#💬-general
1 messages · Page 215 of 1
wire is annoying on my mouse tho
I have the g703 lightspeed mouse
steelseries ?
i need to use wireless because i play really low sensitivity on every game so the wire messes me up
no logitechh
is logitech good ?
i have loads of issues with steelseries
too slow
its like every update is just making it worse
logitech is definitely the most reliable brand in my opinion
probs steelseries is getting worse
i have a logitech headset and also mouse
does logitech have a software app
what do you mean by software app? like to change led's and macros and stuff like that
did you ever have steelersies keyboard and mouse ?
i used to have a steelseries keyboard i think but i got rid of it
dont blame you
every time i turn my pc on i have to reconnect as keyboard doesnt input anything
lmao thats crazy
but yeah staff/devs are lazy so nothing will get dopne aobut it
probs time to sack of steelseries
theres probably a reddit post out there with your exact issue that has a fix for it
people say its an issue with the model so
Have you contacted support about it?
they dont answer mate.... plus do you even know a soultion?
u just proved my point on why know one helps
contacting support wont do anything
contacted support like you said lets hope theyfix my issue for once
so they get your data
why would he know a solution hes a community moderator
asking the wrong person brochacho
so why does he reply to ppl in support channels helping them if hes nopt support ?
I'm so mad about it, I literally bought their keyboard for that one feature, and now they removed it
I am in fact not support and I don’t work for SteelSeries. I help people because I like to help people
I keep getting the same error over and over again for .gg sonar
Use the feedback feature from within GG to let them know. I don’t think many people use it so the more people who tell them that they want it back the bigger chance it has of happening
Anyone have suggestions for EQ setting on the arena 9? I just picked mine up and I’m honestly very disappointed with how it sounds out of the box… I have sonar installed and have tried a few EQ’s but non of them have sounded good… Very frustrated
I know there’s no one size fits all but the few I’ve tried just don’t sound good.
have you downloaded gg yes?
Yep, I’ve tried movie immersion and helldivers 2 (because I play) but the audio sounds noticeably worse then my old Logitech speakers…
hmm im not too sure. i dont have them myself, and tbh i didnt see great reviews which is why i wouldnt buy them
I honestly don’t recommend them..
id just say like, make sure all cables are seated well, perhaps its sounding poor on lower volumes, maybe its better when its louder? But to be honest id just return them, for the price you paid aint worth the hassle
shame because the do look like really cool speakers
i had issues with my apex pro tkl and the rma is on the way; i hope they dont make me regret not just going for a refund
Yah should have done my research. The only reason I got them was because they had wireless back speakers and a usb C connection. That way I could easily connect it to my thunderbolt dock in the next room without running extra cables haha
guys i made the firmware update of Rival 3 but i can't change anything on prism setting.
i saw the changes on prism app but mouse still default colourshift mode
does steelseries rival 5 double click
Got a pair of nova wireless pro 2 days ago, now my dac literally connects for 3 seconds and turns off, turning my headset pretty much unusable. Anyone gone through this?
I have tried different cables, different ports, even a USB charger
It will light up the screen, I can see the info on the display
although it seems like a dac issue
then it shuts off
does the headset work without the dac?
if i use the provided 3.5mm iyes
day and a half of usage and its broken
yikes
I uninstalled the drivers through device manager and the DAC is not even recognized when plugged in (no windows sound, no update in the devmgmt list)
but not bluetooth to say your phone?
i mean yeah
granted it wouldnt fix your issue
start rma process then
or return
and refund upto u
Contact #official-support or the store where you bought it
For a replacement
the nova pros are really good headphones though, id reccomend giving them a second chance to give a working product
Yeah im contacting the store, since there is no live agent in steelseries website
Well yeah
I was very impressed by them lmao
The more pain it causes me that this is the first experience
I have them as well and I’ve enjoyed them since launch 😄
But hurts spending 300 euro and having it die 2 days in
yeah this does suck, just send one message and wait for a response,
Not very... reliable
ive had flawless steelseries products, couple weeks back brought the new apex pro tkl, broken in 3 days
so i get how youre feeling
good part is, if they deem that its broken, you dont have to go through the palava of sending the item back, theyll just request evidence of destruction
I am from the times of the Siberia if that helps
had multiple SS products
but god damn it does it hurt cuz
it was a heavy price that I decided to invest into since I do use headsets daily for a lot of hours and that these seemed to be the best behind the audeze (which are more expensive)
honestly, you did makea good decision, you're just one of the unlucky few i guess. glitches occour, buggs happen, not everything can be perfect every time (regardless of cost)
like for example, apex pro tkl is raved about, peopke say best keyboard on market, but mine was unusable
like
everything was so smooth
I even went for this because of the battery swap and no need to ever use a cable in the headset
its just a big bummer tbh
hotswap battery is genius, Headset is worth the price. Wait for the RMA. You can be bummed out, probably for another week before you get a replacement
I am checking if I can do a return
you want to return it all together, no second chances?
oh i meant
its faster
if i return and buy it back
lol
I can return it, get money back in 72h and buy a new pair in the same store
so I have pending money to be returned BUT
i get the headset back right away lol
haha very smart; my rma was approved last friday and im still waiting for delivery 💔
nah apex pro tkl
ahah yeah
welp i am gonna see what I can do
its a real bummer cuz now im afraid to get the same headset and having the same issue
also because I got this on a promotion that was 1-day only in that retailer and it was in credit in the store
so now im wondering what happens to that credit if I do a return
because the promotion is off now
ooo im not entirely sure, they might ask for proof of purchase/recipt and then refund the amount on the recipt. The fear of having the same issue is the same with me, imagine if my keyboard is broken again when i get the replacement!
but i will give steelseries a chance, they havent let me down previously
It sucks but can happen with any product
Oh 100%
Seen it happen with 500k+ houses in here 🤣
New "luxury" houses
just find it weird that it was working fine
bought on the 17th. Received on the 19th. Set it up on the 20th.
20th/21st worked perfectly, today its dead
I came to the pc to start work day, instead im dealing with this T_T
weird part is that I cant find anyone who had this exact problem
I couldnt find ANYTHING related to my issue either, no one commented on this bug online, not even any issues related to the tkl at all
tbh that one seems like solders
also happened aroound 2-3 days after
like you can see i can even navigate the menu
for a couple seconds
lowkey
i fixed it
LOL
I
FIXED
IT
HOW
???
NO WAY
what the hell hahahhahaha
that definetly looked broken afg
go to
factory reset it?
ooooo
No way! Does it break again if you put power saving off?
id still get it replaced tbh but atleast you can use them in the meantime
another view of my bugged screen
im gonna restart it
and see if it still happens
bro
it doesnt power off anymore
lol
is the dac supposed to show up in devmgmt?
or even steelseries gg?
nah dont think dac appears in gg
so they only appear
if i connect the usb-c directly to the headset?
dac is only power via USB then i guess
but not wireless?
yeah dac is hard wired in, headset connects to dac wirelessly
argh
tbh not that i will use it
BUT
i wanted to check if everything was recognized as should via usb
im not even using sonar, just did the EQ directly in the DAC
can they fix sonar bro
lol at this point
it was fine like 2 or 3 days ago
lots of people have sonar issues it seems
error 21 for me
some people are just using an older version of gg, might be worth you rolling back
which one can i use?
i think i heard people say .82 was a working version?
hm give me a sec
you can still get old versions from the website, just gotta edit the url to the version you want like https://engine.steelseriescdn.com/SteelSeriesGG84.0.0Setup.exe
i think change 84 to 82?
okay yeah it worked, thanks
al good, have a good rest of your week
still, bruh moment
yeah ikr
i was dealing with this for like 2 hours now
should've asked sooner ;)
should've a pin section with this info lmao
eh sure would be useful but it would be yet another thing for someone to manage, and no one here gets paid
well you know how it is
look through all the dead ends
plus constant bugs
i do.. turn it on and off, pop it in rice, scream at it, if all else fails, discord!
yes
is that normal ?
are you having an actual issue or are you just worried about the message?
Just Worried and i don t know if that an issue message or not so am asking
Is arctis 7p+ good for pc gaming?
I heard the difference between it and the 7+ is minimal
for rainbow you need to change in sound settings
a lot of games are like that
instead of realtek or whatever you have
and a bonus tip for siege use nightmode
it makes footsteps a bit louder
Real asf
ok damn nvm
already done but still show that message and btw do u have a good settings for R6 ?
default flat EQ in sonar and its just nightmode
just make sure you have surround on
yea
what about the already made one for rainbow ?
i mean you can try it
personally dont like it
makes the game sound weird for me
and turn down voiceovers to minimum
multiple times it lost me a round becouse the announcer said something
and it was loud
and if you play at night and dont like being flashed
in accessibility
you have option to turn on dark glare
Okey ty ❤️
I'm gonna win this giveaway I know it
is there a way to contact steelseries agent support??
Yes, #official-support
Use the support website
I got the page but idk how to contact them...
Hello, my Steelseries GG auto clipping dont work in Apex when i put it to stretch 16:10 aspect ratio, does anybody know a fix to this? or am i stuck manual clipping?
Why does my Headset disconnect and very 15 mins and I have to constantly pair it again over and over again?
I’m using steel series Artix nova Pro wireless (Xbox)
*arctis Nova pro
Hello
yoo
Good morning
how to not be tagged for give aways?
https://discord.com/channels/299040363123965952/1375490361937367180 does someone has experience?
Its #821481150437392405 but looks like you got it sorted since you don’t have the role anymore. Was gonna do it for you 😅
English only please :)
everyone!
I’m looking for precise info about the SteelSeries Apex Pro Gen 3 full-size keyboard.
Do the numpad keys also have an adjustable actuation distance of 0.1 mm like the other keys?
If anyone owns this keyboard or knows about it well, I’d really appreciate your feedback. Thanks in advance!
These are the keys you can adjust the actuation for:
ru support good sir?
There’s no support staff here, this isn’t a support server. I do try to help where I can but I don’t work for SteelSeries
On apex pro or apex pro gen 3 2024 ?
Gen 3, it’s from the manual
So on the Apex Pro Gen 3, what is the actuation distance (in mm) for the number keys
Not sure tbh but I would guess it’s the same as SteelSeries red type switches
Because I’m looking for a keyboard that supports 0.1 mm actuation on the numpad – do you know any?
My best guess would be 2 mm actuation
I don’t sorry
Ok th np
Does anyone here own the SteelSeries Apex Pro Gen 3 full-size keyboard?
Why? :p
everyone!
I’m looking for precise info about the SteelSeries Apex
Pro Gen 3 full-size keyboard.
Do the numpad keys also have an adjustable actuation distance of 0.1 mm like the other keys?
If anyone owns this keyboard or knows about it well, I’d really appreciate your feedback. Thanks in advance!
I feel like I answered this already with receipts 😄
I used to use my laptop for work and gaming. But UpWork takes screenshots. So I bought a Geekom mini PC and turned it into an Ubuntu workstation.
I used to switch between Bluetooth and 2.4G to switch between devices. Until I convinced myself to finally get a 3.0 omnipoint upgrade.
The piano is actually for hot keys. Use them as I am coding.
Is this a common issue for the USB-C Wireless dongles?
Ordered a new one from SS and it literally shed its plastic casing upon removal 😭
Goddamn why is the SteelSeries software so bad? It keeps resetting my profiles.
I rebooted my PC and now the RGB is set to the default wave/responsive pattern despite Prism being set to Breathe.
Did you buy from the SS website?
Yep, directly from the site
Can someone show me how to turn on system monitoring on the keyboard?
You can’t, it’s been removed due to a security issue. #1349506988786323596 message
Use the feedback from inside of GG to tell them you want it back
hi guys, can I fix led issue on Apex 7 TKL at home?
Can anyone teach me how to clean my Qck heavy XXL ?
Just revert back to 80.0.0 and disable the updater
I have had an Apex pro for 2 + years now and its still going strong all the magnetic keys work as they should just remember to clean the keyboard and the numpad is not adjustable, its the only SS product i can recommend from my experience , no offence SS.😁
Im switching from apex pro a 20$ keyboard because it has so many problems
first my e key starts twitching
now my a key
and s key
perfect example that money isnt everything
Okay th bro the numeric is arrow red ?
you mean red switches ? yes but it think you can choose, i cant remember entirely
is the steelseries update server down? tried checking for updates in GG and it says either my internet is down or another issue.. tried it two more times and now I'm locked out from checking for updates lol
hello
helloo
Hello, I'm new and I'm wondering if you can use the Steelseries Engine Chromebook application on a Steelseries keyboard?
is the arctis nova pro wireless any good?
Hello, could you please advise what to do, because I can't change the game/chat mix volume on my DAC?
is the arctis nova pro wireless any good?
new here issues setting up arctis nova 1 for past few hours
links to solutions would help also
Im currently having issues with my wired set so personally i don't recommend the nova pro, good quality just REALLY bad QC and product testing.
I'd say it's the same case for the Nova 5X. Really dissapointing.
It almost seems like quality is going down the drain.
sure bro i want to play minecraft with my cousin at 25:00
where r u fro 25:00
Hi
G
WHY THE FCK
IS MY STEELSERIES APP
NOT APPLYING THE SETTINGS
ON MY APEX PRO
TKL
BILLION DOLLAR CORPORATION BTW
LIKE THE ACTUATION IS STUCK ON THE ONE I SET ON THE OLED SCREEN
HOW DOES THAT MAKE FCKING SENSE
@rigid geyser @vocal drift @strange finch
And yo if i get banned for pinging then that has to be illegal or something
Ignoring customers
Howdy lowercase z. Check out #official-support 🫡
the ignorance in that is wild 💀
U would be mad too if a you bought a product from billiondollar corporation and it cant meet basic needs
LIKE APPLYING SETTINGS
I have issues with my Nova 5X, but thats wild none the less
¯_(ツ)_/¯
As ken said, communtiy support and casual support are your best avenues
Otherwise the Steelseries website has a support page you can submit a ticket on if your needs aren't met here mate
Dawg ive looked everywhere and I need a fix asap I rather just go buy a new one than wait 3 days I have something important to play tn
They all say something about onboard memory my steelseries app doesnt even have any configs saved onboard automatically nor does it allow me
I can understand the frustration you're experiencing w/the product right now, @hasty crystal , but please go through the other avenues mentioned in #official-support or #❓-casual-support
aii bruh
when i upload a moments clip to youtube, it just processes forever, 3 hours and my small clip still processing...
its steelseries what do you expect
js use like geforce
anyone else have this or know why its happening?
has anyone purchased replacement shells for artic 7 headphones on ebay? if you did how were they?
whats the point of sona like cant i just use volume mixer and also turn up my in game volume
Just curious, why don't steelseries make any good mice?
They all seem kind of gimmicky
i have the artics nova 7x i dont know how to set it up what are the best settings for fortnite
we;ll yeah
Why "REAL"? MelGeek stands for honest engineering — no exaggeration, no empty claims. We build keyboards with real specs, real materials, and real testing — because that’s what users deserve. DESIGN Sleek Design, Ultimate Playability Brilliant Lighting, Immersive Ambience. 12 lighting modes available. Create the vibe y
cuz theyre a large advertised gamer brand
this isnt exclusive to steelseries
Razer has good mice
GPX2 still holds up well
tbf razer stepped their game up recently
but thats about it really
if you want a good mouse just buy lamzu 
lel
I'm running an attack shark r5 rn
thats awesome
It's like 39G lol
i considered buying that one a while ago iirc but i never did
i recently bought 2 lamzu mice
although i still want https://www.pulsar.gg/products/x2-crazylight-gaming-mouse?variant=46226806505726
The X2 CrazyLight is an ultra-lightweight gaming mouse, boasting an astonishing 35g weight. Its extreme lightness reduces wrist fatigue during extended play sessions, while the 8K polling rate favored by gamers ensures swift, accurate, and responsive actions. Featuring the advanced XS-1 sensor, it supports up to 32,000
49g is quite heavyt
i dont mind ~50g
ive never tried a mouse in the 20s-low 30s though
That mouse looks mid
its a freaking cat
The paw print on the side looks like a pain in the ass to grip
absolutely but its also a freaking cat
everything about it is totally awesome its all cat themed lel
also very attractive in terms of pricing
Yeah
mchose has some pretty good offerings too
i know they have the A7 which is basically just a 1:1 copy of the lamzu atlantis mini
but like half the price
Have u tried any of the new steelseries pads?
none of the new ones no
I got the QCK speed and it's kind of amazing
The one thing from the brand I can actually use
it does a little but its fine
or dav3
i dont know many pads that dont do it
Outdated and too heavy
if have big jand
i know basically every artisan pad has a logo right in the corner
Their logo is clean though, this looks stupid XD
And it's made out of a different matterial
lel yeah youre right
So it feels off if you go over it
Yeah, like a rubber
bro your bones are soo weak dude like you are saying that a 59 gram is heavy
Also, the shape of the mousepad is kinda ass
how are you dude
?
Inertia you dumbass
No matter how strong you are
An increase in weight will lead to more inertia
Also, I use a mixxed claw/fingertip grip
isnt it just a square?
Sort of
More rectangular
It's not really tall enough though
ah right
well how much you prefer because i use a 101g mice
And the next size up is like a whole desk pad which is the same height lol
yeah it and upgrade and more lighter and have more function that my old 125g mouse
what mouse are you using
the red dragon
redragon try to make something good challenge
is it perchance one of these
i dont think i could ever use a 100g mouse
surely the gpx was better than your double clicking 100g mouse
it had double click issue and battery would drain out really fast and that i bought for around 150 usd and sale it for like 50 cause they wont rma it in my country
logitech is sh!t brand
yeah i can get behind that take
Hi Champ
English only please :)
Don't worry about it, it seems fine so far :)
You can use Google Translate or ChatGPT to help you translate
You're welcome :)
Pls fix that i can use SignalRGB/OpenRGB while i have GG open
It works on my keyboard, but not my mouse, it sucks that i can't use the software i want
sometimes after updates, the steelseries input is just so low in discord. Any ideas on how to fix?
how to fix steel series gg not displaying my headset option?
Is there someone in authority I can talk to?
What is it about?
steelseries gg Do you need a computer to buy nitro from the website? I was wondering if it works on Android or iOS?
Nitro is a Discord product and not related to SteelSeries.
But Nitro does work from mobile and I do believe you can sign up for it without a computer.
You can read more about it here: https://discord.com/nitro
thx
yw
yeah
same
yoo bro who is the leader and owner of this server
SteelSeries?
noo a single person
Why do you ask?
skill issue
company discords are usually tied to some random spare account or an employees
theyre not seen as the "server owner" but rather everyone on the staff team is equal
hi
just to know
Hi
Does GameSense/Gamedeck only show the start of Discord messages and not the full text in slides, or is that just happening to me?
what's happening?
i have to enter into the program files to open the software
the so nar isnt workin also
its driving me insane
have u had any other headphones before these that used controller apps/software?
my friend said the software works perfectly fine without any steel series headphones
No I meant like for example my previous headset was ASUS TUF H3 wireless
a
and i had to scrub it clear from the PC, restart
then go through the GG Setup
then restart again
I mean i have a logitech wireless headphones with its own application
I believe that could be the issue
the apps can be conflicting
with each other
cause they're sound controllers
true
thank you very much, you were better help than their stupid support
lol yeah. support is not so good
havent been able to get moments to work since a week or so after getting the headset
there community moderators are more active than there support - _ -
i keep getting an error when starting sonar
that's why we're a community
this never happen untill now
what error?
I'll ask the same I asked Nugget. What headset were you using before this one?
because there's a chance the sound controller from the previous ones
conflicts
with the GG one
i always this headset havent switch it in years its a stealthseries headset
already did
did that too
also go Settings > Updates > Troubleshooting> Additional Troubleshooting> Audio device
run it and see if it picks up anything
same here
like i dont understand it was working fine then t just stops
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Hi! I'm conducting a survey for a university project about a appropriate design for a Portable UV-C Water Purifying Bottle, a safe, fast and eco-friendly way to get clean drinking water, especially when you're on the go.
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its been like this for 10 minutes
Are the mousemats not on sale in the Netherlands?
(Qck Prism XL)
Do you know if there is a status on this feature returning? Would you be able to inquire? I'd appreciate it.
anyone have any idea about arctis 7p+ buzzing randomly? and the sound is just gone
Anybody connected the nova pro wireless to an interface/mixer?
Is it possible to go from a interface/mixer headphone out -> line in and line out -> mic in (interface) ?
my gg dose not open
IMPPOSIBLE TO SPEAK WITH ARCTIC NOVA 1
like why making so confusing stuff omg
I just wanted to plug a headset to play and now I have to dodjghvezkjdhuvgedujyezsaijdv settings o my days
annoying asf
the GG app suck
dgsh.t I swear
xd i shouldjnt buy the nova pro then 😄
just stay with my dt990s and external mic LOL
damn i wanted wireless
I’ve used it with a GoXLR but I haven’t used the headset mic with it
English only please :)
@stark rampart do you have any idea?
my headset will just buzz and all of my sound is gone until the next buzz
I know that you shouldn’t ping mods or staff for support :p
my bad, just saw you were in the chat
Would You say the mic Monitoring was withozt latency or didnt u used that?
All good, gotten used to people never reading the rules they agree to 😅
I used the mic monitoring and there’s latency but it wasn’t enough to bother me personally
Hmm Maybe ill just have to try that out.😅
Only Headset which can do that as I know
Surely there’s others 🤔
They're working with the system monitor devs on restoring a working version back into GG, but afaik there's no timeline for when it'll come back
referralCode
unlikely
No to ref links :)
hi folks.. i have a steelseries haeadphone and i think a serial number..but i cant find anythingon the site..just trying to find out if its bluetooth or wireless or neither..could you please point me in the right direction? thanks 🙂
the first 5 numbers of the serial number are the product code
theres a dash there tho
then it's not the serial number
201-190334
oh
oh i see it now its kinda under the left earpiece 🙂 says SN 🙂 thanks
Hey is there any support in this server?
You can ask other users for help in #❓-casual-support or #1047622297382567936 - contact #official-support on the website for help from SteelSeries
kill it in task manager
I am so sick of Sonar
GG keeps popping up a busy signal. Which doesn't make any sense. I have to keep selecting my defaults for all of the Sonar defaults.
This software is terrible.
Every single time the computer goes to sleep the defaults get reset.
have they fired the trash coders who made this dogshit steelseries app?
does it ever finish loading? 4 hours later:
hahahahah just found this:
https://www.reddit.com/r/steelseries/comments/ufr1r1/gg_engine_is_not_loading/
This app is an embarassment
Yeah what is the deal. It is a locally installed app, running local hardware. Why does it even have a connecting screen?!!
The app launches, that isn't the problem. After I my PC goes back to sleep, I have to select my Sonar defaults. After selecting the first default the screen settings window goes blank and it has a loading pinwheel spinning. I have to close out of the app and reopen it to change the next setting...... It doesn't always happen but it just adds to the issue of having to set my default sound device everytime my PC goes to sleep
Oh, I just looked at the photo... doh! lol. Yeah that is what happens sometimes to me as well. After I change one default sound device.
bruh my arctis nova 3 just snapped into 2
good job steelseries
Its not like i badly took care of them i only had them for 2 years
Looks easy to fix with some black gaffer tape?
Assuming the wiring isn’t broken
this person is really bad
After 5 days and 14+ hours of diagnostics, I cannot recommend anyone have the Arctis Pro Nova Wireless headset anymore.
I have had to reinstall every driver and delete every SteelSeries folder each time I start up my PC just to get this headset to function. I have had SteelSeries official support try to help (and they were the only ones who were UNABLE to get the headset to work), Windows support (smart, good ideas), Microsoft Copilot (even the AI had working solutions each time), and HP (knew more about the SteelSeries folders than SteelSeries did).
I loved Sonar when it worked. I loved the headset. It was what I really wanted for my setup but I just can't anymore.
I have bought and returned 3 pairs of this headset in those 5 days because I had given up and thought it was a hardware issue. My problems are so deep with finding a fix that even Copilot told me to just go buy another headset.
If anyone has had a similar experience and found a working permanent solution to prevent the headset from losing all wireless capability on each boot of your PC, please share. I have had an open post in community support (https://discord.com/channels/299040363123965952/1376192853071630336).
Curious, have you tried a clean Windows install?
Im just happy I’ve never had any issues with mine since launch
How clean do I have to go? I bought the laptop, unboxed it, and put the headset in after all my drivers updated.
That's as fresh as you can get
why isnt my arctis nova pro wireless battery charcing in the charcing port
im really confused, bc i only have óne thats charged
By all means, I love the headset and the Sonar software looks nice to have consistently. I just wish it worked for an HP laptop.
Does it charge in the headset? While plugged in
HP just told me that their laptops do not support 2.4 gHz audio
Time to return this pc
i don't think that's how computers work
hp bloatware
Oddly enough, the headset works on BT but I don't have any GG support. No equalizers or anything.
: )
"The HP factory warranty is a hardware warranty and I can help you to troubleshoot for any issues which are caused due to any installed hardware malfunction. As your HP laptop only has option to connect wireless headphones via BT, I can help you to check if the hardware of your HP laptop is working fine."
This guy has to be insane, right?
i think they're confused
i mean technically (pretty much) no computer has native 2.4ghz audio, since the headset connects to the dongle which is a standard usb audio device
Any recommendation on how I can clarify it for them?
say you're trying to connect a usb headset?
"The laptop itself isn't handling the 2.4GHz audio, I'm using a USB headset that sends the audio wirelessly over 2.4GHz"
Something like that?
Oddly enough, the headset still doesn't function either when connected to my laptop via usbc. I can only get audio on it via aux or BT, both of which do not use the GG app
No wonder, HP's team is basic hardware and I have to pay to get premium support. $100 to resolve this issue...
Yeah the wiring is fine
Should have some superglue and ducktape
Not optimal but better than no headset :)
Yup
I did end up trying a fresh, clean install of Windows and the same issue happened, no audio after reboot
Thanks all who helped, I am just going to return this. This issue has only been with the steelseries headset and only on this laptop.
I would be happy to use this with bluetooth if I could control the equalizer.
Does the Arctis Nova 7 still have that awful wide dongle? I was looking into buying that but that dongle is a total deal-breaker.
oh...no bluetooth connectivity? I thought it had bluetooth at least. (Plus I've already got a dongle for my aerox 9, maybe I could just use that over bluetooth, don't know if it would make that much of a difference).
Bootoof was working fine for my airpods.
well, theyre airpods
its not like bluetooth headsets dont work but theyre just,, a bit silly
bluetooth latency higher 
Well Bluetooth is a lot silly.
very
I used to work in drivers at Apple and when Bluetooth was new the guy in charge of that was just...well you can imagine.
gets even sillier the more bluetooth devices present
i imagine you have nightmares of this
Today i bought arctis nova wireless pro 😊 still need to get used to all the adjustments
if not i want the details of the therapist you see
Fortunately I was the guy in charge of driver loading, not of any particular device types. Some of that stuff was a nightmare, my job was essentially just bookkeeping and calling on the linker/loader code. (A whole lotta bookkeeping, though.)
hey my steelseries app sometimes just crashes and i restart it and its fine does anyone else get this or know how to fix it?
thats just GG for you
ooo not the worst then
hi
hey
hey'
if i delted a clip using steel series can i get it back?
probably not
its just a graphics front for file explorer really
can some 1 help at the casual support 😦
Looking for the best settings for black ops 6 / Warzone
Anyone play a fun game over the weekend?
sup
I been playing Embers Adrift a lot.
Rainbow six siege
For 5Gbps USB-C that's fine. I believe however 10Gbs is limited to like a 1m extension.
Tbh I should buy another one so I can extend my DAS unit's cable into my PC.
1x USB-C 10Gbps for a 6-bay DAS unit 😭
does anyone check steel series casual support
BRO
CAN SOMEBODY
I GOT STEEL SERIS NOVA 7P
BUT THE SCREW ON THEM ALWAYS LOSSES UP
Hey guys, I got this idea for an online store that I think could do really well. I've already got one store going, so I know how it works. I'm looking for someone to partner with who's serious and really into it. If you're interested, let’s chat
@keen pine @stark rampart Need Support Delta Force Auto Clip
Don’t ping mods or staff for support, this isn’t a support server. Contact #official-support through website for help from SteelSeries
ok
mod
Why are you replying to this? It wasn't to you :)
Help guys
help
Hi, I have a problem with my SteelSeries GG software — it crashes instantly, I don’t even have time to log in. Do you know what might be causing it?
help plz
hi, is there a way to export/save sonar settings?
i am getting blocked by automod
where can i ask a question
about
the
website
i want to change
the language
since the german is terrible broken, i can not understand it
i want to order something
but the webshops translation is not understanable
AutoMod tells you why :)
no it doesnt
dude
Yes it does :D
well, i guess i am not ordering then
go to setting and do it you mean app or web
thats what you should have said in the first place, instead of insisting on me not beeing able to read
Help to self help can also be helpful :)
"If you'd like help with your SteelSeries product or software, please check out the Support category of channels."
That's the message it gives
i dont see a "shop website" category
but dont bother, i am not buying steelseries anymore
i should be WELCOME that i point out the translation is broken, instead i get mocked
thats the type of company that gets F U from me, not money
Definitely wasn't trying to mock you, not sure why you think that
Was merely telling you why it was getting blocked
Be nice to others
what wrong
Dorn work
ok boss
Steel dont work
#1047622297382567936 message here
Alr
hello
zabi
Can someone please answer my post https://discord.com/channels/299040363123965952/1377119710688051322
dm me
gamebuds jumpscare
my headset mic stopped working what do i do
Just got the promotion email for the Rival 3 Gen 2 Wireless, but the page hasn't been published yet lol
Correction, seems like the URL is just incorrect
anyone else still having issues connecting to sonar?
I had to do a full reset on my laptop to correct the problem
I uninstalled it and reinstalled it and that worked for me just now
That's good. I did that 4 times last night and a soft reset. It still wasn't working and I had a few other programs malfunctioning. It all came when I got some system updates on my laptop.
Steelseries is washed I got a arctis nova 7x and it sounds like garbage talking on pc not using sonar
Have to have to mic cranked at 100%
Hi, this is the first time I've seen this on the battery charge side. Is this symbol normal?
like a m vertical to the load side
Sorry am just dont know how to tiket Support in website, sorry for taging mod guys 🙏🙏
sonar cant initiate at all at latest windows build
anyone figure out a solu?
error 21
hi what do i do with my arctis 7?
it just blinks the battery life and cant be turned on/off
this is what i ask from chatgpt
hopefully someone from offical could see this and work it out soon plz
ask the support team chat gpt aint some one to tell you about it
hey, i want to reinstall steelseries gg, but my configurations wont save, where are the files for them, so i can backup manually?
bro your configs will be saved in your ac when you will login on to your ac they will be there so yeah you can re install gg
my arctis nova is like this suddenly
and when i remove the charger, it turns off completely
wasnt like that last time i did
bro like your discord when you delete it and then install and login all the server your friend are there
i already tried hard reset with the little hole on the left side and it still aint working
i mean saved in your ac
?
did you mean this?
yeah
well yeah
your ac will save all the 5 configs
is there like chat support here
its looks old than my grandfather
LMFAO
it was like this an hour ago
now its a different issue
and used like never before how did you use it very wild though
it not turning on
ohh
when i remove it from charger, it turns completely off
and it blinks rlly slowly when charged
would it connect to gg i mean the software
my software cant even launch atm
its js like this ☠️
its blinking green rn
i removed it from the charger it turns off
and i press everything, it doesnt turn on
bro
software is 100 percent ok though check your hardware might be issue with it smth like that
reset it again charge it and link it with other device
i tried it alrdy
could be a potential issue
sounds weird
hmm how did you faced an issue with it like i mean i should know the cause
didn't save anything 
oh well
I need a microphone setting, my microphone is cutting out and it echoes when I watch videos, the headset model is Arctis Nova 1
Hi, could someone give me hand in community support with my headset please? I am feeling like returning it but I dont want to... >> #1377669128579580075 Thanks 🙂
wdym
steelseries stealth setup
I need bit of help, idk if its only like manyfacture issue and it happend to me or it is like think that is suppost to be that way
womp
idc you will probli be ban if you don't follow the rules
uh oh!
Please let mods and staff handle moderation
ok
pork eater
Help?
get a life bro don't be like other the hate would gave you nothing
i never touched pork
or never seen in my life cause i live in dubai
uae
is it gg steelseries engine re install it
I already tried, and I keep getting that ad, I deleted it and installed it again 4 times and the same error keeps coming out
Let's keep things on topic : )
This server is for Steelseries.🧡
Help with my problem, please
Have you tried restarting your PC?
Yes, 4 times:(
Then, uninstall & reinstall GG
I have a question
My mouse pad (with leds) get curly on sides, do you know a way to get it straight again?
Thank you
curly, wavly, whatever - you get a point
How do we give staff feedback
thanks
i got a Arctis Nova 7 i lost my USB-C Transmitter is there any other way to connect my headset with my laptop?
tried with the Bluetooth button but it doesnt show up in Bluetooth
I want to suggest something but we’re not allowed to ping staff
What's your suggestion?
There should be a toggle in settings to enable device fallback even when on streamer mode
You can suggest new features in #1070392859125104660
i didnt see that channel oops
All good :)
English only please :)
why is it not lwtting me desktop capture?
im going to throw these dogshit headphones into the lake michigan
someone explain to me why a full charged headphone dies in just 5 hours
where to enable sonar overlay
bro sorry to say but this isn't a place to beg go work hard and buy the nitro from your own money wish you the all the best and success
for anyone who still suffering this,just roll back to 82.0 version of GG,and everything goes fine
just a reminder
Absolutely not. This isn’t a place to beg for stuff. I ain’t rich 😅
The internal battery might be dying. Contact #official-support if you haven’t
When does d new controller release?
I’m not aware of any being announced?
I don’t know if it was announced, it was in a survey that I got via email.
I just assumed it was a new controller that was going to be released soon
Products in surveys are not always guaranteed to come out and is not an indication of when if they do
So maybe at some point, maybe not. Time will tell, they don't really share any info before announcing products
well the mods and staff would have an idea
Staff for sure but they ain't telling ya :D
yeah well steelseries quit expensive also they should make some mid range products
why is it that everytime this piece of crap software does an update, or windows does an update, the headset stops working or the software stops working
He cannot, stop begging
smh. that was just weird
You can ask other users for help in #1047622297382567936 or #❓-casual-support - contact #official-support for help from SteelSeries
where can I go to tell steel servies to stp updating their software and just leave it alone?
I suspect you’d have better luck with disabling auto updates
.. thats a fair point actually lol. is there a repository somewhere to get previous versions off sonar that you know of?
You can change the number here for the version you want:
https://engine.steelseriescdn.com/SteelSeriesGG82.0.0Setup.exe
yo do yall got good gaming desk suggestions, i need one thats kinda cheap but still decent
so just copy that link and change 82.0 to whatever version iw ant to download?