#💬-general
1 messages · Page 12 of 1
Ive tried setting all sorts of things to default in my sound control panel and nothing picks up sound from the microphone
Hey
How can i enable anc?
I’m hearing my voice
@rigid geyser hi
i have a doubt about steelseries twitch giveaways
can u help me?
@warped sky are u there?
please read the rules
oh sorry, so how can I talk with a mod in particular?
can't I?
probably a steelseries staff would be better ig
my question is about a delivery that didnt come yet
mods don't necessarily work for steelseries
if you want official support, go to https://support.steelseries.com/hc/en-us and make a ticket
yeah I saw it later when I saw that rel1ease was not a steelseries staff, that's why I pinged akkey
oh yeah that's it, thank you
yeah, don't ping staff either
Hello @strange finch
I just bought nova 7 but im hearing deep voice a bit, how to get rid of that?
Sorry for ping btw
@agile wedge we cannot ping mods, go to this link https://support.steelseries.com/hc/en-us and create a ticket with the name of the product u are having problems
I had same issue but now its working
Maybe wait
I think he rage quit becuse 2 people ping him
What you won?
goodie bag with shirt (ST item)
i dont know exactly what the bag has but yeah
Maybe it's bag
St means small ticket
Bt is big ticket in big tikctes are apex pro or something like that
a
how do i get backround kaemi music on steelseries gg
Tell me why GG doesn't see my headphones on the "Engine" tab? The headphones are displayed correctly on the "Sonar" tab.
hi
why does my steelseries sonar not work like every week
every week it just decides to stop and i have to replug and redownload stuff, but this time it doesnt work
did you set it as your default voice output ?
ye
gg engine wont prompt the firmware update on new arctis 7+ any ideas?
ive reinstalled gg and factory reset the headset
Why dont you get nova 7?
liked the arctis 7 that ive had for the last 3 years
Oh i thought new
i mean its fresh out of the box a day ago
just gg wont prompt any firmware updates
Did u plugged both dongle and cable?
yes i have it setup the way its supposed to be
gg fully recognizes it just wont prompt that it needs firmware
reinstalled gg and factory reset the headset already
niether worked
Did it interrupted while firmware update?
anyone got arena 3 ?
what are the frequencies for best foot steps ?
any help #archive-user-support message ?
@craggy chasm Hi, Its been a while and havent heard anything since, Any updates about the giveaway?
My monitor just broke so I’m in need of new one any recommendations for a monitor ideally want 240hz budget 250 dm them please
Don't ping mods
You dont know anything about the reason? Dont be wanna be mod
is arctis 5 worth it?
Steelseries support
You know nothing about the reason to @ please stop talking to me about it
(8) Tagging
Do not tag staff or moderators in channels.
Don't tag
Do not tag a mod
Ill just block you 😄
Ok
I have got this headset for like 3 ot 4 years and they work very well
good evening, in fact I have a problem with my headset microphone, recently on discord we hear the sound of my screen when I am in voice with friends on discord, can someone help me? Thanks in advance
im pretty sure nova 7 doesn't have anc
its only nova pro wireless that has it i think
Can feather client be clipped using this?
Hello, I would like to change headphones and I hesitate between the classic Arctis Nova Pro and the Arctis Nova Pro Wireless, which one do you recommend?
really is up to budget and needs
but i personally would go with wireless is you have the budget
Yes, no budget limit
its so nice having wireless and not having to worry about charging it
but i prefer the most efficient
so you think i go for the wireless ?
if you have the budget then i would personally but again its really up to preference
the wired will always have better audio quality
but the wireless is really nice cause it has pretty long range
both sound good though and by no means is wireless bad
Is there a big difference in audio quality between the two?
yo i just got some steelseries arctis nova pro wireless, and when i speak ican hear myself can someone help
Same
Using nova 7
@hearty river @agile wedge go into your Engine settings for your headsets and disable sidetone
every time i go to engine and click on my headphones it tries to make me sync something then when i click anything other than save as new the app will close and when i hit save as new nothing happens
i went into my settings, and found something called cloud sync, and it says last synced never. then under it says " cloud sync has been temporarily disabled please check backsoon"
i figured it out thru my little amp thing. but does anyone know about the options with the noise cancellation
am i allowed to advertise something that i wont benefit from?
/rank
can someone join a vc with me rq so i can test if my mic is working? or soemone help me figure out how i can find out
anyone know how to turn off the charging beep?
my headset has a fucky connection and when its charging it just rapidly beeps in my ear when i move
just seeing if theres a way to turn it off
Na dont think we can sadly
i saw an ad with like an aerox mouse and it turned white when it got hot and black when it went cold
is that real
best sonar setup for csgo please with screenshot if you can
Maybe the faze csgo one on sonar?
guys please i need help asap
anytime i restart the pc the chat mix on my arctis nova pro wont work
only if i unplug the gamedac and connect it again
most likely just a bug/glitch. my keyboard sometimes does light up. i just have to go to the GG engine to put it back on
Is the Apex PRO TKL 2023 worth it?
i bought the old version and i love it! so im sure the new one is fire
👍
🥲 alr thanks man
hi i cajt find
steelseries exact mouse tool
can one of you link it to me
because i cant find it under engine
my chatmix does not work atm
i dont understand why
Nova 7
Is unstable i guess
Can anyone help me in this situation?
my arctis 7+ isn’t pairing anymore
why
idek
randomly turned off when i afk and i’m literally charging it rn
and no light is showing up
trying to re-pair the device but nothing is doing it
Hi Guys simple question, I wonna buy the Apex Pro Keyboard TKL
But
Is the switch linear
Or Clicky
Omnipoint 2.0
What do you play
Counter Strike 😮
But about the apex pro is it linear or clicky
Omnipoints are linear switches. They feel most similar to MX Reds
Thanks 👍👍
I have razer huntsman v2 red switch one so i dont know about omni but you should buy linear for fps
But i still think steelseries>razer
omnipoint = red optic swtiches from razer
but better i think omnipoint
ping on awnser
I'm not sure if genny or support is best but its driving me insane so I'm going where its asap help
how do i turn off hearing myself
I just got a 7+ today and I can hear myself, the airflow in my room, everything and its driving me mental
Is this the right place to ask a general question about graphic cards?
I thought y’all like pans or sum like that
Yeah too
Alr ima just ask. I wonder how it works with graphic card sellers and companies and so. For example with Nvidia. They have some founders edition cards, other wise msi, asus evga for example makes cards under the nvidia name. I'm just wondering how the companies work together, and if it counts as a for example msi gpu or a nvidia one
if yall understand what I'm saying lol
still trying to fix an issue where support has been useless. anyone having an issue with arctis nova pro wireless after last firmware update? my headset is bricked and wont turn on or off only way i get it to do anything is with the chat cable. will not turn off until i remove the battery
Where are the legacy downloads I can’t find them under engine
??
Pls help
I’m looking for exact mouse tool
do you guys think the original mw's are still worth buying and playing?
im thinking of buy mw1-3, but i only have $40 so its either mw1 and mw2 or just mw3
Pretty sure mw og is getting shutdown in 2 days
Idk that’s what I hea s
Oh sorry I thought you said warzkbe
War zone
Mw 1 isn’t being shutdown
It’s up to you if you wanna get it
I have an MSI ge67hx on the SteelSeries app. I'm missing the RGB keyboard app. I only have the MSI aurora app.
Does anyone know where exact mouse tool is for Mac OS it used to be under engine but isn’t there anymore
Which keyboard is good and silent
how do you turn off side tone on nova 7x?
STEELSERIES
Nice build quality
I have a STEELSERIES Arctics wired
And the headset has a crack
Bought this for $300
But
I have a anko headset
No cracks
Bought it for $15
Keep up the great work!
Great
just did a factory reset
now nobody can hear me still
and there is something loose in my headset
I finally claim discord badge
Les go haha
Are you using sonar?
Discord free plzzzz
Hello, if there is a problem with the headset, can anyone help?
@stark rampart@rigid geyser
Free Nitro ended in March. You're waaaaay too late for that unfortunately
Please read the #rules :)
You can ask others for help in #archive-user-support or send in a #official-support ticket on the website for help from SteelSeries
anyone else ever experience audio cutting out constantly & needing to unplug USB & plug back in to fix it? then the problem occurs again
arctis nova pro wired on pc
I just bought the wired nova pros,, do they compete with footsteps with the a40 trs?
Thanks in advance.
Good choice
I have nova 7
Oh ma gawd
Why does the Arctic pro wireless crack so easy, I do nothing special to it and on the left side a crack or break always forms between the headphone part and the connecter to the headband, if that makes sense
its always that same spot too
like how does a THREE HUNDRED DOLLAR headset crack in less than a year everytime
hi there can anyone hellp me out after update my keybord not light up, ill try reinstall steel series but still same issue \
just got my arctis 7+ usb-c transmitter, gotta say its very easy to setup
i just got arctis nova 1 mic not working pls help
pls ive been searching across the internet for the past 2 hours i cant get it to work
I reached level 40 on the raid shadow promotion. what do I do now to obtain the 100$ voucher?
Only english
And you cant use vulgar language
ok but why i'cant sent gf
Idk ask mods
Remove this message
do you known meaning
any speed/delay difference between apex pro and apex pro tkl
If you're talking both wired versions then no, they're identical except for the numpad
I have a problem with the lighting of apex pro tkl 2023
with the fade effect and with oled display
Poland
Yes I know
And you cant write something like this
is the arctis nova 7 worth it?
this have sense but on poland language
.
I understand it’s polish
you don't understanted
alr thanks
New Steelseries headset coming in ces 2023?
Are we going to have Black Friday in SteelSeries website 😂😂😂
fullsize apex pro is $96 on gamestop website
thats the one i got i wanted the mini but they didnt have it
Probably? Won't know for sure until the event happens :)
Check on black Friday? 😅
And sign up for the newsletter if you haven't already
It's not like things are going to be pre announced here 😅
Hi!
anyone got an eq settings for steel series arctics pro mw2? footsteps preferably
steelseries engine will not load, tried reinstalling but it wont reinstall now. have a profile on there that id really like to get back. anyone got a fix please
Using sonar standard
Any one know why the arena 7s will not sync with SteelSeries engine all of a sudden. When i do it wont save any of my settings or listen to what i put into the engine.
best stuff
my plastic sheerd off and the cable inside of my acrtics 3 broke for the mic
well atleast after a year
best setting for sonar nova 3 ?
So does Steelseries have captures for the new Warzone 2.0? I also want to be able to record my reaction and the enemy team’s actions as well for funny compilations.
Why are there so unusual sales in the shop right now?
Wirless rival 650 hasnt been on sale a decade
bro this software is so bad its my microphone is not working in discord or obs for no reason even if its the right setting and sometimes my audio also just doesnt work i dont get this sht
anyone got a idea
Is steelseries sonar down? or what is going on doesnt work for me been using it for months aswell first time i got a problem
ERROR 503 Backend fetch failed - also cannot log into SSGG Software , anyone the same problem?
yep same
Same problem.....
for me
ok, well then i guess its down ... well so i dont have to worry its only me ;D
Also have this Problem sometimes, on my Nova, unplug the Station and replug helps for me
Backend fetch failed
Guru Meditation:
XID: **********
Varnish cache server```
Same for you guys?
yes have same problem Noah
Alr
Okay the website is down but is it the same reason why I have no response of the support since one week ?
lmao
maybe yes, maybe they are busy on a problem or something new. Usualy the Support is fast and really good
Yes maybe but one week is still too long for me even more because my mice just don't work correctly
yes is long, but not usual for them. maybe there did got something wrong? maybe try another Mail.
I use the chat on the website but I can wait more if there is some kind of emergency or I don't know so i'll wait and see 👀
well i guess the chat is now to busy if there is a problem, or maybe they dont get the chat invite cause of problems, it will get better for sure
wat does this mean?
js it good?
and where is it
in steelseries gg
check dm
this works for p5? looks like a dif software
ight bet
are the artics 9 any good?
i mean i know they have insane audio but what about the mic?
Is the steelseries site down too lol?
I enjoy steelseries myself
Even with the Christmas sale, I still cannot afford a mini keyboard for school with my raid shadow code 🥲
I was hoping the 9 mini would go on sale, its still like 50 quid because of shipping 😔
might be a Christmas sale
the christmas sale is on rn aha]
just went live which is why im looking at it
Theyve just labelled it as holiday sale
aa alr
ironically the bigger keyboard is on sale more, just to match the price of the smaller keyboard, which is on sale for a lower %
just got the Arctis 7P+
Noice
Really feels like steelseries know I had a code and wanted a keyboard so they made the discount small enough it wouldn't change much for me haha
Not to go on about it but a 9 and 14% sale on the apex mini, really?
Isn't that basically just subtracting VAT 😩
Supposedly a Christmas sale, the keyboard sale is pretty thin compared to the others
I do not feel the festive joy, I can't get what I wanted 😔
here nova 7 is cheaper than arctis 9
xd
its so fun watching metaphor and all these other streamers not enjoying wz2 because "its for casuals and not fun"
yea stay mad
finally a game for the majority of the people playing it
oopsie
they love killing working dads and calling it "word record kills"
ahhh guys
small aquestion
wdu think about the apex 3
Btw its gonna be a place holder till i get the apex 7 TKL 3MONTHS later
Why the hell has Steelseries GG auto-enabled clips for me
not only its annoying
but kinda against privacy in a way
and just without my permission
it did the same for me the moment u add an account it enables this clips thing
i had to guess what the hell this clip captured is
took me 20 mins of investigation
i downloaded the engine for my keyboard and mouse, not to have other functions
tbh i dont mind it as idh have an rtx gpu
what the hell is going on with steelseries
makes me want to go other company now
it lowers my fps when i use msi afterburner
as much as 40%
so now i realize its been steelseries all along
and i have an rtx 3080
i did not face any of these problems
and i have a weaker a 5600g with a 6600
i want to know if the apex 3 is a good buy tho
with the engine on whats it doing right now
i would highly not buy anything steelseries related.
and i want the old engine back that just does stuff to my steelseries products
i just bought a rival 3 again did not see any of these problems
not to my whole computer.
maybe ur just a one off or this is some type a bug
Novas are garbage compared to the arctis. I warrantied my Arctis for a nova. Less comfortable. ANC bung literally against my ear. Switching sources is not as seamless as advertised. Can’t use Bluetooth mic while using it on console etc. can’t even swap the ear pads.
Can’t wait for the arctis to be back in stock
Hola. alguien me podria ayudar!
The ANC is only for the Nova Pro Wireless not the 9
does anyone have any settings i could use for making music sound better
WOW over 200 bucks, why is the arctis pro with dac so quiet? any tips?
hi
QUESTION: Can I just toss my Arctis headphone cushions in the washer with my clothes? Or do I have to clean it another way?
I did that once and it didnt turn out good. I Just bought new ones
Hi , I won a giveaway few weeks back and no one contacted me for that, can someone dm me please. It was a mousepad and mouse one from Koob and previous 24 hour stream
Try contacting mayday
With a little ping ping
At this point with this sale, I don't even know what to get with my code
I can't get what I want with my code lmao
How do i get brawlhalla sword code
i asked it a couple weeks ago and no one contacted me
Can someone help me, I just bought a new Artics Nova 7. But i keep hearing myself when im talking
I downloaded the stealseries App but i cant find the setting to turn it off
In sonar go to your mic settings
Somewhere there's a thing to allow you to hear yourself
Its used to make sure you know its working
I might end up getting an aerox 3 wireless and the mw II exclusive keycap
I wonder how many exclusive keycaps there are left
I want to get a good number
Hi so i cant use my mic, the % is always on zero. Please help i have Headphones Arctis pro
Can we transmit in game audio through voip from youtube, spotify, discord or mp3.. can GG manage this like voice meeter banana?
this place have any turk brother?
yes
English only
Do we know if there's gonna be a seperate Christmas sale? I'm assuming the current sale covers thanks giving and black friday. Will there be another slightly bigger one for Christmas or?
They usually only do a black Friday/cyber Monday sale so I wouldn't count on anything after that until after Christmas
Whaaaat
Nothing for Christmas 
anyone some nice settings for the arctis nova wireless in warzone 2 ? 😉
Aerox 3 onyx or snow guys????
This has probably already been asked so sorry if it has, anyone know how long the the SteelSeries site has been down for?
It just went down properly for me saying there's maintenance
It's been acting up for me since yesterday though
Ahhhh okay, I want a new headset 😭
I was wanting to get a custom keycap haha
I also wanted to get a new keyboard for college but the sale that was going for kb was a bit disappointing 
Apparently they're gone tho D:
I’m looking for a little help from my cod warzone players here. It’s a new warzone 2.0. So maybe there will be a couple of updates in the sonar or from the developers of the game in the future to help level out the sound. But I’ve tried just about everything to be able to hear footsteps better. Sonar-on/off. Warzone/mw2 eq gear box drop down default/footsteps/warzone. In game audio mix PC/HeadsetBoost/HomeTheatre. I’ve watched @undone rapids most recent video pertaining to in depth eqs for MW2. Is anyone in here able to help? Or does anyone actually find that they can hear footsteps in game great.
I am likely going to switch to Headphones preset for WZ 2.0
I need the footstep boost at a distance and think it will help. I'm going to measure the loot crate frequencies to boost that as well if anyone will be interested
To be clear though, I think their audio engine is still super messed up. There are times where effects just simply aren't processed
So we can boost and tweak all we like, but there are still going to be moments where the game is just quiet where it should have made a sound
Hello, I have arctics wireless pro and my sonar stopped working. if I have it on I get no sound and the right device is set as output in windows settings. anyone have any idea whats the issue?
Hello!
I seem to have found the issue, it changed the audio device in the steelseries settings. I didnt even know that is a thing.
Heyhoi
I just capped the aerox 3 wireless snow and the MWII ghost keycap wooo
why are you being racist ?
its how muslims greet each other
Hello i have bought a pair of arctic 7 + wireless. just to check how does it connect does it have its own dongle i put into the pc?
It's not racist. We can't moderate multiple languages
racist
yes its racist
its not
any other public server is like this
its not racist, its just astronomically easier to moderate
Isnt WZ 2.0 poorly optimized?
buy huntsman
For a recent launch the graphics are pretty well optimized considering the map size
In Warzone anyway. Multiplayer still has some issues from time to time
Just played
Its stuttering too much
But its not in multi
I have an Arctis 7p+ and my mic picks up virtually everything and when speaking on cod in game I sound like I'm on a highway. Anybody else find a way to fix this?
this stupid keyboard only displays 2 colors and I've watched over 100 tutorials someone help
Hi all, can anyone help me? I just bought Nova 3, as soon as I plugged them in I downloaded the steelseries.GG software. Besides I can't register at the moment because the server doesn't let me and it gives me the 500 server error, I'm constantly hearing a noise as background probably deriving from the microphone that returns the ambient sound in the headphones (I hear the keyboards too for example), the only way to stop the noise is to turn off the mic from the headphones themselves (even disabling the mic from windows doesn't help). Turning off the sidetone in the app doesn't help as well. Will this be fixed with Sonar or I'm just unluck with this headphone and I should return them?
does anyone got some setting to make music sound better
Maybe odd question. I love my Nova wired but purchased the H6Pro recommended by @undone rapids. Can i use the presets e.g. "Focus" on the GameDAC 2 w/ the H6 while playing MW2? The Nova pads are more conformable. I just wanted to try an open back head set. The GameDAC 2 is a fantastic little device.
Focus will help for sure. H6PRO is boosted in the bass a bit so Focus would technically work.
Look at the Dekoni Jerzee series pads for the H6PRO
It will say it’s for some GSP gaming headsets but they use the same mount
the steelsereis coupon wont remove shipping
the free one i got from raid shadow legends
how do you get the original splinter cell on ubisoft? keeps asking for a key
is there a way to bind a headset config to my keyboard?
How do I clean my Arctis headphone cushions?
i take mine off and put them in the washer
I take them off and put it into a bucket with my hair shampoo
So I CAN just toss them in the washer?
I keep getting mixed replies
we are talking about just the cushions right i dont wanna be responsible for someone destroying a headset
oh ok just making sure
yeah mine have worked fine just throwing them in the washer
i do mine with a towel
Is there a wired version of the Nova 7 (for better audio quality)
You can use it wired
Thanks👍
they updated the software for lighting and is a lil buggy but maybe i can help, when u are on engine u will see gear next 2 that u will c prism click on that. apps is also one that is cool to check out but as i said is buggy.
English is the International Language, even as a French I agree with this rule
talk myself out of what
Hello I have a problem with my apex pro 7 keyboard, in clear my key ";" do not want to coordinate with the rgb that I put and it makes my rgb ugly, someone help me?
okk srry
No worries :)
Help me ?
sure
because i don't know if its normal or if its my key which is broken?
so the ; doesnt follow the other rgb?
here
what
any configs for warzone 2
they updated the software for lighting and is a lil buggy but maybe i can help, when u are on engine u will see gear next 2 that u will c prism click on that. apps is also one that is cool to check out but as i said is buggy.
I don't have the steel series application because I have an admin pc
both of you shut the hell up
Don't worry, he's gone now
did you ban him?
Yeah
What is my best choice for starter pc
I think I asked this before I should’ve wrote this down
i wonder when next stream is gonna be
what is the best settings for arctis 7 on mw2/wz2 any help is appreciated
Depends on the budget and the games you wanna play :)
guys i am watching guide but the thing is his Eulaizer start from -12dB mine start from 0 how do ichange that ?
arctis 7+ settings for warzone ???? pls
i tried prism it started doing light blue but still only green and blue
I had the same issue took me a lil while to get it workin again
does anyone have the setting for arctis 7+ in warzone?
Dad
I just joined this server to tell whoever works for Steelseries that the software is among the worst I have ever used and you should do something to fix it!!! I bought a €360 headset and the Steelseries engine doesn't even allow me to change my sound profiles, despite it being a function of the engine. it's just so bugged out that it's unusable.
Server error 500 when creating an account on website 🥴
If you can return your headset do so my opinion though
If I could go back in time I would go for the Astros its a shitt show with steel series always
I feel that. Returned my Nova Pro Wireless because of bad software and the dual battery system being worse than in the Arctis Pro Wireless. Now i am here to say that the firmware update for the Apex Pro is very cheap.
They finally implemented a feature that other manufacturers have for over a year now and then they miss out so important features with that Update..
yeah, I'm so furious right now just because nothing is working. the configs don't change no matter what I do to the sliders, the live preview doesn't work so I have no clue what I'm actually changing, and I can't use any other software than Steelseries Engine, it simply doesn't do anything on my headset. on top of that, I used to have a config that worked but the engine deleted it by itself? and it also deleted it out of the cloud where I had previously saved it for situations like this
and then to finish it all, the mods on this server all say in their bio that they don't offer help. never buying from Steelseries again nor recommending it to my friends
The amount of issues on this server alone says enoughabout steel series @native inlet
For me its a lesson learned will never buy anything from them can't return what I have now unfortunately
yeah same
I would argue that it says more about anecdotal evidence
This server has 93 290 members
can anyone help with my issues
i like steelseries idk what yall are on about
ye what ur question
That's a tiny fraction of the amount of people using SteelSeries products
i posted my issue in #archive-user-support
oh alr
I'll check if I can help in a sec
For sure
And the part of people having a problem and NOT coming here must be very huge. All in all i came here after my third steelseries product, that I am unhappy with
i have 2 steelseries products and im very happy with them
That is fine for you 🙂
my headphones broke once i dont even remember what happened but i had the warranty so i got a free upgrade
although i did drop them on the ground... a few times..
Obviously but the same can be said for people who don't have any problems and also don't come here :)
Everyone should be happy with what they bought! Even more so, when they paid premium prices
my current issue is that I can't use the configs for my arctis pro wireless. in other words, I am stuck with the bad sound config the headset already had
the live preview doesn't work and I can't select the configs for some reason
Correct, so we shouldn't even argue about numbers or fractions in the first place, if we dont have them.
I tried reinstalling the engine and drivers like 7 times already now but it doesn't do anything
You should try buying things that aren't mass produced and then you'll see how cheap everything else is :P
a custom keyboard goes for like 500$ doesn't it
or more
Yeah
And I have a pair of in-ears that cost almost twice the price of Nova Pro wireless that doesn't even have a mic (and is cabled)
btw
do u think my issue could be because of the gg engine
or is my keyboard just
messed up
Let's go to #archive-user-support :)
alr
do you have an idea of what I should do regarding my current problem Lennart?
Are you really defending a 370€ for a "GAMING" Headset with worse features and worse comfort and worse software than it's predecessor? I mean it is just worse than the arctis pro wireless in nearly every aspect but kept the same bad behaviours like the white noise after turning them on..
My man is fighting for that promotion
I went with beyerdynamic for headphones and yeah im happy now, and they are cabled also
You know I don't work for SteelSeries, right?
right then, guess even the Steelseries community can't help me with Steelseries problems
Have you asked about it in #archive-user-support?
#archive-user-support is for asking others for help
You can submit a #official-support ticket on the website if you want help from SteelSeries
you know that leads to nothing
Which is the only way of getting "real" support
Whell, the white noise is not an opinion and the software bugs are obviously there, too.
I mean what is your job here anyways? Besides defending bad products you don't even own because they are too bad for your personal preference
I would argue that I know that it does lead to something. I've gotten help there in the past :)
My God dude just sell the headset 🗿
I mostly get bot replies and once I do get help from an actual person they ask me if I restarted my pc already 🤦♂️
I don't have a job here? I own (and have paid for) Arctis Nova Pro Wireless actually
I ain't getting paid here and I don't mind that
Oh I tried the support once and they couldn't help me out. Googling and Reddit did the thing after all. Was something driver related when I had the GameDac for a couple of days before I returned that also
Hello ladies and gentlemen.
I mean let's get realistic
Hello Doggo.
no
Turtle Beach too
steelseries is one of the best gaming brands out there
I'll try that thanks hope it helps but had many issues man it's so frustrating can't stay positive
🗿
Literally
Lets keep it clean
Ok Lennart I will
You can dislike things but mind your language :)
If that is the truth, we live in a very, very sad world
Turtle Beach is poopoo
I like some of their things but def not all.
I would like to announce that I disapprove of Turtle Beach and their products.
Astros
I very much love the tournment mixer products they've made
Dude I just met you and you're a very fonny individual
And making glasses friendly headsets is pretty cool
Ok Lennart we get it you like Turtle Beach more than SteelSeries.
Yeah but what about my 10$ cheap off earbuds ?
Not what I said 😅
Ok Lennart I understand. 😔
Steelseries used to be a great brand with great products but they have become an absolute NoGo and you should avoid their products.
With problems from ranging from the apex pro, over the gamedac to the Arctis and Nova Wireless Pro series. That is just bad and far from an opinion because these problems and bugs DO exist. It's not a thing about "the headset doesnt feel good on my ears" or "I dont like the angle of my keyboard".
Just stay away from steelseries
name 1 keyboard better than the apex pro
come on
That one keyboard from Alibaba
I forgot what its called
It has this Dora print on it
LMAO
I liked the roccat vulcan very much, but then bought the Apex for its omnipoint switches and now they updated the firmware and just missed a BIG opportunity
What problems with Apex Pro? I've had one color on a key die but that's the only problem I've had
roccat vulcan was very good and its a keyboard that i love very much
but
apex pro
atleast in my opinion
Apex Pro marketing got me
is the best keyboard out there
best mass produced keyboard atleast
im sure someone could maybe make a better keyboard for like 3k dollars
if im being 100% honest
i didnt even know
apex pro mini existed
until today
and i just bought one today
and i absolutely love it
I like the Apex very much, too. Also one of the best feeling Keyboards I ever had.
But it took steelseries soooooo long for the Firmware update and then they didnt even manage to get features in there, that a wooting 60 or a razer does have. That's the stuff what makes steelseries so bad.
so if u hate steelseries why are u in here
Then the white noise in the Arctis and Nova Pro wireless... That crap gives you a tinnitus
u haven't answered my quiestion
if u hate steelseries why are u in the steelseries discord
is apex 3 good ??
its decent
wait no
apex 3
well
i wouldn't recommend it
only if u spill water on ur keyboard
i recommend getting an apex 7 or possibly apex pro
thanks
It's never been a problem for me 
To warn people from wasting their money on steelseries products. I am someone who really spends a lot of time watching and reading reviews, when i buy PC products.
I watched hours of reviews and so i bought them. After months of usage, I can guarantee you, that there are products out there that have far less issues that steelseries.
unfortunately they are very expensive in my country
they are expensive keyboards
but worth every cent
Yup. That's why you use your 500 pair of wired IEMs..
instead of noisy nova
Honestly I rarely use them
so dawg
And not for gaming
if you decide to hate steelseries
trhen thats fine
thats your opinion and youre entitled to it
but dont come in here
I just whish i had found a comment like mine, before i bought my products and i am glad, that i could return my GameDac and the Nova
telling people to hate steelseries juist because u do
u can hate steelseries as mnuch as u want
And you can be blind and attacking me, as you want
i dont HATE steelseries and neither i am telling other ppl to hate steelseries. I just spent a lot of money on steeleries products, that have serious issues that noone is talking about
because they dont have serious issues
And i am warning people because i whish i had someone like me, inform me about these issues
I just did a quick test with my Nova Pro wireless, maxing the volume (with nothing running), turning ANC off and pulling the battery. Literally couldn't hear any difference
So I'm not sure why you're calling them noisy. I can't replicate that at all
So either you are lying, or deaf or I had 2 different defective products...
u had 2 defective products
I'm not lying (I have no stake in the company and have criticised them for many things in the past) and while I did have a little bit of tinnitus, I haven't been able to hear it for years so not deaf
Ya you have nothing of worth to add to it
I have been able to hear some white noise in the Arctis Pro wireless for what it's worth
because you cant
what
Don't be rude
just because i dont want to waste my time
It just never bothered me in daily use
Man you were the guy who said i was spreading hate and stuff
how about all three of you, if you have nothing to add, shut the hell up
Whats your problem?
because
that is
what u were doing
And you keep defending this like its your baby, telling people the apex was worth every cent. It is NOT. Please be honest and tell people of actual stuff that is important to know, before buying a $200 Keyboard
Like you were some salesman for steelseries
?
so ur saying the apex pro is not worth the money
No it is not. It's not worth 220€. But THAT is only my opinion
tbh i dont think any keyboard is worth over like $150
but saying steelseries sucks arse with no supporting statments is considered hate
Having that opinion is fine and if someone here posts a question where that opinion is relevant then you're very welcome to share it. But if you just randomly say x product is bad and you shouldn't buy it then you start sounding a little like a street doomsday guy
Kinda like that 
this argument switched sides real quick
what
from what i saw
wym switched sides
you and the other guy were against lennart
Like if someone starts talking about buying a wireless SteelSeries mouse and I see it, then I absolutely will chip in with the fact that I dislike how the standby/sleep function works
Which is the main reason why I use a Logitech mouse
(if only they would use USB-C rather than micro)
nice
G Pro X Superlight here :)
Might buy a corsair honestly
lol
what, keyboard?
im thinking about getting a g pro
Mouse
but i might get a model o instead
anyone has weird brrr brrr sound with nova pro wireless when noise cancellation is on ?
Not a big fan of Corsair mice but I haven't used them in a while
those mountain keyboards also look pretty cool
corsair does have pretty good products
There is no "best brand"
I would agree. It's all about personal preference
and am currently using their ram
i was about to say that
Kinda like there's no "best phone" for everyone
yea
You can't deny that there is a driver bug in the GameDac that causes the "Game" Audio not to show up after the PC start.
You can't deny the white noise in the Arctis Pro Wireless
You can't deny that the Nova Pro Wireless is less comfy that the arctis and that the dual battery feature has become worse and it's worse that you are forced to use the bad sonar software.
And you can't deny that steeleries missed out bad with their apex firmware upgrade, which not only comes very late but misses good features
Prove me wrong on these facts.
All you do is booing me out for telling the truth about my bad experiences with steelseries products over the past 2 years.. Whats wrong with you weird guys? It's like i am attacking your personal belongings, you seem to be some harda$$ fanboys with nothing but blind love for every product that company throws on the market
or best computer
but you can tho
you can deny it
i deny it
I'm a big fan of Corsair
lol
Dude calm down
I was about to go, after my last big post 🙂
"warn people"
"You can't deny that the Nova Pro Wireless is less comfy that the arctis and that the dual battery feature has become worse and it's worse that you are forced to use the bad sonar software."
I agree with the Sonar requirement. Disagree with the rest :)
ok bye
"You can't deny that there is a driver bug in the GameDac that causes the "Game" Audio not to show up after the PC start."
I haven't use dthe GameDac a ton but have never had that problem
"And you can't deny that steeleries missed out bad with their apex firmware upgrade, which not only comes very late but misses good features"
As long as they didn't advertise the keyboard having those issues then I don't see a problem? To me many of those extra features are very gimmicky
Okay have there been FW updates in the past 2 Monts? To be more precise: Advertised is that the headset doesnt't need to reconnect, when taking out the battery and replacing it within 8 sec, and even in a 3 sec change, the headset needed to reconnect and it just took longer than the arctis.
A very big missed opportunity on the featureset of the apex and its new dual actuation.
Dude i can't even do
w = 1.3 mm actuation
w+Shift (for running) after 3mm actuation..
That is a missed opportunity there. Because i can just trigger some makros or trigger another key.. but 2 Keys in one press after xMM actuation?
I just tested it and it works fine at 5 seconds. In all the times I've swapped the battery I've never had to manually turn it on
Yes it turns back on from itself but it needs to reconnect and that alone takes longer that starting up my older arctis. At least when I had the nova.
Damn you guys still going
It takes 8 seconds?
5 for ANC to turn on
I didn't take the time honestly but when I got my hands on it and changed the battery It took a lot longer to be able to hear and speak to my teammates, than just pressing the on button, on the arctis, after i put in the battery there.
:D
ill go play one more game and ill come back
I think I just did that on an old Apex Pro :D
Can you please try if it works?
I know, i know
Gimme a sec
But please let me know if that works
Will do
Works. At least with W + Shift in CS:GO
Do remember to save though, I thought it was broken at first, haha
Dude... 😣 How?
I do save, and when I get to the point where the second actuation is reached, it just does nothing..
Have you set both actuation points?
If I put in some other key than shift, it works. But I just cant make it work like that ->
Pressing W for <50% is just walking (w)
Pressing W for >50% is W+shift
:/
Nah I'm good. Big thanks you're offering help, i appreciate that but I'll just take it, as it is. I have played the last 25 years pressing shift for running or walking. Won't kill me now.
Also it's 1 am over here, i'll head to bed.
Same time zone here. Happy to help
God bless you, have a good night and stay away from (some) steelseries products 😛
Gotta turn it off again or it will screw with my typing 
Likewise! :)
I should be playing CoD/WZ anyway :D
its over finally?>
No reason to continue that conversation @jaunty musk :)
alright im so rry
Sorry to disappoint :P
sorry*
It's all good, no worries :)
eh hows ur day been
Very quiet, been doing basically nothing. But it's been good, thanks. How about you?
oh heck yeah i been enjoying it, got apex pro tkl 2023 and got a brand new arctis pro wireless today
now im saving up for a aerox 3 wireless for the full steelseries setup.
i got the apex pro mini today
nice! i was gonna get that but i really like the oled screen so i didnt cop it
if there was a model with it, would had bought it
yeah i kind of wanted to get the tkl version
but they only had the mini
and
it was like 40% off
so
decided to just get that
does the steel series 9x not have spatial?
no idea mate
i'd recommend using likje
hyperx or sum
for ur headset
just my opinion tho
its what i personally use
does steelseries make like pc parts?
I kinda want the new wireless version but they don't make it in Nordic variety 
about to return these man
oh dam, they need to make one
cant even tell which way shots are fired from on cod
do ur research before u buy sum
yeah the wireless is sick
its 200 dollars
apex pro tkl wireless exists?
I'm not a big fan of how standby/sleep works on those. It doesn't just instantly work like it was never off
Lemme find it
my apex mini is really good tho
i've said this way too many times now
but
i love it
They launched the TKL WL like last month so it's pretty new
ima be honest
i didn't even know they had an apex pro mini until today
and i have it now
Damn imagine needing a Keyboard, I have a laptop you losers (pls end my suffering I can't launch Chrome if I'm not wired)
can we share configurations we've made in sonar?
does anyone know how to fix this
i have steelseries recording the wrong screen
i have a laptop and a monitor
its recording the laptop screen
please help
@cedar wadi
So can you like do ur job or???
So like, I'm a mod not staff ☺
Who is staff
Do u know how to fix this
How to make ticket
hi, do you use the sonar software?
hello mr moderator
How long does delivery take from website? Said 3 to 5 days but im uk and not sure where there based
so it'll ship from Denmark, you'll be fine.
I should be mod
Should come sometime next week
anyone knows if the nova pros get a discount around black friday?
Why not nova 7?
What is difference
idk
I always buy the pros :c
There is x2 price diff
I have nova 7 and i like it
Playing cod mw2
I bought the arctis pro but the earcup broke
2 years ago
And my warrant just expired the week before that :C
wait lemme see the specs if there is litt no diff amma buy the 7
hi
Just got the apex pro mini and I can't seem to change illumination settings via the GG app, anyone had this issue before?
Hello everyone,
Anyone know when the black friday is end (it's for the promotion on the Steelseries website) ?
the only bad thing about apex 7 is that cable is thick
It's because of the USB port
yeah 2 of those
but why is there 2 may i ask
website is bugging so much
Is nova 7 better than nova 3 or arctis 7p-9?
my nova 7 has creaking sound while taking on
I have the arctis pro wireless and nova pro wireless, and the arctis pro's feel more comfortable
I also wear glasses so maybe that's why
Also the little receiver things that come with them burn into the screen, I try to be weary of that with my nova's but the arctis one is messed up
Anyone use aerox 3?
İ was wondering can i use the aerox 3 with palm or should i buy aerox 5
I just joined to get some help on my Apex pro mini wireless PS5 connection issues I'll jump over to support as Facebook support never replies. 👍
hi
I think I'm just going to get the Corsair k70 mini wireless As I don't seem to be able to get any support from SteelSeries whatsoever
Hey guys, I'm looking to buy Arctis 7 nova wireless headset but my PC does not have a usb-c port. Can I use a $2 usb c to a adapter to connect the dongle to my PC? Do I lose audio quality/connection range by doing so?
I believe you can do it and I don’t think you will lose audio quality
This might seem like a novice question but I'm new: I keep trying to update "critical firmware" on my Aerox 9 mouse but I can't seem to understand the step one instructions for firmware. How can I get my mac to register the wireless mouse when it's in 2.4G mode
any idea as to why my aerox 9 mouse's illumination now goes back to default rgb scan-through after being charged via wired connection to my computer? it seems to no longer acknowledge GG settings unless i restart the computer
this seems to be a trend, as even my apex mini wireless keyboard does this too, but the workaround seems to be using Prism for the keyboard and my arena 7s. sadly, however, this workaround cannot be had with the aerox 9 as it is not yet supported by Prism
do arctis 7s have the same hinge issue as arctis pros
1st ever SteelSeries product never again $500 for keyboard don't work on ps5 as stated, no onboard profiles without software running Customer support is non existent
Also joining this discord just to let someone know that your app is essentially malware. I dont know how it got on my PC as I never downloaded it. Moreover, initially I thought it was my mouse software (my mistake) so I decided well I'll turn off all of the overlay bullsht thats trying to push me on to Moments. So I turned it all off. The next day it was back. The settings were all back to ON. But to be fair, I said, "well maybe I missed some, or messed something up. So this time I will make damn sure I turn everything off." And I did just that.
The next day, once again, all the settings were turned back to ON. In addition, it is no longer allowing me to turn off the Gameplay Capture. Nor will it allow me to turn off "Allow Moments to capture while gaming". Also cannot turn off any of the settings in the Desktop Capture Mode or Auto Scan for games. Clicking the On/Off Toggle greys it out momentarily, then it returns to the On position. This is some truly sketchy and seemingly invasive bullsh*t.
Do you have anything to say about this??
@tight leaf @normal shadow @vestal edge @earnest forum
why site isnt working
you pinged 3 bots and some random person
Are there any active coupon codes or anything does anybody know?
brother I changed the name as a joke, I have no power here
Maybe try uninstalling the software
no
How long is SteelSeries customer support down for
😦
hi i jsut got my steelseries artic 9's
and i cant set up the sound or mic can someone help
any 1 know how to fix the Aerox 5 thumb button (B9) so that it decrease to like 400 CPI when its pressed ?
yoo 8 years on discord
Nice, 7 years for me since the 8th of November in 2015 :D
can someone help me??
my headset isnt showing up on the engine
if anyone knows how to fix this please dm me
Having the same problem, im trying to add it via the website but the website seems to be down for some reason
Been wondering the same thing
is the wired Steelseries Nova Pro for PC compatible with an Elgato 4K60 capture card?
is this headset also compatible with Elgato Steam Deck?
Have you tried switching it off and on again?
Hi! There is something I noticed mechanically about the Steelseries Nova Pro Wireless
Is the left earcup (the earcup, where the mic&turn on button is positioned etc.) also looser than the right for you as well or is it just me?
When am talking about looser, I mean the spot where you can rotate it. If it's looser than the other.
how is inzone h9?
Evening everyone. I am trying to download a link to adjust settings on the 9x headset, though the link is not working. Anyone have it downloaded? TIA
hi
