support

[dapper mason]

How long can you be idle for?

[rare heron]

check Ticket #034bf5 PLS

[pine sundial]

Someone is racing me in the chat and this is really getting on my nerves, please do what is necessary.

[rocky flax]

Hello, I was immediately banned when logging on to the server, what is the reason?

[shy remnant]

!report

[glass olive]

Hey, @pine sundial

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @rocky flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky flax]

You can process it quickly, I was going to go in with friends, but now I have to change the server because of the ban.

[south mist]

will i get banned for running a vpn at the same time as rust

[neat pumice]

If by "running a VPN at the same time" you mean connecting to our servers using a VPN - we don't block the use of VPNs. However, VPNs are shared and recycled connections, so you run the risk of potentially being caught up in someone else's problems by using one.

[dire torrent]

Monologic can you move me in support?

[neat pumice]

What do you need help with?

[dire torrent]

admin abuse

[hearty raft]

!ticket

[glass olive]

Hey, @hearty raft

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

Send me a DM please

[dire torrent]

can i make a voice message?

[neat pumice]

You can make one and send it to me in DMs if you like

[dire torrent]

thank you so much!

[woeful wigeon]

no update on sea situation?

[pine sundial]

i did no answer

[shy remnant]

If you created a ticket on our website, we will answer you as soon as possible don’t worry 🙂

[woeful wigeon]

@shy remnant

[neat pumice]

No update from the host, you have the latest information we do

[simple scaffold]

u really must think people are stupid 😭😭

how do i become an admin bro i’ve got like 10 cheaters banned already im like born for ts

[polar lava]

How do I report admin abuse?

I’m banned for 6 days for us low pop because an admin saw me call out a cheater

[long gorge]

banned by mistake nick - два пива

[polar lava]

I have a 2hr pending appeal that nobody has answered about this issue

@neat pumice please look into this because rustoria is my main, but if I can’t trust admins I’m not gonna waste my time trying on these servers. The second I reported someone for cheating and called them out my entire time was banned by an admin

[neat pumice]

You can send me a DM

[thorny swallow]

Admin please help, you cant put anything to gamble on the wheel in EU LONG PLEASE I WANNA GAMBLE NOW

[dull hemlock]

You cant gamble in eu long 😭

[neat pumice]

We are aware, but the fix cannot be applied before it wipes again sadly.

[dull hemlock]

😭

[thorny swallow]

Bruh😭

[polar lava]

@neat pumice dm sent

[quiet geyser]

@wispy dirge excuse me can i ask you to talk about the ban on the server

[deft rain]

is this a right channel to contact admin of a player who is rage cheating

@wispy dirge

[quiet geyser]

I didn't cheat, I added players to my team and after that I was banned even though I played with these players for less than an hour and didn't know that they were playing with cheats

[sturdy terrace]

Head to our website (https://rustoria.co/support) to report any players, we don't take reports here in discord.

[sturdy terrace]

!steamid

[glass olive]

Hey, @quiet geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dull hemlock]

Why is logitech autoklicker not working on the serv?

[thorny swallow]

My friend was in the queue and he got timed out, is there anything he can do?

[dull hemlock]

Yo my friend got timed out at 20 players is it possible that he could get an queue skip?

[dull hemlock]

@neat pumice

[neat pumice]

Sadly not

[dull hemlock]

Dammit

So he cant do anything?

[neat pumice]

There are several things they could do - queue up again, buy a queue skip or find another server - not too many options beyond those things

[dull hemlock]

Damn

[thorny swallow]

Why is logitech macros not working😭

[mint mulch]

Hi! I accidentally bought VIP on the wrong account. Could a staff member please help me sort this out?

[thorny dune]

Please open a #payment-support ticket, the team there will be able to help

[hexed nimbus]

#payment-support make a ticket here

[mint mulch]

thx

[mint mulch]

thx

[spare pecan]

admin, cheater in EU Loing, sub,mitted a report, his team mate was banned yesterday as well

[limpid zephyr]

is it okay that some guy just selling horse shi for about 2-3 hours straight with autoclicker on eu long?

[pulsar kayak]

i need help with some heli scrap

pls

[lunar fog]

<@&874995535881326632> <@&274971100184576010> can i open a ticket?

I Cant connect to rustoria sea long saying im disconnected cause of cheating when clearly im not a cheater and my teammate is not association banned

[shy remnant]

Yes you can, but you don’t need to tag for that haha

[lunar fog]

how?

[pulsar kayak]

xpiwel

[lunar fog]

sorry

[pulsar kayak]

i need your help with simple bug

[shy remnant]

Can you make an appeal ? I am not on pc right now

[shy remnant]

!appeal

[glass olive]

Hey, @lunar fog

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

What bug ?

[pulsar kayak]

see

not really a bug

i cant send a pick

its a scrapy

[steady magnet]

where i can download map on eu east long

[pulsar kayak]

I seended in private

[steady magnet]

i have a ssl error

[spare pecan]

so cheater just took a code locked camper without destroying it

[pulsar kayak]

@shy remnant

[safe hornet]

Hello I got banned for cheating

playing with cheater "

I m not aware of any cheaters

[normal orbit]

!appeal

[glass olive]

Hey, @safe hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[safe hornet]

thank you

[shy remnant]

Yes ?

[safe hornet]

How much time is the ban for :/

[shy remnant]

!report

[glass olive]

Hey, @white oracle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Please be specific on who is cheating in the ticket

[shy remnant]

Connecting on any of our servers will tell you the duration

[safe hornet]

So if there is no duration it's perma ban ?

[shy remnant]

Uh, there should be or might be a bug. Please send your SteamID 64 here

[safe hornet]

https://steamcommunity.com/profiles/76561199672003057/****

my steam account is linked to my discord

[glass olive]

Hey, @safe hornet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[faint herald]

in the first time I'm entering the server and it says I'm banned, I don't know if it's a bug or something, Can someone help me?

[safe hornet]

And if you can tell me who was cheating by any chance so I don't play with the guy again

76561199672003057

Thank you in advance

[shy remnant]

Ton ban expire le 16/06 à 21h33

[shy remnant]

You can ask in the appeal

[thick prawn]

xpiwel

how long does appeals take

[shy remnant]

1-3 business days

[thick prawn]

god wth

Even for a false ban?

[shy remnant]

!steamid

[glass olive]

Hey, @thick prawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thick prawn]

76561199466454539

[shy remnant]

Not a false ban at first look, at least not a VPN thing or something. You must wait your appeal response

[faint herald]

Can I ask for help with a fake cheat ban?, I've never actually entered the server, but now that I want to play with some friends, it tells me that I'm banned.

[shy remnant]

!steamid

[glass olive]

Hey, @faint herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[faint herald]

76561198364873477

I already sent an appeal but it only told me: banned for cheating

[thick prawn]

thats what it told me

[shy remnant]

Indeed

And it's not a fake ban

Make an appeal please

[thick prawn]

can you look at my appeal piwel

[faint herald]

ok

[shy remnant]

I am not the banning admin, I can't

They will look at it within 1-3 business days

[thick prawn]

kms

js tryna play

[shy remnant]

But I saw what you wrote and you should definitly send proofs of what you say

[thick prawn]

so do i make another appeal?

or js add on

[shy remnant]

cause the fact that you play usually US servers or something like that is not enough to proof that it was not you

You can add in it

[thick prawn]

how can i add ss

[limpid zephyr]

wtf guys why the guy with macross can just sit and selling horse shi at outpost for 5 hours straight and none will do something to him

[hearty fulcrum]

You can upload screenshots to Imgur and send the link to the Imgur in your appeal

[muted hemlock]

moi aussi?

[hidden solar]

hi, I'm playing on the eu east long server, I came across a cheater, where should I send a complaint? This server is not available on the website in the support section.

[north crest]

!report

[glass olive]

Hey, @hidden solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vast trellis]

there is no such server there

!report

[glass olive]

Hey, @vast trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shell wigeon]

SAME SHIT JUST FUCKING HAPPENED AGAIN LIKE WTF

[candid zenith]

Hello,
I was banned for using cheats, but I have never used any third-party software and strongly oppose such behavior.
I respect the rules of the platform and am ready to cooperate with moderators to clarify the situation.
I kindly ask you to review my case and, if possible, provide details about the reason for the ban.

Sincerely,
Max 23434

[shell wigeon]

@shy remnant i got banned again wtf

[shy remnant]

Hey, calm down a bit and send your Steam ID here please 🙂

[shy remnant]

!steamid

[glass olive]

Hey, @candid zenith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shell wigeon]

76561199170654780

isanity like i literally just blocked everyone who was allies and team ui

[shy remnant]

Well this ban is not a false ban. You need to appeal

[shell wigeon]

playing with cheater?

[candid zenith]

76561199498881013

[shy remnant]

Yes

!appeal @shell wigeon

[glass olive]

Hey, @shell wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell wigeon]

again ? and nobody tells me whos the cheater so i can fucking ban him and block

[shy remnant]

Well if they are randoms just stop playing with them

[shell wigeon]

second time smh shits crazy ngl i just appealed is a perm ban ?

[muted hemlock]

tu peux me dire je suis ban cb de temps?

[shy remnant]

Well last time was in February and you were playing with a cheater also. This is still not permitted

[shell wigeon]

how the hell im supposed to know someone is cheating?

[shy remnant]

Don't add randoms in your team

[shell wigeon]

like it doesn't make sense at all but i get it i guess

[muted hemlock]

that what happened to me

[shell wigeon]

solo wipe it is

[shy remnant]

Or just people you actually trust

[muted hemlock]

je vais sur rust france comment je suis censer savoir

[shell wigeon]

cant even fucking play bc of stupid ass fucking randoms cant have no fun

[candid zenith]

Banned two days ago for cheating

[shy remnant]

It is your own responsabilty for who you play with ..

[muted hemlock]

oui je suis d'accord mais comment je suis censer savoir fin j'apprend rien du ban melme si je comprend la raison du ban

[shy remnant]

I understand, but unfortunately playing with a cheater gets you an unfair advantage, even if you don't know they are. We have to remain fair to every other player that had no unfair advantage

[shell wigeon]

I DID NOT KNOW HE WAS CHEATING WTF

LIKE UR MAKING IT SEEM LIKE I KNEW HE WAS CHEATING

[shy remnant]

Calm down

You still benefited from their presence

that's what we say

[muted hemlock]

xpiwel tu peux me dire je suis deban quand mon steam et dans sur mon profil

[shell wigeon]

ok i guess a fcking ban on my favorite server

i been playing it for so long back to back

[muted hemlock]

its temp ban no

[shy remnant]

I'm sorry about that mate but rules are rules :

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

[shell wigeon]

it doesnt matter temp or not fucking sucks hackers blow dick

cant have no fun jesus christ i hate cheaters so much they neeeed to die irl

[muted hemlock]

76561199086801884 when am i unbanned

[shy remnant]

You can connect to any server it'll tell you the time remaining

[shell wigeon]

piwel do i need to wait for appeal to see how long im banned for

[shy remnant]

You should appeal yes

[muted hemlock]

rustoria or anything

[shy remnant]

Rustoria

[candid zenith]

@shy remnant

[shy remnant]

!appeal

[glass olive]

Hey, @candid zenith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell wigeon]

i did but im asking do i need to wait till the appeal is finish to see how long i got?"

[muted hemlock]

is it perma if i get banned again?

for same reason

[candid zenith]

I can’t submit an appeal — the system won’t allow it.

[muted hemlock]

done

[candid zenith]

@shy remnant

[shy remnant]

You can connect again

[shy remnant]

You don't need to spam ping me everytime I don't answer within the next 30s

[candid zenith]

OK

[shell wigeon]

i did but im asking do i need to wait till the appeal is finish to see how long i got?

[candid zenith]

Thank you

[muted hemlock]

@shy remnant hello?

[safe hornet]

Nan c'est pas perm

[muted hemlock]

oe mais cb de temps

[safe hornet]

Mais vous avez trouvez qui cheater ?

1 semaine

[muted hemlock]

jsp

[muted hemlock]

c chill alors

[safe hornet]

C'est pas toi ni moi

[muted hemlock]

meme rien a foutre mtn je vais que avec des gens de confiance

[safe hornet]

Peut être le kams

Il était toxique en plus

[muted hemlock]

jsp

dommage le mec enzo il est bon

[safe hornet]

Pour faire confiance à des gens faut bien jouer avec au moins une fois xD

[muted hemlock]

faut croire que non

[safe hornet]

Ce qu'il a dit

C'est que tu as eu un avantage

Que tu ne peux donc pas jouer

Et que ça relève de ta responsabilité

[muted hemlock]

avantage jai eu des meilleur wipe en duo solo

[safe hornet]

Je suis d'accord

[muted hemlock]

je men fou c 7 jour

[safe hornet]

Après je suis d'accord avec le ban

Ils n'ont aucun moyen de voir si tu joues avec des cheaters en le sachant ou non

[muted hemlock]

moi aussi c normal

mais ca clc

7j c vrmt faible

[safe hornet]

One wipe I guess

[muted hemlock]

2

c a 21h

le deban si c 7j

[safe hornet]

I assume you get banned for longer if you get it multiple times

Whatever 🤷

I am trying to get the username of the cheater so I don't play with him ever again

[muted hemlock]

[green lance]

I just got banned for playing with cheater but am completely confused who is cheating that i'm related to?

[near halo]

appeal smart guy

[green lance]

smart ass

[civic pike]

ticket?

blatant cheater on server

pls check tickets

[haughty hinge]

Is respawn rate set to 300

[onyx mist]

Can you check ticket #d49dd8 when you get a chance much appreciated 🙏

[south mist]

lol been kicked out with no explaination four times now lol

just kicks me back to main menu doesnt say timed out or nothing

[civic pike]

rustoria admins are crazy inactive

0 ticket responce

[marsh pumice]

Could you please tell me where we can sign up or register, where to submit our player count, and if there's a wipe list to see which other clans will be playing?

Thanks a lot!

[thin plover]

maybe just maybe, we don't answer until a player is banned or we have a result, which he is now. You also have to think we have other tickets to look at that come in before yours

[hushed yarrow]

How much are the premium servers

Im just trynna play with my friends and i got nuthing

[near halo]

at least 15$ in rust skins/dlcs iirc

[hushed yarrow]

Like I have to give them to someone or I have to have that on my acc

[near halo]

on your account

If you want to do it quickly go to the item store in the rust game menu and just go through and add stuff to your cart until its 15$

Also ask advice from your friend on which things to get as some are actually p2w

If he is experienced at all he will know

[onyx mist]

Hey, I have a ticket open currently, but I have some evidence that I waln't be able to upload only screenshare

[honest whale]

Hi, I wanted to ask if it possible to request a map file from a server (eg.Rustoria Eu Main) after the wipe for cinematic/recording purposes?

[onyx mist]

Is there any possibility I could get into a support call with an admin?

[smoky cape]

The only way you can include evidence is through the website or posting it on youtube or streamable and putting the link in your ticket

[normal orbit]

I'm afraid there's nowhere on our discord to do that/ we manage that

[open jetty]

Where can I report someone for using the n word hard R on the server? I have a clip

[normal orbit]

We don't currently moderate ingame voice. You can however submit the clip to rust officially through their discord or f7 (With clip link) or the alternative is to mute that player.

[open jetty]

Sounds good, thank you

[sacred wedge]

can some1 help me?

cheating on eu medium

[smoky cape]

!report

[glass olive]

Hey, @sacred wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sacred wedge]

Yeah i already created a ticket

Ticket #638386

group of russian cheaters

They are not friends on steam

[hushed yarrow]

Where do I go to get verified to play the premium servers now that I have $15 of skins on my account?

[long wren]

!premium

[glass olive]

Hey, @hushed yarrow

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[grizzled wave]

If someone hacked my steam account ( which is friend for me for joking )
And he is already get banned from the server for cheating! And my account now get banned too !

How this is work ? Its not me actually
And now I can’t play with server
There is different ip address
And different pc work
Different location

And ive already submitted and appeal for that and support said that “ Your other account was gamebanned 141 days ago.” it’s not my other account

[long wren]

haha

[long wren]

!appeal

[glass olive]

Hey, @grizzled wave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled wave]

I have appealed that

Appeal #680473

but there is a mistake

[civic pike]

ticket #469442 and #990aa1 blatant cheater

[cedar edge]

Got a guy trolling at outpost on Rustoria.co US Long Preminum got my pinned against the gates for like 10 min now

[midnight cedar]

SEA LONG STILL LAG

[swift lantern]

SEA Long is still lagging.

[long wren]

[azure ferry]

FIX IN GAME LAG ON SEA LONG BEFORE I CRASH OUT

ITS BEEN 2 DAYS

LOCK IN YOU BUMZ 😭

[midnight cedar]

<@&274971100184576010> Dear Admin, your guys are not going to fix the lag on sea long? the lag already 2days, this is not spike, is full lag. Lag and Frozen for 5mint and smooth 10second and Start Lag again, keep repeat.

[long wren]

#announcements message

[midnight cedar]

Dear admin, there is not much else they can do? why don't just shut down the server first?

[azure ferry]

Crazy of you crazy ngl. It’s embarrassing surely to give such little effort to paying donators…. How have they not been shutdown when it’s an unfair situation to over 80% of the current player base ?

Find a new provider what a joke

[vernal shell]

its been almost 3 days

can my ticket get looked at please.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal shell]

Okay dope didn’t know that, thanks.

[radiant sapphire]

can any admin pls check my ban appeal pls

[little trellis]

any update/news on sea long situation? Server still lagging after 24+ hours. Server is dead already and its a monthly server cause the lagg isnt getting fixed.

[long wren]

only banning admin can reply

[prisma cosmos]

is that the administrators?

[long wren]

nah

[lyric basalt]

Unfortunatelly there are no updates yet, our devs are working on resolving this with our provider

[keen agate]

is there anyway to get people to stop macroing the vending machines at outpost?

[azure ferry]

brooooooooooooooooooooooooo tell them to shut it down

[little trellis]

+1 should shut it down till its fully fixed.

server just gonna completely die atp

[high plover]

support

[wicked pendant]

yo are all the admins jerking off

gt3 tiger on us monday is full cheating do your fucking job

[marsh pier]

3 days already super lags,

many players leave a base, wipe is gone

[analog reef]

can i talk to an admin

kid is cheating his nuts off, and he still not banned

he is esping his cock and balls off

[long wren]

!ticket

[glass olive]

Hey, @analog reef

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prisma cosmos]

wrong chat g

[wicked flame]

oh mb

[woeful tangle]

do you get kicked if you afk in game

[keen agate]

is there anyway to get people to stop macroing the vending machines at outpost cause there is never not someone there just macroing fertilizer for scrap

[tawny kettle]

Admin, please, can you say the purpose of banning player under nickname "lubitel kofe"?

[agile stirrup]

why so low pop on sea long?

[midnight cedar]

@lyric basalt can please fast fix the lag on sea long? just a please.

[open grail]

Pop automatically adjusts as the pop gets bigger

[open grail]

You do but you get a short few minutes grace period to reconnect

[open grail]

!appeal we dont disclose this information in discord if you'd like you can get your friend to make an appeal below and they can find out within 1-3 business days

[glass olive]

Hey, @tawny kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

!report please refrain from mentioning cheaters by name they will make it harder to catch them

[glass olive]

Hey, @wicked pendant

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[little trellis]

32+ hours unplayable lagg on sea long great stuff

[onyx lava]

(Cool) support server rustoria very kalssno answers and in time to the message, mistakenly banned for playing with a cheater and waiting for an answer for almost 3 days, can you answer ????? <@&274971100184576010>

[agile stirrup]

when u fix lag ?

[fleet raft]

I'm being kicked from the rustoria sea long server for timed out

How to remove it

[gusty radish]

my friend can't log in, he writes this error, what should I do?

map 4700 no konekt

[fleet raft]

@open grail

[gusty radish]

нужно скачать карту и поместить ее в map

[open grail]

does it give a message?

[hollow cosmos]

eu mondays

constant spam

76561199685912913

when are chat mod applications checked? would love to mute this guy myself

[long wren]

😅

[hollow cosmos]

hes still spamming it

[shy remnant]

!report

[glass olive]

Hey, @hollow cosmos

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

im not going to make a report for a chat spammer would rather just client side mute him lol

seems like a bit of a waste of time

[shy remnant]

Litteraly takes 2 seconds but ok

Have a great day

[neat pumice]

They're muted

Thanks 🙂

[hollow cosmos]

thank you mono

[neat pumice]

Piwel isn't wrong though, it's a happy coincidence that I happened to read and be available to actually do anything - the reports aren't meant to be an inconvenience for ya, just makes it central for those actually able to do something

But no problem! 🙂

[hollow cosmos]

yeah i understand just would rather make report for somethjing more serious but will do that in future

[shy remnant]

Wishing you good luck with your application, hope you’ll be able to do it yourself soon enough ☺️

[hollow cosmos]

[sacred wedge]

<@&874995535881326632> i created a ticket, and got a video

[shy remnant]

Thank you for that. Did you upload the video in the ticket ? Or you can just put the link in

[dull sail]

can i follow up on my ticket

[shy remnant]

Your tickets will be processed asap

[dull sail]

eu-4627

[shy remnant]

I do not see your ticket, is it still opened ?

[dull sail]

eu-4627-refundrq

how do i know if its still open? Luke is not responding

[shy remnant]

Well if you still see it / can write in it, then it’s still opened

He’ll respond whenever he is available 🙂

[sacred wedge]

i will put the link in

Ticket #8050cd link already in

[thorny dune]

I can see your ticket and it is still indeed open, I appreciate you've had some frustrations for the past couple of days with server issues and nothing seemingly on the face of things being done about it. I can assure you this is a high priority and we are working on it but in regards to your ticket, with different time zones and processing time for these things, please be just a little more patient with us then you have already been. Your ticket will be looked at and it will get a response from Luke I can assure you that. They will continue to update you in your ticket. Thank you though and I hope you can understand.

[shy remnant]

Perfect thank you. An administration will have a look at it asap

[night olive]

Hello, can you review my ticket? #d4932b

[wanton fulcrum]

where can I appeal the ban

[sacred wedge]

ticket closed - no cheating ??

[sturdy terrace]

!appeal

[glass olive]

Hey, @wanton fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stoic grail]

wdym they ban me for cheating

@jagged escarp why china boy play with cheat and u dont banned him?

his nick SG

[lost parcel]

!appeal

[glass olive]

Hey, @lost parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate pagoda]

!appeal

[glass olive]

Hey, @slate pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lost parcel]

!appeal

[glass olive]

Hey, @lost parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate pagoda]

i have waited 5 days an nathing heppend

[compact pecan]

!appeall

!appeal

[glass olive]

Hey, @compact pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate pagoda]

who can help

?

[long wren]

when did you submit an appeal?

[slate pagoda]

saturday

[long wren]

It's been 2.5 days

[slate pagoda]

saturday mid day

ok but tomorow if i dont get un bend den what

[long wren]

It does not count outside of business days. 🙂

[slate pagoda]

oh my bad

[stark prairie]

Why does it kick me for timeout when connecting to the server?

[slate pagoda]

wensday i get unband?

[long wren]

timeout is an issue that happens on all servers and no one knows the exact reason.

[long wren]

If your appeal is approved, you will be unbanned. If it is denied, the ban will remain in place.

[stark prairie]

and here you need to add yourself to the white list?

[slate pagoda]

but i god band for cheating but i never play server?

[long wren]

we dont have whitelist

[outer sentinel]

Hello, where should I contact if I have received a ban for complaining?

[long wren]

!appeal

[glass olive]

Hey, @outer sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vapid meteor]

@proven narwhal server is lagging so much please fix it

[stark prairie]

@long wren bro, what to do if it comes to downloading the map and 0.0 doesn’t move?

[long wren]

try reconnect

[stark prairie]

I already did it, it doesn't work

[vapid meteor]

<@&874995535881326632> @proven narwhal is lagging non stop please fix it

[inner cipher]

<@&874995535881326632> @proven narwhal the server is lagging i cant even play properly

[vapid meteor]

@jagged escarp

[wet burrow]

!appeal

[glass olive]

Hey, @wet burrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[umbral rapids]

<@&874995535881326632> @torn bronze I was banned for no reason, even though I know it's a cheat ban

[long wren]

!appeal

[glass olive]

Hey, @umbral rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare surge]

I am permanently banned on your servers, logged in from different accounts

what should I do?

[feral hull]

I was banned for no reason, please unban me
I am ready for any checks
Steam ID: 76561199205503508

[rare surge]

I was banned for no reason, please unban me
I am ready for any checks
Steam ID: 76561198350708434

[neat pumice]

Resolved

[neat pumice]

Resolved

[thick prawn]

mono can u check tickets?

76561199466454539

[exotic kraken]

76561199564428992Why can the guy who can do three shots in the 300-meter dash last so long?

[fleet raft]

А где мне скачать карту и куда именно загрузить её и как

[gusty radish]

если у тебя чел в команде есть

пусть скинет карту 4750 в папке мап игры

через телегу

[fleet raft]

Бля а ты можешь скинуть

Я просто соло играю

[dusty sundial]

76561199587393620 and 76561199582443119 full blatant
esp

on eu small

[neat pumice]

I can check them, but not in a position to do anything about them atm

[thick prawn]

unfortunate someone hacked my acc js tryna play my server

[ripe star]

sea long still lag ?

[neon sigil]

what to do if the timeout is ticking, you can explain in more detail how to solve this. I haven't been able to log in for 7 hours.

on sea long

help

[slate pagoda]

i got banned for cheating, but i havent played any rustoria servers before i never cheated in my life i swear to good my family and its denied pls help me get unband

i got banned for cheating, but i havent played any rustoria servers before i never cheated in my life i swear to good my family and its denied pls help me get unband

[slate pagoda]

i got banned for cheating, but i havent played any rustoria servers before i never cheated in my life i swear to good my family and its denied pls help me get unband

[slate pagoda]

same yhey dont unband

they

[stark prairie]

@long wren why when entering a long server the map does not load? downloading world %0.0

@slate pagoda

[slate pagoda]

idk no admin

rust promblem

[stark prairie]

game of shit

[vital juniper]

if someone is banned for using filter ，he will be banned forever or 1 year ？

[slate pagoda]

@long wren @long wren @long wren

[stark prairie]

You're writing in vain, the admins put a fat dick on this server

[slate pagoda]

fr

[vital juniper]

open your console ，and you connect the server ，then you saw the website of map，you can directly download the map on the website

you download the map and put on the files of rust in your local rust

then you dont need to download the map in game

[slate pagoda]

wensa you admin

[vital juniper]

sry to hear that ，which also happend on my friend head

[vital juniper]

no

I m common player

[slate pagoda]

fuck this server

[stark prairie]

Can you tell me where to download it?

wensa You work better here than the admin

[vital juniper]

press

[slate pagoda]

fr

[vital juniper]

F1 you open the console

then with this Window，connect any server

later you saw the website of map

it shows on your console

then you open VPN or something and connect the website then you just download the map

you got the map and put this on your local rust file called “maps”

then you just skip download map process

[vital juniper]

1

[slate pagoda]

so you cant fix

[vital juniper]

I dont know this

sry

😩 but you can play other server

[quaint ore]

!report

[glass olive]

Hey, @quaint ore

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slate pagoda]

gg zerg

[vital juniper]

any result？

[slate pagoda]

😢

[vital juniper]

🥲

[slate pagoda]

🤬

for nathing

[fresh kernel]

!wipe

[glass olive]

Hey, @fresh kernel

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[slate pagoda]

so nathing i can do?

wensa

[ruby prism]

i cant download the map when loading in on a server, what to do?

[sacred wedge]

Ticket #fe7ff4 group of cheaters fresh accounts

[manic wharf]

i need to report some1

hes been cheating for a whole ass day and no ones even checked him out bc when they tried he logged off

[clever gate]

help whit people who are racist in server rustoria.co - EU Mondays i got recorded footage of them saying it first person is AHMED,AXUUUUUUUUUUUUUUUUUUUUUUUUUUUU,KUKU and i don't know other members but you could find them on a team.

[radiant sapphire]

can someone check my ban appeal, waited 11 hours already

[molten radish]

guys, please help me, I have an eternal download.

downloading world 0%

what i need to do????

[swift oracle]

что делать если кикает с сервера, я даже не успею туда зайти и пишет Diconnected: Timed Out
Я переустановил игру
Заходил с впн
Ничего не помогло

[shy remnant]

Which server ?

[shy remnant]

Which server ?

[glass olive]

Hey, @swift oracle

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[shy remnant]

Appeals are checked within 1-3 business days usually. Can be more or less depending on the situation but don't worry we will get to it

[shy remnant]

!report

[glass olive]

Hey, @robust elk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[foggy magnet]

hey guys i was trying to join the server and im new to game but it keeps kicking me for cheating while im not cheating

does the vanguard or discord screen sharing affect on that thing ?

[shy remnant]

!steamid

[glass olive]

Hey, @foggy magnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[foggy magnet]

76561199545849398

[foggy magnet]

Can i ask if it's possible to solve this thing today

[thorny dune]

This should now be fixed and you can connect

[shy remnant]

!report

[glass olive]

Hey, @fossil pebble

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust elk]

is someone checking tickets

[zenith raven]

Why some clans need to add owner and i cant adddddd

How can i Know How many hours I have in Rustoria?

[thorny dune]

Do you mean a cheater report ticket? If so we are checking them as quickly as possible, if you've made one we will check and you'll get a reply in-game

[fossil pebble]

eu east long unplayable lagging

[gusty radish]

Rustoria EU EAST DDOS HELP SERVER

Rustoria EU EAST LONG HELP SERVER

@wispy dirge

[thorny dune]

Forwarding this now

[hexed nimbus]

/playtime you get to see how many hours on the server total

[smoky geyser]

!report

[glass olive]

Hey, @smoky geyser

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty radish]

Rustoria EU EAST DDOS HELP SERVER
Rustoria EU EAST LONG HELP SERVER PING 12 000

[zenith raven]

This command in game?

[hexed nimbus]

yes

[gusty radish]

Rustoria EU EAST DDOS HELP SERVER
Rustoria EU EAST LONG HELP SERVER

Rustoria EU EAST DDOS HELP SERVER
Rustoria EU EAST LONG HELP SERVER 10000 зштп

Ping

[thorny dune]

EU East Long is being worked on currently

[woeful wigeon]

is server going to wipe if server is moving host?

[thorny dune]

No just switching host, current progress will be saved

[shell wigeon]

SO NO ONE WILL TELL ME HOW LONG BAN IS FOR?

this is ridiculous

[pallid birch]

ggs

[shell wigeon]

admin

<@&274971100184576010>

[lyric basalt]

hELLO

[shell wigeon]

marzy i got banned again and no one is telling me how long its ban for

[lyric basalt]

Your ban is currently set to PERM

[shell wigeon]

if im perm banned lmk so ican just uninstall shit game

[lyric basalt]

Make an appeal

[shell wigeon]

LIKE THIS SHIT IS DUMMB IF I GET EAC BANNED ILL BE FUCKING MAD I HAVE SO MANY SKINS

IM BANNED BC UR SERVER IS FILLED WITH CHEATERS AND CANT TELL WHOS CHEATING AND WHOS NOT SHITS DUMB

[lyric basalt]

That is your responsibility who you take to your team

[shell wigeon]

YEAH SO I GET PERM BANNED? SHITS FCKING DUMB

[manic wharf]

i need to report some1
hes been cheating for a whole ass day and no ones even checked him out bc when they tried he logged off

[woeful wigeon]

!ticket

[glass olive]

Hey, @woeful wigeon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[manic wharf]

!ticket

[glass olive]

Hey, @manic wharf

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[onyx kayak]

@viscid scarab

[quartz ore]

anyone know about how long a ban appeal takes to get a respopnse?

[pallid birch]

when is sea long going bac up

[manic wharf]

yo admin can u respond to my mother fucking ticket

please

[pallid birch]

someones showing anger

[rocky sinew]

!ticket

[glass olive]

Hey, @rocky sinew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[still furnace]

how ca i make a ticket

[zenith raven]

!wipe

[glass olive]

Hey, @zenith raven

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[astral fox]

!ticket

[glass olive]

Hey, @astral fox

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[astral fox]

has been 10 days and no response

[manic wharf]

yo admin can u read the mother fucking tickets please

[long wren]

Tickets are processed in order of arrival. 🙂

[manic wharf]

still havent gotten a response

[woeful wigeon]

sucks for you

[woeful wigeon]

rust+ disabled on sea?

also sea long is having lag spikes

[south mist]

why am i literally getting timed out every 5 minutes

[azure cove]

!ticket

[glass olive]

Hey, @azure cove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

Rust+ will be fixed on restart

[south mist]

bro please

timed out again

why is this happening bro

Not even on server 2 mins before im timed out again

[polar charm]

pls ban this guy in BR MAIN :
https://steamcommunity.com/id/momodinastia/
I made a ticket

[coral lava]

!ticket

[glass olive]

Hey, @coral lava

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[manic wharf]

COULD I GET IN A CALL WITH AN ASDMIN PLEASE

admin please could i get in a call

[remote quiver]

how long are playing with a cheater ban

[wispy dirge]

What can we help you with?

[wispy dirge]

Typically 7 days.

[remote quiver]

would i be able to appeal?

[wispy dirge]

You can always appeal, the decision is up to the banning admin.

[remote quiver]

so we allies with a solo and we auth him on tc and didnt know we auth him on tc whats why we got ban never had codes we can show you his base

@wispy dirge

[wispy dirge]

?appeal - Please file an appeal and the banning admin can take a look.

[glass olive]

Hey, @remote quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote quiver]

he got a eac ban i saw

then we just all got ban

[limpid zephyr]

why im buying something on a drone but the drone just disapper and i got nothing

[long wren]

have vid?

[limpid zephyr]

nahh but i already have it twice

yesterday the items that i bought came to me after 30 minutes

[azure cove]

Can a admin dm me

[limpid zephyr]

why i got muted

i dont even sayed something bad

[old rune]

Where can i report

[brittle flare]

I can not auto upgrade my base

[smoky cape]

!report

[glass olive]

Hey, @old rune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pallid elm]

Why is my linking not being recognized by auth

[night dragon]

Ticket #6b26df

[willow berry]

Appeal #06306d

[waxen hull]

when will rust plus be enabled? i want to sleep, i dont wanna get offlined

[weak oracle]

why i cant make ticket on Rustoria Eu East, hard cheating duo

[willow berry]

@strong willow Appeal #06306d

[cursive panther]

!refund

[glass olive]

Hey, @cursive panther

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[weak heart]

fix us monday

[worthy parrot]

fix us monday

[kind depot]

wtf happend to mondays

[idle shadow]

us monday just crashed 100%

[cyan grotto]

100%

[knotty blaze]

us monday crash

[idle shadow]

maybe the kids who just got banned ddos'd it offline outta spite

[shadow stream]

i got bamned

[mellow tundra]

!appeal @shadow stream

[glass olive]

Hey, @shadow stream

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[knotty blaze]

let me play bro

[lilac sleet]

Us Monday please fix

[smoky cape]

its booting

[lilac sleet]

Still ain’t working I had loot man

[smoky cape]

servers dont instantly boot

[lilac sleet]

How long would it be ?

[smoky cape]

should only be a couple more mins

[lilac sleet]

Thanks

[mellow tundra]

Yo

They're on, just dm me

[willow berry]

Appeal #06306d can someone help me

[proud ether]

hello can any admin cheak my Ticket #a21e85

[shy remnant]

@manic sparrow / @torn fern hey, how can we help you guys ?

[manic sparrow]

we were in the middle of kicking some kid from our group for just griefing the base and while we were changing codes and picking up beds the server rolled backed and when we got back in all the codes went back and he was just magically in before us and changed the core codes. not sure if theres anything that can be done just wanted to see. rollback's happen its apart of anything server based but this just cost the entire wipe.

just the absolute worst of timings

[shy remnant]

Oof yeah I understand it might be really frustrating right now for you guys.
Unfortunately, I don’t really see what we can do for you in that situation I’m afraid

[manic sparrow]

understood

[shy remnant]

Did the server crash ? I don’t see which one had a huge rollback today

[torn fern]

yeah it just crashed

[manic sparrow]

us mondays

[shy remnant]

Oh right, I see it around 35mn agi. Don’t you know this person? Maybe you can work it out with them ?

[manic sparrow]

nope, someone we just started playing mondays with last week

it happens, thanks for the help!

[shy remnant]

I am sorry I can’t help… unfortunately on official servers we have very strict rules, we are not allowed to interfere with the gameplay / give items or anything like that. (Server crashes are not intended :/)

I hope you’ll be able to find something better for your wipe or future wipes

@analog reef Hi ! How can I help you ?

[manic sparrow]

makes sense, i figured. was worth a shot. thank you!

[azure cove]

Can a staff dm me

[young oasis]

uh im a god damn idiot and haven’t placed a bag in my bunker

any way for an admin to remove the wood out of my tc? i placed literally 100s of twig structures but shit doesn’t wanna decay

[open grail]

Admins don't interfere with gameplay on the servers sadly

However there is a bug with battering ram you should look into to break the tc potentially

[young oasis]

hm would that require me hitting the exact wall where the tc is behind?

[open grail]

Drive the battering part through the wall and put a satch or c4 on the ram part

Its probably patched though

[young oasis]

too many walls inbetween

[open grail]

That's a shame

[young oasis]

https://youtube.com/shorts/LhMLgIGTwls?si=cjvFJbFKcuhWKfAE the wall is twig, can i splash damage it somehow?

[open grail]

Im not sure. If its not too progressed you might find it faster to just restart fresh

[real crest]

cheating

where can i report?

[swift lantern]

I cannot connect to Rustoria SEA Long using ExitLag.
I can connect without it, however i cannot move in-game at all.

[long wren]

!ticket

[glass olive]

Hey, @real crest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[azure cove]

Can a staff dm me

[untold sandal]

Why Rustoria EU East Long offline?

[lyric basalt]

Devs are working on it

[sleek turret]

yo admis

[foggy falcon]

!ticket

[glass olive]

Hey, @foggy falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil pebble]

any info on east long

[lapis gust]

My entire base got despawned, I think I moved into a cheaters base and he got banned but I lost everything in my tc and living in a small shack now

[wheat lance]

rustoria.co main page and only main page is giving me a client side problem of some sort, "Application error: a client-side exception has occurred while loading rustoria.co (see the browser console for more information)."

i also cant join rustoria SEA main map preview server

[dusty sundial]

eu small is full of fucking cheaters cant go anywhere like fix your fucking server

esp

[glass olive]

Hey, @dusty sundial

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusty sundial]

bro

this guy is full on esp

[compact pecan]

admins check my appeal please

i am want to play, pleas(

[long wren]

we dont take reports in discord please make a ticket

[dusty sundial]

blacklisted from tickets

no clue why

[long wren]

ah

[long wren]

F7 reports

[dusty sundial]

did

[long wren]

good

[dusty sundial]

first thing brother

[slender sonnet]

Admins check my appeal

[compact pecan]

admin check my appeal tooo

please(

[long wren]

only banning admin can reply guys

[slender dragon]

how to open a ticket ?

[hybrid obsidian]

i appealed like 4 months ago

[ionic burrow]

i have been banned on this server 8 months ago it was one of my first time playing the game and i cant make a new ticket since last one was 8 months ago

[hybrid obsidian]

and nothing

[ionic burrow]

its been denied but i dont use cheats or anything i am legit

[hybrid obsidian]

lmao rustoria is shit

im banneed for cheating never cheated in the game 10k hrs

[shy remnant]

!steamid

[glass olive]

Hey, @hybrid obsidian

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Cause we don’t have any 4month old appeal

[shy remnant]

!ticket

[glass olive]

Hey, @slender dragon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stoic plume]

What is the reason? why I'm ticked off by Disconnected: Cheating

I didn't cheat.

!ticket

[glass olive]

Hey, @stoic plume

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stoic plume]

And this is exactly the error on the "main" servers. There is no such error on the "long" server.

[void moat]

im trying to join a preview server but it says im stuck in a 0 player q what do i do

[minor temple]

Do you have VIP on that server?

[void moat]

yeah

[minor temple]

You may need to make a Payment support ticket if you have VIP on that specific server and cannot get on to the preview one

Something might be a bit strange

[void moat]

alright

[minor temple]

#payment-support

[void moat]

hold up how do i check if i still have vip

[left turret]

/ticket

[glass olive]

Hey, @left turret

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[safe hornet]

On my side they responded in less than 24h

So maybe you're the problem

[old oriole]

!steamid

[glass olive]

Hey, @old oriole

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[old oriole]

!ticket

[glass olive]

Hey, @old oriole

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[old oriole]

I can't log in to the site, I can't do it at all. I would like to know why I was banned by the anti-cheat for cheating when I started shooting at a person and didn't even kill him when he killed my teammate.
https://steamcommunity.com/profiles/76561199697545448/

[limber swift]

Hello friends. I've been playing for awhile, have linked my accounts, and have even tried typing /auth in game but I never receive any playtime rewards. What am I missing?

link to profile: https://rustoria.co/users/76561197978379855

[cyan grotto]

is US monday down?

[limber swift]

daily restart

[cyan grotto]

ahhh, forgot bout that lol

ty

[limber swift]

np

[flint bronze]

@thorny dune

[urban grail]

))

[coarse terrace]

))

[turbid gale]

))

[primal dove]

i want to open the test map#4 for EU small is there not one?

i cant Find copy ip

[shy arrow]

How to use ticket?

[normal orbit]

!ticket

[glass olive]

Hey, @shy arrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal orbit]

on the website.

[normal smelt]

hello im kick for server msg cheating

[shy arrow]

i don't use cheat and i played RUstoria EU Main yeaserday but i banned
what can i do?
i just use Gear up VPN

[normal orbit]

We don't ban for vpns, you'll need to make an appeal on our website for an admin to investigate the ban .

[shy arrow]

ok i already write ticket
when i get answer?

[normal orbit]

1-3 business days

[normal smelt]

im wait my ticket im not use cheating and ban for cheating. Its Crazzy

[shy arrow]

me too

[normal smelt]

30 minuts my ticket and noffing

have Adms abuser in game, face punch have report now

[radiant sapphire]

can someone check my ban appeal pls day 2 now

[brisk cosmos]

guys where should i go for a report? i did a ticket in the web. a guy is using autoclick software at outpost (vending machines)

[wintry pelican]

cant join RTG Combat Training for some reason it keeps saying Attempt failed and its not my wifi since i am able to join most other servers

im located in africa with 160 ping if this would effect it?

[urban iron]

i got banned cause i played with a cheater and i didnt even know can i get unbanned?

[wispy dirge]

?appeal - Please file an appeal and we can take a look

[glass olive]

Hey, @urban iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[urban iron]

i alr created it but how can i know if someone answer me

[novel tree]

Does WireNut admin Rustoria servers. I need to know before i join server. This admin is retarded fat incel

[sturdy terrace]

An admin called WireNut?

We currently do not have any admins called WireNut

[distant fractal]

hey is someone

here

@here

admins

[distant fractal]

hey

@sturdy terrace

[crystal jay]

hello i am banned on the server for the reason "play elsewhere" this ban was 5 years ago and it does not let me appeal it any way i can go around that?

[distant fractal]

@here

why there is no admins active

[pure ore]

Ticket #f3d913

[distant fractal]

nicee 2 clans teamming and no one is online for what u need here if noone helps

[night dragon]

Report cheater pls check this appeal #1445fb

[glass olive]

Hey, @night dragon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[night dragon]

I have reported many cheaters and most of them get banned, Trust me admin ,EZ check

[sturdy terrace]

What's up?

[long wren]

!steamid

[glass olive]

Hey, @crystal jay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rare surge]

76561197970854141 cheat pls banned

[buoyant bobcat]

!report

[glass olive]

Hey, @rare surge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split harness]

76561199109486702 cheater please ban the guy ! ❤️

[glass olive]

Hey, @fiery quiver

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[smoky cape]

!report

[glass olive]

Hey, @zinc delta

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[smoky cape]

!report

[glass olive]

Hey, @jagged spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[smoky cape]

appeals take 1-3 business days

[jagged spade]

cow please help there's an exploiter in us long premium

[fierce hill]

I was blocked on rustoria.co eu long for a reason I don't understand, and when I try to log on to the server, I get kicked and get disconnected : cheating.My name куни вест

[smoky cape]

Make a ticket

[smoky cape]

!appeal

[glass olive]

Hey, @fierce hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged spade]

r we deadass bro

[ocean thistle]

Fixed. Please wait 15 minutes

[jagged spade]

hai can you pease help up on us long premium at K8

exploiter inside a train

[ocean thistle]

I'm not on PC sorry. Please create a ticket and an active admin will review it asap

[ocean thistle]

@fiery quiver

[tardy horizon]

YOUr server is dogshit literally esping guy playing legit

[cinder zealot]

!report

[glass olive]

Hey, @tardy horizon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inland cosmos]

guys youre already geting paid for being an admin on a fucking video game we got multiple clips and players that can tell you that that guy was exploiting. So can one of you for the love of god just look at our shit rq and not say ´´!report´´ or ´´make a ticket´´ just cuz youre to lazzzzy to give the community 10minutes of your gdm day

[fallow mauve]

can i please speak to an admin about my ban that ive had for going on 2 years now please i beg

@cinder zealot

[cinder zealot]

How do you expect us to look at your report if you don’t report? Add the clips to your report and we’ll take a look

[cinder zealot]

!appeal

[glass olive]

Hey, @fallow mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inland cosmos]

!report

[glass olive]

Hey, @inland cosmos

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tranquil cedar]

!report 76561199834250470

[glass olive]

Hey, @tranquil cedar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crystal jay]

76561198381128962

[tranquil cedar]

76561199834250470 rage aim

[fallow mauve]

i appealed a year ago

and got denied ive been trying since

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[lilac swallow]

is there any admin online

[cinder zealot]

Sorry bans are final

[crystal jay]

so why have an appeal thing if they are final

isnt it like going to african starving kids with food and you can wait before you eat

and then you say to them no you cant eat i was just joking

[hearty fulcrum]

Bans are final in the case that the player has already appealed and their appeal has been denied, because our appeal decisions are final. Nickalo was replying to a player who stated that he had already appealed.

[fallow mauve]

its been 2 fuckign years

shit is so stupid i do something 2 years ago yet i still cant play the server any other server lets me play

[hearty fulcrum]

If you broke a server rule that resulted in you being banned permanently, then yes, it does make sense that you would remain banned after 2 years or more. If you send your Steam ID, I can take a look for you, but I can't guarantee that anything will be changed as you said you had already appealed which means the decision has already been made.

[fallow mauve]

pointless then

dont waste ur time yall dont wanna give a second chance i get it have a great day

[hearty fulcrum]

I was saying I am willing to take a look for you, but I just can't guarantee you'll be unbanned after I look. The choice is yours though. If you would rather not, then that is fine as well.

[fallow mauve]

dont wanna waste ur time just as mych as i dont want mine wasted

[hearty fulcrum]

Okay, hope you have a nice day as well

[fallow mauve]

youll look into it say no

and boom back to square one

[junior wing]

That would be the last square

[fallow mauve]

i get i fucked up and made a mistake but ive waited two years to appeal and i play every other server just fine

cant even buy an unban lmao

[grizzled valve]

Admins pls help rage cheater on Eu Long ASAP

76561199705289755 id
Ticket #829f4a

2 more rage cheater

[azure cove]

Can staff dm me

[quartz lake]

shit server 6 cheaters during game and admins 0 reactions

[untold vine]

hello mr rustoris please add pay to win ranks to all your server thank you ❤️

[crystal jay]

5 years here

and i still dk the reason of my ban

it says "play somewhere else"

[quartz lake]

the first day arctic team cheaters prevents development, banned him the next day banned. Start ruined. The second day a new pack again 24 hours not banned. ray 6+ cheaters 0 revoktion. why is it so hard to see that like kills are added at 10= per minute and online on the server is 5 minutes? How does it work like that? How can't they ban cheaters and for playing with a cheater?

[cursive panther]

!ticket

[glass olive]

Hey, @cursive panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cinder zealot]

!report

[glass olive]

Hey, @quartz lake

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[midnight cedar]

Hello <@&874995535881326632> <@&274971100184576010>,

We heard that the Rustoria SEA Long server is going to be rewiped soon, and that it’s being migrated to a new server due to previous lag issues.

At the moment, our ping is quite high, and we’re unsure where the new server will be hosted geographically.
Could you please let us know which country the new server is located in?

This will help us set our accelerator/VPN to the right region for better connection.
Thanks in advance for your help!

[raven bison]

In Singapore still :)

Singapore

[dull sail]

Hi sov someone told you ur accusing me of being a cheater 💀

[sterile axle]

amd help pls

adm help pls

the player has a script for automatic exchange of resources in the store, the player's nickname is interceptor, the server is Rustoria eu long, he is doing it right now

[vocal marsh]

<@&874995535881326632>

[atomic zinc]

yo

<@&874995535881326632>

<@&274971100184576010>

need help

[hearty fulcrum]

Hello, what can we help you with?

[atomic zinc]

rustoria us mondays @hearty fulcrum <@&274971100184576010>

[midnight cedar]

Why we use asian ip connect is around 200ping?

[atomic zinc]

@hearty fulcrum rustoria us mondays <@&274971100184576010>

[hearty fulcrum]

What about US Mondays do you need help with?

Hello, can you try to use another VPN?

Can you try using a different one?

Okay, if you still have issues, you can try making a ticket in #network-support-old and our network support team can try to help you more

Good luck

[hearty fulcrum]

@midnight cedar ^ For you, too. If you are having issues with your VPN/ping, please try a different VPN. If you still have trouble, you can make a #network-support-old ticket, and we have a network support team that can try to help you!

[cloud sluice]

is there an admin online?

[hearty fulcrum]

Hello

[cloud sluice]

I need help to Appeal a Ban Evasion due to VPN

[tender compass]

How do I create a ticket?

[jagged escarp]

!ticket

[glass olive]

Hey, @tender compass

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cloud sluice]

Hi, this has happened to me before when i was playing .co servers due to my VPN.
Could you look into it?

[tender compass]

!ticket

[glass olive]

Hey, @tender compass

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tender compass]

Hi, is Hoppel still working?

[west osprey]

I don't think he's broken

[cloud sluice]

any Admins, can look into my ticket, as i got ban evasion for using VPN?

[long wren]

have you submitted an appeal?

or ticket?

[cloud sluice]

yes

Appeal #5a8382

[cloud sluice]

@long wren any updates on my ticket?

[cloud sluice]

any Admins, can look into my ticket, as i got ban evasion for using VPN? Appeal #5a8382

[open grail]

Appeals can take 1-3 days

[wispy dirge]

The admin who issued the ban will be in touch.

It might be tomorrow or so before they reply due their geographic location.

[azure cove]

Can staff dm me

[long wren]

Hello what do you need help

[mystic anchor]

Any admins online?

[cosmic crest]

yo crazy

i got banned for cheating but it wasnt me i didnt know my teamate was cheating

[solar hound]

[cosmic crest]

can u help me get unbanned idk how to do a ticket

[smoky cape]

!appeal

[glass olive]

Hey, @cosmic crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded ivy]

I'm looking to report some players, am I able to do this via discord?

[smoky cape]

!report

[glass olive]

Hey, @gilded ivy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[agile stirrup]

yo servers fixed ? last sea long wipe all ppl was leave cuz so many lags , now all normal?

[long wren]

#announcements message

[uneven grove]

WHAT IF I HAVE SHOP ON MAP BUT THEY INVIZIIBLE

idk acctualy wtf is tha

[long wren]

!ticket

[glass olive]

Hey, @spice lark

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wheat lance]

is server gonna go up?

[timid fog]

hello everyone, can you tell me where to download the map? .map for rustoria.co sea main, which was a wipe 1 hour ago

[sturdy terrace]

Here is the link to download the map: https://maps.rustmaps.com/268/6dfd026d1a274c44abc95bb971bd280b/procedural__4000_ympcAEszpkeYZtii_fez4A.map
For next time, you can always check out #wipe-feed where every map gets posted for download a couple minutes before wipe.

[honest surge]

Hello people. I have an issue when i go check a map preview in Rust Staging Branch : Im stuck at loaded "You're the next" and i cant download the map

[vocal marsh]

<@&874995535881326632> Fix your reproting hacking system because it sucks and not worth to pay for sup because of it

[raven mist]

You dont need to pay for it?

Also what do you not like about it? Cant do much with “it sucks”

[digital crag]

my piping system on rustoria eu low pop randomly disconnect themselves from the boxes, a lag spike occurs right before it happens, is the server struggling or is the piping just buggy as usual, its not the first time i've had this happen on this server, it seems to have its limitations

[dapper dust]

guys my appeal has been approved but im still banned

[bright kraken]

hello please give me the map of the Rustoria eu long it does not download for me

[neat pumice]

#wipe-feed message

[swift hill]

what vpn server i use on sea long? im from indonesia i got 278 ping

[vocal marsh]

OK let me put it that straight , your support team were giving cliché answers with no serious follow up every time when someone ban its VAC , and the hackers who just raided us went directly offline yesterday after one of admin team said they follow them, like how ? did they got the note from one of ur admins or something ? are your admins affiliating with the big zergs members ?

another couple days and those player will get vac Bann am sure , and then all am getting here is cliché answer and ruin the gameplay

[swift hill]

need help i got very high ping in sea long

[bright kraken]

im download map,and it says that map 0.0 is being downloaded

not download map

[neat pumice]

Just click on the link I sent you, download it from there, and put the map in your maps folder 🙂

[lone wind]

any issue with sea main rustoria??

[woeful wigeon]

sea is spazzing right now

was not worth wiping servers

[onyx glade]

SEA is const dc

[inner cipher]

<@&874995535881326632> @jagged escarp server help lagging

[onyx glade]

SEA keeps disconnecting

[shy remnant]

Forwarded to devs

LONG or MAIN ?

[topaz siren]

long

[onyx glade]

main

both?

[steep jewel]

fix sever pls <@&874995535881326632>

Who can play in this state anymore?

[lone wind]

@shy remnant main also

[shy remnant]

Yep forwarded for both

[lone wind]

please chec kon this as soon as possible thanks

[serene siren]

fix sea main man cant join, keep getting timed out <@&874995535881326632>

[digital crag]

Bump

[hard shadow]

i thoguht i playing sleeping gamnme

i never wake up

[onyx glade]

SEA MAIN KEEPS DISCONNECTING

[woeful wigeon]

why dont admins reply on the question of refunding vips?

[gusty plover]

Can the admins do something about sea main?

Hurtful to play

[onyx glade]

they forward to devs

[lone wind]

how about refunding the vip's?????

[woeful wigeon]

just ignoring us about refunds

[raven mist]

Cuz we dont handle them

Make a #payment-support ticket

[steep jewel]

SEVER NHƯ CON CẶC

[wary sluice]

Can you tell me how to open a support ticket here??

[gusty plover]

Sea main died again

[sturdy terrace]

What type? A report or an appeal or something else?

[dull sail]

Bet sea long will die soon

[gusty plover]

Can support even respond if they do something ab sea main?

[dull sail]

We expected so much on your sudden announcement of map wipe which is really absurd specially who just played and grind yesterday

[wary sluice]

I’m just reaching out to see if there’s any way to appeal a ban I got almost two years ago. I got banned for “cheating,” but I honestly never used any hacks or third-party stuff.

The ban was only on your server, so I feel like it might’ve been a mistake.

I tried opening a new ticket but it won’t let me, probably because I already submitted one a while back. Just wondering if there’s any chance you could take another look at my case or let me know what I can do.

[onyx glade]

SEA PLS FIX

MAIN

[latent dagger]

sea always dc 😦

[sturdy terrace]

Unfortunately if you already tried to appeal the ban once you can't appeal it again.

[lone wind]

why not pause the server and fix it???????????????????????????????????