❓┃support-questions

[limpid girder]

You can't see logs where Kaptenen1 is on?

[radiant tide]

When is that

[limpid girder]

When they're done

[radiant tide]

When will they be done

[limpid girder]

When they're done

[radiant tide]

Well that’s just mildly unhelpful.

[pliant horizon]

i can't 🙂

[pliant horizon]

we don't know that the team still testing it

[brazen rivet]

send steamid

[pliant horizon]

@radiant tide

[limpid girder]

https://steamcommunity.com/id/kaptenen1/

[brazen rivet]

ty ill check

[tired charm]

I sent a ban appeal 3 months ago and its still not appealed and i didnt get a reply

what should i do?

[radiant tide]

They’ll get to it after deep sea bro. That’s more important.

[tired charm]

idek what you’re saying

i got banned while i was 50 hours into the game

[pliant horizon]

good morning
we can't help you with that here
all we can say that it may take time but we can't gave you a timeframe or something

[pliant horizon]

😂

[brazen rivet]

any of these?

[tired charm]

But how long is the estimated time? because isnt it easier to just make a new account and play on there

[limpid girder]

Top one, mah man

[radiant tide]

Obviously. Cmon now.

[brazen rivet]

no estimate and you will get banned for ban evading likely

[tired charm]

ohhhhhh so i cant

[brazen rivet]

nice, happy I could help

[brazen rivet]

yeah it will make things worse

[limpid girder]

Thanks, Rowan ❤️

[pliant horizon]

@brazen rivet
thx

[radiant tide]

Ban appeal team over here like.

[brazen rivet]

anytime

[limpid girder]

Best supportive Rust server g

[brazen rivet]

np

[radiant tide]

Yo I need some support over here

[brazen rivet]

sure whats up?

[radiant tide]

Deep sea when? 😂😭

[brazen rivet]

omds

[pliant horizon]

he need boat ⛵

[slender arrow]

Missed you man!!

[brazen rivet]

its on some servers already right?

[radiant tide]

Go back to your hole you gremlin.

[slender arrow]

Why you bullying our mods with your questions hahah

[brazen rivet]

lmao

[radiant tide]

You know you miss me.

[pliant horizon]

https://tenor.com/view/tuskin-raider-sandpeople-starwars-lets-get-him-gif-14234025660803459291

[slender arrow]

@static hollow he’s back!!

[radiant tide]

@slender arrow can you take a look at my ban appeal. It’s been in process for like 6 months now

I opened a ticket yesterday tho.

[slender arrow]

Ill let them know to keep skipping that one

[radiant tide]

@regal belfry !!!

[limpid girder]

Any # number?

[brazen rivet]

lemme check for you

[brazen rivet]

185.172.175.6:28015

[radiant tide]

Can you not doxx me

[brazen rivet]

lool

[pliant horizon]

use the server name to join so you will see it on your main screen next tome
@limpid girder

[brazen rivet]

@limpid girder client.connect 185.172.175.6:28015

in f1 console

[limpid girder]

King

You guys are good bunch

Im a bit woozy, I was at the hospital last night lol

TY ALL! Have a lovely day!

[brazen rivet]

Hope you are better man

[brazen rivet]

you too, enjoy the wipe

[radiant tide]

No… you have a GREAT day.

[limpid girder]

I am! Was crazy! Had my brain x-rayd

[pliant horizon]

hope you are doing okay and resting well

[limpid girder]

Didnt stop me from PvP ❤️

Also, I thought I had linked these

The free rewards and steam name stuff... hmm I will look into that

[brazen rivet]

make sure you link in the website https://bestrustservers.com/

[limpid girder]

I am with steam and discord

[brazen rivet]

then use the /auth command in game

[brazen rivet]

yeah I see you are verified here, try auth if it doesnt work relog into the server

[limpid girder]

It was successful just now

[brazen rivet]

nice bro, anything else you need?

[limpid girder]

No, thank you, I will bid thee a good day now! Thanks for the help! 🙂

[brazen rivet]

no problem, have fun

[low nacelle]

Why is it that at every reset, the small oil rig is down and the other one is up?

[dusky finch]

it's just the procedural map generation, both are found on the outer edges of the map in the ocean.

[dusky finch]

Some maps may place them far apart, while others put them close together, it just depends on the map that people voted for.

[low nacelle]

ı understand bro okay thanks for info

[shy nimbus]

I got ban for no reason

can someone help me please

[dusk tinsel]

Hello, I advise you to open a ticket and look into this.
#❓┃submit-a-ticket

[chrome bear]

im kind of losing hope here and also getting disappoined today is the 5 day where my ticket still got notz a single answer if this goes on i want to refund my kits

[dusky finch]

hm?

[chrome bear]

i got banned for nothings and know i dont even get support and cant play .....

[harsh path]

O got banned too

[vital birch]

go to a ticket and get a ban appeal you dont normally get banned for nothing theirs probally a reason

[chrome bear]

you to i was liteary afk when i came back it was aying banned for breaking a rule

[harsh path]

I do no admins respond

[chrome bear]

@harsh path same for me ive waited nmore than 5 days

[harsh path]

I got ban when building polity servers says

[rare citrus]

well you can be banned by our EAC for suspicious account. that’s if you have under 50 hours play time. but be patient as our ban appeal team is working hard to answer the tickets in the order they are received.

[dusky finch]

Make a ticket at #❓┃submit-a-ticket for ban appeal, and they'll tell you everything you need.

[harsh path]

I got ticket but no respond

[dusky finch]

Just wait, when an moderator is available, he will respond to you.

[chrome bear]

@dusky finch are you trying to be funny i told you guys over 10 times that nobodys is answering the tickets its unactabvle in my opinion that ive even waited over 5 days

[harsh path]

Y got almost 6k hours and 400h playtime in server

[rare citrus]

takes time to have a response in the ticket. they do get a bit of ban appeals so just be patient.

[rare citrus]

what message is it showing when u try to load in?

[harsh path]

Kicked: Breaking the server pollcy | [ID:)z-GJIZuU | Timeleft:Perm

[chrome bear]

same for me

[dusky finch]

Calm down, I'm just trying to help you over here.

[harsh path]

Thx

I’m just wrhite here for some help

Bcs I whait 2h and no admins respond

[chrome bear]

but im not getting any help i liteary spend money have over 500 hours on your server and i mwaiting a week to get a respond to my ticket where i got banned without a reason what do you think my mood is

[dusky finch]

I'll check with admins about your situation, and im sorry for any inconvenience that happened, if you were falsely banned, you will be unbanned as soon as possible, and I'm sorry for any inconvenience

[rare citrus]

well that answers both of your questions. you didn’t get banned for no reason. you got banned being you guys broke some policy or rules. i’m not sure what you did to break them but that is what happened. but please be patient. the ban appeal team will answer you shortly and if you did nothing wrong i’m sure the ban will be lifted. but you have to be patient.

[harsh path]

Okey perfect no I do nothing just building and get baned

[rare citrus]

i understand guys. please be patient they’ll tend to your ticket as soon as they can. 🙂

[harsh path]

Okey thx

[chrome bear]

ight hope i dont need to wait another 5 days LOL

[rare citrus]

takes time man. they’ll make sure to give you a fair outcome.

[tender leaf]

where do i bote for solo map or see it

[tawdry warren]

@loud drift do you still need help?

[amber rain]

You can find them all under the "Bestrust Vanilla Map Voting" section. If not available, you might have to follow / add the channels.

[lime cloak]

trio vanilla map? please

[languid path]

You have been answered in the second chat. #💬┃vanilla-chat

[scarlet girder]

Лагает пиздец сервер

Why server is lags?

[amber rain]

Which one are you referring to sir?

[scarlet girder]

My friend and I are lagging on the server solo/duo 2x #2

[deep furnace]

is there deep sea on the moded servers?

[languid path]

no deep sea on modded only vanela on modded soon

[tawdry sphinx]

how do i get the discord tag?

[dire haven]

First, you should set your tag to "BestRust."

Go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[pale gulch]

where i can verify discord server TAG ?

[dire haven]

You can verify by typing the /auth command in the game chat. Please note that it must be done within the game chat itself.

[pale gulch]

but discord

[dire haven]

The kit is called the Discord Pack, but you complete the verification process in-game.

[pale gulch]

i type to chat /auth

[dire haven]

First, you need to go to your profile settings and enter the "best" tag in the tag entry section.

After that, you can proceed by using the "out" command.

Finally, you can verify your account and claim your kits using the link I shared above.

[shadow cobalt]

I was able to verify the Discord Server Tag, but now i cannot get the rewards in game, can someone help me please

[dire haven]

Did you use the /auth command in-game?

[shadow cobalt]

yes, i did the /auth i got a successful message but got nothing

[dire haven]

Is it not possible to receive gifts when you open the /kit menu in-game?

[shadow cobalt]

Sorry, i did know i had to go to the kit

my bad, the rewards are here!

[quasi horizon]

i have waited 1 week for unban. can someone take my ticket??

[shadow cobalt]

thank you very much

[dire haven]

Your welcome.

[quick sedge]

Hello, i need support my auto-sorting isnt working because of splitters, they not working max 5 #2

[quasi horizon]

hello?

[amber rain]

Hello there sir!

[quasi horizon]

i have waited 1 week for unban. can someone take my ticket plz

[languid path]

Hello, please open a ticket regarding this matter. The selected department will assist you. #❓┃submit-a-ticket

[amber rain]

Have you tried relogging? 👀 Sorry that it's not working currently.

[quasi horizon]

same here

[quick sedge]

I have submitted

[languid path]

Okay, you've contacted the support team and they will respond soon.

[quick sedge]

no, but its the same with my friends

[quasi horizon]

i have waited 1 week for unban. can someone take my ticket. ty

[languid path]

This is normal. Please wait or add new messages in the ticket chat. You will receive a response soon.

[quasi horizon]

help

when is soon and why did i get banned, i have noob kd how can u ban me for cheating

[languid path]

we are here to help.

[languid path]

I'm sorry to hear that, but as I told you, you need to open a ticket and wait for support to respond. Go to this chat. #❓┃submit-a-ticket

[quasi horizon]

i did a week ago

[languid path]

This is normal because we have a large number of tickets. Please remain calm and wait.

[quasi horizon]

there is 100 admins on this server and im still banned wt helly

[languid path]

Not everyone has the authority to open such tickets; we have a few specialists, so please wait.

[quasi horizon]

this is stupid

[languid path]

Please remain calm, there is no need to get angry.

I understand your position and I apologize for hearing that, but these are the rules. Just wait. @quasi horizon

[spice karma]

Hello, is there any admin / moderator with power to look at an unban request, I have had countless unhelpful encounters, this ban is over a year old now. I have provided proof to multiple trial admins / mods who have told me they will help me but its been very long and nothing has been done, I already understand it takes a long time but its been 6 months since I was told to originally make a ticket to get unbanned

[languid path]

Hello brother, I'm sorry to hear that, but it's unfortunate we have a huge number of tickets due to ban issues. I'll try to help you.

dm me @spice karma

[true sierra]

why do i need too pay 80 bucks too be unbanned thats not fair and should be illegal i can buy rust 3 times with that cash

dumbest ... ive ever heard tbh

in my first 200 hours on rust

and dont delete my message again

[dusky finch]

Well breaking the rules isnt fair to other users as well.

[true sierra]

i got banned for nothing thats my first 200 on this gmae what you mean im soo dogshit too

[rich folio]

Is the offline protection still active?

[tawdry warren]

sorry we cant do anythink about it

[dusky finch]

Well you can create an unban ticket at #❓┃submit-a-ticket , and an admin will respond as soon as he can.

[true sierra]

so you mean i have too pay that 80 bucks and if i do not i can never play again

[true sierra]

its been open for two weeks sir

[dusky finch]

Just wait until they respond, they have other tickets to deal with, and I'm sorry for the inconvience but give them, their time, they will reply as soon as they can.

[rich folio]

@dusky finch is the offline protection at 10 pm still active or is it removed?

[dusky finch]

Just be patient, complaining in here would result into nothing, Just wait.

[true sierra]

they did respond and say i gottaa pay 80 bucks that is not real right

[dusky finch]

Offline protection on all weekly and monthly servers on EU servers: 10:00 PM-2:00 PM , on US servers 5:00 AM - 8:00 PM.
Timezone is GMT+2

[true sierra]

and if its real that gotta be illegal

[chrome bear]

i want a refund in my kits on all best rust server who do i need to contact for that ive been waiting 5 days for my false ban to get fixed still not a single answer

???

[night basin]

well oh nice bro

[dusky finch]

Hello, For specialized assistance with purchase and kit delivery issues, create a ticket at #❓┃submit-a-ticket .

[night basin]

same thing withj me unfair ban for week, 2 days passed no answear same with the content creator role

[true sierra]

yall just after the money i can see

[night basin]

i think i do not want any more content creator role my base is going to decay, false banned becouse apparently i were teaming

[chrome bear]

@night basin yes this admin team is unactable unriliable

[night basin]

i just lost time.

[dusky finch]

All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[night basin]

If the 10k usd or euro event works like this im not up for it

[chrome bear]

yes same for me i was expecting more from the admin team

[night basin]

yeah after i will get unbanned you will review ?

[dusky finch]

Calm down a little bit please, and just be patient.

[chrome bear]

ye i think you can forget about that

[night basin]

its okay take your time

i just wasted a couple of hours tbh building that base its okay.

im just a player, you get ton of these daily.

[dusky finch]

what problem are you facing?

[night basin]

have a great day.

[languid path]

[true sierra]

yall cant be real

[languid path]

What exactly is the problem, my friend?

[dusky finch]

Ban appeal.

[vagrant briar]

Hey @true sierra please send me a dm with a screenshot of the answer you received

[misty fable]

How do i add the tag to my name

nvm

[livid trench]

Hello, u should click here

[stable creek]

how i can connect rustmagic to my account

[vagrant briar]

Hey @stable creek , first you need to connect all of your accounts on our website :
https://bestrustservers.com
then you need to go on rustmagic and make an account.
In settings or when you try and use our code BESTRUST you will be prompted to connect all your accounts.

[stable creek]

I created an account from the beginning, where do I go?

[dire haven]

Then, go to the link provided above and link your accounts. On the page that opens, you can claim the kit by clicking the Verify button under the RustMagicKit section a few times.Once you are in the game, use the /auth command to receive your kit.

[stable creek]

i don't understand

if i prees verify " Code missing! Make sure you used the BESTRUST code on RustMagic.com"

how i can put the code

[dire basalt]

in server max3/trio we comm raid whith 2 team in 1 moment bestrust solo/duo/trio 2x #6 weekly hear 6 players on the f16

can you help plls

[silver sun]

how to report teaming up against me on duo server, 2 guys who wasnt in team i think

[urban adder]

hi go to #❓┃submit-a-ticket then chose report player and send proof like photos video steam id

of them teaming

[silver sun]

i think photo isnt enough, myb video?

[urban adder]

if you send video its better

[stable creek]

anyone help me plz

[silver sun]

i think u cant see it well in picture

[urban adder]

but photo are good too if you have all the information for the staff

[silver sun]

but how to post video in what kind

[urban adder]

what's your problem ?

[stable creek]

@urban adder

[silver sun]

and from imgur or where i post picture if i want picture

[urban adder]

go to https://rustmagic.com connect your steam

[silver sun]

also about video which one u want to enter like link or how it must look like

[stable creek]

if i prees verify " Code missing! Make sure you used the BESTRUST code on RustMagic.com"
how i can put the code

[urban adder]

you clip with what ?

[silver sun]

i will also explain by words why i think they teamed

h.13 with amd i clipped software

[urban adder]

its like same with nvidia ?

[silver sun]

i think so

[urban adder]

click on affiliates and type BESTRUST in code

[urban adder]

you can send it normaly whitout a link

[stable creek]

i do it put he say "This code already exists"

[urban adder]

my bad

you need to click on free coins

and then enter the code i think its that

[stable creek]

you can come to room plz in this discord

i don't understand @urban adder

[urban adder]

yeah sure

[silver sun]

i made ticket and its said its opened

i now should wait staff will answer ?

[small wharf]

Yes just be patient please

[chrome bear]

@silver sun ive waited more than 5 days still not answer good luck...

[silver sun]

but its for teaming not cheat

[elder topaz]

i have followed the owner on insta and im using the bestrust tag but im not getting the kits someone help

[chrome bear]

@silver sun bro my ticket is bcs i got falsy banned for nothing so yeah

[silver sun]

thats why u waiting more i think, i wont ig

[chrome bear]

@silver sun wouldnt be to sure abt that my friend

[silver sun]

how u could be falsely banned

[urban adder]

click on the link https://bestrustservers.com/

link your discord and steam

and then go on https://rustmagic.com/rewards click on free coins and enter the code : BESTRUST

[pallid geyser]

Only thing we can say is please be patient reaching out in chat won’t really help you theirs absolutely no way we can expedite appeals and no way we can give a time frame due to the small ban appeal team it will get looked at but in time so all you can do is be patient I truly am sorry

That’s for all ban appeals reaching out in chat will get you no where further than you already are and I truly apologize for that

[elder topaz]

how do i link discord

[brazen rivet]

go to https://bestrustservers.com/ and follow instructions

[urban adder]

go tho the first link i send and then go on linking and link your discord an steam

[silver sun]

do u know the drama, guy i reported for teaming who wasnt in teaming just killed me with pistol

[sinful nymph]

I'm confused sir can you explain what is going on?

[silver sun]

i reported guy for teaming, and i still wait staff come to my ticket so reported guy who were teaming killed me but he actually wasnt in team imo

[pallid geyser]

Please anything about reporting players save it for your ticket all we ask is for you to be patient please

[sinful nymph]

Let me make sure I am understanding correctly, So you reported x guy for teaming he killed you but he wasn't actually teaming and you are just letting us know? but please bring all of this info in your tickets

[silver sun]

ok Smokin sir

i cant even say it ingame?

Kyroh ok wont happen again.

[sinful nymph]

Definitely not in game and not a problem.

[silver sun]

i need video for report, i cant put file cz only 10 mb, can i post at channel and give yt link for report?

[sinful nymph]

I don't see why not as long as they can see the video.

[silver sun]

ok ty

[young breach]

can any admin come to solo only #8 for an hour I made a ticket and I almost lost everything for 2 players and one is also playing with hack

[brazen rivet]

hi there, If you have submitted a ticket, admins will get to you as soon as they can, however admins have many tickets and deal with tickets in a queue system, so we ask you to be patient while they get to your ticket.

[limpid girder]

Hello, support

Is it possible for in-game assistance with a building mishap? Lol

[sinful nymph]

Please go to #❓┃submit-a-ticket for in game assistance please.

[marsh drift]

EAC Client Integrity violation what does that mea

[surreal zenith]

how do i get steam and discord kit

[sinful nymph]

Go to https://link.bestrustservers.com

put #bestrust in your steam name and adopt the discord tag then click verify on both of these 🙂

[upper eagle]

question why is the server saying there 600 people on but on rust itself theres only 342

[wispy ether]

Are you saying that the /pop cmd is saying 600 but the server list is saying 342?

[upper eagle]

yea

[rocky obsidian]

when will i hear a response about my appeal?

[wispy ether]

can you try refreshing the server list to see if the pop changes?

[upper eagle]

it doesnt fix it i already tried

[wispy ether]

Unfortunately we cant give a timeframe but we can assure you that the admins are actively trying to get to everyone. However, we have a lot of incoming tickets and a small amount of admins.

[wispy ether]

Maybe the /pop cmds bugged then. I would rely on the server listing rather than the command. Ill let someone know about this being a potential problem

[upper eagle]

ty

[wet oracle]

confirmed, it does seem like the numbers are not correct. This is a Rust issue, not a BestRust issue as I just tested it on another server outside of bestrust.

[wispy ether]

maybe trust the /pop cmd instead then ive never heard of the rust listings to be like that

[lavish nimbus]

bro when is my ticlet gonna get opened its been like a month

yall need to lock in on getting better staff

[sinful nymph]

There is a queue system for all categories of tickets what type of ticket was it sir?

[sinful nymph]

I'm sorry you feel that way you can always put it in #1135493215374553138

[lavish nimbus]

it was ban appeal, "suspicious acc" even though I have 230 hours

[sinful nymph]

That is the ban appeal department which is a very small team that may be why you have a longer than average wait time sorry for the inconvience but I can assure it is in queue and they are getting to it as fast as they can sir. 🙂

[lavish nimbus]

its been a month 🫩

[sinful nymph]

With as small of an appeal team as we currently have and with how many tickets a day we get that can happen again I am sorry for inconvenience they are working relentlessly as much as they can sir.

[rotund tangle]

No one has replied to my ticket for over 48 hours

[lavish nimbus]

join the club

its been a month for me lol

find a diff server, worstrust aint gon help you

[rotund tangle]

Haven't received a reply for a month?

[lavish nimbus]

yup

nobodys even opened the ticket

[pliant horizon]

what ticket?

ban appeal?

if yes it's normal you can't do anything only waiting

no timeframe for that

[spare mango]

So is there just no ban appeal

[languid path]

Hello, can you explain exactly what the problem is? I'm unable to help you.

[rotund tangle]

It has been three days since my ban appeal. I just checked, and it has been closed, but I haven't received any reply from the administrator.

I did not submit it myself.

[wispy ether]

its not closed then just wait until you get a reply from an admin

[languid path]

This may have been a mistake. Please reopen your ticket. I apologize for hearing that.

[rotund tangle]

I can open a new work order now

[pliant horizon]

👀

[rotund tangle]

I have not finished

[rotund tangle]

But you can open a work order

[languid path]

Please just wait; the admin will get back to you soon.

[spare mango]

I caught a ban because i have a new account as my account was stolen two days ago from a hyper link. Filled appeal but all i see is people complaining that it never gets solved.

[languid path]

This is incorrect. Please wait, we have a high volume of tickets. There are thousands of tickets available. Regarding this issue, we will respond to you soon. Don't worry. ❤️

[rocky obsidian]

okay thanks for the help

[languid path]

Please open a ticket regarding this matter. Go to this chat. #❓┃submit-a-ticket

[brazen rivet]

possible pending game update

[languid wasp]

its possible to see my stats of a server?

[wet oracle]

Yes, depending on the server.
There isn't a way in Vanilla rust as far as I know. Now if you were in a modded server you would be able to see this using /stats

[floral nova]

why i cant claim discord kit when i verified mysel

[wet oracle]

Are you referring to the Discord tag kit?

[floral nova]

how do i get discord tag kit i am verified and i dikd /auth

[wet oracle]

Click on the server name drop down, and select server tag and adopt the tag.
then go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[floral nova]

ty

[errant spoke]

Can a moderator please close my ticket so I can open a new one

[vital plaza]

Wich gategory ticket?

[errant spoke]

Other

[north kiln]

why none of my tickets are answered

[pallid geyser]

all tickets are handled in the order they are recieved so we just ask everyone to please be patient

[vital plaza]

Okay so is the problem already solved? And ur sure that u want it closed rnm

[vital plaza]

It got closed already!

[north kiln]

alr

im asking because im waiting long time

[iron citrus]

hey Admins can you so somewehre the map befor ?
Bestrust Solo/Duo 2x #14 - Weekly - 18:45 (in 7 Stunden) - Map Wipe
client.connect duo-2x-14.bestrustservers.com

[pliant horizon]

you need to sww the map pf that server yes ?

[pliant horizon]

https://discord.com/channels/277748656420028426/1507786468225974342

here they are voting
you can vote too 🙂

[iron citrus]

nice thank you

[pliant horizon]

have a nice wipe❤️

[leaden zephyr]

how can i appeal?

[pliant horizon]

#❓┃submit-a-ticket from here

[leaden zephyr]

i found it thank you

[pliant horizon]

good luck

[leaden zephyr]

whats the avg time on tickets so i know if we should find a new server or not

[pliant horizon]

sadly there is no avg and no timeframe for that 🙂
they doing it in order

[leaden zephyr]

ahh okay thank you

[leaden zephyr]

are new accounts just not allowed?

[formal onyx]

is there a leaderboard system

[pliant horizon]

im not sure about that and im not sure about howany H you need in that account and how it exactly works so i don't want to gave you a wrong or half info
so hope someone else can answer that🙂

[pliant horizon]

good morning
i don't think we have that here

[leaden zephyr]

yea i hope so i just started playing rust since my friend wanted a duo and hes been waiting an hour for me to be able to load back in

[low nacelle]

Bestrust Solo/Duo/Trio/Quad/Max5 #6 guys why 4 online?

[pliant horizon]

if you waiting for ban appeal ticket
it will take more than that just letting you know so you and your friend dont wait for it for now 🙂

[leaden zephyr]

okay well we will prob just hop off and check tommorrow then

[half yoke]

can i get an unban? and keep playing?

[pliant horizon]

you need to open ticket from here
#❓┃submit-a-ticket
ban appeal

[half yoke]

i did

[cosmic turtle]

hi

[pliant horizon]

then wait till they review it

[half yoke]

this is sad

[cosmic turtle]

i press on submit ticket, and told me a ticket its open in my dm but its nothing there

[pliant horizon]

make sure you allowe dms from the server

[cosmic turtle]

how i do that ?

i can get mesages from other who i don`t know

[pliant horizon]

go to privacy settings from the dropdown menu
toggle on Allow direct messages from server members

[worthy edge]

Everytime i try to load into a rust server it loads up until spawning world then says rust isn't responding then crashes

[fallen yarrow]

can i make a VPN ban appeal for a friend or should he do it?

[eager crater]

HOW TO GET THE BEST TAG

[languid path]

Hello, I will send you a picture showing how to do that. I hope it helps.

https://media.discordapp.net/attachments/1433814428020641792/1492867001708970084/tag.gif?width=768&height=960

[fringe sinew]

I opened a ticket yesterday but I haven’t been contacted by any admins yet
How long does it usually take for you to reply?

[wet oracle]

Hello, your friend should do it so the Admins know the correct account and steam id the ticket is for.

[vast temple]

Why is there no deep sea on best rust servers?

[pliant horizon]

Deep sea is currently unavailable on our modded servers while we finish testing. However, it will be added in the future!

and that cuz it make performance issues for now

[half yoke]

you got so many moderators, im starting to think if there are actual admins doing the tickets or not

[umbral meadow]

Hey, yes there is admins doing tickets, but in order, and tickets need to be reviewed very carefully

[half yoke]

what are you reviewing?

you got clips of me killing ppl or what

can i get a copy then

[umbral meadow]

am talkin in all tickets in general, not your ticket

[worthy edge]

Everytime i try to load into a rust server it loads up until spawning world then says rust isn't responding then crashes

[worthy edge]

help me, this has been going on since friday

[languid path]

you need to verify file Steam go to steam

[languid path]

@worthy edge or You could try disabling optimized loading in the experimental settings

[half yoke]

apeal declined

mods or admins CAN YOU GIVE ME A REASON WHY IM BANNED

give me a reason clowns

actual 5heads

[gray heart]

Hey, im sorry but you are not owed anything. If your appeal is denied, then its denied.

Unfortunately you need to move on from that 🙁

[wind robin]

I died on a boat in the fishing area, came back 5 minutes later, no loot (I was in the safe zone)

[pallid geyser]

After an emergency meeting with the Supreme Elders of ‘Read The Evidence Twice,’ your appeal has unlocked the mythical rank of: Ultra Deluxe Denied Edition. Unfortunately, calling staff clowns only buffs the ban by +10 durability. Please keep support chat respectful before the Ancient Ones extend the DLC.

[pallid geyser]

Hey man have you checked near the shore

[wind robin]

ofc

[pallid geyser]

When you die in water things tend to float closer to shore

[pallid geyser]

Maybe you weren’t in safe zone n someone was able to loot your bag

[wind robin]

My friends were standing next to my bag, but it disappeared with a lot of resources in literally 5 minutes.

[half yoke]

So no evidence from you guys... sad

[wind robin]

All the evidence is in the console\

[languid path]

Can you send me a screenshot of the message you receive when trying to log in to the server?

[chrome bear]

same for me i got banned for nothing randomly 1 week ago i did a ticket on the same they in 1 WHOLE WEEK i still dont got a asnwer i would like a explantion or help now

[languid path]

Please open a ticket specifically for this matter. Go to this chat. #❓┃submit-a-ticket

[chrome bear]

@languid path can you help me

[languid path]

I'm sorry to hear that, but you'll have to wait a little while. Don't worry, everything will be fine. We have a huge number of tickets.

[viral portal]

hi , any1 know the command for text in private ?

[half yoke]

check dm

[warped meteor]

i put best rust in mt steam and verified on website cant redeem kit am i just dumb

[vagrant briar]

Hey @warped meteor Can you send me what it says when you try to redeem it, what it says on our website, and what exactly your steam name is

[warped meteor]

its says i havent fully completed linking i went to website its verified says no permissions

ahh says requires game restart ijust left the server lemme restart rq

@vagrant briar

[vagrant briar]

Yeah go on do that

[warped meteor]

yeah say it to me dirty

[gray heart]

Hey! Use the below command ingame 🙂

/pm

[viral portal]

tysm

[warped meteor]

got it lol ty

[vagrant briar]

No problemo

[keen vigil]

how to write to support

[umbral meadow]

Hey, if you have any issue you can simply submit a ticket https://discord.com/channels/277748656420028426/1118287481322872842

[umbral meadow]

Or ask here your question and we will help you

[keen vigil]

thanks

[worthy edge]

do you by chance have premium rust settings

because this ''optimized loading'' doesnt pop up for me

[hollow venture]

missmatch file how fix

[chrome forum]

yo im getting lag

[warm goblet]

why is the admin handling my ticket gaslighting me that some random account is mine and im banned due to that?

[keen vigil]

Kicked: Ban Evading | Appeal at discord.gg/bestrustservers | [ID:]4fzPav6ktKX5c | Timeleft:Perm

Hello, I don't know why I was banned, but I just stepped away from my computer while waiting in line for the server. When I returned, I saw that I had been banned for something.

[sinful nymph]

Please go to #❓┃submit-a-ticket if you feel that you were wrongfully banned and submit a ban appeal.

[small wharf]

Ban evading means that you had another account banned

[warm goblet]

I wonder how u come to that conclusion cuz I didn't get a proper answer on that

[sinful nymph]

There are ways to find this information I am not going to give away too much info on this but I will say we can tell which accounts you own and don’t own.

[sinful nymph]

Please go back to the ticket with anything else to do with this issue please.

[warm goblet]

xd most bs answer I've ever heard but aight

[warm goblet]

yes im going back to waiting another 3 days for a response!

[sinful nymph]

Not really a bs answer I’m just not giving away the information we use to find out the information because that then will give people the ability to try and bypass this. But I assure you these methods are accurate.

[crisp pond]

why did the bestrust solo/duo 2x just crashed

[ancient flower]

My game has fps drops during upgrading walls etc any help?

Only started within the recent updates

[vagrant briar]

Hey @ancient flower im pretty sure you can turn down Upgrade Animations, otherwise id suggest lowering building graphics in general

[signal cove]

Yo guys, can you remove the raid protection? .

[vagrant briar]

Hey @signal cove please make a suggestion in #1135493215374553138 and if you get enough support maybe we’ll change raid protection or remove it entirely

[young maple]

any moderator here??

[nimble kettle]

why cant i put cooked bear meat in fish traps

[viscid epoch]

thats normal i dont know why but you can only put raw meat inside of a fishtrap

[viscid epoch]

yes sir

[minor dock]

how can i see the server leaderboard?

[vagrant briar]

Hey @minor dock are you talking about a general leaderboard for a server? There’s currently no leaderboard like that currently.

[vagrant briar]

You can check stats on battlemetrics

[vagrant briar]

If you want for us to implement something like that, feel free to make a suggestion in #1135493215374553138 and maybe we’ll implement it fr

[minor dock]

THX

[half yoke]

@languid path still no reason?

[sage schooner]

what is going on

like my game freezes only on this server but my teammates can see that im moving on their screeen

like this server is trash

[silver sun]

i dont know who told me here weekly servers has raid protections but i played some weeklies and some of them didnt have raid protection

cuz if there is raid protection u see red zones on map in time we can still raid, but in that one wasnt

[tender leaf]

can a mod help me i just lost an LR and jacky kit to a bug in deep sea i died in water and stuff despawned in 10 seconds

[silver sun]

make a ticket

[dusky finch]

There is raid protection on weekly servers.

[dusky finch]

You should submit a ticket in #❓┃submit-a-ticket

[silver sun]

ysf but not in all? i played last one before this one weekly and i didnt see raid zones on that one, even ppl told me soon by time will be raid protection and it wasnt i still could raid, and this one i play i see raid zones

[dusky finch]

Check #📜┃modded-features┃📜 , It will show you when raid protection is enabled in your timezone.

And I'm not sure about red circles to be honest.

[fervent coyote]

How long should I wait to get my unban because I'm bored and have nothing to play with?

[fervent venture]

How can I get the Discord kit?

[pliant horizon]

hi no timeframe for that sorry

[pliant horizon]

you have to use our discord tag on your profile then verify it on website

[pliant horizon]

here
https://link.bestrustservers.com/
after that just relog to the server and it will work

[silver sun]

ysf as i figured out there isnt all servers 2x with raid protection, that ones with raid protection are which has red zones where ppl raid, and in weekly 2x i heard ppl raid even after 22:00 and when regurarly should be raid protection but isnt, even after midnight, so ig there isnt all 2x weekly servers with raid proteciton, cuz i saw opposite

[pliant horizon]

#📜┃modded-features┃📜

" all weekly and Monthly "

[ancient flower]

I have the building animation off how do I lower building graphics? I have everything optimised

[dusky finch]

Settings --> GamePlay --> Physics --> Creation Effects: Off OR Upgrade Effects: Off AND Max Gibs: 0

[spiral rain]

"-effects.maxgibs -1" in your launch options and you won't see anymore pieces falling when an entity is destroyed.

I have it bound to "g" with the map open because for some reason unity likes to reset it on cache clears

[viral portal]

cheater

Bestrust solo only 2x

wallhack pls admin do something

[frail hinge]

If you believe someone is cheating, please create a player report ticket and include any evidence (clip or screenshot if possible). Our admin team will review the case and take action if needed.

Thank you for helping keep the server fair.

Moderators cannot directly handle cheating cases; these are reviewed by the admin team.

[slow root]

is it normal that my account is flagged as Suspicious account in bestrust

im sending tickets for that since 20 days and they are just closing it without answer

[frail hinge]

I’m sorry to hear that.

Please make sure you are submitting the correct Ban Appeal / support ticket category and include all required information (SteamID, explanation, and any relevant details). Tickets without sufficient information may be closed automatically.
If your issue continues, please try submitting a new appeal with full details so it can be properly reviewed by the admin team.

[tender leaf]

CAN i HAVE AN ADMIN BAN THESE GUYS I have reported them and they are blatently teaming they even have same name im in solo #8 pls ban them

[pliant horizon]

as you said you reported them so if they teaming admins will ban them

[slender stump]

YES I GOT UNBANNED FINALLY THANK YOU BESTRUST ADMINS ❤️

[frail hinge]

You’re welcome! Glad to hear your issue has been resolved.
Enjoy your time on BestRust ❤️

[brave halo]

Hello, my Duo Bonebreaker submitted a ticket around 4 hours ago. Does anyone know about how long approximately tickets are being viewed at?

[frail hinge]

Hello,

Tickets are handled in a queue and reviewed in the order they are received. Response times can vary depending on the current workload and ticket type, so some may take a few hours or longer.
Thank you for your patience.

[brave halo]

Okay I was just wondering so i could see if we could play tomorrow since i took it off or if we should server hop xd

[pallid geyser]

All tickets are handled in order i suggest you to please be patient and you might have to find a different server to play tomorrow i cant give you any estimated time on when your ticket will be answered

[brave halo]

Yeah it’s no problem, take your time.

We do play this server quite a bit, not sure how false bans work anyway I’m sure there’s a lot to look into

[pallid geyser]

thankyou for understanding enjoy your night

[slow root]

can u maybe help me

[slow root]

i answer every questions with full information but some one is closing it

[sinful nymph]

Can you show me what it says when it’s being closed?

[slow root]

nothing im just waiting and i start creating a new ticket

because nobody take it

[silk plume]

Yeah its gonna take a bit until its responded to. Theres a lot of tickets at the moment but not a lot of admins to take all the tickets. Best way for your ticket to be handled is if you wait patiently making a new ticket will make the wait longer.

[slow root]

i mean i have a ticket since 25 days

its not about waiting anymore

if i can create a new one everytime its mean my ticket getting closed

otherwize it will tell me that a ticket is already in waiting

[glacial inlet]

quad 2x #9 is up, sorry for the delay

[dusky finch]

yeppie

[tardy spear]

Dont open new tickets as it throws you down to the bottom of the queue 👀

[frail hinge]

I understand your frustration.
If your tickets are being closed, there may be an issue with the category, information provided, or the appeal itself. Please make sure all required details are included and try submitting a new ticket calmly and clearly.
The admin team will review it as soon as possible.

[crimson fable]

How long will it take for my ticket to be answered? Its been 3 months and i got falsely banned

[umbral meadow]

Admins will reply to you soon, there is tickets being reviewed by order, so please be patient, we are sorry for the delay

[prisma grove]

How long does it usually take for an application to be processed?

[muted bane]

Hello, it doesn't usually take long. application are processed very quickly; just a little patience, and thank you.

[prisma grove]

Thank you for the quick response!

[rustic trail]

what should I do if I'm already sitting and waiting for 1 day unban?

[chilly coyote]

you ve been only waiting 1 day and no response to ur appeal?

[rustic trail]

yes

[chilly coyote]

I ve been waiting for 2 weeks bro

just go find another server , don t get ur hopes up for this one

[rustic trail]

It's been a hell of a long time

[chilly coyote]

yes, no one is going to answer these type of tickets

[rustic trail]

got it

[rustic trail]

It's terrible bro

[chilly coyote]

yeah bro i know, just don t waste your time trying to get someone to answer your ticket, i ve been trying that too but they don t care about anything

i ve been waiting for only 2 weeks, but there are other people here waiting for months

[rustic trail]

I'm just playing with my friends, but I got banned for using VPN

[rustic trail]

got it thanks for saying good luck

[chilly coyote]

yeah bro, have a nice one

[chrome bear]

yes this is just sad same for me waited for abt 8 days still not a single answer i realy thought more of best rust but that admin team is terrible

[tardy spear]

@rustic trail @chrome bear @chilly coyote Guys, we do understand how frustrated you are, however the ban appeals system use a queue system which they go down the list they are received in, unfortunately it may take some time however they are doing their best to judge ban appeals on a case-by-case basis. A little patience is required, we apologise for the delay.

[rustic trail]

good

[regal karma]

mine has been open since 22th march, over 2 months

[restive grotto]

hell ois there anyone can help me

[umbral meadow]

How can i help you?

[restive grotto]

i cant enter sw connection attempt failed idk why

i was playing antehr best rust jsut ysterday

[umbral meadow]

please open a ticket and wait till a moderator help you
https://discord.com/channels/277748656420028426/1118287481322872842

[silver sun]

hi ppls, can u tell me when will be wiped today first server which should be wiped soon?

weekly or biweekly 2x

[cursive fractal]

Hi, You can check all wipes here #🔔┃wipe-reminder or #📅┃wipe-schedules

[regal karma]

Keep reconnecting, the mod who told u to open a ticket is dumb. Its a rust sided issue

[dusky finch]

Not really, it could be an ISP issue

[regal karma]

its not

[dusky finch]

I have an ISP issue with some servers lol

[dusky finch]

I literally have that in some servers like atlas, I cant connect because of my ISP.

[regal karma]

No u dont

[dusky finch]

I literally do? 😭

[regal karma]

no

[dusky finch]

Whatever lets you sleep at night bro.

[wet oracle]

Hello, The "Connection Attempt Failed" error in Rust is typically caused by unstable internet connections, firewall or antivirus interference, or corrupted local game files.
If the issue continues, Verify game files. and give that a go.

[dusky finch]

Or an ISP issue.

[sinful nymph]

Another thing that could help thats helped me and some friends in the past is a VPN 🙂

[dusky finch]

Yep, thats what I use.

[silver sun]

i always verify files when it stops loading when entering server

[mental gust]

Can an admin look at my ban appeal? No idea why im banned

[limber wigeon]

Our ban appeal team grows through the ticked in order from oldest to newest! I promise they’ll get to you as fast as they can, but it will unfortunately not be right away!

[mental gust]

what even does "ban evading" mean?

[umbral meadow]

Ban evading means that you had another account banned

[mental gust]

Lol yeah that makes no sense I guess. I'll have to wait for someone to review it, I barely play rust so only have my only account lol

[umbral meadow]

If you already opened a ticket, please be patient until an admin reply to you

[regal karma]

Goodluck, since ive been waiting for 2 months for an ban appeal ticket your looking at 3-4 months tops

[dusky finch]

Ban appeals take some time, because we have a small dedicated team for appeals.

[regal karma]

"some"

[visual hazel]

how much i have to wait to use best server tag kit

[wheat maple]

It should show you , how much time you need to wait

[sinful nymph]

please go to https://link.bestrustservers.com and verify the discord server tag extra reward and then go in game and use /auth and you should be able to use the kit. 🙂

[visual hazel]

im asking if i can use it in like first 15 minutes of wipe

[spiral rain]

No, the Discord kit is locked for a time period after a fresh wipe, the timer will reflect the time set after you /kit

[wheat maple]

You can use discord kit 10mins after wipe

[visual hazel]

yea i asked this ty

[wheat maple]

No problem, if u need any more help feel free to DM or ask here .

[mental gust]

Lmao.. how can they have so many ban appeals that they can't get them in a timely manner like that

Insane.. also was told that they charge you for it too? Lmfao what a joke. There is literally no way I got banned "accidentally" because never have I even logged into rust with another steam account

[sinful nymph]

It happens more than you think it does, but I can assure you they are getting to it as fast as they can please be patient.

[meager ruin]

this happens mostly because of Suspect and newly created accounts we are working hard on the ban appeals.

[mental gust]

I have like 200 hours on rust, and can join the premium servers, no way my account somehow gets confused.. also Ive played on these servers before, and paid for a rank on a server, for the kits.. like my account isn't new to the servers or the game

[sinful nymph]

200 hours is considered new but while I do understand your frustration it's part of a system that has been implemented to keep as many cheaters as we can out of the servers.

[mental gust]

None of this makes sense how my account can get "accidentally" banned.. I have played like 2 maybe 3 wipes on this server..

[sinful nymph]

What type of ban did you recieve?

[mental gust]

"ban evading"

[sinful nymph]

This means you have been detected in logging in on another account that has been banned in attempt to get away from the ban and we have a very small ban appeal team currently I cannot give you an exact time from the only thing I can tell you in go to #❓┃submit-a-ticket and please be patient with us throughout this process please and thank you. I appreciate your continued patience.

[cold cipher]

Kicked: Suspicious Account [ID:]2mjxOkB5c | Timeleft:Perm -
help solve the problem

[sinful nymph]

Please go to #❓┃submit-a-ticket for any issues relative to this server ban please and thank you.

[cold cipher]

I asked, but there was silence in response.

[sinful nymph]

We have a very small ban appeal team please be patient with us throughout this process and it will be responded to in which the order it was received I appreciate your patience with us throughout this process.

[cold cipher]

We were playing on a 4-player server when the ban happened. There were only three of us, and no one else was banned. The ban was given without explanation, without kicks, as if I was using something illegal, but there was no ban in the game...

[mental gust]

Yeah.. I get that, which is why it makes no sense. I don't have any other accounts whatsoever. I am pretty sure the last time I played was on one of these servers too. So it quite literally makes no sense that I got banned.

[cold cipher]

I've been playing for less than 5 hours total, and before that, I spent less than 20 hours on pirated servers because I couldn't buy the game. I bought it, joined with friends, and got banned...

[pallid folio]

@cold cipher
as Kyroh said. at this point it's best to open a ticket and specifically describe what happened. we as moderators cannot resolve this situation, especially not in a public chat

[sinful nymph]

Please anything else relative to this go to the ticket and not public chat as we as Mods cannot do anything I don’t even have access to tickets.

[delicate wave]

Kyroh is it possible for mods to unstuck in game?

[sinful nymph]

Please explain what you mean a little further in detail please.

[small pecan]

i need help from a mod

[pallid geyser]

what can i helpm you with?

[analog grail]

Why can't we use explosives, guys? Does anyone have any information about this?

[small pecan]

i droped l9 from my roof AND its stuck in the ground

[pallid geyser]

can you open a ticket please

[small pecan]

yes

[pallid geyser]

make sure u get a clip as well ready please

[small pecan]

cant u just unstuck it haha

i give u base location and server

[pallid geyser]

im sorry you have to make a ticket unfortunately

[leaden zephyr]

yea these mods actually arent admins brother not in server

[pallid geyser]

correct

[regal karma]

they wont admit that theyre auto detection bot sucks

80% of the bans are suspicious account

ive gotten banned for suspicious accounts in 2 different servers aswell, unbanned within a day

not enough proof for them 🤷

[mental gust]

yeah I can tell

[regal karma]

i dont think theres ANY worse servers with support than this one

[regal karma]

i can literally prove this aswell

[spiral zephyr]

how do I get discord kit?

[soft umbra]

link your account here at https://bestrustservers.com/

[soft umbra]

and use the bestrust tag from our server

adopt and verify on website

[spiral zephyr]

still not showing available

[soft umbra]

are you verified on the website

do /auth in game aswell

[merry lagoon]

who to do i ask to lift a ban

[soft umbra]

Hey @merry lagoon if you opened a ticket then a admin should be with you as soon as they get to you,as there is a queue.

[merry lagoon]

man i got an unfair ban

[soft umbra]

Sorry to hear that, but like i said they will get to you as soon as they can

[knotty ledge]

I would recommend https://discord.com/channels/277748656420028426/1118287481322872842 and make a ticket

[merry lagoon]

i have made one

[knotty ledge]

Perfect! Now it’s jsut a waiting game to keep everyone fair in line it goes from oldest tickets to newest

[merry lagoon]

man

[knotty ledge]

I’m sorry I know how you feel I promise you your turn will come

[wispy ether]

make a ban appeal ticket in #❓┃submit-a-ticket

[merry lagoon]

i have

[wispy ether]

bruh i wasnt at the bottom of chat my bad

[merry lagoon]

lol np

[regal karma]

goodluck waiting months bro

[merry lagoon]

shi

[regal karma]

its gon be a long ride

[merry lagoon]

dont lie

[regal karma]

just to get your hopes DOWNNN my ticket has been open for 2 months

if youd care enough i can show you proof

im not even kidding btw

[atomic wing]

where it is for the steam name kit ?

[soft umbra]

https://bestrustservers.com/ make sure to put #Bestrust in your steam name and click verify on the website.

[atomic wing]

ty

[soft umbra]

No problem!

[atomic wing]

i do it and auth in game but no kit

[soft umbra]

Im going to dm you

[frail hawk]

after such a long time i think now months im still banned im convinced there is no one working at the ban appeal team afcxck a5ss servers dog water

[sinful nymph]

I am sorry you feel that but we have a very small team working as fast as they can I do apologize for the frustration you must be feeling.

We greatly appreciate your continuted patience ❤️

[frail hawk]

fzck uff

[sinful nymph]

There is no need to be rude to me sir I have no control over that department I am just trying to help. 🙂

[frail hawk]

yea ur so fkcving much helping by telling me the same shztss i heard 1000 times useless a5ss support

[merry lagoon]

can an admin lift my false ban??

[sinful nymph]

Did you go to #❓┃submit-a-ticket ?

[merry lagoon]

yes

[frail hawk]

mate no one is gonna help u i promise u that they lie every single time lmao

[sinful nymph]

An Admin will get to you as soon as they can it is in a queue system stemming from oldest to newest we have a small ban appeal team and they will get to it as soon as you can sorry about the wait but please be patient with us throughout this process.

[frail hawk]

lmaoo same thing what i exaclty meant

[surreal mango]

Is there a 2x duo monthly server?

[sinful nymph]

EU or US?

[lean cairn]

when does support get back to tickets ?

been waiting for 4hours

[umbral meadow]

Is it a ban appeal ticket?

[languid path]

ذHello, can you please clarify what type of ticket you have?

[lean cairn]

ban appeal yea

[languid path]

Yes, it's taking longer because of the high volume; we have many tickets open.

[lean cairn]

okay no problems

[languid path]

Welcome! If you need any further assistance, please don't hesitate to contact us.

[lean cairn]

can I send you a dm or can I text in here ?

[languid path]

np

[surreal mango]

Both if you can

[sinful nymph]

This is what I found

[tardy dirge]

Anyone need help guys?

[bronze agate]

Anyone know where there is a clan of 8 running around on x2 solo / duo #7 server? lol

[slender arrow]

EU: Bestrust Solo/Duo 2x Monthly | JUST FULLWIPED 07.05 05/07
client.connect 205.178.168.169:28010

US: Bestrust Solo/Duo 2x US Monthly | JUST FULLWIPED 07.05 05/07
client.connect 141.11.117.117:28015

[sinful nymph]

Thank you ♥

[slender arrow]

If there actually is, I recommend you open a Player Report ticket with some of their SteamIDs or in-game names😊

[slender arrow]

You're most welcome!

You edited yours, I must edit mine now

[sinful nymph]

I tried changing it as I did it I forgot someone told me that xD

[bronze agate]

Yeah been trying to get the person to get the names, but they said they didn't know who it was. I'll see if I can find the names

[knotty charm]

can an admin check y my ticket please

[sinful nymph]

Please don't request for an admin to check your ticket this may result in it taking longer for admin to review. It is in queue and will be checked in the order it was recieved. thank you for your continued patience and have a blessed day 🙂

[vocal briar]

Is there any way I can check if my ticket has been under review?

[umbral moth]

All tickets are in a queue and will be reviewed in the order they were received. We assure you they will get to yours as soon as possible.

[vocal briar]

Tysm

[umbral moth]

Np!

[rose wren]

I suddenly got disconnected in the middle of the game. When I tried again later, it said "disconnected."

[sinful nymph]

Try restarting the client.

[rose wren]

already tried it

[sinful nymph]

Verify integrity?

[rose wren]

just restart rust

[sinful nymph]

Go to steam right click rust go to properties , installed files and then go to verify the integrity of game files

[rose wren]

ok i try it

[sinful nymph]

Let me know if it helps 🙂

[rose wren]

i tried it but
the server disappeared

solo/duo monday server with vanilla

[sinful nymph]

Try completely closing steam from the taskbar and relaunching it

It’s a common rust bug

[sinful nymph]

If that didn’t work please try restarting your pc.

[rose wren]

ok..

[small wharf]

try going to our website https://bestrustservers.com/ and search for the server then copy the join command then just connect to it through the consol

[winged wind]

how do i get the discord tag kit

[umbral meadow]

please go to https://link.bestrustservers.com/ and verify the discord server tag extra reward and then go in game and use /auth and you should be able to use the kit. 🙂

[edgy ridge]

i wana know 2 these someone know?

[hoary glen]

you need to use our BEST tag. Click on my tag and select it as your discord tag. After that you can follow the steps, ChaCha posted above your message.

[edgy ridge]

Ty but I scrol down in ur website and there is how to do it still ty

[wintry mantle]

Have you got it working?

[mint karma]

What type of server ban someone for having a suspicious account who has more than 2k hours and then not respond to support tickets for three months?

[lime thistle]

How to verify instagram?

[pliant horizon]

https://link.bestrustservers.com/
here you may need to spam verify

[lime thistle]

But how do you link your instagram?

I cant see any botton for that

[hoary glen]

just click on verify and wait a bit. it will be tracked automatically

[brazen folio]

where map voting for vanilla server?>

[carmine nest]

how do i get the discord tag kit?

[wet oracle]

@carmine nest
Click on the server name drop down, and select server tag and adopt the tag.
then go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[rich folio]

remove the offline protection look the feedback in #1135493215374553138

[stiff sparrow]

Object reference not set to an instance of an object.
000000000>:0

[dusky finch]

Thats a suggestion, developers would look into it, and review if it should be done

[nova egret]

how do i link my account

[umbral meadow]

Click on the server name drop down, and select server tag and adopt the tag.
then go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[lean cairn]

hey can I talk to someone about my ban appeal ?

I can’t play any server 😭

I’ve been wrongfully banned man this ain’t right

[urban adder]

did you send all the proof that the staff need to unban you ?

[jaunty gazelle]

I report som cheater but

how to get them ban fast?

[umbral meadow]

submit aticket here https://discord.com/channels/277748656420028426/1118287481322872842

[jaunty gazelle]

I do it but I wait for, it's a active team of cheater so

[umbral meadow]

please be patient, an admin will reply you soon

[dapper oyster]

Bestrust Vanilla 2x #2 - Weekly What kind of pop do these servers hit? Wipe is soon but minimal map votes so im curious if any data.

[torn trout]

until #3 all our x2 x3 etc should get a hight pop

yea 2x #2 is hight pop server may 700 or 800 depending the day

[dapper oyster]

oh wow nice usually no high pop wipes this late in the day so thats cool! thanks

[torn trout]

it often die at the 3 or 4 day btw

like 3 day may there are 100 or 200 people

but 2 first days are full pop

[dapper oyster]

ay if it survives high pop for 2 days im happy

[torn trout]

🤣

[regal karma]

Mines also been open for 2 months

[torn trout]

sorry guys our team is doing all they can do haha so many tickets

[regal karma]

i rejoined sniper

[twin orbit]

is your ticekt still active ?

[regal karma]

If u care enough i can show you the ticket

It is

[twin orbit]

you can check by sending in a message and a ✅ appears under it, it means its still active

[desert urchin]

hi if you wanna be a com manger do you need to be a staff becuase im ban from staff ?

[limber wigeon]

Hey, I would recommend making a staff-application ticket and see if you can work something out with our HM's our HA's

[desert urchin]

thx tot and btw you got me ban

[limber wigeon]

I don't think I was the sole reason to why, but I don't think this is a discussion for the support chat.

[dapper oyster]

its 25 pop on wipe rn?

[torn trout]

i think it wiped yesterday?

[dapper oyster]

na vanilla 2x #2 literally jus wiped

[torn trout]

idk i played this server just wiped yesterday xd

vanila? or 2x?

[lean cairn]

I’m waiting for response

I haven’t heard back on my ticket yet.

I submitted it 24hours ago

[vital plaza]

Hello please wait patiently as our ban appeal team is small but deticated team!

[lean cairn]

Okay

[vital plaza]

Thank you! do you have any other questions?

[regal karma]

mine has been open for 2 months

your gonna have to wait like minimum 3 at this point

im not even joking btw

[vital plaza]

Are you sure your ticket even open at this point?

[regal karma]

yes

[merry lagoon]

been 16 hours waiting for a response from a admin to unban me

[vital plaza]

Hello please wait patiently as our ban appeal team is small but deticated team!

[merry lagoon]

can i join the team then

i feel they are sleeping on it

its was a false ban so is sad

[vital plaza]

What do you mean join team? ban appeal?

[distant cave]

hey i did this 'Follow The Master' and followed but my insta aint linked to my steam how do i connect them?

[wet oracle]

Follow "the.masterone1" on Instagram
go to https://link.bestrustservers.com/profile
Link your Instagram account.
Spam the verify button until it works. (Bugged atm)
Do /Auth in game or restart your game.

[distant cave]

xDDD that worked thanks

[wet oracle]

not a problem, have a great day!

[lean cairn]

how long do you think it will take ?

[lean cairn]

wow...ggs

[regal karma]

i kid you not there is people who have had to wait longer

[vital plaza]

theres no estimated time just please be patient

[rare pulsar]

where is my unban i made a appeal 05-21 and no one answered nothing still

[vital plaza]

Hello im sorry that you have to wait but just so you know our ban appeal team is small but deticated team so please remain patient!

[merry lagoon]

yes

[vital plaza]

Firstly it takes a long time to be enough trusted to get to the ban appeal team and you cannot be banned from the servers. So just remain patient on your ticket and wait for response!

[rare pulsar]

ive been waiting 5 days can you unban me already, i wanted to play from the start and i got banned for suspicious account aka low hours soo i havent even been able to play your server for 5 days already

without any answer until now as you said your guys's team is small

[vital plaza]

Im sorry that youve been waiting but the team is doing their best to review tickets as fast as they can. And suspicious account isnt about low hours it is when anti cheat gets notified about something witth ur account or playing.

[rare pulsar]

but i got banned instantly when i joined the server? i didnt even get to run around nothing

[vital plaza]

im sorry but im just saying that you just need to be patient bc lots of tickets and thye are responded in order from oldest to newest.

[rare pulsar]

alr

[vital plaza]

Thank you!

[regal karma]

bro

your not getting a response in your ticket within 2 months

bestrust has the worst support ever and theres nothing they are doing to fix it

[umbral meadow]

Hey, admins works in order and they need time to review ban tickets

[heady jolt]

Looking for +1 player for our team, serious gameplay, dм me

[umbral meadow]

try here, you will find for sure https://discord.com/channels/277748656420028426/1326921774302232677

[arctic karma]

how do i get the discordf kit what do i need to do

[umbral meadow]

Click on the server name drop down, and select server tag and adopt the tag.
then go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[surreal lotus]

hello i've been banned for like 10 months now with no reply? <@&513265319096221697> <@&464827801644695552>

[earnest gorge]

hello, did you make a ban appeal 10 months ago?

[knotty ledge]

I would say to make a new ticket unless you already have one

[surreal lotus]

bro i've made so many

and no reply

[languid path]

ذWe have a huge demand for these tickets, so please be patient; everything will be fine.

[lunar nimbus]

we read tickets the oldest to newest, so, if you still making a new tickets you just restart your time (srry the bad english)

you need to be patient, create a single and not a lot

[surreal lotus]

bro i've not made a new one and been waiting for MONTHS

please check my dms with the bestrust bot

[languid path]

My friend, there is a department that specializes in these matters.

[lunar nimbus]

...

[surreal lotus]

how? there's been nothing lmao

can you guys @ the bot which solves all ticket etc? i can show u @languid path

@lunar nimbus

[lunar nimbus]

its not a bot who solve that

its a ban appeal mods

admins

[wise dragon]

guys how can i fix the connection attemp faild

[sinful nymph]

Have you restarted the steam client as a whole?

[wise dragon]

i did + pc + my internet still same issue

[sinful nymph]

Verify integrity of game files?

[wise dragon]

also did it

[sinful nymph]

Do you by chance have a vpn?

[surreal lotus]

no when u create a ticket it's a bot

[wise dragon]

and i did the server browsing ping

[surreal lotus]

and then mods/admins reply

[wise dragon]

i have exitlag but it keep kicking me from the server i made a ticket but iam waiting

[sinful nymph]

One sec.

[keen chasm]

anyone know how to get the disc tag?

[wet oracle]

Click on the server name drop down, and select server tag and adopt the tag.
then go to this link: https://link.bestrustservers.com/ and connect your accounts. In the tab that opens, you'll find categories for Discord Tag Kit, Steam Name Kit, and Nitro Kit. Click the verify button below and type /Auth in-game.

[trim swift]

Been an issue and I just remembered it. The paintable windows are un-drawable and it kills me. Best rest is the main servers I play so I forget to color on them LMAO.

[late minnow]

so do yall just not ban people that are hacking ffs

'take it easy' is the most obvi hack ive ever seen its wild work

ive been waiting forever for yall to ban him and still nothing

[versed viper]

Can you tell me how when I tell someone to stfu in all caps because they’ve spammed the same message 30 times they don’t get muted but I get muted for 2 hours for extreme toxicity

[spiral rain]

f_ziv that doesn't fall within our extreme toxicity standards for a mute. Also that's not the time period allotted for that punishment. If you have a grievance please feel free to open a ticket so it reaches the proper channels to review the actions.

[versed viper]

I have a ticket open so I currently can’t. I’m waiting for someone to respond to my ticket about a cheater in the trio 2x #5

[spiral rain]

Unfortunately you would most likely need to open a second ticket for that grievance, You may get lucky and get someone that dabbles in both so don't hesitate to add that in just in case, you'll be directed further if they can't handle it.

[hazy tinsel]

Hello! How can I see the map of max 5 2x-2 in rustmaps?

[spiral rain]

https://discord.com/channels/277748656420028426/1508813229500010616 would be the next map that's currently being voted on. Be sure to take a peek and vote for what you like best

[spiral rain]

whoops, my mistake, that's the wrong channel

[hazy tinsel]

Yes I know. But I want to see the current map on 2x-2

[spiral rain]

let me see if I can dig that up for you real quick

[hazy tinsel]

Thanks in advance

[spiral rain]

well it seems to not have been generated on the site I usually use, give me a few minutes so I can confirm what generates is the same

[sinful nymph]

https://rustmaps.com/map/44a5cefa207244eeb4d4e6278b59e7f8

[hazy tinsel]

Thank you. May I ask you how do I get it myself for the future?

[sinful nymph]

I just looked up bestrust in the top right for server search

[hazy tinsel]

Oh ok. Thanks!

[spiral rain]

lol I'm curious why it told me it wasn't generated yet.

[sinful nymph]

Not a problem 🙂

[sinful nymph]

I'm not entirely sure did it restart like the server I am did if so maybe that could have been the cause?

[spiral rain]

no idea

[sinful nymph]

Yeah idk I just used rustmaps

[spiral rain]

that is so odd . . . now it comes up. shrug

[spiral rain]

thanks for the assist though!

[versed viper]

Is there any chance you know how long it takes for someone to respond to a ticket? I’ve noticed it takes quite a while

[spiral rain]

That varies entirely by the ticket type and available staff. All I can say is patience is what's needed at this time.

[sinful nymph]

Not a problem!