support

[thorny dune]

PC checks aren't something we do

[snow bobcat]

what can we proove then

[thorny dune]

Well your friend was game banned, he will need to take his appeal over to EAC

[snow bobcat]

okay i will elt him know, what about me.

[thorny dune]

You can appeal on our website https://rustoria.co/support/appeals, but in this case will likely remained banned for 7 days

[storm kelp]

how do I get unblocked if it says you're banned for cheats, but I haven't played with them?

[snow bobcat]

is their a way to get unbanned today??

[thorny dune]

!steamid

[glass olive]

Hey, @storm kelp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[storm kelp]

76561199819255770

[thorny dune]

It's unlikely your ban will be removed before this, unless your friend happens to appeal with EAC and it gets removed today then feel free to reach out to me and we can discuss that possibility then

[thorny dune]

Your ban will remain, you'll need to find somewhere else to play I'm afraid

[snow bobcat]

do you think we can call, or only msg?

[storm kelp]

I'm playing without cheats, what kind of cheats

[snow bobcat]

whats the website for EAC?

[thorny bison]

Wanna check my ban? Auto banned when I logged in

[west coral]

hellooooooooooooooooooooooooooo

on eu medium

[frank tiger]

yo berch when are you able to check tickets been waiting for a bit now(or any other admin)

[thorny dune]

Don't have it to hand but a quick Google search and you should be able to find it for your friend

Please make a ticket and we will take a look as soon as possible https://rustoria.co/support

[thorny dune]

If you mean a cheater report, we will investigate as soon as possible and if you've created a ticket you'll get a reply in-game

[frank tiger]

its a ban appeal

[gusty radish]

Is it possible to transfer vipka to a new server?

[west coral]

@thorny dune cheater teammates isnt banned yet

[gusty radish]

@thorny dune

[west coral]

Richandsad got ban by anticheat and his teammates still playing at server

[gusty radish]

Is it possible to transfer vipka to a new server? RUSTORIA EU LONG EAST

@balmy cypress

@gloomy sparrow

Is it possible to transfer vipka to a new server? RUSTORIA EU LONG EAST

[calm frigate]

Is there an admin here I could to talk to

[gusty radish]

@versed quartz

Is it possible to transfer vipka to a new server? RUSTORIA EU LONG EAST

[ionic agate]

Hey – If you’ve already used your VIP package on the server you originally purchased it for, it cannot be transferred to another server. However, if it hasn’t been used and was purchased recently, feel free to submit a ticket in #payment-support , and we’ll look into it. 😊

[ionic agate]

Preferably submit a ticket via https://rustoria.co/support - If it's something specific you can DM me 👍

[snow bobcat]

@thorny dune my friend and i appealed and no one has answered me besied my teammate. thye said that it was a false banned

they said he get unbanned today

[west coral]

@ionic agate a cheater came back with 2nd account like even his teammates not banned yet

[sharp jolt]

HI admin

i have one more VIP | EU Main please cancel my second subscription

if the payment goes through automatically I want to cancel it because I didn't make a purchase from the site today I already have one

[devout orbit]

do u guys seriously autoban people for having a vac on other games?

[supple burrow]

Hello, can you play on the eu long east server of the player (Карась), the man runs after our clan all over the map and kills without fail ?

[upbeat flint]

Hello, can you play on the eu long east server of the player (Карась), the man runs after our clan all over the map and kills without fail ?

[tawdry thistle]

Hello, can you play on the eu long east server of the player (Карась), the man runs after our clan all over the map and kills without fail ?

[carmine tapir]

<@&874995535881326632> <@&274971100184576010> Hello, can you play on the eu long east server of the player (Карась), the man runs after our clan all over the map and kills without fail ?

[dusty sorrel]

EU Long is rubberbanding hard

<@&874995535881326632>

[coral shard]

https://steamcommunity.com/profiles/76561199311710834/

why banned for cheating, but no played on this server

!admin

[frank tiger]

where are the admins

[void inlet]

Receipt № 1703-0450 help

[brittle flare]

I have a kid who has been head shotting me everytime from last night to today now he is door camping me and he headshot me throught a armor door?

i have f7 reported the clan c4

[wintry nova]

yo can up the pop on eu low pop back to 200 cuz me and my mate took a 20 min break and now we gotta wait another 3hrs to get in i mena i dont get why youd lower the pop

[fading flower]

<@&874995535881326632>

Someone is using an exploit against us

i've got recorded material

[potent tinsel]

with 29 hours in game only

<@&874995535881326632> pls report

hes tripleing everyone he sees

[candid zenith]

Could you please let me know how long it usually takes to review an appeal?

[torpid sedge]

EU Low pop - 76561198325488134

Full on cheating

[trim kernel]

he is cheating and have sp <@&874995535881326632>

[arctic knot]

hi need help

[candid zenith]

I just joined the server yesterday and didn’t even write anything in the chat. I don’t understand why I was banned and would really appreciate it if you could take another look at my case.

[long wren]

!ticket

[glass olive]

Hey, @potent tinsel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torpid sedge]

!ticket

[glass olive]

Hey, @torpid sedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cyan snow]

the state of rustoria eu low pop is unplayable atm please take a look at the players theyre shooting through terrain atm blatant cheating..

[long wren]

!ticket

[glass olive]

Hey, @cyan snow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torpid sedge]

Ticket #3d8212 Please look on my ticket, they are just holding our base

[celest delta]

admins, please respond in the ticket, it s been ignored for a day

[sturdy terrace]

What type of ticket is it? An appeal or a report?

[frank tiger]

yeah true made an appeal and still no response

[grizzled valve]

<@&274971100184576010> Sorry for ping but Eu Long lagging so much doors open 1-2 seconds people moonwalking that so annoying
Looking in battlmetrics EU long have 7 fps when EU Medium 30 fps

[sturdy terrace]

The usual response time on appeals is 1 - 3 business day. I appreciate your patience.

[celest delta]

europe-1159

[frank tiger]

yeah but i got banned with my doors open so yeah

[sturdy terrace]

That doesn't tell me anything. Why did you make the ticket?

[celest delta]

You don't have a role for this ticket

But there's a ping question

[sturdy terrace]

Did you go into #network-support-old and made a ticket through there?

[celest delta]

They ignore me there

[hearty fulcrum]

Hello, I have responded to your ticket. Please understand that admins are limited in our ability to help you with network support. Our network support team will assist you as soon as they are able. Thank you for your patience.

[fallow totem]

CAN I TAlk to admin

[hearty fulcrum]

Hello, what would you like to talk about?

[slate pagoda]

i got banned for cheating, but i havent played any rustoria servers before i never cheated pls help

[fallow totem]

i bought q skip on the wrong account can i get it transferred

[slate pagoda]

i got banned for cheating, but i havent played any rustoria servers before i never cheated pls help

i got banned for cheating, but i havent played any rustoria servers before i never cheated pls help

[fallow totem]

i bought q skip on the wrong account can i get it transferred

[hearty fulcrum]

Please make a #payment-support ticket, and our payment support team will help you out.@fallow totem

[hearty fulcrum]

Please make an appeal at https://bans.rustoria.co @slate pagoda

[frail cobalt]

I type /auth but didnt get any rewards

[hearty fulcrum]

Please try waiting a few minutes then try typing /auth again. Sometimes, it takes a little while for everything to sync

[frail cobalt]

Do I need to link twitch and twitter too?

[coral shard]

https://steamcommunity.com/profiles/76561199311710834/ why banned. never played on rustoria

[torpid sedge]

STILL GETTING RAIDED BY THESE CHEATERS Ticket #3d8212

[crisp pelican]

Hello. I was kicked from the server because I played with a cheater and I can't enter. Can you solve this problem? I didn't play with cheaters.

[tawny vector]

Same case here, I did a support ticket at @ https://rustoria.co/support/appeal and my ID is Entscheider, can you elaoborate how long it will take?

[sturdy terrace]

Appeals usualyl take 1 - 3 business days.

[crisp pelican]

😄

[sturdy terrace]

Hey please head to https://rustoria.co/support/appeal and submit an appeal

[tawny vector]

Is there any way to get it faster? Its weekend and we get false banned while donating for queue skip, kind of sad situation

[sturdy terrace]

No unfortunately not. No one can get fast tracked for it to be fair, and it is only your banning admin that can reply.

[crisp pelican]

bullshit. i can never game rustorşa

[tawny vector]

Feels kind of weird having 3 different TEAMs with OWN BASES, and we all get banned without even knowing each other, lmao

Can you atleast tell us which admin is responsible? I guess weekend is offlimit for admins but weekend is also the only time we can enjoy rust since we work

[crisp pelican]

kanka sen adı çince olan arkadaş mısın

niye yedik ki acaba anlamadım

aynı takımdayız v

birbirimize yardım edebiliriz ban sebebi değildir başka bi iş var

[little hare]

Hello, I was banned for VPN (Displayed as cheats), my application was approved but the ban was not lifted, I can't send a new appeal, since there is an appeal for the existing ban https://steamcommunity.com/profiles/76561199349890292/

[lofty cedar]

fucking waiting 2 days for your ban appeal to not even be considered, it's cool however

[hearty fulcrum]

Hello @normal sedge please do not call out or report cheaters in Discord. Instead, please make a ticket on our website https://rustoria.co/support

Hello, appeals are usually answered in about 1 to 3 business days. Please be patient as we take this time to fully consider your appeal and make a fair decision. Thank you for waiting @little hare@lofty cedar

[little hare]

I've already been approved for a ban 2 times, but I'm still banned

[long wren]

have you submitted an appeal?

[little hare]

Yes, I filed it, it was acquitted, but there are no comments on it and the ban has not been lifted, and I cannot file a new appeal.

[long wren]

!steamid

[glass olive]

Hey, @little hare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[little hare]

76561199349890292

[hearty fulcrum]

Hey, I fixed this for you again. Please wait 15 minutes before trying to connect to the server again.
Also, are you using a VPN?

[onyx kayak]

Ticket #43851a <@&274971100184576010> i appreciate it if you could help me quickly.

[shy remnant]

Hi! We will get to your ticket asap don’t worry. You do not need to tag us 🙂

[void vortex]

@hearty fulcrum Check dms

[shy remnant]

Assuming it’s a ticket and not an appeal ofc

[brittle flare]

I won the maze and it just sent me back to outpost I did not get to collect my loot

[void vortex]

How long does it take to look at an appeal?

[shy remnant]

I’ll forward

[shy remnant]

1-3 business days

[brittle flare]

5x usa

[onyx kayak]

ok i tagged because cheater taked over 2 rows aks from my team. he just multi-hacking

[shy remnant]

Forwarding to devs, can you give me ur Steam id ?

[shy remnant]

Tickets are processed in the order they come in, tagging won’t make it faster

Don’t worry we will get to it

[brittle flare]

azzclown69

[shy remnant]

!steamid

[glass olive]

Hey, @brittle flare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brittle flare]

76561199550725602

[shy remnant]

Forwarded to devs

[distant fractal]

how i can report someone

[little hare]

Yea i use some time

[brittle flare]

f7

[distant fractal]

no i mean in rustoria site

or dc

[hearty fulcrum]

https://rustoria.co/support

[distant fractal]

ty

[brittle phoenix]

I need support help @cunning tulip

[sturdy terrace]

What's up?

[brittle phoenix]

I was banned for cheating even though this is the first time I've played on your server. @sturdy terrace

[sturdy terrace]

?steamid

[glass olive]

Hey, @brittle phoenix

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brittle phoenix]

76561198800773987 @sturdy terrace

[sturdy terrace]

Thank you. Now please head to our website: https://rustoria.co/support/appeal and submit an appeal

[brittle phoenix]

It's already done, how long do I have to wait because my friends are already playing on the server? @sturdy terrace

[sturdy terrace]

The usual response time is 1 - 3 business days

[patent glacier]

Rustoria.co - EU East Long
cheater - virgin
why are there already 3 cheaters in a day, are there admins?

and cheater #2 - Карась

[gloomy scarab]

Hello, May I get unmuted from US Rustoria long?

I did not say bad word, i promise

[brittle phoenix]

Are you serious about the 1 to 3 days when I haven't done anything? @sturdy terrace

[fringe kite]

I was banned by mistake. Where should I go?

[stable leaf]

How do i get acces for the /sil command?

[sturdy terrace]

Yeah, it is only your banning admin that can reply, though they could respond within the next hour if you're lucky

[fringe kite]

Hi. I need help. I was banned by mistake, the site does not find my ban to appeal. What should I do?

[fringe kite]

I was banned because I played with a cheater, but I played solo the whole time and since I'm recording a video I have a recording of the entire wipe. Pls help solve the problem as soon as possible so as not to lose all the recorded material

[gloomy scarab]

@sturdy terrace May I get help? I am chat muted for two days and I didn't say anything wild..

[sturdy terrace]

?steamid

[glass olive]

Hey, @gloomy scarab

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy terrace]

?steamid

[glass olive]

Hey, @fringe kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe kite]

76561198077383674

[gloomy scarab]

76561198164962185

[gloomy scarab]

76561198164962185

[long wren]

!ticket

[glass olive]

Hey, @midnight island

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Alright, you'll have to make an appeal on our website. Head to https://rustoria.co/support

[sturdy terrace]

Does it say "ban not found" on the website, when you click on "appeal"?

[fringe kite]

yes

[gloomy scarab]

Appeal submitted

[sturdy terrace]

Alright, an admin should get to your appeal as soon as they can. Do keep in mind that the usual response time is 1 - 3 business days.

[sturdy terrace]

Alright, I'll forward your problem.

[tawny vector]

Is there a way to contact the admin that banned us? It would have been cool if we were able to get a message or a chance after getting banned ingame without any messages :(

[fringe kite]

Thank you very much. I hope for a quick feedback. I would not like to lose all the material due to an error. Thank you

[gloomy scarab]

Will kisses and hugs speed up the process 😭

[sturdy terrace]

Unfortunately not 😂

[sonic lion]

Only found reports about EU Long so far in the chat history, are you aware EU Medium is lagging like crazy? Conveyors moving every 10-15sec, animals and players teleporting around and vehicles desyncing. Close to unplayable

[fringe kite]

How long should I wait for feedback on unbanning? I understand everything, it's a lot of work, but I would like to know how long I should wait, because I wouldn't want to lose all my progress because of this ?

[tawny vector]

In my case I got banned because i was in a team with a neighbour (seperate bases, never played together ever) and apparently he was cheating. Still got punished FeelsBadMan

[fringe kite]

And I wasn't on a team with anyone and I didn't even have any contact with anyone.

[crystal fjord]

i got banned for cheating wen i wasnt he just cut out the part of me saying joking al do a pc check aswell

@cunning tulip

@sturdy terrace

[reef aspen]

if i crash is the a 5 minute grace period to rejoin

[marble surge]

EU Long 3, can we sort the lag out please? cheeers..

[iron basalt]

Can admin look at my ticket quick?

[tight mauve]

there is a cheater with a EAC ban door camping me how to make a ticket i am on rustoira us long premium

and there is a possiblity that he is cheating or using esp

[onyx cipher]

help

i have cheater its crazy

[storm kelp]

after what time can I file an appeal for unblocking my account?

[iron basalt]

admins do something

<@&274971100184576010>

mfs allow cheating in rustoira servers?

[misty bough]

Ticket #7b2e91 adminssssss

<@&274971100184576010>

[tight mauve]

there is a cheater with a EAC ban door camping me how to make a ticket i am on rustoira us long premium
and there is a possiblity that he is cheating or using esp

i need someone

[iron basalt]

make a ticket and wait a day

[shy remnant]

!report

[glass olive]

Hey, @iron basalt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Coem on your ticket is like 10mn old, please be patient.

[long wren]

we dont have eu long 3

[long wren]

Tickets are processed in the order they arrive at the admins

[fringe kite]

Hello. I need your help urgently. I was given an erroneous ban for playing with a cheater (I was not in a team and did not even contact the players, I played solo) there is no feedback on my problem. My ban is not displayed on the rustoria website. Could you help me?

[shy remnant]

!steamid

[glass olive]

Hey, @fringe kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe kite]

76561198077383674

[shy remnant]

What does the website say ?

Cause you should be able to appeal

[fringe kite]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

It's been 3 hours already

[shy remnant]

You are probably not using the right steam account on the browser

[fringe kite]

i have one account

[crystal fjord]

.

[shy remnant]

!appeal

[glass olive]

Hey, @crystal fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

We don't conduct PC checks

[crystal fjord]

so how do i prove am not cheating

[shy remnant]

Well, you are temporarily banned for Playing with a cheater. You should be able to appeal

[shy remnant]

!steamid

[glass olive]

Hey, @crystal fjord

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe kite]

I can't submit it through the site. I'll say it straight. I'm recording a video and I don't want to lose all my progress because of an administration error and a slow response to this error. I'm just asking you to help me.

[crystal fjord]

its an alt al show u my old account

https://steamcommunity.com/profiles/76561199791743104/****

[shy remnant]

Well appeal with your main account

[crystal fjord]

i lost the account

[iron basalt]

He has 6 hours total first seen today mine should be speed up since its quicker ban rather then having to watch the player

[shy remnant]

So how did you sent an appeal 28 mn ago with it ?

[crystal fjord]

i never that was my alt

[shy remnant]

Oh, well that's Steam's support case then

[iron basalt]

I made a ticket but no response but its a easy ass ban

[shy remnant]

For now, you have sent an appeal with your alt account, and it'll be reviewed

[crystal fjord]

ok

[crude river]

@shy remnant i know reports are made by ticket but right now i n BR LONG we have a cheater that has game ban and currently playing and unshameful playing doing crossbow jump head

[shy remnant]

Your ticket is going to be reviewed asap.

You can play with a VAC ban, if it's not a Rust then it does not matter

If they were gamebanned they could not play Rust at all

[crude river]

No man, it's GAME BAN

[shy remnant]

On Rust ?

[crude river]

he's playing

[shy remnant]

Well that's impossible

[crude river]

https://steamcommunity.com/id/jotsc/

there you go

[shy remnant]

They are not game banned ON Rust

Else they would not be able to play on Rust at all

[crude river]

?

[shy remnant]

Steam has a lot of games

Not only Rust

They could be gamebanned from another game

[crude river]

?

[shy remnant]

?

[crude river]

🏳️‍🌈 ?

[shy remnant]

Alright, move to #general please 🙂

[crude river]

kind of admins that allow cheaters to play thanks for making my experience at the game, wonderful.

[shy remnant]

Bruh

[crude river]

have a good day sir!!!

[shy remnant]

They are gamebanned 2675 days ago from a game that is not Rust

[crude river]

also delete my comment thank you

[shy remnant]

~= cheating at the moment on Rust

[crude river]

i'm telling you this mf is jumping crossbow headshot wow.

he's now shooting with db and it's weapon doing mlg memes sound brrrrrrrrrrbrbrbrbrbr

[shy remnant]

Alright, I'm telling you that having a 2675 old gameban on another game does not mean that they should not be allowed to play Rust in 2025. That's all I'm saying.

I did not investigate them so I4m not saying they are not cheating, just the argument of having a 2675old gameban is not enough to say they are ACTUALLY cheating

So no, we do not allow cheaters. But I'm just giving you the explanation of why they can play Rust as it's not a Rust gameban

Anyway, have a wonderful day

[iron basalt]

aye man I promise my guy is cheating fuck this ungrateful dude

[thorny bison]

Can anyone check my appeal. It's been days zzz

[fringe kite]

is the new server even displayed on the site? Maybe that's why I can't file an appeal?

[shy remnant]

Good question, I'll forward to devs

[willow quail]

Guys after every fight I am getting project loss on combat log any ideas on how to fix it?

[wraith crow]

yo where do i report cheater

[shy remnant]

!report

[glass olive]

Hey, @wraith crow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @willow quail

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[misty gulch]

any1 admin can help me ?

[wintry nova]

<@&874995535881326632> can you guys check if 'i cant pay" on eu low pop is walling as my 5 man thinks there 3 man using him for wall hacks

[brittle flare]

THE WHEEL IS BROKEN ON 5X

[shy remnant]

About ?

[shy remnant]

!report

[glass olive]

Hey, @wintry nova

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Forwarding to devs

[brittle flare]

You can sit but it wont allow you to open for bets

[misty gulch]

the ceiling is broken in the game I can't blow it up or do anything with it you can't stand on it because it kills you

can you do something about it?

[iron basalt]

yea you can't gamble on the rust spin wheel on rustoria us low pop to

[shy remnant]

I'm afraid we do not interfere with gameplay

Sorry I can't help with that

[misty gulch]

oh okay

[whole tangle]

<@&874995535881326632> how do i report a cheater

[misty gulch]

!report

[glass olive]

Hey, @misty gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty gulch]

.

[whole tangle]

thanks

[misty gulch]

no problem

[long wren]

!report

[glass olive]

Hey, @whole tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal tree]

<@&874995535881326632> i got killed by a cheater with a botted acc

[long wren]

!ticket

[glass olive]

Hey, @vernal tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal tree]

he has 2.5k hrs on pubg with no achevments smh

and he has all twitch drops with 2k hrs

[brittle flare]

i need a admin on 5x us this guy just shot me through 2 walls and knew where i was at

[iron basalt]

ticket been open for 2 hours about a rage cheater how long does it take?

[crimson nexus]

Blatant rage cheater can we check tickets bro

please

[glass olive]

Hey, @brittle flare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful trail]

https://steamcommunity.com/profiles/76561198266712780

pls bann this guys fast on Rustoria Main

he run all time whit m2 and kill all player he is Fullcherating

Ticket #176de6

[rich kernel]

Dear Rustoria Support Team:
My game binding is Steam ID: 76561199173972693
I hope this message makes you feel good. I am writing to humbly request the cancellation of the service access ban on my Rust account. Unfortunately, the account has been banned from accessing the Rustoria server. For a considerable period of time, I have been an active and respected member of the Rust community.
Recently, my account has been banned from accessing Rustoria servers. However, I cannot understand the specific reasons behind this ban, as I have been striving to comply with community guidelines and server rules. I have never engaged in any form of cheating, hacking, phishing, or any other punishable behavior.
As a passionate Rust player, I have always valued fair competition and respect for other players. I understand the importance of maintaining a healthy and enjoyable gaming environment, and I assure you that I have been making positive contributions to the community.
I earnestly request that you review my case and provide me with the specific reasons for my ban. If there is any misunderstanding or error, I urge you to consider lifting the ban on my account. I am willing to fully cooperate and provide any additional information or evidence necessary to resolve this matter.
In addition, I promise to continue to abide by community guidelines and server rules in the future, ensuring that my actions are always exemplary and respectful to all players.
If you need to contact me for further discussion or clarification, please feel free to contact me via email [your email address] or the in-game messaging system. I am always on standby and eager to solve any problems you may encounter.
Thank you for taking the time to consider my request. I sincerely hope that we can resolve this issue amicably, and I will soon be able to enjoy Rust again on the server.
Sincere greetings,

[fluid bone]

what does the packages you get with gems do on vanilla servers like us main

[forest steeple]

try doing it without chatgpt first

[subtle relic]

W response

[vernal tree]

bro i have 2 clips of this kid hard cheating

can i send ts to a admin

[forest steeple]

!report

[glass olive]

Hey, @vernal tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal tree]

i alr did that

[forest steeple]

add it into the ticket

alr cool then wait for it to get looked into

[vernal tree]

its been 3 hrs now

[forest steeple]

u f7 him

[vernal tree]

yes

him and his boyfriend

[forest steeple]

gonna have to wait for an admin or eac

[vernal tree]

i can send you them personaly

[forest steeple]

not an admin

[vernal tree]

hard cheating esp and he insta ppl

[forest steeple]

that be rust for ya

[vernal tree]

is there a admin in the server i can talk to or sum

they live right beside where they can roof camp

[forest steeple]

admin gonna say the same thing. just have to wait for them to look into it

[vernal tree]

ts so sad it takes this long

[forest steeple]

maybe not cheating?

[vernal tree]

im not

they are and they hard insta killing

he quaded me from far 2 times

[forest steeple]

if they are hard cheating then eac usually gets them fast

[vernal tree]

and he has a botted acc

ill send you ts and you can look to

[forest steeple]

alr

[vernal tree]

https://steamcommunity.com/profiles/76561199049807774/

look at games

5k hours on PUBG with no achievements

[forest steeple]

well the account def bought

but it doesnt mean hes cheating

[vernal tree]

just more stuff to add on top of it

[median echo]

theres a guy with an auto clicker on us main just constantly buying fertiliser 1 at a time

[modern locust]

My in game name was "tranquil day". I have never been banned ever and I was playing and randomly got banned. Nobody hackusated me, nobody said anything. I was not cheating and I randomly got banned and it said "Publisher Banned" I do not know what this is and I have over 13k hours in rust and have never heard of this. Any chance somebody can help? I was banned on Rustoria US Long and received a game ban.

<@&274971100184576010> <@&874995535881326632>

[long wren]

!appeal please submit an appeal

[glass olive]

Hey, @modern locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Publisher ban is a game ban (by eac / Facepunch, not by us)

[iron basalt]

<@&274971100184576010> my ticket got closed and he was banned i just want to make sure the cheaters teammate will be banned also?

[forest steeple]

if they was on ui then they will get association bans

[median echo]

gambling wheel still doesnt work at outpost on us main #nicejobadmins

[thorny bison]

Can someone check this? Appeal #75bbf4 - Got banned soon as I loaded in. Been 2 days now

[fringe kite]

Good morning) It's been 8 hours since the erroneous ban, no one has responded to me yet and it's impossible to appeal on the site. Maybe you'll understand and help me?

[shy remnant]

Admins are not developers.

[shy remnant]

Standard response time is 1-3 business days

[shy remnant]

Forwarded your issue to devs and your « appeal » to the banning admin

But as I already said, the ban is an association ban (temporary ban). You’ve been playing with a cheater, which is not allowed, and this is not an error

[fringe kite]

How could I get banned if I didn't play with a cheater? I wasn't on a team. I didn't have any contact with anyone. I play all my 7000 hours only solo. I make content and that's why I'm so confident in saying that the ban is wrong and I want help not to lose all my progress.

[shy remnant]

Well you’ve been associating somehow with someone in this wipe, else you won’t be banned for association mate

[fringe kite]

I didn't communicate with anyone) That's the whole situation. My reputation is much more important to me than dirty play. And knowing the situations that you can get banned like that, I exclude all contacts in advance.

[shy remnant]

Well systems & admins aren’t lying ..

You should be able to appeal now, it got fixed by the developer. Please try again, then if you can open your appeal you must wait for an answer to it (1-3 business days, can be more or less depending on the situation)

[fringe kite]

I agree, they don't lie, but no one is immune from mistakes. And I assure you, this is the very case when a mistake occurred. That's why I'm trying to explain this to you so that they can help me and I won't be left in a depressed state because of this mistake.

[fringe kite]

Yes, it's fixed on the website. I'll file an appeal. Thank you. But 1-3 days is too much, the house will rot, all progress will be lost, maybe you can just take it once and help bypassing the scripted answers?

[shy remnant]

A system takes facts, it can’t make mistakes..

Anyway it’ll get reviewed by the admin responsible of your ban don’t worry

[fringe kite]

I have a recording of the entire wipe, all 13 hours, and there you don't see a single contact.

[shy remnant]

I am not the banning admin, and I can’t pressure them to answer your appeal.
We try to deal with appeals asap but we give an approximative ETA of 1-3 business days, they will check it whenever they are available (today is not a business day, they might be busy)

[shy remnant]

Feel free to upload any proof you may have and put a YouTube link in your appeal

[faint rivet]

@shy remnant We're having an issue with a cheater, we've opened a ticket but they've drained all our kits and guns now on eu medium. (sorry for the ping)

<@&274971100184576010>

I have video proof, send me a pm and i will send the links

[long wren]

please send it via ticket

[faint rivet]

we sent it

[long wren]

[faint rivet]

sent id in dms

[late pine]

I need to speak to an admin about a current issue already subbited a ticket

[hushed quarry]

!ticket

[glass olive]

Hey, @hushed quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take reports in discord

[faint rivet]

sent the ticket id in discord

[long wren]

tickets are processed in the order they are received so please be patient

[narrow pond]

Hello i was banned without a reason and its asking me to contact Luke?

@balmy cypress

[vivid dome]

How can i report chaet with vedio?

[harsh gull]

how can i make a appeal without logging into the website using steam

[glass olive]

Hey, @neon vine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall wadi]

76561198170841766 1V20 CHEATING

76561198170841766 1V20 CHEATING#support

how can i report?

[harsh gull]

^

[tall wadi]

tks

[fringe kite]

I got unbanned. Thank you very much for the quick feedback on the appeal. My progress was not lost. THANKS

[storm kelp]

after what time can I file an appeal for unblocking my account?

[median echo]

so your saying the wheel is broken on every server? or just yoursa

[vernal shell]

can i please have my ticket looked at 😄

[storm kelp]

after what time can I file an appeal for unblocking my account?

[long wren]

Umm wdym?

[storm kelp]

how long can I file an appeal?

[storm kelp]

.

[long wren]

#support message

[tawny vector]

Can an admin review the case of mine and my brother? We really wanna play this wipe and got banned because we were in a team with a neighbour.

[median echo]

i cant believe they put the fertiliser vending machine on the ground where people can sit afk with an autoclicker

[onyx hollow]

i have a ban evasion i dont now what is it i have vac in cs go 1800 days ago 2month ago i played in rustoria but now i have ban

[long wren]

have you submitted an appeal?

[onyx hollow]

yes@long wren

[long wren]

!appeal

[glass olive]

Hey, @onyx hollow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx hollow]

@long wrencan you help me

[long wren]

appeals take 1-3 bussines days

[gusty kiln]

!ticket

[glass olive]

Hey, @gusty kiln

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty kiln]

Hi, can someone look at my ticket? I'm having problems with my previous card.

[tawny vector]

Yes

Business days mean no weekend though right? Our case probably takes like 5 mins our wipe is gone then

[cinder zealot]

Yup, business days means not weekend. Unfortunately you just need to be patient

[tawny vector]

That's unforgiving and makes me not donate to rustoria anymore since there is always a CHANCE some random neighbour can be a cheater

Why would I risk getting banned and donate that makes no sense :(

[shy fossil]

any admins on?

just was driving tugboat

and alot of our boxes got destroyed from nothing

1line of rockets and alot more

[cinder zealot]

I understand, but the appeal has to be attended to by your banning admin and we need to have breaks too 😛
I hope your appeal gets attended soon but please be patient and thanks for supporting us ❤️

[cinder zealot]

We do not interfere with gameplay, try having a look around the ocean. Thanks.

[shy fossil]

aight dogshit game ggs

[tawny vector]

I understand that you guys are humans aswell but thats a big turnoff regarding customer service and a big let down

[cinder zealot]

https://facepunch.com/contact Please write to Facepunch 🙂

[long wren]

hahaa

[shy fossil]

just rq do you know if the loot bags drifts towards the shore

[cinder zealot]

Nah they stay dormant

[hallow idol]

when is the 10x gonna open

eu

[sturdy terrace]

The devs are actively working on getting it up again. Thank you for your patience

[loud plover]

hi, how does the vip raffle work. do i need to claim or is it automatically applied?

[long wren]

umm wdym vip raffle

[loud plover]

https://rustoria.co/rewards

[long wren]

on the website, but i think raffle ended

[loud plover]

yes, thats what im asking

...

[frail wedge]

ESP -> https://rustoria.co/support/ecdeb1

[glass olive]

Hey, @frail wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[loud plover]

dear mods, can someone answer my simple question i asked an hour ago? don't wanna be rude but how do i get my prize from the raffle

[distant fractal]

why 10x eu down?

[frail wedge]

New Spammer -> https://rustoria.co/support/3410e5

[stuck urchin]

yo why do u guys make profiles hidden? Or why do u specifically allow that?

i am curious to know why u guys hide profiles in general when there are these cheaters like shakur walking around

he is constantly alos changing his name which is hella sus and reasonable why i wanted to look his stats up

[long wren]

!ticket

[glass olive]

Hey, @stuck urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck urchin]

just answer me the question

why do u guys make invisibility a thing?

Why are other players allowed to go hiding mode??

Like whats the purpose of checking stats if someone is cheating or not then?

[long wren]

#looking-for-group

[distant fractal]

hey when 10x eu server gonna up???

@long wren

[thorny dune]

We are working on getting it back online as soon as possible, but no specific time frame yet, I will try to keep you updated

[thorny dune]

Nevermind, looks like EU 10x is now booting, shouldn't take long

[potent gust]

76561199122914756 rustoria eu long cheat

[olive prawn]

any updates on the 10x?

[tight summit]

Why no Rust+ on EU east long

[distant fractal]

@thorny dune hey if u guys wipe the server today when will be nex wipe in 2 days ? or 4 ?

[frail wedge]

another spammer -> https://rustoria.co/support/d3ab09

[hybrid cargo]

can someone come check this guy out on SEA long

https://steamcommunity.com/profiles/76561199823405682

[pliant mural]

My internet connection was disconnected while playing on the Rustoria.co long server and within 2 minutes the internet was working again and I tried to connect back and I had a queue of 139 people

[exotic moon]

someone is doxxing sea long

[brave sinew]

rustoria sea long down ? <@&274971100184576010>

[exotic moon]

@misty path

[vivid canopy]

sea long lag

[halcyon lily]

sea main lag to

[crystal salmon]

sea main lagged out

[robust knoll]

sea long is l?agging

[distant fractal]

@here admins

[exotic moon]

fix ur fucking server admins we just died on rig cause of ur laggy ass server

<@&274971100184576010>

[mint bronze]

did the EU 10x server reset?

did the EU 10x server wipe?

[robust knoll]

<@&274971100184576010>

CAN U HELP PLS

[stark pond]

hey where do i apply for credits for SEA Long so i can get some money back for the times it lags or is unavailable?

[potent gust]

<@&274971100184576010>

[robust knoll]

im lost more than a 700hqm beacuse of this

this is crazy fucking crazy

[stark pond]

where? how?

[robust knoll]

this shit just get times out

and someone looted my hqk from vneder

and thats it

this is insane

i hva no fucking words\

[dull sail]

can i get a refund on my vip server is down

[magic mulch]

fk man

7aks gone becuase the server lag

[robust knoll]

<@&874995535881326632> can u help for fuck sake

[magic mulch]

we need roll back!!!

sea long

[robust knoll]

can u roll back

wtf is this, this is bullshit

like wtf this is insane

<@&274971100184576010>

<@&274971100184576010>

<@&274971100184576010>

roll back plz like ppl losing stuf

[hybrid cargo]

just lost an ak sick

on sea long

[swift lantern]

same..

[jovial maple]

WHAT HAPPEND TO SEA MAINN

[dull sail]

ive been vip on this server sea long and sea main for months what happened to your server you decreased max pop yet you dont fix it too many cheaters getting away too

[jovial maple]

THE PIMG BROO

10k+ ON sea main

[stark pond]

guys dont expect this to be working its a free service

[robust knoll]

@gloomy sparrow

[stark pond]

oh wait i pay vip every month for years

[robust knoll]

hello , can u pls help , im playing on sea long and cause of this lag my stuff just dissapeard , over 700 hqm can u do something plz?

[gloomy sparrow]

?

[stark pond]

pls reboot sea long

[gloomy sparrow]

We do not reimburse stuff lost

[robust knoll]

mb roll back?

[hybrid cargo]

fix and up pop on sea shits dead haps

[swift lantern]

Roll-back SEA servers?

[hazy harbor]

fix sever pls

[robust knoll]

can u roll back plz?

[hazy harbor]

sea main

[steep jewel]

fix sv pls sea main

[gloomy sparrow]

Most likely wont be a roll back

[robust knoll]

why?

[steep jewel]

why ?

[magic mulch]

nice.

[robust knoll]

i mean this is a reason

a lot of ppl just lost a lot or someone get something just for nothing

[swift lantern]

That's pretty poor service.. Alot of people have lost their stuff in-game. They spent hours getting.

[steep jewel]

HOW MANY GUNS DID WE LOSE? WE WERE OVER 8 PEOPLE AND NOW WE'RE ALL LOST?

[robust knoll]

isnt that a rweason? i mean this is all cause of the server

[hazy harbor]

many rocket

[robust knoll]

i mean ppl are buying vips

[potent gust]

@gloomy sparrow

[robust knoll]

for this kind of service?

[jovial maple]

FIX SEA MAINN

[hybrid cargo]

well i defo will be playing moose next force

[robust knoll]

like what is this

@gloomy sparrow

can u pls help?

[hybrid cargo]

had to buy VIP because they dont want to up pop even tho there was a 150 que

[steep jewel]

If we lose rocket, who will take responsibility, will the server take responsibility or will we have to take responsibility for it? It's your server's fault, right?

[tame current]

why do i have eac cooldown for 15mins

[gloomy sparrow]

Make a ticket please

[potent gust]

created there is no response

[potent gust]

I've been waiting for over an hour

[gloomy sparrow]

Tickets are viewed in the order they come in please be patient

[robust knoll]

@gloomy sparrow

react god dammit

[hybrid cargo]

he legit just said

wait nvm

[robust knoll]

that what?

[hybrid cargo]

wrong person

[potent gust]

He took my raid
He loaded my caravan
And if they had started following him for 30 minutes, he wouldn't have done any critical damage to me.

[potent gust]

I won't have anything left for another 20 minutes.

[dull sail]

may i atleast know the problem on sea servers?

[swift lantern]

@gloomy sparrow Sorry for the tag.

Why wont there be a roll-back?
Server should take accountablity into why people have lost their items in-game to other players who have a slightly better connection due to poor server connection.

[robust knoll]

we are spending hours, ffs days , and losing it cause of lag?

[mint warren]

Be patient please

[summer gazelle]

general chat lockdowned

Awesome

[robust knoll]

this is insane i have no fucking clue

@gloomy sparrow

honestly u have bag of shit instead of soul

[mint warren]

Be patient! Admins working to fix problem

[devout python]

admin can u see my ticket i have a suspect that the raiders are cheating hard Ticket #6e0acf

[swift lantern]

Chief, you aren't support staff or admin. You dont have a say.

[frosty needle]

adimin doing something

[jovial maple]

Broo it got fixed and got back in 10 secs

[exotic moon]

im making a petition that there should be a roll backl for the hard work people have just lost cause of a server problem its not fair.

[mint warren]

Bruh look general chat

-_-

[swift lantern]

And did you see the time I sent my message to when he sent his message?

[swift lantern]

Way over your head.

[robust knoll]

is that supposed to be ok?

[glass olive]

:ok_hand: channel locked by Luke (@rustoria)

[balmy cypress]

Locked while we work on the ongoing issues, you can use these for support:

Make a report: https://rustoria.co/support

Appeal a ban: https://bans.rustoria.co

Keep an eye on #general for announcements.

[glass olive]

:ok_hand: channel unlocked by Luke (@rustoria)

[prime pelican]

guys

why am i disconnected

[tardy phoenix]

<@&274971100184576010> in mondays bp wipe?

[crude river]

where can i Attach file to report someone?

@gloomy sparrow

[lyric basalt]

no

[crude river]

jump shot with gun nice

[lyric basalt]

!report

[glass olive]

Hey, @crude river

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crude river]

that doesn't work

tickets take years to get view.

i rather do it here cause right now an administrator is reading what i'm saying

[lyric basalt]

noone is gonna review it here

[crude river]

and ALSO replying what i'm saying!

then why u keep typing?! don't you have tickets to see?

There's where i got the point.

booooo admins come on man

If you are not suitable for admin support just quit

thank you have a nice day

[lyric basalt]

I am not currently around / need to leave my PC soon but if you make a ticket it will be reviewed by another admin

[crude river]

that's the hugest CAP ever

[raven mist]

You’re only thinking whats best for yourself, we’re thinking about a central place where players report cheaters not on sperate places at that creates chaoq

Make a ticket, not hard. All we ask from you

[crude river]

I have a lot of time playing this game

have been in a lot of servers where reports are made by discord channel.

[raven mist]

And? What does that have to do with anything

Okay and thats not here

[crude river]

with ticket option, not via chrome

[crude river]

bro burocracy 2.0 come onnnn

[raven mist]

Feel free to play on a server that has a discord channel to report

We dont have that, we got a website or f7

[crude river]

nya nya nya lgbt support let's go june!!

[crude river]

with a hand in heart, do you check f7 reports? Y N question

[raven mist]

Now move to #general if you cant have a conversation

[crude river]

XD

[raven mist]

!report

[glass olive]

Hey, @crude river

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

^

[river talon]

what hapenned with servers???

[crude river]

no anda tu aplicación de la página. Me muestra jugadores que son de hace MESES

[river talon]

7k ping

[crude river]

Ticket #c04297

thank you @raven mist for the instructions

there you have the ticket id 😄

[hearty fulcrum]

gracias por crear un ticket. estamos revisando y investigando tickets ahora. hay otros tickets y las investigaciones llevan tiempo entonces por favor permitenos tiempo para investigar.

[sharp jasper]

why is Rust + not working for Eu Main?

[pine holly]

why does my game look like this?

[sharp jasper]

Restart pc maybe and also reset grafik settings

[pine holly]

like rust setting?

[sharp jasper]

yea

[pine holly]

where would that be at i dont see a "reset" button

[left elk]

is using scripts or bots on vending machine against the rules?

if not will i get banned for using a vending machine bot or script. Seems like a good deal

[little trellis]

sea long keeps dying over and over. Please restart the server

[woeful wigeon]

sea long server is lagging like crazy cant even wake up

[pallid birch]

FIX SEA LONGPLZ

[little trellis]

cant imagine raiding d15 rn with the lagg gl gl

[pallid birch]

plz fix

lmao

[tawny vector]

Can someone please check my appeal, we have been waiting for 1 day and no response yet, yes its not in the week but please! Appeal #1fa2a8 (my little brother is also waiting)

[idle pine]

scripting and bug abusing axe! 🤨

[long wren]

!ticket

[glass olive]

Hey, @timber ivy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!ticket

[glass olive]

Hey, @dawn drift

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

appeals take 1-3 bussines days

[earnest mesa]

SEA Long server needs to restart

its lagging alot and not playable

who can help ?

its bad now

sometimes it lags and sometimes it doesnt

[dawn drift]

How long it takes to check ticket? cheater is changing nicks too fast

[long wren]

It will be reviewed as quickly as possible.

[stable girder]

!report

[glass olive]

Hey, @stable girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[midnight cedar]

<@&274971100184576010> your server is so lag now! please FIX!

[woeful wigeon]

@raven bison please restart sea long its unplayable ....

[midnight cedar]

@raven bison is so laggy!

[woeful wigeon]

game is freezing completely for all

[stable girder]

<@&274971100184576010> hepl banned from cheater

[long wren]

!ticket

[glass olive]

Hey, @stable girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

and no need admin tag

[stable girder]

<@&274971100184576010> hepl banned from cheater

This server is not available on the complaint site.

[woeful wigeon]

Привет, @stable girder Твоя деваха♥

Чтобы отправить жалобу на Rustoria:
Пожалуйста, воспользуйтесь нашим сайтом поддержки. Включите как можно больше информации. #support message

Если вас забанили, подайте апелляцию.#support message

[long wren]

tagging an admin won't get the ticket reviewed first

[stable girder]

rustoria .co EU east long

[sand swift]

!ticket

[glass olive]

Hey, @sand swift

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable girder]

this server is not available for complaint

[woeful wigeon]

this dude is bricked

[hasty anvil]

can I get an admin on Rustoria US Small to look at and ban OT? doubled from 230 m with HM twice

[stable girder]

rustoria .co EU east long

this server is not available for complaint

He's not on the site.

help

pleas

[woeful wigeon]

@stable girder cant you read?

Make a ticket !ticket

[woeful wigeon]

!ticket

[glass olive]

Hey, @stable girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable girder]

THIS SERVER IS NOT ON THE TICKET!!!!!

That's the problem.

[woeful wigeon]

you are just a brick mate

admins very active

[stable girder]

Yes, so much so that the cheater has been playing all day and is not banned.

There is video evidence

[woeful wigeon]

maybe hes better than you 🙂

[jagged escarp]

Just put any server, and write in the notes that’s it’s EU EAST

if being unable to find the specific server in the list on the website is the issue

[stable girder]

Of course, that's why a third of the server is complaining about him and they can't kill 1 person in five.)))

[woeful wigeon]

@jagged escarp can you please get developers to chech sea long its unplayable for all

[stable girder]

Here. They would have answered right away.

[brittle bobcat]

https://tenor.com/view/anton-niki-nikita-пингвин-gif-9842962518145060378

[rough pagoda]

Are we allowed to put a certain middle eastern terrorist groups flag on our base

[brittle bobcat]

yes

[jagged escarp]

We don’t take reports in discord, so no admin is looking here for reports. I’m at work, and the other admins responding in discord may be too, so we aren’t able to look into your situation. Admins doing tickets are looking at tickets on the website. This argument is pointless. This is the way it is. In the future, if you want to make a report, please make a ticket so we can look into the player for you

[pallid birch]

chooky check up on sea long

fix lag plz

[left elk]

Outpost CEO being racist what a champ...

[dense ridge]

https://cdn.discordapp.com/attachments/1119499094264664086/1381424512985202688/AXE_RACIST.mp4?ex=68477755&is=684625d5&hm=c878332f74235c75c6165a8643a7a852407b415eefb977c97fee2148b3d60a79&

?

whats this

[languid lynx]

any support i could speak to?

[long wren]

what do you need help with?

[languid lynx]

sticky situation im in i sent a ticket, i will just wait for a response. not really sure what happened.

[glass olive]

Hey, @onyx kayak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine sundial]

yo can you help my ticket there is cheater is here we cant go outisde

#5ecde7

[obtuse citrus]

cheats rustria.co EU medium 76561199451274205

[glass olive]

Hey, @obtuse citrus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine holly]

why does my game look like this?

[south mist]

Need immediate support on us main for insane rage cheats on my teammate

Shot through walls in an enclosed room by a team that hired a Chinese cheater

Will make a ticket now and give account number

Account number and user

[glad valve]

can anyone help me get stretched res?

[south mist]

Please check ticket

[dawn drift]

Pleease check ticket asap there is rage cheater eu main

[magic hemlock]

One message removed from a suspended account.

[long wren]

ye

[shy remnant]

You're free to ask your question, any availabe staff member will answer whenever they see it

[late pine]

can someone take a look at my ticket its been over 24hours

[shy remnant]

Appeal or ticket ?

[late pine]

sorry appeal

[shy remnant]

Standard response time for an appeal is 1-3 business days. Unfortunately, today and yesterday were not business days. We will respond to it as soon as possible (only the banning admin can review ur appeal, they might have been busy 🙂 )

[late pine]

I see thanks for the explination, is there anyway to request a discord conversation in relation to the appeal?

[shy remnant]

You can always ask sure

Not sure it'll happen but asking is not a crime 😄

[late pine]

given the nature of my ban I would greatly appreciate explaining it via conversation

[magic hemlock]

One message removed from a suspended account.

[shy remnant]

We do temp ban associates of cheaters indeed

Rule n°1: Do not invite people you don't trust in your team

[magic hemlock]

One message removed from a suspended account.

[shy remnant]

Yes

I'd recommend you make a ticket on the website on them and leave their team

Specially if you don't trust them

[dawn drift]

is there any way that I can speed up the check of my ticket, because 2 of my tickets were closed due to leave of these cheaters. But I need ban of this exact cheater, because neither my teammate nor I couldn't play for 2 hours straight

[patent spoke]

what happened to rustoria eu 2x? is there any plans to try and bring it back to its previous glory

[shy remnant]

Unfortunately, if we had to do that everytime, we would spend our day in voice chat haha. May I get your Steam ID to take a quick look ?

[woeful wigeon]

even after server restart the sea long server freezes

@raven bison please check the server

[shy remnant]

Tickets are processed in the order they come in, we are doing our best to answer asap

[shy remnant]

Completely frozen or have some random freezes ?

[woeful wigeon]

sudden freezes

every ~30mins

[vestal arrow]

where do we report a cheater in a server?

[woeful wigeon]

everyone is complaining on global chat, we expected it to be fixed on auto restart

but still the same, even cant reconnect to the server it freezes on receiving data and cant wake up

[shy remnant]

Forwarding to devs

[woeful wigeon]

thank you

since auto restart i've frozen ingame 4 times

[vital scroll]

@shy remnant dms please...

[glass olive]

Hey, @vital scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid zenith]

this guy is a fucking cheater got me banned because he reached out to me on rust lfg now I get banned for playing with the retard

[vital scroll]

im not cheating dude im trying to appeal the ban

lmfao....

[candid zenith]

that 100% explains why you instantly left discord and blocked all of us

and why are our bans "playing with cheater" instead of "cheating"

[vital scroll]

yea cuz i don't want to fucking have a discussion about it

[candid zenith]

kinda like u expected it

yeah you dont want to be reemed out you fucking loser

[vital scroll]

lmfao

[long wren]

dont fight guys

please move #general

[jagged escarp]

This is a support channel. If you don’t require support please move to general

[candid zenith]

I have a support related question involving images and if its possible to add them to appeals

[jagged escarp]

It is possible. You can upload to imgur or similar and post the link in the appeal

[candid zenith]

just with the ban appeal on the website there is no way to add images to the appeal itself, so if I put images here would it have an effect on my appeal?

[jagged escarp]

Ive replied above how to add images to your appeal

[candid zenith]

ah misread your reply thankyou

[vernal tree]

why do i keep getting ban

[thorny swallow]

Can an admin help me on EU Long?

[agile stirrup]

why sea long dont restarted?

[dull hemlock]

theres a bugged roof piece in my base and when i go near it then im tweaking, is there a way to fix it ???

[jagged escarp]

#announcements message

[thorny swallow]

Are you able to review tickets?
Ticket #5966c7 Please review it

[vital scroll]

please view my appeal... Appeal #8c887a

[thorny swallow]

Sybau

[long wren]

only banning admin can reply

[hearty fulcrum]

Hello, I believe the issue you're reporting is a game bug. Please report the bug to Facepunch using F7. Unfortunately, admins are not allowed to interfere with gameplay, so we are unable to help you with this :(

[thorny swallow]

cant you destroy it 😦

im litteraly bugging when walking near it

[hearty fulcrum]

I cannot destroy it for you, unfortunately. I am not allowed to interfere with gameplay. If you could report the bug to Facepunch, they will hopefully look into it.

[thorny swallow]

I doubt they will😭

[woeful wigeon]

@raven bison sea long restarted but still same issue, game frozen

[hearty fulcrum]

I'm sure they will see it and appreciate your report

@woeful wigeon

[weak scroll]

Admins - Need help. Crazynut and his friend are capturing people and putting them into a torture chamber that can trigger epilepsy and seizures. This could really be a serious issue for people and can kill someone in the real world. They need to be banned and the room wiped. Please review. Their base is in F13 in the cave.

They exploiting handcuffs and not part of game mechanics

Somone can seriously die

in the real world

Also exploiting bugs and game mechanics with the handcuffs, so people cannot get out. Which is against the rules, which they are doing. They switch you between seats and then reset the cuff timer, so it's infinite - this isn't part of the gameplay. It's an exploit.

[midnight cedar]

SEA LONG STILL LAG!

[little trellis]

the server restart hasnt fixed shit

for fuck sake, sea long still cooked

[midnight cedar]

LAG!

[vague silo]

CAN YOU PLEASE FIX SEA

[modest quartz]

please help admin

theirs a cheater l7 us main

[thorny swallow]

I aint cheating bud

[modest quartz]

pablo and hubert

have fly hacks and aimbot

[thorny swallow]

We aint cheating bro

You jus suck😭

[modest quartz]

your a loser

that hacks get a life

[real comet]

How can i open a ticket?

[midnight cedar]

can i open a ticket for asking admin to fix sea long lag?

[long wren]

!ticket

[glass olive]

Hey, @real comet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

i think he didn't break any rules

[wispy dirge]

Rust has a disclaimer about this when the game launches.

[distant lark]

Can I appeal a ban?

[wispy dirge]

?appeal

[glass olive]

Hey, @distant lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid fiber]

Hello, I was banned for having a neighbor who was a cheater, but I didn't play with him.

I wrote to support, but they haven't been responding for 14 hours.

Look for yourself, and I didn't play with a cheater in the team.

I can even see it on the stream.

[long wren]

appeals take 1-3 bussines days

[solid fiber]

@long wren so I submitted after being blocked, I was banned yesterday.

you will remove my ban. I have filed an appeal. There is no response. 14 hours

[earnest mesa]

please fix this shit or shut down server temporarily SEA Long

[long wren]

you mean appeals was denied?

[solid fiber]

They're not upset, they haven't looked or responded, it's been 14 hours

[azure ferry]

close the sea long server, if you can not get a hold of your service provider.... its a monthly and you are crushing paying customers experience...

[long wren]

because only banning admin can reply your appeal

[solid fiber]

Very bad, you're welcome

[azure ferry]

getting fobbed on during this is so cool!!!!!

[little trellis]

sea long still lagging , for over 12 hours just close the server till you can find a fix this is ridiculous

its completely unfair because some people are more affected than others. Very frustrating

[azure ferry]

100% how the hell can someone bed plat / raid while we cant even run or see our own base

actually a joke

[little trellis]

@jagged escarp

[agile stirrup]

sea long laging

[proven pond]

sea main lagging

any admins on?

[agile stirrup]

i cant join why?

[fiery summit]

<@&274971100184576010> were stuck through map at fishing village bottom of map

on rustoria.us main

and the boat is stuck

HELP please

[nocturne pivot]

ADMINS HELP US PLEASE

STUCK AT FISHIN VILLAGE

[long wren]

if your banned?

[nocturne pivot]

crazy

[long wren]

can you post ss?

[nocturne pivot]

yes

[long wren]

post here

[nocturne pivot]

we got out but now our boat is stuck

honestly its fine we just bought another boat

thx tho

[raven bison]

We can't interfere with gameplay, try not backing the boat up like that

[nocturne pivot]

bro two of us fell through the whole map and were rubberbanding

[fiery summit]

u cant move the boat 1 foot?

[nocturne pivot]

wym u cant interfere it a safe zone LMAOOO

[fiery summit]

yall pretty useless

[nocturne pivot]

what do yall even do then lmao

the boat deadass spawned in like that too

[fiery summit]

it spawns in and floats backwards

[cloud cave]

Bro fix sea long bro

I’m logged off with inven of rockets

[fiery summit]

might aswell just switch servers admins "cant interfere" when there servers ass

[cloud cave]

What happen?

Someone DDOS the server?

[long wren]

?

[sinful raptor]

how can I appeal for a ban

got banned on rustoria SEA main for cheating even though I wasnt cheating

[vague silo]

close server

[cinder zealot]

!appeal

[glass olive]

Hey, @sinful raptor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest mesa]

fixxx servererrr nowwwww

[ripe star]

Is there anyone who suddenly got banned?

[proper oyster]

how to talk to a mod

i need to report something

[long wren]

Sir

[proper oyster]

how do i look up a player from their steam id

[long wren]

You can find it ingame through the steam overlay

[proper oyster]

thanks

[little trellis]

take sea long down i beg

[mighty whale]

хуй

[earnest mesa]

server is hosted on top tier hardware

SEA Long ^^

[little trellis]

sea long quality

[earnest mesa]

😂 ^^^

[scenic trench]

!refund

[glass olive]

Hey, @scenic trench

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[onyx talon]

admin fix rustoria sea long

[distant arch]

rustoria sea main lag fix pls <@&874995535881326632>

[mighty whale]

хуй трахает шлюху

ййййййййййййййййййй

аааааааааааааааааааааааааааааааааааа

[vague silo]

FUCK ME CAN YOU PLEASE SHUT SERVER UNTILL ITS FIXED!!!

[mighty whale]

а

ебасос

[normal sedge]

hello

I was afk than the electricity in my house went down and when I tried to join the server, I was banned for cheating

[long wren]

!appeal

[glass olive]

Hey, @normal sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[scenic trench]

<@&274971100184576010> someone review my ticket please need a refund server unplayable

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

and no need admin tag

[ripe star]

i already send ticket in support so how i can check if mod reaply ?

[long wren]

If you verify discord and steam on our website, you will receive notifications via DM.

otherwise, you can check directly on the website.

[ripe star]

owh oke so later they will dm me in discord ?

[long wren]

!verify

[glass olive]

Hey, @ripe star

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pseudo lintel]

my teammate rebooted the router and got an autoban for IP, can you help?

[vague silo]

why is nothing happening with this hsit

[long wren]

tell your friend make an appeal
https://rustoria.co/support

[pseudo lintel]

They take a very long time to respond to a ticket, we have already written a ticket, we want to speed up the process otherwise our wipe will be over!

[long wren]

@near halo hello what so you need help with

[near halo]

Just wanted to know what about the blueprints in eu mondays like does it wipe with the force wipe or not

[lyric basalt]

no

[near halo]

@long wren

[near halo]

Oh thanks then

[long wren]

huh

[near halo]

Ur buddy beat u on the race

[long wren]

oh

[whole pasture]

justl ooking if anyone got a fix bc all my player moduels are white whitel ike the color white since the last force wipe

[round horizon]

@long wren I've been waiting since yesterday, can I play please?

[long wren]

need luke reply

[shy remnant]

Got it fixed for you. You can connect in 5-10mn

[round horizon]

thanks

[dull sail]

!refund

[glass olive]

Hey, @dull sail

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[onyx talon]

admin fix rustoria sea long

[hexed nimbus]

#announcements

[tawny vector]

We have been waiting for 2 days now, can you please check our appeal???

Our base is long gone probably but please our wipe isnt over yet

[hexed nimbus]

appeals can take up to 3 business days and saturday and sunday aint that must be patient mate

[formal lynx]

How to check new map on rustoria eu mondays

[gloomy sparrow]

!map

[glass olive]

Hey, @formal lynx

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[remote thunder]

sorry if im being stupid, is map preview for eu monday only for vips, i dont seem to be able to find it. many thanks

[drowsy kindle]

Hello, we were banned for playing with a cheater, but we didn’t play with him, he was our neighbor, what should we do?

[formal lynx]

but i dont see new map...earlier everyone can see before 2-3 hours wipe. Now its dont work?

[formal lynx]

!appeal

[glass olive]

Hey, @drowsy kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

Viewing the map on the website anyone can do here https://rustoria.co/maps, make sure you are logged in. If you'd like to load into the server and preview the map in-game, then you will need to be VIP for that

[gloomy sparrow]

https://rustmaps.com/map/cfbb57ed6dc44097b9ba9c62a879ac8a This is the map that won on eu mondays and will go live when server wipes

[remote thunder]

thank u both ❤️

[wheat lance]

keep freeze disconnecting from rustoria SEA main and only on rustoria

is something wrong with SEA main?

[normal orbit]

There are some known issues across all SEA servers atm , the dev's are aware and will keep updates posted here #announcements message

[wheat lance]

ah cheers makes sense, im AU but getting problems but EU teammates confused why they are randomly getting 5k ping lol

[pseudo merlin]

im permanently queue stuck on map preview server rustoria eu monday. can we open more then 2 slots? im the only one in queue

[thorny dune]

Do you have VIP for that particular server?

[pseudo merlin]

i dont

[long wren]

!ticket

[glass olive]

Hey, @stone steppe

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine holly]

why does my game look like this? i restarted rust and my pc

[bronze glacier]

can someone send me the map for eu monday ? i can't see it

[sharp jolt]

Hello, is admin here?

[thorny dune]

https://rustmaps.com/map/cfbb57ed6dc44097b9ba9c62a879ac8a

[timber rose]

Good afternoon, why was I banned? And can you help solve the problem?

[stoic lynx]

it is my first time connecting to a Rustoria server and i got insta kik for "Cheating" im not banned from any server in rust and can play every offical but rustoria says i would cheat?????

[timber rose]

ban evasion

is admin here?

my id 76561198282570777

[long wren]

!appeal

[glass olive]

Hey, @timber rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

#looking-for-group

[timber rose]

I have created a request

[long wren]

[timber rose]

how long to wait approximately?)

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stone steppe]

Ticket #bdc553

CHECK

Ticket #0a25cb

How many times u need for check this?

[long wren]

It will be reviewed as soon as possible.