support

[smoky rose]

yes

can i just join vc and show u the proof?

waiting for support call

[open grail]

No I'm a moderator i can't see it. Have you tried making a separate ticket or the appeal option or is it all booting you out?

[smoky rose]

yes

[lyric basalt]

You dont need to show it in voice, make an appeal and include the proof there

[uneven ginkgo]

do yk any mods

[smoky rose]

cant wont let me

[uneven ginkgo]

are you slow that shi wont work dumbass

he siad that already

[smoky rose]

?

[open grail]

No need to say that thanks

[lyric basalt]

Send me DM with your steamid

[smoky rose]

ok

[lyric basalt]

Will have a loook

[smoky rose]

sent

[uneven ginkgo]

man if you dont hurry tf up

https://media.discordapp.net/attachments/844085037691306014/844086894115553311/crawlinggremlin.gif

[smoky rose]

@lyric basalt

[vocal quiver]

cheack ticket #309a13

admin

@lyric basalt

[smoky rose]

@lyric basalt can you fix where i can make a ticket or look at the proof i sent in dms

[oak bluff]

why did i get muted

[long wren]

ingame?

[long wren]

!appeal

[glass olive]

Hey, @oak bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[knotty cairn]

My VIP isn't working, can anyone help me?

[sturdy terrace]

Please head to #payment-support and they should be able to help you out there.

[terse edge]

admin??

any can help me?

@sturdy terrace

[echo bone]

.

[terse edge]

@long wren

[long wren]

ey ssir

what do you need help with

[terse edge]

Hello,i make ticket but like all wipes, I buy the VIP on your site and like every time I have to wait 2 hours for it to be activated, so try to correct this because it is becoming unbearable to pay and wait each time, thank you.

i swear every month i wait 2h for go in just jelp me pls

[long wren]

have you make an payment ticket?

[terse edge]

yes but gonna make to long for entry like every month pls do somethin

[robust kraken]

i opened discord unlink request 4 days ago its still on pending can someone help me

[north bone]

yo my game dced for i loaded right back up and was met with a 130q can someone help 76561198072056905

[terse edge]

????

[terse edge]

@long wren did u do somenthing?

[long wren]

Please wait for a response from the payment ticket.

[hearty tulip]

@long wren could u help

[long wren]

Sorry we cant help you

[long wren]

#payment-support please make an ticket

[north bone]

fuck u

[long wren]

😂

[north bone]

bro u aint even a mod

ur a chat mod

[long wren]

Even if you talk to the admin, the answer is the same

[hearty tulip]

i make

[long wren]

thank you

[celest citrus]

Hey crazy can u check my appeal? Thx

[crisp furnace]

yes it was denied because when i was questioned about that account my friend had given me to practically trial the game without spending the full price i had forgotten, the account was named johnson & johnson, i dont have the login details of course now cause it wasnt my account to begin with, but i was questioned if my account i had been using where i actually fully bought the game wasa the only account i had played your servers on, of course i told him yes, forgetting about the 2 days i spent on that account just to see if the game was alright or not and he determined that i was being untruthful or something and banned me for whatever the reason was

[long wren]

If your appeal is denied, your ban will remain in effect. Have a nice day.

[long wren]

Cant

[heavy mist]

Disconnected : Come to Discord.gg/rustoria - YOBLED

How to solve this error?

76561198996935982

[nova vessel]

when I can report player?

where?

[lyric basalt]

!steamid

[glass olive]

Hey, @heavy mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

!report

[glass olive]

Hey, @nova vessel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[heavy mist]

76561198996935982

[pliant kindle]

i need to talk

[lyric basalt]

Fixed it for you, please wait 15 mins before joining

[long wren]

what issue are you having?

[heavy mist]

thx

[pliant kindle]

i get banned today for strange reason and nobody is responding on support

on rustoria eu low pop

[sturdy terrace]

What disconnection message are you getting?

[pliant kindle]

playing with cheater

but i was solo

can i get help ?

[sturdy terrace]

?steamid

[glass olive]

Hey, @pliant kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant kindle]

76561198154889830

i describe whole situation on support

[lyric basalt]

!appeal

[glass olive]

Hey, @pliant kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant kindle]

i did it

but 1-3 days time is chasing me cause i bought vip to skip que and i losing time cause of undeserved ban 😦

so in sunday they are not working in support right ?

[nova vessel]

How long does it take to check a cheater? I just can't play near a cheater

[hearty mica]

whyd i lose my VIP? just got it on wipe day

[lyric basalt]

please make a #payment-support ticket

[hearty mica]

thank you wasnt sure where to look

[zenith ether]

Can you tell me if they ban you for streamsniping?

[lyric basalt]

I would not suggest doing that....

[zenith ether]

I'm just being streamed by one team, so I decided to find out if they can be banned?

[lyric basalt]

we do not moderate stream snipe for everyone

Streamsniping

Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted

[bitter zealot]

@lyric basalt#AA9613 can u check it out pls.

[zenith ether]

and how to become a rustoria partner

[lyric basalt]

Please send a DM to @balmy cypress with your socials

[bitter zealot]

@lyric basalt

[remote goblet]

!appeal

[glass olive]

Hey, @remote goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty radish]

Rustoria EU LON server laggg

[robust kraken]

<@&274971100184576010> i opened discord unlink request 4 days ago and its still on pending can someone help me

[bleak pond]

!network

[glass olive]

Hey, @gusty radish

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[plain scaffold]

hi, someone banned RustCOOl on eu medium but why you dont ban his friends ?

[grim pumice]

Can i get an admin to speak with?

[north hamlet]

My team and I got banned for playing with a cheater but no one was cheating

[blazing gust]

@lethal lake

[bleak pond]

!appeal

[glass olive]

Hey, @north hamlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tranquil jay]

Hey I just got ban for playing with a cheater. Id like to know who the cheater is so that we can kick him from the group

[sturdy terrace]

Hey if you submit an appeal on our website, you might be able to get an answer on who it was from the admins.

[thorn gale]

!REPORT

[glass olive]

Hey, @thorn gale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[full shard]

78alex007 <- sending phishing link

cant send a screenshot here

[sturdy terrace]

Hey send me some evidence and I can go ahead and forward it to the admins

[full shard]

sent

[warped summit]

i got false banned like 3 months ago and nobody has checked my ticket out can someone help me. please and thankyou

[bitter zealot]

<@&274971100184576010> #aa9613

[dense cave]

Yall got a Direct Memory Access idiot on EU 10x #466202

[static thunder]

!appeal

[glass olive]

Hey, @static thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron onyx]

<@&274971100184576010> it says need to wait 180 day after eac banned even i dont have any eac banned alt.

can u even check it

76561199528114272 steam id

[dense cave]

Is there a better way to report/reach admins than through ticket on website? I'm trying to do you guys a solid favor, by outing DMA cheaters. Sadly I don't always have their Steam ID's but I do have their Discord IDs.

[atomic shard]

GETTING HARD CHEATED ON

already spamming tickets wtf where are the admins

[shy remnant]

U created your (one and only) ticket 4mn ago

Please be patient

[dense cave]

[iron onyx]

what about me ?

[shy remnant]

Make an appeal please

[iron onyx]

i already did but got suspended

[shy remnant]

Well, u probably got an answer to it already

[iron onyx]

ya said i need to wait 180 days

even i don't any other alts

[shy remnant]

Then you need to wait 180 days

Well you do

[iron onyx]

i dont

[iron onyx]

but i gave my account to friends maybe from that ?>

[shy remnant]

Idk but u have an alt account that is game banned

You need to wait 178 days left

[iron onyx]

even if i gave my account to others then i have alts ?

thats unfair

[shy remnant]

Well, it's your account, your responsability ...

You "gave" your account to someone who cheated on Rust with it and got your account game banned

Don't know who your friend is but I'd be mad at them

[iron onyx]

yea i did but even he joined my account one time to buy dlcs thats all

even didn't play on it

[shy remnant]

Well then appeal to EAC / Facepunch your gameban

[iron onyx]

man my rust account not eac banned

my freind the one who got eac banned

[shy remnant]

One of your alternate Steam account is

[iron onyx]

yea

[shy remnant]

But it is YOUR ACCOUNT that you gave them

It is not our responsability

It's yours

[iron onyx]

idk man feel like its unfair

[shy remnant]

How

So we should just trust and blindly unban ?

I would never cheat on my friend's account

[iron onyx]

im not able to play rustoria again bcs my friend got eac banned

[shy remnant]

Tell that it is unfair to your friend

It's their fault

Not ours

I do understand your frustration, but try to get in our position here. Your account got game banned, two days ago. So we ban you for ban evasion, makes sense actually.
You come here and say it's not you it's your friend, everyone can say that. I'm not saying i don't trust your words, but we can't take a risk of blindfully trusting everyone who says that or we would have to unban everyone; The fact actually is that your account, got gamebanned. We are not the one to blame, and I'm sorry for you if it is really your friend who logged on your account and got you gamebanned

[grim pumice]

SHOULDN'T THERE BE A WAY TO APPEAL?

[shy remnant]

Appeal what ?

[grim pumice]

sorry caps

[shy remnant]

A ban on Rustoria or EAC ?

Both have appeals system

If you are banned, you can appeal at https://rustoria.co/support/appeal

[iron onyx]

he didnt get me gamebanned only on rustoria

[shy remnant]

I know, a gameban is on RUST

[iron onyx]

u know thats why i talking h ere

[shy remnant]

Not on a specific server

[grim pumice]

oh

[shy remnant]

Your other account is gamebanned

Which will most likely lead to ban evasion bans everyone else

[grim pumice]

hey xPixel

can you clarify something for me?

[shy remnant]

So please, appeal to EAC if you believe it's a wrong ban. But until the gameban is still here, we will keep you banned on Rustoria

[grim pumice]

how does getting banned for playing with a cheater work?

[shy remnant]

Usually 7 days but it can be different in every situation

[grim pumice]

no i mean, how do admins tell wether or not you should be banned for playing with a cheater

[iron onyx]

can i have the eac appeal link.

[shy remnant]

I do not have it but I believe if you write appeal EAC ban on google you'll find it

[shy remnant]

I can't share this information sorry

[grim pumice]

all I know is that you get banned because you benefit from playing with them; is that correct?

[dense cave]

thats chitor discord btw

[ocean thistle]

Correct. I've forwarded your appeal to your banning admin to review.

Hey there, please read our response to your most recent ticket.

[dense cave]

Thanks, sec

[iron onyx]

can u look at my problem ?

[shy remnant]

I just answered you ...

[ocean thistle]

My answer is not going to change from Piwel.

You will get the same answer from whoever you ask. Please wait 178 days as that is when your appeal will be re-opened. Thank you.

[grim pumice]

lol 178, better start counting them days lol

[lean pecan]

Are there any plans for EU Premium Servers ?

[grim pumice]

or just premium servers in general/

[dark flume]

Ticket #88dbb8

[dark flume]

can someone please check my ticket this cheater camping my base 😐

[dark flume]

<@&874995535881326632>

[shy remnant]

Hey please no need to spam/tag us

Your ticket has been created 14mn ago, please let us some time to review/investigate/etc

You'll get an answer whenever it's done

[shy remnant]

#announcements message "With considerations of switching others in the future of course. "

[shy remnant]

We have 3 premium servers

US Premium Long / US Premium Medium / AU Premium

[shy remnant]

Also PLEASE stop calling them out

That is never and will never help

[grim pumice]

are you guys able to look at video recording, or clips from clipping software to help with your investigation?

[west osprey]

You can include clips in your ticket when making a ticket on the website

[robust kraken]

i opened discord unlink request 4 days ago and its still on pending can someone help me

[strong quest]

hello, i was banned about 2 years ago and never understood why, i believe the guy i was playing with was cheating in the end but i got banned for cheating as well, at least thats what it says when i try to load rustoria been playing on the same account since then, can someone look into this if possible?

[gray crag]

76561199554781895

admin pls check

I also took a screen recording, I can send it to you if you want, I don't want our rights to be stolen from Discord again.

[formal thorn]

<@&274971100184576010> can some admin go in support call with me/

[shy remnant]

!report

[glass olive]

Hey, @gray crag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

You do not need to tag

What do you need help with ?

[glass olive]

Hey, @strong quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[formal thorn]

i was just curious if an appeal could be shortned if in call with someone

[shy remnant]

Not at all

You have to send it and wait like everyone else

[carmine ridge]

piwel on average how long does it take them to respond to supp tickets

[formal thorn]

all good much appreciated for responding

[shy remnant]

What kind of ticket ?

[carmine ridge]

like reporting a player

[strong quest]

Thanks, my appeal was denied 22 months ago, i am not game banned just server banned from rustoria, can anyone allow me to re appeal if possible?

[brazen lantern]

Hello, could you tell me where the server is hosted?

[carmine ridge]

when you get a cheater banned can you get the code to their base for getting them banned on this server?

i remember my friend getting the code before on eu mondays

[thin plover]

we do not give out codes or give back any loot when we ban people, you must be confused with another server

[carmine ridge]

nope it was toria eu mon

[thin plover]

I must say I have been admin for almost 2 years and we have never given any codes to player or anything like that, we simply do not interfere with gameplay

[vocal topaz]

@long wren bro

@long wren like bro wsp wit this shit

@thin plover do yk

[thin plover]

it says to contact @balmy cypress

[vocal topaz]

i did tho

like 2 weeks ago

guy dont answer

[thin plover]

has he answered at all

[vocal topaz]

crazy told me to dm is there somewhere in here i can do it

no

[thin plover]

just leave your steam ID here and I'll message Luke

[vocal topaz]

76561199472408179

[thin plover]

I have forwarded it to him, he might have just missed it or something but he will answer when he's available at his computer

[vocal topaz]

yes sir i was jus confused cause i didnt know if he wanted me to dm or like make a ticket

[glacial stone]

!ticket

[glass olive]

Hey, @glacial stone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial stone]

i need help, my internet is bad and it kept kicking me out of the server like a billion times and now when i load in, it says kicked for "cheating" even though im not cheating?

[gritty void]

!ticket

[glass olive]

Hey, @gritty void

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[smoky rose]

<@&274971100184576010> can u actually help me or what?

[smoky rose]

like yhall are useless asf

[formal thorn]

i need help because i was false banned on rustoria and it now says i will be unbanned in in 6 days for playing with a cheater but it said i was the cheater shoudlnt we all just be unabanned now?

would be greatly appreciated if yall could help me out?

[formal thorn]

?

[royal dragon]

Need help

im currently trying to create my clan on the website

and it wont let me with my name but no one has the same name

[hybrid robin]

<@&274971100184576010> hey I was wondering if blow torch’s were on rustoria I can’t find them in teir 1

[hearty fulcrum]

i'm not sure what you mean by "blow torch." there's no item called "blow torch," but if you mean the flame thrower, then it would be in tier 2, not tier 1.

https://rusthelp.com/items/flame-thrower#looting

[hybrid robin]

@hearty fulcrum Sorry I mean blow dart

[hearty fulcrum]

Are you looking for it in the workbench or in a crate? If you need information on it, I recommend checking out this site. If you are on our official servers, we don't change anything because they are vanilla official servers, so all of the new items should be there the way Facepunch intended them to be.
https://rusthelp.com/items/blow-pipe

@cinder oliveplease make a ticket at our support website and do not call out cheaters if you'd like us to investigate

[hybrid robin]

I could not find it in teir 1 when I was looking for it

[hearty fulcrum]

Please check again, and if you still cannot find it, then please tell me which server you are on. Thank you!

[soft ginkgo]

Whenever i load into ur wonderful servers i keep spiking to 1k + ping. Rustoria is the only server that i have this issue on!😡

[hallow citrus]

is vocal racism aloud on rustoria?

ive got a clip of these 2 guys killing us and calling me the n word which is very offensive to me and my friends very uncalled for

<@&874995535881326632>

[long wren]

we dont moderate voicechat

[hallow citrus]

so the rules say no racism its just there for no reason?

they can openly call me the n word ?

[sturdy terrace]

Hey please head to #network-support-old and I'm sure they'll be able to helå you out

[hallow citrus]

thank you

[sturdy terrace]

Not you Hams I was talking to Snappa

As Crazy said, we unfortunately do not moderate voice chat.

[celest citrus]

!appeal

[glass olive]

Hey, @celest citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tulip helm]

sea long Name Bruce

Perspective automatic aiming

I have reported it countless times.

nice nice

We're behind the entity. His bullet can penetrate directly.

@sturdy terrace

Hello, administrator

Ticket #91aec2

Hello, administrator.

@sturdy terrace

[sturdy terrace]

Thanks for your report! I'm not an admin but an admin should get to your ticket asap! Please do keep in mind that tickets are reviewed in the order they are received.

[tulip helm]

Hello, administrator, is it true that as long as you open the server, members will not be cheated by ban?

[long wren]

If there is a problem with that account, it will be banned.

[slow sapphire]

why sea lag 200+ping

[slow vapor]

Hi there ! try opening a ticket in #network-support-old

[atomic copper]

76561199343892684 Sus player sea long

[sturdy terrace]

Hey please submit a ticket on our website (https://rustoria.co/support) instead of calling them out here, as this works directly against the admin's efforts.

[dapper dust]

i need help, my appeal is approved, but im still banned?

help

plz help admin

i waited like 20 queue

[balmy cypress]

?steamid

[glass olive]

Hey, @dapper dust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dapper dust]

76561199788960517

76561199788960517

[balmy cypress]

Looking, sorry for the delay

[dapper dust]

thanks

[balmy cypress]

I'll speak with the admin who handled the appeal for an update, please send me a DM @dapper dust and I'll update you soon

[potent gust]

76561198355577245 rustoria eu long disables it due to cheating

[potent gust]

disconnect cheating

[shy remnant]

Should be fixed/good for you now

[potent gust]

what?

[shy remnant]

What what ?

You can connect

[near halo]

Hello how to see i have vip ?

[molten flicker]

https://donate.rustoria.co

login with your account you can have check

[near halo]

Like why is not turning yellow ingame ?

[long wren]

!verify

[glass olive]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

If you verify it, it will show as gold.

[high plaza]

rustoria when wipe

[long wren]

!report

[glass olive]

Hey, @regal cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

#server-info

[regal cloud]

i get that but look at his acc hes just aimbotting witha bow surely i aint gotta filla report out when his acc is that LOL

[heady pasture]

!report

[glass olive]

Hey, @heady pasture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust heath]

vip

[gentle torrent]

i won the screenshot thing

on tiktok

https://cdn.discordapp.com/attachments/914865754724237333/1368954126066778213/image.png?ex=681a1961&is=6818c7e1&hm=59f4116678dcac58dbe2b4807365a08119dc8e4e06a8c548aa5c84780800d9b3&

[frigid dust]

I'm not a cheat but throw me out

You said come to discord

help pls

[slim copper]

why does he write that the discount is due to cheats?

[teal kiln]

bro my fucking game crashed once i loaded in and im in a 300 queue now

[frigid dust]

ADMİN

[slim copper]

bro, I booted up and he writes to me that he was banned because of the cheats)

[wanton pagoda]

is there any admin can help us

my friend got banned while logging on server for cheating

[wanton pagoda]

he is not cheating and he is on queue

[teal kiln]

has he tried booting up the game without cheats

[wanton pagoda]

no he just connects to server on wipe time

and waits

[hexed nimbus]

!appeal

[glass olive]

Hey, @wanton pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Send your SteamID here if you are banned, I'll see what the next steps are

[frigid dust]

76561198888257750

help pls

did you guys see my apeal

[teal kiln]

just buy a new account fucking cheater

[wanton pagoda]

hahahahahaha

u are funny bro

[frigid dust]

Who are you .

[teal kiln]

aint no way your trying to ego me

about you losing an account

[wanton pagoda]

dont bark bro

[teal kiln]

wow you really got me with that one

[wanton pagoda]

just do ur job and bark

moron

[teal kiln]

smartest and most developed rust cheaters

[wanton pagoda]

if we cheat

do u really think we appeal on here

fucking megamind little dog

[teal kiln]

haha

stay mad cheater

[frigid dust]

@balmy cypress Can you explain to me? I can enter your other server but I am banned from the EU Monday server.

[terse edge]

admin on??

@glass olive u here??

@echo venture u on ?

@thorny dune @jagged escarp

that crazy to pay every month and every month we have problem with vip that crazy

@thorny dune can u help me sir pls?

i make ticket yesterday for my vip doesnt work and now i got raided and i cant go in server because i have queu

[thorny dune]

I've responded to your ticket

[terse edge]

ty sir!

that was fast i love u

now i need luckl for maybe raid not finish..

[thorny dune]

I believe, good luck

[glass olive]

Hey, @frigid dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament needle]

hi admins there is a guy on rustoria eu low pop and he is spamming nonstop in chat for 2 hours and he is talking trash with admins can you pls mute this guy is soo toxic

i have proof how can i make a ticket?

[balmy cypress]

Hey, what is their name?

you can DM me the name

[lament needle]

i sent you the names and screenshots

may i send another screenshot about the guy spamming chat nonstop?

[balmy cypress]

You can DM me as much as you like, yes 🙂

[lament needle]

Love you admins thanks for helping really fast!

[low karma]

Any admin around please?

Technical issue only >_<

[midnight oak]

We got killed by a cheater and he got banned like 20 sec later. Does his body despawn cause we can not find him and he should be nearby

[raven mist]

Bodies do not respawn

its the same as they would've logged off

[midnight oak]

Thanks

[wanton pagoda]

he just got unbanned 😄

[peak field]

admin

@dense slate admin, there are 232 people in front of me and 62 people behind me.

[zenith raven]

Guys I had done the staff app like 3 or 4 days ago and It dont say anything with me, its normal or have a error?

[coarse tapir]

can someone tell me how much people play on us mondays on wipe

[analog torrent]

the first time I logged on to the server, I don't play with cheats and got banned for cheats just like that

[midnight oak]

You can look it up yourself on battlemetrics.com

[gleaming onyx]

@sharp rapids my friend didn't use cheats and never logged into the server, but when he tried to log in, he got blocked for Cheating

[coarse tapir]

i look and it tells only 300

[midnight oak]

advanced settings ?

[coarse tapir]

aaa

[peak field]

so many people are normal, but if they increase the capacity of the server

[coarse tapir]

my bad i look for rustafeild

[thorny dune]

That's about normal, you can also link your Discord here https://rustoria.co/link and you will get an update from our bot once there is one available

[coarse token]

hi, I am trying to connect to a eu medium but I am getting disconnected message "Disconnected: Cheating" anyone knows what it means?

[midnight oak]

well you cheated 😄

[gleaming onyx]

My friend ran into the same problem, then he was banned for cheating

[coarse token]

I havent even played on those servers before xD

can i atleast know what offense i commited

[faint thunder]

is it allowed to use crosshair?

[coarse token]

any other server is ok but rustoria, could any admin help me?

[vivid lark]

does bps wipe again today?

on mondays?

[thorny dune]

Our Monday servers do not wipe bps

[coarse token]

@thorny dune would you please help me? does rustoria use ip bans? or anything like that?

even when i try to log from different account it gives the same reason for disconnect

[hardy herald]

Yo @hearty fulcrum I just saw this message upon trying to login today:

"Disconnected: Come to Discord.gg/rustoria -lily"

[thorny dune]

!steamid Post your ID here and I can take a look for you

[glass olive]

Hey, @coarse token

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse token]

76561198113206953

I filled a ticket/appeal also, thanks

[tardy phoenix]

admin why mondays server no bp wipe?

[austere quest]

They don’t wipe BPs intentionally.

[hardy herald]

Hey man may I ask for some help in SEA Long? The assigned admin is probably unavailable or smth

[hardy herald]

@austere quest it's for this concern

[lofty gulch]

@thorny dune Can you respond ticket from yesterday? Eu Lov pop

[austere quest]

Did you already send them a DM?

[coarse token]

thanks for resolving it, it works fine now

[random shell]

i need help i buy vip on main when i have to buy for the monday ):

[balmy cypress]

Hey, make a payment support ticket and i'll fix that

[random shell]

where

I opened a ticker but I'm a bit clumsy, is that okay? Where did I open it?

[hardy herald]

I'll go do that. Thanks!

[unborn junco]

Hello If i have to restart my pc will I be able to join back up or no? on Rustoria Eu mondays

[maiden crater]

I have VIP but can't connect due to not being premium>

[unborn junco]

its so stupid

[vivid canopy]

Ticket #1bc9da

please check my ticket he's blatant cheating

[flint jolt]

Appeal #bee30f

[thorny dune]

Looks like an admin is on your ticket at this moment in time

[flint jolt]

please check it i don't think that ban was right

[iron onyx]

@shy remnant i got eac unbanned

can u check it

[shy remnant]

!steamid

[glass olive]

Hey, @iron onyx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[iron onyx]

76561199528114272

[shy remnant]

Make an appeal with your gamebanned account first, have it connect to connect rtg.rustoria.uk:28010

[vivid canopy]

okay thank u he's toggling

esp

[glass olive]

Hey, @vivid canopy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron onyx]

its not my account told u my friend

[shy remnant]

You said it was and you gave it to your friend

[iron onyx]

im gonna make appeal with my main account?

[shy remnant]

So connect to it

You or your "friend" has to connect on the server I told you

[iron onyx]

the account who got eac unbanned friends account

my account only rustoria banned

got it ?

[iron onyx]

okay lemme do it

[shy remnant]

We are not going over all this again please

Your account that you "gave" to your friend, either you connect to it and connet on connect rtg.rustoria.uk:28010 and make an appeal with it, or you have your friend do it

And it'll be solved if it's EAC unbanned

[iron onyx]

!appeal

[glass olive]

Hey, @iron onyx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic bridge]

!appeal

[glass olive]

Hey, @toxic bridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron onyx]

#1c262d

[shy remnant]

You need to appeal with your OTHER account

Not this one

[flint jolt]

#bee30f

[hardy herald]

So I did send them a message an hour ago but they didn't reply. Am I supposed to wait for them before I'll be able to login?

[cloud hedge]

is there no support on this server? I've been waiting for a day for a cancellation and still nothing

[shy remnant]

A cancellation of what ?

[cloud hedge]

banned on the server

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud hedge]

I bought vip and an hour later I got banned for playing with a cheater

[glass olive]

Hey, @cloud hedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hardy herald]

@shy remnant hey man, hope you can help me with mine

[cloud hedge]

76561198274098784

[balmy cypress]

Looking

[cloud hedge]

Can you sort this out today?

[glass olive]

Hey, @hardy herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

DM'd you

[hardy herald]

76561198149647192

[flint jolt]

same thing

[shy remnant]

You need to contact @hearty fulcrum

Send Lily a DM with your Steam ID

[balmy cypress]

I will say, buying VIP does not speed up the appeal. But you can give your SteamID and i'll ask the banning admin to take a look asap @flint jolt

[hardy herald]

Did it already but they're unresponsive.

[shy remnant]

You have to let them some time to answer you

[balmy cypress]

They will respond when they have a chance

[shy remnant]

Once they are available, they will

[flint jolt]

I dont mean the vip, the reason for the ban

[hardy herald]

Alright, thanks!

[balmy cypress]

You free to join voice actually?

https://discord.gg/NWZPdsxy

can discuss your ban now

@hardy herald

[hardy herald]

Me?

Okay wait

[pliant kindle]

i have the same problem as discopoland

[flint jolt]

76561199475695046

[pliant kindle]

can i get like VIP money back or something

[glass olive]

Hey, @pliant kindle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[pliant kindle]

but there is a strange situation i getting banned for playing with cheater when i was solo and i losing time on VIP i lost my money

[shy remnant]

Have you made an appeal yet ?

[pliant kindle]

yes no responde

[shy remnant]

What's your appeal number or your Steam ID ? I will forward it to the banning admin

[pliant kindle]

how can i check my steam id

[shy remnant]

!steamid

[glass olive]

Hey, @pliant kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant kindle]

76561198154889830

thanks for help

[shy remnant]

Your appeal has already been forwarded to the banning admin, they will have a look at it asap. Please note: The standard response time is 1-3 business days, but can be more or less based on the situation 🙂

[pliant kindle]

thank you for help cause i dont know to wait or change server cause i losing time waiting for responde one more time thank you

[iron onyx]

#653164

[hollow ginkgo]

Ticket #8d6502 can we do something about this imabout to quit wipe

[wanton heron]

Ticket #480e5a can you take a look at.

[balmy cypress]

Give us some time, it will be replied to next. Its been 16 minutes and we are doing our best to have it replied to shortly

[balmy cypress]

Hey, that appears to be a ban appeal not a ticket. You will have a reply shortly

[pliant kindle]

is there an admin ?

[balmy cypress]

Hey, whats up?

[pliant kindle]

we got unbanned after appeal

right now but we still have ban

[balmy cypress]

How recently was the ban appeal accepted?

[pliant kindle]

5 min xd

[cloud hedge]

+1

[balmy cypress]

It will take 5-10 minutes to update the ban

just give it a few more minutes and you should be all good 🙂

[lofty gulch]

you should destroy cheaters base, not ban innocent people ;p

[pliant kindle]

we cant wait to see u back guys

[iron onyx]

#653164

[flint jolt]

i am waiting 12hours and still no response but this guy got it after 5min xd

[pliant kindle]

xddddddd

[cloud hedge]

xddddd

[pliant kindle]

i am waiting 36 hrs

[near halo]

<@&274980199668645888> Ur welcome bbgs'
1039912571718860870

@minor temple ur welcome :)

[minor temple]

Thank you for letting us know

[near halo]

Ofc, I always do :)

[near halo]

1351108191093788712
Go ahead nd take this one too, not in toria but might try to join later.

[pliant kindle]

we just log in and get kick out from server and still waiting for unban 😦

[opaque hollow]

how do i know if my ban appeal has been answered?

[balmy cypress]

Hey, you'll see an update on your appeal on the website

[pliant kindle]

on website is "aproved"

[opaque hollow]

Cant see any update, does that mean it has not been looked at?

[balmy cypress]

That is correct

[pliant kindle]

aprovved on website apeal means unban or we have to wait for another responde

[balmy cypress]

Approved means unbanned, it will take 5-10 minutes to update on our side but you can connect after that time passes 🙂

[pliant kindle]

approved appears 40 mins ago and still we cant join 😦

[balmy cypress]

?steamid

[glass olive]

Hey, @pliant kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant kindle]

76561198154889830

[cloud hedge]

I have exactly the same problem, I got unbanned and I've been waiting for over 40 minutes

[balmy cypress]

send your ID too please

[cloud hedge]

76561198274098784

[flint jolt]

#bee30f i have the same ban reason and i don't get any help

[balmy cypress]

Your teammate https://steamcommunity.com/profiles/76561199050087956 was cheating. I am afraid your ban is very unlikely to be removed before the unban date of 12/05/2025 04:59

[solar willow]

sppeal????

[balmy cypress]

?appeal

[glass olive]

Hey, @solar willow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flint jolt]

That's not true, he got the same reason for the ban xd

[opaque hollow]

Can anyonw take a look at my appeal? #73b675

[winter root]

who am i supposed to @ to report a terrain exploit

[lusty monolith]

Can anyone help me out (not sure if this is the right place)
I am currently on US Low pop and there is a really messed up terrain under my base which you can walk through the floor and be inside the ground, shoot through the floor etc. Idk what to do about it

[sturdy terrace]

If you want to report someone bug abusing you can report them via our website: https://rustoria.co/support.

[winter root]

i think it's the strafe guy

it's US Low pop he's at Q3 red container base

[lusty monolith]

That's me!

Is it something that won't be able to get fixed?

[winter root]

Yeah they can fix it

Just don't abuse it anymore

[raven mist]

We can patch it up so you wont be able to get under it

[winter root]

That gets you banned

[lusty monolith]

that would be ideal!

[raven mist]

Can you dm me the exact location?

[lusty monolith]

Sorry I did just kill someone but I thought he was under it trying to use it againts me

for sure, will do now

[winter root]

thank you ❤️

[raven mist]

Should be fixed now!

[opaque hollow]

Can some one look at my appeal please? #73b675

[flint jolt]

so i just lost my vip due to someone who were there for the first time

[cloud hedge]

Gentlemen, I got unbanned but my VIP was taken away

xddd

where my vip xd

luke

76561198274098784

[long wren]

did you make payment ticket?

[cloud hedge]

I bought a VIP yesterday but I got a ban and today Luke somehow moved it and I don't have it xD

?

[long wren]

Didn't you get a dms from luke?

[cloud hedge]

no

[long wren]

#support message

[latent cave]

wait ban me chiteng?

[fiery niche]

Rustoria EU Medium, W13 Group is cheating since 5 days and nothing is happening, they have 0 game sense, bought accounts, and changing players more often than their panties. Literally shooting through obstacles when hiding behind it

[long wren]

!appeal

[glass olive]

Hey, @latent cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny silo]

@lyric basalt

I am kicked they told me to talk to you

idk why i am banned

i need help fast we are raiding

they spam report me

i am vip on server please help me

[glass olive]

Hey, @tawny silo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny silo]

76561198851034691

please help

[balmy cypress]

Any ideas why you may have been banned?

[tawny silo]

mass report

[balmy cypress]

Nope

[tawny silo]

idk why then

i was farming sulfur

i didnt do anything

[balmy cypress]

Message Marzy with your SteamID and he will help you with this

[tawny silo]

dm him?

[balmy cypress]

Yes

[tawny silo]

ok

[whole sage]

Hello guys
Who should I talk to, to find out if I have the right to use one of your properties? let me know please.

[long wren]

I don't understand, but is this question related to Rust?

[grim pumice]

how long does it usually take for admins to review appeals?

[vernal cove]

<@&274971100184576010> when dedicated player

🙂

[raven bison]

id?

[vernal cove]

76561198166931996

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole sage]

yes

can i DM an admin? dont wanna expose my case here in public please

[balmy cypress]

Hey, you can DM me to discuss 🙂

[whole sage]

thx

[vernal cove]

isnt it 2k hours on any server?

[long wren]

only one server

need

[raven bison]

grats

[long wren]

[vernal cove]

Woohoo

Do I get a toy or smth

I mean thats 3 years of my life

[misty scroll]

Cool colour in Discord is basically a toy, right?

[vernal cove]

No not really

[misty scroll]

depends how you look at it

[vernal cove]

can I have someone banned?

Its my own teammate so its fine

[misty scroll]

you can report them 😄

[vernal cove]

I mean they havent really done anything

Just dont like em

[spark geyser]

who can i ask about joining premium servers

[balmy cypress]

toy comes when you hit 4k

[balmy cypress]

Hey, what is your question?

[spark geyser]

i have arctic pack and sunburn pack it doesnt allow me to play in premium servers is that normal

[misty scroll]

!premium

[glass olive]

Hey, @spark geyser

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[misty scroll]

The sunburn pack wouldn't be included towards those $15, you can see the exact requirements above ^

[jovial basin]

#support my friend got banned for doxing and he never doxed

[balmy cypress]

Hey, you tagged a channel here

Your friend should appeal on our website

https://rustoria.co/support/

[jovial basin]

okay tyvm i appreciate it

[tough plume]

@balmy cypress why u ban me gng

[balmy cypress]

?steamid

[glass olive]

Hey, @tough plume

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough plume]

76561199409580460

it says come to discord - luke

[balmy cypress]

I'll message you to discuss

[tough plume]

k

[craggy frigate]

is ziggurat on?

[tropic bone]

can u report cheaters anywhere besides f7?

[misty scroll]

https://rustoria.co/support/report

[tropic bone]

ty

[cosmic magnet]

i crashed and loaded back in and had a queue

this is bs

[long wren]

😢

[cosmic magnet]

staff dont do shit

ima play a better server than this shit

[rigid crow]

where do i submit a ticket at

[long wren]

!ticket

[glass olive]

Hey, @rigid crow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense ridge]

yo

us mondays is missing multiple monuments

ranch barn, ziggurat

[cinder olive]

HEY

[cinder olive]

im above ;))

gimme my toy!

[dense ridge]

can we get a fix on the mondays server

i have played the last 5 monday wipes and this is the first one where there is no ranch or barn.

i will @ the bossman

[glass olive]

Hey, @worn fractal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[bold owl]

Hello, a quick question, Can I use marco like auto run (basically just holding W for me, or auto click right click for stone farming) on this server? Will i get banned? Thanks for your answer in advance

[tropic bone]

Cheated on eu LONG

[hybrid pendant]

When I try to join a server it says I’m disconnected for cheating and I’ve never cheated what do I do?

I’m down for a pc check

[long wren]

Script 🙅‍♂️

[cinder olive]

how about aimbot

:p

[hearty fulcrum]

you can make an auto run keybind in the game without using macros. it's easier, and it doesn't involve using third party programs.

open your f1 console in Rust and send this command:
bind c sprint;forward
you can change "c" for whichever key you want

[mighty obsidian]

Lily, can you guys help, my game feels so bad and such low fps, doesnt even go over 100 when usually I dont go below 120..

I cant pvp for shi anymore

[hearty fulcrum]

this isn't really something i can help you with. it would depend on your game settings and pc components and pc settings. i would recommend asking some friends to help you out.

[mighty obsidian]

bro, all the sudden I get such bad fps (wont go over 100), my and my friends all haev the same specs and im the only one with a issue, probably something on my pc but idk 🤷‍♂️

i could like screen share or sum shi, youtube doesnt help at all

[hearty fulcrum]

if your friends have the same specs, then again, it would probably be best to ask them and see if they can help you. try out the settings they have or things like that.
we provide support for rustoria-related issues. your game fps is not something i am able to help you with. i hope you are able to figure it out though.

[mighty obsidian]

alr

[surreal badger]

hey, can i dm? im a fellow rust admin

i tried anabolic but hes been gone

[hearty fulcrum]

sure

[surreal badger]

sent

[scarlet axle]

76561198174721631

[mighty obsidian]

can i dm you

[brittle kite]

Cheater in us mondays

[glass olive]

Hey, @brittle kite

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eternal dome]

hey im stuck in a junkpile in the ocean on us mondays no bps.. i logged out and back in can staff come get me

i dont want to swim back out here

username dipsy

[long wren]

admins does not interfere with gameplay at all

[eternal dome]

they can break the barrel so the trashpile despawns? this isnt a gameplay issue

i logged out and back in, that should have fixed it

[ancient dune]

Hi

[upper plover]

any staff available

[long wren]

yes sir

[upper plover]

havent played rust in a while but does vip not bypass the new premium thing for servers?

[hexed nimbus]

!premium

[glass olive]

Hey, @upper plover

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[serene axle]

Ticket #a76403

[nimble jay]

just had some random naked on my team now me and my duo @clever dove are association banned, can we please have an admin look into this he never had codes or even entered our base i ran passed him when i spawned added him to team and he was just running around have any admin check entities like common

[fickle schooner]

Can A admin please look at my ban appeal me and my team just got banned while afk can somone explain?

[open grail]

!appeal

[glass olive]

Hey, @nimble jay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

Ban appeals take 1-3 days

[fickle schooner]

damn ok how will i know if it got looked at?

[nimble jay]

man this sucks so stupid

[clever dove]

!appeal

[glass olive]

Hey, @clever dove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite cradle]

yo im being blatantly hacked on premium long

[open grail]

!report

[glass olive]

Hey, @finite cradle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[light crystal]

hi i was just banned

association none of us are cheating little confused

pretty please 🥺

https://tenor.com/view/venom-gif-27487650

[long wren]

!appeal

[glass olive]

Hey, @light crystal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light crystal]

thx babe

[vivid canopy]

Ticket #90cf2a

hi @long wren can please check blatant cheating rn thank you

[long wren]

Your ticket will be reviewed as quickly as possible.

[vivid canopy]

thanks crazy

[nimble jay]

Appeal #751317 can an admin please do somthing i dont know if i have upkeep

[vivid canopy]

Ticket #90cf2a my ticket was closed with no reply any explanation?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith ether]

PLEASE TELL ME, I'M A STREAMER ON TWITCH, HOW DO I BECOME A RUSTORIA PARTNER?

[grand skiff]

ticket #31be3f

thankyou.

[white knot]

hi, when I connect to rustoria EU main it says: Disconnected: Come to Discord.gg/rustoria - Luke

@balmy cypress

[old breach]

guys, please help, I can't log in to the server because of this error, what could it be related to?
"Couldn`t Download Level: HbbANDZe ( Unable to complete SSL connection )"
I've already checked the files

[shy remnant]

Try downloading manually the map file and put it in the maps folder of your game

[lunar apex]

support go to discord please

[shy remnant]

What do you need help with ?

[old breach]

Sorry bro, but I'm writing through a translator, but if you speak Russian, then that's another conversation.

[lunar apex]

"Couldn`t Download Level: procedural_4000 ( Unable to complete SSL connection )"

[shy remnant]

Try downloading manually the map file and put it in the maps folder of your game

Which server ?

[old breach]

And how? I just never got into the game files.

[lunar apex]

Eu mondays, I know how to do it, I just don't know where to get the card?

[old breach]

I can't log in to any

[shy remnant]

Both EU Mondays ?

[lunar apex]

yes

[shy remnant]

https://maps.rustmaps.com/267/5fbfe0efd99b432a9ee542ddf60bc76d/procedural__4000_3vh16bn_pEiUF5Nz2rgBSw.map @lunar apex

[old breach]

I tried it on Rustoria and yours , but it didn't work.

[shy remnant]

Which server do you want to go on ?

[lunar apex]

Thank you very much, friend

[old breach]

Rust ROOM mondays JR

[shy remnant]

In case you need a map file sometime, you’ll find all of them in #wipe-feed when the servers are about to wipe

[shy remnant]

Rust room Monday’s JR ?

[old breach]

yes

[shy remnant]

Rustoria - EU MONDAYS
Or
Rustoria - US MONDAYS

We don’t have a Rust room Monday’s JR server

[old breach]

Well , at least for Rustoria

[shy remnant]

Which server do you want to connect on today ?

What’s the name of it

[old breach]

EU Mondays

[old breach]

I understand this is a map, but I do not know how to download it.

[shy remnant]

Click on the link. It’ll download it by itself

[old breach]

OK, thanks.

[shy remnant]

Then you go where your rust game is installed and you can drag this downloaded file in the maps/ folder of the game

[old breach]

I did, but is this a local problem on my PC? and how do I download maps if I want to access other servers?

[lament vapor]

hello

any admin in there ??

[fringe surge]

what me duing?

[dire helm]

@ocean thistlevpn ban 76561199073294499

[ocean thistle]

I’m currently not at my pc and won’t be for another 9-10 hours. Have you submitted an appeal?

[dire helm]

yes

[ocean thistle]

Thank you. Please be patient :)

[lament vapor]

@stiff widget Hello, I requested a ban removal yesterday and they approved it but I still can't access the servers.

@hearty fulcrum

@balmy cypress

<@&274971100184576010>

[long wren]

Turn off Rust and try again in 30 minutes.

[lament vapor]

https://steamcommunity.com/profiles/76561198838928619/

[long wren]

#support message

[lament vapor]

okey thanks

[cinder zealot]

try again

[zenith ether]

PLEASE TELL ME, I'M A STREAMER ON TWITCH, HOW DO I BECOME A RUSTORIA PARTNER?

[lament vapor]

thank you

[raven mist]

You will need to dm @balmy cypress

[agile stirrup]

how report rage cheater?

[raven mist]

!report

[glass olive]

Hey, @agile stirrup

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sonic lion]

seems like EU Small just crashed

[lunar bridge]

Looking that way, although it hasn't booted me out yet?>

[tough vortex]

Yep

[zenith ether]

He's not responding.

[uncut marsh]

I've never played cheats! and when I log on to the server, it writes to me Disconnected cheating what should I do?

[lunar bridge]

Make an appeal

@stiff widget can you give server admins a nudge about EU small being down please?

[amber jay]

eu smalll down

[uncut marsh]

I've never played with cheats! but when I log into the Rustoria EU Medium server, Disconnect cheating writes to me.
help Admins

[lunar bridge]

Have you appealed it properly?

[uncut marsh]

I have created a ticket

[lunar bridge]

Just have to sit tight then fella

[amber jay]

eu small still down?

[tough vortex]

yeah

[sonic lion]

EU Small crashed 30min ago, any update?

[dim crest]

That type of thing what happend to the server doesnt seems like a crash for me

[lunar bridge]

EU small is back up

[tough vortex]

Yep

[dim crest]

Wait before saying anything

[lunar bridge]

?

[long wren]

submit an appeal?

[scenic pelican]

my teammete geting banned by nothing, I thing its misstake becouse we have only water pipes guns

he is just connect on server end get banned for cheats

[balmy cypress]

Hey @scenic pelican

Tell your teammate to send their SteamID here

[scenic pelican]

Steam ID: 76561199231272238

[steady gazelle]

@balmy cypress im banned for cheaating on russtoria and i dont know why cuz im not cheating and i have played thaat server for over a yeaar now could u help me

[scenic pelican]

writind "Disconnected: cheating"

[steady gazelle]

yes

whys that

@scenic pelican do u have the ssaame problem

[scenic pelican]

only this

[steady gazelle]

yes

[scenic pelican]

i think this just misstake

[steady gazelle]

okey

@balmy cypress can u help me

[balmy cypress]

Both of you, can you DM me your SteamID and just write that it’s about a kick, I’ll get back to you in 15-20 mins

[scenic pelican]

to PM?

beco i will write

[solid cobalt]

!appeal

[glass olive]

Hey, @solid cobalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene yacht]

!appeal

[glass olive]

Hey, @serene yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid verge]

My friend getting kicked for "Cheating". We had this issue before. How can we appeal this to get this fixed faster?

[long wren]

!appeal have you submitted an appeal?

[glass olive]

Hey, @valid verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid verge]

Yes, on the site, but I thought it'll take too long

[valid verge]

Can I send u SteamID in DM?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fervent idol]

I need help with ban

<@&874995535881326632> <@&274971100184576010>

[shy remnant]

!appeal

[glass olive]

Hey, @fervent idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fervent idol]

I can`t

Bag in ticket

Can you join in voice "Waiting for Support", I can explain everything

[long wren]

bag !?

[fervent idol]

I can explain

My eangleesh not so good, I can give demonstration and you will see

please, that very important for me

Steam ID: 76561199110304196

[slate solar]

how can i play with SKS and other guns in UKN?

[rancid zinc]

find by servers in website it's not working

[slate solar]

wdym my friend was playing in a lobby with an SKS in rtg ukn

thats why im asking how to play with sks

[long wren]

for ticket?

[rancid zinc]

@long wren yes

[fervent idol]

If you have something like this, use another browser

[rancid zinc]

it loads, it loads and just keeps loading

[long wren]

please make generic ticket with server name and steam64id

[fervent idol]

Do you have free admin for help me?

[rancid zinc]

@long wren find your server also and loading

[mellow tundra]

Are you able to try using a VPN when you log into the appeals site?

[fervent idol]

My site working, I have another problem

[mellow tundra]

What issue are you having now? I can point you in the right direction

[fervent idol]

Im "unbanned", but still banned

[mellow tundra]

And you're not able to make a new appeal?

[fervent idol]

Yes

[misty scroll]

Try connecting again in ~10 minutes or so

[fervent idol]

Cause appeal maked

[misty scroll]

Should be fixed

[mellow tundra]

🐐

[fervent idol]

I can`t

Waiting all day

[misty scroll]

I fixed it for you

I fixed it 1 minute ago

[long wren]

🐐

[steady gazelle]

@balmy cypress how is it going

[misty scroll]

You need to wait 10 minutes and you can join the server again

[fervent idol]

Thx

[valid verge]

Hello! We have the same issue! Can u help us? Getting kickbanned for Hacking
https://steamcommunity.com/id/Chulochkii/

[long wren]

!appeal

[glass olive]

Hey, @valid verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid verge]

Защитник Людей got unbanned in a few minutes, he just asked for help without ticket. We have the same issue. We appealed already it, but it's not cool wait for 1-3 days, when can be done in a minute

[shut pivot]

!report

[glass olive]

Hey, @shut pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shut pivot]

why the /report dosent work

[valid verge]

He don't have an access to the site. Can't provide appeal screenshot for u, no premissions for it

[shut pivot]

how to report cheater

[long wren]

!report

[glass olive]

Hey, @shut pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[serene yacht]

Appeal #65f9b5

please help me

<@&874995535881326632> <@&274971100184576010>

[long wren]

appeals take 1-3 bussines days

[heavy folio]

how do you report a player?

!report

[glass olive]

Hey, @heavy folio

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped steppe]

where can I write to to file an appeal?

[uncut marsh]

Там не нужны скрины

[fickle schooner]

How will I know if my ban appeal got looked at?

[sand hill]

hello, I was banned for playing with a cheater, please unban the eu mondays server.

[fickle schooner]

Yeah I was banned for playing with a cheater when I was afk

[warped steppe]

Good afternoon. I would like to know what kind of deception my account was banned for. Maybe it's some kind of mistake? I've never played with cheats, much less deceived anyone. Please remove the ban from my account.

[sturdy terrace]

?steamid

[glass olive]

Hey, @warped steppe

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warped steppe]

https://steamcommunity.com/profiles/76561199015997030/

[warped steppe]

https://steamcommunity.com/profiles/76561199015997030/

[sturdy terrace]

Thank you. Now please head to our website over at: https://rustoria.co/support/appeal and submit an appeal.

[warped steppe]

made

[uncut marsh]

I have ban in Rustoria Eu medium, but i m not cheat

help me pls

[sand hill]

hello, I was banned for playing with a cheater, please unban the eu mondays server.

[lyric basalt]

Fixed it for you, please wait 15 mins before connecting

[uncut marsh]

I have ticket yet

[lyric basalt]

!steamid

[glass olive]

Hey, @uncut marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steady gazelle]

@balmy cypress

[uncut marsh]

https://steamcommunity.com/id/Nekit_1/

[uncut marsh]

76561199501971435

[rustic owl]

wedsite brok?

[lyric basalt]

Fixed it for you, please wait 15 mins before connecting

[lyric basalt]

Aware of the issues with website

[uncut marsh]

thank you bro

[green spoke]

Hello i dont cant report on site

[rustic owl]

Unable to check Leaderboards

or only me cant do

[valid verge]

Hello! My friend has the same issue with random ban. He never played with cheats.

His steam ID https://steamcommunity.com/id/Chulochkii/
His appeal #65f9b5

May you check it? Please!!!

[pulsar shoal]

!report

[glass olive]

Hey, @pulsar shoal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[white knot]

why can I not connect to the server? error message says "come to rustoria discord". I'm here now, please help: 76561198020201068

[lyric basalt]

Fixed it for your friend, please wait 15 mins before connecting

[lyric basalt]

try now

[warped steppe]

Please review the application Appeal #e19b75🙏

[rustic owl]

now is work thank

[robust kraken]

any admin ?

[wispy dirge]

Whats up?

[robust kraken]

can i dm you

[molten stone]

i can speak with admin pls

[wispy dirge]

Sure

[wispy dirge]

What can I help you with?

?report - Please file a report and we can come take a look.

[glass olive]

Hey, @molten stone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust kraken]

okey i send

[molten stone]

okey i send

[shy remnant]

@ripe shale how can we assist you ?

[molten orbit]

what are the rules on game banned accounts and being allowed to play

[thin plover]

https://rustoria.co/rules/vanilla

[median prawn]

I would like to apply for unbanning account 1154316428 reason is incorrect issuance of ban

[white knot]

hey, can you help me too? I'm being ignored here all day

I can't connect to the server. error message says "come to rustoria discord". steam id: 76561198020201068

[harsh panther]

!report

[glass olive]

Hey, @harsh panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median prawn]

I would like to apply for unbanning account steam id: 1154316428 reason is incorrect issuance of ban

[long wren]

!appeal

[glass olive]

Hey, @median prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

1154316428 this is not steamid

[silk pier]

what badge do i get for 2k hours on a server?

[long wren]

dedicated role

[valid verge]

Can u check ticket c8a85a?
Last time it was closed because player was online. Now he's online

[silk pier]

can i get it then pls

[median prawn]

steam id: 76561199114582156

[median prawn]

76561199114582156

[stable shell]

76561199684194212 hello i was banned by mistake for cheats i want to get unbanned ready to pass cheat check

[thick dock]

61602035 ingame id i quess. cheating esp and aim curenntly shooting and friend 20 meters under water

[white knot]

any admin here?
when I connect to rustoria EU main it says: Disconnected: Come to Discord.gg/rustoria

[ripe shale]

hello My Steam ID 64:
76561197961908509
I am banned only on reddit servers, I think it was about 5 or 6 years ago, there is no cheating on my account, I can connect to all official servers. If you have a necessary scan test, you can do it. Can you unban my account.

[sturdy terrace]

Hey this is the Rustoria servers discord. You can't appeal a ban for Reddit servers here, you'll have to do that with them.

[sturdy terrace]

Is there a name stated? like: Disconnected: Come to discord.gg/rustoria (name)?