#❓┃support-questions
1 messages · Page 7 of 1
do not ping our staff, submit a appeal ticket
my bad man just did now sorry for ping
is the solo/duo/trio 2 down? <@&464827801644695552>
Stop ping mods make a ticket
mb first time
Wait, did the server get player count cut to 200
There are 5 players playing together in N4, all the bases are theirs. Well above n4.
Please make a player report ticket.
Hey, sorry for the @ any word on the trios server? Not trying to bug you guys
Just asking because we get told to make a ticket and nothing happens in said ticket. Not like you guys aren't active by telling people to stop pinging more to make a ticket. Just trying to make math make sense.
Farkas has been notified but if he's not up we can't do anything
He will fix it as soon as he's awake until then the server is sadly down
That's so much better than telling people to not ping mods and to make a ticket , then not answer the ticket
Thanks for the update
true! thx for the info on my part aswell!
<@&464827801644695552>
@inland obsidian @glass vault please be patient. An admin will respond when they’re able too
ok!
Type /link and or restart
Hoy can i get de kit of discord?
how do i verify on dc?
@ashen nacelle You can verify yourself by going to this site: https://link.bestrustservers.com/
And then typing /link in chat :)
if there's any further problems please open a ticket <3
Hello, I opened a ticket 10 days ago and there was no response. What is the reason?
Idk, they have 7 high ranking staff and 60 moderators that seem to do not much
Dude, it may even take a day to get a response here. LOL
I have a staff app thats been open for the past month
I have been playing on these servers for 1.5 years. 10 days ago, while I was playing on another server, my friend called me and I entered another server of Bestrust and I got the message "You are banned". Still no result.
Somehow my staff app to rustoria got responded to faster lol
We will wait. There is nothing else to do...
or we will continue from other servers
Anyway man, I hope they find a solution for you.
your ticket is still open or it was denied no response?
IDIOT
HOW LONG DOES IT TAKE FOR AN OBJECT TO DISAPPEAR WHEN YOU THROW IT ON THE FLOOR IN BESTRUST SOLO DUO 4? <@&464827801644695552>
Depending on who’s around. From my experience loot on the ground lasted for around 30+ minutes but that’s cuz we had people near by while my f1 body disappeared after 5 mins cuz no one was at base.
and the guns??
<@&464827801644695552>
How long does it take for a weapon to disappear on the ground if you are close? <@&464827801644695552>
Please stop @ the mods. Anyone can respond. No need for @‘s. I don’t know exactly, I am not a developer. Either it’s there or not unfortunately.
ask the rust wiki
Bad loot like basic resources (stone, wood, cloth) can despawn in 5-10 minutes, while high tier guns can despawn in about 50-60 minutes. For example, a revolver despawns in about 25 minutes while an ak dedpawns in about 60 minutes
HOW DO I STOP SERVER FROM PINGING ME 24/7 PLEASE HELP THIS IS AFFECTING MY MENTAL HEALTH
I fixed itdont worry
@rich kraken you can right click on the server and press mute.
i already did that but i still have the notifications popping up and it would drive me crazy
can yall ping me if any of yall can answer the qeustion of if the bps crossver to differnt best rust servers
What do you need?
already answered the fella
Who ever timed me out get a life lol, just cause your moderation team sucks doesn't mean you can do what ever you want and time me out lol
why do you need to disrespect the staff team?
if we werent here there would be no server so why complain?
Is anybody actively in here atm?
hi how can i report someone
hello im stuck at "receiving data" on the loading screen , please i just want to play .
hi i would like to report teamers on solo/duo 2x #2
I would like to unlink all my info from your server. How do I go about it.
create a ticket in our #❓┃submit-a-ticket
hello i have had this issue a few times really i ususally just go do something while it loads it could take maybe 20 to 30 mins
create a ticket in #❓┃submit-a-ticket
can i get a mod to actually progress my ticket please
ive been waiting for 30 mins
@vague hill @stable crag @hollow slate @nocturne egret
thank you wavy whoever u are
You can dm me just dont @ me i wont see it
But im glad you had your issue resolved
There is no manager online ?
How do I close an open ticket
The ticket was resolved but it does not allow me to submit a new ticket. Too many cheaters are on tonight
isn t duo restarting
will there be a fix to the animal bugs?
You don't seem to have any active tickets at this moment was this issue solved?
i cant chat in game why ?
when wipe weekly duo ?????
Is solo duo trio #3 down? me and my teammate got kicked off server same time and havent been able to join since, for about 20 minutes now or so.
Is solo/duo/trio/quad 2x down ?
yeah
you should take a build plan and you need wood
did all the steps to verify and says i have a cool down to use the /link command and says im still not verifed to type in chat? lol
Hello, what is the package I should buy to have the blueprints unlocked in the WIPES x2 Trio?
@drifting pagoda Unfortunately we do not provide a package that gives access to all blueprints, if you want however we do offer packages of daily scrap which would help you get up the research tree a lot faster
ok ty, and to buy a package for x2 servers it is in vanilla servers or modded servers?
No worries and our kit's for 2x servers are the modded ones, we don't offer kits for vanilla since we want to keep that experience just plain old fashioned Rust.
The only thing you can purchase for vanilla servers are queue skips.
I need help to enter, it only lets me in some but not others. Any solution?
Have 2 members on my team who have went MIA for 2 days now
What's the process of removing them and being able to safely invite new team?
I don't know where I can check that my ticket is open, but I haven't received any feedback.
guys do you know why a month ago i had 70-80 ping on the servers here and now i have like 140-170?
are there any europe servers?
Change all the codes, remove all bags / any auths they may have in the base.
adman
how i claim kit? i link account with server and dont give me a kit
hello bought kit didnt get it
how long after i link do i get my kits?
Do VIP tags not work in server and discord?
I keep dcing whrn tryna join
same
2x solo is down?
@crimson moat Modded or vanilla?
Says 26 people online, currently connecting and I'll let you know
Alright thanks
@crimson moat Try and completely restart steam, as in re login to your account and launch the game again, server is currently up and working for me.
can someone look into my support request thanks. ❤️
@raven cypress @hollow slate @vague hill @neat karma @cold vessel
@brave oracle Can you please stop tagging the staff team and be patient?
there we go
may you be so kind as to close my old ticket so i can submit a new one
lol
It’s closed now
Hello, I submitted an application and I was just wondering around a time frame it typically takes to hear back? I’m about to go to sleep and I’m nervous I’ll miss a reply.
Hello @lucid portal admin gonnew get back to you about 1-2 days i guess
Oh perfect, thanks for the reply!
any admin on server solo duo trio weekly roll bug for real have a look from 55 ping to 150 168 and 200 ping unable to play never had issue with any server playing over 2years best rust server
Yes servor have issue
if buy vip rank i can get the kit instanly or i have to wait ccd??'
how can i report?
Lag man
report cheater
Hey admins Im in solo duo trio #4 and Im stuck in small oil, I stuck the between red card room and wall
We don't interfere with gameplay sorry
can you rescue me
but Im stuck like flying, can u look to small oil, I tried everything
how do i claim nitro kit?
Hey, is there a way I can track how many hours I have played on the server ?
Through BattleMetrics
Thank you!
Try ‘/link’ in-game. Sometimes it takes a while for it to update or you might need to disconnect and reconnect, or restart rust. All else fails, make it a ticket!
Asking admins is also allowed
Oh awesomee! Thank you, I need to keep track of 150 hours and I’m a long way there haha, I’ll be sure to either use the website or ask you guys for an hours update, thank you
When logging into the server, it says that the VPN needs to be approved. What should I do?
Make a vpn whitelist ticket -> https://discord.com/channels/277748656420028426/1118287481322872842
Bestrust Solo/Duo #6 says wipes today at 12:45. what timezone is that
what's primitive servers difference than other servers ?
Just t1 and low t2 items
More medieval 🏰 basically
the Bestrust Solo/Duo/Trio #5 - Weekly - has lot of pop or no ?
Any mods here?
Hello, please check the person for cheats because when he stood behind the wall, he shot exactly where I was standing and gives 80+ meters from a pawn of the head. His nickname is Bober305
make a ticket
guys i cant get /kit discord daily> and im full linked my acc on site and in game when i whrite /link nothink hapened
restart your game. but you can try reconnecting before closing the game-
yo what does it mean when you cant swipe blue on smoil
got banned for an association, with a random I met thru chat on duo (and with the amount he died he didnt even seem sus) and no one has replied to my ticket since yesterday
@storm jewel as per my last message, I have submitted a ticket, to which no one has replied since yesterday, in which they didnt even provide a reason for said ban
hello i need help
why solo duo 3 not wipe yet
I got the same after two minutes on the server. I have an open profile to the public with 21 years of service and never had a ban or something else... this should be suspicious
Admins just ban anyone with low hours
948h playtime...
still relatively low, but yh it's stupid
account active for the first time in 5 years
hmm?
well you were actie once 6 months ago and 15 days ago for about a combined total of 10 hours which we dont count as active =D
im play in rust only witch my friends and he wait me
im update my pc 20 days ago and i have in rust >20 fps
create an unban appeal
cant tell you what banned you
if cant tell me why you ban me go unban me
QUAD AT TRIO SERVER
1070
The support told me, that I bought my Steam account. Only because I am 40 years old and created that account by myself back in 2003. that’s the reason for a suspicious account. That’s why I got banned after two minutes of playing. Great administration 😂
I think a ban for any russian IP's would be more effective tbh
trash rules
I have the exact same response. Looks like prerecorded answers. 
In order to play on this server, I don't need to play on this server! 
I got banned yesterday even tho i have 7k hours
Same for me 😂
and this is the guy who reported me who also has an alt account, so idk how this dumbass hours system works when half of his hours are int the past two weeks
when primitive DUO vanilla?
good day. create party after wipe. (clan). invite members. but BP not shared. what cannn i do
trio 2x plz fix
yea is up in 2 _ 3 min
Can someone look at my ticket?
It’s quite obvious what the admins are trying to say though, they have legit hours, while in the other hand, your accounts seem “fishy”. All you have to do is gain more legitimate hours on rust
anyone know how to port forward a local host server to make it public im trying to make a rust server?
after how much time does the support answer?
I am Korean. I don't have a good East Asia server, so I want to play on a solo server, but I can't use a VPN, can I use the server if I whitelist?
anyone know how to port forward a local host server to make it public im trying to make a rust server?
the server just wiped and its saying wipe in 10 mins
Hey, when solo/duo #2 wipes later today, do BPs wipe too?
MEN the wipe bestrust 2 map it's sooooooo biggggggg
Why did it wiped 2 times tho ;_:
my tugboat got pushed into the net in fishing village, full stuck now what can I do?
guys, i need to ask permission to use vpn, right?
when it says full wipe in #🔔┃wipe-reminder does that mean everyone has no BP's
Помогите софт на сервере
any admin online??
where can i report ppl here on dc ?
Hey you can create a ticket to report someone
hello i need admin asap
i need report Bestrust solo only for no reason lag me game and disconected and reason is heart atack what is this ?
why
Hey 😊 I was just wondering if any admin could let me know my total hours played in the server so far please.
How can i see the map from Solo / Dúo 2x wipe in 3 h
can someone look my ticket please?
i got my scrap heli stuck, do the admins move helis for people or nah?
we dont interfere with gameplay sorry
can any admin see my ticket please im in my erge to play and i cant
can u check my ticket please?
he left on his own

hello, i have a problem... what is that ?
Breaking our rules. You’ve been banned for 30 days.
what really counts as "teaming" here?, because i have my own team, wich is a trio, but one of my friends is also playing the same server, and we have a mutual do not attack agreement, this obviously also isnt teaming, because party or not, people can still chose to NOT attack you.
if we find eachother in monuments, we just agree to ignore eachother, and split whatever loot is left.
if there would be a third party attacker, then the one being attacked would have to deal with it, while the other pisses off
if there was 2 people attacking both of us tho, this is what confused me, does 1 of us just not fight back? because taht would be a 2v2, which could be teaming.
You basically have to see them as an unknown enemy you have to be hostile towards each other you have to kill each other if you end up in a 2v2 and it's you and your mate from a different team it turns into a 1v1v2
You can't be friendly
oh so thats why every dickhead here attacks u
because ur forced...makes alot of sense..
In general in rust people are naturally hostile
I've personally never met anyone who let me walk by them without getting shot at if they had the opportunity
Havent meet me in game 
Is insiding against the rules on main 2x?
Yes, it's a bannable offense.
Is there anywhere I can read up on it? Can’t see it in the rules
Jw because I’m thinking of attempting to get together a crazy deep team and see how it goes
I'll add it into the rules, but we do ban for insiding.
is it possible an admin could let me know my total hours played on the server?
Could always check battlemetrics!
VPN Approval?
Yeah it wasn’t working for me today 😞 but someone told me the other day that I can ask the admins as well.
Its more effective to dm what one the admins online I only see this chat when I'm on my phone and thus cant check your hours
VPN Approval?
how long playtime to apply to VPN whitelisting ?
how long playtime to apply to VPN whitelisting ? my ticket to apply whitelisting was rejected , due to not enough playtime. Please advise how long playtime needed for Bestrust to apply again in the future.
Can someone look at my ticket please?
i joined the discord and linked my accounts and it is still telling me i am "not verified" in game
It did that to me at first, I had to do it a second time and reload the game.
why cant i post a message in lfg channel
what going on with tickets bro
Please look at my ticket, I am sending a clip but it becomes invalid after a while. Please help. ❤️
Dont know whats happening but its bin over 24 hours and no one still answered it, its says that they opened but nonone is doing anything, please help us out 🙂
@stable crag could you please take a look at my ticket. its important
Hey Guy u know admin/ modo have a Life too 🙌 let them time to check all ticket
hey admin
teaming solo/duo/trio 2
contact to me
why isn't my ticket being processed?
teaming in solo/duo
hi everyone i've being looking everywhere for the bind so i can walk crouch walk silently without having to spam crouch key ?
does anyone know this BIND please
hi guys, I linked my accounts but the pop-up doesnt go away
type /link or refresh server
thank u
go to options//controls// and 7 options down there is a duck mode, flip that to toggle
@storm jewel hey sir i have opend a ticket and it been 48 hours ish, will they answer it or should i reopen a new ticket ?
i do not see a ticket
Can i sende the screenshot private to you ?
Do the VIP tags on discord and VIP not work anymore? Can somebody fix that for me if they get the chance?
If you bought a kit and haven't automatically received it yet submit a VIP ticket here: #❓┃submit-a-ticket
can i get a reply to my ticket?
do u have to pay for the free dlcs
my verification completed. but how can i delete this?
hello what is the pop on a fresh wipe on the x2 solo only server ?
Do /link in game.
Try restarting your game
Hy I keep getting kick out from the server
Saying that I'm using some sort of VPN but I'm not using any.
I play from boosteroid could a mod approve me so I can join the server
<@&1307830272636751872>
Hello everyone, and if it says next wipe, won't the drawings be reset?
<@&1307830272636751872> Cheater on server 2X Solo Duo Trio 4# named ?X???
We did report him few times but still there... He has auto aim or wall hack, or both maybe
Pls do something it's ruining the serv
Calling them out will just make them resort to turning the cheats off.
Is the medieval 2x main down
Do Servers like "Bestrust Solo/Duo - Weekly" ever Map wipe, or sometimes also fullwipe?
Are there any possibiltys to buy Kits? (Like Weapon kits)?
jo is fullwipe also bp wipe ?

?
any admins online? can check my ticket? i open yesterdey, thanks
how can i claim my discord kit ?
TIKET
inban me pls
do /link in game to see more information.
#❓┃submit-a-ticket Open a "Ban Or Mute Appeal" ticket.
how do i redeem my rewards
Head to https://link.bestrustservers.com , once you verify than do /link in game.
steam update?
I’ve already verified k thnx
If you pick up a diesel on a 2x you get 1 diesel do you get double the amount on excav so 4k sulfur?
I would expect so, I can't be 100% certain as I myself haven't done it, but I would assume so.
@mental grove Id like my promised rewards
What do you mean sir? When you do /link it should sync everything up.
My teammate and I lost all our resources due to the server restart, I have a 5-minute replay of what my friend and I had when the server stopped.
Even if I manage to prove that I died from a bug, will the resources be returned to me?
no, we do not compensate for loot
can someone look at my ticket please? Im waiting for 5 days
when new wipe i tired play
What the heck is going on? I just fired a supply flare and was waiting for the drop!
any hours requirements for moderator?
either 250 steam hours or 150 hours on bestrust servers
oh okay thanks
It happens a lot in rust. Just reconnect
how to increase player render distance, currently im maxed out at 225 meters i can see people, but i hear someone can go up too 400, how can i do that?
download cheats
why does the shared bps dont work on Solo/Duo #4 ?
Do VIP kits also have a post-wipe time?
how to verefied
GARTU 3+ PLAYING trio server
turn off VPN
I don't even have it, like it wasn't even turned on
Do you mind opening a VPN whitelist ticket?
I have already opened it
i made a staff app how long does it normally take to be responded to?
please look at my ticket or close my ticket ım waiting for 7 days
client.connect trio-2x-2.bestrustservers.com
i cant chat!
i boosted the server but it keeps saying you don't have permission to acquire nitro boost kit
Do /link in game. Then try, if nothing works. Restart your game
thanks bud
can an admin deal with my mates ticket
<@&513265319096221697> can you tell me how many hours i have played please?
Does cargo not reload crates on this server?
Check your playtime by loading into the server and typing /playtime in chat
There is no such thing as cargo reloading crates, when it docks at a harbour, crates get added to the cargo ship.
Hello
Hi
Bro that doesnt work😂😭
hey how long does it take to get response to a ticket
can i ask what the ticket is about
we got kicked for 7days for breaking server rules, idk what rules we broke tbh
the rules are in #📜┃rules and if its a ban appeal you will need to wait for an admin to respond
unban appeals can take a few days and can only be handled by whoever banned you
yea i read the rules and im pretty sure we didnt break any rules
yes that is me
i'd prefer to get unbanned soon cause we were fighting a duo for a while and they'll probably raid us if we're not there, it's kinda frustrating
You will need to wait untill the person who banned you responds
well he had time to ban us for no reason so surely he could respond sooooon
Do bestrust servers have BP sharing for clans
yes they do
Hey I registered with the discord and relogged in game, but i still have the blue banner popup. did I miss a step?
nvm
can you explain
/ link in game
maybe you forgot to do something
Is the problem still there?
Im sorry, I thought they were having the same problem. I figured it out, just didn't know I had to do the link command to activate it
Hello, can 1 admin take care of my ticket plz, we are being camped by cheaters (100% like 100%)
Just spec them 1min and you will see that there a obviously cheating
we literally can't play the game
Try to post some clips in there it will help them be banned quicker.
Hello, we apologize for the delay. An admin will respond to you as soon as possible when he is available. Don't worry.
where I write the "kit" in the varication
Can you explain more?
بالعربي لو تبي
what do i get for linking discord to bestrust?
Is rust+ working?
linking your discord to your rust account gives you a kit on modded servers
how do i claim it? command?
Yes, /kit ingame
i tried it earlier but i only see silver, gold etc.
You have to go all the way to the right, and there youll se the kit
oh okay thank you
I won't do that anymore. Wake me up, please
Do you mean that there are only two days left and the ban will end?
Admin please check my ticket I'm waiting for 7 days
@barren frigate can you tell me my hours in game please?
@raw ingot
😧
Normal Normal
what to do?
Make a ban appeal in #❓┃submit-a-ticket
<@&464827801644695552> its possible to come at le fishing camp in north to help my friend who is stuck in the soil pls
moderator checks chats and stuff you should ask an admin
Report on #❓┃submit-a-ticket
@outer fern don’t ping admins. No. Admins don’t interfere with gameplay. F1 and run back
how long does it take for a ticket to be answered i made one a week ago
yeah i have been patient for a week allready sorry
i would like to play today so i dont have that much time it would be much appreciated if i could be unbanned🙏
Ban Appeals could take a while.
I was banned because of suspicious behaviour
could you please maybe look in to it real quick?
The account is very young and you joined bestrust and got banned
Ive had my account for multiple years
Don’t worry this can probably be appealed in #❓┃submit-a-ticket
I have allready made 2 tickets a week ago
i allready wanted to play last week with my friends but i cant now
We understand that you're eager to get a response, and we're sorry for the wait. Please be patient – our team is working hard to handle all requests as quickly as possible. Thank you for your understanding!
you got auto muted
and if they are calling you out in voice chat with slurs you have to report them with a clip
not being able to behave and accusing the admin team of favortism really comes a long way
We understand your anger about this behavior. Please ask you to be polite. If you have the right to say what you said, then you are fine. You can record their actions in a video while they are cursing and submit a complaint ticket against a player They will be punished
- if you find any technical error, just report it.
- when you write something bad in the chat, there is an auto-mute.
- @sick python
he got banned when he went into my dms and said "i hope you get raped"
about 6 times
Good thing what happened to him if he just took clip and sent it
@raw ingot can u tell me how much hours i have on bestrust?
263
Ok, thank you
make a ticket #❓┃submit-a-ticket
Be patient and the admin will contact you Through the ticket
In short, I go to the anti-raid, wait for the right moment, go out, give 3 heads each to 2 types with Thomson, go home and then a person writes in the chat that I am with an aim and bans me in 5 minutes
He will contact you as soon as he is available.
Can you explain? I didn't understand you.
Are you baned or not?
thanks but I was wondering if there is an estimated time?
yes i baned
There is no time to estimate, just wait.
You can open a ticket from #❓┃submit-a-ticket
ok
Is this servers have admins or they doing nothing to be paid , 15 time guy said to me for cheater that he is offline or smth like that for nothing gj gj staff and community
The supervisors and admins are present. If you want to complain about someone, open a ticket. The admins are present, but there are many tickets, and we respond to all of them.
😆
I reported cheater admin said he is offline and that guy is literally on server killed me couple of minutes ago
same
Are you sure the name and id match?
It may be closed and opened so please inform the admin if you see it.
/link
in game
Yes, i sent correct Steam id and everything
This is who you sent: 76561199103700340
He was last seen on the server 13 days ago.
guys how do i open a ticket to rep a cheater
#❓┃submit-a-ticket sir, Than press "Player Report".
is there even active admins on this server?
Yes sir
I assure you they will get to it as soon as they can.
aight 🙂
LOVE U GUYS
No worries @storm jewel mb i was just a lil frustrated, thanmks for the quick help!!!!

Any admins on?
3 Admins are online on Discord
What are their @
You can look up in the Memberlist. But if you need anything from an Admin, i would create an Ticket #❓┃submit-a-ticket
Ty
Yes i sent wobbles and he wasnt seen 13 days ago he was playing yesterday dude 😂
He is playing now xd
He's name in game is mr rusty
Yeah that's not who you sent on your report that's what I'm saying.
There's also no player named mr rusty. Do you mean Lil Rusty?
This is who you wanted to report: https://steamcommunity.com/id/92nkwjhdui3893/
And he was already banned.
No no no
It definitly is lol
its this one 76561199103700340 100%
Bro i went in call with him mean-while he was on server to PC check him and was logged into this steam profile i sent u
Alright but he was playing on Lil rusty.
his name was lil rusty or mr rusty
u can see the guy on discord wobble.ai he have signed steam profile to discord
I told him in call to share me stream and download last activity
Yes but he was not playing with that acc he was playing with the Lil rusty account......
I just showed you.
And your telling me he is already banned? If he is when he was bnaned?
Earlier this morning.
Beacuse yesterday around 11 Europe time he killed me
Duo server #5 vanilla how long wipe? When next wipe?
Solo/Duo #5 will fullwipe in 3 hours and the next fullwipe is friday
can me and my duo get unbanned
Why?
make a ticket in #❓┃submit-a-ticket
How to solve this problem?
Make a ticket at #❓┃submit-a-ticket
In what category?
Ban or mute appeal
@regal tusk I sent you a dm about my staff application that you accepted that just needed more hours.
If I buy a donation, how long will it be valid?
Do you mean Kitt
yes
just 1-5 min
Wait 5 minutes?
Less than two minutes added time to be reassured
@torpid slate
Менее 2 минут
You don't seem to understand my question, I asked if I buy a donation, how long will it end?
You mean if you buy a VIP package how long will it last?
yes
its 30 days
I'm sorry I misunderstood you
thank
@gray hemlock Thanks for the help.
Have tha blue annoying square in game with discord, joined linked everything and channel where to put /link disappeared, and square on server remains
can you take a picture of it
of what?
(blue annoying square)
You can enter the site and connect your account to Discord
I did all
Send /link in the game chat@rare oasis
Gone thanks for help
You are welcome. Just let me know if you need anything else
how long does the ingame /link cooldown take?
SERVER LAG
Why hasn't my VIP ticket been answered for almost 7 hours?
We apologize for this delay, but the admins are trying their best to respond to all tickets as quickly as possible. Please be patient.
hi , i want to report a cheater. where i can do that
ty
Hi there i joined the discord and joined the steam group but i dont know how to get the rewards
Write /link in-game chat
then what
/kit
Ok thank you
U need to do the verification in #verification
use /kit
already did the verification and tried /kit, it says no permission
use /link
got it
@undone musk Go back and make sure that your account is connected to the site and Discord.
Hello can someone say how many hours I have on bestrust ? my steam64 76561198219023760
admin can you check my hours please.
Bestrust Solo/Duo 2x Primitive - 23:28 (23 hours, 28 minutes)
Bestrust Solo/Duo 2x #4 - 03:24 (3 hours, 24 minutes)
Bestrust Solo/Duo 2x - 15:32 (15 hours, 32 minutes)
Bestrust Solo/Duo/Trio 2x #3 - 00:05 (5 minutes)
Final Total: 42 hours, 29 minutes
Just a approximation using battle metrics, admins will provide more accurate info if needed.
hi why do the bots in the underwater labs not respawn and the doors always remain open pls?
Bestrust Solo ONLY 2x #6 - 01:20 (1 hour, 20 minutes)
Bestrust Solo/Duo/Trio/Quad 2x - 10:13 (10 hours, 13 minutes)
Bestrust Solo/Duo/Trio 2x - 00:28 (28 minutes)
Bestrust Solo/Duo/Trio/Quad 2x #2 - 01:47 (1 hour, 47 minutes)
Bestrust Solo/Duo/Trio/Quad 2x #4 - 00:37 (37 minutes)
Bestrust Solo/Duo/Trio/Quad 2x #3 - 01:29 (1 hour, 29 minutes)
Final Total: 15 hours, 54 minutes
Just a approximation using battle metrics, admins will provide more accurate info if needed.
Loot and scientists in Underwater Labs do not respawn while you're inside the lab. Rust's respawn mechanics generally require a certain distance away from the area for items and NPCs to reset.
I know but no one goes there and I've been going back every hour for a while and I never get a bot and all the doors are open
#❓┃submit-a-ticket and we can get someone to look into it for you sir.
Hello im an event winner can some one help me to recive my prise?
have you made a VIP ticket
I cant open one its says i have an open ticket already
does anyone know how to cancel a kit subscription
https://youtu.be/iF82i4YwJdo?si=q-pIGMe-blHWyrGg check this video
Here is a short video i whipped up to help people that may want to cancel their Tebex Subscription for whatever reason
Enjoy the Video
#UGONTOP
yes
..
how long does rig take to come up
hi there, there is a team being racist towards us.
#❓┃submit-a-ticket (player report)
where can i access the ticket i cant find it anywhere
a bot will give you a message via DM
when
once you submit the player report
can someone check this guy this is insane
jack name id 76561198301947358 cheating 100
Please #❓┃submit-a-ticket, and make a F7 report aswell 🙂
I did that already
then admins have received your report. Now just wait
how to use dlcs
Did you mean the DLC game?
You can find a new place In the place where things are made, its name is fun
When you make something there are many places and you will find the place of dlC before the last one@coral crow
not everything is there\
@coral crow
What is not there?
where on mtela and on stone how to use brutalist or container mteal
or is it not impossible to add to the server
this is puck not dlc
oh
This is a building skin item. not dlc
Do you need help with something else?
no
Why hasn't my VIP ticket been answered for almost 19 hours? how long do I have to wait for an answer?
Admins, have many tickets, they will get to yours as soon as they can, sorry for the wait
Why is my ticket not being answered?
please be patient, admins will respond when they can 🙂
how do i appeal a breaking the group limit ticket? i was legit next to someone for a couple of min then i killed them. i was meeting up with the person because they were going to give me a base then we got teamed on and followed the people to report. then i was kicked
Submit a ticket here #❓┃submit-a-ticket
And click on " Ban or Mute Appeal"
i figured it out thank you
You are welcome
Hey , i have an open ticket for 2 days and 0 answer is that normal?
An appeal ticket ?
I sent an ticket for an mute appeal
And another for some informations about the event money
Admins have many tickets to deal with, they will get to yours when they can 🙂
Ok thanks i just asked to be sure its not an bug or something
guys who watch my ticket i have info duo on solo server but ticket not checked i think
if you already #❓┃submit-a-ticket , just be patient. An admin will get to you shortly 🙂
I see, please DM the bot and tell the admins to close your ticket.
how
i cant have chat with ticket bto
im send all info but they play now
Just add what you wanna add to the ticket, instead of trying to make a new one
I added but they do not answer and are not online
be patient please 🙂
guys how do u know if a server is eu or us please
Your best bet is just looking at the ping you have on it. Or you can use battlemetrics too.
/SUPORT
Do you need help with something?
Hey anyone can check my ticket asap please @glacial inlet ?
my /kit isnt working
can i get a hours check please?
#❓┃submit-a-ticket sir.
my boat is stuck on fishing village pls help
admins do not interfere with gameplay and cannot unstuck them or replace lost items.
can any admin check my ticket i get banned for 5 days but when i see no one is answering me i see this tickets is uselles bcs my ban goona end and no one goona check the ticket
Please wait and the admin will see the tickets and respond to them as soon as he is available. Please be patient
It will end in 5 days.
if u have problems with checking tickets recruit more admins or somethin this is so wrong that 3 guys of my team are buying kits on ur website we playing ur server all the time and after that we get banned when we roaming all team get ban no one can play and u guys just telling to be patient
so my whole team just get ban for 5 days when we didint do anything wrong there is no proof for ban us and u telling me to weit till the ban end ? what is this bro this tickets where create for something i think and sould help players who have troubles with ur server or get ban for nothing
We apologize, but if I could, I would have helped you. You should wait for the admin because I am just a moderator responsible for helping and responding to answers. I do not have the recovery tickets.
I didn't tell you to wait, I was asking you if it would end in 5 days
okay i understand im not blaming u but something should change if u as a player must weit so much time for an answer
What is the reason for the band?
okay sorry i got u wrong
streamsniping we have 6 guys playing we were only 2 online we go roam we kill like 3 or 4 dudes we recycle stuff in gas sstation we going back to our base with train and we just get ban for stream sniping
you will have to wait to see the response, anymore discussing your ban or our staff in chat will result in a mute. Be patient, thank you!
Can someone tell me my hours please?
How about showing a little patience? While you’re waiting for a response, you could use your time more productively and do something else. The admins need some time to reply to tickets since there are more people with issues, not just you.
And if you want to speak with an admin, you can mention it in your ticket, and someone will get back to you when they have time.
but know i have other question information on this discord server channel with rules rules in that are rules only on discord or that rules on server game and discord ?
you can find the discord and the in game rules right here #📜┃rules
okay thank u
I understand that waiting can be frustrating, especially when you feel the ban is unfair. However, the admin team has to handle many cases, and it takes time to review each one properly. If you’ve already waited more than 24 hours, I’d recommend staying patient a little longer, they will get to your ticket as soon as possible. Regarding your purchased kit, you could also mention it in your ticket if you haven’t already.
i mention this already i think im goona stop writining and stop taking ur time i already know everything maybe they goona answer me today see u
wir sehen uns
in regards to the message posted in "announcements" today at 1:46 which of those servers listed are NA?
I wrote to support, 2nd day of ignoring, what should I do, what kind of injustice is this, the system banned me because of ping, no one wants to consider it!!!!!????
I have almost 5 thousand hours, the account is clean, etc., there has never been a single ban and then out of nowhere a ban without consideration, checks, etc., what is this called?!
my favorite server, and the support is just awful... (tell me where it is better to leave complaints about you)!!!!!!!
We apologize for the delay, but there is no other solution. You have to wait for the admin to respond to your ticket. Be patient.
I haven't received a response to my vip ticket for almost 3 days. Please tell me what to do because I can't wait any longer. I need to get a reward for the event based on the number of hours played.
you could crouch on the sidewalk and smoke a cigarette in some cool shades while you wait
I've already smoked 10 blocks of cigarettes, and have inhaled about 10 while you're there, like sleeping flies, CONSIDERING A BAN FOR PING
It's one thing to invite a server with aim, and another to be banned by the system and wait for several days
and if you don't like my avatar, I'll change it for you)
same situation like me
it's just a circus, one answered normally, he writes out orders for a cigarette, there's nothing to do, and there are applications up to his ears, go and review them and work on them 24/7 and don't write orders here for cigarettes, smart guy
and they have a database, everything is indicated who and for what reason, they drag it out until the last minute
I once read that the owner said that the event rewards would soon be distributed/completed
why are you mad? just trying to make light of a frustrating situation, the owner has made posts and announcements recently about adding PAID staff so obviously they're aware they are short staffed and are in need of new good help. It's not like they're completely turning their back on you. I understand it's frustrating but respectfully complaining about it in chat won't get your ticket answered any faster
Nobody is ignoring, The amount of admins is way less than the amount of tickets, therefor meaning they can only handle a bunch at a time, it will be handled as soon as they get around to it.
take it easy bro i already talk with admin
Can someone tell me my hours please?
You can check it in your Steam profile
STEAM ID
@velvet forge
what can I help you with ?
was accepted for staff my master but i didn’t have enough hours when i was accepted but i do now
already opened a staff ticket just waiting on a response, it’s just been open for a few days so was just wondering
You have to wait for the owner to respond to your ticket. Be patient.
my bad did not realize they can only see them. thank you
I meant my hours in game haha, can a admin please tell me how many hours i have in bestrust servers, please?
Hey , can i have some information from an admin or something because i asked 4 days back about the prize from event and no one still reponse?
They will respond ASAP.
go to battlemetrix, look any best rust server you played and search for you name and click on it. will show every server that you have played on that account
Everyone good?
like im waiting 2 days now for answer on ticket but know i dont even feel mad so i think its good
Is it regarding vip/the event sir?
nah its about ban for 5 days
If I could help you I would, Just be patient I understand why you feel the way you do but I can assure you they will get to it as soon as they can.
yea i hope that too
In tomorrow's update, we will have a full wipe, will you keep the wipe schedule for tomorrow? Will you wipe twice or just once?
Full - 03/06/2025 10:00 AM - in 11 hours
Full - 03/06/2025 7:00 PM - in 20 hours
Two Wipes?
Farkas will have to answer this.
@glacial inlet can you help me with this question?
@true orchid Delete what you sent
When you rust wipe everything, all the game servers will be wiped and you will restart from the beginning.
@barren frigate I know that all servers will be wiped, I want to know if those that have a cleanup scheduled for tomorrow, about hours after the general cleanup, will clean up again
just to avoid wasting time playing for a few hours
Hello tomorrow we will wipe all the servers full wipe
But theres another wipe scheduled for right after force wipe, will that be skipped?
And we will not open all our servers at once we will open two servers or one server from each type
At the forced wipe all servers will close and we will open one or two servers for example one or two Solo x2 servers one or two Duo x2 servers I do not remember exactly
Theres your answer @river sail
Tks
can only owners see application tickets.
I believe only "The Master" goes through them.
Alright yeah he was the one who accepted me. i will just wait until he comes back around to it
Pls can some1 close my VIP ticket
You can tell him in your ticket and be patient.
76561199582872775 play trio when max limit duo
when exactly is force wipe?
76561199824119187Could you please give this account a white list?
Open Ticket
#❓┃submit-a-ticket
Open a ticket here
#❓┃submit-a-ticket
report player
Can i buy unban?
can i buy ban
no
If i buy another account will i get banned automatically?
I made a ticket for staff application, how long do i expect to get an answer?
yes so dont buy one buy your mother a nice gift instead :)
She died
Whats the averege time for an ticket reponse?
Just be patient and you will be answered as soon as the admin is available.
Will be EUROPE QUAD WEEKLY? @glacial inlet
سيكون تركيًا
What is your language?
turkish
All servers well wipe bc the forst wipe from rust
thnk u bro*
All of our servers are going to be FULL Wiped.
all servers ? @barren frigate
#📢┃announcements yes
guys. spmeones know when wipe ?
47min
thx. but how u know time? u have some page?
A countdown timer for the Rust force wipe - See how long until wipe! - When is Rust force wipe?
when do servers come up
hello why have I been banned from the server only only ??
Hi!You should make a ticket
12 mina
i wn too kill ADMINISTRATOR
restart steam
where on the server is the ticket made?
3 H OF WIPE omg
does the wipe at 20:00 goes as well for duo #7?
3h of wipe
can you connect to the server ?
no
restart steam if you cant
@glacial inlet does the duo #7 wipes at 20:00 as well? or it doesnt
i did and nothing
admin porque no notificas que el wipe es de 3 horas solo ? ç
all on wating rooom call
rong chaty sorry
so no duo 2x #2?
It's up as well, but I recommend playing on duo 2x #1 instead
client.connect duo-2x.bestrustservers.com
all of our servers wiped
yea wanna get bps you know
Did all the servers just force wipe?
Its force wipe? i used all kits lol
Keep getting this? Can I get help <@&464827801644695552>
you are already connected 
all servers wipe ?
force wipe
Obvs i'm not
If I was connected I wouldn't be putting it in chat
attention seeker
im getting the same message
<@&464827801644695552>
check my ticket please
im to have this problem
everyone has the same problem
bro wtf i just got kicked out after spawning in and starting to run
lol
Still same after restarting steam/rust. 'You are already connected'
after restart computer still
farkas just restart the servers wtf
Also my friend has joined and no mods are enabled. Duo/Trio x2 is vanilla, animals are moving normally @glacial inlet
hes busy smoking rn
I'm busy fixing the servers..
will they open other servers tommorow?
we are actually making progress
People in Rustoria are bitching too, this should be a facepunch problem
I fixed it
hopefully
try connecting
thx it worked
Im connecting
Farkas will you open other servers tommorow?
What about mods @glacial inlet ? My friend is x1 with no mods in duo/trio x2
Who are your friends?
Ahmed is the ingame name
wait
he is playing on trio 6 vanilla
tell him to join trio 2x
client.connect trio-2x.bestrustservers.com
did it just full wipe or am i on the wrong server
wrong map
lmao farkas just told his ass 😄
farkas can u see my server history
Hey farkas can u answer me in dm please?
wrong map server was wiped now
ofc, because half of the players couldn't join the server
I had to rewipe
BRO UR FRIEND killed me lol
how do you access the skin box
Hey , my teammate just took his prize but i dont even got an answer xd
Tell him be patient they will get to go asap sir.
dw we raided them
thx
Can someone explain me how wipe works on solo/duo #4?
yo farkas
He is currently offline.
Hi
Well, He was 😂
can we talk in dms or somewhere not in all chat please
i sent you a message.
or no
He might be back offline, or afk.
yeah whenever works for him
I can assure you he will get back to you when he has time.
yep its just a question about my staff application.
I believe "The Master" goes through them.
yes he accepted me and told me to get more hours on the server before i can become staff, and now i have the 150 hours.
Have you submitted a new one?
yes
its been open for 4 days now so i was just going to see if he could help with it.
Ahh, I see, Not sure when they are going to check them again.
yeah master told me to reapply when i had the hours. and i grinded them out and came back as soon as it was done( 4 days later)
Thats good, I'm sure he will be glad to see.
you still here?
Yes sir
just wanted to say thanks, your very active my bro 🫡
Ofc man, I try my best, I check the discord everytime I see a new message, I switch between servers and watch chat for a little too 😄
yeah bro i used to mod a server with like 10k members
i have a monitor like flipped sideways so it shows like 80% more chat
the one on the left
I have never done anything rust related, But across FiveM I can't count how many servers I have been through or developed for.
same bro i used to do 5m admin no developer stuff just helping out community
Across the off-road scene I have a a pretty good rep.
yeah it’s always hard joining your first server to build your rep up
like if your brand new to being a admin for rust it’s always hard to get that first server to accept you
Glad this can be my first hopefully, Start somewhere.
Yeah hopefully i can hear back from master soon, this is a very nice community
He was relatively quick when it came to my application.
yeah same
he accepted my application in like 1 hour max and then i just needed hours and he told me to come back once i had them and i would become staff
so i’m just waiting, needed 150 hours for trial admin pretty sure
Ahh that makes more sense.
how is being a mod here bro
Not really hard, It's mostly common knowledge, Feels competitive as there's so many mods and I want to be the one to be seen if that makes sense.
Yeah i get what you mean bro. you got this man. imma add you rq but yeah just be active and they will notice you
nothing goes unseen
Appreciate ya man
I've been waiting for the event reward for almost 5 days, when will they answer me?
They have a bunch to answer, they will get to it ASAP.
Hi, I used to see alot more of the trio servers in the [Map Voting] tab is there a reason im only seen trio-4? I've chosen EU as a region if that have something to do with it 🙂
Servers appear in Map Voting only when its 1 day till wipe i think
agreed
that would make total sense, i can now see the #2 as well thanks guys
Please refrain from mentioning the admins unless its urgent, Please #❓┃submit-a-ticket .
Hey admins im waiting for my ticket for an week almost already can some one reponse please?
There is a lot of tickets and limited numbers of admins, I can assure you they are going through them, just give them a little more time.
hola buenas no me deja entrar en el server solo/duo x2
What does it say?
debes crear un ticket llamado "lista blanca de vpn"
ya lo he creado i sigue sin dejarme
yo is there a mod online
Yes sir, How may I help?
.
ehh i understand 1 day i understand 2 days i even udnerstand 3 days but cmon 4 days ? is this some kind joke i buy kits on this server i get ban for 5 days for nothin i send all proofs of my and my team innocence to admin and after 4 days still no one even massage me that is sick joke for real where is logical point of making tickets when that dont work i cant play force wipe bcs of that, who goona refund my 3 kits that I buy and not even one guy who can solve this situation dont text me back
the moderator cannot help because the admin's help is needed, the admin cannot help because the help of someone with a higher rank is needed, the higher rank does not reply to the admin and even less to me and in the end I have to wait until the unfairly given ban expires
I can assure you they will get to it ASAP, If I could help I would.
I want to inquire if I can add people or not. There is no limit to the number of servers which is 5.
I'm sorry sir I dont understand.
Can I enter server 5 bro?...
You can enter any server if it allows you too.
5 player
Only Main 2x Allows 5 Player Team Sir.
If you where having issues with the crash related to the "trophy", it has been fixed just update your game.
what is happenin on duo-2x-4? can't even move because of lag
We understand there is mass lag across all BestRust Servers, Earlier today these lag spikes started, since than the network provider has been alerted, it is out of our hands, we ask for patience while wait on the network provider to fix it.
ok thanks
How many hours do I have ? pls
Hey guys how can i get my Rank Skin for my Name in game, Like Bronze Tag
wipe main 2x ?
does anyone found chicken in the new updatE?
I haven't seen one, but I did see a chicken coop earlier.
how much rare is
I'm not quite sure
Hi, there is a cheater russian in best rust solo x2 only
private profile and another player complaining about him (it's kinda upsetting)
Can you do something plz ?
Please #❓┃submit-a-ticket
aim weiting 5 days for answer about 5 days ban bro so 2 hours is like nothing
Just be patient please, They are going as quick as they can.
Hello, I have bought some kits and I have not received anything, I have opened a ticket
They will get to you ASAP.
I think it was given to me on another server, not the one I'm hosted on.
You may have selected the wrong server upon purchase, Inform them in the ticket.
Waiting 5 days according to the guy for a cheater is not normal. I mean we're 20 pop, if you can't handle 20 pop, why make 5 servers ? ..
You should respect your players, we're spending time in this server.
it is how it is
I can't help when it comes to that or I would, We respect and are beyond grateful for all the people who play across BestRust servers, But the amount of reports and amount of admins are a big difference.
why they dont higher ur rank to admin u are active moderator u should be a admin that can answer the tickets
There are requirements I do not yet meet.
sorry to hear that
I can assure you though they will get to the ticket.
Yeah, when the server will wipe
I apologize it taking awhile, I am sure there is a lot of tickets they are trying to go through.
u know what bro i really like u u are good moderator u doing good job i hope u get higher rank
Appreciate it man, I do the best I can.
keep it up man i want to see u with admin rank
Thank you, It means a lot.
whast the demolish command
You need a hammer, You can only do it for a temporary amount of time after its been placed.
Softside
I would definitely recommend watching some YouTube base designs to get idea and practice on a building server
If youre not a builder like me, I just Copy the YouTube base 🤣
I was told to open a VIP ticket for event awards. I opened a ticket under the VIP store name a few days ago. I wonder if I opened it from the wrong place or if it was due to the intensity, I did not get a response.I would be glad if you could answer
Unfortunately, the admins have a lot of tickets at the moment. They will respond as soon as they can.
Linked everything, how do i get the stuff now in game im confused
Something going wrong chickens i cant see in server #4 trio i check all map cant see 1 chicken is got any bug also alot people complain in this server cant see chickens ?<@&513265319096221697>
how do i check my playtime ?
i cant confirm 0 chickens aswell i was done research
you ask an admin nicely
If I opened it in the right place, no problem, I wrote to ask this. Thx
If you are on a modded server (2x) do /kit and go all the way to the right and there should be a discord kit you can claim
trio 2x lag lag lag lag helpp pleaseee
@cold vessel @raw ingot can u give me my hours ? pls
Send your steam id please.
?
y
you?
is this you?
^
yes
28.9 hours
I still have a long way to go before arriving mod
/link
Do it in game sir.
How can activate kit rustyloot.gg
Do /rustyloot in game.
Thanks
There are chickens in game for those wondering
Could an admin check my ticket
@nocturne egret
