#❓┃support-questions
1 messages · Page 4 of 1
How can į buy skinbox for modded servers?
i boosted the server how do i recieve the kit?
Type either the following in-game : /link or /kit … if these do not work I will speak to a senior staff member and get back to you tomorrow.
I vouch and praise @raven cypress for helping me out even though he is limited currently. Hes helped more than he need to. Top quality mod.
i linked succesfuilly but i dont have permission
i have permission for all other discord kits though
Aw thank you my friend, Means a lot. I hope to make the community happy best I can 😄
You've done /link correct?
affirmative
Reload into the server after boosting see if it gives you permission
still no permission.
try now @warm stump
alright i got it thank you
it says map reset for trio 2x #2 #5 is that where it goes back to normal amount of grid squares or is it still very small maps?
wanting to play on wipe but even on the map voting thing its still showing small maps
Is it possible to buy skinbox without any ranks
I don't believe so sorry
is using vpn because of the ban?
/kit
Hi admins, last night at 8:45pm GMT I made two tickets, one with further evidence (youtube video) and further witness from your moderator @raven cypress (Sorry to ping) for clear teaming (hilariously evident). They're still online and absolutely nothing has been done to combat the teaming as the moderator doesn't have further permissions. Its getting really frustrating and would appreciate it if you guys could spend a few minutes to check the evidence and what the moderator has DM'd (to one of the admins) and seen for himself.
I understand your frustration and I do apologise I cannot investigate to help you further
No I understand, you have done more than enough by witnessing the teaming. Thank you very much. I am just hoping an admin can help us sort the issue further.
I wish only for the best. I can say that from what I saw personally was incredibly suspicious
@tight falcon I have somebody looking into it for you now
Thank you so much, really appreciate it. The teamers caused us so much trouble 😂
I can understand. Not to worry tho, If they're found guilty of teaming then action will be taken
/kit
@flint lintel
i need to report hackers
vv
Please make a ticket and provide all the information you have including player name, Steam ID, what server you're on and any evidence you may have
Can you make the map available before downloading? 2x main
Hey
What do you mean by that?
my computer is bad and it takes a long time to download the map when the server up
I'll DM you the download link
Any admins active?
hi
I dm'd you if youre able to help
76561198002129231 player wite 4 player in 5#server
Farkas can you help me w my ticket
@glacial inlet how to get kit?
In game do /link then /kit
Will someone please help me out with my ticket, my base is going to decay soon
Its been 40 min im having time out on solo/duo/trio x2 #2 server, i cant connect back, server having problem or just my connection ?
Sever isn't having issues. Should be able to join fine. What message are you getting when trying to connect?
I just finally been able to reconnect, i think thats just my conenction, i was having "timed out" fail everytime
Yeah sounds like an issue with having really high latency or could have just needed a restart. So it's working for you now?
Yeah i keep crashing but i noticed my wifi crash in the all house so yeah its me haha, thanks for fast reply
Glad you got it sorted. Not a problem my friend 👍
i cant take a kit
How to get kits?
Are you looking to purchase a kit?
question, once i have logged in to discord what is the next step for getting discord kit?
In game do /link then /kit, You should be able to claim
ya i tried that it will not let me. it says i need to be verified
ok so i logged in on the website and then i was able to joing steam group and discord from there i will check in game to see if i have kits.
even after this it does not work.
try now @tawdry jewel
Why is my ticket being ignored, I got banned by the anti cheat for no reason and sent my config and everything you guys asked for and now it’s just silence
@glacial inlet
how do i get loot for joining discorc
can you claim vip kits start of wipe?
No, there is a 2 hours wipe cooldown on vip kits
<@&463346627848175617> I opened the ticket, can you check it?
como me registro para los kits ?
/free
where to buy a horse for trio #3 there is no ranch here?
(Easy Anti-Cheat: Unknown file version (//?/GlobalRoot/device/HarddiskVolume4/Program files(x86)/steam/steamapps/common/rust/gameAssembly.dll)
For the past two days, after playing for a while, the game closes and I get this error for quite a while and I can't log in anymore. Could you help me?
im lvl6 acc on steam but i cant obtain the loot on rustyloot, they say me that im not lvl 5 when im lvl 6 on steam @valid quail
is your steam profile public?
Oh, it is
I'm not sure then 😦
how to claim discord kit
/link in game then /kit and claim
cheater on server
who can help?
move on he get banned and joined on a alt account a minute later
cheater on server
who can help?
Make a ticket and provide steam ID of cheater and what server you're on etc
Is it supposed that we cant access the channel anymore
how do i link discord and steam accounts to claim discord kits?
SECOND TIME A CHEATER KILL MY TEAMATE, admin pleasy
/kit
yea how do we get our kits when we verify
no one response to the tickets of reports?
we got the same cheater ruining our wipe, it's crazy
can someone help me with this cheater
Answer my ticket i need help asap i just got raided by a cheater and lost all of my progress@near gazelle@iron forge@hollow slate@nocturne egret
We cannot ban someone based on a 300 day old gameban on there account. And the ban is not even on rust
@iron forge im raiding, i put stashes to hold my rockets, now they dissapea,¿all the evening farming, crafting and now all dissapear?
can some staff answer? please
<@&464827801644695552>
he is cheating, go watch him, this guy found my base without any trace of me, doorcamped me with boom ready, he was using esp all the time, like make a damn effort and look into it he is cheating, the gameban is just something to point out, he is cheating, and when i get that f7 message ill laugh in all of your faces because you couldn't do your god damn job
Sounds good
We can have a look but obvs we can't do anything till a admins on
Hi,
is connect 185.172.175.16:28015 the right IP for solo/duo #2 ?
Hello, where is today's wipe list?
when is next solo only wipe?
Today, in 15 minutes if im correct client.connect solo-2x-3.bestrustservers.com
time?
Heya, i asked the higherups about it aswell, but just check last weeks #🔔┃wipe-reminder from 04/12/2024 it should still be the same times.
.
thx man'
your welcome 🙂 and ill see you on the solo server haha
how do i get my discord kit
Hey, type /link in-game and then /kit
why i can't take the kits but i link the discord and joined the group and linked my steam and i did the ./link
did you do /link? without the dot
yes , the server is solo/duo #6 modded
<@&464827801644695552> Look how well your anti cheat is working!
its not our anti cheat dude
its battle eye you cant blame anyone in this server for choosing the anti cheat when its the devs
it's eac actually
Really I got banned by "Bestrust Anti-Cheat" even though Im not cheating so I figured you must have your own thing. Must've just killed one of your VIP's and they cried to you about it
People who buy ranks don't get special treatment they get the exact same treatment as non ranked players, do you mind sending me a screenshot of the ban screen and telling me exactly what you were doing at the time you got banned? Anything in particular?
if u were banned for cheating... u were probably cheating... they dont just ban for no reason
I was in base doing nothing when I was banned, already did the whole ticket and gave you guys my files
you guys asked for videos from around when I was banned but I dont record everything like a streamer so I suppose that wasnt good enough for you guys. Never recieved an explanation or what the accusation was. So apparently they do ban for no reason because im not even cheating
If you made a ticket that was processed by a staff and your not unbanned they probably looked through it and found you to be cheating, make a new ticket if you think it's unfair
Wouldn't make a difference, dont know what else I could possible give you guys or say that would get the point across because I dont know how to refute that im not cheating when Im unsure what caused it. Literally couldnt have cooperated more with the person working my ticket and its all the more frustrating because I AM NOT CHEATING.
It doesn't matter if you say your not cheating the person handling your ticket needs proof that your not cheating, because the anti cheat is against cheaters it gets triggered by cheating and you triggered it or else you wouldn't have been banned if you can't prove it because of lack of proper evidence there is nothing you can do you can try making a new ticket but you still need proof of not cheating is this understandable or do I need to explain it to you
So you guys have your own automated anti cheat? Because Ive never been game banned or banned from any other server. It is a problem on your end because your anti cheat does not work correctly because it is flagging me even though I am not cheating is this understandable or do I need to explain it more?
Like I told you, you need proof that you didn't use cheats if you have no proof there is no unban we can't just take people's word for it that they aren't cheating we need actual evidence of not cheating no matter how many times you say that you aren't cheating if you have no proof there is no unban
So to play on your server I have to record gb's of everything I ever do because your anti cheat will flag me for absolutely nothing
The anti-cheat regards off of the same anti-cheat all rust server use. It must have either detected some in or on your computer that either broke the TOS that is laid out, or very suspicious activity was detected which can also trigger anti-cheat. People don’t just get banned for cheating for no reason. Unless you can provide proof of that innocence then you can either submit another ticket or find a different server to play. But I would suggest if you get banned again to make a claim with FacePunch themselves
Just out of curiosity at this point do you guys get a reason for the flag even or does it just tell you that I've been flagged and that's it
Well if you were banned off the server then that’s the most initial detection. But the description of your ban will appear and in your case it would’ve been “Banned by Anti-Cheat” - Cheating
If you would like to send up a ticket I’ll be more than happy to review it thoroughly
sure I sent one in
Sorry I don’t see any new tickets or any from you regardless.
Can you send it up through the #❓┃submit-a-ticket again so I can open your ticket
Are the admins sleeping? Why doesn't anyone respond to complaints about players? what time is it already
If you are still having a problem please use #❓┃submit-a-ticket so you can helped as soon as possible
At 2:40 am Central Europe standard time most of us are asleep we maybe have 2 or 3 staff outside the eu region and if they are busy there is no one to answer your ticket it is unfortunate that you have to wait for a response from a staff member but we are always answering as fast as possible
Hello everyone. I have been playing on the server for the second day, but unexpectedly received such a message after I was kicked off the server.
What does it mean?
Hey, What kind of mosue do you use?
If you are using the bloody A4 mouse it's blacklisted in rust because it allows you to add a macro to it that affects recoil control which is against the rules it's not illegal to own the mouse but because it can be used to script then you get kicked as a safety precaution it's a part of the built in anti-cheat and to avoid this you should use a different mouse is this understandable or do I need to explain it to you?
I understood.
It's a pity that the rust developers simply banned all players with bloody mice from enjoying the game, instead of fighting cheaters
I'm sure the developers fight as hard as they can against cheaters banning the bloody mouse was one of the many things they had to do because it's hard to detect and so easy to setup sadly nothing we can do about it
Ok, thx
Funny enough you can do the same with Logitech mouses. ps: No im not scripting
Pretty sure it can't affect recoil only button macros to press multiple keys at the same time which doesn't make that much of a difference when you can just use the F1 console to bind multiple features to the same key
What?
I'm saying I think it can't affect recoil but how tf should I know last time I used a Logitech mouse was like 2 years ago
When is bestrust main wiping always?
Sunday, 15:45 CET
Duo 5 down?
admins online? check tickets please
@elder plank I cant appeal for 180 days but thanks
Ah sorry man, wish I could help
how do i get my nitro kit
/link in game then /kit
thanks dude
My pleasure, Have a fantastic day
client.connect solo-4.bestrustservers.com
??
?
i cant commect to 4 server
no wrok
Serwer Trio X2 #6 not working and doesnt wipped
server wasnt wiped trio 2x #1316853337362137088
<@&513265319096221697>
And why the information about serwers are incorrect on DC? The Trio X2 #5 is offline
Since tri #5 is online im guessing #6 should be wiped soon
Trio 2x #6 wiped
its not convertet jet <@&464827801644695552> can u fix it? its still on november state
Hey,
I'm currently working on a better wipe info
<@&513265319096221697> <@&1307830272636751872> i just got banned for no reason, could some one respond to me please?
You can put in an appeal in #❓┃submit-a-ticket
Thank you for the loot in game 🙂 im albanian player 🙂
how to get discord kit?
<@&513265319096221697>
<@&464827801644695552>
The amount of times you ping a mod or admin will probably just extend the expected response time
lol sry.
I just want this problem solved
Yes but the Admins have a lot of tasks to take care of and they also have a sleeping schedule but they will answer your ticket as soon as possible
Admin on the servers ?
how do i get the discord kits??
how do i use the rustyloot.gg kit i already used the code
could someone close my tiucket please
This haha 🙂
which part of it
About us having alot of tasks to take care of.
Have you tried ./link ingame?
/help
can somone help me to link my account to get discord kit
how does one get the discord kit? l0l
yepp thats done too
Have you tried relogging into the game and the server?
oh no i havnt!
and in the ingame rust chat type /link after
Let me know once youve done that, if it still doesnt work then ill try to get one of the senior admins to check it for you 🙂
do i have to get off and then back of to get it
Try closing the game and restarting it.
/link in the rustchat when your in one of our server should do the trick after that. if not feel free to msg me back 🙂
Solo 2x #4 cheater playing 2h, why is he not banned while I sanded much reports? And admins on server
You didn't create a single ticket
ok
can someone check my ticket please?
How to get the discord starter kit?
so ive linked everything restarted my game and after all that still no discord loot 😦
is DZ_fusion admin?
<@&464827801644695552>
hi @quaint galleon
hello
one guy at the chat wrote a nazi sign the nickname is luffy
#5 solo/duo server
anyone care to help a brother out with the discord loot situation?
open a ticket if you will or havent?
could someone reply tmy ticket please 🙂
do u demolish cheater bases?
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Try to do /link again in the rust gamechat
Normally no, unless the owner says so
One message removed from a suspended account.
One message removed from a suspended account.
how do i claim the free rewards
i cant do much at the moment sadly, but have you tried logging back into the game and also went to our website?
One message removed from a suspended account.
One message removed from a suspended account.
Did you link your steam to your discord via the website? @thorny pine
One message removed from a suspended account.
have you done this https://link.bestrustservers.com/
One message removed from a suspended account.
One message removed from a suspended account.
could someone respond to my ticket please 🙂
im new. how does one do this?
K12 TRIO
<@&464827801644695552> can i have support?
what do you need help with ?
one guy is rage cheating on ur server
im losing everything and cant play my wipe bro,76561199145647117 check his steam acc
you will need a admin for that not a moderator try just reporting him mabye easy anticheat will get him soon or our anticheat i cant help you with that sorry
i opened ticket already,no one is aswering me
i will check that out maybe just wait till he get banned so you wont lose any more loot
i would love to help you out but cant
<@&513265319096221697> can u do something to this guys pls
@coarse trellis Ill forward this to an admin
No need to, the player he reported is banned already.
Alright then its fine ty farkas 🙂
hello
hi
.
One message removed from a suspended account.
whats the cooldown on the tickets
i want to make an ban appeal
<@&513265319096221697>
If you were told to stop making tickets, the decision is final.
other than that don't spam tickets, feel free to open a ticket if you need support.
kurwy jebane odpizcie mi na ticketa nikogo nie streamsnipowalem
i wasnt told anything
then re-open a ticket
i opened accidently moderator appeal not ban appeal
answer my ticket <@&513265319096221697>
dont ping us please thanks.
oki
why it keep say im not in the discird when i just linked my acc and joined
please respond to tickets
How come I was a trio and I got banned for cheater association and the so called cheater got banned but the last person of the trio didn’t
I can fix it for you
Yea just annoyed because I’m not the one who invited the so called cheater to the team it was the person who didn’t get banned
now he is banned as well
all
I just linked and booste dwhen do i get my kits
When is wipe for solo/duo #6
Use /kit in-game
I thought full wipe was December 14th
sec
Tuesday and Saturday
They happen both days? So no-weekly for one server?
Duo #6 wipes twice a week
Oh jeez that’s news to me. Might have to switch servers potentially
And tomorrow if full wipe (blueprints as well)?
But I am verified... where are my kits
Iim verify, how to claim the rewards?
i cant claim them but im verified
Try /link
Try /link
Not working
says the thing i sent
And me ?
yes but I can't collect my reward
Been getting spammed this, nowhere does it say use /link to sync and stop it. pls improve 🙂
Guys why server solo#3 empty come playing with that its very hit
my /link is not working
How do i claim my dialy
are the servers down for everyone else?
It is down
its back up
Yep
<@&464827801644695552> WIpe schedules are still not updated to december
what happen is down again ?
thats not a moderator thing
how do u link ur account to the rust server
can support staff answer already?? its been 2 hours
we are trying to keep up with tickets at the moment we have a lot of active tickets and constantly watching cheaters we respond as fast as we can
is the thing that for biggest house you will get skins still working? on duo 2x #4
Do admins do anything
Yeah they harrass my team
Hi admin, there is a duo on SMOIL on solo only 2x #1318544479543758858
they just called in heavies
@glacial inlet is it allowed to trade in a solo only server
/kit
/kit
yes
its not teaming to trade something
/kit
/kit
/kit
/kit
i bought raid daily kit 2 days ago on trios x2 and now im playing on duos x2 and why i cant claim it?
how do i get daily scrap extreme on bestrust servers? it says kit for our discord members but it says no premission.
/kit
/kit
/link
/link
It's normal that the solo/duo 2x #3 is off like i can't connect ?
how can this be taken?
have you ran the /link cmd ingame?
These are paid for kits and can be found here: https://store.bestrustservers.com/
If the server wipes like full wipe can i use the nitro kit again since its once only or no?
and does it work for map wipe too or no? lmk
How do i report 2 players teaming on one of the solo servers?
please go to ❓┃submit-a-ticket and select the “player report” option. Provide all the evidence you have.
where to buy a horse for solo #3 there is no ranch here?
How long does it usually take for a ticket to get locked at? I had reported someone cheating with level 0 steam account and 100 hours ingame 2 days ago, and I still have no reply ✌️ He played for the full day of my report.
Player reports are only viewed by admins and due to the large amount of these reports they seem to be currently overran. I’m not to sure how long it will take but im sure they will get back to you when they can
It seems like he wasn't cheating.
TDB make this monstrosity in shield to raid a bounty but when Arabias team do it owner remove it and say not allowed? 
So when we do it we get banned but when TDB does it its allowed? thats crazyy
What do you mean?
TDB started raiding yesterday, 2 hours before the offline protection started and that's not the reason why arabia was banned.
@red lagoon stop telling me Inaccurate info
hello, i cought quad team in trio server
open a ticket to report
try /link in game
go to the last page with the arrows
/kit
<@&463346627848175617> / <@&513265319096221697> do you guys answer your support tickets i created one and havent gotten a txt back in 2 days
Something only the owners can handle
I let them know
I keep on getting notifications in game about not being in the discord server but i'm verified, has far as i know
.
76561198871997959 is cheating new account 997 running around ak heli in 1 hour
bestrust solo/duo # 4 please ban
please open a ticket #❓┃submit-a-ticket and select the " player report " option
/kit
cant buy queue skip for Solo/Duo #6 its not an option on the list
<@&513265319096221697> @wild nova take my money
If you buy skip queue for a different server (or all servers) I can transfer it to Duo #6
It's a new server, so it's not in the store yet
but you know what, I'll just increase the max pop
nevermind, I can't 😦
does it matter which one i buy for you to transfer to 6 im buying number 5 in solo duo
no, it doesn't matter
all good
me too order complete
1 sec
should i post my order number in here or is there somewhere to make a ticket
@glacial inlet have my money
Reconnect to the server @solid zodiac @spark lynx
bet
I bought 2 of the VIP subs for all vanilla servers - didn't realize it. Either way, still stuck in queue for Solo/Duo #6.
Also, not seeing #6 where I can buy just the single pass for it of the site
@glacial inlet
checking
I gave you perms
@glacial inlet Thanks - might want tocheck the site and se why #6 isn't listed. I'd trying to send a screenshot to assist
It's a new server and we didn't add it to the website yet, but we will do it soon.
question about the content creator role so do you get it by making a ticket or do we make a video and advertise bestrust servers
@next quiver I believe you need to message one of the owners about it
hmm alright
Hello please,no one answers my ticket
/kit
/link isnt working
When is Raid protect?
?
is there any mod that could help me,me and my mate got banned from all solo/duo server,due to violating rules of max duo. but we were only playing solo/duo 2
Can someone check my ticket its urgent
/link
wtf?
trio 2x?№1
don't send tickets. no one aint look it anyway
/kit
/kit
#❓┃submit-a-ticket I bought a VIP for the server, but it is not activated
Help
@glacial inlet
how do i buy queue skip?
.
/kit
Any admin want to help with my ticket!!???
???
I found cheater on server solo/duo 2x
when is the second trio server gonna be online if i may ask :}
why do i not have the discord build kit but i have all the others <@&513265319096221697>
I bought the VIP but its not working already made a ticket 10 min ago but no1 is responding
/kit
good evening, I purchased a VIP ticket for skip-the-line entry and another package for scrap, but I don’t understand how to accept the purchase data, please tell me what needs to be done
how do i get the discord kit im in the discord but it doesnt say i have it
can anyone tell me?
/kit
/kit
how do i link discord to account?
https://store.bestrustservers.com/ then go to linking
SUpPORT PLEASE BAN CHEATER TRIO #3 https://steamcommunity.com/profiles/76561199374023412/
please check my ticket
yo does rust+ work for bestrust or no?
It does make sure u have newest rust+
i linked my discord how do i claim it
Jo please help me here
im banned for cheating association but i didnt do anything and nobody from my team is cheating
admin look at my ticket please you guys arent doing anything about it
Same for me
how long are you answering for a ticket?)))))))
MY base already ruined. Thank ypu so much for speed)
76561198179504978
Sam@
and Eravy Z
76561198321366670
2 kids playnig duo on solo server and ruin my base. \
solo server today just wiiped 2 hours ago
Why i get ban for breaking rules? This is my first call
First, you have to link your accounts on https://store.bestrustservers.com/ , then use /link command in-game, and (if it is a freshly wiped server, wait for a wipe block)
/kit
You need to do it in the in-game chat
why isn't solo/duo 2x #5 on the member list
it is a new server and we reached the discord bot limit 😦
ah ok 😭
why i cant redeem my discord kit?
open a ticket mods will help you
thanks
when you reply to tickets?
when you wrote it 😄
send me a picture of it privately please, because I can't see it
no worries
Does your server(s) allow players with prior vac bans?
can i get admin reply? cheater gonna raid me now, he is trolling me a lot of time on this server. HE dont getting ban, how i can play? https://steamcommunity.com/profiles/76561199772471989 hes steam link. Check it. 60 hrs, Do somethink pls.
do the VIP passes auto renew?
Don't report cheater in chat!!! Use F7 or open a report ticket in #❓┃submit-a-ticket as the cheater can see this and it will make it harder to punish
Hi, for some reason I can't link discord to my game, is there a help FAQ?
Open a ticket in #❓┃submit-a-ticket and I will be happy to help you
bogdan то помоги мне, я с 7 вечера жду апеляцию на розбан
admin's please check my ticket
Can I get a reply please
yo i cant acess my /kit anymore
what happened to solo 2x #2
what happened? it has wiped
it crashed a minute ago
probably restarted
hey Admin
please can you check my ticket, my friend and i can't play and take fun because au cheater
i boosted and i dont have my nitro kit
Farkas
Any admins online
ADMIN on server SOLO 2x #2 play cheater https://steamcommunity.com/profiles/76561199376807873/ - he have 2nd account and VAC banned in RUST https://steamcommunity.com/profiles/76561198142376397 he play now with wall hack and aimbot pls check and ban ?
i dont have my discord kit in game, it wont let me claim it
DONT by any means say anything about a hacker in chat as they can see the message and stop making it obvious. Insteadm use the in-game command with F7 or open a ticket in #❓┃submit-a-ticket !!!
open a ticket and I will be happy to assist you! 🙂
do tickets get looked at/
yes
To the managment,
please stop SPAMMING Join DC every 5min.
And when i finally give up and start the process because the server seems nice, just to discover i have to verify steam also, oke, no harm done, mild annoyance.
But to pressure joining the steam group also?
Asking abit too much imho, or if you have a good reasoning why i had to join steam group, please enlighten me.
Anyways, thats just me, rebel and curious.
But happy holidays to ya'll who's reading this.
You need to join the steam group so the linking app can verify you are apart of bestrust servers
Yeah.. Well i already did it all, but im going to remove myself from the steam gruop and hope it wont unlink.
You might want to consider making the DC notification pop up not so often.
if you cant see on the discord server you can also check on the actual rust server :), all you need to do is load into the server and type /wipe in chat and it will show you wipe times !:)
where i can write report? on solo only guys teaming
ive heard in DC open a ticket or ingame F7
/kit
2 days release for response ticket
hi, is it ok for someone to duo up with me and 20mins later change all my base codes and kill me?
dont know why anyone is desperate to pretend to duo like that
Hello, I have created a support request, I would be happy if you could help me. <@&513265319096221697>
is there a kit that lets you shoot rockets without reloading and one where you dont take fall damage
Not that I’m aware of no 😭 I think that’d be a little op for a vip kit
I created a support request, can you help me? @elder plank
Yes
I’m not seeing any pending tickets, can you possibly send in another
I think I sent it through the system but I am not very knowledgeable about these issues.
Yea I’m not seeing a ticket, this may be above me. If you can send up another one and lmk, if I don’t see it then you’ll probably be talking with admins or owner
I created a support request in the right place, is that correct?
Seems like you’ll be talking with the admins or owner on this one. Sorry I can’t help
i dont see your ticket can you try creating another one?
could you check my ticket please ? I reported a blatant cheater on vanilla duo #4
Yes i am watching it now
thx
Any admins on, the recent rollback on the 2x server really screwed me.
I was at a pivotal point, the rollback probably set me back 8 hours or more.
where to report cheater ?
dont waist time servers full of cheaters admins doing nothing find beter plase to play
I cant kill him trio 2x № 2
I think you can't see my support request, but I can't create it again, can you help me? <@&1259126811476885524>
@vague hill
wont let me check bestrust playtime, /playtime dont work
Send your report to -> @valid quail
the is shared blueprints? with my duo in duo 2X
THERE ARE PEOPLE WHO ARE TEAMS IN YOUR SOLO SERVER.
THEIR NAME IS PEDIC MEDIC AND k1rSt0n
Is there a commands to link bp's
open a ticket
is the solo/duo 2x #5 real??
yes look at the maps/servers on this discord
hey
Hello where can i find the admin
how do i get permission for the daily raid kit
you can purchase access to kits on our webstore
hello is server #6 still down?
sserver #6 is still down
The trio #6 server has been restarted, it will be back up in 10 minutes.
Sorry for the inconvenience!! Good luck have fun and happy holidays!
The trio #6 server is back up
HOW TO ADD A CLAN TO THE ALLIANCE PLEASE HELP
what server @vapid rapids
Main server 2x
open a ticket for me please
I'm sorry, I'm a Russian player, I pressed the wrong button, I can't send a ticket.
what region is the server
I didn 't understand the question a little bit , if it 's about my EU , and if it 's about which server I'm talking about , then
Can you just tell me how to create an alliance?
the server willl have a max tean limit how many players are in your current team?
We can't play as one clan, so we need an alliance.
i dont belive u can create a clan alliance like that u may just have to all wear the same kits
sad
My sulfur was just gone when i woke up and i spent a lot of time farming and smelting
i think it despawned when i quit the game
weird was it stored in a box or just left on the floor
@fringe reef
I MADE A TICKET FOR 12 HOURS AND NO ONE LOOKED AT IT I ALSO BOUGHT VIP AND STILL NOTHING <@&1307830272636751872> <@&513265319096221697>
@raven cypress
Did you do /link in game
are u sure ur ticket is still open there isnt any ticket
hello! my nickname SKUFIK and in BESTRUST SOLO ONLY 2x 102/200 alive trio teamming man in the F17 to the center big base. please ban them.
h
how do you get skinbox
stored in a box
maybe someone else dropped it out or potentially the box maybe broke create a ticket if u want but there is not much we can do about rust bugs
daaaaamn so 2 hours of farming and smelting is to waste??
seems to be so yes we apologise for any issues but as i said befor if its a rust bug not much we can do im afraid admins wont give u the loot back im sorry about that
how do you get the discord kit
You have to link your steam and discord on this website : https://link.bestrustservers.com/ and after claim with /kit in game.
The same teamers I reported last wipe are still teaming and even have new members this is a joke, why am I being ignored, it’s making me want to quit playing on the servers
please create a ticket i would be happy to help
I created a ticket last wipe, its the same people with new members, if I can record more footage and get the rest of the ID's then sure thats not a problem
Yes, but you should create a ticket so admin can investigate
yes that would be great please get proof of the teaming then create a ticket and send the footage @tight falcon
They've left the server as soon as i called it out so i cant do anymore than the footage i gave on the last ticket last wipe and the few id's. Apologies
its okay man if they join back please try and get footage and do not call cheaters out in global chat
How to claim Christmas gift in-game?
the advent calander?
We cannot, our whole party. Yes, advent calendar
its no longer available due to chistmas being over
its already past 25th December It wont work now
best thing you could do is to create a new ticket get the old clips and the new clips and it will be more likely to be responded quickly
Do you guys reply to tickets?
i have the most blatant cheater on one of your servers and i havent got a reply for a bit now
i have submitted 2 tickets in the past 2-3 days and the first one didnt even get a reply
There could be an error or smth try it again please
can`t connect to solo #6, still can connect to another servers
could you help please with this problem?
Solo/duo/Trio #6 not respond
solo/duo #7 not respond
Hi guys,
me and my mate died because the server crashed we were in military tunnel
Can you open a ticket about thoose problems so we can investigate.
@tardy summit @static cape@livid trench For any servers that you don´t see just try restarting Rust and it should be fine.
is the quad 2x going to stay 16x16 grids or does it get bigger after wipe
Wich 2x you are playing ?
eu, posting photo of which one
What number ?
let me check i will reply to you
next wipe will be 31/12
its the #4 who will be wipe tommorow
It is a different trio 2x server
The one that wiped today won't be wiped tomorrow
@glacial inlet The trio x2 #2 server crashed
HELLO I BOOSTED SERVER HOW TO GET ACCES TO IT ?
is there any admins for solo only server 2
There is admin for all server, if you facing a problem open a ticket we will reply 😉
can someone look at my ticket pls
of course
i dont see a ticket are u sure u created one
yes i it asked my verify in my dms
could u please send me a screenshot in dms of what it is saying?
what was the reason for the ticket
If I find a random thru rust Offical LFG do I still get banned if he’s cheating and he doesn’t tell me. This is so frustrating now I’m banned because this guy was cheating
Yes i told you that
but how is it "association with cheater" if i dont know him i have proof aswell just need sone to take a quick look
Can you go into modded chat and remove that message you’ll see which one
yea done it sorry you had to see that
I would’ve done it but don’t get the perms sorted till tomorrow was more for the community rather than myself
ok i appricate the report
👌
can my ticket please be replied to
Not seeing your ticket, is it anything to do with bans or mutes?
i take it this is the right message?
Moderators can't see reports
how up the clan points in main x2?
My teammates inventory got locked after server restart, any suggestions?
Make a ticket hopefully one of the staff can help you out
any existing coupon codes for lifetimes? I opened a ticket but havent recieved any answers
I don’t believe so. But feel free to wait for a moderator to respond to you and they can help you out
I’m curious as to what you mean by ‘locked’
I just purchased two lifetimes and they arent showing up?
As of now I don’t believe so
I’m not sure which kits do and do not work on specific servers. The command list is universal I’d imagine and is applied to every server the exact same so it can be other issues. As of now since wipe is nearly here I would suggest waiting to redeem your kit until then.
/kit is to open the kit menu displaying all available kits
I know I did not just pay all of that money to only be able to use kits on the empty dead servers...............
!m You paid for a vip package on a server at 8 am CST, nobody is awake and on a sunday everybody is busy atm
no I paid for "Lifetime - All Modded Servers" then find out afterwards that its not actually "All modded servers" its just some
Please create a ticket and we can discuss this further
I have had a ticket open for quite some time. Would you like me to open another
I do not have the authority to see those tickets as your situation is above what I can help you with. If you want to create a general ticket that works but unless you'd like to wait for an Senior Admin or owner to respond then that's your best bet
It looks like there is only a couple Trial Admins on currently, so if you'd like their help I'd be more than willing to ping them for you but I can't guaruntee they will respond immedietely
yes please
hi serv solo duo 6 is down?
I apologize about the servers being down, But I am unable to do anything as this is out of my hands. We will need to wait for an owner to log on and resolve the issue
Thank you for your patience.
is that legit swiming and shooot M96 at same time ?
Hi i linked everything but i see the message in game for joining discord? it never goes away?
is ok i reload the game and it works
<@&513265319096221697> Bestrust solo only x2 #4 Q10 teaming 2 chinese names near oxums
If they doesnt got punished you can report in F7. The admins at this servers is pretty active 💪
please dont tag admins in messages, if you suspect someone of teaming open a ticket and we will investigate
@livid rock everything okay?
can someone help me, my mouse cursor is big ash ingame
change resolution probably
go into your settings an readadjust your cursor settings or use crosshair X
but isnt that for my regular cursor ?
same resolution, i just tabbed in
Resolution use crosshair x
Why do 3-4 people play on a duo server? Moderators don't control
nicknames : EL ENVOY 4 players , PAHU 3 players
bro what does crosshair x matter? im talkin bout my mouse CURSOR not crosshair
then itll be your rust but you can change the cursour through crosshair x
oh lol
but i only have this weird cursor, how do i change it to the default one
oh my days it worked... bro i wanna touch u ngl @rough crown
Ahaha no worries buddy
We look after the community here at best rust 👊
why are admins telling me not to be blantant cheating when im legit and i have footage of the raid when i was ''cheating'' but ticket support wont even ask or want to see it, we showed it to the raiders and they know we are legit, it was new players on the raiders team crying and they know a admin
If you see any teaming, please get some evidence and post a ticket. Much appreciated
dlc are free? How to unlock?¡
DLCs are unlocked on our 2x servers
THE TRIO one
?
Is this allowed here admins?
What are they doing, that might be against the rules?
could you check dms quickly please mate @glacial inlet
hey guys im playing the duo server and im fighting a trio or even 4man
make an f7 report or open s support
@fleet silo just #❓┃submit-a-ticket so we can help you!
Hey , i'm having slight problem with the server kits , i did bought weapon plus kit , but in game i received only 1 gun each instead 4x of each
do a restart of the game if problem persists please make a ticket #❓┃submit-a-ticket
nothing changed kit is on cooldown
SO i made a report ticket, how long is the wait expected?
@fleet silo is quite fast! Don’t worry
i still dont have a reply did i do smth wrong
Having issues with my purchase
But can’t open another ticket since my previous one wasn’t closed
i cant play for an hour now because of the 4man, i know names, where they live,
hi have you made a ticket yet?
yes an hour ago
i tried repoening a ticket but it said i already have an open one so i sent the clip idk if youll get it
guys how does the link thing work
You have to link your steam and discord on this website : https://link.bestrustservers.com/ and after claim with /kit in game.
Can you fix thees servers or what? this rubber banding is driving everyone crazy
hi can you please send me a copy of the ticket
why I can`t get the nitro kit?
have you tried /link in game?
Yeah, thanks to all, I can get it now
can a staff take my ticket??
ive been waiting for hours
hi can you please send me a copy of you ticket
do I have to use the /kit command ingame or in dc?
Hey, you have to use ingame this /kit command. Don't forget to link you steam and discord account on : https://link.bestrustservers.com/ before.
Is it allowed on DUO server to agree with single neighbour not to attack each other?
just link your account to this server and when you do that do /link in the rust serber :)
No. :).
in game
/link
yes
Ok. but i dont have to kill him if i see him, right?
😭 If I was you I'd run away and avoid all contanct. But overall, alliances aren't allowed
I mean, we dont help him, we just felt sorry cause he tried so hard and killed him a few times. And just told him to leave us alone. No aliance at all. But if you say thats not allowed we raid his Wodden 2x2 tonight 😄
Just wanted to make sure : )
adm pls ?
@nocturne egret can u help me ?
any adm on ?
@vague hill can u help me ?
Yes how can i help you?
im stuck on oil, on trio #2 vanilla
but if u cant do nothing its ok
im sorry im not allowed to help like that.
np, tnks dude
do these servers bp wipe?
server restart or again crash?
Only /duo #6 is not working
Currently experiencing issues with US servers at the moment, sorry for any inconvenience
hi why can't I put down a sleeping bag in bestrust solo/duo3 vanilla?
hello, check if you are in building block zone
Any admin online need to speak to one asap
need admin
quad number 2 cheaters named younger raiding us
Anyone else dealing with thius
Guys, can someone tell me how can I verify that I used the BESTRUST code on rustyloot.gg?
is it allowed to build structures on other player base? Other player did it in my base. Cheat?
any admins plz look at my ticket my base is about to get raided
you can build twig ceilings
special rule? I've played on many different servers and never saw that
you can build floors like this on all servers
we are now being rocketed btw we could really use some help from an admin here
I think you didn't understand me. Those floors are not mine, other player built it
bro you can do that on any server its part of rust
how long do i have to wait for the boost kit to be usable after u boost
ok, thx for your support mate. OFC I'll check other servers 😉
np i just need a admin badly getting hc seiged by hackers and got no response yet
Hey there. Have u made a ticket, and supplied sufficient proof of the players hacking?
All is done they got banned we are goid @rare ember
can you look chat on main 2x
Because clan GH all the time spam
in the chat
i got a popup on my screen to join the discord and its not going away, any suggestions to make it go?
got it to go away nvm
<@&464827801644695552>
Sure thing ill look straight into it!
Guys, can you get the discord kit?
Guys, what we need to do if we are being raided by 4 on trio server?
hi please create a ticket
Hey, you have to use ingame this /kit command. Don't forget to link you steam and discord account on : https://link.bestrustservers.com/ before.
I connected to everything, but it doesn't work. unknown command: /link
please can you create a ticket for that
The admins are aware, and will be working on it as soon as possible
Is full wipe the same as BP wipe?
Yes 🙂
can my team get bounty?
why boost no work
.
How you check population in server
i just tried raiding someone that was online and as soon as i was about to shoot a rocket they logged off and i was unable to shoot rocket is this allowed ?
im confused about this raid protection stuff
Hello, Raid protection is on when people are not connected.
yet when they were online and were about to get raided they disconnected to avoid raid
how do i get discord rewards ingame?
Lemme correct him.
Raid protection starts at 23:00 UK Time - Ends at 12:00 UK Time.
./link in chat, ingame.
I've corrected our mod 🙂
the servers get bp wipe every week?
https://discord.com/channels/277748656420028426/892059437492207626 you can see the wipe times in here 🙂
how to gain score in the top players leaderboard
on a server with a maximum of 4 people, a squad of 5 is playing, can you do something about it? (client.connect quad-2x-1.bestrustservers.com)
👌
Hey i have a question Servers that wipeds today.
Does they Force Wipe tomorrow too?
Where should I write a complaint?
I also have a complaint about exceeding the limit of players in a team, on a solo server classic
hi please can you create a ticket
How to do this?
OK, thank you
no problem at all
can you guys restart the trio 2x server lag is horrendous
Do i have to report suspicious ppl Here? Doorcamped two ppl. Did no sound. They came out instant shooting in my direction with Eoka. SOLO/DUO 2x #2 server on H8
https://discordapp.com/channels/277748656420028426/1118287481322872842 please create a ticket here if you dont mind
maybe stock up solo duo trio #6 to 300 ? 50 people in que
what is the life span of wipe on x2 serwers?
why is there a patrol heli above my base for 20 minutes straight nonstop?
why i dont found hemps? can someone pls help ?
you can find in hemps only in forest
Why are the blueprints wiped every week on the main x2 server if the server specifications say they are only wiped once a month?
Hello,
We changed main 2x to monthly BP wipe 2 days ago
Ahhh, ty
can someone see my ticket please?
Hi, can someone tell me when the solo 2x servers are wiping? (monthly) at wich time today
Force wipe is around 20.00 CET
what is cet? what is that in eu time?
That is central european time 🙂
never mind hahaha tank you! is there a server u know? 2x solo monthly
is the duo vanilla weekly still gonna force wipe at 19.45 or not bc it is gonna wipe now also
force wipe is gonna be on all servers, it doesnt matter if it wipes before
all servers force wipe? also the bestrust solo only 2x wiped that today?
many ppl here wonder
solo duo #6 have connection problems, its going off and on again. maybe 3-4 times, i reconnect game
rust+ shows server is down
@rare ember @winged sequoia
It is out of our power. We are only moderators
all bestrust force wipe?
can't you learn what's going on at least for us?
Yes ofcourse, i have already done. I have tagged admins in your ticket
Yes
i hope get answer soon because if there is any server maintenance work etc. i will stop reconnecting until everything is fine
Hello, I was wondering, I’m quite new to rust still learning the timetables with wipe and all, a question I had was why does it say the servers are wiping in 19 mins for example. Force wipe is at 19:00 this evening therefore every server will have wiped anyways. Why do some wipe 2 times?
because they have normal wipe times anyways. On force wipe day all servers before force wipe are wiping twice
and if a server wipe 1 hour after the force wipe, will it wipe 2 times too or just the force wipe ?
Is there a way to download the preview maps and load them into my test server?
Open a ticket and someone will get back to you on that
Honestly bro, thank you
Is every server biweekly wipe? every bio says it has 2 wipes per week but the filter says weekly?
do you have to restart rust to see the server wipe or do i just wait and keep refreshing?
The weekly servers, map wipes every week
anyone know the server solo/duo/trio#6 its on or still down?
down man
What's good everyone, will force wipe bps from todays servers?
Yes. Wipes everything.
Hi what happened to the trio servers? is there only 1 2x trio now?
The Rust update has been released. Update your Rust client is Steam.
The servers are wiping, you will be able to rejoin if you close Rust and update your Rust, when you updated Rust you will be able to join to the server.
is the solo/duo #7 on?
i cant enter
every time i try to enter on the solo/duo #7 is sends me to another server
I don't have rust update and I can't reconnect on the server
The Rust update has been released. Update your Rust client is Steam.
The servers are wiping, you will be able to rejoin if you close Rust and update your Rust, when you updated Rust you will be able to join to the server.
did duo #2 vanilla just wipe?
Hey im getting permanently kicked off the Bestrust Main 2x Server (InsideTerrain Violation Level 200) can someone help me maybe?
Where are the other servers gone??
Where can we see the map?! Theres no map like that in wipe-feed
hi, solo #4 still cannot be connected?
does quad 2x #4 wipe tmr?
The Rust update has been released. Update your Rust client is Steam.
The servers are wiping, you will be able to rejoin if you close Rust and update your Rust, when you updated Rust you will be able to join to the server.
Master, where can we see the real map?
Combining all of the servers into one for each category has made it extremely hard to play
<@&464827801644695552> Is there a way I can see the map for solo/duo/trio 2x number 4? Looks like it hasnt updated on here
wipe duo 2x 5# would be nice
do you know why second servers are still off?
battle metrics
<@&464827801644695552> I have an paid VIP for one server which I think is down because when I try to load on, it puts me to a different one, now what will happen? will that day be counted or no?
open a ticket so we can see whats happening
it for some reason wasnt letting me it just says "custom map"
Hello. What is happening with Trio #1 pls?
<@&464827801644695552> Im playing on Solo/Duo/Trio/Quad 2x #3, will there still be the wipe tomorrow, or will it be left out because of the forced wipe?
there will be a wipe
how does the orp work? Can I raid people who are online or is it just stone cold no raiding?
how to fix prob How To Fix InsideTerrainViolation200 Error On Your Rust Server
how to get Bounty for my clan?
on main you can raid rn if its online?
WTF if the player its online why its say offline protection?
what happened with the server “Bestrust Solo/Duo 2X | JUST FULLWEIPD” before all was good
++++++++++++++++++++
I hope they will fix it:)
I hope not by morning
<@&513265319096221697>
<@&1307830272636751872>
client.connect duo-2x.bestrustservers.com ( DISCONNECTED: STEAM AUTH FAILED )
<@&463346627848175617>
will the server be turned on tomorrow?
<@&1307830272636751872>
whats going on w the servers
Whats going on with all the servers?
checking
prolly just severs tripping out like normal
Thx!
And you also need to read #1309577578499014667
I need help. I have video of people teaming on solo server and need a staff member to show it to
Open a ticket and send it there 👍
I did. But i need a staff member to show the video to because it wont let me send it on discord because file is too big. And it is 3 am where im at and i want to go to bed. Im in Support waiting room trying to get pulled
how do i increase score in /stats
did anyone knows how long it takes to become the daily weapon plus bundle?
I was blocked for 14 days by an anti-cheat by mistake, and the employees have not been able to answer for 2 hours
Hello Guys admin can you help me pls ?
Hello?
Will check it out
when its a map wipe do i lose my tectree bps?
how long do i gotta wait for ticket response?
<@&464827801644695552> 76561199814075894 blatant on trio 2x i have clip
Make a ticket 🙂
Crazy how I put a ticket in to get absolutely zero response after 48 hours
@glacial inlet@regal tusk finally make a normal spawning of oil rigs and map generation. always the same thing
a ticket for what
A player report
<@&464827801644695552> why have i been banned?
Dont know, what does it say on the ban message
make a ticket
ban evading?
tickettt
make a ticket i will help you right away
As moderator we cant handle ban stuff, we onlly handle questions
thats true but i will help him get an admin to get this thing straight
thank you
any reason why /link doesn't work?
ingame i mean
did you connect your steam and discord?
Seems like there is a few people having this problem
ok ok
<@&513265319096221697> How long do I wait for replies to tickets, still no replies on the 29th.
bro i linked my dc account but i cant tkake the kit
<@&513265319096221697> <@&464827801644695552> Who is responsible for the ticket I have 3 players here together on a duo server
write in the game chat /link cmd
Solo didn't eat a 2x wipe @regal tusk @glacial inlet
wiping now
can u help me in my question?
@wicked pilot hi please can you create a ticket for that
Whats wrong ???? I cant connect to Bestrust Solo/Duo #4 | JUST FULLWIPED 04.01 01/04. After finalizing world I have Error: Timed Out
I have already reboot router, check Rust files
76561199383108784
@glacial inlet can u ban this cheating son of a gun its blatant <@&464827801644695552>
yes
he is banned
