support

[hearty fulcrum]

the person you pinged is a player, not a staff member. unfortunately, we cannot interfere with gameplay so we cannot help you with the player blocking you in outpost.

[forest steeple]

Can you send the error it is giving?

[rigid spire]

levi what is the maximum team in rustoria main?

[zenith raven]

How many satchel brake a simple metal door?

5?

[lilac swallow]

is anyone watching my ticket ore not

any admin online

[forest steeple]

3 satchels and 3 beancans

[forest steeple]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[forest steeple]

Also depends on the server. Main I think you can add up to like 12 people on UI but there is no "limit" to who you can ally with

[forest steeple]

admins will get with your ticket as soon as they can

[lilac swallow]

@forest steeple brother im asking for a admin my ticket is more than 3h im lossing everything there and he will not be activ waiting for the admin to come

[forest steeple]

admins will review your ticket when they have a chance to look at it. Times vary due to the amount of tickets they have to look at, and the amount of admins that are currently active. As it is mothers day, many people are not currently online.

[sleek lion]

the admins are working as fast as they can they are not robots

[forest steeple]

this^

[sleek lion]

your ticket will be looked at you dont need to worry

[lilac swallow]

bro you are just a chat moderator you are there just to helps me with more info, you are not admin dude so dont speak at me like that i was talking with levi not with you

[sleek lion]

did i say something wrong

[lilac swallow]

yes you sait somthing ronge watch you tone and be more respectful to the players, you job is to help me not to be rude im asking for helps becouse a cheater is runing my day and my time there

[forest steeple]

damn that must suck. You should try being nicer to the people trying to help you

[small monolith]

sup

is there a way to make a ticket ? or just in here

[forest steeple]

!ticket

[glass olive]

Hey, @small monolith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[small monolith]

ty

[forest steeple]

np

[small monolith]

!ticket

[lilac swallow]

im trying my best bro te be as respectet i can you can see from the start i have just mailet there and i made the ticket almost 3h ago and this guy is esp and aim cheating

[glass olive]

Hey, @small monolith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest steeple]

f7 him and wait for an admin. spamming in here for someone to look at your ticket is not going to motivate them to look at your ticket any faster. Patience my friend.

[bitter basin]

guys in waiting for support someone it's going to come or i do something else ?

[forest steeple]

what is it about?

[bitter basin]

ban

a veryy old ban xd

[forest steeple]

!appeal

[glass olive]

Hey, @bitter basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[small monolith]

if i report on rust do i need to report on rustoria or nah

[bitter basin]

i can't they remove the possibility

[forest steeple]

f7 and you can make a ticket for it

[bitter basin]

that's the only way

[sleek lion]

you can f7 on rust and make a ticket

[bitter basin]

from where sorry ?

[sleek lion]

!report

[glass olive]

Hey, @small monolith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[bitter basin]

i just presso f7 in the menu of rust or something else ?

[sleek lion]

yes and you can in game to

[sleek lion]

but it also helps if you put in a ticket to

[brazen tundra]

Hello, I can't access the server after the wipe, I don't know why.

[zinc widget]

I got banned for cheater association months ago and when I made an appeal they denied it and I cannot make another appeal what should I do considering I hade no clue I was playing with a cheater.

[long wren]

If the appeal is denied, it is final and there is no other way.

[zinc widget]

That’s bull shit fr

[brazen tundra]

?

[forest steeple]

Can you be more specific to what it is telling you when you try and connect to the server?

[forest steeple]

as is life

[brazen tundra]

he just says I was disconnected

[stuck fox]

@hearty fulcrum The guy with the horse is still at outpost he’s not blocking it he’s exploting he has a horse were you buy the mini copters and he is running there horse into u when I get it and pushing you into a corner to we’re u can’t fly and he is taking your mini and idk how he would even get a horse up there

[forest steeple]

is it only happens when trying to join rustoria servers?

[brazen tundra]

Yes, on other servers I enter normally, after the wipe I was playing normally but I can't enter this one.

[forest gate]

票

[forest steeple]

does it not say anything when you get disconnected?

[brazen tundra]

not only does it say that I was disconnected

If you want, I'll take a picture and send it to you.

[forest steeple]

alr

[cloud gust]

Plz look my ticket

Appeal #85cbae

[long wren]

appeals take 1-3 bussines days

[jaunty siren]

I can't leave a ticket. It does not load data. please check me in the discord. I ask the Russian-speaking administrator

[long wren]

!report

[glass olive]

Hey, @pseudo dew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow beacon]

monday wipe map delete ? bp delete ?

[long wren]

no bp wipe monday server

just map wipe

never bp wipe yea

haha

[desert garden]

admin check Appeal #3ba6ac please

[bright frigate]

Appeal #caa69a@forest steeple

already 2 business days

[long wren]

only admin can review

sir

[bright frigate]

who

my tc is no metal and stone

will be disappear

[long wren]

appeals take 1-3 bussines days

[bright frigate]

please remove the wrong ban

wtf，i buy vip every month

you told me need 3 days？

3 days my base will be disappear

wtf！！！

my team buy vip every month

wtf

@long wrenplease

[silk ivy]

ı need help ı add me neigbhor team ı banned

[bright frigate]

@forest steeple

[long wren]

VIP and appeal have nothing to do with it

[long wren]

!appeal

[bright frigate]

but you cant wrong ban

[glass olive]

Hey, @silk ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bright frigate]

it is wrong！！！

@long wrenIt is irresponsible and incorrect to arbitrarily ban players without identifying the competition. Many innocent players have been banned

[echo crown]

agree +1

I don't care whether my base is still there or not
I just hope you can give me an explanation , give me back my innocence , u guys are slandering me.
I will wait patiently for the admin to handle my appeal #15d136. pls be asap thanks

[long wren]

[balmy gulch]

How do I download the map in advance?

[long wren]

You can download the map in advance a few minutes before wiping it on this channel #wipe-feed

[long wren]

please wait patiently

[modest rose]

How can i report a user in this discord using a password grabber to steal rust accounts.

[long wren]

please send me his discord ID(number) and proof

[safe relic]

is rustoria eu monday wiping today?

[long wren]

yeah eu monday wipe <t:1747058400:F>

[gritty lichen]

Hi admins. Could we please get some eyes on a SEA Long cheater - Ticket #e8c9ff

They are currently active and blatant

[dusty sorrel]

why no ziggurat on eu monday?

[solar grove]

Appeal #abc792
Please check my appeal

[solar grove]

@jagged escarp please check my message

[forest gate]

Where can I check the result of the appeal?

[long wren]

https://rustoria.co/support

[forest gate]

ty

[old breach]

plz throw off the file of the map eu 2x vanila

[knotty crypt]

hi, is there supposed to be a "grace period"? ive been on almost then my wifi shut off for a second.

[long wren]

we have 2minutes

[knotty crypt]

when i got my internet back if got to the end of the queue it mustve been less then 2 minutes

[unreal depot]

is the server full? cause there is a 400 queue that doest move

nvm just did

[cinder olive]

Drones are off?

i can't set ID on them

@raven mist u're the smart one here help out

[polar cedar]

full dma cheater on eu long

everyone reported

can an admin please do something

[forest steeple]

an admin will check the ticket as soon as they can

[thorny magnet]

i cant join to server its say disconect cheating i want to join server for frist time

[forest steeple]

that means you were cheating and got banned for it on our servers

[forest steeple]

!appeal

[glass olive]

Hey, @thorny magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny magnet]

this is my first time entering the server

[forest steeple]

but I bet I can guess that you have been banned on other servers for cheating huh?

[thorny magnet]

no

i dont chave ban on any server

have+

i make appeal

[forest steeple]

cool then you should be able to appeal it.

[thorny magnet]

I think it might be because I bought an account witch rust

with+

[hexed nimbus]

https://help.steampowered.com/en/faqs/view/7E78-08DB-AC21-CE32

[thorny magnet]

so I won't play😭

[pine yoke]

hi

need help with an appeal

[uneven elbow]

I never purchased vip for another wipe on rustorua eu Monday server why is it charging from my card

[sand aspen]

76561197992452226 cheater

[hard jackal]

Yall have a 600 hour rage cheater roaming through US mondays rn 🙂 76561199438035538

[warm zodiac]

hello, i can't cancel vip privilege, i click on cancel button, nothing happens what to do

[compact gazelle]

hello, I have a problem with connecting to server. Who can help me?

[frail quail]

I just tooted

@forest steeple

[forest steeple]

if you set it up on a reoccurring payment then it will continue to charge the card each month. ensure you cancel the subscription if you made one and didn't intend on it

[forest steeple]

what error is it giving you when you try and connect?

[forest steeple]

!report

[glass olive]

Hey, @sand aspen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest steeple]

keep it in general

[compact gazelle]

Disconnected: Couldn't Download Level: procedural_4786_0xHU SmqWqR28uYeMFa1w (Request timeout) @forest steeple

what is it?

[forest steeple]

try and join another official server and see if it gives you the same error. if not then make a general support ticket and an admin will assist you with getting this resolved

[compact gazelle]

I only have this problem with Rustoria servers.

[forest steeple]

alright then make a general support ticket on our website and let an admin take a look into it

ensure to include the error it is giving

[compact gazelle]

ok, thanks

@forest steeple can you send me a link to the website to create ticked

[broken kite]

how long do apeals usualy take?

[hybrid sky]

They are responded to in order

[bleak pond]

Hi, 1-3 business days

[forest steeple]

!ticket

[glass olive]

Hey, @compact gazelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[compact gazelle]

!ticket

[glass olive]

Hey, @compact gazelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lethal yacht]

how do i cancle my subscription

[wispy dirge]

!cancel

[glass olive]

Hey, @lethal yacht

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fathom drift]

where do I go to find us server ips

[forest steeple]

#server-info

[fathom drift]

Thank you

[forest steeple]

np

[marsh path]

wtf monday still down

[lean perch]

hey, i have a problem abt connecting to a server, it says Disconnected; Cheating but i never cheated in Rust in my life

[forest steeple]

!ticket

[glass olive]

Hey, @lean perch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @lean perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clever lance]

!appeal

[glass olive]

Hey, @clever lance

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull plinth]

is there any admins on to ban a cheater?

https://steamcommunity.com/profiles/76561199050131874 staff please

ban this cheater rustoria eu long

hes rage cheating and about to raid me....

[reef crater]

!ticket

[glass olive]

Hey, @dull plinth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clever lance]

Hello we got banned because we playing with cheater ? we are waiting in support because no one of us is cheating

[reef crater]

!appeal

[glass olive]

Hey, @clever lance

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clever lance]

i did but im waiting too make no sense

Because we put a lot of time into a wipe and got banned for no reason so the admin can come into call and speak with us

[dull plinth]

GREAT JOB STAFF

RAIDED BY CHEATERS, THNX

[reef crater]

I understand your frustration, an admin will be with you shortly.

[reef crater]

Please make a ticket with proof.
!ticket

[clever lance]

me and my frined robben waiting for admin in waiting for support

@reef crater how long they need too come for support u think ?

[reef crater]

They should be with you shortly

[clever lance]

ok

[dull plinth]

so many staff online but none to ban cheaters?

[reef crater]

Admin will be with you shortly if you made a ticket

[dull plinth]

i have you guys need to atch him

hes just raging on everyone and im now raided

[reef crater]

Please collect proof as that will help the admins

[dull plinth]

how can i....... if i was a adnmin i could fly around and watch him

but i cant, and im now raided so i cant do anything

i bet if he got alt checked, or hwid check or ip checked

insta ban

[raven mist]

Did you make a ticket?

[dull plinth]

yes

please go slam him

[raven mist]

f7 or on our website

[dull plinth]

website and f7

[raven mist]

Whats your ingame name?

[dull plinth]

velocity

i bet its the easiest ban of your life

[raven mist]

We'll get to it, tnx

[dull plinth]

thanks

hes dead ass out pvping at night with no nvgs

so blatant

[clever lance]

Yunus can u tell how long he need too come for us ?

[raven mist]

We dont handle appeals over discord as only your banning admin handles your appeal - so please be patient and wait for your appeal to be replied to

[clever lance]

Make no sense i ask Yunus and he tell us he is coming

[raven mist]

It makes sense, so please be patient and wait for a reply on your appeal

[clever lance]

so we waiting for nothing in support channel ?

because u only appleas on homepage ?

[raven mist]

Correct, we only handle appeals through our website

[rustic kraken]

Any idea if there is a plan to fix the tigers and panthers running through your base and killing you while you offline and while just in your base in general??

[clever lance]

crazy why yunus said than that ?

we spend a lot of time into a wipe and get banned for no reason

[raven mist]

Yunus is a chatmod. He'd probably thought someone would drag you

[clever lance]

thing is we wanna play the wipe and we need a fast support 😄 and we know we dont cheat ....

[raven mist]

You'll have to wait untill your banning admin reviews your appeal... Just like anyone else i'm afraid

[rustic kraken]

Shenzyy is that something i need to make a ticket about or are they aware of it didnt wanna pile tickets up if this is already known

[raven mist]

That would be something for facepunch i'd assume

[clever lance]

crazy and for this i spend money on our server and wasting time because one of the admins mean we cheating ? and than he need so much time for appeal ???

[rustic kraken]

I was headmod here back in 2019 and didnt wanna pile more stuff on you guys i know how it was then i can only imagine now

[raven mist]

No worries! I can forward it so our devs can forward it to FP if needed

[rustic kraken]

yeah its a pain them tigers are ruthless lol

[clever lance]

can u call me witch admin banned us ?

[raven mist]

Thats not info we disclose

[raven mist]

I feel you, i'll forward it ^^

[clever lance]

Than watch my appeal #9e7d0b and ask him i play so much ur server and had no problems and know

[raven mist]

Like i said above ... Be patient and you'll get a reply soon

[clever lance]

i cant my base is fully open i pay extra money for faster support idk i know u try ur best ....

[raven mist]

You dont pay money for faster support.. Where does it state that?

[clever lance]

no i wanna pay extra money

[raven mist]

VIP or not. The wait times are the same

[clever lance]

for faster support

[raven mist]

Sorry, not something we do

[clever lance]

😭 😭

[still yacht]

is vanilla eu medium premium?

[lyric basalt]

no

[still yacht]

is there any eu premium server?

[pallid vector]

My VAC ban has been lifted, but I'm still banned on the server. I submitted a ticket 7 hours ago. When can I expect a response

@lyric basalt

[clever lance]

one and a half hour later no infos why we got banned come on guys

[forest steeple]

Typically when you try and reconnect it will tell you why you are banned

[heavy wedge]

hey can i file a ticket

most blantant cheating ive ever seen

[gritty sparrow]

yo theres this guy cheating I would like to fill out report dont want to leave base and loose anymore than I already have

lose

[forest steeple]

!report

[glass olive]

Hey, @gritty sparrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest steeple]

!report

[glass olive]

Hey, @heavy wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gritty sparrow]

!report

[glass olive]

Hey, @gritty sparrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall vale]

admin can report a player¿

[rose timber]

!report

[glass olive]

Hey, @tall vale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[proven urchin]

!ticket

[glass olive]

Hey, @proven urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense blade]

Just Installed Rust played for 0hours 1 minute and got ban in Rustoria.co ?

[long wren]

!appeal

[glass olive]

Hey, @dense blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty sparrow]

hey man what do I need to do to get you guys to look at my ticket, this guy just always kills us at the right time everytime with only headshots.

[gritty sparrow]

ill give u 30 just to look at my ticket and review this guy.

[long wren]

👍

[gritty sparrow]

send venmo

[gritty sparrow]

does the base get foundy wiped?

he got banned

[long wren]

remove base?

[hard jackal]

Cheater us mondays

[glass olive]

Hey, @hard jackal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn needle]

What does it mean to ban evasion???????

[long wren]

!appeal

[glass olive]

Hey, @thorn needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!report

[glass olive]

Hey, @stone steeple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

?steamid

[glass olive]

Hey, @thorn needle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorn needle]

76561198861479139

@wispy dirge

@wispy dirge

64

<@&274971100184576010>

[hollow goblet]

i need help with something

if someone could assist me that would bew great

[long wren]

what do you need help with?

[wispy dirge]

Give it 15 min then you can connect.

[thorn needle]

unban?

[wispy dirge]

Yes

[hollow goblet]

I typed in global chat "why is there no niggurat" on accident and im a fast typer. i got muted for 5 days for a simple mistake. if there is a way yall can get rid of it that would be amazing

on mondays

[long wren]

!appeal

[glass olive]

Hey, @hollow goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow goblet]

i alr made a ticket

[hybrid dagger]

@forest steeple

how do i make a ticket on somebody

[smoky cape]

!ticket

[glass olive]

Hey, @hybrid dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tidal grotto]

hi could i ask a staff a question

<@&274971100184576010>

[long wren]

sure

[tidal grotto]

i had a guy come up to me in outpost saying he won scrap if i could see his inventory and he then put handcuffs and a bag on my head in outpost and took me out is this allowed i kinda ssumed u would be safe in outpsot from handcuffs bc they cant see urinventory

[long wren]

He didn't break the rules

[tidal grotto]

but shouldnt u be safe in outpost?

<@&274971100184576010> so now my play experience is ruiend and im stuck in his base and lost my loot when i should be safe in outpost from player inetraction?

[wispy dirge]

Part of the game I am afraid.

[tidal grotto]

shit server

shit admin

[long wren]

why shit server lol

[tidal grotto]

ur right shit admin

[wispy dirge]

Have a lovely night!

[long wren]

contact facepunch

[dense ridge]

what was this guys name? i will report him

[pallid vector]

@wispy dirge <@&274971100184576010>

15 h ago plsss check my appeallll 😄

[lyric basalt]

Please wait patiently, standard response time is 1-3 business days

[echo crown]

<@&274971100184576010>

hi, i got a question about Appeal #15d136
reply said i get banned for playing with/allying with "anakin skywalker"

I have given up the appeal, but at least it lets me know how I was affected without knowing this person. Let me avoid this kind of happen in next wipe. This is not an argument, just confusion.

I've never met this person, and I never act with anyone outside of the team. I don't know this person at all.
And only a few people in my team were affected, some people were not banned.

I hope I can get an answer, thank you

The website does not allow me to appeal again, so I can only ask here, but this is not an argument, just confusion.

I really need help, just clear up my doubts

I don't want to be forced to give up the game next time because of this stranger.

when i get reply said i playing with "anakin skywalker"
i just feel who the fuck this guys

<@&274971100184576010> <@&274980199668645888> pls help.... no need to change my banned, I have given up the appeal , just tell me how to avoid it and Why did this happen?
Pls...

hello.... somebody there？

Please don't ignore me
My request was very polite.

[long wren]

#support message

[echo crown]

okok I will wait patiently for a reply, please be sure to reply me!

thanks

[green shore]

Brother there is 6 am chat mod have no power to help you admins have to check your appeal

[echo crown]

is ok , i just want to make sure not being ignored, I will wait patiently for the reply, please be sure to reply me!

thanks all

[wispy dirge]

You should hear back soon 🙂

[echo crown]

I have confirmed that this person has never been seen before.
However, TC authorization does not require my personal consent. I am not sure who gave me the authorization, but I will wait for the admin's response after investigation. I accept the punishment, but hope to get an explanation.

[echo crown]

thanks !

[wispy dirge]

If it is a ban for playing with a cheater, the ban is typically 7 days in length, so worst case you are taking a weeklong break from Rustoria. I wish you the best of luck with the appeal ❤️

[echo crown]

yes banned reason is playing with cheater
but i totally dunno who is this , and never seen he
and i m sure this ppl never joined my team
i hope get an explanation why did this happen?

like tc authorization? door password?

I accept the punishment, but hope to get an explanation

I don't want to be forced offline again next time without making any mistakes.

[wispy dirge]

We don't give details regarding bans or how we go about banning users.
It'll all get sorted in the end, the big take away from this is going to be trust NO ONE in Rust, short of an IRL friend or people who you have played with a lot in the past

[echo crown]

??

yes i m only play with my fren in real life...

my teammate is my classmates and colleagues

But I got banned in this situation...

i got banned reason is playing with cheater
and this cheater not my teammate and i never seen he
there are no strangers in my team

I was banned without knowing "anakin skywalker" this person is exist or not....

and u tell me "We don't give details regarding bans or how we go about banning users."

Will I still be banned next time if I play normally?
like

this wipe

[echo crown]

I still hope you can check again and reply to me. I will wait patiently and won't even be rude.

If this person joins my team, or if he action with us, I can really understand these explanations.
But actually no. I had never seen this name before I was banned.

I was banned because of a stranger
I have wasted the hard work of the past few days becoz this stranger.
But I hope you can at least explain for my innocence.
I don't want people to think Vicky is a cheater, they are a cheater team, we are not

I hope you can consider the feelings of us normal players. I can also consider your busyness, So I keep my politeness and patience.

thanks

[long wren]

👍

[echo crown]

i said I have given up the appeal, I accept the punishment, actually this is very unfair to us, but we accept it. we respect ur decide
but hope to get an explanation for avoid this kind of problem, I think this request is very reasonable

I still love this game and still hope to continue playing this server on next wipe,

[long wren]

For normal players like us, there's no way to know what issues he has. 🙂

[jaunty horizon]

Dont know where I should go for this but I was a dumbass 14 year old (3 years ago) and scripted to get into a clan, been wanting to play main servers ever since. Is it a lost cause or what

[echo crown]

i seen ur reply : he is cheater
yes i knew he is cheater after i get banned and admin reply becoz this guys , but what does this have to do with me?
i said If this person joins my team, or if he action with us, I can really understand these explanations. But actually no. I had never seen this name before I was banned.

My English is poor, but I still hope we can communicate.

[long wren]

are you banned rustoria?

[echo crown]

@wispy dirge hmm... will you still answer me after investigation?

[jaunty horizon]

Game banned 1095 days ago, bought the game a couple months later on a different account and I assume im ip banned?

[echo crown]

@long wren will admin still answer me?

[long wren]

appeals take 1-3 bussines days

and banning admin can reply your appeal

[echo crown]

appeals is denied , i just wanna know how to avoid this kind problem , will I be banned again for this kind problem? becoz a stranger?

I have given up the appeal, I accept the punishment, we accept and respect ur decide
but hope to get an explanation for avoid this kind of problem, I think this request is very reasonable

As long as the admin agrees to give me a reply, I will wait patiently.

[long wren]

👍

[echo crown]

so will admin reply me?

[long wren]

i dont know

[echo crown]

Hmm, am I being ignored?

[lone geyser]

Do we know when US small will be back up?

[long wren]

forwarded to admin

[lone geyser]

Thank you!

[echo crown]

?

then how about me?

[lone geyser]

well i mean

[echo crown]

Is this an unfair treatment?

[lone geyser]

i might not get a response soon

but it was forwaded for the admin to respond at some point

so i wouldnt say so

[echo crown]

。。。

Hmm... Is my situation a misunderstanding or mistake by the admin?
So you are ignoring my comments and not answering me?

[winter leaf]

how long restart take

[long wren]

10~20min

[wispy dirge]

V1cky, your situation sucks, I've been in your shoes way back when.
We don't give any details regarding bans.

Something took place that lead to you/your team getting banned for playing with a hacker. We won't go into details about it, aside from what you were told in your appeal.

Your ban will be up in 6 days, at which time you may connect to the Rustoria Rust servers and enjoy playing.

[gilded sinew]

any word on us small?

[lone geyser]

thats what im waiting on as well

from hopefully Bull.Rivver

but they might not know, possibly another admin might know/are dealing with it

[wispy dirge]

Working on it at the moment, please stand by.
Will have an estimate on when it will be up.

Please use this time to go grab a drink, get in a good stretch and grab a snack ❤️

[echo crown]

still will i get banned becoz a person i nver seen never know?

[wispy dirge]

Sadly that is the case sometimes.

[winter leaf]

what happen if someone report me ?

[lone geyser]

Thank you! is that going to be in here or in annoucments for the time?

[echo crown]

I just want to know how to avoid, that is why i asking here

[wispy dirge]

Just here for now.
Should not be too long

[carmine parrot]

is server down

[gilded sinew]

Appreciate you B ❤️

[long wren]

If your account has no issues, nothing happens.

[echo crown]

I just want to know how to avoid this kind problem, becoz i am only play with my real life fren in this wipe, and i get banned by a stranger i never seen

[carmine parrot]

is server down

[long wren]

which server?

[raven mist]

So dont team up with randoms, be careful who you ally with

[echo crown]

???

[carmine parrot]

eu monday

[lone geyser]

US small is currently down, working on fixing it

[long wren]

i think coming soon

[echo crown]

i nver team with random, they all my fren in real life, i get banned becoz a stranger

[lone geyser]

or admins are working on fixing it

[raven mist]

So one of your teammates invited/played with them

[echo crown]

@wispy dirge pls dont tell me this is a unfair decide, i still belive ur Work attitude

[echo crown]

nonono , this guys never join my team

[wispy dirge]

It is not an unfair ban.

[raven mist]

Hmm

[wispy dirge]

Work in progress ❤️

[echo crown]

wait wait wait

i never seen this guys and this guys never join my team , i make sure !!!!

[echo crown]

i never seen this guys and this guys never join my team , i make sure !!!!

[lone geyser]

All good, just worried i wont get to my stuff because my pc loads the game slowly

someone might find my body before me

[echo crown]

@wispy dirge @raven mist can pls tell me wat happen is it?

if it is a fair ban , u will tell me right??

shenzyyy said never team random , yes we do it

....

[lone geyser]

US small is up! thank you admins

[gilded sinew]

❤️

[echo crown]

i can wait 7 days , but u cant slandering me as a cheater

If this is a fair decide, you can tell me, right?

[echo crown]

Why don't you tell me if there is not an unfair ban

[lone geyser]

Listen man, I gotta say, admins could ban you permanatly if they wanted to because of association with a cheater.

I think its gracious for it to be 6 days

[echo crown]

你知道我发生了什么事吗

[echo crown]

did u know what happen on me

[lone geyser]

i read

[echo crown]

? so how i avoid this?

[lone geyser]

what you said but i am not going to comment on this anymore because its not my place

[echo crown]

what did i wrong?

?

[echo crown]

bro , becoz u cant explain it too

[lone geyser]

cheerio

[long wren]

🤨

[echo crown]

@lone geyser i get banned , reason is playing with cheater , and my teammate all my real life fren , i never see "anakin skywalker" this ppl.

@lone geyser Please don't meddle in other people's business just to show that you are a gentleman.

If you were me, you wouldn't necessarily be able to speak as calmly as I do.

[lone geyser]

Why did I die?

@wispy dirge

[echo crown]

@lone geyser i get banned , admin said it is not an unfair ban but We won't go into details about it, aside from what you were told in your appeal.

if it is fair , y he cant tell me?

did u really know wat is "fair"?

[wispy dirge]

Could be due to the reboot.

[lone geyser]

I understand but i dont know how im going to recover all my stuff

[echo crown]

@wispy dirge i get banned , admin said it is not an unfair ban but We won't go into details about it, aside from what you were told in your appeal.
if it is fair , What's the secret here?

@wispy dirge
If this is the rule, then you have to tell the players. y u said u wont go into detail?

@wispy dirge So did the admin ban me because of his personal mood?

[raven mist]

Can you stop already and read. You are banned because of your team inviting in a cheater. Now stop arguing about it

[echo crown]

........

[echo crown]

I don't understand why you answer my questions and want me to be quiet

[raven mist]

I literally responded

[echo crown]

I am the captain of the team. I have never invited this person.

[raven mist]

your team

[echo crown]

This person has never joined my team.

yes my team

[raven mist]

they sure did. Maybe have a good chat with your team

[echo crown]

Is this slander??

[raven mist]

[echo crown]

bro dont be rude ok?

@raven mist My teammates and I have never met this person before, how do we send an invitation?

[lone geyser]

Hey Shenzyyy, me and my teammate both died

[raven mist]

Could be because of #announcements

Nothing much we can do about that

[lone geyser]

So if we cant recover our stuff, its on us?

[raven mist]

Im afraid so yes

[wooden trellis]

Toria small laggin soo bad rn

[long wren]

#announcements message maybe

[lone geyser]

Is the lag going to clear up any time soon?

[long wren]

We'll keep you informed whenever there's an update #announcements

[wooden trellis]

Rough only night i can try for bps

[lone geyser]

I just think its very unfortunate and made us lose a whole lot of loot from this

any word?

im starving to death and im trying to recover my stuff but i have some scientist in the way

My friend just drowned

This is getting absurd, is there anything we can get help with?

[wooden trellis]

its been a hour ....

[wet oyster]

uh- i friended these two kids at fishing village and let them in my base- now I am banned. i've never cheating and bought VIP here for almost a decade now

rustoria monday please unban me and my duo

[sinful thorn]

lol wat i seen

[tardy dove]

can someone look into my appeal... banned for stupidity

any admins here?

[long wren]

banning admin can reply

[long wren]

!appeal

[glass olive]

Hey, @wet oyster

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy dove]

@long wren can you clarify a bit

how do i know who the banning admin is?

[long wren]

You don't need to know banning admin, just wait for the response to the appeal.

[tardy dove]

bans come in quick appeals up in the air seems kind of unfair 😦

[wooden trellis]

Crazy any guess of eta

[lone geyser]

genuinely terrible losing 2 whole inventories and a fuck ton of loot because of this. If there is anything that can be done, please let me know. Im logging off for the night now since I cant play

[near halo]

can anyone check why us small is so laggy?

[long wren]

#announcements message

[pine hedge]

can i get answer to my appeal?

2 days ignoring

i got fake ban evasion for using vpn , appeal it and 2-3 days no answer

[long wren]

appeals take 1-3 bussines days

[gleaming compass]

lmfao some people just special

[wispy owl]

Who do i dm the free vip tik tok screenshot

[wooden trellis]

US Small Still down bro ;/

[near halo]

do we know when its gonna come back up?

[carmine ridge]

how do i report a player through ticket

[long wren]

!report

[glass olive]

Hey, @carmine ridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[carmine ridge]

thanks

[dry forum]

i tried to play the au premium server but it wont let me joined because it says im cheating even though i havent done anything

[wet pulsar]

support hello?

[long wren]

hello

[wet pulsar]

i wana get this ban evasion thing lifted from Rustoria

its a false ban ( can literally check my steam )

[long wren]

!appeal

[glass olive]

Hey, @wet pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wet pulsar]

played over 2k hours since the false ban and havent had a problem with any other server

[wet pulsar]

i cant, i appeald when it happed a year ago

[sick heath]

yoo is ur pfp the guy from weak hero?

[wet pulsar]

wont let me appeal again

[dry forum]

why does it say im cheating and cant join server

[long wren]

Was your appeal denied a year ago?

[long wren]

ye

[long wren]

!appeal

[glass olive]

Hey, @dry forum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick heath]

i got an issue as well rq

[wet pulsar]

yeah because i was using US vpn while i was in Germany which gave me a diff IP and i was told the IP i was givin was a hackers IP and it was a mistake

[sick heath]

i gambled all my skins few months back and i wanna playu premium cant i just buy like the packs instead?

[wet pulsar]

but i havent been able to appeal it cuz it got denied a year ago... but i havent had any problems with ANY other server since then

idk why i got ban evasion on rustoria

[long wren]

If your appeal is denied, there is no other way.

[wet pulsar]

???

Really ? so admins can just ban ppl for fun ?

@long wren nice to know ty

[broken pond]

im trying to report someone but the support site is not working for me

[wet pulsar]

i love how the page says " u may have been banned due to the use of a VPN "

yes is says vpns are allowed ????

@support

yet(

[broken pond]

@long wren can you send this ticket to the admins Ticket #638ee1

[karmic zodiac]

!report

[glass olive]

Hey, @karmic zodiac

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[night dragon]

Hi, How can I create a ticket about my friends be banned (playing with cheater)

[solar grove]

can one of the admins write to me in private messages so that I explain to him something about my ban and I'm sorry, it's not my fault and I ask you to remove the ban

because there has been no response to my Appeal ticket #abc792 for the second day

[neat pumice]

You cannot appeal on behalf of your friends - they must submit an appeal themselves

[night dragon]

Appeal #d55128 can you help me ?

[neat pumice]

Appeal response times are 1-3 days, so you're still within the scope of that - DMing admins won't speed up that time unfortunately

[night dragon]

I think its vpn ban. Ez to check

[neat pumice]

Resolved

[night dragon]

One of my friends vpn ban too. Can you help? She dont have discord. She cant make a appeal

[night dragon]

Thank you

76561199117875283 this is her 17 number

[raven zodiac]

can ı report a cheater hear?

he said that he is a cheater

[long wren]

!report

[glass olive]

Hey, @raven zodiac

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take report in discord

[raven zodiac]

!report

[glass olive]

Hey, @raven zodiac

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven zodiac]

ok thanks

[frank rain]

Is there any admins that I can talk with? It is regarding about a false ban

[long wren]

please make an appeal on our website https://rustoria.co/support

[near trellis]

Hey Guys I got a false temporary ban this morning as playing with a cheater . On Rustoria US Mondays I was playing solo and joined the team UI of the neighbouring group so they did not kill me

What resources do I have to provide to prove my inocence?

[forest steeple]

!appeal

[glass olive]

Hey, @near trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank rain]

I already did

[long wren]

Is the appeal pending?

[near trellis]

Im appealing this ruling as I want to still play the rest of the wipe

[long wren]

👍

[near trellis]

I already appealed before writing this message, I forgot to make it clear

[long wren]

You can make an add appeal to an appeal you have already submitted.

https://cdn.discordapp.com/attachments/1330325820215922761/1330623095408562176/appeal2.png?ex=68244913&is=6822f793&hm=0271c90cbf50a2f3ea40df6e71c3395f898603347e1767aa5dd72b4c99229002&

[cinder olive]

are drones off?

[long wren]

yea

[cinder olive]

why so

[near trellis]

Appeal #5110a3

[robust wasp]

Ticket #b80975 fast check please, cheater

Ticket #b80975

[young spoke]

Appeal #5fb2d2

[queen geyser]

where do i appeal?

[young spoke]

https://rustoria.co/support/appeals

[queen geyser]

ty

[civic wing]

yo im tryna get into the map preview server i think the ser cap is set to 0 so im jsut sitting at a que screen

[long wren]

you need vip

[civic wing]

for medium?

[long wren]

Yeah vip of your desired preview server

[near trellis]

how many hours ban appeal normally takes?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tepid blade]

How can I check the progress of my appeal?

[long wren]

https://rustoria.co/support

[tepid blade]

But I did not see the appeal message I just submitted.

[long wren]

appeals take 1-3 bussines days

[pure bronze]

brother why did I get banned for no reason and why waiting for over 16 hours like wtf is this dumbshit

banning 3k hour 5kusd inventory player insta like wtf is wrong with you guys

even have 20+ vip purchases on your server lmao wtf dude

some noob admin banned me and I have to wait 1-3 (business) days lmao

[raven stratus]

VPN is banned, is there any administrator to help me deal with it? Each of us has purchased VIP

#cb5faf

no

[normal orbit]

I'm a chatmod, what do you need help with.

[near trellis]

been playing rustoria for 4 years..

[raven stratus]

me too

[pulsar walrus]

Hello, I'm trying to enter the US Monday server, and I can't, I'm experiencing exitlag because I live in Brazil, is that why? Is there no way to give me permission? Because the ping is high

[raven stratus]

you need VPN

i from China

[pulsar walrus]

I use vpn, exitlag, automatic, but the server is not letting me in

[long wren]

appeals take 1-3 bussines days

[raven stratus]

me too

[raven stratus]

i konw

[near trellis]

do you guys just not have a look at appeals?

I see a bunch of people here complaining

Second time rustoria false bans me, last time was 2 years ago and I got unbanned

[long wren]

if you dont need any help please move #general

[raven stratus]

me too

[long wren]

!report

[glass olive]

Hey, @meager marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near trellis]

Appeal #5110a3

[long wren]

You just have to wait for the response to your appeal. please move #general

It may be muted

[near trellis]

whats the point of having a bunch of chat mods if the appeals arent getting read??

promote these people to actual admins ffs

is there no admins in rustoria?

[long wren]

last warn please move #general

[long wren]

No

[meager marsh]

https://steamcommunity.com/profiles/76561199763900485/ rustoria us mondays cheater in the snow, obviously cheating

[unique dune]

very blatent aswell insta headshots hes a knower aswell

[gleaming shadow]

please make a ticket and wait untill someone respond to your ticket

[meager marsh]

!ticket

[glass olive]

Hey, @meager marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager marsh]

How quickly is there gonna be an response on it?

Since we cant really get out off base haha

[near trellis]

apparently its 3 days according to the other chat mod

[meager marsh]

Ticket #c1c1f9

[gleaming shadow]

admin gonna respon as soon as possible

[meager marsh]

Alrighty, appreciate the quick response !

[civic glade]

smae thing here pal, been waiting fort 3 days already

[near trellis]

..

[night dragon]

Hi, Vpn Ban for help? #f3164f

[normal orbit]

We don't ban for vpns, but an admin will still look at your ticket and respond, this can take 1-3 business days.

[wispy dirge]

wait 15 min and you should be good to go.

[night dragon]

tHANK YOU

[winter stratus]

how guy named spring isnt banned on eu mondays he told me he has cheat in voice chat and was telling what gear we have and our positions thruu wall

[patent pelican]

@wispy dirge I was just sent a fishing link

[tall jay]

tickect #1371899657726332928

[lyric basalt]

!report

[glass olive]

Hey, @winter stratus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near trellis]

Hi, False Ban on Rustoria Mondays? #5110a3

US mondays

[night dragon]

Can you help me solve my friend ticket #cb5faf ? same problem

[near trellis]

last time they dealt with me in minutes, now It takes days it seems

[frail steeple]

hello admins

[median pendant]

I'm still waiting on an unban from a false ban I got like 9 months ago, better get ready to wait

[frail steeple]

@lyric basalt

[lyric basalt]

Hello

[frail steeple]

rustoria only VAC bans cheaters or monthly bans etc. are available?

[near trellis]

My dear friend could you take a look at my false ban? I dont normally play rust but I`d like to play the remainder of the wipe https://steamcommunity.com/profiles/76561198129458246/ #5110a3

[lyric basalt]

Not home atm so please wait

[lyric basalt]

Cheating ban are permanent not monthly

But not sure if I understood what you mean coreectly

[tranquil grove]

Hi, can you hlep me solve this ban due to VPN? Appeal #6d5b9a

[near trellis]

👍

[fair otter]

have admin ?

[quaint sand]

is there any way i can get same graphics from texutre_memory_budget command?

[median pendant]

@lyric basalt It's been almost a year since I was false banned for cheating, will there never be a chance for me to re-apply? I've heard the "result of appeal is final say" but like common....

[fair otter]

admin @ me

[night dragon]

I have be wrong banned twice in 3 hours. Could it be anti cheat problem?

[exotic hollow]

random question: does Rustoria run on Oxide or Carbon?

[grim kayak]

any admins on?

that could jump on call quick

[wispy dirge]

Can't join the call, what's up?

[grim kayak]

just wanted to imform abour super cheter

dont know how it works really

[near trellis]

are you able to answer appeals right now?

[wispy dirge]

Your appeal will be processed by the banning admin, you will need to wait for them to reply.

[grim kayak]

i have f7 reported a guy names spring on eu mondays rage cheating!

[wispy dirge]

?report please create a ticket and we will come take a look

[glass olive]

Hey, @grim kayak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grim kayak]

Ticket #c289a3

[wispy dirge]

We will come take a look soon

[grim kayak]

thx man

[final needle]

can someone help me i am in channel

@stiff widget

<@&274971100184576010>

[sturdy terrace]

What's up?

[final needle]

i am in channel

[sturdy terrace]

I can't join vc at the moment. Could you ask your question here?

[final needle]

basiccly i got banned the couse was playing with cheater i didnt know he had some softwear i i want to keep playing as soon as possible

Rustoria eu mondays https://steamcommunity.com/profiles/76561199053269789/

[young spoke]

<@&274971100184576010>

Can you please see my application for appeal #5fb2d2

[near trellis]

https://steamcommunity.com/profiles/76561198129458246/, I got banned because I Joined the Team UI of the neighbour group so they did not kill me as I was solo, I want to keep playing on rustoria this week solo in my base I really enjoy playing on rustoria

Rustoria US Mondays

[median pendant]

bump

[lyric basalt]

bump

Your ban is correct and will remain

[median pendant]

But it's just not

I've played on your servers for 5 years, streamed on your servers, have almost 7k hours in the game, play fps games semi-pro with evidence in my ban appeal, and got banned on a wipe where I had played 11 hours and owned 4 sars?

I don't understand how anyone could think a ban like that is reasonable, doesn't add up at all

[wet oyster]

yikes thatdoes't give a lot of hope for me- i got banned last night i've VIPd this server for like 8 years and befriended some idiot at fishing village last night that was a hacker

i don't even PVP- and i'm banned for cheating

i'm an RP farmer

[median pendant]

Yeah idk bro, I got banned while owning a fish farm and a vending machine shop selling crossies and nailguns 😂

[wet oyster]

yeah i fish farm too- like why the hell would i cheat

and buy VIP for 8 years

[median pendant]

It's funny how an admin can investigate a legit player and conclude that their cheating, especially like in my case where an "experienced admin" did a "thorough investigation"

[wet oyster]

beats me man- i wish they would have looked into my case a little further- then again i'm still in the appeal process

[median pendant]

I've played 4k hrs since the ban and still have no bans on any other servers and I'm not game banned either, please make the logic add up

[median pendant]

My banning admin is 100% just biased

I wish they removed the rule that only the banning admin can deal with the appeal, makes no sense

[wet oyster]

yeah some people don't like to be corrected when they make a decision

[median pendant]

If the admin banned you thinking you're cheating, you're obviously gonna struggle proving them otherwise because they already believe you're cheating

[median pendant]

Yup

[lyric basalt]

!steamid

[glass olive]

Hey, @wet oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wet oyster]

76561198112821538

[median pendant]

@wet oyster Hope you get unbanned bro, keep in mind you're apparently only allowed to make one appeal, so make it count, add all the information possible into it

[wet oyster]

thanks man- i'm a HS math teacher and a friendly rust RPer so i hope so

and if i do get unbanned my bases upkeep has for sure expired 😦

[lyric basalt]

Your ban is temporary for 7 days for playing with a cheater, feel free to make an appeal

[median pendant]

I wouldn't count on being unbanned before your base decays atleast XD

[wet oyster]

okay, I made an appeal but I guess I can just wait it out. thank you marzy

what i've learned: never team with anyone you don't know haha

[near trellis]

My base is decaying right now and I was solo..

[median pendant]

Welp, I'll try again in a few months, all I have to say @lyric basalt is that you guys should really look into my situations and figure out what went wrong, because I'm telling you guys that whatever detected that I was cheating, was a false-positive. Rustoria seem to be very confident in their ability to catch cheaters, so stupid mistakes like this shouldn't even happen.

[near trellis]

I befriended neighbouring neighbour group just to join there team and got association

[reef crater]

!appeal

[glass olive]

Hey, @near trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near trellis]

Appealed a about 9 hours ago, still waiting

The banning mod/administrator hasnt come online ever since

[reef crater]

Did you provide necessary proof as well?

[near trellis]

Theres no proof I can provide besides in-game proof that I had my own base with solo locks, and at the time I got banned sleeping there while the neighbour group had there own base, Ive been playing rustoria for nearly 5 years..

the ban is temporary but I want to appeal it so Ill atleast be able to enjoy my time on the server while I still can

next week ill be off to work again..

I was not online during the moment I was banned

https://steamcommunity.com/profiles/76561198129458246/

Rustoria US Mondays

#5110a3

What is making you guys take so long to answer of give me atleast some feedback? last time 2 years ago when I had a similar situation happen to me I got nearly Instant response

[reef crater]

An admin will be with you shortly.

[near trellis]

Alright

[arctic cradle]

Hey team. How do I put in a ticket to report someone?

[shy remnant]

!report

[glass olive]

Hey, @arctic cradle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy eagle]

Hello,
I was banned on your server even though I haven't even played on it yet. I don’t use any third-party programs or cheats, and I’ve never been banned on any other servers before.

[long wren]

!appeal

[glass olive]

Hey, @icy eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[icy eagle]

I’ve already submitted an appeal and just wanted to follow up because I’m really looking forward to playing as soon as possible.

[near trellis]

same position here, they dont reply been waiting for 11 hours total

[icy eagle]

🥶

[near trellis]

seems like they hand out false bans and just ghost you when you try to appeal them, Just let me play lord

[icy eagle]

I don't even understand why I got banned...
And because of a system error, I now have to wait a long time.

[formal thorn]

I understand that I’ve been permanently banned from Rustoria and I’m not expecting to be unbanned. However, my brother, who has his own separate account and no history of bans, is now affected because we share the same IP. I take full responsibility for my actions, but I don’t think it’s fair for him to be punished for something he didn’t do. I’m asking for support to make sure his access isn’t impacted.

[near trellis]

wtff why u cheat bro

[formal thorn]

only responding to admins

[forest steeple]

Prob should of thought about that before you decided to cheat

[formal thorn]

bro i am not going into that i still believe its a false ban but i dont even care to play just unban my brother

[forest steeple]

So now it's a false ban?

[formal thorn]

like just hardware ban me and unban him

bro

[forest steeple]

IP ban so people like you don't come back on another account dude XD

[formal thorn]

im saying thats what i believe but i do not care to play the game ever again so just ban me and not him

like there has to be a way to do that

it is 2 seperate accounts that you can see that we play at the same time showing its 2 people

[forest steeple]

You are more than welcome to submit an appeal and fight the ban but it will unlikely yeild any positive results for you

Wait so yall share a pc with two different accounts?

[formal thorn]

no

2 diffrent computers 2 diff accounts

thats why its not fair for him to be banned

[forest steeple]

yikes i bet your brother is pissed at you

[near trellis]

he probably is if real story

[formal thorn]

so your saying there is nothing you can do

[forest steeple]

i am a mod so no there is nothing that I can do but give you advice on what you should do.

if you believe the ban to be false then i would recommend your brother making a appeal ticket. However considering the circumstances, and legitimacy of your claims, it will most likely get denied

[formal thorn]

what do you mean the legitmacy of your claims i have not claimed anything other than believing its a false ban

and have already been denied

and can not do another request so what you are saying is just not correct?

[forest steeple]

if an appeal is denied then it is final and nothing more can be done for your case. I wish you the best and hope you stop cheating

[formal thorn]

i am not cheating and like i said i do not care about being unbanned at all so why even mention that? only trying to get him unbanned which you can clearly see we are 2 diff people

also since you can not do anything just let me talk to someone who can actaully do anything

[mighty yew]

@forest steeple bro thinks scripting is not cheating hes to much of a brick to talk to no point in waisting time on him

lets just hope my appeal will work if not i guess im cooked

[forest steeple]

like i said before, if an appeal is denied then there is nothing anyone can do about it.

they do not go back on denied appeals

you need to accept what has happened and move on

[mighty yew]

thank you levi for telling him how much of a brick he is

[tranquil grove]

Appeal #6d5b9a

[arctic cradle]

Sounds like the consequences of your actions. Might be a good lesson in learning how your decisions effect others., including your brother.

[forest steeple]

this^

[formal thorn]

same thing happened to me on moose for me to get unbanned 2 days later maybe shitty admins?

on torias part

[arctic cradle]

Hell of a coincidence for it to happen twice unfairly to just you huh

[mighty yew]

shitty admins when you got banned for cheating it was better on there part because you were scripting but you know shitty admins

[near trellis]

Appeal #5110a3
12 hours ago

[forest steeple]

admins will get to it when they have time

[near trellis]

he had time to ban me falsely while I wasnt even online now I have to wait 20+ hours for him to respond

Im here on this channel asking for feedback for hours on end

[quaint parrot]

where can I report cheater?

[near trellis]

https://bans.rustoria.co/ or F7

[forest gate]

Where can I view the appeal result?

[near trellis]

https://rustoria.co/support/appeals

[forest gate]

The administrator did not handle my appeal.

[near trellis]

its saying pending or approved or denied?

[forest gate]

Pending determination

[near trellis]

how many hours has it been yours?

[forest gate]

Two days ago, the appeal was made.

[near trellis]

wow holy shit im fucked then

I got banned and admin told me the guy who banned has not been online yet

thats been about hours already

[near trellis]

#5110a3

how much do I have to pay for someone to have a look at my appeal?

[icy eagle]

The funniest part is that I got banned for no reason. I didn’t even have time to wake up on the server.

[near trellis]

me too SAME THING

my hypothesis is that they handout as much false/ temporary bans out to meet admin deadlines or something

[unborn gull]

2 people cheating 20 min at d18 on us mondays

at my base hello ?

[icy eagle]

u use this thing "RUST with gpu skinning"(its beta version rust)

[unborn gull]

<@&874995535881326632>

[near trellis]

??

[icy eagle]

i send u pm

[near trellis]

<@&274971100184576010> its been 20 hours you guys gave me a false ban, I keep asking for a chance for some feedback

[forest steeple]

appeals can take 1-3 business days

[forest steeple]

bro wut XD

[zinc widget]

someoe from support drag me to vc please

[forest steeple]

can you tell me about what you need first?

[zinc widget]

about a unbanned that i was banned while logged off

[forest steeple]

so you were unbanned and then rebanned?

[near trellis]

nice englih

english

[forest steeple]

honestly lost me on that one XD

[zinc widget]

no i got cheater banned while i was logged off someone in my team was cheating

mb i typed it too fast

[forest steeple]

so you got an association ban?

[zinc widget]

yes

[near trellis]

holdon rustoria mondays? @zinc widget

[forest steeple]

!appeal

[glass olive]

Hey, @zinc widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc widget]

i did appeal they denied it and said it was my fault even tho i was logged at the time at work

[forest steeple]

make a appeal ticket to fight the ban

[zinc widget]

wont let me make another appeal now

[stuck laurel]

https://steamcommunity.com/id/1tapp1less/

[forest steeple]

then there is nothing you can do about the ban against you

[near trellis]

was it today ur ban?

[stuck laurel]

get this kid out of the server rn

[near trellis]

rustoria mondays?

[forest steeple]

!report

[stuck laurel]

yes

[glass olive]

Hey, @stuck laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck laurel]

!report

[glass olive]

Hey, @stuck laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near trellis]

@zinc widget

were u banned on rustoria mondays??

[zinc widget]

yea

[near trellis]

this morning??

where was your base??

[night dragon]

I have 3 teammates be banned on EU MONDAY even we didn’t played this server

[near trellis]

nvm

[forest steeple]

!appeal

[glass olive]

Hey, @night dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[night dragon]

I be banned twice last night and get solved. But my friends have to wait 1-3 days tomorrow is wipe day.

[icy eagle]

same

[forest steeple]

admins will handle the tickets when they can

what did they get banned for?

[near trellis]

promote @forest steeple to admin only active guy in this shit

[night dragon]

The first banned reason is playing with cheater. Then admin help us solve very soon. Like 2 hours later, we got banned again

[forest steeple]

for cheater association?

[night dragon]

No, we never played with cheater. It likes IP ban

On EU Monday server

We have not played on this server

[forest steeple]

so yall live in the same house or something?

[night dragon]

Yes, we are 20+ big clan. Only 4 be banned

[forest steeple]

how good is your English speaking?

[night dragon]

Enough for communication

[forest steeple]

you want to join the support and better help me understand what you are trying to say?

[night dragon]

Yes

[forest steeple]

https://discord.com/channels/274965952116817920/368790610783764480

[hazy violet]

Rust+ app is not working on server Rustoria.co - AU Premium. does not come up with paring option in game menu when expecting to press "pair". does this server have rust+ enabled? has anyone else had any luck?

[tranquil grove]

[limber lion]

Appeal #1ef67b How long do I have to wait for the appeal to be reviewed?

[north bone]

i got banned for "playing with cheater" is this ban permanent i did not know he was cheating

[winter gust]

can i get an admin plz

on rurstoria us monday

im like 90% sure this guy is cheating

[raven mist]

!report

[glass olive]

Hey, @winter gust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[north bone]

?

CAN U ANSWER MY QUESTION please

[sour tinsel]

Does it not tell you how long the ban will still be active when you try loading up the server?

[open grail]

It generally does unless its a "please come to discord" request

[sour tinsel]

There you go @north bone try loading up the server and see what it says.

[open grail]

!appeal Association isnt typically a perm ban first offence, you need to make an appeal here

[glass olive]

Hey, @north bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north bone]

ok

[robust wasp]

why so mini online in monday?

[tough bane]

Not sure if any admin is online already. Eu Mondays has a lag delay up to 2-3 seconds. Accuring randomly within the alst 3 minutes.

[tough bane]

Like the hell is that

[pine apex]

can someone join support please

[tribal merlin]

US main seems to have shit the bed

[hallow cobalt]

Is US-Mondays down currently?

[sharp sinew]

idk i got disconnected and cant reconect

[tribal merlin]

same

[teal harness]

fuck these servers lmao

[sharp sinew]

ok good then its the server atleast

[teal harness]

swear

[hallow cobalt]

^

I restarted thinkin it was an issue on my end

glad we know it's a server side issue and it should be up soon ❤️

[shy remnant]

US Servers : #announcements message

[pine apex]

need someone to join support

admin please

[hallow cobalt]

yo dior click the highlighted msg.

cuddi spelled it out for u

if it's a provider issue it's out of there hands

[frank stump]

how fast is soon

[hallow cobalt]

not an admin cuddi

[pine apex]

nah its not about that

im au not us

[hallow cobalt]

aussie boi

[pine apex]

yessir

ive been banned for cheating but ijust bought this pc off my cousin today

and i dont run cheats

[hallow cobalt]

ow no

[pine apex]

yeh deadset

my 2k hour account

all i did was load into rtg and it kicked me

[hexed nimbus]

!appeal

[glass olive]

Hey, @pine apex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine apex]

yeh i did bro

just sitting in support waiting for someone

already made a ticket to

[pine apex]

thats crazy

fair enough tho

[cursive hornet]

guys,anyone know what to do with this error?Couldnt downloar level (unable to complete SSL connection)

[terse jungle]

zzz

[terse jungle]

im so sorry but u r a shit

DONT CHEAT NEVER AND EVER

PUSSY

[knotty turtle]

<@&874995535881326632> how long am i banned for

[livid vault]

I’m glitched in some raft thing on eu Monday can admin help me name is ghost

[lyric basalt]

!steamid

[glass olive]

Hey, @knotty turtle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[knotty turtle]

76561199839049441

this is the second time ive been banned bc ive met someone on rust discord and theyve been cheating so bs

[livid vault]

Please man I need admin in eu mondays I’m glitched

[lyric basalt]

Unfortunatelly we cannot interfere with gameplay

[lean perch]

an admin pls read my ticket it's been 2days Appeal #dd395d

[lyric basalt]

Seems like you are banned for playing with a cheater for 7 days

[livid vault]

But it’s a game issue I’m stuck inside the wooden raft in the ocean

[lyric basalt]

Nothing that we can help you sadly

[lean perch]

can you guys tell me why im banned, i didn't play rust in along time, i can play on other servers but on rustoria says Disconnected:Cheating 76561199094451928

[heady storm]

what should I do if I get this error when logging in to the server?

[pulsar fable]

isconnected: Couldn't Download Level:
procedural_4000_Rh9F4r_ymUmm4gynJf8d-Q (
HOW FIX BROTHER?>

[knotty turtle]

<@&874995535881326632> how longs my ban

[lean perch]

some1 responded to u aden

[pulsar fable]

<@&874995535881326632>
Disconnected: Couldn't Download Level:
procedural_4000_Rh9F4r_ymUmm4gynJf8d-Q (

HOW FIX BROTHER?

[lean perch]

<@&874995535881326632>

[thorny dune]

You can try to download the map from here and drag it into your maps folder #wipe-feed message, a VPN could also work

[pulsar fable]

Disconnected: Couldn't Download Level:
procedural_4000_Rh9F4r_ymUmm4gynJf8d-Q (

HOW FIX BROTHER?

[thorny dune]

Which server are you trying to connect to?

[pulsar fable]

rustoria mondays eu

[heady storm]

towards Europe

[thorny dune]

You can try to download it here as well, if it works, drag the map into your Rust maps folder #wipe-feed message

[lean perch]

.

[robust wasp]

200 ping monday

wtf

[pure ore]

Appeal #dd395d

[pine apex]

Can someone look at my ticket please

[pine apex]

?