support

[raven mist]

Its restarting

[gleaming compass]

cheers

[gleaming compass]

@olive fiber Asked for a kiss

[steel glacier]

Someone fix my lag isue its the servers fault

[raven mist]

Make a #network-support-old ticket

[steel glacier]

2000 ping

[earnest mauve]

when server crashes u get the advent calender thing again

fyi

another free L9 to roof camp

[tough lake]

check my ticket today please Appeal #44eee4

[stoic thistle]

Please be patient and an admin will assist you, thanks!

[tough lake]

I just get banned because my neighbor was a cheater and I don't want to get raided 🥲

[tardy plank]

i just got banned

[solid geyser]

!appeal

[glass olive]

Hey, @tardy plank

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy plank]

thank u

[solid geyser]

anytime

[devout python]

props for me 3 reports 3 hackers banned im a fbi admin ahahaha

[ocean thistle]

Great job! We appreciate your tickets. Thank you for helping us keep our servers clean.

[azure quest]

i was in the middle of the ocean when rustoria eu long made snapshot and now my boat dissapeared can i get it back?

it only gave a minute headstart i tried to make it to base but nope

[real notch]

something very similar happened to me on saturday night and still hasn't been resolved

[tough lake]

no way?

I gonna lose my base, i hope admin help me

[real notch]

I left my friend's team to join my neighbors team to be friendly and all his mates were disconnected already, and apparently next day i try to log in and I'm banned. like wtf

[real notch]

damn tough luck

[tough lake]

That suck

<@&274971100184576010> help us please

[rose briar]

!appeal

[glass olive]

Hey, @tough lake

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose briar]

!appeal

[glass olive]

Hey, @real notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[real notch]

I have appealed already

[rose briar]

Please make an appeal and our admin’s will try and solve the situation in a timely manner

[tough lake]

i already ticket but like you see i am not only 1 with problem and nobody help us

[real notch]

its been 2 days already

[tough lake]

2 day is crazy, nobody give a fuck abt you 🤣

[real notch]

i know and i payed vip

[tough lake]

play on another server fr

[real notch]

lol

[tough lake]

ahahaha, you will never get refund 🤡

[real notch]

hahaha

[verbal pollen]

Our admin team tries to answer tickets between 1-3 business days, barring anything that requires additional research/time. Please be patient, as tickets are handled in the order received.

[tough lake]

Don't reply like an npc, you really think i gonna wait 1-3? I have a fucking base in winter

[real notch]

can't you check mine now since its been a long time already and if not your gonna loose me to another server

[verbal pollen]

I don't have the ability to view tickets, sorry. I can only help within Discord. Tickets are a separate system.

[tough lake]

So dont waste your time to reply, we don't need you xD

<@&274971100184576010>

[real notch]

how is it possible you have no communication with the administrators??

[raven mist]

Stop behaving this way, you’ll need to wait like anyone else

No need to ping us either for appeals

[raven mist]

Appeals take 1-3 business days, like he stated very clearly

[tough lake]

Bro,i think they don't even get paid, they have fun sitting here 😂

[raven mist]

Move to #general with this attitude

[verbal pollen]

beat me to it. 😄

[real notch]

come on thats no way to treat your clients

[tough lake]

Help my friend, he pay ur fucking vip and wait 2 days

You don't respect players

[raven mist]

You’re very much not respecting us. Like Panda and i’ve said, appeals take 1-3 business days

Its simple

[tough lake]

Big error bro, never waste your money on that type of server

[raven mist]

Everyone’s have to wait

[tough lake]

Why are you here? Just go and check hes ticket

[real notch]

when have i not respected you? I just stated what my problem is because i need someone to resolve it. Now the hostile person is you

so I cant even talk about my issue?

[raven mist]

Talking about Sp

[shy remnant]

Move to #general , you've been answered already. Thank you

[tough lake]

That crazy you still here and write your stupid message, just help him

[raven mist]

Only the banning admin reviews the appeal

[raven mist]

Now sure how thats stupid, you’re just having troubles reading

[real notch]

YYou guys should employ more ppl or have AI to reduce wait time in ban appeals

[raven mist]

Send me your steamid

And ill forward it do the banning admin

[raven mist]

Having AI handle ban appeals is not something that would work

[real notch]

finally thats what your fellow admin should've asked 1 hour ago

[raven mist]

Who?

[tough lake]

You see how much you need to do for help, they just think abt money and not abt players

[real notch]

your being pessimistic. Try to find ways to make something work instead of instantly denying anything brought up

[raven mist]

Its just a fact

How is AI going to handle a ban appeal?

[shy remnant]

Money and bans have nothing to do together. It's not because you pay that you won't get banned or get a VIP treatment for appeals

[real notch]

i could explaiun but sincerely I dont wanna waste any more of my time

[raven mist]

Are you going to send me your steamid?

[raven mist]

Alright, have a great evening

[real notch]

yes give me a min

Steam ID: 76561198385545954

[tough lake]

I don't talk about VIP, why you don't pay more ppl? We play rust, why we need to wait 1-3 days? That not Ark or Dayz

[tough lake]

Of course you don't give a shit, but the players have the resources and they spend their time on it

[shy remnant]

Because as said, only the banning admin can review your appeal and they are not robots, so we take a range of 1-3 business days for investigation / answer

[real notch]

you could use ai to sort those bans that are more complicated from those that aren't like mine or SP's. And then focus on resolving the harder ones.

[raven mist]

Looks like you got banned for playing with “ KORI” and your ban will remain for 5 days

[tough lake]

So difficult to pay more banning admin on Fiverr?

[plain stirrup]

What if the person gets unbanned but there base has been raided by that time?

[shy remnant]

How would that even solve the problem ...

There can only be one banning admin, even if we recruit more admins

Like

[raven mist]

Yes , you’ll have a trustful admin community

[real notch]

I dont know that PERSON, as i stated he was my neighbor and i joined to be friendly with him. How should i know he was a hacker??

[tough lake]

Nobody give a fuck bro

[shy remnant]

Nothing we can do unfortunately

[raven mist]

You associated with a hacker

[north crest]

dont team with people you dont know

[shy remnant]

Alright, move to #general now. You've been answered your question already and asked multiple time to. Thank you

[raven mist]

Come back whenever you can be a decent human being

[real notch]

I interacted in game with him less than 2 minutes. How could I possibly know he was hacking?

[raven mist]

Dont team up with randoms

[plain stirrup]

I was banned but not given a reason as to why. When I made an appeal it said I was banned 16 months ago but I’ve been playing the same server almost 6 months now

[shy remnant]

Most likely a VPN

[real notch]

So what...now i have to wait a week to be able to play again just because a hacker invited me to his team? WHat the heck is this??

[verbal pollen]

Our rules (https://rustoria.co/rules/vanilla) state that it is not allowed to play with a cheater, even if you did not know they were cheating. It might feel unfair, but our rules are the way they are because even if you did not know, you still had an unfair advantage over other players. As one example, you probably did not die to the cheater and lose your loot like other players did which is unfair.

[plain stirrup]

Never used one or know how to use one. and only play US servers

[raven mist]

Correct

[real notch]

can't be possible I had nothing to do with him I even was playing with another team

[raven mist]

Either a VPN like piwel said or your ISP that likes to change your IP

Which is not something we can control

So you were very unlucky

[plain stirrup]

Is that something I can fix or be unbanned for?

[real notch]

I really hate ur servers now, I get unfairly punnished for over a week because of something i didnt do

[shy remnant]

!steamid

[glass olive]

Hey, @plain stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

“Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted”

[shy remnant]

• https://rustoria.co/rules/vanilla

[raven mist]

“Benefitting from the presence of hackers by association”

[real notch]

shenzy I had no idea......

[shy remnant]

^

[plain stirrup]

76561199262124958

[raven mist]

We cant tell for sure if you knew them or not. Hence why its a temp ban

[shy remnant]

Let me take al ook

[plain stirrup]

okay thank you

[raven mist]

Be more careful in the future

[shy remnant]

Solved, try again in 5-10mn

Was indeed ur ISP

[real notch]

cant u see that i just joined his team minutes before disconnecting and that i was actually in another team before, living in another base?

[shy remnant]

If you were only that, you would not have been associated ban, trust me

There is actually nothing to debate I'm afraid

[plain stirrup]

thank you for the help. i was unfortunately raided today because i got rust plus alerts, but how do i fix isp or avoid this from happening?

[shy remnant]

Unfortunately, nothing u can do. Maybe try to ask if you can stop having dynamic IPs to your ISP

[real notch]

But i got associated banned right?

[shy remnant]

Yes you are

Sorry, misswrote my previous message

[real notch]

ok well Its a shame it has to be like this... I really wanted to enjoy playing your server

thanks for your help

[raven mist]

It sucks we know, and you’re still more then welcome after the ban expired

[azure quest]

https://steamcommunity.com/profiles/76561199541427097 Cheater on EU LONG

[gaunt cairn]

I linked my steam account and everything how do i get the rewards now ?

[verbal pollen]

!report

[glass olive]

Hey, @azure quest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

!verify

[glass olive]

Hey, @gaunt cairn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gaunt cairn]

!verify

[glass olive]

Hey, @gaunt cairn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gaunt cairn]

thank you!

[verbal pollen]

Glad to help!

[gaunt cairn]

i might have to leave and rejoin dicord to get the dicord reward wont let me

!verify

[glass olive]

Hey, @gaunt cairn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lament wagon]

Hello I need help reporting a cheater

[devout python]

br long just crash

tf br

[drowsy cloud]

smoil on US Mondays has been blaring the alarm for the past hour but hasnt gone up yet

is there something wrong?

[normal orbit]

!report

[glass olive]

Hey, @lament wagon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cinder olive]

oi chat mod

[long wren]

?

[verbal pollen]

Oi Andre! 😄

What can we help ya with?

[devout python]

Mentira que o adm fala portugues duvido

[upbeat swan]

can a admin look at my ban so lost rn

[verbal pollen]

I know just enough Portuguese to be mildly amusing. But happy to try and help anyway

[long wren]

only banning admin can reply

[upbeat swan]

ok

[cinder olive]

how fun is that

[upbeat swan]

does that take a long timew

[devout python]

ahahahah portuguese is a little bit hard

[verbal pollen]

Make sure you have an appeal ticket in @upbeat swan if you don't already!

[upbeat swan]

gotchu thanks

[long wren]

!ticket please with steam64id

[glass olive]

Hey, @cinder olive

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cinder olive]

done!

[verbal pollen]

Thanks!

[cinder olive]

racist 2k24 so gay...

[dire wigeon]

<@&274971100184576010>

[thin plover]

@dire wigeon

[dire wigeon]

can we ban these cheaters

[thin plover]

lets take the habit of saying why we tag 20+ people

[thin plover]

!ticket

[glass olive]

Hey, @dire wigeon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dire wigeon]

i have proof

[thin plover]

that's great, put that in your ticket

[river bone]

/ticket

[glass olive]

Hey, @river bone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

you can upload your proof to YT or streamable and put the link in your ticket

[dire wigeon]

W admins

[hollow zenith]

I need help
vpn ban 76561198195622167
I've been appealing all day, but I haven't dealt with it yet😫

[dire wigeon]

u got proof

[ivory perch]

Hi appeals usually take up few days to be process please wait patiently

[hollow zenith]

I was just playing eu mian yesterday and it shows that I was banned in us long a month ago

Please review as soon as possible, my beloved house has been corroded

[lyric cipher]

hello guys

[ember pagoda]

what are the chances that i get unbanned before wipe?

i got banned for "playing with hacker" but i appealed it and showed my proof that i had no idea that he was cheating. is there an estimated time? thank you.

[shy remnant]

Having no idea that someone you associated with was cheating is unfortunately not a reason for an unban through an appeal

[halcyon lily]

admins can you check the appeal #fe5688 please

[shy remnant]

1-3 business days

Please remain patient

[halcyon lily]

ok thx

[ember pagoda]

i know but i also have proof

it was a dude from lfg and he even also admitted it, he was like sorry man i didnt know you guys what get banned, etc , etc.

[shy remnant]

I understand that, but as long as you were associated with them, you’re in fault

[ember pagoda]

i waws gonna link it to the appeal but there was no option to

[shy remnant]

As per as ou rules

[ember pagoda]

okk so you think im just gonna have to wait 6 days?

you think it will get denied?

[shy remnant]

Most likely to happen indeed. Please still wait for the banning admin to review your appeal

Include every details you want in it so they can review it knowing everything you’d like to share to them

[ember pagoda]

ok ya u know how it is tho, its not ur fault ofc but those lfg people be weird

he was cheating and got us banned Lmfaoo

[shy remnant]

Happens, unfortunately. Trusting people on rust has always been a big issue

[ember pagoda]

yah i just hope to play wipe with the boys on thursday

if not its all good but it would suck not to

[marble torrent]

Someone messaging everyone on steam from the group acting like a admin

[verbal pollen]

!scam

[glass olive]

Hey, @marble torrent

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[upbeat swan]

xpiwel can u look at my appeal

im lost its was from 19 months ago it says

[kind pine]

after 2days ago my appeal still pending

[hollow zenith]

me too

Last time it was resolved in two hours

[long wren]

only banning admin can reply

[long wren]

appeals take 1-3 bussines days

[remote oar]

SERVER OFF BR LONG

[verbal pollen]

Have sent a note up on it

Thanks!

[remote oar]

THX ADMIN 🙂

[quartz cliff]

br lomg morreu?

[flint patio]

f pelo br long

[quartz cliff]

kkkkkkkkkkk

[flint patio]

wipe confirmado

[jade reef]

rewipe br long?????

[flint patio]

fake news

[long wren]

crash server i think

[subtle monolith]

i have a hacker right at my base rn

reported him but hes still aimbotting and flyhacking

[alpine glacier]

Preconceito com os br kkkkkkkkk pprt

[subtle monolith]

rustoria main

long*

[long wren]

!report

[glass olive]

Hey, @subtle monolith

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle monolith]

Done, sorry idk how long it takes to review

[quartz cliff]

@long wren br long?

cade sumiu

[alpine glacier]

no meio da raid affs

[stable shore]

foda estavamos raidando e caiu

[alpine glacier]

tomara q não volte na madrugada pprt kkkkkkkk se não fudeu

[verbal pollen]

BR Long update --> #announcements message

[patent nacelle]

a gente tava arraidando os buludos cara servidor na mesma hora cai e aí é foda

[alpine glacier]

vlw

[patent nacelle]

tata

[alpine glacier]

eu

[patent nacelle]

sim

[alpine glacier]

oq?

[patent nacelle]

vou raydar sua base viu Tatá

[alpine glacier]

seu cu

raida ele tambem

[patent nacelle]

eu tô sabendo que você tem duas bases

[alpine glacier]

nossa q medo

raida la

[patent nacelle]

nem tenta esconder o lute que você tem

[jade reef]

cierren el orto monos sin evolucionar

[patent nacelle]

tata

[patent reef]

U U U A A A

[alpine glacier]

escondo não

[patent nacelle]

só fala é a hora que você vai estar online que eu não gosto de Raida ninguém em off

viooooooooo tata

[alpine glacier]

uhum

00:69 de sexta feira

pode ir la

[patent nacelle]

só falar o horário que eu vou chegar lá para raydar que você tiver online

[alpine glacier]

boa noite paraiba

fui

[patent nacelle]

kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

[iron zinc]

@mellow tundra it has been approved but i didnt got unmuted

[mellow tundra]

1 sec sir

[mellow tundra]

Try typing now

[iron zinc]

thanks pookie

[mellow tundra]

❤️

[urban mountain]

can i make another ticked for unban it wont let me on website

[digital rapids]

why i cant play br long??

[hearty fulcrum]

No, once your appeal has been answered, that is the final answer.

[hearty fulcrum]

The server host informed us that they are doing some maintenance.

#announcements message

[rugged agate]

Can someone help me
but its us man ban
i just play eu main

I appealed, but Mr. Luke did not reply to me

@hearty fulcrum

[hearty fulcrum]

What is your steam ID ?

Or you can send your profile link too

[rugged agate]

https://steamcommunity.com/profiles/76561199347992433/

[rugged agate]

this is me

[hearty fulcrum]

Please send a private message to @balmy cypress with the link you gave me above

The ban is because Luke needs to speak to you in Discord, so an appeal will not work.

[rugged agate]

ok, thx u

[keen pagoda]

Hey “splooge” on toria us Mondays day old account blatant cheating. Please ban

[long wren]

!report

[glass olive]

Hey, @keen pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[granite horizon]

How much for Br Long restart?

[viscid vine]

Usually it takes 15 minutes for a server to restart.

!report @edgy spoke

[glass olive]

Hey, @edgy spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

Don't call out cheaters on discord or in game.

[edgy spoke]

oh soryy im new to this

[barren sable]

Ther is a player i want to report and I think he has made his name undiscoverable. I tryped it in the rustoria finds player by server but it doesnt come up. is there a russia version of a y by a chance?

[edgy spoke]

do you guys need server name

[viscid vine]

You can copy his steam profile right from the game chat when he types.

[barren sable]

i found it.. it is the У letter

looks like a y

[barren sable]

He isnt typing but this is really weird. he found a way to be hard to report

[viscid vine]

You can also find him in contacts if he killed you.

[edgy spoke]

hey do need his name or you got it

[molten hawk]

Hey I think this cheater is on an alt account want his name?

[barren sable]

i do see him there but i cant get it to go to rustoria report

[edgy spoke]

oh dang

[viscid vine]

!report @molten hawk

[glass olive]

Hey, @molten hawk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

If you can acces his steam profile you can find out his steam id

[granite horizon]

i dont mean restart like reset, i say restart referd to be on

[molten hawk]

RYUK is a cheater on an alt account

[floral inlet]

hello admin, EU medium is not up again

Like yesterday it took 1 hour

[granite horizon]

is like br long

br long is taking 5 hours :p

[floral inlet]

wow

[granite horizon]

and i want to play

[barren sable]

Ive tried everything. its like his account is a ghost account

wait i think i got it

[verbal pollen]

Please put it in a ticket for the admins to check out!

[barren sable]

ok just did

[pulsar osprey]

can someone help me, a person with the tag Timka has glitched into my garage through a camper exploit and has completely griefed our garage and destroyed the camper

[humble moth]

I appealed the complaint. It's been three days. I haven't got a reply yet

[pulsar osprey]

our camper had a code lock so he shouldnt have been able to enter it and now he has three of my kits

im on rustoria.co- US Low Pop and im literally being entirely cheated out of hours of work

[verbal pollen]

!ticket

[glass olive]

Hey, @pulsar osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar osprey]

ive already posted a ticket and yall are claiming his name isnt a valid id

its why im here bitching now

his name is timka and ive tried posting tickets

hello?

[long ginkgo]

Can i ask why my ban length was increased after i appealed my ban?

it was 7 days then got upped to 30

[hollow zenith]

Please check it #4a40a7🙏🏻

[pulsar osprey]

im literally being robbed of hours of time and the only reply im going to get is "this person appears to be offline"

this is ridiculous

[verbal pollen]

If you have the steamID, that will work best.

[rugged agate]

@balmy cypress Sir, please check if the ban is correct. I have been waiting for you for a long time, please help me!

[pulsar osprey]

TIMKA 76561199787208435

i dont know what other information i can find on him

[verbal pollen]

Adding that to a ticket is helpful, please!

[humble moth]

i need help

[verbal pollen]

What did you need?

[humble moth]

I appealed the writ, but no one spoke to me

[verbal pollen]

I'm afraid you'll need to talk to the Admin who banned you, which is why we ask you to put in appeals. It can take 1-3 business days to get a reply.

I'm only a chat mod, so I can't help with appeals.

[slow vapor]

!report please don't call out rulebreakers in the chat

[glass olive]

Hey, @vital island

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[granite horizon]

Waiting for BR long :'c

[rugged agate]

I waited for three days and he didn't reply to me

[long wren]

you sent him a private message today

[rugged agate]

Yes. I sent it, but he didn't reply to me

[rugged agate]

Please help me, sir! I've been waiting for three days now

[gaunt raft]

Where brlong

[ionic agate]

[gaunt raft]

Give BR long back @ionic agate

[dense shale]

admin,

[ionic agate]

Soon, he is having surgery 🙏

[dense shale]

someone cheating, no dfollow up in the in game report

admin, please check, someone possibly cheating.

[gaunt raft]

https://tenor.com/view/mash-rubber-rubber-chicken-hawkeye-yankee-doodle-doctor-gif-27320582

[ionic agate]

If you have submitted a ticket it will be looked into ASAP

[dense shale]

still no follow up

admin?

he simply leaving the pc while running the script

[rugged agate]

Luke doesn't reply to me

I've been waiting for three days, please help me

[lyric basalt]

Please allow us some time to investigate

[lyric basalt]

Will let him know

[dense shale]

hes doing the same thing, in a 4 hrs straight jumping in fornt of vending machine. in outpost. SEA MAIN. Abusing vending machine.

maybe 5 hrs

[rugged agate]

Please help me relay Luke thanks

[dense shale]

he still jumping, when he was fall into bottom

[charred arch]

how do i report cheaters

[long wren]

!report

[glass olive]

Hey, @charred arch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dense shale]

adnmin?

[lyric basalt]

What

[dense shale]

admin? i have evidence..

he still jumping while he was fall to bottom..

[lyric basalt]

If you are referring to using an autoclicker to buy items in vending machines, that is not something we moderate

[dense shale]

he was autoclicker and auto jump to not let anybody using vending machine

[lyric basalt]

Feel free to F7 him

[dense shale]

already. no follow up. hes still here. he was abusing the vending machine about 5 hrs straight

[lyric basalt]

That’s not against rules

[lyric basalt]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[charred arch]

!report

[glass olive]

Hey, @charred arch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

@dense shale This extends to scripting, as scripting provides you with an advantage that you would not normally have. This includes scripts that are used to combat recoil

^ cheat and script rule

[dense shale]

hey marzy. i know abusing vending machine is not againsts the rule. but he abusing by using autoclicker/scripting/anything that work automatically

[fickle axle]

where br long

[lyric basalt]

#announcements

[fickle axle]

will force wipe @lyric basalt

?

[long wren]

nope

[fickle axle]

tks

[dense shale]

guys?

[vague trench]

!report

[glass olive]

Hey, @vague trench

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Wait for a response on your ticket

[dense shale]

hes still there.

[lyric basalt]

Please give us some time to investigate

[fickle axle]

how much time to br come back

[broken mason]

No ETA

[fickle axle]

ETA?

[stuck bison]

What is going on with EU Long?

[lyric basalt]

Still booting

Give it few mins

[stuck bison]

thank you

[fickle axle]

@lyric basalt how much time

[green chasm]

Why was my application not approved? My ticket number is Appeal #546b13

Is there an administrator who can answer me?

I don't understand why they banned me for 7 days and refused my appeal

admin？

Excuse me？

@lyric basaltCan you help me?

@wispy dirgeHi Bull Can you help me?

@gloomy sparrowHi Plate？

I've been on the channel for 10 minutes with no response from the admin

[lyric basalt]

If your appeal was denied then it’s final response

[green chasm]

I don't think it's fair, I didn't break any server rules

At least let me know who I'm doing this to

[abstract geyser]

where is BR LONG ?

[green chasm]

@lyric basalt

[subtle harbor]

админ есть баг, когда земля находится под водой и там живут люди AF14

admin there is a bug where the land is under water and people live there AF14

rustoria eu long

[green chasm]

The admin won't answer?

[light summit]

Hello. I believe Marzy has already responded to you above. It seems your ticket has already been responded to as well.

[dense shale]

excuse me admin? the person i've reported still abusing the autoclicker

been 2 hrs already

i have the video the autonomous running while he was not in front of the shop for about 5 mins

[deft frigate]

!ticket - make a general ticket on the website

[glass olive]

Hey, @subtle harbor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[minor anchor]

!report

[glass olive]

Hey, @minor anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[green chasm]

Administrators simply block players and don't answer questions?

I follow server rules, and you've banned me, so at least tell me who the hacker is?

I'm already offline and entering the game again shows that I've been banned for 7 days, which I don't understand at the moment

@light summit @lyric basalt

[deft frigate]

.

He has already answered your question

If he declined the appeal then you can't do anything about it

[patent nacelle]

servidor não vai voltar mais não é

[green chasm]

I buy VIP every month and the service of the server makes people feel sad

[deft frigate]

If you have been banned there is a reason for it

[green chasm]

I know they won't say why, but at least let me know who the hacker is

[patent nacelle]

desde ontem do Servidor caiu e nada ainda tem previsão não falaram ontem que em 5 horas estava voltando

eu acho que algum hack que derrubou o servidor e eles ainda não conseguiram resolver o problema

[green chasm]

I just figured out how do I hide from these hackers

[patent nacelle]

I think some hack took down the server and they still haven't been able to fix the problem

[deft frigate]

What does it say when you try to log in into the server?

[green chasm]

Play with hacker

[deft frigate]

Then you simply had a guy in your team ui that has been banned for cheating

Its on you to verify if your teammates arent cheating

[patent nacelle]

the server is back because it is not showing up for me

[green chasm]

I was sleeping, and when I came back into the game I was banned, so I needed to know who the hacker was so I could hide from the hacker

I own the inventory as well as the hours, and I won't allow hackers to play with me

@deft frigate

[deft frigate]

Then dont play with cheaters?

[patent nacelle]

Does anyone know if the server is back because I can't find it?

[deft frigate]

You have to talk to your teammates and stop playing with them if they are cheating

[midnight sky]

hi, where do I report cheaters?

[deft frigate]

!report

[glass olive]

Hey, @midnight sky

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[green chasm]

I need to know who the hacker is so I can avoid him

@deft frigate

[midnight sky]

Thx @deft frigate

[deft frigate]

Br long seems to be offline

[green chasm]

If you can tell me who the hacker is, I'm gonna get him off my team

[patent nacelle]

Does anyone from support know if there is a time to return to BR Long?

[deft frigate]

We do not share that information

[deft frigate]

#announcements

[patent nacelle]

😭

[green chasm]

If you can't tell me who a hacker is, can you tell me how to avoid playing with hackers?

[prime apex]

!report

[glass olive]

Hey, @prime apex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gaunt raft]

Hey Staff, i've a doubt

When server offline, does decay time runs?

[green chasm]

@west osprey

[undone oxide]

hello, such a problem when logging into the server kicks from it and writes hacking, although I play without cheats, what should I do?

[deft frigate]

!appeal

[glass olive]

Hey, @undone oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx dove]

!report

[glass olive]

Hey, @onyx dove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stuck bison]

Guys is the ping always that high on eu long?

[fickle ibex]

Hello good
There is still a long way to go until the Br LONG opens again

[meager trail]

how tf do i get unbanned

why am i banned for hacking

[gaunt raft]

https://tenor.com/view/doctor-marvel-strange-doctor-strange-dormammu-gif-14458231644202462803

<@&274971100184576010> I want to bargain

I give u 7500 Kwanza

You give back my BR LONG

We have a deal?

[pulsar trout]

!appeal

[glass olive]

Hey, @meager trail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy oracle]

<@&874995535881326632> 76561198374590621VPNban

[green chasm]

None of the administrators here can see our messages

[dense shale]

admin?

[ionic agate]

Nope

[hexed nimbus]

!appeal

[glass olive]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Admins can see your messages, but you need to understand that they are bussy with other things too.

[ionic agate]

Fixed

[ionic agate]

[ionic agate]

We are still waiting for the server to be restored, we will provide an update when one becomes available in #announcements

[stable flame]

hi, can you tell me why I'm being kicked off the server due to hacking

[quartz cliff]

Br long dead?

[hexed nimbus]

!appeal you have been banned

[glass olive]

Hey, @stable flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

#announcements

[quartz cliff]

Até agora nada?

[light summit]

If you were banned while playing on a team earlier, the quick answer to your question would be to have everyone in your team load into the server and screen share the message shown to them when loading in. This should tell you who was hacking. As for your question, it is every player's responsibility to pick their team mates wisely and exercise caution when playing in a team.

[sturdy oracle]

sir Fixed What does it mean?

[hexed nimbus]

infelizmente não, fique de olho em #announcements

[ionic agate]

You should be able to join now

[young bobcat]

IM BANNED FOR BAN EVASOIN FIRST TIME CONNECTING TO SERVER

[ionic agate]

!steamid

[glass olive]

Hey, @young bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[young bobcat]

!steamid

[glass olive]

Hey, @young bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant vale]

Hi! i was banned for playing with a hacker when i did not know the guy, i would personally like to clear up any miss understanding

if anyone could get back to me i would greatly appreciate it, thanks!

[unkempt lily]

You are not alone @pliant vale

[slow vapor]

!appeal

[glass olive]

Hey, @pliant vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant vale]

sent one! thank you for letting me know

[muted mantle]

Hey! How long does it take for a staff ticket to be looked at?

[slow vapor]

reporting rulebreak or appealing?

[muted mantle]

Uh applying for staff

[slow vapor]

it depends on the phase of the recruiting proccess

have you linked your discord?

[proud echo]

I can file a second appeal against the ban if the previous one was closed?

[muted mantle]

I think so

[slow vapor]

no, if your appeal was denied that is final

[proud echo]

what can I do to write a new appeal?

[slow vapor]

you can't appeal the same ban twice. you need to wait it out

[proud echo]

It's fine very nice server a even play with cheats

[fiery tundra]

servers is on?

[pliant vale]

i already submitted a appeal but how do i check how long im banned for

[slow vapor]

If it doesn't say on the reason, then you can ask that in your appeal

[pliant vale]

it didnt say how long but i already submitted an appeal

ill prolly just wait until someone responds to my appeal becuase its prolly longer than the wait time

[hexed nimbus]

"playing with" if its the first time then its 7 days but if it happend before then it could get more or eventually even a perm ban

[ember pagoda]

is there any way my ticket can get looked into before wipe

[pliant vale]

ive never played with one before and i didnt even know he was one so thats why i sent a appeal but thank you for letting me know

[ember pagoda]

i got a ban for playing with a hacker i didnt know he was cheating

if i can get unbbanned before wipe tomorrow thall be lit

i got 6 days remaining

[hexed nimbus]

knowing or not knowing usually does not mean a thing it sucks but in the end you did have benefit therefor the issue the whole team 7 days and the cheater a perm.

[hexed nimbus]

so 6 days to go no wipe tomorrow mate

[viscid vine]

It's your responsability to watch out who you are playing with, you can try to !appeal

[ember pagoda]

but how would i know he is cheating

[hexed nimbus]

#support message

[ember pagoda]

iiits not my fault

i wasnt the one cheating

[hexed nimbus]

still had benefit from him

[ember pagoda]

but he was shit

[viscid vine]

For your safety do not invite randoms in your team, or give base codes, you can live close to random people but it's better to be safe.

[ember pagoda]

he died the most so we rlly didnt bbenefit and i had no clue he was cheating i even got proof

[ember pagoda]

its ok i guess i will wait 6 days but that sucks

[hexed nimbus]

it does but sucked even more for those that got cheated on and lost all there shit

[pliant vale]

understandable, even tho it was on a 10x i still technically had him on my team and played with him, if my appeal gets denied ill just take the week ban on the chin

[hexed nimbus]

thats the spirit and just a quick tip be carefull who you team with even if solo and you add a friendly neighbour just dont join team with them.

[pliant vale]

oh he wasnt friendly lol he raided me, killed me then felt bad so he wanted to team

[pseudo stag]

WHERE DO I REPORT

[pliant vale]

also yeah i understand ill be more careful

[hexed nimbus]

!report

[glass olive]

Hey, @pseudo stag

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[potent oak]

<@&274971100184576010> pls see my ticket ):

[hexed nimbus]

tickets get looked at asap in order the come in and depending staff availability if its a appeal in that case the can take up to 3 days

[devout python]

open br long bro

[echo ridge]

Can i appeal the same ban again if it was denied?

[hexed nimbus]

#announcements stop bothering them it wont speed things up

[hexed nimbus]

no responce is final decision mate

[echo ridge]

damn.. alright too bad for me 😛

[devout python]

Server has been down since 4 pm

[ocean fulcrum]

#announcements

[devout python]

Quem mais ai esta esperando o long abrir

[hexed nimbus]

when its up the will post it in #announcements till that time let them work on it as you guys spamming wont speed it up and might just only delay things as you want a responce so the will have to do that and therefor takes attention away from fixing just be patient

[devout python]

But why is the server down ddos?

[hexed nimbus]

its BR region what you expect

[ocean fulcrum]

Server is online now according to #announcements

[ocean fulcrum]

Maintenance for the servers

[devout python]

Im not from br bro

So u can talk

Im from portugal i just dont like eu servers

[ocean fulcrum]

Well you are asking about BR servers

[devout python]

Becouse i play on BR

[hexed nimbus]

https://tenor.com/view/netty-hosting-server-gif-27267161

[ocean fulcrum]

You play on BR - there is issues with BR servers. You also will be affected.

[hexed nimbus]

BR server centers in a nutshell

[devout python]

I know

[finite cradle]

what rewards for boosting

[hearty fulcrum]

hello, if you are not asking for support, move to #general please @hexed nimbus

[hexed nimbus]

supply drop on modded

[hearty fulcrum]

as llama has said, the host was performing some maintenance on the servers. we apologize for the inconvenience to your gameplay

[devout python]

No problem, I'm just in a hurry because I only have 3 hours a day to play because of college.

[hearty fulcrum]

understandable. the server should be online now

[devout python]

I'm going to rob those who are sleeping on the street ahaha

Ez farm

[muted mantle]

Hey when a person makes a staff apply ticket, do you guys dm them if it gets accepted or declined?

[hexed nimbus]

invite from a headmod for a chat and if denied a msg from the bot

[muted mantle]

Ok thank you Mike!

[thorny scroll]

I've been waiting for 2 days now and Luke doesn't say what should I do

[merry ridge]

If an appeal gets approved, does that mean you can play again?

[ocean fulcrum]

Yes.

[merry ridge]

Okay thanks

[ocean fulcrum]

No worries.

[gleaming compass]

NAH im quitting this server? i got muted and i didnt even say anything

[hexed nimbus]

seeing the msg you been calling out cheaters in chat

[near halo]

!support

[gleaming compass]

not called out any

[gleaming compass]

no1 is cheating their all dogshit

[hexed nimbus]

its just 10 min mate dont worry about it

focus on the real tasks instead of typing

[manic radish]

can you report for insiding you or

!report

[glass olive]

Hey, @manic radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

There will be no punishment for somebody insiding you, it's your choice who you invite to the team and give base codes.

[hidden lichen]

why cant i join in EU long? it says Disconnected : Hacking. Like wtf?? 😄 i am most noob player ever

[viscid vine]

!appeal @hidden lichen

[glass olive]

Hey, @hidden lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden lichen]

nah this shit is wild man 😄 i haven't done anything wrong man.. its has to be mistake by your end or something...

[viscid vine]

Mistakes can happen, if you got banned by mistake you will get unbanned as soon as possible, but remember, the response time for an appeal is 1 to 3 days, can be shorter or longer based on situation.

[thorny scroll]

@viscid vine I was banned but now unbanned again but would like to know why because I didn't get a response

[hidden lichen]

nice, buying VIP so i can play on that server just to get banned by no reason 😄 this is insane

[viscid vine]

Only the admin who issued the ban can help you with this information.

[ionic agate]

You can connect again in 10-15 miunutes. It was due to your connection, you were not actually banned @hidden lichen

[hidden lichen]

oh nice man ❤️ luv you

[ionic agate]

[hidden lichen]

should i try to reboot my internet before i try again? so it doesnt come again or something? i mean, what is wrong in my connection?

[ionic agate]

You won't have to do anything. You should be able to connect soon, if not already

[hidden lichen]

nice! 🙂

[valid zealot]

!wipe

[glass olive]

Hey, @valid zealot

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[jade reef]

why i cant use the app on the br long sv?

[stoic thistle]

Sorry, what app are you talking about?

Are you talking about Rust+?

[azure quest]

there is a guy who wont let others buy boats in fishing villages in eu long just sits in there with his own boat

is this legal

[lyric basalt]

It’s not against rules

[azure quest]

hes acheater as well

[lyric basalt]

!ticket

[glass olive]

Hey, @azure quest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[merry ridge]

Marzy can you help with ticket #bcb22d its a blatant one

Plzz any admin who can help, he is raging right now

[digital rapids]

!ticket

[glass olive]

Hey, @digital rapids

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[regal furnace]

!ticket

[glass olive]

Hey, @regal furnace

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[regal furnace]

admin check ticket plos.

do you want more evidence ?

what else can we do to get someone banned?

[visual tiger]

ban this heart kid on rustoria us long

rage cheating u can join support n wath my stream

[slow vapor]

!report

[glass olive]

Hey, @visual tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[visual tiger]

plz check toria long everyone is complaining about him

i reported to f7 tht takes forever

just look at thte dude in all hearts hes rage cheating lol

[regal furnace]

check ticket pls check

[slow vapor]

admins check all tickets. Be patient and yours will be checked as well, thank you for reporting.

[misty scroll]

Make a /ticket please, I don't see any from you

[misty scroll]

F7 goes to Facepunch directly

[visual tiger]

/ticket

[glass olive]

Hey, @visual tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[regal furnace]

are you looking at 10 hours?

[visual tiger]

submitted

[misty scroll]

?

[regal furnace]

check ticket ?

[misty scroll]

Tickets are actively being handled yes, yours will be handled soon, like any other ticket

[visual tiger]

well hows it going

thank u

now wheres he live i need my aks back

[lyric basalt]

Unfortunately that’s not something we can provide

[glass pilot]

why i dont apears on the tournament

[ocean thistle]

Resolved ^

[humble anvil]

who can help i don't hunderstand why i'm ban i nerver play with a cheater

[peak elbow]

what is ui limit for sea long and sea main

[eager linden]

I would like to know how long the ban for hacking lasts?

[obtuse jay]

would anyone happen to know if the guy who killed me triple headshot insta with a total of 6 minutes on the server is legit or not?

[long wren]

If you think the ban is unfair, please make a appeal with the proof

[long wren]

!ticket

[glass olive]

Hey, @obtuse jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[obtuse jay]

already did hes def got at least 3 more hours before anything happens tho

[humble anvil]

@long wren who proof i think i nerver play in vanilla i just play in modded serv

i d'ont hunderstan i only play solo

I never knew about the people I played with and cheated

@long wren help me pleaseeeeeeee

[long wren]

sorry i cant help you. please wait until the prohibition period expires

[humble anvil]

i don't play in a rustoria serv since lot of week.

[obtuse jay]

how to add images to ticket

[toxic shard]

You played rustoria eu mondays 4 days ago

[obtuse jay]

marc how do i add image to ticket

[humble anvil]

who is the players was cheating @toxic shard

[toxic shard]

usualy host it and post the link to it

[toxic shard]

was Optimized

[humble anvil]

i'm french sorry i don't huderstand all

[obtuse jay]

how can i host it? it is a snipping tool picture i made

[humble anvil]

but i really understand i just restart to play rust there is 2 week

i just join a team today and we wan't play in arustoria serv but i can't because i was ban i'm really confuse

[long wren]

It's important that you don't lie

[humble anvil]

yes i don't lie i don't want a perma ban

if i play with a cheater i'm realy sorry I wasn't aware of it

[long wren]

thank you please wait patiently

[humble anvil]

ok thank you I'm going to be unban or i need to wait the cool down ?

[toxic shard]

PWH are 7 days usualy not perm

[long wren]

you unban in 2days 16hours

[long wren]

.

[humble anvil]

ok thank you for your helping i will wait my unban

[sullen patrol]

@misty scroll someone can see we have how much people online why he didint baned?

absolute hacker

@toxic shard

I have some evidence

Even he himself mentioned on the chat channel how many people in our team are online

really bad server

US long

[obtuse jay]

people can check that without cheating buddy

[sullen patrol]

Last night, 20 of us were hiking to prepare for the raid. They had already prepared in advance on the tower

[long wren]

you can also check online with battlemetrics

[sullen patrol]

But why can they prepare in advance

last night

Definitely perspective they have

This is definitely abnormal behavior

If he had been standing on the tower all along, it would have been normal behavior, but if he only stood on the tower to defend when we passed, it would definitely be abnormal

Can you check the recording???

@long wren

[long wren]

!ticket please make with cheater steamid

[glass olive]

Hey, @sullen patrol

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rugged stump]

Hello boss. We shoot rockets but the rocket dont come out the rocket launcher. And we lose the rocket. Why this happen boss

[long wren]

Rust bug

[rugged stump]

What can we do about it?

[toxic shard]

You don't loose the rocket, the rocket lancher was never loaded

it's lag related

[sullen patrol]

What if they use other accounts to cheat and defend when we raid them

[rugged stump]

but rockets went out my inventory

[sullen patrol]

Usually only using perspective

[obtuse jay]

why admin close my ticket

i sent screenshot of the guy saying in chat the cheaters gave him loot and they said they didnt find anything

[upbeat swan]

any admins on that can look at my ban appeal

[long wren]

unfortunately, we cant help you because admins does not interfere with gameplay at all

[long wren]

any can't only banning admin can reply

[burnt smelt]

help

cheater on low pop

[glass olive]

Hey, @burnt smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[burnt smelt]

76561199345159861

[near halo]

is a admin here named Rustoria | ✪ Nor on steam or is that a scam..

[burnt smelt]

thank you admins

just wanna say admins are big W dude got banned in 7 mins

[cursive elbow]

Rustoria admins would never contact you through steam, so its a scam ⚠️

[edgy spoke]

yo i got a guy that has been on more than one alt account and he is cheating i can give name if needed

[molten hawk]

Hacker is on an alt account his name is hiper011

[glass olive]

Hey, @molten hawk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

alright thanks i was bouta say ive never heard of steam game creater awards

[edgy spoke]

hiper011 is cheating

[cursive elbow]

The best you can do is to make a ticket ingame or through our website.

[cursive elbow]

!ticket

[glass olive]

Hey, @edgy spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

!report please don't call out players

[glass olive]

Hey, @edgy spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sacred gust]

hello

/ticket

[glass olive]

Hey, @sacred gust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

#looking-for-group

[grave lily]

tons of imposters, Please ban them all i keep gettin Friend request after friend request . i assume its bots...

when i added one , they immediately sent all 600 of my firends request including my alt so its clearly malicious.

[long wren]

we cant ban them, theyre not related to us please contact steam support

[wise ice]

how can i report a cheater?

[long wren]

!report

[glass olive]

Hey, @wise ice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise ice]

thx @long wren

[languid halo]

hi, just making sure, the BR MAIN will wipe tomorrow at <t:1734037200:t> ?

[long wren]

yes

[languid halo]

ok ty

[flint patio]

Hello admin, the "br long" server is not working the rust+ app, a message appears that the server is disabled

[rose marsh]

correct we have the companion app disabled for out servers

[flint patio]

Why was it working until yesterday? How will I receive raid alerts?

The application is from Rust itself, what's the point in disabling it?

[eternal ivy]

How many time I need to wait for play in ur sea server if I had a ban for play with cheater?

[long wren]

each situation has a different period of ban

[eternal ivy]

I wait minimum 8 weeks

[long wren]

you were banned from playing with hacker right?

[eternal ivy]

Facepunch write me this

If I join to ur sea server u kick me and write hacking and if I join to facepunch write me play with cheater

[long wren]

i think your ban reason hacking you need make appeal

[long wren]

!appeal

[glass olive]

Hey, @eternal ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[languid halo]

any reason i can't join BR MAIN?

says disconnected: steam auth timeout: no auth response

[eternal ivy]

Thank u crazy for the support

[languid halo]

also the server seem to have 0 players atm

[wraith trout]

Is there an admin floating around rustoria US long?

[long wren]

Hello what happen for US LONG?

[wraith trout]

Someone just popped up floating and disappeared. Looked like chinese characters in the name. Don't know if it's a glitch, hacker, or admin

[long wren]

It's not an admin. do you remember his name?

[wise ice]

is thier a turret limit on us vanilla low pop US?

[misty scroll]

The vanilla turret limits apply on all our official servers, yes

[stable flame]

why can't they answer the ticket for 23 hours?

[long wren]

appeals take 1-3 bussines days

[devout charm]

Can i have dedicated player role pls i have 2k hrs on sea long.

[shrewd blaze]

these server can use vpn?

[white tulip]

my vip no working

/ticket

[glass olive]

Hey, @white tulip

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

#payment-support 여기서 티켓을 만들어주세요

[long wren]

yes vpn are allowed on rustoria

[shrewd blaze]

thk you

[sand cargo]

I have a question. Server Eu Main Wipes Today. And wipe are fully? I mean Map, Buildings, Blueprints . I'm correct?

[long wren]

normal wipes today(map wipe)

[slow vapor]

!cancel @dusk night

[glass olive]

Hey, @dusk night

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[dusk night]

Vielen Dank, sonst hebt er ständig Geld ab

[neat pumice]

Yes you can

[stable flame]

can you do the hair removal any faster?

[scarlet spear]

türk varmı yardımcı olcak

[long wren]

idk only banning admin can reply

[granite horizon]

!ticket

[glass olive]

Hey, @granite horizon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow venture]

@long wren Hello, what time is the vape today EU Main

@neat pumice

@slow vapor

[cursive elbow]

pls do not tag staff

[cursive kayak]

@hollow venture

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1734015600:F> (<t:1734015600:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[granite horizon]

the player 76561198256070056 is hacking

look at them pls, i open a ticket

[timber gulch]

help, https://steamcommunity.com/profiles/76561199146933724/ cheater

eu long

[long wren]

!REPORT @granite horizon @timber gulch

[glass olive]

Hey, @timber gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[granite horizon]

yeah i do it

[terse gyro]

how do i check who was the main cheater in my team, we got team banned but idk who it is

@long wren

[sand cargo]

I have another question about server Eu Main. If i go home and join to the wipe and I joined to server. Im not being kicked if I go afk for 1,30 +- hours @long wren

[toxic shard]

weilai/zhaorui

[toxic shard]

if you go afk there is a chance we will kick you to allow an active player to join

[humble latch]

hello, me banned rustoria eu low pop for hacking, although I didn't use cheats
my steam id: 1197481584

/ticket

[glass olive]

Hey, @humble latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @humble latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

this is not steamid this friend code

[humble latch]

https://s.team/p/gkjb-cvkb/rrtvbcjf

[long wren]

@humble latch please make an appeal

[humble latch]

I have already filed an appeal

[long wren]

oh im sorry 😅

[humble latch]

?

[silent radish]

got banned for "hacking" on rustoria us main 10 months ago but if i check the website the last time i played that was 15 months or morw

[long wren]

when did you make appeal?

[silent radish]

the other week when i found out i was banned

because i usually play modded but i decided to see if i could make any plays on official then apparently im banned

im banned on all rustoria servers

[long wren]

have you get a reply to the appeal?

[silent radish]

denied without an explanation

never even got explained why i was banned besides "hacking"

but its weird cause the only rustoria server i played was eu small prior to my ban

[long wren]

Oh, thats the final result

[silent radish]

so i got banned without reason or explanation when i wasnt even playing the server at the time?

let alone even playing rust at the time

[nocturne arch]

eu medium up ?

[west viper]

eu main lag so much

[stable flame]

bro I also have no reason to be banned

[silent radish]

legit not banned on any other server

no eac bans on my account

[candid sleet]

who tf already have mp5 in eu main?!!!!!!!!!!!

[silent radish]

last time i played rustoria us main 15 months ago, banned 10 months ago?? make it make sense atleast

[stable flame]

I wrote "23 months ago there were cheats" I DID NOT HAVE A PC 23 MONTHS AGO

THERE WAS A PC THAT WOULDN'T EVEN RUN ON POTATOES

[long wren]

admin said working on it. maybe ~20 minutes

[smoky hearth]

hi

i neeed help asap \

[ocean fulcrum]

how can we help

[smoky hearth]

i bought the vi[

p

and its not working

its bugged

[ocean fulcrum]

Please create a ticket in #payment-support

[smoky hearth]

i did

no1 is respond

[ocean fulcrum]

Please wait - tickets are responded to as soon as possible.

[smoky hearth]

but its important bc its wipeday bruh

[west viper]

omg why im so lag unplayable

[ocean fulcrum]

We apologize for the inconvenience 🙏

[west viper]

always lag in this time idk why

[brittle fog]

can use vpn on sea main ?

[timber siren]

today wipe on EU MED?

[long wren]

yes

[long wren]

nope next week wipe

[timber siren]

why in battle metrics its today?

[void helm]

Admin,can you help me?I got a VPN BAN.

76561198123591554

[long wren]

!appeal

[glass olive]

Hey, @void helm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

link?

[void helm]

This website was blocked.

[last edge]

wdym?

[void helm]

Sorry, you have been blocked
You are unable to access rustoria.co

[long wren]

send picture for website

[past fjord]

I gave my friend a steam account so he could play on your server because he got banned for nothing.

[stable flame]

How much longer?

[long wren]

sorry this is not what i said to you

[stable flame]

[long wren]

@stable flame

[stable flame]

Horror, 3 days in the trash

[mystic hawk]

i got vpn ban

[long wren]

join using vpn

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @mystic hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dim juniper]

!vip

[glass olive]

Hey, @dim juniper

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[normal nova]

1h into wipe and already 2 cheater. ggwp

[solid geyser]

!report

[glass olive]

Hey, @normal nova

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal nova]

ye but they will play now for the next couple hour

[solid geyser]

yeah i understand but sorry we really cant do much until your ticket is seen only thing i can recommend is trying to avoid them in game

[normal nova]

ye but whats thatsd point of playing now

[solid geyser]

there's always a point progress can still be made

[normal nova]

where? when they live close

2h old acc, the other 8 days

[lavish ridge]

Good morning, I’m writing regarding an issue where I waited in the queue for 40 minutes to join the server and play with my friends, but during the world download phase, I was disconnected. Could you please explain why there isn’t a “golden ticket” system for people who get disconnected from the server or during the queue?

I kindly ask for a re-entry pass, as this issue wasn’t my fault. I have a good internet connection and a capable computer. I wasn’t doing anything that could have caused this—I was only talking and stayed in Rust the entire time without minimizing the game even once. I would greatly appreciate your assistance in this matter. Rustoria - EU Small

[solid geyser]

I can also recommend f7 reporting them but other than that im sorry i dont have any power in helping you any further

[west viper]

server is laggy

[solid geyser]

which server is this

[west viper]

eu main

[solid geyser]

is it server lag or client side lag?

[west viper]

idk i delay 10 sec

[sly belfry]

is there ever gonna be a non laggy rustoria wipe?

[solid geyser]

is this also eu main

[sly belfry]

yes

[solid geyser]

ok thank you for letting us know

[lavish ridge]

@solid geyser

[solid geyser]

yes

[lavish ridge]

.

[solid geyser]

what region are you playing from

[solid geyser]

waht region are you playing from

[solid geyser]

bare with me i will have a look int othis

[west viper]

from sea

[solid geyser]

thailand?

[west viper]

yep

[solid geyser]

ok thank you

dev will ahve a look into it

[west viper]

thank you so much

[solid geyser]

anytime

[lavish ridge]

You don't need my Steam ID or anything to check this, do you?

[sacred forge]

why doesn't the rustoria server network still have golden tickets for people affected by rust bugs? i got disconnected while playing on the server and now i'm at position 114 in the queue this is literally ridiculous other servers have been using this system for a long time but you're still lagging behind

[solid geyser]

#announcements message

sorry we cannot offer anything such as this all i can say is you will have to reconnect and wait in the queue

sorry for any inconvenience

[sacred forge]

you'd better mute me because i'm about to explode here in the chat

[long wren]

There's nothing wrong with our server @lavish ridge @sacred forge

[sacred forge]

so tell me why do i keep getting kicked off the server? this is already the second wipe where this has been happening to me

[long wren]

If do alt tab often, that happens a lot afaik

[sacred forge]

two or three months ago i bought VIP because I kept getting kicke, and it only happens on your servers

[sacred forge]

i didn't minimize the game even once but okey xD

i was on the server opened a box and got kicked out

don’t you have data in the console showing that someone was kicked due to a bug? you probably just have it logged as them leaving because this game is so outdated, plugins, scripts, everything supposedly it’s the 11th anniversary but the optimization and bugs are still in the game XDXD

and of course you'll just ignore it because you can’t do anything about it and you don’t care about the players that’s how the rust community

fuck

[low robin]

I go to the server and it tells me

I go to the server and it tells me that there is a disconnect hacking. The server is EU small, help.

[quiet gazelle]

!appeal

[glass olive]

Hey, @low robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quiet gazelle]

have you tried making an appeal?

[low robin]

Yes

the thing is that everything was fine before, I bought premium today to skip the queue and then bam I can't log in (

[quiet gazelle]

as it says above The standard response time is 1-3 business days, but can be more or less based on the situation. I cant really help you further

all appeals will be checked by admins im sorry but I think you will have to wait for a response

[gleaming compass]

can i play base invaders with a gameban or not

[ocean fulcrum]

Probably best to ask that in the base invaders discord.

[gleaming compass]

am i not allowed to ask it here? or something?

[long wren]

https://discord.gg/base-invaders-611592350824923166

[gleaming compass]

some fuckin pricks u chat mods are

[buoyant beacon]

YO MODS CHECK CHEATER TICKET PLEASE

MARLEEN IS MY INGAME NAME