#๐ฌ-general
1 messages ยท Page 233 of 1
is anyone gonna reply to my ticket.
Here or the website?
website.
Yes but I canโt say when. Theyโre probably getting a lot of questions with the holidays, people taking time off etc
oh i js need the RMA request form
Its my last step for warranty but he didnt reply for 4 days his name is tommy.
They donโt work during the weekend
So you replied Thursday? Then youโve waited one full day
ohh without the weekends
Yeah
Oh
Its 8 in the morning for them ๐
what state or what country.
Chicago, USA
Gumo
basically any pair of decent iems is gonna sound better than most gaming headsets
Not everyone wants to game with inears tho. Good luck getting any that are wireless ๐
I can only speak for myself but I ainโt going back to wired
tws and iems are completely different
I have some pretty decent IEMs so Iโm very aware
Expensive ones at least ๐
I think they were priced around the Elite headset when they came out
hey! im new. i just have 1 qustion, does steelseries have some of this type for gaming ? i have a steelseries nova pro now and i get headpain from it so.. i wanna try this one and preffer Steelseries. would be a shame to change it so some else bcs.. everything i just build up to the pc ( mouse, keyboard, headsett) is steelseries and i LOVE IT! but i cant stream bcs of the headsett, it gives me migrenes ๐ IEM is the one im looking for ๐
probably loosen your headset
or just buy a different pair of iems
steelseries doesnt have any
truthear gate are usually super cheap and are pretty good
i did try to loosen the headsett, dont work, i know i can buy a diffrent type. i just wanted to ask sins i youse the steelseries pogram and wanted to continue youseing it when i stream ๐ but i understand, then i have to give up that pogram to ๐ ( the clips it makes has been importent for me and my stream)
Try leaving the headset on something slightly bigger than your head for a few days
i will try that, thanx ๐
you dont need steelseries products to use the software
do you know tommy?
I mean, two at least. Any context? ๐
Yw :)
some else did youse it with other than steelseries and was not so happy for the clips
Do you guys have any problem with steelseries gg software my app doesnt take clip when i playin any game then my clips are getting of
that work at steelseries support?
looks fammiliar?
I donโt know any of the support team
Oh.
guys yk the actuation section in engine
it isnt showing for me
i just got my apex pro mini wired
Who can gift me the steelseries apex pro tkl?
Your parents? ๐
It was a joke
Sorry but I donโt see a future as a comedian for you
๐
Anyone else have issue with the mic on the arctis nova pro wireless. Mine is like static and robotic
Was debating just returning them and getting the wired and saving the extra money and having to buy an external mic or something because I can't seem to find anything on this
where is the time for the christmas tournament
why cant i clip any game, when i try to turn on screen capture it turns on and after like 5 seconds it turns off and than i can click it how many times i want and it doesnt turn on.
I also reinstalled steelseries and still nothing
ur mama aint love u
ban him ty
wanna 1v1 gif battle
ye
Yes now and then, i just unn install and install / set it up again ๐
I uninstalled and reinstalled it, but it's the same.
Ohh, then idk, that was my soloutin ๐
is it working for you rn if you clip
Its not me that has the problem ๐ I answered some one else:)
i know
Get the wired
Mic quality is 10xbetter
Audio quality is better to
have you opened task manager and checked to make sure no background copies of sonar are running?
Yeah
Iโve looked at everything
Iโm no amateur
saying 'everything' isn't necessarily helpful to anyone trying to help you tho lol
my mom said that she tried 'everything' to fix the wifi router once and it had turned out that one of the wires was slightly loose and she just, hadn't thought to check bc everything was lit up correctly
so what all have you tried?
i love your bio thing btw i accept this conspiracy as fact
no clips are working, whats wrong with this thing
Happy Christmas Eve Eve Eve

This was great advice from what I can tell so far. My mic also sounds better and not staticy like the wireless
Glad I could help
holy, i just got jumpscared because of a low battery charge on my headset
(arctis nova 3x wireless)
you have it set up wrong ig
anyone able to dm me the perfext siege audio settings?
If you have a nvidia graphics card your screwed for right now
why cant i clip
Hello guys!
Someone have Sts Aerox 5 mouse?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
Yo anyone able to help? I got an hyperx Quadcast 2 s and i wanna use their software, but i also enjoy sonar for my steelseries headset, but everytime i restart my pc sonar hogs the default input and i gotta manually change it everytime to get the hyperx mic software to work, anyway to just soley disable sonar from hogging the default input?
Answer is sadly a nope
thanks yeh makes sense. issue occured right after updating, ill use obs for now until ss is fixed
why does your booster have a chrome_elf dll?
Better question why would anyone download a random file
Hello
I'd like to know recommended sonar settings for competitive Fortnite.
I'm in the late game with lots of people around, and I can hear footsteps, but I want something that doesn't strain my ears too much.
My current headphones:
Arctis Gamebuds
Get in bois
.
i wonder if im gonna get fired cuz i took paid sick leave in the worst moment possible at amazon
18->27
lol
Getting fired for being sick sounds pretty illegal to me ๐
amazon is unpredictable ngl
Itโs not a thing in Denmark so wouldnโt know ๐
in Poland especially
i mean thank you for EU rules and regulations for that ๐
i work in one of the best FC's though which placed 6 in all of the european amazon fc's so like i expect it to be reasonable
yeah. and also if you are hired via contract - its that
Why does my steelseries app keep crashing?
hi
.
.
yes
yo guys those that mean that you gotta dowgrade ur gpu version to be able to clip with steelseries gg?
Hrm. I jsut switched to Nova Pro 7s from G935s but the sound seems less clear/muffled. Anyone have any tips? Tried enabling Sonar and the different presets don't really hit the same quality.
no questions asked, this is for a debate between me and someone else. what color do you see in the (white) of this eye, not considering the shadow part.
Hello guys
Hey I have Arctis Nova 7's and sometimes randomly I wont get any sound coming out of my headset normally if I mess around with the settings on SteelSeries GG it'll fix itself but im not sure what the problem is any tips?
What should I do if my new headphones have double sound? steelseries arctis nove 3p wireless I can just hear myself plugging in a microphone and pressing the microphone button on my headphones. How to fix this please hel
p
Moments does not capture mic audio if mixer enabled. Any solutions ?
am I the only one not able to share my clips ? it says "encoding failed"
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
how to fix
Idk
what ?
ahhhhhhhh okey srry
No problem
my mouse dont work
Why
It is cycling to connect and reconnect.
Mine just keeps flashing white.
Don't ping mods or staff for support. Make a support ticket on the website for help from SteelSeries
Sorry.
Again
All good :)
And nobody here can help with anything? ?
There's no support staff here, no. But you can ask other users for help. #๐ฌ-general message

@stark rampart where can I crate ticket?
On the support website, see the support faq message I linked to
Thanks.
Yw :)
Where is the best place to buy steelseries keyboard?
Alr
Okay
What i get if I boost the server?
That's a good question lol
Like apex pro mini
Nah im joking
Its imposible
But for me apex por tkl wireless 2023 irs better
Great deal
5 bucks for a kb lol
๐
Wireless? I'm actually curious - how is that working out? Like I don't have a wireless kb bc i just don't move it so is there any benefit from that?
because it has a mini USB that is connected to the keyboard
Look
And you need conect the mini usb to the pc
personally, i dont see any benefit from a wireless kb
sure, less cables but then you need to charge it so its pointless
imo
exactly
I found only a use with one when im on my bed
People say you have more delay when playing
W
Which one?
I have a laptop to my tv for more controller minded games, a wireless keyboard helps when I need to look something up on the fly or message someone
that's why I always had a basic pos USB keyboard for my consoles since PS3
Yup
hi
Merry Christmas y'all and happy holidays ๐
Hi
Why can't I take the photos?
The moment is off !!
Please, I need a solution to the problem.
plz
Hello everyone, I need the best gaming settings for the SteelSeries Arctis Nova Pro Wireless headset.
There's no such thing, depends on content, preferences etc. Lots of options in #1209138827571232819 - chat about them in #config-discussion
Js got this today, and lights seems not to work very well, or is that normal?
how did you activethe logo light
thx
np
does arena 7 speakers support live rgb like signalrgb?
i wonder if i can improve something here
no coding channel :(
There isn't much focus on coding here ๐
Hi, I have a problem. In my SteelSeries app, I activated the "Moments" function with automatic clips when I get a kill, ace, clutch, etc. in Valorant, but it's not clipping them
What do I need to do to make it work again?
hi
quack
quack
when will they fix the clip thing
it's kind of frustating because from what I have seen they haven't even made an offical comment on it, so who knows
if I'm wrong, someone please correct me
Hey I play fivem and am starting YouTube soon do you think the gta preset for headphones would work good?
Started asking about it on Monday, nothing to report yet. Will probably hear back after Christmas or worst case after new years eve
Probably? ๐๐คท
Congrats 
W
I got a bunch of LEGO and Stitch underwear ๐
wdym
LIKE THAT FONT
first - turn off caps
2nd - its ind discord for nitro
W
it looks kinda tuff
yoooo i love that plant
It's great ๐
What kind are you thinking about?
Seems solid
yea
My Polish is trash ๐
its like 100bucks
oh wait
dw bro
i thought this is like edjusting to your nationality
since it opened in polish i thougth this is normal XD
a lot of food?
Too much fish for my liking ๐
ahhhh
I need my pork roast, sauce and caramelized potatoes man
I don't mind fish but it's not Christmas food for me
ah
like i have 20km to dolny slask
yup yup
I've only been to Warsaw
warsaw is overratted
But I visited CD Projekt Red before The Witcher 3 came out ๐
So it's been a while
zakopane
sheeesh
i wished i couldve visited steelseries office while i was in warsaw
u werent following, werent u?
i dont do anything polish in my life besides use lang with my parents and live in poland
that's my whole polish experience
pzn
i am by it but im not following football like never
i used to watxch lech but no i dont play football
or watch
i stoped
i see it now like running like a dog
to just get a ball
XD
mialmialpuszystymialmial
bro
IM WATCHING TOO MUCH TIKTOK OKAY..?
WHY ARE WE SHOUTING?
same
byee
gdn o/
ktw here
Gn and enjoy
hf
was there on the IEM
i wish i could be there, tickets are a bit expensive ngl
The trick is to work in esports and get paid to travel to events
๐
Plus you get free tickets
all i can get at amazon is transfers to different fulfillment centers across europe

this is fun to code ngl
looks so laggy at 60fps oh god
yup
looks very optimized to me
W
i shouldve started with c++ instead of python, i can see why people dislike python
yup
its simple but not long term
Hello everyone, I just got the SteelSeries Alias Pro for Christmas, and it doesnโt work on Discord. Do you have any ideas? Iโm French, sorry if my spelling isnโt great. ๐
hi
Ask mud
Or any developer
how do u make the qck prism reacti ve
why does my clips on the steelseries app not load?
Merry Christmas
Hey guys i got a issue with my arctis wireless pro, when i switch over from youtube to tiktok on my phone my tiktok audio doesnt work anymore and i have got to disconnect my headset and reconnect it in order for my tiktok audio to work again
I ainโt got steelseires keyboard they are too expensive instead I got the RedDragon k552
Your favorite
Since Iโm using k552 it is my favourite I suppose
Is the Steel series apex pro tkl good?
I bought it and donโt know what these settings are ๐ญ
Its very good
For me one of the best keyboards in the world
Merry chrimuh guys
Hereโs a gift from me the codes at the top
hi
i ned help
my keyboard is apex 9 tkl
where can i change actuation
to 1mm
not 2mm
@true igloo
-community-support channel here:
https://discord.com/channels/299040363123965952/1047622297382567936
that way it can be tracked outside the noise of #๐ฌ-general
I'm not trying to belittle anyone, but I realize that most people who have had problems almost never received help, and that's very bad. I ask that you pay more attention to the details and try to help everyone, because I bought a โฌ100 handpiece and couldn't even use it overnight. I'm being honest, I was all set to buy an Apex, but this way it's impossible. And if the same thing happens with the keyboard... SteelSeries' quality has been declining little by little, and I think that we, the true fans of the brand, shouldn't have to go through these problems that have been affecting not only me but many other users. I hope you understand and that I'm not upset, but someone had to tell the truth, especially since I use my mouse for work, and once again we are disappointed with the brand and more specifically with the support, which takes too long to respond to resolve its own poor choices. If those who work for it really like it, they need to open their eyes because the brand is going from bad to worse.
Thank you very much for your attention, good morning and Merry Christmas.
hey
i need assistance.
can
i get a hand
To be honest, I need it too, but tell me.
sooo
i got the apex 9 tkl
NOT PRO
and i wanna change the actuation
to 1mm
@unborn rose
why my nova 3s kinda playingh weird
why are nova 3s so weird
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
Thereโs no support staff here, make a support ticket on the website for help from SteelSeries. See the support faq message above
The short answer is that you can't. You can choose between typing mod and gaming mode.
ye u can??
my friend done it
but forgot how
Variable actuation is a Pro feature
so im fried?
Gaming mode is 1mm
Yep
how
Engine settings in GG
anyone got headhones steelseries arctis nova 3
but
can you make me feel good abt apex 9 tkl
bc i js got it today
I mean it's still a great keyboard imo
Doesn't have variable actuation?
Still has two options for actuation ๐
I gotta get started with stuff here but I'll be back later
so gaming mode is 1mm and typing mod is 1.5mm correct?
Ye
ty for the info
@sweet canopy
hey
Merry Christmas to all ๐
Merry Christmas ๐
๐Merry Christmas๐
๐๐ ๐Merry Christmas๐๐
Merry Christmasu
Thinking today with Boxing Day sales might go get a new keyboard
Kinda looking for tkl cus I donโt use the numpad
never gonna use this stupid sonar mode again, ruiend my whole pc mic +
No problem in disabling Sonar if you can't figure it out ๐
Should only use it if it's useful for you
turned it off, uninstalled the app etc
none works
Hello
There's a guide on getting started with Sonar on SteelSeries's YouTube channel if you wanna learn how to use it
ion think u understand, i used it and since i turned it on my mic wont work. no matter where
i uninstalled the app, turned it off etc
Most problems with Sonar are usually user error in my experience.
Feel free to use #โ-casual-support or #1047622297382567936 if you want to ask other users for help, if you believe there's an issue
Y'all NA ppl late ๐
They open presents today ๐
anyone to assist me?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
Hello everyone
I have the steelseries 5 artic or whatever its called
there has always been an option to connect to "Headphones 5"
Now its just gone\
and my headphones dont work
Steelseries doesn't update their keyboards that often coz they are in Denmark?
and when i connect through bluetooth the audio is horrible
yeah the built-in mic for BT mode not that good
did you try to re-pair it? or remove the BT headset from the device
how?
to your pc or what
weird never faced problem like this
Hello
Settings > Bluetooth & devices, select the device, click the three dots More options, then Remove device
damn it :(
Hello
I did
Hi
did you install GG software?
yeah
nope
??
2.4 used to work
wierd
lol what is that
does yalls left side on ur headset not work
my headset I have to smack it few times to work that's fine
i legit just got it and ts aint working
Mine is starting to give out on my arctis nova 5x its touchy and has something to do with the faulty volume dial I wish I could get it replaced
yeah I have to smack the headset to make it work
i aint doing all that
damn is steelseries just bad
Don't smack it pull it apart and make sure the wires are correctly attached smacking it will only damage other components
i had this old one from like 2020 and lasted till now
Ditto
damn
Ive had mine for a year and kept it in peak conditions and am very careful with it but I guess it has bad internal components
It is the entry level headset after all so im not all that upset
yeah not premium
even the most expensive ones they sell not that premium
I wouldnt know about that I cant afford it lol
is there way to make bluetooth not stinky
there i said it without getting flagged
it sounds bad
yeah I tried to connect my apex pro gen wireless BT mode the phone doesn't recognize my keyboard but Nuphy keyboard the phone recognize the keyboard
their BT not that great
:(
only the mic or even the audio?
LOL
Ofc it happens on Christmas when everywhere is closed
try ordering online
nothing until january 6-8th ๐ญ
bro winter break will be over
well then take a break from pc lol
no
k
@storm spire #๐-introductions ๐คฃ
hopefully thatll get someone knowledgeables attention
either that or ill get moderated, if thats the case ill make sure to ask them about this unfortunate issue regardless
yo
nedd 1๐ซ๐ท for cup nova x steelseries mp fast
i just got my headset for christmas and i dont know how to use the mic
can anyone assist
Apex pro prob
And then the specifcs are up to u
ya
but is it better than the wooting?
from what ik, the wooting is a bit better mechanically but a lot worse quality
i went with the apex pro mini TKL
When im using the apex pro TKL if im holding W and hit shift sometimes it stops holding W
can someone set up the nova artics 5 for me? they sound so bad i cannot hear any steps and the sound is not clear at all against my old G432 logitech...
Hi ฤฑ have A nova 7 and ฤฑ want Set it on mobile device but in arctis app i donโt have it it has gen 2โs and older models but there is no nova 7
Even 3 series is in it why there is no base model of 7 is not
all the newer models have the hardware capabilities for the app, hence the older versions dont
the 3 wireless came out this year iirc
7 is a few years old
guys i just got a kbm for christmas my keyboard is steelseries and i cant open the steelseries software like it only lets me download the instaaller then i cant open the software help pleeaseeee
probably signal rbg is closing it down
So what i have to do with this ?
if so you can go to its settings and disable it from doing so
use it like a normal headset
inside signal rbg settings
Why no one is adding 7 series then ?
if you have that app, that is the most common issue when gg doesint open
hardware capability
Im disappointed
they did the gen2 refresh to give it app support
Whats the difference between them for almost 2x price
I bought it something like 160$ gen 2 is doubles it just for app compatibility ?
Im living in Turkey and price is like 12k which makes 280$
i dont have signal rgb
its 180 on their website atm
ยฏ_(ใ)_/ยฏ
again its hardware issue not sure how a software update will overcome that
so there is nothing io can do
idk what else could be an issue, id try redownloading ig, worst case contact their official support
h e l p pls
ive seen like 5 others with the same issue im facing, but no one is able to help unfortunately
we need new keyboards and mices man
Merry Christmas everyone
why wont my rgb change when i have made a custome on in steel series gg
somebody can reccomend some sound settings for better sound? the sound rn is very weird
Merry Christmas, I hope everyone's tree was decked with SteelSeries gear 
Heh?
Roger. Yeah, mine works fine. Let's update it & see : )
im fine with downgrading again but its a bit annoying having to do that
Worked on the version before this, let me update & see.
made it into a plasma6 plugin :D
W
yo does anybody know how to activater the steelseries micrphone headset
but selecting it in the settings of sonar, discord or anywhere else
casual support isn't helpful so, does anyone in here know how to make sonar streamer mode switch between outputs, either automatically (like the base version) or with a keybind? I use speakers and a headset, and woud like to easily switch between the two.
Is there any difference between the white and black nova pros wireless ? Or just color? Since the white ones are little newer than the black ones
I believe its just color, bud.
Thought so, thanks :)
what I've noticed, my plugin seems to have a better priority as it loads way earlier than it's supposed to, like way before plasmashell (equivalent to explorer on windows) which is funny
what?
s
casual support isnt helpful bc its community driven server, if you want rteal support - hit up #official-support
the right mic
Ello
๐
??
idk what your issue is bro
Have you set the mic as default?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
Should help ya out, sorry you're having issues ๐งก
It appears that Steelseries does not ship to Mexico
you could check local tech market i guess
I was thinking of ordering the mouse from Amazon
Hey guys I have had trouble with the olded screen not showing what I want it either goes black saying config 3 or just c3 in the top left corner
that works too :D
I also pray that if you do order it off of amazon, it comes in 1 piece.
๐idk I'm not sure, I could also order it through MercadoLibre but it has a bad reputation
I'll hope it arrives in one piece ๐ณ
for example my ethernet switch has a massacred box (thanks amazon)
i've confirmed with the delivery company that it wasn't their fault but product itself works
my pc case arrived in 1 piece though
Well, I think this has discouraged me even more ๐ญ, But I'm still going to buy it
so it varies
out of all products I ordered off of amazon only 1 arrived with massacred box so ๐
just dont buy amazon in PL XD
i also made an internal complaint at ktw1 xD (i work in that zoo)
Guys i am crashouting like i tried connecting my nova 1 like 2 hours watched every yt video abt this headset how to set up mic sound everything, went to device manager sound manager and nothing works i talk abt mic btw, sound is good.
And tried connecting it many times by disconecting the cables everything and tryed from all sounds, devices, input, output settings managers everything
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
@stark rampart
Hello
you are hello
when i see ping - i instantly go demon mode XD
It wonโt
Let me type
Have you tried reading the reason it gives you?
Also, read the support faq message above
No I mean on discord with my phone
I will dm u
DMing on such huge server is just 100% gonna get u ignored buddy
Can u check #โ-casual-support
When im using the apex pro TKL if im holding W and hit shift sometimes it stops holding W
So the support is just inactive?
why cant i clip sometimes
currently looking at mouses which one u guys have or like better rival 5 or aerox 5
this server is community driven. on #official-support you will find help from verified steelseries support members
depends if wireless or not
pinned in #1047622297382567936
uhh honestly, im still trying to decide whether i want wireless. i've never had wireless but apparently they are more popular? im just worried about charging it and stuff. but it seems like you can get better range.
When im using the apex pro TKL if im holding W and hit shift sometimes it stops holding W
and they oini christmas break
can som1 elp me with my apex pro tkl if you can dm me
i can say - no cable is much better, battery lasts for around 2 days (24h) but i just charge mine when im sleeping or doing something off pc. usually 3-4h and its full
yeah that sounds decent. which mouse do u have ?
im having issues with steel series not wanting to capture
like whenever i hit capture screen or even the bound button nothing is changing
rival 3 gen 2 and prime mini wireless
Pinned in #1047622297382567936
i have 3 not gen 2 my keys getting sticky
clean it a bit, there are bunch of yt tutorials about how to do it safely :))
i have been having the same issue. nothing is working
saw the community support note. thanks
Hi im new here is this were i get help with my head set
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
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yo ik i asked a lot of questions what if i get this headset but now i finaly got some money so what if i get the steelseries nova pro?
Is the apex pro mini gen 3 excluded from Boxing Day code
Is there any way to change the click duration on the AEROX 5? It seems stupid but it kinda sticks for just a tiny bit after clicking disallowing you to do precision fast clicking in certain apps
just got the nova pro wireless, great upgrade over the artics pros
hello!
hello evryone i have a question !!!
whats up
This is starting to really annoy me
hey guys im trying to seperate my discord and gw2 in sonar from being in the same "game" category. im watching a tutorial guide on youtube and your program is NOTHING like it. ive gone through discord voice/volume settings and selected what it said to select but some options are just simple not there. it also showed that a popup would initialize when i click on "chat" for instance allowing me to select discord but it just brings me to the eq setup. i also clicked on the space underneath and it brings up device manager that just allows me to mess with my hardware. any help would be appreciated
so just select game channel in the game and chat in discord?
i dont have the option, i only have default and microphone
i dont have the option, i only have default and microphone
ah so you dont have their software with sonar on?
i dl steelseries gg and selected to add sonar when i installed
artic nova pro 7
on the video he showed a tutorial that seperated all the programs, that never showed up for me. ive even uninstalled and reinstalled with no fix
theres no such headset
my buddy on mic says he can hear me just fine, but on software discord shows little triangles with a exclimation point in it.
well arctic nova pro
you dont have this?
Is there anyway you can have mic effects on without discord stream hearing an echo of your voice?
so you should be seeing sonar chat in discord
no, i dont stream at all ever and i dont hear my buddy
idk how to get it over there, i drag it over to chat but gw2 just follows, this is a mess
Alright thanks tho
Thatโs the only issue I have now
When I wanna do mic effects they hear a double no matter which thing I turn on either personal(I hear myself) or live (they hear a double)
wait im no pro, im asking for help too and gettinga response. i thought you where helping me out. disregard what ive said
I was also talking to the wrong person lolol I thought you were voidling general
oh hilarious
hi guys
okay i just restarted my pc and back in chat, no game now or firefox and im in party with friend rn and this is what im dealing with. theres no option in discord to switch it to anything else
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
it only shows apps that are on and using them
again if you want discord on chat you go inside discord and select it as your sound device
right, that what im saying im actively in party in discord with friend rn in this very moment and its not there
thats not an option there
i only have mic and default, there is no media, chat aux or anything else to choose from
dunno whats going wrong here ngl
the fact that they're changing the input device and not the output device?
could try going to windows search -> sound mixer and try to asign it there
thats fine im going to uninstall this
did that, thats what couples discord and gw2
hello
holy, thats what did it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
your a god!!
tysvm
it now looks like this
.
Do we have problems with moments ?
so i understand what i did wrong earlier, i had the presets backwards. i thought the input was output, so i properly configured my headset. but i went back and configured the game gw2 and it completely muted the game and it looks like this.
yes
oh ok thanks you do we know when moments will be available or do we have some information ?
I do. It says I should be able to take clips, I press my binding nothing happens. even on Desktop capture.
ok
sorry i thought you where a mentor, idk... i think you can just go into moments and enable it
i have a problem though indepentent of yours lol
Well I went in here to check if I was the only one having issues XD
my moments just load but moments didn't activate
And it's not a space issue I have, I cleaned out a thousand clips a couple weeks ago
i just messed up watching a tutorial on youtube about setting up sonar. but look at your problem on youtube, maybe youll have better luck
i youtube everything
fix a car, mow the lawn... go to the bathroom
so i understand what i did wrong earlier, i had the presets backwards. i thought the input was output, so i properly configured my headset. but i went back and configured the game gw2 and it completely muted the game and it looks like this.
nvm, i got it. for some reason after fiddling around with it i turned it in streamer mode and back and got game sound
hello , looks like we all have the same problem ? after SteelSeries APS update from windows Moments are broke
Pinned in #1047622297382567936
my mid doesnt work at all
lfd 300pr+ need crazy igl who want to qual everything this szn
yeah, im gonna make this into a full blown visualizer editor and possibly add an export option (as video)
what mousepad i need to buy 50 euro
get the speed one hella smooth for mouse slide
What should I do if my Steelseries GG app shuts down every 5 seconds? PLIS help
send me link
SteelSeries is a leading manufacturer of gaming peripherals and accessories, including headsets, keyboards, mice, and mousepads.
thx
is anyone else's moments just not loading?
letโs go
deadass๐ฅน๐๐
I got the horses in the bag ๐ผ ๐ถ๏ธ
??
Yo guys
wsp
Yo
if you want a good keyboard for the same price just get the apex 9 mini
I would but my parents just got me this one for Christmas
Anyone recommend good audio pre set for arc raiders?
B
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
i have apex pro tkl keyboard when I press a key others register too like when I press a s and / register too
And this become worse on lower actuation
Can i fix it somehow or make it better:p
why does my arctis 3x wireless keep turning off randomly i jst got it for christmas
i got the Arctis Gamebuds and they keep doing that
i had the fully kill them to fix them, they have not done it sence.
on the app i turned power options off
and it stil turns off randomly while im playing valorant
Hey! I'm looking to buy new headphones. I want them to be wired and have surround sound and a good microphone.
Which ones do you recommend?
I wanted Arcis Prime, but it's not available anywhere on the internet..
Hi everyone, is there any way to purchase a new SteelSeries Rival 310? I have quite large hands and my 310 PUBG Edition has problems with right-clicking. I'd rather not buy a new one, as it took me ages to find a mouse that suited me.
yea i think they messed something up
when they will update the keyboards line I need to get for myself a new keyboard from Steeleries
Nova Pro Wireless earcups are out of stock </3
Get nova pro wired if you have the budget
anyone have problems with tarkov audio ?
it wont let me install the firmware update
sounds like a scam to me XD
Its not i just have issue on my side with the software and im done with steelseries.gg in a whole so im buying a new keyboard and uninstalling steelseries.gg

why moments off
?? Alr sure bud nevermind then ill just put it to the trash its fine
Quite confused why peiple think its a scam straight away tho explain.
Iโm not sure completely but if you are just using Bluetooth connection it could be that, put ur set up as far away from the microwave or anything that could block connection when turned on
any fix to moments not clipping bf 6?
Not sure how to explain this buy here we go. I got this mic for Christmas and had the Astro A 40s prior. I like being able to hear myself talk but with this headset I can't really find out how to do that. I sound muffled to myself unless my mic is touching my mouth. Any help at all? TIA
Depends on your gear and if you got a seperate sound card you can enable this with the sound card/dac you might have if not you can go in your wi dows setting and enable the setting to ear yourself back tho i find it funky and i personally think its better to have open back headphone (if you are in your own space) and leave thia setting off
is the arctis nova 7 trrrs?
I got the Arctis Nova Pro
i got arctis nova 5 wireless bought today
I'm still rocking the SteelSeries Arctis 5 - RGB from about 7 years ago and its still giving me quality gaming sound.
Ok so I found out that it is called Mic Sidetone. I tlets you hear yourself. Whe nI turn it to high and turn it to off, they sound the exact same which is what I dont understand
yeah i still can't clip on any game ๐๏ธ
almost a month and no fix. or maybe ther was but i haven't seen it yet. lmk chat
im like down stairs
1st - pinned in #1047622297382567936
2nd - its nvidia giving update right before xmas, not something we did that happened. and team is off since xmas so fix will come new year :))
Do you know how long we will have to wait for a SteelSeries.gg update?
i dont, not my departement :((
Bruh
rip ๐ฅ
New Things Arrived : )
I also own
I'll switch to a SteelSeries mouse when they make better mice :p
i have the ear buds but cant hear anything out of them on my pc anybody know why ?
does someone know a better clipping software than Steelseries Moments?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
like literally sometimes it clips, sometims it doesnt, its so annoying
Hello everybody!!! Wishing everyone a very Merry Christmas and a very happy holiday season!!!๐ ๐ ๐ ๐
when are they going to fix steelseries gg like this happens with every nvidia driver update ๐ญ
i have arctis nova pro
sorry i forgot to mention the moments too
clipping just doesnt work
other people have the issue too
when u guys gon update yo moments๐
the nvidia update came out like 30 years ago
lmk if you find one ๐ญ
i liked steelseries because of the 10mb thingy that lets you drag and drop to discord
It's xmas season please ๐๐๐
Okay buddy XD
I haven't been able to launch gg for like a year now
yeah got them myself refunded them cause the first time they would switch on and off bought them again now the headsets volume is going up and down 100% gonna buy a different brand this time ๐๐ญ
medal
Help my steelseries app is not opening
If I use SteelSeries Sonar and my game audio glitches or stops working while I'm streaming, is there a solution?
I was wondering if there was any way to completely disable every other sonar except for gaming? I've tried disabling them through the sound panel but everytime I start up my computer they always come back online. Any help?
help๐ญ
i cant activate moments
seems like that's a universal problem right now ๐ญ
Anyone else SteelSeries app not recording?
Not really, it's Nvidia users who update
But still more than a few people tho
oh wait it's ony an issue if you update nvidia?? so does that mean there's no fix for it?
The fix is to downgrade the driver and/or wait for a GG update https://discord.com/channels/299040363123965952/1450837553979854868
yo
Maybe arctis nova 5? Hmmm.
I care about a good microphone and surround sound

Damn
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #โ-casual-support for quick questions or tips.
Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.
Hi, can I know how to fix this problem? My keyboard LEDs are out of alignment. What can I do?
which of headset should i get? ( i bought nova 5) budget is 100$
maybe ill get rize skin
if u got nova 5 then they are the best of the line for their price
i like rize stock
welp, i just got insulted for being too good as kaneki x)
they wished me nice things as well
wake up to sage gold yumminess
5 is good to
Nova 5 wireless?
got the elite? W
XDDD
wireless always on top
Why?
Can they be played while still loading?
Won't they break? 
having ability to walk around the room and talk or not think about cable - great thing
yes, they will continue to work while charging
hello.. i'm sorry if it's maybe OT but i wonder, if you are using Arctis headset, are you actually using Steelseries GG?
i used it for first configure, but i feel that if is software active, setting of audio is not totally intuitive, am i supposed have audio always on 100? and controlling it differently? or is there something i'm missing?:o i have one keyboard with pretty audio-wheel (something as chatmix little), so i'm using this more and often this software turning off, but i'm not sure if i'm not missing something ๐
omg, they added tokyo ghoul in dead by daylight? xd
a long time ago
i don't like cryneki but i have weakness for rize tbh xD
๐ต๐ฑ