💬-general

[stark rampart]

What Lago said

Which I also told you previously

[stark gulch]

But can you add it? So that you can use an inbuilt soundboard to add to your mic input so if you press a key combination it automatically plays a sound in every program that uses the virtual mic?

[paper pawn]

Did like any of them

[fast sentinel]

i do all the same

isn'

[stark rampart]

Not sure what you want me to do about that. Please use #config-discussion as instructed :)

[stark rampart]

You can suggest it in #1070392859125104660

[fervent token]

They're all of of stock.

[stark rampart]

I mean I'd assume the Sensei Ten isn't really made anymore

Considering how old it is

Great mouse tho

[obsidian path]

so what settings do you guys use for spatial audio when using music vs movie in the media channel

[summer radish]

why do i hear barking?

help

oh its just my game

[stark rampart]

😅

[lyric scroll]

hello. wish to understand a little more about setting up audio.

when starting a new game and in game settings for audio, are their any specific settings i should set to allow my gg software and steelseries headphones do the work? for example I often see options for either headphones, headphones 3D, stero, etc.

[sage zephyr]

is there anywhere i can get live support?

[stark rampart]

You can contact SteelSeries for help through #official-support but they don't offer live support, only over email

[olive plume]

Eid Mubarak

[fervent token]

Is the Sensei line discontinued?

[opal perch]

if you know you know

[somber portal]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[hexed tusk]

guys what's the fastest way to download something from chrome ? Don't wanna wait 10 hours for such a small file

[alpine sage]

Hi does anyone here use spatial audio on the software when playing FPS games competetivly?

[dapper iron]

why is the light color of Aerox 5 so bad compared to older mice?

same color

[dapper iron]

depends on game but most of times yes

[alpine sage]

would you say a game like valoramt would use it?

[runic turret]

I got a general question someone with arctis nova 5 playing hsr here??

[stray axle]

Is there a way to get arctis 7 nova to prioritise connecting for audio instead of calls?
Im not connecting my headphones to my phone to call people lol
There's been so many times where I had to reconnect it multiple times until it connected for audio too

[warm crane]

My headset does not show in blue tooth when in paring mode

[warm crane]

@proper scroll

Can u help

[warm crane]

That’s why I don’t like steel series

[warm crane]

@craggy chasm

[barren forge]

Hey I was wonder if there were limited codes in steelseries GG I'm trying to get a blade and soul neo code.

[peak jungle]

Same, been trying for hours - it's crazy :/ Just want my stuff

[barren forge]

We'll get our code the app is being weird I noticed some of the codes that weren't appearing are now

Still no BNS Neo code yet tho

[peak jungle]

I've seen all the other ones for hours now, I think they must be out of codes - please message me if you get one or figure it out; I'll do the same for you 🙂

[barren forge]

That's crazy if theyre out someone Scalped them XD

[peak jungle]

Yeah but I have looked even on marketplaces and there are none

[barren forge]

Maybe someone is just trying to make it rare

Ill try my best to find something out

[barren forge]

Ill attempt a Bns neo moderator

[peak jungle]

Good idea, I tried steelseries support but I'm in an infinite support loop

[barren forge]

It might take a day for a reply but the guy replied when i asked about a give away for ibuypower when i had an issue he was gonna forward it

[fading cave]

for some reason it wont let me open the app

[fervent token]

A Subnautica 2 themed Sensei mouse would be really cool.

[azure surge]

why does sonar never work. and why does the mic give me direct feedback into the headset?

[quiet trench]

how ı can close out voices

[uncut ridge]

is there any drivers update on the apex p^ro tkl

[torn ravine]

never buying headsets from steelseries again bro

atlas air is horrible, quality is nice and all, but so many issues

have had like 10+ issues in a year, 11 now

[stark rampart]

I don't think they ever made a headset under that name?

Pretty sure that's a Turtle Beach headset

[slender brook]

????

[stray axle]

Is the QCK Heavy large good? Ordered it and its my first gaming mousepad

[lament brook]

Topographic Contour Gaming Mouse Pad Large XL Long Extended Pads Big Mousepad Keyboard Mouse Mat.Is better [my opinion]

[languid warren]

i got

apex pro mini

[stark rampart]

Nice, are you enjoying it?

[languid warren]

It's good for my fortnite

[stark rampart]

Great :)

[cerulean geyser]

my friend cant be heard on dc even after setting this on his new arctis nova pro

he even set up sonar and everything

[severe jasper]

me too man

i tried everything

nothing is working

i can listen and play fine but i can't speak

[stark rampart]

There's a whole category of channels to use for asking for help. Please use those @severe jasper @cerulean geyser

#official-support #❓-casual-support #1047622297382567936

[shadow wasp]

i have a problem with my nova 5 where the live preview of my mic doesnt turn off even if i turn it off in the engine

i still here my self

[stark rampart]

#1346088393762799679 message

[hexed pike]

damn finally found this place getting support or fixes for stuff is hard

[drowsy ermine]

If anyone has any suggestions or help I have the wireless arctis 1 and only am getting audio out of one headphone, any help is appreciated!

[nova fog]

ARCTIS7 CONFIGS?

[zinc badge]

better start praying

worst thing ive bought in my life

[stark rampart]

Not what was asked about lol

[nova fog]

fr?

[stark rampart]

You can see shared configs in #1209138827571232819 and discuss configs in #config-discussion

[zinc badge]

took me 3 hours to even get sound out of it lmao

[nova fog]

all good babe

i got sound from

[stark rampart]

Sounds like a skill issue to me 😂😝

[nova fog]

need a config

lennart

[stark rampart]

I told you where to look :)

[nova fog]

my wheel on the headset stop mixing

[zinc badge]

maybe a headset should just be plug n play

[nova fog]

not from SS

[slender brook]

you plug the dongle in and turn the headset on and you get sound it should take about 10 seconds if you have everything ready

[stark rampart]

They are. You can add extra features like Sonar but you can also just connect and use them

[idle sorrel]

Some1 with artics pro , that the mic in cs2 dont work, and the steps you hear its fucked up?

[pallid cedar]

Hello! Ive had an issue with my Artics pro wireless being stuck on Mono audio, Ive tried settings on my pc and on the software. Are these stuck on mono audio only?

[thorn trout]

hi, were channels deleted, roles changed or something, cant even find streams anymore, something is not right, channels missing so I went to channels and roles, ticket all of em, and as result i see even less now

[full vale]

what should i get apex pro mini or tkl

[stark rampart]

https://discordapp.com/channels/299040363123965952/344617595762245632/1345138997906771969

In sort, lots of changes

Check out id:customize

[thorn trout]

thanks I have read that, and yeah removed and added myslf to every channel and role, still see different and lot less channels then 5 minutes ago

[stark rampart]

No changes made today

[broken mulch]

Has Steelseries ever expressed interest or the possibility of doing a pro-style controller? It’s kinda of a first world irritation of mine that every accessory I have for PC is Steelseries…except for my controller, which is currently the Turtle Beach Stealth ultra lmao

[ocean trail]

lennart

[stark rampart]

They've done controllers in the past but never a pro-style controller to my knowledge. It's mostly been about mobile gaming. But you can suggest it in #1070392859125104660

Hello

[ocean trail]

hi

can i just dm you

[stark rampart]

Is it about getting help with a SteelSeries product?

[ocean trail]

nope

its about steelseries sonar

[stark rampart]

That is a SteelSeries product

[chilly venture]

any sales going on for the arctis gamebuds?

[broken mulch]

I just bought them at Best Buy last week, I love them so far, but still the normal $160

[steep pagoda]

does anyone have any good eq settings for r6?

[stark rampart]

That's what #config-discussion is there for :D

Check out the presets shared in #1209138827571232819, might be some you can use as an EQ

[stark rampart]

Read how to get help in #official-support

[slow saddle]

im just curious. so my headset is picking up my in game audio through the mic is that just because my headset audio is to high?

[jolly sand]

Im having a serious problem where all my clips are excessively dark

[lone bramble]

apex pro mini finally broke after 2 years. Buying the wooting 80he now to give that one a test

i really loved this keyboard but everything must come to an end i guess

my first ever comp keyboard was apex pro tkkl but i quiickly destroyed it with a coke, then i drove 40 miles to pick up this beast of a keyboard apex pro mini wwith 1 left in stock i raced to best buy. i loved it un til its last breathe 🥲

[full vale]

what should i get apex pro mini or tkl

[magic turtle]

Any info on the 3 new next gen QCK mouse pads that are about to be released? About time you updated the QCK by the way.

[stray axle]

Chej

[lyric sable]

Is there like any support whatsoever?

You really can't tell me the apex tkl pro gen 3 is this garbage that it just keep disconnecting randomly up to 10 times during 30 minutes while playing.

I literally have tried factory reset, using USB-C then the USB to USB-C

Absolutely nothing works.

[stark rampart]

#official-support

[lyric sable]

Thank you very much and I apologize upfront because I am just utterly frustrated with this perma disconnect.

[static bough]

Anyone have the Arctis Nova Pro wireless headset? Was looking to see if anyone was experiencing issues with its mute button. I made a forum post on here but was curious with casual lurkers here

[stark rampart]

I've had it since launch and never had that issue

[stark rampart]

No worries, I understand the frustration :)

[static bough]

Incredible 🙂

$350 after tax and the microphone is nothing but problems

Well I was able to bind keys on my keyboard to the sound mixer in the application. It's a workaround and it actually tells me when the macro is being used

[stark rampart]

Have you tried contacting support about it?

[static bough]

I have not. I was just hoping I could find someone here with a similar issue and an easy fix or perhaps to just tell me I did it wrong

I found a workaround, but still mute button does nothing except muting the certified audio input through only discord, and even then the sound doesn't come through (plus sounds horrible).

All other audio inputs are perfect, just the mute button doesn't affect them

Either way, my work around just allows me to manually bind a key on my keyboard to mute the microphones manually

[prime jasper]

does anybody know if sonar with the stock presets affect my logitec ghub app cause i have my head phones setup thru there but wanted to use sonar for mic quality in my clips

or can i just disable the equalizer on the ones with headphone audio think that would work?

[lyric kraken]

i can not figure out how to clip with steelseries on fivem. ive done all the exe every fivem file and nothing seems to work.

[cyan citrus]

can sonar gg make reverb?

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[mellow grail]

Long time sensei 310 mouse user here, and the scroll wheel is starting to act up on me, scrolling up, scrolls down half of the time (like there is no signal debounce). I just tried to lookup a replacement, but the sensei 310 seems to be discontinued unfortunately. Browsing the current lineup i fail to see any true ambidextrous mice (thumb buttons on the right), for left hand users like me. So has SteelSeries abandoned me (and all lefties), and should i look at other brands that offer support for left hand users?

the website mentions: "All SteelSeries Mice are available in ergonomic, right-handed or ambidextrous designs", yet i dont see any real ambidextrous or left handed options.

[stark rampart]

Where does it mention this?

[exotic plinth]

Does steelseries apex 3 tkl have arm rest?

[steady seal]

New steelseries user here. I just got the Nova 7 and i'm trying to use the Sonar software to better the mic quality. In the software i've found a preset i really like and i have set it to both Chat and Mic.

However the actual EQ doesn't seem to do anything outside of the software. I have set Sonar Microphone as the input in discord, but it doesn't change the sound of my microphone at all.

Is there any fix for this?

[stark rampart]

Please use the support area, you read about it in #official-support

[livid scarab]

wtf did steelseries do

[mellow grail]

https://steelseries.com/gaming-mice?in_stock=on

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[mellow grail]

I just need to know, did they abandon true ambidextrous mice? so i know if I should get out? I've always had super customer support from them. replace broken parts or devices, they even replaced a whole keyboard keyset, because i got wrong language keyb. i'dd rather not leave the SteelSeries family, but it seems like they quit on us b(lefties)...

[stark rampart]

Thanks for the link. I'd say right now at this moment it doesn't seem like they really have anything ambidextrous available but who knows if they have anything in the pipeline

[dusty plover]

https://media.discordapp.net/attachments/913151647096643627/923460185073258506/image0.gif

[stark rampart]

That's from a t-side character model from Counter-Strike 😅

[mellow grail]

i thought so. too bad tough. i really liked the products,,, but it feels like they abandoned lefties, and left us with Inferiors products...

[dusty plover]

it originates from the official counterstrike discord server ( the emoji )

[dusty plover]

https://tenor.com/view/low-rank-greenie-role-jjk-jjk-role-gif-18220910171852953983

https://media.discordapp.net/attachments/1121094257915215872/1154848793070669865/caption.gif

https://media.discordapp.net/attachments/855693959820738570/1079975271521857536/Niggre_cat.gif?width=604&height=436

yup

https://tenor.com/view/michael-scofield-sara-tancredi-sara-scofield-prison-break-gif-18669508 @stark rampart lowk us right

[mellow grail]

really? so RHG is superior? dude... I'm left handed, so i have superior reflexes in my left hand... i learned to be ambidex, but mouse movement and reflexes, i prefer left...

[dusty plover]

1v1 cs right now

tik tok stele98

follow me and like every vid

i have more followers than lennart

[stark rampart]

Makes sense then. Gotta love CS 😄

[dusty plover]

ALL JOKES

[stark rampart]

But I'm also a little biased

[rotund yoke]

what's tik tok? is that like vine?

[dusty plover]

so its like

this and that

more of that

[stark rampart]

Yes. But not dead 😅

[dusty plover]

@stark rampartbuy me this and ill shout you out

[stark rampart]

And longer videos

[dusty plover]

like ill shout out blast

we can partner

[stark rampart]

I would gain nothing from that? 😅

I'd just be spending my own money

[dusty plover]

yes

u own blast right

[stark rampart]

Lol no

I just work there

I'm just a tiny part of it

[dusty plover]

100% own stele

[stark rampart]

I can take almost zero credit 😂

[stark rampart]

While SteelSeries is a Danish company I also don't own any part of it 😅

[dusty plover]

it is +

?

[stark rampart]

Yeah

[dusty plover]

damn

didnt know

chinese text

you dont need keycaps for collecting

[stark rampart]

SteelSeries is owned by GN

[dusty plover]

wtf is gn

LMFAO

[stark rampart]

They own Jabra and some other companies

[stark rampart]

400 NOK isn't that like 1 eur?

Wait that's SEK

😂

[dusty plover]

bro

noway

is the danish education system finished?

[stark rampart]

Wdym?

I'm definitely finished there 😅

[dusty plover]

it says nok bor

bro

imma dip gng

[stark rampart]

I'm joking about the currency being weak

Or did that swoosh?

[dusty plover]

its the weakest of the nordic

norway is so ass

let me move to swiz and get jacked already

[deep path]

Guys... My PC is acting up

[dusty plover]

Lifting hooks is peak

[dusty plover]

Bricked motherboard

Get a new 1 and buy new ram

https://tenor.com/view/michael-scofield-gif-24495896

[dusty plover]

Lifting hooks are peak

[sly oyster]

can i turn off my keyboard and mouse lights off and how?

plz help

btw im banned on faceit for smurfing

[valid pumice]

im new to it but why is my sonar almost always impossible to load.. it only shows a reload animation and i cant change anything because it says sonar is open..

[potent stone]

im gonna assume imma need to buy a new mouse rival 3 flashing purple wont connect

[molten granite]

"i dont want to die" lmao. Any water dmg?

[deep path]

Probably

[molten granite]

did u spill anything on it, or any idéa how water got there? The issue seems to relate that tehre is a short somewere hopefully to ground. That could be that the short removes the pwrr to some conponents.

[restive oak]

bought steelseries artis nova 3

wowza

[haughty vine]

Why is it so hard to get the Artcis Nova pro + GameDac gen1 new?

i can only find the gen2 but i want a new gen1 and Not a used one

[dusty plover]

@stark rampart send this monket to oslo s

[stark rampart]

Report for spam to Discord and block. You can also disable DMs from the server

We generally don't ban users for stuff that happens outside of the server as it's too easy to manipulate or fake

[dusty plover]

oh alr

thought u would punish

you hope i get weapon case since its drop day?

[wise bronze]

my set play/pause media key doesnt work, but my previous and next does work. help is appreciated, thanks

Both Previous and Next works perfectly fine, whenever i try to switch up the keys it still works with only Previous and Next.

Help is really appreciated

I have had this issue for a few months now and its sooooo annoying

[stark rampart]

There's a whole category of channels about getting help, please use those :)

You can read about getting help in #official-support

[stark rampart]

Obviously 😄
Are we talking about Counter-Strike or? 😅

[gloomy pagoda]

If I reboot my pc, are my clips on the steel series app erase?

[dusty plover]

yeah

[stable bear]

I'm sure this is asked all the time so I do apologize: Is there a way to do continuous recording with Moments?

[dusty plover]

[stark rampart]

Nope but you can suggest it in #1070392859125104660

[dusty plover]

i might get the weekly drop after this round

got a kilowatt case

[wise bronze]

can i not change the keyboard wheel from muting audio to something else?

[stark rampart]

Not natively but I believe with something like AutoHotKey

[wise bronze]

i see, Thanks

[lucid hornet]

does someone know why when i enable the discord app in the SteelSeries gg discord wont just accept the fact i press accept and it just keeps spamming me with more and more requests for access and essentially not work?

[copper plank]

Hi, why does steelseries gg sonar keep crashing randomly.... I have to go end the program in task manager and open it again.

[lunar moat]

hi

i can i use the app to turn on my keyboard light

Hi can i use the app to turn on my keyboard light?

helppp

[lunar moat]

anybody?????????????

[lunar moat]

Wasted 2 fucking hours surfing the internet trying to make the software open

wtf

still not fixed yet 😡😡😡

[native vault]

@lunar moat have you tried killing all the processes and restarting it?

[lament wadi]

Is white prism keycaps worth it on apex pro tkl ?

[fathom lichen]

hello is their a way to disable a key on the apex pro mini

[fathom lichen]

it would be great to know becasue its realy anoying me because i press it alot

[gleaming cobalt]

I had no idea this was the cause, but I am getting this same exact issue. I completed exited/stopped Sonar and suddenly my game is no longer having issues with micro stutters in online multiplayer.

I think this may have something to do with Steelseries GG/Sonar using double the sample-rate/bit-rate vs. the game, all audio having to be transcoded to the higher rates (though obviously there's no increase in quality)

Is yours grayed out?

[warm scarab]

So is this now an official support channel

[stark rampart]

There's still no support staff here, if that's what you mean. You can read about getting help in #official-support

[warm scarab]

ayy lennart how ya doin been a minute

[stark rampart]

I'm doing aight, getting closer to some great trips that I am looking forward to :D

How about you @warm scarab?

[warm scarab]

thats awesome, im alright thanks for asking, just chilling on vacation tbh

[stark rampart]

Where you at?

I'm going on a mini vacation to Disneyland Paris next week :D

[warm scarab]

oh shiii nice, im in albania, chilling with family until i decide to go back to work in belgium

[stark rampart]

That sounds great

[warm scarab]

kinda was supposed to be at work already but shhhh ive only overstayed by 2 months

[stark rampart]

Soon I'm going to events in Lisbon, Monterrey (first time in Mexico! :), Los Angeles and Austin

[warm scarab]

oh damn that sounds nice

[stark rampart]

What the fork, that's a long time

You been on vacation for over 2 months?

[warm scarab]

going to la to become a movie star

[stark rampart]

LOL

Not exactly

[warm scarab]

3 almost

[stark rampart]

Dang

[warm scarab]

Pffttt ik you got it in you!

why texas tho?

anything interesting there

[stark rampart]

Counter-Strike major :)

[warm scarab]

go meet asmon, hes my fave streamer

[stark rampart]

Hah, I was actually going to be in a Danish sitcom but that fell through sadly

[warm scarab]

tarrifs on the danish!

[stark rampart]

There'll be a lot of content creators at the event so maybe he'll be there?

It's a Fortnite event tho

[warm scarab]

naw i doubt that

hes a WOW player

[stark rampart]

https://www.youtube.com/watch?v=mqT4QZkbxew

[warm scarab]

havent heard of him? im p sure hes like top 5 streamers on twitch?

[stark rampart]

Oh I have :D

[warm scarab]

are you participating?

[stark rampart]

I'm working the event

[warm scarab]

oh so no trophy

[stark rampart]

Sadly not

[warm scarab]

steal it

[stark rampart]

Still fun tho

Hah, nooo thank you

[warm scarab]

actually

its all paid for by them?

[stark rampart]

I mean it's work so I don't pay for stuff

[warm scarab]

plane ticket, travel hotel food etc

[stark rampart]

yeah

[warm scarab]

take me as your +1

[stark rampart]

They don't pay for those 😅

[warm scarab]

i can be very presuaisive

[stark rampart]

So can they

[warm scarab]

dammit

well, on another note i finally got my aerox 5 back lol

waited 3 weeks just for them to say "have a new one"

[stark rampart]

That could have gone worse

[warm scarab]

i mean since i bought it in albania yeah

kinda weird that the process went, went to like 5 people before im assuming they returned it to SS?

[stark rampart]

No idea

[warm scarab]

guy who the store had contracted to do RMA's was at the store and he was like huh we had a mouse return?

they got noooo idea what they doing😆

[fathom lichen]

did i get ignored

[stark rampart]

No but you did kinda ask in the wrong place :P

You can disable most keys through Engine in GG

[fathom lichen]

OK

[warm scarab]

probably should ask in other channels next time, to not feel "ignored"

[fathom lichen]

Were do i ask for the future?

[stark rampart]

Check out #official-support for how to ask for help with stuff

[fathom lichen]

ok ty

[stark rampart]

yw :)

[copper plank]

Turned off Moments, and it's fixed now so far.

Does support even answer here?

[warm scarab]

Check out ⁠official-support for how to ask for help with stuff

and its been crashing for me too, saying the program executable or whatever has stopped responding and needs to be restarted, but the devices still work so i just leave it be until i need to adjust something

[timid vapor]

my steelseries software is just closing randomlyu how to fix

[wild wave]

hello I just bought arctis nova pro wireless, and after plugging everything into PC I have no sound, what can I do? DAC shows audio from L and R but I hear nothing

looks like everything works but I cant hear anything

looking at the DAC now it only the battery charging icon shows up, as if the headset was not on?

headset light shows a white blinking light

okay, I dont know what to do since headset works after using bluetooth to my iphone

[wild wave]

Nvm for some reason I had to pair it again

it works now lol

[copper plank]

Turned off moments, working for me now. Stopped crashing randmoly

[warm scarab]

guess it wasnt connected

[gloomy hawk]

why does my up arrow click doubble

[dusk trellis]

what hapened to my prism

it used to be diffrent

[lucid hornet]

does someone know why when i enable the discord app in the SteelSeries gg discord wont just accept the fact i press accept and it just keeps spamming me with more and more requests for access and essentially not work?

[rotund yoke]

it got updated

[gaunt plover]

GG app and headsets are all ASS!!! update my PC and boom all my settings changed. WHY so many sound options.

[half snow]

would yall recommend the Steel series Alias Mic with the boom arm or is there a better streamer mic out there?

im told my current mic sounds low and hard to hear me, i have to put it on my mouth to fix it. currently using the arctis nova 1 and deciding between the Alias and arm or the nova pro's. both my voice settings are maxed on sonar and windows settings as well.

[chrome aspen]

If you ever have issues again…. I had to delete all of the sonar drivers for mine to work on my pc 😭

Additionally, before deleting all of the drivers, I could not use it connected with splitter. I had to use it while having the receiver plugged into the computer via USB-C

[hollow dragon]

Does anyone who has artctis nova 5 have some issues? Because sometimes i hear the audio brake for half a second

[prisma hawk]

hello

I downloaded windows 11 and i cant use the app no more

[neat thistle]

i got a problem with my arctis 7+

i pluged it on my amplifier to play electric guitar, then when i turned it on again to play, there is now white noise

when its on, but also when its charging

[bronze crow]

hi

is there a place with more engine apps

[stray axle]

hi guys mic mic doesnt work on my dell pc what should i do ?

[stark rampart]

#official-support

Read about getting help there

[stray axle]

Thank u

[stark rampart]

Yw :)

[stray axle]

Who know How its A model headphone?

Idk its 5 or 9

[gusty kayak]

If I'm not mistaken, it's a 7X wireless for XBox. Not a 9X because that has no dongle

And for XBox there is no Arctis 5

https://steelseries.com/gaming-headsets/arctis-7x

[stray axle]

Yhanks yo8 bro🫶🏻

Can i ust it in PC?

[gusty kayak]

Look at the link I just posted

[stray axle]

Only for Xbox??

[gusty kayak]

PC too. Under "Package Content" you find the Product Information Guide

[stray axle]

Oh im sorry

[gusty kayak]

There you can read how to setup on PC

[stray axle]

Oh i see PC android..

Sorry and thanks

[gusty kayak]

No prob

[sturdy rose]

hi guys i bought the arctis nova 7 dragon edition and if i get at full volume with the little wheel on the headphones i get a little noise any1 know why?

[dusk trellis]

It got uglier tbh

[sturdy rose]

the noise make me crazy but nothing worked

[weak jewel]

im trying to test desktop recording tool on steelseries gg, but i have tried couple times now and it says its recording but when i stop and look for the file, nothing is there? am i doing something wrong?

[sterile hamlet]

Do you have tuto for drag or butter click with aerox 3 ?

[unborn grail]

Where is forum for sonar presets, i can't find it

[stark rampart]

#1209138827571232819

Choose your channels in Channels and roles

[unborn grail]

Oh now I see it, thanks alot

[stark rampart]

You're welcome ☺️

[ruby patrol]

Yo

guys

anyone have arctis nova 5 headset?

[eager burrow]

hi i got the artics nova 1 headset im using it on pc with the dual jack and the output works but my mic dosent,it is plugged in but the pc dosen't even recognize it

[valid quail]

hey my sonar doeast work anymore pls respond ?

[stark rampart]

Absolutely not, don't beg for stuff here :)

[stark rampart]

Please use the right channel, read about it in #official-support

[dusty plover]

Mi amor that was not begging
But sorry boss

[brave wing]

hello guys

[graceful saddle]

Hi guys

[reef basin]

is there a way to get steel series clips on my iphone?

[lone crescent]

this is rediculous

why did my message just get blocked

even more ridiculous

my buddy has a steelseries headset on ps5 and i cant hear myself while hes wired and the only thing i can find online is to go bluetooth but when he does that he can only hear himself

idk why that got blocked twice^ but his mic sensitivity is literally al the way down

and when he turns it up i can hear myself more

his tv volume is off, no 3d audio and no controller mic

[compact rampart]

any one well knowledged on Arena 9

[near zodiac]

hello fellow gamers im planning to get a apex pro wireless gen 3 keyboard , im using samsung g8osd 240 hz oled gaming monitor which also has smart tv functions and im wondering if i can use this keyboard for both my pc and also smart tv via dongle and bluetooth connectivity respectively . any help is appreciated.

[stark rampart]

You should read the reason it gives you :)

Contact support on the support website for help from SteelSeries, this is not a support server

Read about getting help in #official-support

[empty edge]

hi i cant downlowd the gg app

can somewon help

[stark rampart]

Please read about getting help in #official-support

[wispy garden]

Where can i find EQ for black ops 6

For the arctis nova pro

[stark rampart]

#1209138827571232819

[wispy garden]

I play console

I dong have sonar

Dont*

[stark rampart]

Then you can find it on the transmitter

But you might need to update it first with a computer

[wispy garden]

I dont like the standard preset on the transmitter

Already updated

[stark rampart]

Then make your own EQ preset

[fervent token]

Just submitted a survey on my MLG Sensei, I hope someone actually reads it.

[pure onyx]

guys

[polar quiver]

topic = does sandisk have a lifetime warranty all answers welcome

[lone crescent]

I mean it’s a steel series server just figured other people here use steel series and might know about echo problem on ps5

Steelseries isn’t gonna give me an ps5 answers lmfao

[lone vale]

hey all! happy saturday! quick question - any way to make my rival 710 vibrate when I shoot in game?\

[lone vale]

nvmd I found it

[dusty plover]

Gng gng im back

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[onyx juniper]

My headphones just thought that they should be less loud.
I opened my PC after switching SSD 2 times and my GG got me to select my playback devices again and now my headphones don't shatter my ears anymore.

[dusty plover]

#1047622297382567936

[onyx juniper]

Yeah, it looks very active... xD

[dusty plover]

If you think that search up on google

[onyx juniper]

Did, found nothing relevant to my issue

[dusty plover]

@stark rampart what rank where you when u got staff?

[dusty plover]

#1047622297382567936

https://media.discordapp.net/attachments/913151647096643627/923460185073258506/image0.gif

New username alert

Hxst7

[fervent token]

For USBs I think so.

[lunar moat]

Hi

Can steelseries work on for this keyboard or it only works with external devices?

[dusty plover]

??

What are you asking

[lunar moat]

Oh shoot

[lunar moat]

What I mean is. Does it only work with external devices or can it also work on inbuilt laptop keyboards

Talking about steelseries GG

[dusty plover]

If it came with the laptop like buildt srewd in and everything it most likly cant without a third part software if its a keyboard on top of the laptop keyboard it can be conected every where most likly

[lunar moat]

Reccomend a third part software?

[dusty plover]

dont think there are any ask chatgpt

[lunar moat]

Aight

[stark rampart]

You can download GG/Engine from the MSI website, it's compatible with the keyboard

More info here https://www.msi.com/Landing/SteelSeriesGG/nb

[lunar moat]

really, thank you sorry im new to this. any idea where i could locate the

[lunar moat]

Ohhhh thanks

[stark rampart]

You're welcome ☺️

[lunar moat]

ive got this installed on My pC but for some reason it wont open

[stark rampart]

https://youtu.be/kbBgCvc85wM

Also please use the right channel as described in #official-support

Anyway it's late here so gn :)

[dusty plover]

Dont leave me cuh

[lunar moat]

Been on this problem for like 2 days now thanks.but ive tried this method, still didnt work Thank you

[stark rampart]

Mod, not staff. But no idea 😅

[stark rampart]

I need my beauty sleep 😂

[stark rampart]

Try using the channels from #official-support or contact support

[dusty plover]

Alr

[dusty plover]

you are a beauty tho💔

Im fruity asf

[high skiff]

they literally have an entire webpage dedicated to warranty periods for specific products
https://support-en.sandisk.com/app/answers/detailweb/a_id/48391/~/sandisk-product-warranty-periods

[stark rampart]

https://tenor.com/view/goofy-gawrsh-disney-im-shy-gif-17449799

[stark rampart]

Can't say that I am 😅

[last zinc]

just played 7 hours of overwatch

[dusty plover]

damn

play cs

7 hours of mirage✅

[stark rampart]

Or new cache? 😄

[dusty plover]

never playd csgo but it looks good

Ill prob js get ahhh t8s

Donate me a knife

Cuh

I havent won in premier in 3 weeks

Lost 2k elo

[stark rampart]

I have zero knifes 😅

My inventory is basically worthless

[dusty plover]

Awh

Check my inv

I have steam connected

[stark rampart]

You have some stuff :D

[stark rampart]

You can check mine too :D

I'm surprised by the value on this one

[dusty plover]

More than my whole inv🙏😭

[dusty plover]

Private

[stark rampart]

Oh

Try again

[stray ermine]

Yo what’s good gng

I’m new

Was thinking of buying the arctis nova 7

So wanted a bit feedback or insights before actually buying it

[high skiff]

sonar is the virtual audio channels you enabled on the steelseries software

just disable it if you dont want it

[marsh solar]

Can we do it from here?

[stark rampart]

Disable Sonar in settings

And please keep it English only #rules

[polar quiver]

i'll still be checking with sandisk on monday but just wanted to know as it was weekend and had heard it or read it somewhere but ty for your reply

[fervent token]

Np I have a 32 GB usb that said lifetime warranty on the package.

[ember sequoia]

https://tenor.com/view/kitten-cute-kitten-not-sure-gif-21923596

[polar quiver]

@ember sequoiai tat i taw a putty tat ....... i did did did see a puddy tat

[ember sequoia]

erm what

erm what

[dusty plover]

Hey gng

[brittle locust]

Hi why can´t sonrjust save my changes, It´s always changing and making obs/discord and my streaming mic mess around and i need to switch around evrything agin how i want it!

In sonar

[upbeat coyote]

hi

@chrome rain

[lofty totem]

hi guys, i just bought the artics nova pro wireless, and the sound is very weird compared to my other headset that was wired

any idea why this is happening?

[minor plaza]

pls nitro key

:((

[stoic glacier]

Hey there, i have a arctis nova pro wireless and i want to know if it's possible to be mute on discord when i use the mute button on the headset ?

[brittle locust]

I use my mute on headset when i need to in discord

[stoic glacier]

But the others in your voice channel don't see that you're mute, that's why I'm looking for this bind

[stray axle]

is steelseries working for windows 11?

[brittle locust]

Aha yea thats True. Same in alla things i think. Meet, teams ans so on. If I need to Hard mute i just mute in discord so ppl know

[ruby patrol]

guys

who have arctis nova 5 headset?

[tight mural]

Hi, i just got steelseries gg, i have a steelseries mouse and keyboard. Ive fixed my manual presets both on the keyboard and on the mouse. I know how to switch manually by clicking inbetween on the presets but what i wondered is, is it possible to switch both the keyboard and the mouse from shortcuts on the keyboard? right now i only can use the "steelseries button" on the keyboard to switch presets only on the keyboard. What im asking is if i can add my mouse to swithc aswell ?

from the jkeyboard shortcut

[stray axle]

I have wildcat skin code dm me

[fervent token]

Phishing?

[deep carbon]

I'm using arctis nova pro wireless rn but can anyone compare to Audeze maxwell? like any pros/cons?

[unborn matrix]

Is there anyway to change the headset settings for arctis nova on Xbox? Or do I have to use my laptop to change it?

[subtle charm]

Eq settings?

You can change some on the dac if you got it

[unborn matrix]

What other settings are there? Yes Eq settings and no I don’t have a GameDac

[subtle charm]

Dac would also let you change mic volume,sidetone and rbg a bit

[unborn matrix]

Does DAC work on the arctis nova 7x?

[subtle charm]

Maybe?

[unborn matrix]

Can you save presets on it? Like for different games?

[subtle charm]

New dac has 3.5 mm jack now so porbably any headset can be used with it

[fluid bluff]

Does anybody know if Steelseries have some fire wallpapers?

dm me

[subtle charm]

Only seen premade eq settings there but there is custon where you can adjust them yourself

[polar quiver]

@fluid bluffnah they all went up in smoke ......😂

[night nimbus]

bro why there is lag between two output devices like they have 1 sec gap and thus producing echo how to make both play same sound in real time??

[ivory veldt]

Does anyone else uses Movie Immersion preset, I find it to be so good.

[stark rampart]

I wonder what it is 🤔

I legit have no idea

[night nimbus]

fixed by reinstalling ^^^

[slender brook]

New QcK Performance Line

SteelSeries never stops innovating

[wheat dew]

Hello I'm looking for a good setting for Black OPS 6 to hear steps better, I can't find an EQ ENGINE for the arctis nova pro wireless

[carmine pendant]

New mousepads

I hope its unironically good

the price is right

the looks are right

but will the performance be good?

[rotund yoke]

my mouse on the speed mousepad:

https://tenor.com/view/fall-snow-day-hold-my-coffee-slipping-on-ice-sliding-gif-16076972

[carmine pendant]

Thats a glass pad

I wanted to get the wallhack 4.0 but im not sure if i want that

its a lot of money for the mousepad

[rotund yoke]

maybe steelseries will go full circle and make the icemat again

[carmine pendant]

I hope they will

120$+ and shipping times for the wallhack

@stark rampart what are your thoughts?

[long plank]

hgow do i change the colours on my apexc bro mini?

[random frigate]

Hoping for a new update for gg sometime today or within this month ^^

[tidal jetty]

you can put as much PERFORMANCE or PRO or PLUS or ULTRA at the end of the product name as you please, 55€ for a MOUSEPAD is just far too much

Also if this is a "PERFORMACE" mousepad, what are the other qck mousepads? where they made out of trash before or what?

I don't understand this. throwing out money down the drain. IT DOES NOT EVEN HAVE RGB so do not say it is a "SPEED" mousepad -.-

only rgb would give it more speed. also rgb would justify the price a little more at least but not really

my qck xl died right after warranty loved that. huge fan of Planned obsolescence.

great windows found HACKTOOL in steelseries system monitor. so its true i am getting hacked by steelseries as we speak

[subtle charm]

Same for my laptops manufacturers controll app

[placid crest]

guys is there a way to switch the mic presets using the stream deck? or any kind of shortcut

[alpine shale]

Can we get companion app support for the arctis nova pro wireless please?

[crimson idol]

any one can help with setting up steelseries nova pro wireless??

[dusty plover]

Hey mr lagoon

[stark rampart]

Please read about getting help in #official-support

[sly oyster]

Lennart how much money do you make a year?

[indigo frost]

How Rapid Tap is possible for the Apex 7?

[flint zealot]

how do you go to older versions of steelseries app

you guys wont fix the delay in audio in moments

[sharp zenith]

😍

[brave wing]

how to enable rapid tap?

[main willow]

Expand the window out further to the right, that will show the option to rapid tap

I didn't find it at first either

on the key bindings tab

[brave wing]

look

[brave wing]

cant see

[main willow]

Did you update both gg and firmware?

[brave wing]

how to?

[main willow]

you update your steelseries gg and then it will prompt you to do a firmware update on your keyboard. You might have to replug it to actually realise that it updated

[brave wing]

i have a apex 7 tkl

does it work

[main willow]

• Rapid Tap is now available for Apex 7 and Apex 9 keyboards! Speed up your movement with up
to 5 customizable Rapid Tap key pairs.
According to this I'd say so, cus Apex 9 TKL has it too

[brave wing]

it dosent say apex 7 tkl

[main willow]

does it say Apex 9 TKL?

whether it does or doesn't have it is hella unclear

[brave wing]

i try delete steelseries gg and install it again

and it said something with firmware under it

[main willow]

then go do that firmware update!

[brave wing]

on the oled monitor i go to actuation and it says rapid tap and its off or on and i dont feel a difference

[dull shard]

thx for fixing my sonar mic volume indicator in 82.0 devs❤️

[soft folio]

hi so i just updated GG app and it broke my discord i cant hear my friends at all even if i change the input and output to certified option

[harsh wyvern]

I've been waiting for new mice to come along, instead, these nonsensical new mousepads. I wish you'd focus more on real innovation. not to mention the software. moments turning on by itself and affecting game performance automatically recording clips I didn't ask for, sonar adding all these new audio sources that automatically take over and dont even work. its not a good look. the sound from my nova 7s isn't exactly blowing me away and the fit and build is a definite downgrade from my arctis 3, what with the plastic creaking all the time. my whole setup is steelseries but if things dont soon improve I may look at boutique brands.

[queen junco]

What are some good wireless headphones that i can use on pc and xbox?

[green prism]

I just bought the Arctis Nova 7X Wireless (they arrived today) and they are awesome! Got the Arctis Gamebuds X beforehand to have something in my back for travel (they support PC and XBOX as well) - they convinced me to send more money to Denmark.

To go all in on SteelSeries, I would love to see a full size Keyboard with low profile keys. At present I am still stuck with Razer for Keyboard and Mouse and would like to turn the back on them after they've messed up my Razer Kraken v3 Pro and did not fix the Sound in a year.

[queen junco]

Yeah i was looking at them too but they are quite expensive but i think thats the best option.

[final fable]

fellas, so i read that the nova pro wireless has a max frequency of 40kHz while using aux, but the DAC transmitter shows 48kHz how is that

why does the DAC support more kHz than the headset it came with?

[green prism]

I don't know where you are located but if you buy them in the "Destiny 2" Bundle, they are closer to 140€ right now.

...at least in Germany.

[stark rampart]

Nova 5X is also an option, newer model, mobile app support and better mic quality

[silver shell]

Finally a good Sonar update

[tender elm]

what are the opdate

[edgy ether]

whos idea was it to replace hardware monitor with the most useless thing ever... Tidal

i know what i want in the middle of playing a game... not to be able to veiw hardware temps and performance at a glance. the abilioty to skip a track in an app nobody uses, and that hotkeys already exist for! Brilliant!

[severe cove]

the small setting wheel beside the sonars isnt showing and i cant hear any sounds on pc, mic works

[soft salmon]

It wont let me post in the community forum can i post here about a issue

[humble narwhal]

yo can anyone tell me why my arctis pro 9x headphones show that theres sound but doesnt actually play it through the headset. im sure that the channels are correct. i can hear sound when i switch it to the hands free audio but its sounds bad

[stray saddle]

Did anyone else use the APP called System Monitor in their GG Steelseries keyboard config. program?

[spring nacelle]

guys i dont find free nitro for macOS

[fringe epoch]

here we go new sonar update

[pine silo]

why System Monitor got removed after latest steelseries update?

[vale dove]

Hi, I play fortnite and recently i bougth a Rival 3 and i don't know the best settings. Anybody can help my?

[subtle charm]

Vulnerability reasons

[pine silo]

it will be back againb?

[subtle charm]

Maybe if its fixed

[fierce estuary]

They removed it

Thought my keyboard was broken for sec

[teal wharf]

Where's the fix for System Monitor? Who cares about the constant UI redesign and the inability to zoom after all this time, but essential software no longer works?

[stark rampart]

Not a replacement

#1349506988786323596 message

[stark rampart]

#1349506988786323596 message

[stark rampart]

Nitro promo ended last year

[somber portal]

The SteelSeries x Discord Nitro promotion has ended. The last promotion has ended October 2024, and all codes from this giveaway are now expired.

The promotion has been run multiple times, so it may return in the future!
It’s recommended to sign up for the newsletter so you get informed the next time it’s available.

[stark rampart]

#❓-casual-support

You're probably missing a tag or something

It gives you a reason

[slender brook]

This reminds me of the time system monitor was removed

[naive pine]

Hey i just bought the Nova pro wireless for my pc, in sonar it also created some other channels like media, how can you control their volume from the dac?

[tiny acorn]

Hey today my apex pro mini arrived and I have been wondering how to take a screenshot does anybody know?

[stray axle]

to take a screen shot its shift+windows+s

[tiny acorn]

thank you so much

[tall terrace]

What could cause my microphone not to pass through to discord from steelseries gg, when yesterday it worked fine

[jagged orchid]

https://tenor.com/view/discord-everyone-notification-at-everyone-letter-gif-17008661

[stark rampart]

Please check out #official-support on where to ask for help

[tall terrace]

Sorry about that, didn't see that channel

[stark rampart]

No worries 😄

Ehh, absolutely not and never again

[white epoch]

https://tenor.com/view/cat-gif-14969906419403202204

[unreal cobalt]

Greetings humanoid humans of earth

[karmic coral]

can someone expllane me why capture clips dont work

[stark rampart]

Please check out #official-support on where to ask for help

[dawn scroll]

Opps I think I hopped in Formula 1’s discord server, swearing is banned :(

[dawn scroll]

Try me

[tiny star]

new sonar update new issues

started it and my background from wallpaper engine started acting up, after closing everything turned back to normal

if its possible maybe just make like a beta version that people get after 10 decades so they dont have to worry about all the issues the sonar app brings

[high skiff]

me when badly coded software is bad

[stark rampart]

Please check out #official-support on where to ask for help

[pure dew]

Bought NOVA PRO WIRELESS today. It's refusing to pair. It's either screaming or ok volume at stream setting. The volume knob doesn't respond on the docking station or the headset itself. I have to adjust the volume in the equalizer settings. Help?

[runic bronze]

this next and previous device thing for the sonar is the perfect . thanks for the new feature.

[stark rampart]

Please check out #official-support on where to ask for help

[dusty plover]

What he say

[fervent glen]

Are the SS twitch streams ever coming back?

[naive pine]

Anyone managed to get Chat/Mix working whilst also using voicemeter on the nova pro wireless

if not i might have to return and get the Arctis wireless

[near pier]

excluded devices is a godsend

now if only steelseries could work better with discord screensharing so the people don't hear themselves
but that's prob for discord to give an option for us to fix or smth
and stop 'moment recording' a game server launcherr , looking at dayz😭

[sharp zenith]

Love my new gen 3 apex pro

[near trail]

CARTI DROPPED

[subtle charm]

what the

[stark rampart]

Please check out #official-support on where to ask for help

[stray axle]

Hi

[obsidian coyote]

really?

[flat marsh]

yap carti dropped i am music 2~3 hours ago at spotify and youtube music

[obsidian coyote]

Carti fell off

[stark rampart]

Please check out #official-support on where to ask for help

[dusky matrix]

my bad

[visual jetty]

I gotta say, this new update for sonar is pretty sick

[stark rampart]

No worries 😄

[umbral python]

Hey i just bought the NOVA 7 and i want to know what the best preset yall run Seige at, or what i can do to have more footstep definition and overall better sound

[hardy pendant]

is the device manager a new update or something

thank god its so good

[rotund yoke]

I don't think there's any new features in the device manager, it's just a new UI that makes the features easier to figure out.

[narrow osprey]

my headset doesnt turn off after 60mins of idle/pc off

[teal wharf]

Is the correct profile/config selected?

[narrow osprey]

yes

[sacred valley]

hey, i bought arctis nova 1's today, is there anything special in the software so i could install it just for the headset?

[hot pilot]

what do you mean? like software update?

guys i joined this discord to get an answer... my SteelSeries gg software is randomly crashing and i cant hear anything when it happens anyone have a similar experience

[sweet wing]

Free discord nitro in the quest section on discord

Readeem it before it expires

[stark rampart]

Please check out #official-support on where to ask for help

[stark rampart]

Please check out #official-support on where to ask for help

[stark rampart]

Nitro promo ended last year unfortunately

[somber portal]

The SteelSeries x Discord Nitro promotion has ended. The last promotion has ended October 2024, and all codes from this giveaway are now expired.

The promotion has been run multiple times, so it may return in the future!
It’s recommended to sign up for the newsletter so you get informed the next time it’s available.

[sweet wing]

Impossible I have nitro right now

And I didn't buy it

[whole atlas]

vrga

[sacred valley]

How to redeem it pls tell me

[stray axle]

guys

help

me

please

my display capture keeps turning off by itself and then doesnt work after that

[celest wedge]

Missouri is getting hit hard

[gentle finch]

Steelseries GG still gives me constant issues lol - my headphones were so much more reliable before requiring GG 🫠

[stray axle]

what happened here ? I have 2 different headsets I use for my PC. The Arctis Nova Pro and a some blue tooth ear buds. there use to be a gear here where I could switch between the 2 now there is
nothing there. I did not change any settings.

[runic bay]

hello

i have a question and i have a problem with my mic not goin through steelseries

[gaunt ice]

Hello friends, I wanted to know, I no longer see it in the system monitor applications since I performed the latest software update. Did Steelseries remove this?

[stark rampart]

#1349506988786323596 message

[stark rampart]

Please check out #official-support on where to ask for help

[stark rampart]

Please check out #official-support on where to ask for help

[stark rampart]

Please check out #official-support on where to ask for help

[deep carbon]

any best jp/anime music sonar setting for Arctis nova pro wireless?

[woven relic]

Arctis Nova Pro Wireless
I’m having mega issues with mine, shows as connected on both docking station and laptop, but no sound. I’ve tried reinstalling drivers & software + repairing. Nothing works, I swap over to my old Arctis 7P headset and they work fine. So just the £300+ headset that’s bugging 😇

Have submitted for support but nothing back, unsure if the other posts are same issue but this is extremely aggravating

They have been working perfectly fine for months

[stray ermine]

Yo

[stark rampart]

Please check out #official-support on where to ask for help

[woven relic]

I've already done it, i've received nothing back

[stray ermine]

Yo

[stark rampart]

Please use the appropriate channels and remember that this is not a support server. Make a support ticket on the website for help from SteelSeries. Thank you

[woven relic]

I wasn't expecting support from Steelseries in here, this is a general chat section, i've posted to see if anyone has a similar issue or a fix

[stark rampart]

That's great but this isn't the right channel to use :)

[stark rampart]

I know most of y'all are here to get help with something but I nevertheless hope some of you get to spend some time at your happy place today.

I know I am 😄

[narrow crater]

yoyoyo

[stark rampart]

Heya

[unreal umbra]

yooo, dude that's so cool

[opal gyro]

hey when steelseries support asks if my product is engraved what does that mean?

[unreal umbra]

which model?

[stark rampart]

It's not as cool as the American parks but still great and a lot closer to me 😄

(It's Disneyland Paris)

[stark rampart]

If your name has been engraved onto it

[opal gyro]

arctis 7

[stark rampart]

They customize some products

But also, please use the appropriate channels for help :)

#official-support

[unreal umbra]

Man, i wish i could be there but i cannot afford it (and getting a visa is big problem in my country)

[stark rampart]

Which country? If I may

Disney parks can be very expensive to be fair

[unreal umbra]

a typical balkan country

[stark rampart]

Ah okay

[livid scarab]

did steelseries remove system information from apps?

[burnt lotus]

unfortunately

I downgraded to 81.0 again

[livid scarab]

rare steelseries L

[burnt lotus]

probably only way to fix for now

[burnt lotus]

I guess it wont be long

they'll add it soon again after fix some issues

[livid scarab]

how do you downgrade your version

[burnt lotus]

it can found with some surfing

just find early version setup

i mean

then just reinstall

this is not reccomendation tho

latest versions are most stable but i just want that system info app

[livid scarab]

ongod that shi was so useful 😭

[burnt lotus]

😃 there is still a way to get it

I wonder if its safe because its removed because safety issues

[subtle charm]

ye it is because of a vulnerability

[burnt lotus]

why i used because twice idk

[burnt lotus]

about what

[subtle charm]

system monitoring removed

[livid scarab]

lmfao

[burnt lotus]

i still use

whats the vulnerability

[subtle charm]

didnt check it exactly myself but might aswell not use it for now

unless having it is more worth than the risk

[burnt lotus]

did they said they'll fix it

[burnt lotus]

i wonder why accessing temperature makes vulnerability

system temperature isnt that special info

[subtle charm]

who knows maybe a hacker can trick the sensor into believing the temp is 0 degrees while the cpu is melting

[burnt lotus]

i use i9 14900k with undervoltage so

you think i scare of melting

[livid scarab]

bro has NASA pc

[burnt lotus]

you get so soft brother

[stark rampart]

@livid scarab @burnt lotus there's a vulnerability that could let an attacker run malicious code on your computer

#1349506988786323596 message

please keep talks about it there :)

[livid scarab]

thaml ypi

[echo cobalt]

Hello... idk if anyone here has an idea but.. im basically new to PC world and i have had my steelseries arctics 3 and used it with my PS5. it was great. however now on PC people cant hear me off the headset mic. Can anyone ____ me? i even purchased a Y splitter with hopes that it works

[stark rampart]

Please check out #official-support on where to ask for help

English only please

[flint basin]

Hi

Can I have a Apex pro mini f free

XD

[stark rampart]

https://tenor.com/view/minions-ehh-no-nope-despicable-me-gif-14678187

😅

[stark rampart]

Please check out #official-support on where to ask for help

(Not here 😄)

[broken pawn]

let me guess... wait until monday

does this software update automatically?

why would it suddenly stop working

[stark rampart]

One last time: use the appropriate channels

[broken pawn]

i am asking a general question -- does the software update automatically?

[stark rampart]

Yes

[gaunt flame]

lennart do you work for ss?

[stark rampart]

Nope

Only staff do

But I am a "Citizen of Steel" 😄

[naive pine]

Does the Steel series Arctis pro wireless with transmitter base station REQUIRE sonar for chatmix?

or does it work without sonar?

[stark rampart]

Arctis Pro wireless has hardware based ChatMix so it doesn't require Sonar

[naive pine]

so tempted to downgrade my nova

I'm loving it, but steelseries gg is causing pc crashed seemily when screensharing on discord.

which i do daily

Also it's integration into voicemeter is a mess

[stark rampart]

Why use voicemeter? It's been a buggy mess every time I've touched it 😅

[naive pine]

It's what i'm used too, easy for soundboard and also being able to channel my spotify through my mic

[stark rampart]

You can do that last part with Sonar as well

[naive pine]

You can?

Either way, Steelseries GG crashing and causing my pc to freeze i don't think is caused by VMP

[stark rampart]

Yeah

[naive pine]

I'm going to disable everything to do with screencapturing in GG and hoping that's the cause

if not I think i'll have to either downgrade, or make a lateral move to the maxwell, but i reallllllly was excited about the hotswap battery

Can you install sonar without GG?

[stark rampart]

No

[naive pine]

I've relied on chat/mix for years having it only work via sonar is crazy business

[stark rampart]

This method means anyone can have it no matter the headset, so it's a great choice for most

I think you'd be surprised how many couldn't figure out the hardware based version

[naive pine]

Crazy, How much of a downgrade in your opinion would it be to go to the pro wireless

[stark rampart]

Pretty big imo

[naive pine]

You don't happen to know if the kraken v4 Pro is software based chatmix do you?

[stark rampart]

Not off the top of my head

[naive pine]

When you mention this, what's missing. Do you mean audio wise or feature wise?

[stark rampart]

Audio, features, build quality, ANC

[sinful torrent]

hey guys im wondering how to fix the built in agc in stealseries presets

its really annoying my friends always cant hear me because of it

[burnt lotus]

☠️

is it why my win defender notifying steelseries gg api as a malicious

and it was named type of high priority malicious

[stark rampart]

Yep

[burnt lotus]

Win defender will make me cry

im proud of it

[stray axle]

Hey i use nova pro wired is there a way like in wireless verion simple mode that just show volume

[pliant gale]

I spent 3 days trying to put together a decent build per my budget. In the end I realized I wasted time since weather here includes 🌪️+🌀hurricanes. 2 great mid-tower builds fubar due to bad weather last 2 years.

Ended up being gifted OEM custom built 💻

[weary oriole]

People were not lying when they said the quality of the steelseries headset sucks

My cable got dented

And it broke off in a week 🤦‍♀️

I only had it for 1-2 weeks man

Waste of $50 bro

[stark rampart]

Idk, I've only had solid experiences with them

[weary oriole]

All my headsets lasted a year and this broke off in a week

Did Amazon give me a trash and used one?

[stark rampart]

No idea

[weary oriole]

I’ve never had a headset break off in a week

And I don’t rage or anything

[stark rampart]

I used my APW for like 3+ years and they're worn but still work fine

NPW after those and I still use them since launch with no issues

[weary oriole]

What’s the npw?

[stark rampart]

Nova Pro wireless

[weary oriole]

Oh

Mines was wired

I had the nova 1’s

They should’ve made the nova 1’s wireless and wired atleast

[dusk holly]

i have a question, i just build my new pc and in the steelseries app on my old pc there was an app called system monitor but in the app liberary there is no one called that

[naive moss]

Hello I would like to know if there is a way of connecting a midday set to control the Fader of Sonar.

[hallow remnant]

Who would be the best contact for discussing potential sponsorship opportunities?

[pliant gale]

Any reco on a full size Steel Series wired mechanical keyboard (w/o wrist rest) for laptop PC (not over $150USD) - from someone here who actually uses one?

I don’t wanna use the laptop keyboard..too “spongey”.

🧐..Both my Steel Series headsets work fine for 3 yrs. now but I got all 3 direct from Steel Series e-store.

[pliant gale]

Nice headset

My old Rival 3 mouse still works fine after 3 yrs. of consistent (daily) gaming. I clean it regular, tho’ (1x’s per 2wks. of use).

[pliant gale]

I think he was just kidding around.

Well, it’s back to the “old grind”. So long. 👋TTFN🫡

[half orbit]

Hello what type of coding does the engie use for script macros

[long thicket]

Hi who knows where i can found a dealer for steel series

[sour musk]

hello I have a problem with rival 3 wireless yesterday I played and everything was fine but today I turn on the computer and the mouse does not want to work I changed the batteries and still nothing even lights up and does not want to turn on even when I changed to bluetooth it is zero and do you know what could be the fault of this

[stark rampart]

Please check out #official-support on where to ask for help

[icy lagoon]

will auto-clipping for fragpunk come to moments, any news about that?

[obsidian kernel]

Has backup devices been removed from Sonar?

[green prism]

You'll find the configuration in Device Manager now.

[spare monolith]

Guys please i need ur help i bought my arctic nova 3 everything is workin fine the audio the app and my mic is detected from discord and the pc and the app but when i talk i can hear myself but ppl can't hear me at all

[stark rampart]

Please check out #official-support on where to ask for help

[spare monolith]

i can't find anything i've been lookin for hours

[stark rampart]

What do you mean? It literally tells you where you can ask for help

Spoilers: not this channel :D

[spare monolith]

if i ask no one would answer

[stark rampart]

Lots of people get help here but keep in mind that this isn't a support server, so there's no support staff here

[woven sentinel]

I have problem with sonar, mic is coming through the AUX channel, only when i live on obs

[stark rampart]

Please check out #official-support on where to ask for help

[woven sentinel]

no one response to official support!

[stark rampart]

This is not a support server, use the support website for help from SteelSeries, info on how is in #official-support

[chilly cedar]

how to get free nitro

[faint marsh]

hi

is there an alternative for the system monitor?

[stark rampart]

You're too late unfortunately

[somber portal]

The SteelSeries x Discord Nitro promotion has ended. The last promotion has ended October 2024, and all codes from this giveaway are now expired.

The promotion has been run multiple times, so it may return in the future!
It’s recommended to sign up for the newsletter so you get informed the next time it’s available.

[marsh stream]

are stellseries headphones good?

[stark rampart]

Ask 5 people and you'd probably get 5 different answers

I've personally enjoyed using them but I've also mostly used the more higher end of their headsets

[marsh stream]

Which model is the best?

[green prism]

I have the Gamebuds X and Nova 7X and am pretty happy with them...
...The Microphone on the Nova 7X could be better and it is sad it will probably never be supported in the Arctis App. But they have decent sound and are pretty lightweight in my opinion. For mobility I have the Gamebuds and both do their job very well.

[stark rampart]

Depends on your needs and budget

I'm mainly using the Nova Pro wireless for it's battery swap system, ANC, sound quality and connectivity

[atomic flax]

why does the audio sound bad on the Artic Nova 5

[stark rampart]

Please check out #official-support on where to ask for help

[fleet perch]

ello

[grizzled stump]

Anyone have any quick idea why the Xbox gamebuds installed via USBB to windows can't be seen in Engine. For some reason they keep getting picked up as Xbox Controller by windows

I did the ususal uninstall reinstall of app and drivers but same issue

My bad. The case also needs to be plugged into the PC

NM. Still doesn't see it

[night crow]

is there a place i can ask someone for help about something that isnt steel series related i ask because im struggling and could really use a hand

[slender brook]

you need to toggle the switch on the dongle to usb in case you didn't figure it out yet

[uneven shuttle]

they are yes

[stark rampart]

That's pretty good for a phone 😅

[bleak dome]

Why don't they allow always on desktop capture?

[stark rampart]

Please use English only and please see #official-support for info on where to ask for help :)

Like I said, this server only allows English, so please do so :)

[small storm]

ок

[stark rampart]

No idea but you can suggest it in #1070392859125104660

[lament pendant]

might be the most silly question you guys ever heard but i research about this already few hours and couldn't find the issue
I am simply trying to enable crash dumps for usermode programs (e.g game.exe)
it used to work perfectly but currently does not generate any dump when the game crashes, tested for notepad.exe and whatever process, no dumps will be generated
I followed this https://learn.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps

[severe island]

im not asking for help in the support channel because nobody ever reaches out there, my headset only picks up nvidia clip audio from mixer channels with nvcontainer in it, hw do i make it so it clips all audio channels

[subtle charm]

then just send on official support letter to steelseries directly 💀

[severe island]

just about half of these people have done that

[subtle charm]

most people barely include any information making it tedious to help

[severe island]

what they tell you is that you dont have your docking station plugged in or your headset is dead

what they dont tell you is that you got robbed of 300 dollars

[subtle charm]

they gave my ways to try and fix my issue through software stuff

it didnt work and sent me a replacemelt part and im all good now

[stark rampart]

Well, you have the option between using the appropriate channels or contacting SteelSeries directly for support. This isn't a support server :)

The support channels here is purely an option for those who'd like to ask other users for help and isn't a replacement for the actual support

And keep your language clean please :)

[subtle charm]

why do i have a golden star

i havent boosted the server

ah nvm

[runic jungle]

.

[cursive pine]

I just want to say that Sonar has surprised me a lot using it.
I got the Alias mic not expecting much but having that control over my audio has been great.

[cursive pine]

👋

I do have standards for what makes a good product and it's been genuinely a good experience with the software.

I had used that voicemeter banana software before or whatever it was called exactly. That never worked as well as Sonar has been for me.

Got a Arctis Nova 5 recently since that pairs with the phone too for BT and handling calls while gaming which has been a nice plus.

[shadow raft]

can the arctis nova pro be connected to my computer and Bluetooth on my phone at the same time. so i can listen talk to someone while still being able to play the game

[onyx dome]

hye

[undone kettle]

can make pin footstep&car in pubg pc for me?

[somber portal]

Engine is used to modify device settings. Generally, any changes made in Engine are saved to the device itself, and can be carried over to other devices such as consoles. It's recommended to check the SteelSeries support pages for more information on what is saved on-board for your particular product.

Sonar is used to enhance your audio on the PC that is currently running it. Changes in Sonar only apply to the machine it's running on and cannot be saved to the headset.

SteelSeries GG can automatically detect games that are downloaded through game launchers such as Steam, Epic, Battle.net, and Riot Games.

However, in some cases, games may not be automatically detected, and the game's .exe file will need to be added manually to be detected by apps such as Moments or QuickSet.

A game's EXE file may be hard to find, so if you're unable to locate the file, please try the following steps:

1. Launch the game you want to add. Make sure you fully launch the game past any launchers or server browsers to ensure the correct game EXE is running.
2. Open Windows' Task Manager and go to the Processes tab.
3. Locate the game on your list of running apps. Right click on the game and click on "Open File Location"
4. Windows will open the location of the game's EXE.

[near pier]

probably notice one thing for the moments clips, I notice it's not applying my microphone effects before it records the clip and my mic is always quiet?

or that it's just the mic, hyperx.

[mental glen]

hello

rate my EQ

not deaf btw

[subtle charm]

its... out of this world

mans listening in the fourth dimension

[mental glen]

exactly

I hear the drums as much as the main melody

Allowing me to hear every detail perfectly

[latent marlin]

i dont know whats going on with my mouse

it like its on high accelartion but it 100 dpi