support

[cobalt jackal]

You don't need help please move to #general

[crimson spoke]

I need help, I need to figure out why I was just banned

[median kettle]

!appeal

[glass olive]

Hey, @median kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

I’m sorry the outcome wasn’t what you hoped for. You’ve already received all the answers you can get.

[crimson spoke]

why are you avoiding the question? I followed the requirements in the appeal, but I was rejected. Then I went to support, and they didn't want to explain why I was banned.

[cobalt jackal]

I told you multiple times already.

[vital pond]

hey, one more thing: Will I get notified in this chat about any updates?

[crimson spoke]

I just want to know why my appeal was rejected when I met all the requirements and why I was banned

[molten geyser]

чувак они банят всех по приколу, мы только купили пк создали аккаунты и получили бан, я им даже фото 2 пк на одном столе и чек показал на все , все равно бан

[crimson spoke]

в чем прикол они забанили моего друга который вообще был не причем

[solid tusk]

меня тоже

я не играл несколько месяцев а щас зашёл и меня забанило

I haven't played for months, and now I've logged in and been banned

[mint warren]

No one will divulge the details of your ban, because it may help you in the future

[mint warren]

!appealru

[glass olive]

Привет, @solid tusk

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[crimson spoke]

So I was banned just because my brother gave me an account to play on, and even if it was a hacked account or a sale, how could we have played together at the same time?

[spare ginkgo]

I got banned for cheating. I've never played with them. I want to get unbanned.

[mint warren]

!appeal

[glass olive]

Hey, @spare ginkgo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

high risk means: that the staff team is seeing your account as a possible risk for cheating

If your appeal has been denied, then this is the final decision

[crimson spoke]

So why are you rejecting the appeal and not helping with the support?

[mint warren]

If you don't need any help, please go to #general

[crimson spoke]

I need help, I need to figure out why I was just banned

[mint warren]

The administrator provides all the information in your appeal

[limber cave]

I need help, I was banned even though it wasn't my fault. ( waiting for support )

[mint warren]

!appeal please

[glass olive]

Hey, @limber cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crimson spoke]

I came to support you to understand what happened and maybe help you, but you're avoiding the question.

[limber cave]

Can I undergo checks if necessary on Discord? I was banned for playing with a cheater, even though he wasn't even registered in my house and we were only in the village.

[mint warren]

I'm not avoiding your answer several times, different people explained to you that the administration does not disclose such details because it may help you in the future

[mint warren]

Please include all these details in the appeal and wait for a response

[crimson spoke]

what is it useful for? the fact that I was banned and they don't want to explain why they rejected my appeal even though I met all the requirements?

I can send you a screenshot of my rejected appeal

[mint warren]

I don't quite understand your first sentence, but all the details that you need to know are listed in your appeal. If you were banned, then the administrator sees some suspicious activity in your account that can be used as cheating, which is prohibited by the rules of our server.

[solid tusk]

@crimson spoke тебя просто так забанили тоже?

[crimson spoke]

да

[torpid cobalt]

I have an appeal open if it can be looked into thank you

[crimson spoke]

просто так и говорят что у меня на акке могут быть читы хотя я наиграл всего лишь то 60 часов

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[torpid cobalt]

Ok noted thank you

[crimson spoke]

where are the cheats? I haven't killed anyone in the entire time, and I haven't shown any signs of playing with cheats. If there were any, I wouldn't be talking to you.

[limber cave]

I wanted to file an appeal, but it says there are no active blocks, although there is a block

What should I do in this situation?

[mint warren]

Try to wait 30 minutes if your ban is not found again, please write your steamid here.

?steamid

[glass olive]

Hey, @mint warren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mint warren]

Why can't you play on your main account?

[crimson spoke]

I played on my brother's account because I didn't have enough money for a rust, and then I bought it.

[limber cave]

https://steamcommunity.com/profiles/76561199478302003/
Here is my Steam profile

[mint warren]

76561199478302003 right?

[cloud ocean]

fr

[limber cave]

yes

[mint warren]

Okay, be patient, now I think you'll get help soon.

[limber cave]

Okay, thanks, I'll wait.

Should I go to some waiting room?

[cobalt jackal]

Forwarded. No need to wait in waiting room.

[limber cave]

ok

[vital pond]

hey, what about my situation too?

[crimson spoke]

Well, I answered your question.

[cobalt jackal]

Did you try to connect?

[mint warren]

I see

[crimson spoke]

So will you help me, or will we just have another pointless conversation?

[vital pond]

Yes, it worked. Thanks for help

[cobalt jackal]

As I told you already. If your appeal has been denied, then that is the final decision. Continuing the discussion here won’t change the outcome.

@crimson spoke

[crimson spoke]

?

[crimson spoke]

I'm giving you the facts, but you just don't want to help. That's why alsvan31 decided to help. I just want to get rid of the ban.

[velvet inlet]

это ты мега жирный свин?

[crimson spoke]

всм?

[mint warren]

I'm trying to tell you that no one is going to help you with this because your appeal has been denied

Several people have told you about this, but you don't understand

[cobalt jackal]

As I told you already. If your appeal has been denied, then that is the final decision. Continuing the discussion here won’t change the outcome.

[cinder smelt]

@cobalt jackal Good afternoon.
Are the developers of the team feature blocking honest players?
And sorry, but preventing cheaters from using it is the job of the anti-cheat system.
How can one determine whether or not to accept a player's team?
Why is this a problem for honest players?

[crimson spoke]

I just want to know why I was banned if I was playing without cheats, but I just played on my brother's account and then bought Rust, and we were both banned at the same time. I appealed, but it was rejected even though I met the requirements. I contacted support, but they also rejected my appeal. What should I do if I can't resolve the issue?

[mint warren]

Find a new server for the game

[crimson spoke]

what if I want to play on your servers? I get lag on other servers besides yours

[limber cave]

Sorry, when will they check me? I've been waiting for about 30 minutes and no one has written to me yet...

I would be grateful

[cobalt jackal]

Please be patient while waiting. I can’t give an exact time.

[limber cave]

ok, I'll wait

[mint warren]

I can't help you with this question as I said before if your appeal was denied this is the final decision.

[crimson spoke]

so they rejected it and didn't even tell me why, and you're not trying to help. If you were, you'd at least ask me why I went to support. to ask the administrators for help

[ocean thistle]

I think I know why you can't appeal, but it's not something I can fix. You will need to wait the full ban duration as you were playing with a cheater.

[mint warren]

All the information we can tell you is listed in the appeal

If I wasn't trying to help you, I wouldn't be talking to you

[ocean thistle]

@crimson spoke We will not provide any more information regarding your permanent ban. You've asked and have been answered multiple times. The answer will not change. I'm sorry, but you will need to find somewhere else to play. Rustoria does not welcome you here.

[limber cave]

even if I had no contact with him?

@ocean thistle

[ocean thistle]

What do you mean you had no contact with him?

[crimson spoke]

what information did you ask me to provide in the appeal? I asked you to tell me the accounts I was playing on, and you just rejected it

[limber cave]

He didn't help me, he didn't give me resources, I wasn't even close to him, it didn't give me any advantage that he was on the team.

[crimson spoke]

Why?

[ocean thistle]

There is clear evidence of your association with the cheater. However, I am not the admin in charge of your ban. I can forward it to your admin, but I believe it will be unlikely the outcome will change in your favor (though I cannot say 100%).

[ocean thistle]

"High Risk Account"

[crimson spoke]

I want to play rustoria, but you're not helping me, and you're trying to make sure I don't play on your servers at all. I came here to get help, not to be avoided by any means possible.

[limber cave]

What contact was recorded? Could you please be more specific?

[ocean thistle]

You've been helped multiple times. You cannot play here. You no longer need support. You cannot play here at Rustoria. Rustoria does not welcome you. You need to play somewhere else. Please head to #general . This is your warning.

[ocean thistle]

Unfortunately I cannot provide more information. If you provide a concise message either here or in my DMs. I can forward it to your admin to review in place of your appeal.

[limber cave]

I don't really understand what exactly I need to write in this message.

[ocean thistle]

Why you request to be unbanned from your temporary ban

[crimson spoke]

why was I banned if I didn't even use cheats or a VPN? I just logged in to my brother's account. Can you answer me?

[ocean thistle]

@crimson spoke

[crimson spoke]

So what?

[ocean thistle]

I cannot help you further. This is your second warning.

[crimson spoke]

I just logged in to my account from my brother's account, and they gave me a high-risk account.

[ocean thistle]

You were warned

Best of luck elsewhere!

[limber cave]

I'm asking to be unblocked because I didn't use it and didn't know that someone from the village was playing with a cheat. I didn't use this privilege in any way and was in that village for a little over 1 day. I played on the project for about 2 years and this is my first block. If I had known that he was using cheats, I wouldn't have played with them.

[soft mirage]

Why haven't I received any feedback after appealing for half a month?@glass olive

[ocean thistle]

Forwarded

[ocean thistle]

There are no appeals that old. Have you checked the status of your appeal on our website?

[limber cave]

Thank you

[ocean thistle]

You were given a response within 1d of your appeal

[soft mirage]

It's been a long time. No news.

[ocean thistle]

You are trying to create a new appeal. You must view the response of your old appeal. On the top click "Support" then you may view the one you created one month ago.

[soft mirage]

I saw that it has been rejected, right?

[ocean thistle]

Correct

[soft mirage]

Why do you punish me like this? What should I do?

[ocean thistle]

You will need to find another server to play

Good news, there are plenty of choices. Best of luck!

[gentle glade]

love getting sexually harrassed by randoms in public chat on rustoria servers !

[ocean thistle]

Chat or VoIP?

[gentle glade]

chat

[soft mirage]

Does this mean that I can't play forever?

[ocean thistle]

Have you made a ticket?

[ocean thistle]

Correct. Your ban is permament.

[gentle glade]

not yet, but i doubt anything will happen when made

[ocean thistle]

!ticket

[glass olive]

Hey, @gentle glade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean thistle]

As long as it falls under our server rules we will moderate it

[soft mirage]

It's really innocent.

[limber cave]

What did the moderator answer?

@ocean thistle

[ocean thistle]

No response because they are unavailable.

We advertise 1-3 days for a response, but it's usually sooner.

[limber cave]

Got it, I just really wanted to play on the weekly server today.

[ocean thistle]

Maybe they'll reach out to you directly or they'll respond to me and I'll update you whenever I am available

[limber cave]

Okay, I'll wait. Write to me or let them send me a private message.

[ocean thistle]

Will do

[sleek spoke]

There is someone in EU East long spamming "123: WHOEVER WRITES THE FIRST WORD HEGR WILL GET A HUT" in chat and has gotten 10+ innocent people muted already

[cosmic warren]

hello guys can you help me

who i need write to unban my friend

[ocean thistle]

Muted, thank you.

[mint warren]

!appeal

[glass olive]

Hey, @cosmic warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sleek spoke]

thx <3

[cosmic warren]

thanks man

oh if he already wrote this appeal but admins dont answer him

he was banned for selling his home in server for 2 months ago

[mint warren]

How many days have passed since your appeal was filed

[cosmic warren]

2 months ago

[mint warren]

huh

Are you sure there is no answer?

[cosmic warren]

yes he checked

you admin?

[ocean thistle]

Where is your friend?

[mint warren]

Hai admin)

[ocean thistle]

Allow me to talk to him directly as it is their account

[cosmic warren]

ok thanks

[ocean thistle]

@cosmic warren he can also follow this instruction to see the status of his appeal.

[cosmic warren]

ok he will check and add you to talk

thanks a lot

[hallow radish]

how does a high risk account ban stay perm, it makes no sense to ban him if he has a real reason for being on that account in the first place

[formal storm]

Hello i got ban for cheat but i dont cheat i cant understand this decision

[jovial oxide]

@formal storm hey I can help you

[cobalt jackal]

Submit an appeal here:
https://rustoria.co/support/appeal

[formal storm]

i submit but does it take a long time?

[jovial oxide]

@formal storm you friend is hack?

[cobalt jackal]

The standard response time is 1–3 business days, though it may be more or less depending on the situation.

[sweet wadi]

hey ı cannot get in eu mondays cause cheating ????

[formal storm]

ok

[sweet wadi]

ı never cheat tell me expleain this ı have vip

[jovial oxide]

@formal storm send you eating dog meat videos

[cobalt jackal]

Submit an appeal here:
https://rustoria.co/support/appeal

[cobalt jackal]

Please move to #general

[jovial oxide]

@cobalt jackal Can I get psychological counseling?

Here

[cobalt jackal]

Please move to #general

[jovial oxide]

support

[vocal cradle]

I play with a group of good friends, and they went away for a couple of days. I met some neighbors near my house, and they were kind enough to invite me to their team. I agreed out of pity, but now I'm afraid they might be using cheats or macros, and I might get kicked from the server because I'm in their group. My question is: what should I do in this situation to protect myself from being banned from playing with a cheater?

[misty scroll]

You simply need to wait out your temporary ban, which will expire <t:1772211900:s>

[misty scroll]

Either leave the group or kick them from the group. If you think they are cheating, continuing to be associated with them will never lead to anything good.

[lucid brook]

Is the store down?

[shut herald]

store down cant buy vip kurwa

[lyric basalt]

aware

[loud lodge]

I want to spend money there!!!

[balmy cypress]

website is temporarily offline, appears to be due to a host issue. We are doing what we can to get it back up quickly

[shut herald]

big problem luke need vip for wipe 😮

[limber cave]

Why did you make such a verdict?

[shut herald]

luke we need the shop 😮

[jagged birch]

can u send the monmdays new map

[hard bane]

i wanna spend my moneyyyyy

[whole geyser]

website down ??

[hard bane]

yep

[shut herald]

nice meme i cant spend money

[lucid crest]

I can't access the website. Help pls

Connection timed out Error code 522
Visit cloudflare.com for more information.
2026-02-23 14:58:11 UTC

[robust musk]

We are aware please be patient while we try to resolve the issue

[worn echo]

another broken monday wipe yay

[charred cobalt]

is it only me i cant join monday

[open pond]

cant join etiher

[flint crypt]

i cant join too

[lucid sage]

cant join monday

[orchid hawk]

try tuesday

[true apex]

ı cant join

[dense dagger]

monday is down still i believe

[robust musk]

Devs are aware of the issue’s with eu monday, please have patience

[worn echo]

Will we get an eta or are we just going to guess when its gonna work?

[true apex]

what do we need to do

[robust musk]

Shouldn’t be long just wait

[grand anchor]

i cant join

[worthy holly]

nada?

[sleek spoke]

no one getting in

[shut herald]

wipe the server 😮

[craggy whale]

https://media.discordapp.net/attachments/730168035104653325/983544216112222288/80DA353E-0814-4B62-AEAB-0C825EB556B6.gif

[shut herald]

fix the store too

[ember quiver]

whats the ip

[unkempt flower]

client.connect mon.rustoria.uk:28012

[craggy whale]

connect mon.rustoria.uk:28012

[sleek spoke]

client.connect mon.rustoria.uk:28012

[pine gust]

что с сервером блять

[true apex]

connect mon.rustoria.uk

[hollow sandal]

connect mon.rustoria.uk

[covert pawn]

is monday going to be up soon?

[ember quiver]

w

[true apex]

help mode

[opaque sand]

report 76561199238053115

[wraith ferry]

why don't connecting

[bleak laurel]

fix server nothing has been working for 12 minutes

[haughty falcon]

Can a admin explain what’s going on

[true apex]

admin afk

[sleek spoke]

shhh

[cloud temple]

fix mondays or im snitching to the yahu

[thick burrow]

поплачь

[haughty falcon]

Admins explain what’s going on

[devout lagoon]

%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%
%%%%%%%%%%........ВКЛЮЧИТЕ СЕРВЕРА СУКИ.............%%%%%%%%%%%%%%%%

[pine gust]

@lime sierra

[narrow oasis]

yoo why cant i see the servers pop

[thick burrow]

поплачь

[true apex]

@robust musk hey

[devout lagoon]

сын хуйни закрой свой ебальник

[thick burrow]

заплачь

[bleak laurel]

тихо щенки

[robust musk]

Hey

[devout lagoon]

если сервер зайдет ты там сосать будешь

[thick burrow]

ну заплааачь

[devout lagoon]

кроме поплачь словарный запас кончился,

[thorny dune]

EU Mondays still being looked into, working on getting it wiped and online ASAP

[true apex]

ı cant join

[thick burrow]

побольше слезок

[devout lagoon]

новое слово

[robust musk]

What server?

[lucid brook]

Do you have a timeline? The kids are hungry

[devout lagoon]

он еще и терпит уфффффффф

какой слабый

[thick burrow]

давай заплачь больше

какая же плакса

рейджбайт 10/10

[shut herald]

u mean u need to fix the shop and then start server 😮 but please give me 3 minute window to buy vip ok?

[covert pawn]

kids can wait, its wipe day

[thick burrow]

xDDD

[thorny dune]

Nothing fixed yet, working on it asap if I have a number, will let you know

[haughty falcon]

whats nwrong?

[lucid brook]

Alright, ill let them know to make dinner themselves

[late aurora]

gotta get the store up first?

[celest pulsar]

https://tenor.com/view/cat-cat-with-tongue-cat-smiling-gif-11949735780193730026

[muted folio]

Ро

[haughty falcon]

can we get a eta

[muted folio]

Тт

[haughty falcon]

@thorny dune ETA

[dense dagger]

eta is 15 mnis

mins

[tough bloom]

What is website to buy vip for monday

[glad hull]

!appeal

[balmy cypress]

Aware of EU Mondays, give us some time while it boots up.

Aware of EU Mondays, give us some time while it boots up.

[cerulean valve]

https://cdn.discordapp.com/attachments/1471923869198586046/1473823535175831656/zeni_jeff.gif

[bleak laurel]

connect mon.rustoria.uk

[velvet inlet]

suka

[glad hull]

how do i ban appeal?

[velvet inlet]

help what

[elder olive]

!appeal

how do i unban my friend

[trim bolt]

work faster

i am waiting

[versed orbit]

connect mon.rustoria.uk:28012

[vague ember]

u can just breath while u wait

[versed orbit]

realy

[covert pawn]

XD

[cobalt jackal]

If you want to appeal your ban, please submit it through the support site here:
https://rustoria.co/support/appeal

[glad hull]

its not working

[tough bloom]

Ted website store no work

[cobalt jackal]

website is temporarily offline, appears to be due to a host issue. We are doing what we can to get it back up quickly

[shut herald]

and server?

[elder olive]

then unban the dude

[haughty falcon]

ETAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

[subtle ledge]

no thanks.

[polar fern]

где серв суки

[glad hull]

i got banned for no fking reason

[elder olive]

@glad hull false ban bro, if u dont unban him we are not full team

[bleak laurel]

FIX SERVERRRRR

[elder olive]

u can check him hes legit

[craggy whale]

https://tenor.com/view/bro-ayo-wtf-bruh-moment-gif-21632234

[flint crypt]

https://media.discordapp.net/attachments/671383563085807627/1176948702070456380/PoPivu.gif?ex=6570b9e5&is=655e44e5&hm=2cda8526b8044202a6c570297842f47606968761fb5dca092cedf43b9d05a942&

[mint warren]

You need to wait for the site to work again and then file an appeal against unban

[hard bane]

https://tenor.com/view/mom-your-mom-fuck-it-stick-figure-f-your-mom-gif-7973111

[glad gulch]

when is website working? i need to buy

[elder olive]

this shit is so stupid he cant get in queue now

[haughty falcon]

ETAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

[thick burrow]

https://tenor.com/view/cat-67-scp-67-funyuns-funny-gif-75413186200073602

[mint warren]

It's rules

[glad hull]

buy me a unban

[charred cobalt]

SURVER IS UP

[glad gulch]

299€

[haughty falcon]

EEEEEEEEEEEEETTTTTTTTTTTTTTTTTTTAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

[tough bloom]

?!? you can buy unban

[hard bane]

SERVER IS UPPPP

[bitter knoll]

who the fuck is kittler

[random nebula]

does eu monday work?

[charred cobalt]

YE

[balmy cypress]

EU Mondays is experiencing issues, we will have the server up ASAP. Unable to give an ETA as of now but our developers are looking into it.

[hard bane]

BOT ALERT

[charred cobalt]

i am in like what

[covert pawn]

look better

[random nebula]

pls ping if up

[manic fable]

Crazy

[orchid agate]

https://tenor.com/qbEgAxMs6NC.gif

[tough bloom]

Fix website first so I can spawn fast in

[haughty falcon]

yall rigure your sht out

[silk musk]

когда вайп а уже

[sly wing]

this might be worse than lagafied biweekly

[cobalt jackal]

Please move to #general

[mint warren]

This chat is for support, please do not spam here

[balmy cypress]

EU Mondays is having issues with booting up, will be fixed ASAP.

If you need support go to: https://rustoria.co/tickets/ (when the website is back online)

[vivid crown]

yall fixiing the website anytime soon

[maiden sleet]

when is website coming back up

[thorny dune]

Website related issues are out of our hands unfortunately, you can find more details here and status from the host here #announcements message

[slim thunder]

hi why the vip store is timed out ?

[astral tundra]

berch, why cant i send msgs in general

[robust musk]

probaly due to the spam the channel got temporary locked

[ionic needle]

@lime sierra Help me, why am I getting kicked from the server and getting a cheating error? What should I do about this error?

[thorny dune]

What's your SteamID?

[fickle timber]

when is the wipe for eu small

[grand wadi]

@thorny dunehi why the vip store is timed out ?

[ionic needle]

76561199167900246

[thorny dune]

Issues with the host unfortunately, you can find more information here #announcements message

[floral birch]

Hey can I buy with ppl your VIP bc your site is down

[sage shale]

Hey can I buy with ppl your VIP bc your site is down

[thorny dune]

This should be fixed and you can now connect

[novel laurel]

is there any alternartive to buying vip?

[balmy cypress]

#general message

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[boreal raven]

is the website down? I can't access it. I had my ban appeal approved yesterday but I'm still banned so I was trying to put in a ticket.

[raven mist]

Whats your steamid

[balmy cypress]

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[near halo]

support website are dead?

[shrewd wagon]

since website is down can pleas look into 76561199827429145 on us long. raging right now need them looked at ASAP. Thank you guys

[mint warren]

Issues with the host

[balmy cypress]

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[balmy cypress]

?report

[robust musk]

https://rustoria.co/support @shrewd wagon

[balmy cypress]

my bad haha

Website is offline right now

Will take a look

[fallow folio]

i wanna buy vip so i can skip line in eu mondays

[balmy cypress]

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[open sail]

is support webstie down ?

[shrewd wagon]

it's their whole team, all fresh accounts thanks for looking into it

[mint warren]

Yes

[balmy cypress]

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[sleek sun]

can you get the rest of them one was banned by eac

[severe dawn]

@balmy cypress Guy got banned by anti cheat that we just reported.

[balmy cypress]

good stuff, should auto ban teammates in that case

or they are not banned in chat?

[marble viper]

Can I buy vip manually by steamid?

[balmy cypress]

You can manually buy VIP with PayPal or Crypto, make a #payment-support ticket to discuss

[balmy cypress]

yes

[shrewd wagon]

@balmy cypress 123 got eac banned but rest of team hasnt been auto banned yet. maybe out of UI. The two more we know is 76561198327180739. 76561199827429145.

[balmy cypress]

Looking

[balmy cypress]

this guy?

hes not banned, still online

I see 123

sec

[dim wigeon]

does anyone got the link to the voted map for this monday wipe, the rustoria website is down rn

[elfin void]

hello! i have a question.
I've been playing on your servers for a long time, and almost 3 months ago, my account was hacked and used with cheats. If it's been 80 days since my ban, can I continue playing on the Rustoria servers?1st place(in time) its me in RUSTORIA EU LONG...

[balmy cypress]

I am sorry but your account is your responsibility, if it was used to cheat here it will never be unbanned

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto a

[subtle ledge]

#announcements message

the link provided in the announcement claims the incident has been resolved, but the website is mostly nonfunctional for me, fyi. Not sure if yall need to restart everything or what. ❤️

[balmy cypress]

Hey, aware, they have resolved it for most but some are still experiencing issues, unlucky that includes us

[elfin void]

I would like to know how the buffer zone works on your servers.My account was hacked and I was banned, and I have all the evidence. I would like to know how long it will take for me to be able to play on your servers without worrying about being banned if I play on a new account.MY steam id:76561198433254137, the ban was not received by me, but by the hacker!!!

[icy canopy]

Hello, how can i make ticket?

[balmy cypress]

i replied to you already

[balmy cypress]

#support message

[balmy cypress]

you can't until the website is back up, should be in 20-30 minutes

[shrewd wagon]

Luke they are terrorizing us, 76561199828120651 is another

[balmy cypress]

reply to my dm @shrewd wagon

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto a

[plain badge]

why website not working

[balmy cypress]

#announcements

[elfin void]

what did you say to me? I didn't play with cheats, but my account was hacked! I've heard about the facepunch update, which allows you to play with a new account 80 days after your account is blocked. Is this true? That's why I'm asking about the buffer zone on your servers......Now i have 77 days after ban

[balmy cypress]

thats facepunch, we are not facepunch

Your account is your responsibility

also its 180 days here

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto a

[south kite]

oh thanks where is the map for mondays us wipe?

[balmy cypress]

its not confirmed yet

but we will get it out shortly

[peak gulch]

Any reason why my /s points would reset randomly from like 240 to 0?

[normal crest]

Please unban me, I was just banned for cheating.

[balmy cypress]

temp disabled

will be fixed soon

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

Website should be back up in like 20 minutes, but hard to say exact time

[solar pumice]

fix the website please

[balmy cypress]

we are working on it

[umbral reef]

lukes working on it solo so we gotta let him lock in

[balmy cypress]

Actually its all @quick escarp - give him words of encouragement

[quick escarp]

yeah im just sat here refreshing a status page

wish there was something i could do

[north crest]

have you tried refreshing harder?

[quick escarp]

[peak gulch]

Try using firefox

[balmy cypress]

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[balmy cypress]

#general message

[balmy cypress]

#general message

[solar pumice]

i dont want vip i want the map

[balmy cypress]

@solar pumice

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[west stratus]

76561198029131696 cheater

[grizzled geode]

Hello, am I in the right place to get help regarding a ban?

[balmy cypress]

Hey, the website will be back online soon and you will be able to appeal there

[shy remnant]

Hi,

Unfortunately they left the servers a few minutes before you wrote that to us. Please make a ticket if you see them online again

[timid adder]

when is us monday wiping?

[vocal lintel]

where us monday wipe at

[balmy cypress]

online in a few minutes

[balmy cypress]

^

[spare imp]

sea is mine

[balmy cypress]

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[olive lance]

i dont understand how i got banned while offline to a 'high risk account'

[umbral reef]

Luke why is server not up

[balmy cypress]

connect mon.rustoria.us

connect mon.rustoria.us

connect mon.rustoria.us

v

connect mon.rustoria.us

connect mon.rustoria.us

[balmy cypress]

connect mon.rustoria.us

[balmy cypress]

connect mon.rustoria.us

[balmy cypress]

connect mon.rustoria.us

[zealous rover]

I need vip for mondays can a mod help?

[prime thunder]

?

[balmy cypress]

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[solar pumice]

it's happend every wipe to force wipe from the naval update when you start loading in after prafaps it goes loading prefabs and it's stuck on it intel you retstart pc @shy remnant

[shy remnant]

What "loading" thing ?

[clear shale]

Your patience is astounding, good work

[balmy cypress]

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[vestal shale]

its normal server cant let in 1k people at the same time

[balmy cypress]

its a steam thing

[arctic dragon]

there is a esp cheater on eu mondays how can i report him on this discord

[balmy cypress]

Website will be up in a moment

[stuck badge]

I got falsely banned for cheating can i submit a ticket through discord?

[patent crow]

no u cant

[balmy cypress]

website online soon

While our website is down, you can manually buy VIP from us in #payment-support !

Payment methods are PayPal and Crypto

[open sail]

how long till webnsite up?

[patent crow]

website will be online soon

[drowsy ruin]

where do i make a ticket

[cobalt shore]

Cheaters are around

[arctic dragon]

i need to report someone pls open website

[nova ibex]

Brother make report ingame man

[unique tundra]

use a spoofer

[solar pumice]

it gets stuck on receving data

[shy remnant]

This is a Rust game issue unfortunately

Not something we can control :/

[violet ruin]

🤦‍♂️

[violet ruin]

Keep trying to reconnect

[violet ruin]

F7 report

[violet ruin]

F7 report

[violet ruin]

!ticket

It might still be down, youll have to wait

F7 report

[leaden gyro]

I got banned for no reason.What should i do

[violet ruin]

Appeal it on our website, you might have to do it later though cause we are having issues.

[mild holly]

@violet ruin i cant give the tiket in the server becouse site is down can you look a player id : 76561198831147946 rustoria eu mondays

[arctic dragon]

do you really think f7 report system works XD

[cobalt shore]

We can't even report them

[toxic shard]

f7 are also taken into account by us, but you won't get a response

[chilly ibex]

hello where can i create an normal ticket cuz when im trying to create one its telling me interaction failed

[nimble brook]

I can't make a ticket help

[unkempt palm]

where do i make a ban apeal i just got banned for risky account but im not cheating at all just new to rust and have low hours

[noble mantle]

76561199090075419 can someone look into this account his teamate got banned for cheating named sean combs and websites down has all our loot in a deep sea boat

[toxic shard]

if you are willing to provide your previous accounts you can dm me, otherwise no need to dm me

[toxic shard]

he was not banned for cheating but for another reason

[balmy cypress]

#announcements message

[stuck badge]

i sent you a dm if you're able to help me with my false ban

[tulip compass]

tomei ban injustamente, alguem me ajuda

[gilded herald]

hello

[cobalt sequoia]

What do i do i lagged and the mini is stuck and it killed us

[shy remnant]

Well sorry to hear that, you'll need to buy a new one if it's completely stuck

[gilded herald]

hello i have a question my tc isnt connected to my walls but its not out of range because i cant place any other tcs is there any way you guys could try and help me? i really enjoy you're servers and it'd be a shame if id lose my base because of this glitch. im on eu mondays 650 pop wiped today.

[toxic shard]

it's not a glitch, it's the expected behavior

[sonic mantle]

Hello,

I would like to follow up on my ban appeal and provide more details regarding the situation.

There was a fight at a base that I often go to. I went there to grub and ended up dying two or three times. When I returned to the base again, I started looting bodies to see if there was anything left. During this, I found loot that included two AK-47s, one row of cooked metal, and one rocket launcher.

After picking up the loot, I ran back to my base as quickly as possible. It was nighttime, so no one saw me. A few minutes after I returned to my base, I got disconnected from the server. When I tried to reconnect, I was unable to log back in and received a message saying my account was marked as “high risk.”

Thank you for taking the time to review my appeal.

[toxic shard]

Please no AI generated text ..

what's your steamid ?

[gilded herald]

yall dont allow cave bases? is there anyway i can talk in dms about this? and why and how is that expected behavior? am i shadowbanned or something not allowed to have a base?

[toxic shard]

is the cave too close to a monument ?

there is no such thing as shadow banning

[tulip compass]

Marc Can you help me? I received an unfair ban (high risk) even though I've never used anything illegal.

[near halo]

Are you guys trying to fix your website atm? The leaderboard part has been down for many hours
https://rustoria.co/leaderboards

I see, that's unfortunate, I edit my msg cuz of 10 mins slowmode, thanks for the quick response

[shy remnant]

It is a host outage

unfortunately we are waiting :/

#announcements message

[sonic mantle]

Here the Steam ID: 76561198773075831
Sorry I just use Ai to improve my grammar since engliah ia not my first lauguage

[toxic shard]

are you willing to provide your previous accounts ?

[sonic mantle]

I don't have any account

I new to rust

[toxic shard]

well then there is nothing I can do for you

[tulip compass]

and me?

[sonic mantle]

I am really new to rust I just happend to apply what I watch and do the rust concent creator

[toxic shard]

same question

[tulip compass]

How can I provide this?

[toxic shard]

steamid or profile url

[tulip compass]

my id 76561198146370479

[toxic shard]

I want your previous accounts

[tulip compass]

I don't have any previous accounts; I've been using this since 2013.

[sonic mantle]

I have a friend can vouch for me that I just brought rust last last week that I play with

[toxic shard]

first this account was created in 2014

[ionic torrent]

I was playing with him duroing the time

[tulip compass]

I remember having it since 2013, but I must have gotten confused. Anyway, I don't use any other account besides this one.

[toxic shard]

next you gonna need to explain me how you played for so long but only crafted for the first time a toolcupboard last week

[ionic torrent]

we are both new to rust and was playing on the server but we have watched some rust videos so we know what we were doing somewhat

[toxic shard]

well if you are not willing to provide us your previous accounts then your case is closed, I have nothing else to add

[sonic mantle]

I dont have previous account

[toxic shard]

then read the second part of my sentence

[tulip compass]

I play casually with friends, but recently I joined the server. As I said before, today I joined to play with the group and during PvP I got banned, even though it was nighttime and I was only using night vision. I used to play a lot of Rust, but I stopped because of work!

[sonic mantle]

I just start playing pc after I got a better laptop

[ionic torrent]

I already made a bse on the server and I wanted him to play with me on that server so I asked him to play thats why he didn't craft a tc he just bought the game a few days earlier

[toxic shard]

thats not true (he didn't bought the game a few days earlier)

[ionic torrent]

and I handled all the building of the base so he didn't craft a tc yet it was after we jumped on another server that he made 1 for himself

[ionic torrent]

is this for my friend dwayne or the other dude?

[toxic shard]

I never spoke about tc related to dwayne

[ionic torrent]

ohh oke oke my bad

we just genuienly dunno why his account got Highrisk error

[ionic torrent]

is there a way to fix his account? or what the issue was?

[tulip compass]

Do you need some kind of remote monitoring program or something to check my computer? Because honestly, losing my temper, as I said, was an unfair ban since I wasn't doing anything illegal. I was just playing casually!

In my mind, it doesn't make sense for me to get banned for no reason like this. I've never had a problem on any other server until now, only on this one!

Or did you simply decide to ban me because I was messing with one of your close friends on the server? I swear that doesn't make sense to me!

[sonic mantle]

<@&874995535881326632> how I can unbanned or remove my high riak account?

[sonic mantle]

<@&274971100184576010>

[open sail]

fix webstie

[unreal ermine]

EU MEDIUM PLAYING A CHEATER WITH A NICKNAME BANNY

[robust musk]

submit an F7 report

[sharp jolt]

<@&874995535881326632> au medium has been offline for ages how long until its back up

[desert adder]

rustoria is a big joke

[lucid veldt]

Just came back

[serene fossil]

Appeal #661f3b

[arctic dragon]

Ticket #2ad9b5

[stray cedar]

look my ticket

HEEELLLLPPPP

[robust musk]

appeals take 1-3 business days to process please be patient

[robust musk]

tickets are handled in order of received.

@stray cedar ^^

[stray cedar]

@robust muskHow long will I have to wait?

[desert adder]

dw they wont accept your appeal

they ban anyone that they want because people pay their admins

to ban people

got banned on rustoria but never banned on moose and mooses admins are 100x better

[stray cedar]

My only crime was playing wonderfully**

[desert adder]

dont even waste your time on these guys

ik it sucks

but no matter what they wont unban you

[stray cedar]

nerden bilion kralinyo

[robust musk]

1-3 Business days

[robust musk]

no we only ban cheaters

[vague sparrow]

@robust musk But we want to play the game, otherwise we'll switch to another server.

@robust musk We're constantly playing on this server, but this is the first time we've encountered this.

[robust musk]

theres no exeptions, also feel free to switch to a different server noone is holding you here against your will

[mint oriole]

Administrator, I was kicked out as soon as I went in with my computer, saying that I used cheating tools. It's my first time to play this service. Can't this service use VPN?

[crude spoke]

i would like to apeal a ban

[vague sparrow]

@robust musk You're right, but I enjoy playing on your server.

[robust musk]

!appeal

[glass olive]

Hey, @mint oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

@crude spoke

[robust musk]

than appeal, if done so please wait 1-3 Business days

[small edge]

when is my appeal gonna get looked at been about a month now and havnt heard from anyone

[robust musk]

i highly doubt that

[small edge]

i promise u it has

can i sned u a steam id?

[robust musk]

but send me a dm with the proof that it takes a month and ill forward

[small edge]

i cant like accutally show u that its been a month but ive been countin the days.

i sent u a dm tho

[zealous kettle]

Appeals don’t take longer than 3 days- if you go back to the website you should be able to see an update

[small edge]

OK

[cunning tulip]

https://discord.gg/tickettool

Ticket Tool Help Menu

Ticket Tool is the only ticketing bot you'll ever need! Explore its features and set the best ticket system for your server!

:CommandIcon: Commands

Browse through Ticket Tool's commands list and find new utilities!

:TextIcon: FAQ

Solutions for the most frequent questions our users have when implementing the bot on their server.

:Setup: Setup

The steps to follow when setting the bot for the first time on any server

[signal meteor]

1 ADMIN PLEASE Y NEED TO REPORT A CHEATER

[undone vale]

can some plz help me get unbanned

[umbral reef]

how long is a ban for playin with cheater?

[undone vale]

can anyone tell how i can talk to a admin

[robust musk]

!report

[glass olive]

Hey, @signal meteor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[signal meteor]

THX

i do it

[robust musk]

Depends how the situation is it could be just 7 or perm, again it depends on multiple factors

[robust musk]

Talk to me and see if I can help you

[signal meteor]

@robust musk can u see my ticket???

[robust musk]

If you made a ticket admins will review it shortly, please take in mind that they handle report tickets in order

[signal meteor]

okay thx np

thx 4 your help really

[robust musk]

@undone vale you are in waiting for support I cannot go into vac can I help?

[undone vale]

yes plz

[robust musk]

Tell me what seems to be the problem

[undone vale]

i was playing with a new team and was banned for playine with a cheater i have almost 8k hours and have never once been banned wanna know what i can do to be unbanned

i put in a apple

[robust musk]

!appeal You could appeal with the link I provided below

[glass olive]

Hey, @undone vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[undone vale]

i put in a appeal

[robust musk]

Read the whole sentence and your question will be awnsered

[undone vale]

thank you for the helo man

help

@robust musk ?

[robust musk]

@undone vale

[undone vale]

is there a good chance im case will be seen tonight or should i just go to bed lol

i know 1 _3 day but just seeing

[brittle token]

!appeal

[glass olive]

Hey, @brittle token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[undone vale]

#FREE TOONETWORK:(

[open monolith]

yo

my traintunnels entrance at z19 rustoria us mondays is bugged out like crazy

[raw pewter]

got a picture and how bug out it is

[raw pewter]

Fixed / Blocked

[lone sail]

hello i need speak with support

[cobalt leaf]

kicks for cheats, never used them

[glass olive]

Hey, @cobalt leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plain pebble]

how long till ban appeal will be answered

[lone sail]

https://steamcommunity.com/profiles/76561199050127146/

my acc dont let me enter and say me hi risk?

have 4khrs

[vital pond]

Hey, I messaged earlier about my ban from the server for "playing with a cheater"
That "cheater" was my teammate who got banned by EAC for just one day. I think it got triggered by an internet issue or something like that, no cheats were involved. His ban got lifted and my application for unban got approved. But I didn't get unbanned. So I had to message to discord here to get unbanned. I got unbanned, and I can play on the server, but my other teammates didn't get unbanned.
I was curious as to why I was the only one banned, because we were 7 and asked the admin in the application and.. well he banned my other teammate too lol. So I got unbanned but he didn't. Also the original teammate who got banned by EAC and then unbanned by the system, didn't get unbanned on Rustoria too.

If u guys can help with the situation, I would appreciate it.
Here are their steam IDs:

This guy who got the EAC ban:
https://steamcommunity.com/profiles/76561198764829183
This guy who got banned by the admin from the application cuz I complained "Why I was the only one banned"
https://steamcommunity.com/profiles/76561198797798158/

[raven mist]

Seems like they were all unbanned a day ago

[lone sail]

can u answer me?

[vital pond]

They couldn't play yesterday, I can't check it now cuz they are busy. But when they tried to connect to the server (Rustoria EU east long) they got this message:

[raven mist]

4k hours? where?

[lone sail]

https://gyazo.com/c7b9a6d0ba871b9406e19891c366af08

[raven mist]

Yeah they should be able to connect, let em try again

[lone sail]

look xd

[raven mist]

Fake hours yes

[vital pond]

Alrighty, thanks

[raven mist]

now try again and show me an account with actual 4k hours

[lone sail]

what its the problem i boost some hours?

[raven mist]

Literally every hour

😂

Also you're appealing on the wrong account, try again with the account that actually got banned

[lone sail]

yes because the another acc is smurf

[raven mist]

Makes sense now! So your main is having 0 hours and your smurf is having a few hours?

[frank veldt]

I get kicked everytime i join for "suspicios account" how to fix

[violet ruin]

?appeal

[glass olive]

Hey, @frank veldt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[harsh ridge]

Hello, may I ask why my first ban was permanent? Can someone tell me

Can the administrator help me check

[tulip zinc]

Hello, look, my appeal about the ban was accepted, which means I should be unbanned, but the ban is still there and I can't log in to the server. Can you tell me how long it will take to remove the ban, or am I misunderstanding something?

[tulip zinc]

He wrote it for me, my nickname is Network Devil

[harsh ridge]

@raven mist

Is there an administrator helping me

[idle nacelle]

76561198291156649 сheater

rustoria ey long

[tulip zinc]

My steam ID 76561198797798158

[plain badge]

Why Denied :((((

[mint warren]

!report

[glass olive]

Hey, @idle nacelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mint warren]

The administration does not disclose detailed details, all the information you need is listed in the appeal.

[violet ruin]

read your appeal and it should state a deny reason

[violet ruin]

whats the issue

[willow sage]

hey i was banned for cheating when im clearly not i posted an appeal but could i get a reason why i got banned

[plain badge]

No information why

[willow sage]

none?

just says cheating

[violet ruin]

join a rustoria server

theres your reason

[violet ruin]

dm me what your appeal says

[willow sage]

just did

there was an update to my game before i got back on and i got banned shortly after re joing

i also just updated my pc and also none of my teammates got asos ban as it normaly does did i raid an admins base?

[vital pond]

Hey, my teammate didn't get unbanned even though his application got approved and I messaged here earlier and the moderator said it should be ok but he cant join still

[sweet ivy]

hello i need help

[nova ibex]

Can someane help me in DM

[prime thunder]

?

[prime thunder]

lets go here

[prime thunder]

ticket # ?

[sweet ivy]

I was banned for using cheats, even though I don't use them. I wrote a request for unban 6 months ago, and it was approved. Now I'm logging in to Asia, and my ban is still active.

[prime thunder]

Admins cant play

[vital pond]

is that it?

[prime thunder]

same reason? not new?

[sweet ivy]

Yes, for the same reasonэ

[nova ibex]

I cant marshalok it is an screenshot cant send in this channel

[prime thunder]

streamid?

[vital pond]

76561198797798158

[sweet ivy]

I've submitted a ticket for a ban, but it's taking a long time to get a response. The last time I received a response, it took almost a day. I need to access the server with my teammates. Please help me.

[prime thunder]

just write ticket number and your steam id

[prime thunder]

you mean appeal?

[sweet ivy]

yes

[silver dust]

Mars i want to ask how much time is takes for admin to check the appeal

[prime thunder]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[silver dust]

bc my friend gor banned for high risk account

[prime thunder]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[sweet ivy]

🙁

[prime thunder]

i think high risk acc a bit faster

[fickle timber]

when is the wipe for eu small

[prime thunder]

#server-info all info here

[sweet ivy]

I've been banned on your server for the second time, and every time I lose a lot of time, which is very annoying

[violet ruin]

!appeal

[glass olive]

Hey, @sweet ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Should be fixed again, can u ask your teammate to try again

[sweet ivy]

I did all of this, but it took a long time to get an appeal 🙁

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[harsh ridge]

Can an administrator help me

[white wedge]

check my friend's appeal, appeal ID #1db2ad

[harsh ridge]

I was permanently banned the first time I was banned

@raven mist

Who can help me

[worn wren]

how can I appeal? it says my account is at risk

[misty scroll]

https://rustoria.co/support/appeal

[misty scroll]

https://rustoria.co/support/appeal

[worn wren]

thx

[harsh ridge]

But my first ban was permanent, and I can no longer appeal@misty scroll

Can you help me check? Thank you

[misty scroll]

I'm not sure what you are pinging me for, if you already appealed, and you know the decision, then what do you want me to check?

[harsh ridge]

My account was permanently banned from playing games with cheaters the first time, but I am not a cheater

When I joined their team while playing games, I didn't know they were cheating teams

76561199571127335You can check my game duration, inventory, and anything else

@misty scroll

[fickle pawn]

пацаны кто знает русский скажите что делать если кикает за читинг я не играл с читами

[misty scroll]

Write an appeal here: https://rustoria.co/support/appeal

[harsh ridge]

Please help me@misty scroll

[misty scroll]

Stop pinging me

You appealed, it was denied, that's the end of that

[harsh ridge]

I just don't know why it was permanently banned the first time

I just want to know why I was permanently banned the first time. I am not a cheater and I did not cheat

Then the server suddenly permanently banned me

I can purchase a new game account to enter your server and play games, because I really enjoy playing games in this series

[worn wren]

сколько рассмотрят заявку?

по времени

[misty scroll]

Your appeal has been re-opened, please state your case in there

[misty scroll]

Typically 1-3 days

[worn wren]

долго

[fickle pawn]

блин жаль что долго я хотел поиграть в расторию

[misty scroll]

Not really, look at any other type of customer support

[harsh ridge]

I just checked and still can't appeal

Can I send you a picture, administrator

[misty scroll]

https://rustoria.co/support/appeals

Click here

You will see it right here, it is already open

[harsh ridge]

Okay, thank you, administrator

[west smelt]

I was banned from the Rustoria servers for cheating. I want to appeal because I don't understand why I was banned, since I didn't use any cheats or any third-party files.

[misty scroll]

You can appeal here https://rustoria.co/support/appeal

[harsh ridge]

Hello Manager, I have rephrased my reason for the ban and would appreciate it if you could take a look

Thank you so much, administrator, for giving me the opportunity to tell you again why I was banned

[upper aurora]

Hello Manager, I have rephrased my reason for the ban and would appreciate it if you could take a look

when I log in to the server, it shows me a high-risk account

[runic kiln]

admin pls help, i still cant connect in rustoria sea main, because high risk account, but its ban has been lifted before

[vivid crown]

It would be greatly appreciated 🙏

[sturdy terrace]

Please make a report on our website: https://rustoria.co/support

[vivid crown]

For some reason, the website isnt working for me

Thats why i wrote here

But yeah, hes just ragebotting

[south kite]

can you get banned for insiding on here cause my team got insided over night?

[violet ruin]

no

[violet ruin]

f7 report him please

[vivid crown]

I did

I finally got the website to work for me

Sent in a ticket

[idle nacelle]

how to understand that the admins don't want to watch the types who are banned for a suspicious account, and the admins don't care

[terse garden]

where can i speak with an admin for a ban

[violet ruin]

!appeal

[glass olive]

Hey, @terse garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

!appeal

[glass olive]

Hey, @idle nacelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

you need to be patient @idle nacelle

[terse garden]

thx very much

[nova ibex]

Anyone can help me in mine dm?

[woven charm]

Hello, I was banned. I followed the unban procedure on the website. Do you know how long it will take?

[wispy dirge]

The standard response time for appeals is 1-3 business days, but it can be more or less depending on the situation.

How long ago did you put in an appeal?

[woven charm]

It goes back to when there was a big wave of bans and I was part of it, along with my team who didn't ask for anything either, that's why I opened a ticket

[vivid crown]

Thanks for banning the cheater, althought all my loot went straight into his inventory, so now its all gone!

[idle nacelle]

they immediately told me not to write anymore

[sinful ledge]

Dear Sir,
I need your administrator to check my appeal Appeal #67b3b6.
My Steam ID: 76561199887687755.
I was banned for cheating 6 months ago, but I have not been unbanned yet. All my teammates who were banned with me at the time have been unbanned, but I remain banned. I hope you can re-review my ban.
I never use unauthorized third-party software. Could it be that switching accelerators caused a wrongful ban? It might be that a VPN led to a false ban.
I submitted an appeal at the time, but it was rejected, and now I cannot submit a new appeal.

[wispy dirge]

Was the ban for playing with cheater?

[robust musk]

Appeals take 1-3 business days

[sinful ledge]

I submitted an appeal 6 months ago, Appeal #67b3b6., but it was rejected, and now I cannot submit a new appeal.

[robust musk]

No, once an appeal is rejected you cannot fill in more appeals, if its rejected it will mean you have to find other servers to play on (no Rustoria servers)

[woven charm]

No, not at all. I was banned for cheating, but I don't use any cheat software. The only third-party software I use is a VPN, Medal, and CrossairX. I don't have any third-party software or anything else, and I was banned. That's why everyone who was on my team got banned for association bans.

[burnt pawn]

Why is it that on Rustoria EU Monday, when you go down into the metro, it's like a descent into nowhere, and after a couple of meters, there's a void under the map where you fall and die?

[violet ruin]

please dm me where on the map as fast as possible

[stray cedar]

benim tickete bakmayanın anasını avradını

[shut barn]

Can you please look at my appeal and unban me, I did nothing wrong

<@&274971100184576010>

[mint warren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[shut barn]

Thank you

I have 17 thousand hours, I have no reason to cheat for any reason I love the game🤷🏼

[idle nacelle]

admins, the person changed their account and logged back in with cheats, but you don't care

[brazen pike]

I received a ban for allegedly using cheats, but I never used any cheats. Please check. my steam https://steamcommunity.com/id/yafessocial/ <@&274971100184576010>

[limber cave]

Hello, yesterday at 5 pm I spoke with the admins and they told me that they would deal with my issue, but instead they told me to just wait until the block ends. Please help.

[prime thunder]

how i can help you

[limber cave]

I'm ready to undergo any verification just to be unblocked.

[prime thunder]

!appeal

[glass olive]

Hey, @brazen pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

do you wrote appeal?

[limber cave]

I believe that I was blocked without reason and I have proven this before, but I have received no response.

[prime thunder]

!ticket

[glass olive]

Hey, @idle nacelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen pike]

!ticket

[glass olive]

Hey, @brazen pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber cave]

Yes, I wrote an appeal, they wouldn't let me open it, I asked why it wasn't working, they said they'd look into it and just wait, they didn't do anything.

[prime thunder]

when you wrote ticket?

[limber cave]

yesterday

around 1 pm

[prime thunder]

idk, yesterday website had some problems with host, maybe try to appeal today ?

[hushed trellis]

Hello, I just submitted a ticket because I tried to join today and it said I was banned for Cheating? This is a mistake as I am not and have never cheated in Rust.

[limber cave]

and what will this change? I think that perhaps no one will take care of her either... because they told me to just wait.

[prime thunder]

you mean appeal, not ticket yes?

[hushed trellis]

Yes, my apologies.

[prime thunder]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[hushed trellis]

Thank you, appreciate it.

[limber cave]

It still says I don't have any bans...

[prime thunder]

.

[limber cave]

You can check me out, or something like that, because unfortunately I don't have much time left... I would really like to play on your project again

Yes, that's it. I asked why they gave such a verdict, but I got nothing.

[prime thunder]

reason for ban?

[limber cave]

Playing with a cheater on the same team, even though I proved that I didn't know and didn't use the player's privileges in any way.

[prime thunder]

doesnt matter he kill all guys but not you, so you will not get unban

[prime thunder]

just wait few days

[limber cave]

Even if I was next to him for no more than 5 minutes, at that moment no one was killing anyone...

If possible, I would like to ask you to reduce the period a little if possible, the 1-day ban period does not coincide with the new wipe

Even one day is important to me, out of the whole month that remains for me.

Tell me, is this possible?

[prime thunder]

i think no

[limber cave]

it's a pity

Okay, thank you

[brazen pike]

Hello @prime thunder . I created a support request on your website, but the solution will take 1-3 days. This means all the items I earned this week will be wasted. I was playing without any problems 2 hours ago, I closed the game briefly and when I tried to open it again I encountered this error.

[prime thunder]

ok 1 sec i will send to admin

[brazen pike]

thank you so much

[prime thunder]

ticket id?

[brazen pike]

Appeal #e0ee16

this one?

[native bear]

Appeal #fa56d9 please fast

[keen wigeon]

Can someone help me, when im getting in the server i can't get up my bed

[brazen pike]

@prime thunder by the way this ticket for eu mondays. I've been playing on your server for over a year.

[keen wigeon]

and when i can the server stop working and it's all freeze

[prime thunder]

your connection is okey?

[prime thunder]

test your internet

[keen wigeon]

everything is okay

i can go on others server and it's working but not this one

[prime thunder]

i think you should write ticket in #network-support

[native bear]

pls Appeal #fa56d9

[prime thunder]

stop spamming you create this discord acc today...

[native bear]

ok

[idle nacelle]

ебучая растория

[native bear]

Можно разбанить

Меня система забанила за -3 дефолтных

[violet ruin]

Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[fickle breach]

how long does an appeal take?

Appeal #6185ec

[violet ruin]

1-3 buisness days

but can be faster

[fickle breach]

i dont understand why i donate to a server that bans me for something i did not do

how refund

[violet ruin]

!cancel

[glass olive]

Hey, @fickle breach

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[balmy cypress]

check your appeal

[serene axle]

За что бан повесили High Risk Account

[keen wigeon]

can you help me in my ticket sir?

[quick root]

где кинуть бан на хуйню у которой 300 часов и мне голову онли вешает?

[serene axle]

https://steamcommunity.com/profiles/76561198885896782/ Profile open not clear why ban

[fickle breach]

i refreshed my client and i am still not able to load in

[balmy cypress]

takes 5-10 mins

[fickle breach]

oh, my bad! thankk you for your professionalism and speed in this matter

[serene axle]

help admin

[brazen pike]

hello @balmy cypress can you help me in my ticket? Appeal #e0ee16 I created a support request on your website, but the solution will take 1-3 days. This means all the items I earned this week will be wasted. I was playing without any problems 2 hours ago, I closed the game briefly and when I tried to open it again I encountered this error.

[robust musk]

yes, we do not make any exceptions so you would have to wait the 1-3 business days

[robust musk]

im here to help

[violet ruin]

!reportru

[glass olive]

Привет, @quick root

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[violet ruin]

!appealru

[glass olive]

Привет, @serene axle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[brazen pike]

@robust musk that's okey but I didn't use any third-party software or cheats. Everything was normal two hours ago. I logged out of the game and when I logged back in, it said I was banned for using cheats. I got a pretty good amount of loot in Monday's wipe, and now it's all going to waste. Do you think that's fair?

[robust musk]

yes, would you like it to play against 'allegedly' cheaters? it is a precaution we take to improve the best experience for everyone, please just have a little patience while the admins carefully review your ticket

[keen wigeon]

can a staff look my ticket pls?

[topaz void]

Hello guys , I'm having problems: I'm banned from Rustoria for cheating. I haven't played on Rustoria for a long time, and now I'm trying to log in, but when I spawn my character, I'm thrown back into the lobby with the message "Cheating."
Where can I appeal?

[robust musk]

!appeal

[glass olive]

Hey, @topaz void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

hey! report or appeal?

[keen wigeon]

Europe-2644

[robust musk]

it was a question, is it a report ticket or an appeal ticket

[keen wigeon]

what's the difference

[keen wigeon]

.

[robust musk]

you will hear back from the admin team soon

[keen wigeon]

the bot told me to f1 kill to resolve my problem but i losted a lot of guns doing this am i going tog et those back?

[robust musk]

ask in your ticket

[keen wigeon]

Nobody respond there’s only the bot

[wispy dirge]

When did you put in the ticket

[keen wigeon]

Network support

[wispy dirge]

No no when, like today, yesterday etc

[keen wigeon]

Today

My loot gon despawn

[wispy dirge]

What network issues are you having?

[keen wigeon]

It’s a server problem

Between my country and the server

[wispy dirge]

You will have to wait for a reply from that team then.

Assuming a VPN isn't working?

[keen wigeon]

Wdym by assuming vip

Oh mbd i didn’t read the good word lmao

[fossil viper]

I've been banned for 16K hours, but I want to play on your server. You've unbanned real cheaters after a year, but you haven't unbanned me after 4 years, even though I haven't played with cheats. https://steamcommunity.com/profiles/76561198811653099/

[violet ruin]

!appeal

[glass olive]

Hey, @fossil viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil viper]

this is not the first time I've written a ticket, and the answer is the same, but I believe in people's foresight and hope that I will be unbanned.

[violet ruin]

was it denied?

[fossil viper]

There was a refusal

[violet ruin]

then you will have to play elsewhere

sorry

[fossil viper]

they gave us a timeout on the website and blocked our tickets

and how can you break up

[fossil viper]

ask your main administrator or give me his contact information, and we will find a common language

[random geyser]

This is getting ridiculous. My account was suspended two days ago, and I contacted support, but I haven’t received any response at all. When am I going to get a reply?

[robust musk]

its noted between 1-3 business days more or less based on your situatuon, please have patience until the admins respond

[keen wigeon]

not working with any VPN

[wispy dirge]

In that case you will need to wait for that team to reply

[native bear]

Appeal #fa56d9 pls fast

[keen wigeon]

🫤

[wispy dirge]

Shouldn't be too long before they get back to you, just have to give it a little time is all ❤️

[obtuse robin]

bro i think im bouta get raided by a cheater i promsie admins it will take u 2 second to see hes evil first played rust 7 days ago and he only headshots

my teamate already made a ticket Ticket #a6480d

[violet ruin]

well report him and wait

tickets are done in order

[obtuse robin]

fuck bro alr

[raven mist]

Just FYI , your ticket is being reviewed still

[obtuse robin]

alr ty

[open sail]

how long does rustoria support take to awnser a ticket?

[winged grail]

i need a mod

i got falsly banned

[gentle flax]

how to appeal a ban

[glass olive]

Hey, @winged grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @gentle flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged grail]

got banned for no reason

[glass olive]

Hey, @winged grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[random elbow]

How do I report a cheater on here?

[lyric basalt]

!report

[glass olive]

Hey, @random elbow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random elbow]

!report

[glass olive]

Hey, @random elbow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime thunder]

!appeal

[glass olive]

Hey, @gentle flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime thunder]

oh you already get answer, sorry

[wooden lantern]

Fui banido injustamente no servidor, nunca usei trapaças e nem cheats, me dêem um retorno estou ansioso para voltar .

I was unfairly banned from the server. I never used cheats or tricks. Please give me some feedback; I'm eager to return.

[normal orbit]

!appeal

[glass olive]

Hey, @wooden lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged grail]

!appeal

[glass olive]

Hey, @winged grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern shuttle]

Can I get an admin to change all my door skins just for fun? Thanks much. US server.

[prime thunder]

No

[modern shuttle]

Thumbs up emoji!

[undone thunder]

you think everyones cheating cause ur ass

[balmy cypress]

We can’t as it’s official, otherwise I’d take great pride in putting some awful skins on your doors

[modern shuttle]

I understand and appreciate the response. My apologies

[novel basin]

anyone know why i cant add SEA Long and SEA Main APP to my discord but i can add the SEA Medium APP?

[balmy cypress]

Haha no worries man no need to apologise

[balmy cypress]

We can’t help with this, it’s not our goal to have it on other discords but if you can figure it out then go for it

Likely not working due to the bots crashing or something, try again tomorrow

[novel basin]

okay thanks

[modern shuttle]

Heart emoji

[heady badge]

hey @balmy cypress can u help me

ethan
76561199592556028 - this is my steam account and i was banned for playing with cheater for my first time ever on rustoria and all my friedns happened to get a 1 week ban but i was the only who didnt im not sure why. Im not even allowed to appeal aswell. Is there anyway you can look into this? you can see my whole UI got 1 weeks but i got perm even tho its my first offense. Please lmk i love rustoria

[sonic mantle]

Hello, i would like to follow up my ban appeal it been 3 days and there no response yet. Here the appeal number #d80d76. Thank you

[gilded bough]

banned when i get rust in my account and never get unbanned whit no cause of it bro xd, played ever wipes in any servers and get premium state but doesnt get banned from rustoria

that was crazy

gl getting unbanned men

[heady badge]

pls someone lmk, i love toria and its been 20 days now

[gilded bough]

accept its men i get banned and its been almost 1 year from that bann

never get unbanned

i have 700 hours after getting banned and premium status but it doesnt matter

never get banned in others servers too

just getted the answer "that its the finally decision" XD

[heady badge]

bro stop talking to me who tf r u lol. admin pls reply to me 76561199592556028 - this is my steam account

ur a secret cheater thats evading vac ban thats prob why

[gilded bough]

never in my life getted 1 vac or ban in any server/game xd

what you think bro, my bad if you get mad

[prime thunder]

WHy new acc?

[heady badge]

because it wont let me text on my other, and i still believe i dont deserve the ban length. I agree that the ban is deserved but id like a time length. its my first offense and it wont happen again and all my teammates got 1 weeks when theyve had multiple offenses but its my first

[prime thunder]

give me any proof i will send to admin after this