#š¬-general
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i think it will work?
im not sure i mean everything on my pc is plugged in the back asides from my headset jack
yeah but your pc might have usb 3 in the back, you dont know unless you look it p
alternately i have a USB 3 hub i could plug the headset base station into? ??
yeah try that!
hub .. OKAY
help
yo, any know why you hear double when transmitting? using sonar
darko are you talking abou thearing yourself when you are streaming on discord? there's a little box when you share your screen there's a check box for "also share system audio" untick that box then share
so i elected to plug my keyboard into the hub since it's a powered hub and it is working juuuuuuuuuuuust fine, i did not buy the keyboard fo rthe rrgb effects but good lord it is cool
@strong warren Can ya help me?
@tranquil mountain what do you need? i doubt i can help but if you tell me what you need i might be able to point you in a direction
My clipping aint workin
hey all, I'm trying to buy a new mouse to replace my rival 500 because its broken and as I am on the website now I am surprised to see that there aren't any mice I can find that go above 9 programable buttons?! Its a bit of a step down from my rival 500 which had 15. I saw that one abomination that had a bunch of buttons on the side for 120 bucks but other than that I'm at a loss
Prob your only choice
Without looking at other brands
bummer. No idea why they stopped making the 500 this mouse is amazing
yo i need help
and for me
@fiery saffronaparently your not the only one that is unable to clip roblox try posting a request in https://discord.com/channels/299040363123965952/1070392859125104660
@desert sedgejust stopped clipping check your harddrive space on the drive your clips are saved
@little ravensame here the drugs don't work
alr then
does anyone know how to fix the sonar mic to work with discord
@deft summityes set the driver in gg and then set the sonar driver in discord settings voice and video
I did but it doesnt pick up in discord for some reason
It works when I test the mic in the gg but it doesnt pick up my voice on discord
@deft summitunplug replug in a diff usb port and retry
ok let me try that
i made one, thanks... like i dont even mind if i could just clip my whole desktop again
š
i got a question, i used steelseries moments and made some clips but in the clips i cant hear my voice and yes it was the right mic setting
it even recorded videos where i "laughed" but you cant hear my voice and you cant hear anyone else in that clip, so if it doesnt connect to my mic, how does it clip my "laugh"
other then that, i can hear my friends and games in the videos
it feels like there is an option to mute my voice in the videos, if yes how do i unmute it? if i alt m it mutes the whole video
Good evening everyone, I have a friend who gave me his Aerox 5 Wireless and I have a problem with it connecting and disconnecting, what can I do? I am attaching the video thank you
I have the same issue as them and I will do anything that you tell me to fix this nuisance of a product
Also, I am using an arctis 7 wireless
Oh, one more thing is that I plugged in the usb a to usbc transmitter for the dongle into a school chromebook to use for an exam. The headset refused to work on the chromebook and once I came home and plugged it in my pc it worked perfectly. The next day I woke up and it stopped working
Hi, I would like to ask. What headset would someone recomend me? I was looking to buy one but idk how to chose.
Im assuming you would like a wireless one?
yea.. probebly
Do you care a lot about having a 5 pound headset on your head?
no, not realy. If its good quality sound and can be charge for some time. why not
wait.. 5 pound = over 2 000 g... okay š
(Sarcasm)
I notice now
Lol
but still... I dont care about how mutch havy it is
Probably arctis 7 wireless
The thing hasnt caused me trouble for 2 years
At all
Until now
any diferences at pros or like that?
After i make a stupid mistake by plugging it into a chromebook
okay, gonna look on it
Weight is not bad
Thanks
Battery life is very good
I see.. wireless dont have pro edition or .... arent in shop where I am looking. So yea.. I probebly buy arctis 7. š
Can someone please tell me why Moments bloody godforsaken settings get reset after setting them for the capture and sound? Over 100 clips just got ruined because of this. Unacceptable. Bloody bollocks
Guys does anybody know why whenever i turn desktop capture on it automatically turns itself on about 3 seconds after?
i fuckign hate sonar so much
anyone else's GG just doesnt open?
i see it on background processes on task manager
but it immediately gets suspended
Try reinstalling
Also guys is chatmix cable replaceable?
i canāt find it anywhere on amazon
The chatmix usb that plugs into the pc broke
ChatMix cable?
And iām trying to get a new one
Which headset is it?
Yeah you know that wheel
where you can adjust the
chat or game
itās artics 5
noooo š
Would i really have to buy a new headset just to replace?
I found a link on amazon can you lmk if this is what iām looking for?
Which link?
This
Would that work?
I just need something to plug the headset in the pc
I donāt necessarily need a chatmix wheel i just want to be able to use the headset
you get me?
what do you think?
That's a cheaper option for sure and should in theory work
You'll need a combo jack soundcard if you want to use the mic though
And you won't have hardware chatmix
Or Engine support
Oh thatās no problem because iām planning on buying a new mic
Great
What does that mean?
Hardware outside of your pc to balance chat and game audio
Oh but i can adjust it in the app?
or is that not possible
thanks you helped me a lottt
Happy to help :)
can anyone help me please my arctic nova pro wireless forgets my sonar setting and my headset all together every time i turn it off so i cant speak or hear unless i open the app and select it all everytime thanks
Oh yeah that happens often lol u need to select the thing every time u restert or replug
idk a fix for it but it shouldnāt be too much trouble two clicks every time
i have to do it for everything its so weird lol
It's most often fallback settings :)
SteelSeries Sonar has āDevice Fallbackā that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
thanks im just going to turn it off to see if it stays as it should
legend
Tbh i have so much to learn on the app š
Like i feel like iām setting it up wrong
like the device input and output and settings in sonar
Even like
Audio can be kinda complicated
And more functions = more complicated
Yeah
true
Iāll probably have trouble setting things up when i get my new mic
can i count on you? š
I can't make any promises but I'll try if I'm not super busy. Feel free to make a #1047622297382567936 thread and tag me in it when it happens
im losing my mind with arctis 7 headset
how tf im fucking hearing my own voice and every sound i make in my room
i tryed every setting
- in cs2 i cant hear steps properly, sound comes from every angle its so frustrating, with arctis 9 everything was good
Will we ever see the companion app on the nova pros or not?
Most likely not, requires a new wireless chipset
In a new version of the headset most likely tho
My moments capture videos lag terribly i have tried every setting avaliable and it does not change. I am running a gforce 4090 PC is a month old so i have to be missing something. Anyone smarter then me out here ???????????
Guys i need help, it's not a steelseries product, but my new mousepad arrived and it has a large bump, and all i try to get rid of it just makes it worse
ehm is there any problem with steelseries today? because my settings are not working anywere today
All m y steeing seen to be working fine
Okay thank you
English only please :)
@minor veldtreturn to retailer if under 30 days from purchase ... if over contact steelseries.com/support and submit a ticket
@barren oasisgo for the best arctis nova pro wireless either for the xbox /pc or ps/pc
iu nee
i need help my steelseries keyuboard has the lights turned off constantly when i plug in and on the little led thing on the top right has a locked sign on it
@turbid owlwhich headset ?
Too much money... Nova 7 Is about what I want to spend
@keen pine @stark rampart @rigid geyser i need help my steelseries keyuboard has the lights turned off constantly when i plug in and on the little led thing on the top right has a locked sign on it
@barren oasiswell try the 5's first newest one out
please
Why 5's?
artics 5
@barren oasisit has updated hardware different to the rest of the series and you are able to use the app on your phone
But isnt 5 lover then 7 š dosnt that mean like older generation
iām just yapping here but you know how i5 10400F is better than some i7s?
ok 5's have only been out about 2-3 weeks
We are talking about nova 5 And nova 7
yes
Please don't ping mods or staff for support
@stray axleoh you have invoked the wrath of mod š
lol
i don't know enough about the keyboards best place
steelseries.com/support and submit a ticket
make sure the firmware is up tp date and see if their are any new updates
Not really lol
it was a joke with a star trek reference
oh
when i plug in my controller in my pc, my SteelSeries GG app always switches all of the audio to the controller, can I prevent this?
Check your fallback settings :)
SteelSeries Sonar has āDevice Fallbackā that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Thank you, it worked
You're welcome :)
holy moly, I just watched youtube comperation and wow is realy mic on nova 5 that better then nova 7? and nova 7 can be conected to 2 devices at one time right? Should I chose nova 5 for that mic and app controll or go with worst mic but with multi device conection?
The improved wireless chipset in the new Nova 5 is the reason why it has better mic quality and mobile app control :)
It's also why the app doesn't work with other headsets
so, you would chose nova 5s?
Depends on your needs I'd say
If the mic and app control is important, then absolutely
I dont have mic so mic is realy esential for me
The 5 doesn't have that
yea....
yea.. probelby when I look how I listen to music while gaming and etc. I probebly dont need multi device conection.
does nova 5 can do this: be conected with 2.4 to my pc and playing sound from it while being conected to phone with bluethoot but dont play anythink only if phone call comes?
my artic nova pro randomly makes peoples voices go quiet when talking then going back to normal and its really annoying when im playing games how can i fix this?
You can switch between them on the headset with a button press
Not sure how quick it is
so it will be conected to 2.4 and when press buton turn off 2.4, power on bluethoot and conect to phone?
do I get the point?
I suspect so but I honestly don't remember
how you sayd "If you don't care about either then not so much" I dont care about app and multi conection (never had it so :D) so probebly becuse that mic, I am gonna buy them. They are even cheaper
Thanks, becuse of you I wont spend more money for worst mic
You should get what's best for you :)
does anyone know how to change the mic montoring for the steel series arctic 7s for xbox
Everrything i do my xbox party can hear. like clicks and my fan
Unfortunately I can not return this headset. Iāve had it for over 2 years now and it hasnāt caused me this much trouble
Hello, I have a question because I currently have an Apex 3 and I would like to replace it with a 7 TKL and my question is: the Apex 7 TKL is good? , I know that every Stellseries keyboard is good but I would like to know people's opinions
Donāt buy another apex keyboard
Get a wooting theyāre readily available now
what do i do my arctis 7+ wireless headset wont turn off, and in the steelseries gg app it says reconnect but i cant seem to figure out how to reconnect them.
Newer apex keyboards that support rapid trigger or 0.1 actuation have recently had problems where they just brick and type on its own thereās no fix to it optimum addressed it in a new video and thought it was only on his unit
Just get a wooting theyāre roughly the same price
I understand, but I would like to stay with the stellseries
Not worth it
A basic Google search will tell you this is a common issue among a lot of units after a last year firmware update
Their headsets are good
Keyboards are good until they brick
where should i go for help with my wireless arctis 7+ headset not turning off and not connecting in the app?
I actually like steelseries products overall
i have apex 3 for 5+ years and it dont break
But I wouldnāt recommend purchasing keyboards
That keyboard does not support rapid trigger
Or 0.1 actuation
If the apex 7 does itāll brick
PLS SOMEONE HELPP š
the 7 tkl doesnt either
How much does it cost?
Itās Ā£150..
Literally almost identical in price to a wooting
Why would you get a worse product
For the same price
113.77 EUR in my country
Get a k85he
Will be the same price
And is better than the apex 7 tkl
Thatās objective too
Has better software specs n performance
can you give me a link?
Sure one sec I need to remember if it was the a75 drunk deer or k something he
kk
Yah found it
Kb65 he
If itās not in your price budget thereās another wooting clone thatās almost as close called the drunkdeer a75
One of them should definitely fit ur budget tho
nah
in my country there is a large conversion rate from pounds, so I pay almost much more than for apex 7 tkl
+tax
im gonna look for this in my country shops
For me the apex 7 is same price as a wooting
And way more expensive than drunkdeer
And kb65he
There is no such keyboard in stores, so I probably won't be able to buy it
Soon there will be a promotion in my country for Apex 7 for 80 euros, so I will probably buy it
@frigid frigateyou sure it's the headset and not the internet at Their end ?
@minor veldtyou can on amazon purchase a charger for your batteries but first unplug your dac using surgical spirit and q tip clean the contacts inside the dac and check to makesure none are stuck in the depressed position
@lean yachtlet it totally run down then give it a 2 second charge burst unplug do that a couple of times then recharge fully then turn on the turn off then unplug from pc and replug different usb port then unpair and re-pair them
anyone know what the lock icon is on the apex pro tkl on the new firmware?
hi guys, does anyone have fix for infinitly loading of Sonar? I turned it on and it's been loading for like 5 mins now
tyy yea i figured it out i had to do the force turn off or wtv yk under the left earcushion š
What happened
bought my Aerox 9 mid-March 2024, now the scroll wheel would scroll up when i scroll down and vice versa, amazing
Hey does anyone use steelseries momments?
i use steel serise artic nova pro wireless
i need help with OBS nd my headset not picking up idsocrd audio
having the same problem lol it makes sense but it just doesnt work for me š
does it help?
I noticed that elvated capture is gone
not rlly
ive tried looking everywhere
is that due to the update?
oh
my moments just wont let me desktop capture at all
mine too
i turn it on and it shuts itself off
idk how to solve it
me either
is the elvated option gone for you?
for whar
and did you try reinstalling it?
i just jnstalled it for the first time today lol
Ohh
yea if i click it it turns on and shuts itself off immediately
well due to that some clips come out choppy and suffer sound delay
We've removed the 'Elevated Capture' option, as it was no longer useful based on the latest updates to the Moments Capture Engine
#gg-updates message
Why some gameplay comes out choppy? i didnt hae that problem before
Is this bugg gonna be fixed soon where steelseries turns itself off whenever i try to capture a game?
i followed these steps but none of it worked lmao
does the issue also involve where it says "waiting for game to capture" then when you start the game is switches between "waiting for game to capture" and the game?
mine does
ive tried multiple games as well
but it switches back
someone that has the Arena 9 Speakers? hmu
i can only click start desktop capture once as well
itll turn on and turn off
but i have to restart the client to do it again
its weird
this has never happened before
its my first time using this so
hello, ive found a bug in the software, where can i submit this?
@hasty arrow minky did you try disabling game mode?
yes
if i launch any game on my pc it does not detect it and i have all my games detected
Can you desktop capture
no ive said that lmao
maybe try shortcuts
i have
Does anyone have The Arena 9 speaker? hmu
again if i launch any game on my pc it will not detect the game
Weird
need a little assistance, my buddies in discord arent popping up on my moments, anyone know why?
My chatmix has completely broken
Is there any way to like factory reset my headset
please
goodluck finding help the mods or support team dont know how to do their jobs properly lmao
lol
It's legit donowall central
I have the chatter role from asking questions
but I never get any god damn answers
𤣠me too
I WANNA SUE SOMEONE OMG
Like brop
I. NEED. HELP
their stupid servive doesnt work
speaking of which do you have any idea about my issue with moments?
and I have the most random problems that have no reasonable explanations or solutions
Maybe idk hit me w it
its my first time installing it after a friend told me. ive detected every game and its telling me i have to launch any game and clip something but no matter what game i launch it wont say its capturing it at all. I also cant usethe desktop capture function what so ever
i can use it once and itll turn on and turn itself off immediately
thats dumb
yup
ive tried manually and not and nothing works
ive tried the latest version and previous and it changes nothing
ok idfk but I fixed my issue
I wanna report this stupid server
it's good for nothing
yup
how to factory rest apex pro mini
except their crappy announcements
good luck, there is no help to be found here
Now the headphones/bluetooth connect but it wonāt even play audio through it, just through my PC
about to begin the long grind of 110% completing celeste..
im ready to sink hundreds of hours just for those golden berries
especially farewell.. š
ggs
how come i cant turn off noise suppression on discord with my wired arctis nova pros?
might be a discord thing
i can turn mine off
i dont see why its a headset issue, discord isnt owned by steelseries
Hello everyone
I have nova pro wireless and i use it on ps5
Is there any very good settings for warzone to hear footsteps very clear
y is my audio double up all the time i need help
having issues with the Apex pro TKL sometimes the keys dont even register even in game while running my guy just stops then starts again any way to fix this? Ive done all the troubleshooting but still having issues. thanks š
š finally got myself a proper desk \o/ so I can finally start building my proper battle station \o/
Man I wish a wireless apex pro existed...I don't want TKL, I need the numberpad too š
right now i dont want the apex pro its doing my head in š¤£
Why do you want it to be wireless,like you are not moving it like a mouse
When I'm flight simming with my TCA Boeing
I need to type some stuff
And have to stretch over the yoke
If it was wireless I could also play games while laying in bed, like warthunder
Turn it off or adjust the settings? :)
Headphones stopped working again
Hi
because every time I turn the computer off and on, my sonar settings are reset. Does anyone know the reason for this?
Check your fallback settings :)
SteelSeries Sonar has āDevice Fallbackā that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
done , thanks for help 
yw 
Looking to buy Arena 3 or 7. Obviously the Arena 7 looks amazing with RGB and Subwoofer, but my worry is cable management with a standing desk. I'm thinking I'd safe a headache + some cash if I went directly with the Arena 3.
Am I wrong in thinking that way?
Hello everyone
I have nova pro wireless headset and i use it on ps5
Is there any very good settings for warzone to hear footsteps very clear
Any one can help me ?
use your ears better
Microphone isnt showing up in my moment clips, how do I add it back?
Nevermind, seems like mic capture got turned off when I started desktop capture
Hello, I have a problem with STEELSERIES Arctis 9X headphones, the headphones do not charge but they do not want to turn on and I cannot do anything in the application via the cable, any advice?
one more question, it doesn't show me all audio inputs, what is the reason?
pls guys tf is this issue
Ever since the update, my arctis pro wireless has been in and out of connectivity and my apex pro is haveing difficulty connecting to the Prism app to keep the keyboard back lit.
Hello, i just updated the firmware on my nova pro wireless and when i changed the battery it died, it wont turn on no matter what i do. I see that others has had this issue before. Is there any solution?
hey, is there anyone who can help me with my headset? german support?
ive just bought the steelseries arctics 7+ wireless and im getting uneven audio how do i fix?
@stark rampart
Please don't ping mods or staff for support :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Hello guys, a few days ago some replacement rival 600 side panels arrived that i ordered. Before i put them on i cleaned my mouse with a few antibacterial wipes and then put on the new side panels. Now my left click is not working properly, i have to press in a certain area(right at the back of the left click) for it to work which is obviously not how it should be. What should i do about it? It's been a few days and its still the same. My mouse was working perfectly fine before. I tried putting the old side panels back on(as if that would do anything) alas, no change. i plugged in my old rival 600 mouse and that worked fine so it definitely is this mouse, i also plugged it into another computer to see if it was some software thin, still no hope. Does anyone know what i can do?
There's no support here because it's not a support server :)
I'd say contact support
yeah well maybe you can tell me why im getting uneven audio
i cant even send support
What's preventing you?
I remember they used to have support tickets and whenever i used to go on that website it worked up until around a year ago where it says the website isn't there anymore?
i need help with uneven audio and none of the alternatives fit my question
Are you using this?
On this website: https://support.steelseries.com/
yes
Check the link I posted
Pick the option that's the closest to your issue
thanks lennart
You're welcome :)
no uneven audio
Pick something else :)
what
how long is the warranty on the rival 600 mouse? i ordered it on 10th july 2021
my question is that i have uneven audio
@stark rampart can i have a question?
wdym pick something else
Depends on where you live but it's most likely gone. 1 year in the US, 2 years in an EU country afaik
ah
And I'm saying contact support about it? :)
thanks anyway š
Sure :)
im contacting and im getting the same thing
i wanna explain whats happened and provide clear examples
I can't move cs to another field
In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:
-
Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output
-
Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.
If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.
Try that ^ @sweet raptor
ok
Make a #1047622297382567936 thread with a screenshot of the error
I have little problem... Every time I power on my arctis nova 5 and conect them to 2.4 it starts making static noice and I must swith to bluethoot and back to 2.4 to end it... and mid-game i sometimes get wieard static too for like 1 sec
That's definitely not right
Have you contacted support?
Not sure that's something we can help with here
no. I got them today so i hgoped its nothink big
I would suggest you contact them
anyone using the nova pro wireles?
Aight, gotta go and find my gate
I am :)
well, my headset wont conect to my pc when i turn it off for the day then come back to turn it on again it woldnt work
100% charged
@stark rampart can you help?
not working ;/
Have you tried re-pairing them?
yup
is there a support server
Then it's an issue with the game or Windows
Can you select device in the game?
I'm pretty sure you can
i select already
hello will a moderator be able to help me with my keyboard it has a problem
There's a chance but keep in mind that mods don't work for SteelSeries and we are not support :)
its working need to change to default
thanks a lot
now can you try to help me
Didn't do much but yw :)
ok I have a problem my keyboard is doing something phamtom spamming is there a technique or something?
Contact support
I have already done it more than 5 times....
is there a way to fix uneven audio like right now
i need assap
Can I somehow force SteelSeries GG to do firmware update even when I have the newest?
For the same problem? Dang, spamming them won't help š
If I knew a way I'd tell you. I'm not gatekeeping fixes š
Not that I know of
Not without special software from support or something
becuse, when it was updating the firmware today, it frezez and it says updating headset mpu (mcu,... idk) I think and I just close it and update it again. maybe that do that
Try and see if it will let you update on a different PC?
Laptop etc
ok
I am using ARCTIS NOVA PRO and I cannot make any settings. I'm just playing a game and the name of the game was on the small screen but it doesn't appear anymore. Any chance you can help me?
no, nothink to update...
Aight. Please contact support then
did. now its waiting time...

hello im using the arctis nova 3 rn and even tho everything works great i have a smol problem, when the sound or audio (of music, a video, movie, a friend speaking on call) is just slightly too quiet i get a crackling sound, or in calls i hear the crackling sound at every end of an sentence when it gets quiet
what exaclty do i have to change in the settings ?
Is it possible to improve the steps in PUBG Mobile through this program?
dont know what you were trying to do but theyre plug and play lol
just claim warranty and return it for a new one or something
youve either got some weird dust in there or a broken keyboard
Anyone have the best EQ setting for Rust? Artic Nova Pro wireless headset. Or is the using the Rust preset ok to use? and i imagine using HI-FI Rust preset would be better then non HI-FI?
Anyone else have problems with the RGB getting stuck on their keyboard with the most recent firmware update? Im using a apex pro and it just started happening last night
why cant i clip fivem with steelseries
Hi there, new here: Anyone else having issues with the newest SteelSeries GG update, with their Arctis 7+ ?
yo just curious if anyone has good settings for the arena 7 speakers?
HOW I CAN RESET MY APEX PRO MINI PLS HELP!!!!!!
take off ear cup and look for pin hole on right one
he talking abt keyboard
SOMEONE HELP ME IM TRYING TO HIT CLIPS ON MY GAME BUT IT JUST RANDOMLY STOPED WORKING MY MOMENTS TO CLIP WONT WORK PLEASE SOMEONE HELP
i cannot hear anything
please man, just read the manual
it has everything you need to know about the keyboard
Hi. I turned on Sonar, there was a yellow bar in Sonar about changing all sounds to default... now everything plays through my speakers. For some reason when i plug in a headphone it does not recognize any headphone. Can anyone help?
hey i got a arctis nova pro and apparently updating the firmware screws with the sidetone? can anyone confirm or deny if that's been fixed in the most recent version? the post i saw was from a couple of months ago
any apex users hav issus with keys randomly not working?
My cas in point abov... guss which of min constantly stops working
I have to copy & paste the 'e' right now
It'll stop working at random times for like 5 minutes then magically work again š don't think it's software because I've restarted GG, I've just done a reboot and it's still not working š¦
Anyone having Lagg engine issues ?
okay I took the cap off and the switch is fine, replaced the cap (again) and the key is fine...
There's goes my excuse to buy myself an apex pro I guess
Is there any way to make Sonar auto-detect headphones instead of always having to plug in headphones and having to select them from the list? Really annoying...
Check your fallback settings :)
SteelSeries Sonar has āDevice Fallbackā that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Ty @stark rampart . Appreciate it š
yw :)
Hey everyone
Recently bought ARCTIS nova pro wireless today, how do I stop game chat being so echoey ??
Everyone sounds SO loud
does anyone know how i can download v63.0.0 for steelseries gg?
Where you expecting it to fix itself? You gotta wait for help from support :)
29 hours is insane
It gives you the download URL when you download the newest version. You can change the number in that URL to get other versions
thank you
yw :)
Well thatās something that I wasnāt aware of myself. I will definitely remember that if I have software issues
š
bc ever since v64.0.0 came out it hasnt opened on my pc and wont work and i didnt know how toget older verison so im hoping this fixes it
And if you open where GG is installed (default is C:\Program Files\SteelSeries\GG) then there's a file called version.json
If you change the version number in it you can avoid auto updates
its still not opening
CONNECT
Twitter: https://www.twitter.com/steelseries
āInstagram: https://www.instagram.com/steelseries
Facebook: https://www.facebook.com/SteelSeries
TikTok: https://www.tiktok.com/@steelseries
āDiscord: https://www.discord.gg/steelseriesā
Twitch: https://www.twitch.tv/steelseries
i watched that video many times and done what they say and it didnt work after'
Well that's a bummer
Have you contacted support?
and told them what you've tried
not yet i just been looking around trying to see if i could get it so ill go that now
Yeah last time I screwed around with json was in minecraft and completely broke the modpack I was playing
.
:D
Wami do you know how to get into device manager on your computer, you can force uninstalled the drives/devices there, then try reinstalling, had to do that once when I overloaded a usb power strip/ had a windows update break everything
no
What windows you on?
11
Ah, im on 10, but if I understand correctly if you use the search bar and put in device manger it should show the location of it
i got the to device manager
Ok, now slowly go through each part until you see steelseries items and then uninstall them.
There easy to see
I mean I had somehow landed up with 3 keyboards installed but only one physical one
Ok, now uninstall the engine and try reinstalling it, also have everything unplugged if possible
Appoiges to mods if Iām overstepping here
Hello
That is something that I canāt help with, but it should get the right drives automatically for you once the engine is reinstalled
Basically yup. Or the website download page
ok
ive had issues for a few months with it not opening i just threw it aside and hope it would fix
Your actually lucky, im still trying to figure out getting Linuxās wine to run the engine without wine crashing on me. ._. But thatās my issue trying to run it on an incompatible OS.
still not opening
i thought about reseting my pc and just basically "starting from scratch" but i dont want to go through the hasel to get everything downloaded again
Huh⦠ok, Iām afraid Iām stumped now. I donāt know any further ideas here. Sorry I canāt help further 
dont worry ill just get around to reset my pc sometime soon that usually fixes a lot
but thank you for trying to help
Np.
yea i dont need it asap i just wanted it to change my keyhoards acuation time for fortnite
I hope youāre able to find a decent workaround and good luck with your future games
Nothing in manual š¤
check manual again
switch to windows 11 when you get the chance 
If you read the manual, you'll find that it does not say anything about resetting the keyboard
why would i read the manual lol
as far as I'm aware, there is literally no way to reset it
Now i need to buy a new keyboard because nobody help me
im confused on your issue? youre pressing 3, and 3 is being typed. whats wrong?
Hey everyone, does anyone have any info on the kbd: 1.17.6 firmware update? Can't find anything. Thanks.
if you look, they're holding it down and it's not always repeating, and the tap the key and it doesn't always register
This isn't a support server :)
Reach out to #official-support
tbf i watched half a second of it
that's what I had with my E key the last few days, it randomly stops registering. I had to remove the keycap and put it back on earlier š¤
theyve probably just got dust or something in it
took the keycap off and the switch worked fine
but regardless i dont know why so many come to general chat complaining about their products
just rma it
š
Just RMA a product before even trying to rectify it?
if ive just paid 200 quid for a keyboard and it doesnt work out of box, its being returned with warranty
if its that old then fair enough
last time I RMAd a steelseries product was my Apex M800, best RMA experience ever
personally ive never had to return any steelseries stuff
i had a 7900xtx that arrived dead and thats it
but steelseries is pretty good with returns afaik
I contacted support because my 3 LED went dark
That's all it was, they said they'd refund it, I was like "but I'm just gonna buy another, can't you swap it?"
Then they said "here's a store voucher for your keyboard price"
I asked if they wanted the "broken" one back (literally just a dim LED) and they ignored me xD
They also had a sale on, so I bought a new Apex M800 and a new headset with the voucher š
gave the old keyboard to a friend who ham-fisted it and broke the damn spacebar š
I have read that multiple times
š
my cousins keyboard is awful for the leds on it. dont think a single one is properly working. theyre all either dead or wrong
but he couldn't be bothered to contact steelseries
hello i have steelseries apex pro mini wireless but i cant use f keys
how can i use it
Apex pro mini are coming with a lot of issues lately
how can i fix it
Send to warranty
great, i just bought oneā¦
i ordered it 2 days ago 
has anyone managed to find a pop filter or foam that works well with Alias Pro?
Neat website on how to do screenshots: https://screenshot.help/
why wont it let me change my r6 audio to gaming on sonar
thats pretty cool
Are there a way to play my desktop sound from my microphone?
if your microphone has speakers in it sure.... but no
cuz ive never heard of a microphone having speakers
if you mean like a sound board, theres software for it
yo guys where can i get help with steelseries g?
can someone help me with something?
hewo
hello Windows XP
if you turn on streamer mode in sonar, you can use the "stream" output as a mic and have it play music or whatever other PC audio you'd want
does anyone know why can I hear my mic in my headphones? When I turn off steelseries gg it doesnt happen
mic sidetone
what does it mean
hey, I have an issue with my keyboard, I contacted support, but I've never saw the problem on internet
I just have delay when I press on the keys with lightning
SOMEONE HELP ME IM TRYING TO HIT CLIPS ON MY GAME BUT IT JUST RANDOMLY STOPED WORKING MY MOMENTS TO CLIP WONT WORK PLEASE SOMEONE HELP
? its what you described. youll hear mic through headphones
anyone got arctis 5
what is the best setting for listening to music in your opinion?
Depends on the music
Y'all make me sick
š
@craggy chasm what happened !? Is something wrong?
How can I get the best settings from Arctic nova Pro while playing valorant. Can someone please guide!
Also the .com
https://www.twitch.tv/steelseries @craggy chasm
lul
Kekw
Gamer was struggling
you are forgetting https://
you are forgetting the "s", as twitch uses ssl
oh dear, now everyones pinging mayday lmao
Wow!!! Nerd
http is unsecure version
No way really?!
Who just put http?
mayday did apparently
@craggy chasm https://twitch.tv/steelseries is the way
uppercase does not work
So the link wonāt work
you fatherless?
šŖ
bro just ignore the mf, hes clearly trolling
ik lol
BRUTHER
Remove the .com
You went to easy insults hoping to catch me
OK NOW
Unknowing my farther is a programmer
now it good
I got back to my studies now
in giveaways it says ".com" at the end of steelseries, remove the .com
Your studies are women
mayday gave up way sooner than needed
in giveaways channel it has "HTTPS://twitch.tv/steelseries.com" remove the .com lol
if($i_checked_before == "on"){
echo "the twitch";
}
var_dump($i_wouldnt_have_made_a_mistake)
lol
man i love php
what's worse for backend
discord having a bad day haha
node or python
Py
frfr
and its one of the only programming languages ive used, and it put me off it tbh
Bruh
Is there ANY way to stop this from happening, 60% of the time when I open my pc and steelseries GG opens automatically it for some reason uses up to 90% of my CPU and I have to close it w task manager and restart to fix it
programming is tedious
Absolutely
i dont have the patience for it at all
don't have a single idea what you're talking about :D (i didn't sleep for the past three days fixing my website)
bruh š
id much rather stick to hardware
especially considering that i used to code in c++ where you can't really have immediate reward for your job
have to wait for it to compile
then crash
then debug
lmao
I troll with pride
oh, absolutely not, ive already tried that, and i couldn't for the life of me get a single picture to show up
Something y'all weren't born with
bruh
H
It's something your dad gives
š
literally, id like gone over the code at least 100 times over several days, and no matter what I did nothing changed
I'm just like, not meant for coding i guess
it hates me or smth
lol
Did your dad make your mom into a murder mystery episode
in an html file?
yeah
BROTHER
LETS GOOOOOOOO
<body>
<img src="link_to_the_image.com" alt="anotha_link">
</body>
il y a des FR?
i did it so long ago i dont remember what any of the code looked like
so
uh, i cant exactly say whether or not thats what i did
if you did it any other way in an html file
i have bad news for you
you did it wrong
Who cares
I'm not really bothered about it, it was just coursework
Let him learn on his own like most people
bro i cant hear my youtube through this headset
i dont have any level of interest in coding, so that wont be happening
Welcome to steelseries
Then dont talk
(Starts whining like a newborn)
rolo you seem angry for no obvious reason :D
if treid evrything and it will only give me one sound of my game and then my or screeen nothing
My life
Now exit yourself from the conversation before i get angy
same bro but im not lashing out on everyone in 2 kilometer proximity :)
2 kilometre proximity is wild š
Let's see how that holds up
can someone help fix my headphones beacause it new and just doesnt work
have you tried turning it off and on again
š
sorry couldn't help myself
uh
anyways
what seems wrong with it?
which headset is it?
good question
bruh
no idea š
aint no way
nvm its the arctis nove 1p black beacuse it has blue on te strap
because if youre on pc there's usually two separate aux ports for microphone input, and audio output
im on a damn laptop
a pc and a laptop are the same thing
ok, are you using sonar?
yeah
check that the audio channels are set up correctly
and voicemod which makes it more confusing
I would probably recommend using just one of those apps, to make it a bit less complicated
how will i even know if its setup
well you should be able to hear your audio, just a thought lol
but if you look in the mixer page of sonar
yh im there
there should be the sliders, and at the top of each one there will be audio output
make sure they're set to the correct output
yeah but it doesnt give me the bar when im talking
wdym?
i can only hear my game and not the video
can you show me what you mean?
thats the same thing that happens i only hear the game
i can only hear the sound from my game while im watching a vid
are you sure that the video isn't just muted or the browser tab for that matter?
there you go
can someone give me some tipes on a good but cheap pc i got this old hp and its like if you played in the middle of the forest so any tips??
tips like i mean ideas
not tips like a gift yk
wdym
bro i just need a good but cheap pc
becausr this one i have is bad
give me an example of good and cheap
i cant help you with that at all unless you give me some kind of point of reference for how much you want to spend
up to 700 dollars
for a prebuild or custom?
go to task manager then go to startup and then just disable steelseries application from there
that way it wont startup on boot
well I'm in the uk, so i can't help with prebuilds
yea well i am from czech republic
thats bad
bro i cant gamble in my laws in my country so i cant even buy somethings in here what yall can
stake
agree i cant gamble in gta 5 because of my region
well i just use mods to get money in gta
Can also turn off the auto startup in the settings tab in the app.
^^or that yea
@craggy chasm you tried itās okay the link just didnāt like you xD
can someone help me with 1 thing?
my dad just bought me a pair of arctis nova 7p for my birthay, i just set them up, and i wanted to try the microphone on a discord call with my friends
they say that now they can hear me perfectly
after that, while still on call with them, i started watching some youtube, and they told me that they can hear my youtube video, from my microphone
can someone help me solve this problem?
i didnt have this issue with my arctis 5 headset before
please
guys i cant turn on my steelseries sonar it's just stuck loading
same for me @serene stream
Kontrol Freek needs to stream more. 4 days is too long.
so no one?
can someone help me please
i just got the arctis nova 1 and plugged in but its not working
it says my artic 7 audio work like it says theres audio but i cant hear anything
Any body got any good keybaord and mouse recommendations
Using a steel series mouse and tkl keybaord atm but there both nearly broke
Oh I just had same problem got one yesterday, it is dependent on which end you plug in, it has to be in fully also. Works one way and not thee other, even though both ends look the same, if that makes any sense. I had to keep trying. It does work.
Heh, even if I could, I refuse to deal with Microsoftās ai or data locking stuff. Not to mention a whole other load of bs theyāve done of late.
Iām already dual booting windows 10 and Linux mint cinnamon here
Yeah I know, honestly Iām only keeping my Microsoft account so I can keep playing modded minecraft otherwise bai windows nice knowing you.
Iāll find a way to get the engine working on Linux somehow, as I know steelseries isnāt natively supported on Linux OS yet?
No Linux support currently and I wouldn't hold my breath for it but never say never
I'd love for some more competition to Windows but Linux ain't it, not yet at least imo
Is there a way to get notified when the affiliate program opens up again?
No but there's websites that will notify you if a page changes
I don't think I've seen it been open for at least 3 years now
Yeah that's what I thought too.
It's a shame because I don't think its talked about enough
It kinda feels like they've abanoned it
I'll still keep an eye out for it in the future though.
Seems to have been closed since like 2019
I feel that way too, considering they're doing huge giveaways on their livestreams and are having more of a social media presents now. I would of considered they would of talked more about affiliating themselves with more livestreamers to get their name more out there.
Or give them bigger opportunities but that's just my two cents.
Did the #giveaways guy give up cause noone was entering?
anyone having problems with Moments?
I did but i updated my steel serijes and it was workinjg again
no clue
they did the giveaways was a big stream
why is my steels series disconnecting and going to my monitor speakers all of the time
so annoying
Im saying cause they typed āi give upā lol
In the #giveaways chat
check fall back settings
on the steelseries app
10 hours of celeste gg
my times improving
went from 27 hours start-finish to 10
still painfully slow
however im doing 100%
ish
not golden berries but im doing all b sides and c sides
bc they kept getting the link wrong lol
Hello
English or Spanish?
guys please help me. i cannot update the firmware. I tried everything from another computer but I could not find a solution.
the hyperlinks weren't working despite numerous attempts
it says my artic 7 audio work like it says theres audio but i cant hear anything
Anyone know how to fix
my headphones are on but i dont hear anything, a few hours ago it did work how to fix?
steel series give me qck heavy in Russia please
Hello, I have a question whether Apex Pro Tkl 2023 Wired has a rapid trigger? because when I enter the oled I can set min 0.2
how do i turn off ai noise cancelling for sound and mic
How can I get my old settings after reinstalling the app? I have an account and I cant save my config, why?
Can somone help, i just bought steelseries arctis nova 1 headphones, and the sound is working but i cant get my mic to work someone help pls.
is anyone using steelseries arctis nova pro wireless
I cannot update the firmware of my rival 3 mouse
That'd be me :)
why is my steelseries arctis nova pro wireless mic dosen't sound good, i just buy it
can u help ?
