#support
1 messages · Page 748 of 1
you are literally earning money because of us and you won't fix tyour damn servers
eu east long is lagging again
any mods online?
I was banned for playing with a cheater , although we didn't have a party with more than one cheater , we were banned as soon as we entered the house , what nonsense
hello is exitlag allowed in the server
Has the current map been determined on the EU main map?
<@&874995535881326632> anyone on?
yes it has been posted on rustoria website
yes
some admin wanna take a look at my ban appeal before wipe? been 3 days soon
@jagged escarp can you please dm me?
80 hr account only hitting headshots
!ticket
Hey, @spiral jackal
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
TY
do i need to apply for whitelist?
No
wheres rustoria sea's server? Singapore?
приветствую , админы есть здесь?
Hey, @neon wigeon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
How can I check my VIP status on each server?
not sure if I have VIP on Main right now
Bump
where i can download map
If you go back to our website and login, then go to your account page https://donate.rustoria.co/account.php, you should be able to view all active VIP's and as well as when they will expire
This isn't anything we change or do at least, if you've been having these issues I'd recommend submitting an f7 bug report so that Facepunch can investigate on their own and hopefully fix this if it's a bug
You can download the map just before the server wipes from #wipe-feed
can u drop download to eu main
what does downloading the map before the wipe do?
i dont see eu main
Vote on which map you'd like to see next wipe.
@thorny dune ty!
Some people have issues downloading the map when they connect or get stuck downloading so they do it before to prevent this
but only owner can download map from rustmaps
That's correct, you cant download it here, only view it
which map got voted for eu main
how to buy vip if im in russia?
!vip
Hey, @fathom solstice
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!map
Hey, @fathom solstice
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
There u can check wich map got voted
I just launched in, game was stuck on reciving data, but i was online hearing people kill me etc. Now im stuck in 500 queue
что за хуета
меня забанили
как только зашел на вайп
ничего не делал
ничего нет
What the hell, I got banned as soon as I logged in after the wipe. I didn't do anything, there's nothing.
this ban ruined my wipe
do something
!ticket
Hey, @mild robin
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i cant dowland map i need map
да какой тикет нахуй вайп испорчен даже зайти не смог
уже отправил
where can I download the server map if my map is not swinging?
where can I download the server map if my map is not swinging?
where can I download the server map if my map is not swinging?
https://steamcommunity.com/profiles/76561198347761530/ Disconnected: Couldn't Download Level: procedural_4250_pX_35Ntciku2p6-ZfSgnfw (Unable to complete SSL connection)
I have problem 5 minutes
!ticket
Hey, @sick saffron
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
https://steamcommunity.com/profiles/76561198347761530/ Disconnected: Couldn't Download Level: procedural_4250_pX_35Ntciku2p6-ZfSgnfw (Unable to complete SSL connection)
hi im in q recieving data for 20 minutes it still hasnt loaded in? will i be at the back of the q if i disconnect and reconnect? is there a grace period? i can kill myself on f1 kill but its still stuck on recieving data
When you are stuck at receiving data you'll have to reconnect. You should have queue protection though. 
thanks stormz it worked
where can I download the server map if my map is not swinging?
HELP ME PLZ
i cant dowland map
i need file
hello https://steamcommunity.com/id/judixe/ disconnected: GB
Check out #wipe-feed
GB?
Is that the exact message you're getting?
how do i report someone on eu east long, if i cant make report on site
Report them via F7 in game
Or use a vpn
well the server doesnt exist on the site
Ah okay
you cant see the map until server goes up?
Then you should be able to make a generic ticket, where you can explain that it is a report for said server. 
Your best method would be to checkout https://rustoria.co/maps where you can either see which map has the most votes at the time, or which map has won. 
Vote on which map you'd like to see next wipe.
i tried that but where can i see which map won
how long for a ticket to be responded ?
how to download map to rustoria eu east long tell me pls
i have been in quque for 2 h and now its stuck at " LOADING" " Receiving data" and i am not geetin g in
WWWWWW
:))))))))))
<@&274971100184576010> <@&874995535881326632> help eric bro
you might need to relog
I am not able to help in this situation
bro
can u not like letr him in or something?
or give him vip for like 1 second and then take it away?
just so he can get in bruh
not possible
can anyone do something?
Thats not how VIP works
bruh
@lyric basalt can u pls take a look at my ban appeal
Is US Mondays down??
yoo same for me. First time i try Rustoria Servers and this happens on EU main. i am in queue now for about 2 1/2 hours.
And you do nothing about it? crazy support.
Never had this problem before and have a good pc, it has to be a server problem
crazy man running servers for around 4k players and granting this shitty support
Doesn't appear to be, are you having issues connecting?
It's good now thanks
Please help me, I went on a vape and for some reason they gave me a ban for cheats, although I wasn't even interested in banned programs.
<@&274971100184576010>
Shit Servers
@thorny dune
!steamid
Hey, @elfin charm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
My steam id 76561199321447412
Help me please
Should be fixed now and you can connect
Dear administration, in general, the problem is this, I have never logged on to this server and at the same time, when I log on to it, I am kicked with the reason of cheating
HELP\
<@&274971100184576010>
Please?
check my ticket br-0447 pls
real?
rt
<@&274971100184576010>
check my ticket br-0447 pls
<@&274971100184576010> check my appeal #21cf06 pls I will be very grateful
Hi, administrators can’t handle payment support tickets. Someone from our payment team will answer you asap 
Hey, we will get to it within 1-3 business days. No need to tag us 😉
but at the beginning of the wipe, I got banned right when I logged in just like that, I didn't even have time to throw away my stuff :(((((
i have ticket admin thankss
Someone on PC will have a look as soon as possible don’t worry
How can I not be worried, the admin gets offended about something for the second time and bans without reason, I am not doing anything prohibited. ...
We dont ban because we are offended…
I am not available at the moment but I’ll have a look or someone will did at some point don’t worry
how many time it will take
I do not have an ETA, it’ll be asap
Then for what? What reasons can I ban the farmer whose beam kills?
Appeal #1d3cdc HELP MEEE PLEASEEEEE
The ban reason must be shown when you try to connect on a Rustoria server
Извините, я погорячился.
The standard response time is 1-3 business days, please remain patient 🙂
I'm sorry, I got carried away.
Ill have a look whenever I’m home if someone did not before me
I appealed to this ban 6 months ago, got banned beacuse I was playing with cheaters but these were just my irl friends and I had no idea that they were cheating. I would like to play in your servers again if you can unban me please
I'VE NEVER EVEN LOGGED INTO YOUR SERVER.
!appeal
Hey, @candid mist
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
cheating... but not use
someone will have a look asap
nice
ban Already Appealed
!steamid
Hey, @candid mist
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199140082665
From what I can see on the phone and from what you tell me, your appeal has been denied and the decision is permanent I’m afraid
I know but I want to play on this server. I have 13k hours in this game. I also got banned because of my friends. I didn't do anything like that myself. Can you help me? I really want to play on this server.
Resolved
It's been 6 months since I was banned
Most of my friends who were banned have had their bans lifted, why am I getting a permanent ban when it wasn't my fault
I understand, I’m sorry but as your ban appeal was denied, this is a permanent decision. There is not much I can do about it I’m afraid
My friends removed the ban but why don't you remove my ban and you banned me from all servers. I want to play on this server. I open broadcasts on twitch and kick platforms and my viewers want it too.
You are not banned for Cheating but for « Playing with cheater », your IRL friends as I understand from your words. This is not permitted by the rules (cheating and playing with cheaters), this was clearly not the first time.
I understand your frustration but the appeal decision was given to you months ago when you submitted the appeal
I can not revert that decision
Then why were my friends unbanned?
Is it possible to do it faster?!?!?!?!?!?!?!?!???!?!??!!??!?!!?!?!????!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!??!?!!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!??!!?!??!?!?!?!?!??!?!??!!??!?!?!?!?!!?!?!?!?!?!?!?!??!!?!?!??!?!?!?!??!?!
please?
10 people were unbanned, I am the only one who was not unbanned
Every situation is different
As I said, every situation is different and your friends were obviously not in the same situation as yours
They also got banned for the same topic I was banned for and they got their ban unblocked by talking about it here
I can’t share the ban details but I do clearly see why
no the same way
Can you please investigate why I was banned?
I was banned for playing with a cheater, but I didn't know that this person was a cheater, I clearly stated it here months ago
I am asking the banning admin
Can you tell me why you didn't unban me even though you knew I was innocent?
Well that is unfortunately not an excuse, this was definitely not the first ban about that, you should’ve known. Especially if they are your IRL friends
No, they weren't my real life friends, they were people I met on Rust and I haven't talked to them since I got banned.
I have been playing this game since 2014 and this is the first time I got banned in Rustoria.
Getting banned really makes me look small, that's why I want to have this ban removed because I'm innocent.
You are not, you played multiple times with cheaters, that is against the rules
You are definitely not « innocent »
I'm playing with my real friends, and the guy we hired as a foreigner got us banned, you need to understand this.
You hired a cheater ?
How could I know?
You seem to have a bad memory on your history on our servers, you were banned several times for associating with cheaters, each ban increasing in duration but yet you still did not learn. Your ban is permanent I'm afraid and you will need to find somewhere else to play.
If you were in my shoes, you would write the same things here, but how would I know that a stranger would open a scam?
Can you help me then?
Hey, as I already answered you we will have a look at your appeal asap. Standard response time is 1-3 business days, can be less but you need to be patient 🙂
So why were the IRL friends who got banned with the same deal as me unbanned but mine weren't?
You continued to play with cheaters time and time again, therefore you are banned permanently
They still continue to play them on your server with cheats.
I know this but I don't play with them
<@&274971100184576010> administration, did you fix the software ban for nothing?
does anybody know what map won for us main?
<@&874995535881326632>
Hi, what do you mean?
Also do not spam tag admins
@balmy cypress Are you interested in my messages about my ban? Can you read them?
Since an admin already replied to you, can't say I am interested no
report fast please 76561198207300631 rustoria EU east long
Hey, @past lark
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how do i join the preview server
How long does it take to see an appeal?
how did i just get banned without ever playing the server
why ping 200 in sever sea im here thailand ...
Please make a #payment-support ticket
Let me have a look
i bought q skip for us small and im being put in q
Rustoria Auth
APP
— 12:05 PM
Thank you for your purchase, abdulnaser.#0!
Your donator tag has been applied on our Discord guild.
When your donation perks expire, your tag will be removed.
[12:06 PM]
Thank you for your purchase, abdulnaser.#0!
Your donator tag has been applied on our Discord guild.
When your donation perks expire, your tag will be removed.
Mesaaged payment team about it
We will review this issue asap
love bro thx
Send me DM
for some reason every us main wipeday i get receiving data glitch
only us main aswell
sent
I NEED YOU TO SEE MY TICKET @lyric basalt
then i had to restart game, game crashed while opening so lost 2 minute grace period
insane glitches every wipe
admins pleaseee help ,e
On phone driving sorry
CAN AN ADMIN LET ME INTO SERVER I GOT 0 GRACE PERIOD
JUST RECEIVING DATA GLITCH THEN GIVEN 0 GRACE
admins ofc gonna do nothing to help
why is the download of the world at 0.0 is worth it?
If you go to your account page on the website https://donate.rustoria.co/account.php, you should be able to see the VIP active and which server it is for
Are you still having this issue? If so, you can try downloading the map from https://discord.com/channels/274965952116817920/274966068252901377 and dragging it into yor maps folder before connecting again
US SMALL PEOPLE CAN GO UNDER MAP BETWEEN LAUNCH AND WATER TREATMENT
Yes, there is still a problem.
I'm banned on rustoria for cheating, but I have a clean account, I only had a temporary ban for 10 days, and even then I can't play after these 10 days.
@thorny dune
dont cheat
Feel free to send me a DM with your SteamID and I can take a look
I have a friend that waited for about 5 hours to join the server and got instantly banned for cheating. He has a clean acc and played the wipe before with no issues
lol bought vip, go through asset warmup spawning world and prefabs before getting kicked once again for an invalid connection state
why cant this server just let me join?
3 glitches preventing me from joining server 3x in a row
Hey, please try making a #payment-support ticket now. Should be working
Hello everyone, what should I do if I was banned by mistake
Where should I write if my friend was banned by mistake?
Hello my friend was banned by mistake what should he do to get unbanned ?
Hello my friend was banned by mistake what should he do to get unbanned ?
Hello everyone, what should I do if I was banned by mistake
Hello my friend was banned by mistake what should he do to get unbanned ?
Hello my friend was banned by mistake what should he do to get unbanned ?
Hello everyone, what should I do if I was banned by mistake
Hello my friend was banned by mistake what should he do to get unbanned ?
Hello my friend was banned by mistake what should he do to get unbanned ?
!appeal
Hey, @turbid ermine
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @lofty tartan
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i paid twice the monthly plan
and its making me wait on line
Please open a ticket in #payment-support
@cunning tulip please help my friend @chilly flicker
no one is replying to me
<@&874995535881326632> can you please look at ticket #6ace3a most blatant cheater ive ever seen
lvl 0 with aimbot
ban him kurwa eu east long
!ticket
Hey, @storm heath
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!ticket
Hey, @quartz arrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@balmy cypress hey luke can you help me?
What’s up @subtle cape @solar crystal
I am send in you pv my problem with the server
I have problem with payment
I have a problem I'm being discounted for cheating even though I wasn't banned.
@balmy cypress can you help me&
!appeal
Hey, @austere forge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @lone tusk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
so they dont even give you a reason when they deny your appeal
I just submitted a ban appeal on the website, could someone check it out i think i was falsely banned, was looking forward to playing today
i got banned too but i wasnt cheating a appeal on the website can someone check it please
appeals take 1-3 bussines days
okay thanks MrCrazy
well can I get a refund for my q skip then??
Hey, @lone tusk
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
!appeal
Hey, @swift rock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hi, I had a power outage for literally less than 2 minutes. I went in and got in line. I don't know if they can do anything.
Hola, tuve un corte de luz menos de 2 minutos literalmente, entro y me tiro a cola, no se si pueden hacer algo
i think i was falsely banned on rustoria for cheating but i never hacked cheated used a vpn or anything the reason my other account was gamebanned was because i had a roblox hacking software and facepunch and roblox have the same anti cheat and they thought i was hacking on there game i wish to be unbanned i was looking forward to playing today
!appeal
Hey, @cursive seal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i tried to appeal and they declined it the first time
Sorry bans are final
cunt
We don't take decisions to ban people lightly, find somewhere else to play
i made a ban apeal on there website 3 days ago and ive got no response... IM NOT CHEATING WTF
i probably have like a 0.3 kd in offical
Likely expired as you need to buy it once a month
Please be patient
do you have any idea how much longer i might be waiting?
Whats your Appeal ID?
I just bought it again and im waiting in queue once again
im getting scammed
why tf would you buy it a second time if it didnt work the first time...
so i can play the game man
im still waiting 20$ just to wait in queue NICE
love rustoria 🤓
can an admin look at my ticket please. i got banned after joining the server for the first time i didnt even load in and it wont show up that i got banned on your support website
Leave and rejoin queue (at your own risk) and ensure that you have paid it and linked the correct SteamID64.
ban not found on the website?
@whole sun hello what do you need help !?
@quick meadow
#payment-support please make a ticket
same thing for me I mad a ticket no response so im waiting a 80 person queue and i bought queue skip twice
holy scam
only a few admin can handle payment tickets. So it's hard to say how long it will take 🙂
CAN YOU GUY LOOK INTO A GUY NAME MR MOMO ON RUSTORIA US MAIN I HAS WALLS AND SAID HE DID I HAVE VIDEO PROOF
!report
Hey, @digital pollen
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @digital pollen
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
donde veo cada cuanto reinician los servidores
ANy Admins online, its has been a day and no reply to my ticket can an Admin check it out?
Appeal #5a8382
yo im stuck in artic
@glass olive I need to make a ticket cuzi got association bond and i did not know he was cheating and i do not know my staem password
Appeals can take 1-3 business days to get answered
!appeal youre going to have to talk to steam to recover your password or go through their "forgot password" process
Hey, @vocal moss
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I've been waiting for almost 3 days, my appeal has not been checked, please pay attention to me L:, I haven't slept for three days already
im cooked
do u guys deal with the sea rustoria bans 2?
yo i got banned hella long ago from when my acc got hacked is there any way i can appeal
when is force for eu official?
does the website not work for appeals or sum
Hello, I can't log into the server, it kicks me out with anti-cheat
!appeal
Hey, @restive ore
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@cinder zealot u guys deal with sea rustoria bans
hey there, yes we do, you can make a ticket / appeal here below
!ticket
Hey, @faint knot
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
why thank you kind sir
when i click on the support tab there is nothing there
dw chooky im talking to oat its all g
Oat is no longer at Rustoria
well my appeal got denied i loaded in rustoria sea long for the first time in ages and i insta got banned for cheating literally 1 sec after spawning on beach
so im confused af
so am i with that message haha pls send me your steam
@jagged escarp
Hello i bought something from vendy at outpost via drone and i think its bugged because i dont see the drone anymore on the map and it says "waiting for delivery"
NEVERMIND
it was bugged but the items i purchased have finally arrived its been like 6 mins or more lol sorry for the ping
no worries! glad you got your purchases!
Ticket #aa88f3 A hacker team that has been banned multiple times
And I have found his cheating teammate
how long does it normally take for appeals like 2hrs or sum
I tried to submit a ban appeal on the website but my ban doesnt even show up
!report
Hey, @stark quiver
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!appeal
Hey, @faint knot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can you fix sea long pls
Where can I download the server map
help
Где скачать карту
какую
Сервака
какого
сайт
Какой, растории?
ну а какой еще блять
Пж скинь ссылку, у меня бесконечная загрузка поэтому её надо скачивать
не
Тебе сложно помочь?я же не китаеза
да
!mapfiles
Hey, @solid isle
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
We also have them availiable for download on #wipe-feed
!mapfiles
Hey, @solid isle
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
my friend was banned from the server a long time ago, he filed an appeal, but the ban was refused. He didn't use cheats and got a VAC by mistake, he really wants to play with me on a new account, but he can't because of the ban on the server.
what can I do?
Hello there! Did he get banned from Rustoria or VAC banned?
We look at all tickets as soon as we can, be patient plese
he was banned from the server by ip address and received a vac ban on his old account
So both? We can't help you about the VAC ban - if he was also banned by Rustoria then he needs to make an appeal. If he made that appeal and it was denied then we can't help you more.
he doesn't need an old account, is there any way to disable the ip address for playing on a different account?
I'll link you the rules : https://rustoria.co/rules/vanilla
More specifically here is the rule about banned accounts on vanilla servers:
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have more than 1 gameban on other accounts.
- You have an account that is banned on our servers and are playing on another account.```
please make a ticket or F7
we dont take reports in discord
i alerdy did but nobody responded
could you come in support chanel and talk for 1 min
plss ots to obvious
have proof?
no cuz i cant record but if u watch his gameplay for 1 min u will see
he has an incorrectly blocked account for cheats, can he pass any verification to refute the ban only on the server
can i just speak to someone
You reported him, so the ticket will be reviewed once it reaches the admin
yeah thanks for ruining my wipe for leeting a cheater play very good moderating
np
!steamid
Hey, @halcyon rose
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
what time eu east long wipes?
76561199285552372
It wipes on Force wipe
so not today?
No it only wipes once a month
<@&393554009799000064> can my friend buy a unban on the server?
Who can I contact about a potential partnership with rustoria?
What kind of partnership?
steam ID?
Server(s) partnership
whats your main?
Feel free to reach out to @balmy cypress, he will be able to point you in the right direction
Will do thanks!
I got temporarily ban for 7 days (its a game suspension because of association), now it should be lifted but why I'm still banned in rustoria?
If the timer is gone then wait for 15 min after your last connection attempt and you should be able to join if you keep spam connecting without doing the above it will only take longer so just wait 15 min and try
What's your steam ID?
Nvm, found it - should be able to connect now
where i can donwload map on eu east long?
how long does restart take
10-15 mins
Depends on server and ammount of entities
Hello, I was temporarily banned for 7 days for playing with a cheater on another server, 7 days have passed, but I still can't connect to the server, what should I do in this situation?
How to appeal unban?
I got banned for association for a guy that met in the game basically, but i dont cheat
And i didn't know he was cheating
This is my steam id 64 76561199778438257
my steam id, 76561198877164875, im first time in server
hi admin, rust plus still ain't working on the SEA LONG Server, i've tried pairing in other server and its working.
Any admin, I'm banned on Rustoria servers for ban evasion, but i've never been banned in the past
Ticket #67e7cb pls
I think it's because we got banned for alliying with a cheater and didn't know he was cheating, but I didn't get banned because I wasn't on the team.
Happened the same to me
but all my other friend that were false banned got unbanned so idk why im banned
Good day 76561199490640903 my steam I can not enter the game
cheater on main under trail unnels
Hey, @serene dome
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
that player is now banned, in the future please use the website to report (https://rustoria.co/support/report) thanks! 
hello what do you need help with?
I can't open a ticket
u gotta go to website
yes I can't open it there
@brave lance
I want to unban myself, I have 11 thousand hours
<@&274971100184576010>
Hello! wondering if we can get a demo file for sea long for a video
?
Thank you so much!
<@&274971100184576010>
@compact flare Please appeal at https://rustoria.co/support
<@&274971100184576010>
I have a main account banned from cheater playing on my main acc. Now im playing on a second acc and its been 380 days and I think after 365 days you can appeal to get unbanned on rustoria servers? I went to the website but I can't appeal cuz I did that 10 months ago. Name :RamboSadInSpace
I can't open a ticket
!appeal
Oh wait; sorry
I tried man
You don’t need to tag us all btw
every server
idk who to ping else
You don’t need to ping anyone
oh
It’s a support channel, which means staff members will be able to help without having to tag necessarily
Post your Steam ID here we will try to help whenever someone will be available (on PC, I am not on right now)
!steamid @dusky thistle
Hey, @dusky thistle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
can you help me
76561199066231165
me?
@toxic shard u remember me ? the guy who got banned for cheating doing nothing? the appeal #6d4d6f ?? u told me you are gonna monitorizating my alts and shi , so here i am , can you help me?
What do you actually need help with ?
@shy remnant When do you think someone will look at my appeal? tmr?
An answer was already given to you back when Marc told you
I forwarded to other people available on PC, I’ll tell you if its ok whenever I get an answer
ok ty
can someone please check my ban appeal please almost 4 days wait time now 😦
steam ID?
how do I submit a report on a person?
need me to do anything else?
Fixed it for you, you can now connect
tell me who responded to this Appeal #f4f1fc
That isn't information we would share.
!report
Hey, @lost snow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
we have a ragehacker on EU low pop
ty
admin we need help on Eu low pop
qhy is there so much lag on main
76561197963444898 esping on eu small
76561198170066475 teammate also esp
raiding right after we get off, then i spawn on my bag and insta headshot
toria moderation fell off so hard its insane
yep
!report
Hey, @lost snow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @swift grotto
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
can we get a tickets answered
Yeah
hey @balmy cypress you can see my ticket pls
yes he can 🙂 please wait for his reply
@lyric basalt
@woven dune bro are wyou fine
I feel like we got an undeserved ban, can i get an explanation? <3
How can I get whitelisted to use Exitlag or NoPing? I'm having too much packet losses in the servers.
<@&274971100184576010>
bro i didn t cheat , are u crazy? i want to get unbanned its my fcking main account
i told you many times all the fking story
go check it
i want to talk with marc
As I said, Marc already answered you
@toxic shard
xPiwel
and when was that mate
Help me
bro wtf
can nickolay have a chat with admim?
just 2 weeks
felt like months
https://maps.rustmaps.com/268/d4bebfe5bebe44b8aefad4a4e3f588e4/procedural__4750_IYeLBVrtrkS-tHi1K_Cf8Q.map
Download this and put this in your maps/ folder in Rust files
@shy remnant
so when i will get unbanned , my friends are playing and i am just jrking off lmfao
Bro, wait 30 secondes so I can answer xD
Never
Because you are banned ?
for doing nothing?
and marc told me i will get monitorizating
yes yes yes
He said that your friends will be
how can i rebort someone?
So he would catch you if you'd come bakc
why is that
!report
Hey, @slender aspen
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
why my friends and not me lmfao
Please check Ticket #5585d4. This guy is mad
He was just saying, don't ban evade, we will find out if you do
so i can t never play on rustoria? cuz your servers are just banning people for no reason no?
That's the only thing it means
nice servers lmfao
No you can not
🤣🤣
Admin, nickolay waiting for support
pretty crazy , i want to talk to marc , he is more nice at this lmfao
What do you need help with ?
@toxic shard
Listen, read again what Marc was sayingh
we got banned for teaming, and we didnt team.
Team limit thing.
nah , i want to talk to marc
He litteraly told you that your appeal was denied, and that it's a permanent decision. He was telling you don't come bakc on a new account or we will find out
can i explain?
End of debate, go to #general please
I DIDN T FKCING CHEAT
u guys are bricked?
my stats was already shit , and u think i am cheating ? u are crazy fr
Well you are banned for cheat, that's it. Marc already answered you, your appeal was already answered and I answered you. Three times we tell you that it's denied
lol
Team limit thing ?
very funy
I DIDN T CHEAT
Yea, we were 4 people, and was teaming with 2 others. Which is allowed yea?
Ok, but you are banned for cheating. Now please, you've been answered, switch to #general
on 10x
IN THE SAME DAY , SAME HOUR WAS MORE THAN 10 PEOPLE BANNED
On which server ?
rustoria 10x
EU
We teamed for like 5 mins, then we did not again, (We were 4 when this happened)
https://rustoria.co/rules/modded here are the rules if you wanna check out 🙂
and other team was 2
and how i can make an appeal again
Did you get banned ?
yes
You can not
WHY NOT
Please make an appeal 🙂
but we stopped teaming and invited a mate into our team
!appeal @graceful horizon
Hey, @graceful horizon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I DIDN T CHEAT
was not over 6!
cap
Appeal #e3cf5c
from 10 mins ago
That's why our appeal system will help yout out guys
@shy remnant why all admins hates me man
We don't xD
they are just bricked dw , they think i was cheating , and i was just farming sulf at 5 am lmfao
i farmed 3 boxes , and u think i am cheating
what i am an cheating farmer? 🤣🤣
so xPiwel. so we got banned for doing nothing frong okey
You were caught c heating, bruh. Stop and go to #general now
Last time I am asking you
I do not have the details of your ban, but the appeal system will sort this out
I'll reach out to the banning admin to tell them you made an appeal
i wasnt caught cheating , i was afk in my bed when that was happened , caught afk? want to see who banned me
Have all your team make an appeal so they can sort this out for everyone at once
admins banning me for no reason
THAT S WHAT I AM SAYING
Idk how can I say it with better words ... Make an appeal and I will reach out to the banning admin to notify them you did
That's it
there is nothing to appeal for me for some reason :D
lol
Because you already appealed
I can see your appeal opened
and if i got denied? they didn t look at the ticket , they just denied it , how can i do it
lol
You can't do anything, I already told you like 10000 times
i meann he is speaking facts
AND I TOLD YOU 10000 TIMES THAT I DIDN T CHEAT
Alright, you'll wait the normal 1-3 business days for your appeal. Have a great dayt
i want to clarify
Trying to help you out here but you're just trashing us
Listen, I have answered you, Marc answered you, the admin in your appeal answered you
Stick with it
And go to #general
what?
no , cuz i didn t cheat
they didn t even look on the ticket , just denied it
do you know me?
why that?
when u got banned?
always ban me for unnecessary reasons and unban me the next day
Removing your message that's trashing us admins won't change the facts that I'm being nice with your and your mates, trying to help you out asking to make an appeal and that I'll forward to the banning admin right away, then you just do'nt listen and trash us. So I'll invite you to wait the standard response time of 1-3 business days and the banning admin will answer your apepal whenever they are available
now go check the appeal !
yes l said
How can I get whitelisted to use Exitlag or NoPing? I'm having too much packet losses in the servers.
we sent an appeal
man are you new?
For those who did not make an appeal from your team, make one at https://rustoria.co/support. The bannign admin will have a look into your appeal within 1-3 business days.
you timed out my friend cuz u don t have arguments?
right?
🤣🤣
I asked him MANY MANY times to go to #general, which he did not
1-3 business day ? its new wipe bfore that
Now you do the same, this is a support channel, the questions he had were answered
why he will go , i want to play with him fuck sake
and i know him very well , he didn t cheat , he doesn t know how lmfao
yes
i am asking you , why he didn t get unbanned
and why he got banned for no reason , his ticket wasn t checked , just denied cuz the admin was bricked
so?
@shy remnant ???
@shy remnant this is a support channel , i can remind you , i asked something, you are administrator , u need to respond
??
This ban does not concerns you, end of debate
There's a plethora of factors & decisions which may go into a ban. We're not obligated to discuss any of these with you. You are given the chance to appeal, where an admin will review the ban, and the decision they give is final.
untime out my friend
you are banning me for unnecessary reasons
are you retard?
You made an appeal ,wait for your appeal to be dealt with
Read my message 🙂
hello, can someone pls tell me which server I have vip for
can t
You can check by going to our store, logging in top right
Will show you all packages
I haven’t played rust in months but it looks like I’m still supporting Rustoria, is why I have the donator role right?
You have no VIP on any server at the moment
You probably had vip back then, which can explain the role
How can I get whitelisted to use Exitlag or NoPing?
np. long time no see mats, hope all is well
We allow all VPNs
Time to take a look at the appeals... this is a time waste. then tho admins are aviable
@mellow tundra oh! good to know! Thanks!
@slender orbit, how can we help you ?
yo
Ticket #5585d4 pls check
Itll be checked asap, don't worry. No need for you to sit in voice chat as we deal with tickets only from our website 🙂
Dw we will be answered you asap
you as well, glad to see you still around ☺️
Appeal #5ef6fd CHECK
this take time 😴
...
anyone here watching skibidi toilet?
Please move the convo to #general
alr my fault i wont do it agan
Bull.River... we waited over 30min for our appeal.. other admin said they will take a look into it asap..
Appeal number?
Appeal #9b5971
While connecting to [EU] Rustoria.co 13/6 - 10x No BPs, I get the message "Disconnected: Cheating" while never having cheated and like playing on rustoria servers maybe once or twice, can anyone help me?
how do i make a ticket
you can make tickets on their website
!report
Hey, @drowsy lintel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!steamid
Hey, @sand orchid
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199024540970
@wispy dirge how is it going? should''t take this long :/
The standard response time is 1-3 business days, but can be more or less based on the situation.
Looking
!report
Hey, @winged zinc
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
You can connect in 5 to 10 minutes
Thank you
he gets insta help, but not us.. gg's
hoped that was to us but no.
Because they are not banned
this is somthing that should take max 30min to solve
xPiwel cant u check appeal ?
The banning admin will have a look into your appeal in the next 1-3 business days, as said, can be more or less depending on the situation
^
1-3 business days, its not a job... yikes
Only the banning admin can review your appeal, and even if it's "not a job", they still have a life. We indicate this approximate delay.
The banning admin already got notified of your appeals, and will review those whenever they are free
he should loose the admin role, cuz no rules were broken... and we all want to play..iguess we gotta change server perm
hey look my ticket pls
!ticket
Hey, @drowsy lintel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
There is no ticket that old
I have appealed a ban but I don’t know where to send the evidence and where I receive the answer to the appeal, can someone tell me?
You can see your ban appeal there and send new messages in it
How many people can be in 1 team on rustoria??
Ohhh ok ok ok, in the new messages I can put the evidence, isn’t?
Which server ?
Yes you can
Rustoria.co EU Long
There is no Clan limit
You just have a Team UI limit
But you can play with many people as you want
I’m not at home right now, does it affect if I send it later?
that's what I'm talking about
No you can do it whenver you want
You'll find all the Team UIs informations in #server-info
okay ty
Can anyone look into the ticket i made really sick of this problem i am having
@shy remnant can i have a more personal talk over an issue that is destroying BR Main server with the staff? opening ticket got me no response
no one cares ya little dumbass
<@&274971100184576010> can anyone have a word on private?
Hi, if you have a feedback about a server, you can write it in #feedback-suggestions, our managemnt team will read it 🙂
I saw that they all ask their doubts to the xPiwel but no one asks how he is; how are you xPiwel?
Hi, can I talk to the administrator?
How can we help you ?
SERVER DOWN
eu servers down
WHAT HAPPEND
🥹
hola me llamo shock doctor, e eu main is down
<@&274971100184576010> WAKE UP
😭
me gusta no jugar rust y sit my computer vivar el compadora screen
me gusta waste mi vida y no jugar rust y sit mi computerodra y beat off
tu comprende rust admin?
i am admin what yall need help with?
me gusta pound torta
how to report cheater ? 76561197970854141
@raven bison
Information regarding EU servers: #announcements message
@raven bison
?
dont you question mark an admin crazy
thats rude af, tu necesito una torta
And read #announcements message for the down servers
@rigid mango
i aint telling ya
why delete my msg hes my friend
#support message <<<<<
😭
btw where u live
where u live
what happend with rustoria monday?
appeals take 1-3 bussines days
its been 4
right next to you haha
i didnt see u
eu main ofline
please give me ip:
I live right next to military
come dc
How long will still take?
The server is gone in the water, please keep the items
i just got raided by a cheater on eu east long
broooooooooo eu main stilllllllllllll no workieee
hurry before i let me torta addiction take over...
where do i report hacker ?
!ticket
Hey, @wise path
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ty
Excuse me xPiwel is there an estimated time for the responses to the appeals?
1-3 Business days
theres a gun stuck in floor are yall able to help with tha?
how do i get unbanned from rustoria?
guy in this discord named moosebn and turn1up is a insider
Sorry we cant
all god ty
!appeal
Hey, @white tinsel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
on rustoria us main if theres any admins theres someone named cupid blatantly shooting through walls and aim locking
and dynamic aswell playing with him
can u guys pls look at this blatant cheating fuck on us long?
i submitted a report Ticket #35af12
!ticket
Hey, @fiery summit
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!ticket
Hey, @real compass
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
could someone take a peek at my ticket please 👍
How long is the server restart
10~20 min
what
Someone is cheating on sea medium can someone help me
!ticket
Hey, @winter crypt
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @zenith cypress
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.

!appeal
Hey, @normal ocean
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @normal ocean
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can a mod look at my appeal
admin please give me an uppdate on my ban appeal been 4 days+ now
supposably cant invite neighbors in this game without knowing they are cheating like how i am suppose to know that he was cheat fucking game is insane like bruh
shit is insane nice admin work
look at my appeal thats what you get paid for
fix the anti cheat this game sucks cock
@long wren shit server and game
🥱
what a waste of vip
I can tell you are large @long wren
especially if you cant catch people cheating
rustoria is so trash and encourage cheaters cant even afford to put premium on their server
OK LARDAZZ
where do you think im at retard you are so slow
You just have to wait for the response to your appeal.
where report cheater?
!ticket
Hey, @hot ginkgo
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello! While entering the server I get stopped on downloading world 0.0% and it doesnt move at all. What do I do?
Which server are you trying to connect to?
EU medium
You can try to manually download the map here #wipe-feed message, drag it into your maps folder and then try to connect again
Yeah, it works good now, ty!
!ticket
Hey, @turbid ermine
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
what to do if i filed an appeal and have been waiting for 2 days
Appeals can take 1-3 business days, if you send your SteamID I can double check and remind the banning admin your appeal is pending
I will give them a reminder for you, thank you
!ticket
Hey, @small crane
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ESP 76561199642809481
Hey, @dusty sundial
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
useless support fucking like 10 blatant espers this wipe none of them banned
Please check him out
Yeah
TY
Ticket #1be16e He is in PVP, can you observe him as soon as possible
why is appeal not checked
hello, can ban admin check out Appeal #28038b. it sad that its take so long time when we havent done anything wrong
I was banned for nothing, I've never played with cheats. 76561199646937037 , Eu east long
sus acc and not missing
!ticket
Hey, @errant fog
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
<@&274971100184576010> <@&393554009799000064>help, my time in the PC club is about to run out, and I was banned for no reason
my steam account got hacked and i think hes cheating on my acount based on battle metrics if he gets banned can i do anything abt it
that is if i get my account back
Hey, @errant fog
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
its been 4 business days @long wren
Hey, @slate island
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
76561199233153370
