support

[glossy star]

bcs all connect faster than me

[raven mist]

Not in our control

[glossy star]

cant u block the attack or smth

server is been lagging for 2 days straight

[sinful inlet]

can someone explain what means 12ui on servers? is the max team limit?

[violet ruin]

team ui max is 12
team limit has nothing to do with ui limit

[glossy star]

in every fight when it crashes who ever logs in first won everything

[raven mist]

If it was only that simple

[sinful inlet]

so what is the max team limit on BR-long? in the info sonly says 12ui

and BTW it only shows 8 in ui

[raven mist]

You can invite 12 in the team, like running close to you you will see them being in your team

[sinful inlet]

so it is useless to invite the 13er member if you cant recognize him as team member

[grave widget]

i already send it in an appeal but that was without proof now i found my old gmail steam support messages and all that so i can prove it

[sinful inlet]

or it depends on how many members online? we are 11 but we want to add another 4 thats why im asking

[oblique kayak]

bro eu premium thursday wipe has been lagging alot for hours and now it is gone off server list what do i do

[wanton stump]

Restart the game and Try to Join again, Server is up

[oblique kayak]

bro i was able to join but im ded in outpost and body isnt here

can a admin help

[violet ruin]

admins dont interfer

with gameplay

[oblique kayak]

its ok this server is shit it restart and made pepole lose inventorys of loot and it still lags after all that so im playing a diffrent server provider thx for your help

[onyx cipher]

help

cheater

[glass olive]

Hey, @onyx cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic spade]

create report ticket by instruction above

[onyx cipher]

but yall really slow

hes on rig rn

[runic spade]

reports r handling in order to come in, so be patient

[glass olive]

Hey, @onyx cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit lintel]

76561199267863284 cheater aim eu long

[runic spade]

!report

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[onyx cipher]

sent it pls answer

[violet ruin]

please wait tickets are done in order

[onyx cipher]

bruh no way

okay ig

ahh he is just flying away now no idea where his base is

[vital moss]

how long it takes for a ticket for a respond

[runic spade]

is it appeal or report ?

[vital moss]

appeal

[runic spade]

it can take up to 3 days

[vital moss]

bruh

its like a bug, iam stuck

[runic spade]

what kind of bug ?

and then why u create appeal?

[vital moss]

behind redcard door on oilrig

[vital moss]

sry i missunderstood i did a bug report

[runic spade]

ohhhh

so can you describe this bug ?

[vital moss]

stuck behind red card door on oilrig

[runic spade]

don't think that this is bug

imho

[vital moss]

yeah but i cant get out unless i kill my self

[runic spade]

ye

[vital moss]

and iam on rig xD

so what now? i need a call fast

so i can handle this situation

[runic spade]

i dont think that this bug report ll help u to get back ur resrs

[vital moss]

what does resrs mean

[runic spade]

resources

[vital moss]

ok what should i do now?

[runic spade]

i d recommend to kys and loot it back

[vital moss]

i guess its gone then xD but thank you

[lost tinsel]

this is unreal

im doing outpost again i lose it all

@raven mist

[primal jay]

😵

[austere onyx]

nice man server down again.....

kut server

[primal jay]

jullie moeders

[lost tinsel]

Just lost 5k scrap, 30 diesel and 500 hqm

[primal jay]

flikkers

[lost tinsel]

AGAIN

[austere onyx]

unlucky we lost ealier today aswell xd

[lost tinsel]

if you d/c cause of internet in outpost you lose all, its crazy

[austere onyx]

yep

[lost tinsel]

fucking roll back @raven mist

[oak spear]

where i can ticket a cheater

[lost tinsel]

can connect to any server but rustoria eu main, think its some targeted ddos

[median crown]

!report

[glass olive]

Hey, @oak spear

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lost tinsel]

doesnt make any sense

[weary sonnet]

lets go,server down

[long wren]

huh

[worthy phoenix]

!ticket

[glass olive]

Hey, @worthy phoenix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vapid portal]

Can you help me with my appeal ticket? high risk account error @raven mist

[serene pulsar]

abisu is cheating

just so u know

on BR main

[runic spade]

!report

[glass olive]

Hey, @serene pulsar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[serene pulsar]

i already did it nick, thx

[runic spade]

👍

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

[austere onyx]

bro when do we get vip refund this is bullshit]

[radiant horizon]

раст дудосят а не eu east

[runic spade]

#announcements

we aware of problem, pls be patient

[stark cedar]

THE SERVERS KINDA BROKEN

https://tenor.com/view/what-gif-2773712783314774774

[polar raptor]

server dead

client.connect long.eueast.rustoria.co:28010

admin !

[runic spade]

we aware

#announcements

[runic spade]

^

[hazy lagoon]

are you gonna fix that?@runic spade

cant connect

[waxen scarab]

server rustoria.co eu east long dont work

"connection attemp failed" fix it

[unique copper]

admin wake up

[slow lantern]

Admins are aware of the situation.

[hazy lagoon]

are you fix it soon? or we can go sleep?

[fringe cedar]

i'm so sad rn. i was excited to play for 2 hours before my weekend night shift

[waxen scarab]

@slow lantern

[steady haven]

FIX EU MAIN PLS!!!!!!
O

OMG

This is the second day in a row of this bullshit

[broken oasis]

Surely its just a server restart away no? Like it cant be that hard to fix a server connect issue

[balmy plinth]

Anyone know how to carve the carvable pumpkin?

[tidal sentinel]

https://tenor.com/view/monster-versus-vs-alien-monster-vs-alien-gif-16037253809360562033

[waxen scarab]

https://tenor.com/view/three-is-a-magic-number-down-syndrome-gif-6307279037561207657

yo u fixing eu east long or we going to sleep connect issue

[hazy lagoon]

@slow lantern will you fix the issue soon?

[slow lantern]

It’s being looked into. No estimated time frame at the moment.

[fallow mango]

so its either 5 minutes or 5 hours

cuz my buddy is in that shit but i cant

[slow lantern]

Which server is it you are on?

[fallow mango]

eu east long

im tryna send a pic of my connect but no perms xd

[slow lantern]

I would make a ticket here: https://discord.com/channels/274965952116817920/989424320797364224

i dont believe thats a server thats being effected at this time.

[fallow mango]

Well i see a lot of other people not being able to connect, server halved in pop in a very short time

[slow lantern]

Alrighty, i will pass this onto the team and hopefully it will be resolved soon.

[fallow mango]

ty my love

ay do you get paid soulz?

[slow lantern]

Negative, just here to help 😎

[twilit lintel]

aim

[hearty surge]

!ticket

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steady haven]

FIXXXX FUCK

[austere onyx]

brooo can i get a refund on my VIP for this shit server.....

<@&874995535881326632>

<@&274980199668645888>

[steady haven]

fix eu main

[runic spade]

#payment-support

[grand brook]

still waiting for EU East long to be fixed

[waxen scarab]

where u live u might be raided xd

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[slow lantern]

Please keep this chat for support only.

[verbal frost]

im already got raided on EU East Long when me and my team kicked from the server with no possibility to rejoin

[gentle glade]

anyone know how to fix eac auth timeout

[hearty surge]

It's being looked at, devs are aware of the issue.

[fringe cedar]

ugh

[gusty radish]

Why don't they solve the problem of logging into the server?

[slow lantern]

They are currently looking into it.

[grand brook]

almost 2 hours left

[gusty radish]

Why don't you shut down the server if there's a problem with them?

[hazy lagoon]

i'm offlined lmao)))

ty 4 great work)

[silk birch]

76561199247612084 cheat

[wanton stump]

!report

[glass olive]

Hey, @silk birch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grand brook]

Eu east long isnt fixed yet?

[broken oasis]

nor

poo ass server

[gritty skiff]

а когда врубят то

[violet ruin]

no

[neon blade]

че с лонгом

[limpid karma]

how do i report

[long wren]

!ticket

[glass olive]

Hey, @limpid karma

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty radish]

When will the EU EAST LONG restaurant open?

[hexed nimbus]

Ask the chef

🧑‍🍳

[violet ruin]

#announcements

[violet ruin]

#announcements

[long wren]

wdym restaurant

[serene glacier]

Is it a bug the pop being so low or can people still not connect

[gusty radish]

People can't connect

[serene glacier]

do you know what the issue is causing it?

[neon blade]

read in announcements

[spring hull]

Why server so ahh it keeps crashing

[nimble arch]

нормально что мне читинг дали не за что

[mental relic]

хули ты свой ебальник открываешь?ъ

[gusty radish]

@mental relic поклоница

[unique copper]

терминатор это вы у города перед ддосом рейдили бичей?

твоя деревня?

[mental relic]

кого

[mental relic]

клановой терпилы? не, нахуй надо

[tidal sentinel]

he is

ez loot

[weary axle]

where i make ticket

[crude brook]

I was banned for playing with a cheater, but why? I didn’t play with a cheater, how to file an appeal and where

[gusty radish]

Why can't you disable the server until you find a solution to the problem?

[wanton stump]

!appeal

[glass olive]

Hey, @crude brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unique copper]

терминатор ты терпила?

[hot hornet]

Connection attempt Failed

[cedar sapphire]

Need to report cheat er

[west osprey]

!ticket

[glass olive]

Hey, @cedar sapphire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallen holly]

WHEN WILL GET FIX EAST LONG SEVER ?

[unique copper]

lorie what's up with the servers?

[stark cedar]

Rustoria us main keeps crashing

[fallen holly]

east long keeps crashing

[austere onyx]

brooo.....

eu main down again...................

[placid horizon]

i was just raiding i swear if i lose anything

[austere onyx]

gg bro

[nocturne oak]

i losse my recycle ......

[placid horizon]

no seriousley i was finaly on my 5th hv and 3 c4s

[open vector]

last server crash i looted 2 ak kits and 26 rockets from a crashed attack heli 😂

[timber prairie]

FIX EAST LONG SEVER <@&274971100184576010>

[placid horizon]

admins are owning us cause of the problem

im in

shouldve not said that

no point it will crash again

[peak fulcrum]

What is happening to Eu main????

Why can I not join????

FINALLY I DID IT!!!!!!!!!!!!!!

[weak cedar]

someone look at my ticket Ticket #443cee rn we are activley raidnig them and they are prefire ing so much please look asap

<@&274971100184576010> please

too slow whatever

[hot hornet]

Connection attempt Failed
конкретно к серверам растории что делать

даже не грузят они

[earnest quiver]

У всех так, на растопии такая же тема

[hot hornet]

сейчас? и уже кажется не первый час подряд

а что случилось? когда врубят не говорили

[earnest quiver]

уже часов 6

[hot hornet]

А причина какая неизвестно?

То вчера отрубят то пару дней назад и сегодня на 6 часов уже ого

[short rain]

<@&274971100184576010> cheater on sea long

<@&274971100184576010> please

[versed quartz]

!report

[subtle hare]

I NEED TO MAKE A TICKET

[short rain]

why is there like 50 cheats on sea long rn

[worn moat]

connection attempt failed?

need to fix EU East Long

[subtle hare]

how do i put in a report

[long wren]

#network-support-old

[long wren]

!ticket

[glass olive]

Hey, @subtle hare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

make a ticket

[floral schooner]

how do i claim my pvp kit that i bought with gems

[versed quartz]

Have you selected the server you wish to obtain the kit on?

[floral schooner]

i chose rustoria us no bps

[versed quartz]

Typing /kit pvp doesn't return items or a message?

[floral schooner]

it didnt but i restarted my game let me try again

[floral schooner]

it didnt give me

nothing

[fallen holly]

when problem with connection will be fixed?

[floral schooner]

what do i do

[earnest quiver]

What's happening with the servers? Specifically with EU East Long?

Why can some people interact with the server while others can't?

[unique copper]

+++

[mellow eagle]

Is Us medium still down?

[unique copper]

It seems to me that the VIPs are playing there.\

[slow lantern]

It’s a problem the admins/devs are aware of.

And no it has nothing to do with having/not having VIP

[unique copper]

Are you saying that regular players aren't playing there right now?

[slow lantern]

Im saying it has nothing to do with VIP.

[unique copper]

So they're developing fast, but the others are waiting?

It would be fair if you turned off the server

You are not responsible for my resources

then turn off the server so that everyone is equal

[hot hornet]

Когда включат?

[unique copper]

иди спать малой

не скоро

which of the admins will be responsible for my resources ? if I'm being listened to by people who play?

[hot hornet]

Я хотя бы сам английский знаю а не пишу с переводчика с неправильными словами

[unique copper]

мне похуй на тя , нихуя ты не знаешь

[white berry]

Servers still getting DDOS's?

[hasty peak]

server down?

[arctic falcon]

waiting for support

[white berry]

Looks like it

[long wren]

what do you need help with

[hot hornet]

Да ну ты слишком агрессивно общаешься и вообще то знаю мне не как тебе не 16 лет

[hot hornet]

Оправдаешь мне свои слова ребенок?

[unique copper]

да все комнатный хуесос не пиши мне

иди на раст рум бич ебаный

ты ждешь уже 7 часов сервак ты боишься за свой калашик который ты фармил 2 недели или что?

ебаная бичуха или иди на витал 2 х там такие же бомжы играют

[hot hornet]

Ого

На что ты так обиделся ты долго думал что писать?

Я хоть раз тебя как то оскорбил или что то выписывал? ты слишком сильно на что то обиделся и пытаешься что то сделать в интернете но блин у тебя не получилось извини что задел тебя

[brave steppe]

Why i cant enter in rustoria.co eu lon east?

[glacial knot]

every server seems to be crashing all the time, what is happening. Even seems to happening outside rustoria

[worn portal]

🤣

[upper lichen]

I lost my every loot in red card because the server is not working,I think that’s a bullshit

[earnest quiver]

[stoic spruce]

Hey someone help me?

i cant join to server reason cheating

but i never play on this server

what is problem how to fix that

@gloomy sparrow

[weak fern]

Yeah! I have the same problem! cant connect server reason cheating! I create a ticket in rustoria web... Now waiting.....

My problem is solved!

[gritty pawn]

My appeal shows approved, but I still cant connect server…

So continue to wait？

[drifting herald]

Is this still happening, if so can i have your steamid please

[twilit kelp]

same

[gritty pawn]

Ok,send Dm？

[drifting herald]

Yeah you can do, or just put in here

[unique crag]

I filed an appeal almost three days ago, but it hasn't even started being considered yet

[lean pier]

Appeal #245c2b why was it denied?

[ebon iron]

CAN I GET ADMIN

[twilit kelp]

My appeal shows approved, but I still cant connect server

[fallow veldt]

?Steamid

[glass olive]

Hey, @twilit kelp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ebon iron]

YO I GOT BANNED AND I WAS WONDERING IF I CAN TALK TO A ADMIN ON US MAIN

[onyx cipher]

IDIOT

[fallow veldt]

!appeal

[glass olive]

Hey, @ebon iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twilit kelp]

76561199245738784

[fallow veldt]

I have forwarded it

[twilit kelp]

ty

[gritty crane]

please can we still subscribe to the tournament by any chance ?

[lean pier]

why was my appeal denied ? Appeal #245c2b

[long wren]

Your appeal was denied because the admin had 100% reason or evidence.

[lean pier]

without telling me why?

[long wren]

we don't share

[lean pier]

so you can ban without probable cause

lovely

[long wren]

have a nice day

[lean pier]

you too

[karmic phoenix]

!appeal

[glass olive]

Hey, @karmic phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic phoenix]

why am i banned for cheating im just wondering i played maybe 2-3 times for a mounth. if i play, im just playing 3-4h for a fun. i didnt use anything. i did not anything. i want to know just WHY. Appeal #6ae6b8

[hexed nimbus]

just be patient

[balmy cypress]

You must not have seen the appeal

it was approved 17 hours agp

[lyric star]

How long is an association ban?

[hexed nimbus]

7 days on first offence normally

[vapid portal]

Please help me too. I've been waiting for 3 days. Appeal #7dbc1e

[median crown]

appeal responses are typically 1-3 business days. weekends don't count

[vapid portal]

I've been getting a high-risk account error for 3 days. Every time I check the support channel, everyone else is being helped because of this error. I've been waiting for 3 days and no one is helping me. Why?

[karmic phoenix]

the only days i can play are weekends because of my work, and when i enter the game i see that i have been unfairly banned for cheating xd oouh its interesting gg rustoria

[median crown]

Luke has responded to you and said that your appeal was approved 17 hours ago

[hexed nimbus]

guess reading aint your strong point #support message

[median crown]

an appeal response takes 1-3 business days so weekends would not count towards this

[karmic phoenix]

ye may be

[keen haven]

cheatin rustoria long

launch site

[runic spade]

!report

[glass olive]

Hey, @keen haven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty ruin]

can somone look at my appeal

[pure sigil]

Hello,

I hope you are doing well.

My Steam account was previously banned, but after an investigation, it was confirmed to be a false ban.
Steam has already removed the ban from my account.
Since the Steam ban has been officially lifted, I kindly request that you also remove the ban on your server.

I have never used cheats, and the case has been acknowledged as a false ban by Steam.

Thank you very much for your time and assistance.

[zenith raven]

How can i clarim the Twitch drops?

I got the rock and the bow

But It isnt like i Twitch is green

In kick

[hexed nimbus]

lol what does this have to do with Rustoria to ask it in support 😂

[grand brook]

East long is down again

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[hot hornet]

Суки

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[cyan cloud]

wtfffff

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[grand brook]

As always random people got kicked off

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[grand brook]

while chosen ones are still up

[pure sigil]

@lyric basalt

[hexed nimbus]

https://www.netscout.com/ddos-attack-map

[mortal yoke]

RUSTORIA EU EAST LONG HELP SERVER

[hearty surge]

Hey there, we're working on the issues concerning EU East. Please be patient 🙂

[grand brook]

Yesterday i have been waiting for 6 + hours

imagine speding half of the weekend in lobby just cant log in

[mortal yoke]

RUSTORIA EU EAST LONG HELP SERVER

[hearty surge]

We're aware of the issues and working on it, thank you 🙂

[woeful escarp]

<@&274971100184576010>

[grand brook]

would it be faster this time? I got offlined last time by the people that didnt get kicked off

[violet ruin]

Not sure

[violet ruin]

whats the issue?

[nocturne oak]

BROPOPOPOPOPOPOPOPOPOPOPOPOPOP

[woeful escarp]

What's wrong with the server?
Rustoria east long

[grand brook]

Yep, i am getting offlined 2 times in a row because chosen ones are still playing while we stuck in lobby

just because server is still up

why dont you take it down then to make the odds even

its so dumb like actually

[glass olive]

:ok_hand: The slowmode delay was changed from 5 seconds to 60 seconds in this channel.

[cyan cloud]

гаус мы уже идем на гору к тебе

[grand brook]

да иди кто тебе мешает, все равно уже похуй вечер воскресенья

[cyan cloud]

нас почему то кикает но назад пускает,одного вообще не кикает

[dense oasis]

EU LONG DOWN NICE GOOD JOB RUSTORIA

[grand brook]

Хер знает что это но я этого мать ебал

Зашел на выходных поиграть называется перед работой, Половину выходных провел в лобби игры просто

If it happens any time again, pls just turn off the server completely it affects gameplay like crazy

Why do i have to watch getting me offlined by dogs that didnt get kicked off randomly for no reason

[neat pumice]

Shutting the server down every time there's a network issue would impact gameplay significantly more for everyone - as would shutting the server down indefinitely in anticipation of potential issues. We're doing all we can, I understand it's frustrating, it is for us as well

[hot hornet]

restart the server now? or not maybe

[grand brook]

Just like the yesterday 3 of 4 my team are kicked off while our enemies team are all up. every one of them

[neat pumice]

Restarting the server will do nothing for this issue

[neat pumice]

Yes unfortunately network issues have a tendency to affect specific routes or ISPs - that's unavoidable at times

[narrow wing]

is it possible to report player playing on your server here? said player clearly said in chat that he uses cheater services that scan bases, it was said not in english so i guess your active mods and admins didnt understand it. i've got screenshot

[marble zinc]

hi, what should I do if I have a high risk account?

[median crown]

!report you can make a ticket on the support website

[glass olive]

Hey, @narrow wing

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!appeal please submit an appeal on the support website

[glass olive]

Hey, @marble zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal mirage]

can anyone tell me why i joined a server and this message came up I just installed the game for the first time in a year and I dont get why this happened. Kicked: Autoban | VAC Ban <90 days

[hot hornet]

работает

[raven mist]

Thats not on rustoria

Please check if you are in the correct community

[unreal mirage]

i will double check when i went to the website linked to the server this is the discord it brought me to

[raven mist]

Weird, we do no have such messages

You sure its not rustopia?

[unreal mirage]

yea thats the one. i pressed external website and the link was to this discord sorry for the inconvenience

[raven mist]

No problem at all

[nocturne oak]

fiixxxxxxxxxxxxxx ^lsssssssssssssssss

[placid horizon]

rustoria wtf

[austere chasm]

can you guys please fix rustoria.co - EU main server?

[raven mist]

Read #general

[fresh elm]

wtf is going on us premium long

[raven mist]

Nothing we can fix about it

[austere chasm]

alr

[fresh elm]

@raven mist is us premium long fucked or? is it coming back up bro

[raven mist]

Daily restart for us servers

Back up looks like

[fallow hatch]

Can someone help, I think i triggered an autoban for "playing with a cheater"

[median crown]

!appeal

[glass olive]

Hey, @fallow hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

!report

[glass olive]

Hey, @jagged spire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

make a ticket please

[fallow hatch]

I made one , i didnt know it had to be detailed

I have like 15k hours and now im about to get raided by my russian neighbors because they probably accused me after they failed raided me

[zealous oar]

bro,thats so annoying.we are big raiding but keep disconnect,when we are disconnecting,bcz their ping is lower,they can come out and loot us. or when we are driving heli(with rocket or other resouce).Suddently lag and we lose so many things,

[wraith aurora]

BRO

[zealous oar]

so painful

[limpid shadow]

fix ur fucking servers

[light cedar]

ffs fix this shitty server

[limpid shadow]

<@&274971100184576010>

[light cedar]

(eu main btw)

[raven mist]

#general

[limpid shadow]

hello you cunt

[light cedar]

unlock ya fucking channel then MATE

[raven mist]

Read it

Lmao

[foggy dome]

FUCK U AND UR FUCKING GAY server just fix it or delet it

[light cedar]

OOOH FUCK OFF CUNT BEFORE I GIVE YOU A FIST FULL OF TOES

[limpid shadow]

why did u mute me yesterday you prick

[raven mist]

Ill do it again if you dont behave , jeez

[raven mist]

#general message

[limpid shadow]

unmute my friend RIGHT NOW u stupid cunt

[wraith aurora]

fix pls servers

[honest surge]

https://cdn.discordapp.com/attachments/1155024419849240606/1275090756494819429/Screenshot_2024-07-23-18-12-47-771_com.gif

[hearty fulcrum]

I wish we could fix it too. Unfortunately, it's not within our control. We are trying our best to urge the providers to hurry up and fix it too.

[near halo]

I've been waiting for an admin response on the rustoria website for 48 hours. Could someone please help me?

[lyric fossil]

I made an appeal in the site, bcs I'm banned for "Cycling clan memebers" and I don't know why, If someone can check my appeal pls
My clan is "Fr" on the 10x no bps europe and my tag is clement_29260

[raven mist]

Cycling basically means if you joined a clan, left and joined another clan and then went back to the original clan

[raven mist]

Appeals take 1-3 business days, so you’ll most likely get a reply either this evening or monday

[tawdry trout]

hi, I'm logging in to the server, everything is loading, and at the last stage, I get kicked and accused of cheating. I've played without cheats and purchased the pass many times.

[lyric fossil]

Yeah, I never do that, I create my clan at the start of the wipe, then left it like 3jours later and I stay in this clan this now, I never try do go back in the other...

[raven mist]

As far as i can see you joined Fr clan then left to another and a day later you joined back

[tawdry trout]

and this is only on the servers of Rustoria

[lyric fossil]

join back ? No, I have a records, I was raiding a base with my friends

[raven mist]

Yeah you joined back to FR clan

[naive marsh]

how verifed in rustoria

[raven mist]

!verify

[glass olive]

Hey, @naive marsh

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lyric fossil]

oh my god, and why is it bannable ? and it is perma ban ?

[raven mist]

No its not perm, untill next wipe

So in 2 days i believe

Its bannable cuz you can basically keep cycling through players and eventually break the team limit

[lyric fossil]

ok thank you, thats annoying, I was not trying to disturb the wipe or smth like that...

[raven mist]

I understand fully, its also your first offense so let me check with the banning admin 💪

[lyric fossil]

I did it because yesterday morning we got raided and my friends from my French clan weren't online, so I wanted to play with another friend. Since the clan leader wasn't online either, I left and created my own clan so I could play with my friend who had just joined. Then, when the French clan came online, I went back to play with him. But now I see why I'm banned.

[raven mist]

I understand, forwarded the message and we’ll keep you posted 🫡

[lyric fossil]

ty for your answers

[frosty grotto]

@thorny dune why i've got banned?

[median crown]

does it say "come to discord - berch" ?

[frosty grotto]

yep

[median crown]

?steamid dm berch your steamid and wait for a response

[glass olive]

Hey, @frosty grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frosty grotto]

Can i send ticket throught discord? I have some issues with logging in by using steam...

[median crown]

Do you know your steamid?

[frosty grotto]

yep

[frosty grotto]

76561199822008047

[median crown]

send this to berch and wait for response - i would go from there

[tawdry trout]

can admin help me ??

[median crown]

what is it you need help with?

[fallen sail]

When can you set general chat free

[unique crag]

admin can you help? Are appeal tickets not checked on weekends?

[foggy dome]

is the trash server fixed or nah?

[orchid pelican]

Can you figure out why I got banned for cheating when I first joined a server?
I played one wipe on another server, and then I got banned there for no reason. After joining your server, I get a message saying I'm banned for cheating, even though I haven't used any cheats since purchasing the game. I even had a check on one of the Russian servers and nothing was found.
76561198095431144 id64

[median crown]

are you trying to make a ticket or an appeal?

[hollow apex]

report and ban this guy please. he is blatantly wallhacking

[glass olive]

Hey, @hollow apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

the standard response time for an appeal is 1-3 business days - weekends do not count

[median crown]

!ticket please submit a ticket on the support website and try not calling them out in chat

[glass olive]

Hey, @hollow apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!report please dont call them out in chat and make a ticket on the support website

[glass olive]

Hey, @tired gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!appeal submit an appeal please

[glass olive]

Hey, @orchid pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

#general message

[solid dome]

I need to file an appeal.

[median crown]

!appeal you can file an appeal on the support website

[glass olive]

Hey, @solid dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[green pasture]

What happend with rustoria long unplayable every 5 min crash

[normal orbit]

https://discord.com/channels/274965952116817920/656251893596684290

[glass olive]

Hey, @desert shadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[desert shadow]

Can any admins check my ticket please?

[median crown]

appeal or report?

[desert shadow]

High risk account appeal Appeal #1fd8b4

[median crown]

the standard response time for an appeal is 1-3 business days

[desert shadow]

oh ok, thank you for clarifying!

[sinful inlet]

THIS IS WRONG: #server-info message

It is not 12ui is 12 MAX we are 12 and we cant add more members

[misty scroll]

If you are 12, and can't add more, that means you are at the limit.

I'm not sure I understand what you believe is wrong here?

[sinful inlet]

it says 12ui not max

[fallow veldt]

The Team Ui is 12, so everything above 12 wont work

Its just an interval

[sinful inlet]

ui means how many teammates you see on map or the green dot over their heads, but you cand add more than that. if not, tell me why is ther 12max and 12ui servers

[fallow veldt]

Sorry, but I dont understand the issue?

12max or 12 ui is basically the same

[hot lodge]

is an admin able to look at Ticket #2c0c1e bunch of cheaters

[sinful inlet]

you dont understand the difference i see...

[raven mist]

You can be as many as you want, however you can only invite 12 in the UI

thats how it is

[sinful inlet]

i can not, thats the issue, we are 12 and we cant add more members

[raven mist]

Thats on purpose

you can be as many as you want as a team, but the UI is limited to 12

So the rest of your team is either in a dif UI

or not in an UI

[sinful inlet]

is 12ui not max, in br main you can add 16 members but you can see only 8 on ui

[raven mist]

Yes... but on the left its limited to 8

as per game design

[sinful inlet]

so why the info does not say 12max team? it would be easier.

[raven mist]

you can still be as many as you want in the team

thatts the point

only the UI is limited

[light cedar]

ohh fix this fucking server

[fallow veldt]

What's the issue?

[sinful inlet]

no, we cant invite any more members we are 12 and the option to invite doesnt works is disabled

[light cedar]

i only speak to admins not chat mods thats not me being mean btw

[near pasture]

how do i make a ticket

[fallow veldt]

!ticket

[glass olive]

Hey, @near pasture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Shurek.. Please read this carefully, you can play with as many players as you want - however the UI is limited. so yes, 12 is max in the UI, the rest needs to play outside of team UI

[light cedar]

fuck off @raven mist TWAT

[raven mist]

[austere onyx]

dogshit servers second time im recylcing and get fked on kick.....

[raven mist]

Nothing to do with the server btw

#general message

[loud blade]

Yo i got banned for cheating but I think its because of my vpn using mysterium

[sinful inlet]

the option to invite is like disabled, i cant invite any more player to our team. not even the notificiation or via command works, i dont wanna see them on ui i want toy invite them and we cant!!!

[median crown]

!appeal

[glass olive]

Hey, @loud blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow veldt]

We allow vpns so that shouldnt be the problem (:

[austere onyx]

fix you problem dumb fk

[raven mist]

Send me in dms whatever you mean, because i dont think anyone is understanding it atl

atm

[raven mist]

[hot lodge]

admin please look at my ticket

[raven mist]

We'll check asap

give us some time

[sinful inlet]

it is not my native language, sorry, im trying my best

[loud blade]

my steam is community banned I cant interact with anything but games so I cant use the website and also Mysterium dark uses residential ips which everyone has access to

[raven mist]

No problem, we're here to help

[median crown]

12ui means how many you can invite to the team not just the green dot. Once you have 12 in your team you cannot invite anymore but you are more than welcome to play with more - just without the option of inviting them to team

[sinful inlet]

so... what means 12max?

[brittle oyster]

yo i got banned for high risk account do i make a ticket on the rustoria website?

[fallow veldt]

What does it say when you try to log in on our website?

[fallow veldt]

Yes (:

[near pasture]

can i talk to a admin ??

[median crown]

12 max to invite to team but you can play with more if you want just not invite them

[sinful inlet]

so is the same, nonsense.

[hot lodge]

might be too late now

[raven mist]

Where do you see 12 MAX?

[sinful inlet]

mara say is the same,

[raven mist]

Okay

[median crown]

what language do you speak?

[near pasture]

where do i find out about my appeal i put in

[loud blade]

can i show, when i click steam login and click continue it doesnt go through bc my account is "community banned" meaning I dont have access to my steam anymore but for games

[void wind]

Bro fix this server dude

[fallow veldt]

Have you Contacted Steam Support?

[loud blade]

its because of my vpn I was js playing 4 hours ago and have been logged off I used mysterium because I was getting fricking kicked all day yesterday check my logs

https://steamcommunity.com/profiles/76561199318008453/
@raven mist

[sinful inlet]

sorry i need to go now, in a few hours ill try to explain again, (basically we are on br long we are 12 and we cant invite more members) see you later

[raven mist]

!steamid

[glass olive]

Hey, @loud blade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

are you able to gather your steamid?

[sand vector]

toria main down???

[loud blade]

Sent my steam profule in the message aboive my acc says "Your profile is being forced private due to an active Community Ban on your account." If I turn off the vpn and join youll see im not banned

[brittle oyster]

ok i made one thankyou for telling me where to make one!

[fallow veldt]

np (:

[raven mist]

I understand, however can you send me your steamid so i can take a look

[hot lodge]

@raven mist probs too late now they cored my base they wont do anything for the next 6 hrs but look at all there accounts all super fresh accounts no one plays the way they did with fresh accounts

[loud blade]

o yea here

76561199318008453

steam profile: https://steamcommunity.com/profiles/76561199318008453/

[ebon iron]

yo i got banned for cheating but i was not cheating i did a ticket so like when am i going to get un banned

[median crown]

if you've submitted an appeal all that's left to do is wait. an appeal response is typically 1-3 business days but can be more or less based on the situation

[static ivy]

The problem: We are a clan and we broadcast, but there's a problem with our location. We might be separated and kicked out. We need an admin.

[loud blade]

no its been crashing/lagging since yesterday

@raven mist yes

[raven mist]

Can you send me all of your other accounts in dms please? Thank you

[ebon iron]

this is bull i was not cheating in the first places and now i have to wait a week

[median crown]

1-3 business days isn't a week...

[ebon iron]

how long is it

[violet ruin]

elaborate please

[violet ruin]

google the term buisness day

[tight fable]

!report

[glass olive]

Hey, @tight fable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

a week is 7 days :)) 1-3 business days is shorter than that

[ebon iron]

but still i got banned but i did nothing

[median crown]

then submitting an appeal was the right move if you feel that way - all that's left to do is wait for a response

[ebon iron]

i got banned when i was shooting revo at aks on caro sh1t ah serv

[hot lodge]

they clear as day admitted came straight up to my wall and said i see you

[raven mist]

I hear you, but we're not robots so we need to look into them and see it happen

[static ivy]

Our entire clan is disconnecting because of some unknown server lag. We don't know the reason.

[ebon iron]

and the man that banned me

[median crown]

#general message

[hot lodge]

i understand just frustrating half there group got banned earlier in wipe and having 5+ people with 200 or less hrs and playing the way they are playing its just frustrating i apologize

[raven mist]

Who got banned from their group?

[hot lodge]

oh i cant remember was in the first week of wipe half the server went and raided there main base when they got banned and a bunch of them that musnt have been in team ran all there loot in to a different base

[raven mist]

Ohh different wipe ? or same wipe

because i'm not seeing any of their clan being banned atm

[hot lodge]

was this wipe, these players musnt of been in team

[raven mist]

hmm strange, eitherway we'll take a look asap and get back to you with a response to your ticket - thank you for your patience tho

[hot lodge]

thanks for having a look i did link battlemetrics and all that in the tickets aswell

[loud blade]

which group are u reporting

[junior bear]

!aperal

[median crown]

!appealru

[glass olive]

Привет, @junior bear

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[tawdry trout]

I'm logging in to the server, everything is loading, and at the last stage, I get kicked and accused of cheating. I've played without cheats and purchased the pass many times.

[median crown]

!appealru

[glass olive]

Привет, @tawdry trout

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[barren swallow]

this server bro

[median crown]

it isn't just rustoria

[tawdry trout]

I'm not banned, I log in, everything loads, and the wake-up button appears.

Maybe I'm being kicked by an anti-cheat or because I don't have any DLCs or skins on my account.

[median crown]

if you are being kicked due to cheating then you need to submit an appeal

[tawdry trout]

ban Already Appealed
You already submitted an appeal for this ban.

[median crown]

and was your appeal approved or denied?

[steel nest]

hey, who can i message in regards to the TOS policy on the rustoria website?

[ivory sphinx]

Connection issues with us long?

[tawdry trout]

ban Already Appealed is written in the link to the appeal website

[median crown]

#general message

[median crown]

if you have already submitted an appeal then please wait for a response - if your appeal was denied then that is the final answer

[tawdry trout]

I've been approved for unban, but I still can't access the server

[median crown]

?steamidru

[glass olive]

Привет, @tawdry trout

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[tawdry trout]

76561199082732456

[median crown]

i've passed it on to the admins

[tawdry trout]

thanks

[hollow apex]

report

[glass olive]

Hey, @hollow apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!report please don't call them out in chat. make a ticket on the support website

[glass olive]

Hey, @maiden sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[maiden sleet]

i made ticket 20 mins ago

[median crown]

tickets are checked in the order they come in - an admin will take a look as soon as they are able to

[loud thicket]

1

[uneven grove]

1

[versed sonnet]

bro my ticket was made 6hrs ago still no response

[maiden sleet]

yep certainly aint dealing w a rage cheater ruining my wipe

[median crown]

admins get hundreds of tickets daily and go through them all in the order they come in - so we appreciate your patience and understanding

[violet ruin]

read what mara said

[raven mist]

Appeal?

[near halo]

How can I get banned for cheating while walking on an empty road in a 60-person server? @raven mist

[nocturne heath]

+1

[sudden iron]

/report

[glass olive]

Hey, @sudden iron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne heath]

@versed quartz

[median crown]

disconnect message "come to discord" - irishscotty?

[glass olive]

Hey, @nocturne heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

!report please don't call them out in chat. make a ticket on the support website

[glass olive]

Hey, @night thunder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

<@&274971100184576010> Appeal #fbd666

[median crown]

there is no need to tag admins - an appeal response typically takes 1-3 business days but can be more or less based on the situation

[nocturne heath]

You have a freak role on a shitty server, are you trying to make me play a businesswoman, you idiot?

[near halo]

Ok then first I will lick that beautiful pussy of yours and fuck the mother of the admin who returned in 3 days in this weekly server. I am not dying to play on your shitty server, I will fuck your mother in the ass for God's sake.
@median crown <@&274971100184576010>

Come on, answer me and motivate me

[nocturne heath]

@hearty fulcrum come on man say something

[hearty fulcrum]

There's no need to be vulgar.

You need to wait for a response to your appeal.

[nocturne heath]

you mom will be fucked <@&274971100184576010> <@&874995535881326632>

[hearty fulcrum]

[night thunder]

holy unemployment

[cinder zenith]

how do i see updates on my appeal

[balmy plinth]

Anyone know if it is remotely possible to get any of the achievments on staging branch? I feel like ive tried every which way and just wont unlock

[cinder zenith]

<@&874995535881326632> <@&274971100184576010> can someone look at my ticket

[clever lantern]

been falsely banned, please look at my ticket i wasnt even on the game

[median crown]

an appeal response typically takes 1-3 business days

[median crown]

please refer to my message above

[fresh elm]

stfu u rat

[cinder zenith]

^

[clever lantern]

1-3 days ???

[median crown]

if you're not looking for support then please refrain from typing in the support channel

[fresh elm]

can i get the snap, i live in Miami

[median crown]

1-3 business days yes but can be more or less based on the situation

[cinder zenith]

thats what im saying like wtf

[hearty fulcrum]

Please leave the support channel if you do not need help. This is a warning before you are muted.

[fresh elm]

dont hate the player hate the game

[sinful inlet]

im here again

[clever lantern]

so my wipe is over, i am not cheating i have clips and recording of every kill, literally takes 5 seconds tell me who reported me and i will show the clip from my pov

[hearty fulcrum]

Please leave the support channel clear for players who need help.

[hearty fulcrum]

Let me take a look. Please wait

[clever lantern]

please

[timid idol]

yo admins

[hearty fulcrum]

You should be able to connect now

[shy remnant]

Ask ur question

[clever lantern]

ty but like how does that even happen

[timid idol]

this is getting out of hand Im only getting killed by NEW accounts which are like an hour or 2 in the server on eu long could u please check it out? Also they have new accounts like 10 hours 20 hours on rust and like only a few servers played esping aimbottingg

[shy remnant]

!report

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sinful inlet]

well again asking the max team limit of BR-Long server, it says 12ui but nothing about MAX players on entire team, we are 12 and we can not invite any more members (the invite option does not work) so i want to know if is 12ui and 12 max, or like someone says there is no limit on how many players can join a team but you only see 12 on the team.

[hearty fulcrum]

Your account got mixed up with something unrelated to you. It wasn't actually a ban. I just untangled the mess which allows you to connect to the server now. It happens sometimes.

[shy remnant]

No max team limit

#server-info

[timid idol]

I do but no answers to my reports

[shy remnant]

Well, depends when it was created but you must wait for an admin to investigate ur report

[sinful inlet]

yes i read it. but read my issue again, we cant invite more than 12! the invite does not works

[shy remnant]

?

U said it yourself mate

Team UI is 12 max

[hearty fulcrum]

The Team UI on the BR Long server is 12. This means that you cannot add more than 12 people to the same Team UI on the server. When we say "No team limit" we mean that you can play with two Team UI (24 people) or more if you want.

[shy remnant]

Team UI = 12
Clan = No limit

U can play with many player as u want, but u can just be 12 max in team ui

[timid idol]

I get it admins but its not playable

[sinful inlet]

so it is 12max per team not only ui, just clarify that on #server-info

[shy remnant]

We need to investigate, it takes time

[sinful inlet]

clan= teamming, alliance.

[shy remnant]

Yes

[shy remnant]

If #server-info does not mention a clan limit, it means there's none

Team UI is 12 but again, you can play with 30 other people if you want

In the same base

[hearty fulcrum]

"Team" is not the same thing as "Team UI"
"Team" can be the same group of people or a clan of people or an alliance of groups
"Team UI" is the thing in the game that shows a green dot above teammate names.

So what is written in #server-info is correct.

[sinful inlet]

yeah i know, we just want an easy way to authorize allies to our base, recognize them at the distacnce etc... i think is a nonsense have 16 on main but 12 in long but its fine rules are rules

[hearty fulcrum]

We have received your reports, and we are investigating them. I understand your frustration, and we are working as fast as we possibly can. However, there are many other people who have made tickets besides you, and investigations take time. One of your tickets is being looked into right now. Please allow us some time to investigate. Thank you.

[shy remnant]

U can add them on Steam

And authorize them easier like that too

It's not a non sense, 12 is already big .. U can still play as many players as you want tho

It would be overkilled to be 30 people in a clan all in the same Team UI. This is not what's intended, big clans needs some nerf

[grand knoll]

@shy remnant

[shy remnant]

@grand knoll

...

[grand knoll]

I sent you a message if you can look at it please

[shy remnant]

Can u please write here ?

[sinful inlet]

not so big for a month, but 16 for a week yes it is, but ok, about the clans, we were raided by a 60 ppl clan (CG) i think if you dont want a zerg just dissable the clan or teamming coz it is imposible defense that. well im gonna play rust, se you later and thanks for your replies

[shy remnant]

If you need assistance, this is the perfect channel

[timid idol]

Please wake up admins???? I get trippled by trippleed by trippleeedd

[shy remnant]

@timid idol

[grand knoll]

I sent photos of dms it doesn’t let me send photos

[timid idol]

I get it bro but if u checked the last 2 kills he made now its clear?? also his account etc

[shy remnant]

Let's be honest mate, spamming here for us to wake up won't speed up anything

Account hours doesn't mean anything

[shy remnant]

!report

[glass olive]

Hey, @grand knoll

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid idol]

If someone has hours on his account but only a few on battlemetrics trippling u and ur mates it does say a lot to me

[shy remnant]

Could be an alt account of a 10k hour player

U can't know

Anyway, please remain patient while we investigate your ticket(s)

[timid idol]

alright ill just wait

@shy remnant Bro... this guy admitted now hes cheating and gave back a kit so we dont report him -,- he even tells the cheats namee

ticket #50ee83 please just listen to the conversation 😄

[unborn quiver]

Ticket #607abc

[shy remnant]

Posting ur ticket numbers won't speed up the process, please be patient

[timid idol]

No no I know but u updated me on it thats why I tell u 🙂

I told u bro 🙂 THNK YOU VERY MUCH <333

[hearty fulcrum]

[steel nest]

hey, who can i message in regards to the TOS policy on the rustoria website?

[hearty fulcrum]

thanks for waiting

[timid idol]

Lily I really didntt want to be annoying ❤️

[hearty fulcrum]

No I know and it's okay. Your report was good, but we need time to investigate.

For the future, just know that it's not the best idea to call out cheaters in here or in the game. It might make the investigation take even longer. Thank you for waiting and reporting!

[timid idol]

But I hope u get my frustration, we have been grinding the whole wipe and u know someone comes with cheats and took like SO many stuff from me😅 😅

[hearty fulcrum]

Yea I do understand, and that's why we always try our best to be fast. Thanks for the report and keep up the good work

[timid idol]

Thank you aswell 🙂 atleast got some of the loot back 😄 my teammate was next to him tellign him to stop cheat and got the loot of him when he got banned 😄

[night thunder]

uhh i think eu long has been either ddosed into hell or idk what happened

[timid idol]

Lily can Iask u something? The guy u just banned was in a team but I think they left the team to not all get banned. can u check it out aswell please?

[median crown]

#announcements message

[median crown]

!report if you suspect foul play please submit a ticket on the website and write in the ticket what you would like to be investigated

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steel marten]

ok we all know this isnt a ddos, wtf is happening with your servers lol

[median crown]

#announcements message it isn't just rustoria

[steel marten]

its not a ddos

[plucky shale]

fix the server i just almost got raided defend my base

[clever lantern]

@hearty fulcrum my teammate get tripled just had the same shit i had

[peak fulcrum]

Guys your server is so good wow

[steel marten]

nobody is wasting thousands of dollars ddosing rust

[peak fulcrum]

literally disconnect for no reason

[torn latch]

admin i lost a box of sulfur and a box of rockets and a box of c4 due to the server going down can i get compensation??>???

[austere onyx]

broo STOP BUYING VIP ON THIS THEY DO NOT EVEN REFUND FOR THIS SHIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[steel marten]

i lost my virginity due to the lag

[undone lichen]

fix server theres a virus

[mighty schooner]

theres virus!

[torn latch]

Download Mcafee

[steel marten]

hellllo oke todey we are goingk to fix your wirus on microsoft weendows you just need to send up $4999 gift card amazon to my mom

[undone lichen]

fast help

[mighty schooner]

mcafeeee?

[torn latch]

fast help why you not coming fast? virus on server fixing it bro.

[sand flower]

help!

[timid idol]

admin can u please take a look at teh cheaters base u banned>? they were multiple guyus cheating also multiple beds in the base

[steel marten]

helpppp! fix the virus?? plez

[torn latch]

admin can you support me #support me helping server has been gone down for a virus on server computer the ethernet connection

[steel marten]

i have a wirus in my tcp

[clever lantern]

lily my teammate got same false ban i got

[shy remnant]

!appeal

[glass olive]

Hey, @clever lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steel marten]

can we get the real reason servers are shit? it's not ddos

[shy remnant]

#announcements

[steel marten]

@shy remnant (He/Him) it's not a ddos

[shy remnant]

Ok

[candid osprey]

watch ur mouth pal

[torn latch]

Ahoy, ye scallywags! I be repeatin’ meself for the past two, maybe three tides now. The servers be under siege by mighty DDoS attacks, as fierce as a kraken’s wrath. These cursed assaults be hittin’ near every game an’ every host on the seven seas—aye, even near every Rust server be takin’ cannon fire.

But fear not, mates! We be doin’ all that lies within our power—every rope pulled, every sail trimmed—to beat back these troubles alongside our trusty server hosts. Hold fast, an’ we’ll weather this storm together!

[undone lichen]

do ur job and fucking fix it dork

[clever lantern]

im not appealing again i just got false banned i typed in here said what happened and im insta unbanned by lilly my teammate needs the same

[shy remnant]

Keep this channel clean please, this is a support channel, if you don't have any support request, go to #general

[shy remnant]

Read #announcements

[shy remnant]

Ask your friend to appeal and we'll have a look asap

[clever lantern]

ok hes doing now but piwel check "get trippled" s ban pls its just a confusion or som thats what they said about my ban 20 mins ago pls

[shy remnant]

Please, read my messages 🙁

I understand ur situation, but rn I am unable to help. Best is to create an appeal so we can get to it ASAP whenever someone is

[muted lynx]

@shy remnant I got banned a little over a month ago for high risk game account i think because of low hours and low steam account level , maybe you guys thought I was hacking idk. Is there anyway I can submit another appeal now that I have around 500 hours and higher steam account level?

[shy remnant]

Was ur appeal denied ?

I'm afraid if yes, ur not gonna be able to resend a new one

[muted lynx]

yea it was idk why, admins wouldnt work with me or really talk

[clever lantern]

he made an appeal piwel can u check pls

[shy remnant]

#support message

[muted lynx]

so am i permanently banned or is there an amount of time I have to wait?

[clever lantern]

just lot a raid cos of this ban to a guy with 70 hours

[torn latch]

@shy remnant server is down can you fix it

[clever lantern]

piwel can u look pls man at the ticket

[shy remnant]

Hi mate, please have a look in #announcements 🙂

[shy remnant]

I am not on my computer rn, else I would've check your issue initially, that's why I asked u to make an appeal

[hearty fulcrum]

The server is up and running now. You should be able to connect.

[limpid vortex]

Uhm

[torn latch]

my game shows "DISCONNECTED" what do i do?

[clever lantern]

hey lily i really appreciated u helping me out with my false ban but my teammate "get trippled" just had the same thing can you please sort it out for us rq

[steel marten]

same how to fix

[next crypt]

i just shot someone right before dcing am i fried 💔

[open vector]

Will we get extended VIP?

[limpid vortex]

Can’t really do nun bout false bans

[hearty fulcrum]

Try to connect again. Some people have already been able to connect.

[torn latch]

Guys if you want me to. i can host the server on my computer, just let me know!

[left stream]

Running silo might be cooked chat

[clever lantern]

@hearty fulcrum

[candid osprey]

lol

[steel marten]

omg this would be GREAT please do! i'll conect

[hearty fulcrum]

Hey, it's not the same thing for your teammate

He needs to appeal and wait for a response from the admin.

[open vector]

LOst cargo because of dc x) oh well

[hearty fulcrum]

Hey guys, just a quick reminder that this is the #support channel. Please refrain from having conversations in this channel. We need the channel to be clear for people who need help.

[clever lantern]

so what happened with him?? he actually got reported and banned ahahahah?

[steel marten]

guys i was streaming on KICK for DROPS but now i can't. what gives???? my rejoin button is broke

[torn latch]

@hearty fulcrum I have pressed "REJOIN" ut it has showing me "REJOIN" now what do i do?

[hearty fulcrum]

Try connecting from the server list, not the REJOIN button

[shy remnant]

Or F1 connect command from #server-info

[left stream]

@hearty fulcrum It’s not showing up on server list at all

[clever lantern]

@hearty fulcrum hes getting same error as me how can he get banned was it from a report ?

[shy remnant]

Pleqse go to #server-info and use the F1 command

[torn latch]

@hearty fulcrum Its not working. can i call and share my screen. maybe you can help.

[sacred glen]

@novel wagon is ddossing the servers

[steel marten]

#general is @hearty fulcrum locked so we cannot, the chit chat must resume somewhere!!?

[shy remnant]

Pleqse go to #server-info and use the IP in F1

[limpid vortex]

Someone said it’s the @hearty fulcrum Doing it

[sinful kayak]

f1 isnt working to connect

[hearty fulcrum]

The general chat was locked in order to prevent spamming and to allow players to see important information. This is not the place for conversations, so I recommend using DMs if you wish to hold a conversation with someone.

[shy remnant]

What did you write in there ?

[clever lantern]

w fucking false bans good thing ppl cant just buy account and go vpn 😭

[shy remnant]

Please, you've been answered multiple times already and it is not ur ban mate. Have ur mate make an appeal and wait for the answer

[sinful kayak]

connect long.rustoria.us copy and pasted from server info

[hearty fulcrum]

IF YOU ARE STILL HAVING CONNECTION ISSUES
Please keep trying to connect. Unfortunately, we can't help besides telling you to keep trying.

[torn latch]

@shy remnant hey thanks for the quick response. i have pressed F1 And It Is Showing Me "Found 0 server query results, attempting direct connect..." "disconenected (disconnected) - returning to main menu" Whats the next step

[peak fulcrum]

Lagstoria is the best serever in the entire world

[shy remnant]

In F1 you need to copy / paste the IP shown in #server-info of the server u want

[novel wagon]

THE SERVER ISNT POPPING UP FOR ME!!!

[steel marten]

GUY I AM HAPPY TO REPORT I AM IN thx for awesome suport admins!!!

[fallen holly]

EU east crazy lagging

[shy remnant]

It is a global issue .. Not only Rustoria. Read #announcements

[next crypt]

yeah bro

[clever lantern]

nice 20 rocket raid lost cos of a false ban

[echo venture]

we're aware of some people not being able to connect, and are working with our hosts to fix it

[shy remnant]

I understand your frustration, but right now your mate's appeal will be checked by the banning admin

[next crypt]

just got pc diffed on loading times 💔

[clever lantern]

yeah in 1-67 business days

[novel wagon]

yea good shit ryan i had a row of gp on me that i was transferring

[shy remnant]

1-3

[torn latch]

@novel wagon just a quick reminder that this is the ⁠support channel. Please refrain from having conversations in this channel. We need the channel to be clear for people who need help.

[clever lantern]

ye base fucking decayed by then

[steel haven]

yo where tiket un band for play with cheater ?

[shy remnant]

We've given you enough answers now. If you do not need any more assistance, please refer to this message : #support message

[steel haven]

Why can't I see the send part so I can unlock it?

[shy remnant]

Wdym ?

[steel haven]

I went to give one of my allies some resources then I joined their team so they could get to know each other and this morning I was banned for playing with cheater

[shy remnant]

!appeal

[glass olive]

Hey, @steel haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steel haven]

i so lag to load steam login :((

[clever lantern]

and mods wonder why theres a problem with ban evading

[shy remnant]

Please, stop

Asked u nicely a tons of time already

[steel haven]

cant you help me please I couldn't go to your website to get the band to remove the cheating game

[hearty fulcrum]

Your friend will receive an answer for their ban in their appeal. We will not be discussing someone else's ban with you, even if it's your teammate. So it's not going to help you or us for you to keep writing in here.

[shy remnant]

!steamid

[glass olive]

Hey, @steel haven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steel haven]

https://steamcommunity.com/profiles/76561199874942167/

[shy remnant]

Ok I see

You do really need to appeal mate

On our website : https://bans.rustoria.co/

[steel haven]

My network won't let me access your website because it's too weak

[shy remnant]

Try on phone ? Or another network

Unfortunately, I can not create the appeal for you I'm afraid

[steel haven]

wait for me

[steel haven]

I tried to attach everything to no avail my network so bnad

[hollow cosmos]

@viral yoke use #looking-for-group please

[viral yoke]

Yeah my bad just realised this was last tab opened

[steel haven]

yo bro i have going to web and

[tiny basin]

I just got banned for playing with a cheater but i wasnt

is there someone that could help

[median crown]

!appeal

[glass olive]

Hey, @tiny basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tiny basin]

already did that, i have to wait up to three days and i dont even know what happened?

[steel haven]

i have use ticket bro check my id steam please

[median crown]

!report

[glass olive]

Hey, @steady cradle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

you need to make a ticket if you want these players investigated . we don't take reports through discord

[nimble arch]

пиздец античит полная хуйня в целом как и сервер забанило на их серверах за читинг хотя у меня его не было в итоге тикет закрыли

[near pasture]

can someone respond to my ticket i made hours ago

hello? i was just sitting in my base an out of no where i got banned for high risk account whats that mean?

[fickle remnant]

i got banned for cheating a while back but i wasnt cheating at all never have and i made a appeal that they didnt accept so im wondering why i didnt get unbanned bc theres literally no proof and im sure i got banned wrongfully so if anyone could help me please

and i have been playing other servers fine so i dont get it

[median crown]

if you've already submitted an appeal then you just need to wai tfor a response. typically a response can take 1-3 business days but can be more or less based on the situation

[median crown]

if your appeal was denied then that is the final answer

[fickle remnant]

bru so without proof yall js ban a nun cheater for nothings

[median crown]

Если ваша апелляция была отклонена, то это окончательный ответ

[near pasture]

i aint never played this game before i just got me a pc an i got banned could u tell me what high risk account means ?

[median crown]

if your appeal was denied then that means that they have gathered enough proof to deny it

[fickle remnant]

lmao ig so, literally never bought cheats my pc is clean great admins then banning for no reason

[median crown]

i believe that is a perm ban if you appeal is denied

[near pasture]

how i just got this pc an game

[median crown]

if your appeal hasn't been answered yet then you just need to wait for a response

[near pasture]

idk how yall gonna let me get a base going an then ban me thats crazy

[fickle remnant]

its cs you have low hours same thing they did to me

[near pasture]

did they un ban u

[fickle remnant]

thats the "proof" they have js cs i have low hours and you shit on ppl they ban you shit admins

[near pasture]

ohh that well that tells me alot bc i was head tapin little naked ppl with a bow

[fickle remnant]

js go play rusty moose better admins

[near pasture]

i would but me an my buddy from work got alot of shit on here only reason i aint switch

[late surge]

Is it possible to find out a nickname by ID in the console?

[fallen sail]

I could be so wrong here and this is juss an educated guess so take it with a pound of salt… pretty sure the ID in console is their steam ID and you should be able to find their account with that

[late surge]

The console says player_1522871747, this is not a Steam ID.

[fallen sail]

Welp!

[unique crag]

I filed an appeal more than three days ago, but it wasn't even considered, can you do something about it?

[dusty sorrel]

It will be checked, Please have patience

our team is doing it's best to reply to all the requests as soon as possible

[lone eagle]

I was unfairly banned for having a CS2 VAC ban. I already opened a ticket, can you do something?

[dusty sorrel]

You will be answered in your ticket

not here

[lone eagle]

Okay, Should I open a ticket in payment support?

[median crown]

!appeal you only need to submit an appeal if you feel like you were falsely banned - if you have already created an appeal then please wait for a response - if you haven't then you can do so by clicking on the link below

[glass olive]

Hey, @lone eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone eagle]

Thank you

[stray kindle]

Hi, my friend played with me then disconnected with timeout and now when he connect server says connection attempt fail, how to fix it

[pure sigil]

Hello,

I hope you are doing well.

My Steam account was previously banned, but after an investigation, it was confirmed to be a false ban.
Steam has already removed the ban from my account.

Since the Steam ban has been officially lifted, I kindly request that you also remove the ban on your server.

I have never used cheats, and the case has been acknowledged as a false ban by Steam.

Thank you very much for your time and assistance.

steam64id 76561199159761299

[graceful swift]

<@&274971100184576010> how i can add ur bots on my ds serv?

[lyric basalt]

Oficially you cannot, if you know how you know 🙂

[charred sleet]

Is there a place to know a list of servers and when do they wipe please?

[ancient basin]

как долго аппеляцию рассмотрят?

[thorny dune]

You can see this information related to our servers specifically here #server-info, the information "Next wipe:" will be in your local time zone

[zealous flame]

My appeal was rejected. I provided the link to my Steam main account as requested by the administrator, but was not told the reason for rejection. What should I do? My appeal number: # 30d2d8

[viscid vine]

If your appeal was rejected that's your final answer 🙂

[graceful creek]

If any admins available to speak for a moment I'd appreciate it (:

[median crown]

what is it you need help with?

[graceful creek]

its a unique situation, I have a teammate that cannot speak english we newly recruited and they received a ban I was hoping to translate in a sense for them

[median crown]

!appeal your teammate and anyone else who was banned will need to create an appeal on the support website

[glass olive]

Hey, @median crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful creek]

I wasn't sure if they should because google translate does super broken english but I'll try to correct it before ticket submits

[thorny dune]

If you are referring to your team mate MQMQ, their issue has already been resolved and they should now be able to connect

[loud thicket]

Thank you

[graceful creek]

Thank you! ❤️

[bronze gust]

help

@thorny dune

[thorny dune]

Hey there, what can I help you with?

[bronze gust]

I was given a ban for association, although I did not play with a cheater, and I was against him, this person who was banned, I complained repeatedly through f7 why was I given a ban for playing with a cheater, I was always against it, why is that?

[thorny dune]

It looks like your team mate was game banned, they will need to appeal with EAC, you would need to appeal on our website https://rustoria.co/support/appeals and provide all of this information but looking here, your team mate was game banned and as a result you'll likely remain banned for 7 days as your first offense

[bronze gust]

I lived separately in a rock with my friend, there were two of us, there were two of us on the team, those who were banned lived on the water, why was I banned for playing with a cheater, I have never been prosecuted for this

[thorny dune]

As mentioned you will need to appeal on our website above as we don't handle appeals over Discord, you can include all of this information in your appeal to be reviewed however

[bronze gust]

that comrade who was banned, I didn’t play with him! this is a different person, why was I banned for playing with him?

[thorny dune]

Include this information in your appeal

[bronze gust]

I filed an appeal

[thorny dune]

Perfect, we will review it and respond as soon as possible

[bronze gust]

can I check my appeal?, there will be a video on YouTube of how I was banned, that is, just like that, a person has an audience of millions on his YouTube channel, why does this happen?

It turns out beautifully, you play, you try to look for a cheater, you complain, for a fair game! and in the end you get a ban for allegedly playing with a cheater, although I played in the rock with a friend, nickname full Transcarpathian

[versed sonnet]

@thorny dune im not having good experience since 2 wipes please check my ticket apac-0297

[runic spade]

what this ticket was about

[versed sonnet]

rust+ not working for me only in Sea Long rest servers are working fine

[normal orbit]

There is a know fp issue with rust plus connecting to servers, multiple people have been reporting it across all servers.
For now the best thing I can recommend is completely loggin out of the app and disconnecting your steam, then starting the login and reconnect process all over again, it helps some people

[vapid portal]

Can someone look at my appeal ticket? #7dbc1e

[idle girder]

Guys, can anyone help me with this situation? What should I do if I was banned on Rustoria for cheating, but I never used the cheats? It turns out to be an erroneous ban.

[glass olive]

Hey, @idle girder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[high mirage]

please ban 76561199121707348 bros been cheating for over 2 hrs