❓┃support-questions

[still fiber]

<@&513265319096221697> any1 available to check my ticket

[mental grove]

They will get to it ASAP I can assure you sir, there is a high demand on tickets at the moment and limited people eligible to respond.

[chilly bolt]

hi might be an teaming in best rust x2 #1

i suspect because they are ukrainian and russian and talking a lot in their language

[modest oracle]

<@&513265319096221697> any one available to check my ticket ?

[livid helm]

@modest oracle They'll get to your ticket in the order they received it. Sorry its taking so long.

[mental grove]

#❓┃submit-a-ticket

[oak sail]

if any active staff member is online may you please check my ticket, we have a problem in a server that needs to disappear. Not going deep in details here

[barren frigate]

Please be patient and the admin will come to you as soon as possible.

[barren frigate]

What needs to disappear? Is it something you build?

[normal bone]

may i please know my playtime

[devout flame]

how do i get the daily kits, i linked my account

[mental grove]

Do /link, than /kits

[devout flame]

gotcha thanks

[sterile yew]

Can someone admin Check my ticket

[mental grove]

There is currently a high demand of tickets and not enough admins, they are going through them as quick as they can sir.

[sterile yew]

Thx

[atomic kiln]

the crate of the large oil platform does not respawn after the reboot, we waited for the reboot to open it and when we returned it was no longer there

[barren frigate]

Maybe someone stole it.

[fluid snow]

guys i'm a noob i was on the solo duo but tis about to wipe

[eternal kestrel]

Why isnt support responding to my ticket?

[severe herald]

when u create a ticket?

[open bane]

/link

[zealous mist]

ive linked dicsord and steam and joined group, how to get started kit?

[barren frigate]

use /kit in game

[barren frigate]

in game

[livid willow]

Русские есть? Модеры или кто-то хоть

[vapid rapids]

Did they remove the Bounty system on the Main 2x?

[sterile yew]

pls check my ticket modssss

[carmine vortex]

/link

[mental grove]

Only admins can see it sir.

[mental grove]

Do this in game for it to work.

[sterile yew]

Ahh ok good to know

[mental grove]

They will get to it ASAP, there is a high demand of tickets at the moment and little amount of admins.

[meager patio]

/link

i do all why i cant kit

[mental grove]

Do it in game sir.

[valid roost]

hello guyz for some maps, its saying that the fresh spawn is in a certain area, like just a one shore, but ingame, there isnt really a specified area that fresh spawns spawn in, how does it work?

[opal pumice]

ticket

[opal pumice]

i v got ticket,why kick me always

i wanna play

[livid helm]

The admins have a lot of tickets to go through. They'll get to yours in order.

[chilly bolt]

Do Modérateur and Admin can watch the logs to see what a player have type in chat ? in one of the bestrust servers ?

[gusty mountain]

Hi ! I'm just link and verify my account, but i havent get reward? Some one can help me pls

[mental grove]

Admins can, But moderators can only manage the chat they see in the server they are on.

[verbal creek]

is there an admin that can help, its a 4 man on trio

[mental grove]

Please #❓┃submit-a-ticket sir.

[mental grove]

Heading to bed if anyone needs help I’m sure the other moderators will be on it.

[next torrent]

Guys, the ticket was sent 8 hours ago. It was ban for the reason that I logged on to the server before I linked everything. I managed to sleep, wake up, get things done, and I'm still where I was.

[weary bluff]

I am confused, i dont know if its related to my staff app or smth else

I got this, this morning but there is no dm's or message

I didint open anh ticketd today i was sleeping 😀

But i dont see any tickets open 🤔

[raw ingot]

Did you send an application yesterday?

[weary bluff]

i sent one 3 days ago

[raw ingot]

We can only have 50 applications open at any given time so now this morning when we went through some of them there was space for new applications to be opened and then yours got through the queue

[weary bluff]

Ahhhhhh so my app " was opened " today thats why i got that msg ?

[raw ingot]

Yes

[tall minnow]

i get suspicious account alert when i try to join server what i need to do?

[weary bluff]

Thx

[barren frigate]

open a ticket here #❓┃submit-a-ticket

[signal mirage]

how do i see my tickets?

[signal mirage]

its the same for me i cant see my ticket

[storm jewel]

Auto message

As for staff tickets, just know we take longer than regular tickets to go through them, we do a thorough review and investigation, we SEE them so there is no need to spam or bug about it, spamming, continuing to ask for updates, or lying may result in a very negative way for your application. Thanks

[mental grove]

Wait for a response from admins sir.

Np man!

[halcyon viper]

where to open a ticket

this guy is teaming 3 man on a duo server

[glossy drum]

Hello how to get the kits

[mental grove]

/kits sir, vip kits can be purchased on the store.

[glossy drum]

And how to get the free kits ?

[mental grove]

Do /link sir.

[languid crystal]

.

[limber prism]

When the update is here is it gonna be like force wipe or just quick update?

[weary bluff]

i cant open a ticket because i have a staff app open

id like to make a player report: playing duo in a solo server SOnly only 2x wiped 1045cet

i dont have hard proof, id like a admin to look around KOPbito is the player

[floral berry]

Bestrust Solo ONLY 2x Primitive has been offline for 12 hours what gives?

[cold vessel]

Do yall have a trio 2x server that wipes today around 6 or 7 pm

[barren frigate]

#🔔┃wipe-reminder

[barren frigate]

yeh make a ticket in #❓┃submit-a-ticket

[merry zodiac]

i make a ticket ，but nobody answer me😭

[acoustic shadow]

Hello our ticket list is usually pretty long and depending on the type of ticket only certain roles can help you, sorry about the wait

[mossy scaffold]

how to fix

[weary bluff]

dear moderator, did you read the first part of my message ? 🤦‍♂️

[safe pawn]

me too

[manic crown]

restart game

[mossy scaffold]

done that

[safe pawn]

me too

[brazen folio]

rust update, servers will take a few

[glacial inlet]

solo 2x 5 is updating

let me know if you have a problem with any other servers

[remote pewter]

HAHAHA HOURS 🚮

[hybrid citrus]

Hello is this server gonna wipe today #1349468243902988384 ?

[mental grove]

Yes, in 39 mins.

[remote pewter]

ATT GAME FIST

[rose vapor]

HELP

[severe herald]

bestrustmainx2 dont work please help

[spring gull]

gg update

[fossil zodiac]

how can i look up my bestrust playtime?

[empty wren]

Bruh, whats going on with solo only server?

[digital schooner]

Via https://www.battlemetrics.com/

[odd cedar]

whats wrong with duo 2x 2?

[digital schooner]

There seems to be a problem with steam / network, it's being investigated currently.

[odd cedar]

sad

[spring gull]

will there be a rollback? I took off in the save zone as if

[modest cobalt]

/link dont work

[stray hollow]

how can I change the linked steam acc

[slow schooner]

didnt see any info on this, will bestrust have premium servers?

[raw ingot]

Go to the link website go through the process and press unlink then relink with your preferred account

[raw ingot]

Yes that's the plan

[glacial inlet]

Maybe not 😕

[raw ingot]

:[

I heard birds chirping about it though?

[inland pagoda]

is there any way to remove wanding machine?

[raw ingot]

You can break it using 3 jack hammers?

It can't be picked up using a hammer

[inland pagoda]

yeah lesson learned 😦

[cursive night]

will servers be premium or full of cheaters?

[merry zodiac]

76561199527781947
There is something wrong with this person's operation, likecheating

[barren frigate]

You can submit a ticket here. #❓┃submit-a-ticket

[barren frigate]

What problem are you having?

[glad plume]

Hey guys, idk if i've searched wrong, but i can't find any population command, is there actually one on the server ?

[kindred dove]

where should I write to to remove the ban?

[tacit jasper]

Hello everyone, I have a question: how to find a chicken egg on this project? These animals simply do not exist. Can someone advise? Thank

[azure mulch]

since the last update we added more chicken spawns so this shouldnt be a problem finding chicken, me myself also plays on the servers and i found plenty of chickens!

[azure mulch]

#❓┃submit-a-ticket

[azure mulch]

Yes /pop or !pop

[glacial inlet]

#❓┃submit-a-ticket

[shut moon]

#❓┃submit-a-ticket

[stray onyx]

Такая шляпа а не сервера типы с 800 часами на аккаунте и 0 акаунтом стим ебут всех и вся администрация не кого не проверяет

[hot elk]

admin shop aint working on solo/duo 5

[solid pelican]

Are catfish turned off for fish traps?

[dire hull]

how claim the gift of the server with /link ?

i have just a message in game after register in web "you have successfully verified and linked your accounts. Thanks !"

i just want a free rewards "300 scrap + 50 HQM, ..."

please help me

[solid pelican]

awsome awnsers

[glacial inlet]

Fish traps are vanilla

[solid pelican]

they should catch catfish then no?

[glacial inlet]

I'm not too familiar with the way fish traps work unfortunately
If they catch catfishes on vanilla, then yeah

[solid pelican]

yeah its bugged ig. All the sites say they should be able to. im also sure i have anough bait value

[raw ingot]

I dont think they do

Just like they don't catch sharks I only think they catch the smaller fishes but I've played with the fish traps once

[solid pelican]

they can. i Just didnt see that they have to be in a swamp or river

[serene tide]

we became friends with the neighbors and were banned for violating the rules of the team limit, please understand and forgive for the first time. Thanks

[glacial inlet]

#❓┃submit-a-ticket

[vocal plover]

how to kit the daily kit its not appear for me

[gray hemlock]

only works on modded servers

[fossil zodiac]

how long does it take to receive an awnser for a mod application

[azure mulch]

For me it took 3 days so atleast 3 days i would say

[clear kindle]

farkas i have a question

[lament vector]

does an admin want to pm me? i cant submit tickets says i cant receive messages witha public discord account

[glacial inlet]

https://cdn.discordapp.com/attachments/1004421535890681927/1331245832766361680/guide-ezgif.com-video-to-gif-converter.gif

[lament vector]

yeah its already on

was just not working, it worked now

[clear kindle]

yo

[manic harbor]

Could any admin please check latest report on quad x2? Active cheater running with ak and wallhack + aimbot

[marble radish]

how do i get this verified stuff off my screen when i have been

[mental grove]

Do /link.

[finite seal]

/linke

/link

how do i redeem the kits for discord and steam group?? I joined all

[gray hemlock]

do /kit ingame

[stark orbit]

k

[zenith heron]

why do i get a msg from clyde when i do / link

[mental grove]

Do it in game sir

[zenith heron]

it tried and it did nothing

still says no perms

[toxic totem]

ı have not nitro kit

[stable estuary]

/link

[barren frigate]

USE /link IN GAME

[barren frigate]

you need to link your acc in game

[zenith heron]

I have

[topaz hinge]

Can i open a ticket for reporting ?

all good i found it

[fading flower]

I have linked my account but still have the notification on the game. How do i remove it?

[rocky lance]

Im wondering the exact same thing

[fading flower]

give it like 10 mins and it goes

[rocky lance]

geez ok

[clear kindle]

.

[barren frigate]

@fading flower @rocky lance @zenith heron
Are you sure it's the same Discord and the same link?

[zenith heron]

fixed it

[wooden zealot]

admis, can you help me?

I installed a vending machine and I want remove it

[crude cargo]

I just can't do anything on this server, I can't damage people, I can't break things, people can't see me, but I can see everyone, I can get info, I'm like a ghost, I think it's a bug.

I can start a broadcast in the discord room. Can an authorized person please help me?

[barren frigate]

I have replied to your ticket, just wait, the administration will be notified to look into your problem
I have a question, does this only happen on our server???

[ashen vapor]

Do “suspicious account” bans also ban ip?

https://steamcommunity.com/id/micodesigner/
staff say my steam account is “illicitly purchased or bot-generated”

[fierce hare]

I did all the steps how to get the kit

[barren frigate]

USE /kit in game

[woven cosmos]

hello

[fierce hare]

next step ?

[barren frigate]

use it and pres the link kit or discord kit

[woven cosmos]

how can i unlink my account ?

[barren frigate]

ديسكورد ؟ او الموقع

[fierce hare]

okay thanks

[woven cosmos]

السلام وعليكم...الستيم

[barren frigate]

و عليكم السلام شوف
ادخل الموقع
و بتلقا في https://link.bestrustservers.com/
انلينك لو انت مسوي لينك لحسابك

[woven cosmos]

دخلت يطلع لي link لكن انا فعلا سويت لنك وحصلت الكت حاليا ماطلع لي انلينك

[barren frigate]

https://link.bestrustservers.com/complete

[barren frigate]

ارسلتلك الصورة خاص كيف تطلعلك

[barren frigate]

متاكد انك شابك صح حسابك ب ستيمك

[barren frigate]

@woven cosmos ادخل ذا الموقع و بياخذك على طول

[barren frigate]

DONE

[slate cradle]

vpn?

/vpn

[barren frigate]

go to #❓┃submit-a-ticket

[warm sluice]

@barren frigate

[north maple]

When is solo/duo 2x #3 wipe? I dont see it on the wipe channel

[steady rover]

hey guys, good morning

how many time spend and admin normally answering a ticket?

[mental grove]

Me personally if I’m on my computer I’m answering tickets and reports, when I’m on my phone I watch these channels, and moderator tickets that may need an admin. We spend a lot more time than it may seem to y’all but I’m sure there’s at least one admin on at all times. Besides maybe late at night when pop is super low, but I tend to stay up than sometimes.

[barren frigate]

hey

[river jewel]

hello,dear, why i see this message when try to connecting the server?

Kicked: SuspicioUS aCCOUNT

[formal cloak]

Hello, im on Bestrust Solo/Duo, a guy is cheating: "BAHTY3" he's playing artic, can someone verif him or ban him aha, he's litteraly cheating

[raw ingot]

create an unban appeal

[river jewel]

where?

[raw ingot]

https://discord.com/channels/277748656420028426/1118287481322872842

[crude tulip]

how can i get eggs on 2x servers?

[mortal portal]

hope its okay to ask, but regarding applications for staff applications, do they usually take a few weeks to hear back? Can I safely assume if you receive no response back then you didnt fit the criteria, or are we made aware? thanks ☺️

[glacial inlet]

Hello,
Your staff application is still in progress, we will try to review it soon

[mortal portal]

thank you Farkas! ☺️

[boreal sequoia]

I see in the chat that you can get free resources, please tell me how to get them.

[gray hemlock]

link ur accounts here: https://link.bestrustservers.com/ and then do /kit ingame

[boreal sequoia]

thank you

[livid helm]

Following the chickens around until they lay an egg.

[fresh basin]

Why is the Admin Team So bad????????????????????????????????????????????????????????????????????????????

[livid helm]

The sheer amount of servers and tickets the admin team has to process has them backed up - but they will get to your ticket as soon as practical.

[late trench]

Hello, i need an admin pls

some guy who answers the cheating tickets

[warm vale]

#❓┃submit-a-ticket

[mental grove]

I’m sorry you feel this way, we all try our hardest to handle stuff as fast as we can, with so many reports coming in it’s hard to get every single report answered within minutes without being able to investigate first.

[raw ingot]

I see that most if not all your tickets are about asking an admin to help with a mini being stuck we tell you that we dont interfere with gameplay this is the official rules for both players and admins we are told to not interfere with gameplay so you saying that we are a bad admin team because of this is disrespectful and I've never found a server on rust that lets the admins interfere with gameplay

We don't interfere with gameplay calling our dedicated staff team "bad" is not good for the moral in the long run please reconsider what you said and understand that we try to care about our player base but there are limits such as admin interference

[late trench]

I did…. Hours ago

[velvet forge]

I'll personally ban you on the next ticket you make asking to remove walls you missplaced, unstuck your minis, teleport you, simply wasting the Admin Team's time after being told multiple times we do not interfere with gameplay as stated on our #📜┃rules.

[blazing thicket]

Hello! Could someone help me? How long are tickets usually processed?

[warm vale]

Depends which ticket you made.

[blazing thicket]

How to understand the progress of the ticket? I should wait for any messages at chatbot?

[warm vale]

yes

[sour pine]

how to report?

[warm vale]

#❓┃submit-a-ticket , and f7 report the player ingame 🙂

[foggy fiber]

yo can someone check my ticket?

[barren frigate]

What is its content?

[formal cloak]

If someone buy account, he can be banned ?

I think he's cheating too but not sure

[barren frigate]

No, but if the account was baned before you buy it

[barren frigate]

If you want to file a complaint against a player, file it here. #❓┃submit-a-ticket

[formal cloak]

That's what I've done. "We looked into him and didn't find any evidence of cheating so far. We'll keep monitoring him just in case to ensure we did not miss anything. If anything else catches your attention, feel free to let us know. Appreciate your help!" This guy is really bad, like his aim is bad but he knows everytime where I am...

[unborn sable]

how long does it take to get unbanned for suspicious account? should I just look for another server to play?

[median kelp]

same

asking for a friend

[unborn sable]

btw what is this bs? I have 800 hours, never got banned in any other game, my equipment is not empty. i have thousands of hours in multiple games

[livid helm]

Sorry, but the admins are getting through their tickets as fast as they possibly can.

[digital vine]

/link

[soft solar]

any admins on?

[warm vale]

#❓┃submit-a-ticket

[soft solar]

i have

[warm vale]

Depending on what ticket it is, be patient 🙂

[soft solar]

okay ill pay you to look at it 15 euros i only get to play around 3-4 hours a day

[warm vale]

nty, Be patient.

[dusky igloo]

why cant the bot dm me even tho my dms are open

btw if any staff online come solo 2x #2 some kid names User-10 blatanly aim cheating

[barren frigate]

Please make a ticket to complain about a player #❓┃submit-a-ticket

[soft solar]

Why did me unban request get rejected without reason?

[raw ingot]

Unban appeals are always processed you will usually get a response saying if it was approved or denied not a reason why it was but it will get automatically denied if you don't cooperate if you act rudely or get caught lying but we don't disclose why it was denied or approved

[chilly portal]

i need admin

adminnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

[olive charm]

If they stream snipe me even if I don't have a role, will you ban them?

[mental grove]

#❓┃submit-a-ticket

[mental grove]

Yes, Stream sniping is stream sniping.

[frozen vapor]

i joined a guys team on a duo and there is another guy in but he isnt playing for wipe will i get banned?

[frozen vapor]

i belive that has been done

[gray hemlock]

then you wont get banned

[ebon fossil]

is building under glitched terrain allowed?

[livid helm]

It is not. If you see any violations of this, please #❓┃submit-a-ticket

[ebon fossil]

ahh i don't remember where it was. i just grabbed auth on the tc and ran away on the duo #2 server

[hollow sage]

hello!

You can already unblock me, I don't understand on what basis I was banned it's been more than a month and I haven't been unblocked.

[warm vale]

#❓┃submit-a-ticket

[hollow sage]

I submitted the ticket 2 weeks ago, as a result, no one answered me, and now they have submitted it again, can I find out if I should wait for the cancellation or not?

I was banned almost 2 months ago

[warm vale]

for what?

[hollow sage]

I didn't understand the question

[warm vale]

why did you get banned

[hollow sage]

I want to find out the reason for the blocking. I'm not a cheater, but I was banned for no reason!

[silent apex]

can i get ds kit?

[sick juniper]

has best rust switch to premium ?

[raw ingot]

the topic of Bestrust having premium servers is still being discussed

[frank pewter]

#❓┃submit-a-ticket please open a ticket for appeal your ban, go to the channel and choose ban or mute appeal.

[vagrant knot]

Hello, I've been trying to get in for a while and it stays here all the time, it doesn't move forward.
What is happening?
And What can I do to log in? I just logged in to the wipe reset yesterday.

It stays on ASSET WARMUP (12617/12617) all the time

help pls

[mellow ermine]

anyone know why the red cross is still on the top right of my screen? i cant go into safe zones and I just run straight there after respawn im not fighting anyone

[vagrant knot]

Since you knew you were banned, do you get a message?

Bro, some staff active?...

I opened a ticket a few hours ago, a staff responded to me but now it has been a long time without answering, I am missing the wipe...

[frank pewter]

there is countdown?

[lofty lantern]

hello i used your code on rusty loot and havew no kit

[fierce lintel]

shop is broken

no answer on ticket while 5 admins online is crazy i legit wanna give u money lol

[raw ingot]

we can't give much help related to things on the store only farkas can we can answer questions about kits and such but we can't do anything with payment or the kits in-game

[severe herald]

can someone tell me why i dont get a answer for my ticket in 16 days ? and im still waiting

[raw ingot]

The one that has been closed for 7 days?

The only one...

[severe herald]

yea and im still waiting bcs admin tell me he need an answer from higher rank and after 16 days no one answering and me and my teammates could not play for 5 days and no one even care about this although i send a lot of proofs of my innocent

[severe herald]

even if he is closed for 7 days i didint get an answer in 9 days im not even remind that after 16 days no one solve the problem

[raw ingot]

I'm sorry to hear that you never got your expected answer senior admins and owners are very busy with other things and they don't always check the unban appeals it's not their first priority when your ban eventually expired the ticket was simply closed to clear up space I hope you can understand this and I'm aware that its frustrating not to get a clear answer but we try our best to make it possible

[severe herald]

okay its not even about me but i show and sent proofs to admin about ur content creator that he is banning whoever he like and thats why we get banned and even after we show that stuff he is still playing and enyjoing ur server like nothing happen

and we get banned in 5 minutes when he contact with admins and when we create our tickets and show all proofs of our innocent no one did anything in our case in 16 days so what u expect me to do just forget ?

[raw ingot]

I'm expecting you to understand that we did an effort to understand the situation and that we heard your concern about the situation but it was sadly not fully discussed because of the higher staff team being busy

[severe herald]

this is funny u know bcs when he is sending massage to u u answer in 5 minuts and nobody is bussy and banning without any proof just believe hes words but when just normal players who buy kits on ur server want help to keep ur server a live, send tickets everyone is bussy and no one can help

[raw ingot]

That kind of language won't get you anywhere

Rephrase - that kind of wording and phrasing of the situation wont get you anywhere

[cold vessel]

yo can i ask why my lr 3hits didnt count?

[ancient mica]

run combatlog in console, if it is invalid (you died first) then it's probably a rust issue.

[opaque trellis]

Why are camera systems turned off in rust plus ?

[hearty steppe]

i got banned for not linking my steam i was dissconnectedon the way to fishing village for steam verification after building a base and colleting scap all day this is bulll

[sleek laurel]

<@&513265319096221697> <@&1259126811476885524> could someone of you review my ticket, sent it yesterday

[frozen vapor]

do kit cooldowns reset when a server wipes

[raw ingot]

Dont ping for someone to view your application you can wait for a response

[sleek laurel]

i am waiting 24 hours for an answer

https://tenor.com/view/nervous-sweating-sweating-bullets-sweating-gif-17507069

[raw ingot]

So are other people waiting for a response we don't answer staff applications all the time only around once per week or closer to 2 weeks

[gleaming hawk]

Bestrust Solo/Duo/Trio - Weekly This server next wipe is full wipe, or only map wipe?

[gray hemlock]

#📅┃wipe-schedules

[gleaming hawk]

but it doesnt say anything about full wipe and others do

[onyx plover]

my friend and I were banned from the server for two because a newcomer asked for us, we won't do this anymore, please unban. The server is bestrust solo/duo #2 Arbuzik and убийца дилдаков

[raw ingot]

you haven't been banned here you've been game banned

[raw ingot]

create an unban appeal

[onyx plover]

create an unban appeal

[raw ingot]

#❓┃submit-a-ticket message

[onyx plover]

thanks you

[glacial inlet]

#📢┃announcements

[valid pelican]

can the admins pls fix lag on servers it is unplayable

[vestal lion]

duo 2x lag problemssss @glacial inlet

[velvet forge]

#📢┃announcements

[river sky]

These servers play like ass
Just lost a great start and all my loot to a unplayable like spike on the duo 2x

[prime belfry]

someone ddos servers or some cheater play on trio #5 eu , delay was like 4seconds with 6 people on it, and when a created a ticket, no single one of the stuff did not do anything with that and my reports was timeouted or canceled , nice work

[livid helm]

I am trying to understand your issue...can you rephrase?

[glacial inlet]

It's fixed already #📢┃announcements

[oblique seal]

how do i get the discord kits?

[gray hemlock]

do /kit ingame

[oblique seal]

yes but i did its says no permissions

[gray hemlock]

are you playing vanilla or 2x

[oblique seal]

2x

[south topaz]

I need help, Bestrust's anti-cheat banned me and support still hasn't given me an answer. @nocturne egret @raven cypress @hollow slate @raw ingot @cursive nymph

[nocturne egret]

Please do not spam ping admins. A admin will assist you with your ticket when they are free

[dusty orchid]

Hi! Are the bp wiped clean at each wipe?

[ancient mica]

Depends on each server, head over to #📅┃wipe-schedules to check.

[radiant sonnet]

76561198177914610 cheater om solo-duo

[gray hemlock]

make a ticket regarding player report in #❓┃submit-a-ticket

[ripe wind]

Can i get staff to look at ticket asap please

<@&513265319096221697>

[raw ingot]

we dont interfere with gameplay

and there are no exceptions

[ripe wind]

Okay if you let me explain that the wall was glitched through the roof

before closing

[raw ingot]

admins dont interfere with gameplay

end of story

[south topaz]

Good afternoon, sorry for the inconvenience, I've been waiting for the resolution of my unban case for 2 days, and I would like some help with the issue since I couldn't play the wipe and well it's the weekend and I would like to play, I generally only play in bestrust x2 trio or squad, I've only played 450 hours, and of those approximately 400 are on these servers, any help streaming call that you can do to solve the issue I will be on the lookout

[ashen spire]

is there a reason in bestrust trio 3 arctic hasnt respawned since wipe

[short radish]

trio rust 4 is getting ddosed bt 3 goon balls pls help

[silk hemlock]

solo/duo/trio/quad vanilla fully lagging

FIX THIS PLEASE ITS UNPLAYEBLE

[livid helm]

I'm on now and seems fine.

[livid helm]

Server appears to be normal.

[unkempt ember]

Bestrust solo/duo When is wipe ?

Discord says tomorrow and ingame says 03.27

[glacial inlet]

We have multiple duo servers, if the server you are playing on says that it will wipe on 03.27, then you are likely looking at a different server on discord

[patent path]

ive boosted the server but havent recived premission for the kit ?how long does it take?

[raw ingot]

it can take a few minutes sometimes you also need to relog or type /link again

[south topaz]

Hi, I'm waiting for a response to my ticket. It's been 60 hours since I submitted my ticket. I've been following up on what needs to be done to check, since I only play on BESTRUST with my friends, and I'm currently unable to play because I'm being detected as a cheater.
I appreciate your prompt response so I can play with my friends today.

[hazy coral]

I’m so confused why does it say servers wiped when they haven’t

[livid helm]

Apolgize its taking so long. The admins get to the tickets in the order the receive them, so sometimes it takes a little longer.

[opal haven]

how do i find an open ticket? i cant see it in the channels anywhere

[tired garnet]

ive linked my discord and steam and joined the steam group to the website, how do i get the reawrds

[lunar lintel]

you will get an dm from the bot

[opal haven]

yeah i know, i just needed to add something else to it as well but it wouldnt let me on the bot since i already put it in

[lunar lintel]

I think youre gonna have to wait till a ticket has been opened

[opal haven]

yeah its fine, just wanted to add proof that this guy is cheating on the solo lmao

[opal haven]

whys no one banned this guy on the solo x2 #2 taking the piss just full spraying sar like its nothing

[thorny summit]

Hey why did I get banned for Suspicious Account immediately when joining?

I have a premium account, my account has 1.3k hours, and I own a bunch of games

[raw ingot]

create an unban appeal

[thorny summit]

I did

Err I only play games a couple hours a week and it looks like above people are waiting over 2 days for a ticket... is this going to be resolved within like the next hour or so? lol

Thank you

[tired garnet]

can someone please help me i dont know how to link my account properly

[primal blaze]

I can't seem to type in the chat after confirmation I was verified. My mic isn't working on this server. It's getting annoying

[rare oasis]

I boosted how do i get the nitro kit

[tall pecan]

is there any way some1 can respond to my aplication i made it abt 10 hours ago

[carmine pecan]

They take so long to respond to tickets

[tall pecan]

how long

[carmine pecan]

I don’t know

Made one over an hour ago and still no response

[tall pecan]

i made one 10 hours ago

[warm vale]

Applications Take a while.

[carmine pecan]

Why?

[warm vale]

What ticket did you make?

[tall pecan]

staff application

[warm vale]

Staff Applications can take more then a week to process.

[tall pecan]

https://tenor.com/view/itsjames-girl-really-i'm-done-i-cant-oh-my-god-gif-16511576677138296153

[warm vale]

If you can't wait patiently then that shows your dedication.

[tall pecan]

i have patience but yea im tryna expand my staff expirience i have been staff in two fivem servers and one rust server

[warm vale]

Awesome, but yeah just wait patiently and you will get a response 🙂

[tall pecan]

alr thx for the response tho

[carmine pecan]

Thank you for clearing some things up

[storm jewel]

our hiring team is small and there is a lot of applications that we thoroughly review and determine what fits our needs the best. these are unlike other tickets and take a lot longer to get too so we ask for patience and any spamming in chat or the ticket will result negatively on your application. it will eventually be answered.

[white timber]

How to i get skinbox whick rank i need buy

[dusky wing]

what command for daily drop?

[white timber]

@velvet forge @raven cypress @raw ingot @untold nymph @neat karma

[raw ingot]

i believe it is the Gold Rank you need to be able to access skinbox

[quick mason]

Hi guys - is full wipe on Solo/duo/trio last night mean BPS too?

[mighty summit]

Why is it BP wipe for the solo,duo,trio server?

[mighty summit]

Doesn’t seem right to wipe bps every wipe

[thorny summit]

Why does /kit bring up the main menu? Don't seem able to access the kits

[polar mortar]

BEST RUST SOLO/DUO/TRIO X2 DOWN?

[warped pelican]

how do i get skinbox

[sage osprey]

d

[solar roost]

Hey where can i report cheaters?

[stark badge]

soloduotrio #2 down? cant connect tried over 15 times :/

[lunar lintel]

#❓┃support-questions message

[native rivet]

hi
how appeal vpn ?

[gray hemlock]

you need gold or better vip

[half sleet]

why do i still not have the discord ranks even after verifyinh?

[dense ibex]

I just linked all accounts and am obviously in the discord but it says I Haven't done any of it yet

[elder pawn]

my discord kit doesnt work in game

[lyric mirage]

how i can sue someone?

[cerulean tinsel]

how can i open ticket?

[storm jewel]

#❓┃submit-a-ticket

[safe monolith]

I've been looking for a US server that full-wipes more frequently than monthly and came across BestRust servers. I'm looking at Bestrust Solo/Duo #6 and am a bit confused. On Battlemetrics, it says

Map wipe every week at 6:00 PM on Sunday.
Map wipe every week at 7:00 PM on Wednesday, and Saturday.
Full wipe every week at 6:00 PM on Tuesday.
but the server description says
Wipe Schedule:
• Fullwipes Every Tuesday at 18:45 CET
• Fullwipes Every Saturday at 19:45 CET
and the #📅┃wipe-schedules channel on this discord says
Fullwipes Every Tuesday at 18:45 CET
Fullwipes Every Saturday at 19:45 CET
so is the discord + server description correct or is the battlemetrics wipe schedule correct?

Also, what exactly is the deal with the numbers at the end of server names? For example, the #6 at the end of the server name above. In the map voting channel tab, I only see a #1353379012986015826 and #1353424313528746024 but no 6 which has me confused.

[toxic lintel]

WHERE SEND THE REPORT VIDEO. Y HAVE TWO HACKERS ON VIDEO. INSTA DOBLE KILL JUMPING PRE AIM INSTA KILL 0.1 MS OF REACTION.

[gray hemlock]

the numbers dont mean anything

[gray hemlock]

#❓┃submit-a-ticket

[hardy anchor]

where do i report cheater here?

[gray hemlock]

#❓┃submit-a-ticket and player report

[unkempt marlin]

How can I post in lfg?

[barren frigate]

HERE

[toxic lintel]

СОЛЕВАЯ КРЫСА

76561199048243622

LI

76561199027887270 ( AIMBOOT WALL HACK ) PRE AIM They're always aiming at you before you even look out. And they're so stupid that even if you're coming 360 degrees toward them, they're still aiming at you before you even see them. We came crouching. 3v1, and the guy knew exactly where we were.

[gray hemlock]

make a ticket regarding report player in #❓┃submit-a-ticket

[brazen delta]

is anyone from the Admin or support Here ? , i sent a request for a whitelist on Vpn and still havent gotten a response

@gray hemlock

[tall pecan]

@storm jewel how long did you say the review for the staff app take again?

[storm jewel]

There is no time or estimation when your staff app or others is reviewed and denied or accepted. It’s only a matter of when it’s reviewed, when you are given the answer

@tall pecan

[tall pecan]

Ok ty

[gray hemlock]

The moderators cant view the ban appeals but the admins will check it out as soon as they can just be patient

[mighty gulch]

connot use rust+ ?

[blazing thicket]

Hi! I opened a support ticket ten days ago. The current ticket status is "open". No one messaged me at the support bot. Is it normal?

[gray hemlock]

https://cdn.discordapp.com/attachments/1004421535890681927/1331245832766361680/guide-ezgif.com-video-to-gif-converter.gif

[blazing thicket]

I already did it. The bot send me message "Ticket Opened". It was ten days ago, But after that no one doesn't send me any additional message and the status of ticket doesn't change

[raw ingot]

it was closed almost 7 days ago

[blazing thicket]

The bot doesn't think soo

I don't can send you screen, but the chat is clear

[south topaz]

Good afternoon, I'm still waiting for a response to my ticket from 5 days ago. I'm still waiting, but 5 days seems like a long time for you to check on me.

[twilit charm]

i was kicked for teaming but i played duo on a duo server just the admin was playing with me and my stuff can any admin unkick me i want to play solo now

one of the admin was trolling me teleported in my base

and throw my stuff out and things like that then he kicked me for no reason

His name was Richard

[keen tendon]

s1 check ticket please

[twilit charm]

i got a ticked but i didnt got any message

[keen tendon]

same

[livid helm]

Admins will respond to the ticket as soon as they can.

[twilit charm]

i just want to play and i was kicked for no reason

[livid helm]

I understand. The admins have a lot of tickets to process. Rest assured yours will be reviewed.

[south topaz]

I've been waiting for more than 5 days and it still hasn't happened. Not even an admin banned me, the bestrust system banned me.

[hollow atlas]

I have been waiting all morning to get my "suspicious account" ban removed, please I want to play with friends

[ruby field]

hi, can i appeal for unban

[severe moss]

Hey can I report someone please

[errant whale]

admin pls

[tall pecan]

dont worry i made a ticket 3 days ago and havent got a response just give them time they are busy

[warm vale]

Appeals take a while. Please be patient

[soft bronze]

How long do they take? Just curious, I dont have a ticket but its the main thing I hear people complain about this server for is insane ticket times

[raw ingot]

Because player reports, vip tickets and "other" tickets are our main focus because we need to answer those fast to make sure potential cheaters get investigated and people receiving the items they paid for those tickets have a quick response time unban appeals and staff applications are usually only checked when there are no other matters to attend to so that can mean the response time on those will be longer or we might not be able to respond if the person in charge of staff applications has irl obligations we don't do it on purpose and we always try our best to respond quickly on all tickets but we have a priority and we follow that

[mild quest]

wahts the kit thingy you can type in chat and it gives you ak it

[gray hemlock]

/kit u mean?

[chrome zodiac]

this command isnt working i type it in and nothing happens

[gray hemlock]

what server are you playing on?

[raw ingot]

you are currently playing on Solo/Duo #6 thats a vanilla server and we do not offer kits on our vanilla servers only the modded 2x servers

[odd cedar]

[zxc]idell 76561199080962835 report monke cheater

[pearl sorrel]

im bahn for nothing its normal? association cheating in info for what?

admin here?

[upbeat leaf]

any help ?

[ruby ore]

<@&463346627848175617> trio-2x-4 is lagging af. Can you please do something?

[errant sail]

hello im not seeing duo 2x -4 on server in discord

[lunar lintel]

#❓┃submit-a-ticket

[barren frigate]

client.connect duo-2x-4.bestrustservers.com

[errant sail]

thank you

[rigid nimbus]

what is the difference between the modded duo servers?

[lusty sigil]

online admin?

[dreamy stratus]

Admin online?

[gray hemlock]

the only difference is the map which you can see in the map voting category

[full quarry]

how to use code in rustyloot? i login on my steam account but i cant find code input

[plush oar]

i linked and still has big BLUE message

[twilit charm]

I got a ticket yesterday and admin still cant answear

[soft bronze]

Give them time, think how many tickets they prob get a day. They have lives too

[livid helm]

Tickets are processed as the admin team receives them. They do get a lot with the amount of servers being run.

[frank tapir]

client.connect duo-7.bestrustservers.com
this server is saying that it's a NA server, but it's only 13 ping for me and i'm EU? is this an error or is this server actually located in America

[glacial inlet]

Duo #7 is NA

hosted near Washington DC, so your ping will be good from EU, but not 13

[molten pecan]

Question:
I was looking at this. And am confused what map i'm tryign to find I dont know what the name of the server is im trying to find it.
#1354526577131786404 message

Am I looking at the #5?

I'm so confused on which one it is.

[honest sluice]

duo #2 server there is a 4man team in S18

[molten pecan]

So Question with the server wipe is it best to just have the server (code/address) in the F1 command line and just hit connect the second we get the Server Wiped Ping?

[gray hemlock]

yes

[ruby mural]

So i dont have permission to use the "Discord nitro" kit on Bestrust Solo ONLY 2x Eu server. can someone help me with that? <@&464827801644695552>

[hasty lark]

<@&513265319096221697>

[mental grove]

?

[hasty lark]

This persons question

[ruby mural]

Thank you

[molten pecan]

So I'm new to these rust server stuff is Teaming aginst the rules? or is it fine. Cause duo's in a Solo Server kinda sucks

[velvet forge]

If you see someone exceeding the team limit get evidence if you can and make sure to #❓┃submit-a-ticket

[copper tangle]

How long is the ban on excelling team limit?

says 1m, does that mean 1 month?

[tall pecan]

1million yrs

[copper tangle]

CAP

[tall pecan]

im not but ok

[mental grove]

1 Month

[thin jewel]

why did my buddy get banned from server? in the solo/duo/trio us #6

[mental grove]

#❓┃submit-a-ticket tell him to appeal.

[south topaz]

I've been waiting for a response to my ticket for 8 days. Do I have to pay the VIP fee to be served? Or how long will it take to process my ticket? <@&513265319096221697>

[soft bronze]

As they said before, they get a large amount of tickets and can only handle so many at once. Think how many players they have across all their servers. Best thing is to either be patience or apply to the team to help them out

[iron topaz]

<@&464827801644695552> when are yall gonna get to my ticket its been 24hrs?

[tall pecan]

danm what did they do to u

[round reef]

<@&513265319096221697> xspecialfx teaming solo server EU solo servber

[neat karma]

@round reef please make a ticket instead of pinging admins

[lunar lintel]

How long do applications usually take?

[pale zenith]

How can i get unban?

[kind vine]

how to link rustyloot

<@&513265319096221697> @glacial inlet

[mental grove]

Don't @ all admins please, do /rustyloot in game.

#1265998262821847052

[chilly bolt]

hi why there is never junkyard on solo only server that's a good place even more for sollo

[soft bronze]

Think they said it can take up to a week as they focus on other tickets first

[terse sequoia]

any admin online?

[lunar lintel]

Yeah not sure how many Tickets they have atm it was just strange that last time it took 1h and now its been a week.

[hollow sage]

It's been 10 days since the ticket was submitted, and no one has responded to me.

[severe herald]

can some admin check m hours on bestrust please?

[snow solstice]

Hi. Solo #1355508041583300668 has no bandt camp Where do i get a mini from?

[amber lily]

where do i link

[hollow sage]

admin?

[dusky rain]

where i can report cheater?

[livid helm]

Outpost

[livid helm]

here. #❓┃submit-a-ticket

[livid helm]

https://link.bestrustservers.com/

[south topaz]

I have currently been unable to play on these servers for 200 hours because the system banned me and they have not responded to me. Could you by chance unban me after 9 days so I can play with my friends? I would like to play in the next wipe (Bestrust Solo/Duo/Trio/Quad #2 - 3:45 p.m. (in 4 hours) - Full wipe) If you cannot unban me after 9 days, just let me know so I don't have to wait for a response.

[neon plume]

Is there a channel that only shows N/A server wipes

[high condor]

Do admins exist on this server. I have opened a ticket and nobody has responded to me. The problem is that I have been banned on the solo duo server but I don't know how long the ban is for if an admin could get back to me on this it would be much appreciated

[silk talon]

how do you claim the steam, discord, and website kits on the servers

[warm vale]

Ban appeals take a while.

[mental grove]

Do /link in game.

[mental grove]

312.4 hours.

[hollow sage]

Admin

[warm vale]

yes?

[hollow sage]

It's been 10 days since the ticket was submitted, and no one has responded to me.

[silk talon]

i did and im not getting anything

[hollow sage]

?

[cedar dragon]

I haven't logged in for a long time, my VIPs are gone

[cedar dragon]

@warm vale

[hazy condor]

what perks do i get linking my steam and discord n how to get them

[gray hemlock]

you get a kit and you can redeem it by doing /kit

[novel niche]

Where is the serv Solo/duo #4 hosted?

[lethal jolt]

I have ticket for one tcheater pls tcheck him

[tall pecan]

when will my ticket be reviewed its been over a week

[twin pilot]

Doesn’t give anything when I do it

[gray hemlock]

only on 2x servers

[pale marlin]

Hello! I tried joining your servers for the first time but I keep getting kicked, have a ticket created

[cold vessel]

does it really wipe twice a week?

[zenith plaza]

Hey i want to know if staff answer ticket bcs its the second i opend en 0 reponse

[zenith plaza]

@glacial inlet Sorry for the @ can u check my ticket please

[grand iris]

Sir I suggest vpn approval When Can I join ?

[pale sleet]

Will the servers get a full wipe every week from now on? Every server I look at seems to be full wipe

[radiant hazel]

сервер для пидорасов

[zenith plaza]

<@&513265319096221697> Can u rep me on my ticket i want to play fr

[umbral hamlet]

<@&513265319096221697> yea me too i need to be one the vpn whitelist and nobody is answering to my ticket

[gray hemlock]

dont ping admins and please be a little more patient

[plucky tulip]

/kit

[gray hemlock]

do ingame

[plucky tulip]

doesn't work :/

[woven bone]

/link

[plucky tulip]

already done that, do I have to restart the game?

[gray hemlock]

only on 2x servers

[plucky tulip]

oh okay thanks

[ember hinge]

tomorrow is full wipe on server solo?

[cold vessel]

would love to know why im classified as a suspicious account and banned from every server, really killing the vibes here

[swift grotto]

breaking the group limit, what to do?

[storm jewel]

#❓┃submit-a-ticket

[alpine sedge]

how can i got my veriyfing rewards?

[hybrid crest]

real

[charred oyster]

Will 2x duo #4 bp be reset?

[gentle wind]

i just boosted the server how do i get the kit?

[steady oriole]

What do you get for boosting the server ?

[gray hemlock]

you get an exclusive kit

[gray hemlock]

do /kit and you should be able to redeem it if you have linked correct accounts

[steady oriole]

Cheers I Shall boost the sever then

[soft bronze]

As they have stated before, they prioritize in game tickets (hackers rule breakers etc) and store tickets (Making sure people get what they pay for) before applications and it makes sense to do it that way.

[lunar lintel]

Im just talking about making adverts while there are still tons of apps open

[bitter cedar]

Are you saying that your app hasn't been reviewed?

[lunar lintel]

Yes and that they try to get more people to apply while having lots of people that already applied. It just feels strange that the first app took only an hour and this one has been 10d.

[bitter cedar]

Can you link me your app on DM if you would like? 🙂

[maiden cove]

Hi, how can I get to your moderator?

[bitter cedar]

#❓┃submit-a-ticket

[maiden cove]

good thanks

and how much time is it that applications are checked?

[bitter cedar]

Daily

[maiden cove]

thanks again) @bitter cedar

[zenith plaza]

2 day i open ticket and no answer normal ?

Im banned but idk why and no one answer me

[gray hemlock]

admins have a lot of tickets, they will get back to you as soon as they can

[bitter cedar]

Admin's should be looking at tickets

[zenith plaza]

How muck time u think ur server wype everday and atm i can't play that not cool

can i mp u just want to show u somethink ? jay

[bitter cedar]

MP?

[zenith plaza]

Private message

[bitter cedar]

Always

[lethal wave]

Is there anyway to look how many hours i have playd on bestrust?

[full hinge]

i used battlemetrics to check

[elfin venture]

SERVER LAGSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TRIO!

[small bolt]

i think its ur ping

[next bloom]

where to appeal a suspicious account?

[bitter cedar]

#❓┃submit-a-ticket

[next bloom]

which button do I press?

[bitter cedar]

Other

[solar flame]

https://steamcommunity.com/profiles/76561198268939963 this have vac ban and cheating in best rust servers again any supports?

[balmy vortex]

Please take this to #❓┃submit-a-ticket thank you

[steady flower]

Hello, I want to buy some packs for the game, how do I do it?

[karmic niche]

For the game or the server?

[steady flower]

Solo Only 2x

[karmic niche]

https://bestrustservers.com/store

When you add the item to the cart it will ask you want server you want to apply it to.

[shy seal]

any admin help me plssssssssssss

[bitter cedar]

#❓┃submit-a-ticket

[steady flower]

Ok thanks

[steady flower]

All the servers have the same name, how do I know which one I'm buying from?

[jolly escarp]

After going to the store, you need to select;

• Modded Servers if you want kits
• Vanilla Servers if you want the tag, skip queue and discord role

If you pick the modded servers expanding tab, you'll be able to select a package you prefer. You'll have to pick between;

1. VIP Ranks - One modded server
2. VIP Ranks - All modded servers
3. Lifetime - One modded server
4. Lifetime - All modded servers

After selecting you option, you are moved to the package selection where you pick the pack you wish to buy, add it to the cart and if you selected the option on one modded server (being both for VIP rank or lifetime), you'll have the option to select what server you want it for.

(HINT; Pick a server you can play on wipe and matches the amount of people you wish to play with, also look at the region)

[steady flower]

Yes, I do that, but for example in Rust, only 4 options appear, from number one to number four.

Rust solo Only example

[jolly escarp]

That is correct. You match the number to the server you play the most on. It should state in the server list what server you are currently on, if that is the one you wish to get the package for.

[steady flower]

Why do four appear? How do I filter it?

[jolly escarp]

The option you select mimics the server you play on. For example, if you play on Solo/duo 2x #2, you pick the prefered package for that server.

[steady flower]

That is, if I play in the solo duo x2, will they appear in all of them?

[jolly escarp]

No, they are per server, you can but them for all modded servers tho.

[mental grove]

Say for example you’re trying to get it on solo/duo 2x #3 but there’s only #2 and #4 on the store, purchase it for #2 or #4 and open a ticket to have it switched.

[knotty rapids]

Do all BestRust servers wipe with the official wipe (Thursday)?

[balmy vortex]

Best rust Main 2x wipes Thursday as the officials do so, check #📅┃wipe-schedules for more information.

[knotty rapids]

Not the Main 2x.

I'm asking if ALL BestRust modded servers wipe at the same time as official ones do - or are they exactly as they're scheduled every time?

[balmy vortex]

No they don’t, they have schedules which you will find in #📅┃wipe-schedules

[glacial inlet]

Yes, our servers will wipe on forced wipe on Thursday

[glacial inlet]

#📢┃announcements message

[chilly bolt]

hi why it's always the same map on solo only

[small bolt]

maybe poeple vote the same map?

[chilly bolt]

they change it every wipe but we at least play it once

[small bolt]

yes? i dont know what u mean.

[chilly bolt]

it's keep turning around like a wheel, every wipe they change map, but we at least play it already once if we keep playing bestrust solo only

[small bolt]

yes because poeple vote for maps

[spark totem]

hello guys howe can i get discord kit can u help me

[mental grove]

On force wipe the map pool will be changed

[balmy vortex]

Use /link in game and follow the instructions. If you’re already linked do /kit and you should be able to redeem your discord kit

[lunar lintel]

can one of the admins look at my ticket in the "other" category and give their opinion on it?

[full hinge]

admins have many tickets and will get back to you as soon as possible❤️

[lunar lintel]

I know 🙂

[opaque cobalt]

how do i claim discord items?

[balmy vortex]

/kit ingame

[ruby mural]

<@&513265319096221697> I just got a message in chat (ingame) saying i can no longer use the discord nitro booster kit because i am no longer boosting the server. I am currently on Bestrust Solo ONLY 2x #2

[balmy vortex]

#❓┃submit-a-ticket Contact them there by opening a ticket

[modern hollow]

i need help

Where can I write my problem?

[jolly escarp]

#❓┃submit-a-ticket

[modern hollow]

@jolly escarp Can I write via dm?

[jolly escarp]

Rather not, if you make a ticket, all staff from bestrust can help you

[modern hollow]

@jolly escarp How do I create a ticket?

[jolly escarp]

Click the buttons in that channel

[proud bluff]

please remove the ban, review the game logs, review the game recording, I did not intend to play with anyone in a pack, it was an accident, I am ready to talk in the voyce with any of the admins

I've been playing on your projects for almost six months now.

Look how many times I've sent people to ban for their violations, I wasn't going to violate anything myself

[storm jewel]

lets keep this in the appeal and not discord chat, okay?

[cold vessel]

Can i at least get someone who is a person to read my appeal. I've been unfairly profiled for 3 days now and labeled as "suspicious" while trying to join one of your servers for the first time. I've even sent you my personal purchase receipts to show I own my account.

[storm osprey]

Just need quick rule clarification I'm on bestrust solo/duo/trio #4, Are you allowed to have neighbor alliances? And what are the rules behind it?

[karmic niche]

What is NOT allowed?
Exceeding the group limit.
Any kind of alliance between groups to gain PVP or PVE advantage. You must kill on sight (KOS) other groups in any active PVP area or Monument.
Sharing codes, authorizations to cupboards, and turrets with other groups.

[dim willow]

hi adm the heli is flying over me like 15 mnts

is this correct? i can't go out side

[storm osprey]

I did read this, hence the asking for clarification. Just basically wanted to know if its a big deal to be buddies with my neighbors so we don't just sit there killing each other.

like is it considered grouping up if we just have an agreement not to kill each other - not asking if we can roam together for loot gathering or pvp.

[karmic niche]

if you dont Kill on Sight then it would be considered teaming.

[storm osprey]

Well that sucks, buddy teamed with me, built a base right beside me and then his friend suddenly decided hes gonna play with him so don't know what to do now.

[karmic niche]

Turn it into a war!!!!

[storm osprey]

...I'm a painter x'D not a PVP person. Guess I'll just wait for wipe (Not to mention at that point it'd be a solo versus a trio. me being the solo x'D don't think I'd last)

[frozen vapor]

is there any way to know if my staff application ticket has been looked at? its been nearly two weeks without a response

[cold vessel]

do i have to wait for an accepted appeal to go through? finally got accepted but still says im banned. just dont know if its like a gotta wait for wipe thing

just wanna run roads dawg

[balmy vortex]

Im deeply sorry for the wait of your appeals, admins are experiencing high flow of tickets and they are trying their best to do as much as possible.

[proud bluff]

I've done this 3 times now and all the time no one wants to listen to anything

[leaden onyx]

Guys

Tf w this players on server ?

I have 3 cheaters in 1 team

[balmy vortex]

Please make a ticket in #❓┃submit-a-ticket

[sleek laurel]

it can take up to a few weeks till you get an answer

[sleek laurel]

Recreate your ticket and wait for an answer from admins

[sleek laurel]

Try to respawn, if that is not working, reconnect

[sleek laurel]

Try to link your steam account to the discord account, if thats not working than reconnect. If not than #❓┃submit-a-ticket

[sleek laurel]

As far as I know, alliances are NOT prohibited

[full hinge]

Any kind of alliance between groups to gain PVP or PVE advantage. You must kill on sight (KOS) other groups in any active PVP area or Monument. (for clarification this is the rule)

(what is allowed) Being friendly, if no PVP of any kind is initiated nearby (Once PVP is initiated by someone you must KOS and can't take sides!)

[fiery ravine]

how do i close tickets

non existent admins is crazy work, im lossing a raid because of a trio on a duo server

thanks 👍

[balmy vortex]

Theres heavy flow of tickets for admins and they try their best to respond, in the meantime post some evidence to make it easier for admins.

[fiery ravine]

bro just close my ticket

its been open for a week, and you guys say "tickets will close automatically"

[balmy vortex]

Write that you want the ticket closed, and be patient.

[fiery ravine]

🤣

[soft bronze]

Hey just following up, a few days ago my staff application was approved and I was told to add and message the person on discord but I am assuming my messages got lost in their message request

[balmy vortex]

In the application you were told to send a friend request and message the recruiter.

[soft bronze]

I did that a few days ago

[barren frigate]

is the ticket open rtn
and where

[full hinge]

i don’t see it either

[faint yew]

any admins here? I want Vpn whitelist

[balmy vortex]

Please make a #❓┃submit-a-ticket and they will help you

[unique nexus]

you

please, are the server x2 #3 lagging?

@gloomy ocean

[balmy vortex]

Hey, sorry for the experience you’re getting. If it happens again please make a #❓┃submit-a-ticket and we will get back at you as soon as possible.

[ocean knoll]

whats the server name for #1357002892309037118 i cant seem to find it

[karmic niche]

Modded or Community?

[ocean knoll]

community and i realized that its a general map not specific so now the question is whered the thursday wipe server go

[karmic niche]

#6 wiped 7 hours ago

[ocean knoll]

uh i cant see #6 and i dont have anything extra turned on bu use cache and show full

[karmic niche]

F1 in game to pull consol. type connect trio-6.bestrustservers.com:28010

[ocean knoll]

will it be wiping tmr too since its a thursday wipe?

[barren frigate]

#📅┃wipe-schedules
@ocean knoll

The time in each date is your country's time.

[ornate stone]

what does linking steam and joining group do

[narrow heron]

By showing your support to the bestrust community and also to be able to claim a free kit with /kit

[tame oriole]

It gives very good kits for the beginning, I recommend it to you, You will also be supporting the community

[balmy vortex]

All servers is getting a full wipe. #1357117202888786092

[spiral bramble]

who is excited for forcewipe td

[primal niche]

as I understand it, starting with the April update, only the servers listed in the announcements will remain, right?
why in that case is it now possible to vote for a map on servers not included in the above-mentioned list?
when will the wipe happen?
will blueprints disappear?
will all servers mentioned in the announcements
have the same map selected in the forced-wipe?

[formal sigil]

VPN

[lunar lintel]

#❓┃submit-a-ticket for VPN Approval

[formal sigil]

3q

[lunar lintel]

only the servers mentioned will be online right after the update. The #2, #3 etc. will be online a few days later

[formal sigil]

文档
图片
14/10000

AI翻译
Translation command: Click and enter the translation command (Prompt). Document image: 14/10000. AI translation. Today's remaining free times: 2. Can I enter the server to play now

划译
今日剩余免费次数 2
Can I enter the server to play now

[lunar lintel]

Wait for an admin to answer your ticket.

[formal sigil]

OK 3q

[steady crypt]

Is the ticket bot down?

[lunar lintel]

Why do you think so?

[steady crypt]

bc it has a grey circle like its offline and last night it was green

[lunar lintel]

Thats normal its working fine.

[steady crypt]

ookay do you know how long it typically takes for the admins to look, no rush

[lunar lintel]

What type of ticket did you make?

[steady crypt]

i guess ban appeal

[lunar lintel]

ban appeals can take some time. I can´t give you an estimate since there are so many factors to it.

[steady crypt]

right, thanks man great support

[lunar lintel]

If you need anything else just ask.

[verbal crescent]

I'm the same, how long will it take for them to answer me?

[lunar lintel]

Ban appeals can take some time. Many factors that influence the amount of time it takes.

[verbal crescent]

and an estimated time more or less??

[balmy vortex]

though to say

[lunar lintel]

I would guess 3-7d

Could be even longer but we can´t tell you

[verbal crescent]

Okay, thanks for the answer

[spiral bramble]

all servers will be up at 7pm uk time i repeat 7pm uk time and please allow time for all the servers to update after the update to add all the new stuff into the servers!

[verbal crescent]

Because my unban request was rejected without knowing the reasons for the ban, and I didn't do anything.??

[lunar lintel]

It shows you the reason for the ban when you try to connect. And I can assure you that you did´nt get banned for nothing.

[verbal crescent]

It gives me ban evading and I've never had a ban on the bestrust servers, so it's impossible.

[lunar lintel]

I don´t make the decisions but the admin who banned you/handled your appeal denied it.

[verbal crescent]

Yes, I know that you don't decide, I don't blame you for anything, but they didn't give me reasons or proof of why. Understand me, and if I have done something, I would like to know what it is and the reason for my ban. I would understand that.

[vapid dawn]

i have a question, it says that all servers will be force wiped at around 8, but then on some like the trio x2 it says it will be full wiped tomorrow, why?

[lunar lintel]

Im sure there is a reason behind not telling you exactly what you have been banned for.

[verbal crescent]

So you can't tell me why I've been banned, right?

[lunar lintel]

It gives you a reason if you try to connect to the server. Thats the only reason youre getting as far as I know.

[verbal crescent]

Yes, I know, but I've never had a ban on any Rust server and it says it's for evading a ban and I haven't evaded a ban, I don't know if you understand me, and if it's because of the IP, I'm the only one who plays Rust in my house and I'm the only one who touches my computer.

[molten elk]

how do I get a client update

[glacial inlet]

Update is out, restart steam, if you don't see it

[winged lotus]

farkas what is the pop on only solo 2x

[glacial inlet]

It's 8+13 joining, but it will be a lot once everyone downloads the update

restart steam

[hushed turtle]

noproblem only just saw your message lol

[hushed turtle]

im not seeing the server ?#

[tame oriole]

maybe it doesn't load, you can enter through the console ''f1'' using the commands of #📢┃announcements

[barren frigate]

Maybe he's just better than you.

[manic chasm]

If you guys got told that he isn't cheating it's because he actually wasn't, our admins check everything to actually know if they are, so if you get told that, it's for a reason

[chilly bolt]

Stfu, 3 person had the same experience, one say he crawled 50 meter, he got outside he's base and knew exactly where he was

Just do your job Jihed or i'm gonna say bad things

[manic chasm]

He is doing it, answering and giving people support, just like me

[barren frigate]

Calm down and I don't mean to insult you the admin is good at doing their job and if they say that he is not a cheater he is not a cheater I am just doing my job answering the players and the admin monitors the cheaters and punishes them this is their job if the person is a cheater he will be punished

[storm jewel]

keep it in the ticket and do not call out our staff, we thouroughly review everyone as much as we can

yes?

go ahead and #❓┃submit-a-ticket for me

i will meet you there

"player report"

i went ahead and removed messages so it is not called out in chat

[steady crypt]

ive had my ticket in for over 24 hours w no response

[lunar lintel]

Some tickets can take time due to the large amount of them and a relatively small amount of admins

[vague garnet]

Admin, Can I play now with VPN?

[lunar lintel]

Wait for them to answer your ticket.

[dawn hedge]

help

[balmy vortex]

Hey, whats wrong?

[dawn hedge]

how to get 300 metal in the game for joining

[balmy vortex]

Getting metal is part of the game, you farm metal nodes and smelt them with a furnace to get metal. Altough in one of our kids little bit of metal comes included by doing /kit

[dawn hedge]

NO, it says in the chat that I will receive a reward for joining Discord

[balmy vortex]

Ah you mean scrap? you use /kit to claim discord kit.

[dawn hedge]

I pressed but only got 20

[balmy vortex]

thats the builders kit, theres one called discord kit.

[dawn hedge]

Ok why can't I get the discord reward I click but nothing

[balmy vortex]

It has post wipe cooldown most likely, if u press it again then look at the chat it will tell u when u can use it

[dawn hedge]

The server says a maximum of 3 players per team, but people play with 4.

[ruby bone]

I'd suggest to get a recording of all 4 of em running around makes it easier for them to be terminated

I use medal tv for screen recording, super reliable and easy to use

[manic chasm]

Yes, after that open a report ticket for them and an admin will respond as fast as possible

[spiral bramble]

.

[devout flame]

Are there any weekly wipe best rust servers? That wipe tomorrow too?

[manic chasm]

All of them are weekly, but i'm not sure if there's any wipe tomorrow

[devout flame]

I know they wipe full wipe weekly but they still do map wipes twice a week

[full hinge]

there’s a couple that wipe tomorrow

[devout flame]

Yeah but any us weekly wipe ones?

[full hinge]

that i’m not sure of, i only checked when the wipes were happening

[devout flame]

Hmm, I’ll have to check thankyou!

[inland harbor]

Have a look on here #📅┃wipe-schedules

[stoic bear]

Disconnected: Kicked: VPN requires Approval

[lunar lintel]

#❓┃submit-a-ticket for VPN Whitelist

[stoic bear]

Do I click on VPN Whitelist?

[lunar lintel]

Yes

[stoic bear]

But i dont use a vpn

[lunar lintel]

Are you using a cloud gaming service?

[stoic bear]

no, i use the normal game on steam

[lunar lintel]

Then make a VPN Whitelist ticket to get it checked out and whitelisted.

[stoic bear]

ok done

[pallid yew]

are alliances allowed on solo only servers?

[lunar lintel]

I would consider it teaming so no

[pallid yew]

great, I'll submit a ticket, thank you

[quasi creek]

Group limit
What is NOT allowed?
• Exceeding the group limit.
• Any kind of alliance between groups to gain
PVP or PVE advantage. You must kill on sight (KOS) other groups in any active PVP area or Monument.
• Sharing codes, authorizations to cupboards, and turrets with other groups.
What is allowed?
• Switching teammates on the condition that:
The player is already offline and is not coming back for the wipe.
You change all codes and remove any authorizations that the player that left may have in your base.
• Giving your base away, same conditions as above.
• Fair trades via vending machines, with trade windows or in safe zones.
• Being friendly, if no PVP of any kind is initiated nearby (Once PVP is initiated by someone you must KOS and can't take sides!)
Failing to follow those conditions will get you banned!

Here you have a detailed information about the rules what is allowed and what is not I hope it helps you

[lunar lintel]

#❓┃submit-a-ticket for a ban appeal. The reason for the ban is shown when you try to connect

[supple salmon]

Guys do u know where is thr spawn point for #1357772966850592890 server is it top or the bottom?

[lunar lintel]

You can only spawn in the green parts of the map

[supple salmon]

So is it bottom or left side?

[lunar lintel]

bottom right and most of the left side

[lime ledge]

how can i claim the nitro kit

[lunar lintel]

It should be at the end of the list of /kit

[somber root]

i bought a kit for all servers but i cant redeem it

[warped iris]

#❓┃submit-a-ticket

[glacial inlet]

Try now

[chilly bolt]

hi, can we know your way of finding cheater or not ?

[lunar lintel]

They won´t tell you how they catch cheaters

[chilly bolt]

Because it don't look that good, so many cheaters free even with multiple people report

[chilly bolt]

lol, i'm asking because for me, they don't even catch them

[lunar lintel]

Still wont tell you

[lucid orchid]

we do we try to catch every cheater but sometimes its not possible to see everyone

[chilly bolt]

Then do your job and catch them better. Instead of spending all the time on discord.

[lunar lintel]

We are moderators not admins. We can only mute on the rust server and help with questions on the discord.

[chilly bolt]

Then your useless

[lunar lintel]

With the small amount of admins and high amounts of reports its impossible to look at everyone for 3-4h

[chilly bolt]

They look at them, they just say "we didn't find any evidence."

[lunar lintel]

Thank the people that like to tell everyone in global chat that this person is cheating aka telling them to turn off because he is being reported

[keen sand]

hey im super confused

i logged on today to find my base map markers bluprints totally gone

[lunar lintel]

As Farkas already said the server you were playing on had wiped while you were offline

[keen sand]

i logged off 10 hours ago with 1 day of upkeep

o ok he said i was last online 12 hours ago so that made me think he was looking at the wrong server

thanks for the help koala

[alpine bolt]

@digital turtle

fast

[lunar lintel]

It isnt even the admin role but don´t tag them either

[manic chasm]

i'm afraid u tagged the wrong one

[alpine bolt]

how dose i get admin

[lunar lintel]

Make a ticket and state your issue there

[manic chasm]

#❓┃submit-a-ticket

[ivory stump]

Hi, I already made a ticket. I don't know if it takes a long time to respond to a ticket, but I'm being raided and the server won't let me in, even though it let me in yesterday.

[lunar lintel]

You'll have to wait for the admins to Review your ticket.

[shut epoch]

raid my base duo palachi and suetam

bestrust solo only EU

<@&513265319096221697>

[lunar lintel]

#❓┃submit-a-ticket for a Player report

[gray heart]

@shut epoch Please don't ping admins. You can create a ticket if needed.

[shut epoch]

They stole all my loot in pairs

server only solo

[gray heart]

Please log a ticket
#❓┃submit-a-ticket

[shut epoch]

yes I already reported

[gray hemlock]

then be patient, the admins will look at the tickets as soon as they can

[shut epoch]

It's hard to be patient when they steal all your loot after hours of playing

[gray hemlock]

yes, I understand that, but the admins have lots of tickets to look at

[shut epoch]

They have already left my base, how will the administrator analyze that they are in duo

[prisma solar]

Hey can someone tell me how can i take my turret kit from 500+ hours played?

[manic chasm]

The rewards for the hours played are still not implemented, but the owner it's working hard to make it happen as fast as possible, when it comes out it will probably be announced

[prisma solar]

thanks

[devout flame]

working for me

[winged cedar]

how to ping

[inland harbor]

What do you mean? Markers on the map?

[glacial inlet]

Aim with your weapon and press E

[winged cedar]

thanks

[dense juniper]

What are these new ranks?

[dark crescent]

any admin online?

[loud portal]

how does the offline raid notification works? i got offline raided and i didnt get any ping or bot didnt message me

[balmy vortex]

im not an admin, ill try my best to help you what do you need help with?

[dark crescent]

i have managed to deal with an issue, thanks in advance 😅

[balmy vortex]

Glad to hear that, have a good day.

[faint plover]

how and where i can approve my vpn?

[glacial inlet]

#❓┃submit-a-ticket

[idle wedge]

how get discord kit ?

[quasi creek]

First you have to link your account you have already done that then you have to write /link on our modded 2x servers and then /Kit in the chat as soon as the kit menu has opened to the far right I hope it helps

[distant heron]

How to actually use the furnace and box sorters?

[glacial inlet]

The furnace sorter should be visible when you open a furnace and we are currently working on the box sorter.

[distant heron]

Oh ok thanks. The furnace sorter I happened to just notice but I was wondering abt the box one.

[polar wigeon]

hey, Bestrust solo/duo #3 do have any kits? its vanilla.

[quasi creek]

No, the kits are only available on our modded servers

[polar wigeon]

thanks a lot for the quick answer❤️

[quasi creek]

No problem, we are here to help

[scenic sluice]

How can I know how many hours I have on the servers?

[balmy vortex]

/playtime ingame

[scenic sluice]

Thx

[graceful python]

hi how we receive gift after link account ?

[balmy vortex]

Hello, /kit ingame

[mint solstice]

I'm confused - is duo #7 weekly or biweekly?
In upcoming wipe schedule says "weekly" but under wipe schedules it says "wipes mondays and thrusdays"

[gray thorn]

how I can use box sorter? which command?

[manic chasm]

I think biweekly, if im not wrong its every 3/4 days the map wipe, the BP (fullwipe) its weekly, but yeah, its a bit confusing even for me that, every server has a different fullwipe and wipe schedule

Some servers have a weekly wipe, others are every 3/4 days the fullwipe

[mint solstice]

I looked back at wipe reminders and it seems that it wipes biweekly full wipe

[manic chasm]

Welp, then i guess you already know hahaha, my friends wanted to play with me and when we looked at those biweekly we were like "Bro how are we supossed to even craft c4's in a biweekly, those servers are for people that play rust every day and they know every single thing hahah

[exotic creek]

is my ticket open even if the ticket bot is offline

[lunar lintel]

Yes

[exotic creek]

thx man

[steel axle]

/playtime

[lunar lintel]

You have to do it in the ingame chat

[manic chasm]

You have to do it inside of any of our servers

[steel axle]

oh ok

[ebon arch]

why are the admins on the trio #4 succh pussys

admins muting me cause i call him a not straight man

[quasi creek]

Any kind of insult towards one of our staff members will be punished with a mute

[ebon arch]

i was downed on the floor when i said it in voice chat, he was laughing muted me then killed me

didnt know he was an admin

[lunar lintel]

Admins don´t play

[ebon arch]

then how can he mute me>

[lunar lintel]

If you want to get unmuted submit a Ban or Mute appeal in #❓┃submit-a-ticket and state your view of the situation there.

[fast reef]

Does Monday quad server blueprints wipe today?

[quasi creek]

Then it was a moderator these can also be mute

But are allowed to Play

[ebon arch]

Oh alright good to know, submitted a ticket. Thankls fot the help

[quasi creek]

we are here to help:)

[dull crow]

Hello here. The patrol Choppa on your servers are hunting me down, even though there was no line of sight or agro on my part. I legit sat in one place for 5 minutes unseen while it flew literal circles around one monument. Its using ESP team. Please resolve the issue as I had to run through tunnels just to avoid it, until it finally left the area I was in. All in all, I wasted 15 minutes in one location, sitting there, doing nothing... Please fix this.

[velvet forge]

Not something we can fix it's a Rust issue.

[dull crow]

@velvet forge Dang, that's crazy. Can you drop me a link so I can address it to their team then?

[velvet forge]

F7 and "Report a bug" gets to them

[dull crow]

@velvet forge FYI; they are blaming patrol behavior on the chicken/Bee update. Said it was being worked on post haste, but that the patrol choppa is sometimes using the Bee's agro for structures and players. Got to me pretty fast so it must be a decent annoyance to a lot of players.

[whole portal]

4 man on trio #1358769532394668075

player 76561199188193936 911wasanonline

[balmy vortex]

Please make a ticket #❓┃submit-a-ticket

[knotty rapids]

Interesting new update - how do you use the furnace/box sorter?

Survivor (100 hours)
Furnace sorter, Box sorter

[severe copper]

How do you do furnace/box sorter??

[raw ingot]

The sorters should be a little gui in the furnace/box ui but I'm not 100% sure if it's enabled yet

Edit: currently doesn't work but should be fixed soon

[glacial inlet]

The furnace sorter should work

[gilded bison]

should be in gui

[ebon wolf]

How does it be that I made a ticket yesterday and it’s already been 16 hours and still no response?

[gilded bison]

administrators are not robots

[tame oriole]

There is a low number of people on staff, you just have to be patient

[remote birch]

Guys, what should we do? There's a duo playing on a solo server?

[lunar lintel]

#❓┃submit-a-ticket and report them

[full hinge]

https://tenor.com/view/abell46s-reface-robot-bot-bailando-gif-18911114

[cunning merlin]

Is someone dealing with my ticket?

[full hinge]

whats your ticket?

[lunar lintel]

You'll have to wait for an admin to answer you

[cunning merlin]

and what I wrote to the bot, the administrator will see, right?

[full hinge]

yes

[cunning merlin]

Thank

[lapis moth]

I got banned for group limit, it says 2 mins left but its been a week

[lunar lintel]

What exactly does it say?

If its 2M its not 2 minutes but 2 months

[lapis moth]

Disconnected kicked reason Breaking the group limit

[lapis moth]

thats bad

[lunar lintel]

You can try to get unbanned by writing an appeal by submitting a ticket in #❓┃submit-a-ticket

[ebon wolf]

I just got unbanned like 3 hours ago and now I got banned again how is that posible like I didnt do anything wrong?

[lunar lintel]

If you did´nt do anything wrong you wouldnt have been banned. To get unbanned you´ll have to submit a ticket for a ban appeal.

[ebon wolf]

I did it but I grubbed a fight and had tomy and p2 on me and I get kicked for cheating my frend was watching screen share

I didnt cheat*

[lunar lintel]

You have to make a ticket. Unbans aren´t handled in the questions channel.

[ebon wolf]

I did but no one is answering I get it there are many people with a ticket but how do I get banned when I just play the game?

[lunar lintel]

You have to wait as there are lots of tickets for the relatively small amount of admins.

[ebon wolf]

I am not get a unbann prob and when I am gonne ask for proof they dont have anything on me....

[lunar lintel]

They have proof but they won´t show it to you. So you cant profit by avoiding doing the thing that got you caught.

[lapis moth]

I did but they keep putting corection signs on my messages

Help pls

@lunar lintel

[lunar lintel]

I can´t really help you with it. The admins are responsible for it so you will have to talk to them in the ticket.

[ebon wolf]

Am I really gonne have to wait 16 hours again for a respons?

[lunar lintel]

Could be longer could be shorter i cant tell

[ebon wolf]

But why do they open a ticket if there not gonne answer?

[lunar lintel]

Because they have to get the admin that banned you. They´re familiar with the situation

[ebon wolf]

ow oke.

[red zinc]

where can i found the kits? , my /kit doesnt work

[strong shore]

try to restart the game, because it should work if u r in moded server

[red zinc]

is not working

[glacial inlet]

Can you explain what do you mean by not working?

[red zinc]

WHEN I PUT /KIT nothing appears

[tired berry]

Link Results | Steam Found

Steam ID

76561199109823577

Discord ID

529753330919014410

Links

[BattleMetrics]
[Steam Profile]

Bestrust Servers

[glacial inlet]

We only have kits on our modded servers

[red zinc]

kk

[upper python]

/link

[balmy vortex]

This only works in the game