support

[eternal peak]

ok so i got banned for 7 days for playing with cheater now i am banned for ban evading but the other account is my brother he was trying to play its not mine

u can see that we both play at the same time ssame servers so wouldnt make sense to be my account

[chrome flower]

Is eu main down?

And if so how long for?

[coarse thicket]

daily restart, shouldn't take a while

[eternal peak]

cyber please help

[coarse thicket]

!appeal

[glass olive]

Hey, @eternal peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eternal peak]

done

[sage nest]

now you just need to wait 1-3 business days

[eternal peak]

MFKNZ Is my brother its not my account \

[rose thunder]

hello

just got banned mid raid

can anyone help?

[sage nest]

[coarse thicket]

!appeal

[glass olive]

Hey, @rose thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose thunder]

this was really sad to happen

would be cool if i got some explanations of why i was banned

[sage nest]

what message do you get when connecting to the server ?

[rose thunder]

Bug abuse

[sage nest]

there you go

[rose thunder]

any?

i really wanna know what bug i abused

[coarse thicket]

you'll get the explanation in the appeal not here

[worthy cairn]

Hello rustoria Support,

I would like to appeal the cheating ban issued on my Rust account.

I have never used cheats, hacks, scripts, macros, or any third-party software that gives an unfair advantage. I am a normal player and relatively new to Rust, with around 244 hours in the game.

At the time of playing, I only had Steam and Rust running. I do not even use Discord on my PC, and I do not have a microphone. I was simply playing normally.

I was disconnected with the message "Cheating", and I believe this may have been a false positive or mistake.

I respectfully ask for a manual review of my account and the ban decision.

Approximate date of the ban: March 30, 2026

Steam profile: https://steamcommunity.com/id/ne1lex/

Thank you for your time and consideration.

[rose thunder]

ok ty

[sage nest]

!ppeal

[coarse thicket]

!appeal

[glass olive]

Hey, @worthy cairn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worthy cairn]

It won't let me log into Steam, it's loading endlessly.

[coarse thicket]

use vpn

[worthy cairn]

I use, This is what he writes Something went wrong while displaying this content.

Refresh

Error Reference: Community_10629695_ff3726

Loading CSS chunk 4731 failed.

(error: https://community.fastly.steamsta¹

PAGAN

[coarse thicket]

try to clear your browser's cache

[vital wasp]

plz check appeal..Appeal #0393e1

[sage nest]

appeals take 1-3 business days, it will be processed in due time

[vital wasp]

ok thx

[worthy cairn]

it doesn't work

[coarse thicket]

try to restart your internet and computer, it's a problem from your side

[rose thunder]

hello i cant create a question ticket

[worthy cairn]

Could it be because I'm from Russia?

[rose thunder]

apparently i am not authorized

[raw pewter]

Hey Parugize, i keep seeing you here, not consider joinning chatmod?

[raw pewter]

your appeal have already been denied and the bug have been explained

what question do you have ?

[sage nest]

i was approached by 0_dog about this already but i unfortunately dont think ill be able to fufill the time requirement

dms

[coarse thicket]

a vpn could solve that but you're already using steam so it must be something else

[rose thunder]

i would like to know why it was considered a bug only now. And why ban mid raid

[worthy cairn]

I submitted it, thank you all very much. Sorry for the stupid questions, etc., I was just really worried. Have a nice day everyone!

[rose thunder]

it has been 2 or 3 months since naval update i have always used this boat. I even have a video tutorial on how to build it.

[raw pewter]

it is not now, we have been banning people doign the same thing

[rose thunder]

check my history on playing on rustoria servers

[raw pewter]

seeing video doing it doesn't mean it is a right thing to do it

[rose thunder]

i really like you guys, but this was said. was banned mid raid 🙁

[raw pewter]

you are luck that never been reported i guess but doesn't justify what you have done

banned hammer do not wait mate

do not break rules and you will never have to cop with ban in mid raid

[rose thunder]

exactly, i would love to know, where was that saying it was not allowed

if i was warned i would not use itt

[raw pewter]

there are server rules that you can read at any time

so what do you want us to do? list every single bug and glitch that give player unfair advantage and not to do it ?

[rose thunder]

come on jack....its not on the rules

[raw pewter]

and then give a warning before we ban? this is not how things work mate

[rose thunder]

maybe if its a bug on the new update would be nice, but if thats too much, im sorry, i just want to understand and not do it again

[rose thunder]

i was defending an online raid, you know how hard that is to happen

[raw pewter]

you are free to F7 and contact facepunch about it
but as long as you using it in our server, we will ban you for that

once again, i am not the one decide what time you are going to get banned

[rose thunder]

Ok jack thank you i guess

[raw pewter]

as long as we got a report from player, we investigate, and if found guility , we ban you right away

[rose thunder]

why not warn the guy and not just ban him

im clearly not abusing in bad faith

it came with the update, nobody knew it wasn't allowed

[raw pewter]

why warn them when you guys already took advantage from other player who obey the rules

[rose thunder]

i obey the rules too

[raw pewter]

you didn't , whatever you did , were considered as bug abusing

[rose thunder]

well, ok if thats what you have to say then

im just disapointed

[raw pewter]

so what about the player who attacked/ killed by you while you using that ?
they don't stand a chance

[rose thunder]

you wanna but banana emojis on my comments trying to say i dont follow rules

[raw pewter]

anyway, the matter have been resloved, i have already done you a favor not ruining your force wipe

[rose thunder]

while im here trying to understand what i did wrong

[sage nest]

i did that *

[worthy cairn]

Sorry, I can't help, I filed an appeal. I linked my Discord. The Rustoria bot messaged me. How can I track the appeal?

[coarse thicket]

https://rustoria.co/support/appeals

[raw pewter]

oh well, if you abusing a bug , got banned by admin and still do not understand what you have done wrong...
there is nothing much i can do, you can do whatever you want but next time it might be a perm ban

[worthy cairn]

Thanks

[raw pewter]

you have been warned

[rose thunder]

yea, but im really considering not coming back, i dont wanna sound like a little kid saying this, but really got me sad doing this

[raw pewter]

good luck then

we don't bow to cheater and bug abuser

[rose thunder]

i was not warned

[raw pewter]

i do not get warned when i overspeed on a motorway and got caught

[rose thunder]

yea nice thats really a lot like it

a new update comes up

and we just use the new item in an inteligent way

streamers and other guys using and making videos about it

and when we use it we get pointed out as bug abuser

[raw pewter]

there is a different from using item in an inteligent way then using in a way clearly not designed

[rose thunder]

why did it not get patched in 3 months then

i dont wanna be bitchy about it

[sage nest]

youll have to ask facepunch ab that one

[raw pewter]

this matter have been discussed among admins and we do consider that as bug abuser , you are not the first player getting ban for that, and wont be last

[rose thunder]

just got me thinking

[raw pewter]

i don't make program and patch bug for facepunch

[rose thunder]

i know, im saying that to imply that since it has not been patched, admins might not think it is abuse

its on the game for 3 months

[raw pewter]

you know what, there are bug still haven't been fix for years and still work

[rose thunder]

check how many hours i got only on rustoria servers

[raw pewter]

then you should know better what we do against cheater , rules breaker and bug abuser

[rose thunder]

YES

thats why im here

and jack, thank you for answering me at this time

[raw pewter]

we do not warn them, we ban them.
i mean if you want to use bug , perhaps don't do it here,
we have alot of admin catching player doing that

[rose thunder]

i dont wanna take your time

[raw pewter]

i am sorry that i have to ban you mid raid but it is what it is

[rose thunder]

i dont want to use bug, im just trying to figure it out and understand why

[raw pewter]

and i have done my best allowing you guys playing next wipe...
today + 7 days which mean you are not going to make the force wipe beginning

[rose thunder]

yes and thank you for that

but this is gonna be used by everybody still if it doesnt get patched

anyways, thank you

[raw pewter]

i mean, if you see someone using that, make a ticket

we will ban them too

we are not picking on you ... we ban all the player who did the same thing

[rose thunder]

i know i just got sad cause it could be a warning and we would stop immediately

[raw pewter]

and i do agree facepunch should have that fixed long ago

[rose thunder]

plus the timming made it worse

[raw pewter]

yeah =<

[rose thunder]

anyways, ty for answering

[raw pewter]

you are welcome

[thorny spruce]

@rose thunder i told you not to do it in global chat and you still sank my boat

Thanks for doing your job @raw pewter you’re a legend

This guy and his teammates sunk everyone all day in the deep sea

He was also previously banned in 2023 for bug abusing/exploits as well

[raw pewter]

if you guys need to continue the conversation , please do it in other channel
leave the support for the one who needed

[sinful mist]

yooo

how long is that asso ban gonna last for

[normal orbit]

normally 7 days, it should say remaining time if u connect tio a rustoria server

[mint mauve]

Hi could someone please take a glance at my ticket?@raw pewter I got high risked and linked my other account in the ticket.

[plush perch]

Marzу still hasn't answered me

[zenith thorn]

#ban-appeal

[dry patio]

#ban-appeal

[violet ruin]

!appeal

[glass olive]

Hey, @zenith thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

!appeal

[glass olive]

Hey, @dry patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith thorn]

!appeal

[glass olive]

Hey, @zenith thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot bluff]

Who is Marzy?

[torn yarrow]

!appeal

[glass olive]

Hey, @torn yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot bluff]

Who is Marzy?

[nimble mist]

if i just made an apeal what is the standert responce time?

[hot bluff]

1 -2 hour's

[nimble mist]

thank you

[hot bluff]

Who is сome to Discord.gg/rustoria - Marzy

[raven mist]

dm @lyric basalt

[hollow cosmos]

1-3 business days

[clear panther]

Hi. I was banned on the server, but I can't access https://rustoria.co/support/appeal and submit an appeal because I'm in the Russian Federation, and the page doesn't open. Is there any other way I can submit an appeal?

[dark crane]

guys pls i want help, i got banned before 3 months but im clean, i appealed the ban but i got no response except ( give me your main id) after that the appeal closed and i cant explain anything to admins, what should i do now?

[normal orbit]

if the appeal was denied you won't be able to play on rustoria servers anymore I'm afraid.

there's no other action

[crimson widget]

where to appeal

[vague lagoon]

Rustoria.co

Register acc, link with steam, then idk, it should show up and u can appeal

[slow pier]

Hi. Is there an answer from the administrator? @toxic shard

[compact crystal]

cant log into rustoria.co
with correct steam account any way how to fix?

[sleek wharf]

I was banned on the server, but I can't access submit an appeal?

[thorn karma]

there is a guy promoting for cheat in EU East Medium or said ## cheating

[sleek wharf]

@robust musk

[green kettle]

My friend got banned for no reason, doesn't even say a reason for ban, he hasn't played for months

[timber sundial]

TY support for the help, appreciate you.

[red pier]

How can I join to the winning map to test it?

@robust musk

[runic mortar]

Map Preview servers are currently not working

[sleek wharf]

whats ur guys exuses for not unbanned me can u pls tell me ???

<@&274971100184576010>

[shy remnant]

@quasi whale, network-support tickets are not meant to be chit chatting

If you need help, please ask here as this is the only support channels

[quasi whale]

@west mica Please add me as a friend; I'd like to talk to you

[rustic jolt]

Hey, when I try to join Rustoria Us Small it says cheating when I get in, how do I fix this admins please

never been banned before

[lean pond]

If i alr appealed my bad 1 time , is there a time for when I can do it again

[west mica]

No 🙅‍♂️

[sage nest]

!appeal

[glass olive]

Hey, @crimson widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

Unfortunately not normaly no

[sage nest]

!appeal

[glass olive]

Hey, @rustic jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rustic jolt]

When I do a ban or mute appeal it says no ban or mute on record, what should I do?

[sage nest]

Youll probably have to talk to an admin

[rustic jolt]

Yeah thats what Im trying to do

[spiral juniper]

I need help because when i try to join a rustoria server I keep getting kicked and it says " Ban Evasion" and I dont know what that means its been saying that for like 3 years now and i can never play with my friends and it keeps kicking me. Can somone one please help me

[sage nest]

!appeal

[glass olive]

Hey, @spiral juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kind crow]

when is force wipe for US mondays

[sage nest]

!wipe

[glass olive]

Hey, @kind crow

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[dark crane]

the appeal was denied with out any contact bro its not fair

[sage nest]

that means your ban was correct

[warped shadow]

<@&274971100184576010> erm, me need your help 🙂

[shy remnant]

Please do not tag

[warped shadow]

heard

[shy remnant]

Just ask your question and a staff will answer as soon as possible

[warped shadow]

my appeal

i was hoping to get it resolved as soon as possible

[sage nest]

appeals take 1-3 business days

[fleet grove]

im banned off rustoria from like a year+ ago can i get unbanned

[sage nest]

!appeal

[glass olive]

Hey, @fleet grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warped shadow]

i dont like your opinion though

[sage nest]

read the last line on the above message * even if you dont like it doesn't make it any less accurate

[warped shadow]

but i disagree and youre hurting my feelings

[sage nest]

#support message

[warped shadow]

not to be impolite, but you are a verified not an admin

[sage nest]

check the message ive sent you, they are

[warped shadow]

the dont align with my opinions, so i dont believe that i wil be doing that

[sage nest]

enjoy your wait time then

[warped shadow]

that is my least favorite opinion of yours

[hollow cosmos]

appeals take 1-3 business days @warped shadow you need to be patient and wait for a response to your appeal

[warped shadow]

sigh

@sage nest an op

[timid stone]

Hello,

I have VIP and am wanting to load into to the test server to inspect the current winning map. Currently unable to load in on both staging branch or normal rust. Any help would be appreciated.

[primal galleon]

hello,I was unbanned from your project a week ago, and now I decided to go to your Rustoria BR main server. For some reason, I'm banned for cheating.

<@&274971100184576010>

[solemn trail]

how do i report a player for cheating

[spring kraken]

hello admins for what you banned my team

<@&274971100184576010>

[astral zephyr]

Sorry, but how do I send a ticket?

[sage nest]

!ticket

[glass olive]

Hey, @astral zephyr

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

!report

[glass olive]

Hey, @solemn trail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

!appeal

[glass olive]

Hey, @spring kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spring kraken]

bro you unbaned him capple days ago

and we dont play more why you banned again for what

[south cairn]

I am want to know what are the benefits from buying the VIP in the server Rustoria BR Long

[sage nest]

you get queue skip

[south cairn]

that's all?

[sage nest]

diffrent colour name in chat too i believe but thats about it

[south cairn]

and gems ? do we get gems to buy kits ?

[sage nest]

thats for modded

[south cairn]

can we teleport?

[sage nest]

if its a vanilla server than no

[south cairn]

Ok thanks

[velvet ivy]

!report

[glass olive]

Hey, @velvet ivy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy nest]

its been 8 months that iv been banned for playing with a cheater 1 time idk why i get perma banned for playing with a cheater i did not know was cheating but other people only get 7 day bans if someome could please explain to me why i would really appreciate it

[vernal estuary]

is the staff active on these ours?

[coarse thicket]

what do you need help with?

[balmy cypress]

Hey, it’s likely that what you need can be found on our website: https://rustoria.co/support/

[vernal estuary]

i just sent a ban appeal and i was woundoring if there is these hours or i just should wait for a day?

[icy nest]

@balmy cypress its been 8 months that iv been banned for playing with a cheater 1 time idk why i get perma banned for playing with a cheater i did not know was cheating but other people only get 7 day bans if someome could please explain to me i would really appreciate it

[balmy cypress]

It takes up to three days, you are best to just wait and keep an eye on your appeal. Writing in discord unfortunately won’t speed it up, I wouldn’t expect a response for a day

Make sure you are as open and truthful as possible in your appeal

[icy nest]

@balmy cypress can i re make an appeal it wont let me make an appeal again i did an appeal 8 months ago and it wont let me make appeal again ?

[balmy cypress]

You can shoot me a DM with your SteamID or link to steam profile and I’ll check this soon

I’ll reply in the morning, it’s 10pm here

[vernal estuary]

thanks man it just sucks if it is 3 days then the wipe is doomed ngl

[icy nest]

alr thx

[balmy cypress]

What is the ban reason?

[vernal estuary]

its says cheating

i got like 5k+ hours never happened to me before

[balmy cypress]

Give it time, rushing an appeal like that will only cause you being denied.

Link any other accounts you’ve owned previously in the appeal, and be honest, if admins think you are lying they are free to deny.

[vernal estuary]

should i link every steam account that i own y mean?

alr thanks

W support i just got unbanned in less than 20m 10/10

[mint mauve]

Can someone please look at my ticket I got banend for high risk and I linked my previous account and also joined RTG UKN on my home IP.

[coarse thicket]

i am pretty sure shenzzy told you it will be reviewed although appeals could take from a day to 3 days so be patient

[mint mauve]

He said a few hours

[coarse thicket]

have you checked your appeal for any replies? if no then check it here https://rustoria.co/support/appeals

[mint mauve]

Checked

Nothing ther^

[coarse thicket]

give it some time, eventually they'll reply back

[cinder sand]

how i can appeal bans?

[coarse thicket]

!appeal

[glass olive]

Hey, @cinder sand

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse thicket]

have you been reporting them on the website?

F7 goes to EAC, reporting them on the website will get an admin to check them

i don't understand how you want the admins to ban those "peons" if they are not getting reported on the website

[high surge]

how do i stop an automatic vip subscription?

[coarse thicket]

!cancel

[glass olive]

Hey, @high surge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[north timber]

Rustoria Sea Long Preview Map 1 Down?

[toxic shard]

#announcements message

[north timber]

It was up 5 minutes ago

[toxic shard]

will check with the team, not sure if those maps are good already

[north timber]

cheers

[primal galleon]

Hello, can you please look at my ticket? I was banned 12 days ago on your server, and I had a 3-day ban on the game. After the ban expired, I wrote a ticket and was unbanned. Yesterday, I decided to log in to your server, and I have a ban for using cheats. Although I was unbanned, I haven't played on your server since then. How can this happen? I have never used cheats, and I am a completely clean player!

[wet panther]

I log on to the server and after 2 seconds it kicks with an error (cheating) is this a bug or why is this?

[coarse thicket]

!appeal

[glass olive]

Hey, @wet panther

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet nymph]

i got banned for playing with a guy ive never met

wtf is going on Rustoria

[urban panther]

!appeal

[glass olive]

Hey, @velvet nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale cloud]

is force wipe on mopndays today ?

[coarse thicket]

!force

[glass olive]

Hey, @vale cloud

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1778176800:F> (your local time) is the time of the next force wipe and it will happen <t:1778176800:R>.

[cursive tartan]

!appeal

[glass olive]

Hey, @cursive tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert tundra]

When do map votes get re released?

[sage nest]

#announcements

[austere quest]

The maps can take some time to generate, but they’re being worked on currently. We don’t have a solid ETA quite yet, but it should be within the next 1-2 days!

[median rapids]

how to fix the error when logging in to the server come to discord.gg/rustoria - shenzyyy

[sage nest]

Youll have to either dm @raven mist with your steam id or make an appeal

Sorry for the ping

!appealru @median rapids

[glass olive]

Привет, @median rapids

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[coarse thicket]

message shenzyy, i would also make a ban appeal on the website incase he doesn't reply to you

[raven mist]

Yep can dm me your steamid so i can take a peek

[granite cove]

<@&874995535881326632> sea Medium got spammer

[coarse thicket]

!report

[glass olive]

Hey, @granite cove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nova badger]

I have never played on your server before. I simply forgot to turn off my VPN, and I was immediately flagged for cheating. I’ve submitted an appeal days ago but still haven’t received any reply.

[sage nest]

!appeal

[glass olive]

Hey, @nova badger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

Appeals take 1-3 business days, note that vpns are allowed on the server

[red scaffold]

WHY YOU EVERY TIME BAN ME BEFORE WIPE?! U KIDDING>

[nova badger]

Could you please tell me how I can get in touch with an admin?

[coarse thicket]

what do you need help with?

[red scaffold]

долбаебы как же вы заебали меня тупорлые

[sage nest]

#support message

[red scaffold]

@austere quest

[coarse thicket]

ah.. didn't see that

[sage nest]

[nova badger]

Hi cyber, thanks for asking.

I need help with my ban appeal. My SteamID is 76561197972223620.
I was banned for "Cheating" when I tried to join your server for the first time, but I have never used any cheats at all. I think the ban was a false flag caused by my VPN.

I submitted an appeal through the support website 5 days ago, but I still haven't received any reply or update. I understand the standard response time is 1-3 business days, so I'm following up to see if there's any progress on my case.

Could you please help me check my ban and review my appeal? I really want to play on your server fairly.

Thank you so much for your help!
精简版（适合快速发送，信息不缺）
Hi cyber,

My SteamID is 76561197972223620. I was banned for "Cheating" by mistake when joining for the first time, caused by my VPN.

I submitted an appeal 5 days ago but still haven't got a reply. Could you please help me check my ban and review my appeal?

Thanks!
💡 小提示：

1. 直接把上面的内容复制粘贴给 cyber 就可以，不用修改。

2. 发送的时候，附上你那张被封禁的截图，管理员处理起来会更快。

需要我帮你再写一个更强硬一点的版本，强调超时未处理的情况吗？

[coarse thicket]

send me a screenshot privately of your appeal

[red scaffold]

@ded @hearty fulcrum @west osprey @toxic shard @strong willow

[coarse thicket]

stop tagging admins about your ban, appeal it on the website and wait like everyone else

[red scaffold]

stop talk what i need to do, ok?
you ban me every before wipe, i'm buying prem before wipe and get ban, don't tell me what do to do

[normal mantle]

rustoria keeps kicking me for cheating, i have no clue why. I've never played rustria

[sage nest]

Ok then dont appeal the ban

[coarse thicket]

!appeal

[glass olive]

Hey, @normal mantle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal mantle]

and no vac ban

[coarse thicket]

you already know what to do since it's not your first time

[shadow spoke]

Are the map votes bugged?

All of them say starting soon for me

[coarse thicket]

#announcements

[shadow spoke]

Word, does that post means there will be no map vote for force wipe?

[coarse thicket]

there will be soon

[shadow spoke]

https://klipy.com/gifs/baby-laughing-43--k01KQSNZ2WBB7PB0GM2ZA7ZJAPP

[stable vector]

please increase monday pop

[sage nest]

!slots

[glass olive]

Hey, @stable vector

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[nimble mist]

how can i check my apeal status?

[coarse thicket]

https://rustoria.co/support/appeals

[nimble mist]

thanks

[honest delta]

can i please have some help with my appeal

[sage nest]

Appeals take 1-3 business days

[stable vector]

I've been stuck on receiving data for about 2 minutes now, even though I've spent over 30 minutes in the queue. What's going on?

[hollow cosmos]

relog, you should get a 2 minute grace period to skip the queue

[nimble mist]

client.disconnect in f1 console then reconect

[short solar]

How can I find out when they are wipes?

[last geode]

how to do the preview map

[iron coral]

how can i appeal my ban???

[clear panther]

Hi. I was banned on the server, but I can't access https://rustoria.co/support/appeal and submit an appeal because I'm in the Russian Federation, and the page doesn't open. Is there any other way I can submit an appeal?

[sage nest]

!appeal

[glass olive]

Hey, @iron coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

!wipe

[glass olive]

Hey, @short solar

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[iron coral]

ty

[sage nest]

Usually appeals are only on the website but an admin might be able to help you out

[clear panther]

The website doesn't open, but is there a form or email address where I can submit an appeal with my details?

[sage nest]

No, hence why i said an admin might be able to help you

[clear panther]

Who is the administrator? Or will he read the messages himself?

[sage nest]

There are multiple, and yes they usually read messages

[clear panther]

Well, thank you.

[sage nest]

If you have access to a vpn your can try that to go on the website

[shadow crown]

Someone call3d me a cheater and acter that hr was racist saying thinks like kebab turka fucking turk 5 year old turk

Where do i report this

[sage nest]

!report

[glass olive]

Hey, @shadow crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upbeat silo]

!report

[glass olive]

Hey, @upbeat silo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid lotus]

Are there chats for each SERVER or for the Regions??

[neat pumice]

No, we don't have chats separated by region

Or by server for that matter 😄

[pallid skiff]

Why did I get banned?https://steamcommunity.com/profiles/76561198219548664/

You didn't even call me in for an inspection

[sage nest]

!appeal

[glass olive]

Hey, @pallid skiff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

Thats not how things usually go

[pallid skiff]

The sites don't open completely and load.

[pallid skiff]

I wasn't even called in for an inspection, and they didn't even give me a reason why I was banned.

[keen galleon]

I'm sorry, I was accidentally banned here, and I can't open your website normally to appeal for unbanning. What should I do?

[sage nest]

Try a vpn

[sage nest]

Try a vpn if you have one

[keen galleon]

What does it affect? ​​I was banned as if I had a cheat or is this normal?

[pallid skiff]

I can't open it, not with a VPN, and I can't do it without one either.

[sage nest]

Try a vpn to open tbe website*

[keen galleon]

ok

[sage nest]

Like i said you dont get pulled for inspection, if you can use the website even with a vpn youll prob have to ask an admin about it

Your reason is shown when you try to connect to the server btw

[pallid skiff]

@sage nestTell me where I can go to get unbanned.

[sage nest]

You could try to dm an admin or wait for one to reply to your message here

[pallid skiff]

@sage nest
It's possible to get an admin link

[sage nest]

Look on the right of discord and scroll down untill you see administrator

Youll see a few

[keen galleon]

Do you know if they could have mixed up the nicknames and banned me instead of the real cheater?

[sage nest]

Highly doubt it, bans are usually made with the id from what ive seen

[keen galleon]

How did I get banned if I don't have any cheats? Sorry for being so persistent.

[sage nest]

Not something i can answer unfortunately, and if your ban is acurate its not something that is normaly disclosed either

False bans can happen but are usually rare

[grand girder]

where do i report?

!report

[glass olive]

Hey, @grand girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil tapir]

!report

[glass olive]

Hey, @fossil tapir

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose thunder]

Hello, is it considered bug abuse to use cannons on bamboo shelves?

[mint mauve]

CAN SOMEONE LOOK AT MY APPEAL ITS BEEN 30 HOURS MAN #f0f77a

[hollow cosmos]

it can take up to 3 business days

[mint mauve]

I was told yesterday that theyre gonna look into it in a few hours.

[covert tundra]

how does one get rep roll? xD

[hollow cosmos]

pretty sure its for past admins and other very reputable people in rustoria

[sage nest]

Alot of streamers have it too by the looks of things

[icy nest]

<@&274971100184576010> its been 8 months that iv been banned for playing with a cheater 1 time idk why i get perma banned for playing with a cheater i did not know was cheating but other people only get 7 day bans if someome could please explain to me i would really appreciate it

[covert tundra]

I see I see ty

[neat pumice]

The simple explanation is that association bans vary depending on the circumstances of the case, if it's permanent, and your appeal was denied, then it's permanent

[ivory basin]

admin check reports please this dude esp %100

[sage nest]

Reports are checked in the order theyre received, it will be processed in due time

[glass olive]

Hey, @ivory basin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped shadow]

im brand newwwww, i joined a randoms team. I had no other interaction with him he just seemed nice, and then i got banned for playing with a cheater, ummmmmm ididnt knowww

miso sadddddddd

[rose thunder]

can anyone help?

[earnest vale]

i got false banned and my appeal got denied is there anything i can do?

[sage nest]

!appeal

[glass olive]

Hey, @warped shadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage nest]

Unfortunately no

Normaly the outcome of your appeal is final

[earnest vale]

dang

[warped jungle]

Potential cheater in EU mondays

[sage nest]

!report

[glass olive]

Hey, @warped jungle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped jungle]

ty

[sage nest]

Dont post their id here btw

[south escarp]

can you play on alt account on rustoria?

[sage nest]

I think you run the risk of getting a high risk account ban running alts

Im not sure on this one tho

[south escarp]

i know some servers are banning for high risk thats why am asking

[rose thunder]

Hello, is it considered bug abuse to use cannons on bamboo shelves?

[full sable]

They aint letting make a ticket

[neat pumice]

If you're abusing a bug / unintended behaviour in game to gain an advantage, then the answer is yes, you are risking a ban, in all cases.

I'm not familiar with the exact mechanics of what you're describing, but if you have to ask, you've probably answered your own question 🙂

[neat pumice]

How so?

[full sable]

Idk it says contact managment

[full sable]

Sending ss to your dms of it

[neat pumice]

What's your steam ID please

[full sable]

i gotchu

[full sable]

i changed it to a name wont lemme change it back will send in dms

[glass olive]

Hey, @full sable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warped shadow]

admins i neeeeeed this

[heavy viper]

why did i get baned

[warped shadow]

paru i need not your insight

[sage nest]

#support message

Heres someone elses then

[sage nest]

!appeal

[glass olive]

Hey, @heavy viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warped shadow]

i am a serious business man who cant wait business days

[rose thunder]

Again, I don't want to be boring about it. But I was banned this week for Bug Abuse with a similar way. I'm just trying to make something useful for myself and dont intend to gain advantage of unintended behaviour. Also don't want to risk getting banned. Is there anyway we can clarify what would be unintended behaviour?

Just to be clear. I used the mechanic I was banned for for 3 months. And only last wipe I got banned for it. So I just want to be sure

[heavy viper]

@glass olive it saying im not baned but i am

[sturdy island]

guys

silence

[sage nest]

You could make a ticket to facepunch to know if its intended behavior to put a cannon on bamboo shelves

[rose thunder]

But will I get banned here?

[sage nest]

I cant say for certain but if facepunch says its intended behavior its not a bug

[neat pumice]

Using fucky clipping to put weapons through solid walls, to then be immune from damage whilst being able to shoot at other players, is obvious not intended

[heavy viper]

how can i get unbaned

[neat pumice]

There's a degree of common sense you can employ

[rose thunder]

Yes I got that one. I agree also

[sage nest]

Oh yeah if its through a wall thats something completely diffrent

[neat pumice]

Just put the cannon on the boat like a normal person 😂

[rose thunder]

I am trying to find something useful and not considered abuse

[rose thunder]

Can a guy have fun trying lol?

[sage nest]

Salvage shelves on highwalls with turrets on it ?

[rose thunder]

I was just placing a cannon on the bamboo shelves

Doesn't seem nothing too crazy for me

[heavy viper]

/appeal

[glass olive]

Hey, @heavy viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose thunder]

But I wanted to check since I got banned for the other one . I really thought it was OP but since lots of people were using and sinking my boat with it I sstarted using too. But now I gotta find something new

[sturdy island]

guys just unban everyone

[sage nest]

I dont want to sound like an ass but this one aint rocket science to figure out it aint allowed

[rose thunder]

Yes, but when you get your boat sunk by people using it you kinda start thinking its ok to use it

[sturdy island]

how long is john is bannt for

[warped shadow]

ok can you use rocket science to figure out why the admins cant just unban me like really nice people?

[sage nest]

Thats when you report them*

[granite oxide]

What if my friend just got wrongfully banned and is trying to use your support website and inputs their steam ID but does not show up as a ban?

[sage nest]

Because they havent gotten to your ticket yet

[rose thunder]

I don't care about the ban, I just wanna know whats good to use

[full sable]

Still not working 😭

[rose thunder]

whats ok to use

[granite oxide]

Does not even allow him to attempt to appeal

[warped shadow]

oh, they got it
they got it
oh they got it

oh

[sage nest]

Havent reached your ticket*

[granite oxide]

It says ban not found and he cannot even search for any rustoria servers

[lucid forge]

where is it to create a ticket for a hacker

[sage nest]

What message does he get when he tries to connect to the server

[sturdy island]

it aint rocket science that they don't fuck with you

[warped shadow]

did steve tell you that perchance?

[sage nest]

!report

[glass olive]

Hey, @lucid forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose thunder]

I really like rustoria but its just sad to need any help

[granite oxide]

"Ban not found" we cannot find a ban associated with your account

[rose thunder]

I'm just trying to do my thing and gotta be for 1 hour trying to get an answer

[granite oxide]

he can't even make a ticket because it says ban not associated with account

[warped shadow]

hold up steve, where the fuck you come from

i was not talking about you

[rose thunder]

and I not only not get the answer but I get them talking as if I was dumb

[neat pumice]

If by doing so, you're giving yourself an advantage that others don't have, by using something that clearly is not intended behaviour, then you're potentially ruining someone else's day by doing so

I don't know what the angle is for putting cannons on shelves, but if you ask me, putting a cannon on a bamboo shelf is obviously not intended behaviour for cannons

Bug abuse isn't complicated, and if your idea of fun is pushing the limits of different mechanics to exploit them, then I'd recommend finding a new source of fun - we're not going to be here with an exhaustive list of what is and isn't considered bug abuse, and grant you immunity to abuse certain bugs

[distant sluice]

anyone got idea why i got banned for cheating even though i joined for the first time?

[rose thunder]

Ok so is the bamboo shelves ok?

[sage nest]

!appeal

[glass olive]

Hey, @distant sluice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warped shadow]

you got a little button you can press to unban me? do you have that power
serious business here

[rose thunder]

If you guys wanna put your own set of rules, would be nice to list them

Especially if its something new like the naval update

[heavy viper]

is anyone going to help me with this

[rose thunder]

Or else, just let facepunch do its thing

[sturdy island]

how did he do the glitch admins I want to know for science?

[sage nest]

https://discord.com/channels/274965952116817920/430804762607353876

[heavy viper]

i got baned for being to good

[neat pumice]

If you abuse bugs, you will be banned - play the game normally and you won't have an issue 🙂

[rose thunder]

I've been playing, and I never intended to bug abuse. It seemed like it was something you could do

Especially because its been for 3 months since naval update

[neat pumice]

We're not going to make an exhaustive list of unintended behaviour that isn't allowed, for the same reason it doesn't say "Do not swallow" on the back of a football - because some things are common sense

[rose thunder]

No patches and no info of nobody getting banned on any server for it. Lots of streamers and creators using it

[sturdy island]

I heard that if someone buys vip they don't ban them, is that true admin?

[sage nest]

On that note they do have it on silica packets tho

[warped shadow]

wait, youre not supposed to swallow footballs?

[rose thunder]

Bro I just want to play the game

I got banned for some criteria of rustoria not facepunch

[raw pewter]

Then play it normally bro, we are not and will not list every single possible event that you are going to get banned for

[neat pumice]

Then play it normally, I can't impress on you enough how regular players never have an issue with this

[rose thunder]

So yea, if you have extra rules, list them. If they are not listed, I am here asking a question. Wouldn't be hard to take a loot at it and answer

[sage nest]

They are tho https://rustoria.co/rules

[raw pewter]

It is like the law tell you not to kill someone or else you will be jailed forever and now you are asking what kind of weapon and what angle consider as killing

[heavy viper]

can i get unbaned

[sturdy island]

jack can you tell me how to do it for science

[neat pumice]

Well, yes, we decide the rules here

[rose thunder]

Guys you love common sense right?

[rose thunder]

Lets just think it normally

[warped shadow]

i like wieners, is that good?

[heavy viper]

[granite oxide]

Still looking for an answer... Friend trying to appeal a ban, its past 30 minutes, says no ban associated with account... cannot search for any rustoria servers to try and get back on.

[sage nest]

Normally you cant put stuff through wall and shoot people while being invulnerable

Normally !

[raw pewter]

A bug allow you to shoot people out of direct line of sight , so you can shoot someone without being getting shot. That’s bug abuse, end of story.

[sturdy island]

I would say so

[rose thunder]

Ok but we got past that, I agreed with that since the start

[lucid forge]

there you believe it, please see it as soon as possible when you can

[warped shadow]

i like wieners and i want to get unbanned because of serious business money time crunch suits and ties

[rose thunder]

I dont know why you keep talking of shooting through walls

[heavy viper]

@warped shadow

https://giphy.com/gifs/star-wars-abbey-road-bealtes-I6l7Kwu0GLvAA

[warped shadow]

if youre not talking business dont talk to me

[mint mauve]

@raw pewter Dude I am actually begging for someone to look at my appeal.

[sturdy island]

dang right bruh

[heavy viper]

unbaned me then

[rose thunder]

Bro you know what

[rose thunder]

Im gonna fucking use this shit. If you guys think its unintended whatever, just fucking ban me

[heavy viper]

[neat pumice]

You're asking a question, is there an exhaustive list of all bugs and what is considered bug abuse and not, and you have received your answer - no, there is not, nor will there ever be. Hopefully that clears things up 🙂

[warped shadow]

john dont give a frick

[rose thunder]

You guys can chat for 2 hours but can't take a look at a guys question

[sturdy island]

dude that was so tuff

[heavy viper]

[warped shadow]

that ts shit was hard

[heavy viper]

[neat pumice]

What's their steam ID? 🙂

[mint mauve]

@neat pumiceHi pal instead of falling for ragebait can someone perhaps look at my ticket. I got high risked and no ones replied for 2 days after I was told to connect on home ip.

[sage nest]

I gave you a great answer imo, make a ticket on facepunch to see if its intended then youll have your answer if its intentional or not

[heavy viper]

@neat pumice Steam ID: 76561198753384513

[sturdy island]

https://tenor.com/view/cat-ai-pufferfish-cat-puffer-fish-ai-pufferfish-cat-ai-ai-gif-3219711934296360561

[heavy viper]

[sturdy island]

why does rustoria not have a friday servers but reddit does

[sturdy island]

if I was a cat I would be a fish

[drifting herald]

You can always suggest this in #feedback-suggestions

[heavy viper]

unbaned me

[sturdy island]

can this paraugize man stop giving me bananas

[neat pumice]

Appeal responses take 1-3 days, an admin will get to you as soon as they can 🙂

[warped shadow]

can they get there sooner

[mint mauve]

Yeah but yesterday I was told it's going to take a few hours

[neat pumice]

Hello, what is this regarding?

[warped shadow]

babanas*

[neat pumice]

By who?

[mint mauve]

Shenzyyy

[heavy viper]

@neat pumice i seant my steam id

Steam ID: 76561198753384513

[neat pumice]

Then DM Shenzy I guess

[granite oxide]

his Steam ID about my question

[heavy viper]

Steam ID: 76561198753384513

[mint mauve]

Did, no response.

[heavy viper]

Steam ID: 76561198753384513

[warped shadow]

@sage nest im excluding you from my prayers tonight; you did this to yourself

[heavy viper]

https://giphy.com/gifs/cbc-funny-comedy-l1J9zYIsjPAyojfri

[neat pumice]

Your friend is gamebanned sir

[heavy viper]

[granite oxide]

we KNOW THAT... wrongfully, he's trying to make an appeal but it doesn't show him as banned

[heavy viper]

@neat pumice i know why do you think im here

[sage nest]

He needs to appeal that to eac not here

[neat pumice]

Well, I'm not sure what you want us to do about it - we don't control gamebans

You were banned by EAC on behalf of Facepunch

[heavy viper]

huh

[granite oxide]

EAC?

[sage nest]

Yes the games anticheat

[warped shadow]

yeah parugize is a banana bitch

[granite oxide]

how to do you get unbanned from that?

[sturdy island]

I would not take that

[sage nest]

Try joining another server it wont work, youre banned from the game

[mint mauve]

You dont get false gamebanned.

[sage nest]

Very rarely

[granite oxide]

he can join other servers just fine

[mint mauve]

This red text is not going away

[sturdy island]

don't cheat cheater

[mint mauve]

Well I am not anymore

[sturdy island]

it never goes away cheater

[sage nest]

Vac ban red text does after 7 years

[neat pumice]

You don't, quite honestly - false bans are rare, but they do happen, and if it is a false ban, it will be automatically removed.

[mint mauve]

That's niche i didnt know that

[sturdy island]

yes cheater

[sage nest]

Theyre still active vacs but they just sont show to other people anymore

[granite oxide]

Well in this case it's a false ban, why is it not automatically removed?

[sage nest]

Thats a question for facepunch employees

Not rustoria admins

[granite oxide]

but.. he... can.. join. other servers...

[sturdy island]

can you get a job at facepunch if you have been banned for cheating?

[sturdy island]

this mf gave me his banana

[sage nest]

When is the last time he did ?

[neat pumice]

That account hasn't connected anywhere since the gameban

[granite oxide]

5 minutes ago

[neat pumice]

No, they did not

[sage nest]

Tell him to try again on a diffrent server to see

[sturdy island]

parugize play a rust wipe with me thug

[warped shadow]

PARUGIZE

[warped shadow]

I NEED TO PLAY WITH MYT TEAM MATE

[sturdy island]

parugize you are so fake thug

I thought we had a connection

[warped shadow]

he prob not even a real fake

[sturdy island]

how much does an admin make?

so I can become one

[warped shadow]

they make jack sploinky with this banana bitch boy parugize perusing guys and what not and such and so an so and watevs fr though dawg

this is borderland harassment

[rare echo]

Is there a fix for deep sea lag spiking my entire game?

[warped shadow]

better pc get

[rare echo]

only had this issue while playing rustoria

[rare echo]

7800x3d 5090

[warped shadow]

too poor

[sturdy island]

shitty ass cpu

[rare echo]

yh right

[warped shadow]

you need quantum computing for rust

[rare echo]

true

[rare echo]

pentium warrior has spoken

[sturdy island]

you gots to get an 9800x3d

[rare echo]

nah I had to sell my parents to slavery for the 5090

don't got no more to sell

[sturdy island]

rust a cpu based game you thug hooligan

[warped shadow]

and when i C yours i say P U

[loud cairn]

<@&874995535881326632>

[lyric basalt]

!report

[glass olive]

Hey, @loud cairn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose thunder]

Just so we know Facepunch does not consider unintended behaviour. I made the ticket questioning about cannons behind lockers and bamboo shelves. Here is their answer: "There is no issue placing these items here as you are able to do it, private servers can decide which rules they want to enforce and can ban players for any reason they decide as they own and pay for the server. "

[sage nest]

Thats a wierd way to put it, basically if you can do it its intended

[hybrid obsidian]

does reporting anything in game ever work

been playing against these cheaters since the beginning of wipe and still nothing

[sage nest]

F7 in game goes to facepunch

[glass olive]

Hey, @hybrid obsidian

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid bone]

where can i report a cheater

[sage nest]

!report

[glass olive]

Hey, @orchid bone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

Ticket report sometime work better than F7

[icy nest]

its been 8 months that iv been banned for playing with a cheater 1 time idk why i get perma banned for playing with a cheater i did not know was cheating but other people only get 7 day bans if someome could please explain to me i would really appreciate it

[sage nest]

Did luke ever get back to you about it ?

[icy nest]

nah i think he forgot or sum or he hasnt been on

told me to dm him and he would answer but never answerd

[sage nest]

Keep in mind appeals take 1-3 business days, he could still be looking into it

[icy nest]

no i didint make appeal

[sage nest]

(As well as other peoples bans)

[sage nest]

I know

[icy nest]

i did appeal 7 months ago

[sage nest]

He could still be looking at your case*

[icy nest]

is there any way i can make a new appeal ?

cs ik in other servers u can make like an appeal every 7 day but this one is it only 1 time ?

[sage nest]

Unfortunately not under normal circumstances, luke taking a second look at you appeal in dms is already more than what people usually get

From my time here anyways**

[icy nest]

oh okay

is it common for people to get perma banned for playing with a cheater 1 time ?

even tho i didint know he was cheating ?

[sage nest]

Ive seen it before, not sure if it was a mistake then but ive seen it for sure

[icy nest]

we was trio and my teamte only got banned for 7 days but mine was perma maybe a mistake ?

[sage nest]

So playing with a cheater knowingly or unknowingly will result in a ban regardless. why the perma thats something i have no clue

[icy nest]

oh okay thx well js have to wait and find out

[tiny cave]

Im trying to join a map preview server and i keep getting this this error how do i fix it

[coarse thicket]

do it with staging and make sure it's updated

[amber depot]

how to apeal ban

[coarse thicket]

!appeal

[glass olive]

Hey, @amber depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

nah, you appealed 1 month ago and result is a No.

there will be no more appeal for your case and the perm ban was final.

good luck playing rust else where sir.

[nova badger]

Hi, my appeal #4d4532 was denied. Can I re-submit an appeal with more evidence, or how do I proceed with a second review?

[safe vortex]

!appeal

[glass olive]

Hey, @safe vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[indigo marlin]

Hi

I need help. I accidentally bought VIP twice on one Steam account.

[civic cedar]

Can somebody look into my Unlink Tickets on the /auth website? I dont have acces to the Discord anymore and my old ticke got denied for some odd reason, Id like to link the website to my current Discord to also claim VIP for the Discord that I paid for.

[coarse thicket]

#payment-support

[indigo marlin]

@payment-support

[coarse thicket]

click on it

[thorny dune]

This should be done now and you can connect the correct account

[civic cedar]

Thank you!

[cosmic warren]

hello anyone admin here?

[coarse thicket]

i'm not an admin but tell me

[cosmic warren]

can you check one player?

[coarse thicket]

!report

[glass olive]

Hey, @cosmic warren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cosmic warren]

i'm allready done with it

check pls

[coarse thicket]

it will be handled shortly

[covert tundra]

east long map ip gone?

[sage nest]

Under normal circumstances not, you get one shot at an appeal. The dicision is final (most of the times)

[neat pumice]

No? 👀

[open lion]

Is force wiping bps for eu small maybe a stupid question ?

[full yacht]

my appeal was accepted a long time ago, but it still hasn't been resolved on the servers

[cosmic warren]

admins can you tell me pls

why always i lose my loot by cheater but it never comeback to me?

how many time chines clan will raid and grab me with cheater?

every wipe i got message that facepanch banned this tabish

'rabish

but you never back my loot back?

[full yacht]

I also have a question: when will I be unbanned on the server? where I was banned for no reason

[open lion]

Is force wiping bps for eu small ??

[toxic shard]

That's just not possible, your loot is not your loot, it got moved, stolen, lost, gained by someone else

moreover there is no way for us to store the information about what loot you had/..

[cosmic warren]

ok why you never destroyed cheaters clans house?\

[toxic shard]

same reason, it would give an advantage to 1 person

[cosmic warren]

now they comeback with another accounts and start play

[toxic shard]

instead of helping everyone affected by the cheater

[cosmic warren]

...

[full yacht]

Will you answer my question?

[toxic shard]

by leaving the base as is, it gives the same chance to everyone to loot a decaying base or to raid it

[toxic shard]

I don't know, try to appeal

[toxic shard]

yes

[cosmic warren]

Why yoyo.kk steel play in server?

and his teammates

[full yacht]

I was banned a long time ago, about 6 days ago, and I appealed 9 days ago. When I log in to the server, I get kicked with the same "cheating" error.I was banned a long time ago, about 6 days ago, and I appealed 9 days ago. When I log in to the server, I get kicked with the same "cheating" error.I was banned a long time ago, about 6 days ago, and I appealed 9 days ago. When I log in to the server, I get kicked with the same "cheating" error.I was banned a long time ago, about 6 days ago, and I appealed 9 days ago. When I log in to the server, I get kicked with the same "cheating" error.v

[toxic shard]

!appeal

[glass olive]

Hey, @full yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

did you reported them ?

[cosmic warren]

ne play with guy who was banned

[toxic shard]

feel free to make a ticket about it

[full yacht]

Take a look at your private messages, please

[nimble mist]

where can i see my apeal status

[coarse thicket]

https://rustoria.co/support/appeals

[sage nest]

Admins do not interfere with gameplay

[storm beacon]

can anyone give me SEA rustoria fp link?

[covert tundra]

😂

Is it back up or nah I was mid checking build spot and I get kicked and ip gone from website xd

[neat pumice]

When I checked it was fine, and the IP was on the website - not trying to gaslight you or anything, but yeah it was working fine for me 😄

[covert tundra]

Guess it was my imagination then……

xD

[marble glacier]

any idea why we have an error ''connection attempt failed'' and people are still on the server?

[raven mist]

What server

[marble glacier]

Eu mondays

[quick vigil]

how do i report someone here

[marble glacier]

My friend and some other people have the same problem,restarted the game same issue. we cannot connect.

any fixes?

[sage nest]

!report

[glass olive]

Hey, @quick vigil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage nest]

#general message same issue with them, figured id forward it to you

[raven mist]

Its being enforced by FP, every server needs to wipe monthly

Or it has to be modded

[outer depot]

Hi, I was banned for a risky account, I wrote an appeal, it was rejected, I'm now trying to write a new one, but it doesn't work, so I'll never be able to play on your servers again?

[sage nest]

You can only appeal once

[outer depot]

So I won't be able to play on your project anymore? They just rejected my appeal without answering anything.

[sage nest]

Not my server but correct

[tired tide]

?

[sage nest]

Sounds like a scam

[sage nest]

!appeal

[glass olive]

Hey, @tired tide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk tiger]

??

[sage nest]

zní to jako podvod

[dusk tiger]

a jak to muze bejt podvod?

je to primo v bance a v aplikaci ja zadne udaje ani nic nechci

[sage nest]

Tohle je neshoda kvůli rzi, ne neshoda kvůli investování

[fickle cargo]

how to write an appeal?

[sage nest]

!appeal

[glass olive]

Hey, @fickle cargo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fickle cargo]

thx

[odd steeple]

where to find the map rtg?

[toxic shard]

you won't do anything with the map

a server like rtg is based on a huge quantity of server side plugins

[hexed obsidian]

Just got kicked from one of your servers for High Risk Account. What does this mean + how can we fix this? We just started a airdrop :/

[toxic shard]

!appeal and provdie all your previous accounts

[glass olive]

Hey, @hexed obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed obsidian]

Its a ban?

[toxic shard]

yes

[hexed obsidian]

Can you explain what i means?

[odd steeple]

You misunderstood me or I don't know English well. I don't need to be on the server because the map isn't downloading.

[toxic shard]

it means we decided to remove you access to the server until we can confirm you are a legit player

[hexed obsidian]

Okay. So me applying for an appeal wont help or speed up the process?

[toxic shard]

now if you want to move forward, open an appeal and provide us with all your previous accounts

[odd steeple]

please help me

[toxic shard]

if you are planning to tell us "it's my only account" don't waste your time opening an appeal

[steady spear]

my steam account was kickbanned by high risk https://steamcommunity.com/profiles/76561198771223282/ what i need to do to got unbanned?

[toxic shard]

might be in #wipe-feed i'm not home I can't transfer the map

[toxic shard]

!appeal and provide your previous steam account

[glass olive]

Hey, @steady spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed obsidian]

Only this acc. Its 10+ years old

[toxic shard]

sure

[hexed obsidian]

I have a smurf acc for cs2 and a ooold csgo acc i got banned on. Is it a ban for multiple accounts?

[toxic shard]

like I said provide all your steam account (you played rust on) in the appeal

[odd steeple]

There is no RTG map

[hexed obsidian]

Oh ok. Only this one then. But will the appeal make the process faster? You said you guys will review my account nonetheless

Im avilable for a call aswell if that helps the process go faster

[toxic shard]

no, I said "we decided to remove you access to the server until we can confirm you are a legit player"

[hexed obsidian]

''until we can confirm you are a legit player'' Does this require my appeal? Or is it a process that kicks in automatically after the ban?

[toxic shard]

yes, it requires you to provide us with your previous accounts (with rust) in an appeal

[hexed obsidian]

Thank you Marc. Is it possible that it will be reviewed any time soon?

[toxic shard]

I don't have this information, but it will mainly depend on the information you provide

[hexed obsidian]

Cheers 🙂

[steady spear]

which channel do I need to appeal to?

[sage nest]

!appeal

[glass olive]

Hey, @steady spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steady spear]

!appeal

[glass olive]

Hey, @steady spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy trellis]

Excuse me, why was my High Risk Account banned?

[sage nest]

!appeal

[glass olive]

Hey, @tardy trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

^and provide all your steam accounts with rust (even old ones)

[hexed obsidian]

HOLY What do you mean????? Didnt read this the first time. This is my only rust account!

How can we fix this if its no use?

[upper yoke]

hello may i asked a questions

[sage nest]

Dont ask to ask, just ask

[upper yoke]

I got banned for like 3 months ago for being "High risk account" then I switch to other account to play last wipe (SEA MAIN) then i got ban for "ban evading" ill provide you with image of ban appeal 3 months ago.

because admin legit said "go play on other account"

i hop on main one insta ban evading

[sage nest]

I would suggest appealing on the website and including this information

https://rustoria.co/support/appeal

[upper yoke]

i cant make other ban appeal.

[sage nest]

On the main account ?

[hexed obsidian]

You ever seen someone with a High Risk Acc been banned and unbanned with only one acc? Because it seems my hands are tied when the Admin says ''If this is ur only acc then dont bother appealing'' :/

[sage nest]

I have yes

[hexed obsidian]

Okay so there is hope. Ty

[cobalt cloud]

Could you please let me know how I can follow up on this appeal or check the status of my ticket?

[sage nest]

On the website you made the appeal on

[upper yoke]

No , i cant login on website because it was my friend account steam wont let it login somehow i already try it.

[cobalt cloud]

where menu?

[upper yoke]

if you read the message i sent on that image you will understand abit more

[cobalt cloud]

เจอแล้วขอบคุณมาก

[sage nest]

I seen it 8 hours ago actually

[upper yoke]

is there a way to talk to admin without making ticket?

[cobalt cloud]

ฉันต้องรอนานไหมถึงจะทราบผล
How long do I need to wait to know the result of my ban appeal?

[sage nest]

Not usually but you never know

[sage nest]

1-3 business days

[cobalt cloud]

OMG! wipe in 1 Day

[upper yoke]

have you ever force to be guilty for being innocent.?

last question if i get "high risk account " up to like 1k hours plus or 1.5k without game ban can I still appeal for this account

[sage nest]

I dont know but you usually only get one chance at appeals

[upper yoke]

well if you ban for high risk account at 500 hours then you play it to like 4k hours is it still high risk account

dont think so.

[sage nest]

Hours arent the only criteria for high risk accounts

[hexed obsidian]

What are the criterias? I have 60hours and play like it aswell xd

[sage nest]

Multiple factors

[hexed obsidian]

Can you list them or nah?

[sage nest]

I dont know them and even if i knew i dont think its something that is supposed to be known

[slow pier]

Hi. Is there an answer from the administrator? @toxic shard

[winged estuary]

how do I contect an admin to alert him of an obvious cheater

[sage nest]

!report

[glass olive]

Hey, @winged estuary

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torpid raven]

!appeal

[glass olive]

Hey, @torpid raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[true warren]

Hi, I'm a newcomer to the race, I have a maximum of 200 hours, I'm kicked out of the Rustoria server. They say a high-risk account. You can unban me, you can unban me. Or fix it

[glass olive]

Hey, @true warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[icy nest]

@balmy cypress can u check ur dms u told me to dm u

[balmy cypress]

Not sure where I said to DM, but I've taken a look and your ban will not be removed

[icy nest]

bro can yall tell me why ? like yall js say it will stay but i dont get any info why

like legit my only ban on your servers for playing with a cheater i wasnt even the one cheating like can yall please tell me why

[twilit tulip]

i cant join the preview server. is there a bug currently or is it gonna be fixed soon? i wanna see the map before force wipe. im vip

[icy nest]

like yall give no info bout why im perma banned like idk why yall admins if yall cant atleast gimmy info bout my ban

[twilit tulip]

if you were in team with a cheater you are probably association banned

[icy nest]

yea but its perma we was trio and my hb only got banned for 7 days but i get perma

like can yall tell me how come mine perma but his was 7 days legit dont get it

legit admins wont tell me why they js say the same thing over and over again sorry but u will stay ban like gimmy no info bro w admins great admins am i right

im getting treated like if i was the one cheating like gng i didint even know he was cheating legit played 1 wipe with him and i get perma banned and admins wont even tell me nothing

ik yall seeing this but js dont wana say nun like make me admin shitty ass admins wont do nothing for people who legit have 4k hours on your server

wasnt even the one cheating and im getting treated worse then the person who legit was cheating all cs he was in my team i get perma holy chuds

8 months that iv been told yall can yall tell me why and nun of yall told me why js keep saying im sorry but your ban will stay like gimmy info why

<@&274971100184576010>

like toria has admins who cant even do there job legit all they do is read ur appeal u did 8 months ago if they dont like it they say sorry but your ban will stay do zero back ground checks on me js to lazy to check if ur going to be an admin atleast do your job right '

[shy remnant]

There is no need to tag us, please

Your messages were already answered by Luke

[icy nest]

bro he didint even answer he legit js said sorry ur ban will stay didint tell me why or nothing

like i thought admins are suppose to tell why u perma banned for playing with a cheater 1 time 8 months ago

[shy remnant]

You’re banned for playing with a cheater ?

[icy nest]

yes bro its been 8 months '

[shy remnant]

Then here’s your answer on « why am I banned »

For playing with a cheater

[icy nest]

so perma banned for playing with a cheater 1 time ?

ig bro spent 4k hours on ur server to get banned for playing with a cheater 1 time but all the clans who play with cheater who know they cheating only get 7 day ban ig

[balmy cypress]

Sorry that the answer isn't what you wanted, but I am afraid it won't change.

Good luck finding a new server, there are many great servers out there!

[icy nest]

legit pp2 plays with same cheater every single force and get banned for 7 days

[warm kernel]

i was wondering how do i see updates on my tickets? i just need a admin feedback thats all but dont see anywhere on website for updates or in discord on tickets that are submitted

[drifting herald]

Please report them at: https://rustoria.co/support/report, dont call them out here!

[glad onyx]

I sent support, could you deal with it quickly? It's become a problem for us, it made us dislike the server.

[drifting herald]

Reports are checked in the order they come in, please be patient it will be looked at soon

[balmy cypress]

an admin is actively spectating

and you made the ticket 2 minutes ago

give it some time

[glad onyx]

thanks luke

[balmy cypress]

appeal or report?

[sage nest]

It would be on the website where you submited your ticket

[balmy cypress]

Join the server you bought VIP on, then you can join preview

[warm kernel]

i accidentally submitted it as appeal i just had a question about my ban

[balmy cypress]

Sounds like an appeal is the correct way

[warm kernel]

okay yeah i only seen two options, my question was that when i got banned it was for 7 days but now doesnt give me a specific time frame

[balmy cypress]

looking

[warm kernel]

thank you !

[balmy cypress]

Player will be banned until 05/05/2026 22:35. That is in 6 hours.

Should be good soon

[warm kernel]

thanks luke

[amber depot]

apeaal

how do i apeal bann

[drifting herald]

You can appeal your ban at: https://rustoria.co/support/appeal

[misty panther]

where to report people

[sage nest]

!report

[glass olive]

Hey, @misty panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty panther]

TY

CHECK SUPPORT TICKETS YOU JUST LETTING CHEATERS RUN FREE ON US MONDAYS

[median crown]

tickets are checked in the order they come in, an admin will take a look as soon as they are able to

[small hazel]

so i started playing rust a few months ago and my friend was banned on rustoria for cheating or wtv anyways i met up irl with them and we all logged in and we were banned on rustoria from same ip prob is there a wayt to appeal ?

[sage nest]

!appeal

[glass olive]

Hey, @small hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand burrow]

Yo

was wondering if I can get unbanned by next force?

[sage nest]

!appeal

[glass olive]

Hey, @grand burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd dragon]

!appeal

[glass olive]

Hey, @odd dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weak nebula]

is there some new update? why cant i join preview server

[austere anchor]

does rustoria long wipe bps this force?

[fiery vortex]

how do i file a ticket

[urban panther]

!report

[glass olive]

Hey, @fiery vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fiery vortex]

a guy just came up to me telling me what i had in my invin and asked me or loot

[coarse thicket]

!report

[glass olive]

Hey, @fiery vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steady spear]

How long will it take to process my Appeal #ae3b24 for account suspension due to high account risk?

[coarse thicket]

it could take a day to 3 days depending on your situation

[eternal peak]

Hey my fellow administrators we are on our 4th day now i need to play force

Appeal #71390a

[raw pewter]

i will look into it right now

[eternal peak]

Cheers lad

[raw pewter]

sorted

[eternal peak]

Thanks dont make silly mistakes again plz life was hard past 2 weeks

[spare orchid]

Hi Jack could you please check my appeal I tried to play medium today and was unable to join the server with a message saying "cheating" this is not possible as I have never cheated in my life at any game. The appeals site said that VPNs can trigger this, I must have left it on when playing yesterday, could you please help me i have a decaying base that i need to upkeep, thanks!

[round tapir]

where do i vote for a map

[coarse thicket]

!map

[glass olive]

Hey, @round tapir

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[round tapir]

can u give me permission to vote it says i don’t have enough play time on that server but i have vip and will be playing wipe

[coarse thicket]

play the server for 2-3 hours and you should be fine to vote

[round tapir]

okay when does the vote end

[coarse thicket]

if you open the link, you will be able to see when the vote ends

[round tapir]

ok

[raw pewter]

instead of saying " my appeal" , perhaps share your ticket number or steam ID?

Example

[spare orchid]

https://steamcommunity.com/profiles/76561198723069510/

[raw pewter]

ta

[spare orchid]

sorry my mitake

mistake*

[raw pewter]

if i am not wrong

you were already unbanned

53min ago

[spare orchid]

oh? ok thanks much appreciated

[raw pewter]

nah yea

[spare orchid]

thanks im in, so vpn use will trigger this every time?

[raw pewter]

flip a coin and you will see.

that's the nature of VPN...

[spare orchid]

very rarely use it and forgot to turn it off but will try to avoid it happening again cheers mate

[raw pewter]

yeah, i would strongly recommend turn it off before connecting

if you are using it to reduce ping...then ....log in earlier and appeal if it happen

[spare orchid]

ok cheers

[coarse thicket]

i suggest you to make a ban appeal on the website https://rustoria.co/support/appeal

[graceful ravine]

<@&874995535881326632>

Hello, I recently had an association ban for interacting at some point with a cheater, the appeal was denied. Another friend of mine also got banned at the same time (never was on team but assume we must have interacted with same cheater at some point never got clarity on who was cheating?)

Had 7 day ban but can no longer see the timer in game, just trying to find out exactly how long i have left. ❤️

I was told to reach out to admin for support, happy to provide more info.

[raw pewter]

same thing...i can not read mind....please provide your steam id or ticket number

[graceful ravine]

Appeal #48967f

Rustoria Admin
• 4/05/26 at 8:40 pm •
Admin
76561199049909036

Steam ID: https://steamcommunity.com/profiles/76561198038878190/