to do pls?

surreal lark Jul 29, 2021, 10:14 AM

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Contact support #official-support

viscid ore Jul 29, 2021, 10:17 AM

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thx

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there is no option for mouse

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@surreal lark

surreal lark Jul 29, 2021, 10:30 AM

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https://steelseries.com/gaming-accessories/arctis-main-headset-cable?country=US&mpa=1

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Can this be used with arctis pro wireless ?

surreal lark Jul 29, 2021, 10:31 AM

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viscid ore <@!329929237978939392>

Mices

viscid ore Jul 29, 2021, 10:32 AM

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ahh thx

surreal lark Jul 29, 2021, 10:33 AM

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np

azure skiff Jul 29, 2021, 10:50 AM

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@cunning moth

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still no answer

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:/

strange finch Jul 29, 2021, 10:51 AM

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why tag him

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nothing he can do about it

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besides, support are people too, give them time to do their job

dusky talon Jul 29, 2021, 11:07 AM

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hey, my arctis 7 randomly turns off when playing gta, help pls

bleak flower Jul 29, 2021, 11:51 AM

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Good Morning

cunning moth Jul 29, 2021, 11:54 AM

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Morning

stray axle Jul 29, 2021, 12:49 PM

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Evening.

vital zephyr Jul 29, 2021, 1:25 PM

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good afternoon

ocean coyote Jul 29, 2021, 1:45 PM

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Good morning

woven ruin Jul 29, 2021, 1:46 PM

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Morning

woven ruin Jul 29, 2021, 1:47 PM

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dusky talon hey, my arctis 7 randomly turns off when playing gta, help pls

#archive-user-support

ocean coyote Jul 29, 2021, 1:47 PM

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How you doing?

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Oh

woven ruin Jul 29, 2021, 1:47 PM

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ocean coyote How you doing?

Pretty good just got my new headset actually

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Like a few hours ago

cunning moth Jul 29, 2021, 1:47 PM

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Congrats

woven ruin Jul 29, 2021, 1:48 PM

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Arctis 3

ocean coyote Jul 29, 2021, 1:48 PM

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SteelSeries.GG broke for like 15 hours ago

woven ruin Jul 29, 2021, 1:48 PM

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ocean coyote SteelSeries.GG broke for like 15 hours ago

The software engine?

ocean coyote Jul 29, 2021, 1:48 PM

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Yes

woven ruin Jul 29, 2021, 1:48 PM

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I was sleeping lmao

ocean coyote Jul 29, 2021, 1:48 PM

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And now my computer keeps randomly restarting

woven ruin Jul 29, 2021, 1:49 PM

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Like randomly without u being able to like control it

ocean coyote Jul 29, 2021, 1:49 PM

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Yes Especially when I go afk

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For like 15 minutes it says

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Code irql failed driver

woven ruin Jul 29, 2021, 1:50 PM

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Check if ur drivers are updated lol

ocean coyote Jul 29, 2021, 1:51 PM

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They are lol

woven ruin Jul 29, 2021, 1:51 PM

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Weird