support

[lyric basalt]

I dont need to do anything with your SteamID, I just need to know who you are / why are you banned

[stone chasm]

yes ok

[delicate lodge]

how can i open a ticket to report sm1 ?

[long wren]

!ticket

[glass olive]

Hey, @delicate lodge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shadow snow]

Why is my name a bunch of numbers?

My name on the server is different from my Steam name, my name on the server is my 17-digit ID

[frigid olive]

So @lyric basalt ur telling me that @stone chasm has got to wait 6 hours till ur hoem and he's case cant be viewed by ANY other of the mods, he dosen't get told why hes is kicked of the server, global chat ingame give no inofmration on kick banning or hwatever. But he has got to wait till ur home, Honestly BS system, what am i even paying vip for then, i buy both me and DNB VIP every wipe, yet we get no feedback on how or wther he is banned, and with no other info other then "Go To Discord - Marzy" like what the fuck acually madness

[proper laurel]

Can we get some bans goin on

Hella cheaters on the monday server

https://tenor.com/view/wake-up-meme-gif-23690530

[shadow snow]

Why is my name a bunch of numbers?
My name on the server is different from my Steam name, my name on the server is my 17-digit ID

[neat pumice]

Your name is likely disallowed

If you have URL in your name to advertise for example, it will be changed to your steam ID automatically

Yeah I can see the problem, remove the "." in your name, and it won't be your ID anymore 🙂

[long wren]

VIP is for queue skipping. we have never forced anyone to use VIP.

[shadow snow]

My name is: Sod.George, I don't know where the rules are broken

[neat pumice]

It resembles a URL, xxxx.xxxx

Remove the . and it should be fine

[frigid olive]

no, im just saying what am i paying yall for, if the support i this horrible

just honest feeback

[neat pumice]

What's your friend's steam ID?

[long wren]

he talking about friend #general message

[frigid olive]

im talking about how my friend cant get support within 5-6 hours, and he's not given feedback on why or how he is kicked.

76561199673709305 - @stone chasm

and why is it only marzy that can handle his case

such bs, does marzy himself even know why dnb is perma kicked???

[long wren]

@vast flint heello what do you need help?

[vast flint]

@long wren can you join a vc

[long wren]

sorry im not home but what happen ?

HELLLOOOOO?

[vast flint]

i just filed a ticket

via the website

[long wren]

AHH

[frigid olive]

So no response, holy moderation team

[misty scroll]

Your friend was clearly told that only Marzy can deal with it and when he is available, not sure why you're lashing out at others...

[woven cobalt]

@long wrenhello

[long wren]

Hello

[woven cobalt]

I need your help

[long wren]

what do you need help !?

[woven cobalt]

What should I do to become a text administrator

[long wren]

text admin?

you mean chat moderator?

[woven cobalt]

yes

[long wren]

#staff-applications

[woven cobalt]

thank you

[long wren]

It usually takes about a week for a response. It may take longer.

[woven cobalt]

I understand thank you

Has this administrator approved the review

[frigid olive]

Im clearly looking for the answet of why only marzy can do it, when i see other with the same msg get their ticket handeled by other mods ???

[long wren]

because only marzy knows the whole situation

[frigid olive]

There is n o situation tho, me and him shat on like a trio at arctic and he got spam repped cus he is full priv acc, the trio was like 12 depp so just mass reps and now we are here

[misty scroll]

Of course there is a situation, your teammate is banned... It is not your ban, there is no reason for you to come here with this attitude.
Your friend simply needs to reach out to Marzy when he is available.

[stray hinge]

what does no bps mean

[sturdy terrace]

No bps means that everyone has all blueprints.

[stray hinge]

ah okay

[frigid olive]

He's not banned, it doesnt say kicked or banned in global chat ingame like ive said plenty of times

[long wren]

It's called a ban

[misty scroll]

It is a ban

[frigid olive]

crazy how we havent been told this information till now. W

[long wren]

Anyway your friend just wait for Marzy reply. you don't need help please move #general

!REPORT

[glass olive]

Hey, @worn acorn

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mortal sage]

Hello administrator, I haven't played this server for months. Why is it blocked

[west osprey]

good question, we're not rusty moose

[long wren]

Oops..

[long wren]

check dms i sent you invite link

[west osprey]

The link is literally in the ban message 🤣

[long wren]

ahhhhh

[fervent latch]

is playing with a cheater a permanent ban reason

or is it a timed ban

[west osprey]

This can depend on a couple of things.

The standard ban is 7 days.

[carmine swallow]

Excuse me Mods I wanna use Exit lag for the Rustoria servers as I am getting high ping but I am getting kicked How do I whitelist my self #HELP

[royal chasm]

@long wren i can play?

[long wren]

huh,

[royal chasm]

?

[long wren]

Have you received a response to your appeal?

[royal chasm]

i don know

i can entry

game

cant

[long wren]

please let me know the status of your appeal. https://rustoria.co/support

pending or

[royal chasm]

Hello there, thank you for submitting your appeal. After reviewing your ban, in this case the ban will remain and your appeal has been denied. Thank you for reaching out and enjoy the rest of your day.

wtf

I really didn't do anything. Why was this done to me? I was killed by a gun turret every time I was growing alone. Why on earth were you not allowed to play? I just wanted to play with my friends and I didn't even go to their house to join their team. I just died and was banned for no reason. Why on earth was this done to me?

[west osprey]

Whats your steam ID

[long wren]

aha!

[royal chasm]

TMD

I haven't joined anyone's team. Why on earth can I say that I played with a cheater? If I really played with a cheater, I wouldn't have come to appeal and it failed.

[long wren]

post your steam64id https://rustoria.co/getmyid

[royal chasm]

76561199274169385

[long wren]

good

[royal chasm]

I just want to know why I can't play. What kind of cheater am I playing with? I haven't done anything. Why can't I play suddenly?

[west osprey]

Hmm, seems pretty weird that the FIRST time you've ever connected to our server you were banned almost immediately

[west osprey]

I think you have a very good idea as to why you were banned.

[royal chasm]

The ghost is baffled. I didn’t do anything. I didn’t cheat. I will be directly blocked by Steam. What did I do wrong? God is not good.

So I don’t even know what I did, and you think it’s strange, right? Does this server have hatred against me, or does the administrator hate me?

[west osprey]

What is your main account?

[royal chasm]

What's the meaning

[royal chasm]

Steam?

[west osprey]

The account you sent above has zero hours lol

[royal chasm]

?

What’s the meaning I don’t know

[west osprey]

Which account have you actually been playing on?

[royal chasm]

@west osprey I can show you my play history. Send me a private message.

[unique bolt]

bros banevading 100% 😭

[long wren]

Hello what do you need help?

[unique bolt]

didnt mention that i need help, just commented on chat above

[long wren]

aha okay please move #general

[royal chasm]

I'm a Taiwanese, I'm just an ordinary person who wants to play games with friends after class, but because of this incident, I'm in a bad mood. I don't understand what I did wrong, and I don't understand why I can't get in because I'm not an administrator. I just want to play games with my normal friends. They haven't been banned after playing for months. I was banned without even seeing them in person. And I didn't team up with anyone along the way.

I hope you can give me a reasonable explanation

[royal chasm]

@balmy cypress

[wispy dirge]

Please link me your steam accounts and I can take a look.

[lament ruin]

@long wren i made an appeal yesterday

was it solved?

[long wren]

appeals take 1-3 bussines days

[lament ruin]

aight

pls solve it before wipeday

hahah

[long wren]

I cannot review your appeal.

only banning admin can reply

[cobalt sundial]

Hi, can i get into a dm with a mod or an admin about cheaters please if possible

[sturdy terrace]

If you're trying to report a cheater please do it via F7 ingame, or if you want to post evidence with the report, head to our website over at https://rustoria.co/support.

[cobalt sundial]

Do yall actually look at that thought lets be fr? Because they are raiding so many bases near me causing havoc to this server. Because every time i send in a report with f7 nothing ever happens. But im just clarifying ill send in another report. Thanks

[sturdy terrace]

The admins get to reports as soon as they can, but you have to remember the admins aren't payed to do what they do, they do it out of their free will. Secondly, just because you reported the person, and you think they're cheating, doesn't mean they will get banned. Thanks for the report anyways though!

[stone chasm]

@lyric basalt i got told to come to the discord, my ticket just got closed, are you able to do now?

[uneven ledge]

will the studies on global vape on the rustoria eu long server decrease OR NOT?

[austere quest]

I’m sorry, I don’t understand what you’re asking. Can you try phrasing it differently for the translator or use your native language?

[uneven ledge]

will the studies on global wipe on the rustoria eu long server will disappear OR NOT?

Will the studies disappear or remain?

on global wipe

[north crest]

bps I think be means

[uneven ledge]

yea

[north crest]

Blueprints?

[uneven ledge]

yes

)

[austere quest]

Oh, yes BPs (blueprints), yes they will all reset since it is forced wipe.

!forceru @uneven ledge

[glass olive]

Привет, @uneven ledge

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

На х3 не будет вайпа в пятницу.
На 10х снова будет вайп в пятницу.
Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1743703200:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1743703200:R>

[uneven ledge]

Thanks!

[austere quest]

Not a problem! I hope this makes sense! Let us know if you have any questions!

[uneven ledge]

will it be possible to find out which map will be on the wipe?

before the wipe

[austere quest]

Yes, it will be posted in #wipe-feed

You can see the winner on the maps tab of the website or you can vote there too https://rustoria.co/maps

[uneven ledge]

Okay, thanks

[unique relic]

hi. any admins here? can i discuss my ban problem?

no?

[sharp scaffold]

hello how to report a cheater on the serv ?

[west osprey]

!ticket

[glass olive]

Hey, @sharp scaffold

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

steam ID

[unique relic]

AceInYourFace .

[west osprey]

https://rustoria.co/getmyid

[unique relic]

i got banned because i use vpn just because i can connect to servers with my regular ip because im living in iran. pls un ban me. im not cheater

[silent pendant]

any promo codes for VIP boys?

[unique relic]

76561199698547396

here is my steam id.

[tacit marten]

how many days till Eu small wipe_

[sturdy terrace]

Check out #server-info

[compact sonnet]

is there any force wipe?

[ocean fulcrum]

On thursday

[prime whale]

Appeal #41531a 5 days ago(( please, read ticket🥲

I really want to play with you on the global wipe, so I'm really looking forward to reviewing it...

[cold saffron]

Hello, there is a user on this discord that is sending phishing and scam links to people in their dms, I have proof of this, thanks

[long yew]

cheater

[glass olive]

Hey, @long yew

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[proper glen]

it says i was banned for cheating a month ago but i havent even played rust that long and i tired appealing and it was denied ?

[narrow valley]

does rustoria have premium eu server?

[wispy dirge]

@kindred ermine

[sturdy terrace]

Hey! Could you send me some proof of this, so I can forward it to the admins?

[wispy dirge]

Send it to me

@sturdy terrace @narrow valley

[sturdy terrace]

Or that 🙏

[wispy dirge]

https://tenor.com/view/evil-smile-evil-evil-laugh-gif-10865501938883882879

[proper glen]

it says i was banned for cheating a month ago but i havent even played rust that long and i tired appealing and it was denied ?

[sturdy terrace]

I think you added the wrong guy 😅 @cold saffron send it to @wispy dirge and he'll get the guy sorted out

[proper glen]

i have less than 60 hs total

im so confused on my im banned

[wispy dirge]

Missed it by that much

[wispy dirge]

?steamid

[glass olive]

Hey, @proper glen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proper glen]

how do i get this sorted out i just wanna play

76561199048751222

that?

[wispy dirge]

What is your appeal number

[proper glen]

let me find it one second

[wispy dirge]

Please list any other SteamID's you may have to assist with the appeal

[proper glen]

i only have this steam account

Appeal #8f8cdd

is this it ?

[wispy dirge]

Your ban will remain in place.

The decision is final and can not be appealed, you will need to find another community to play on.

[proper glen]

im so confused but why? what did i do ?

like can you show me proof or something or is it all subjective ?

[wispy dirge]

We do not provide details regarding bans, or proof sorry.

[proper glen]

it says my ban was on us long but ive only played us medium and not for more than 2 days and i didnt even kill anyone or anything i was like 0-20 considering im learning how to play and only have 60 hours

[wispy dirge]

I'm sorry, the ban will remain in place.

[proper glen]

perma ban ? for playing a new game ?

does this affect me being able to play on other servers then since no one can provide me proof of what i did wrong ? ive bearly played on this game

[outer summit]

Someone where who can help me to local host a custom map because i cant make the custom map work. DM me pls

[wispy dirge]

Sorry, we don't provide that level of support.

[misty spindle]

i just got banned for cheating and i wasnt cheating

[analog plank]

How much time I have to play to be allow to vote for the map?

[misty spindle]

neither was my tm8

[empty path]

i think the admins forgot about my apeall lmao

[empty path]

nearly been 24 hours with no answers

[lyric basalt]

It can take 1-3 business days usually

[empty path]

damn

[rough spruce]

why am I being kicked off the server for the reason: disconnected: cheating

[dense python]

is there a way to see all the players that have been banned on the server this wipe

[misty scroll]

That'd be because you are banned

[misty scroll]

No

[dense python]

can you check a player for me

[misty scroll]

Our ban list is not public

[near halo]

ty for whoever handled my recent ticket #d2443a, and the decision is fair ♥

[mental wasp]

I verified my account but still haven't gotten my rewards, what do I do?

[open grail]

!ticket

[glass olive]

Hey, @mental wasp

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin island]

support i need help with an issue that makes no sense, i havent played rust in over 2 weeks now, and ive come back and been banned for cheating after almost 8k hours? with over atleast 2k on ur servers, but i get the message disconnect:cheating, but doesnt say i got banned, and when i go to appeal my false ban, it comes up as ban not found?

[weary zodiac]

!ticket

[glass olive]

Hey, @weary zodiac

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[weary zodiac]

i need help @glass olive

[long wren]

what do you need help?

[long wren]

please post your steam64id https://rustoria.co/getmyid

[weary zodiac]

could we vc for a quick sec

[long wren]

Nope

what issue are you having

[weary zodiac]

this same thing happened

i came back banned

i think it was my teamate cheating and me not knowing or smth

[long wren]

!steamid

[glass olive]

Hey, @weary zodiac

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weary zodiac]

https://steamcommunity.com/profiles/76561199146954474/

[long wren]

what your banned reason?

[weary zodiac]

cheating

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @weary zodiac

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty laurel]

how much time does the answer to an appeal take ?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty laurel]

how does the situation affects on the time response? i mean why would it be more than 3 days

[long wren]

Hmm

[thin island]

it says im banned for cheating but when i go to appeal it says ban not found

[long wren]

!steamid

[glass olive]

Hey, @thin island

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin island]

76561198365939350

[empty laurel]

thanks

[long wren]

If there is a admin around admin will help you @thin island @weary zodiac (through your steamid)

[feral sage]

do rustoria longs wipe bps on force still?

[long wren]

Yeah

!steamid @tranquil falcon

[glass olive]

Hey, @tranquil falcon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bold glacier]

Does Rustoria servers have demo recording built in I heard from some people it does because I will be recording rust content for my YouTube channel on Rustoria US medium and was wondering if there’s a way to get demo recording

[tranquil falcon]

76561198315191076

[long wren]

ty #support message

[bold glacier]

@long wren Do you know

[long wren]

[bold glacier]

Rip

[thin island]

isnt there 7 admins online?

[thin island]

make that 8

[long wren]

just pc on

[thin island]

hmm

[weary zodiac]

!ticket

[glass olive]

Hey, @weary zodiac

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[weary zodiac]

bro there are no admins on EU long

my appeal is never gonna get looked at

@long wren

[dapper berry]

Kids on ur US Monday server clan name: HIYA are legit all cheating

4-6 man above sat ESP'ing

Changing their names and fresh steam accounts

[weary zodiac]

@stiff widget

[bold glacier]

Does Rustoria servers have demo recording built in I heard from some people it does because I will be recording rust content for my YouTube channel on Rustoria US medium and was wondering if there’s a way to get demo recording

[austere quest]

I'll send you a DM! 🙂

[bold glacier]

Ok thanks

[austere quest]

Looks like you'll have to accept my friend request.

[bold glacier]

I accepted

[desert fjord]

why did i get banned for playing with cheater if my teamate is legit and we both have 4.5k hrs?

[long wren]

!steamid

[glass olive]

Hey, @desert fjord

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin plover]

your teammate is like game banned by EAC

[long wren]

if you dont need help please move #general

[junior wing]

Sorry i didnt realize this is the support channel

[tranquil falcon]

can i please get help with my temp ban it should have already expired but its still active

76561198315191076

[desert fjord]

i dont think hes cheating tho do you think it could be a false ban>

[thin plover]

he can appeal with EAC, that's not up to us at all

[desert fjord]

okay thank you

[thin plover]

but if he did get banned by EAC, chances are low

[tranquil falcon]

can i please get help with my temp ban it should have already expired but its still active

[long wren]

what your banned reason ? @tranquil falcon

[tranquil falcon]

playing with cheater

[tranquil falcon]

i can show you on my apeal it says after 30 days i can play

[long wren]

can you try connect rustoria server?

[tranquil falcon]

i just tryed it says banned reason playing with cheater

[thin plover]

what is your steam ID

[tranquil falcon]

76561198315191076

[thin plover]

your ban is permanent

[tranquil falcon]

what why it said after 30 days in my apeal

[tranquil falcon]

can i send you a screen shot to show you proof

[thin plover]

yeah well now it's permanent

[tranquil falcon]

may i ask why

[thin plover]

I think you and I know why, anyway you are free to play somewhere else, glad I was able to help you. Have a good evening

[tranquil falcon]

all good imm spoof and local ip new account what ive been doing for 3 months so you cant keep me banned gl tho

[dark radish]

"local ip" 😭

[tranquil falcon]

local ip vpn not detable btw

[dark radish]

ur a corn ball

[tranquil falcon]

Remember yall my bitches

[dark radish]

fo sho you dont even know what the difference between ur external and ur local ip are

[long wren]

Oops

[thorn bane]

!ticket

[glass olive]

Hey, @thorn bane

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[junior heath]

im getting fucking livid playing on toria now a days guys, what are yall doing?

[long wren]

working

[junior heath]

only calling player out because its ridiculous how a player of that account stature let alone stats is allowed to play on rustoria

being official or not, everyone ive reported has gotten game banned or banned...

but you close my ticket bc im calling them out? theyre dumb as shit they not gonna hide it...

[idle steppe]

Damn..

[royal chasm]

private message me

[fathom furnace]

Come to Discord.gg/rustoria - Luke

[ocean fulcrum]

Please send a dm to @balmy cypress with your steam ID.

!steamid @fathom furnace

[glass olive]

Hey, @fathom furnace

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fathom furnace]

when luke be online

i wanna play mondays

[ocean fulcrum]

I’m unfortunately not sure. He should be online today but please give him some time!

[woeful current]

Hello, I have a question. Someone wrote me a Steam message saying that he is a developer of Rustoria skins and that he needed my money for a corner. Is this fake?

[open grail]

!scam

[glass olive]

Hey, @woeful current

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[woeful current]

I didn't click on any link because I had a feeling it was coming. Thanks for the reply.

This is the scammer profile in case you can report him.

[royal chasm]

Hello, is Luke here?

[long wren]

@ripe granite are you sure 300days ban right?

[long wren]

Nope

[royal chasm]

When will the issue of my mistaken ban be resolved?

[ripe granite]

Um yes thats what they put on him on community modded

admin

He can play on offical servers i just noticed

Will that leave a mark on his account ?

[royal chasm]

i very need help

I'm so helpless

[small willow]

Is there a US trio on Rustoria?

If not what server do yall recommend to play with a small group

[long wren]

nah we dont have trio server

[polar sail]

who know why did i get this

[austere quest]

Haven’t seen any official word on it yet, but it may be part of an even or an award for linking your Discord in game. (As I said, no official word on it yet, and as a reminder, please be cautious of scams related to Rust / Discord / Steam / Twitch.)

[slim creek]

can i apeal a ban that is almost 2 years old?

so what do i have to do will getting a new account help or am i hardware banned

and there is nothing i can do to get unbanned?

[west osprey]

Were you found to be cheating on rustoria?

[slim creek]

no i think i was saying bad stuff about russians in chat

[west osprey]

I will reach out to the admin handling your situation, and if there has been any change I will have them reach out to you.

[slim creek]

okay thanks

[junior heath]

So the cheater I reported somehow comes to offline me but had 0 awareness of where we lived. Thanks for the help!

[fathom furnace]

still not answered my problem can u type him?

[ocean fulcrum]

It can take a while - I understand your frustration but admins do this voluntarily. He may be busy with other IRL duties and can not currently attend to Rustoria matters. Thank you for your patience!

[feral marsh]

Trying to vote for a map on us small but its saying that i dont have vip when i do?(expire in 6 days) Just want to make sure my vote gets counted correctly

[rich light]

i was wondering if you guys gave away the server demo after wipe. just because i watch frost and steive and they have the same exact map in their cinematic and i wanted to know how i can obtain this for my cinematics.

[prime whale]

Appeal #41531a 6 days ago... today global wipe....

[runic marlin]

@slim creek Are you around?

[slim creek]

yes

[runic marlin]

Do you have time for a chat in voice?

[slim creek]

not really right now

[runic marlin]

On second thought, there's no need - you wont be given a second chance

[slim creek]

why not

[runic marlin]

https://files.rustoria.co/trashy/42e9ccb7-73f0-4383-9a3a-7867db626d1e.png

Doesn't seem like you've changed

[prime whale]

I'm sorry to distract you, can you tell me if they'll see the appeal before tomorrow?

[slim creek]

sorry but ive had that in my bio for like 3 years

[runic marlin]

Never thought to change it huh?

[slim creek]

will it help if i change it?

[runic marlin]

No

[slim creek]

i understand that the stuff i said was unapropriate but dont you think its a little harsh giving me perma ban for that

[hexed nimbus]

Act stupid you win stupid prizes

[hexed nimbus]

Bet it was not the first time

[west osprey]

#general @hexed nimbus

[rain perch]

Someone that can help some kid have me in handcuffs cant do a shit

[slim creek]

well on this particular server yes

[rain perch]

10x eu

[solid geyser]

appeals take 1-3 business days for a response but can take longer

[hexed nimbus]

[prime whale]

ahh..( wipe...( skipping

[rain perch]

Admin?

[solid geyser]

yeah sorry man nothing much we can do about it all i can say is just be patient

[slim creek]

@runic marlin so is there really nothing i can do?

[runic marlin]

I was considering giving you a second chance but then I see you openly being racist in your discord profile, so no, you wont be unbanned.

[rain perch]

Can you help im stuck with some kids in handcuffs cant do a shit

10x eu server

[runic marlin]

We don't interefere with gameplay, so nothing we can do I'm afraid

[west osprey]

This is the support channel, not a peanut gallery.

[rain perch]

what can i do they dont letting me go

[prime whale]

ye, thanks

[runic marlin]

You can't F1 Kill while being handcuffed right?

[slim creek]

cant i just get like a perma chat ban?

[marble cave]

I KEEP GETTING AN ERROR TRYING TO JOIN COMBAT ARENAS

[hexed nimbus]

Damm who pissed in your drink today

[marble cave]

IT SAYS WORLD FILE MISSMATCH

[rain perch]

no i cant

[runic marlin]

No now please move to #general, your ban will remain

[west osprey]

Excuse me? I’m telling you we don’t need you to comment on situations we’re dealing with and to leave this channel for staff and people who need support.

[marble cave]

IS THEIR ANYTHING I NEED TO PLAY rtg I KEEP GETTING DISCONNECTED BEFORE I JOIN IT SAYS WORLD FILE MISMATCH

[rain perch]

can someone do something to get it off, like kill me or something with a command

[runic marlin]

unfortunately not

[lime quarry]

blatant cheater #2ded05

[runic marlin]

Will be looked at as soon as possible, thank you in advance for your patience

[vivid lark]

how do u get double votes for map vote? @runic marlin

[rain perch]

so what im stuck the whole wipe now???

[runic marlin]

No you'll die eventually

[runic marlin]

You need to have VIP on one of our servers, when you vote it'll count as two votes

[vivid lark]

i do have VIP

[runic marlin]

!map

[glass olive]

Hey, @vivid lark

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[runic marlin]

Just vote there on the server you want and you should be all good

[slim creek]

Trashy i know im probably just being annoying but could you please reconsider, im really sorry for what i had in my bio but i just honestly forgot that i had that there

[runic marlin]

No

[slim creek]

okay

have a nice afternoon then

[lime quarry]

no problem

[rotund kindle]

!map

[glass olive]

Hey, @rotund kindle

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[empty path]

so i got denied on my appeal but i got no answer how long my ban is

[quiet pivot]

Good evening, I was banned for cheats on the server although I do not play with cheats. What should I do?

[glass olive]

Hey, @quiet pivot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole fiber]

How much pop is US meduim biweekly on wipe day

[loud dawn]

https://www.battlemetrics.com/servers/rust/9594602

Based on my experience with this server and daily averages I would reasonably expect 400-500 at wipe

[compact sonnet]

is forced wipe done?

[versed quartz]

!force

[glass olive]

Hey, @compact sonnet

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[empty path]

so i got denied on my appeal but i got no answer how long my ban is

[thin island]

I msged last night about me being banned for cheating and that when i go to appeal it says ban not found, u said a admin will reply when they wake up but they still havent

but theres 12 of u guys here now

[harsh pasture]

Yo so Isubmitted an appeal but nobody got back to me. Not even sure why Im banned. I the description is confusing. If it was bc i was playing someone that aint it bc i have no friends that play rust. And ive never cheated in my entire time playing this gaem ong I will stream my entire monitor, I am innocent. Can someone help or am i just cooked?

[rare dawn]

I have a connection problem on the BR MAIN server, I have 150 ping nailed without going down and up, I have a good internet and I am located near the servers some time ago I played 60/70 ping and currently with 150 nailed, I have 600 megas no problem with the internet, is the only server that gives me this problem.

[long wren]

#network-support-old please make an ticket

[long wren]

appeals take 1-3 bussines days and we do not pc check

[harsh pasture]

i MADE IT 30 MONTHES AGO

[long wren]

Ummm what your banned reason ?

[long wren]

What is the status of the appeal? https://rustoria.co/support

[harsh pasture]

I Says denied so is there somthing i can do or am i just cooked

just curious bc im dead ass innosent

[long wren]

cheating banned?

[harsh pasture]

ive never cheated in my life

it says im banned bc : knowing playing with ban evader

wthhh does that even mean bruh

i joined a random group when i was banned but i jest met them ide remember this bc this hapopned years ago

just curios now bc im just getting back into the game

[harsh pasture]

so no theres no way i was cheating banned

[pale kraken]

@austere quest

are u there?

[austere quest]

Yep! I'll be with you in a minute!

[indigo dock]

@austere quest can u check ur dm pls?

[slow galleon]

I was banned 2.5 years ago. I want my account to be unbanned. I can't request support. Can you help me?

[long wren]

what your banned reason?

[slow galleon]

I got banned for cheating even though I didn't cheat. I've been banned for 2.5 years and I want to get back into the game.I love this server so much I don't want to play anywhere else but here.

[long wren]

!steamid

[glass olive]

Hey, @slow galleon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slow galleon]

76561198212237020

[long wren]

can you make an appeal? https://rustoria.co/support

Oops

[slow galleon]

I can't create a request because I created a request 2.5 years ago

[long wren]

and appeal was denied?

[pale kraken]

@austere quest send me a msg when you're ready, i'll be out for 5m

[slow galleon]

I created it 1 hour after it was banned, my appeal was rejected and I didn't play the game after that

[long wren]

If the appeal is denied, it is a final decision and nothing can be done.

[slow galleon]

My account is clean and I am only banned here and I want to play here. If I did something really wrong, I would be completely banned from the game. I would be very grateful if you could please forward the matter to a competent person.

[long wren]

You can play elsewhere

[pale kraken]

i'm back

@austere quest

[austere quest]

!appeal @pale kraken

[glass olive]

Hey, @pale kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

!appeales @pale kraken

[glass olive]

Oye, @pale kraken

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[hearty fulcrum]

Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[spice yacht]

i need to speak with an admin

[austere quest]

Sure, one moment please!

@pale kraken Hey, are you able to rejoin the voice chat?

[pale kraken]

yes

[austere quest]

Please rejoin when you can

[static estuary]

Is there a discord for each server ?

[pale kraken]

im here

[austere quest]

What do you mean? Each community may have multiple servers. This is the official Discord for all Rustoria servers.

[static estuary]

What I’m saying is is there for exemple a discord specifically for us small

[austere quest]

No, there is not. This Discord server is for all of them.

[static estuary]

Ok thanks

[runic latch]

!force

[glass olive]

Hey, @runic latch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[empty path]

Found a guy in lgm and guy was apearntly cheating

[verbal widget]

is there an admin online?

[long wren]

do you need help?

[verbal widget]

you told me to reach out an admin

[long wren]

huh?

[long wren]

Ban not found on the website right?

[verbal widget]

yes

[wind lynx]

Hey, sorry to bother. May I ask how long it usually does take if I am accepted for an Admin position? I know that I'm expecting a DM, I saw the Admin message whilst playing Rust and thought I might as well signed up.

I am new to the server for Discord unfortunately, as I only joined to apply for Admin.

[austere quest]

Hey, we're always looking for new staff members to join our team! Check out #staff-applications for more information on the roles! 🙂

[wind lynx]

Ahh I see, unfortunately I clicked through a form link from the website so I didn't really see multiple languages as a requirement. If that's a 100% must, then my apologies for the waste in time for the application I've submitted.

Would have been nice, but I totally understand that requirement.

[thin plover]

"EXTENSIVE background in Rust administration"

[austere quest]

Multiple languages is not a requirement, but yes for the Trial Administrator application one of the requirements is to have extensive background in Rust administration. I'd recommend you apply for the chat moderator position if you're new to being staff in a Rust community!

[wind lynx]

I unfortunately see that now as well. But I did see the chat moderator perks and will dedicate some time in that for a possible Admin promotion if given the opportunity within' the time period I have to be active.

[wind lynx]

Yes! I did see that when Jenx sent his message, I will go through that process. Thank you for your time.

[static summit]

can i get help getting unbanned on rustoria got false banned

[long wren]

!steamid

[glass olive]

Hey, @static summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[static summit]

76561199381989516

[lyric basalt]

Make an appeal please

[static summit]

i cant it wont let me

[lyric basalt]

Fixed please wait 15 mins before joining

[tribal merlin]

will there be US premium server this month?

[long wren]

[tribal merlin]

please soon... so many cheaters on main

[thorn bane]

thats kinda crazy 2.5yrs later no game ban and they dont allow u to play lmao

[solemn merlin]

Hello, I bought VIP from Rustoria VIP EU Main. I want to cancel my subscription but I can't. Can you help me?

[bold kayak]

when sea main wipe?

[stray mountain]

!force

[glass olive]

Hey, @stray mountain

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[long wren]

!cancel please watch this and follow along.

[glass olive]

Hey, @solemn merlin

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[long wren]

<t:1743703200:F>

[solemn merlin]

I'm already doing this but it doesn't seem to cancel.

[long wren]

#payment-support please make an ticket

[worn belfry]

why? You banned me?

[bleak hearth]

how to vote maps

[ocean thistle]

!appeal the reason is in the disconnect message when you attempt to connect to our servers. If you believe it to be false kindly please fill out an appeal. Thank you

[glass olive]

Hey, @worn belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

!vote after you meet certain requirements you’ll be able to vote. Try to see if you meet them by voting!

[rain flower]

can you tell me which servers are monthly?

еu

[long wren]

@torn bronze @small aspen

[rain flower]

❤️

[long wren]

we have 2

[glass olive]

Hey, @hallow jungle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[lunar plinth]

whats the max playercount on premium au during wipe day

[ocean thistle]

You may check it out those stats on battlemetrics :)

[hallow jungle]

!force

[glass olive]

Hey, @hallow jungle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[long wren]

@left shoal Hello !

[left shoal]

anyadmin?

HI buddy

[long wren]

what do you need help?

[left shoal]

I bought a membership for a friend about how long they can get it

[broken shore]

When wipe on eu main?

[left shoal]

@long wren

[long wren]

vip?

[long wren]

!force

[glass olive]

Hey, @broken shore

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[left shoal]

ys

the vip gift how long my frd can get it

can u help me to check?

[long wren]

30days

[left shoal]

what???

[long wren]

A friend should check

[left shoal]

cause last wipe i help them to buy the vip btw they revice it after 20 hours...

this time i wanna make sure all of my frd can play on wipe day on time

[tranquil snow]

Dear administrator, are you there?

[hearty fulcrum]

Yes, hello, what do you need help with?

[prime whale]

Hello again, it's been almost 7 days since the appeal. The gist of it is that I got blocked for cheating 5 months ago, although I played for the next couple of months and nothing happened, I have no idea how it came in hindsight, maybe it will be possible to solve this issue quickly, simply.. the guys are waiting for me on the wipe, we visit your server over and over again every week, and no one decided to play the last wipe because of this incident, and I really don't want to leave the guys on this wipe, especially since they bought a vip to skip the queue, and now she's just wasting time (
Appeal #41531a

[long wren]

What is the status of your appeal? https://rustoria.co/support

pending or ?!

[prime whale]

Ye

Pending

[long wren]

Haven't you received an answer yet?

[prime whale]

no, nothing

[bold glacier]

Happy force

[prime whale]

the fact is that this has already been 3 or 4 erroneous blocking, in the past they were considered very quickly, but this time it took a little longer (

well, I really hope that I will make it to the wipe 🙂
Thanks so much

[bold glacier]

Your best option is to private message a admin

[ocean thistle]

Hey there, a purchase of VIP should be immediate. If they are waiting in the queue, they would need to cancel and then connect to the server again. If you have any issues likewise please create a #payment-support ticket. The 30 day is how long VIP may last. We have a 7 day and 30 day pass. I hope this helps.

[long wren]

sorry

[prime whale]

I don't have his contacts

[bold glacier]

How do I get the donator tag I am a vip person

[long wren]

Did you purchase VIP?

[long wren]

!verify

[glass olive]

Hey, @bold glacier

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

you need this

[prime whale]

I'm sorry, but if I purchase a VIP now, will it have any effect on the speed of response to the appeal?

[bold glacier]

Ok I linked

[long wren]

I told someone else

[bold glacier]

Click on there pfp and send them a dm

[prime whale]

okay, thanks ❤️

[bold glacier]

It’s people with red name

[long wren]

only banning admin can reply to appeal @prime whale

[prime whale]

it doesn't seem to me punctual to send a private message to the administrator, there is a website with support for this.

[bold glacier]

No there’s not I always click on a admins pfp and then private message them and they get back to me pretty quick

[prime whale]

I'm not sure if I was blocked, I was playing and everything was fine, and one day in a computer club (I don't have my own computer) I logged in and I was already blocked.

[long wren]

other admins cannot respond to appeal

[bold glacier]

Ok

Crazy would it be against the rule if you helped me vote for a map

[hearty fulcrum]

Hello, privately messaging an admin will not have an effect on the speed of the appeal, nor will purchasing VIP. When you buy VIP, you are only buying queue skip. Also, messaging random admins will not help because the only admin who can help you with your appeal is the one who is in charge of your ban.

Appeals can take an average of 1 to 3 business days to be replied to. I understand you would like a quick reply, but the reason it takes time is because we are trying to make sure that your appeal is fairly reviewed before we send you our decision. Please be patient.

[prime whale]

Yes, I'm waiting, it just took almost 7 days this time (and it hasn't been resolved yet
Thanks for the reply

[drifting totem]

i dont have accesse to my old steam and cant unlink my disc with the steam acc. Can any admin help or what should i do?

[long wren]

can't log in to your old account?

[drifting totem]

ye

old steam to unlink

[hearty fulcrum]

What is your appeal number?

[empty path]

can some admin check how long my ban is playing with cheater

it says no time and the guy who did my ticket did not answer my quastion

he just said wait for your ban to be over

[hearty fulcrum]

Please send me your Steam ID, and I will check for you

https://rustoria.co/getmyid

[thorny dune]

You wish to unlink the Steam account that is linked to the Discord account you are using now?

[empty path]

here ?

[hearty fulcrum]

Yes, here please

[empty path]

76561198885533250

[drifting totem]

yeah "shredder" steam should be linked with this disc acc

i made a support ticket too

[thorny dune]

Should be done now and you can relink

[drifting totem]

thanx

[hearty fulcrum]

Your temporary ban is for 14 days. The temporary ban will be removed on April 14

or April 15 for you

[empty path]

okey thank u

[fallow hatch]

how many turret limit in eu small

and please what is the shop point ??

[hearty fulcrum]

Hello, are you still here? I can try to help you now

[hearty fulcrum]

EU Small is a vanilla server, so turret limit is the same as vanilla turret limit: 12 active turrets in one 40m radius

[fallow hatch]

and the shop point plz what is that about

[hearty fulcrum]

Shop points are usually only for our modded servers.

[fallow hatch]

aa ok ty

[toxic storm]

When is fprce wipe for eu

Nevermind found it

[long wren]

<t:1743703200:F>

[hasty sand]

@rapid lichen
How many people can we have in this server?

[green shore]

#server-info

you can have up to 8 people

in team

[novel fjord]

Is today force wip

[echo copper]

how do i get back to the website where my ticket is at

[hasty sand]

A friend of ours was banned for cheating a long time ago, but she does not use cheats.

Can you take a look if we give you my steam id?

[sturdy terrace]

If she is banned she will have to submit an appeal on our website.

[wispy dirge]

support.rustoria.co

[prime whale]

good evening, my appeal was rejected and nothing was answered so that I understand why. I have a video proof, and when I log on to the server at the computer club, I always take a video just in case, to whom can I send it so that you can review my appeal? The reason for the block is cheating, although there has never been any cheating and the block was five months ago....
Appeal #41531a

[wispy dirge]

If the appeal was denied then that is the final answer.

[prime whale]

,And despite the fact that the blocking happened 5 months ago, I played last month!!

But that's stupid, isn't it? I was not blocked by the administrator in the game, perhaps someone logged in to that computer in the club from an account that is blocked, in any case, this is not the first time and before that the administration checked the information more carefully.

Where can I attach video evidence that I was in the computer club?

[wispy dirge]

The decision is final, you will need to find another server to play on.

[prime whale]

At the time of blocking

Who is the head of the official servers? I want to address the above

I never thought that I would stop playing rust because of the incorrect work of the administration of my favorite server
broken heart..
Have a good evening(

[fathom furnace]

waiting!!

[full tiger]

yo can a admin look at my ticket Appeal #8538cb

it said initially it was a 7 day ban but it has been over a month now

[gusty radish]

What time is the vape?

[austere quest]

!force @gusty radish

[glass olive]

Hey, @gusty radish

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[prime whale]

Dear administration, I found a clue that might help, I have a block on the server SEA, On which I have never played or even visited, this proves I am right...

[austere quest]

!steamid

[glass olive]

Hey, @prime whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin island]

I msged last night about me being banned for cheating and that when i go to appeal it says ban not found, u said a admin will reply when they wake up but they still havent
[23:31]hypie: but theres 12 of u guys here now

[prime whale]

76561198281388518

[full tiger]

@austere quest if i send my steam id can you check how long my ban is for? it told me 7 days but it has been more than a month

[austere quest]

Your appeal is already assigned to the admin that banned you. It will be reviewed by them ASAP, but it can take up to 1-3 business days.

[oak bluff]

Does it say when it does the update? like before?

[full tiger]

damn

no force for me

[oak bluff]

Hyiod does it say when its update like so u can be ready?

[austere quest]

I'm looking now

[austere quest]

Not entirely, but the update typically happens around 2PM EST / 7PM UK / 8PM CET.

[prime whale]

Thank you very much for deciding to help, I will wait here for your answer,

[oak bluff]

How are u supposed to know when to update then?

[austere quest]

Steam will apply the update automatically

If you see that it hasn't yet done the update, you can restart Steam. This will force is to check for the update

[oak bluff]

okay thanks

[austere quest]

I've resolved the issue. You should be able to join the servers now. Please wait about 15 minutes before trying to join! 🙂

[slow harbor]

what time will the wipe be rin rastoria.co eu medium

[austere quest]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[prime whale]

Thank you so much, can I thank you in any way?

Playing on your server is the most precious thing to me))

[austere quest]

You can thank us by enjoying your wipe and reporting any rule breakers via F7 or the website!

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[prime whale]

Thank you very much, as before I will continue to send tickets to violators) thank you very much, I am immensely grateful to you

[left wolf]

when will severs go down

[wary glacier]

eu medium map wipe or full wipe?

[covert acorn]

full

is eu medium good for someone thats trying to learn ?

[reef siren]

can we use vpn on rustoria?

[ocean fulcrum]

It is rather competitive but if you build somewhere more “chill” I’d say you can learn yeah

[tardy hamlet]

tekashi. • 03/30/25 at 8:40 PM
I wanna know who the cheater was, for me to get association banned, so I don't play with their bitch ass again. I made all my friends load into rustoria at the time of ban. And none of them were banned.
Please tell me who the cheater was please.

Rustoria Admin • 04/1/25 at 1:37 PM
Hello, your account is no longer banned for association. The temporary ban expired 8 days ago.

So who got me banned

??

[ocean fulcrum]

Could you post your SteamID?

I’ll forward to admins 🙂

[tardy hamlet]

76561199123091690

[ocean thistle]

Please send me a DM

[stray mountain]

whens the update out

[thin island]

u guys gave ignored my message for 3 days now

i keep asking about it and yall are useless

msged last night about me being banned for cheating and that when i go to appeal it says ban not found, u said a admin will reply when they wake up but they still havent
[23:31]hypie: but theres 12 of u guys here now

[stray mountain]

dont cheat then

[ocean thistle]

@thin island Hey there, thanks for your patience. You are not welcomed to play here. We wish you the best elsewhere.

[stray mountain]

hai that was cold mbro respect!!

[ocean thistle]

Soon 👀 restart steam so you can get the update asap

[stray mountain]

alright thank you!

[solar hamlet]

can you guys update it already?

[stray mountain]

no

[austere quest]

We are updating servers since the server update was just released, but client update isn't out yet.

[stray mountain]

hyoid

can u tell us when it's out

[nova turtle]

It's out I got it

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1743703200:F> (your local time) is the time of the next force wipe and it will happen <t:1743703200:R>.

[slow harbor]

what is the connection on rastoria co eu medium

[candid tree]

give a taste of rustoria to Ye long

[cinder gazelle]

is this the sever made by rustoria

[candid tree]

дайте конект растори еу лонг

[ocean fulcrum]

If it is in the official category then yeah

[cinder gazelle]

ok

[ocean fulcrum]

If it is in the community channel then no, probably not

[cinder gazelle]

beause i wnat to see the map

[ocean fulcrum]

!map

[glass olive]

Hey, @cinder gazelle

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[ocean fulcrum]

You can see the maps above^

[mystic ferry]

@everyone

when main up plssssssssss

[ocean fulcrum]

It’ll be up soon 🙏

[mystic ferry]

how soon

[ocean fulcrum]

Hard to say

[tawny grove]

when is rustoria US medium up guys ?

[verbal bough]

eu main sleep?

[raw canopy]

is it not working for you too

[tawny grove]

No its offline still

[thorny dune]

EU Main is now online

[quartz onyx]

eu long lag so bad 8 000ping (not only me)

[fallow heath]

wheres US Med???

[tawny grove]

when is us medium gonna b up ?

[balmy cypress]

Shouldn't be long but hard to give an exact time

[tawny grove]

ok ty

[near halo]

tf did I get kicked from rustoria mondays for cheating

[prime whale]

hello again, I could not connect, he writes again that he is blocked

[balmy cypress]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

its my first time playing 😭

[balmy cypress]

?steamid

[glass olive]

Hey, @prime whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199823150522

[fallow heath]

WHere is US med????

[sharp willow]

is anyone else stuck on recieving data?

[prime whale]

76561198281388518

[near halo]

76561199823150522

[near halo]

did I get banned or something

[sharp willow]

why am i stuck on recieving data

[near halo]

my first time playing

[balmy cypress]

https://discord.gg/dDApNd6Q

We can review this in voice

much easier

[royal pasture]

i got kicked for cheating?

[balmy cypress]

?steamid

[glass olive]

Hey, @royal pasture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny ivy]

when is US meduim going to b on

[elder tinsel]

I need help

[sharp willow]

now i need to buy vip becuase the server wont loadconnect main.rustoria.uk:28010

[royal pasture]

76561199019190960

what did i do?

[nimble zephyr]

I have the same problem @sharp willow

[royal pasture]

i dont cheat i barley even play rustoria in general

rust even

[balmy cypress]

You can connect again in 5-10 minutes, send me a DM if you have any further issues than this

[royal pasture]

thanks

[balmy cypress]

Which problem do you have?

I see

[tawdry leaf]

server update required

[snow rapids]

ip BR MAIN?

[tawdry leaf]

?

[prime whale]

I waited 15 minutes, as they said, but nothing changed

[balmy cypress]

connect main.rustoria.lat

its in #server-info

[smoky grotto]

where do i get que skip at?

[balmy cypress]

You can buy queue skip on our website: https://donate.rustoria.co/index.php

[prime whale]

will I be able to reconnect during this time so as not to lose my place in the queue? or do I need to not connect after unlocking?

[balmy cypress]

I am afraid that your ban appeal was denied

DM me to discuss @prime whale

[gentle viper]

will eu long pop increase ?

[sturdy terrace]

!slots

[glass olive]

Hey, @gentle viper

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[woven void]

@balmy cypress Disconnected: Cheating. What is this?

[balmy cypress]

?steamid

[glass olive]

Hey, @woven void

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[misty pagoda]

Saying im banned for playing with cheater and when i try to appeal it says ban not found

[woven void]

76561198988811212

[sturdy terrace]

?steamid

[glass olive]

Hey, @misty pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[misty pagoda]

76561198293266261

[balmy cypress]

Just replied in your ticket

https://discord.gg/dDApNd6Q

join here to discuss

[balmy cypress]

looking

[snow rapids]

br main wipe 6pm?

[shy remnant]

Today is force wipe, so it was at <t:1743703200:t>

[wispy dome]

did us main wipe already?

[hearty fulcrum]

yes

[shy remnant]

Yes, all our servers have wiped for this force wipe #announcements message

[faint hearth]

i gifted vip and they still cant get in can someone help

[balmy cypress]

Hey, please use #payment-support

[muted cedar]

Dang it now I got to relearn everything on us Mondays crap lol

[woven void]

Luke, can you check your private messages? @balmy cypress

[prime whale]

I answered You in dm

[hearty fulcrum]

All of our Mondays servers do not wipe BPs.

[muted cedar]

Sweet

[shrewd knot]

does us small rewipe in 25 mins

[tired dew]

Can someone help me? I've been trying to load in for my first wipe in awhile and it keeps disconnecting me saying I'm cheating. I can load into other servers but Rustoria US Medium just wont work. (Trying to reinstall my easy anticheat rn)

[balmy cypress]

?steamid

[glass olive]

Hey, @tired dew

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tired dew]

I'm logged in now

I think

Sorry, to be clear, my steam id is logged in with the discord. I still cant connect

[balmy cypress]

?report

[glass olive]

Hey, @rich dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rich dagger]

reported

in game reported player

[balmy cypress]

Thank you, we will have an admin on this asap

[atomic cliff]

i need help rn

plis

i bought vip on wrong server

[balmy cypress]

Hey, please use #payment-support

[atomic cliff]

done

luke can you help me cuz my team8s need carrying

[tired dew]

Yeah I just tried with my easy anticheat again and then loaded in. It keeps disconnecting as soon as I finish prefabs and saying the reason is cheating

[lament ruin]

<@&274971100184576010>

im banned bcs of cheating and i never cheated in my fcking life

[shy remnant]

!steamid

[glass olive]

Hey, @lament ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lament ruin]

i cant play wipe bcs of that ban

[shy remnant]

Also, you do not need to ping

Please

[lament ruin]

i made an appeal 3 days ago

nobody solved it

[tired dew]

Can I get help with my problem as well, please?

I can load into other servers

[lament ruin]

mb but im tilted bcs of that ban

[lapis ice]

Can someone please explain why I keep getting “disconnected: cheating” yet my account isn’t banned?

[tired dew]

Mine is doing the same

[lament ruin]

same

[lapis ice]

How do we fix?

[sturdy terrace]

Hey, this is a mistake with the bot. I have forwarded this to the admins, it should be fixed asap

[lament ruin]

76561198888787231

that´s my id

[tired dew]

76561198324353936 This is mine

[lapis ice]

So I’m not the only one being disconnected due to “cheating”?

[lament ruin]

no

that is happening to me too

[tired dew]

I'm also getting this issue for Rustoria servers

[lapis ice]

Same I can load into any other servers

[tired dew]

Can yall load into other ones ?

[lament ruin]

ye

[lapis ice]

No steam acc ban

[tired dew]

What the heck

[lapis ice]

No vac ban either

Just rustoria being weird

[lament ruin]

this shit ruined my last wipe

[rare needle]

is there any way for refund?

[shy remnant]

Solved, try again in 10mn

[shy remnant]

Solved, try again in 10mn

[shy remnant]

!refund

[glass olive]

Hey, @rare needle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ornate kiln]

i get dc for bug and i don't have the prio for 5 minutes

u can help?

[woven void]

@balmy cypress luke check private messages please

[lapis ice]

76561199837049297 is my ID

Can I get help as well I just bought vip

[tribal merlin]

how can I see the map that was voted for US Main coming up?

[balmy cypress]

hey, please use #payment-support

[lapis ice]

Can I get help with my ID^^

[balmy cypress]

Or are you banned?

[lapis ice]

I don’t need help with payment support I just simply cant load in

Says disconnected cheating but I have no game ban

Same thing that happened to the other guys he said he solved try agian in 10 mins

[tired dew]

Thank you so much ❤️ I'm in now

[coarse maple]

Does long have a grace period if you crash or nah?

[lapis ice]

76561199837049297 can someone fix this ID so I can load in it keeps saying “disconnected cheating”

[misty scroll]

This you? https://steamcommunity.com/profiles/76561199061648482

https://files.rustoria.co/schaadt/8b82ddae-b78b-4080-bfe7-a4121540885e.png

[lapis ice]

Yea that’s me and I got banned cause of bakkesmod dll on my pc

[misty scroll]

That is still a ban

[lapis ice]

EAC won’t reply to tickets either

But i wasn’t cheating lmao

[misty scroll]

Please refer to our rules https://rustoria.co/rules

[lapis ice]

That’s such bullshit lmfao

[misty scroll]

You are the one that got EAC banned

[lapis ice]

Not my fault EAC gets flagged by and dll files

*any

[misty scroll]

Not our fault either 😄

EAC false bans are very rare

[lapis ice]

Wanna pc check me 🤣🤣

[normal niche]

76561199579684349an someone fix this ID so I can load in it keeps saying “disconnected cheating”

[misty scroll]

No, you literally have an EAC ban

Read the rules, you are NOT allowed to play

[ornate kiln]

76561198446213115 i don't have the prio for 5 minuters after beind dc for bug

[lapis ice]

That’s fine I’ll find a way around it

[misty scroll]

That's not allowed 🙂

[lapis ice]

🤓🫵

[misty scroll]

The grace period is 2 minutes on Rustoria

[normal niche]

76561199579684349an someone fix this ID so I can load in it keeps saying “disconnected cheating” @misty scroll

[ornate kiln]

i tried to reconnect after 2 minutes and i don't get it

[misty scroll]

Make an appeal please https://rustoria.co/support/appeal

[junior wing]

man who the solo thats playing the 10x on force xd

[misty scroll]

Then that is unfortunate, nothing we can help you with in that case

[ornate kiln]

xd

[wind lynx]

What game were you banned on

[normal niche]

I sent a ticket, it will be waited for because I miss the wipe.

[rugged kernel]

hello rastoria, I decided to log in to your server and I have a cheat output, although I have never played with cheats 76561199575752212 @misty scroll

[wind lynx]

What the…

[sturdy terrace]

Are you banned on our servers for cheating?

[rugged kernel]

@sturdy terraceI do not know why I was banned, I have never violated anything or played with cheats because I do not support unfair play.

[sturdy terrace]

What disconnection message are you getting?

[urban badge]

@sturdy terrace I tried to join the server and it says I got disconnected for ban evasion. I am fairly new to rust with about 70 hours. Majority of thsoe coming from last week. Anything you can do to help?

[rugged kernel]

diskonect , cheating

[tired oxide]

diskonect , cheating

[fiery pollen]

i was banned for playing with cheater tonight, but i was trying to know where will be their new base and joined their team. how can i get my unban on us mondays?

???

[rugged kernel]

@sturdy terrace

[urban badge]

I'm currently submitting a ban appeal so maybe that'll fix it

[dull depot]

@sturdy terrace help disconnect cheating

wtf

[sturdy terrace]

Alright, then please head to our website at https://rustoria.co/appeal and submit an appeal. You too @dull depot @fiery pollen @urban badge

[urban badge]

I just did, thank you!

[fiery pollen]

how long will i have to wait?

[urban badge]

Is there a way I can check if my appeal has been reached?

[dull depot]

page down

say

[tired oxide]

@sturdy terrace

[fiery pollen]

i applied a few hours ago and i want to play at this wipe

[sturdy terrace]

Yes, you can always check your active appeals on the website and check if and admin has responded to it

[urban badge]

preciate you fam

[sturdy terrace]

It usually takes your banning admin 1 - 3 business days to repond to an appeal

[fiery pollen]

thats bad...

i want to cry because i farmed scrap to learn lvl3 bench

[frail bloom]

could i get some help real quick from a mod

[sturdy terrace]

I understand why you might be frustrated by this, but our admins prioritize reports and other admin activities over appeals. I appreciate your patience

[limber elbow]

can someone help me me, i am glitched on a raft in the middle of the ocean and cant get out

[sturdy terrace]

Hey, you will unfortunately have to f1 kill, as our admins don't interfere with gameplay

[tired oxide]

what the hell why am I getting this error I even have a VIP pass @sturdy terrace

[sturdy terrace]

Wsup?

[sturdy terrace]

What error?

[tired oxide]

diskonect , cheating

[frail bloom]

ive never once joined these servers and i tried to join the boys and it says im cheating

[dull depot]

@sturdy terrace 6561198874890900 my id desbanned

error due to update?

[sturdy terrace]

That means you're banned for cheating, you will both have to head to our website at https://rustoria.co/support and submit an appeal @frail bloom

[rugged kernel]

@sturdy terracehow much should I expect a response from the developer?

[frail bloom]

thank you

[sturdy terrace]

It usually takes your banning admin 1 - 3 business days to respond to an appeal. I appreciate your patience

[sturdy terrace]

I already told you that you have to submit an appeal on our website. Have you done that?

[rugged kernel]

and how could I get banned on this server on which I played 4 months ago, then the question is why my ban weighs 13 months

@sturdy terrace

[frail bloom]

is there a way to get my appeal done faster so i can join

like a thing i can purchase

[sturdy terrace]

No, sorry, appeals are done in the order they are received. Please be patient

[frail bloom]

fair enough thank you

[sturdy terrace]

I understand why you might be frustrated by the ban, but there is nothing to do but wait for an answer to your appeal. Please be patient

[rugged kernel]

Well, thank you for your understanding and your help at the moment, and the last question is, where will the answer to the appeal come from?@sturdy terrace

[rancid steeple]

Help me cheater in Rustoria main!!

[sturdy terrace]

Your answer will be in your appeal which you will be able to see on our website at https://rustoria.co/support/appeals

[sturdy terrace]

!reportru

[glass olive]

Привет, @rancid steeple

В настоящее время мы заменили систему тикетов в игре и перешли на контроль за репортами через F7. Вы можете связаться с нами через наш веб-сайт поддержки, как и прежде.

Чтобы сообщить о нарушении правил на Растории:

• Пожалуйста, отправьте репорт в игре через F7. Если вы хотите загрузить доказательства к своему репорту, используйте наш веб-сайт поддержки.

Для сообщения об ошибке или проблеме на Растории:

• Просим вас воспользоваться нашим веб-сайтом поддержки. Пожалуйста, добавьте как можно больше информации.

Если вы заблокированы: Пожалуйста, подайте апелляцию.

[proper glen]

i was banned even though i only have 60 hours play time on rust and it says i was banned a month ago and ive only played us medium and was banned on us long only played for like 2 days

[dull depot]

@sturdy terrace I'm not banned, but the message "disconnected for cheating" appears.

[proper glen]

was told that there is nothing you guys can do and no one is helping not even a single explanation other than nope cant help

[proper glen]

then you are banned thats the message you get when banned apparently i get it too even though im not cheating

[dull depot]

I have never cheated and I also get that message.

[sturdy terrace]

That means you're banned. Please make an appeal if you want to get unbanned.

[sturdy terrace]

Have you submitted an appeal?

[proper glen]

yeah an i got no response other than denied with no explanation or proof or anything just denied did even get to talk to anyone

i havent even played rust for longer than a week and this isnt an alt acct or anything for steam its my only account never cheated on anything no game bans or anything and im hit with cheating on a server ive only played for 2-3 days

[sturdy terrace]

Alright. If your appeal was denied that that decision is final. You will have to play elsewhere.

[proper glen]

exactly no help or anything just denied lmao yall dont even help at all ?

couldve sent me like a 30 second clip or somehting as proof because its crazy to ban people and not even show proof or anything

like go look uo my steam account same as my discord youll see no bans or anything and only have 60 hours on rust

its crazy yall treat people that are legit like this fr

[sturdy terrace]

We don't disclose any information on the background of a ban. There is no reason to discuss this any longer because as I said the decision is final. Please head to #general from now on.

[proper glen]

no support in the support channel is crazy but ight can do

[dull depot]

@sturdy terrace I don't see any ban on the support page to appeal.

[sturdy terrace]

Did you go to this link? https://rustoria.co/support/appeals

[dull depot]

how long is the waiting time?

for the answer

[sturdy terrace]

The usual response time is 1 - 3 business days.

[prime whale]

@balmy cypress Luke, you here?

[sullen vault]

why does it not let me join rustoria servers due to "cheating" I dont cheat lol

[stiff meteor]

!appeal

[glass olive]

Hey, @sullen vault

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen vault]

it doesnt say im banned though it just says "disconnected - cheating"

[stiff meteor]

That means you were banned for cheating. Make an appeal on the support website.

[sullen vault]

word ty

[ocean bough]

hello, this is not the first time that I have been banned by anti-cheat and my friends, although there are no cheats in general

[prime whale]

@stiff meteor, mb you can help me? Luke offline.. And I'm waiting

I've been waiting for two hours already...

[hearty fulcrum]

Hello, if you have been banned by anticheat, you will need to appeal to EAC. We are not EAC, and we cannot help you with gamebans. If your game ban is removed, then you may appeal to us with evidence that your game ban is removed.

[hearty fulcrum]

hello, i can try to help you

I have been waiting for you as well

[prime whale]

hi, i cant talk DM?

[hearty fulcrum]

Yes, you can DM me

[ocean bough]

I'm banned by anti cheat, I just ran and got banned.