#support

1 messages · Page 651 of 1

rancid sail
#

i know

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thats why i want to get unbanned as i didnt associate with the cheater in any way

wraith tulip
#

is there anywhere to report a cheter on here?

long wren
glass oliveBOT
#

Hey, @wraith tulip

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

wraith tulip
#

ok

#

thanks

shadow bison
#

When will the 2x eu leaderboards be back...

junior fog
#

can we get a mod in US mondays chat ?

#

never mind getting sorted

pliant swallow
#

@pine elm @shadow bison

#

!ticket

glass oliveBOT
#

Hey, @pliant swallow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

shadow bison
#

Already did big bro

pine elm
#

i made a ticket

#

and my mate too

true surge
#

vote map 3 rustoria us main!! ill trade votes!

long lynx
#

How long does it take for queue skip ticket to get resolved?

shadow bison
#

And what about the cheaters, ever gonna get them banned?

#

lmao admins 76561199192474493

crude hornet
glass oliveBOT
#

Hey, @shadow bison

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

pine elm
glass oliveBOT
#

Hey, @crude hornet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

silver iron
#

Can you check my ticket

dawn bay
ocean void
tacit crater
#

Howdy, anyone know any info on why i can no longer click respawn? This isnt the only server i am having this issue

silver iron
#

VC

frozen dove
#

can an admin help me out please, i try to load into any rustoria server it kicks me for cheating. am pretty sure thats because i tried to log on to the server when i had a fresh account. got over 350 hours now. could i get unbanned please.

silver iron
long wren
frozen dove
#

i just did mate, what the wait time on this puppy

long wren
frozen dove
#

dayum

long wren
icy ginkgo
#

If I have VIP for the Wipe does it only skip queue one time per wipe

frozen dove
pine elm
#

How is a cheater that flies around just not getting banned its been over 7hours does rustoria even have mods?

fiery isle
#

open more slots

image.png
fiery isle
glass oliveBOT
#

Hey, @fiery isle

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

fiery isle
fiery isle
fiery isle
fiery isle
pine elm
#

On god i wish i could tell you things in game rn

fiery isle
pine elm
#

Fynex very nice person

steel latch
#

game crashed now in a 100 player que such bs

opaque kindle
#

when is BP wipe on eu small?

uneven wolf
#

how long do appeals normally take ???

long wren
long wren
glass oliveBOT
#

Hey, @opaque kindle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

junior heath
#

Whats wrong with your leaderboards on wesbite?

silver iron
long wren
undone smelt
#

Theres a guy fucking hacking mate

wintry relic
#

lol

undone smelt
#

I got a clip

prisma egret
#

I gifted a vip to a friend and it doesn’t work

#

It went through to my bank account

long wren
glass oliveBOT
#

Hey, @undone smelt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

open grail
eager umbra
#

any admin

#

there is a guy full cheating on my base

ocean void
glass oliveBOT
#

Hey, @eager umbra

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

obtuse kayak
#

!ticket

glass oliveBOT
#

Hey, @obtuse kayak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

cinder olive
#

!report

glass oliveBOT
#

Hey, @cinder olive

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

cinder olive
#

ok mr admin check my ticket 🙂

obtuse kayak
#

I was banned for no reason, what should I do?

vale tendon
glass oliveBOT
#

Hey, @obtuse kayak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

vale tendon
#

You should begin by submitting an appeal and you should receive a response within 1-3 business days

marsh fractal
#

<@&274971100184576010>

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Why is my friend banned for hacking, but the appeal website shows that there is no ban on him

#

Can you help him check? His ID is 76561199381755197

thorny dune
sick crag
#

bro theres no many cheaters on this server

#

i cant even find him on your report cause he has a dumbass name

open grail
sick crag
#

bro yall need to lock in

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there is atleast like 3 cheaters a launch rn

#

if you looked at your server for 3 seconds you would know

long wren
glass oliveBOT
#

Hey, @sick crag

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

junior fog
#

<@&274971100184576010> US mondays is down btw

tiny portal
#

it is down

brave oasis
#

The leaderboard for US mondays isnt working

junior fog
brave oasis
brave oasis
junior fog
#

yeh has nothing to connect to

brave oasis
#

gg

woeful merlin
#

Us mondays is Down???

brave oasis
#

yur

icy hound
#

no

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im on rn

small galleon
#

its up

rose marsh
#

admins have been informed, please do not tag them

small galleon
true widget
#

Good boy

small galleon
#

farmer

true widget
#

My bad big bro

stray light
#

<@&274971100184576010>

#

go to some

junior fog
#

its back up

sturdy zealot
#

Hello, the ticket on the site has not been answered for 5 days

ocean thistle
sturdy zealot
ocean thistle
#

Standard response time is 1-3 business days. Weekends do not count

sturdy zealot
#

That's what I'm saying. I've been waiting for 5 days.

ocean thistle
#

Business days

sturdy zealot
#

rustoria ticket very bad

ocean thistle
#

I can nudge your banning admin, however it's unlikely the result will change

sturdy zealot
#

no need

ocean thistle
#

Awesome

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I hope you have a good rest of your day

smoky niche
#

Hii, I have a problem, I cant join some of the rustoria servers and I dont know why, it always says Connection Attempt Failed.

ocean thistle
smoky niche
#

nope

ocean thistle
# smoky niche nope

Possibly try using a VPN, or restart your router/modem, if all else fails you may create a ticket #network-support-old and our network person will assist you when they are available

smoky niche
#

Ok, thx

junior wing
#

Network person

ocean thistle
white hazel
#

Hi, please tell me what kind of hack I did? I record content on YouTube on your server, I do not use any programs or cheats. I can pass verification if necessary.

Appeal #c1dc1c

snow eagle
#

@ocean thistle have hacker

open grail
glass oliveBOT
#

Hey, @snow eagle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

open grail
cyan sail
#

little help some mf hard cheating

ocean fulcrum
glass oliveBOT
#

Hey, @cyan sail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

slate zenith
#

anyone know why the mondays leaderboards are not working ?

image.png
thorny dune
cyan sail
ocean fulcrum
cyan sail
#

Can someone help me cheaters are raiding me. I already despawned before restart tho

ocean fulcrum
glass oliveBOT
#

Hey, @cyan sail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

cyan sail
#

I already did the report when they kill u and click report

ocean fulcrum
#

Perfect. All we can do now is wait for an admin to check it. Thank you for your patience!

cyan sail
#

np, ty

cyan sail
ocean fulcrum
cyan sail
#

bet

slate zenith
unkempt yarrow
#

admin message me ive got proof of a cheater

#

!report

glass oliveBOT
#

Hey, @unkempt yarrow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

marsh fractal
#

US Mondays is broken

junior fog
halcyon flame
#

anyone having issues loading into US mondays?

rigid bear
#

YH

ocean fulcrum
#

It’s down, have forwarded to admins already

viscid vine
hollow tide
#

dan this is genchat tho

#

Fix rustoria us mondays or riot 😡

halcyon flame
ocean fulcrum
#

^US Mondays is booting now

rotund verge
#

lmfao are u THE lucky llama ?

#

@ocean fulcrum

ocean fulcrum
#

I wish

rotund verge
#

:/

#

were so back !

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smh the guy i was fighting got my kit cause i died from a imaginary wolf

shadow bison
#

When will the 2x leaderboards been fixed? It's been so long

left thicket
#

There is a cheater

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In rustoria eu Monday

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He shooted me from 200 meters with no night googles or a flashlight

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And no miss 3 head shots with a sar

thorny dune
glass oliveBOT
#

Hey, @left thicket

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

granite pollen
#

do you guys reimburse groups that lost stuff to hackers

#

because the guy just got banned but he took a jackie plus 2 full kits and a 2 rows of farm

dusty sorrel
#

Hello, I was unreasonably banned from the Rustoria sea long server today due to cheating, but I have never used any cheats, I have written an appeal on your official website so far they have not responded, I think they were banned because the electricity was turned off 3 times today, as a result, I disconnected from the server 3 times automatically, I'm asking you to unblock me.

velvet bloom
dusty sorrel
#

ok

bold mural
#

Yeah cool, f*cker started spamming in the chat "report f03us, report f03us", everyone reported me and I got banned and he instantly raided me - NICE SERVER

dusty sorrel
#

I will be waiting and I can also pass any check

velvet bloom
thorny dune
bold mural
#

Yeah coincidence, he started spamming "report f03us" and i got banned within 15 minutes

thorny dune
dusty sorrel
bold mural
#

fucking trash server banning based on report count with apeal taking 3 freaking days while others unbanned me insta, bye bye

velvet bloom
#

lol

thorny dune
static kayak
#

hello rustoria admins can someone please help me fix my graphics i was playing and my power went out and all of my settings went back to the default ones

#

now its blurry

#

i play on unknown graphics

thorny dune
#

For the blurry however, turn off "motion blur"

velvet bloom
#

Depth of Field too ^

shadow bison
#

When will the 2x leaderboards been fixed? It's been so long

thorny dune
shadow bison
#

It's the same response from like 3 days ago :/

#

Appreciate it though I suppose

thorny dune
empty grove
#

yo berch idk if u do tickets on the website but theres kids blatantly cheating so if u could like look or get someone to would be much appreciated

thorny dune
empty grove
#

sounds great

shadow bison
thorny dune
ashen veldt
#

76561199639470272

slow vapor
#

!appeal

glass oliveBOT
#

Hey, @ashen veldt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorny dune
fringe mortar
#

berch

#

how long untill i get unnbanned

#

i was in team with akte we did not know he was cheating

#

i made an appeal

ocean fulcrum
#

Most likely also 7 days^

fringe mortar
#

aight thanks bro

vapid kindle
brazen maple
#

hello. i was banned for playing wish a cheater but i just met them and was told to join the team. i had no idea, i simply thought we hated the same neighbors

ocean fulcrum
#

!appeal @brazen maple

glass oliveBOT
#

Hey, @brazen maple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worthy bronze
mellow cloud
#

my team was mid raiding a base and i got banned for no reason no one else on the team was banned only me

#

no one was cheating or hacking

#

can someone help me out

lyric basalt
glass oliveBOT
#

Hey, @mellow cloud

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy ridge
#

!appeal

glass oliveBOT
#

Hey, @dreamy ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tulip ledge
#

!REPORT

glass oliveBOT
#

Hey, @tulip ledge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

naive ember
#

is association ban 1 week?

lyric basalt
near vault
#

Is there a section on the discord that shows map voting?

ocean fulcrum
glass oliveBOT
#

Hey, @near vault

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

ocean fulcrum
#

On the website

gusty plank
#

who was cheating on my team?

ID: 76561199130240207

gaunt apex
#

Hey I got banned for playing with cheaters and I didn't know they were. here's my steam id if any admin could help me: 76561199084184378

ocean fulcrum
#

!appeal @gaunt apex

glass oliveBOT
#

Hey, @gaunt apex

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gaunt apex
#

I did already

gusty plank
#

me as well 👍

ocean fulcrum
raven mist
gaunt apex
#

ok, thank you

rough crag
#

Please help me, I flew on a copter with a timemate, I flew out of the game, I'm going in completely, it writes dissect hacking, that is, it was banned, I don't have cheats

ocean fulcrum
glass oliveBOT
#

Hey, @rough crag

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rough crag
ocean fulcrum
gusty plank
upper stump
#

I was playing with a random guy who asked to team but he was cheating and i didn't know how is this my fault if i didn't know???

gusty plank
# raven mist “protonicwater”

I do have a question - Since I usually play with LFG will this ever be wiped from my profile or is the log permanent even if appealed?

torn pine
glass oliveBOT
#

Hey, @upper stump

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gusty plank
junior heath
#

cheater

glass oliveBOT
#

Hey, @junior heath

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

junior heath
#

Cheat on mondays, where is my support pls

glass oliveBOT
#

Hey, @junior heath

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

cobalt tiger
#

admins are u awake or what

#

rage cheaters on 2x eu

#

we reported muitple times they flying and killing all in 200m distance

#

this is so shit!!!

crimson tinsel
#

any admin are free right now? us monday has a cheating that need attention

gusty plank
#

How long do bans stay on profile if appealed

crimson tinsel
#

@mellow tundra Ticket #a6669d

ocean fulcrum
hybrid rover
#

says "Couldn't download level: name of the map (cannot resolve destination host)
just upgraded from a3900x to 7800x3d and upgrades my ram and motherboard as well, this didnt used to happen
I can still load into some servers though

dry carbon
#

Worst admins 2*Vanilla only headshot

lyric basalt
dry carbon
#

Yes i made. They have already raided almost whole server XD

dark radish
umbral tusk
#

how do i get verified ?

formal radish
#

us low pop down?

smoky cape
glass oliveBOT
#

Hey, @umbral tusk

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

umbral tusk
#

i diddddddddddddddddd

smoky cape
umbral tusk
#

im in the ukn and did /auth

#

i did it

#

i linked steam

frosty laurel
#

any admins?

#

@fossil igloo

#

admins?

#

there is a cheater in eu mondays

neon gale
#

76561198153833965 hcker

20250101142004_1.jpg
open grail
glass oliveBOT
#

Hey, @neon gale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

rough summit
#

no admin online?

stiff widget
rough summit
#

cheater just literally countered our raid, and we lost boom because of it

glass oliveBOT
#

Hey, @rough summit

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

rough summit
#

made ticket

stiff widget
#

Thanks we will look into asap

rough summit
#

now he run away, wr tried to fight him as much as possible

#

but he killed us like 10 times thourgh textures and run away

#

yesterday you guys did superior job, you banned guy 2 minutes after i reported him, so i got all boom back, today its literally same cheat, multiple bullets at once, shooting before seen, private everywhere

trim garden
#

!map

glass oliveBOT
#

Hey, @trim garden

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

left thicket
#

Rustoria eu monday it has been downed for 10min

prisma crow
#

Anyoneone know which time Eu low pop will wipe tommorow?

glacial herald
prisma crow
brittle epoch
#

can i report peopel for racism?

thorny dune
thorny dune
fiery kraken
#

hi

plush current
#

hello

long wren
#

hello

willow hinge
#

krazy

somber portal
#

hello eu monday cheating 76561198929865228

#

@@thorny dune

long wren
glass oliveBOT
#

Hey, @somber portal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

somber portal
#

is reported

#

can fix it fast sir

dreamy hill
blissful arrow
#

Report hackers

glass oliveBOT
#

Hey, @blissful arrow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dreamy hill
viscid vine
glass oliveBOT
#

Hey, @dreamy hill

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy hill
#

it is vpn banned

viscid vine
ocean fulcrum
#

^Usually VPN bans are much faster even so don’t worry😁

dreamy hill
ocean fulcrum
#

Unfortunately I can not, you’ll need to wait for an admin to review it. Thank you for your patience.

dreamy hill
#

ok thanks

sly nest
#

Might be a stupid question but is it BP wipe tmr on EU main?

ocean fulcrum
#

!force @sly nest

glass oliveBOT
#

Hey, @sly nest

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

sly nest
#

Thanks boyo

#

When abts does the map get shown on wipe or before?

split pebble
#

Good morning the last time i have asked they've mentionned to me that it take maximum 3 working days for your appeal to be taken care off but it's 4 days and didn't get any return could you please do anything about this ?

frigid trail
runic marlin
#

And yesterday isn’t a working day really

summer burrow
#

76561198113144239 cheating

slow vapor
glass oliveBOT
#

Hey, @summer burrow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

pliant plaza
#

I got instakilled by player without any weapon on EU Long and i cant find player in ticket browser

slow vapor
pliant plaza
slow vapor
#

press F1 and check the message there

#

you should see the "killed by" and the steamID

pliant plaza
#

there is nothing

#

in the console

junior fog
#

just to double check, does the mondays server sstill wipe on force or next monday ?

cursive kayakBOT
#

@junior fog

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1735844400:F> (<t:1735844400:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

junior fog
#

the US one says monday

cursive kayakBOT
#

@junior fog

:flag_us: US Mondays

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1735844400:F> (<t:1735844400:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

junior fog
slow vapor
#

Force wipe is different from scheduled wipe

junior fog
#

in server info it says "Next Wipe: Monday, 6 January 2025 20:00 (in 5 days)"

#

i ddint think it was right. but you may wanna fix that XD

slow vapor
#

If you see at the 3rd line there:
All servers wipe for force: local time

pliant plaza
#

dexian rock is not showing in killed by info display after death?

slow vapor
pliant plaza
#

and how was that insta kill with full HP bucket in the head

junior fog
slow vapor
#

I see your point, someone may miss that line. Thanks for the feedback 🙂

rancid sail
#

hey just wanted to ask, will i be notified somehow when the banning admin has reviewed my ban appeal?

ocean fulcrum
rancid sail
#

ok thanks

ocean fulcrum
fast kraken
#

A Person dmed me on Steam claiming hes an Admin on Rustoria and asked me if i mind helping him on a Vote Skin with like Twitch Drops... I asked him if hes official and he said yes yes hes gonna give me VIP and shit.. hes not responding ig a scam, can someone proof that hes real or fake?

ocean fulcrum
#

!scam @fast kraken

glass oliveBOT
#

Hey, @fast kraken

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

fast kraken
ocean fulcrum
#

Its best if you report him yourself

fast kraken
#

like from the "Scammer"

fast kraken
viscid vine
fast kraken
#

Yes already done (i mean Steam Chat from Rustoria)

ocean fulcrum
#

Perfect thank you

cyan sail
#

I got that messaage also.

quick bluff
#

Ticket #d33769 admins check ticket, rage cheating.

#

QUICK

#

thanks admins!

gusty knot
#

Appeal #d076fd plsssss

remote mulch
#

how to unlink discord?

long wren
glass oliveBOT
long wren
gusty knot
#

kk

full sable
#

Verify

teal fern
#

is us mondays down

long wren
sly nest
#

what time does eu 2x wipe?

#

UK time

earnest crescent
#

Even though I cheated on the server, I was banned. I wasn't even in the game when I was banned.

torn frost
#

How do you cancel vip? The website hasn’t worked for days it just has some loading screen when I try to view my profile

torn spear
spare widget
long wren
spare widget
glass oliveBOT
spare widget
dull adder
#

how to report cheater?

steel relic
#

!support

dull adder
#

!support

ocean fulcrum
glass oliveBOT
#

Hey, @dull adder

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

verbal pollen
glass oliveBOT
#

Hey, @torn spear

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

sly nest
verbal pollen
#

Fun fact: None of the actual Rustoria staff have "Rustoria" in their Steam usernames. If you see that, it's 100% scam.

rancid sail
#

hey my apeal just got accepted and im still not able to conntect to the servers as it thinks im still banned

long wren
#

spamming connect

hearty fulcrum
rancid sail
#

im here now sorry for not seeing it earlier

untold spear
#

there is an team of 3 cheaters on x10 how to report them???

#

only f7???

verbal pollen
glass oliveBOT
#

Hey, @untold spear

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

earnest crescent
#

yes

verbal pollen
#

@untold spear you can still report on the site! Please follow the instructions above. If you're uploading clips and get told to stop spamming tickets, it's because the videos are too big, so post those to streamable/youtube/twitch and then put links to the videos in your ticket. Thanks!

earnest crescent
#

tr

#

but i understand

#

im banned for cheating

#

but im not cheater

hearty fulcrum
#

did you make appeal?

#

did you write appeal?

#

@earnest crescent
the admin who banned you needs to see appeal
i cannot help you. only admin who banned you.
you can speak to that admin in the appeal

#

seni yasaklayan adminin itirazı görmesi gerekiyor
sana yardım edemem. sadece seni yasaklayan admin.
itirazda o adminle konuşabilirsin

earnest crescent
#

76561199473487429

hearty fulcrum
#

hangi yönetici olduğunu söylemiyoruz ancak itirazda onlarla konuşabilirsiniz

sturdy zealot
#

For 7 days there has been no reply to the ticket on the site

#

wtf rustoria ticket so so so bad

#

admin so so bad

#

wtf is this

hearty fulcrum
sturdy zealot
#

#bd2893

stray roost
#

I found a cheater

#

What do i do?

sturdy zealot
#

bro wtf is this,Isn't that your job?

#

RUSTORİA TİCKET SYSTEM İS SO SOOOOO SOOOOOOOOOOOOOO FUCKİNG BAD

#

7 DAY BRO 7 DAY

verbal pollen
glass oliveBOT
#

Hey, @stray roost

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

sturdy zealot
#

7 DAY BRO 7 DAY

#

İ WAİTİNG

hearty fulcrum
#

As for your appeal, I will let the admin in charge of your ban know that you are waiting

#

It is the holiday season, so many of us are busy with family. We appreciate your patience.

sturdy zealot
#

bro 7 days

#

global wipe tomorrow

#

but I'm still waiting

hearty fulcrum
sturdy zealot
#

I don't think he'll see it. He hasn't seen it for 7 days.

#

very very bad ticket system

shy remnant
#

Happy new year

#

PS: Answers to ban appeals are given between 1-3 business days, can be more or less depending on the situation. It’s been 3 business days just yesterday (today is not a business day). During these times (Christmas, new year), people are busy you know. 🙂

cyan sail
#

Question, Can you guys look at this clip of this dude who just killed me. It's pitch black outside middle of the night. He sees me clear as day. No NVG'S or anything. I think he's using reshade.

hearty fulcrum
cyan sail
#

!ticket

glass oliveBOT
#

Hey, @cyan sail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

loud aspen
#

HI guys is the Wipe of 2x tomorrow is No Bps

hearty fulcrum
fair heron
#

Hello my friend recently got banned for "hacking" when he tries to join in on the server of Rustoria US MAIN but no one else on our team got banned we know its a glitch can someonme please check his ticket?

covert pecan
#

Yo unban my friend

#

He wasn’t hacking but you banned him for hacking

#

Pls unban him in time for force wipe

hearty fulcrum
fair heron
#

we did no one is answering

#

can someone check out the ticket

fair heron
elfin mountain
#

Hey

fair heron
#

he put his ticket under the bug

elfin mountain
#

i was just banned for getting shown a base?

fair heron
#

this is the 1st time you guys do this to us we all have VIP

fair heron
elfin mountain
#

i feel bad they were just showing me a base lol

covert pecan
#

Can someone help us

fair heron
#

please someone help us where are admins?

hearty fulcrum
#

can you all write your steam IDs, and i'll take a look

#

profile link is fine as well

fair heron
#

okay one second]\

elfin mountain
#

okay

faint kettle
fair heron
#

he is the person we are talking about

covert pecan
#

@faint kettle he’s my friend pls help him

fair heron
elfin mountain
elfin mountain
pastel temple
#

?? was kinda not cool

elfin mountain
#

yeah bruh had no idea you guys would get banned for showing me your base i feel bad

stoic basin
#

i literally lost sar, thompson, beancan, satchel charge, med blueprint on eu mondays

#

how does that even happen

elfin mountain
#

@hearty fulcrum

elfin mountain
runic marlin
#

She'll have a look be patient

covert pecan
stoic basin
#

how can i lose my blueprints i dont get it

hearty fulcrum
#

as trashy said, i'm already looking. there's no need to ping me 3 times. be patient.

elfin mountain
#

srry

teal fern
#

Can we get a rollback on us mondays

#

wtf is this lag, i got ran over by a fkin train

runic marlin
hearty fulcrum
teal fern
#

I know, this server is shitty. It lags every. single. day.

elfin mountain
#

n i looked got banned

stoic basin
elfin mountain
#

i dont play much on here maybe once before

hearty fulcrum
#

sunnyd, this is fixed for you now
please wait 15 minutes before you try to connect again @faint kettle@covert pecan@fair heron

hearty fulcrum
#

you all need to make an appeal and wait.

pastel temple
hearty fulcrum
#

your ban does not seem to be an error, so your next step is to make an appeal so the admin in charge of your ban can see it.

elfin mountain
#

okay dont understand why you get banned for showing someone a base?

pastel temple
#

lmfaooo wonder wny your pop is 8 or 10 lol this shit prob why

hearty fulcrum
#

if you had been simply showing the base, there would not be a ban. you can make an appeal to explain your situation to the admin and wait. i am not the admin who banned you, so i can't make a decision regarding your ban.

pastel temple
stoic basin
#

?? what are u getting personal for lmao

elfin mountain
#

dosent make any sense why id be banned for looking inside a base i was allowed in it would make sense if i joined a group or something but i only looked at the base and got banned for what looking at something

#

what if someone guesses a code is that going to ban them

#

so if i go guess your code im getting banned

wispy dirge
#

If you auth on anything in the base you run the risk of being banned on the team limit servers.

Pop in an appeal and it can be looked into. shouldn't be too long on the appeal.

pastel temple
#

im not going through a 12 step program for a rust unban for some fuckm shit on a 8 pop server lol yall got it

elfin mountain
wispy dirge
#

If you choose to not appeal then you will be auto unbanned after wipe.

teal fern
#

CAN WE GET A SERVER RESTART ON US MONDAYS THIS SHIT IS CRAZY

pastel temple
wispy dirge
#

Have a great day.

sacred escarp
#

I just lost an entire kit due to server lag on Us Mondays

pastel temple
long wren
#

👋

fair heron
wispy dirge
sacred escarp
#

US MONDAYS NEEDS SOME HELP THIS IS TERRIBLE

teal fern
#

BRO SOMEONE DO SOMETHING

#

pls lol

dull adder
#

I need support from staff ASAP

pallid geyser
#

lag is unplayable

wary osprey
#

us monday lagg? server crash ?

halcyon flame
#

hey staff, US mondays crashed again

sacred escarp
#

Can we do something about this lag HOLY

halcyon flame
#

its facepunch, not rustoria, a bunch of servers and going down and lagging to shit

sacred escarp
#

Second time in less than a day

halcyon flame
#

yeah, cause of facepunch

shy remnant
halcyon flame
#

lol

runic marlin
hot tusk
#

Why do I get this even though I don't cheat? Can someone help?

image.png
runic marlin
glass oliveBOT
#

Hey, @hot tusk

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout vapor
#

why cant i visit rustoria website it just black screen

long wren
#

It works fine for me

runic marlin
ocean fulcrum
#

^ Switching device also can help at times

cyan sail
#

how come sometimes if I have rust on my main monitor and then i click off of to my second monitor to check discord my mouse gets the blue spinning circle when i go back to rust and sometimes crashes?

dull adder
#

I NEED SUPPORT ASAP, PLS CONTACT ME STAFF!!!!

ocean fulcrum
dull adder
ocean fulcrum
#

What for?

#

You can always wait for an admin to see your message here but I might be able to help you.

hearty fulcrum
cyan sail
#

is it bp wipe tmr?

dull adder
dreamy sparrow
hearty fulcrum
cyan sail
muted tide
#

Hi can i somehow report cheater here<

#

??

verbal pollen
glass oliveBOT
#

Hey, @muted tide

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dull adder
#

Runing naked, friendly geared guy invited to team, find out that he is cheating, reported, get banned as well, apealed, waiting 3 days to unban. Best server, never report cheaters

charred pumice
#

is the wipe tommorow at 3pm or later?

ocean fulcrum
glass oliveBOT
#

Hey, @charred pumice

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

charred pumice
#

thank you very much

ocean fulcrum
#

No worries

steady knoll
#

Preciso de ajuda

onyx wave
#

!appeal

glass oliveBOT
#

Hey, @onyx wave

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fervent pelican
#

how to report someone

ocean fulcrum
glass oliveBOT
#

Hey, @fervent pelican

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

versed tiger
#

Anyone able to assist me or talk about what's going on with my situation?

verbal pollen
versed tiger
verbal pollen
versed tiger
#

Because if this isn't resolved soon i'm just going to refund my vips and never play on here again.

verbal pollen
versed tiger
#

I've been extremely patient with all that has been going on, and the way i've been treated hasn't been professional at all.

#

No explanations, no comments, no coversation, just an automated message.

verbal pollen
#

The patience is very much appreciated! Our Admin team is doing their best to get through all the appeals that have come in. Thanks for hanging in there while they're helping everyone with their appeals in the order received.

versed tiger
#

Purposely making me miss force is foul

verbal pollen
dreamy estuary
#

is there a way so i can get whitelisted to play on geforce now

#

i keep getting kicked for vpn

versed tiger
cyan sail
versed tiger
cyan sail
#

.

verbal pollen
versed tiger
dreamy estuary
#

please someone help

versed tiger
#

thank you for getting rid of that pest @verbal pollen

verbal pollen
versed tiger
dreamy estuary
#

CAN SOMEONE HELP ME!!!!

verbal pollen
dreamy estuary
#

so i cant play on the servers

verbal pollen
verbal pollen
versed tiger
raven mist
versed tiger
raven mist
#

Its pretty simple "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

#

Getting caught playing with a cheater will get you banned

versed tiger
raven mist
versed tiger
#

Never had a ban, mute, or any of the above.

versed tiger
raven mist
#

Same counts for your duo

versed tiger
raven mist
dreamy estuary
#

ok i got it working

#

i need someone to play with now

verbal pollen
cosmic oak
#

can i report cheater to admin here?

vale tendon
glass oliveBOT
#

Hey, @vale tendon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

near halo
#

help <@&274971100184576010>

#

someones cjeating and i dont have clipping

open grail
glass oliveBOT
#

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

near halo
#

!report

glass oliveBOT
#

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

near halo
#

watch himhe has esp

open grail
verbal pollen
# near halo watch himhe has esp

Please don't call out cheaters by name/number here or in game chat. This can cause them to toggle off and makes the Admins' jobs harder. Thanks!

hearty fulcrum
astral torrent
#

why does it say i keep getting disconnected for hacking when ive never even played a rustoria server in my life

#

how can i appeal

pliant swallow
#

!appeal

glass oliveBOT
#

Hey, @pliant swallow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

maiden night
#

Hello I keep getting added on steam by an account called " Rustoria | WK " just wanting to know if this is a staff member or something on here or a scammer thanks.

hardy tangle
#

its not

#

Rustoria | _Aqua sent me a message asking me to vote for a AK skin and saying they can give me VIP on a server for proof

#

defo scam if they send a link DONT CLICK IT

maiden night
#

Yeah I'm pretty aware on how scams work 😅 thanks, I'll block them then 🙂

hardy tangle
#

just letting you know 🙂

maiden night
#

Cheers

shadow bison
open grail
glass oliveBOT
#

Hey, @maiden night

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

maiden night
#

👍

verbal pollen
#

Fun fact: No staff on Rustoria have "Rustoria" in their Steam username. If you see that, you know it's 100% a scam.

#

Please report to Steam!

west osprey
#

whats up @frank flicker

frank flicker
#

i didnt realize i was still here, just wanted to discuss why it says im ban evading on my account! i only have two and it says im evading ban on btoh @west osprey

west osprey
#

steam ID?

frank flicker
#

happy new year 😄 I have already submitte an appeal with further evidence, one moment for the steam ID

#

@west osprey 76561198885948153

west osprey
frank flicker
#

76561199753555293

#

@west osprey

uneven marsh
#

I have Been a chat mod in the past but took a brake from rust and now I want to be chat mod again but when o try to go on the form it says Blocked from form what can I do

west osprey
west osprey
frank flicker
high latch
#

is thier anyway for me to get unbanned by playing with a hacker i didnt know he was cheating @west osprey

#

ive had already submitted an appeal

west osprey
frank flicker
#

I only have ever owned two

#

@west osprey

astral torrent
#

how long does support usually take

#

i made a ticket an hour ago

west osprey
west osprey
frank flicker
#

Logan and White Thoroughbread

astral torrent
#

network ticket

west osprey
frank flicker
#

Timmy?

west osprey
frank flicker
#

thats the only name ive also used

astral torrent
#

but its kind of not an appeal i dont know what it is

#

more of a glitch that doesnt let me join

west osprey
astral torrent
#

i dont know what that is i just got steam

#

my username?

west osprey
glass oliveBOT
astral torrent
#

oh ok

#

76561199810538412

west osprey
astral torrent
#

just my brothers acc

#

and mine

west osprey
astral torrent
#

hold up let me ask him

#

his name is oilrat on steam

west osprey
astral torrent
#

im not on his account

west osprey
# astral torrent im not on his account

Unfortunately I don't believe you're going to be able to prove that. You can come back and appeal when "your brothers" account has been banned for 180 days

west osprey
frank flicker
#

Ive always been honest

astral torrent
west osprey
west osprey
frank flicker
#

what other accounts are there? im so lost

west osprey
frank flicker
#

will do

astral torrent
near halo
#

can i change my vip

#

i bought it as a gift but i want it

long wren
slow fulcrum
#

pls check KW_GTR on eu x2 vanilla rage cheating

celest hatch
#

<@&874995535881326632> there is people acting like you admins tell people to vote for a skin so yall get it on twitch and he hacks in peoples accounts one them are rustoria Zerkees_

mellow tundra
#

They’re quite persistent unfortunately, despite action we take

#

Best bet is to block and move on

celest hatch
#

they just got in my acc but i changed the password faster lol

#

just faster ig

near halo
#

can someone help in my ticket

celest hatch
open grail
glass oliveBOT
#

Hey, @slow fulcrum

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

grand zephyr
#

hi

steel relic
#

I'm not a hacker. Why ban me

#

I've filed an appeal, but he's not giving me an answer

#

76561199381383994

quasi sage
#

Both of my ban appeals have been accepted and I still cant play

#

Appeal #d8b60e

#

Appeal #76f001

high latch
#

how long is an appeal my ticket has appealed but im still banned

open grail
willow beacon
#

Rustoria Admin
• 12/15/24 at 10:39 AM •
Admin
Hola,
Tendrás que apelar a EAC porque su cuenta ha sido baneada por EAC. Si EAC aprueba su apelación, puede informarnos nuevamente a través de Discord para explicar tu situación nuevamente. Si no se aprueba, tendrá que esperar hasta que la prohibición del juego tenga al menos 180 días antes de poder volver a jugar.

Mi apelacion de EAC fue removida como podria hacer para que revvean mi situacion

west osprey
quasi sage
#

Sir

west osprey
quasi sage
#

Im having problems playing, I was banned and both of my appeals were approved and when I load in I am kicked for #hacking even though both my appeals have been banned

#

And im on my new pc I got for christmas so I dont understand why its kicking me

west osprey
quasi sage
#

I only have 1 account

west osprey
quasi sage
#

79ms and my brother plays rust too

west osprey
#

mhm

quasi sage
#

here is my borthers account

west osprey
#

Bennett it seems we are quite some distance here from being honest about the list off accounts you have. You are not permitted to play here.

quasi sage
#

Yo what

#

im so confused ive never cheated Ive only ran my vpn and my discord in the background

#

and you please tell me the account it is saying

willow beacon
#

Hello, I would like to know how to get my ticket reviewed, since my sanction at EAC was removed, and you told me that when you lift me, I will talk to you

quasi sage
#

is it the bowq account?

west osprey
quasi sage
#

@west osprey

#

is it this bowq account

willow beacon
quasi sage
#

this is my other steam account

#

yo lorie

#

?

west osprey
west osprey
willow beacon
#

Thanks bro ! , do you have any idea how long something like this will take?

long wren
warm tiger
#

what are some good tips for learning how to control ak recoil standing

willow beacon
#

Thx bro good year

verbal pollen
verbal pollen
tacit cairn
#

when wipe rustoria sea main

#

???

long wren
glass oliveBOT
#

Hey, @tacit cairn

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

opal ingot
#

can anyone lmk which US long map is winning

reef moon
#

@tacit cairn i think today midnight right ?

#

server-info is showing wrong info ig

hearty fulcrum
#

all servers will wipe at <t:1735844400:f> (your local time) because it is a wipe forced by facepunch.
our developers are aware that some of the servers are displaying the incorrect time in #server-info apologies for the confusion
@reef moon

reef moon
crisp pike
#

what can i do if it says disconnected: connection attempt failed? when i try to join

spare elk
#

can i get the map homie

open grail
glass oliveBOT
#

Hey, @crisp pike

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

open grail
glass oliveBOT
#

Hey, @spare elk

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

vernal pebble
#

When is the wipe on eu long

open grail
glass oliveBOT
#

Hey, @vernal pebble

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

crisp pike
# open grail !network

i put that in the f1 console and says command not found cs i cant even see the ping of the server it stays loading and i cant join

open grail
#

in network support

crisp pike
#

ok thanks i did

cobalt goblet
#

how is that even possible that eu medium wipes b4 the force wipe and update?
should it be like that?

long wren
cobalt goblet
#

so the actual time of eu medium's wipe is 2pm est?

long wren
long wren
cobalt goblet
#

but why does it show like it is 12am?

#

in server info

long wren
cobalt goblet
#

ok nice

#

thx for the attention

warm tide
#

where can i apply for content creator?

viscid vine
warm tide
#

So i send private message to an admin right?

viscid vine
#

Yes

long wren
stiff widget
cinder kite
#

how do i go about getting a refund for vip

molten flicker
glass oliveBOT
#

Hey, @cinder kite

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

rich mason
#

!force

glass oliveBOT
#

Hey, @rich mason

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

earnest mauve
#

i cant make a ticket on support site

slow vapor
#

!force @lost hinge

glass oliveBOT
#

Hey, @lost hinge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

earnest mauve
#

just simply uploaded video, pressed next and then it went loading and came with this

#

i didnt refresh the page or spam a button nothing

lost hinge
#

Do I understand correctly, I am from Ukraine, therefore the wipe will be according to my time at 22:00? Thanks for the answer

viscid vine
slow vapor
viscid vine
#

You need to upload it to Youtube or streamable.

earnest mauve
#

yes, lol maybe handy to get rid of the option then?

viscid vine
earnest mauve
#

i understand that, but then remove the option that u can upload????

lost hinge
#

I'm sorry, it says that according to your time at 22:00, this is wipe time, when can I come in to play?

#

Another question: the wipe that will happen today, will there be any new wipes after it in the near future?

slow vapor
#

After you upgrade the client and the server are up you will be able to play, yes

lost hinge
#

that is at 22:00?😆

slow vapor
#

As the message says, all servers wipe according to scedule with a few exceptions

#

if that what's your local time says then yes, the time you see in that message is auto-converted

lost hinge
#

There are no questions on this issue, thanks for your help.

earnest mauve
#

im sorry is there someone from management available?

viscid vine
earnest mauve
#

sorry, youre not from managment

#

someone being racist af in voicechat, i recorded it and made a ticket and u say we dont moderate voicechat

safe bronze
#

bro

#

how do i know if i got the vip or not ?

viscid vine
viscid vine
safe bronze
#

oh ok

earnest mauve
#

my message got deleted, so u say its okay to say ; youre a dirty fking n word in voicechat?

#

is that what you are saying?

viscid vine
#

I didn't said it's ok, we just don't moderate the voice chat.

earnest mauve
#

ridiculous

raven mist
#

We dont moderate voicechat

#

We never have

#

So yes, the reply you got on your ticket is correct

safe bronze
#

how long this usually takes ?

#

reviewing payments tickets.

long wren
safe bronze
#

❤️

#

thanks guys, however i hope it solves before force wipe

#

otherwise will be wasted money that's it

#

1 more question

#

if i got the receipt on my email it means everything is ok with the payment but there's something worng with delivering the vip right?

long wren
safe bronze
#

i dont even know if i got the vip or not,

#

it doesnt show on Purchases history

long wren
safe bronze
#

it's still normal color

true finch
#

is the eu servers force wipe on 16;00 or 20:00?

#

!force

glass oliveBOT
#

Hey, @true finch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

viscid vine
glass oliveBOT
#

Hey, @true finch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

true finch
#

idk it says on server info 16:00 but its always 20:00 so idk

long wren
safe bronze
#

its says locked for financial transaction.

long wren
#

ah

safe bronze
#

it got taken yes

long wren
safe bronze
#

ok thanks

sharp thunder
#

Hello, I was just banned, I did not have time to log on to the server as I was banned again, but for the reason of ban evasion. Please find out what 's the matter. Since it's a vape today. I can't file an appeal on the website, he says that I've already been banned. my profile . https://steamcommunity.com/profiles/76561199350827631/ . my ID is 76561199350827631

ocean fulcrum
glass oliveBOT
#

Hey, @sharp thunder

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sharp thunder
#

I can't appeal on the website. He's already been banned

tropic loom
#

My ban will end 15 minutes after the global wipe. Can you guys expire my ban 30 minutes earlier to join the global wipe?

teal thunder
#

can i apply for vpn?

sharp thunder
#

I can't appeal on the website. He's already been banned. Hello, I was just banned, I did not have time to log on to the server as I was banned again, but for the reason of ban evasion. Please find out what 's the matter. Since it's a vape today. I can't file an appeal on the website, he says that I've already been banned. my profile . https://steamcommunity.com/profiles/76561199350827631/ . my ID is 76561199350827631

thorny dune
thorny dune
sharp thunder
#

thank you

tropic loom
thorny dune
tropic loom
#

Thank you so much 😊

near halo
#

hi may i please transfer vip to another account i havent loaded in to server yet?

steep hull
#

But fr will the srv wipe art 21 or 18:00 just cant get the awnser

storm mango
#

i got perm banned for something i didnt do

#

pls help

gleaming compass
#

You did it

storm mango
#

me?

slow vapor
glass oliveBOT
#

Hey, @storm mango

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

slow vapor
valid granite
storm mango
#

I DID

#

you litterally said no

#

and i cant appeal again

slow vapor
#

If your appeal was denied then that's it I'm afraid

storm mango
#

wdym i litterally have 1.5k hours on your servers and i never even downloaded a hack

#

i just want to play rustoria

#

pls help

#

i'm not asking for much

#

you surely can help

slow vapor
#

I'm sorry I can't help you further, if your appeal was denied you need to wait for your ban to expire.

ebon peak
#

e yo dexian are servers force wiping today ?

slow vapor
storm mango
#

i'm perm banned

#

what do i wait for

ebon peak
#

awesome thanks man

long wren
gleaming compass
long wren
#

You don't need help anymore

storm mango
#

@dexian help me talk to the owner

gleaming compass
long wren
#

You don't need help

gleaming compass
minor tangle
#

<@&274971100184576010> what is the player limit at force for all the EU vanilla servers?

echo venture
minor tangle
hexed nimbus
minor tangle
#

i mean the server pop

hexed nimbus
#

Main around 850

minor tangle
#

and the rest?

hexed nimbus
#

Lower depends on server. Medium think it was like 5/550

long wren
cedar glade
#

there will be wipe on Rustoria servers today

ocean fulcrum
#

!force

glass oliveBOT
#

Hey, @ocean fulcrum

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

pliant swallow
#

@sturdy zealot i cant join the Voice support rn can i maybe help u here ?

near halo
#

any payment support on that can help me

ocean fulcrum
#

!vipissues @near halo

glass oliveBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

ocean fulcrum
#

That often solves things^

dull salmon
#

Hi.. When does the LOW POP EU server wipe today?

near halo
#

damn

ocean fulcrum
dull salmon
#

ty

near halo
#

i need my vip transferd

#

too bad for me

#

thanks anyways

ocean fulcrum
#

No worries

#

Well you can get it transferred if you accidentally bought for the wrong server

#

But in other cases unfortunately not

near halo
#

nah i gifted but i was tryna flip it to my acc instead of the acc i gifted

ocean fulcrum
#

Ahh shame

near halo
#

yea

#

thanks tho have a good night

ocean fulcrum
#

You aswell

safe bronze
#

can we have someone looking into payment tickets before force wipe ???

ocean fulcrum
safe bronze
#

i hope soo

ocean fulcrum
#

There are only a few admins who respond to payment support tickets, thats why they can sometimes take a bit.

uncut marsh
#

Where wipe in Rustoria Eu medium ?

ocean fulcrum
#

Sorry?

safe bronze
#

sorry

safe bronze
uncut marsh
ocean fulcrum
#

This automatically converts to your time zone

#

It is the same time as force wipe

still trail
#

Hey what will be the best choice of vanilla server for like 6-7 man group when we are under 1000 hours almost everyone and trying to learn?

viscid vine
pliant swallow
ocean fulcrum
ocean fulcrum
pliant swallow
#

Only 6 because he said 6-7 😂

still trail
# ocean fulcrum “Only 6” 😂

hmmm haha its like only 6 on first wipe day tho, we are playing in like 3-4 and sometimes we are at full for one hour a day and no one is that much experienced so its kinda hard to choose where to go

viscid vine
ocean fulcrum
#

let’s move to #general but id like to keep speaking about this

swift harbor
#

How do i claim the discord kit?

near halo
#

how do i change steam acocunt on the site?