support

[solar grail]

well it's not fair I'm not a cheater and there are no bans on other servers I really like your server why is it so easy to get banned is it fair ?

[shy remnant]

I understand your frustration, but we've given you all the answers we can share above mate

[solar grail]

I haven't seen any evidence that I'm a cheater, and I'm not.

[balmy cypress]

damn thats tough

come on piwel show this man proof

https://tenor.com/view/scream-loud-scream-girl-kid-hispanic-girl-gif-3761151244536557927

[shy remnant]

https://tenor.com/view/agent-smith-matrix-info-information-gif-25729628

[solar grail]

guys, I just want to talk on discord, even if it doesn't change my decision

[shy remnant]

What's the point then ? I don't get it

[solar grail]

just understand how a ban works if no one has banned you before

[shy remnant]

As said, all the above conversation is all the answers we can give you

No matter how hard you insist

[solar grail]

why did they tell me to write other accounts and immediately block my appeal

[shy remnant]

Please

Read again all of the above conversation

I wish you a very wonderful day

[solar grail]

I understand that I don't understand your decision, but I just want to know why I can't file more than one appeal.

[balmy cypress]

because we already made up our mind and you won't be unbanned

[shy remnant]

https://tenor.com/view/donald-trump-potus-president-georgia-dalton-gif-19834205

[solar grail]

and my teammates were banned forever because I'm a strong player?

very dumb logic....

and my teammates were banned forever because I'm a strong player?.???

or they have a certain amount of time?

[balmy cypress]

they have a week I think

and you are banned because you are a cheater

you are not a strong player

don't make such silly jokes

[solar grail]

Why can't you believe it?

[balmy cypress]

believe what polyak

[solar grail]

I'm asking you to play on the broadcast and refute your words

[solar grail]

this is if I'm writing on behalf of a friend

[fathom gulch]

мда дали бан в первые часы игры отколони мне первую апеляцию сказав что у меня были другие акк с читом хотя у меня больше акаунтов небыло чем этот забаненый, а вторую апеляцыю тупо оклонили даже ничего не ответив ... мда

[balmy cypress]

you are not making sense but it doesn't matter

[shy remnant]

It's not even your ban .........

[balmy cypress]

the cheating ban won't be removed

[fathom gulch]

да это просто пиздец какой то

я хочу сьебаться с рустопии нахуй сюда, а они мне баны без причины пизданули я вахуе

[shy remnant]

You know we can use translators ..

Please write in English if you actually need help, if not, you can head to #general

[fathom gulch]

I need help. I was banned for cheating during the first few hours of playing Rasta. I just bought it and joined your server. I played for three days and was banned. Now they're rejecting my appeals.

[pearl marsh]

I NEED HELP MAN W13 ON RUSTORIA MONDAY CHEAT IS NAME IS IM SOORY IM SO BAD

[robust musk]

!report

[glass olive]

Hey, @pearl marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fathom gulch]

will you ignore me?

[fathom gulch]

You said you could help

[robust musk]

You only have one chance to appeal, once denied you will no longer be welcome on the server and will have to find another place to play. i hope this helps...

[fathom gulch]

Why should I look for another place? I want to play on Rustoria. I was banned by mistake and they don't want to check it. Why is there moderation here if everything is done badly here? I don't want to argue and bother people. Why not just help ordinary people? Why is there so much moderation here?

[robust musk]

your appeal got denied right?

[fathom gulch]

Yes, twice, explaining this by saying that I supposedly have other banned accounts with cheats, but I only have one Steam account, I was the only one who used it, and I was online at the time I got banned, I couldn’t even kill anyone, what cheats!

[robust musk]

If an appeal got denied that will be the final decision, that means an admin already has looked into your case and made a judgement from that moment.

That will unfortunately mean that you have to find somewhere else to play. Goodluck!

[fathom gulch]

That will unfortunately mean that you have to find somewhere else to play. Goodluck!

[fathom gulch]

I'm just in shock. Why didn't they do a thorough check? Why did they check me and give me the wrong verdict? Oh my God, I just want to look this person in the eye and tell him where you saw other accounts and where you saw cheats.

[fathom gulch]

Well, yes, that's right. It's better to say we checked everything. You're a cheater, go play, than to figure out the situation. I was told to be more polite, but it doesn't matter here since you simply don't care about honest players! Yes, yes, I'm a "cheater" who's been waiting for an unban for 9 months, filing appeals, and they talked to moderators, but I have nothing to do.

[cobalt jackal]

If your appeal has already been denied, the decision is final. Continuing to discuss it here won’t change the outcome, so it’s best to move on.

[fathom gulch]

I don't expect any changes anymore. I just have one question. Do you think it's okay to ban a player without cheats or other interference and refuse to unban them, or are you 100% sure the moderators are right?

It seems to me that no one will answer my question)

Что тут происходит на самом деле

Со стороны это выглядит как «пофигизм», но обычно причина другая:

🔒 Античит сработал автоматически (по связям, сигнатурам, поведению)

👮‍♂️ Админ не проверяет вручную заново, а лишь подтверждает лог системы

📜 У крупных серверов (Rustoria, Facepunch-style) правило жёсткое:
1–2 апелляции = финал, без диалога

⚙️ Им проще отклонить 10 невиновных, чем пропустить 1 читера
(да, это звучит мерзко — но это реальность)

Это не значит, что ты виноват.
Это значит, что система у них бездушная.

[cobalt jackal]

If your appeal has already been reviewed and denied, the situation has been evaluated by the admin team, and any further discussion here is pointless. Please move #general

[fathom gulch]

Why is it so hard for the administration to take 10-15 minutes to make sure I don't have cheats and to unban me? Why don't you want to handle this situation properly? I want to look you in the face. I want to see you writing this to me with such a calm face.

[compact wave]

I need a ticket

[fathom gulch]

Why why why why why!!!!!!!!!!!!!!!!!!

[cobalt jackal]

!ticket

[glass olive]

Hey, @compact wave

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fathom gulch]

@minor temple You banned me by mistake. I've been wasting 10 months trying to get you to unban me or give me a thorough review. Why do you care? Why are you so heartless? Why are there so many officials here if the broken appeals system decides everything?

@slow vaporYou banned me by mistake. I've been wasting 10 months trying to get you to unban me or give me a thorough review. Why do you care? Why are you so heartless? Why are there so many officials here if the broken appeals system decides everything?

@hearty fulcrum You banned me by mistake. I've been wasting 10 months trying to get you to unban me or give me a thorough review. Why do you care? Why are you so heartless? Why are there so many officials here if the broken appeals system decides everything?

[cobalt verge]

lmao

[fathom gulch]

@toxic shard You banned me by mistake. I've been wasting 10 months trying to get you to unban me or give me a thorough review. Why do you care? Why are you so heartless? Why are there so many officials here if the broken appeals system decides everything?

[alpine parrot]

@silent pawn

[hearty fulcrum]

If you continue to ping every staff member, you will be muted

[cobalt verge]

new account brother and try again

[robust musk]

that would be ban evasion and is bannable 😄

[cobalt verge]

no shit man 🙂 wow

[hearty fulcrum]

You have already received support @fathom gulch
I advise you to move on now.

[long wren]

Wait for the response to the appeal

[cobalt verge]

not if your not caught 😉 wink. You lot haven't banned me yet. Been playing for two months

[hearty fulcrum]

Your comments are unnecessary. This is the support channel. If you need help, please state what you need help for. If not, please move to #general and refrain from making comments in support

[cobalt verge]

shut up you tart

[compact wave]

Playing with ban evader,... May I ask how I should solve the ban if I am prompted with this

[fathom gulch]

Did I translate it incorrectly or did you say support?

[long wren]

if your banned please submit an appeal

https://rustoria.co/support

[silent pawn]

Hi, my appeal was rejected because they allegedly said I was playing with cheats, but that's not true. I want to know the reason for the ban during the game. How is the admin doing on the server? My nickname is watter and bashar. I only have 800 hours in this game and after killing two players under my house I get banned. Is this even logical? Or maybe they are the admin's friends and he is covering for them.

[hearty fulcrum]

You have already received help. There is nothing more to say. Your appeal is denied. This will not change.
You need to stop calling every single staff member to help you. If you keep doing it, you will be blocked from typing here.

[hearty fulcrum]

Hey, have you submitted an appeal yet?

[compact wave]

I was rejected once. If I apply again

[hearty fulcrum]

?steamid

[glass olive]

Hey, @compact wave

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fathom gulch]

And if I'm innocent, can you believe it? Can you admit a mistake? Why do you need Steam support here if you're directing people to a site where the appeals system is broken?

[silent pawn]

Yes

It was rejected without explanation. I have a clean PC and I can provide everything for verification if you fire the admin who ruined my day off yesterday.

[compact wave]

76561198436001259

[hearty fulcrum]

You do not need support. You already received support. The decision is final.

[hearty fulcrum]

Please wait a moment.

[hearty fulcrum]

If your appeal was denied, then that is the final answer.

[fathom gulch]

You didn't answer the question. You could allow an innocent person to be banned.

[silent pawn]

You understand that you banned me for nothing, you banned me just like that, but in which rules does it say that this is allowed or should I report you higher up?

[hearty fulcrum]

You cannot apply more than once. Your appeal was already rejected. The decision will not change.

[silent pawn]

You just banned me without explaining the reason.

[compact wave]

I'm just a victim. I like your server and I want to play here

[hearty fulcrum]

I'm not the admin in charge of your ban. You can feel free to DM our management if you feel that there is an issue. Also, the reason was already given to you in the ban reason and the disconnect message.

[wary plank]

i buy the eu main vip but i didnt get it

[fathom gulch]

какие же вы сыновья шлюх что бы вы все здохли гниды ебаные обращаюсь ко всем кто увидит это сообщение а эти уебаны пускай переводят СЕРВЕР КУСОК ЕБАНОГО ГОВНА ГДЕ БАНЯТ БЕЗ ДОКОЗАТЕЛЬСТВ И НЕ ХОТЯТ ИСПРАВЛЯТЬ ОШИБКУ НАСЛАЖДАЙТЕСЬ ЭТИМ СЕРВЕРОМ ПОКА МОЖИТЕ ПОТОМУ ЧТО РАНО ИЛИ ПОЗДНО ВАМ ТОЖЕ ПРЕЛЕТИТ БАН КАК И МНЕ И ДРУГИМ И СОВЕТУЮ ВАМ УЖЕ ИСКАТЬ АН ВСЯКИЙ СЛУЧАЙ ДРУГОЙ СЕРВЕР

[long wren]

#payment-support please make a ticket

[raven mist]

Take a chill pill

[silent pawn]

Okay, I'll check it in the game when I get home and write.

[hearty fulcrum]

You are not just a victim. You played with cheaters and ban evaders many times.

You cannot play on our servers because you broke the rules.

You will have to find another server to play.

[silent pawn]

@raven mist Explain to me the reason for yesterday's ban

[compact wave]

I'm Chinese. I once played with Australians, but we couldn't speak the same language. We just played together and had no communication. We just lived at the same base

[raven mist]

Lily already told you

[long wren]

@alpine parrot

[hearty fulcrum]

Also, the reason was already given to you in the ban reason and the disconnect message.

@silent pawn

[hearty fulcrum]

.

[silent pawn]

Do you understand that you unfairly banned 5 players yesterday?

[raven mist]

Playing with cheaters?

[hearty fulcrum]

Your appeal decision will not change. Your ban will remain. You are no longer welcome to play on Rustoria servers because you broke the rules many times.

[silent pawn]

Lol, what cheats did I use? I have an official, my only Steam account, I haven't been banned for cheats, I only have 800 hours in this game and I've killed two players who tried to deep-play us. What were my "cheats"?

[alpine parrot]

What kind of cheats does he have? What did he do to cheat lol, did you see something cheating and for 1 moment, which could have been luck or lag of the game, you banned him?

[compact wave]

If I maintain a good gaming record in the coming years, will I be unlocked

[raven mist]

We already told you today

[balmy cypress]

We don't explain the type of cheats, but you can rest assured that caught your group and stopped you from using cheaters

[hearty fulcrum]

No, the decision will not change. You already broke the rules too many times. It's too late now. Your ban is permanent.

[alpine parrot]

you're drunk man, go get sober, you banned a man for nothing, he doesn't have cheats and he can prove it, but you won't look at the evidence because you think you're the smartest

[silent pawn]

Do you understand that you are not a competent admin?

[raven mist]

What evidence?

[raven mist]

Thank you

Ill try to get sober

[silent pawn]

Try to listen to players who play without cheats, where did you see cheats in my game yesterday?

[raven mist]

Again. Like any other reputable community. I will not let you know what got you caught

[silent pawn]

Because there is no such reason, you made something up and thereby undermined the server's reputation

[alpine parrot]

Apparently we offended your friends on the server.

[raven mist]

Why would i randomly ban someone?

[raven mist]

I dont have any friends, so you cant offend any

[silent pawn]

I have the same question for you, why did you ban me for no reason?

[alpine parrot]

Any evidence, tell me what to provide, he will provide

[hearty fulcrum]

You are not banned for "no reason." We have told you many times that you were given the reason. The reason is for cheating.

[hearty fulcrum]

Admins of a reputable server will never show evidence for bans. Your friend was investigated and found to be cheating. That's it.

[alpine parrot]

Will there be proof?

[silent pawn]

I'm currently waiting for a response from the person who banned me.

[hearty fulcrum]

Admins of a reputable server will never show evidence for bans. Your friend was investigated and found to be cheating. That's it.

[hearty fulcrum]

You were already given a response from the admin who banned you. You received the response in your appeal. The ban is correct, and it is permanent.

Find another server to play.

[silent pawn]

If we were guilty of something, we wouldn't be wasting time on this showdown right now. But there's a reason we were banned for no reason, and I want to get to the bottom of it.

[alpine parrot]

hahahaha, this is just crazy nonsense, I've never heard anything dumber, the guy was banned for nothing, he's sitting here and justifying the mistake of another admin.

[hearty fulcrum]

You were banned for cheating. That's it.

[silent pawn]

Okay, do you mind me telling you about your ban of my team?

[hearty fulcrum]

There is no mistake. You are in #support channel, so I am providing #support and answering your questions. If you would prefer that we do not help you, you may feel free to leave the #support channel.

[hearty fulcrum]

It seems to me you're already telling me about it, but go ahead.

[silent pawn]

You're just losing adequate and clean players, is that even reasonable?

[hearty fulcrum]

You were banned for cheating after being investigated. The admin's decision seems reasonable to me.

[alpine parrot]

There is a mistake, he doesn't have any third-party software, no macros, the administrator was drunk, the admin was protecting his friends on the server.

[silent pawn]

Okay, I want to see your stupid investigation too, I'm involved in it, so I can demand it from you

[hearty fulcrum]

The admin conducted a fair investigation, and your friend was found to be cheating. Rustoria is an official server. We conduct fair and thorough investigations. You are making assumptions.

[hearty fulcrum]

Admins of a reputable server will never show evidence for bans.

[silent pawn]

How do you conduct an investigation if you don't even call someone in for an inspection? I wonder.

[silent pawn]

because they are fake

[silent pawn]

And what exactly did I cheat at?

[hearty fulcrum]

We are admins. We have ways to investigate. No reputable server will tell players how investigations are done or provide evidence.

[silent pawn]

This once again confirms your incompetence.

[hearty fulcrum]

You may choose to believe what you wish. Either way, your ban will remain.

[austere quest]

Do game developers tell people how they are caught cheating with anti cheat?

No.

They don’t. There’s no difference in this situation. No reputable community shares evidence or methods of rule enforcement as Lily said. Given that you no longer need support and you’ve already been provided the information, please move to #general

[toxic shard]

Not sure why if you feel like we are such incompetent why do you want to force your way back in our community

[alpine parrot]

Except he doesn't have any cheats, and your admin was drunk.

[austere quest]

Move to #general . I’m sorry you feel we’re incompetent!

[alpine parrot]

because you made a mistake, either your admin has friends on the server, or he was drunk.

[long wren]

#general

[austere quest]

This channel is for support not complaining of what you feel is a false ban. Move to #general

[elfin pier]

hello i tried playing one of these server wich i never played before and it says im banned for no reason and when i create a ticket to appeal it says ban not found some can help me

[long wren]

!steamid

[glass olive]

Hey, @elfin pier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[elfin pier]

where you want me to send the id

76561198308981493

[balmy cypress]

connect in 5 minutes

[shadow moth]

how do i check my appeal

[balmy cypress]

theres no point in checking it as you won't be unbanned early

[shadow moth]

dam aii thanks tho

[foggy fern]

Hey I saw something about you guys partnering with certain streamers? How would one become partnered with rustoria?

[stiff maple]

how can i appeal

[silent pawn]

so I came home and started the game to read the reason for my ban.... I started connecting to the server, and the reason for my ban was just cheats. Where are the explanations you promised me?)))

[silent pawn]

@hearty fulcrum

[cobalt jackal]

!appeal

[glass olive]

Hey, @stiff maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt jackal]

#support message

[silent pawn]

Are you really that dumb and worthless? have you banned a cheat-free acc without checks, and even your main moderator is retarded?(

[cobalt jackal]

This has already been fully reviewed through the appeal process. We don’t provide further explanations or evidence beyond that, and the decision is final. Continuing to argue about it here is pointless so please move on to #general

[silent pawn]

There's a point to arguing with you, you ban regular players for no reason, and they waste their time playing on your server. Aren't you a piece of shit after that?

[silent pawn]

Why do you offer the option of epilation if you reject it for everyone?

[cobalt jackal]

There is no point in arguing with anyone about this. Please move to #general

[silent pawn]

No, I still need support. I haven't received any explanation for my ban, or are you now trying to decredit me because of my skin color or sexual orientation? Since I don't have any cheats?

[cobalt jackal]

#support message

[silent pawn]

Unfortunately for you, FacePunch answered me differently.

and also, you told me that the reason would be indicated in the game on the loading screen, but it is not

[neat pumice]

Cheating

You have been given the reason multiple times

Time to move on

[silent pawn]

WHAT SPECIFICALLY IS THE CHEAT, YOU STUPID BASTARDS, IF THERE ARE NO AND THERE NEVER WERE, I'M INTERESTED IN WHAT YOUR STUPID ADMIN SAW AS A CHEAT FROM A PLAYER WITH AN ORIG ACCOUNT WITH 800 HOURS
AIM WALHACK ?!

[neat pumice]

You're not going to get that information I'm afraid

(As you have already been told)

[silent pawn]

Wait for advertising on your server from Magicow

[dusk vapor]

[prime inlet]

I know this is a few months late but I got banned recently for posting a lfg in general on accident I think it’s bc every time I open rust discord on my phone it puts me in general and I just copy and paste

[fading island]

Good afternoon, I can't access the server.

[robust musk]

hi there! what does the kick message say?

and on what server?

[fading island]

cheating. But I've never played with cheats and only logged into the server yesterday for 20 minutes.

[robust musk]

have you already appealed?

[fading island]

how

[robust musk]

!appeal please use the link below

[glass olive]

Hey, @robust musk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

use this link please read the message fully 🙂 that should sort it

[prime inlet]

Anyone know how to appeal rust official discord I got banned recently for posting a lfg in general on accident I think it’s bc every time I open rust discord on my phone it puts me in general and I just copy and paste

[fading island]

I sent for an appeal

[violet ruin]

awesome please wait

[violet ruin]

not sure if it is possible to appeal there

[digital urchin]

hi

i got banned me and my friends for no reason

[sturdy terrace]

?appeal

[glass olive]

Hey, @digital urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken raven]

Can you check the Appeal #436513 ?

[cobalt jackal]

The standard response time is 1–3 business days, but it can be more or less depending on the situation. We can’t speed that up here.

[fading island]

no need to appeal anymore, I reinstalled the rast and now there is no error

[wise lagoon]

Admins, please tell me, on Rustoria EU Long, will the research remain after the global wipe?

[raven mist]

Nope

it will wipe

[naive wave]

Hi team,

Any consideration on my server ban? I have not played for long in rust (just bought last november - might be a reason that I was listed high risk)

I play lots of FPS games, such csgo and pubg. Maybe new account = must be noob skill set.

I hope I can play this high pop server with some friends.

[robust musk]

if an appeal got denied it would be the final decision

[naive wave]

any explanation why or any findings that I might have done? I just played with little time after work. One day when raiding, just boom, high risk without additional comms from official admins.

[violet ruin]

google what high risk account means

or ask chat gpt

[naive wave]

will do.

[pulsar elbow]

Hi

SEA Long server doesnt working

[devout ermine]

idk why it wont let me join US mondays

it says im cheating but ive never played rustoria on the account

[pulsar elbow]

i cant join too

[devout ermine]

it lets me load world but then it says done and instead of going into prefabs it says returning to menu then it has "unable to join due to cheating" over the rejoin button

[cold pond]

My Friend is unable to join this discord, surely it's a mistake, he said he's never joined before. I want to make a ticket on his behalf, his discord id is 1381030937659445258

[hexed nimbus]

!appeal

[glass olive]

Hey, @devout ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight stump]

@balmy cypress

[edgy steeple]

czy jestem w stanie dowiedziec sie czemu cytuje"Your appeal has been denied. You are no longer able to add to the appeal. "

[balmy cypress]

@tight stump

[tight stump]

sup

6 more days ?

[vocal osprey]

can i get an admin

i got an high risk account i dont know why

[austere quest]

!appeal - Go ahead and appeal and the admin that banned you will review the ban! 🙂

[glass olive]

Hey, @vocal osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opaque nexus]

It wont let me cancel my subscription. I hit the button and nothing happens

[balmy cypress]

what are you typing into the box?

[opaque nexus]

I wish to cancel

[balmy cypress]

?steamid

[glass olive]

Hey, @opaque nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[opaque nexus]

76561198014157441

[balmy cypress]

closed for you now

[opaque nexus]

thank you so much

[stone rain]

Bro, I woke up the next day, and is it still not my turn to appeal?https://steamcommunity.com/profiles/76561199863225539/

[balmy cypress]

we will have a response soon

[stone rain]

OK, thank you

[limpid cipher]

76561199840471677 76561199320429915 can u check them out thanks !!

[median crown]

!report if you suspect a player of foul play then please create a ticket on the support website

[glass olive]

Hey, @limpid cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slate talon]

how do i check if i still have vip

[balmy cypress]

https://donate.rustoria.co/account.php

click this

at the bottom it shows expiry date

[flint yarrow]

yo

where use ticket

[long wren]

!ticket

[glass olive]

Hey, @flint yarrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint yarrow]

I couldn't access the Steam website. Could you please help me with something?

[tawdry anvil]

Are unbans available yet? got banned like maybe 6 months ago when I wasnt cheating or anything like that so just wondering if you guys made any rule changes

[flint yarrow]

me to bro by pro player have band high risk account his new account me buy game

[long wren]

why?

[long wren]

If the appeal is denied, it is impossible.

[long wren]

if your banned or what

[flint yarrow]

My internet connection is so stupid.

[tawdry anvil]

das crazy man, false banned and I cant even play my fav servers 💩

[flint yarrow]

Why did the admin tell me that I only had one account banned, but then he banned my account with 1,000 hours of playtime?

[long wren]

I think it would be better not to use cheats on other servers.

[tawdry anvil]

didnt use cheats on any server lol

[cold pond]

@balmy cypress

[long wren]

your friend banned?

[long wren]

please submit an appeal https://rustoria.co/support

[long wren]

🙃

move #general

[flint yarrow]

I can't log in to Steam.

[near cobalt]

can i get a admin??

[cold pond]

My friend is banned from discord, not the server or website

[near cobalt]

im tryna raid and i got this kid griefing free camming are shi

[cold pond]

"ban not found"

[cold pond]

created a general ticket #bb7255

[long wren]

ah

[hazy dagger]

can some 1 look at my appel plases

please

@dusty sorrel

[long wren]

when did you submit an appeal

[hazy dagger]

10 mins ago

[dusty sorrel]

An admin will look into it

it takes 1-3 days

[hazy dagger]

thanks

[dusty sorrel]

no need to tag next time 🙂

[hazy dagger]

sorry

[long wren]

and only banning admin can reply

[hazy dagger]

ok

[hardy crow]

how to i submit a unban

i added this kid to my team ui because he said he was new and wanted help and he was like really good and i go banned for associating

but he didn’t have code to my base or nothing

[earnest quiver]

!appeal

[glass olive]

Hey, @hardy crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent gulch]

!ticket

[glass olive]

Hey, @latent gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hardy crow]

thanks

does my base get destroyed if i get banned

[dry ferry]

hey, how to start a game at combat arena, i just keep tping back

[rare axle]

Does anyone know the website that can query all server files?

I want to find a quick-clearing server to join.

[hasty horizon]

banned for playing with a cheater submitted appeal please unban trying to play rn

[cold pond]

@long wren

[long wren]

#looking-for-group

[long wren]

Wait for the response to your appeal

[hasty horizon]

i was trying to play tonight

[long wren]

what your friend banned reason

[hasty horizon]

are any admins on to review it could you ping them

[long wren]

only banning admin can reply to appeal

[hasty horizon]

it dosent even say who it was

[long wren]

You don't have to know, just wait for the answer

[hasty horizon]

thats dumb accoiation bans are only 2 weeks i thought

[hazy dagger]

can osme one look at my appel

[cold pond]

Doesn't say any reason. He's never joined this discord.

[long wren]

he can find out by trying to connect to the server. please find out.

[cold pond]

He did try, i can post the picture but it wont allow me

[cold pond]

"invalid invite, the user is banned from the server"

[long wren]

I didn't understand

If he connect to the rust server, you will see the reason. @cold pond

[cold pond]

he is banned from this discord. Not from the rust server.

[long wren]

If he never accessed the server, there is no reason for him to be banned.

but if he was banned, there's a good chance he was banned for a reason.

[cold pond]

OK but he cannot join the discord server bc he is banned

[long wren]

I don't think there's anything I can do to help you.

[cold pond]

his discord id is 1381030937659445258, please let me know why

[cold pond]

are you a discord moderator?

[long wren]

yes maybe

[cold pond]

Sounds good please put me in touch with someone that has the capability to look into discord ID 1381030937659445258 ban reason

[long wren]

If there is an admin around, they will help you. Please wait.

[cold pond]

Please ping me when you find someone, thank you

[long wren]

The admin will tag you if they are around.

[cold pond]

are you unable to forward my request to someone with discord admin?

[long wren]

no because it's not an urgent issue

[cold pond]

didn't realize yall only dealth with emergencies

Can't tell if you what you wanted more, to yap or to waste my time, but mission accomplished. I wish you would have lead off the conversation with you aren't able to make any changes. Thanks anyhow.

(or contact anyone who can)

[long wren]

#support message

what do you need help with @silent osprey

[sonic lion]

Unsure if its a game bug or due to the fact that the server is perma lagging all week, but the daily server restart 20min ago literally opened back up all my 100+ doors with door controllers (they were closed 25min ago before the restart)
(EU Medium)

[drifting herald]

Please make a report at https://rustoria.co/support/report rather than calling them out here

[stone rain]

Hello, I would like to ask if purchasing a membership will speed up the appeal process.

[wispy dirge]

It will not.
You will hear back within 1-3 business.

With it being the holidays give it a little more time 🙂 ❤️

[stone rain]

·Alright, bro. For a hardcore Rust player like me, not being able to get into the server to play is a really frustrating problem.

I understand, you’ve worked hard. Thank you for your reply.

[wispy dirge]

I totally get it friend, it could be a fluke or any number of things.

Please give it some time for the admin who is over your ban to review it and make a decision, and if I am being realistic; with it being Christmas and New Years right around the corner I would expect the admins to spend time with family and friends and not behind a screen.

[queen adder]

Dear admin ，Please see the ban information in the picture. I have already been unbanned, so why am I still unable to access any official servers?

[wispy dirge]

Have you filed an appeal already with Rustoria?

[queen adder]

yes i do

[wispy dirge]

Perfect, please wait for the admin to review your appeal

[vague gyro]

YO

IS THERE A CHANCE A ADMIN COULD GET ON AND CHECK THIS KID OUT ON TORIA US MONDAY

[long wren]

You need make a ticket

[queen adder]

thanks a lot

[vague gyro]

where @long wren

[long wren]

!ticket

[glass olive]

Hey, @vague gyro

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wet cargo]

I've played Rustoria many times with VIP access, but I'm facing high-risk account issues because I wasn't aware that there were cheating players alongside me.

[long wren]

have you submitted an appeal?

[wet cargo]

I opened a support ticket last night but haven't received a response.

me teammate playing rustoria long but me waiting 😄

[long wren]

typically a response to an appeal will take 1-3 days.

[fallen holly]

76561199381741124 that my steam id. I was get banned for VPN and i make appeal and appeal is approved but i still cant join Rustoria servers . Can someone help ?

[long wren]

typically a response to an appeal will take 1-3 days.

please wait patiently

[patent crow]

ur appeal got approved?

[long wren]

Your friend is not banned from our server @cold pond

[fallen holly]

my appeal is approved already @patent crow but i still cant join

i cant make appeal again cause its already approved

[long wren]

can you post screenshot?

[fallen holly]

okay np

[raven mist]

!steamid

[glass olive]

Hey, @fallen holly

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

@raven mist

[raven mist]

Should be fixed now

[fallen holly]

yes now i can join

thanks!

[vague sigil]

help me, why was i just banned for cheating, im not a cheater

[long wren]

!appeal

[glass olive]

Hey, @vague sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime ether]

I get kicked for cheating, even though I didn't play with cheats, on Rustoria EU Medium.

[misty scroll]

Read the message above yours, it explains how to appeal a ban

[prime ether]

!appeal

[glass olive]

Hey, @prime ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime ether]

I created a ticket, now what should I do?

[misty scroll]

Simply wait for a reply

[prime ether]

and where will I get the answer?

[hexed nimbus]

Same page where you made it

[prime ether]

ok

[half jackal]

how do i make a ticket

[patent crow]

!ticket

[glass olive]

Hey, @half jackal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo lotus]

@tired fog

[violet ruin]

?

[opaque pelican]

i think there is a cheater in eu monday

[violet ruin]

!report

[glass olive]

Hey, @opaque pelican

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opaque pelican]

how long till he gets banned

can someone check my report pls 76561198865393355

this is the guys id

[cobalt jackal]

There’s no set timeframe. Player reports are reviewed by the admin team as soon as possible and are handled in the order they’re received.

[opaque pelican]

yes but im tryna get a cheater out the streets

[cobalt jackal]

Like I said. Reports are reviewed by the admin team as soon as possible and are handled in the order they’re received. Please be patient.

[wheat crane]

wipe time sea main

[long wren]

!ticket

[glass olive]

Hey, @slim tinsel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Its not because u report them they will 100% be banned

We gotta take a look at them and if they are indeed found to be cheating they will be banned

[opaque pelican]

yes i know

[raven mist]

So please be a bit patient

Yes i know haha we received the report

[opaque pelican]

ok

[rigid idol]

https://tenor.com/view/wait-what-what-what-the-what-the-hell-confused-gif-3801546267199139238

its been a day now..

i need to get unban fast so i can play 🙁

[balmy cypress]

We replied to your appeal 24 hours ago and you haven't replied @rigid idol

make sure you reply honestly or it'll just be denied

[rigid idol]

where? i didnt get the dm

[balmy cypress]

go to the same place you made the appeal

[rigid idol]

ok now what do i have to do

[balmy cypress]

reply to it?

[rigid idol]

huh

[balmy cypress]

what do you mean huh

[balmy cypress]

lol

thats not the right website

https://rustoria.co/support/

[rigid idol]

urmm they told me "provide us your other accounts" what is that mean i onlt have 1 steam account

[river fable]

!report 76561199696505612 aim shoots you in the head all the time

[glass olive]

Hey, @river fable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[river fable]

@raven mist

admins

[violet ruin]

please make a ticket on our website

dont ping staff

[violet ruin]

#server-info

[stone rain]

Why was my appeal rejected? I want to know the reason.

I didn't do anything wrong on the server, and I also provided my previous account.

[violet ruin]

If your appeal was denied, the decision is final and you have to move on

[stone rain]

So are you saying I can't play at all because I have a high-risk account? My account has a lot of DLC and skins. My previous account was banned because I went to an internet cafe, there's nothing I could do about it. That account was from two years ago.

[balmy cypress]

Yes

[stone rain]

I don't even know what I did wrong. This is just absurd.

[compact saddle]

I've been banned for having a high-risk account. What can I do to get unbanned? I currently have 734 hours of gameplay.

can check me

[balmy cypress]

We deem you to have a high risk account

[balmy cypress]

send a link to your steam profile

[compact saddle]

https://steamcommunity.com/profiles/76561198776373896/

[balmy cypress]

Play on your main

[compact saddle]

this accont main now

[balmy cypress]

well it won't be unbanned

[compact saddle]

Why haven't I been unbanned?

[balmy cypress]

Because we don't want you playing on that account

[compact saddle]

I'm currently using only this account, and I've made it my main account.

[balmy cypress]

well you'll have to play somewhere else

just send a text message @stone rain the bot doesn't like the images

or try send one at a time

[stone rain]

OK bro

[compact saddle]

You can check on me. Don't I have the right to be fired?

[stone rain]

This is my previous account. It was banned by machine code for playing Rust in an internet cafe. Obviously, this was 500 days ago, and I have had a long time of FPS experience. Are you saying that just because my previous account was banned in an internet cafe, I am not allowed to play with a new account? I request to appeal again, and you should reconsider your judgment.

[balmy cypress]

Yes, we are not going to reconsider. Sorry but we don't allow accounts that we believe are high risk.

[worn vector]

yes, it is called 'ban evasion'

[balmy cypress]

this isn't a court of law, we have the right to refuse people from playing here

[worn vector]

Lies. Rustified IS THE LAW 😛

[compact saddle]

Where exactly is my account at high risk? Please consider this. I have many skills; you can check. I have over 700 hours of playing time.

[worn vector]

you have skills? what skills?

[balmy cypress]

Not considering anything, your ban won't be removed

[balmy cypress]

skills

[compact saddle]

skin soryy bro

[worn vector]

[compact saddle]

I'm a player from Thailand. I'm not fluent in English.

sorry

I used Google Translate.

[violet ruin]

please move on your ban is final

[cursive echo]

хуйня сервер

[upper knoll]

Map preview server down?

[whole hollow]

are you talking about the voting for the map on the rustoria website? or the external website rustmaps?

[violet ruin]

??

[indigo obsidian]

Is there an administrator online? I'd like to ask a question.

admin??/

[toxic shard]

go for it

[indigo obsidian]

Is there an administrator available online who can handle invoices?

[toxic shard]

nop

also no reports/appeal via discord

[upper knoll]

There is no connect link for the map preview server on the homepage anymore ( map voting )

[toxic shard]

what server ?

[upper knoll]

Where the current leading map is loaded on for next wipe

You can fly over and check for buildspot and so on

[toxic shard]

but for what server ?

[upper knoll]

Rustoria EU Main

[indigo obsidian]

I'm in China, where there are accounts with swapped skins available at affordable prices. Many people here choose them, but they might share similarities that led to my account being flagged as high-risk by the server. The admin keeps suspecting my friend has other accounts, but he refuses to check my friend's computer.

[toxic shard]

someone is looking into it

[toxic shard]

why would we check the computer ? moreover for a high risk account ban ?

[restive hawk]

Good evening, I am from Russia, and I have a question: is there a way to solve the problem with a high-risk account using verification or something similar?

[toxic shard]

the preview servers are booting, they will be available in a few

[toxic shard]

make an appeal and provide all your previous accounts in it

[restive hawk]

а как это сделать?

and how to do it?

[toxic shard]

!appeal

[glass olive]

Hey, @restive hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorn beacon]

Hello, I need to install a map, but I can't find it. Where can I download it?

[upper knoll]

Thank you🤗

[outer zealot]

!APPEAL

[glass olive]

Hey, @outer zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[outer zealot]

Steam login on site down:
An error occurred while processing your request.
Reference #97.269a645f.1766601765.60dc649

cannot make appeal.

[lost tinsel]

Macdonald basicly picks berries from the ground all day. He just got unlucky with a team invite. If you could unban him would be nice, since i need some berries 😂

[robust musk]

!appeal

[glass olive]

Hey, @lost tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

if you have already done this please wait 1-3 days (Note: it could take longer since it depends on your situation).

[celest spear]

I cant join in the server, its saying " Cheating " how i fix this ?

[toxic shard]

!appeal

[glass olive]

Hey, @celest spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

https://tenor.com/view/naughty-list-violent-night-who-is-naughty-checking-the-naughty-list-list-of-naughty-people-gif-27187553

[severe oasis]

!appeal

[glass olive]

Hey, @severe oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

what's your steam id?

[teal axle]

!appeal

[glass olive]

Hey, @teal axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fathom shell]

<@&274971100184576010> Can you please check https://rustoria.co/support/appeals/c29f02 😵 . I want to get my HMLG 😢

[shy remnant]

Appeals are looked at within 1-3 days. Please remember that for a lot of people it is currently Christmas Eve so delay might be a bit bigger as announced in #announcements

[west totem]

how to report player

[north hornet]

How do I unban appeal

I didn’t know one of these kids on my team was cheating right when I found out I kicked him put he insided and raged with all the loot idc abt the loot I just wanna get unban cause I didn’t know he was cheating

[left rover]

.

[shy remnant]

!report

[glass olive]

Hey, @west totem

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @north hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

"I didn’t know he was cheating" is unfortunately not enough for an unban I'm afraid

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

[radiant epoch]

is servers down in sea long?

[rotund shoal]

!appeal

[glass olive]

Hey, @rotund shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft violet]

linking account doesnt work (have the reference number) and i need to make an appeal

!appeal

[glass olive]

Hey, @deft violet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft violet]

<@&274980199668645888>

[teal axle]

i go to the support website to appeal and the site just crashes every time when i try to log in with steam like how am i supposed to appeal?

[deft violet]

same thing happened to me and still no reply from anyone...

[toxic shard]

Currently Steam is facing huge issues (for quite some hours) we are as much impacted as you

you can check steam status here : https://steamstat.us/

[teal axle]

makes sense steam be dog ass sometimes, as long as i can appeal whenever

shit on two kids for my first time since im newbie and i guess im "Cheater" lmao fucking hilarious

kinda a joke tbh

[toxic shard]

that wouldn't be a valid reason for a ban, you don't get banned soly based on reports

[teal axle]

then id be interested affffff to see the reasoning XD cause im far from being anywhere close to good enough to be considered cheating and i know i didn't cheat any other way so we'll see if

[atomic lagoon]

where can i report

now that steam is having issues

i have a clip of a guy blatantly cheating

[raw pewter]

send all the detail to me, i will look into that while reporting is down

actually i start seeing people making ticket, the system might be fixed

go try make a ticket first

[deft violet]

its still down for me

[vocal haven]

cant load into server something about authentication token failing, happening to me and a buddy.

[dusky meteor]

My friend haveing same issue on eu medium

[vocal haven]

im trynna get into US long prem

[dusky meteor]

cant join server and in battlemetrics also seems like ppl can only leave server and not join

[vocal haven]

some weird shit happening, my other buddy has been in the server for 2 hours now we cant join lol

[dusky meteor]

can any admin confirm this issue?

[long wren]

what your kick msg?

[thorn wadi]

i cant join any rust server

[long wren]

which server

[thorn wadi]

its not just rustoria

its every server

[dusky meteor]

friend said eac is down

[thorn wadi]

yeah me or any of my friends cant join a single server

[dusky meteor]

Easy Anti Cheat

[long wren]

eac banned?

[vocal haven]

damn wtfffff

[long wren]

@atomic lagoon what do you need help?

[dusky meteor]

No. EAC is having issues and no player can join server after this issue happened.

[cobalt oak]

yo what does this mean

[thorn wadi]

so many people get rust for christmas the servers are getting nukes 😭

[thin plover]

Currently Steam is facing huge issues (for quite some hours) we are as much impacted as you - just to repeat what Marc said

[cobalt oak]

what i got to do??

[long wren]

#announcements message

facepunch issue

[thorn wadi]

restart your towns electricity it should work

[cobalt oak]

ok bet

[thin plover]

might be on to something

[raw pewter]

which mean you are not alone, i am sitting outside unable to join too

[open sail]

is there an eta on when its back up?

[raw pewter]

no idea, you need to ask facepunc and eac

[dire marsh]

yo I got a question so I was banned when I bought the game I was able to play some servers all servers say steam auth ban and I have a ban from rust on the 25 I can play I wasn't also allowed the shop but when I got the ban to 25 I can access the shop does that mean I will be unbanned from all servers on the 25?

[long wren]

please tell exactly why you were banned

[dire marsh]

Toxicity. am also sorry for the miss eta I didn't have time to organize each sentence I said.

[long wren]

please check if you can submit an appeal
https://rustoria.co/support

[void holly]

i got the same issue with the EAC thing

[daring oasis]

what does this mean ?

[knotty gust]

Everything is down from EAC, to xbox, ps5 AWS services everything

[daring oasis]

ok thanks i appreciate the info

eta on fix?

[knotty gust]

No idea at all. Can just look online and keep looking around for updates. I havent found anything

[silent holly]

4 days minimum

[misty grotto]

whats happening

[vocal haven]

dead ass?

[silk forum]

its santa i just raided you thanks for the loot NOOB

[ancient aspen]

is there going to be a rollback when the servers are fixed?

[silent sparrow]

nope

[brave pier]

EAC: Verify ID token InvaalidParametrs как исправить?

[quartz ore]

Жди фикс

[long wren]

steamid issue

[latent radish]

is eac still down?

[split topaz]

!appeal

[glass olive]

Hey, @split topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split topaz]

Any admins here? I was banned over 2 years ago and instantly made an appeal, while it was denied I was hoping id be able to try again at some point

anyway I can get another ban appeal?

[long wren]

what your banned reason?

I think you should read the admins answer from 2 years ago.

[torn crane]

It must be Santa coming to town

[split topaz]

I was banned for toxicity

[long wren]

?

[split topaz]

ban appeal just says "play elsewhere"

[long wren]

move #general

you dont need support

[cold sparrow]

i need to talk to and admin

[long wren]

what do you need help with?

[cold sparrow]

i got banned for cheater association i met the guy today and we teamed up in outpost i didnt know he was cheating

i just got the game a month ago

like a month ago

[long wren]

have you submitten an appeal?

[cold sparrow]

yes i got denied

[ebon island]

eacs down

i cant join rustorai

[ebon island]

DA

[cold sparrow]

@long wren

[hard epoch]

@long wren eac 😢

[long wren]

When you try to connect to the server, a ban period is displayed.

[cold sparrow]

yes kicks me to menu when i try and join rustoria

[hard epoch]

99% SEA POP DIE

[cold sparrow]

@long wren

[long wren]

Nothing is displayed?

[cold sparrow]

itg says banned for cheater association

[ruby sand]

hello admin help pls

[long wren]

https://cdn.discordapp.com/attachments/1330325820215922761/1330619101361737728/image.png?ex=694d8f9b&is=694c3e1b&hm=7fb8163a1fa9f2e26ef356f3b1028c079f032547df58f1075398146ef55be421&

[cold sparrow]

no

perma banned from serv

i think

it dosewnt show that idk how to screen shot on pc

[long wren]

yes your perm banned

[cold sparrow]

can i ever get unbanned or no

[long wren]

If the appeal is denied, that means it is final.

[cold sparrow]

can you unban me please i didmnt do nothing wrong

i didnt know

[hard epoch]

next life u will know

[cold sparrow]

ok

[long wren]

read above

[ruby sand]

@long wren do you know when the EAC problem will be resolved? i guess there's no wipe for today?

[long wren]

I don't know, it has nothing to do with rustoria

[ruby sand]

How some guys are saying they can join

[long wren]

[proper fjord]

wtf

[grand jungle]

?

[wheat crane]

why they kick me

[flint yarrow]

wao so ccrazy wipe

[indigo iris]

хyй

[rain marsh]

SEA server is cooked!

[stark quiver]

After 1 minute of entering the server, this prompt will appear

[warm crag]

keep getting kicked

[serene kernel]

Why isnt the server working

[flint yarrow]

come fix

[patent crow]

Guys please be patient it's not our fault it bcz of steam having issues

[pastel raptor]

eac problem

[sharp current]

is it cooked ?

[zinc ember]

cooked

[sharp current]

wow

[zinc ember]

is it possible to wipe again after it fixed?

[sharp current]

maybe reload

[serene kernel]

@patent crow how long does it take for the servers to get fixed ?

[patent crow]

I have no idea it's all in steam hands

[autumn socket]

Enjoy the wipe

[autumn socket]

You will be paid a mandatory visit by Leo this wipe

[noble flame]

how did u fix this bro

getting that + auth timed out 2/3

[autumn socket]

restart pc and retry will work

[noble flame]

i restarted, redownloaded rust, redownloaded eac non

[hushed glacier]

btw theres a rage hacker flying around wiping whole server on US mondays

[long wren]

make a ticket

[slender chasm]

So does it wipe on force or not? The bot says it doesn't that's why I'm confused

[drifting herald]

Hey, US Mondays wipes BP’s monthly/force

It never used to wipe BP’s that’s why the bot says it still, will need to be updated

[regal mist]

hello , any <@&274971100184576010> here ?

[hexed nimbus]

Just ask the question no need to tag roles

[idle adder]

cheater report pls redbull enjoyer

[glass olive]

Hey, @idle adder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

what?

[regal ocean]

I got no reason ban on rustoria us main

[long wren]

The reason can be seen when you try to connect to the server.

please submit an appeal https://rustoria.co/support

[regal ocean]

cheating

I just have only 15 hours

[long wren]

read above

[regal ocean]

okay

[severe oasis]

!appeal

[glass olive]

Hey, @severe oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal ocean]

This can be bag or something?

[long wren]

bug?

or bag?

[regal ocean]

bug bug

[long wren]

something

[regal ocean]

I just not pro with english

It's a shame you can't appeal on Discord.

I created appeal

[long wren]

typically a response to an appeal will take 1-3 days.

[regal ocean]

oh

[sweet lily]

the moderator can enter the voice chat, and I have a high-risk account

[long wren]

no need vc you need submit an appeal

https://rustoria.co/support

[sweet lily]

ok

[slate pumice]

can i buy vip for server "Eu main vanilla"?

[long wren]

https://donate.rustoria.co/packages.php?game=3&server=1

[slate pumice]

thx

[shadow dew]

I bought the wrong VIP. Can I change it to another suit?

@long wren

[long wren]

#payment-support make a ticket

[shadow dew]

There is no project to change VIP.

[long wren]

!vipissue

[glass olive]

Hey, @shadow dew

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[devout crescent]

hey,There's a clan in Sea Main placing rugs on their cargo; I don't know their names. Could the admin please check?

[long wren]

make a ticket

[raven mist]

Already handled

[devout crescent]

did they get ban ?

[hallow stratus]

hello, is there any fastest way for us to report a blatant cheater?

[gleaming briar]

CHECK SEA MAIN PLISS CHEATER

[long wren]

!ticket

[glass olive]

Hey, @hallow stratus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

@gleaming briar

[raven mist]

Read

No need to put it in a public channel

[upbeat ocean]

I can't lodge an appeal 'cause my Steam account's been hit with a ToS ban and I can't even log in to the site. Is there any other way to get a hold of them, or am I stuffed?

[restive phoenix]

can any explain why i got banning for exploiting?

[dusty sorrel]

you need to submit an appeal

we don't discuss it here

[dusty sorrel]

!appeal

[glass olive]

Hey, @restive phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick elm]

where i can send report for hack

[raven mist]

Well what did u do before getting banned?

[restive phoenix]

i place bear rug in cargo after that i got banned for exploiting

[raven mist]

So exploiting

Bug abuse

Doing something you shouldnt be doing

[restive phoenix]

If that was a mistake, I sincerely apologize. I have already submitted a ban appeal. I believed it was a feature of Rust, and if it is not permitted, I truly apologize. I assure you that I will not repeat it again

[restive phoenix]

🙏

[summer bloom]

Hey i need help!
I was raiding a base and i put my c4 in a box at the same time the box exploded and my 5 c4 DISAPERED!
I have a clip.
Could i get my 5 c4 back?

[upbeat ocean]

Is there any way to appeal via Discord or email? Or am I stuck with the support site?

[long wren]

cant admin cannot interfere with gameplay

[long wren]

only website

[upbeat ocean]

I'm properly stuffed then, aren't I? I can't even sign in to the site to lodge the appeal.

Is that it for my account..?

[long wren]

why?

[upbeat ocean]

I’ve been slapped with a ToS ban because I jumped regions to grab Expedition 33 a few days ago.

[long wren]

try vpns

[near halo]

Ive been asked to give additional information for my high risk ban on my account but he denied my appeal so i cant access it

[long wren]

If the appeal is denied, it is final.

[upbeat ocean]

Spot on. Steam Support couldn't care less about our appeals. They've just got a one-track mind and only believe their own side of the story.

[thorny dune]

!steamid

[glass olive]

Hey, @upbeat ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

so he asked for more information and wont give me the chance to give it

[upbeat ocean]

Spot on! That’s the best Christmas present I’ve had all year.

Give me a sec, I just need to fire up my PC

76561199693960893

I joined this server with my team about ten days ago, but I've been properly holed up in the base lately. I’ve been dead obsessed with a new game I bought. Then the other day, I tried to log in and found out I’d been banned for cheating out of nowhere.

You can check my logs; I was barely active because I was busy with another title.

[restive phoenix]

How long does it usually take to receive a response to my ban appeal?

[final mountain]

hey ive been banned for doxing? i havent even been playing the server im not sure how im banned for something like that

[sweet lily]

Appeal #3f4023

[restive phoenix]

Appeal #892bd8

[thorny dune]

This should now be fixed and you can connect

[thorny dune]

Appeals are usually dealt with in 1-3 days, although often quicker. It is Christmas however so take that into consideration as well

[upbeat ocean]

ou're a legend for jumping on that so fast

Cheers

[final mountain]

Hey do you know how ive been banned for doxing? i legit havent even been on and how long are the bans if found guilty?

Appeal #793514

[dusty sorrel]

you can see when you try to log in one of our servers for how long the ban is

and you will get answeres in your appeal

[glass olive]

Hey, @cerulean mason

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[silent holly]

@dusty sorrel how do i create a ticket for payment problem

[dusty sorrel]

#payment-support

^

[silent holly]

oh thanks

ariel how long until someone responds usually

[half jackal]

!ticket

[glass olive]

Hey, @half jackal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty surge]

Only a select few admins handle payment support tickets and they can take longer due to the holidays so please be patient 🙂

[outer zealot]

Pls, check my appeal 🙂

[hearty surge]

Hey, appeals can take 1-3 business days but may take longer because of the holidays, please be patient and happy holidays!

[outer zealot]

My appeal has been approved. , how long before i can reconnect?

[left vale]

rustoria shop is dead , cant log in to buy VIP

[snow frost]

is shop down

[brazen creek]

seems like it

can we fix the shop before wipe?

[left vale]

would be good , prolly they wont cuz its christmas

[brazen creek]

not christmas for everyone

[left vale]

idk... prolly wont be fixed in 7 minutes

[brazen creek]

unless they've been trying to fix it before we started typing

[left vale]

idk about all that , shits gay

[brazen creek]

yeah it's very sad

[scarlet harness]

cant buy vip!!! steam error, can you help me?

[onyx cipher]

yo

can i send sonene noney to gety vip like the staff

[scarlet harness]

yes send money

[vapid pulsar]

the maze is broken how does someone with 2-1-2 beat a 2-0-2???????????????

10x eu no bps

[onyx cipher]

the websites down

[vapid pulsar]

what does that mean

[onyx cipher]

idk bru its cos everyone buying vip so its down

[vapid pulsar]

ok

[violet ruin]

we are aware

[onyx cipher]

SO

[elfin fog]

its cuz of steam

[onyx cipher]

delay the wipe then

[rapid veldt]

whats happeing whit the main server?

[onyx cipher]

DLEAY THE WIPE UNTILL ITS WIPED

[elfin fog]

just wiped

[onyx cipher]

fuck this

[rapid veldt]

how long untils wipe

[onyx cipher]

gonna go with fanily dogshit server by by

[elfin fog]

only 750 players ahead

[rapid veldt]

i cant se it

[elfin fog]

client.connect main.rustoria.uk:28010

[warm zinc]

Why do I get the prompt "Cheating" when I join the server? But I have no cheats or hacking behavior at all!!!

[onyx cipher]

fuck rustoria

[outer zealot]

I was unbanned before wipe, now im banned again, whats going on

[onyx cipher]

dogshit server

[brazen creek]

better give me free vip this wipe

[elfin fog]

like surely there must be another way to buy vip

[onyx cipher]

ikik

[outer zealot]

My appeal was approved, why am I not unbanned?

[violet ruin]

?steamid

[glass olive]

Hey, @outer zealot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet ruin]

no

[elfin fog]

371 whats ur crypto wallet

[violet ruin]

only through our website, staff are aware and working on a fix

[outer zealot]

76561198082309578

[violet ruin]

😂 why

[elfin fog]

ill send u 10$ for manual vip

[warm zinc]

How did you apply? I need it very much now, too

[violet ruin]

!appeal

[glass olive]

Hey, @warm zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

what server are you trying to play

[elfin fog]

eu main

[violet ruin]

dm me your steam id

Ill gift you a vip

[brazen creek]

you got paypal?

[violet ruin]

!donate

[glass olive]

Hey, @brazen creek

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[rotund meadow]

I bought a VIP ticket and I’m in the queue. The money was taken from my account and I also received a confirmation email, but nothing else happened.

[warm zinc]

@glass oliveThe support website.? Is there a link?

[violet ruin]

please head to #payment-support

[elfin fog]

sent u dm

[violet ruin]

!ticket

[glass olive]

Hey, @warm zinc

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rotund meadow]

yes i know but

[brazen creek]

could you get me vip and ill paypal you?

[warm zinc]

thanks

[sturdy solstice]

is there a bug with steam login on the website?

[violet ruin]

can't

[violet ruin]

i've forwarded your issue, please wait for a admin to respond

[brazen creek]

is there any way i can give you money and you buy me vip?

[violet ruin]

no, sorry

[brazen creek]

aight bet

[onyx cipher]

stupid ahh servere bunch of fuckers

[violet ruin]

staff support is delayed due to christmas, very sorry

[elfin fog]

why are people complaining its literally steam fault

and they not gonna delay the wipe jsut bcs u cant buy vip lol

[onyx gulch]

i buy vip but i have queue please help

[brazen creek]

you need to get you some muslim staff

[violet ruin]

head to #payment-support

[outer zealot]

im still banned :S

[onyx gulch]

i did but not answered

[violet ruin]

please wait

[restive phoenix]

bro i just place bear rug,and i got banned for exploit,i'm appael ticket and just got unband but to get unband 30 days,thats right admin?

[violet ruin]

if your appeal was denied then its final, but if it was accepted ive already forwarded your issue

[violet ruin]

yes if said so by staff

[lucid sandal]

.

[brazen creek]

@violet ruin could you tag me when the store is fixed?

[hexed nimbus]

Only like 2 people can see these as it contains sensitive info like accounts details so not all staff can deal with them you just need to be patient

[violet ruin]

yes

[rancid veldt]

s

[brazen creek]

thank you my brudda

[random sun]

Can you fix ur store maybe or you dont want money more ?

[elfin fog]

bro its not their fault

[storm pasture]

@violet ruin Can you tag me too?

[random sun]

fault of who ?

[elfin fog]

steam is literally down are u guys sped

[violet ruin]

yes

[storm pasture]

thanks

[violet ruin]

we are working on a fix for the website

incase anyone wants a rewipe

[hexed nimbus]

Please rewipe

[lucid sandal]

yes rewipe

[hexed nimbus]

[sturdy solstice]

!ticket

[glass olive]

Hey, @sturdy solstice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random sun]

how many time u think ?

[violet ruin]

no eta

but as soon as possible

[random sun]

eta ?

[violet ruin]

no estimated time

[random sun]

is steam prob or rusto site ?

[violet ruin]

both

more on the steam side though

[random sun]

ok ping me when its good ty

[random sun]

just ping everyone

[tall atlas]

Can i have support with VIP ?

[mystic iron]

open 1000 slot ppsl

[violet ruin]

#payment-support

[violet ruin]

!slots

[glass olive]

Hey, @mystic iron

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[violet ruin]

@random sun @storm pasture @brazen creek please read #announcements

[tall atlas]

already did and they didnt read that vip not for me is the issue but with friend vip that i purchsed

[violet ruin]

responses may be delayed as not all staff can help with #payment-support as it contains sensitive information only a few people can reach out to you in there

also delayed because it is christmas

[brazen creek]

rip, thx

[random sun]

good but steam is working on rn ?

[violet ruin]

not sure we are not steam

call valve

[random sun]

you dont have contact with steam ?

[violet ruin]

no i dont have contacts with steam

[hearty surge]

Either way you can be sure they’re working on having the issue fixed asap.

[elfin fog]

ye bro rustoria can make steam work again, surely its not a global problem that affects millions of users

[topaz fox]

😭 WHY STEAM DOESNT WORK WHYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

[patent crow]

no idea

[left vale]

where do i open ticket?

[patent crow]

!ticket

[glass olive]

Hey, @left vale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow harness]

anyway i can donate?

or i need wait for the fix?

[violet ruin]

this

[mellow harness]

ok ty

[elfin fog]

its up now i just paid for vip

finally after 750 queue im in

[violet ruin]

@brazen creek it works

[brazen creek]

thx man

[violet ruin]

@random sun @storm pasture

[storm pasture]

thx man

[random sun]

good ty

[flat osprey]

Hi, is any admin online? I’d like to appeal a ban for a friend, but the website only allows self-appeals. Could someone please let me know how to proceed? Thanks!

[patent crow]

u cant appeal for someone else

ur friend need to appeal on its own

[flat osprey]

he does not speak English.

[violet ruin]

your friend can use a translator

[unborn dove]

Can’t login to store, help pls

[robust musk]

what does the message say when you try to log in?

[flat osprey]

he cant join the website becouse he is in china cant use google

[cobalt oak]

is there a way for u guys to open up more slots?

[onyx cipher]

BRO

how it till aint up how did u get in

@elfin fog how???

still aint working

[copper agate]

i get bad gateway when trying to login on the website

[livid torrent]

guys i need help when i try to join any server in rust a message pops up that says couldnt download level:rustgaming.....

[flat osprey]

He is a Chinese streamer with around 2 million followers.

[onyx cipher]

fuck rustoria

[elfin fog]

this wipe feels like modded

[onyx cipher]

yo liad

how did u do it @elfin fog

[elfin fog]

?

[onyx cipher]

how did u get vip @elfin fog

[gritty basin]

why the page to buy vips is disconect

[onyx cipher]

do i need a vpn or is it like just for eu

[gritty basin]

someone can help me

[merry hemlock]

LFD I ONLY HAVE A FEW HOURS

[onyx cipher]

i need help to vip aint working

[storm crest]

BRO I CANT BUY VIP EU MAIN