support

[violet tundra]

No, Im saying Inacted in good faith and you punished me anyways. Thera no point reporting them when kicking them off the team and hoping they don’t get caught. Theres no system to reward self reporting when you all you do is ban anyways

[surreal spoke]

Rust is shitting the bed on my PC. I can run anything else but the game and I did a fresh install. Reverified files. My computer crashes blue screen of death every time I try and login to a server now.

I'm running and i9 and 128gb Ram running rust off the nvme

[long wren]

It's true that you are playing with cheater

[violet tundra]

There was more than 1?

[long wren]

That doesn't matter

[wispy plinth]

where do i make a ticket

@long wren

[long wren]

!ticket

[glass olive]

Hey, @wispy plinth

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy plinth]

i just have question

if i have game banned alt 390 days ago, and my brother has 1 200 something. am i good to play. before i load in . i wanna make sure im cleared to play

cant make a ticket for dis

[long wren]

@wispy plinth

[wispy plinth]

ah man

nothing I can do?

i only have 1 but my brother shares same ip? is there any way ican talk to like a higher up to see if i can get cleared to play

[long wren]

!steamid

[glass olive]

Hey, @wispy plinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

cna you post steamid ?

[wispy plinth]

Yeah holdon

Sent

My brother doesn’t even play rust

So he didn’t change his information when he got hacked

All I want is just a chance to prove that I just wanna play

[long wren]

post here

[wispy plinth]

76561199803740951

I think I have like 1000 hours

I can stream me playing and send in a ticket or something idk

[long wren]

i forwarded msg please for wait

[wispy plinth]

Ok I wait thanks

I just want a chance to prove myself

I’m a changed person

[long wren]

you have rust gamebanned or?

[wispy plinth]

380 days ago , cheated on siege and never restarted my pc

But I’ve grown up now , and realized cheating sucks

[long wren]

Rust gamebanned right?

[wispy plinth]

Yeah 380 days ago

I didn’t use rust cheats tho

Idk how dat got me banned

Can I like play for a week ro something and be on good behavior

[thorn osprey]

EU mondays ban this fool

[long wren]

cheater?

[thorn osprey]

hard cheating solo moving forward only triple headshotting

[long wren]

!ticket

[glass olive]

Hey, @thorn osprey

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn osprey]

bros on an acc that only has 27 hrs

and last played 6 years ago till today

just give him the hammer pls

[long wren]

we dont take reports in discord thank you

[thorn osprey]

ight then let him ruin your server

idc xd

[wispy plinth]

Don’t say that, they are trying their best

[long wren]

🤨

[thorn osprey]

Seems like it

[wispy plinth]

They must have a lot of reports daily just like others

[thorn osprey]

one admin overwatch and this guy would be gone

[wispy plinth]

Everything will be just fine sir

[wispy plinth]

Go to website den

[thorn osprey]

I donate to this server, thought id expect more what can i say

[long wren]

ye please f7 or make.an ticket

[wispy plinth]

If I donoated will I get , cleared to play , no I wouldn’t . Servers don’t put a donator over others

That would be bias

[thorn osprey]

Bias to prio reports to players that are actively playing the server?

[long wren]

don't worry, no one will be harmed except you.

[wispy plinth]

No such thing as prio reports 😭

[thorn osprey]

IK im getting creamed

by the cheater

constantly

[wispy plinth]

Then stop leaving base and report him

[thorn osprey]

IVE TRIED

xd

[long wren]

There is no such thing

[thorn osprey]

I wish there was

hence why i came to discord for a possible real admin

someone to overwatch

clearly thats not this server

[wispy plinth]

does your Brain function daily use

[thorn osprey]

no

[wispy plinth]

he told you to go to website

[thorn osprey]

Or f7

which ive done

[wispy plinth]

@long wren I’m go sleep, but if I’m cleared to play how would I know , do I need to send my game banned alt steam id or no

So u guys can see

[thorn osprey]

Bro banned too no wonder the beef

[long wren]

admin tag you

[wispy plinth]

Do u need the alt account id or na

I can send my ip so u see nothing suspicious

[wispy plinth]

I’m not banned I just wanna make sure
I’m able to play before I load in and get banned

[frigid zealot]

Ban evasion?

[wispy plinth]

That’s what I’m trying to get cleared

[frigid zealot]

Why can't I report a cheater in this Discord server?

[wispy plinth]

Website

[frigid zealot]

I can on other official servers Discords

Sub-par

[wispy plinth]

Every server is different

Just go to website or f7 👍

Mod tang taking over

[frigid zealot]

They aren't providing the same luxuries as their competetors

Shame they ain't getting no more money from me

[wispy plinth]

this ain’t a penthouse

[thorn osprey]

ik its a trap house for cheaters

[frigid zealot]

It's a business

[wispy plinth]

And that’s why u make a ticket on website to get a cheater banned

But u guys just sit here and complain

[frigid zealot]

Takes two to tango Tang

[thorn osprey]

making it impossible for them to get banned

[wispy plinth]

No it isn’t

[thorn osprey]

Its not ?

[long wren]

Well, there is a ticket system on the website

[thorn osprey]

I f7 why he till cheating xd

[frigid zealot]

Link plz

[wispy plinth]

Get some vaild evidence

[long wren]

!ticket

[glass olive]

Hey, @frigid zealot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy plinth]

Goodnight crazy

I got a school state test tomorrow

[thorn osprey]

valid evidence? bros 3 shot closing in meters in les than .5 secs each fight while perfect peaking wt esp xd

wt 27 hrs 6 year old hack acc

easies battlemetrics ban ive seen in my life

[wispy plinth]

Then report him.

[thorn osprey]

easiest*

I have.

[wispy plinth]

Then wait

It took a cheater 6 hours to get banned 1 time after he stole my row of rockets

Shit happens dude , just gotta move on

[thorn osprey]

When my base gone tmr and i see his name ill come back to this discord convo

[wispy plinth]

And raid him after

[thorn osprey]

be a grand moment

[long wren]

guys? please move #general @thorn osprey @wispy plinth

[wispy plinth]

Sorry sir

[thorn osprey]

Im done ranting

ban this fool

[long wren]

This is not a place for logic.

[frigid zealot]

Maybe it should be

Not very good support

[thorny dune]

Thank you for making a ticket in the end, they’ve been banned now

[winged dagger]

admin how do i make a ticketr

<@&874995535881326632>

how do i make a ticket

[long wren]

!ticket

[glass olive]

Hey, @winged dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged dagger]

!ticket

[glass olive]

Hey, @winged dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please dont tag admin with your issue @winged dagger

[winged dagger]

mb

[mossy bramble]

hey you on rn? dms i have a question i need help with

[long wren]

Sir

[long wren]

what do you need help with?

[mossy bramble]

Id like to talk about it in dms if possible

[long wren]

sure

[spiral jolt]

😦

anyone have bind for long loot

[long wren]

where is this?

[spiral jolt]

eu medium

i can`t loot

he under texture

[long wren]

sorry we cant help you

[spiral jolt]

(

[drowsy meadow]

throw it with rock

[short bear]

hey admin can u check my teammate?

https://steamcommunity.com/profiles/76561199835890274/ i think he not cheating what reason u ban him

[long wren]

tell your friend please make an appeal https://rustoria.co/support

please move #general

[short bear]

yeah he used to go netcafe play but all get banned so we lethim buy a pc and get new account but now also get banned we so confused wanna know how reason

[long wren]

have you submitted an appeal ? @short bear

[short bear]

yeah

im get banned cuz play with hacker

i let him go appeal

3 times cuz him get banned and waste my wipeday vip

nerver team with him

[wispy plinth]

A admin hasent @ me

[sturdy terrace]

Where would an admin @ you? Have you made an appeal?

[wispy plinth]

I’m trying to get cleared to play

[sturdy terrace]

Okay, so are you banned currently?

[wispy plinth]

No

But I don’t wanna load in and get banned

[sturdy terrace]

I can see that Crazy already forwarded your message. An admin should respond when they are available. Please be patient

[wispy plinth]

In my DMs or here

[sturdy terrace]

They will probably @ you in here, but they might dm you aswell.

[keen cove]

76561198897407252 vpn ban pl@sturdy terrace

[sturdy terrace]

What disconnection message are you getting?

[odd sandal]

@sturdy terrace can you help me?

after that

[sturdy terrace]

Wsup?

[odd sandal]

I want to connect to the EU MONDAY server using VPN. How do I register for the whitelist?

[keen cove]

play with hacker

vpn ban help

[sturdy terrace]

VPN is allowed on our server, so you don't need a whitelist.

[sturdy terrace]

?steamid

[glass olive]

Hey, @keen cove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

오호

@odd sandal 위에 스톰즈가 말했다시피 저희는 화이트리스트는없고 vpn을 허용합니다 만약 문제가 생기실경우 여기로 오시면됩니다!

[hearty tulip]

@long wren can you see the appeal? was the ban issued by accident **( Appeal #08e067 )

[long wren]

appeals take 1-3 bussines days

[hearty tulip]

wipe tomorrow bro

[long wren]

If you're lucky, it may be reviewed within a day.

[grand burrow]

Where do I make a report on a player?

[sturdy terrace]

!report

[glass olive]

Hey, @grand burrow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Hey @sharp depot do you need help with anything?

[sharp depot]

i am helper

[fervent wing]

how long does it take to get a response on an unbann appeal on your website? 🙂

[sturdy terrace]

It usually takes 1 - 3 business days.

[fervent wing]

damm can any of u do it?

wasnt even meant to be banned

[sturdy terrace]

No, it is only the banning admin that can handle your appeal.

[fervent wing]

i got banned by eac

not an admin

[sturdy terrace]

So you're gamebanned?

[sturdy terrace]

?steamid

[glass olive]

Hey, @fervent wing

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fervent wing]

done

[sturdy terrace]

Send it in here please

[fervent wing]

76561198971328567

[sturdy terrace]

It doesn't seem like you are gamebanned. What diconnection message are you getting when trying to connect?

[fervent wing]

cheating

never played on your server btw

hey i was banned the 4 marts or somthing like that by the eac. my wipe just startet on warbandits trio and i killed 1 guy and died 6 times. then i got banned 10 minutes into wipe witch make no sence i only had discord and crosshair open. first i thought i was banned from the server but then i found out i was fully banned. so i used 20 minutes to find out how to get unbanned. and i appeal unbanned on eac"s website and told them my situation. they said sry an unbanned me straight away nothing was suspios on my account i have over 500 hours and used over 200 euros on the game and was top 250 in the world in warzone season 5 so yea my aim is good i dont use vpn. ty for your time 🙂

here is what happen

[sturdy terrace]

Can you connect to other non Rustoria servers?

[fervent wing]

2 sek

[lyric basalt]

!steamid

[glass olive]

Hey, @fervent wing

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy terrace]

@lyric basalt

[lyric basalt]

Unbanned, please wait 15 mins to be able to join to Rustoria

[hearty tulip]

i have same problem , never play on rustoria US . and got banned 6 months ago . but How can I be banned 6 months ago if I recently played and bought a VIP on the server

76561199095112175

[fervent wing]

@lyric basalt @sturdy terrace ty for your help and support have a great day 🙂

[raven spruce]

Hello admins I got banned playing with cheater but they say that they didn’t cheaters we was playing duo and they put us to the team and say to don’t kill us we was killing them every time and now we got banned

[long wren]

!STEAMID

[glass olive]

Hey, @raven spruce

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

post your steamid

[raven spruce]

76561199833517859

please help we didn't know that they was cheaters

we wasn't teametees they was leaving in ottherr house

my teametes also get banned

they steeam ids

76561199770529861

76561198371583490

76561199652662334

we was faiting with them

they told to have peace and put us to the team

[long wren]

Oops;

so many

[raven spruce]

yes wee was 5

[long wren]

@sturdy terrace hehe plz

[sturdy terrace]

I mean, there is really only one thing to do, and that is that you and all your friends can make appeals.

[raven spruce]

we killing them they was crying dont kill us

[rose marten]

hello

they stupid hackers

we have a village, we were raided 6 times during this wipe. We killed them because there were 5 of us, they were crying all the time, and then they came to form a team with us, well, we agreed because they have a big house. I generally broadcast on twitch and have dlc, I ask you to ban us honest players.

its from translation

[sturdy terrace]

If you think someone is hacking, please report them and don't call them out here or anywhere else. You can do so via F7 ingame or our ticket system on our website: https://rustoria.co/support

[rose marten]

bro

i was banned

because of the cheaters

[sturdy terrace]

Oh, are you friends with @raven spruce ?

[raven spruce]

yes

[rose marten]

нуы

yes

[sturdy terrace]

Are you russian?

[raven spruce]

ye

[rose marten]

yes

[sturdy terrace]

!appeal Alright, then please do as this message says:

[glass olive]

Hey, @sturdy terrace

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy terrace]

!appealru

[glass olive]

Привет, @sturdy terrace

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[rose marten]

https://www.twitch.tv/ivd24 my twitch

[sturdy terrace]

sorry there is one in russian

Hope that helps

[rose marten]

We're just going to be banned now if you don't unblock us 7 times in 10 days.

[sturdy terrace]

!steamid @rose marten @raven spruce

[glass olive]

Hey, @rose marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose marten]

76561198307416468

[raven spruce]

76561199833517859

[pallid scroll]

76561199770529861

[sturdy terrace]

Thank you. There is unfortunately not much more for you to do, other than submit an appeal.

[rose marten]

okay

[near halo]

HELLO

I GOT BANNET

[sturdy terrace]

?appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy terrace]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

i been in villadge

76561199652662334

[sturdy terrace]

Are you friends with @rose marten and @raven spruce ?

[near halo]

yes

but i live in other house

[rose marten]

omg i dont understand why peaple playing with hacks...

people*

[wispy plinth]

Cause they’re Russian

[sturdy terrace]

Alright. Just like your friends have to submit an appeal, you will have to aswell. Please do so via our website: https://rustoria.co/support

[rose marten]

I sent the ticket

[rose marten]

no bro

they fro finnland

[sturdy terrace]

Okay, please note that the usual response time on appeals is 1 - 3 business days

[rose marten]

Is it possible to shorten the time?

We're just being raided right now

7 times in 10 days

[sturdy terrace]

No, you'll have to wait. Although you might be lucky and your banning admin responds within a day. Please be patient

[rose marten]

okay, thanks

very shit situation

[limpid karma]

!report

[glass olive]

Hey, @limpid karma

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose marten]

when i can check status my ticket?

[sturdy terrace]

You can always check it on the website, also if you link your discord to our website, you will get a DM from our bot, when you get a reply to your ticket

[worn parcel]

How can i unsubscripe from vip ? Cant find it on the server

[sturdy terrace]

!cancel

[glass olive]

Hey, @worn parcel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[rose marten]

guys, I tried to connect to the server, it says that it was disconnected after 6 days. why is that?

[sour fiber]

как подать апеляцию

[crude hornet]

Is it banned by the server for 6 days？

[crude hornet]

!reportru

[crude hornet]

!appealru

[glass olive]

Привет, @sour fiber

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[graceful sand]

Что делать если просто так забанили?

[tawny grove]

The report has been submitted 76561199381565355 VPNban

[graceful sand]

!appealru

[glass olive]

Привет, @graceful sand

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[tawny grove]

@crude hornetTake a look at it for me

[graceful sand]

Как связаться с модером чтобы обсудить кое что

[tawny grove]

Is there any administrative staff here?

76561199381565355 VPNban

[graceful sand]

how to contact the moderator

[tawny grove]

Is there any management? The appeal went unanswered for a long time, which is just a VPNban

Funny thing is none of the users of the ban posted four days ago are online

[sturdy terrace]

How long has your appeal not been answered?

[tawny grove]

It's been a while

[graceful sand]

they were banned just like that, ID 76561199446559629 drop the evidence that they were banned

[sturdy terrace]

Well please note that the usual response time is 1 - 3 business days. The admins try their best to keep it within that timeframe

[tawny grove]

I know that, but VPNban is a frequent ban, please help me to have a look at 76561199381565355 if you can

[sturdy terrace]

#general message

[tawny grove]

ok

[wet pulsar]

Where can i talk to an admin ?

[west osprey]

What do you need?

[wet pulsar]

about a year ago i got banned for using vpn i think or something like that, but since every "non hacker gets access to Premium servers now" and since i have access to all and any server except rustoria, i was wondering if i can appeal me ban @west osprey , because my ban was not legit

[west osprey]

steam ID?

[wet pulsar]

76561199419313693

[jovial rover]

hello
My ticket was approved, but why am I still banned from your server?

[violet kraken]

could an admin please help me, it is not letting me join and when i try it says "Disconnected: Cheating"

I have never cheated in any game let alone rust i have over 3k hours no point

[visual karma]

Do we know witch map wins the vote before wipe or its voting open right until wipe? For Eu medium

[molten flicker]

#map-vote-roles there are more details you want to know

[molten flicker]

!appeal

[glass olive]

Hey, @molten flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south mist]

need you guys to ban a guy now

he has 3 hours total

hes blatantly cheating yet you all do nothing about it lmao

[cyan sandal]

How do you report

[wispy plinth]

Any update of my ticket

[molten flicker]

Feel free F7/make ticket to report

[cyan sandal]

I am getting raped by a russian cheater pls

how do you create ticket

[south mist]

I already f7ed

it’s a dude I took m2 off he was salty camping me, then he logs off 5 mins after this dude is here and the guy I killed is no longer responding

then he gets on an alt

so atleast ban the alt account cuz he’s blatantly cheating

[junior sun]

hello, can you help, I was banned by mistake, my teammate added one player who was cheating, and my friend and I didn't know it, he was banned as soon as the cheater was banned, and I was not active at that moment

[lyric basalt]

!appeal

[glass olive]

Hey, @junior sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial rover]

hello
My ticket was approved, but why am I still banned from your server?

[crystal stump]

can some look at #53cee2 appeal

[gilded thorn]

hello, i got banned 1600 days ago
can i re-appeal ?

[lyric basalt]

DM me all your accounts

[lunar iris]

Appeal #e9114a can someone look at my acc. need to get unbanned so i can continue my wipe.

Appeal #e9114a

[radiant osprey]

Appeal #3a84ec need this appeal to get looked at asap plz!!!

Got banned from something 9 months ago... Appeal #3a84ec

Appeal #3a84ec

[gilded thorn]

i did now

[radiant osprey]

@lyric basalt Appeal #3a84ec

@molten flicker Appeal #3a84ec

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten flicker]

Appeals will be processed in order and mention here will not given priority...pls take look what Marzy said

[radiant osprey]

alr alr.....

[wispy plinth]

Sent you a dm 🙂

[mental vigil]

can someone help yesterday I was normaly playing but today I cant join because : disconected cheating.

[lyric basalt]

!appeal

[glass olive]

Hey, @mental vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude elk]

my appeal was approved but I am still banned, can u help? Appeal #d1fe72

[wispy plinth]

I need to be cleared to play

before I load in to play

[terse spindle]

Can someone help? I haven't played for a week because I got banned for nothing, but now when I log in to the server I can't connect because: Disconnect cheats

[crude elk]

<@&274971100184576010>

[solid geyser]

!appeal

[glass olive]

Hey, @terse spindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude elk]

Appeal #d1fe72

[solid geyser]

have you tried restarting steam ?

[crude elk]

yes

[solid geyser]

did this just get lifted now cause sometimes you have to wait a bit for it to process

[wispy dirge]

?steamid

[glass olive]

Hey, @crude elk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crude elk]

dm

[radiant osprey]

Appeal #3a84ec

[lyric basalt]

Fixed it for you, wait 15 mins before connecting

[crude elk]

Appeal #d1fe72

76561199381385156

[lyric basalt]

Fixed it for you, wait 15 mins before connecting

[lunar iris]

Appeal #e9114a

[rich hill]

Need support

[ocean thistle]

What's up

[lunar iris]

Appeal #e9114a

[ocean thistle]

Please check your appeal.

[radiant osprey]

if my Appeal #3a84ec got approved can i load into the server?

[lunar iris]

Appeal #e9114a

[lyric basalt]

yes

[radiant osprey]

ok thanks

[ocean thistle]

@lunar iris

[lunar iris]

ya

[ocean thistle]

Check your appeal

[lunar iris]

ok thx

[cosmic kindle]

hey @lyric basalt i just tried to appeal my ban and it said my appeal was approved and i need to contact you

[crystal stump]

can someone pls look at appeal #53cee2 plsssssssss

thx

[cosmic kindle]

Appeal #2b16fa

[wet pulsar]

so?

[rose marten]

guys

when is admin comming?

[near halo]

where do i appeal a ban idk why i got banned

[sturdy terrace]

You can appeal at https://rustoria.co/support

[near halo]

А если забанили за игру с читером когда ты с ним просто в команде был но жил в разных домах возможен разбан?

[candid raven]

I still can’t join any servers

[sturdy terrace]

What disconnection message are you getting?

[rose marten]

Stormz

When admin is comming?

[sturdy terrace]

The usual response time is 1 - 3 business days. Please be patient.

[cosmic kindle]

stormz

[sturdy terrace]

?steamid

[glass olive]

Hey, @rose marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cosmic kindle]

my ban has been appealed

it told me to contact marzy

[rose marten]

76561198307416468

[sturdy terrace]

You got told to contact marzy in your appeal, or in your disconnection message?

[candid raven]

Cheating

[cosmic kindle]

disconnection ig

[sturdy terrace]

?steamid

[glass olive]

Hey, @candid raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose marten]

76561198307416468

when ill connected i have ban 6days

[cosmic kindle]

76561198870571949

[candid raven]

76561199141507513

[candid raven]

76561199141507513

[sturdy terrace]

Alright, please submit an appeal on our website: https://rustoria.co/support

[sturdy terrace]

Yeah, the first offense of a association ban is usually 7 days.

[sturdy terrace]

Alright, please send a DM to @lyric basalt with your SteamID and tell him you got told to go to discord

[cosmic kindle]

Okay brother thank you

[sturdy terrace]

Hey @woeful wigeon you need help with anything?

[woeful wigeon]

all good, reported some players for suspected toggling

[candid raven]

I already sent one

[sturdy terrace]

Alright. Please note that the usual response time is 1 - 3 business days

[astral wing]

Hello I need help with a ban situation, I was banned for chargeback 18 months ago and I want to regularize my situation, hope you can help me.
my ID 76561198087631253

[thin plover]

you need to make a #payment-support ticket and ask for Luke

[proven pond]

!maps

[long wren]

!map

[glass olive]

Hey, @long wren

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[long wren]

!?

[glass olive]

Hey, @vocal atlas

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime stream]

!ticket

[glass olive]

Hey, @lime stream

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strong aspen]

website is down

[tidal rampart]

Admin, there's multiple cheaters on US Long in 1 team

all brand new accounts with 200 hours in total (all in the last 2 weeks)

[fair cradle]

are bans perm? Its been 6 months for me

[long wren]

!report

[glass olive]

Hey, @tidal rampart

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

what your banned reason?

[long wren]

!steamid

[glass olive]

Hey, @fair cradle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[forest gate]

/report

[glass olive]

Hey, @forest gate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[empty plume]

!ticket

[glass olive]

Hey, @empty plume

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory eagle]

!ticket

[glass olive]

Hey, @ivory eagle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory eagle]

!ticket

[glass olive]

Hey, @ivory eagle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest gate]

！票

/ticket

[glass olive]

Hey, @forest gate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split sage]

!ticket

[glass olive]

Hey, @split sage

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[short bear]

why this time play with cheating ban me 14days? cuz i appeal for whats reason ban that guy? he buy a new pc and new account and even not go pvp why he is cheating did u have any evidence?

so crazy my monthly vip wasted nerver purchase again

[long wren]

Yes, admin has the evidence and we don't share the evidence.

[cerulean goblet]

hello i have a problem

disconect cheating.... idk what happening

[long wren]

!steamid please post your steamid

[glass olive]

Hey, @cerulean goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith iris]

Does any of your servers offer unlimited stock on scrap from selling horse poop?

[fair comet]

Is medium down?

[cerulean goblet]

76561197996301383

[fair comet]

US medium

[short bear]

but why i get 14d banned and my teammate just 7d? cuz i appeal?

[long wren]

thank you please make an appeal! https://rustoria.co/support

[cerulean goblet]

allready maked i wish get unban becouse never use cheat... tanks for ur time

[long wren]

It's not on the official server

i think

[fair comet]

Yo I think US medium has been down a while? Can't find in server browser and connect IP doesn't work.

[wraith iris]

I heard it was on the 2X vanilla Is that correct?

[long wren]

#announcements message

[fair comet]

My fault. Thanks

[long wren]

I don't know

[wraith iris]

Ah Dang is there any way to find out?

[long wren]

You can check by connecting to the server directly or by going to each server discord and asking.

[rocky jacinth]

is us med a premium server now

[steep swan]

how do i appeal js got randomly banned when i joined au premium

never cheated in my life

[long wren]

!steamid post your steamid

[glass olive]

Hey, @steep swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steep swan]

do i just paste it in this chat?

[steep swan]

76561198863264112

[long wren]

thank you please make an appeal https://rustoria.co/support

[steep swan]

ive reopend my ticket from when i had first gotten banned this is the appeal id if that helps at all Appeal #149ac9

[long wren]

appeals take 1-3 bussines days please for wait

[steep swan]

tysm for being helpful have a great day 😄

[long wren]

we dont have whitelist

?

[fresh laurel]

what to do if it doesn't let me on the server,I log on to the server with the Timed Out reason ,this error has been going on for 3 days,it turned out only yesterday to play for a couple of hours,and again such an error.You can log in to other servers , but not to yours .What to do

It also shows servers only in history and favorites.

[final mulch]

!ticket

[glass olive]

Hey, @final mulch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hallow trail]

!ticket

[glass olive]

Hey, @hallow trail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[swift fiber]

!ticket

[glass olive]

Hey, @swift fiber

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave delta]

!ticket

[glass olive]

Hey, @brave delta

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[empty crow]

!ticket

[glass olive]

Hey, @empty crow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jovial rover]

!ticket

[glass olive]

Hey, @jovial rover

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust wasp]

why dont restoking roses in small rustoria?

!

[candid loom]

Will next wipe us long have a smaller map ?

[long wren]

!steamid @frigid viper

[glass olive]

Hey, @frigid viper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

please post your steamid

[frigid viper]

76561199557064059

[long wren]

appeal was approved, right?

[frigid viper]

I think so

[near halo]

ur welcome <3

[long wren]

@near halo

[jovial rover]

Hello I received a ban removal order on the ticket website Who can I contact here for support to remove the ban in the game?

[long wren]

ty

[long wren]

Has the appeal been approved?

[jovial rover]

Yes

[abstract hull]

pls give map Rustoria EU Long III dowloaning world lag

[jovial rover]

I show you in DM

[long wren]

https://rustoria.co/support please check the status of your appeal again.

please turn off Rust and try again in 30 minutes. @jovial rover

[abstract hull]

rustoria EU long give map pls

[frigid viper]

yes approved

[jovial rover]

ok

[bleak bone]

Even though I have been active on the server for more than 2 hours, I cannot get points. Why is Rustoria 10x?

[ashen siren]

https://rustoria.co/support/appeals/15c879 Hello! I can't connect to Rustoria EU Long. May you help me with this? I have nevere used cheats, and nevere banned

[near halo]

Ur welcome

[sonic meteor]

Hello, please tell me, my appeal has been under consideration for 5 days already

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[slow harbor]

what time is wipe on rustoria co eu medium

[thorny dune]

3pm BST, 2 hours 30 minutes

[jovial rover]

@long wren see me DM

[bleak bone]

Even though I have been active on the server for more than 2 hours, I cannot get points. Why is Rustoria 10x?

[long wren]

have you submitted an appeal?

[jovial rover]

yes

send in DM

[long wren]

im not admin bro

i cant help you

[jovial rover]

any admin can support me pls

[pallid belfry]

76561199786458869 cheating pls check

[frigid viper]

Will they help me?

[plucky marsh]

what does downloading the map do

[long wren]

which server?

[long wren]

If there is a admin around

only banning admin can reply

[plucky marsh]

i js mean in general on wipe feed it always says its abt to wipe and to download the map

[long wren]

You don't need to know that

[limber sluice]

Good afternoon, dear administration, I hope they will consider my appeal today.

[wicked bloom]

hello can check my appeal #766a24

[long wren]

only banning admin can reply

[crimson trout]

can someone check my appeal its been 4 days, Appeal #47e32c please

[analog pumice]

!wipe time

[glass olive]

Hey, @analog pumice

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[long wren]

#support message

[midnight dome]

how do i cancel a subscription?

[long wren]

!cancel

[glass olive]

Hey, @midnight dome

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[crimson trout]

yeah well its been 5 days lol

[long wren]

!steamid

[glass olive]

Hey, @crimson trout

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crimson trout]

76561199085509218

@long wren

[long wren]

If there is a admin around, he will help you.

[lime surge]

My appeal rejected,, But I really want to restore my account,,

Is there any way to resolve ban?
I can support too.

And I can swear that I never used cheated

Sorry for bad English, Thank you

[long wren]

cheating으로 밴당하신건가요?

[lime surge]

네,, 한국말이 가능하시군요!
그때 해킹당한 것에 대한 증거들을 이미지로 첨부했었는데, 계정관리에 대한 책임이 저한테 있다고 들었어요.

그것에 저도 매우 동의합니다.

하지만, 현재 다른계정으로 러스트를 재구매해서 사용중인데 본계정이 게임도 많고 업적도 깨나가고 싶어서 진심으로 복구를 희망합니다..

러스트 새 구매비용 이상을 지불해도 좋으니 복구방법이 있을까요?

[long wren]

본계정에 러스토리아 금지가 있을경우 부계정으로도 러스토리아를 플레이하실수는없습니다

근데 항소를 언제 만드셨나요?

[lime surge]

2개월전쯤 만들었습니다

복구 방법은 따로 없다는거죠 ㅠㅠ

[pale bison]

just logged in to eu main and got kicked for cheating

[long wren]

항소가 거부되면 할수있는게 없기는한데

[pale bison]

a couple weeks ago my account got banned by mistake and i have been unbanned since

but now it says im banned again

[long wren]

상현님 고유번호좀 올려주실수있나요? @lime surge

[lime surge]

저는 총도 잘 못쏘는 편이어서 당황스럽더라구요..ㅠㅠ

[pale bison]

My appeal number for when i was banned 3 weeks ago: Appeal #10a278

[lime surge]

76561198274329444 이것이 고유번호가 맞을까요?

친절한 상담 감사드립니다

[rigid stag]

I'm stuck in prefabs

help me

pls

[lime surge]

친구코드는 314063716 입니다

[tired cobalt]

i am also stuck in prefab does anyone know why this it?

[limber sluice]

<@&274971100184576010>

Good afternoon, dear administration, I hope they will consider my appeal today.

[long wren]

일단 제가 저번에 상현님이 대화하신 관리자분께 전달은 해드릴건데요 기대는 안하셨으면 좋겠습니다

[lime surge]

전달해주셔서 진심으로 감사드립니다.. 후원이나 어떤 방식으로도 힘든거겠죠?

[pale bison]

<@&874995535881326632>

[lime surge]

저도 몰랐는데, 한국에선 피시방으로 접속 시 스팀가드가 있어도 해킹당할 수 있다고 하더라구요

[rigid stag]

<@&874995535881326632>

[lime surge]

그 이후로 피시방에서 스팀 이용은 전혀 안하고 있습니다 ㅠㅠ

[long wren]

네 저도 솔직히 못믿었는데 저번에 피방로그인했더니 다음날 해킹당했더라구요

[lime surge]

저도 진짜입니다ㅠㅠ...

[tired cobalt]

any staff on who could please help me?

[rigid stag]

@toxic shard

[lime surge]

인스타나 신분증 앞자리까지도 모두 인증가능하니,, 신뢰해주시고 밴을 부디 풀어주셨으면 ㅠㅠ

감사합니다..

[pale bison]

<@&874995535881326632> I got banned 3 weeks ago from something that accidently went wrong on the backend and was unbanned - I've now been banned again here is my appeal number from 3 weeks ago: #10a278 and steam id: 76561198408120362/

[lone hound]

what to do loading stopped at 4013/4013 prefabs

<@&274971100184576010>

[pale bison]

<@&274971100184576010>

[glass olive]

Hey, @pale bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pale bison]

!appeal

[glass olive]

Hey, @pale bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pale bison]

@shy remnant I made an appeal now

[long wren]

일단 관리자분께 전달은 해드렸습니다
관리자분께서 상현님이 필요할 경우
상현님에게 dm을 보내거나 여기서 언급해드릴꺼에요

[tall crane]

how can I fix the endless prefab preparation? I've been sitting for 10 minutes [4013/4013]. I would not like to stand in line)

[lime surge]

감사합니다 ㅠㅠ 답변 기다리고 있겠습니다!

[long wren]

다시 말씀 드리지만 답변이 없을수도 있습니다

[lime surge]

넵..! 알겠습니다 그래도 신경써주셔서 감사드립니다 🙂

[limber sluice]

@long wren when will my appeal be reviewed

[long wren]

What is the status of the appeal? https://rustoria.co/support

[long wren]

appeals take 1-3 bussines days

[limber sluice]

The appeal is still being considered

[long wren]

!steamid

[glass olive]

Hey, @limber sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[limber sluice]

76561199501830711

[long wren]

If there is a admin around, he will help you.

[slate sable]

yo im stuck in endless receiving data. is there anyway to help this.?

[long wren]

reconnect

please

[slate sable]

but ill be stuck in queue no?

[rain raven]

ask the admins

[long wren]

Yeah

[slate sable]

damn

[limber sluice]

I've already been waiting for 6 days, and so far no one has helped me.

[long wren]

There is no other way than reconnect

[slate sable]

ait thx

could you slidee me VIP

[thorny dune]

If you are stuck on receiving data and can hear the game sounds, there is a chance the grace period slot will work for you when you reconnect

[slate sable]

omgh

imma checkk

it worked

[crimson trout]

same lol

[slate sable]

boys we up appriechiete you bro have a jolly good one

when yall added that btw?

[storm elm]

@past tide

[limber sluice]

Check out my appeal Appeal #6b62f3 😔

[storm elm]

!network

[glass olive]

Hey, @storm elm

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[muted quarry]

@glass olive hi so whenever i wanna join i server they keep kicking me saying reason is cheating and m not actually i play all the other servers idk why i have this but can i get help

[sturdy terrace]

?steamid

[glass olive]

Hey, @muted quarry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plucky vortex]

Cheater on EU medium mad hacking at excavator all headshot killed 12 of us please check ticket#436fee

[glass olive]

Hey, @plucky vortex

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[outer drift]

@glass olive were do i see the upcoming maps for the premium servers

[plucky vortex]

Hacker mad hacking please check ticket#436fee

[glass olive]

Hey, @plucky vortex

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[outer drift]

i dont see us premium medium anywhere

[plucky vortex]

Please check ticket #436fee

Admin

[long wren]

https://rustmaps.com/map/c7375566621c4f5c919312626f2d56ed

[dreamy lynx]

I need support

I just got a base given to me and I joined their uI and i got association ban

[hardy cosmos]

me too

WTF

[dreamy lynx]

k0b

[hardy cosmos]

i got to put a base down and got banned for what i was just trying to make a youtube video

[dreamy lynx]

im dickfart in game

[hardy cosmos]

playing with a cheater ????????????

[dreamy lynx]

who was cheating?

whats ur ingame

[hardy cosmos]

no fucking clue dude legit was on the server fought for a base and got banned after i moved loot

[long wren]

post your steamid guys

[hardy cosmos]

im RL

[dreamy lynx]

yeah i was there

[hardy cosmos]

https://steamcommunity.com/profiles/76561199020939215/

[outer drift]

ty

[long wren]

@hardy cosmos @dreamy lynx

[hardy cosmos]

im so lost

[hardy cosmos]

^^^

[dreamy lynx]

crazy im getting it

[hardy cosmos]

i was recording aswell

i got dropped off at build spot by the other guy we fought with swords and then got banned

💔

[dreamy lynx]

https://steamcommunity.com/profiles/76561199207657518/

crazy thats my steam id

[hardy cosmos]

need me to unpriv ?

[long wren]

thank you guys please make an appeal @hardy cosmos @dreamy lynx https://rustoria.co/support

[hardy cosmos]

cant make a ticket in the discord ??

dont feel safe signing steam into sites

i legit just got on and have the whole thing recorded

[long wren]

Yeah we have website

[hardy cosmos]

do i need to sign in???????

[long wren]

Yeah

[dreamy lynx]

crazy

[hardy cosmos]

yea gg

[dreamy lynx]

how long do u think itll take

[hardy cosmos]

guess im banned for nothing W server

thanks for showing me a good time rustoria

lowkey sad asf,

[misty scroll]

Open up Steam in a separate tab, login like usual, open up Rustoria's website afterwards and you'll just be able to click the login button without filling in any details

[dreamy lynx]

schaadt

[misty scroll]

JPork

[dreamy lynx]

whats a usual est.

[misty scroll]

for?

[dreamy lynx]

appeal

[hardy cosmos]

i got given a base after fighting for it then get banned for playing with a cheater when im solo

[misty scroll]

1-3 days

[dreamy lynx]

for association

[hardy cosmos]

makes sense

[dreamy lynx]

brooooooooooo

[hardy cosmos]

GG youtube video

[dreamy lynx]

im literally playing on a chromebook w geforce now in school rn

[misty scroll]

The faster you stop talking in here and just submit the appeal the proper way, the faster it can be dealt with

[hardy cosmos]

thats a joke

[dreamy lynx]

i sent it

[misty scroll]

Then wait

[hardy cosmos]

im good ill stay banned thats sad asf

[dreamy lynx]

alr i am

[hardy cosmos]

never play on these dog ass servers again

[dreamy lynx]

then ur cheating?

why wouldnt u appeal if u werent cheating

[hardy cosmos]

yes 100% the solo is cheating

[misty scroll]

You can't both complain about being banned, and then not wanting to appeal 💀

[dreamy lynx]

BRO I APPEALED

[hardy cosmos]

its kinda stupid how i get banned for nothing

[misty scroll]

Not you

The other guy

[hardy cosmos]

not waiting fucking three days

server is dead i was gonna try and bait a raid but no point now

moving servers at this point

i wanan know what made the dection go off i wasnt in any teams i got given codes to a base

then banned stupid asf

[shy remnant]

it's ONE to THREE business days

Can be anytime from now to three days ..

[hardy cosmos]

yea im good ill go stream somewhere else

[misty scroll]

Sounds good, please also move out of support channel if you don't wish to go through the proper way of appealing 👍

[shy remnant]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

[hardy cosmos]

gg

[tribal siren]

Appeal #3bbf8f check real quick pls <@&274971100184576010> thanks!

[shy remnant]

1-3 business days

[long wren]

and only banning admin can reply

[honest onyx]

rage cheaters on sea main

please check the reports me and everyone have made

hes full rage cheating

@misty scroll

<@&274971100184576010>

snow is unplayable with these guys rage cheating

[loud dawn]

!report

[glass olive]

Hey, @honest onyx

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[honest onyx]

ive reported them in game.

[honest onyx]

are no admins online?

[long wren]

The admins is reviewing the ticket quickly and accurately, so it may take some time for your ticket to reach the admin

[elfin crescent]

will all servers be premium or just medium

[shy remnant]

#announcements message - "As I said prior, we’ll keep reviewing the data and potentially consider changing more to Premium status. "

[honest onyx]

can u look at these reports piwel

[shy remnant]

For now we have AU Premium and EU Medium Premium

[honest onyx]

hes been rage cheating for 9 hours now

and isnt banned

[shy remnant]

Make a ticket please 🙂

https://rustoria.co/support/

[honest onyx]

ive made like 20 tickets in game

[shy remnant]

F7s ?

[elfin crescent]

alr ty

[sacred depot]

EU 2x dont work

[honest onyx]

yeah in game tickets

[shy remnant]

F7s are monitored but you won't get an answer from it

[honest onyx]

i just made toria tickets then

[shy remnant]

If you want an actual admin answer

Make a ticket https://rustoria.co/support/

[honest onyx]

yeah i made some then

they are full rage cheating

i can add a clip but its a downloaded clip

do u guys click on downloadable tickets?

[shy remnant]

Yes

[honest onyx]

okay ill add it

[rocky finch]

Hello, i have some problem
maybe you know how fix it
Изображение
infinity receiving data
client.connect medium.rustoria.uk:28015
we use this connect
my mate have also problem
Изображение
we wait like 30 min

https://media.discordapp.net/attachments/1362464893705392398/1362465046160216444/image.png?ex=68027df4&is=68012c74&hm=92988cf5ec3cc377b325f0caa76dd99711c1fb47942dedf2d439d7e7a757f6c0&=&format=webp&quality=lossless&width=2242&height=1248

[shy remnant]

Please try relogging/restarting your game

[rocky finch]

i wait 2 hours for connect(

and my mate also

[cyan blaze]

i bought vip a few minutes ago, i cant skip queue (yet). does it take some time or did i do something wrong?

[long wren]

can you try reconnect?

[honest onyx]

it should work instantly

[cyan blaze]

i tried reconnect and closing game+steam. i try again to be sure

[long wren]

please make #payment-support ticket

[gleaming shadow]

@austere quest i have got banned for the second time in Rustoria Eu Monday , for no reason like its says banned for cheating but its not.

[near halo]

A question, at what time does the br main wipe?

[long wren]

#server-info

[lime pendant]

!ticket try to appeal

[glass olive]

Hey, @gleaming shadow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rough hamlet]

Why im banned on EU LONG?

[austere quest]

!steamid

[glass olive]

Hey, @gleaming shadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming shadow]

Appeal #8d7a7c

76561198100877264

[rough hamlet]

Admin! I need help!

[long wren]

what do you need help with?

[austere quest]

Should be fixed. Please wait a little bit before trying to connect.

[gleaming shadow]

can i know the Reason brother cuz its happen 2 times

[rough hamlet]

Я захожу на сервер и мне пишет "Disconnect: Cheating"

[rough hamlet]

I go to the server and it says "Disconnect: Cheating" to me

[austere quest]

Just a little system issue, sorry it happened!

[austere quest]

!steamidru

[glass olive]

Привет, @rough hamlet

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[rough hamlet]

76561199031375399

[gleaming shadow]

alright dont worry thanks for helping us ❤️

[ashen fern]

i got to join the rustoria premium server and it disconnected me saying cheating to me

[waxen pelican]

sorry to bother you, i was wondering if u could have some advice

[long wren]

!steamid

[glass olive]

Hey, @ashen fern

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ashen fern]

76561199536072232

[quartz mountain]

I go to the server and it says "Disconnect: Cheating" to me

[ashen fern]

is there a way i can get this fixed to start playing again

[quartz mountain]

Help me

[ashen fern]

when will i be able to start playing @glass olive

[quartz mountain]

My steam id: 76561199788406293

[sour fiber]

Я захожу на сервер и мне пишет "Disconnect: Cheating"

[sturdy terrace]

!appealru

[glass olive]

Привет, @sour fiber

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[ashen fern]

how do i get started playing again

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @ashen fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

상현님 계정은 게임 안티치트에 게임 밴 당한 거라 저희가 복구를 도와드릴 수 없습니다.
안티치트로 항소 문의 이미 하셨나요? 게임 개발자 분들 Facepunch 그리고 EAC 외에는 게임 밴에 대한 결정을 내릴 수 있습니다.
안티치트 항소 문의 링크 드립니다 https://www.easy.ac/en-US/support/contact/appeal

[opaque isle]

Hello, i bought VIP at RUSTRIA EU MAIN and i cant skip queune. What can i do now?

[thorny dune]

Please open a #payment-support ticket, the team there will be able to help

[smoky pendant]

I need help

[quartz mountain]

???

[long wren]

what do you need help?

[quartz mountain]

Rustoria EU Main

[smoky pendant]

Am ban by play with cheater by accident with a big team I left it

[sturdy terrace]

We have the rule: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla
But you can try and appeal the ban if you want.

[frail wedge]

Can an Admin have a Look into this? -> https://rustoria.co/support/8956a5

Cheers!

[low mountain]

I was banned off the server more than 3+ years ago and have appealed the ban multiple times and the ban wasn't for hacking or hacker affiliation.

[sturdy terrace]

?STEAMID

[glass olive]

Hey, @low mountain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin oxide]

hello i was banned on us long and im trying to appeal it i dont know why i got banned i was on there for like an hour with friends

[sturdy terrace]

?steamid

[glass olive]

Hey, @thin oxide

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tranquil narwhal]

@stiff widget i need some help

im in the waiting vc

@sturdy terrace

[thin oxide]

i just sent an appeal

[sturdy terrace]

Can you say what's wrong here?

[tranquil narwhal]

got banned on us mondays for no reason

or i was given a base and turns out that guy was cheating

and i have a base and a team to look after

[sturdy terrace]

?steamid Please post your steamid here

[glass olive]

Hey, @tranquil narwhal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tranquil narwhal]

76561199546665365

[sturdy terrace]

You'll have to submit an appeal. Head to our website: https://rustoria.co/support

[tranquil narwhal]

@sturdy terrace made an appeal. Can you look in to it now ??

[cyan sandal]

Who’s dick do I have to suck to look into someone

Someone point me in the right direction please

[tranquil narwhal]

@sturdy terrace can screenshare and talk with you if thats faster

[sturdy terrace]

I can't look into appeals, as I'm just a chat mod. Please note that the usual response time is 1 - 3 business days for appeals.

[sturdy terrace]

You can make a ticket on our website, if you want a written response and want to include evidence to your report. Otherwise you can just report them via F7 in game.

[lofty dock]

my vip is not working yet again

[bleak bone]

Rustoria 10x eu has a points problem, it doesn't give points even if you spend time on the server

[sturdy terrace]

Have you tried reconnecting?

[lofty dock]

4 times now and its just kept pushing me back in line.

[sturdy terrace]

Alright, then please head to #payment-support to get the proper help

[modest aspen]

whats the best stretched res for fps

[sturdy terrace]

I think you'll have the best result by googling that tbh.

[nova saddle]

hey

i got false muted

for 12 hours

and i was just being nice and generous to the community

i was just being nice.

uhm someonje hacked me

[waxen radish]

corny

[nova saddle]

https://media.discordapp.net/attachments/1202390046645161995/1218382587957874789/attachment.gif

[harsh mortar]

check my ticket please

i got false banned

can an admin join the call please

[wispy dirge]

Did you put in an appeal?

[harsh mortar]

yes

[wispy dirge]

appeal number?

[harsh mortar]

#b6312c

[wispy dirge]

Wait 15 minutes and you should be good to connect.

[harsh mortar]

Thank you, I appreciate it

[wispy dirge]

[harsh mortar]

I have not tried to join the server yet but it just went from approved to denied?'

[toxic shard]

Surprising (actually it isn't)

[harsh mortar]

how?

[toxic shard]

might want to refer to https://rustoria.co/rules/vanilla the section : No rust eac/gamebanned alts

[harsh mortar]

what alts do i have?

[toxic shard]

a few ?

[harsh mortar]

not that i know of?

[toxic shard]

you mena not that you want to remember of ?

[harsh mortar]

no, i mean that i dont have any

[toxic shard]

Would be happy to agree to disagree on this one

[harsh mortar]

i wouldn't though lol, i want to play wipe

can you elaborate on this maybe?

[toxic shard]

Not much to elaborate, you used to play a "long" time ago and have a bunch of gamebans in rust, those makes you unable to play on rustoria

[harsh mortar]

yet i have never been gamebanned so...

[boreal sand]

im stuck in game can i get help with that here

[sturdy terrace]

Stuck in what way?

[boreal sand]

just stuck in a trash pile in the ocean

glitched

[west osprey]

Not something we can help with

[boreal sand]

who can?

[west osprey]

Staff members do not interfere with gameplay.

[boreal sand]

i wouldnt call this game play. not much playing going on

[thorny mist]

I tried to join the sv (BR MAIN) and i got disconnected with a message saying Disconnect: Cheating my steamid is 76561199362592228 it is a false ban?? appeal number #f2a402

[lilac swallow]

is there any admin online

[hazy lava]

hi men, did u see my ban?

[polar cliff]

where i can report cheaters and playing with cheaters?

[tawdry fox]

how to apeal a ban

[sturdy terrace]

!report

[glass olive]

Hey, @polar cliff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

!appeal

[glass olive]

Hey, @tawdry fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny mist]

@sturdy terrace the ban "disconnected: cheating" is a false ban?? i got banned 1 hs ago and i wasnt cheating and missed the wipe start

like if it is a false ban i can get a response before 1 day maybe?

some people got the same problem as me

[sturdy terrace]

I can't tell you if it's a false ban. You'll get a response on that in your appeal. Please note that the usual response time is 1 - 3 business days.

[thorny mist]

ok ty

[bitter tartan]

will open stock for vip for br main?

[sharp ferry]

It keeps saying 'cheating' when I try to enter the server, and I’m paying a monthly subscription. Are they stealing from me? Why can’t I join? I can access all servers except BR Main. I need and demand help or guidance on how to remove that message. I’ve been paying for 2 months of VIP subscription and I still can’t use it

[thorny mist]

^

[sturdy terrace]

?steamid

[glass olive]

Hey, @sharp ferry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp ferry]

76561198839314254

[bitter tartan]

??????????????

[sturdy terrace]

Thank you. Now please submit an appeal on our website: https://rustoria.co/support

[chrome tendon]

anyone having issues after buying vip and still waiting in queue

[sturdy terrace]

Have you tried reconnectiong?

[chrome tendon]

yes multiple times. even restarted game and PC

[sturdy terrace]

Alright, then I'd suggest heading to #payment-support and making a ticket there

[young cliff]

we need someone on EU 2x vanilla theres an entire cheatign team

F7 does nothing it seems like

the longer you let these people play the worse its gonna make it

[sturdy terrace]

Hey! Please don't call out any cheaters here or anywhere else. If you want to provide evidence and get a written response, then please submit a ticket on our website: https://rustoria.co/support

[pulsar kayak]

i need help

its a very simple case

[clever lance]

Hello i think i have a ban on rustoria but in on the Homepage dosnt exist anything

[sturdy terrace]

?steamid

[glass olive]

Hey, @clever lance

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

what do you need help?

[glass olive]

Hey, @wicked ridge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[peak root]

any admin can take my ticket?

[lilac flint]

bro i have cheating for mi game help me

admin*

adminadlminadmin

fucking cheater destroyer mi base

<@&874995535881326632>

[long wren]

please make an ticket and dont tag admin with your issue

[lilac flint]

where is ticket

????bro cheater destroyed mi base deeped

[shy remnant]

https://rustoria.co/support/report

[lilac flint]

nice

i dont have base gg low admin

[honest onyx]

dont sleep

[lilac flint]

ennemy killed mi base ggs

[honest onyx]

dont sleep or set up raid alarms so u wake up

[earnest cairn]

!report

[glass olive]

Hey, @earnest cairn

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lilac flint]

shut up i played is freshwipe

[shy remnant]

Move to #general

[honest onyx]

chill man

[shy remnant]

!report

[glass olive]

Hey, @earnest cairn

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lilac flint]

juste cheater have p2 full headshoot rapide fire

[earnest cairn]

CHEATING ON MAN

no need fast HE GRIEF MY FRIENDS

[shy remnant]

https://rustoria.co/support/report

Please make a ticket

Both of you

[earnest cairn]

its good

ticket open can you see pls

[rugged zinc]

hello admin, why i get ban by ban evasion???

[shy remnant]

!appeal