support

[violet plover]

This is very unfair

[long wren]

was your appeal denied?

[violet plover]

Exactly

[desert adder]

Why are rustoria servers down for me?

[long wren]

which serveR?

[desert adder]

All of them

When I try to join us main since I have 2 boxes of aks

[long wren]

us server daily restart

was

[desert adder]

Oh fuck my bad

[violet plover]

[molten grove]

how long the restart take?

[long wren]

10~20m

[molten grove]

okay

[long wren]

server up now

[desert adder]

If I am fucking offlined bro

[violet plover]

So I won't be able to talk to an admin?

Because we don't use hacks you can see it in how we play jajaja

[long wren]

You can talk to the admin with appeal, but if the appeal is denied, there is nothing you can do.

[violet plover]

I understand but I couldn't explain anything, they just told me no and that's it

[long wren]

You just have to wait until the ban period expires.

[lone verge]

@oblique badge TY FOR OIL LOOOOOT

[long wren]

your banned reason playing with cheat?

[violet plover]

Yeah

My friend was using a vpn program

To play with less ping and the funny thing about this is that I only played 5 minutes in his team and they banned me too

[lone verge]

@oblique badge haha

swam away with the loot

[desert adder]

@long wren

There is a guy in us main literally streaming his cheats

On cargo

Repekan is his TikTok

[long wren]

!ticket

[glass olive]

Hey, @desert adder

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[snow blaze]

yo my ticket said im unbanned then 3 mins later im re banned?

why is this can i know the reason ive never been banned before on rustoria before and now im perma banned or something?

Appeal #8b1d79

[long wren]

Has the appeal been approved?

[ocean thistle]

Your appeal was denied

[snow blaze]

can i know the reason? i was banned by EAC then unbanned by eac 3 days later i never acc got banned for cheating or playing on rustoria servers

[lone verge]

guys is having 1 game on steam and that being rust suspicous 😀

[ocean thistle]

If you're reporting someone please create a ticket and/or F7. We do not take reports on Discord.

[snow blaze]

hey can i know the reason?

[ocean thistle]

The reason is in the disconnect message

[snow blaze]

i havnt logged onto rustoria in ages since the eac ban

[ocean thistle]

How long is ages?

[violet plover]

[snow blaze]

well maybe 2 weeks before the ban i havnt played rustoria. then i got false banned on the 20th and that night tried to log onto rustoria and my ban message was steam auth gamebanned. im now unbanned with no records on my account and havnt tried to log into rustoria since

[ocean thistle]

What are your other accounts?

[snow blaze]

i have 1 other steam account for rocket league and dayz apart from that i have no other steam accounts

[ocean thistle]

Well your appeal is denied

Unfortunately that decision is final

[snow blaze]

i dont see how im even banned on rustoria for not even playing

[violet plover]

Why?

My ban is unfair

[ocean thistle]

Who are you?

[violet plover]

Another one that happened the same thing

[ocean thistle]

Are you 7.62?

[violet plover]

No

[ocean thistle]

Then what is your steamid or appeal id?

[violet plover]

I was also denied without being able to explain anything

[ocean thistle]

Is this you?

[violet plover]

Yeah

[ocean thistle]

Have you refreshed the appeal website for the explanation of the denial?

[snow blaze]

my ban message says cheating?

i wasnt even playing the server when the time off ban

i hadnt even played rustoria 2 weeks before that

[violet plover]

I didn't really think it was a conversation.

[ocean thistle]

An admin responded to you

[snow blaze]

@ocean thistle how am i banned for cheating when i havnt played on the server?

EAC banned me not a admin

im now unbanned

[ocean thistle]

That's good, however you not welcomed to play on Rustoria. You will need to find somewhere else to play.

[violet plover]

Yes, but what I told him wasn't very intuitive. I didn't give him a clear explanation.

My ban says it was for playing with a cheater that literally only uses a vpn program for better ping and I didn't even play with it for more than 5 minutes

[snow blaze]

but why is what im asking if EAC has found me clean surely that can mean i can play rustoria? i feel like you dont have a answer for this situation

[ocean thistle]

Your teammate was game banned by EAC. It was not for using VPN. The game ban is published on their profile.

You are banned for playing with a cheater.

[violet plover]

But if I don't play even 5 minutes with my team

You can check

[snow blaze]

@ocean thistle please look into my situation here this in completely unfair im banned for cheating without playing the server or being banned by a admin

[violet plover]

I was at the base and I was banned

[ocean thistle]

The admin who responded denied your appeal. Unfortunately that appeal is final. You will need to wait for your temporary ban to expire.

[violet plover]

Ok, but could you tell me who was the one who used hacks just to avoid playing with him?

[snow blaze]

even the admin in the ticket said at first im unbanned but then re banned me 3 mins later

[ocean thistle]

I have looked into your situation and have responded to you here.

[snow blaze]

please tell me what is blocking me from playing rustoria servers

[ocean thistle]

Yes, I will DM you the profile.

[violet plover]

Thanks

[snow blaze]

@ocean thistle i understand my situation is out of the normal but i wasnt acc banned for cheating so why does my message say this? what is blocking me from playing rustoria servers

[ocean thistle]

You will need to find somewhere else to play.

[snow blaze]

but why you havnt told me what is blocking me from playing at all cause its not for cheating?

is this perm?

[ocean thistle]

Yes

[snow blaze]

whattt

[snow blaze]

W H Y

or do you just not have a reason so your keeping the ban

[ocean thistle]

As I previously said, the reason is displayed on your disconnect message

[snow blaze]

it says cheating

how am i banned for cheating when i havnt played the server in forever

im losing braincells here

[ocean thistle]

My answer is not going to change because you do not agree with the answer

I hope you have a good rest of your day

[snow blaze]

check the battle metrics u can see my ban is on 20th on EU MEDIUM. as you can see on battle metrics i havnt played rustoria medium or main or anything in manyh months

you have all the evidence to unban my yet your doing nothing

[echo crown]

hi , my teammate get banned by cheating bcoz he online on cybercafe , i think is cybercafe PC probelm

any solution?

[fading escarp]

how long take to respond on my ban apell

[echo crown]

no show , just show kick by cheating

[forest igloo]

where do we report cheaters

[long wren]

!report

[glass olive]

Hey, @forest igloo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest igloo]

his name doesnt show up i think hes name spoofing in the f7 menu

[echo crown]

my teammate get banned by cheating bcoz he online on cybercafe , i think is cybercafe PC problem....any solution?

any admin there？

help pls

[fading escarp]

how long take to respond on my ban apell

[desert adder]

@long wren How long does it take for them to look at reports there is someone cheating and flying their ass off

[echo crown]

cant send pic in this chat , i send to u already , didnt show how long , just show Cheating

[placid peak]

trying to make a ticket on the website but it wont load players in the list. Anyone having the same problem?

[forest igloo]

so how do i report the guy if his name doesnt show in f7

hes level 0 steam hitting headshots like its nobodies business

on us main

[echo crown]

@fading escarp any solution?

[green shore]

1-3 business days

[green shore]

tickets are being checked as soon as possible

[desert adder]

Ok thank you there are so many people rage cheating

[green shore]

some times it can last longer some times faster because admins have their own life too.

[strange egret]

5 days ago i made an appeal. I still didnt get any answer. Can some1 help me with this?

[astral arrow]

CRASH NEBULA

cheating in BR Main do something

[long wren]

[sturdy terrace]

Hey please don't call out any supposed cheaters here or anywhere else. Please report them via F7 in game or through our website over at https://rustoria.co/report

[sturdy terrace]

?steamid

[glass olive]

Hey, @strange egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[strange egret]

76561199390400087

[timid karma]

can i have dedicated player pls

[violet plover]

@long wren

can you check if this steam id is banned?

[fading escarp]

how its possible my friend

got unbaned i dont get unbaned

its unfairly

[long wren]

what's the situation?

[violet plover]

76561199667321192

is this person banned?

[long wren]

If the appeal is denied, it is final and the ban remains in place.

[fading escarp]

how

my friend get unban

i get ban

we play with the same team

[long wren]

have you submitted an appeal?

[fading escarp]

any admins can do about it i buy vip and cant play

[violet plover]

I just want to see if this person is banned.

76561199667321192

[long wren]

I'm not an admin but if the appeal was denied there was no other way

[long wren]

i dont know

[long wren]

cheater or your teammate banned?

[glass olive]

Hey, @violet plover

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fading escarp]

<@&274971100184576010>

[violet plover]

My teammate

someone told me that he is not banned

[long wren]

Then is there any reason why he should be banned?

[long wren]

please dont tag admin #support message

[safe dew]

can sb pls help me im in support channel

[long wren]

hello sir what issue are you having?

[violet plover]

I just want to see if he's banned because I'm banned by him, so if he's not banned, I don't understand why I'm still banned.

[safe dew]

we are 8 man sitting in our base because thers a hacker outside our compund ... hes flying wtf

[long wren]

!report

[glass olive]

Hey, @safe dew

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[safe dew]

we did report

nothing happend after 30min :/

[long wren]

I don't know very well

[safe dew]

we were 8 aks getting dropped from 1 semi in less than 20 sec

[sturdy terrace]

Hey if you have evidence, I'd recommend reporting them through our website: https://rustoria.co/support. This way you'll also get a response on the report. By the way, we don't do reports over discord.

[near halo]

Yo it says im banned for cheating? its a mistake i think, where can i make a ticket and discuss this?

[sturdy terrace]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

it doesnt make sense as i can join other servers.

[solar mica]

how can you report someone?

!report

[glass olive]

Hey, @solar mica

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Yea that's because we don't share bans with other servers than our own. You can appeal your ban on our website: https://rustoria.co/support

[sturdy terrace]

Also please post your SteamID in here for reference.

[near halo]

Okay and btw that link you sent to link steam isnt working, i keep pressing sign in and nothing happens tried on separate browsers too

76561199666374274
Steam id

So should i make an appeal now or can you check here?

[solar mica]

can somebody look at my ticket pls quick cheater

Ticket #a2569f

[sturdy terrace]

Yes please make an appeal.

[near halo]

Damn I cant cause i cant login to steam 😂

oh well thanks for the fast help

[sturdy terrace]

Do you have a community ban or anything like that?

[near halo]

yes i do

says

**This account has violated the Steam Terms of Service Agreement.
This account has been flagged by Steam Support for violations of the Terms of Service Agreement. Purchasing, gifting, trading, buying and selling items on the Community Market, and cd-key activation have been disabled.

Account functionality has been restricted.
If you believe you have received this message in error, please contact Steam Support so that we can assist you.

More info on this topic is available here: Steam Terms of Service Agreement.**

but thats not for cheating thats for like anti fraud thingy

[sturdy terrace]

Yea I think that is why you can't log in.

[near halo]

yeah..

so do you think i can appeal my "cheating" ban that i think got placed from this commmunity ban? its weird though i can join rustafied and others

[sturdy terrace]

Yeah you can join other servers because we don't share bans. It should be only Rustoria servers you are banned from, at least on our end.

[frosty acorn]

Is it bannable if I gave my base to cheaters and they got banned so I got banned. Never joined team or used any of their loot

[civic mauve]

hji

[forest igloo]

i got banned said playing with cheater i just met these two dudes on the server and teamed up, who do i talk to to fix this?

[civic mauve]

hi i just got banned and i didnt play with any cheaters

me and my 2 teammates

[sturdy terrace]

!appeal @civic mauve @forest igloo

[glass olive]

Hey, @forest igloo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

theyre on rustoria and i need a way in, i just found out about this cheating ban idk how i can fix it

cant sign in to appeal it

[sturdy terrace]

I can't endorse you buying a new account as that would be ban evading.

[near halo]

wtf man i cant do anything other than just not play im banned without being able to appeal

can i contact some admin or smth via discord and like find a workaround, anyway thx for trying i know this is an annoying issue i can imagine, its fine leave it

[lyric basalt]

Send me DM

[near halo]

There

[fading escarp]

@lyric basalt can u help me too

[sturdy terrace]

Hey I understand it's frustrating, but as Crazy already said, if your appeal was denied then that decision is final. Even if your friends appeal was approved. You'll have to wait out the 7 days as you got told in your appeal. Please be patient.

[fading escarp]

xD

[left pebble]

no discount for vip this month?

[forest igloo]

so i put my appeal in typically how long does it take to be responded too

[sturdy terrace]

The usual response time is 1 - 3 business days.

[forest igloo]

ty

[radiant lintel]

can i get an admin on a guy?

he tripled headshoted 3 people in a row

from 50m+

[sullen goblet]

Done with the server, been killed by only people with brand new profiles / private profiles with all headshots in the last hour

[brave lance]

!report

[glass olive]

Hey, @radiant lintel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sullen goblet]

Admins refusing to do anything

[radiant lintel]

!report

[glass olive]

Hey, @radiant lintel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave lance]

make a ticket on the website and/or report via F7 and we will take a look

[radiant lintel]

i reported via F7

[sullen goblet]

I've done f7s but why even let people with 1 hour in rust and 100% headshot rate play

[radiant lintel]

his name was quickz and some number yall can check

[sullen goblet]

Every time I've died in the last 2 hours Ive checked profiles and they're all 100% new bought accoutns

Cant even report on website because its broken

[hidden charm]

<@&274971100184576010> check ticket

[smoky cape]

Admins check tickets as fast as possible

Pinging them wont speed it up

[vague elbow]

my loot went through floor

<@&274971100184576010>

oops srr

[lyric basalt]

we cannot interfere with gameplay

[vague elbow]

and my loot?

mi fckng full kit mp5

[safe dew]

can sb pls help me ... im waiting for hours

[violet plover]

you

can we talk in dm?

[raw stream]

how to report a hacker? Your webpage dont work

[sturdy terrace]

What's wrong with our website? If it doesn't work for you, you can also report them via F7 in game

[visual crag]

ive got caught a hacker using aimbot and wallhacks how to get him gamebanned got video proof and everything he was using fov circle for the aimbot and perferct tracking every fight

[safe dew]

staff pls help the ppl

[sturdy terrace]

Gamebans aren't up to us but up to Facepunch and EAC. You can report them via F7 in game which will notify both our admins and EAC. If you have evidence, I'd suggest reporting them through our website: https://rustoria.co/support

[safe dew]

? but u can ban them from server

[elder tendon]

Admin

[sturdy terrace]

Hey please don't call out any supposed cheaters here or anywhere else. Please report them via F7 in game or through our website over at https://rustoria.co/report

[elder tendon]

I create ticket wiev pls

[sturdy terrace]

Then an admin should get to it as soon as they can.

Hey please don't call out any supposed cheaters here or anywhere else. Please report them via F7 in game or through our website over at https://rustoria.co/report

[raw stream]

its just doesnt find any people one server https://rustoria.co/support/report/server/vanilla_main_eu

[jovial oasis]

I thought rust got logs for rage hackers

[jovial oasis]

https://streamable.com/6jxdv7
you dont have logs for actions like this ?

[raw stream]

i already reported by f7 the guys who 100% hacker, they shooting through the woods and bushes

[sturdy terrace]

Hey since you have evidence, I'd suggest sending this in your report. I don't know how our system works as I'm just a chat moderator.

[vague elbow]

another hacker

[safe dew]

plllsss the server is crying because of this cheater

hes holding up a hole server

[sturdy terrace]

Hey have you submitted a ticket on our website?

[vague elbow]

fuck hackers

[safe dew]

i cant find him there ... just talk to me im in supportchannel

u can watch him live when hes killing me

with his name and steam id u cant find him on the webside

[sturdy terrace]

I'm sorry I can't help you. I'd suggest making a generic ticket instead with their steamid and any evidence you have

[vague elbow]

some one see medium eu reports plz

[jovial oasis]

/ticket

[silent escarp]

Buy glasses for admins, not to be blind

[vague elbow]

/ticket

[glass olive]

Hey, @vague elbow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vague elbow]

ticket dont work

can i talk with someone

[jovial oasis]

Support on website dont work GG
EU MAIN RAGE HACKERS with proofs

[vague elbow]

eu medium we have hackers too

[placid gorge]

76561198038910303 CHETER SAME AS LAST NIGHT MAIN EU

[vague elbow]

76561199466660151

ban 60 days ago

[brave lance]

this player was already banned

[brave lance]

thiis player is not online but you should not be using discord to report, use F7 or create a ticket on the website: https://rustoria.co/support/

[placid gorge]

The site doesn't show me any players, I don't know if it's because of me or the site.

[safe dew]

76561199791886994

side doesnt work at all

[brave lance]

you can create a generic ticket if the player does not show up

[fair fractal]

@brave lance

Hows ban evasion works

[violet plover]

76561199667321192

is this user banned?

[brave lance]

you can take a look at our rules here: https://rustoria.co/rules/vanilla or see the below section

[fair fractal]

thanks

[solar mica]

PLS SOMEBODY LOOK AT MY TICKET THIS CHEATERS KEEP KILLING ME

[desert adder]

Fr they think premium servers stop cheaters

[lean summit]

why u send me on this train ride of emotions LOL

#announcements

[safe dew]

PLLLLLLLLLLLLLLSSSSSSSSSSSSS

ban this hacker

hes fucking us up since house we cant play anymore

we payed for vip

he just killed me 150m at night

its really destorying the game

[vague elbow]

eu medium ukranian hacker bring hes friends and raid everyone

[safe dew]

i was here many times asking made tickets everywhere

[sturdy terrace]

Did you make the generic ticket as I suggested?

[solar mica]

eu main cheater ak roaming 300 m doubling

[safe dew]

yes i did

[solar mica]

yes aint nobody doing shit

[sturdy terrace]

Did you get a reply?

[safe dew]

no

[sturdy terrace]

Then please be patient for a reply. You should get one soon.

[safe dew]

but i cant play for hours

he is really ragehacking and nothing is happening

flying, climbing walls

he killed us solo as a 8 man in seconds

[vague elbow]

mine aimbot wallhacks

[sturdy terrace]

Well you'll get a response when an admin checks it out. Admins review all reports as thoroughly as they can. There is unfortunately nothing for you to do other than wait for a reply.

[vague elbow]

and zero recoil

[sturdy terrace]

Have you submitted a ticket?

[safe dew]

got banned

[vague elbow]

yes

in game

website didnt work

[sturdy terrace]

They got banned?

[sturdy terrace]

How did it not work?

[vague elbow]

doesnt load

[sturdy terrace]

It works fine for me. could you try again?

[vague elbow]

yes

[vivid canopy]

@sturdy terrace the website doesnt work its broken so i mention u 76561197964441127 blatant cheating at sea main right now

[sturdy terrace]

What do you mean it's broken?

[vivid canopy]

it doesnt load for us

when creating a ticket

please check rn 76561197964441127 this guy blatant cheating pls spectate

[sturdy terrace]

I can't as I'm just a chat mod. Are you getting an error when you try and load it?

[vivid canopy]

no it just keep loading

thats sad he's blatant cheating rn

and i cant make a ticket it just keep on loading same on my other team

we cant ticket

[sturdy terrace]

It seems like the website is indeed having some problems. Making a generic ticket should work though. I'd recommend making one of those with the players steamid and as much evidence you can gather.

[vivid canopy]

alr thanks

Ticket #39abd7 any mods that can ban this cheater blatant cheating rn i just made a generic ticket

[sturdy terrace]

Thank you for the report. An admin should check it out asap.

[vivid canopy]

thanks already banned bro

[sturdy terrace]

Nice!

[vivid canopy]

[bold pilot]

admin

we have a stuck mini on eu small can u help

[rose timber]

Hey there, we do not interfere with gameplay. We can not help you with this issue.

[gleaming shadow]

The site is down i cant make any ticket in our server is a full cheater .

[sturdy terrace]

Hey yeah our website is having problems atm. You can make a generic ticket though and provide the steamid of the player with as much evidence you can gather.

[gleaming shadow]

yeah i saw it its having some problems who ever gonna check thoose cheaters its gonna take like 10 sec they are flying too and still are in the server lol

[sturdy terrace]

Did you make a ticket?

[gleaming shadow]

i maded 1 still waiting

but cant pick the player so i only maded a normal one

[sturdy terrace]

Alright. Then an admin should check it out as soon as they can

[gleaming shadow]

and i sended the Steam ID

alright stormz thanks for your help

[rapid nest]

@sturdy terrace yo

when i connect it says i need to contact u?

[sturdy terrace]

Me? Or what name do you get when you get disconnected?

[rapid nest]

yeah your name

[sturdy terrace]

What? Can you send a screenshot of your disconnection message?

In here

[rapid nest]

yeah 1 moment i am starting rust again

[thin plover]

huh

[rapid nest]

@sturdy terrace ah no sry its marzy close one xD

[thin plover]

leave your steam ID here please

[rapid nest]

76561198123761354

[thin plover]

@lyric basalt

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[near halo]

How do I unlink my steam?

[trail canyon]

can someone from support write to me when a ban was issued on Rustoria.co - EU medium server on this account:nickname 0092 profile id: 76561199691032621

[marble lotus]

how to submit and apeal

[long wren]

!appeal

[glass olive]

Hey, @marble lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

You just need to make a ticket

[trail canyon]

how?

[gleaming compass]

10x gone down

@hearty fulcrum ❤️

[raven bison]

it's back up

[polar creek]

in how many time we got a repons on appeal ?

[long wren]

!report

[glass olive]

Hey, @silk marten

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!report

[glass olive]

Hey, @silver sky

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stark quiver]

Ticket #c38c93 Please observe him

He has been looking for someone to fight

[desert adder]

Wow so the fucken admins care about what I say in chat but not about the fucken rage cheaters

[thin plover]

we have chat moderators to enforce chat rules

[frosty acorn]

Can a admin help me got banned for giving my base away

[wild elbow]

Hard esping group on US main theyre going straight blatant, prefiring through rocks and walls and shooting through multiple bushes

[blazing gust]

need admin

[pale patrol]

i got banned for cheating u guys can pc check me or wtv i just need some help rn im new and have 25 hours

????

any admins ???

@thin plover

[thin plover]

what is your steam ID

[pale patrol]

how do i check

@thin plover

when i make an appeal it says they couldnt find me

[thin plover]

can you link your steam here

or post it

[pale patrol]

but i try to log into server says im banned

post what ?

the ban picture

[thin plover]

no your steam profile

[pale patrol]

were in support just send it

[thin plover]

just here

[pale patrol]

ok wait

it doesnt let me can i call u and share screen or something

im dragging the screenshot file and it doesnt load

[thin plover]

what

no just post the link to your steam profile

[pale patrol]

oh mb im dumb

im new to steam sorry about that here

bro istf my screen shakes while pressing enter

https://steamcommunity.com/profiles/76561199846725726/

there it goes

@thin plover is that the right link ?

[thin plover]

yes

[pale patrol]

ok

what do i do the appeal says im not banned but it doesnt let me load in

[wild elbow]

Will I be told if the guy I reported is cheating or not

[pale patrol]

idk man prob

@thin plover

will i get unbanned u guys can pc check me if needed

[thin plover]

we do not pc check

[pale patrol]

alr

do u know if i will be unbanned

[thin plover]

just checking some stuff

[pale patrol]

ok just lmk @ me

[left pebble]

i have question.. where is EU long?

[near halo]

How to unlink my steam account from the support website?

[pale patrol]

@thin plover what do i do just wait ?

[thin plover]

can you try to make an appeal now?

[pale patrol]

let me try rn

na @thin plover i still cant it says it may have expired but i cant load in

it says ban evasion instead of cheating now

[tall sphinx]

How do i make a ticket I just got banned from rustoria main for "cheating"

@thin plover

[pale patrol]

i just got the game and got banned after a day i think they accidently banned me though cause im new to game

@thin plover do u have an estimated time when i can play ?

?

[dapper dust]

i didnt notice i have been falsebanned for 2 months🤦‍♂️

[pale patrol]

@thin plover i just want to make sure my base doesnt decay sorry if im being annoying im just annoyed cause i got banned for no reason

[thin plover]

why would your base decay if you've never played here on this account?

[thin plover]

!appeal

[glass olive]

Hey, @tall sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper dust]

1-3 days? damn, my appeal better make a difference😅

[pale patrol]

i did play on this account wym

i was playing yesterday i got door camped by a double barrel and got off

istg i played on this account i have footage

[thin plover]

are you sure you are talking about the right server?

[pale patrol]

yes

i can show u the footage if u call me

on discord

[thin plover]

you are either confused with another server or with another account

[pale patrol]

istg i only have one account and i played on this server i can show u the footage

do u want to see footage it will show my name to

so same account and server

it was rustoria.co us mondays

[thin plover]

ok with what account then

[pale patrol]

vaxxy the steam name is vqollas

did u see it or na

[thin plover]

you have played 5 servers and none of them are Rustoria on this account, so what other account

[pale patrol]

lmk if u need to see the footage

bro i can show u footage i played on the account pls just call me on discord rq

it would be so much easier

i only have one account

i can show u anything u need bro i played on this server i can show u my base

i iterally got banned how could i have not played on the server

[thin plover]

I will not call you no

you probably mean another server, but for now you are banned for ban evasion indeed, you can read our rules here : https://rustoria.co/rules/vanilla / No Rust EAC/Gamebanned Alts

[pale patrol]

how did i get banned im so confused ts sum bs

[thin plover]

#looking-for-group

[daring abyss]

admin look Ticket#8a5617

[strong rover]

admins, please pay attention to the server [US] Rustoria. co 4/25 -10x. clan silly plays minimum 4 people.

[unborn ore]

im banned for cheating and i haven't actually played rust in like 5 months

[long wren]

!steamid please post your steamid

[glass olive]

Hey, @unborn ore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unborn ore]

76561199081971835

made a ticket on the website

[kind mist]

i m banned on rustoria eu main for cheating but it is not real my id 76561199393011197

[long wren]

!appeal

[glass olive]

Hey, @kind mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kind mist]

i am banned on eu main but on the website i only can choose ban on us main where i doesn t even play

[solar mica]

!report

[glass olive]

Hey, @solar mica

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vapid pulsar]

how do you link youtube

[solar mica]

pls can a admin quick look at my ticket another cheater

[balmy cypress]

Which server?

[mellow basalt]

!report

[glass olive]

Hey, @mellow basalt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solar mica]

eu main

[balmy cypress]

deleted the name, they are being spectated. Please don't tell them this or they could toggle

[solar mica]

ty very much

youl see hes cheating

[mellow basalt]

@balmy cypress hi

[balmy cypress]

Hello

How can we help?

I see

Replied in DM

[solar mica]

TY for banning him

he fk got me poor

[balmy cypress]

It was another admin, but glad we got that sorted for you

[balmy cypress]

And sorry you even ran into them

[jovial frost]

dyaglev2008 - this guy is doing fishing links via your server, I can dm proof

[kind mist]

can anybody help me? I a, waiting for answer not one hour. Ticket #fa3a3c

[sturdy terrace]

Hey DM me some proof and I can forward it to the admins!

[sturdy terrace]

Hey is this a report or an appeal?

[kind mist]

appeal

[sturdy terrace]

Alright then please note that the usual response time is 1 - 3 business days. I appreciate your patience!

[kind mist]

ok thank for answer

[desert karma]

Rustoria EU main cheater 100% head

[rose timber]

Hey there, have you reported him on the website? Happy to have a look.

[flint oxide]

hello im trying to open a ticket in website but it says u re un authorised to open ticket why it says that

[fair fractal]

Admin , can anyone help , im banned for ban evasion

I've drop appeal , can anyone look to it

[sturdy terrace]

Hey plese note that the usual response time is 1 - 3 business days. I appreciate your patience

[barren tinsel]

I'd like to ask something. Our team often recruits new players, but some of them start off clean and then after a few days, those bastards start cheating, and they pull me into "play with hackers"! How many chances do I usually get for this kind of ban? I've already been banned twice by .co. Or, if I get banned and wait for a year before playing again, will the risk of a permanent ban disappear?

[rugged yarrow]

do u need to be whitelisted to use exitlag on rustoria?

[barren tinsel]

cause I'm very like u eu long but I'm genuinely worried about getting permanently banned, and I'm afraid to keep playing. Is there any way to avoid this?

[long wren]

we dont have whitelist but we allow vpns

[rugged yarrow]

thanks

[long wren]

There is no way to avoid it

[tough badger]

where do i report cheaters here

[barren tinsel]

@long wren How many chances do players normally have before a permanent ban? Could you explain the rules and how the system works?

[long wren]

!report

[glass olive]

Hey, @tough badger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take report in discord

[long wren]

It's hard to tell you because it varies from situation to situation. If you get banned, you can make an appeal

[barren tinsel]

@long wren k Thanks

[lilac swallow]

is there any admin online

who many time do i need to report this russian guy who is cheating

[balmy cypress]

Hey, we can take you report on https://rustoria.co/support

An admin will be able to look soon

[lilac swallow]

right now i dont need it more my base is all gone for what do i need him is the second time this one happenet

[balmy cypress]

I am sorry to hear that, we cannot give your base back I am afraid as admins cannot interfere in game 😦

[lilac swallow]

ofc i know it but at least someone to see the ticket so he can see if they cheating ore not becouse im wasting my time there to play

[balmy cypress]

I believe its been responded to now

Unless you see its still open (not sure your steam name) DM me your ticket link if its still open

[pastel orbit]

whats the rules with having a VAC ban on steam profile?

is there a minimum amount of days needed before can play the server?

[pastel orbit]

sorry i mean VAC ban

on a diff game

[long wren]

ah

[onyx sentinel]

where i report one cheater?

[thorny dune]

We only moderate Rust game bans, if you don't have one of those, you are fine

[thorny dune]

Hello, you can do this on our website here https://rustoria.co/support. We will review and you will get a reply in-game / in your ticket after our investigation

[onyx sentinel]

ok thanks 😄

[strange egret]

Hey there. How long does it usually take for a respond on a appeal?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strange egret]

It has been 6 days now…

[long wren]

!steamid

[glass olive]

Hey, @strange egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[strange egret]

76561199390400087

[thorny dune]

I've reached out to hopefully get this looked at as soon as possible for you now. Appreciate the patience.

[ruby sphinx]

where would you appeal for a ban

not that im banned

[balmy cypress]

Did you try to appeal on https://rustoria.co/support ?

[unborn stream]

Hey I have been false banned

I need help it says i was cheating but I was not and I wanna know if I was manually banned or banned by anti cheat

[long wren]

!steamid

[glass olive]

Hey, @unborn stream

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unborn stream]

76561199422248518

you can check my pc

anything

anything willing to get unbanned

[runic tusk]

hey I got banned for playing with a cheater I made an appeal online where I will get a notification when my application has been reviewed?

[unborn stream]

i accidently put eu main for the appeal

@long wren

[desert adder]

pablo no way

You know you cheat

[desert adder]

Yo ass rage cheats on toria us main

[unborn stream]

bro what?

when did i rage cheat

i was not cheating

me and my team were legit dying alot

i can legit prove it

any way possible

[unborn stream]

bro what

[desert adder]

Dont waist the admins time lol

[unborn stream]

HOW DO U THINK IM CHEATING

LIKE WHAT

[desert adder]

everyone on the whole fucken server knowns you cheat bitch

[unborn stream]

who thinks im cheating?

[desert adder]

Surr

??? ?? ????

[unborn stream]

bro wait for the appeal im showing u that im not cheating

[balmy cypress]

He is not staff, theres no point in proving anything to him @unborn stream

[unborn stream]

i have legit reported cheaters and gotten alot banned

[balmy cypress]

I've reviewed your ban, appears to be an incorrect kick. Its fixed now and you can connect in 5-10

[unborn stream]

thank you

@desert adder u see

[unborn stream]

whats ur in game name

[graceful creek]

Will US Long map vote still come out today?

[unborn stream]

@balmy cypress

i have tried to connect but its not working

[sturdy terrace]

Hey sometimes if you spam connect it can bug out our systems. Can you give it 15-20 minutes before trying to connect again and see if it fixes itself?

[unborn stream]

alr

[woeful merlin]

@thorny dune we have a full cheater fly in the map with cheats

Ticket #0cc4f2

[uncut lichen]

i was banned for cheating but i never cheatet wtf

[green shore]

please make an appeal

!appeal

[glass olive]

Hey, @green shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn stream]

i just waited like 40 mins

and it says the same thing

[sturdy terrace]

Alright thank you for your patience and sorry for the inconvenience! I'll forward this to the admins.

[unborn stream]

i apreciate it 👌

[pale patrol]

it says ban evasion but i never played on any other accounts

[pale kraken]

what can i do if my appeal was denied?

i didn't cheat and no one is willing to listen to my case

this isn't fair man

[old estuary]

@sturdy terrace

my friend got banned and his ticket was denied without revieuw

my friend is banned without playing on the server

he got banned on rusty moose and somehow got banned on rustoria but theres no temp/ perm ban going on

some admin help please

[hardy lodge]

where i can summit a ticket?, i found a suspect in br main sv i have hes id

76561198196922462 can whe report this id pls?

more ppl is saying the same on the sv

[sturdy terrace]

!report

[glass olive]

Hey, @hardy lodge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hardy lodge]

hes already report in game

[sturdy terrace]

Hey I understand that it can be frustrating if your appeal was denied, but if an appeal gets denied then that decision is final. Your friend will unfortunately have to go play somewhere else.

[sturdy terrace]

Alright then an admin should check it out soon

[unborn stream]

@sturdy terrace any update

[hexed vine]

how do i add wipe updates to my discord server

[lyric basalt]

You can click follow in #wipe-feed

[chilly trellis]

where can i report someone

can u send me the link please

[uncut holly]

whats avg response time for ban appeal?

[steady gazelle]

<@&274971100184576010>

[lyric basalt]

!report

[glass olive]

Hey, @chilly trellis

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limpid pawn]

Hello, i am false banned on Rustoria.co EU Mondays for playing with a cheater

[covert garnet]

me too?

[uncut holly]

what is regular response time for ban appeal?

[limpid pawn]

yes bro, is amazing

[covert garnet]

my name is chickenwing on steam

[limpid pawn]

my name is ReveaL on Steam

[covert garnet]

yeah we fight alot to each other

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut holly]

great, thank you

[covert garnet]

but there are like 10people banned for playing with cheater but we didnt do it?

[covert garnet]

oh yeah btw me and my other 2friends are also banned for playing with cheater

[limpid pawn]

They're raiding me now, and on top of that, I can't even defend it or anything. It's unfair because I'm a legal player. I have proof. If necessary, I'll pay the VIP, but they can take away my appeal. <@&874995535881326632> <@&274971100184576010> @lyric basalt

[shy remnant]

!steamid

[glass olive]

Hey, @limpid pawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

You are banned, it is not a bug

You need to make an appeal please 🙂

[limpid pawn]

This ban is false, create an appeal on the website

[covert garnet]

Me and my friends play trio's and we got banned for playing with cheaters all o us? <@&874995535881326632> <@&274971100184576010>

[shy remnant]

Can you stop ping please

I am litteraly answering right here

[covert garnet]

okay sorry

[covert garnet]

didnt saw it

[shy remnant]

You were temporarily banned for "Playing with a cheater", please make an appeal on the website and we will have a look at it within the next 1-3 business days

[pale kraken]

what can i do if my appeal was denied?
i didn't cheat and no one is willing to listen to my case
this isn't fair man

[shy remnant]

!appeal

[glass olive]

Hey, @covert garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant zodiac]

why am i on this server?

[shy remnant]

If your appeal is denied, the decision is permanent. Can you please send your Steam ID in ?

[pale kraken]

where do i find the ID

[shy remnant]

!steamid

[glass olive]

Hey, @pale kraken

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[covert garnet]

i already did that but look at the chats in general and the other chats because almost every player is banned for playing with cheater,

[pale kraken]

76561199334112008

there must be a problem, i have never cheated before

[covert garnet]

WAIT YOU ARE ALSO BANNED FOR PLAYING WITH CHEATER?

[shy remnant]

I do not see your appeal ?

[covert garnet]

plz check mine 1259975386

[shy remnant]

Please wait for your appeal to be answered

[pale kraken]

im banned for "cheating" even tho i never cheated

[pale kraken]

https://rustoria.co/support/appeals/4f4037

[frosty acorn]

Could you have a second look at my appeal 76561199082263193

[covert garnet]

your also banned for playing with cheater?

[frosty acorn]

All I did was give my base away to him never joined teams

[shy remnant]

Sorry your appeal was indeed denied and this decision is permanent and won't be revoked.

[pale kraken]

yes you already told me that

[shy remnant]

Yes, and I confirm it

[pale kraken]

but there must be a mistake, i didnt cheated

i dont know how can i show you that i didnt

[shy remnant]

You are banned on your new account for evasion

[pale kraken]

in the one that i made the ticket?

[limpid pawn]

Supposedly I have been banned for playing with a supposed hacker and the supposed hacker who is my friend who has nothing and is legal is playing, what sense does that make, admin? <@&274971100184576010> <@&874995535881326632>

[shy remnant]

Both your accounsts are banned anyway

[pale kraken]

i did explain my situation with hyoid like a month ago

[shy remnant]

Stop tagging us

For the 3rd time

[limpid pawn]

okay sorry

[shy remnant]

Make an appeal

And wait for a response to it

[pale kraken]

this is stupid

[potent tinsel]

u are all retarded

u are banning my friend of the discord and he literally did nothing, im the "cheater" and im playing, reveal my friend got banned 1 week for playing with a cheater "me" and i am not bnaned? xDD he got fake ban pls admins stop doing bullshit and unban him apes

[shy remnant]

Who are you even talking about

And please stay respectful

[pale kraken]

not me

but he's not wrong

[shy remnant]

Please go to #general now as we've answered your questions

[potent tinsel]

im reveals duo

he got fake ban for "Playing with a cheater (me)"

[pale kraken]

i've got fake ban too

and they dont want to even listen to me

[shy remnant]

Ok, so what does not make sense when I ask you all to make an appeal and wait for the response to it ?

[potent tinsel]

3 days for answering?

[shy remnant]

You are banned for cheating, then evaded the ban on another account. Now stop and go to #general please.

[shy remnant]

ONE to three business daysd

[pale kraken]

IM NOT CHEATING BRO

I DIDNT CHEAT ALSO

[potent tinsel]

bro xpiwel listen, not my bad this guy "notdefusedd" got ban for cheating, i dont know him, but listen, we have been playing rustoria for 1 year straight, nothing happened, and today he got fake ban

[pale kraken]

show me proof WHERE IM CHEATING

[shy remnant]

Please

Make an appeal ...

[potent tinsel]

juan este admin chupa pollas

[pale kraken]

na si es un pelituod

[potent tinsel]

i cant lie, ur a trash admin

[shy remnant]

You take a break now

And stay respectful next time

[pale kraken]

i tried to be respectful to you but you wont listen

people has patient

[shy remnant]

I'm not talking to you

Again ,you are banned, this is permanent, end of debate

I'm sorry but I can't tell more

[pale kraken]

ye sure

[frosty acorn]

76561199082263193 I was banned for playing with a cheater. Already appealed and denied. This is what happened I took a break and I left two door open to my base. Was dark af when I came back and just insta opened a door. There was 3 guys in my base and they killed me. I spawned outside closed 1 door they can’t get out. I got the neighbors to kill them because I have nothing and can’t get in.

After they killed them I gave them my base and got off

Couple hours later when I’m not on the game I got banned for playing with a cheater

@shy remnant can you help me?

<@&874995535881326632>

<@&274971100184576010>

[covert garnet]

Me too

[frosty acorn]

Love how when it’s just a lil complicated and they have to do a little bit of work it’s eh fuck him just don’t answer

[spice yacht]

bro like

look the kda off max verstappen bro

[shy remnant]

It's not complicated, we just all have a different life, you know

[deft stirrup]

no way hes cheating admins

[shy remnant]

Your appela was denied by the banning admin, this decision is permanent and I can't interfere with it

[deft stirrup]

i know him its was a fake ban

[shy remnant]

!appeal

[glass olive]

Hey, @spice yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft stirrup]

we fighting until 4 days ago of the ban

[shy remnant]

Hey guys, I know you want to defend your friend but the answer was given to him. Please head to #general

[frosty acorn]

A different life blud thought he cooked there

[shy remnant]

Okay, head to #general now

[spice yacht]

like bro

look his kda

u take 3 days to answer him and u dont do nothing?

like are u real? or a npcs

[shy remnant]

Please, stop

[pale kraken]

0.73 kdr, yea im so cheated

[shy remnant]

KDA doesn't mean anything, now please #general

[deft stirrup]

lol

[spice yacht]

nonono

[deft stirrup]

bro u have no proofs

[spice yacht]

u u are not real

[pale kraken]

someone bring a real admin please

[deft stirrup]

that hes cheating

[spice yacht]

joke admin

Piwel like there is no sense

u arent doing shit?

like at least tell us who bans @pale kraken

[deft stirrup]

like at least tell us who bans @pale kraken

[spice yacht]

nice suport channel btw

[covert garnet]

Ben je Nederlands?

[pale kraken]

im not nederland but i like max verstappen

[shy remnant]

Please head to #general or DMs for non-support discussions 🙂 Thank you

[spice yacht]

bro its a suport problem

[pale kraken]

listen, i didn't hurt anyone, i didn't cheated, i just want to be listened, give me the chance to defend myself, i'm just trying to get listen, i know you're doing your job, but for real, i didn't cheated, i'm looking for the oportunity to try to explain what just happened

[shy remnant]

It is not anymore as they've been answered multiple times

Your ban appeal has been reviewed and denied by the admin who issued it. The decision is final and permanent. I understand you may be frustrated, but there is nothing further I can do regarding this matter. Please respect the decision and refrain from consistently "spamming" about this over and over with different team mates each time

[pale kraken]

i'm not frustrated, but i think is really unfair because it is not true that i was cheating

i'm trying to find the solution and you all are just ignoring me

not even talk to me on discord

through a call

[frosty acorn]

They don’t owe u anything they can ban you for whatever

[pale kraken]

last time i had this problem an admin came to me and talked to me in a call, and i explained everything to him and he unbanned me

[frosty acorn]

They don’t have to explain to you how or why they think your cheating

[pale kraken]

so unfair

can i even talk with the admin that banned me? @shy remnant

[shy remnant]

I'm sorry but I can't tell you who banned you.

[spice yacht]

OKAY

can u tell us why he is ban?

and the proof

[shy remnant]

Already told them

[shy remnant]

And no

[spice yacht]

Bro how he is cheating?

wanna come to a call and show our entire wipe?

[frosty acorn]

Cuh still thinks he’s owed a explanation

[balmy cypress]

Reviewed the ban @frosty acorn

While we cannot go into detail, I'd suggest you stop playing with that player as we do believe that they were cheating.

[shy remnant]

This is a support channel, not welcomed to this kind of messages.

We do not give proofs about our cheating bans for obvious reasons. I am sorry you are frustrated about this, but the admin denied the appeal, there is nothing mroe I can do

[frosty acorn]

The thing is I never joined their team

I only let them in my base to kill the people that were in my base

And if they killed them they could have my base

[balmy cypress]

I see, sorry I didn't read that bit as I just jumped in towards the end. We've messaged the banning admin for that perspective to be reviewed. You can send me a DM so I can update you when we hear back.

[pale kraken]

can any admin come to chit chats

[spice yacht]

some usefull plz

<@&274971100184576010>

[balmy cypress]

Whats up?

[pale kraken]

i want to talk with an admin to solve my problem

[balmy cypress]

What is your problem, I cannot do voice currently but I am happy to help in text

[pale kraken]

well, i did an appeal, it got denied, i'm acussed to be "cheating" even tho i'm not a cheating and now i'm trying to talk to contact with someone that can actually help me

[balmy cypress]

You are banned for playing with a cheater no?

[pale kraken]

i'm banned for being the "cheater"

[balmy cypress]

Ah it was the other player who sent their ID, thought it was you

I am afraid that I cannot really go into more detail on the ban reason

[pale kraken]

yea i know, thanks for trying

i'm gonna still waiting on chit chats if any admin wants to join

and want to actually solve my problem

[spice yacht]

#FREEMAXVERSTAPPEN 33

worst support channel ever

[pseudo cipher]

#FREEMAXVERSTAPPEN 33

FREE MY BEST FRIEND

[covert vault]

#FREEMAXVERSTAPPEN 33

[spice yacht]

#FREEMAXVERSTAPPEN 33

[pseudo cipher]

I WILL MOVE SKY AND SEA

[covert vault]

I WILL MOVE SKY AND SEA...

[covert vault]

😭

[spice yacht]

bro can u do someting?

<@&274971100184576010>

[misty scroll]

Hello

Can I help you?

[rose shale]

Why doesn’t it let me vote for a map ?

[tall sphinx]

can anyone help me i cant load the rustoria page

@misty scroll

[uncut holly]

I was banned for chargeback, do I open a appeal onsite or a ticket? it says to appeal in discord but in payment support it says it is not for appeals just want to make sure

[misty scroll]

You make one in payment support if you were banned for chargebacks

[misty scroll]

What is the issue?

[misty scroll]

#wipe-feed message

[tall sphinx]

it just says verifying your human over and over

[misty scroll]

Try turning off your adblocker if you have one, or try in a different browser

[tall sphinx]

okay, thanks man

[spice yacht]

WE STILL HERE

#FREEMAX VERSTAPPEN

UN BAN HIM

[misty scroll]

Thank you for understanding that things take time to be properly reviewed, and for not continuing to fill the Discord with messages about the situation when the affected person is already in contact with the admin team 🥰

[spice yacht]

brother we wait 4 days

like that msg its disrespectfully

and we are here till 6 hours waiting in chit chats

[misty scroll]

There is no need to wait in chit chats, the person affected has already been told what the status is

[spice yacht]

after we spam 4 hours

[misty scroll]

So that makes spamming for longer acceptable?

[spice yacht]

no, but also its legal to wait 4 days to and answer?

[misty scroll]

Either way, if you guys could be patient and stop with all the messages about the situation that'd be great. As I said, it is being reviewed and the person affected is aware 🙂

[spice yacht]

i will stop have a good night

[misty scroll]

You too

[pale patrol]

i just want to know if ill be able to play again because it said ban evasion why i cant play but i only own one game key and one steam acc and i made an appeal

[misty scroll]

You can see our rules regarding evasion here: https://rustoria.co/rules
It should give you a good idea of what to expect of your appeal, but just waiting for the appeal to be answered is the only thing that will answer your question accurately

[woeful parrot]

Good evening, I've been banned from the BR main server and I don't know the reason.

[long wren]

!steamid

[glass olive]

Hey, @woeful parrot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick maple]

Good evening i'm trying to join rustoria EU Main for the first time and i get disconnected: cheating

[long wren]

!steamid

[glass olive]

Hey, @quick maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[woeful parrot]

!steamid

[glass olive]

Hey, @woeful parrot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick maple]

76561199381322382

[long wren]

thank you please make an appeal https://rustoria.co/support

[woeful parrot]

76561198300285038

[long wren]

#support message you too

[woeful parrot]

@misty scroll

[jolly minnow]

i need help it wont let me join it says im cheating when i have no cheats installed

[long wren]

!steamid

[glass olive]

Hey, @jolly minnow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jolly minnow]

76561199668571438

[quick maple]

how long does it take to get an answer from the support team?

[long wren]

thank you pleaee make an appeal sir https://rustoria.co/support

[jolly minnow]

how long will it take to answer the appeal

[long wren]

appeals take 1-3 bussines days
@quick maple @jolly minnow

[quick maple]

tnk

[jolly minnow]

ok thanks

[deft lotus]

Hi, I saw au premium is wiping Thursday, I’m just wondering if it will also be wiping Friday?

[long wren]

Yes, we will not be doing the general wipe(map wipe) this week due to an client update.

this week au premium wipe time <t:1746122400:F> (force wipe)

[deft lotus]

Thank you very much

[vast marsh]

yo can you guys fix tickets on your website

it does not let me make any tickets

@here

@deft lotus

[deft lotus]

Huuuuh?

I’m not admin lol

[vast marsh]

ohhhhhhhhhhhhhhhhhh

u thought u was mb @long wren

@long wren

[undone moat]

how long does it take for a appeal to be looked at?

[raven bison]

Upload the evidence on an external website (clip website or youtube)

your attachment is too big

or don't upload evidence, just try to provide as much detail as you can

[vast marsh]

ight bet

@raven bison

it still dosent work and i didnt even include a clip

[raven bison]

can you DM me what your ticket looks like before clicking create?

[vast marsh]

ya

[vast marsh]

i dmd u

[white terrace]

If I get unbanned from the server before wipe will I keep my base

[frosty pagoda]

when will vip for toria us long premium come out

[undone moat]

how long does appeals take to be viewed its almost been 4 hours

[fresh sleet]

1-3 business days. ^^

[undone moat]

dang my old tickets took 2 hours

[latent vine]

There's a guy in rustoria.co us main that's being casually racist, his acct name is kd perry

[plucky rapids]

I am the player with the most hours played in BR Long, is there any reward?

[long wren]

[peak elbow]

@sour rapids If i purchase Rustoria US Long Vip now will it still work for the premium server once it transfers into that type of server?

[peak elbow]

go outside!

[hearty fulcrum]

Hello, yes, the VIP you purchase for US Long will work for US Long Premium. If you wait until Wednesday, there will be a 50% sale for VIP for US Long Premium and US Medium Premium. #announcements message
However, the VIP might run out of stock, so you can purchase it sooner if you want to make sure you have it.

[peak elbow]

Is there any way to see the current stock not just how it says stock low

[hearty fulcrum]

No, unfortunately not. Even I do not have access to that :(

[peak elbow]

Hmm ok would anyone you know of have access to that or is it just a marketing scheme to entice people to purchase?

[hearty fulcrum]

It's not a marketing scheme, haha. It's a frame of reference for players to be able to get an idea of how much stock is available. We can't really give an exact number because the availability depends on when another player's VIP expires.

[peak elbow]

Ok understood

purchased anyways haha

[hearty fulcrum]

Glad to be of help

[tender sinew]

Can i ask

Next wipe of Sea Main is wipe map or wipe all

[hearty fulcrum]

The next wipe for SEA Main on May 1st will be Force Wipe which is map and BP wipe, so wipe all

[tender sinew]

thankyouu

[thorny notch]

i need support

i got banned on rustoria.co us small for cheating and im not

[thorny dune]

You can appeal your ban on our website https://rustoria.co/support/appeals

[blazing gust]

after logging on to the server, they discount me and write down the reason for the cheats. But I've never played on this server before, much less with cheats. What should I do?

[sturdy terrace]

?steamid

[glass olive]

Hey, @blazing gust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tulip lava]

Can someone help me with my ban appeal? My account got "game banned by developer". I made a ticket and the appeal got denied, however there is no reasoning for the decision. My account has 15k hr in csgo and 13k hrs in dota 2. Now it shows a "game ban" on my steam profile. I would appreciate if an admin could have a look for the reason. Thank you!

[tulip lava]

This is the ticket: Appeal #c13cdb

[zealous charm]

Appeal #80d5c9 Help thanks

[icy niche]

hello

I was called to check what to do

[gloomy sparrow]

Are you game banned?

[tulip lava]

Thats what it says when i click on my profile:
Banned by Game Developer (Game Ban)

[gloomy sparrow]

Then you have to appeal with EAC

[tulip lava]

it says nothing about eac tho

[icy niche]

But when I log on to your server, it says come to discordgg/rustoria-SkylineGTST

[tulip lava]

where can i find the reference id for eac appeal?

[hearty fulcrum]

https://www.easy.ac/en-US/support/contact/appeal

[tulip lava]

thanks, but i cant find the reference i need to type in

[icy niche]

What should I do when I join your server and you tell me to come to discordgg/rustoria-SkylineGTST

[tulip lava]

where can i find the reference id to create the appeal?

[hearty fulcrum]

Hey, I'm not sure what you mean. If you need support for EAC bans or appeals, please contact EAC. We are Rustoria, so unfortunately, we can't give support for EAC appeals or bans.

[hearty fulcrum]

What is your Steam ID?
https://rustoria.co/getmyid

[tulip lava]

On the EAC website it says i need to enter a valid reference ID. My Steam ID doesnt work as a reference ID. SO where do i find that reference ID? As mentioned above i dont think i got eac banned. I cant create a ticket without the reference ID

[glossy hill]

Can't join EU Mondays, it says: Disconnected: Cheating
Still can connect to other servers, never got banned on Rustoria too

Steam: https://steamcommunity.com/id/semvanec/

[molten flicker]

!appeal

[glass olive]

Hey, @glossy hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy hill]

ban Not Found We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

So i should take a 30 mins break right?

[molten flicker]

Yes

[hearty fulcrum]

Hello, this is fixed for you now. Please try connecting again after 30 minutes.

@icy niche

I need your Steam

https://steamcommunity.com/

[icy niche]

What should I do when I join your server and you tell me to come to discordgg/rustoria-SkylineGTST

[hearty fulcrum]

Please send me your Steam profile

[icy niche]

[F4] skuma0303

[hearty fulcrum]

Будь ласка, надішліть мені свій профіль у STEAM

Мені потрібне посилання

[icy niche]

https://s.team/p/hgnm-njmh/mqqmfjnf

[hearty fulcrum]

будь ласка, зачекайте

[hearty fulcrum]

Проблему вирішено. Будь ласка, зачекайте 30 хвилин. Через 30 хвилин ви зможете знову підключитися до сервера.

[glossy hill]

Tried to reconnect just a few seconds ago, still the same problem

[opal cloud]

76561199576609845

@long wren

[long wren]

please post your situation too

ex ban evasion but ban not found

[opal cloud]

how

[long wren]

just type here

[opal cloud]

the reason why i am banned?

[foggy wharf]

how can i get shop points?

[long wren]

'I'm trying to make an appeal but ban not found'

copy this and post

[opal cloud]

ok...

[surreal hazel]

Rustoria.co eu long some guy is afk in the vending where you cna sell blue key card

for like 40min already

kick him or whatever

[devout falcon]

why do i just get disconnected for cheating when ive never cheated or been banned

[long wren]

we can't do anything about it

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @devout falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[devout falcon]

it says to wait 30 minutes cause no ban detected

[surreal hazel]

why not

he is stiII afk on vending

just kick him

[long wren]

https://rustoria.co/rules/vanilla read the rules and find out which ones he broke.

[devout falcon]

what do i do

[long wren]

who said that?

[robust trout]

can rustoria stop billing me 10 dollars every month ffs?

cant even cancel, says the subscription is canceled then i magically get billed again anyway

[fresh sleet]

Have you tried opening a ticket in #payment-support ?

[robust trout]

just opened a ticket ty

[devout falcon]

the website