support

[lean topaz]

how to check steam id

[ashen locust]

I'm unable to join SEA main server I'm getting "Connection Attempted Failed" error, but I'm able to join other server except this one

[drifting herald]

!steamid

[glass olive]

Hey, @lean topaz

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[real walrus]

o-dog15?

[drifting herald]

yes the temp ban will stay sorry, you will have to wait the 7 days

or whatever time it says when trying to join the server ^

[lean topaz]

76561199319232581

[real walrus]

is there anyway i can prove that i am not associated with that random or clear my name as its very frustrating being banned for something completly out of my control

[lean topaz]

thats my steam id

[ashen locust]

immediately when clicking on join button

[drifting herald]

@lyric basalt

[real walrus]

is there anyway i can prove that i am not associated with that random or clear my name as its very frustrating being banned for something completly out of my control?

[lyric basalt]

Your ban expire in 7 days

[real walrus]

?

[drifting herald]

Please head over to #network-support-old and make a ticket please

[real walrus]

o-dog15?

[ashen locust]

ok

[drifting herald]

as the appeal was denied as i said you will have to wait out the temp ban

[real walrus]

ok thanks for letting me know

[drifting herald]

No problem but in future be careful who you add to team

[hollow cosmos]

no need for this

go to #general if you want to shit talk

leave it out of support please

[velvet barn]

I need open a ticket

[hollow cosmos]

!ticket

[glass olive]

Hey, @velvet barn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear crown]

all servers have normal ping, but it's rustoria eu main that's stuck at 200. I had ping 50 on this server in the morning, and now it's 200

[violet ruin]

Hi, are you using a wireless connection such as Wi-Fi or a hotspot?

[clear crown]

I use a cable

[violet ruin]

Do you use a VPN?

[clear crown]

no

[violet ruin]

Are there any complaints in the ingame chat? If so let me know, if not, please make a ticket in #network-support-old

[hot wing]

RUSTORIA EA EAST LONG. admins are nt active or smth????????? so many rage cheaters i keep reporting and none get banned. please help.

[hearty surge]

Please ensure you've F7'ed and submitted a ticket, other than that please remain patient as it takes time to review players, especially when there's more than one to review.

[glossy shore]

rusotria eu medium cave base in snow code 1236 have fun if u find it

[lean topaz]

I thought it was perm thank goodness

[restive quiver]

Hello, good afternoon. I'm trying to log into BR Long, and when I do, it disconnects me due to cheating. Could you give me a solution? Hacking is useless in life.

[hexed nimbus]

!appeal

[glass olive]

Hey, @restive quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Follow Mighty Mike instructions 🙂

[restive quiver]

It's that I'm not banned, it just enters the server and disconnects me and in details it says cheating

[sturdy terrace]

That means you're banned. You will need to make an appeal

[restive quiver]

Can you appeal in Spanish?

!appeal

[glass olive]

Hey, @restive quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

!appealES

[glass olive]

Oye, @restive quiver

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[regal pelican]

Hi I’m trying to make an appeal for my ban on rustoria is main, but the website says I have no ban do you know what I should do to get this ban off of the server then because I really would like to play this server

It says take a break when I log and get kicked to server menu

It said it was supposed to last 48 hours but it’s been a week or two and I’m still not able to log on to rustoria us main

[misty scroll]

Try again now

[regal pelican]

That is what support told me

[misty scroll]

It should be fixed now, let me know if it still doesn't work

[regal pelican]

Okay thank you I will let you know

[misty scroll]

Sounds good!

[fallow veldt]

Hey @stiff steppe, can I help you?

[stiff steppe]

ok

[fallow veldt]

?

[stiff steppe]

i got ban for stream sniping on rustoria us main my friend paid me to and i did not know it was banable he said it was not but i got ban so i am cunfoused

[fallow veldt]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[stiff steppe]

ill look

ive never stream sniped before so i did not know

[fallow veldt]

Normally I'd recommned creating a banappeal, but since you admitted it, I think its best for you to wait until your ban is over

[stiff steppe]

how can i get unban

i did

i think it is permant

i dont know though

are you able to check if it is permant

[fallow veldt]

If you connect to a server it should say the duration

[stiff steppe]

i does not 🙁

why did i get perma ban

how can i get unban

[fallow veldt]

If you want to appeal your ban create a banappeal with !appeal, and inside this ticket you can also ask how long your duration is

[fallow veldt]

I cant check it

[stiff steppe]

ok

thank you so much

[fallow veldt]

I dont think stream sniping is a perma, but I have no idea honestly

[stiff steppe]

beacuse i was going to delete rust if i did not have a chance at getting unbann bc that the only server i play fr

ty

where is ticket channel

[fallow veldt]

!banappeal

[glass olive]

Hey, @stiff steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stiff steppe]

thx

[fallow veldt]

@uncut otter Can I help you?

[stiff steppe]

btw this what it show

oh i cant send screen shots in this channel nvm

[fallow veldt]

dm me

[stiff steppe]

i did

[harsh scroll]

when force wipe

utc ?

[long wren]

!force

[glass olive]

Hey, @harsh scroll

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[shadow sun]

rewipe sea long maps

[teal fern]

need to talk to a mod

[long wren]

hello

what do you need help with

[solid valley]

Hello, question: If I buy VIP for US Vanilla Main, does that mean that on force wipe day, i will instantly get into the server? Or will I still have to wait in queue until the server is "full", and then I get to skip?

[sudden blade]

erm what

[solid valley]

"Skip the queue when the server is full for 30 days. "

[sudden blade]

you just load in

bypass q idk what you mean by waiting for it to be full if its not full you can get in regardless

[solid valley]

got it

[long wren]

You can connect and play immediately regardless of server POP

[solid valley]

Thanks. Also on force, the servers actually wipe earlier than the posted time, right? Like ~30 min before 11am PST

[last spruce]

!ticket

[glass olive]

Hey, @last spruce

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid vine]

It's not a fixed time but yes, servers will update and wipe faster.

[serene pulsar]

i wrote n16 on the chat and i got banned of the chat

[viscid vine]

!appeal

[glass olive]

Hey, @serene pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose apex]

there's a guy spin botting on us main, plz ban. his name is nasty

[hexed nimbus]

!report

[glass olive]

Hey, @rose apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose apex]

i made ticket and f7ed

[supple raft]

what avg pop on monthly servers? (first 7-14) days

[rose apex]

thanks

[viscid vine]

Well depends on the server, for example on low pop first 7 days it's around 150 almost constantly

[fallow ermine]

I want to ask, after filing an appeal, how long do I need to wait?

[hearty surge]

It can take about 1-3 days but it varies, just be patient 🙂

[fallow ermine]

Okay, thank you

[hidden quartz]

Admin

[storm kite]

How long will I have to be banned for bug abuse?

[long wren]

sup

[viscid vine]

It should say when you try to connect to the server

[storm kite]

My friend says that nothing shows when connected. :(

[viscid vine]

Did he appeal the ban?

[hidden quartz]

Как связаться с админом ?

Меня просто так забанили

Не за что я вахуе бля

[viscid vine]

He can appeal the ban and find out there, unfortunately i m not an admin, i can't see for how long your friend is banned.

[hidden quartz]

<@&874995535881326632>

[long wren]

!appealru

[glass olive]

Привет, @hidden quartz

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[long wren]

no need tag admin

[hidden quartz]

I need help

[long wren]

!appeal

[glass olive]

Hey, @hidden quartz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

here

You can submit an appeal as instructed above.

[hidden quartz]

Я не хочу ждать 1-3 дня что бы меня разблокировали

[hidden quartz]

За что меня заблокировали?

[hidden quartz]

Я не нарушал правила игры !

[hidden quartz]

Вы что совсем ебобо ?

[long wren]

Ответ займет от 1 до 3 дней, но я не знаю, разблокируют ли вас.

[hidden quartz]

Просто объясните мне пожалуйста причину блокировки!

Через 1-3 дня у меня от базы нихуя не останется !!!

<@&874995535881326632>

[long wren]

Если апелляция будет одобрена, бан будет снят, а если апелляция будет отклонена, бан останется.
И когда вы попытаетесь подключиться к серверу, он покажет вам причину, по которой вас забанили.

[long wren]

Вам не нужно отмечать администратора

[hidden quartz]

<@&274971100184576010>

<@&274980199668645888>

[long wren]

Мы не делимся причинами или доказательствами.

Еще раз хочу сказать, что Вам просто нужно дождаться ответа на Ваше обращение.

Повторяю, пожалуйста, не тегайте персонал.
На вашу апелляцию может ответить только администратор, заблокировавший её.

[hidden quartz]

Хотите сказать что вы имеете право банить кого хотите без причины итд ?

Конченный сервер и админы !

Пошли вы нахуй тогда

Сервером мало что ли ?

[long wren]

yes thank you

[hidden quartz]

Люди бегают играют с читами вайпами и в концы вайпа вы их только блокируете нет бы в начало вайпа блокать

А тебе люди который играют соло и не нарушают правила игры и берете и блокируете и не посмотреть доказательство

[long wren]

[hidden quartz]

Если админ косоглазый и случайно забанил и мне из-за его рукожопие ждать 1-3 дня ?

Смысл игры 7 дней нахуй еще жать 1-2 дней ?

Ебаланы бля

[long wren]

Мы не баним игроков без причины.

Ваши мысли свободны. Пожалуйста, наберитесь терпения и ждите ответа на ваше обращение.

[hidden quartz]

Вайпа был 3 дня назад !!!!! Я эти 3 дня строился и фармил ресурсы !! Я не участвовал в драках так как я соло !!!

Я не пользовался багами и не играл с читами и ничего не нарушал ! Я просто играл и все !!!!!

Почему из-за вашей ошибки я должен ждать ? Скажите пожалуйста

Вы так же можете позвонить и проверить мой компьютер и все файлы !

Больше недели играть и просто так получить бан я что время зря потратил ?

[untold plank]

Hello I have a problem if you can help me please I got banned 7 days for doxing it's been 2 weeks I still have the ban active how is it? I would like to play with my friends today thank you very much

[violet ruin]

Hi, please make a support ticket on our website. Thanks.

!ticket

[glass olive]

Hey, @violet ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tight mirage]

<@&274971100184576010> <@&274980199668645888> i’m permanently banned for playing with cheater but i don't even remember playing on this server last time. can someone help pls my appeal got instantly declined

[polar patrol]

Hello! My friend was banned from the "Rustoia.co-EU Main" server for using cheats, but he doesn't play with cheats and has never downloaded them. Can you help him in any way?

[hollow cosmos]

if your appeal is denied, that answer is final and you will have to find another server to play on.

[hollow cosmos]

!appeal

[glass olive]

Hey, @polar patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight mirage]

permanently banned for playing with cheater i don't even know who? 😄

[violet ruin]

The decision is final.

[long wren]

did the admin respond that it was a perma banned?

[polar patrol]

!appeal My friend was banned from the "Rustoia.co-EU Main" server for using cheats, but he doesn't play with cheats and has never downloaded them. Can you help him in any way?

[glass olive]

Hey, @polar patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight mirage]

well last time i played was like year ago so when i try to connect it says playing with cheater

[long wren]

appealing on discord is pointless, please submit on the website.

[long wren]

Please check the response to the appeal again.
https://rustoria.co/support

[wispy dirge]

DM me your steamID

[wispy dirge]

?steamid

[glass olive]

Hey, @tight mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight mirage]

76561199171648439

[serene swan]

hi there can i please have support

[hearty surge]

Hey, how can we help?

[serene swan]

I made a ticket

on payment support. 🙂

[hearty surge]

Alright, support should be with you asap. Please be patient 🙂

[serene swan]

thanks wortel

[barren junco]

Hi can I get help please ?

[hearty surge]

Hello, how can we help?

[barren junco]

I try to join server

but game says I banned from cheating

I never using cheating I dont know what happened

[hearty surge]

!appeal

[glass olive]

Hey, @hearty surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren junco]

Could there be a misunderstanding?

[hearty surge]

Please make an appeal on the website so that we can help you out further. 🙂

[marsh herald]

How many players can be on the server at the same time? EU Mondays

[hollow cosmos]

it depends on various factors

[marsh herald]

1000?

[hollow cosmos]

you can see the player count history here if you want to get an idea, just scroll down to the player count graph: https://www.battlemetrics.com/servers/rust/20151421

[lilac flint]

WHY BRO WHY I HAVE BAN PERM ??????

[hollow cosmos]

it says the reason right there in the screenshot

[hexed nimbus]

dont dox people lol

[hollow cosmos]

doxing

[lilac flint]

1 WEEK BAN WHAT TIME BANNED ?

BRO I DONT HAVE DOXING WHERE IS PROUF ????

[hexed nimbus]

no timer means perm most likely you can appeal and see if the willing to lower it

and your caps seems to be stuck

[lilac flint]

bro are you serious

I have never done doxing, I simply gave my address and I don't understand why I got banned by giving my address to me and to no one else.

[hexed nimbus]

well put that in your appeal as thats the only way to maybe fix this the dont do this here

[wise lagoon]

как узнать за что у тебя бан

[hexed nimbus]

!appealru

[glass olive]

Привет, @wise lagoon

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[lilac flint]

do you have link for appeal plz

[hearty surge]

!appeal

[glass olive]

Hey, @hearty surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene swan]

can my ticket please be looked at

[hearty surge]

Only a select few admins can handle payment support tickets, please hang tight 🙂

[ashen vine]

how do i cancel subscription

[hearty surge]

!cancel

[glass olive]

Hey, @ashen vine

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hidden quartz]

Хахахаха

Wtf Admin ?

Nice server

[viscid vine]

?

[hidden quartz]

Все забанили

[viscid vine]

How can we assist you

[hidden quartz]

Сломанный сервер

[viscid vine]

Works fine, just few people got banned

[west osprey]

steam ID?

[hidden quartz]

Все жалуются что их забанили

lol

[viscid vine]

!steamid

[viscid vine]

!steamidru

[glass olive]

Привет, @hidden quartz

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[hidden quartz]

Что терпеть скажешь ?

Они все терпеть должны ждать 1-3 дня ?

[hidden quartz]

ID:shoha100

[viscid vine]

!steamidru

[glass olive]

Привет, @hidden quartz

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[hidden quartz]

Меня просто так забанили

[hidden quartz]

76561198421058351

Rustoria.co - SEA Main

Когда и через сколько сможете помочь разблокировать мой акк в вашем сервере ?

<@&874995535881326632>

<@&274971100184576010>

[west osprey]

stop I'm looking

[hidden quartz]

Can assist mi ?

[west osprey]

I have fixed the situation. You can connect in 15 minutes.

[hidden quartz]

Ok

[west osprey]

Do not try to spam connect or it can cause an error and not allow you to join. Please wait the 15 minutes.

[viscid vine]

проблема устранена, вы сможете подключиться через 15 минут

Пожалуйста, подождите 15 минут.

[hidden quartz]

Я не могу ждать

У меня дом гниет

[viscid vine]

вы должны

[hidden quartz]

Я играл 3-4 дня фармил у меня 70-80+ ракет

Есть это все пропадет то это все бессмысленно вы меня понимаете ?

Я мучился я страдал и фармился 3 дня

[viscid vine]

Тебе лучше быть счастливым, что тебя разбанили.

[hidden quartz]

Оооооо

Спасибо большое

Меня разблокировали

Спасибо вам больше

Извините меня пожалуйста что я вам всем нагрубил я был на эмоциях

Прости меня что я матерился

🫶🏻♥️

[viscid vine]

Good luck with your wipe

[shadow vortex]

@viscid vine How long can it take to reply to a ticket?

[viscid vine]

Ticket or appeal ?

[shadow vortex]

appeal

[viscid vine]

1-3 business days

[shadow vortex]

okey thx

[violet lintel]

I believe someone insided me, it's against the rules right? How do I go about reporting it?

[thorny dune]

Insiding someone isn't against the rules and is just a part of the game

[violet lintel]

Ah okay. A lot of servers had rules against it my bad!

Thanks!

[thorny dune]

No problem, nothing wrong with asking to double check. Have a good day!

[sharp sable]

why cant i choose a server or see what i get in the kits

[drifting herald]

Hey this is probably down to you not having enough points, just a heads up thse kits are only available on our modded servers.

[sharp sable]

well is there any way to see what i get in the kits so i know what to save for

Also is it permanent

[drifting herald]

nope they last 30 days you can find out whats in them here - https://donate.rustoria.co/

if you click on a modded server e.g EU 10x you can see these kits there

[sharp sable]

Well 30 days aint really a problem i spend more than 200 hours a month on the rustoria servers

[tired ivy]

Is it possible to reconsider the appeal?

I was blocked 2-3 months ago for High Risk Account. Can you help me?

[drifting herald]

Have you appealed?

[tired ivy]

Yes, I submitted it 2 months ago. But it was rejected 2 months ago as well. Because they thought I was cheating and breaking some rules. But I'm playing fair.

[lusty sentinel]

when vanilla us monday wipe?

[tired ivy]

I don't have any bans or anything. How can I solve this problem?

[drifting herald]

Head over to #server-info

[drifting herald]

Im sorry, if the appeal was denied that decision is final and the ban will be staying

[deft salmon]

why is it saying eu medium force wipe at 16 00
is taht true?

[drifting herald]

Depending what part of the world your from, yes

[drifting herald]

!force

[glass olive]

Hey, @deft salmon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[floral stump]

hi

i cant enter to rustoria.co us mondays

[urban mango]

how do i make a ticket

[drifting herald]

!ticket

[glass olive]

Hey, @urban mango

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drifting herald]

why?

[floral stump]

idk

the sv quitted me

and on details

he is going to answer me=

?

[drifting herald]

Yes he will

[floral stump]

before 9?

[urban mango]

how long does it take for them to respond to a ban appeal

[drifting herald]

it did say come to luke on the kick message right?

[floral stump]

yeah

[drifting herald]

Okay just wait for a response from him then

[drifting herald]

it can take 1-3 business days but they can be dealt with shorter

[urban mango]

ty

[drifting herald]

sorry i @ wrong person please dm @balmy cypress

[floral stump]

dog are u sure that the guy u tagged is the correct one?

[urban mango]

dw

if ur talking abt me

[drifting herald]

sorry i was multitasking please dm the right luke now lol

[floral stump]

hes not answering me

so i cant play then?

[drifting herald]

you have just messaged him, please be patient

[fallow veldt]

@digital crane Can I help you?

[digital crane]

yes

I would like to talk to someone to explain my situation if its possible

[fair plank]

bro ive been banned and idk why

i havent done anything

[fallow veldt]

!banappeal

[glass olive]

Hey, @fair plank

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair plank]

thanks

[shadow vortex]

@fallow veldt Because they don't give me any explanation for the ban because they don't have any kind of evidence.

It doesn't let me put a photo

[viscid vine]

No official server will reveal an evidence for your ban reason 🙂

[shadow vortex]

they didn't give me any

Hello there, bad?! Your appeal has been denied. This means your permanent ban will stay.

This is not an explanation or some kind of proof.

And what can I do about it because I already told them that they could check my computer if they wanted and besides, it doesn't make sense otherwise they would have banned me the first time.

[viscid vine]

You got your answer, you are welcome to play somewhere else 🙂

[teal garden]

What should I do if I get a wrongful ban on Rustoria?

[viscid vine]

!appeal

[glass olive]

Hey, @teal garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow vortex]

Why can't I send more tickets?

appeals srry

[viscid vine]

You already did

And got your answer

[shadow vortex]

Well, thanks. The truth is that it's unfair because there are other people who have cheat codes and you don't ban them, but well, thanks.

You do PC checks on many streamers, but not on normal players.

[digital crane]

Hallo <@&874995535881326632>, I got false banned because a solo cheater asked me to join his team on Rustoria eu mondays. I didnt know this person and I didnt even share a base with the cheater. Therefore I got banned but I would still really like to play this this wipe! my ban number is (Appeal #88f079) I would appreciate if anyone could have a look into my situation. Thanks!

[sturdy terrace]

Hey! The usual response time on appeals is 1 - 3 days, it can be much faster though. I appreciate your patience!

[digital crane]

Thanks

[fallow veldt]

!appeal

[glass olive]

Hey, @static condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rugged cosmos]

can I use rustoria.co/rewards on vanilla servers?

[atomic acorn]

https://medal.tv/es/games/rust/clips/lcCxQNe9e9eUNNfQr?invite=cr-MSxmTEksNDI4MzM4NTYz&v=180

Appeal Denied on Rustoria EU Monday

Last 4 minutes before CHEATING Ban

0 reasons given for ban

playing full legit and saying ill let them pc scan me

[north crest]

Appeal decisions are final.

Good luck on your next server!

[prime frigate]

what mean High risk account ?

[atomic acorn]

crazy bro

even im not even cheating

still getting banned

wtf is happening to vanilla servers

full of so retards noobs mass reporting they have to force ban due to low pop?

[atomic acorn]

and showing proof

https://medal.tv/es/games/rust/clips/lcCxQNe9e9eUNNfQr?invite=cr-MSxmTEksNDI4MzM4NTYz&v=180

[unique badger]

Please unban my friend I want to play with him

[coral musk]

https://steamcommunity.com/user/gwb-bgbb

BAN PLS DESCARED CHEATER

MONDAYS

[hexed nimbus]

!report

[glass olive]

Hey, @coral musk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coral musk]

tyyyy

[valid canyon]

Hey I filled out a ban appeal 2 hours ago and its still pending

Is this normal twin?

[misty scroll]

Yes twin, it takes 1-3 days for an appeal to be responded to

[valid canyon]

Noooooooo Im so sad :c

[fierce mantle]

I played for about 2 hours on the server, then I logged out, logged back in, and I was banned for using cheats, even though I was playing without cheats.

admins please help

I played on Rustoria Monday

[civic pagoda]

yeah ive been false banned on rustoria monday as well

and these admins are much help i made an appeal it said i wasnt banned anymore then i went to join and it said i was banned again for cheating

[faint glacier]

being hard griefed by a guy in stone base wooden door 2x1 S13 by a guy rage hacking, literally cant do anything, tried to raid, got rage hacked, went out killed. cant do progress on EU Monday

[atomic acorn]

nice administration

keep false baning people they sure gonna buy vips

[fierce mantle]

admins please help

[balmy cypress]

?steamid

[glass olive]

Hey, @fierce mantle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wispy dirge]

?report - please raise a ticket and we can take a look

[glass olive]

Hey, @faint glacier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fierce mantle]

I KICKED OUT THE EPILATION

[fierce mantle]

?

12187664783

[eager sleet]

Hey could an admin please just tell me why i was banned, what is so suspicious about me? My appeal was denied which is fine but i nevber got an explanation. I was banned for a having a "High Risk Account"

[wispy dirge]

?steamid

[glass olive]

Hey, @eager sleet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eager sleet]

https://steamcommunity.com/profiles/76561199828783091/

Why was my appeal denied as well?

[wispy dirge]

If your appeal was denied then the banning admin found you to be too great of a risk to be allowed to play on Rustoria, you will need to find somewhere else to play.

[eager sleet]

Yes but why? Like what specifically was too 'Risky' about me?

[wispy dirge]

That I can't say.

[eager sleet]

I deadass had a 18% accuracy the whole wipe 💀

[wispy dirge]

We do not give details regarding bans.

[eager sleet]

ok, what about my appeal, cuz my appeal was ended abruptly

Where did i go wrong

[wispy dirge]

I can't give any details I am afraid.

[eager sleet]

fuck sake, ok

[exotic socket]

how am i able to make a ban appeal

[wispy dirge]

?appeal

[glass olive]

Hey, @exotic socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[exotic socket]

are you able to join call rq?

[near halo]

Rustoria admins dont care about the players, they dont look at appeals, so dont waste your time, just take the 1 week ban and play on a differenty server. Come back in a week.

[agile schooner]

<@&274980199668645888>

[hollow cosmos]

Thx

[wide sleet]

How am i able to ban appeal

ive never cheated in your server and im banned for cheating

?appeal

[glass olive]

Hey, @wide sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kite]

WHY DOES MY APPEAL ONLY SAY DENIED HOW AM I SUPPOSED to know FOR HOW LONG I WAS BANNED

[atomic acorn]

https://medal.tv/es/games/rust/clips/lcCxQNe9e9eUNNfQr?invite=cr-MSxKMTAsNDI4MzM4NTYz&v=180

[wintry kite]

is this you?

[atomic acorn]

Yes

cheater Gameplay said by rustoria

[glass olive]

Hey, @atomic acorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wide sleet]

I sent an ban appeal erlier, i dont mean to be impatient but i wanna play the game man

[wide sleet]

?appeal

[glass olive]

Hey, @wide sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide sleet]

?appeal

[glass olive]

Hey, @wide sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

As it says above, appeals can take 1 to 3 business days, thank you for your patience.

[icy charm]

what happend to BR servers? all down

[south moss]

where do i appeal

[viscid vine]

!appeal

[glass olive]

Hey, @south moss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

#announcements message

[south moss]

rhx

thx

[narrow cosmos]

Any updates on the BR servers, its been 3 hours now

[violet ruin]

We expect this maintenance to last 2-3 hours.

[narrow cosmos]

Yes I know, that's why I'm asking

[violet ruin]

Thats all we know for now.

[narrow cosmos]

BR servers down again

[thorny dune]

Forwarded issues with BR again

Both BR servers are back online

[lethal jetty]

i came to this project for the first time and I was banned for cheating for no reason, even though I didn't have any bans on other projects or VAC bans.

[hearty surge]

!appeal

[glass olive]

Hey, @lethal jetty

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark vault]

can anyone help me? I am clicking on a preview server to see the map for wipe to finalise my map vote. I copy the map id and paste it into my f1 console but as soon as i start connecting it says "wrong connection protocol: client update required". What do i do?

[drifting herald]

Are you using normal rust if so please switch to staging branch

[stark vault]

ok

precciate it

[waxen grail]

Hello administrator, I was banned last Monday and was shown playing with cheaters. My teammate showed a countdown to the ban time, but mine didn't. I am very worried. Is this display normal? In 32 hours, it will be seven days.

[viscid vine]

!appeal

[glass olive]

Hey, @waxen grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oak forge]

на русском языке может кто то помоч из поддержки?

[hearty surge]

Я могу попробовать использовать Google Translate, что случилось?

[oak forge]

играл пол года на сервере,и просто бан прилетает ,не написано за что почему,100 апиляций подал не ответа ни привета

[hearty surge]

Причина бана обычно отображается при повторной попытке зайти на сервер. Если вы подали апелляцию и она была отклонена, это означает, что решение окончательное, и, к сожалению, мы больше ничем не можем вам помочь.

[oak forge]

Ban Evasion это все что написано

[hearty surge]

«Обход бана» означает, что вы уже были забанены на другом профиле и были забанены за попытку обойти бан на другом профиле.

[oak forge]

как доказать поддержке что у меня всегда один аккаунт был?

[hearty surge]

К сожалению, ответ на этот вопрос потенциально можете знать только вы. Вы можете попробовать подать ещё одну апелляцию, если у вас есть дополнительная информация, но в противном случае вам не повезёт. 🙁

[oak forge]

мне аппиляции даже подать нельзя

[hearty surge]

Что говорит сайт, когда вы пытаетесь его создать?

[oak forge]

запрет Уже Обжалован
Вы уже подали апелляцию на этот бан.
Запрещен за
Уклонение от запрета

[hearty surge]

Боюсь, тогда мы больше ничего не сможем для вас сделать.

[oak forge]

меня по железу может забанили?
так как я купил комплектующие для пк на торговой площадке

[atomic acorn]

https://medal.tv/es/games/rust/clips/lcCxQNe9e9eUNNfQr?invite=cr-MSxKMTAsNDI4MzM4NTYz&v=180

Rustoria force baning full legit players due to low pop issues

[solar prism]

Здравствуйте! Кто может помочь я не найти как подать апеляцию на разбан случилась очень тупая ситуция

[drifting herald]

!appealru

[glass olive]

Привет, @solar prism

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[devout lagoon]

help

[hearty surge]

Hey, how can we help?

[devout lagoon]

hello, please check my appeal. My nickname is Rooster, and your father is my father.

[wary epoch]

Hello guys, do we need to own the original version of Rust to join the Rustoria Rust server, or is it possible to join with a cracked version?

[violet ruin]

Original version only.

[hearty surge]

Appeals can take 1-3 days to get through, please be patient 👍

[long sand]

Can somebody unban me please, I just bought this game and get kicked of out the game immediately, maybe it’s because im using a vpn?

[drifting herald]

Make an appeal please at https://rustoria.co/support/appeal

[long sand]

Ok, thanks

[shadow vortex]

@hearty surge Is there any way to contact someone who can help me find out why you banned me? Because you're supposed to help in the ticket, but you don't.

[hearty surge]

If you were banned, try reconnecting to the server and it should give you a ban reason.

[shadow vortex]

They only show cheating and I want to know why they show me that.

I understand the word but I don't understand why

[hearty surge]

!appeal

[glass olive]

Hey, @shadow vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow vortex]

I already did it and they told me that they denied it but what I want to know is why you don't give explanations and why you don't do a review or something because if I were a cheater as you say why did you remove two previous bans from me?

[hearty surge]

If your appeal was denied it means the ban is final and there's nothing else we can do for you. We do not share any further details on why we believe you were cheating, nor do we show any proof.

[pliant hill]

Как пожаловаться на игрока?

[drifting herald]

!reportru

[glass olive]

Привет, @pliant hill

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[shadow vortex]

The truth is that it doesn't make sense because if you had supposed evidence you would respond to the ticket with the reason for the ban and evidence.

[hearty surge]

The reason of the ban is "cheating" and like I said we don't share any evidence, sorry.

[shadow vortex]

Ok, I understand, but explain to me why I had two previous bans removed for the same reason.

[hearty surge]

I cannot answer that sadly, though I'll be hopeful for you 🙏

[shadow vortex]

Thanks, is there any chance you could review the ban carefully and unban me or talk about it?

[hexed nimbus]

Thats up to admins ( red names ) not chatmods ( blue names )

[shadow vortex]

okey thx

@gloomy sparrow Thanks, is there any chance you could review the ban carefully and unban me or talk about it?

[violet ruin]

In the support ticket.

[atomic acorn]

what ticket those ticket are not only for payments?

[violet ruin]

Hi, we have appeals and player reporting tickets on the website and we have #network-support-old #payment-support

[shadow vortex]

The thing is that it only turns me on cheating and I want to know if there is a way to talk to someone to check my PC or talk

[frigid shard]

/wipe

[glass olive]

Hey, @frigid shard

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[frigid shard]

!force

[glass olive]

Hey, @frigid shard

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[violet ruin]

A staff member will talk to you in a appeal ticket.

!appeal @shadow vortex

[glass olive]

Hey, @shadow vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow vortex]

It doesn't let me send another one if you enable me one to talk to an admin or something

[sacred apex]

how to open a ticket with the staff?

[violet ruin]

!ticket

[glass olive]

Hey, @sacred apex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Was your previous one closed?

[shadow vortex]

Yes, they didn't let me speak

[violet ruin]

If you are banned for cheating, then tried to appeal and your ticket was closed, the decision is final.

[shadow vortex]

It's okay to ban a normal player without any reason or reason, but anyway, thanks, and I still say you should do PC check.

[hearty surge]

We don't give out information regarding bans, and we wouldn't ban without being certain, so a PC check is not something that is at all necessary

[shadow vortex]

I don't see it as fair, but hey, it's your server, your rules, thanks anyway.

[tranquil jay]

are rustoria rewards not back trackable? I don't know exact numbers but I have hundreds of hours on 10x nobps and haven't recieved any points. unless I need to log on to it once to update it

[brisk patrol]

Hello guys, tell me plz. how be server performance on rustoria eu east long last wipe? fixed or have problem? im played 3 month ago and flying on the minicopter, riding horse have big problem...

[fallen rose]

hi, my friend was banned for using cheats, but he didn't use them at all and didn't even think about it. There was an error, and he's ready to go through the cheater verification process. He only has 1500 hours, and he's from Russia, so he doesn't understand English. He's writing this text using a translator. My friend wants to play, but what should I do?

true .... any checks well it's very offensive we play 24 on 7

I can send a steam ID

[drifting herald]

Please tell your friend to appeal at https://rustoria.co/support/appeal

[fallen rose]

well, I'll ask him, and it doesn't matter that he's Russian like me and our English level is about 0

[fallen rose]

?

[drifting herald]

да, он может говорить по-русски в своей апелляции, администраторы будут использовать переводчик

[fallen rose]

спасибо

[drifting herald]

да, без проблем

[fallen rose]

а как будет проходить апеляция?

извинте за вопросы

просто мне очень срочно нужен тимейт

и что бы мой тимейт был разбанен как можно быстрее я хочу во всем разобраться

[modest summit]

Добрый день, сегодня при попытке зайти на сервер, меня кикает с ошибкой "Cheating", в чем проблема и как её исправить? Проблема только с серверами Rustoria

[hollow cosmos]

!appealru

[glass olive]

Привет, @modest summit

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[modest summit]

Это смешно, срок ответа 1-3 дня, за это время уже вайп закончится, что могло пойти не так у обычного пользователя, что его забанили? Я создал апелляцию

[unique badger]

My Friend Just got false banned yesterday for accidentally joining a solo cheater, he didn’t even share a base with the cheater. Now even his Ban appeal got denied. I appreciate the support for banning cheaters and making the game somewhat playable but this is just ridiculous and we both are also often buying queue skip on the rustoria store. FREE MY MAN! ✊

[unique badger]

✊

[digital crane]

✊

[sturdy terrace]

Hey, if an appeal was denied then that decision is final. I do want to say, most association bans are only 7 day bans, but I don't know your friends specific situation, so I can't say for sure.
He should see how many days are left in the disconnection message when he tries to connect though.

[unique badger]

I know it’s very hard to change the situation now since his Bann appeal was checked by the admins. But this is very sad because he was banned for nothing in the first place and then his situation wasn’t even checked properly :/
My mate has serious rust addiction he needs his medication and now he needs to wait a whole week. He is so dedicated he is shaking if he can’t play. FREE HIM

[modest summit]

@sturdy terrace я получил подтверждение своего тикета и теперь могу зайти в игру, но мне очень интересно узнать почему такое произошло? Чтобы в будущем не повторялось такое, прошу заранее прощение если я не по адресу, но может быть вы сможете мне дать информацию

[sturdy terrace]

Your friend wouldn't have been banned for nothing, since we are very thorough with each ban we do.
As stated in our rules "Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

So no matter if your friend knew they were cheating or not, it would still fall under this rule. He will have to wait out his ban.

[sturdy terrace]

I do not speak Russian so I do not understand what you're writing.

[modest summit]

2025 year right now, u can use translator lol

[unique badger]

Ok thank you for the explanation at least!

[modest summit]

@sturdy terrace I received confirmation of my ticket and can now log into the game, but I'm really curious to know why this happened. To prevent this from happening in the future, I apologize in advance if I'm in the wrong place, but maybe you can provide me with some information.

[sturdy terrace]

No worries

[sturdy terrace]

I cannot go into detail regarding bans unfortunately.

[tender olive]

question does dlc count as premiun if i sell certain skins

[violet ruin]

Hi, what counts for rust premium is the following:
Rust skins ($$$)
Items from the permanent store, such as building skins, artic hazmat, etc.
DLC'S do not count (may change in the future)

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[ivory reef]

yo im getting Anabolic Jenx disconnect

please help

@cobalt jackal

[drifting herald]

Please dm @thin plover

[summer tiger]

where can make ban appeal ticket ?

[valid cedar]

!appeal

[ivory reef]

@drifting herald

[glass olive]

Hey, @summer tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory reef]

do i select ticket or appeal

[drifting herald]

did it say come to discord - anabolic jenx ?

[ivory reef]

yes

it did

[drifting herald]

please DM him

[ivory reef]

thank you have a good day

hopefully he respns quick because apparently ehe wont see my message even though we are in this same group

@thin plover

help me please

[drifting herald]

Have some patience please he will get to you when he can

[thin plover]

what is your steam ID

[violet needle]

cheater on eu mondays

[glass olive]

Hey, @violet needle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

@ivory reef can you post your steam ID here

[bitter bridge]

why was I banned-

[sturdy terrace]

!appeal

[glass olive]

Hey, @bitter bridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory reef]

76561198409857108

@thin plover

[wicked cedar]

question about having multiple gamebans can you ever be allowed back on these servers ?

[sturdy terrace]

No. Check out our rules over at https://rustoria.co/rules

[thin plover]

are you able to vc right now

[ivory reef]

I can

@thin plover

im going to be in the waiting for support vc

[wicked cedar]

rip 😂

[bitter bridge]

If I am banned for playing with cheaters how long does that last

[hearty surge]

Usually 7 days, you can check by connecting and it usually says your unban time

[thin plover]

you should be good in 10-15 minutes from now, you are unbanned @ivory reef

[lethal gale]

hi its my first time plaing this server, and i cant join every time i try to join i got kicked what the problem

[lyric basalt]

whats the reason of your disconnect message

[lethal gale]

its say cheating but its my first time joining one of ur server and didnt do any thing, not event respown, after the loading i got the disconnected

[glass olive]

Hey, @lethal gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian birch]

Hi, good day — any updates on my topic or do I have to keep waiting?

[drifting herald]

i did forward your problem twice is the problem still the same?

[hearty fulcrum]

I've tried to fix it for you again. Can you try waiting 5-10 minutes, then connecting again?

[obsidian birch]

Great, I'll check now if I can log in. Thanks a lot — I'll let you know if anything comes up.

[inner juniper]

How do I join the preview servers?

[obsidian birch]

Thanks for the help.

[obsidian birch]

Thank you very much, it's already resolved.

[sterile pelican]

1417775989412466702 sent scam link in dm

where do I report?

oh it closed the dm when I reported them on discord

[hollow cosmos]

do you have a screenshot?

[sterile pelican]

how do I reopen dm

their user is gonzalez_lisai82150

[hollow cosmos]

@spark narwhal

right click, message

[opal sequoia]

i got banned for cheating? when i have no cheats??

[hollow cosmos]

!appeal if you feel as if this ban is incorrect, please create an appeal

[glass olive]

Hey, @opal sequoia

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry night]

this isnt sever suport needed but does anyone know there way around a pc

[misty scroll]

I'm sure if you give some more details you'll have more luck getting your question answered

[violet ruin]

This.
What exactly is your problem? @merry night

[velvet barn]

@raven bison

con you come my sopport

[long wren]

@eternal plank hello what do you need help with?

[eternal plank]

Hello Crazy,

I would like to know if Rustoria have a Room for a content creator ?

[long wren]

please dm @balmy cypress or @neat pumice

[eternal plank]

Thank you very much sir

[long wren]

wait voice room?

ah

[stark vault]

when does map vote finish?

[viscid vine]

4 hours before the wipe

[sweet atlas]

It's been 3 days since Mugovan appealed, when will the results come out?

[long wren]

안녕하세요 코코몽님 항소의 진행상태가 어떻게 되나요?
https://rustoria.co/support

아직 pending 인가요?

[sweet atlas]

yes pending

[sweet atlas]

I want to play a game, can't you solve it quickly?

[nova ocean]

are the previews down becouse i cant join ehm i got vip and everything?

[long wren]

항소를 답변하는데 평균1~3일정도 소요되지만 상황에따라 시간이 더소요될수도 있습니다 인내심을 가지고 기달려주세요

[long wren]

모든 관리자가 항소에 답변을 할수가 없습니다 오직 코코몽님을 금지한 어드민만 항소에 답변을 할수가 있습니다

[sweet atlas]

All right. Tell him to do it quickly

[long wren]

Did you purchase VIP and download the staging client?

[nova ocean]

nvm it works now

[long wren]

아쉽게도 재촉을 할수는 없어서요 그래도 답변은 꼭 드리니 몇시간 마다 수시로 체크해주시면 감사하겠습니다

그리고 한국어로 하셔도 되요

저도 한국인 이라서요

[sweet atlas]

아 그래요 ? 신기하네요 그 항소보낸거에 답변이 원래 사용하던계정이 있냐고 왔는데 저는 정말로 본캐가없고 친구들이 잘해서 그냥 같이버스를타면서 게임을하는데 본캐가없으면 안풀릴수도있는건가요 ?

[long wren]

다른 계정이 없으시면 없다고 답변하셔도 됩니다 그냥 솔직하게만 답변하시면 됩니다

예를들어 나는 러스트를 정상적으로 구매했고 또 다른 계정은 없습니다

이런 느낌

[sweet atlas]

감사합니다

[uneven walrus]

Ja juist vind ik ook

[sweet atlas]

Why is the appeal dismissed when it says it has been rejected?

[misty scroll]

What do you mean?

[sweet atlas]

I appealed against the van, but it was dismissed

[misty scroll]

Then the ban will stay

[sweet atlas]

You can't solve it? Why?

[misty scroll]

I don't know what your situation is, but if your appeal was denied then your ban will remain

[sweet atlas]

Who's the one who welcomed me

[viscid vine]

it doesn't matter who banned you.

[sweet atlas]

You need to know why, you punk

Then you tell me why or why did you rent a van?

You said you can't tell me why

[viscid vine]

Like Schaadt said above, if your appeal was denied you have your answer already, there is no need for more information.

[sweet atlas]

Moms, sick and tired administrators

fuck you

[viscid vine]

https://tenor.com/view/tuesday-after-christmas-gif-246022315313086585

[viscid vine]

Please now move to #general if you don't need help with anything else

[restive shore]

hi dan

[viscid vine]

Hello

Can i help you with something ?

[restive shore]

nah ty tho

i js wanted to say hi

[viscid vine]

Thanks for your kindness, but please use #general in this case.

Thanks for your understanding 🙂

[restive shore]

!appeal

[glass olive]

Hey, @restive shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mortal forge]

cheating wh aim

[hollow cosmos]

!report

[glass olive]

Hey, @mortal forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[velvet barn]

I need report stream snipe where ?

[hollow cosmos]

unless you are a partnered rustoria content creator, stream sniping is not moderated.

[velvet barn]

How can I take the rank?

[hollow cosmos]

I dont know exactly as i dont deal with that stuff but my best guess would be to DM @balmy cypress to ask

[eternal plank]

is Mr @balmy cypress Available ?

[balmy cypress]

Hello

[solid briar]

unfortunately i have been remote hacked with a cmd script by trying to join somebody using the lfg textchannel in this discord. i fell for a cheat check scam and they executed some program out of spite of getting no money or skins to get me banned in cs2 and also get my main discord account banned. RIP400$ inv. well nonetheless, i wanted to ask if its allowed to play on rustoria servers if i have a recent gameban in cs2?

[balmy cypress]

Hey, please send a link to your steam profile and i'd be happy to take a look

[solid briar]

https://steamcommunity.com/id/ossytheginger/

[solid briar]

has this happened before on this discord?
If I get my discord unban i can show proof on how i got scammed and maybe you guys could update your scam warning so people are aware of false cheatcheckers

[toxic shard]

The rules remains quite the same, don't download things and execute them on your computer, even if it comes from an admin or anormal user

personnaly I would rather have to find a new community to play on that be cheat checked/execute some random tools anyway

[solid briar]

yes i know my mistake was stupid, im just suggesting to add a line to make aware of fake cheatcheckers if this is a more common problem

[toxic shard]

the problem is that the way they use is always the same, but every 2 days they change their text, one day it's free vip, another it's cheat check, the next is new betting system with free credit, the next it's free pornography ... if we add specific case the message would become even long and you know how players works ... more than 2 words and they don't read it

The simply way to get people to read it is to limit to "don't click links/download software" and not focus on the additionnal cases which could be really anything

[daring blade]

hi can i ask how long do i have to wait for my appeal ticket get back to me?

[toxic shard]

up to 3 days

[daring blade]

thanks

[solid briar]

you could add "dont execute 3rd party cmd commands" XD 😭 😭
am i still able to play on rustoria or do i have to wait before i can play again after the cs2 gameban?

[toxic shard]

we only consider rust gamebans, cs2 is irrelevant to us

[main whale]

is there a way to download the sea long map and put it in my own server or no

[hollow cosmos]

map downloads become available a few minutes before wipe in #wipe-feed

[main whale]

oh ok thanks

[toxic shard]

but we do propose map preview servers for vips

[main whale]

ive got vip

[toxic shard]

(info available on the map voting website)

[main whale]

i think

ive got gold name in game

[toxic shard]

https://izm.fr/KH8prTzMC4.png

[main whale]

says wrong connection protocol: client update required

[gleaming gulch]

same

i have validated

still dosent work

[thorny dune]

You will need to connect with the staging branch version of the game

[main whale]

ohh

[gleaming gulch]

ok thank you

[main whale]

do you need vip to use?

[thorny dune]

Usually the "main" version of the game would work, but with the next wipe being update day and map changes, it will require staging

[thorny dune]

You will need VIP on the server that you wish to preview the map of

[main whale]

i got the gold name so i should be sweet right

[thorny dune]

Does sound like you are set to go

[hoary epoch]

when is force wipe

[hollow cosmos]

!force

[glass olive]

Hey, @hoary epoch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[merry night]

Launching rust on the wrong monitor and saying my monitors are not numbered right/main display but it is and when i alt tab it minimizes the games n shit

It happened after a driver updste

Is there a way to revert to old drivers?

[hollow cosmos]

go to "rearrange your displays" in windows settings and make sure everything is setup correctly and also make sure you play games in borderless to prevent the minimizing when alt tabbing

[merry night]

Mine don’t even have a borderless option only fullscreen and windowed

[hollow cosmos]

on rust

use fullscreen

it shouldnt minimize

try using alt + enter on your game

[merry night]

Ok

Everything is rearranged right its just numbered wrong if that makes since but my main display is checked as “main display”

My main monitor is number 2 my 2d monitor is 3 and my 3d is 1

[kind compass]

when will be a wipe tommoror ?

[viscid vine]

#server-info

[opal vale]

Hello, is it possible to transfer gifted VIP status to another account? We're joining Rustoria servers and buying everyone VIP statuses and one member accidently received 2 statuses.

[kind compass]

thank you

[viscid vine]

As it usual every single time

[viscid vine]

If it's not used already open a ticket #payment-support

[hollow cosmos]

you just have to click identify then drag the numbers

[opal vale]

Thanks

[merry night]

Wait fr

[hollow cosmos]

i believe so

im just going off what google is telling me

[merry night]

Alr fs thx im finna try it

[gleaming gulch]

i cant join preview server it says i dont have vip even do i do

[hollow cosmos]

you have to join on staging branch as its a force wipe

[gleaming gulch]

i am on staging

[quick rose]

How do I get my vip switched. I bought it for eu long instead of eu east long

[hollow cosmos]

make a ticket in #payment-support

[quick rose]

Thank you

[stuck meadow]

!appeal

[glass olive]

Hey, @stuck meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene swan]

does eu east long wipe all bps at force?

[hollow cosmos]

yes

[serene swan]

cheers

[main whale]

i just bought vip for sea long and cant join the preview server

[hollow cosmos]

make sure you wait at least 10-15 mins for everything to sync up and make sure you are joining on the staging branch

[main whale]

oh ok makes sense

[exotic socket]

can a admin help with my ticket please? thankyou

[hollow cosmos]

tickets are responded to ASAP so please be patient and wait.

[main whale]

its still telling me that i dont have vip and cant load into preview serv

[exotic socket]

oh nah all good brother

[thorny dune]

Have you loaded into the normal server since you got the VIP? Please try that, then switch over to staging and try the preview server. If that doesn't work, feel free to ping me

[green wedge]

Hi, I was banned by mistake because of my internet problems! Please solve my problem, ready to be tested for cheats

[merry night]

we fixed it!

[drifting herald]

Please submit an appeal at https://rustoria.co/support/appeal

[green wedge]

I submitted it a few hours ago

[drifting herald]

Okay please wait for a response, this can take 1-3 business days

[green wedge]

Oh, it's not a quick process, and my house seems to be rotting, hahahah

[drifting herald]

It’s usually shorter than that, but 1-3 days is the standard response time

[green wedge]

Ok, good

[hidden quartz]

Admin I need help

Проверьте пожалуйста клан игроков на честность игры

[drifting herald]

Hello, what do you need?

[drifting herald]

Вы считаете, что здесь мошенничество? Если да, пожалуйста, отправьте сообщение по адресу https://rustoria.co/support/report

[hidden quartz]

Rustoria.co - SEA Main

О11 квадрат

Клан из 7-8+ человек

Они играют очень странно

Кто то из них играет с читами проверьте пожалуйста

Спасибо большое

[hollow cosmos]

!reportru

[glass olive]

Привет, @hidden quartz

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[robust trout]

@cunning tulip can you please cancel my subscription

[drifting herald]

!cancel

[glass olive]

Hey, @robust trout

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[robust trout]

i cant, it says it's already canceled

it says that every month but i still get billed

i put in another ticket

[velvet barn]

why i get banned evasion

?????

[fallow veldt]

!appeal

[glass olive]

Hey, @velvet barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick nexus]

A kind of a weird request can a chat mode or an admin check eu map in staging and send pic of underwater labs size

[velvet barn]

yes

[white shoal]

dropped the F slur in chat you can check logs

[sturdy terrace]

Make a report on our website please!

[white shoal]

no work

[sturdy terrace]

It isn't working?

[white shoal]

not for i atleast

[sturdy terrace]

Are you getting an error message?

[velvet barn]

can any one take my ticket #bd9886

[sturdy terrace]

Try and head to "find by server" and select the server and the player you wish to report

[white shoal]

did that as shown in image

[sturdy terrace]

Weird, can you make a "generic" ticket then?

[white shoal]

nope all empty

[sturdy terrace]

It works for me, could you try and restart your browser or potentially trying on a different browser?

[velvet barn]

?

appeal

[thick forge]

How to apply as moderator

[sturdy terrace]

#staff-applications

[sturdy terrace]

Hey! Only your banning admin can reply to appeals, so you'll have to wait for a response for them. The usual response time is 1 - 3 business days, though can be faster

[nocturne pivot]

!support

!ticket

[glass olive]

Hey, @nocturne pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[barren creek]

Hello, I would like to know if I have a VIP status on the rustoria eu medium server.

[hearty surge]

Login to https://donate.rustoria.co/ and check your active purchases.

[barren creek]

I was given it as a gift, can I see if it's arrived?

[hearty surge]

It’s worth checking for sure

[viscid vine]

You have the donator role as i see, so yeah, you have vip

[forest grotto]

.

[remote loom]

.

.

[mellow thicket]

.

[remote loom]

.

[hollow cosmos]

go to #general dont do that in here

[gilded dune]

I've been banned from all rustoria servers for using cheats, but I didn't play with them. What should I do? I'm sure the ban was issued mistakenly.

[valid cedar]

!appeal

[glass olive]

Hey, @gilded dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded dune]

I've already visited this website, and it tells me that I don't have a ban, even though I do.

[valid cedar]

!steamid

[glass olive]

Hey, @gilded dune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gilded dune]

76561199343730560

[valid cedar]

Forwarded to the admin.

[barren creek]

I would like to know what gives vip

[hollow cosmos]

what gives vip? what do you mean by that

[barren creek]

well, what features does it have, and does it allow you to access the server without a queue?

[hollow cosmos]

VIP allows you to skip the queue on the vanilla servers

[barren creek]

thx

[heavy pond]

I got banned for playing with cheater and i didn't play with any cheaters

[hollow cosmos]

!appeal please appeal this ban if you believe that it is incorrect

[glass olive]

Hey, @heavy pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

use #looking-for-group

[thorn grotto]

There is a cheater. Where can I report it?

[hollow cosmos]

!report

[glass olive]

Hey, @thorn grotto

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[kind flint]

will bp wipe on force?

[hollow cosmos]

depends on the server. that info can be found in #server-info

[kind flint]

bc of the new workbench update

[thorn grotto]

Do I have to log into my Steam account?

[hollow cosmos]

yes

[thorn grotto]

I don't want to log in. Can you help me if I give you my cheater ID?

[hollow cosmos]

i cannot as i dont deal with that.

If you want to report a cheater then you have to login. It is safe to do so. Otherwise you will just have to F7 report them in game.

[thorn grotto]

The legend is playing with the python 😄

I think I'll curse all your values

[glass iris]

What time does the wipe happen on the Rustoria EU Long East server?

Can you tell me the time in MSK?

[hollow cosmos]

!forceru

[glass olive]

Привет, @glass iris

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1759428000:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1759428000:R>

[north swift]

@hollow cosmos Dear Admin I got banned after playing with cheater. If I switch to another account, will I evade the ban?

[hollow cosmos]

!appeal you cant ban evade, you need to create an appeal.

[glass olive]

Hey, @north swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Yes, you will get banned for ban evade if your ban is still active

[waxen grail]

@glass olive Dear administrator, I have been banned from playing with cheaters, but the countdown to the ban is not displayed. I have appealed and the content of my appeal is to know who is cheating. The name of the cheater displayed is not a member of our team, and most of my teammates have already been unbanned. My ban has not ended yet and the countdown to the ban is not displayed. I cannot appeal again. What should I do, administrator?

[frail bone]

i need help

[long wren]

what do you need help with?

[long wren]

appeal was denied?

[frail bone]

hola, quiero ver el mapa del br long de mañana. pague la suscripcion vip, desde rust me dice "Wrong connection protocol: client update required"

[viscid vine]

Use Rust Staging branch

[frail bone]

esa es la solucion? lo pruebo

[median ibex]

can anyone tell me when is eu long wipe day?
Where I can check?

[viscid vine]

#server-info

[frail bone]

gracias. buen servicio de los admins no como el sudametica que sigilo es terrible garka, seguro es kukardo como warlik

[waxen grail]

@long wren I don't know if the appeal has been rejected, but I can show you the administrator's reply to me: Hello, I suggest you discuss this matter with all team members. One or more of them should be aware of what happened and who they were when contacting the cheater. In this case, your ban status will continue and you will need to look for other gaming platforms. Thank you, I wish you a wonderful day.

[long wren]

please check the status of your appeal.https://rustoria.co/support

[waxen grail]

Yes, it shows as rejected.、

@long wren But my appeal is not about lifting my ban, but about asking for information about cheaters. I now need to know the deadline for my ban.

[long wren]

Check the response to the appeal

If your ban period is not displayed, it is permanent. @waxen grail

[waxen grail]

@long wren Does playing with cheaters without displaying the time mean permanent prohibition?

[long wren]

The ban period ranges from a minimum of 7 days to a maximum of permanent ban.

[long wren]

Check the admin's response

[waxen grail]

@long wren Why can I be permanently banned without cheating?

[long wren]

what do you think the reason might be?

[waxen grail]

And the reason why I appealed to ask the administrator for information about the cheater is because our team suspects that this is a retaliatory attack.

[long wren]

Check the admin's response to your appeal.

[waxen grail]

The administrator's response was of no help to me, and none of our team members have seen the name of the cheater yet.

[long wren]

what answer did you get?

[waxen grail]

And the display time on the day of the ban is a seven day ban period, which is not displayed afterwards. Did someone change the ban period?

[long wren]

what answer did you get?

[waxen grail]

Hello there, I'd recommend you discuss this with all your team members. One of them or more will know exactly what was going on and who the cheater was when they associated with them. In this case your ban will remain and you will need to find somewhere else to play. Thank you and have a good day.

[long wren]

Yes, you are permanently banned'

[waxen grail]

I understand that the ban will continue because the seven day ban period has not ended.

@long wren So may I ask the administrator if a team member engages in retaliatory cheating with the intention of getting others banned, can he succeed? And as a victim, I have no chance left?

[long wren]

yep

I don't know if you are the victim 🙃

[waxen grail]

But he must not be a cheater, and I swear I have even seen the name of this cheater, maybe because there are too many team members. I should receive a permanent ban.

But I am definitely not a cheater, and I swear I have never seen the name of this cheater, maybe because there are too many team members. I shouldn't have been permanently banned.

@long wren Dear administrator, I'm so sad. If I were really on the same team as cheaters, I should be banned, but I just want to find a suitable team for myself. I know it's not my first time. But I really didn't cheat, and I didn't know they were cheating either. I always purchase membership, and my own skin value is very high. I am a green player. I strongly condemn cheaters. I am very helpless, can you help me?

[long wren]

you dont need help

[waxen grail]

No, I need help. I really like your server and have many friends who like it, but their ban has been lifted. My ban is permanent because I appealed, so my ban was changed from seven days to permanent? why

[long wren]

Well, I don't know.

[waxen grail]

no

😩

[long wren]

but i know you can't play rustoria anymore

[waxen grail]

Why didn't I see any sympathy in your tone? I think I'm very pitiful and innocent.

[waxen grail]

I will continue on this server, replace my computer with a brand new account, because I am not a cheater and I love this server.

[long wren]

[waxen grail]

I really, really need help, administrator. Can you help me

[long wren]

your really really dont need help

[waxen grail]

@long wren Is this ban lifted once a year? Because my account is very valuable, I have all the drop skins and DLC restrictions.

[long wren]

perma banned

[waxen grail]

Why does playing with cheaters also make it permanent? Is there a limit on the number of times?

@long wren

[long wren]

post your steamid

[waxen grail]

76561199202356280

[gilded dune]

Will the admin respond here?

[thorny dune]

This should now be fixed and you can connect

[waxen grail]

@long wren 76561199202356280

@long wren Sorry for adding burden to your work. Please help me check when you have time. Thank you for your patience, which is very important to me.

[quiet edge]

any1 know why my mate has vip but he cant connect to the staging branch preview servers? still says he needs vip

[long wren]

#payment-support please make a ticket

and dont tag admin

[thorn grotto]

Will BPs be reset in today's global wipe?

[long wren]

yes

[olive kraken]

hello @long wren i have an issue who do i tag

[long wren]

what issue are you having

[olive kraken]

its a bad one

i purhcased the VIP PRE PACKAGER FOR SEA LONG and i was topld i could pre connect to scope my potential base locations but i cant seem to

why am i banned

[long wren]

please submit an appeal https://rustoria.co/support

[olive kraken]

okay thankyou youre very nice have a good day 😊

[long wren]

and no need tag staff

[olive kraken]

okay i wont tag them

[gilded dune]

Thx

[waxen grail]

76561199202356280Sorry for adding burden to your work. Please help me check when you have time. Thank you for your patience, which is very important to me.

[outer hollow]

crazy im banned 500 days ago give me 2 chance pls

[long wren]

nah

[subtle wraith]

how do i relink my discord and steam on the website

it still has my old stuff

[magic nexus]

во сколько вайп на еу лонг

[long wren]

You can request an unlink from the website.
https://rustoria.co

[subtle wraith]

i just found it

ty tho

[hearty surge]

!force

[glass olive]

Hey, @magic nexus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1759428000:F> (your local time) is the time of the next force wipe and it will happen <t:1759428000:R>.

[outer hollow]

wtfffffffffffffffffff life ban

[subtle wraith]

make a appeal

[outer hollow]

bro another admin tell me appeal but im have 0.6 but im get banned is so crazy xddddddddddddddd

cheater whit 0.6 kd realy another admin tell me maybe for reshade but in appeal dont remove my ban

[glass olive]

Hey, @outer hollow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[subtle wraith]

you can see your ban reason when making an appeal

[outer hollow]

yes the reason is im cheating but im banned by anticheat and im tell 10 times ok im using reshade no aimbot or wh i thing this is not a reason for life ban look tacular unbanned

[subtle wraith]

reshade is banned by rust

there is your reason now make appeal or whatever

[outer hollow]

yes im tell support so many times im banned for this and dont remove the ban for this im dont try more im have new acc but im have ban evasion in rustoria in my new acc but only this im telling so many time and support tell me NO.

[hearty surge]

Feel free to make an appeal if you believe the ban was made in error. If you’ve already appealed and it was denied it means the ban is final and you’ll need to play elsewhere.

[long wren]

The admin has reviewed you again, but the result will not change.

[waxen grail]

@long wren Thank you for your help.

[outer hollow]

Damn broI 've already told your support a thousand times that I've been banned for reshade that I had 0.7 kd and they say they won't take away the ban I do I become famous like this there is already 1 reason why to unban me or how is it going

[desert ice]

how can i open a ticket?

[viscid vine]

Ticket for?

[desert ice]

i got banned about 4 years ago

and i wasnt cheating

[viscid vine]

!appeal

[glass olive]

Hey, @desert ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[desert ice]

it was miss under standing

ok thx i will check it

[mossy tundra]

Hey! 3 years ago in the middle of the wipe I was banned for "Ban evasion". I used vpn but I lied first when appealing because thought I was breaking the rules (3 years ago I can't recall if that was ok or not). Can you review the case pls? I didn't cheat or played with cheater, so it's pretty frustrating
steamid 76561198216287987

[long wren]

What is the status of the appeal?
https://rustoria.co/support

[mossy tundra]

It was denied obviously, why would I write here lol 🙂

[long wren]

Then I guess I don't have to tell you. 🙂

[mossy tundra]

3 years as I was falsely banned and because first admin didn't want to spend time investigating the problem I can't play the server forever?
Even the ban reason says that it was ip problems and I continue to play on other official servers without any problem
"Ban evasion" is something that should happen to you when spawn on beach but not in the middle of the wipe when you are playing solo

[long wren]

Yes your perma banned

[mossy tundra]

Yes, the sky is blue
Sounds like I talk to AI