support

[gritty canopy]

type "!appeal"

[random cypress]

!apelo

!appeal

[glass olive]

Hey, @random cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

The screenshare is really meaningless

[gritty canopy]

I get that

but the ban dont even add up to make any logical sense haha

[long wren]

please don't try to understand. please wait for an answer to the appeal

[thin plover]

@gritty canopy your appeal is already answered, making an appeal on the website is HOW you get LIVE support

[gritty canopy]

wordd

crazy false ban

[thin plover]

just linked to something, Canadian ISP thing

[gritty canopy]

weird

[junior heath]

My appeal was never responded to and we talked last night about it 😦 @thin plover any chance you could forward the banning admin to review it? I’d understand if it took time for a cheater appeal etc etc but my case shouldn’t be so.

It says pending. 0 messages @long wren

Meaning, no one looked at it or responded. It’s just untouched still 😕

[raven mist]

You'll need to wait out your ban

Which is 5 more days

[junior heath]

But why do I have to wait out my ban, I played like 50mins to an hour solo and logged off.

I provided proof in my appeal

[raven mist]

You clearly werent solo, you were clearly associated with said cheater

You'll need to wait out your ban

Period

[junior heath]

I understand your perspective but the banning admin banned the ENTIRE ui. Not just me and few ppl..

I wasn’t logged on 18 hours prior and after the ban was given. I played a max 1h the day prior and logged bc I wasn’t having fun

I read texts on their discord how he was banned etc etc and I was thinking, how could I be banned if I’m offline nor present prior or after.

[raven mist]

Correct, the whole UI is banned since they've associated with said cheater

Offline or online, you've associated with them

[junior heath]

It’s a random team.. so if a player has even 5 mins of playtime. They’d get banned regardless?

[raven mist]

Correct

[junior heath]

Shouldn’t it be a case to case basis scenario when it comes to association banning?

[raven mist]

You'd still benefit from the cheaters presence and the loot gathered by the cheater

[thin plover]

I mean a cheater can do a lot of damage to the server in 5 minutes also

[random cypress]

What's the point of a simple working VPN banning the game?

no sense

[raven mist]

Hm?

Not sure what you mean

[junior heath]

I understand but I’m not that guy, nor associate with shitters who cheat. It sucks for me yes but shouldn’t there be an exception especially when I’ve provided proof of playtime and that I was genuinely solo during my time of play since they’re EU players and I’m NA EST.

[raven mist]

You clearly knew the one who cheated, so no. No exception will be made

You'll be unbanned in 5 days

[random cypress]

it says on the support website that the VPN is subject to ban

[raven mist]

!steamid

[glass olive]

Hey, @random cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[junior heath]

Understandable from your perspective but How did I know the player, I got added to a team who’s been playing the server for a while. The guy is not my friend. Not my peer. I don’t think ANYONE has contacted the cheater banned since

[random cypress]

76561199803137330 my id

[raven mist]

Im glad you guys didnt. But this wont chance the fact that you'll need out the ban

[junior heath]

I saw who got banned for cheating, I did not know the player. I just want to clear that up

So from what I’m understanding, the players who don’t even know the player like that. Were banned for association simply because we were on ui and you guys don’t want to risk the event that players could’ve abused the fact he cheated loot for them or etc etc.

Can we atleast clear up the fact that I don’t associate with the cheater nor had any gain from him as during my single hour of play a day prior to Gerenc3’s ban I was not playing with him nor online during the time of his ban which was the ENTIRE day of Sunday.

[junior heath]

I get it no worries, sucks for me

[raven mist]

This is not your first rodeo as playing with a cheater, so no you wont be unbanned - not going to keep discussing this

[junior heath]

Idk how we supposed to know what group from LFG is legit or not tho

[raven mist]

You'll wait out your ban

[junior heath]

I’ve never been associated on Toria before.

My only other appeal is due to a mute

How do you know to avoid cheater groups? I simply was recruited off LFG @raven mist

[long wren]

Everyone takes a risk when they join a group they see for the first time

[junior heath]

I agree but being accused of association when all I do as a player is get on and play. Vs joining a random group and everything seeming fine. How do players avoid being caught up.

Is there not a tool players can use?

[long wren]

Even the admins don't know if they have the cheat or not.

[junior heath]

So we simply get tossed under the bus because the staff doesn’t want to risk any other follow up events.

[thin plover]

just have to find people you trust or play with people you have known for a while

[junior heath]

I don’t know any of my NA friends that have a history of cheating nor get banned. Other than when I play with EU people.

It’s crazy :/

[junior heath]

Just tryna find that solid group so I’m constantly playing with new heads left and right.

[random cypress]

Where can I see the progress of the ban revocation request?

[junior heath]

On Toria website

[random cypress]

thanks bro

[long wren]

https://rustoria.co/support

[raven mist]

You can join again

[long wren]

[junior heath]

Well, how many days are left and I’m glad you guys got rid of him from your servers. Just sucks I had to receive the consequences playing with these people. @raven mist

[tough minnow]

!appeal

[glass olive]

Hey, @tough minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

@light kernel

[glad ginkgo]

When will he server I've been playing on be back up and running

[light kernel]

76561199085702687

[thin plover]

it is a genuine ban, your friend need to appeal

[light kernel]

ok ty

[random cypress]

Can I join the game now?

[raven mist]

So when did you start playing with them?

[raven mist]

Yes sir

[light kernel]

Also when he gets unbanned will I be instantly unbanned with him or will I make a ticket to be unbanned

[glad ginkgo]

Does anyone know when the server Ive been on will be back online?

[raven mist]

Sea main?

[glad ginkgo]

Yeah

[thin plover]

that depends on the appeal if it's accepted or not

[raven mist]

No info yet from the host on when its coming back up sadly..

[glad ginkgo]

Would be great if it kept people informed like...

Yes I called the host a it

[raven mist]

Indeed, will ask devs if theyve received some more info

[light kernel]

Ok

[glad ginkgo]

Thanks, will you be able to say on here?

[raven mist]

If we have more info, sure!

[glad ginkgo]

I'll wait....

[light kernel]

Ok how long do you think a appeal takes to be reviewed

[random cypress]

I tried logging in twice, but the message keeps showing: Disconnected for hacking.

[junior heath]

Played with a clan called ex. @raven mist met the guys in there so I’d say the last bi weekly was when I was accepted into their team.

I played with Conna and Boba mostly (leaders of the team) they were super strict as in terms of cant play with other friends or have to do what they want to do etc etc yk? So I was no longer in the team bc I didn’t want to play custom solo server they bought. Then the guy who was banned started inviting everyone to his discord to play wipe with him and teammates. And I got added to the server, which I’m no longer in since he got banned for cheating. Whatever his case is I’m not getting involved. Not my problem, aside from that. I played EU Main with that group for an hour and logged. Practically that’s my playtime.

I’ll dm you the screenshots 🙂 @raven mist

[crisp osprey]

this is my first time ever loading into one of you guys server im new 400 hours and it says Disconnected: Hacking like wtf

@thin plover

[long wren]

did you make appeal?

[crisp osprey]

im about too

i just did

@long wren

[junior heath]

I dm’d you the screenshots of me being recruited etc @raven mist

[heady mango]

is rustoria medium wiping this thursday? since its the 5th week?

[long wren]

Yes

[crisp osprey]

@long wren

cmon bro could you read ma ticket lol

@thin plover

[long wren]

appeals take 1-3 bussines days

[long wren]

please send it through appeal

[junior heath]

Okay

[long wren]

But you don't have to appeal anymore #support message

[junior heath]

Oh. I didn’t read that part haha sorry

[near halo]

It’s been 4 days since my tickets been up and still no appeal deny or accept

I’ve been messaged once

[long wren]

Is your appeal still pending?

[near halo]

Yes

[near halo]

It is

[tough patio]

yo any admin oN ?

<@&274971100184576010>

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

It’s been 4 bruh

[long wren]

Hello im fake admin what do you need help?

[tough patio]

check my ticket before u left the servere

im done losing shit cause of cheaters

[long wren]

Tickets are processed in the order of arrival, so please wait a little bit

[tough patio]

dont want to wait bro he will left the server !! go on and check him rn

i made tickets 100% hackers

[grave elbow]

whenever i join the server, i get disconected for this reason (disconnected: advertising)

can you help me with this problem

[long wren]

advertising banned?

[grave elbow]

yes

[long wren]

!appeal i think you need make an appeal

[glass olive]

Hey, @grave elbow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded orchid]

made cheater ticket 3h ago no response

[normal orbit]

Tickets are processed in the order they are received. The admins will get to them as soon as possible

[winged flicker]

a user by the name of kostgg is posting on lfgs and steals your steam account <@&274971100184576010>

[tepid thicket]

how to make a ticket

i need it quick there's a rage hacker on 10x

[long wren]

#looking-for-group message this guy?

I'd appreciate it if you could submit the evidence through the ticket @winged flicker

[long wren]

!report

[glass olive]

Hey, @tepid thicket

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged flicker]

yes

[glad ginkgo]

@raven mist did you find out?

[winged flicker]

@long wren i got him banned from rusty moose. he stole my account and i have emails if you need to see i can dm you

[long wren]

There is no need for a ban on other servers. please make a ticket

[echo bison]

Is doing the blue card outpost scrap trick considered exploiting?

[junior fog]

I believe it was patched no ?

[ebon island]

idk

is it?

[long wren]

huh?

[normal orbit]

Blue card on 'dead' servers become cheaper then trading it in for scrap

like mega dead servers xd

[digital swan]

help

[long wren]

Hello what do you need help

!appeal @digital swan

[glass olive]

Hey, @digital swan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please make an ban appeal

[tough patio]

pls ban them omg !!! wtf are you doing admin

[desert adder]

Yo what the fuck ban these bitch ass dma cheaters

[inner jacinth]

hey why are animals frozen and i cant use rust+ on rustoria?

rustafied seems fine

[eager hill]

@echo venture

<@&274971100184576010>

@thin plover

@hearty fulcrum

@toxic shard

@strong willow

@stiff widget

@quick escarp

@regal wave

@sharp oar

@open grail

@boreal cloak

@loud dawn

@hybrid sky

@echo venture

<@&274971100184576010>

[thin plover]

holy ham

[valid robin]

can some check my ticket on us mondays

[tough patio]

wxhere trash admin ?

still getting rekt by hackers but nothing happens losing all my shits

all those lvl 0 0 games hs in the night 3 time with bows " wwe checked unfortunatly the player is offline " <@&274971100184576010>

<@&274971100184576010> <@&274971100184576010>

https://steamcommunity.com/id/lpqqw87161/

annoying !!! admin

[long wren]

Hello what do you need help?

[tough patio]

yeaaaa " due to the player being offline " omg u guyus are blind haha

give the stuff from gumjob back !! pls

tell me where he lives and thank you for banning him

[thin plover]

we don't do that

[long wren]

Sorry, but we can't say that 😄

[thin plover]

we cannot interfere with gameplay as we are an official community

[tough patio]

lol give my stuff back then !!!

[torn heart]

he just said he cant

[thin plover]

can't do that either

[long wren]

farming time

[formal burrow]

is there liek a ticket i can open?

[thin plover]

for what issue?

[lethal furnace]

Same here

We got banned for exceeding group size. I was afk.

[formal burrow]

banned for a reason i dont think is valid, i mean maybe it is and im confused idk

i just wana figure out what happened

[tough patio]

zergs

[thin plover]

you exceeded team limit

[formal burrow]

thats what it said yes, but i dont think we did?

[formal burrow]

how long is a ban for this reason?

[thin plover]

I looked and the ban seem correct, the strict limit is 3 and you teamed with someone else

[lethal furnace]

I've been away from my computer. How can i also be banned?

MaypleSyrupMoose

[formal burrow]

mk whatever, how long is ban for that?

[thin plover]

it's for 3 days

[formal burrow]

so jsut wipe pretty much

[thin plover]

https://rustoria.co/rules/modded

"The max team limit on this server is 3. This is a strict rule. You will be banned if you are playing with more than 3 players. You cannot roam/team/raid/ally/associate with any other clan/group/team/friend if you have the max members, or if your numbers combined are more than 3 members online/offline. You‘re not allowed to cycle clan members. This means you can remove a member from the clan. However, you cannot re-invite that same person in the same wipe at all. Members leaving also apply to this sub-rule."

[formal burrow]

mk, i thought it was roam, not liek u cant have friendly interactions with anyone. that was tm8s imperssion too

[lethal furnace]

Can you answer why all of us are banned?

[thin plover]

because you are part of the team

[lethal furnace]

I didnt participate in this whatsoever.

[formal burrow]

did the other guy get banned?

or jsut us 3

[lethal furnace]

Yes of 3. I had no relation with anyone. Can you look at my game feed? I have been idle for hours.

[thin plover]

all 4 are banned

[lethal furnace]

Can you accept my dm.

[formal burrow]

can u get me his name pls or steam

[thin plover]

no, we have a support channel here for assistance

I don't do anything by dms

[formal burrow]

am i able to get 4th guys steam? or tag?

[lethal furnace]

Okay so could you look into this. Cause myself and "loki" had nothing to do with teaming and I feel as if the person accountable should only be punished. I was literally away from my computer and had nothing to do with it?

[thin plover]

you can make an appeal

[lethal furnace]

Where

[thin plover]

our website, look at my server bio

[formal burrow]

can i get 4th guys steam?

[thin plover]

why

[sharp drum]

any way to fix my ping being abnormally high on na rtg, jumped by 100 2 days ago and wont go down

im lower ping on eu rtg when im from us

[lethal furnace]

What kinda timeframe is it to get this lifted? Can you expedite this? I literally only get a few hours a night to play. This is just a piss off when i had nothing to do with this

[keen rover]

@balmy cypress

I can't write they @balmy cypress write me this

Your message was not delivered. This usually happens because you don't share servers with the recipient, or the recipient only accepts private messages from friends. The full list of reasons can be found here: https://support.discord.com/hc/ru/articles/360060145013

[long wren]

You have to change the settings

[keen rover]

that's what they say about the recipient, everything is open for me

[long wren]

he has dms open

[dim oriole]

can I get whitelist for vpn? or is it not allowed?

[upbeat zenith]

Is there a way to know when your vip expires?

[thorny dune]

We have no whitelist, you can just connect and play

[thorny dune]

If you log back into the website https://donate.rustoria.co/, then click Account in the top right you should be able to see this

[dim oriole]

Oh I mean like is it okay to use vpn? cause the ping is not really good for me

[halcyon silo]

where to report a cheater

[keen rover]

What should I do if I can’t write to him?

I opened a ticket and they told me he would answer me here, but today I went in and saw that it was simply closed

[solid anvil]

which servers have bandit camp?

[sick wadi]

All our servers have bandit camp merged to outpost

[inner crane]

2x crash 😦

[glacial cipher]

Eu 2x Crash

[dreamy sequoia]

can i talk to an admin

theres a blatant cheater named qutee :} imposing as an admin

[unique mesa]

There has to be a cheater on Monday

[thorny dune]

Looks like they were banned shortly after your message

[thorny dune]

Please make a ticket https://rustoria.co/support and an admin will take a look

[thorn shoal]

i cannot get Rust+ work in the server

[lyric basalt]

Which server ?

[thorn shoal]

SEA Long

[lyric basalt]

Forwarded to devs

[dull sail]

why sea main down?

[raven mist]

#announcements message

[quasi storm]

I feel that the admin response wasnt fair and i cant make another appeal what can i do

[long wren]

Has your appeal been denied?

[hexed nimbus]

You can play elsewhere

[tropic tree]

how do i not have the donator role if i keep buying q skip's and just bought a q skip for monday 2 days ago

[thin plover]

!verify

[glass olive]

Hey, @tropic tree

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[thin plover]

You need to be verified and link your account in game and on discord

[gaunt flame]

rustoria us main is full lagging cant open boxes

[meager bay]

they just got ban we can get the codes for they base ?

[thin plover]

First of all, we don't take report off discord, you can make a ticket, and no we do not give codes away

[meager bay]

and destroy their base i just want to get some bps yk man

[lyric basalt]

Thats not something we can do

[meager bay]

yea i know u dont take reports of discord, but when its a report of some one defenitly not legit and ragging w a 0h its pretty obvios

its more faster if u are around and i do a small report here and u are on the server and check u will see it on less then 1 minute thats why i report here

but no problem i guess some admin look at it bcs they just got ban

[thorny dune]

I understand the desire to get an admin onto the situation as quickly as possible but creating a ticket is the best way to do this, this alerts all administrators that are active so that it can be picked up in the fastest way possible, a message can easily be lost in Discord or we may not be looking at the channel at that time due to the fact we are looking at the ticket system for reports from our players. In either case, a ticket was opened by a player and was picked up with the player being banned and the ticket responded to all within 15 minutes.

In regards to the base and loot however, this is an official Rust server and we cannot interfere with gameplay on any kind of level, that includes helping you access the base or removing it. The base will be left to either decay or be raided.

[tropic tree]

doesnt work for some reason

[ocean fulcrum]

Have you linked the correct accounts?

[tropic tree]

what do you mean

[ocean fulcrum]

The correct steam account and the correct discord account/

[tropic tree]

can u check my unlink request

[ocean fulcrum]

Only admins can do that.

[tropic tree]

can the admin do it then if possible

[near halo]

Как пройти проверку на читы у админа ?

[ocean fulcrum]

They will do it asap 🙏

[tropic tree]

alr

[normal orbit]

@fast frost #looking-for-group Enviar lfg por favor

[buoyant thunder]

i cant get in to the server it just says "Receiving Data" and it is only on this server could i get some help please

[long wren]

try reconnect

[shut aurora]

is US Mondays weekly down?

[buoyant thunder]

i have tried it multiple times i have re installed the game

[raven mist]

Us mondays is booting up

[hazy moss]

I just got booted off mondays us server and had to download a 25 gig patch?

Is this something normal?

Us mondays server is back up

[pale brook]

My 7 day ban is going to end and my appeal has not been answered, I loved it when I was Rustafied in Br Long

[long wren]

rustafied br long?

[near halo]

how to get checked for cheats by the administrator ?

[pale brook]

Rustafed, when he managed Br Long, paid more attention 😉

xDanH Appeal #df1a9a
5 days ago = Pending

[buoyant thunder]

could somebody please help with this

[torn heart]

gotta restart your game

[buoyant thunder]

i have like 20 times and i have re installed the game and verified the steam files and everything and its only on rustoria

[viscid vine]

Try to open a ticket here #network-support-old

Maybe it s a connection problem

[buoyant thunder]

im in now but i cant wakeup my character

[torn agate]

Is store down? Buddies cant seem to buy vip

[thorny dune]

I don't believe so, are they still experiencing issues?

[torn agate]

ye

might just be on there end, will check with them again

[torn agate]

i just saw im typing the wrong server lmao

[near halo]

ive had a appeal for 5 days and still no deny or accept

[ocean void]

what is your steam id?

[hexed nimbus]

You do realize you are talking about a whole different community right. It’s 2 complete different servers and not a takeover Lol

[ocean void]

also the average response time is 1-3 business days for an appeal although it can be more or less depending on the situation

if an admin is available they will take a look and get you some more info

[near halo]

ight thanks bro

[digital sky]

hacker on us mondays rn

[glass olive]

Hey, @digital sky

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean void]

please make a f7 report or make a report via our support website linked in the message above and an admin will take a look

[digital sky]

I've made multiple f7's

[near halo]

Can u see who banned me @ocean void

[velvet stone]

why when i am joining on rustoria.co 2x vanilla it writes me Disconnected: hacking?

[long wren]

only the adminr knows and there is no need to know.

[long wren]

!appeal

[glass olive]

Hey, @velvet stone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet stone]

but i never got banned on any server

[long wren]

Can't find banned servers on the website?

[velvet stone]

we played before on that server with my friends

but im not banned

[pearl kettle]

I need a help please :::

[ocean void]

what type of issues are you having?

[near halo]

@ocean void I made a appeal to do you think someone will check it before force wipe?

It’s been 5 days

[shy remnant]

!report

[glass olive]

Hey, @tough patio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Make a report please

[ocean void]

average response time for an appeal is 1-3 business days.. although that is just the average as some may be more or less depending on the situation and availability of the banning admin. You may post your steam id here and if an admin is available they may be able to give u an update

[tough patio]

i do

[shy remnant]

Then wait for response

F7 or ticket ?

[tough patio]

i will make both

[shy remnant]

If u want a response -> ticket

If not, just a F7 is fine

[near halo]

76561199635352566

Alr thx Dre

[tough patio]

ticket

i need response thank you admin

[near halo]

76561198356120542
Appeal pls

[meager bay]

if i develope a plugin to check all steam accounts that get reported and check their battle metrics and insta ban them if they have shit profiles etc its will be added to the server ?

idk why pp with level 0, new accounts, old accounts w 0 activity and then after 4 years they start playing, pp w recent gamebans on other games etc

[lean ravine]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic marlin]

Thanks but no, we have our own way of doing things 😄

[meager bay]

yea no bcs u probably a cheater

or some fucking other shit

learn to speak

then tf u mean " that isn't going to do any good "

[runic marlin]

Guys #general

No yapping here please

tyy

[wind egret]

why does it say im banned for hacking

when ive never cheated

[runic marlin]

!appeal you need to appeal

[glass olive]

Hey, @wind egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind egret]

i did but idek why i was banned

it was so random

[runic marlin]

!steamid @wind egret

[glass olive]

Hey, @wind egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wind egret]

76561199201492656

[runic marlin]

You should be good to join again in about 10-15 minutes

[wind egret]

so i was false banned>/

[runic marlin]

Sorry for the inconvenience

Nah more like an error on our end, nothing to worry about now though 😛

[wind egret]

alr ty

[wind egret]

do i restart rust?

[lyric basalt]

dont need to restart, just try to join

[wind egret]

still says hacking

@lyric basalt i need help

[runic marlin]

You got unlucky, try again in 15 minutes please

[wind egret]

alr

[near kraken]

Who should I talk to about partnerships for the main BR server?

[long wren]

creator?

[near kraken]

investor and creator

[near halo]

That happened to me to

[runic marlin]

Feel free to DM @balmy cypress

[runic marlin]

!appeal please 🙏

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

I have

It’s been a couple days

[naive mango]

can an admn help me, i can't make a ticket

[wind egret]

@runic marlin it worked thx

[peak grotto]

Can someone check this ticket please. Ticket #53402e

[halcyon silo]

dude imy allies got banned for playiong with hacker so did i but we was allies and i aint even know bru can i appeal this?

i had no part and 0 clue if they was cheating i was jus allies on the team ui so they didnt kill me hence they were my neighbors

[junior fog]

!Appeal

[glass olive]

Hey, @halcyon silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[halcyon silo]

do u agree tho its stupid

like i was jus on team ui bru cuz they my neighbors they was like8 deep

[plain folio]

İ didnt know countering a raid was teaming banable

Appeal #1ac52d

[raven mist]

Countering isnt, Allying whenever you're already over max limit is not

[plain folio]

İf you have some spear time i would like to explain

İm in the support call

[raven mist]

I cannot join vc atm, but as far as i know the ban seems to be correct

You were clearly teaming/allying with another clan being over the clan limit of 10x

[plain folio]

İm guessing you read my appeal

[raven mist]

Not sure, just know the ban is for the remainder of the wipe

[plain folio]

Ok got you what is the average response time for the ticket

[raven mist]

Ban appeals 1-3 business days, but depends on the availability of the banning admin

so could be really fast or can be somewhat delayed depending on the case

[plain folio]

İf the ban a perma ben or for the wipe

İm sorry for takeimg your time just curious

[raven mist]

No problem, its not a perm ban its a ban for the rest of the wipe

Just be more careful next wipes, as team limit is 6 on 10x and you cannot exceed that offline/online members

[plain folio]

Alright thanks shenzyy thanks for responding fast

[near halo]

Dogshit fucking system

[raven mist]

No problem

[near halo]

Motherfuckers false ban a legit fucking player

and deny his appeal which is fucking insane

[meager bay]

yo guys doing a esvastica base its baneable ?

[raven mist]

If you cant even talk normally, move to #general

[near halo]

How about u take a look at the server

[raven mist]

Server is doing fine

[near halo]

U guys don’t help with shit

[plain folio]

All love shenzyy thanks 😘

[raven mist]

I'm sure you already got a response on your appeal

[near halo]

False ban all ur legit players but don’t ban cheaters

[raven mist]

I wouldnt try it 😄

[near halo]

Oh yeah after 6 days u guys denied a legit fucking player

[lunar osprey]

thank you

[near halo]

My accounts 13 years old and it’s my ogemail

[meager bay]

we just building our little furnace base 🙂

[near halo]

Shits insane

[raven mist]

We're banning hundreds of cheaters daily across all of rustoria, so i'm sure we are banning cheaters

[meager bay]

we are cooking something 🔥

[lunar osprey]

they ban all of them

[near halo]

How about u don’t deny a legit players appeal

Some bullshit

[lunar osprey]

maybe it got denied because you're not a legit player

[raven mist]

Probably not legit then

[near halo]

Mf I have 3.3k hours 13 year old account og email

[fierce canyon]

@raven mist Ticket #6a246d please raiding me full cheating

[near halo]

Fym not legit I’ve never cheated in my life LOL

[long wren]

Hello can you move #general please? @near halo

[near halo]

I’ll take a pc check and alll…

I have a clip of when I got banned too which is insane

[raven mist]

We dont do pc checks whenever we already banned for hacking

[lunar osprey]

DM me

[near halo]

No I need support

[meager bay]

bro do u know that rustoria admins get proof when they ban, so if u get ban its bcs of something

[raven mist]

You've got your answer in your appeal

its not going to change

[near halo]

I got banned cause I’m too good

[long wren]

There's nothing you can do here...

[near halo]

I have a clip of when I was in lobby and got banned Lol

[lunar osprey]

you got banned because they have proof of you cheating

[near halo]

Show me the fucking proof

ID LOVE TO SEE PROOF

[raven mist]

We wont ever show proof to anyone for obvious reasons

[near halo]

LOL?

[meager bay]

mate u have new ds acc u are not very inteligent

[long wren]

#support message

[near halo]

WONT SHOW ME PROOF OF MYSEKF “cheating”

[raven mist]

No reputable community will ever show you proof

[near halo]

I deleted my old

[raven mist]

Ofcourse, why would we show you how we caught you?

So you can avoid it elsewhere?

[near halo]

I didn’t get caught lol?

Cause I’m not fucking hacking…………

[raven mist]

You clearly did

[near halo]

No. I didn’t

[raven mist]

I'm not going to keep discussing it

[near halo]

Take a look at my steam id then re discuss it

[raven mist]

Your appeal was denied so the ban is final

[near halo]

Maybe you don’t know my stats or some shit?

Have you even seen my account like what

[meager bay]

now please stop yapping and dont talk

[raven mist]

I've seen many high account players being banned

doesnt matter

[near halo]

ITS MY OG ACCOUNT I DKDNT BUY IT

[raven mist]

That still doesnt matter

[near halo]

I can literally show proof of anything

PC check me too like what

Why tf didn’t I get PC checked

[raven mist]

We dont do pc checks

As you're already caught cheating

🙃

[near halo]

No, I’m not caught

[raven mist]

Yes you are, as you are banned

[near halo]

You have 0 proof. You guys must have a schizophrenic admin

[long wren]

there's no point in checking the pc

[near halo]

False bans are a thing……

[near halo]

There is?

To see if someone’s hacking???

[raven mist]

Hm sure, anyways not going to keep discussing this - if your appeal was denied its final and it wont change

[near halo]

Were you the banning admin?

[raven mist]

No clue, no idea who you are

But saying if your appeal was denied, then its denied

[crisp osprey]

shenzyy please check dms

[raven mist]

period

[crisp osprey]

you guys accepted my appeal but im not unbanned

[near halo]

Ok well u didn’t see my shit so stfu

[meager bay]

Bro rustoria admins check and get more that 1 proof for the ban thats why they take long to ban users also they do a report to eac and then u get gb

[fierce canyon]

@raven mist please can u check my ticket broo Ticket #6a246d ❤️

[near halo]

How u gonna say im hacking when u didn’t even ban me or see my shit

[near halo]

There is no proof

[crisp osprey]

shenzyy please read dms

[long wren]

I have one last question

[raven mist]

I did, but whats wrong?

[meager bay]

send me your acc steam id

[crisp osprey]

im not unbanned

idk whats going on

[long wren]

Your appeal has been denied and you no longer need help. It could be muted

oh muted..

[mint igloo]

Where’s the US training grounds?

[long wren]

RTG US SERVER?

[mint igloo]

Yes

[long wren]

#server-info message

here!

[fierce canyon]

@long wren can u check Ticket #6a246d

[long wren]

Once the ticket reaches the admin, we will check and reply.

[fierce canyon]

yeah cheaters raiding me but admins sleeping

[inner pawn]

<@&274971100184576010> please investigate my ticket

[long wren]

admins may also be late because they have their own work to do.

[fierce canyon]

okay bro

[raven mist]

Looking into your ticket asap 🙏

[fierce canyon]

ASAP

[neat knoll]

servers on rustoria.co us small keeps crashing.

[raven mist]

Will forwzrd

[raven mist]

Devs are checking so hopefully fixed soon

[neat knoll]

thanks! i got disconnected 3 times in the past few hours. appreciate it!!

[raven mist]

Yeah seems like it is indeed kicking out players, probably some routing/network issues

[sharp barn]

hey

[long wren]

hello what do you need help?

[quartz cloak]

HEYY

76561198357920245

he is cheater can you guys check him

[long wren]

!report

[glass olive]

Hey, @quartz cloak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quartz cloak]

!report

[glass olive]

Hey, @quartz cloak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive mango]

yo

[long wren]

Hello

[autumn jolt]

I made a ban appeal ticket 6 days ago, and still hasn't been looked at

Im just trying to play

[long wren]

https://rustoria.co/support can you check again?

what is the status of the appeal?

You got a reply but it looks like you didn't check it.

i think.

#looking-for-group

[umbral peak]

ye my abd

[long wren]

This channel is for players who need help. 😄

[naive mango]

can we vc rq

[long wren]

what happen?

[naive mango]

it wont let me make a ticket

ik how to

but just wont let me

[long wren]

appeal or ticket?

[naive mango]

appeal

[long wren]

ah

[naive mango]

its been 9m

[long wren]

why can't you make an appeal?

[naive mango]

ill send it in ur dms

i cant dm u

[long wren]

my dms open

please tell me the reason here

[naive mango]

i got linked to a gb cause im ip locked

and got banned for evasion 9months ago

[long wren]

Have you ever filed an appeal 9 months ago?

[naive mango]

like did i appeal 9m ago

then i got told to wait

[long wren]

Did you appeal 9 m ago?

[rocky geode]

yea

i got told to wait in dms tho

[long wren]

who?

[naive mango]

ill send in dm

see it?

[long wren]

i see

did you make appeal right or

[naive mango]

i cant

for right now if i go to appeal on the site it wont let me

[long wren]

why?

[naive mango]

idk

[humble pike]

!report

[glass olive]

Hey, @humble pike

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[calm cliff]

Will eu zeus 5x come up again?

[naive mango]

so

[lime brook]

Hey where send clip of guy who from this server who failed pc check?

[long wren]

Why are you sending a video that failed the PC check?

[lime brook]

of guy who from dis server that apply for my clan

we do pc checks on everyone we caught him 4k with scripts

[long wren]

!ticket make generic ticket !

[glass olive]

Hey, @lime brook

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon island]

I STILL CANT PLAY SEA MAIN ?

IS IT GON|NA BE PLAYABLE ON WIPE

[long wren]

yea

[lime brook]

!ticket

[glass olive]

Hey, @lime brook

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive mango]

yk why i cant make a ticket?

[long wren]

you mean ban appeal?

[naive mango]

yea

lmao

[long wren]

you have alt account discord?

[naive mango]

yea

i use this sometimes

[lime brook]

done

[long wren]

i relayed your msg please wait for admin

[naive mango]

ok

[tall peak]

how long do appeals normally take

[long wren]

appeals take 1-3 bussines days

[tall peak]

damn thats just as long as my ban lol

[tough patio]

admin ?

pls i report one player so many times

76561198430286031

https://steamcommunity.com/profiles/76561198430286031

[long wren]

tickets are processed in the order they are received so please be patient

and please dont tag admin..

[scarlet harness]

should also check this guy https://steamcommunity.com/id/Ecivici, also reported

[long wren]

!ticket

[glass olive]

Hey, @scarlet harness

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[civic imp]

why is bradly at lager barn on eu mediun

[long wren]

This is a new patch

[civic imp]

wdym

[long wren]

It's not a bug

[civic imp]

can it not shoot at me

[calm cliff]

Crazy can you help me unlink a discord acc to a stream acc?

[long wren]

The day before the wipe, Bradley is summoned in various places.

[civic imp]

is it leavein sometime

[long wren]

Sorry i can't because im not an admin 😅

[long wren]

Until who takes it? or wipe

[civic imp]

how can i take it if it is in the barn

[long wren]

just shoot the hv rocket from far away from the barn

[fierce canyon]

@raven mist bro im still waiting please man

[civic imp]

i dont have hv rockets i died with a tommy thats not fair

[long wren]

It's a pity

[civic imp]

waht

[civic imp]

i just linked my acc i did /auth and dident get anythin

[long wren]

on eu medium?

[civic imp]

ya

[long wren]

!auth

[glass olive]

Hey, @civic imp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[civic imp]

what is sopoisd to happed

[long wren]

What kind of reward

[civic imp]

do i want

[civic imp]

i dident get anythin

[long wren]

the health of trying to get something

[civic imp]

i dont undundstand

[dark radish]

do you play modded

[civic imp]

me

[long wren]

eu medium

[dark radish]

you dont get anyhting for verifying on vanilla

[civic imp]

then why is it there

[dark radish]

mostly for RTG and Modded servers

[civic imp]

is eu medin wipein tmr

[long wren]

in 14 hours 51 min

yea

[civic imp]

then it wipes in two weeks

[long wren]

one week

because force wipe

[civic imp]

then its two weeks

[buoyant palm]

!tickeyt

[long wren]

<t:1738249200:F> eu med wipe and <t:1738868400:F> force wipe

[buoyant palm]

please look at Ticket #a7893b on us mondays if you need his steam Id let me know

[long wren]

you can add steamid

[buoyant palm]

in here?

[long wren]

no ticket

[buoyant palm]

do i just need to reply to the original ticket

!ticket

[glass olive]

Hey, @buoyant palm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[buoyant palm]

i sent a message on the ticket with his steam id

[long wren]

[buoyant palm]

yo crazy am i able to put another steam id in the same ticket because im pretty sure theres another cheater

[toxic storm]

yo when dose us main wipe

[gaunt coral]

is there a way I can see who the clans are that have signed up for US Long for force? and how deep they are?

[buoyant palm]

tomorrow

[inner pawn]

<@&274971100184576010>

can please review my tickets, duo blatant

[cinder zealot]

They will be reviewed in time, thank you for the reports 🙂

[buoyant palm]

cropdusta are you on mondays?

[inner pawn]

its been 2 hours since report, do you notify once reviewed?

[cinder zealot]

Yes you’ll get a response of the outcome once reviewed

[inner pawn]

yes @buoyant palm

[buoyant palm]

wht are the names

[toxic storm]

what time us main wipe

[inner pawn]

what names are you thinking

[buoyant palm]

keep trying

[inner pawn]

huh?

[buoyant palm]

thats who im thinkging

[inner pawn]

not who i am

different

[heady mango]

just to check, 0 shot somone gets VAC banned if they're not actually cheating right?

[gritty canopy]

@cinder zealot

please review the same guy crop reported

that guy is cheating 100%

[near halo]

Thanks everyone that helped with my appeal

[primal edge]

why sea main offline?

[heady mango]

admins was this guy cheating?

https://steamcommunity.com/id/Crxvy

[mossy gale]

L support

https://steamcommunity.com/profiles/76561199737523169

this guy on rustoria main cheating

admins not doing nothing about it

[inner pawn]

I REPORTED THAT GUY 2 HOURS AGO AND NOTHING @mossy gale

[tough patio]

here admin pls 76561199663609559

[mossy gale]

him and his whole team

[tough patio]

cheater

[glass olive]

Hey, @tough patio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tough patio]

i laready reported him

if i was admin i will ban easily all of them

dont need check its an evidence

[blissful arrow]

vpnban

[tough patio]

https://steamcommunity.com/profiles/76561199663609559

this guy ban pls

even if he is offline

cotton matter too playing with cheater

or cheating too

[ocean void]

!report please make a report

[glass olive]

Hey, @tough patio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean void]

!appeal

[glass olive]

Hey, @blissful arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tough patio]

bro we already made reports

[ocean void]

Okay tickets are handled in the order they are received so an admin will take a look as soon as one becomes available

[gaunt sleet]

whoever can unban people can i get unbanned from mondays i was banned yesterday because i killed a hacker and there whole team said i was cheating when i wasnt and there tm8 was and i got falsely banned i was so excited for this wipe aand i have proof of the player getting banned i got the mail in game i would love help if anyone ccan help me in game name is craystergangster

[ocean void]

!appeal only the banning admin can handle your ban so please make an appeal

[glass olive]

Hey, @gaunt sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tough patio]

https://steamcommunity.com/profiles/76561199663609559

he is on rn keep killing me in the night

i will stop playing rustoria i think 🙂 cya

[gaunt sleet]

btw if theres blatant cheaters i know about from last wipe hh60 was one em 2

!appeal

[glass olive]

Hey, @gaunt sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gaunt sleet]

i made an appeal hopefully i get unbanned

[glacial sinew]

how do i make ticket

[hushed path]

https://steamcommunity.com/profiles/76561199663609559 blatant cheater

4 man

2 hour old account

!report

[glass olive]

Hey, @hushed path

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall linden]

can any admin help me please

[edgy summit]

where do i check once i sent a appeal

[tall linden]

<@&874995535881326632>

can you help me

please broooo

@stiff widget

please

[inner pawn]

any active admin i can dm

[tall linden]

@echo venture i got ban for no reason can you help me

[high plover]

can i reapeal a ban

[gleaming marten]

!REPORT

[glass olive]

Hey, @gleaming marten

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inner pawn]

any <@&274971100184576010> i can dm

[gleaming marten]

me

what do u need

[inner pawn]

word

[tall linden]

jefffy can you help me

[inner pawn]

need help

[gleaming marten]

yea im very much experience in the arts of THRUSTING

[tall linden]

can you help me

[gleaming marten]

yea what u need

[tall linden]

i got ban for no reason

could we hop and call

[gleaming marten]

yea

[tall linden]

hop in call

join rustoira call

[gleaming marten]

ok join

[ornate schooner]

It won't let me cancel the VIP subscription, help!

[gleaming marten]

just edge

[ornate schooner]

<@&274971100184576010>

It won't let me cancel the VIP subscription, help!

[gaunt sleet]

how long does it take for the staff to look at ur appeals

[torn heart]

1-3 day

[frosty plover]

why is rustoria sea main down?

[viscid vine]

#announcements

[torpid flower]

yo

[ocean void]

Is there an issue I may assist you with?

[torpid flower]

yea i got a ticket open

in network support

i added u

its usa 0392 ticket

[ocean void]

There are only a limited number of people who may handle network tickets due to privacy and personal info so please be patient and one of them will reach out as soon as they’re available

[torpid flower]

its not a network problem just look at my ticket

@ocean void

[ocean void]

If you made a ticket with #network-support-old only they have access to those tickets. If you made a ticket via f7 in game or via support website those tickets are handled in the order they are received and an admin will take a look as soon as one is available

[gaunt sleet]

i guess i wont be able to enjoy the rest of my monday wipe

[ocean void]

1-3 business days is just the average so it could be less or more depending on the situation and availability of the banning admin

[gaunt sleet]

o

[wicked thistle]

<@&874995535881326632> <@&274971100184576010> cheater lives next to me level zero account got rust today

[long wren]

!report

[glass olive]

Hey, @wicked thistle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

Hello, can you please help. I log on to the server and immediately kicks Hacking, even though I'm without cheats and macros. I would be very grateful for your help.

[ocean void]

!appealru

[glass olive]

Привет, @near halo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[exotic elk]

!report

[glass olive]

Hey, @exotic elk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gaunt sleet]

the dude that was actually cheating got banned alr i js need to get unbanned now lolol but today is force wipe for monday isnt it?

[near halo]

no today is not force wipe for monday. and if you haven't already please submit an appeal on the support website https://rustoria.co/support/appeal

[young slate]

i reported a cheater 20 minutes ago and he just raided my base 6 deep. i didnt have clips on because of low storage but he was hitting me thru walls and hitting crazy prefires on my teamates that is honestly js unrealistic asf

[sacred magnet]

when is bp wipe

is it this wipe today or next week

[viscid vine]

Next week 6 February

[viscid vine]

Have patience

[young slate]

i no longer have a base, my team got off, and he was bein hella toxic about it

[inner pawn]

i reported a guy...ended up losing everything to him. he got banned 2 hours later after i lost it all. just get off this server @young slate

[viscid vine]

I understand your frustration, but you need to have patience till an admin will review your report

[young slate]

yea thats what im doin now

[long wren]

!steamid

[glass olive]

Hey, @naive mango

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[edgy lodge]

can someone review my ticket, this guy is hacking with a friend and ban evading

[near halo]

tickets are handled in the order they are received. an admin will take a look as soon as they are able to

[edgy lodge]

we have submitted atleast 4 abnout the same guy

[near halo]

an admin will take a look as soon as they are able to

[thorny dune]

You can submit an appeal on our website https://rustoria.co/support/appeals and include any information / evidence you feel is relevant

Appeals aren't handled over Discord, only the website I mentioned above. You can upload a clip to YouTube or Streamable if you feel it is beneficial and share the link in your appeal and the admin will review it

[silk walrus]

How many hours in a server is needed in order to be able to vote on maps?

Nvm, got the answer 👌

[hearty garnet]

Made a ticket to report someone on the EU 2x Weekly however it says I'm making "tickets really fast"? Besides the point I got footage of a guy blatantly ESPing. Would like to report him.

-трахать) 濾藻
76561199434157274 this is his steam ID and name

[near halo]

How long should I expect to receive an opelation check?

[thorny dune]

It's possible the clip you are trying to upload is too large, you can open the ticket without it and we will investigate, or upload the clip to a service like YouTube or Streamable and share the link with us and we will review it

[thorny dune]

Appeals can take 1-3 business days, but usually quicker

[whole lantern]

EU Mondays NEVER reset BPs?

[thorny dune]

That's correct

[whole lantern]

wow

[mighty hornet]

altho I am part of the steam group, followed and linked twitch and subscribed on youtube, I still dont have the perks on the RTG server, did I do something wrong?

or are delays expected

[marsh tree]

Rustoria Us long, cheater named [EAC] molven (Steam id is "76561198840754160"), he has 400hrs shooting through bushs. I can send a clip if needed

[dreamy sparrow]

!report

[glass olive]

Hey, @marsh tree

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mighty hornet]

Now only youtube is missing, I guess it's timed

[raven mist]

Youtube is not working

Altought you can claim kit loyal

[mighty hornet]

alright thanks g

[marsh tree]

Done

[frosty garnet]

Help me pls

kick:hack

why????

i,m not buy, not downoland cheats....

[ocean fulcrum]

!appeal

[glass olive]

Hey, @frosty garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean fulcrum]

You need to make an appeal, at the moment you are banned

[tight osprey]

Plz say sea long wipe data

[dawn roost]

hi, how can I view the map on the us small wipe?

[long wren]

!TICKET

[glass olive]

Hey, @ebon island

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!map

[meager bay]

yo guys bps dont wipe ? on rustoria mondays and main

[hard yoke]

Hi, I opened an appeal 14 hours ago, can someone respond to it on the website please?

[brave lance]

BPs do not wipe on Mondays, BPs wipe on force wipe for Main. You can take a look at the info here for more details: https://discord.com/channels/274965952116817920/1279953303613997087

[meager bay]

thanks 🙂

[timber minnow]

Hello, I have two questions. The first is whether the wipe in eu long occurs on Thursday the 6th. The second question is, if I gifted a VIP subscription to a friend, will I be charged for their next subscription?

[viscid vine]

Please just report him, don't call him out on Discord on in game.

[neat pumice]

You cannot gift a subscription 🙂

And yes, EU Long will wipe on force, next Thursday 06.02

[ruby pendant]

Tickets are reviewed by admins is the order of receipt. This normaly takes 1-3 business days.

[vocal quiver]

!wipe

[glass olive]

Hey, @vocal quiver

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[shy creek]

!appeal

[glass olive]

Hey, @shy creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal quiver]

VIP bought the wrong can it be returned

@viscid vine@neat pumice

[viscid vine]

If you didn't used it, yes

[vocal quiver]

how

[viscid vine]

!refund

[glass olive]

Hey, @viscid vine

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[vocal quiver]

He hasn't been to the server where I bought him a vip

pls check

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[sage pelican]

хуй

[ebon island]

MB g

[reef token]

hi im having the downloading world bug again, can i please get the map for rustoria eu main

[long wren]

#wipe-feed

[haughty maple]

Admin

[long wren]

Hello what do you need help

[haughty maple]

what the hell, I was connecting to the server and after prefabs, my Receiving data got stuck. What should I do? I can hear the sounds of what's going on around me, but I'm not downloading.

---

• Today at 8:33 PM
help me fast

---

• Today at 8:34 PM
I have all the prompts changing, but the download does not continue.

I’m created ticket

Help me fast

Adminnnnnn heyyyt

the most terrible server. everything is lagging. no help from the admins, they close the ticket without helping me.

I’m relog on server with queue

Thank you bad server and admins

[raven mist]

Thats not a server issue but a client issue

Been a bug with rust for a while now

[haughty maple]

Why I’m relog with queue????

Why???

[raven mist]

Because we dont have queue protection?

[haughty maple]

No

[raven mist]

Yes

[haughty maple]

Bit I logged in without quening and didn’t connect to the end because of I bug

Ty ! Good server !!!

On rustafied if there is such a bug if it takes 5 minutes to relog

[raven mist]

Like i said above, we dont have queue protection

[haughty maple]

Bad server because

[pulsar frigate]

I was banned after only 3 minutes online, I don't know if it was the system itself or if you banned it artificially, I just know that I didn't use any cheats, not to mention players like me who hate plugins, I really think you guys are like stupid people, and you ban me from a bunch of stupid people without even censoring it

[haughty maple]

Every wipe lags

[raven mist]

Thats your opinion, you joined a server that does not have that feature

[haughty maple]

Bye it’s was my last wipe on rustoria

[pulsar frigate]

@raven mist I was banned after only 3 minutes online, I don't know if it was the system itself or if you banned it artificially, I just know that I didn't use any cheats, not to mention players like me who hate plugins, I really think you guys are like stupid people, and you ban me from a bunch of stupid people without even censoring it

[haughty maple]

Rustafied best servers

[raven mist]

So move to rustafied

[raven mist]

!appeal

[glass olive]

Hey, @pulsar frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar frigate]

@raven mist I appealed 3 times but nothing happened and they didn’t tell me the reason.

I want to play with my friends but I can't play with my friends I'm sad

@raven mist

i need a reason

[ruby pendant]

Have you received a response to your ticket?

[pulsar frigate]

He said he didn't pass and then didn't tell me why he didn't pass.

[ruby pendant]

When did you make your ticket?

[pulsar frigate]

1/21

23

1/23

1/21 and 1/23

[ruby pendant]

Did you receive an error while making your ticket?

[pulsar frigate]

What's the meaning

[vale kite]

where do i make a ticket

[jolly linden]

whe i join i finished que and it was stuck on reciving data, i had to rejoin and leave now im in que of 350, can i get a que skip real quick?

[ruby pendant]

Did the website say that the ticket was send correctly?

[mellow tundra]

!report @vale kite

[glass olive]

Hey, @vale kite

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow tundra]

Unfortunately admins will not be able to assist you with this

[pulsar frigate]

yes

[jolly linden]

DAM im fucking pissed 😭

[ruby pendant]

Have any of your tickets been closed?

[gusty fulcrum]

dude this is bs

how do i remove my card from being hit

[pulsar frigate]

yes

[gusty fulcrum]

i stopped playing months ago

[raven mist]

!cancel

[glass olive]

Hey, @gusty fulcrum

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[raven mist]

Also make a #payment-support if you’d like to refund

[gusty fulcrum]

im doing it once i get to the spot to cancel it doesnt let me

i give reason

[raven mist]

Did you type in the words..?

“I wish to cancel” or something

[ruby pendant]

This means your ticket has been reviewed and your appeal was denied.

[gusty fulcrum]

oh ok

[pulsar frigate]

@ruby pendant I just need a reason why I only joined the server for 3 minutes and got banned

[ruby pendant]

When admins find that that the reason you were banned is correct, you will most likely not receive an explanation and your ban is justafied.

[gusty fulcrum]

thank u

you guys should have somthing telling us you have to wright i wish to cancel

makes it seem ur company is trying to steal money from people even if they stop playing

[pulsar frigate]

@ruby pendant The first time I entered the server, I was banned within 3 minutes. I didn’t do anything bro.

[gusty fulcrum]

sneaky sneaky

but thank u your welcome for the free 150 bucks

fix the cheating and i might come back

yo pink dude above me i can look at your name and tell youre a cheater

dumb ass

[pulsar frigate]

@ruby pendant The first time I entered the server, I was banned within 3 minutes. I didn’t do anything bro.

[summer crater]

Hi, I have a problem logging into the server, he writes that "hacking" has never used third-party programs, I'm ready to go to any test and prove my innocence. my steam https://steamcommunity.com/profiles/76561198314670559/

Can you help.

[long wren]

!appeal

[glass olive]

Hey, @summer crater

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell lintel]

server SEA hacking steam 76561198159168110

[violet ruin]

yo

cheaters how to report

[glass olive]

Hey, @violet ruin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gaunt remnant]

help appeal

[wispy dirge]

What can we help you with?

[tawny sparrow]

why server is disconnecting

[tame mirage]

hello If I buy 30 days VIP will it be gone after the global wipe?

[void condor]

You don't lose your vip on a forced wipe if that is what you're asking

[tame mirage]

okey thanks gareth

[rapid juniper]

76561199670001343 can a admin ban this kid he has 5 hrs tripling all of us

his as blatant as it gets

<@&274971100184576010>

[normal orbit]

!ticket

[glass olive]

Hey, @rapid juniper

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal orbit]

It's the only way you'll get an admin to look at him

[rapid juniper]

why u guys changed it

[hushed spindle]

!appeal

[glass olive]

Hey, @hushed spindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[buoyant jetty]

i would like to know what is the limit of players on a team in BR Main?

[junior fog]

!report

[glass olive]

Hey, @hearty garnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty garnet]

when i put an ticket on the website it said I was doing it "to fast"? Even though it was the first ticket i made

[north crest]

That is usually an error when attaching a clip that is too large, did you attach the clip or the link?

[hearty garnet]

The clip. Ill do the link this time instead

[lunar osprey]

i got kicked for unresponsive now 200 player queue

any chance i can get queue skipped?

i tabbed out for like a minute

[runic marlin]

Afraid not

[runic marlin]

Are you trying to attach a clip?

[half wren]

their reason is kind of valid, but basically never happens, it's mostly to make people purchase their VIP queue

[hearty garnet]

Already put in a ticket on the website. Though an admin closed my ticket because the person was offline even though I provided a link to 2 clips. Do you guys watch them play for a while to then rule out the ban? Or if enough information is provided it can lead to a ban?

[raven mist]

Clips dont always provide us enough context in most cases, hence why we like to do a further investigation whenever the player is offline. If you got that message they will probably be looked into again whenever theyr online

[meager bay]

yo guys main lagging just to lyk

[raven mist]

Devs are checking

ty