#❓┃support-questions
1 messages · Page 9 of 1
you will see by the response from The Master, you just need to wait and be patient (:
by checking your dm's from ticket bot
if u got accepted its going to be most likely looking like this
Hello, if i buy kit, should i get it on all bestrust servers ?
Hey
There is an option to buy it for one server only or all of our servers
Ok thanks bro
how do i get the rustyloot.gg kit
type ./rustyloot in game to get info about it
thx
I was banned for no reason. It's just that the id Qc3QrWkBI is registered in the ban?How can I find out why?
Whats going on?
Have you submitted a ticket?
I cant send a picture
yes
You´ll have to wait for an admin to answer it.
Have you received an answer to that ticket?
0
What do you mean? On discord?
no,I'm waiting for an answer
I don't understand why?
Okay, as Knall said, you're just going to have to wait for the admins to get to it. They receive a lot of tickets so sometimes it takes a little bit
Be patient of your ticket and keep this out of the public chat please.
This isn’t where to discuss tickets
How do I find out the reason for my ban?
good
I want to send server photos to inquire about wipe times. I want to know the full wipe. It says just fullwipe 9.04 and it says in the description next fullwipe 13.04.
You can DM me, and I’ll explain it to you there
Isn't the full wipe done every month???
For what server are we talking about right now?
dm
Take a look at #1265998262821847052
anybode else got kicked for "cheating" when you wasnt?
what server?
but you got only kicked or banned also?
i have but no one is answaring
u mean u got kicked for flyhack violation or what thing
no my friend also got banned, we were kicked at the same time, for "cheating" and permantly banned also. it says" disconnected: kicked: cheating | (id:)PUoRasv-Dz | Timeleft:Perm"
do you have any clips of you playing?
This can sometimes take a while but our staff will look at your ticket
Have you created an unban appeal?
i mean if you made a ticket you just need to wait then, shouldnt take very long
no, but i were defently not cheating, dosnt make sense, we have been playing for 2-3hours and gotten killed manytimes by op players, so i dont know what cheats we were using
Create an unban appeal and wait for a response
if you created the ticket, wait
i have had a ticket open for 8 hours
not enough then
you need to wait it usually takes around 24-48 hours for a response
Its been 2.5 hours
I played on a soo server yesterday, and a guy gave me his base and a player was doorcamping the base and died twice, then early today i was banned from all solo servers, but the reasoon then was "group limit" and the ban was for 6days, but now i have played for 2-3 hours on a duo server and is now perm banned for cheating. dont know why
And unban appeals take time as the moderators previously said multiple times so you can wait for a response and take a break from playing for a bit
i played on solo i ment yesterday" Okay, thanks for the answer, i appreciate it. but my base will probaly get raied since i had my door open, then got kicked 😦
ok, wait for response
does rust+ work on these severs?
Yup!
Can anyone tell me if there is progress on my ticket , please😅
Hard to tell, admins are trying their best to deal with the tickets. It’s high flow and can take some time, please be patient.
if i buy vip what time can i join servers
When you buy vip, it will come right away. You just need to rejoin and then you’ll have it.
so ill be able to join before people that dont or does the server start at the same time for vip members too
You can always join if the others can, what is meant by skip queue is only useful if the server is full and then you want to join. Normally you then have to wait until a place becomes free. There may also be other people waiting their turn before you. However, if you have a VIP rank, you will be given priority over the others who are waiting.
Anyone knows that if you breake the rules and get banned for group limit do you get banned from all the servers or just the solo? Also it was the first time
Why is there a queue for the Duo sever when it has 148 pop??
are we farming queue skips?
I got a answar from my ticket now, but it was a only a message repeating the reason for ban, not explaining why i got banned. Which was imfor «cheating» on a duo server which i NEVER did, please dont let med wait 24h again for a explanation 😭
/link
You can only use it in game
usually there’s evidence or an admin witnessing it for these bans, tho i don’t know your situation
You will not be shown the evidence though so you don´t know what you did that got you caught.
true👍🏼
I was on a solo and were with someone for mby 15m and the next day i was banned, i aint complaining about that, i then hoped on one of the duo server instead and played with a friend, we played for some hours then both were just insta banned for cheating. i was litterly just in my base, and was never cheating, i would really like the get a answar for that, but i probely wont because there is no reason. I really hope this get fixed cause bestrust are really good serveres and being permantly banned will make it really hard to enjoy rust
If its actually a false ban then the banning admin will take a look at everything again and then decide whether youre allowed to play here or not. But there are no bans for no reason.
I trust that, but when you get banned from bestrust solo servers, do you get banned from all servers? I had a 6 day ban on the solo, so when i was able to play on the duo server i thought i was good?
Im not sure but I would think that you would get banned from all Solo servers for breaking the group limit but could still play Duo, Trio, Quad and main but I don´t know if thats true
How long do I have to wait for my application to be approved?whitelist
You´ll have to wait for an Owner to look through it. May take some time due to the large amounts of applications
Will you send me a private message when you pass?
You will be sent a message by the ticket bot
Submit a ticket and wait for an answer
I understand that one of the rules regarding "cheating" is that using a Rust account that was bought or given to you is not allowed. I was given a Rust account by a friend and didn’t realize that playing on a gifted account goes against the community guidelines. I only used it because the game is quite expensive.
However, I also have another Steam account that I’ve owned for over 10 years. Neither of the accounts have been flagged or violated the Steam Subscriber Agreement. If I start playing Rust on that original account, will it also be banned from your BestRust servers?
I waited 24 hours hoping for a response, and would like a explanation instead of a statement. Any help would be greatly appreciated. If i am perm banned then really dont have any servers to play on.
do u have any proof of your innocence?
proof of playing without cheating? or that i own my account?
playing without cheating
Only that i played with my friend for sevreal hours and everything was, good i didnt have any conflicts with multiplayer ppl either, i only died because they had guns and i had bow at the time, so i really dont understand what "cheating" is then
dm me
Okay
If you play while youre banned on another account it would be ban evading
<@&464827801644695552> hey i was just unbanned and now im banned again for suspicious account
can you just quickly review it and unban me pls
Ban and appeals, is not moderators job. Please make a ticket and wait for an admin to check it out, Thanks.
Make a appeal
my ban took a week and a half last time man i don't wanna wait that time again :(
i get modding this many servers takes a lot of time but come on man
I apologise your situation, but the same goes for everyone. Please make an appeal and they will get to you as soon as they can.
prayers up for the appeal🙏🏻 free my mansss
any arab looking for team dm me
please go to #1326921774302232677 and ask there
What is it with these support tickets not being able to answer our question, i am being banned for cheating wich is a big statement, when trying to explain my case all i get back is "appiled denied" and i was asking so many times if i can get a explanation and not a statement, yet i just get a no instead, i have not cheated sooo pleeeeeasee give me explanaion and tell me what "cheating" means
can you send me your steam id
steamid not friend invite
Cheating is using third party software for advantages in a game, if you've been banned then there's proof of it.
insane1028, i have not used
Steam ID is the link
i am now playing on rustfornoobs and on a official server, and isnt getting banned. https://steamcommunity.com/profiles/76561199321892824/
i dont have any third party software, and defently aint playing with a advantage
As a mod i can't really help you with the unban, but all i can say it's that bans are not given for free, all i can say it's sorry.
Really just seems like a got a ban for no reason, i could send all my hardware logs or anything i dont know what you could use as proof but is happy to provide. i understand you cant do anything, but my appeal is just being blank denied with any reasoning
what server are you on right now?
rustfornoobs.com solo only 157/180 pop
overall now i have been waiting for 30h atleast and still cant get a explanation. if i got banned then i got banned for something i dont even know i did
wait please.
i wouldnt be asking for so much help and being annoing if i the acusations were true, which i strongly believe aint
can you stream me your gameplay right now?
ye sure
How do i check what number server i am on
Click esc and then go to sesion, you have all the info there
it doesnt say the number
Can you send a screenshot of it here?
If there is no number, then you are mostly likey on #1 (which dont have numbers)
Example:
#2
#1
tou can see it in server name
if ther is no number its mean #1
Shouldn't have. My hours stayed the same since the play2win
I would open a ticket but I don’t really play best rust since the server goes dead after a day so I don’t want to waste your time
I woudlnt consider it wasting our time. we want to help as much as we can! Although in this case, an admin would look at the ticket
when is wipe Solo/Duo/Trio 2x #3 ? The website says it's in 35 minutes, but the discord says it's in 6 hours.
Make sure you look at the right region, there’s US and EU
hello i got banned there is 3month ago if i use another steam account i can play?
No, that’s ban evading, our anti cheat will detect it from your IP and you will automatically get banned.
okay but can u just unban me because i got banned for cheating when i didn't. when i got banned, i sent message to a staff and he never answer to me
i had to send to him a files from steam for prove i didn't cheat and he didn't answer after
Make a ban appeal ticket and wait for an admin to review
where can i do this ?ù
They will answer when they are able too
ok thx
hello, the server solo only x2 are lagging very badly
Make a ticket in #❓┃submit-a-ticket and we will ping the owners in it for you, so they can look into it
can someone answer to my ticket or ping a staff who can
Unfortunately we can't do that everyone has to wait
When I applied for the whitelist, the management sent me a message and I didn't see it, do I need to wait for the next time?
What exactly do you mean you did´nt see it
I didn't reply when he messaged
Your Ticket is still open so you can just answer
I answered seven hours ago, but no one has replied yet
You´ll have to wait for an admin to answer you
okay
How does the auto sorter work you get at 100 hours?
Should work like every other Auto Sorter in rust. At 100 hours it just gives you access to use it.
linked account and i dont have access to kit?
Do /link again or wait a bit. It can take up to 10 minutes
ty
? hepl pls BESTRUST SOLO/DUO #2, player FATIQUE play more 2 player, limigted group
Submit a player report in #❓┃submit-a-ticket
how does the autosort work
The box sorter is currently not working but the furnace sorter should be working
hi - does bestrust run any modded duo servers that are not bi-weekly wipes? would ideally like one that wipes weekly instead of twice a week
kicked : Suspicious account
#❓┃submit-a-ticket and click on ban appeal
Hello, No we dont. You can put this in #1135493215374553138
i made this , but how long i should be whait ?
there are a lot of admins online right now so propably not a lot
ty
how to remove the blue box telling me to link account
open a ticket explain your problem maybe with pictures so we can help you
hi
you do not have the required premission to access this kit I'm having this problem
@strong shore
Hey! What kit are you trying to access?
free ones
Are you trying to access the kits for playing a certain number of hours?
#🏆┃playtime-rewards┃🏆
what server
Yo
Hi
how do you verify your account
i did mine so long ago and my friend wants to verify but i dont know how to do it anymore
Do /link in-game
You will need to make sure you linked your discord with bestrust as well. You can do so here
ok thank you
why is duo #3 caped at 150 and 100+ in queue
please respond to my ticket i bought vip and its not coming through???
An owner will respond as soon as they come to your ticket
how do I connect my steam account with best rudt to get kits?
https://link.bestrustservers.com/
You have to log in with the steam account that youre playing with on our servers and your current discord account.
Hello guys. Any mods know why the duo 3 is capped 150 pop?
hey guys will anyone extend the duo #3 ??????????
my game crash and my duo waiting for me and now ı cant enter the server haloooooooo admiiiiiiiins
Ye pls
/playtime
you have to use that in game
so no adding slots
what?
Not that I know of but sometimes you´ll have to wait ~10 mins till it activates. If its still not there after 10 minutes #❓┃submit-a-ticket in the VIP Store section.
why does the server keep saying that i didn't join the discord server?
Ive linked everything but it keeps saying that
There seem to be problems with the linking system at the moment
Hi <@&513265319096221697> why is duo3 capped at 150, please expand, people are waitiing in que, you make it a dead server
Please refrain from tagging the Admin role.
ok
i wanted to let them know that server is broken, os they can have more players, trying to help them not to ruin the reputation
how to activate discord bust and discord kit
/kit
i verified the account but it still pops out how ?
There are currently problems with the linking system. Its being looked into so please be patient
I'm already on Discord but it says I don't have the prerequisites for Discord and Bust Kit.
Linking system is experiencing problems, Be patient.
the link command isnt working but the website says all accounts linked and i joined the steam group what do ido now?
There are currently problems with the linking system. Its being looked into so please be patient
there is a cute box in the middle of my game stopping me from playing.... how long do u think it is gonna take to be fixed?
Could you send us a Screenshot of that box?
Knall, when wil the duo3 get fixed?
I don´t know
i can t get my discord kit in game
The linking system is having problems at the moment
hello, the linking system is down right now, we are looking into it and fixing it asap, please be patient
ok ty
is anybody trying to fix duo3?
what is happening with duo 3? @wintry blaze
the pop is capped at 150 players, never seen that on that server
@polar nest the pop is capped, never seen that, server cannot grow
Fix triple top
Увеличьте количество игроков придурки
not sure what is the reason behind that, but we are having problems with our servers right now, and also with the linking system, it will be fixed asap, plase be patient
?
I have linked my discord and steam and yet i dont see how to verify myself to get this blue rectangle off my rust screen
The linking system is broken at the moment which is most likely the cause of your issue
tried to link. i couldnt C0m0
Where is the linking guide? I've linked before but its asking me to again
The linking system is broken at the moment which means the ingame server will not realize youre already linked
Oh.. nvm.
I see your message now Knall
Does that mean im not getting my time played?
Playtime still counts
Why do i not have the discord kits when everything is linked?
read 2 messages above you
ohh
The /link command is having issues
who can ban cheater i have proof 100% video fly with eoka, i lost all my staff(
Make a player report in #❓┃submit-a-ticket
i`m write pls check(
You´ll have to wait for one of the admins to look at him
hey, i already link accounts and verify and still cant link it in game
Hello, the linking system is not working propperly right now thats why you cant link it ingame
ok thanks
i got message that im not in discord or not verified what can i do if i verified
hello, its because that our linking system is not working properly right now
okay thank you
hello i need link my diskord
Its currently not working
What should I do if the /link command doesn't work for me?
the linking system is currently not working, but it will be fixed asap
How long will it take to get edits?
not sure, but we are working on it
Okay, thank you
guys i am verified on discord server but the rust server says i have to verify but i dont have the channel anymore
Theres currently issues with the linking system
the info above the hotbar ist pretty annoying
@fading frost more slots pls 100 player in queue and only 150 spots
I a not endured, please open free slots DUO#2 , queue 140 people!!!
how to report trio squad on solo server?
in the #❓┃submit-a-ticket section
Hello here's a EU trio that just fully wiped.
client.connect trio-2x-4.bestrustservers.com
How can I put kit nitro
/kit ingame
Oh, that was great
w
Hello, is the server duo #5 gonna stay at 150 max player or cap will be increase ?
The Player caps for Vanilla servers will not be increased
ok thanks
why ????
A ban is never a mistake, your appeal was looked over again and denied.
Look at #💬┃vanilla-chat
Keep out of appeals in public chat, Your appeal was denied. Make another one or keep it out of chat.
There is always a reason why it has been denied you just wont always be told the reason
Please keep ban appeals out of public chat.
https://store.bestrustservers.com/category/vanilla
1 month queue Skip is only 0.95€ for one server or 2.45€ for all vanilla servers.
@next fog@terse quest
DUO 7 not online
where is duo wipe
duo wipe???
WHERE IS DUO WIPE !
Why duo-7 offonline
hello why duo 7 not appearing online
<@&513265319096221697> ^^
we are aware that duo #7 and solo 2x #6 are currently online farkas has been notified
is "farkas" in the room with us right now?
nah he chilling
no .-.
duo#7 us or eu?
Us
why are kits not working
Please try to restart your game, Also make sure that your Discord and steam are linked.
WHERE IS QUAD #3
how to use kits on vanilla
no kits on vanilla bro, thats why it vanilla
only on modded
thank god
WHERE IS MY GAH DAYM DUO 2X #5 YOUR ASS IS ON THE LINE
Sir, this is a Wendy's restaurant
IM BOUTTA START BEATING MY SMONGJUS
D:
No but seriously, we made the team aware. We just need to be patient for the time being
Have you tried turning it on and off?
how fast can u upgrade/repair wall after it has been damaged?
30 Seconds untill you can do any repairs
then how the f*** bro upgraded his wall after 20 seconnds of no hitting? have a clip on vanilla. Are the servers modded or what?
No vanilla is vanilla, but high chances are that the 30 seconds went by
weve got a clip and timer says the truth man, we can show u
bro i counted 20 seconds on my video, its vanilla and he upgraded after 20 secs
guys 10 seconds chill
Once you damage the wall timer starts immediately at 29 seconds as the first hit is the 1st second, unless something has changed in game mechanics
still 9 seconds or even more, will show u the clip once its uploaded on yt
Ya fair enough all we can do is take a look at the clip
yeah
idk if there are even cheats to do sth like that
I was gonna say i dont think there is such thing
sent u both clip
on which server are you playing?
<@&464827801644695552> my account was supposed to get unbanned but im still getting kicked for "suspicious account" please unban me without having to go through the appeals process again.
i've waited 3 weeks to play on your servers
Us mods don't have those perms, but don't tag any more roles please, do you still have your ticket opened?
its closed but i was supposed to be unbanned do you need the ticket number?
nvm no ticket number, u should prob have those added
No, no, but do you remember which admin told you that you were going to be unbanned?
it says staff member "you should be able to join now"
DM me
Welp, thanks Wavy for responding to him
bro where are bestrust servers
Some Servers are having Problems but the Team is Working on it
Are there No Servers at all apearing for u?
ah okey it looks like strange
yeah, just some servers appear me but like 20 players max
Hello, It’s because of rust’s list of servers. It happens when u click refresh few times. All of our servers are working
Some of our servers are offline, but our team continues to work in this direction :))
Has anyone managed to connect to solo #2 ?
There are currently 140 people online
It's good, I succeeded
and why is servers full queue with 150 slots
but is always 250/300 slots
Vanilla servers are capped while the modded ones extend their slots
thats a new update
how can i see my kd?
If i'm not wrong, there isn't any K/D logs, i dont really remember if there's any kind of page for it, but maybe on battlemetrics if there actually is a page dedicated for K/D and hours, try there
hello what the difference between the map wipe and full wipe please ?
Full wipe will reset the map and Blueprint.
Map will will only reset the map
Yep
Any info on:
Disconnected: EAC: Corrupt or invalid backend message?
Not sure whats happening It wont let me connect
Hello, this means rust anti cheat files are corrupt. Locate the "EasyAntiCheat" folder and delete it completely. Then verify your game files. From the Library section, right-click on Rust and select Properties from the menu. This should help you if not contact me. Have a good day
game stucks in "downloading world %0.2" whats problem how can solve it
If you havent tried restarting the game please do so
I would like to ask, that why are we dying when disconnecting, then joining back to the server? I just disconnected 2 hours ago, then i loaded in, and it says like i klld myself
If you disconnected with bleeding or without clothing in the snow then you´ll die. Im not sure why it shows you that you f1ed.
No, i was on 100 health, with no bleeding, also in forest area
Then I dont know why or how you died but always put your loot in boxes before logging off. So you dont lose your loot when this happens
I crafted 20 syringes, and i had a decent kit on me, but it despawned... this happened to my friend yesterday, now me
Sorry to hear that you lost loot to that but there is nothing that we can do about it. Just put your loot away before logging off to prevent this
can any admins answar my ticket?
They will answer you as soon as they get to it
its been 20 min
There a lots of tickets but not that many admins so please be patient
Hey admins will u change the pop of the duos or trioa or is this always gonna be 150 max sv
The player slots for the vanilla servers will not be raised
Bestrust Solo/Duo 2x #2 its europe or america
EU
Why do I want to enter the server, and a suspicious account writes to me??
You have been banned for suspicious account of cheats, open a ticket appeal, it's not a confirmed thing, but you have to get checked.
So I've never even played on your servers, and I don't have a ban on any server, I have 2k hours, what cheats?)
so we not banning trios on a solo server
If you saw them teaming then report them by #❓┃submit-a-ticket
I'm sorry for your inconvenience, but our admins can't look at all players at a same time on all servers, as Koala said, it would be better if you open a report ticket.
Why do I want to enter the server, and a suspicious account writes to me??
What do you mean @burnt mirage
I wanted to log in to the server, but I was kicked out because of a suspicious account.
becouse you cheaitng i guess
Create a ticket @burnt mirage plz
I created a ticket and sent the configs in it.
10-4
I thought the admins would take all suggestions into consideration and at least bother to respond positively or negatively, but that's not the case.
After 800 hours on the best Rust servers, this isn't the first time I've been disappointed. 👍
Im banned for no reason
What's the reason?
#❓┃submit-a-ticket and make a Ban appeal
I have a ticket
Then please wait for an Admin to answer you
is there any admin or mod for ban someone to who teaming ? I have a clip aswell.
Open a report ticket on #❓┃submit-a-ticket
I did it but they are still playing thats sad
Just wait for an admin to look at it. They´ll be banned if he sees them teaming.
Okay but i should say to that there is too many people complaining about teaming in solo 2x nobody get ban yet
They never hide it living same base
then they should F7 report them and make a ticket on the discord.
i just said it to you for let u know. I did everything for report
I assure you that the Admins will look at it once they get to it.
thx 🙂
why i cant make two tickets
Limit is one
do mini spawn on road on vanilla trio server ?
Hello, No they don’t.
Hello team, I got banned, can you lift it?
Please open a ban appeal ticket in #❓┃submit-a-ticket.
Hey Mert, if you have suggestions for the server please look at posting in #1135493215374553138 .
To\ speak with an admin, please log a ticket
Many people complain about them and their profile is level 1 why doesn't anyone look at it? STEAM ID: 76561199804117879
From what i saw i'm on the same server, she's a diamond rank, you should still open a report, but from my view i dont think someone would buy such a rank to just be banned for "cheating"
Does rank matter when most people are complaining? You lost players because of this. I am removing the Turks from the server now.
You already got told, you have to open a ticket if you want a cheater banned, if you have proof then that's better, you don't even need it but it helps a lot
I opened it on a ticket, but it's of no use, sorry.
There are still a lot of complaints in the game chat but no one cares.
why did you keep quiet?
any admin here??????
HELLOOO
Anyway, there is no need for help and tickets, we have already left the server, thank you.
There's probably no admins online at this time.
It doesn't matter anymore
wheres the proof of me cheating
dwag u left call and just on mute
i made a ticket
Usually how many time when they answer my ticket?
What kind of ticket did you make?
how do i get a 300 scrap and some more stuff
Hey, please use #❓┃submit-a-ticket to submit an appeal Ticket. Admins will review your case
What do you mean? Like a kit? You can do /kit in-game to see what is available to you
hey i am getting hardcore package loss lags on youre server is there something how to fix it
ok
Hey, are you getting an error message when joining? If so, what does the message say
Hey, we have not had any reports of lag. Can you please check on your end everything is working fine
How does spawning work on modded servers?
you spawn randomly around the map
oh ok
why are the modded ones 500 pop and the vanillas 150????
this server is dying and the admins are doing nothing
vanilla servers are capped at 150 pop, because of them not earning any money, there is no kits and the servers are expensive. that is why
While modded servers finance themselves and parts of the Vanilla servers.
i linked everythhing..
hello admins, where i can send report to players on solo x2
on #❓┃submit-a-ticket section
what cooldown for bot?
because i choose the wrong one, and now its cooldown
no cooldown, the ticket you made has to be closed by an admin
make a "player report" in #❓┃submit-a-ticket
can someone close it? i choose the wrong one, about a ban, but i wanna sent report to 2 guys for teaming on solo server
Knall can you close it?
Dm me the Info rq ill look into them. As i cannot close your ticket
Is an admin able to help me remove some walls? I messed up my base.
Admins dont interfere with gameplay this includes removing walls that you placed wrong. Gotta softside them
I honestly have no idea what your anti-cheat system or admins do to investigate cheaters, I opened a report yesterday and was dismissed, but that player is allowed to destroy my entire with his boyfriends while he prefires a 5x5 every angle, before even showing
create ticket one more time, and gather clips
I can't gather clips, whenever I try to shadowplay or Nividia record anything it crashes my computer, only happens on Bestrust servers no idea why, additionally I feel stupid being the only person trying to gather evidence or open tickets when literally every other player on the server is calling them out for cheating, just seems redundant
Open a ticket, all we can do is review and monitor again
how do i get skinbox
Next weekend I guess
1500 hours, elite rank for playtine
yea nvm these severs suck dick
why is ticket support ignoring me
wdym?
they dont message back
whats the topic of your ticket?
i got banned for literally no reason and they dont explain anything
u cant get banned without reason, be patient
apparently cheater association but none of my team cheats and some of my team is still on so i dont get it
Hey did the solo duo trio 2x serv just died?
Same question
so its getting rewipe? @glacial inlet
wdym rewiped???
server just died maybe will be rewiped
+1
same map?
idk lets wait farkas or someone to answer
wheres the connect to the server?
server just vanished from history played so its gonna get wipe i thinks
Trio 2x server is up, join F1 console: client.connect trio-2x.bestrustservers.com
VPN Requires
#❓┃submit-a-ticket if u are vpn blocked
does vpn need approval? how do i do that if i need it
#❓┃submit-a-ticket and click on VPN Whitelist
How do i know the server's commands
if i make a ticket for teaming and they got banned i dont get my loot back?
No you wont
i got banned for cheater assosiacion but he wasnt cheating
Doubt that
i verifyied my acc and idk how to get the free stuff for it
Use /link in game then use /kits
yea didnt work
.
reconnect
do i get a kit for boosting the server?
do i keep the kit forever?
until u are boosting discord server ig
Does solo duo trio #4 who
Wipe
Check out here #📅┃wipe-schedules
how long do i wait to admins to reply for ban appel
It could take some hours, our admins are very busy sometimes too
ok il wait its just that i played yesterday and now i banned for cheating i didint even do anything
3ticker made only 1answerd. Still banned for a reason i never done
duo#5 can you increase the player limit we have been waiting in line for 20 minutes
The capacity is not increased on the vanilla servers, only on the modded servers
What do you mean, is there a limit of 150? We played this server before, it wasn't like this.
Please just ask in one channel
is anyone in support able to help me ? i have clear evidence of a cheater
Open a report ticket at #❓┃submit-a-ticket
Is there any way I can see what server I played? lol I don't see it in the recently played list on game (I linked my acc with the disc and server tho)
You can check this out on BattleMetrics
Hi Mods/admins that are handeling this question. Quick question : is there a way for me to see my kd on the 2x main EU server?
dude why dosent it let me claim my discord kit
ive linked my account, logged in through the website and rejoined like 3 times
did you type in-game /link?
We don't have that feature available. I recommend making a suggestion in #1135493215374553138 as a plugin
why cant i claim my reward for linking discord and steam? /link isnt working
the link command should work
ah i can claim it by /kit
where can i see playtime? and where i put the command
do /playtime ingame
it only works in modded?
works on vanilla too
does the que skip work on vanilla too or only in modded
Queue skip is only on vanilla since they´re the only capped servers
Not sure because I dont handle that
alr i just think its wierd it used to be more on all the servers
because it got changed only here
yea but isnt it wierd that solo servers have 200 max but for the year i have played on these servers i never seen solo server go over 150 pop
why im lagging only on your servers i have 56 ping and its teleporting me back always
hi, have you checked if you have packet loss?
Is anyone available
Whats up
Lol on slow down now. I'd prefer a PM if possible.
Sure.
no
how doese the box sorter work for 100h playtime? i have the furnace sorter but no box sorter
box sorter currently not working
ah ok thy
looking for a team
you can search for team here #1326921774302232677
i get kicked when i join solo only server
Do you get a message?
Does this happen on other BestRust servers?
how do i get the kit from the rustyloot
Use /kit after using the command /link
yes on best rust solo
it says breakin the group limit
#❓┃submit-a-ticket appeal
is anyone having ping problems in solo/duo #2
PLEASE HELP ME THERE IS A CHEAT ON THE TRIO#4 SERVER AND IT WON'T LEAVE ME ALONE
NAME: GOTH SLAYER
Open a report ticket please.
Thank you for your interest.
There's almost no admins online at the moment, i'm a mod and can't do much but just text back, so it's a bit hard rn tbh
What does the Survivor role do?
You can see everything in #🏆┃playtime-rewards┃🏆
can i get a rank somehow to get rid of break limit ban?
i saw that loyals had reduced time
🤔
Survivor (100 hours)
Furnace sorter, Box sorter
What does this mean? I am a foreigner and I don't understand.
it means that when u enter box/furnace gui u have buttons to sort it
how to use the metal stone and sulfur quarries I try to put fuel but nothing
You have to put Diesel fuel into them to work
There is a minimum number of players in the career? and I try to put low low and he does not accept it
oh ok thx
I can't reach the server, here's my error message
disconnected world file mismatch bestrust____1315161079_755844ff8bec4e828492c6a5fea37e0f
Go into your game files and delete everything in the "maps" folder
hello
Hi
Pls Open a ticket if u need help
hello i have a freind that is having prob to connect to server and it ask hem to appeal on discod anyone can help
Open an appeal ticket in #❓┃submit-a-ticket
why suddenly is the latency so high? internet connection isnt the issue nor is hardware.
any idea why i cannot place a wood external gate?
Not sure if you know, but High Externals now require you to stand still for a few seconds while holding down MB1
make sure the outline is blue, then hold down MB1 for a few seconds to place
did not know thanks for letting me know
on the trio server
are we allowed alliance? no party no teal no roaming just friendly
Group limit
What is NOT allowed?
Any kind of alliance between groups to gain PVP or PVE advantage. You must kill on sight (KOS) other groups in any active PVP area or Monument.
What is allowed:
Being friendly, if no PVP of any kind is initiated nearby (Once PVP is initiated by someone you must KOS and can't take sides!)
Being friendly, if no PVP of any kind is initiated nearby (Once PVP is initiated by someone you must KOS and can't take sides!)............so basicaly its not alliance, but neighbors are ok....we are not initiating in any figts or trades or etc
Yup! You cant help defend their base if they're being raided for example. If your neighbors get into PvP, you must KOS no matter who it is, however (so if a fight breaks out around their base, you need to KOS anyone in that area (even your neighbors))
Hello, it would be great if we increase the number of players on the trio #4 server. We have been waiting in line for 40 minutes and it is not progressing at all.
@glacial inlet ı cant write @valid quail dm
Have you opened a ticket? pls don’t Tag Farkas
yes ı open a ticket
What type of ticket?
player report
Are you sure the ticket has been opened?
There is no report ticket from you atm
yes he say "What is the Steam account (URL or Steam64ID or Name) of the user you are reporting?" but ıcant answer
Does it give you any error why you cant?
I verified but still have banner on my screen
do /link again
thx bro
hello I dont know the reason but I cant vote for the map can anyone help
Which server would you like to vote for
trio #2
#1365262319835418685 It does not work to respond here for the number you want?
4
your server filled with hackers you should watch player more often
Our admins try to track down hackers and monitor them but unfortunately we can't always have an admin on every server so please as soon as you have discovered a hacker or suspect that someone is hacking make an F7 report and open a player report ticket here #❓┃submit-a-ticket our admins try to punish the hackers as quickly as possible.
i did and rust ended up banning him, but today a guy with wall hack c4ed to the tc
it's sad when we spent so many hours doing everything ended up with a hacker coming throw to our tc for our 2 bases
I can understand that, but the admins are trying everything to do something about it
Please make a Player Report Ticket #❓┃submit-a-ticket
I did it
Thank you for submitting. The admins will get to it.
what is dms
in solo-quad 2x #3 cheater
nick: mattzr
Please F7 report in-game and log a Player Report ticket in #❓┃submit-a-ticket
how do i get my possion as a chat moderater
#❓┃submit-a-ticket in the Staff Application category
i dont see that
What exactly do you not see
is it suposed to ask me all the qustions again
So you got answered already?
ye
Then your recruiter shouldve given you info about what you have to do
he never said
ohh he told me to add him and message him
he isnt online anymore though
Still dm him and then just wait for him to answer you
ok i will
I was just raided by two players on a solo server, where can I go for help?
ау есть кто жывой
report people by creating a ticket #❓┃submit-a-ticket
Bestrust Solo Duo trio Weekly is blueprint wipe weekly?
bro might be mad
yeah I fixed it thank you for your help
Why is it that the solo vanilla servers full wipe every 3-4 days with BP's?
Hi! How do I report people for teaming in solo servers?
Hello extacy #❓┃submit-a-ticket
Thankyou!
how was do the apeals go trough or get replied to?
The admin who banned you will reply to you in your ticket
hello, I need the help of an admin. 4 people are playing on a trio server.
#❓┃submit-a-ticket if you havent already
#❓┃support-questions i need help
I was in the game and my attempt took me out, Me intento volver a meter y me pone que he sido kiked and i don´t know why
i didnt get thee ingame rewards
More than 30 minutes and I haven't received any response from the admins, they are conditioning my departure.
<@&513265319096221697> [ORHN] SOZDE KAPTAN hack
<@&513265319096221697> Can you look at the ticket?
Don't tag admins and be patient please.
Of course, but it's been 2 hours. Can you help me?
Our admins have lots of reports and have to do things in game too, i can't help because i'm a moderator, so all i can ask is to be patient.
How to share workbench progress
Hi, you need to be in the same team and both of you need to be online at the same time, also it works only on our modded servers (:
where can i do /link
in game
kk thx
Playing 3928 total players. . . . I would say it will take some time for your post/tickets to be addressed... stay grounded, stay realistic, and have patience.
Admins are very active and tickets are checked almost immediately, except for ban appeals
how do i get the free rewards???
/kit in game
yeah but it said that if i log in and link it will give scrap and stuff
just use /link and /kit ingame for that
How long do tickets usually take to get accepted?
Hi, what ticket?
A ban appeal
You can't say exactly. It always depends on how busy the admins are at the time. But they try to do it as quickly as possible
okey okey thank you kyro
yo does the quad server that wipes on saturdays, will that wipe on the saturday after force as well or stay up for a week?
Quad 2x, the high pop one
Does it usually take this long or no
How long have you been waiting
I think it wipe also on saturday
whos ever lookingh at my ticket i am in waiting room come toalk to me
I got a Ticket Open since 3 days. And it says that i was cheating. But i play bestrust 2 years and have a negativ KDA. So how is this possible? I get no answer because best Rust thinks i am cheating…
If someone can help me and Check my Stats and everything would be cool
Please keep all communication within the ticket. Admin will review when they can and either approve or deny your ban appeal
Do all the servers basically wipe so soon after force or are any of their wipes stalled because of force?
not 100% sure but I think all servers wipe normaly
hello can somebody from the admin team check my ticket please ?
Hey, they will get to is as soon as they can. You will need to be patient for the time being.
They get tons of tickets daily
ok
why are some servers capped at 150 pop?
Hello, you need to use /link in game and link your discord account and your steam account to our website
now its been a day
yes it could be that it takes so long
damn yall are busy
ban appeals take longer than normal tickets
oh alr alr that makes sense
Can we do a report in for coop in solo serv here ?
please open a player report ticket here #❓┃submit-a-ticket
how can i unlink my account to link a new one my first account got scammed
Here you can press unlink and then link again https://link.bestrustservers.com/
i did but it isnt working im on the join steam group
No it is EU
Why solo duo on queue at 150players??
The slots are capped on vanilla servers
cant you increase it im waitin to rejoin for 30 min
sorry, we cannot increase the vanilla slots
keep having issues connecting to servers keeps saying connection attempt failed
ive verified the integrity of the files as well and still no luck, seems selective too some servers work for me and others dont
Hello! I encounter this problem when trying to connect! This is my first time trying to play on this server. I assume this is a mistake
Kicked:suspicious account 5OI2WJNr
Open an appeal ticket at #❓┃submit-a-ticket
I've already submitted a ticket but it seems to not get to the administration
U have to wait
Ok, thank you!
What to do when you've played for 50 hours but the DLC hasn't opened
is there any lag problem in solo/duo 2x-3
i dont have but my friend has and he checked on other servers he doesnt have normally but in this server he has
I haven't seen any reports come in. If you're not experiencing any lag, then it is likely a user-based issue and not server-based
but my friend checked in other servers he has only yours
Not all servers run from the same provider and location. It's possible he found a server that has fewer ping for him
I have aquestion you only bann cheater right?
.
and the team
Yes, what is it?
dm me on dc I have 2 photo's but cant send them here.
ok
How do I get the kit from the server? I can't do it?
Hello, what kit exactly do you want to get? discord kit?
Use /link in game, then use /kits
You do not have the necessary permission to access this kit, this appears
have you linked your steam account and your discord to our website?
yes
and then typed /link in game?
if yes and its still not working, try relogging, and check if you linked right accounts
yes I used the /link, and then the kit says I don't have permission
say i don't have permission
which kits exactly do you mean? Disocrd Build,Daily,Starter?
have you tried relogging from the server?
I'll relog into the server to try, and the daily kit
allright let me know when you log back on and if its working (:
the 50 hours one?
you need 50 hours registered in Bestrust (after linking your accounts and doing /link it starts the counter)
OK I understand
you can use /playtime in game to see your hours
The server automatically banned us for 1 month even though we did not exceed the group limit. I want this to be investigated.
Open an Ban Appeal ticket #❓┃submit-a-ticket
why cant i skin anything like guns or doors?
me too
Why skins dont work on bestrust serv ?
Hello can you let me know on what server is this not working?
Bestrust solo only 2x3
have you checked if you can skin items on any other server?
Not yet, I want do it when I make start base but I dont hear from other people problem from rust , but I will check myself 😉
allright, well if you check please ping me here the result, but the owners are notified about this already, because some other people are experiencing the same problem
Yes I think it's only here problem, but of course I will give sign in few min
allright then im waiting and let me know
I check in other servers, and my bad and mistake, on other serv the same problem
what server have you checked?
Panda , and some lottery serv
allright then its some problem with rust right now
Yep, maybe tomorrow they give some update
it will propably be today later or tommorow on force
Are all the solo servers gonna full wipe tommorow?
All servers are gonna fw tomorrow because of force wipe
Got it thanks
what time=
I can't log in to the server. logged in to the website
what do you mean?
@lime crescent Open an Ban Appeal ticket at #❓┃submit-a-ticket
😠
Why are we voting for.maps when none show jungle
Update didn't release, we can't vote for something that still doesn't exist in normal Rust
Yes I know so why even have voting optional
Because you can vote for the different monuments or making the map bigger/smaller
I would've just put in map size instead of the layouts, none of the maps showed will be used tomorrow
Map voting is an automated process that runs based on the wipe schedules. It will run no matter what (forced update included)
Ah
Bestrust Solo/Duo/Trio/Quad 2x #4 is a Europa or ?
US check #📅┃wipe-schedules
how long trio 2x lagging? - https://youtu.be/DRso5UjAJFI /// watch demo
Why am i getting no answer on my ticket? It has been open for like 5 days
in which category did you open a ticket?
Ban or mute appeal
tickets in this category may take longer than other tickets but your ticket should be processed soon please be patient
got it
any admin here?
Im not an admin, but whats up?
out of curiosity..i see ppl on youtube using crosshair x or other crosshair things..are they ok ?
I'll need to check on that
we dont allow 3rd party programs, but let me check if that would count
i mean, its not a auto aim esp cheat or script..its just a monitor crosshair....
yeah, lots of modern monitors have built in crosshairs, so like
i think its fine personally. I checked through historical chats and its been brought up/ used in the past so i think its fine.
yeah, but i want to make sure. dont want to lose my acc for 4 years over a crosshair. its clean man CLEAN :))
I getcha. Let me ping an admin (if any are online)
Yup its allowed!
Yeah all good, I use the crosshair app from Steam all the time
Can u guys make jungle biome way bigger?
when is the force wipe?
A countdown timer for the Rust force wipe - See how long until wipe! - When is Rust force wipe?
thx
Solo Duo Trio Weekly will it be updated on schedule or with the jungle update?
it wipes on schedule and on the forve wipe
will solo/duo/trio server wipe bps?
force wipe wipes both
okeyy ty!
Hi, can'T see the solo server fresh wipe 14:45
This server was impossible te see the first 15 minutes from me .. lol wtfn now im in
do all the servers wipe twice a week? they all have two wipe dates
main servers are not wiping bi-weekly
im talking about bestrust
yes, bestrist main server is wiping weekly
the whole schedule shows they have posted each has two wipe dates
Weekly map wipe On every Sundayday 12:45 CET
#📜┃modded-features┃📜
Also the Vanilla #1 Server wipe Weekly except the solo
I see the quad server wiped an hour ago, will this wipe again on force?
yes
yep
Is the server joinable from 18:45? Or is it 7pm?
And if 18:45, how do I update early?
Rock team up in solo server
Hi, please make a player report on #❓┃submit-a-ticket
the servers are online at 18:45, and you cant update early
<t:1746121500:t> Is force wipe
I thought it was 19:00?
https://www.rustforcewipe.com/
no 20
it depends on the timezone
whitelist not work
wdym
what does it mean
what do you mean
the daily electrical kit, is that available right after wipe. or is there a wipe cooldown
all time kicked
I got a whitelist. But it kicks me from the server after loading
vpn requies approval
are you using vpn?
its forcewipe?
yes
what server has jungle?
each of our servers
alright ty
What happened
Why what should have happened?
My solo serv just dispawn
currently only the #1 servers are online
nvm ok ty
Yo, someone knows if i have to wait until bestrust upload their servers or i can join again after rust upload? cuz i'm trying to join after that upload and i can't
BestRust Solo/Duo/Trio/Quad/
try via IP client.connect quad.bestrustservers.com
ok i'm gonna do it ty
yo guys when i try to join the server i get an error it says :disconnected: wrong connection protocol: client update required
what do i do
Why did the Bestrust solo/duo weekly full wipe? It had only 1 day
Rust force wipe.
not working
it says "server update required"
lag on solo 2x 5
will tmrrows map wipe servers come on earlier so we can farm bps for them?
there is a dou hacking in trio vanilla
F7 report and log a ticket #❓┃submit-a-ticket
done
GOAT
named Vex and Batsoup pls check
Open a ticket
Will quad servers be wiping tomorrow after forced wipe?
yes
is every server today full wiping or are some of them only map wiped?
yesterday every server was full wiped because of force wipe
i joined the discord server and linked my account but still i cant take discord package. how am i gonna pick that package?
Do /link in-game, wait a bit, then do /kit
thank you
have you built a computer station?
bro duo 2x #3 is so laggy
<@&513265319096221697> i need an admin in call if possible
What do you need an admin for?
got killed by a cheater on one of the servers just now
Admins handle tickets not bots
i would love to hear from yall
Why haven’t the relevant staff handled the ticket I applied for? It’s been several days, and there’s still no news at all.
i can see that your ticket handler has requested a higher level of staff to look into it this can take a few days because they have more than just tickets to do but you might be able to get a response before the end of the week
I hope the staff can deal with it as soon as possible. I have sent him many messages, but there’s been no reply. If the problem of my applied ticket isn’t solved, I can’t pay for the server’s VIP service. Thank you.
@raw ingot
Does anyone have the issue that they disconnect basicly game stops. but am still moving on other peoples screens. i cant open the dors for me but for others am opening them. its happening whole day today for me and my trio group.
Had the same issue you had to restart rust
i resset rust, flush dns, resset router validated my files. and still nothing
Which server
dude it's driving me mad, all those report for 0 ban, i report 2 russian teaming yesterday, no ban, now one stole my horse while the other covering nice ruining experience for 600 hours dude like me
did you make a player report ticket?
One event got a vac ban, and yes i said it "i report"
i dont understand what do you mean
I said yes, i report him yesterday, admin said "no evidence"
did you have evidence?
Then the handling admin didnt find any evidence of them cheating / teaming
yes i traduce what he was saying with the other russian he was literally talknig about me and giving cord base
my friends & I experience mayor lags on Bestrust Solo/Duo/Trio/Quad
can the admin that open my ticket finish to answer and end the ticket plz ?
SOLO/DUO/TRIO x2 #3 lagging as. f...
Hello Make An Ticket For That #❓┃submit-a-ticket
are green cards enabled
Well, yes, they are in quite a lot of our loottables
report 76561199125525225
please do a player report ticket #❓┃submit-a-ticket
can support pls answer my ticket 🥹 just need a vpn whitelist
<@&464827801644695552>
Hi sorry but moderators doesnt have acces to the vpn whitelist tickets
😦
You will need to be patient because most of the admins are asleep atm and it might take a while for them to respond to your ticket
Are car spawns reduced or whats up? I cannot find any at all
Yes they do
Yes they do as in they are reduced or yes they do as in they spawn?
Oh sorry, misread youre comment. They are normal spawns
Ah I see, i guess I'm just unlucky then lol
hahah you'll find one soon!
I submitted a work order three days ago. Why haven't the staff given me a reply yet?#❓┃submit-a-ticket
This may take some time. Please be patient
Okay, I hope to get your reply as soon as possible. Thank you! I really love the Bestrust server—such a great community!
i need help team 3 persons i me base
do we have a monthly solo duo trio x1?
no
can somebody reply on my appeal
It may take some time for the admins to process your appeal, but they will try to do so as soon as possible, please be patient
how do i verify in this steam group? when i join it doesnt count somehow
You have to use /link and you don't have to be in the steam group, just link your discord and your steam account.
Hi, yesterday one of our teammates got banned, we think it was because he didn’t have a built loadout. It was his first time playing and he didn’t really understand how it worked. Is there any way to get him unbanned?
Please have him log a ban appeal #❓┃submit-a-ticket
How long is ticket response time? I submitted one 5h ago and still no response...
in which categorie?
Tickets in the other category are usually processed very quickly, but ban appeals usually take longer
how do i claim nitro kit
Why haven’t the relevant staff handled the ticket I applied for? It’s been several days, and there’s still no news at all.
diving quest at fishing village on solo/duo/trio 3 doesn't work
When will the work order I applied for be processed? I have been waiting for a week and there has been no reply to me.
/link in-game then /kit
I suggest sending a follow up message in the ticket chat
can someone help me with joining the server, I get kicked cuz of using vpn
Please log a VPN white-list ticket #❓┃submit-a-ticket
How can I report to a team that was doing solo????
Open an report ticket at #❓┃submit-a-ticket
When will the work order I applied for be processed? I have been waiting for a week and there has been no reply to me.
hello
Wdym by the work order, did u buy a kit and it didn't come, yet?
Hi
I think he applied for staff
oh, i didn't know what he mean't by work order
Bestrust Solo ONLY 2x #5 is wiped 15 min right ? I though if is possible to see the server at the moment when he wiped, for a good start / My english is very bad sorry
Because last time i didn t see the server then 30 min after wipe
ill check rq
yes in 10min
yep in 10mins
maybe you have to restart rust
Ok ok, it is on the " Community" server right ?