support

[violet ruin]

LOL

[lofty hare]

how do you go about putting in a ticket?

[hollow cosmos]

?ticket

[glass olive]

Hey, @lofty hare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[kindred cave]

how it's working rewards on rustoria server?

[lofty hare]

anyone else getting banned for no clear reason recently?

[hearty fulcrum]

It was due to your VPN. I fixed it for you. You should be able to connect in a few minutes. If it doesn't work, let me know

[hearty fulcrum]

https://rustoria.co/rewards
You play on Rustoria servers and earn gems. Then, you can choose to redeem a kit for our modded servers. If you redeem a kit, you can use it on the modded server you chose. Or, sometimes, we have raffles for skin giveaways and VIP.

[hollow kindle]

idk everyone is cheating in this shit game.. i cant

[hollow cosmos]

If you come across anyone that you believe is cheating, please report them to us (here: https://rustoria.co/support) and admins can investigate 🙂

[hexed nimbus]

Sounds more like a skill issue if you say the all cheating

[hollow kindle]

Skill issue when this game more suck after these new updates and everyone has to cheat bcs they cant hold a easy spray

bro tripple me in full night o 100m legit xd

[violet ruin]

Could of been using night vision

[tardy shore]

Please check Report Ticket #6ae2e4

[hollow kindle]

how he can see me on 100m with night vision, its not real

[tardy shore]

Suspicious account, cheater

[fossil parrot]

hey is the a admin i can speak to ?

[toxic shard]

water behind you or base showing your body shadow or line of sight (you higher and can see you in the sky), ...

lot of people calling for esp in night are in fact just put themself in a bad situation

[wicked echo]

arreglen el ping del br main

[hazy dagger]

can i pls get unbanned

pls i have been wating for a response

a response

@balmy cypress

i dont under stand why i cant get un banned if i wasnt on for when the random, was invited and i get banned for it

i have made an apeal

i wasnt cheating

it was a random who my teamate added when i wasnt on pls un bane me i telling the truth

[narrow trout]

I don't have cheats and it kicks me out of the server all the time and the reason says cheating I don't know why

[hollow cosmos]

You can create an appeal for your ban here: https://rustoria.co/support/appeal

[narrow trout]

thanks

[cerulean roost]

ban this guy, he buys a service for real money on eu long
https://steamcommunity.com/profiles/76561199126136067/

and dipsy doing this service
https://steamcommunity.com/profiles/76561199808845904/

[sudden compass]

can any 1 help me with my pc i got bad fps im on 50-60

[hearty fulcrum]

tienes problemas con ping todavia?

[hearty fulcrum]

not sure if we can help, but what's up?

[sudden compass]

so i got around 40-60 fps on rustoria eu main is there a chance to get more ? cause its so laggy

[sudden compass]

ye i just dont know what to do

[hearty fulcrum]

it would be difficult to get help from us as your issue is personal and depends largely on your pc specs and graphics settings. our staff members and this support channel are here to provide support for issues related to the servers, not really personal issues. my advice would be to ask any friends or teammates or relatives that you trust to help you take a look at your pc and settings.

[sudden compass]

k

[fast depot]

How do I solve "attemp fail" It only happens on the main BR server?

[slim swift]

admin

EU 10x, username : "Murph" is hard cheating

[long wren]

!ticket

[glass olive]

Hey, @slim swift

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slim swift]

i did

[viral yoke]

How do you report accounts for being suspect? there is players with 30 hours, 50 hours, 200 hours running around trippling players in the dark

I have reported them for cheating but I see you can report for high risk also

<@&274971100184576010>

[long wren]

!ticket

[glass olive]

Hey, @viral yoke

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

and no need tag please

[viral yoke]

I have made tickets but how does the high risk accounts work? is it auto detected or?

[fast depot]

How do I solve "attemp fail" It only happens on the main BR server?

[viral yoke]

@long wren There are hella cheaters at arctic right now please can you have someone look

I am legit losing everything to them

EU Main

[long wren]

Your ticket will be reviewed as quickly as possible.

Please wait patiently

[viral yoke]

Bro what do you mean be patient there are like 10 cheaters running around taking everyones shit for BPs and just kits in general

[thorny sequoia]

Hi

[viral yoke]

Guy is 500m tommy nothing but headshots and he isn't insta banned like tf

[thorny sequoia]

and in Europe, is there a global wipe?

[brazen knoll]

Can an admin check my fucking ticket bro

[long wren]

please make a ticket with proof

[viral yoke]

I have made multiple about multiple people and yous still do nothing you just say dumb shit like "he's gone offline" yeah no shit he has he don't wanna be banned

[long wren]

There are a lot of tickets so it may take a while to arrive. Thank you for your understanding.

[hard oar]

yea but if there is a guy ruining like 20 peoples experience on the server then that should take priority no?

[rocky pendant]

Hey I just got banned?

Please let me know how to make ticket

[gloomy sparrow]

!appeal

[glass olive]

Hey, @rocky pendant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky pendant]

thank you

[hazy dagger]

@balmy cypress

am ii unbanned yet

imm not cheating you guys can do a pc check on me

you unbanned 1 of my teamates

i wanna get un banned for wipe tmrw can any admin help me i have a made and apeal

@everyone

<@&874995535881326632>

[shy remnant]

Stop trying to spam tag everyone

Make an appeal and wait for a response

[hazy dagger]

i did

[shy remnant]

There’s two different answer in my previous message

[hazy dagger]

i have been for 2 days

[shy remnant]

Standard response time is 1-3 business days

[hazy dagger]

bro

[shy remnant]

You must remain patient

[hazy dagger]

mb i m sorru

[shy remnant]

Np, u have a great day/night

[hazy dagger]

you to

so do you think i will get un banned for wipe

[toxic shard]

Just checked, you got 4 teamates banned in this case, 3 for playing with cheater, none got unbanned yet

[hazy dagger]

what

[toxic shard]

Nobody except the banning admin can handle your appeal but by the look of it I wouldn't expect to play wipe tomorrow

hum

[hazy dagger]

yea

[brazen knoll]

CHECK MY APEAL I GOT FALSE BANNED

[hazy dagger]

i got false banned to

[toxic shard]

don't tell me it's PopHonorFace

[hazy dagger]

wdym

[toxic shard]

is it ?

[hazy dagger]

im teamed with him for a wipe i had no clue he was cheatign

[toxic shard]

I mean the guy who told you he was playing

[hazy dagger]

wdym

i swear

@toxic shard

[toxic shard]

^

[hazy dagger]

can i text you privtely

[toxic shard]

you can add it in your appeal, the admin in charge will review it

i'm affraid I need to go now ... 4am

[hazy dagger]

okay

@shy remnant

can talk to you in private

[brazen knoll]

BRO CHECK MY TICKET pwetty pweaseeee

[dusty sorrel]

Tickets are checked in the order they are received

be patient please

[viral yoke]

@toxic shard Sorry for tagging but these kids have been cheating all day and nobody is doing nothing about it

Can you please or someone look at the ticket

I have made at least 3 myself with literal stone cold proof they are cheating and nobody is doing anything about it

[lament ridge]

!appeal

[glass olive]

Hey, @lament ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viral yoke]

Is there any admins or mods on right now to ban them or what

[dusty sorrel]

The tickets are checked in the order they are received

We understand the furstration but we do our best to check them all as soon as possible

[viral yoke]

I get that but then I get the same reply as always "The player is offline nothing we can do" even though I send in 3 clips of him blatantly esping

[hearty fulcrum]

Look, you already had your chance to appeal already. Everyone only gets one chance to appeal.
Luke said he will ask the admin if you can reappeal. Asking does not mean it is guaranteed, and Luke told you the chances were low already because your appeal was denied.
Not to mention, your ban is temporary, not permanent. There is less than a week left until you will be automatically unbanned.

For your reference, this is your previous conversation with Luke in this channel:

[hazy dagger]

bruh

[hearty fulcrum]

There is no need to keep pinging admins asking for support. Appeal decisions are usually final with no chance of reappeal. Furthermore, you already received help from Luke after your appeal was denied too.

[violet granite]

When I log in to the server, it says to verify my parameters. What should I do?

Can you please help?

[pulsar oyster]

same here

[drifting herald]

What do you mean? Is there a kick message if so what does it say?

[edgy pecan]

How to solve the EAC timeout problem?

[lapis moon]

having the same issue rn

[violet granite]

What do you mean? Is there a kick message if so what does it say?

[lapis moon]

"EAC: Authentication timed out (1/2)"

[edgy pecan]

Yes

[lapis moon]

its gives me that message every time i try to join US Long Premium

[edgy pecan]

EAC: Authentication timed out (1/2)

[lapis moon]

<@&874995535881326632> <@&274971100184576010> EAC timeout issue RN

[violet granite]

Friends, when will the problem be resolved?

[heady socket]

"EAC: Verify ID token InvalidParameters" i have this error conneccting servers

[lapis moon]

its a rust issue

[violet granite]

Is this a personal problem?

[edgy pecan]

I can't access other servers either.

[desert plank]

"EAC: Verify ID token InvalidParameters"

[true fulcrum]

"EAC: Verify ID token InvalidParameters"

[hearty fulcrum]

Those who have the error "EAC: Verify ID token InvalidParameters"
Which server are you trying to join?

[granite grove]

Any rustoria server, and rustafied servers atm, all get teh same error

[desert plank]

EU MAIN

[true fulcrum]

each single rust server is currently facing this issue

it's not just rustoria, its all servers

[hearty fulcrum]

It might be a game/Facepunch issue if it's happening across all other servers, not just Rustoria

[raven bison]

Facepunch is aware, there's an outage on the platform that EAC uses

[edgy pecan]

I'm experiencing EAC: Verify ID token InvalidParameters or EAC: Authentication timed out (1/2) errors on all servers, including private servers.

[umbral dust]

can someone help

[mint warren]

Facepunch know about that problem.

[neat pumice]

Please read the messages above yours

[hearty fulcrum]

Information about EAC timeout errors: #announcements message

[umbral dust]

how can i solve the issue

[neat pumice]

You can't

[hearty fulcrum]

Announcement from Facepunch: #577855245435142155 message

[neat pumice]

It's a problem with Amazon services, they have to fix it

[edgy pecan]

This means you can only wait for the official to fix it.

[umbral dust]

oh okay
thanks for explaining 🫰

[neat pumice]

No problem at all 🙂

[violet granite]

When do you think it will be fixed?

[raven mist]

No idea

[hexed nimbus]

As long as it takes to fix it

[neat pumice]

There are literally hundreds of big services experiencing outages / connectivity issues currently

[azure moth]

im getting raided rn RIP

[neat pumice]

Unknowable when it'll get fixed, but you can bet the big boys aren't going to let it keep going and lose them money 😄

[violet granite]

We lost 33 rockets and 3 m2

[dim marten]

Subject: EAC: Verify ID token InvalidParameters — Nothing helps

Message:
Hello,
I’m having a problem when trying to join any Rust server. The game shows the following error:

EAC: Verify ID token InvalidParameters

I’ve already tried the following steps, but nothing helped:

Restarted my computer and router

Reinstalled and repaired Easy Anti-Cheat

Verified the integrity of game files in Steam

Reinstalled Rust

Cleared Steam and EAC cache

Launched both Steam and Rust as Administrator

The error still appears every time I try to connect.
Please help me resolve this issue or check if it’s related to a problem on the EAC or Rust side.

Thank you!

[raven mist]

#announcements

[dim marten]

?

[raven mist]

Thats causing issues, nothing you can do as for now to fix it

[rigid knoll]

what you mean nothing can do

this problen not fix it?

[raven mist]

Please read announcements

[rigid knoll]

my teammate cant join to on the server

[cyan ocean]

EAC: Verify ID token invalid parameters how to fix

?

[raven mist]

Scroll up a few messages

[rigid knoll]

There are too many messages, and my English is bad. Could you at least find the keywords related to the problem in the message? How can I find it using ctrl+f?

[raven mist]

Its the last message, its an issue with amazon. As eac hosts some stuff on there

[rigid knoll]

We’re looking into the time out issues for EU Medium, it’s been flagged to our network provider.

[raven mist]

Last message sir

#announcements message

[cyan ocean]

how long do you think it will take?

[rigid knoll]

I don't understand anything))) . Can you just tell me if I can fix this problem if I read the text there or not?

[cyan ocean]

no u cant do shit abt it

[abstract bobcat]

nice bro fix

XD

[hearty fulcrum]

We cannot fix it.

It is not in our control.

[young saffron]

we get rainding

we get raiding

kuy

[hexed hemlock]

what

[abstract bobcat]

xDDDD

[weary fog]

Thanks for a 5min countdown or something so we could all get to base before kicking everyone

I had to get off in 20mins anyway. Now everything on me is 100% gone

[hearty fulcrum]

move to #general

[mint warren]

Can I Dm someone about my problem? I just can't type here because someone can see that.

[keen forge]

The eac invalid bla bla issue is due to a massive server crash

[copper sky]

When will it be online?

@hearty fulcrumWhen will it be online?

[hexed hemlock]

every time u ask its anoth 15 hours

[copper sky]

no

[hearty fulcrum]

We do not know. We have no control over this situation.

[gaunt bone]

Hello
How to get known why this error on Rustoria Eu Main "eac verify id token invalid parameters"?

[hearty fulcrum]

@gaunt bone

[quick island]

so why is it that we were all kicked? at least i was in before 🤬

[rain lion]

#Rollback and #DeroleJack

[hot jungle]

#RollBackAndDeRoleJack!!!

[tidal sentinel]

#roleback and #derolejack

[weary fog]

Incoming channel lock

[rain lion]

#Rollback and #DeroleJack

[hexed hemlock]

(admins are doing a good job, dont worry<3)

[lunar grail]

server opened by monologic

[rain lion]

#Rollback and #DeroleJack

[fallen sail]

If we promote French then I can speak for the people! ♥️

[hot jungle]

#JackSupportsAdminSponsoredOfflines

[hexed hemlock]

i dont support france or the french(this channel gonna get locked too)

[glass olive]

:ok_hand: channel locked by @monologic

[neat pumice]

Our servers are currently 0 pop whilst the issue with Amazon Web Services related EAC timeouts persists

More information can be found here:

#announcements message
#announcements message

We'll post an announcement when connectivity is restored. Thanks!

[glass olive]

:ok_hand: channel unlocked by @monologic

[rigid knoll]

Why can someone already log in? And someone else still has a problem.

[rigid violet]

i still cant get in

[cyan ocean]

same

[hearty fulcrum]

Amazon is saying that the issue is mostly fixed. They still have some things that they need to work on. Amazon says to keep trying to connect.
https://health.aws.amazon.com/health/status

Besides telling you what Amazon said, we can't do much else. Please try to keep connecting.

[vagrant oriole]

Where to appeal？

[steady orchid]

I restarted the game, and still cant get in

[rigid knoll]

Why can someone already log in? And someone else still has a proble

[hearty fulcrum]

https://bans.rustoria.co

[neat pumice]

Because Amazon Web Services (the infrastructure having the problem) is mostly restored, not completely. That basically means that not every request will be successfully connected, so people will randomly be able, or not able to connect first time, just keep trying to connect 🙂

[gaunt bone]

those luckies

[abstract bobcat]

????

[rigid knoll]

EAC: Authentication timed out (1/2)

we cant join, this is unfair

[neat pumice]

Yes, that's a failed connection, so keep trying

[rigid knoll]

i keep trying 20 minuts

https://media.discordapp.net/attachments/922190988573814811/1091016795453935706/E6E218E3-C4E4-4275-9C94-22153195B587-1.gif

[neat pumice]

There's nothing else to do but keep trying 🙂

[rigid knoll]

okey, thanks

[prime osprey]

When will it fix ?

[neat pumice]

This is the information we have from the third party provider

[gaunt bone]

😭

[neat pumice]

In the past 10 minutes, players have been reconnecting at a rate of 50 per 5 mins ish - they have also had problems getting in initially, just keep trying to reconnect 🙂

[violet granite]

I'm so bored, Rust is about to lose a 4k hour player

[formal basin]

you already spent your money on the game, do what you must

[gaunt bone]

😭

[keen forge]

did the admins finally go thru appeals

[violet granite]

I can finally log in

[toxic shard]

I used to have 4 numbers in my hours long long time ago

[formal basin]

i thought i was quitting at 10k a year ago, and yet here i am again

[vagrant oriole]

EAC Veify id token invalidparameters

[toxic shard]

read announcements

[formal basin]

their systems are coming back online, be patient. constantly trying to load in can overload the system, so give it some time. take a break if needed

[toxic shard]

I might rage quit rust when I reach 1000h on building sanctuary

[formal basin]

there has been so many new updates, i feel like all the meta's i once knew are all gone now. i last played before they added bikes..

[gaunt bone]

https://tenor.com/view/bannana-cheerleader-dance-gif-13285127

[rigid knoll]

This is truly unfair. My neighbors from the same square have already logged into the server, and they're 100% doing something to my house, but I still can't log into the server. I don't understand how I'm supposed to connect. I've been pressing the connect button for 40 minutes now. And nothing works.

👎 🤮

[formal basin]

give it time, trying to constantly reconnect is causing people more issues

[rigid knoll]

[neat pumice]

They're quite right, and just got in themselves 🙂

[hearty fulcrum]

Besides the original issue from Amazon, EAC is also having its own issues now, I believe. We have no information or updates from EAC as of now. However, Facepunch is aware that some players are still not able to connect.

[neat pumice]

Thanks @formal basin, best of luck

[edgy pecan]

When the connection fails and the message "cheating" appears, which player is banned?

Other servers can be accessed normally

[hollow cosmos]

Whoever is the one getting disconnected with the message is the player that is banned

They can appeal the ban here: https://rustoria.co/support/appeals

[edgy pecan]

tysm

[autumn jolt]

what does high risk account mean?

[drifting herald]

i cant disclose what that fully means, but if you have been banned with this reason please do appeal at https://rustoria.co/support/appeal

[autumn jolt]

Thanks! How long would it take to get a respone on my appeal?

[drifting herald]

A response can take 1-3 days, but you can usually recieve a response much shorter

[autumn jolt]

where will i get the response?

[drifting herald]

As i said it can take 1-3 days so just be patient while you wait

i also said you can recieve a response shorter so wait patiently

[autumn jolt]

that was not my question i was asking where will i get the response on discord dms rustoria dc server?

[drifting herald]

Sorry i misread 😄 as i see your verified you will recieve a response in DMs via our bot

or you can go back to the page where you made the appeal

[autumn jolt]

alright thanks

[toxic shard]

A way to get it solved faster would be to provide all your previous accounts in the appeal

[viscid vine]

@slate kindle how can we help you ?

[slate kindle]

can we speak?

[viscid vine]

You can tell us your problem here

[slate kindle]

im just wondering if i will get banned on this server, i got game banned last year and havent played much rust since, and i have a new account. since the new update lets people get a second chance do i not get banned on your servers? i got game banned for nvidia filters a while ago

like i dont wonna get a start and just get banned, so im asking first

[viscid vine]

https://rustoria.co/rules/vanilla

You have all the rules related to bans there

[slate kindle]

so im not allowed? because i dont wonna play if im not allowed, you know what i mean

[viscid vine]

Well, you are EAC banned, not server banned, true ?

[slate kindle]

yes i was game banned 360 days ago on my main account

so im allowed because its been 180 days?

[viscid vine]

Yes, if it's your only account banned, you are allowed, if you are not banned on our servers for cheating or any other permanent bans you should be fine, you can wait for an admin too to confirm this.

[slate kindle]

yes thanks, so is there any1 that can comfirm it? can you?

[neat pumice]

We don't whitelist people to play, if you're following our rules, you won't have a problem - no admin is going to confirm that you're able to play, they'll just confirm what the rules say. 🙂

[viscid vine]

Thanks for your assistance sir! 🫡

[slate kindle]

yeah but im scard of it because what if a get a start and play for 10 hours and then i get banned for it when i dont know if im even allowed to play? can you like comfirm if i send my steam account?

[neat pumice]

I'm not going to confirm if you're able to play or not - that information could be misused by someone aiming to probe our investigative process - Our rules state that if you have a single gameban that is older than 180 days - you can play. I cannot however promise that you won't be banned, if it turns out what you're telling us isn't the whole truth.

[slate kindle]

alright, so its any numbers of game bans but just 180 days after?

or just one

[neat pumice]

No, it is not any numbers of gamebans

[slate kindle]

because i have one

[neat pumice]

If you have more than 1 gameban, you won't be playing here

[slate kindle]

alright, then ill try to play

thanks

[neat pumice]

No problem

[hidden valley]

how to check next eu monday map?

[hollow cosmos]

All maps can be found here https://rustoria.co/maps

[swift haven]

Any way i could open a ticket? Got a spam bot in my DMs claiming to be related to Rustoria, but i don't want to post any links related to them here publicly

[viscid vine]

!ticket

[glass olive]

Hey, @swift haven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[swift haven]

Thanks

[copper sky]

medium Not online

waht？

[uncut marsh]

Medium what happened ?

[copper sky]

eu medium Not online

@neat pumice

[scarlet harness]

admins will eumondays this time wipe on time or again 30min earlier

[neat pumice]

Working on it

[oblique canopy]

will i lose my stuff?

[dim marten]

Rustoria servers are working for everyone.

I have an infinite connection and can't connect to the server without an error.

[warm delta]

What's wrong with the medium server?

[dim marten]

Yes, the average server is not working.

[dim marten]

у тебя тоже медиум не работает?

[warm delta]

all the servers are down, how long will it take to turn them back on?

[warm delta]

да

[dim marten]

заебись как заебало

[warm delta]

ты не поверишь как

[tropic iris]

eu medium offline?

[round smelt]

why i cant join eu medium?

[hollow cosmos]

It's down and the moment and being worked on by the devs 🙂

[tropic iris]

how long to wait bro

[hollow cosmos]

Shouldn't be too long of a wait, the team are working to get it back up and running.

[tropic iris]

thx

[white island]

eu medium offline?

[hollow cosmos]

#general message

[tropic iris]

yep

[peak belfry]

’eac corrupted or backend invalid’ error message, happening only on rustoria servers?

[timid idol]

YES ADMINS

[peak belfry]

same issue?

[timid idol]

damn nnn so many bans in a row now xd

No no no bnro im juist happy

[distant elk]

Why did i get banned for high risk account out of nowhere

[timid idol]

cheaters geet ban xd

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[peak belfry]

?

@raven bison any help

[median crown]

!appeal please submit an appeal

[glass olive]

Hey, @distant elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant elk]

I already js did

that makes no sense i have 10 hours on server already wtf?

im a 400 hour player

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[distant elk]

bro shut teh fuck up

youre a chat mod, i need actual admins to help me

[tiny bone]

lmao

[distant elk]

my wipe is going well man i have no time for the wipe to die

[median crown]

Unfortunately this is is not something we have control over. It is a game-wide issue that has been happening for several weeks. You will just have to click "Retry Connection" to load back into the server until this is fixed by EAC

[tiny bone]

you good twin?

[distant elk]

brother server was popping

and i get banned outta nowhere for high risk account

then this bitch being mod for free vip thinks i need the standard rustoria bot response

[peak belfry]

uhm, ah its happening in diff servers too such as ukn but some servere like moose it doesnt

[toxic shard]

It's true, it's not all what you need

[toxic shard]

now you good

[tiny bone]

lmao

[loud delta]

marc plz look eu-5720 report

[sudden flax]

yo fat bitcvh

@median crown

[tiny bone]

im sorry @distant elk

[sudden flax]

fix the server

[peak belfry]

everyones in the mood of getting muted today 😐

[median crown]

tickets are reviewed in the order they are received an admin will take a look as soon as they are able to

[sudden flax]

thank you its fixed now!

[loud delta]

i want to buy a vip brooo i need fast

[tiny bone]

@distant elk i hope u get unbanned my guy

[median crown]

!vip

[glass olive]

Hey, @loud delta

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[loud delta]

nah there isnt the way i want to pay

[peak belfry]

Hi sorry for another ping, is there a way to fix this 😭 i tried many times but same error. Its only happening in some servers tho is it not rustoria?

Like toria,ukn has this for now

[median crown]

EAC error we can't control. Maybe try restarting your game and/or verifying your gamefiles

[tranquil temple]

а почему когда я захожу на сервер меня выкидывает из за читов хотя я не играл с ними

[hollow cosmos]

!appealru

[glass olive]

Привет, @tranquil temple

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[peak belfry]

i did some digging around , apparently its cause eac sdk was updateded and severs have to update it too? Tbh idk seems complicated but fp isnt responding to this

[tranquil temple]

And what should I do?

[lament ridge]

!appeal

[glass olive]

Hey, @lament ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak belfry]

are u getting this error too

[tranquil temple]

yes

[peak belfry]

hm

[tranquil temple]

And how long to wait?

[peak belfry]

idfk lol askntoria

[keen forge]

why is my brother banned for high risk account too now, can an admin help?

im pretty sure if i reconnect now ill get banned since we're on same ip

[toxic shard]

You should ask him, he has the response to the question

[keen forge]

he has been playing for abt a year with me now w no issues?

[toxic shard]

what's his steamid ?

[keen forge]

76561199528232135

[wispy orbit]

Здраствуйте, как написать тикет на читера?

[toxic shard]

Unforutnately that need to be reviewed by the admin in charge

therefore it needs to go on the website

[keen forge]

he alrd did an appeal

so if i reconnect now am i fine or am i fucked too?

[toxic shard]

can't say

[keen forge]

i rly dont wanna get banned too

i lit have abt 2k hours on rustoria too lol

[toxic shard]

I can't tell you because I don't know

[keen forge]

ok, thanks

[vocal osprey]

which admin banned me ?

[mighty pebble]

Me, why ?

[vocal osprey]

your not even an admin

[toxic shard]

Such info won't be disclosed

[wispy orbit]

can i write on russian language?

[dusty sorrel]

I'm sorry, didn't see that

[wispy orbit]

как тикет на читера кинуть?

а нашел

[dusty sorrel]

вы можете оформить заявку на нашем сайте

https://rustoria.co/support

[toxic shard]

what makes you think there is an update ?

[peak belfry]

Check epic website? Idk

[drifting quarry]

When i try to join rustoria it disconnects me telling me im cheating

[keen forge]

yeah bro i got banned cuz of my brother somehow

it is ip ban, can i get a fast unban or do i also have to go thru the appeal doom

[tranquil temple]

can you explain to me the reason for my ban and how to get it removed? I didn't understand anything, and I didn't play with cheats.

[viscid vine]

!appeal

[glass olive]

Hey, @tranquil temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

do as above says

[tranquil temple]

can you explain to me the reason for my ban and how to get it removed? I didn't understand anything, and I didn't play with cheats.

[viscid vine]

Do as above says 🙂

[tranquil temple]

it's taking too long, help me with this, it's a mistake, I'm not cheating, please

[keen forge]

was ur ban high risk account_

[tranquil temple]

no

[raw lodge]

yes it was hes lying

[sacred oar]

i conected my discord to the site to get unbanned, will the bot just send me a message once something happend?

[violet ruin]

Yes

[sacred oar]

how long does it take for someone to look at my ticket?

[normal orbit]

appeals are 1-3 business days.

But occasionally can be faster

[sacred oar]

ok thank you

[normal orbit]

No problem 🫡

[river plover]

i joined the Mondays sever after waiting in 260 Q and crash and don't get q priority why?

[acoustic citrus]

where do a appeal a ban

[tame dragon]

YO ANY admind online i can talk with

rustoria eu moday server

[lyric basalt]

!appeal

[glass olive]

Hey, @acoustic citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tame dragon]

met a guys 10 min ago he got banned for cheating didnt know he was whats the deal now i wana secure my self

[glossy estuary]

!appeal

[glass olive]

Hey, @glossy estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful horizon]

!appeal

[glass olive]

Hey, @graceful horizon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy estuary]

!appeal

[glass olive]

Hey, @glossy estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

did you get banned for assocation or whats up

[violet ruin]

whats the issue?

[tame dragon]

i didnt get banned yet iam scared to get banned

i met him 10 min ago he got banned

[violet ruin]

were you in the same ui?

[tame dragon]

u can check the dis stuff just aded him

whats ui

[violet ruin]

team ui

were you in the same team?

[tame dragon]

i left as soon he got banned

we played 5 min only

whats the deal now

[violet ruin]

please go to #looking-for-group

[near halo]

oh mb

[violet ruin]

no problem

[tame dragon]

371 want me to open live or smth how i secure my self

[near halo]

wrong channel

[violet ruin]

its okay, no need, how long ago was this?

[tame dragon]

30 min ago i was afk all the time from then talking to mods

[violet ruin]

did the player get banned by anticheat or server banned?

[tame dragon]

i mean i played 100 hrs last wipe on thirs wipe

player got banned for cheating

[violet ruin]

I'm not sure if you're declared as an associated player, i have asked and i will let you know

[tame dragon]

if anth needed from me iam ready just tag me live or smth

[violet ruin]

will let you know and ping you once i know

[tame dragon]

okay id really appreciate it iam on the top names on the server

[glossy estuary]

!appeal

[glass olive]

Hey, @glossy estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund wind]

!report

[glass olive]

Hey, @rotund wind

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

is there anything i can help with, why are you in the waiting for support call?

[glossy estuary]

!appeal

[glass olive]

Hey, @glossy estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund wind]

like to report a hacker

[toxic shard]

!ticket

[glass olive]

Hey, @rotund wind

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

^

[simple granite]

can i get unmute please i just say discord in chat 76561199738488277

@violet ruin

[violet ruin]

!appeal

[glass olive]

Hey, @simple granite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi lava]

How many days does an association ban last?

[median crown]

usually 7 days

[quasi lava]

ty

[serene swan]

VENFOR

vendor is broken on toria eu mondays it hasnt spawened in 4 hours

[rotund wind]

is any admin available to take action against hacker in sea main.. its ridiculous

[hexed nimbus]

!report

[glass olive]

Hey, @rotund wind

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rotund wind]

i did

[serene swan]

????

[violet ruin]

okay wait

[violet ruin]

i think it comes out every 6 no?

[serene swan]

HELLLO?

[serene swan]

NO

[violet ruin]

will pass it on

[spice wedge]

https://steamcommunity.com/profiles/76561198450917161/

[brazen knoll]

Rust for you mate😭

[grim anvil]

Heli got bugged inside my base plz help Sea Main

[dusty sorrel]

We don't interfere with gameplay sadly :/

[grim anvil]

WDYM

[violet ruin]

official servers dont interfere

[violet ruin]

thanks

[keen forge]

can some admin check my appeal pls im hungry for rust

ill be a good boy

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen forge]

what if im banned due to ip issues

[violet ruin]

its still a appeal so

1-3 days

[keen forge]

id rather listen to a real admin, it happened multiple times before that i got banned unfair and admin checked it faster :)

[violet ruin]

okay

[viscid vine]

It's an appeal just as @violet ruin says 🙂

You are banned --> appeal it

[violet ruin]

[keen forge]

alrd done g

check my history admins usually check it out when its an ip issue

[viscid vine]

Write down your problem in the appeal and they will check it 🙂

[mild musk]

mind if I get pic perms?

I got a guy I want 2 report.

[viscid vine]

We are not solving bans through discord 🙂

[keen forge]

lnk ur acc

[mild musk]

no like, ban him from the discord. Ill just send it 2 u in dmsa

[keen forge]

Thanks for your responses but i kindly ask you to stop responding to me :)

[sturdy terrace]

Just send it to me

[harsh sand]

hi any admins around for ban i have full clipped

[violet ruin]

report or appeal?

[harsh sand]

appeal

[violet ruin]

!appeal

[glass olive]

Hey, @harsh sand

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy star]

yo guys

pls check on my appeal

its taking too long i want to continue my wipe i didnt do anything pls

@sturdy terrace man pls

[lament ridge]

How long is a association ban for a first offense if your appeal gets denied?

[quick bluff]

Somone check my appeal pls its been 3+ days #1e4e66

[quick bluff]

7 days prob

[naive dove]

hello dear rustoria player

https://tenor.com/view/balthazar-crazy-family-guy-fou-gif-11775947423386520412

i would like to tell you that the admins on this server are TOP NOTCH

https://tenor.com/view/sweating-nervous-wreck-gif-12986085083782148824

and i play rustymoose and i play rustopia but i got humpped because i got dogs in my base and the others are just roofcamping so the gifs that i use are also homemade and the smgs are kinda dawg popo

[long quiver]

pls check on my appeal #612cf6

[naive dove]

what if the admins are all in a call and showing their toes and eating beef jerky .... that would be super cool!!! ❤️

https://tenor.com/view/me-atrapaste-es-cine-its-cinema-cinema-esto-es-cine-gif-12869046600151364058

[keen forge]

https://tenor.com/view/hog-rider-clash-royale-thinking-gif-7968908407873406663

[naive dove]

the rust comm is a very friendly comm and i would like to tell you about the adminss .. YAAAAAAAAYYYYYYYY ❤️ so the rustoria admins are very cute "giggle" uwu👉🏿👈🏿 and are very thic?=)

https://tenor.com/view/的9-gif-12565004940729182637

https://tenor.com/view/long-tears-gif-11087877242190144149

[next sorrel]

I was banned for no reason for having a high-risk account. I filed an appeal and no one responded. I've been banned for days. Can someone please help me?

appeal id: #affa86

[glossy star]

same bro

[next sorrel]

That's really stupid.

[glossy star]

what the helly going on

[next sorrel]

I got banned for standing still.

[glossy star]

yes my whole team got almost banned

[glossy star]

SAME I WAS AFK IN MY BASE

[long quiver]

I got banned for ban evasion even though I’ve never had another account — I don’t understand anything.

[glossy star]

FOR LIKE 1 hour

[next sorrel]

same

[glossy star]

bro admins plsss

my wipe is ruined my neighbor village want to offline me bcs they cant online bcs theyre too badd

<@&274971100184576010> pls guys check on our bans

[long quiver]

pls <@&274971100184576010>

[next sorrel]

I was banned for no reason for having a high-risk account. I filed an appeal and no one responded. I've been banned for days. Can someone please help me?
appeal id: #affa86

[glossy star]

since thursday i have alr 3 days played on eu medium

HELP PLS

[north crest]

Have you made an appeal?

[glossy star]

yes i have but its taking too long

they already tried to offline me 2 times

but failed bcs i was on but afk in base

[north crest]

Someone will answer it when they can.

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[glossy star]

yes but i always play on rustoria and never got banned

randomly everybody gets banned bcs association and high risk account and i get banned

when i was afk

the ppl that cheated was god clan

and i didnt even know them

or ever interacted with them

bcs of an error i will lose my whole 4 day progress

[lucid oriole]

keep cheating

[long quiver]

What type of ban did they give you?

[glossy star]

high risk account

[glossy star]

why you assuming i am cheating?

i legit have 540 hours

[long quiver]

I got banned for ban evasion even though this is my first Steam account.

[lucid oriole]

high risk account is made because your real game hours / battlemetrics hours / hs% kills etc stats they are not from a normal player with your hours of play

why are you not playing in your main acc

[glossy star]

well my whole team almost got banned for high risk account

and they have 7k hours and shit

[lucid oriole]

7k afk lobby hors XD

wb battlemetric real hours

[keen forge]

ah so ure telling me

my stats r not fit for my hours too?

(2k battlemetrics on rustoria 6k total)

[glossy star]

bro is yapping shit

[keen forge]

admins said its undefined

[glossy star]

and how did i get banned i am shit ash

[keen forge]

why high risk accs, js appeal and wait

[glossy star]

0.20 kd

[keen forge]

Wow racist now

Very mature

[glossy star]

dreckig

like farouk

[lucid oriole]

kepe cheating bross

[keen forge]

https://tenor.com/view/monke-gif-4007877678756330230

[lucid oriole]

CRYYY

[harsh gull]

https://tenor.com/view/monke-gif-4007877678756330230

[ancient pebble]

ban

[north crest]

[glossy star]

admins pls

answer

[viscid vine]

?

[glossy star]

i need an real admin but thanks for answering

i got banned for absolutly no reaon

[ancient pebble]

thats crazy

[glossy star]

reason

[ancient pebble]

real admin is crazy none of these lot will help bruh they thought i was cheating im just too good

banned me for no reason

[raven mist]

#general

Not going to do this every evening

[long wren]

You can see the reason when you try to connect to the server.

[raven mist]

Appeal and wait on a reply

[ancient pebble]

unban boy

[raven mist]

Just appeal and we’ll get to you 👋

[ancient pebble]

get to me boy

[glossy star]

high risk account but i legit was afk and i played for 4 days straight on eu medium and always play on rustoria and never got banned and my whole progress is gonna get lost just because i got banned for no reason man my neighbor village wants to raid me bcs they failed 2 offline raids

just check on it i would appreciate it soooo freakin much

[raven mist]

Like we already said we will

Be patient, not needed to come in here every evening

[long wren]

@glossy star

[glossy star]

its taking too long bro you need to understand my situation i putted so much work into this wipe

[glossy star]

ik man i understand but its unfair

[glossy star]

ye?

[raven mist]

Like i said

Be patient

Typing in here is not going to speed it up

Only your banning admin handles your appeal

[glossy star]

ik but its worth to try it bcs it was an error 100 percent

[glossy star]

can u tell me who it is man

[raven mist]

High risk accounts are most of the times no error

[raven mist]

Not something we will disclose

[glossy star]

okay but why i never did get banned before?

check my battlemetrics

[raven mist]

Again

Patience

[glossy star]

i am not even that good to be cheating or sum

[raven mist]

End of discussion

[glossy star]

aight thanks for answering man

[long quiver]

I got banned for ban evasion even though this is my first Steam account.

appeal #612cf6

[raven mist]

Same counts for you

Appeal and be patient

[glossy star]

ye but we lose our whole progress

for no absolutly reason

[raven mist]

Not going to keep repeating myself over and over again

[tranquil temple]

дайте мне разбан

[next sorrel]

I was banned for no reason for having a high-risk account. I filed an appeal and no one responded. I've been banned for days. Can someone please help me?
appeal id: #affa86

[strange monolith]

Hi, can any admin help me with my ticket? I've been waiting for two days. I already gave an explanation on the ticket, and I want to know if everything is okay.

Appeal #a0e859

[distant elk]

What server was it?

[next sorrel]

BR LONG

[distant elk]

ah

[north crest]

Appeals can take 1-3 business days. Just have to be patient, someone will respond when they can

[strange monolith]

pffff

bet

If i got banned in US Main I can play US monday at least ?

Or the ban is for all the rustoria servers ?

[distant elk]

new discord account, u r cheating

[strange monolith]

huh?

[atomic mural]

i was banned??

why?

[minor temple]

What does you disconnection message say?

[atomic mural]

Banned: Come to Discord.gg/rustoria - loriemagpie

[west osprey]

Feel free to join waiting for support.

[atomic mural]

???? very strange.....

[west osprey]

I'd like to have a chat.

[atomic mural]

with?

[west osprey]

You

[atomic mural]

im open

[west osprey]

Well, when you're ready feel free to join the support channel

[atomic mural]

how?

[west osprey]

https://discord.com/channels/274965952116817920/368790610783764480

[atomic mural]

im deaf cant really talk well

loriemagpie can you acommidate?

Not very professional. Can you unban me please

[west osprey]

When we have a chat about your behaviour on our servers, I will consider unbanning you.

[atomic mural]

I cannot speak nor hear very well.

But im willing to chat. I did nothing wrong

Like i said im deaf

Its unprofessional behavior when you cannot accommodate your player's physical disabilities

[west osprey]

Accommodating your physical disability is not an issue here, i'm more than happy to accommodate. You thinking your behaviour on our servers is acceptable is the issue. I suggest you take some time to think back, and reach out when you're ready to chat.

[keen forge]

Hola

Fix ip ban pls

[west osprey]

!appeal

[glass olive]

Hey, @keen forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen forge]

I alrd did but it was automated so no amdin is assigned to it

[west osprey]

steam ID?

[keen forge]

!steamid

[glass olive]

Hey, @keen forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen forge]

76561199216929721

[atomic mural]

I am ready. Please begin the chat you seem to think is so necessary.

[atomic mural]

Ive joined it multiple times.

[west osprey]

I'll send you a message.

[vocal osprey]

hey miss lorie i also got banned for the same reason can u pls check my ban also?

my steam id is 76561199528232135

@west osprey

i would appreciate that

my friend also we both got banned for high risk account on Eu Medium

[drifting herald]

Please can you go appeal at https://rustoria.co/support/appeal

[long quiver]

pls check appeal #612cf6

[vocal osprey]

i also made an appeal but its taking too long and i might be getting raided

[keen forge]

one question, if someone is banned 2 years ago on his main account for cheating on rustoria is he allowed to play on a new account?

[west osprey]

Not if they're banned on our servers.

[west osprey]

you should be able to connect

[keen forge]

we have 2 teammates that were banned before us, are admins attached to them or?

[vocal osprey]

can u check on my friend too

please

[west osprey]

I'd need steam ID's

[keen forge]

76561199441025286, 76561199480460514

^ this is one person, the other one is gone atm (cant get his id)

[long quiver]

76561199435746616

[vocal osprey]

lorie tysm

best admin out there

[west osprey]

are the two ids the same person?

[keen forge]

yes

[west osprey]

Have they appealed?

[keen forge]

yes, but im not sure if an admin is assigned or something since it was auto ban im guessin

[west osprey]

This is not correct.

[keen forge]

so he has to wait?

[west osprey]

Yes

[keen forge]

Alright, thanks

[misty scroll]

You knew this already

[keen forge]

i read in channel i saw it was mostly automated

sorry 😔

[west osprey]

Yeah, but lorie is the best admin out there. Had to hear it from me.

[keen forge]

i agree

[misty scroll]

Nah you had me look into it for you, and I told you to wait for the appeal 😛

[lyric basalt]

👀

[west osprey]

This one is fixed

[late crescent]

yo my friend got banned

for this weird reason

what is he supposed to do

[drifting herald]

Tell them to appeal at https://rustoria.co/support/appeal

[next sorrel]

I was banned for no reason for having a high-risk account. I filed an appeal and no one responded. I've been banned for days. Can someone please help me?
appeal id: #affa86

[balmy cypress]

Hey, could you link us your main profile please

[static condor]

can i talk to an admin in a support channel/chat please

[balmy cypress]

Hey, whats up?

[next sorrel]

which main profile?

[static condor]

i have been banned and would like to appeal and i cant appeal on the webssite

it wasnt for cheating

[balmy cypress]

You have one chance to link us your main profile, as I don't believe the one you were banned on is your only account, if you don't link it you'll be denied and we all move on

[balmy cypress]

send a link to your profile please

[static condor]

https://steamcommunity.com/profiles/76561199465821496/

is that right

[next sorrel]

My main account doesn't have Rust. I wasn't able to deposit funds into my Steam wallet, so I couldn't buy it. Because of that, I created a new account and bought it.

Do you have any problem doing that?

[balmy cypress]

Looks like you had "4 previous bans for chat behavior "

Did you think 5 was a good number to aim for? 😄

[static condor]

no i have been on strict behavior recently and trying to better myself and not let my anger issues get the best of me is there any possible way that me getting muted permanently could be a punishment instead of being banned?

[west osprey]

[static condor]

any alternative pls rustoria is the only server i can enjoy playing

ill do better

[balmy cypress]

honestly if it were like 2 bans, I could push for some leniency, but 4

only once in a blue moon does someone as consistent as you come along

[static condor]

please

my consistency has changed

i have bettered myself and i no longer play with chat on

you wont see me in chat ever

[west osprey]

Thats right, because you're banned.

[broken forum]

Where do I file a complaint?

[light beacon]

MASS CHEATING

[west osprey]

Regarding?

[broken forum]

cheat

[glass olive]

Hey, @west osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

!ticket

[glass olive]

Hey, @broken forum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[static condor]

i apologize for my actions and i would like to have a chance to prove to you that i will not be a delinquent and that i can be good in the server as i love rustoria servers and would like to have atleast one more chance to show you that i have changed as a person if you could just give me one more chance that would be amazing

[west osprey]

You had 4 chances.

4 chances, you completely ignored our warnings and talks, completely disrespected us, our servers and our rules.

You'll need to find a new server.

[arctic rivet]

can someone help with a cheater?

[static condor]

if you would just give me one more chance i can prove to you that i have changed and will no longer disrespect the server and you guys

[haughty cypress]

Fifth times the charm 🗣️

[lyric rock]

Hi I’d like to ask if I have a membership and if I can stop paying for it

[normal orbit]

Do you mean vip? If so yes you can purchase on a month by month basis, you don't need to coonitnue paying every month

[lyric rock]

Yes vip can I cancel my subscription

I might not even have one just wanted to check and make sure

[quick bluff]

Im banned for no reasoncana diffrent admin check my appeal pls im bouta crash out. #1e4e66

@west osprey

Ong i am banned for something i didnt do

How can i make a appeal of 500 words and 5 pictures proving my innocence and get the answer: we have decided to deny your appeal.

There is no reason for me to get banned and i know no admin can find a reason

Its crazy

Atleast tell me why

[cinder zealot]

Bans are final, please find somewhere else to play til the ban expires unless it's permanent.

[quick bluff]

I dont know wether its permanent or not can u tell me, ban evasion

(Didnt evade any ban)

Fully innocent

Get better admins pls

[limpid dome]

!ticket

[glass olive]

Hey, @limpid dome

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long quiver]

They removed the "ban evasion" tag and now marked me as "cheating," plus they closed my ticket. What should I do now if I never did any of the things I’m being accused of?

In the end, I don’t understand — you guys can’t even decide why I’m banned.

The worst part is that they don’t even explain the reason for the ban or anything — they just close the ticket and now I can’t do anything.

[hearty fulcrum]

Hey, sorry that you weren't given a response in your ticket. Your appeal was actually approved.
To give you some answers, your account is not banned. Your account just got tangled up in something unrelated.
The admin who answered your appeal fixed one part of it. I just fixed the other part.
You should be able to connect in a few minutes. Please try connecting again, and let me know if you have any issues.

[long quiver]

Thank you

[modest cypress]

hey, is there anything I can do to speed up a response for a VPN ban appeal? its been 19 days without a response and all my friend did was forget to turn his vpn off before joining 🙏 ID is #0be87f

[hearty fulcrum]

Hey there, can you check again? https://rustoria.co/support/appeals
There was no response given, but your appeal did get approved and the issue was resolved 19 days ago. Please check your appeal and let me know what you see.

And if you're able to right now, please try joining a Rustoria server, then let me know if you're able to connect or not. If you are still not able to connect, I'll help you out now.

[quick bluff]

How long is ban evasion ban?

[long wren]

If there is no period displayed when connecting to the server, it is permanent.

[quick bluff]

😔

Banned for no reason and i just gotta take it

[long wren]

Your banned reason ban evasion 🙃

[quick bluff]

No admin can tell me where and when i ban evaded

[gentle plover]

yow its been 3 days wheres my appeal uppdated

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gentle plover]

okay

why the reason in my ban is high risk account thats weird

[modest cypress]

hey thank you, ill get him to check as soon as i can, it may just be that he didnt realise he got unbanned 😭

[proper vigil]

hello? i cant enter the server anymore is says the reason is cheating? how long does apeal last?

[long wren]

!appeal

[glass olive]

Hey, @proper vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proper vigil]

THATS CRAZY I JUST BOUGHT VIP YESTERDAY AND COULD PLAY

[high gyro]

is it possible for an admin to do anything about an invisible player preventing me from building

[long wren]

we cant help this issue

[high gyro]

unlucky

[drifting quarry]

I also got banned for cheating 😭😭

[proper vigil]

bruh i didnt cheat

[drifting quarry]

Yeah i also didn't cheat

[drifting herald]

Have you submitted an appeal?

[drifting quarry]

I just did one

I would like to be unbanned before Thursday

[midnight oracle]

@balmy cypress Hi Luke - just reaching out again, please check your DMs

[fringe trench]

how long is cheater association ban

[long wren]

7 days~perma

[violet ruin]

Is it regarding payment?

[craggy jetty]

is joking about crack like banned?

[midnight oracle]

No it’s regarding content creation

[violet ruin]

Ok

[violet ruin]

#rules

[craggy jetty]

I dont think it violates it

I am going to tear off my skull

[neat pumice]

That's an oddly specific question - have you been muted or banned, and are wondering why? 😄

[craggy jetty]

current mute yes

[neat pumice]

What's your steam ID?

[craggy jetty]

how do I get that again

found it

76561199691872009

I did put in an appeal, I am just kind of impatient

[neat pumice]

You used a racial slur, nothing to do with the word "crack"

[sturdy terrace]

No need to spam this everywhere.

[craggy jetty]

which one was it?

[neat pumice]

You tell me - you wrote it 😂

[craggy jetty]

starting letter?

sorry I have gotten no sleep, I try and not say the n-word (if this is what your talking about) as much as posible but I do say it quite a bit due to my african american heratage

[neat pumice]

It's a common racial slur, and given that you wrote it, I'm sure if you think about it, you'll realise what you wrote

I'm not going to repeat or even hint at slurs here

[sturdy terrace]

Calling them out here only makes the job harder for us. As I already told you, please go make a report on our website. https://rustoria.co/support

[craggy jetty]

I am kind of lost, but I will take your word for it. I will try and think harder before I type from now on

[neat pumice]

Well I recommend not using it, because each time you do, the mute length will increase by 24 hours at a time 😄

[mint warren]

!ticket

[glass olive]

Hey, @mint warren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[craggy jetty]

if its the other one, then I think I was talking about the milly deploy

I dont know what to call it, and someone told me thats what it was called

still unexcusable but I just hope you can understand that I am not fully cognative right now. weitehr its the sickness that I got, or its liek time I have bene up

I just want you to understand that I don't really mean to do these things intentinally

thanks for helping tho

[fathom mountain]

https://rustoria.co/support/appeals/83dada

and how was the decision made without a trial? So when I create a new account, I will always get banned? There should be some checks, I have all the game records showing that I play honestly and without cheats

Appeal #83dada

help me get unbanned, I've never used third-party programs in Rust, I have a total of 3,000 hours, why did I get banned? How can I prove that I'm clean, I have all the videos, and I'm ready to pass any checks?

[viscid vine]

If you got an answer that's your final answer of your appeal.

[fathom mountain]

Well, how can I play? Do I understand correctly that if I create a new account and play on it, I will also get banned without any reasons, explanations, or checks?

[sturdy terrace]

You're indeed not allowed to play on our servers anymore, not on your main account, nor on a new account. You will have to find somewhere else to play.

[fringe trench]

how would i go about getting unbanned after my 7 days is up?

[hexed nimbus]

if its a temp it will automaticly go away

[fringe trench]

it doesnt say a time on my ban thats why im asking

[hexed nimbus]

did you appeal and if yes did you get a reply yet ?

[fringe trench]

i did and i havent its been like 3-4 days

[hexed nimbus]

prob will get today saturday and sunday aint business days and appeals can take up to 3 business days

[main lotus]

Good evening, I want to appeal the ban of a high-risk account. https://steamcommunity.com/id/geroooooin/

[fathom mountain]

so how do I get unbanned? You can't just ban players without investigation, your servers are among the top 5 Rust servers, and if I don't want or can't play on other projects, your servers are the ones I'm interested in. How can you treat your players this way? There's a way to verify a person, I can provide a link to the main account that was stolen from me, so what's the problem? Why ban someone without giving them a chance to defend themselves, just because 2-3 children reported them for normal shooting?

Why don't other projects ban people without a reason?

[hollow cosmos]

Hi, if you would like to appeal the decision, feel free to do so here: https://rustoria.co/support/appeal

[fathom mountain]

I've already filed an appeal, but they're just rejecting it. They're not even giving me a chance to prove my innocence. They're just banning me for a skill that I've been honing for years, just to ban me everywhere for no reason.

[hollow cosmos]

If your appeal is denied then that answer is final unless stated otherwise in the appeal. You will have to find somewhere else to play.

[fathom mountain]

https://steamcommunity.com/id/1508471337

here is my main account that was stolen from me

[hexed nimbus]

@hollow cosmos

all chat channels btw

[hollow cosmos]

[gentle plover]

OMGGGGG WHERES MY APPEAL UPDATE I GOT BAN FOR HIGH RISK ACCOUNT I JUST WANNA PLAY WITH MY FRIENDS!!!!!!

[normal orbit]

1-3 business day is usual respons time friend

[native fulcrum]

marzy

you call me

@lyric basalt

[vernal panther]

how do i report someone

[viscid vine]

!report

[glass olive]

Hey, @vernal panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal panther]

ty

[native fulcrum]

@lyric basalt please reply to me ok？

dont mute

[median crown]

come to discord - marzy ?

[native fulcrum]

yes

[jaunty fable]

Hello whenever I tried to join it says cheating please help I am new to rust.

[native fulcrum]

I have provided my account for an hour and still haven't received a response

[drifting herald]

Please go appeal at https://rustoria.co/support/appeal

[jaunty fable]

thank you

[drifting herald]

You DMd him, if so please wait patiently for a response

[native fulcrum]

My base is waiting for my maintenance

[native fulcrum]

I have already sent him a message for an hour and I am in a lot of pain

[drifting quarry]

when can I expect the ban I got to be removed

[jaunty fable]

How long will it take?

[native fulcrum]

@lyric basalt Dear Mary, are you there? Can you help me with this

[drifting herald]

A response can take 1-3 days but you can usually recieve one much sooner

[drifting herald]

As i said please wait patiently for a response

[drifting herald]

If you appealed, A response can take 1-3 days but you can usually recieve one much sooner

[wide flame]

cant he message an admin?

[jaunty fable]

Thanks

[serene swan]

https://steamcommunity.com/profiles/76561199061597148/

admins sort this out bro

rustoria eu mondays

[hearty surge]

!report

[glass olive]

Hey, @serene swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[serene swan]

sort it out

[gentle plover]

It's 4 days now sir

[native fulcrum]

@lyric basalt Mary, can you reply to me? You called me over but didn't reply. You still don't let me join the server. What are you doing? Your Discord is still offline+Is that how administrators call others and indirectly prohibit it

I have been waiting for your reply here for over an hour now+I am also a loyal player of the ORIA server+Why do you treat me like this

[gentle plover]

Because they have a life bro

[native fulcrum]

shit bro

[drifting herald]

As i have said several times please wait patiently he will get back to you soon

[native fulcrum]

i wait 1hour but dont reply me

I know I need to wait. But you should know that a loyal player cannot wait for one or two hours

I slept for 20hours after playing on the server for four days I am already very tired I want to complete my work But I cannot enter This makes me very angry

[median crown]

i understand it's frustrating but you need to be patient. he will get back to you when he is able to

[native fulcrum]

Can you call him? I'm really upset

please

[hollow cosmos]

🤔

[native fulcrum]

@lyric basalt

[hollow cosmos]

Please stop pinging admins

[whole sentinel]

admins pplz ban 76561199871509889

rage cheating

[native fulcrum]

i wait he 2hours shit

[hollow cosmos]

We dont take reports in discord, please head to https://rustoria.co/support/report and report them there!

[native fulcrum]

Who among you can call Mary

[hollow cosmos]

The only thing you can do is be patient and wait. I'm sure the admin will respond when they are available.

[native fulcrum]

It's been 2 hours now. If I'm doing something normal, it's already over. I think

[north crest]

They may be busy, they will respond once they are able to

[true cradle]

I and my friends were banned for no reason. Please unban us. We can let you check our computers.

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal

[true cradle]

My friend wrote and I also check

[hollow cosmos]

Appeals can take up to 3 days to receive a response so please be patient 🙂

[kind frost]

How do I get unstuck

[true cradle]

I'll be raided during this time, check now

[hollow cosmos]

You can have someone try to push you by jumping on your head if you are stuck somewhere. Otherwise you will have to respawn.

[hollow cosmos]

You will have to wait like everyone else.

[kind frost]

Im stuck in the helipad on outpost lol

[hollow cosmos]

Your best bet is to respawn and loot yourself then. Unless you have a heli that you could try sitting in, maybe that will work.

[kind frost]

I respawned. thanks for the advice.

[rain iron]

💀

[hollow cosmos]

[iron surge]

WHY is it so hard to get my tickets looked at and actually fixed been almost month of the shop points not working and kits the rewards give you they dont work so how could you offer stuff that dont work ?rewards and shop dont work points not working ive made tickets and ive been told we will work on it never has anyone fixed it other than ill pass it along no fix !!

[raven mist]

As far as i'm aware they'r still working on it

Lemme ask for an update

[iron surge]

thanks @raven mist I KNOW you have been workn Hard..

[raven mist]

Will try to keep you posted, i've pinged said dev and will hopefully get a reply soon

[jade scaffold]

Hey, I got banned, could you help me? It was without any reason.

[distant elk]

What's a suspended appeal? hwo long to get answe for that

[balmy plinth]

I feel like a bot should spit out “Appeals take 1-3 business days (weekends do not count)” every time someone says certain phrases “how long”.

[native fulcrum]

@lyric basalt Okay, if you don't reply to me, I can leave Oria and lead my team to withdraw. I will appeal your behavior and tell Facebook. It's really garbage. I told you before that I am a Chinese moderator, and I must let everyone know about your behavior. Although there is no cheating behavior, it is a disguised ban on others. I have been playing on the server for so long without any problem. If you tell me now, I must provide another account or else it will remain banned. Okay, no problem. Can you just not ban me if I provide someone else, or do I have to provide someone who has already been banned and you can use this reason to ban my current account. I'm really speechless. I waited for you in front of the computer for over three hours, and this is the result I've been waiting for