support

[ocean fulcrum]

!unlink

[glass olive]

Hey, @near halo

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[near halo]

its empty there

how do i create a unlink request?

[left pebble]

wipe tiem

wipe time

[valid swallow]

which one

[viscid vine]

!ticket

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped kestrel]

how can i report someone using cheats

[viscid vine]

!report

[glass olive]

Hey, @warped kestrel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[safe bronze]

.

[near halo]

a

[manic radish]

if i buy vip now will i have it this wipe that comes

[thorny dune]

Yes, depending on if you get the 5 or 30 days, it lasts from the moment you buy it until those days are up

So eitherway, you would have it for forced wipe

[near halo]

do i gotta restart my game after forcewipe

[raven mist]

Yes

[manic radish]

so i will have vip now

i will buy

[near halo]

when does it happen exactly

[manic radish]

i buagt vip now can i get the yellow thing on me name

[viscid vine]

!auth

[glass olive]

Hey, @manic radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[manic radish]

okay

[viscid vine]

you need to verify yourself.

[manic radish]

how i verfie

!auth

[glass olive]

Hey, @manic radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fable]

how much time left to wipe on main eu?

[viscid vine]

!force

[glass olive]

Hey, @hearty fable

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[near halo]

how to get rustoria door skins?

[rich edge]

Hi Rustoria team, I have been recently contacted on Steam by one of your members asking me for support with a AK Skin. He shared a link with me for voting the skin but the website looks like phishing to me.

[ocean fulcrum]

!scam

[glass olive]

Hey, @rich edge

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[atomic mauve]

Any admin can dm?

[orchid needle]

daniyonkiii se viene directito ?¿ estamos esperando

[small galleon]

when will long wipe?

bru

[atomic mauve]

@😂

[ocean fulcrum]

in 2:26

sorry wrong copy paste

[small galleon]

it’s good, thanks

[lime vale]

Does Vanilla EU Mondays wipe bps on force wipe tonight?

[small galleon]

bps don’t wipe on monday’s

[lime vale]

Does any of the other servers like pop well on force? me & my friends are trying to find a high pop server full wipe force

[small galleon]

medium is a really good sever in my opinion

[fading musk]

Is wipe schedule 1pm est?

[small galleon]

2 pm est

[fading musk]

thank you

[small galleon]

yw

[lime vale]

do you know if it pops like high?

[small galleon]

pop is 400 on wipe

gets down to 250 1st week

second week is like 170

really good server tho, one of my favs

[hexed nimbus]

Clearly states you risk getting banned for chargebacks should have made a payment support ticket instead

#looking-for-group mate this is a support channel

[viscid vine]

As @hexed nimbus said

[feral pasture]

how to see map before wipe

[spice wing]

Hi, i have a question about custom maps. i would love to use one of the maps that were in the vote, is it possible to get the download for any of those custom maps?

[viscid vine]

#wipe-feed

[feral pasture]

precaite it

[rugged stump]

Hi. Is it possible to buy VIP with steam balance?

[ocean fulcrum]

Unfortunately not.

[pearl olive]

Is anyone able to look at my appeal right now? #8b6469

[raven nest]

when wipe?

[ocean fulcrum]

Appeals take 1-3 business days usually to receive a response.

Only the banning admin can manage your appeal.

[neon peak]

I'm a newbie, what time is the global wape @ocean fulcrum

[ocean fulcrum]

at <t:1735844400:t>

[neon peak]

all servers?

@ocean fulcrum

[versed tiger]

@ocean fulcrum question why'd i lose my tags on discord?

[ocean fulcrum]

!force

[glass olive]

Hey, @ocean fulcrum

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[ocean fulcrum]

Here is all the info

[ocean fulcrum]

Which tags?

[rich mason]

question: is it force wipe today?

[ocean fulcrum]

Yes it is

[versed tiger]

Donator etc

[rich mason]

thanks

[versed tiger]

My name is just white

[neon peak]

and other projects?

@ocean fulcrum other projects wipe at 22:00?

[ocean fulcrum]

Every server will wipe

[neon peak]

ok. thk

[somber hamlet]

Is there a server avalible for vips to load into ahead of wipe and see the map? Or not on Rustoria

[ocean fulcrum]

You can see the maps

!map @somber hamlet

[glass olive]

Hey, @somber hamlet

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[ocean fulcrum]

On that website you can both vote for maps and see winning maps

[somber hamlet]

I'm aware, but no server up on staging or elsewhere?

[ocean fulcrum]

Ahh, no we do not have a “test” server so to speak

[somber hamlet]

Thanks.

[pseudo ruin]

i need help with my rust

[verbal pollen]

What's up?

[pseudo ruin]

i just brought rust

and whenever i load it up i get this screen

i cant sned it

[ocean fulcrum]

send it in dms to her

[verbal pollen]

Give me a min, I don't normally accept DMs.

[ocean fulcrum]

Ah sorry Panda

I can if need be

[pseudo ruin]

oh sorry

[verbal pollen]

He's getting "Rustclient.exe is not responding" which is a Windows error. You'll want to ask on the official Facepunch Discord for help with that since it's not related to our servers, but with their game. --> https://discord.com/invite/rust

[pseudo ruin]

ohh alr

[verbal pollen]

gl!

[pseudo ruin]

thank you

[steady grail]

Can someone help to figure out why i bought the vip for my friend but his name still blue

the status shows comlete

[ocean fulcrum]

!vipissues

[glass olive]

Hey, @ocean fulcrum

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[steady grail]

got u

[topaz birch]

Can you use vpn?

[steady grail]

Me? Why not

[cyan sail]

Thats what I get when I tab off to discord

!map

[glass olive]

Hey, @cyan sail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[verbal pollen]

It could be a lot of things causing it. Better to let Facepunch deal with the shenanigans. 😄

[cyan sail]

will the quene for US MAIN be alot when it wipes?

[verbal pollen]

I'd imagine it's gonna be crazy, like every wipe 😄

[cyan sail]

I may just wait till the next day to get a start idk tho

[cyan sail]

what about US long?

[ocean fulcrum]

Yes VIP is allowed

[verbal pollen]

Every server at wipe is crazy, really. That's just Rust.

[ocean fulcrum]

Queue usually remains high for a few days after force wipe

[cyan sail]

danggg thx for responding both of u

Like 500 ppl tho?

[ocean fulcrum]

500+

Can be queues of 1000 players at times

[verbal pollen]

At least at wipe the field is slightly more even. Wait a couple of days and it's not just grubs on the beach trying to brain you with their rocks, but fully kitted players in the mix

Up to you which you wanna face.

[ocean fulcrum]

Yup

[versed tiger]

can you check bans? to see if someone is banned?

[verbal pollen]

I'm not able to see bans on the system.

If someone is concerned if they're banned, they can try logging in and seeing what happens.

[versed tiger]

all good just wanted to check thanks bud

[ocean fulcrum]

Or try appeal on the website^

If you’re not banned it wont let you appeal

[delicate tapir]

Guys, when will the update be released?

[verbal pollen]

Soon ™️

[ocean fulcrum]

probably in around 30 minutes or so

[verbal pollen]

Seriously, tho. That's a Facepunch thing. We have no control on when they drop the update.

[ocean fulcrum]

Yep

[delicate tapir]

fuck this fucking update today I have 1 a.m. fuck my dick red

Fuck him in the mouth

[bright rune]

i connected to rustoria eu main , Disconnected: Hacking ?????? wtf?!

[ocean fulcrum]

!appeal

[glass olive]

Hey, @bright rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed tiger]

@raven mist are you around bud?

[balmy cypress]

since its force, I am looking

[versed tiger]

Or luke can you help me out on answering a question?

[balmy cypress]

Yes, ask your question

[balmy cypress]

Fixed now, you can connect in 5-10 minutes time

[versed tiger]

Me and my duo both were supposed to be unbanned an hour before force anyway you can look into it?

[balmy cypress]

send your steamid please

or link to profile

[versed tiger]

in here or dms?

[balmy cypress]

here

[cyan sail]

Who's this? A few days ago he messaged me asking to vote on a skin and he will get me vip on a rustoria server?

[balmy cypress]

scammer

[verbal pollen]

!scam

[glass olive]

Hey, @cyan sail

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[balmy cypress]

none of our admins will contact you on steam @cyan sail

or even really discord

[cyan sail]

I reported him thx

[versed tiger]

https://steamcommunity.com/profiles/76561198155091186/ https://steamcommunity.com/id/Rivotrilwzipamalopol/

[bright rune]

thanky u, i try connect

[balmy cypress]

looking

[verbal pollen]

Fun fact: None of the team here have "Rustoria" in their Steam usernames. If you see that, you immediately know it's a scam.

[shy remnant]

@pulsar lagoon How can we help you ?

[balmy cypress]

Looks like the ban expired 7 minutes ago, probably good in 5 or so minutes @versed tiger

[versed tiger]

@balmy cypress you can look at these messages as well

[cyan sail]

also, how do u guys know what links are safe to click in this chat? Like the steam links. How can u tell if they are imbedded with keylogger?

[versed tiger]

okay awesome

[queen leaf]

what is the max pop rustoria eu low pop??

[delicate tapir]

what the fuck 5-10 minutes fuck, I'm going to sleep now, fuck that mouth of a bitch

[verbal pollen]

Generally speaking, I don't click anything I don't know the source of. If it's a member of staff, I trust it. If it's a random user, I don't.

[balmy cypress]

Its safe to assume nothing is safe haha

[cyan sail]

lol

[balmy cypress]

Sure, send a DM

[queen leaf]

help pls

[verbal pollen]

#server-info

[cyan sail]

Im gonna hop on for wipe if the quene's not long on us long hopefully

[verbal pollen]

All the info you want and more!

[queen leaf]

it doesnt say

[cyan sail]

you can run 4750 people on 1 server? thats crazy

[bright rune]

When is the global wipe time in Moscow?

[shy remnant]

In 51mn

[cyan sail]

FORCE IS IN 51 MIN!?

[shy remnant]

!force

[glass olive]

Hey, @cyan sail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[bright rune]

thx

[cyan sail]

i gtg dang it

[shy remnant]

YOUR Local time is shown in the message

[verbal pollen]

You can also find out info from the bots on the right-hand side. The numbers below the name show current/max

[surreal rune]

Hello, Im having tro uble getting the client connect for US Long

[delicate tapir]

what the fuck is another hour, my dad's going to fuck me now, I'm going to fuck sleep

[surreal rune]

Can anyone help me?

[verbal pollen]

What did you need help with?

[surreal rune]

Getting the client connect for US Long

[shy remnant]

You can find any server IPs / connects in #server-info

Please head to #general 🙂

[versed tiger]

@balmy cypress we are both still banned

[balmy cypress]

don't spam connect if you are

honestly best bet is to just wait, sometimes it takes a bit longer

[shy remnant]

Best is to wait 15 full minutes to be entirely sure the system syncs correctly

Without trying to connect at all

[versed tiger]

No i'm not i relaunched and tried again after about 5 minutes

[balmy cypress]

relaunching your game makes no difference to bans on servers

Just a game of waiting for it to process on our side

[versed tiger]

okay, i was just trying but sounds good.

[bright rune]

wtf

[analog sierra]

the update in steam isn't ready?

[ocean fulcrum]

usually in about 20 minutes or so from now

[analog sierra]

thanks buddy

[silent jay]

guys

how do i see map

[ocean fulcrum]

!map

[glass olive]

Hey, @ocean fulcrum

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[ocean fulcrum]

on this website you can see maps that have won

[halcyon pagoda]

what time is wipe on long

[solid geyser]

#server-info

[balmy cypress]

give it a few minutes @bright rune

I fixed it but turns out I didn't haha

clicked the wrong thing, sorted now

[bright rune]

okay bro, but i try found my bans , and i have ban on US main 9 months ago wtf aghhaha, BUT i connected us main

thx

[lucid berry]

after updatet

[upbeat parcel]

wipe que dia ?

@cunning tulip

[small galleon]

when is the update?

[long wren]

maybe in 15minutes @upbeat parcel @small galleon

[small galleon]

thank ya

[verbal pollen]

¡Hoy! Aquí tienes la hora en tu zona horaria. --> <t:1735844400:t>

[lucid berry]

i got sm random update in rust and after it i dontt have evenn server xd

[lucid berry]

.

and my friend too

[verbal pollen]

take the checkmark out of cached for one, but also good to grab the direct connect IP and use F1

[lucid berry]

rustoria eu medium

[verbal pollen]

Gotta wait for servers to update still yeah. 😄

[ocean fulcrum]

^

[small galleon]

can someone let me know when the client update is out

[verbal pollen]

Soon ™️

[verbal pollen]

Looks like some people are getting it, so best to restart rust if you haven't.

[small galleon]

okay

[meager gate]

too and rustafied wiped 2 minutes

oh

im solo on rustafied medium III

.,.

[celest hatch]

is there a update on force?

[meager gate]

oh 15 players

[delicate tapir]

Guys, you can remember how he was hacked, the guy came in with a cheat, ran around, then got banned, he came in and he's in the bathroom, there's proof.

you can check, he's a beginner, he's never played with cheats, he's banned on rastorri, rastopii, krch everywhere

[steady spoke]

the servers going down for force or bc of fixes of bugs etc

[edgy ice]

hey, idk if this is where i should report this but i should let yall know there is a guy pretending to be an adming from rustoria servers, and promises vip to people who click a link he sends.
his steam profile: https://steamcommunity.com/profiles/76561199571543664
i reported him in steam

[hexed nimbus]

!scam

[glass olive]

Hey, @edgy ice

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[delicate tapir]

@echo venture

[steady spoke]

are the servers going down early for force or bc of fixes of bugs etc

[delicate tapir]

.

[shy remnant]

@solid ravine Your ticket was already answered, and I confirm you, the appeal is denied

[delicate tapir]

@shy remnant

[small galleon]

update is out

[hexed nimbus]

Facepunch is early this month

[delicate tapir]

Please check what I wrote to you.

[shy remnant]

They need to appeal

[steady spoke]

thank you

[shy remnant]

Just downloaded the update on Steam

[hexed nimbus]

Think somebody’s watch is running 23 min ahead

[trim garden]

!map

[glass olive]

Hey, @trim garden

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[ornate basin]

!wipe

[glass olive]

Hey, @ornate basin

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[clear wing]

!force

[glass olive]

Hey, @clear wing

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[small galleon]

i need the US Long client connect?/

[delicate tapir]

Please reply to the message.

[delicate tapir]

.

[shy remnant]

I replied

They need to appeal

[delicate tapir]

they wrote to him that he would be disbanded in 180 days and they did not disband him. I'll send you a steam ID.

[shy remnant]

Tell them to appeal again then

[devout python]

ip br long pls

[hexed nimbus]

#server-info

[shy remnant]

^ 2s

[hexed nimbus]

Still to slow pix

[shy remnant]

Takes less time to look than ask

I'm gettning too old

Not fast enough

[hexed nimbus]

Not as old as me

[night laurel]

what can i do with the pre downloadable maps from each server ?`where do i have to put them ? do i connect faster then ?

[hexed nimbus]

Just join the server it auto download the map it takes a few seconds

[night laurel]

i mean if you go to wipe feed theres maps to download , what are they for then ?

[plush current]

to plan your build spot for wipe

[verbal pollen]

Some people like to grab maps for planning.

[night laurel]

okok i see thank you

[bold cobalt]

my update dont work any can help me ?

[chilly jasper]

my eu medium vip isnt working

[verbal pollen]

!vipissues

[glass olive]

Hey, @chilly jasper

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[whole mauve]

vip dont work

[wary flax]

eu medium vip dont work

[ocean fulcrum]

will forward

[chilly jasper]

eu medium vip doesnt work

[quartz prairie]

vip dont work

[drowsy meadow]

bro

[ocean fulcrum]

is nobody’s VIP working?

[wary flax]

eu medium vip doesnt work

[river folio]

does us main wipe at 11 or 12?

[whole mauve]

Nope

[fast mist]

no

[wary flax]

vips not working

[quartz prairie]

9 peoples everybody doesn t work

[wary flax]

fix ?

[glossy drum]

eu medium fiz bip pls

[ocean fulcrum]

okay i forwarded to admins

[glossy drum]

fix vip

[ocean fulcrum]

thanks for telling me

[chilly jasper]

paying money for something that doesnt work, brilliant work

[river folio]

mr llama does us main wipe in the next hour or rn?

[digital bronze]

vip doesnt work

[wary flax]

can u do it fast bc im losing progres ?

rn xD

[rugged thistle]

vip aint working cuh

[digital bronze]

😭

[devout panther]

How time up slots at medium?

[chilly jasper]

real

[drifting anvil]

map wrong too on EU medium

[wary flax]

xD

[devout panther]

нуз

[wary flax]

only 1 word

but teals annyting

[devout panther]

yep

[worthy cairn]

VIP DONT WORK

[wary flax]

crazy

[opaque girder]

?

[glossy drum]

VIP DONT WORK EU MEDIUM

[opaque girder]

VIP DONT WORK

[tame pendant]

PRENDAN EL BR MAIN

[worthy cairn]

VIP DONT WORK EU MEDIUM

[near halo]

why my vip doesnt work

[quartz prairie]

make rewipe

[opaque girder]

시발새기들아

[tame pendant]

GORREADOS

[wary flax]

rewipe

[glossy drum]

rewipe!

[pulsar beacon]

hi

[opaque girder]

re wipe

[quartz prairie]

REWIPE

[glossy drum]

rewipe!

[worthy cairn]

VIP DONT WORK EU MEDIUM

[chilly jasper]

rewipe eu medium

[unique vapor]

que estrellita ni na webon

[idle pagoda]

*vip

[wary flax]

re wipe

[knotty cairn]

a

[jovial niche]

hello?

[rustic ivy]

hh

[quartz prairie]

REWIPE

[pulsar beacon]

vip plz

[jovial niche]

vip

[chilly jasper]

re wipe

[glossy drum]

REWIPE ДА ЕГОР?

[worthy cairn]

VIIIIIIIPPPPPPPPP

[woeful merlin]

the server

[near halo]

Y client update needed if i just updated

[true egret]

REWIPE

[glossy drum]

400 очереди не хотел?

[ocean fulcrum]

vip should be fixed

[woeful merlin]

LONG WILL WIPE

[tame pendant]

BR MAIN OFF

[idle pagoda]

vip

[jovial niche]

vip, eu medium

[ocean fulcrum]

reqocnnect if not working

[chilly jasper]

да

[quartz prairie]

rewipe

[gleaming ruin]

WOW WIPE EVERYTHING BEFORE LONG, BUNCH OF FAT DONUTS

[worthy cairn]

REWIPEEEEEEEEEEEEEEEEEE

[gleaming ruin]

WOW WIPE EVERYTHING BEFORE LONG, BUNCH OF FAT DONUTS

[quartz prairie]

REWIPE

[worthy cairn]

REWIPEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

[gleaming ruin]

WOW WIPE EVERYTHING BEFORE LONG, BUNCH OF FAT DONUTS

[elder lion]

paied for the vip and standing in queue at EU Medium, WTF?

[smoky pivot]

client.connect long.rustoria.us:28010

[quartz prairie]

REWIPE

[ocean fulcrum]

reconnect

should be fixed

[quartz prairie]

I PAYED SO MANY MONEY FOR WHAT

[eager turret]

LMAO

[elder lion]

reconected 2 times and reloged itto the game

[chilly jasper]

500 QUEUE

[vagrant basin]

still not working

[chilly jasper]

LMFAOOO

[ocean fulcrum]

Please make a ticket in #payment-support if your VIP isn’t working

include your steam ID in the ticket

[quartz prairie]

WOKING

[reef moon]

How long will it take for BP wipe and server to be online ?

[rugged thistle]

i want a full ak set as refund

[quartz prairie]

working

[ocean fulcrum]

great

[chilly jasper]

OKAY IT WORK, DONT RECONET CLOSE GAME TASK MANAGER AND TRY

[elder lion]

why should I make a ticket when it's ur problem. not mine? are u fking with ur costumers?

[versed tiger]

@balmy cypress me and my duo are still banned?

[chilly jasper]

thx glhf

[rustic ivy]

Again errors, when do you plan to fix this?

[ocean fulcrum]

Well we cant help you if you dont let the people in charge of fixing issues like this know

[chilly jasper]

top 1 leaderboard pvp, peewee remember the name

[ocean fulcrum]

Which error?

[chilly jasper]

[tired garden]

it says wrong protocol but not letting me update ?

[fair heron]

hello it says I have Q after the fact I bought pass

[reef moon]

How long will it take for BP wipe and server to be online ?

[ocean fulcrum]

on Eu medium?

[keen rampart]

sea long???

[fair heron]

US MAIN

[ocean fulcrum]

servers are booting right now

some are already uo

[faint quail]

i have the same problem

[ocean fulcrum]

!vipissues

[glass olive]

Hey, @fair heron

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[tired garden]

it says wrong protocol but not letting me update ?it says wrong protocol but not letting me update ?

[ocean fulcrum]

reconnect to queue - if its still not working please make a ticket in #payment-support

[ocean fulcrum]

Please ask this in the rust discord, this is not a rustoria server issue

[languid halo]

why am i getting disconnected timed out? im about to have queue on BR LONG

[split pebble]

Hello we were supposed to be unbanned 1 hour before wipe and we are still banned can anyone help ?

[ocean fulcrum]

Have you made an appeal?

[unkempt folio]

bro when is sea main opening

[versed tiger]

Yes you saw me talking with @balmy cypress earlier

[split pebble]

already in it was taken care off and we were mentionned we will be unbanned 1 hour before wipe

[valid field]

hello i bought vip for us long and it still put me in a queue

[languid halo]

yea i have queue now, why am i getting disconnected does anybody here know? it's the second wipe i get disconnected while loading the server on wipe

[long garnet]

are you gonna open slots on eu long?

[ocean fulcrum]

try reconnect, if still not working make a ticket in #payment-support

[midnight zephyr]

i have vip but i get stuck on receiving data everytime

[versed tiger]

@ocean fulcrum

[ocean fulcrum]

Yes I know

Let me see what i can do

[finite dagger]

is the 2x EU online and wiped?

[ornate basin]

vip;;

[versed tiger]

thanks bud

[stone imp]

ive bought vip on eu medium twice 10 minutes ago still in queue after restarting my game twice and reconnecting a dozen times

[ocean fulcrum]

Still having issues?

[stone imp]

yeah

[ocean fulcrum]

Make a ticket in #payment-support please and include your steam ID

[finite dagger]

@ocean fulcrum is the EU 2x wiped and online?

[ocean fulcrum]

It might be booting right now still, I’m not sure

EU 2x vanilla seems to be online

[mint canopy]

Hello @ocean fulcrum client.connect long.rustoria.asia:28010 today wipe?

[jade sierra]

me dice attemped failed como lo solucion?

[sacred nacelle]

why im in queue with vip

[ocean fulcrum]

Not sure I understand

[gleaming cloak]

how do i ban appeal

[pine elm]

when Eu monday on?

[ocean fulcrum]

SEA Long is not up yet i think

[ornate basin]

US MAIN;;

[ocean fulcrum]

Actually it is

@mint canopy SEA long just wiped and is up

[pine elm]

Eu monday?

[sacred nacelle]

why am i in queue when i have vip @ocean fulcrum

[compact fern]

How I buy Vip EU Long

[ocean fulcrum]

try reconnect if not working make a ticket in #payment-support include your steam ID

[ocean fulcrum]

!donate

[glass olive]

Hey, @compact fern

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[versed tiger]

@ocean fulcrum can you get in touch with any admins?

[ocean fulcrum]

I’ve already tried

No response yet

[versed tiger]

My whole team is in and im stuck 😦

[finite dagger]

cant see it in the menu. have you changed the name

[ocean fulcrum]

Try using the IP

#server-info

[heady summit]

!ticket

[glass olive]

Hey, @heady summit

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coral umbra]

i bought vip but still in que?

[ocean fulcrum]

!vipissues

[glass olive]

Hey, @coral umbra

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[obtuse summit]

need help

[heady summit]

bought 2 vips and still in que*

fuck yeah

[tardy jetty]

same lmao

[golden tinsel]

сосал?

[tender plaza]

is the eu long pop ui bugged?

[untold mural]

I keep getting kicked for "Hacking" when i log in, whats reason behnd that?

[pine elm]

connect mon.rustoria.uk:28013

[tender plaza]

how can 800/600 people be on the server and 760 in queue

[ocean fulcrum]

that would mean you’re banned

!appeal @untold mural

[glass olive]

Hey, @untold mural

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive obsidian]

Is there no vip on eu small?

[ocean fulcrum]

there might be no stock

!vipstock

[glass olive]

Hey, @ocean fulcrum

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[pine elm]

is the praktikant working on the servers?

[quick magnet]

CAN YOUS EXTEND RUSTORIA HOLY SHEET

[untold mural]

@ocean fulcrum i have never been banned or had issue before, it says on website i have no ban, i think there is something wrong

[quick magnet]

bruh increase sea long server pop im bouta crashotu

[versed tiger]

@ocean fulcrum sos 😭

[rough rune]

a

[pine elm]

what even is sea?

[ocean fulcrum]

have you ever been banned from any rustoria server?

[untold mural]

@ocean fulcrum never, have never been cheating or anything

@ocean fulcrum i jsut bought vip as well, like i get on the server move 2 meters then get dced

[split pebble]

@llama please bro help , we were supposed to be unbanned 1 hr ago , would like to play bro try to get in touch with anyone that can handle this quickly

[finite dagger]

connect 2x.rustoria.uk:28010 got it thank you for your help

[quick magnet]

CAN YOU MFS EXTEND SEA LONG POP HOLY SHIT

[ocean fulcrum]

I’m really not sure, if you are getting disconnected for “hacking” its a ban message usually

[ocean fulcrum]

Slots are automatic

[untold mural]

@ocean fulcrum ye, but i checked the website as well, says i have no ban and i just played monday server as well

[quick magnet]

finallyyyyyy

[proper quiver]

i have bought qeue skip for sea long but cant get in

[untold mural]

@ocean fulcrum i can tell u its something wrong..

[timid compass]

Why EU mondays is offline?

[ocean fulcrum]

@split pebble @versed tiger an admin has just told me unfortunately all we can do is wait. you have been unbanned but you need to stop trying to connect for a little bit

[untold mural]

@ocean fulcrum im trying to make ticked but says i have no ban, and i clearly know i havent cheated or anything...

[ocean fulcrum]

that might help

[untold mural]

@ocean fulcrum very annoying when i jsut bought vip as well...

[hearty fulcrum]

can you both put your steam id here?@untold mural@split pebble

[rigid storm]

why dose my vip not work on eu medium

[hearty fulcrum]

i'll look for you

[hearty fulcrum]

please make a #payment-support ticket

[versed tiger]

it's me and @split pebble

[rain ivy]

i need help

[ocean fulcrum]

try reconnect also @rigid storm

[rain ivy]

i need help im in waiting channel help me pls

i need help im in waiting channel help me pls

[versed tiger]

https://steamcommunity.com/profiles/76561198155091186/ https://steamcommunity.com/id/Rivotrilwzipamalopol/ @hearty fulcrum that is mine and @split pebble steam profiles

[proper quiver]

neither does mine

[hearty fulcrum]

ah yea, i think i remember you guys. there's an error that can occur if you try to connect too early. the error makes it so that you have to wait more before you can connect, and unfortunately, i can't make it go faster once you have already caused the error. please try to stop spam connecting since you are making it worse by doing so.

[versed tiger]

I waited an hour before trying

[untold mural]

@ocean fulcrum 76561198081304191

[rigid storm]

it work thank u so much

[hearty fulcrum]

if you have an issue with your vip, please make a #payment-support ticket so that the payment support team can help you out. we can't help you here unless you make a ticket because we try to limit the amount of people with access to your information to protect you.@rigid storm@proper quiver

[rain ivy]

any admin help me pls?

[raven mist]

Nothing more we can do about it

[versed tiger]

how long should we wait to try again @hearty fulcrum to connect

[raven mist]

it needs to sync

[hearty fulcrum]

i'm looking now one min please

[orchid knot]

vip price?

[west osprey]

whats up

[rain ivy]

guys help me im in waiting for support

[silent girder]

I have a question, if i disconnected server and instantly rejoin, can i connect instantly or must wait in queue?

[untold mural]

@hearty fulcrum thank u very much!

[ocean fulcrum]

look in #donators everything there

[rain ivy]

just join

i share my screen

[ocean fulcrum]

Must wait in queue

[split pebble]

It's not synching maybe it failed to synch could you re unban us plz

[rain ivy]

its a bug im sure

[silent girder]

thanks

[raven mist]

Theres nothing more we can do on our end

[low tree]

Hello there! Happy new year 2025! Can someone help me? When i try to connect Rustoria 2x eu im getting message: "Disconected: Hacking"

[rain ivy]

can u joıin waiting for support channel pls

[ocean fulcrum]

!appeal

[glass olive]

Hey, @low tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed tiger]

how long should we wait before trying to connect?

[tropic loom]

My ban expired but I still cant join can any admin check please? 76561198846170537

[raven mist]

15-20 mins

[rain ivy]

any admin join waiting for support channel pls

[versed tiger]

okay i will wait 20 minutes and check again

[raven mist]

What do you need help with

[rain ivy]

just join

i can explain and share my screen

[raven mist]

Just give me some context

😄

[pine elm]

Why are does rust just show black man twerking on my screen?

[rain ivy]

i play last wipe eu low pop and play always eu low pop but i cant join rn

[raven mist]

Why is that?

[rain ivy]

i join and 1 second after ' hacking ' kick me

but i cant use hack or anything

[raven mist]

Send me your steamid

[rain ivy]

me?

[untold mural]

@rain ivy i ahve same issue on eu main...

[raven mist]

Yes

[rain ivy]

how can i find

[raven mist]

!steamid

[glass olive]

Hey, @rain ivy

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rain ivy]

76561199133744171

[tight chasm]

Hello, I just bought Rust (was playing on console before), the premium for rustoria eu main and it is told me "Hacking" when I try to join. I was playing just before the update without any problem. I am not banned or anything and ofc not cheating, I think I have problem with my files / update do you know how can I fix it ?

[willow tapir]

it's just great to be the first in line and have endless receiving data (I stood like this for 10 minutes) and not for another 5 minutes. Cool update and server. I'm standing in line for 400 now

[west osprey]

fixed

[rain ivy]

im sure im not hacking 😄 and i tell u again i play always eu low pop

[rain ivy]

can i join rn?

[raven mist]

Nothing on our end, thats a rust bug

[west osprey]

I'd wait 10 minutes

[rain ivy]

if u want i share my screen im sure im not hacking

[tight chasm]

@rain ivy I have the same !!

[untold mural]

@west osprey can u fix mine too?

[raven mist]

!steamid

[glass olive]

Hey, @tight chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[west osprey]

No you're fine

[rain ivy]

hoh k

[tropic loom]

My ban expired but I still cant join can any admin check please? 76561198846170537
@raven mist

[west osprey]

steam id

[wet gazelle]

Hello, I boight vip 5 thof december - it is now out of stock but will there be more VIP slots available and is my VIP still viable until tomorrow = 30 days? 🙂

[tight chasm]

76561199802188992

[untold mural]

76561198081304191

[hearty fulcrum]

it is fixed now, but please wait 20 minutes before trying to connect again.

[untold mural]

@hearty fulcrum okey thank u!

[rain ivy]

shit i join rn

[west osprey]

You'll need to appeal

[rain ivy]

i hope dont kick me again

[west osprey]

!appeal

[glass olive]

Hey, @west osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[safe patio]

76561199222745470/

[tight chasm]

@rain ivy is it working for you ? what you've done ?

[rain ivy]

idk i join rn i tell u wait 1min

[tough minnow]

how long until rustoria eu long restocks vip

[tight chasm]

@west osprey appeal for what ?

[ocean fulcrum]

!vipstock

[glass olive]

Hey, @tough minnow

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[west osprey]

Sometimes it can cause issues

[west osprey]

Whats your main account

[tough minnow]

well can you not just give me vip for the crack

[raven mist]

You are unbanned, stop spamconnecting for 15 mins and try again

[tough minnow]

oh lorie hi didd you miss me

[raven mist]

move to #general

[gleaming cloak]

hey @raven mist, I know you busy but I just submitted my ban appeal for all servers for ddoss threats that expired from 2 years ago like a child. but my other discord is muted to talk on this server. How do i get it unmuted?

[rain ivy]

i join thx

[tight chasm]

@west osprey was not playing on steam before. I bough rust as a gift on a account (was cheaper) but I was playing before the wipes with my friends no problem

[tough minnow]

woah im speaking to my girl chill out stop cock blocking

[wet gazelle]

Will there be more VIP slots for rustoria EU long? my vip expires tomorrow xD

[balmy cypress]

hard to say

[raven mist]

Whats the discordID ?

[balmy cypress]

as others expire it will become available

but hard to say if they will be taken already or on a subscription

possible, yes but probably not easy haha

[gleaming cloak]

@raven mist it should be heressmile.

[tight chasm]

@west osprey Do you see a ban on my account ? because I don't. Maybe it is a problem with my update ?

[wet gazelle]

Ok thx Luke I will keep an constant eye out 😄

[lofty spear]

i got banned for hacking without having any hack

[gleaming cloak]

thank you @raven mist

[lapis shore]

after the update, hacking writes only on the rustoria server. I can't log in. What should I do?

[ocean fulcrum]

!appeal

[glass olive]

Hey, @lofty spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming cloak]

you the bro

[tropic loom]

My ban expired but I still cant join can any admin check please? 76561198846170537

[lapis shore]

after the update, hacking writes only on the rustoria server. I can't log in. What should I do?

[raven mist]

Send me a DM on your other account

[raven mist]

I replied to you above

[tight chasm]

@lofty spear weird

[lapis shore]

@raven mist after the update, hacking writes only on the rustoria server. I can't log in. What should I do?

[raven mist]

!steamid

[glass olive]

Hey, @lapis shore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lofty spear]

!appeal

[glass olive]

Hey, @lofty spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming cloak]

sent

[lapis shore]

76561198197504301

@raven mist 76561198197504301

I do not know what to do, it's just that after the update it does not log in to rustoria.

[outer summit]

How do I update client nothing works pls help me

[raven mist]

Gimme a sec

[raven mist]

Restart steam

[lapis shore]

ok thx

[outer summit]

done million times

[lapis shore]

I have checked the integrity of the game files, nothing is damaged.

[raven mist]

nothing more we can do about that 😛

Yeah

[fiery kraken]

will the servers that wipe on friday wipe again tomorrow?

[ocean fulcrum]

!force

[glass olive]

Hey, @ocean fulcrum

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[ocean fulcrum]

@fiery kraken

[fiery kraken]

thanks cuh

[fathom estuary]

Hi, another wipe tomorrow for the No BPs 10x server ?

[lapis shore]

Did you find out anything?

[raven mist]

Still checking sorry

[lapis shore]

okk thx

[tough bay]

hey! Can you check where closest VIP pass would be on EU LONG? I want to play af

[lofty spear]

how long do qppeals usually take? was really looking forward to playing the wipe with my buddies

[ocean fulcrum]

Yes

[lapis shore]

I'm logged in to the server now and it's not kicking.

[raven mist]

Ah perfect

[ocean fulcrum]

1-3 business days usually

[lapis shore]

noooo

no kicing

It kicked again

[fathom estuary]

Thank you 👍

[lofty spear]

any way to maybe speed it up a bit? really feels unfair

[ocean fulcrum]

Unfortunately the only one who can respond to you is the admin who banned you.

[lapis shore]

Do any of you know what my situation is?

[raven mist]

Should be fixed now

[versed tiger]

Just tried again still banned apparently

[tough bay]

@raven mist , can u reply? ! bellie — today, at 20:39
hey! Can you check where closest VIP pass would be on EU LONG? I want to play af

[lapis shore]

I logged into the server, I'm not kicking

thx @raven mist i love you )))

[lofty spear]

oh i see. just thought you could maybe do sth about it since it was a wrong ban. anyways thanx for the help

[lean hornet]

yo i crashed do i have to wait que again

[ocean fulcrum]

Unfortunately yes

[lean hornet]

could u skip me?

[split pebble]

It's not working still not unbanned please bro would like to play !

[ocean fulcrum]

Also unfortunately not

[lean hornet]

damn alr

[lofty spear]

im in the same situation bro

i was wrongly banned and no one would help me

[versed tiger]

mine is still messed up as well i waited the time you told me to @raven mist

[split pebble]

Could you please take care of this @raven mist it will be highly appreciated it , there is a wipe we would like to hope on 🙂

[ocean fulcrum]

You are waiting for your appeal to be looked at, they have a different situation.

[old moth]

Any chance to increase player max on BR main? Its at 400 something where other wipes its at 650
The queue is moving slow af

[ocean fulcrum]

Slots are automatic @old moth

We dont control them

[old moth]

that sucks, it's moving at like 1 user every 5 minutes and there is a queue of 150 players
Thanks anyway

[broken ginkgo]

anyone know how to fix game crashing when I play play it gets to eac bootstrapper then closes, I’ve reset my pc and reinstalled windows it launched perfectly twice then stopped working

[agile hinge]

as always

[winged tundra]

how long does it take for a ban appel for playing with a hacker

[old moth]

i think it clears automatically in a week

[hearty fulcrum]

Hey, I fixed this for you, but please wait 20 minutes before you connect again or there might be an error that will cause you to wait longer.

[broken ginkgo]

anyone know how to fix game crashing when I play play it gets to eac bootstrapper then closes, I’ve reset my pc and reinstalled windows it launched perfectly twice then stopped working

[tropic loom]

After 30 minutes it is still saying you are banned? Dont have ban on rustoria website its already expired 76561198846170537

@hearty fulcrum

[hearty fulcrum]

hey have you updated your rust client? also, please stop spamming

[broken ginkgo]

Sorry for spam no how do I do that

[versed tiger]

@hearty fulcrum I waited longer than 20 minutes before trying to connect and still saying i am banned

[winged tundra]

@hearty fulcrum is there anywau to get unbanned from my appel or do i have to wait

[versed tiger]

!appeal

[glass olive]

Hey, @versed tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

You are spam connecting and making it take longer for the unban to load. Looking at the number of times you've tried to connect, I would say maybe try to wait an hour before you try to connect again, but I don't know exactly how long you have to wait. Just please stop spamming the connect button because you're making it worse for yourself

[broken ginkgo]

Hey u told me to update rust client, how do I do that

[versed tiger]

@hearty fulcrum any idea whats going on with mine?

[hearty fulcrum]

I would love to help you, but unfortunately, there is not much I can do besides asking you to try again after waiting longer. Sorry I can't help further, but there's not much I can do when it's an error we can't predict

[versed tiger]

this is wild

[split pebble]

This is unacceptable

[hearty fulcrum]

Try restarting your steam and see if the game is asking you to update. Today is a force wipe (first Thursday of the month), so there is always an update.

[lean hornet]

someone please que skip me my team needs me i crashed and now have to wait 150 player que

[split pebble]

not lifting the ban and asking us to wait over and over we've been waiting for more than 2 hrs now

[raven mist]

Already told you, nothing more we can do about it

[hearty fulcrum]

The ban is already lifted

As I said, this is an error that happens occasionally

[split pebble]

not syncing ?

[hearty fulcrum]

Yes, and if you keep trying to connect, it makes it worse.

[dusky coyote]

hi, why me ban?
I've never played with cheats, you can check my PC as you want, look at me on the server, came to play with friends for the first time in a long time

[split pebble]

could you explain to me more , how would it make it worse ?

[mellow sandal]

honestly fuck your server guys, losing rig because server doesn't register hits and then it goes down, gjgj

[dawn zealot]

Rustoria EU Long restock more VIPs?

[hearty fulcrum]

What is your Steam ID?

[lean hornet]

lily can u skip me i crashed i thought serv had something that if u crash u recconect without que?

[broken ginkgo]

No this has been on going for 2 weeks it was happening before I wiped my pc too.

[mellow sandal]

AND NOW SERVER RESTARTING XSADASDASDA

[dusky coyote]

76561199095873898

[mellow sandal]

FIX YOUR FUCKING SERVERS BEFORE YOU CREATE ONE TY

[hearty fulcrum]

I don't know then. Can you try making a #network-support-old ticket? The network support team has more knowledge about this than I do, and they might be able to help you better

[rocky hornet]

why doesnt the pair button show up for rust+

[winged tundra]

@hearty fulcrum how long does it take for a ban appel to get looked at i was ina team with an alliance and got off and it says im banned for playing with a cheater

[cyan spade]

I just bought vip for eu main. Why am i staying in q?

[dawn zealot]

Anyone know if Rustoria EU Long restock more VIPs?

[finite skiff]

how do i appel my rustoria bann

[mellow sandal]

donate them more so they can bring it to casino but invest nothing into servers

[steep solar]

how long for more VIP slots EU LONG

[hearty fulcrum]

Hi, I fixed this for you, but please wait 20 minutes before trying to connect again. If you connect too early, it might cause an error that will make you wait longer.

[dawn zealot]

@hearty fulcrum Rustoria EU Long restock more VIPs?

[finite skiff]

how do i appel my rustoria bann

[agile hinge]

dumbass

[raven mist]

Read #announcements

[hearty fulcrum]

Appeals can take about 1 to 3 business days, but a playing with hacker ban is usually for 7 days

[dusky coyote]

Thanks bro

[mellow sandal]

at least give us fucking 20 minutes rollback on rustoria so everythings equal again not like fighting in 2131241254125421 ms lag but continuing

[hearty fulcrum]

You can make an appeal here https://bans.rustoria.co

[steep solar]

Is EU Long going to restock more VIPs?

[glass olive]

Hey, @steep solar

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[tough bay]

• same, when would be more vip slots for eu long? AGAIN QUESTION, CAN YOU CHECK WHEN WILL EXPIRE CLOSEST ONE?

[floral silo]

Hi everyone, dear administrators, can you tell me when the wipe ? US 2x?

[hearty fulcrum]

No, we cannot. Read the above message please. You can use #vip-stock-role-assign to get alerts about when it's available.

[hearty fulcrum]

Hello, it already wiped

[mellow sandal]

You call it a wipe

What a joke

[still hedge]

they forget to put in the ssd during the gay orgia thats why is the restart

[marble scaffold]

How long does it take to wipe the eu main server?

[ocean fulcrum]

It already wiped

[mellow sandal]

IT LITERALLY FEELS LIKE IM AMONG BOTS

[marble scaffold]

he is off

[hearty fulcrum]

The restart can take about 10-15 minutes

[ocean fulcrum]

Ahh restart

[marble scaffold]

i was playing

[ocean fulcrum]

^

[marble scaffold]

ohh thx

[bright rune]

restart in eu main how much >

[onyx monolith]

whats wrong with this shit server?? 3rd VIP i paid VIP and cant play

[marble scaffold]

10 15 min

[bright rune]

thx

[still hedge]

are you a hold kóros

[rocky hornet]

why doesnt the pair button show up for rust+

[still hedge]

we have to wait 15 minute to play again and imiadetly after it to crush

[fringe mortar]

is there anyway i can get unnabned faster it says unbanned in 5 days when i try to join rustoria

[ocean fulcrum]

You can appeal

[floral silo]

pls help

[fringe mortar]

but i have already got unbannd

i just need to wait 5 days more

[hearty fulcrum]

Hey, I'll check on this and get back to you. Thank you for waiting

[ocean fulcrum]

Your appeal was accepted?

[fringe mortar]

yes

[ocean fulcrum]

You should be unbanned then

Can you ask in #support and send your steamID there aswell

[fringe mortar]

no 5 days im still banned for

https://steamcommunity.com/id/PAPI___/

[ocean fulcrum]

I understand but have you been unbanned?

[fringe mortar]

i got banned then they say i will get unbanned in 7 days but now its some sort of count down when i try to join

[ocean fulcrum]

Ahh

Okay you will need to wait

that count down is the 7 days

[fringe mortar]

is there no way i can get unabbend soner

[dapper lagoon]

i bought vip for wrong server, any chance it can be transfered to the server i meant to do

[fringe mortar]

yes

[floral silo]

Ok

[fringe mortar]

mustard just refund if you havent used it

[mellow sandal]

Give us our loot back !appeal

[ocean fulcrum]

You can make an appeal

[hearty fulcrum]

Hey, sorry I was confused with the EU 2x. We actually closed down the US 2x server. The announcement was made here #announcements message

[ocean fulcrum]

You can make a ticket in #payment-support and ask

[fringe mortar]

aight llama thanks

[ocean fulcrum]

Include your steam ID @dapper lagoon

[dusky crypt]

open slots for main why do i wait now ?

[fringe mortar]

but llama i have already appealed it when i got banned i cant appeal again i think

i doesnt let me

[hearty fulcrum]

Did you receive a response to your appeal?

[fringe mortar]

yes

im jsut checking if i can get unbanned quicker

[rocky hornet]

why doesnt the pair button show up for rust+

[fringe mortar]

because when i try join your server i get a sort of countdown untill i can join

[rocky hornet]

why doesnt the pair button show up for rust+ on rustoria medium

[ocean fulcrum]

What was the response?

If it was denied unfortunately that is the final decision

[fringe mortar]

i got unnabned but needed to wait

[hazy lava]

yo any payment support?

im losing my force wipe for a bug....

[fringe mortar]

so its that a yes or i need to wait or can i get unbanned quicker some how?

[ocean fulcrum]

No - if the decision was you need to wait 7d youll need to wait 7d

[fringe mortar]

aight thanks

[stone sleet]

I'm trying to give a VIP to a friend and I get this error Invalid Steam ID entered. It should look something like 76561198134262586 and NOT STEAM_0:0:86998429.

[ocean fulcrum]

You need to put his steam ID

!steamid

[glass olive]

Hey, @ocean fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

It looks like the admin asked you for a response, and you did not reply. It's possible you could've gotten unbanned sooner if you had given the admin the information he requested. For now, you will be unbanned January 7 like the admin said.

[stone sleet]

My friend's ID is this but I don't know where to put it 76561199127151214

[rugged hearth]

hello

[stone sleet]

Since it is a gift and I am doing it with my logged in account, it does not ask me to enter its ID when I give it as a gift.

[hearty fulcrum]

Did you accidentally put a space after the Steam ID?

[rugged hearth]

can u help my friend pls. he bought vip and didnt get, he cant join server

[raven mist]

How so?

[ocean fulcrum]

!vipissues

[glass olive]

Hey, @rugged hearth

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rugged hearth]

he alr opened ticket but no one answers and t icket go closed

[hearty fulcrum]

https://files.rustoria.co/lily/bf78c3b6-3684-4114-92ab-a75e7ac7760f.png

[stone sleet]

The problem is that I don't know where to put my friend's Steam ID so that he can receive the VIP. I tell him that it is for a gift and I get that error.

[hearty fulcrum]

did you check the gift checkbox?

[hearty fulcrum]

Look at the picture above

[stone sleet]

okey i look

[lean hornet]

dude can someone please que skip me i crashed and i have to wait in a long que i was in at wipe and crashed

my team needs me to make base

[hazy lava]

can u help me?

some1 just close my ticket whiout helped me

im still on queue

[hearty fulcrum]

what do you need help with

[stone sleet]

I have sent the capture to your MD and you will see that I don't get that box to put your ID

[hazy lava]

i bought a vip

but im still on queue

i literally bought vip like maybe 1 hour ago

[stone sleet]

@hearty fulcrum can you help me plis

[hearty fulcrum]

puede tratar con el sitio en lenguaje ingles? no se porque tiene este error pero es posible que cambiar lenguaje del sitio arreglarlo

[hazy lava]

puedes ayudarme? abri ticket y me lo cerraron sin decirme nada

[stone sleet]

I have put it in English and it still doesn't come out and I have already put the money on the page to make the gift

[ocean fulcrum]

@stone sleet si no prueba otro navegador

[hearty fulcrum]

podemos ayudarle en #payment-support . cual tipo de boleto cree?

[hazy lava]

cree uno en español y me lo cerraron

but my ticket is EU-3107

[hearty fulcrum]

creo que no esta cerrado. por favor espere

[rugged hearth]

Why is staff closing tickets, we are asking for help cause vip isnt working and they say stop doing tickets like wtf????

eu-3109

help pls

[versed tiger]

@hearty fulcrum bro i still can't connect it's still saying im banned

what is going on

I waited 30 minutes before trying to connect and still getting ban message

[split pebble]

waited more than 30 min and tried and it is not letting us join still turned up being banned , please help us we would like to play your beautiful server ????????

[lean hornet]

can i buy vip with debit with a chase account?

[sweet copper]

where can i make a ticket

[versed tiger]

Can someone fix this?

[ocean fulcrum]

with a debit card you should be able to yes

[versed tiger]

@ocean fulcrum can you find someone to fix this please bud, i'm losing my mind.

[ocean fulcrum]

I cant really do much more man I’m sorry, need to wait for an admin to see this and respond.

[versed tiger]

This is just beyond dumb man.

[hearty fulcrum]

please check your DMs and try disconnecting and reconnecting to the server. tickets are closed once the problem is fixed, but they may be closed without resolution if you are simply spamming multiple tickets open. @rugged hearth@hazy lava

[versed tiger]

@hearty fulcrum can you please fix this i'm not spam connecting and still can't join

[sweet copper]

Can someone reply to my appeal @hearty fulcrum

[versed tiger]

1-3 days bud

[ocean fulcrum]

business days^

[sweet copper]

That’s fucking wild banned for something I haven’t even done and gotta wait that long refund my vip then

[ocean fulcrum]

Unfortunately the only one who can handle your ban appeal is the admin who banned you.

[sweet copper]

It says a month ago I haven’t even had my account a month ago

Same shit with my account that got hacked more than likely Ive for email proof with steam the account was compromised

[tropic loom]

1 hour 30 min still cant connect.

[versed tiger]

@balmy cypress Please help me bud 😦

[sweet copper]

How can I get a refund for my vip ain’t keeping this shit if I’m banned for no reason

[plush bay]

Hello
I was banned by mistake, can you fix this problem

[balmy cypress]

#payment-support

[sweet copper]

They won’t for 1-3 working days some bs

[balmy cypress]

?appeal

[glass olive]

Hey, @plush bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proven locust]

I cannot like open tc, I can literaly only autor. friends but I cannot open tc

[plush bay]

I have written an appeal, would you be able to check it?

[balmy cypress]

An admin will look when they have a chance

[proven locust]

https://medal.tv/games/rust/clips/jpvs0wCUiBwKrGCAD?invite=cr-MSwxUXAsMjQ1NTcwMTQ0LA

Already restarted the game doesnt work

[indigo cedar]

How can i contact an admin pls?

[mellow sandal]

!refund

[glass olive]

Hey, @mellow sandal

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[cyan sail]

Rustoria us medium wipes monthly right?

[viscid vine]

bi weekly

[cyan sail]

what server wipes monthy?

[viscid vine]

You can check this on #server-info

[cyan sail]

is low pop US a good server not alot of cheaters right? Im not waiting in a billion player quene to me thats just silly

[viscid vine]

If you encounter a cheater please report him in game using F7

[cyan sail]

NO ONE LOOKS AT THE KIDS THAT GET REPORTED FOR RESHADE

[viscid vine]

Reshade it's kinda on EAC and Facepunch we can't detect if somebody is using Reshade

[proven locust]

Where can I get help?

[vernal perch]

me friend was banned on rustoria for hacking on server where he never played,how can we fix that?he cant use ds

[hearty fulcrum]

what's his steam id?

[hearty fulcrum]

if you ask your question here, we can try to help you

[proven locust]

I cannot open my tc

https://medal.tv/games/rust/clips/jpvs0wCUiBwKrGCAD?invite=cr-MSwxUXAsMjQ1NTcwMTQ0LA

I tried already restarting rust, dont work

[vernal perch]

76561198955564641

[hearty fulcrum]

hmm i'm not sure why that is. it looks like a game bug. can you make a f7 report to facepunch?

[hearty fulcrum]

checking please wait

[torpid karma]

Hi mods, Is the server pop cap going to increase, qeue is large

[vernal perch]

but we have a problem,he was in queue 2hours on rustoria med

and when he connected he was kicked because of this mistake ban

[proven locust]

Yes, sure but what can I do?

[vernal perch]

can u give him vip for week idk

[raven mist]

No

[vernal perch]

he cant play this wipe because of your mistakes

[proven locust]

I have VIP, tried everything doesnt work

[hearty fulcrum]

Hi, I fixed this for you, but please wait 20 minutes before trying to connect again. If you connect too early, it might cause an error that will make you wait longer.

[vernal perch]

but how it works,people lose time because of your mistakes

[raven mist]

Are they in queue right now?

[vernal perch]

.

he is not connecting right now

[raven mist]

So let him connect

[vernal perch]

he will try

right now

300q

300 queue

thanks

[trim bolt]

open slot on br mainn

200 queue

[cyan sail]

Question, For Us Low Pop does the server create more spots if the queue gets really big?

[timber rose]

!slots

[glass olive]

Hey, @cyan sail

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[cyan sail]

ty

One more question, How long would you say if you had to estimate a queue of 63 players would take to get in?

Us low pop

[viscid vine]

we can't really estimate that.

[cyan sail]

alr thx anyway

[cyan sail]

What was the rust update?

[trim bolt]

how can i buy br main vip?

[modest fractal]

are they reastocking shop

i was bout to buy but the net thing was playing up then it sold out

[timber rose]

!vip

[glass olive]

Hey, @trim bolt

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[viscid vine]

It will restock automatically

[modest fractal]

bc ue long hasnt

[viscid vine]

As soon as somebodys VIP will expire.

[trim bolt]

i can skip the quequ buying vip?

[timber rose]

yeah

[tropic loom]

still cant connect for 2 hours what is this

[timber rose]

!ticket

[glass olive]

Hey, @tropic loom

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modest fractal]

so you add no more vips to shop

[trim bolt]

vip for br main are out of stock🥴

[tropic loom]

my ban expired but cant connect they told me to wait for 15 min I did an still dont allow me to connect

76561198846170537

[timber rose]

JUST WAIT

[tropic loom]

What is the reason of waiting It is wipe day

already lost 2 hours

[cyan sail]

SO THE SERVER CAN REGISTER IT

[tidal panther]

What you get when you buy vip?

[trim bolt]

I was playing and the game crashed and now I have to wait in quequ of 200

[main lynx]

ticket?

[timber rose]

skip queue

[timber rose]

!ticket

[tidal panther]

ohh okey

[glass olive]

Hey, @main lynx

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[main lynx]

adm

[modest fractal]

if i have vip for the wrong sever can you change it

[rough summit]

any plans of adding more vip slots for eu long? 😦

[cyan sail]

Question about loot box respawn rates. Is it certain rate for the amount of players? Or is it the same rate for all servers?

[timber rose]

yeah is based on the player count

[cyan sail]

Alr thanks.

[trim bolt]

i was playing and my game crashed and now im in a quequ whit 200 people. what can i do? (vip are out of stock)

[timber rose]

you can wait if someones vip end or wait in the queue line

[trim bolt]

ok, ty

[cyan sail]

Whats this? And also what is the warehouse place near ferry term on rustmaps for the current map for wipe

[ocean fulcrum]

sphere tank is dome