support

[twilit obsidian]

oh alr

[frigid oriole]

<@&274971100184576010> HACKER 76561198366135965

[mellow tundra]

banned @frigid oriole

[hot trout]

https://steamcommunity.com/profiles/76561199382271718 next please and the group paying him

[mellow tundra]

On another server now, make a ticket please @hot trout

[hollow nexus]

76561199745793534 CHEATING

HACKER 76561199745793534

[glass olive]

Hey, @hollow nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow tundra]

Taken care of

[long wren]

!appeal

[glass olive]

Hey, @worn minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worn minnow]

no more need thanks

[uneven birch]

ay bruh i need a mod and fast

im stuck inbetween the abandoned supermarket doorway

on a horse

[long wren]

please F1 kill

[uneven birch]

i dont got no bed

[toxic shard]

can quickly reconnect or kill the horse

[long wren]

admins does not interfere with gameplay at all

[toxic shard]

reconnecting will dismount you

[uneven birch]

just wanted to get unstuck

but i think reconnecting does it, thanks admin

[toxic shard]

to be honest I don't think there is an easy way for us to unlock someone mounting a horse

well there is but nothing faster than a quick reconnect

[mellow tundra]

or killing the horse

[uneven birch]

ah well, i reconnected and it killed me anyway

[long wren]

3 ways

[toxic shard]

most certainly the same issue than when you fly into an entity/prefab and get instantly killed

[junior wing]

eu long bot not showing q for some reason

[shell owl]

Water is really laggy on EU Low pop, sprinklers keep stopping

[candid vigil]

yo can i get some help

we just got deeped by a hacker

and since he was in our base when he got banned all our tc loot is gone

[ocean void]

unfortunately admins wont interfere with gameplay

[manic radish]

are the eu low pop restarting to night?

!help

[neat shuttle]

guys does toria eu long bp reset with every wipe ?

[verbal pollen]

BPs reset on Force, if you check the info in #server-info

[neat shuttle]

thanks

[rigid prawn]

Alo admins wake up, 3 cheaters on RUstoria EU long around launch site

[verbal pollen]

!ticket

[glass olive]

Hey, @rigid prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid prawn]

all server make tickets admins dont care

[tepid lodge]

<@&274971100184576010> hey, i just sent an appeal for being banned for hacking even though I was never banned for hacking, this is all confusing to me and I would love if one of you would look at my ticket and help me. Thank You for your time ❤️

[ocean void]

Average response time for an appeal is 1-3 business days although it can be more or less depending on the situation and the availabilty of the banning admin. We appreciate your patience.

[merry tangle]

/report

[glass olive]

Hey, @merry tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[merry tangle]

HOW DO I REPORT A PLAYER

[verbal pollen]

!ticket

[glass olive]

Hey, @merry tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

If you have video of the person you're reporting, please put it on YouTube or Streamable or something like that and include a link with your report, as opposed to attaching it!

[near halo]

Hello dear developers, I think that I was banned for nothing, since the cheater in the team did not help me in any way with development, because I played alone. The so-called cheater recruited a team of people for the village where he played for himself. I really like your server and I wanted to play with my friends in this vape, please understand and unban me. With respect "повелитель дна"!

https://steamcommunity.com/profiles/76561199496174053/

[verbal pollen]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven birch]

how do i open the armored cockpit vehicle module so i can put the car parts in it

i cant find a spot

[merry tangle]

please get this guy fucking banned

HES BLATANT CHEATING WHAT IS THESE ADMINS

76561199382369846

[verbal pollen]

It's best to put in a ticket so our Admins can help you. Please do not call out cheaters in discord or anywhere. We do not accept reports through Discord.

[uneven birch]

wait so i cant use armored module?

[rain bobcat]

Rage hackers on sea long, made a ticket please check asap

[verbal pollen]

That would mean that the car already has parts.

[uneven birch]

I crafted a new armored module, it wont let me craft parts for it as it has none

[candid vigil]

take out the parts

[fringe halo]

theres been a hacker terrorizing us medium all day for the love of god

[verbal pollen]

!report
Please make sure they are reported so our Admins can take care of it.

[verbal pollen]

!ticket

[glass olive]

Hey, @fringe halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[uneven birch]

doesnt let me as well, i think it just doesnt work

either way appreciate the help

[verbal pollen]

I don't honestly remember the Armored Cockpit having parts, but it's been forever since I used a car.

I remember needing a separate engine for armored stuff.

But it's been a while, so.

Might try in #general

[rain bobcat]

whats ticket check time, got a rage cheater on sea

[verbal pollen]

Admins work on tickets in the order received.

[pine spade]

ticket

[verbal pollen]

!ticket

[glass olive]

Hey, @pine spade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pine spade]

where do i go for chat appeal

[verbal pollen]

!appeal

[glass olive]

Hey, @pine spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid vigil]

bro we have like a full team of hackers who have been hacking nothing at all no help

!ticket

[glass olive]

Hey, @candid vigil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful rapids]

cheater on eu main

[glass olive]

Hey, @blissful rapids

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gaunt tiger]

TOP OF THE LINE HARDWARE US LONG

[novel yacht]

US Long down

[modest girder]

toria long you fucking dumbass shitty server mfa

[paper oxide]

can someone tell me when us long last saved? and how long ago the rol back will be?

[keen plank]

just before that huge online

[modest girder]

30 minutes back

[paper oxide]

no wai its 30m\

[modest girder]

its always about 30 minute to an hour rollback

every time

its shittoria

[paper oxide]

admin said every 10m it saves

[modest girder]

admin is a lying dickhead

[verbal pollen]

Thanks for the reports, all. I've sent a note up

[paper oxide]

ok so ill rather belibe n... ueah dkc off

[outer drift]

bro i just got god clones man

[modest girder]

i have no clue what u jusst said

[outer drift]

best not role back

[modest girder]

i just got like 6 sks' 3 aks and 2 tommys after fucking a clan in the ass with my trio

[paper oxide]

nobody cares

[keen plank]

L

[wooden hinge]

who you lyin to

[modest girder]

come raid me if you think im lying

[wooden hinge]

nah, you lyin so i wont raid you

[plain phoenix]

what happened to US LONG

[verbal pollen]

Please take this to #general

[modest girder]

pussy i got a box of sulfer

[keen plank]

time estimate for server up

[verbal pollen]

I've sent a report to the team about it. Please be patient.

[wooden hinge]

what about the other guy?!?!

he started it 🙄

[modest girder]

cap

[verbal pollen]

Anyone who isn't here for Support, please take it to general. 🙂

[mental oasis]

ticket

[candid vigil]

these hackers are outta hand

bro can we get a admin just watchiing our area

[mental oasis]

!ticket

[glass olive]

Hey, @mental oasis

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen plank]

can you give an estimate for server up the other admin yesterday posted percents of the reboot??

[candid vigil]

this guy named stop got banned and then just came right back with the name backtostop

!ticket

[glass olive]

Hey, @candid vigil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

I'm a chat moderator, so I'm not able to see that level. Sorry!

[mental oasis]

can

[keen plank]

dang T_T

[mental oasis]

someone help me how do i make a ticket

[wooden hinge]

support website

[verbal pollen]

!ticket

[glass olive]

Hey, @mental oasis

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[novel yacht]

US Long is still down.

[wooden hinge]

any estimate on the time?

[merry tangle]

is there a admin online cause how is this guy not banned

<@&274971100184576010>

[carmine moon]

why can I not connect??

[mental oasis]

<@&274971100184576010> a cheater just came back and is rage cheating

[verbal pollen]

I can't say for sure since I don't know the admin's schedule, but we try our best to answer appeals within 3 business days, and reports are actioned much faster. If the admin has time before then, they might answer an appeal sooner.

Please do not call cheaters out in Discord. When you call someone out, sometimes they toggle off and it makes it harder for the admins to catch them in the act, so its best to just report them and keep quiet. Also avoid the area they are mostly playing in.

[verbal pollen]

Which server are you trying to connect to?

[carmine moon]

US Long

is it down?

[gaunt tiger]

i paid 10 bucks for us long to crash and lag daily 😭

[paper oxide]

must be a lot of money for u br

[verbal pollen]

At last I checked, there was an issue with US Long, which was reported to the team.

[gaunt tiger]

rustoria allocating all their bandwidth to the twitch rivals event

[carmine moon]

memetastic stop complaining holy

your b ok

they cant magically make it work

[gaunt tiger]

yeah they can
sudo reboot
./start.sh
(not actually sure if this how it works lmao)

[humble zealot]

@verbal pollen How do I verify to get donator role

[verbal pollen]

!verify

[glass olive]

Hey, @humble zealot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[verbal pollen]

Also, thank you!

[carmine moon]

it looks like long is up is it not?

[verbal pollen]

It should be coming up, yes

Just got a note from admins on it

US Long back up! #general message

[gaunt tiger]

how long is rollback

[verbal pollen]

I'm afraid I don't know the answer to that.

[uneven birch]

how do I activate my turret, been trying for a while

[verbal pollen]

Should be a matter of power and whatever the turret needs like a gun, fuel, etc.

[uneven birch]

mb i was tryna use a dead battery

got a power source now, thanks

[tender jacinth]

rage cheater eu long look ticket

[verbal pollen]

Thanks for sending in a ticket! Our admins take a look at tickets in the order received, so we appreciate your patience.

[marsh fractal]

<@&274971100184576010> Hello administrators, I have been banned due to VPN issues. I have already been ticketed, but I want to play faster. Can you help me check? My ID is 76561199381740790

[verbal pollen]

!appeal

[glass olive]

Hey, @marsh fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[verbal pollen]

If you have a ticket in the system, please be patient.

[marsh fractal]

I want to play quickly, kind administrator. Please help me

[verbal pollen]

I'd love to be able to, but our Admins will when they are available. I can't say for sure when that would be since I don't know the admin's schedule, but we try our best to answer appeals within 3 business days. If the admin has time before then, they might answer sooner.

pinging the role isn't a good idea, in general.

[edgy bane]

Are mute appeals looked at by purely admins?

[verbal pollen]

That's correct. I'm just a chat moderator, so I can't really help with that. Sorry!

[visual shard]

<@&274971100184576010>

we have a cheater on us main

[raven bison]

!report

[glass olive]

Hey, @visual shard

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[visual shard]

already submitted ticket

[raven bison]

then why are you pinging in here

[visual shard]

really need somone to take a look they are going to raid us

sorry for ping

[fickle chasm]

@raven mist

[gaunt tiger]

us long is lagging again @raven bison

[raven bison]

you sure? it looks fine rn

[regal estuary]

added ticket in game, but https://steamcommunity.com/profiles/76561199560531683 is sending fake friend invites with Rustoria logo in their name. Obviously block this clown.

[verbal pollen]

!scam\

!scam

[glass olive]

Hey, @verbal pollen

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[rain bobcat]

Getting raided by chetaers

on sea long someone please help me R5

[long wren]

!ticket

[glass olive]

Hey, @rain bobcat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rain bobcat]

I DONT AHVE TIME

[brave loom]

WHAT IS HAPPING EU LONG ALo

[cyan heart]

i wanna unlink my discord form the website

[brave loom]

WHEN EU LONG WILL BE ONLINE

[onyx kayak]

Ticket #1a4d77

[exotic hazel]

<@&274971100184576010> Appeal #b57324 🙏

[shy remnant]

1-3 business days; tagging us all won’t make it faster I’m afraid

[exotic hazel]

[brave loom]

OPEN POP EU LONG OMG

[pulsar trout]

!slots

[glass olive]

Hey, @brave loom

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[little trellis]

SEA Long has very low fps this wipe, any reason behind it?

[full anchor]

Help me, I can't press the button.

support

<@&274971100184576010> Help me, I can't press the button.

[viscid vine]

What button are you talking about ?

[full anchor]

i have read and accept these rules

[viscid vine]

You are probably living in a very populated area, servers with high pop have a lot of bases, with lot of deployables and this can cause FPS drop. Something else that can cause low fps is your settings, me perosnally i need to adjust my settings every wipe, because somehow it's reseting to default.

[viscid vine]

I don't understand your problem.

[full anchor]

when I press the button it doesn't press what should I do??????!?!?!?!

[raven mist]

On what server?

[full anchor]

this button is "i have read and accept these rules

[raven mist]

Modded?

[full anchor]

10x no bps eu

[raven mist]

Are you able to press the x on the top right?

[full anchor]

no

I have already logged in to the server

[raven mist]

Might be a resolution issue

Try to change your resolution ingame and try again

[full anchor]

ok

[near halo]

/ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vast rapids]

how to report a play?

[terse gyro]

can admins help me remove a garage door if its stuck? wont close and cant put lock on it

/ticket

[glass olive]

Hey, @terse gyro

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

We cannot no

[terse gyro]

bruh

[terse gyro]

you know how to remove it?

teammate built the base its like one of those 2x roofs

i removed the lock on door and closed it by accideant now its stuck

do i have to blow the door up?

[raven mist]

Guess you’ll have to raid it out

[astral depot]

halp plz timeout 24/7

rustoria eu medium

[nova frigate]

Eu Main having a stroke

[marsh fractal]

Hello administrators, I have been banned due to VPN issues. I have already been ticketed, but I want to play faster. Can you help me check? My ID is 76561199381740790

<@&274971100184576010>

[long wren]

!appeal please make a appeal

[glass olive]

Hey, @marsh fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron viper]

plz fix rustoria med

[prisma geode]

FIX MEDIUM A LOT OF TIME OUT

[raw fractal]

rustoria.co eu medium fix pls

[ember spear]

Mediuk fix pls

Medium

[tulip acorn]

Is this channel only for support on servers or general rust problems aswell?

[prime marten]

Did you floor stack and because you tried to change the door you cant?

[ivory perch]

https://discord.com/channels/274965952116817920/396381129260662785

[toxic shard]

Depend on the issue really

[left drift]

Why im getting disconnect for hacking from every rustoria server i have full clear rust

[pulsar trout]

!appeal

[glass olive]

Hey, @left drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

What error message are you see you connect.

[left drift]

Disconnected for hacking

And all ok with other servers but in rustoria no

[normal orbit]

Then you'll need to do as @pulsar trout mentioned and file an appeal.

[left drift]

But its not ban its disconnect

[normal orbit]

you just said in the post above 'for hacking'

[normal orbit]

.

[left drift]

Yea but disconnect not ban?

And its harb because i do never join rustoria servers

Just from 0 i got disconnects

[normal orbit]

Regardless, if you getting any message that mentions your account being banned while trying to connect, I'm afraid there's nothing we can do from discord, you'll need to create an appeal through the website.

[left drift]

Ok

Wtf

In website i see that i got ban 5 mouts ago but its imposible i got rust liky 1-2 mounts

[azure quest]

Guys i accidentaly bought VIP for my other account that does not own rust, can i transfer it to my account that owns rust?

[deft frigate]

make an appeal using the website

[deft frigate]

#payment-support U can make a ticket in that channel

[azure quest]

i did, how long do they answer usually?

[deft frigate]

depends on how many tickets are there

[azure quest]

i made such a dumb mistake i was in my cs2 account and bought the vip but my cs2 acc doesn't have rust.. i am getting raided in eu long currently and cant login to defend xd

[deft frigate]

Well tickets are handeld in the order they come in so it might take a while

[paper hare]

where will the notification about the review of the application for the unban come to?

[misty scroll]

On the website where you submitted the appeal

[west viper]

why i cant craft this ?

guitar dlc

in eu main

[near halo]

im in waiting for support can some1 move me pls

[frozen token]

When will they consider the appeal? Why did I buy a VIP card? So that they wouldn’t ban me for anything...

[long wren]

Hello what do you need help?

[near halo]

Hello @long wren

i need help with a unban

[long wren]

did you make appeal?

[near halo]

no but look can we maybe talk so i can explain with my words

[near halo]

how do u appeal

[long wren]

please make a appeal. this is how you can talk to the admin

stop trolling

[near halo]

okay i did rn can you check it out i would be very happy

[long wren]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal thank you

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

sent it

but where do i see the response @long wren ?

[long wren]

https://rustoria.co/support/appeal

[near halo]

ye but where will i get the message?

[long wren]

im not admin i cant check and only banning admin can reply 🙂

[near halo]

ye but where will i get the response if im unbanned or not?

[long wren]

you can get an reply through the website above

[near halo]

okey

than you

[long wren]

appeals take 1-3 bussines days

[near halo]

okey

[hybrid olive]

@long wrenwhy me dispaly hacking i use vpn

[long wren]

Hello you were banned from hacking?

[hybrid olive]

I didn't have a problem before restarting, because the VPN showed hacking, and I was unlocked before, can you help me open a ticket to unblock

76561198360067607、、

[long wren]

!appeal please make a appeal 🙂

[glass olive]

Hey, @hybrid olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid olive]

OKthanks bro

I've already submitted

[long wren]

thank you :)

[hybrid olive]

Appeal #7201d7

[long wren]

appeals take 1-3 bussines days

[hollow acorn]

any admin

i would like to make a ticket to report someone here

[long wren]

!ticket

[glass olive]

Hey, @hollow acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

If it's a video, please upload it on youtube or streamable and send a link

[hollow acorn]

!ticket

[glass olive]

Hey, @hollow acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow acorn]

well i cant really upload a video on someone esping

u just have to watch him play

and ull know

[long wren]

If you report it admin will see it

[hollow acorn]

kept reporting him from yesterday but nothing

a ticket will tell me that hes checked him and maybe that hes clean

[wanton kraken]

<@&874995535881326632> i want my vip money back

it always crashes

from the first day :} i cant play in peace

[quick trout]

Can I buy VIP from support with crypto?

[ocean fulcrum]

Unfortunately not

The only way to purchase VIP is using the donation website, and thus the payment methods on it.

[wanton kraken]

i want refund

R E F U N D

[ashen laurel]

servers lag 💩 💩

[long gust]

pizda serveru

[ocean fulcrum]

Which server is lagging currently?

[wanton kraken]

EU MEDIUM

[long gust]

pizda serveru

[south heath]

eu med down

[ashen laurel]

servers lag 💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[wanton kraken]

from the first day i want FUCKING REFUND I DONT WANT MY MONTHLY VIP ANYMORE

[long gust]

pizda serveru

[ocean fulcrum]

Thanks

[ashen laurel]

servers lag 💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[long gust]

pizda serveru

[ashen laurel]

💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[uncut sapphire]

rustoria 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[long gust]

pizda serveru

[ashen laurel]

💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[west osprey]

helpful for sure

[uncut sapphire]

💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[ashen laurel]

💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[wanton kraken]

stop spamming its support chat guys

[long gust]

pizda serveru

[west osprey]

which server

[ashen laurel]

💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[uncut sapphire]

💩💩💩

[quick trout]

oh ok I have been in the queue for 6 hours to enter, and after 3 times of jumping out of the queue, when I went to the server, I saw that I don't have a base.

[long gust]

pizda serveru

pizda serveru

pizda serveru

[ocean fulcrum]

Eu medium is down apparently

[uncut sapphire]

its up noob

[west osprey]

looking

[ashen laurel]

🇿 🇴 🇻

[uncut sapphire]

im in ak fight and im win 😈

[ashen laurel]

🇷🇺

[long gust]

https://imgur.com/a/fXpIQ9p

🇿 🇴 🇻

🇷🇺

[ashen laurel]

🇿 🇴 🇻 🇷🇺

[long gust]

🇿 🇴 🇻

[west osprey]

Bunch of people were kicked, but it's not down

[ocean fulcrum]

Ah, interesting - what’s causing that?

[west osprey]

probably network issues

[hollow acorn]

is there even an admin on

that can check my ticket

[fervent glacier]

как связаться с админом?

у меня бан на рустории, но я тут никогда не играл раньше

[obtuse kraken]

Is it possible to send a replay to a player who knows where to shoot and always knows where I am?

[west osprey]

!ticket

[glass olive]

Hey, @obtuse kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow acorn]

who is it killer

@west osprey are there admins checking tickets now?

ive made one and still no reply after 30 mins

[sonic pecan]

hello bro

!ticket

[glass olive]

Hey, @sonic pecan

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

tickets are processed in the order they are received so please be patient

[uncut sapphire]

rustoria 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[sonic pecan]

Bro why you close ticket

[long wren]

Hello what do you need help?

[near halo]

rustoria 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[carmine grotto]

when is med up

[long wren]

what happen?

@near halo @uncut sapphire this is a support channel. go to #general and stop spamming

[hollow acorn]

the issue here is that they are blatently cheating

since yesterday

[dull bobcat]

rustoria 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

rustoria 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[long wren]

@dull bobcat you too

[obtuse kraken]

где админы,спят?

[long wren]

maybe not

[obtuse kraken]

сколько можно тикетов отправлять тупа внаглую бегает с читом

[west osprey]

I didn't lol

[hollow acorn]

@west osprey can u tell me if there are admins checking tickets now?

cheaters been playing since yesterday

[glass olive]

Hey, @hollow acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow acorn]

and still nothing and a ticket thats been one hour and no response

[west osprey]

we're always doing tickets, but its the first of the wipe so it's very busy

[hollow acorn]

more than 24 hours and still no banned and they are ruining my wipe

i thaught rustoria was the best server around

[versed roost]

@west ospreygood afternoon, I have a ban on your servers. the reason is hacking. but I didn't use cheats or play on your servers during the ban. what to do?

[pliant swallow]

Create an Appeal on the Website and a Admin will help u 🙂 !appeal

!appeal

[glass olive]

Hey, @pliant swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed roost]

I have already filed an appeal, how long should I wait for an answer?

[pliant swallow]

It depends on how many Appeals they have normally 1-3 Days

[versed roost]

well, thank you

[spice warren]

Hey how long will it take for admins to check my report, people are being racista against me!

[west viper]

lag so much bro

[pliant swallow]

From my experience max 4h but sometimes slower or faster i depends on how much work they have

[wanton kraken]

@west osprey

i just lost ak kit cuz of server

it was my only one i just got it

likewhy u did teeleported me every last time at house

now i was looted

[ocean fulcrum]

Unfortunately we do not offer any compensation in cases like this.

[azure quest]

Hello i got answered to my ticket. "Hello will get back to you soon". how long does this soon mean? can i play today or i have to wait tomorrow?

[pliant swallow]

The admin is probally gonna check whatever u reported give him like 10 min

[wanton kraken]

so fix the fucking server than it shouldnt turn off like this

[ocean fulcrum]

Which server was it?

[azure quest]

trustic he answered me 2 hours ago that answer 😦

[wanton kraken]

EU MEDIUM

[ocean fulcrum]

Devs already are aware that there is issues on EU medium, and are working on it.

[pliant swallow]

About what was ur Ticket ? About a Hacker ?

[wanton kraken]

and why do i have to lost staff , its not my problem

[azure quest]

it was payment ticket that i bought vip for wrong account and i wish to transfer

[ocean fulcrum]

Sorry? Can you clarify?

[pliant swallow]

Maybe visit #payment-support again and try to reach a new admin

[wanton kraken]

i mean server crashes are not my problem

we shouldnt lost staff like this

[pliant swallow]

We cant just give everyone Stuff now because of a Server Crash.. maybe just wait a bit in Base for the Devs to fix it

[wanton kraken]

thats embarassing

[sonic pecan]

bro pls loock ticket

[ocean fulcrum]

Often times this is not only a rustoria problem. Rust as a game has a problem which is effecting numerous large official servers.

[sonic pecan]

Guys pls look ticket

[pliant swallow]

Admins mostly just work down the list so u need to wait a bit. They can't just choose one over the other

[ocean fulcrum]

Also, it is weekend, so admins will be far slower now.

Tickets generally take 1-3 business days (with exceptions of course)

[wise moth]

I was banned for cheating half a year ago. Why my new acc was banned again just now

@pliant swallow

[ocean fulcrum]

You were banned for ban evasion on your new account, correct?

[wise moth]

no

[rugged stump]

Hi. My water sprinklers are not outputting any water even though they have water. I had this last wipe as well and an admin told me it had something to do with resources of the server. I'm guessing it's the same issue now..

[pliant swallow]

Probally yes

[rugged stump]

Is there something you can do about it?

eu low pop

[ocean fulcrum]

Let me forward it to him.

[wise moth]

he kick me ,then told me I've cheated before

but that have benn half a year

[pliant swallow]

Not really they are probally deactivated because people abusing it and they make the server lag :/ Maybe go to #feedback-suggestions so admins see it and can fix it

[rugged stump]

can I not make like a ticket or smthng

[ocean fulcrum]

I’ve forwarded it to him.

[rugged stump]

last time I just used this chat, an admin saw it and fixed it in like 2 mins

[azure quest]

i cant make new ticket my ticket limit is reached he just answered will get back to you soon and now no answer for 2 hours.

i was in que for 3 hours the que moved 40 players in the time thats why i bought the vip but accidentaly i was logged in web with my cs2 steam account 😦

[pliant swallow]

then try to make a ticket but Admins have a lot of work today !ticket

!ticket

[glass olive]

Hey, @pliant swallow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant swallow]

I go ask someone give me a bit

[wise moth]

@ocean fulcrum I've already spoken to him. He just told me I cant join this server anymore. But I don't have any ban evasion

[raven mist]

Already told you, you are not welcome to play rustoria as you previously cheated

[azure quest]

yeah i cant make the ticket on website also because i cant choose the server i play on, because i was logged on with wrong account when i bought the vip. Or can i make the ticket on the right account where i want it transfered?

[wise moth]

yes, I play again because I was told that I can join this server in half a year

now I bought rust, and vip of this server

but u told me I cant play this server

@raven mist

[rugged stump]

Oki. Thank you!

[raven mist]

Correct

You've cheated while being on rustoria which means you're perm banned

doesnt matter what account

[pliant swallow]

Give it a bit of time i tryd to reach some help or maybe Shenzy can quickly help if hes free

[azure quest]

Shenzy i bought VIPS for my friends and i on EU LONG, but i accidentally was logged on with my other steam account in donate.rustoria website. Which means my VIP got to an account that does not own rust. Could i possibly transfer it to my account that has rust and that i play on?

[raven mist]

you'll need to make a #payment-support ticket

[azure quest]

i did, i got answered 2 hours ago "Will get back to you soon".

[full anchor]

<@&274971100184576010> Help me, I can't press the start button!!!!!!!

[azure quest]

Its ok, i dont want to be a burden to anyone. I hope i can just play today maybe a few hours.

[raven mist]

Can you show me a screenshot?

[pliant swallow]

try to press esc first

[full anchor]

It didn't help

[pliant swallow]

Then try reconnecting that should work for sure

[full anchor]

It too didn`t help

[azure quest]

Trustic maybe you can tell Luke to look into my request once more. Because he answered 2 hours ago but maybe he forgot about my ticket?

[full anchor]

I even reinstalled

[azure quest]

i am already considering to buy another vip but that would be really financially unresponsible of me

[pliant swallow]

A Head Mod told me we cant do anything there the Admin (Luke) will reach back to u

[full anchor]

What to do??

[ocean fulcrum]

Hm - I’m not quite sure, as this is a rust thing, not a rustoria thing

[full anchor]

ok

[azure quest]

Did you open rust from steam library?

If you open rust from desktop or somewhere else it will also give this error

[full anchor]

wait pls

[ocean fulcrum]

If that is accurate, thank you 🙏

[full anchor]

i start in steam library

[pliant swallow]

Maybe try to check Rust for game errors or restart ur pc

[ocean fulcrum]

Try verify your game files possibly

Do you know how to do this, Leo?

[drifting elk]

I can’t find the rustoria servers. Can you help?

[pliant swallow]

which server u wanna play then i can send u the f1 connect ip

[drifting elk]

sea long

[pliant swallow]

connect long.rustoria.asia:28010

[drifting elk]

Ty

[foggy grove]

Please help me, while swimming I got into a texture, and after a while I was banned for hacking

[pliant swallow]

Sadly we cant help u here u need to make a Appeal

[pliant swallow]

!appeal

[glass olive]

Hey, @foggy grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[foggy grove]

I already wrote two days ago

[pliant swallow]

It normally takes 1-3 days but its Weekend so they have other Stuff to do they probally answer the next 2 days

[foggy grove]

Okey, thx

[sonic pecan]

bro Appeal #a8878a pls look

really bro

[pliant swallow]

They will look into it if they worked on every appeal before u

[sonic pecan]

pls bro

bro pls look really

[raven mist]

Appeals take 1-3 Business days

Sunday is not a business day

So be patient. Coming in here will not speed up your appeal

[azure quest]

How long do payment tickets usually take?

[vivid narwhal]

@raven mist u kick banned me , u give discord

[raven mist]

Dm me

[hexed nimbus]

Asap but only like 2 people have access to these rest of the staff don’t so be patient the will look at them when the can

[ocean fulcrum]

Keep in mind it is Sunday today, so everything will be running a bit slowly.

[azure quest]

Are the vip purchases refundable? If i buy a new vip can i refund the vip that i accidentaly made to the wrong account?

[ocean fulcrum]

Please just wait for the ticket. As we told you earlier, it is weekend, and generally tickets take 1-3 business days to answer.

[azure quest]

i know i just want to play rust i cant wait for the ticket i have work tomorrow

[ocean fulcrum]

If Luke has already responded once, I’m sure the waiting time will be less than 1-3 days.

[azure quest]

if i buy new vipp for right account can i refund the other one

[ocean fulcrum]

I understand, but we have to follow the order of the tickets.

Again, thats a question for the payment support.

[raven mist]

You should be able to get a refund if you didnt use it

[azure quest]

i cant use it i dont have rust on that account

[hexed nimbus]

Appeals are 3 bdays rest is asap depending on amount of tickets and availability of staff

[ocean fulcrum]

Apologizes, this is the correct answer.

[raven mist]

So, yes 😄

[ocean fulcrum]

Thanks for the correction

[azure quest]

alright thanks. im just going to buy a new vip i have waited for 5 hours now but i cant wait any longer.. i need to feed my rust addiction 😄

[hexed nimbus]

To speed it up a little include all the requested information into the ticket ( see the format what the need ) so when the able to look at it the don’t need to ask first but can look and sort it almost right away

[azure quest]

where can i see the format?

[grave anvil]

I wrote to Luke a week ago, he doesn't answer what do I want to play, will he answer at all?

[hexed nimbus]

Where you made the ticket it shows a black box stating the needed info

[pliant swallow]

About what u were talking to him ?

[grave anvil]

he banned me for cheats, although I didn't even shoot at anyone and there was nothing to ban me for, he ordered steam ID to be thrown off, I threw it off, he said it wasn't my main one, although he was the main one and he didn't answer anymore

[pliant swallow]

U can create a new Appeal and try again but you'll probably stay banned if he already worked on it and u didnt give the right answers in his sight

[grave anvil]

thank you, but I seriously have no reason to be banned, it's a pity that it happened like this

[pliant swallow]

if u got banned for cheating theres proof from another player or a admin

[hexed nimbus]

If his appeal is denied he can’t make a new one

[pliant swallow]

Ah okay thanks 🙂

[bronze atlas]

Help me

[ocean fulcrum]

How can we help?

[bronze atlas]

I was banned, I want you to check my PC to see if I have something. I'm new and I just bought the game.

[viscid vine]

!appeal @bronze atlas

[glass olive]

Hey, @bronze atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

By my knowledge anti cheats are not banning you without you having the cheat injected in the game or running in the background.

If you get banned by an admin, you probably cheated.

[bronze atlas]

I tell you I have nothing, we make calls on Discord and you can check my PC if you want

Ban de seco

If I was banned, there must be proof, I want to see the evidence.

Prohibido por
Seco

[ocean fulcrum]

Hablas español?

[bronze atlas]

Si

[ocean fulcrum]

Vale te puedo ayudar en español si te queda mas fácil

[bronze atlas]

Gracias

[ocean fulcrum]

Claro

[bronze atlas]

Podemos hacer llamada

[ocean fulcrum]

Me puedes enseñar el mensaje del ban que has recibido?

[cursive gyro]

Can i get support for my ban appeal

[bronze atlas]

Te llamo y te comparto

[ocean fulcrum]

Perdón, pero así no funciona el proceso de apelar

[bronze atlas]

Ok

[ocean fulcrum]

Yo solo te puedo dirigir en la manera correcta para apelar

[bronze atlas]

Se me salio el cartel porque itente entrar de nuevo

o lo que me dice la pagina te muestro?

[ocean fulcrum]

Eso

Dame un segundo

[bronze atlas]

Como me fijo?

[ocean fulcrum]

Como?

[wise marsh]

we got false banned for a bug we came across in the water

[bronze atlas]

Donde puedo ver el ban en la pagina que no entiendo

[ocean fulcrum]

Ahhh vale

[normal orbit]

!appeal

[glass olive]

Hey, @wise marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean fulcrum]

Bueno mejor si me puedes enviar un foto del mensaje que te da cuando pruebes unirte al servidor

[wise marsh]

we did but yall take ages to respond

[ocean fulcrum]

It’s weekend, ban appeals usually take 1-3 business days

[wise marsh]

thats retarded

[normal orbit]

The admins have alot of tickets, especially during force wipe weekend, they will get to it as soon as possible.

[ocean fulcrum]

^

[wise marsh]

get to it boy

[near halo]

chat our doorsss

[wise marsh]

go look at the appeals instead of sitting here doing nothing

[bronze atlas]

Te muestro mis estadisticas y me dice que soy hacker jajajajja

Mata
37
Fallecidos
81
Suicidios
17
Disparo a la cabeza
2
Heridas
63
Balas disparadas
344
Las balas impactaron
203
© RJ DO

[viscid vine]

We can't help you with tickets, only admins can answer to tickets.

[cursive gyro]

i got false ban to due glitch in the water

[near halo]

t

[hexed nimbus]

Don’t bug abuse and you won’t get banned

[viscid vine]

!appeal @cursive gyro

[glass olive]

Hey, @cursive gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

If you abused the bug, it's not a ''false'' ban.

[ocean fulcrum]

Bueno eso no me ayuda, me tienes que enseñar la cartelera te da

[near halo]

check logs he didnt kill no one or didnt base

he was stuck in the water

we picked him up n went to base

[wise marsh]

we came back from oil swimming and our teammate got stuck

[bronze atlas]

esta entrando no me carga rapido

[ocean fulcrum]

ahh vale no te preocupes

[wise marsh]

shit happens with shitty servers and mods

[bronze atlas]

igual no te deja mandas imagenes aca

[ocean fulcrum]

Envíamelo en privado si quieres

[bronze atlas]

Dale

[hexed nimbus]

Mad cause caught 3 days as of tomorrow mate

[viscid vine]

Nobody will ban you because you got ''stuck''

[wise marsh]

we got the clip fatty

[viscid vine]

You probably found a bug and tryed to exploit it.

[wise marsh]

clearly not if we left it alone dumbass fix your server

[viscid vine]

Next time you find a bug, report it, and you won't get banned.

[hexed nimbus]

In that case usually you stay banned till fp fix the exploit

[wise marsh]

we left it alone to go to cargo

[cursive gyro]

i was underwater with scuba gear leaving oil, and at the bottom of the ocean swimming back to base and there was an air pocket that I swam into, THen i went to base and got banned for no reason

[near halo]

no abuse at all

[viscid vine]

If you think you got banned for no reason just make an !appeal, nobody can help you if you just type your excuses here.

[thin plover]

actually make an appeal not a ticket

[wise marsh]

No excuses fatty

[cursive gyro]

i did make an appeal

[hexed nimbus]

Tbh there attitude says it all

[near halo]

chat he trollin yall

[viscid vine]

Than just wait for an admin to close it, if we can't help you with anything else move to #general

[near halo]

hes a rage baiter

[thin plover]

I'm looking into it

[gleaming compass]

Yo can some look @ my ticket

[wise marsh]

no

[gleaming compass]

bout a clan cyclin on 10x eu

[gleaming compass]

shush fat virgin

[wise marsh]

im 135 with a girl so pipe down fatty

[gleaming compass]

my point shush

[wise marsh]

wait till its your turn

[thin plover]

Sync, you don't need to announce every time you make a ticket or come to discord

@cursive gyro you are going to be unbanned in a few minutes

[wise marsh]

thanks daddy

[cursive gyro]

I beat the case

[thin plover]

wait 10-15 minutes before reconnecting

I think I took care of everyone, let me know if you have any more problems or if I forgot someone

[near halo]

thank u my glorious king

[vocal glade]

I bought vip status, it worked for 2 days, and now it doesn't work

[light summit]

hello! we're sorry to hear that. could you please make submit a ticket here and our payment team will be able to look into it for you as soon as they can? https://discord.com/channels/274965952116817920/883058174570135572

[winged sonnet]

Me and my teamstes got banned for cheating but we weren’t cheating

Its was on US low pop

Pls like unbann cuz we did nothing

But yeah

[pulsar trout]

!appeal

[glass olive]

Hey, @winged sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged sonnet]

My gmail doesn’t work can we speak about it here?

Hello?

lol

[balmy cypress]

the appeal has nothing to do with Gmail, you would need to appeal there and an admin will help soon

[stuck cargo]

help me

[winged sonnet]

Me too

Now

[stuck cargo]

pepol cheating server Rustoria SEA LONG steam profil: https://steamcommunity.com/profiles/76561198229577356/

[balmy cypress]

#support message

[balmy cypress]

?report

[glass olive]

Hey, @stuck cargo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[snow zealot]

!appeal

[glass olive]

Hey, @snow zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged sonnet]

bro admins i dont have all dsy long please

[normal orbit]

@balmy cypress already responded to you with the fastest way of resolving this.

[normal orbit]

.

[winged sonnet]

OMG

How long do i have to wait?

[viscid vine]

The standard response time for an appeal is 1-3 business days, but can be more or less based on the situation.

[winged sonnet]

MA GAR

And upkeep

What if my base decayes cuz i litterly did nothing

[final vigil]

@balmy cypress Hi bro, you know I can't get into the server and it sends me a message like Disconnected: connect to discord - Luke and it won't let me into the Br Main server, I don't know why it will be the truth since this morning the power went out and I got disconnected, I don't know if that's really it, please help with that problem.

[jagged escarp]

Hi @final vigil please post your steam id here, and Luke will contact you as soon as they are available you may also DM @balmy cypress

[vale musk]

can admin help me with rules?

[sonic pecan]

If I continue to be banned and my ticket is not checked, I will call my bank and request a refund.

[jagged escarp]

https://rustoria.co/rules

[sonic pecan]

deal with tickets

[final vigil]

@jagged escarp 76561198454408634 @balmy cypress

[jagged escarp]

That is probably not the best course of action. Thank you for your patience while the appropriate person gets back to you.

[jagged escarp]

Thank you.

[sonic pecan]

My friend, I am a seller on stripe. If it is not taken care of, I will complain and get my money and you will be penalized.

[vale musk]

if 2 clans on 10x nobps eu will raid 1 baise is it teaming? i mean we will kill each other when its will be possible, but we will raid 1 baise. we are not teaming but we are small clan we have like 2 guys they have like 5 and we understand that if we will start raiding other clan we will suck. but other guys dont want start to raid them while we are here bcs they think that its a teaming

[gleaming compass]

Classed as teaming if we are raiding the same base at the same time

[jagged escarp]

You’re far better off waiting to resolve the issue.

[gleaming compass]

doesnt matter if we are killing each other or not

[sonic pecan]

okey i wait

[vale musk]

@jagged escarp

[gleaming compass]

classed as teaming ive been banned before for it

[jagged escarp]

In the situation you described it would class as teaming

[gleaming compass]

Thank you

[vale musk]

mg

[gleaming compass]

Told u

[jagged escarp]

What is your steam id please

@sonic pecan

[stuck portal]

Rustoria is so ass my Team got banned for nothing we got the Biggest base on the server everything is gone now

wow

And These shitty admins wont respond

Never playing on your Servers again

[winged sonnet]

Fr

SHAME ON YOU GUYS

MASSIVE L

pls fix admins

O hell nah

[stuck portal]

Waited like 19000 years in Support i wasted 3 days of my life in rust and you banned us for nothing

Whyyyyyyy

🫠

[versed frost]

Hello, I have a really weird bug going on with me on the vanilla server, id like to talk with admin in VC if its possible, im waiting in Waiting for Support channel

[thin plover]

can you explain it here

or make a ticket

[versed frost]

ok, so basically whenever somebody hits me or just does any damage to me, he gets insta kicked

idk how it happened and i tried to reconnect and it still works

can i show it in VC?

[thin plover]

you can make a ticket, I am not able to join VC

[versed frost]

can any other admin join?

[raven mist]

Give me a few mins

[versed frost]

ok

[frozen prawn]

@raven mist hey man , check discord

[rose marsh]

please don't tag admins unless they have requested you to do so, if you have a question please just ask it here

[dense peak]

hi admin can you please tell me, 1 guy doesn’t have information about how long he was banned? https://steamcommunity.com/profiles/76561199374304605/

[rose marsh]

if he was game banned, it would say on his account... if he was server banned, we do not discuss that information sorry

[dense peak]

banned on the server for playing with a cheater, but the number of days was not written, is this a system bug or what?

[normal orbit]

EAC bans show on steam profiles, server bans do not.

[dense peak]

don't you understand what I'm talking about? one guy was banned for playing with a cheater on the .co EU MAIN server. Previously, there was always information about the number of days of the ban.

[normal orbit]

The player who is banned for playing with cheater, **usually **has a timed ban on that server, to see the remaining days, the player usually gets the prompt when connecting to the banned server.

[dense peak]

so I say that there is no time and I'm trying to find out whether this is a bug or not

[normal orbit]

Ok, thank you for clarifying, in your first message you said ' 1 guy doesnt have info'

[stoic thistle]

I dont think it matters how long he’s been banned for. He was playing with a cheater and he won’t get unbanned that pretty much sums it up.

[rose marsh]

have you made an appeal?

[dense peak]

Since when do you get permanently banned for playing with a cheater? I'm just asking you because he himself doesn't know how to use DISCORD

[dense peak]

no

[rose marsh]

!appeal make an appeal and an admin will sort it out

[glass olive]

Hey, @dense peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged lion]

hey i joind the steam group and the twich but how much time do i need to wait for it to activate on game

[tight grove]

why did i get banned

[rose marsh]

Sorry I don't have the answer to this 😦 hopefully someone with insight answers soon

[winged lion]

thanks anyway

[rose marsh]

when you try to join the server, the disconnect message will give you an idea as to why you were banned

[rose marsh]

!link just double check everything is linked on the website

[glass olive]

Hey, @winged lion

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[winged lion]

i already did that 😅

[rose marsh]

sometimes people miss some 😄 worth checking

all I can recommend is making a general support ticket via the website

[winged lion]

the discord one is the only one that worked

[hearty fulcrum]

have you made an appeal yet?

[hearty fulcrum]

not sure about the twitch one, but the steam one takes a little while to sync up because steam needs to send out the info that sync with our servers. i recommend trying /auth command in game again after some time has passed.

[still cobalt]

@hearty fulcrumI want to know why I was banned from a server I didn't play

[still cobalt]

Please give me an explanation

[hearty fulcrum]

Is this your account or your friend's? We do not give out information about other people's bans. The owner of the account needs to ask directly.

[still cobalt]

me

[dense peak]

friend acc

[hearty fulcrum]

The account Puff sent is yours?

Send your steam ID please

Write it here in this channel

[still cobalt]

I don't know this puff

[still cobalt]

This is me. 76561199382271718

[hearty fulcrum]

You replied to my conversation with Puff, so I thought he was your friend.

[final vigil]

Nobody answers me, or gives me a solution, @Luke didn't talk to me, I sent him messages, I don't know what to do, he still won't let me in, he tells me the same thing

[hearty fulcrum]

Looking now

[hearty fulcrum]

give me one second and send your steam id here

[still cobalt]

I didn't know him

[final vigil]

76561198454408634

[still cobalt]

76561199382271718

[hearty fulcrum]

You need to write an appeal https://bans.rustoria.co

@still cobalt Write an appeal and wait for the answer, please.

@final vigil If you have already messaged Luke with your Steam ID, then please wait for him. You need to speak with him in Discord.

@dense peak Your friend needs to make an appeal. You cannot make an appeal for your friend. We don't give information about other people's bans.

[still cobalt]

@hearty fulcrumI've appealed. I haven't even played SEA main

[hearty fulcrum]

@still cobalt You need to wait for an answer.

[dense peak]

@hearty fulcrum what is the appeal for? he was simply banned for playing with a cheater nothing more. I want to know information about when the ban time will end, it’s just that the information about the ban only indicates a game with a cheater without an unban period.

[hearty fulcrum]

@dense peak In the appeal, your friend can ask how long the ban is. But YOU cannot ask FOR HIM because it is HIS ban, not yours.

[dense peak]

ok

[still cobalt]

You need to get him to certify it. You can't speak for anyone else

[still cobalt]

How long do I have to wait

[hearty fulcrum]

Until the admin who banned you answers your appeal.

[still cobalt]

Is it a response to my appeal or something

[hearty fulcrum]

Yes

[tight grove]

yes

[hearty fulcrum]

You can find the reason for your ban in the disconnect reason, but if it doesn't say, you can also ask in your appeal. Please wait for the admin to answer.

[tight grove]

it says cheating :p

i got banned in the middle of a fight to bro

it there anyway to get unbanned

[ocean fulcrum]

Besides the appeal, no.

[tight grove]

Nvm I’m not banned I

It still let’s me join into servers

Why?

Did I get kick banned

[rose marsh]

!report please don't call out people in chat or discord

[glass olive]

Hey, @cosmic glade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[final vigil]

@Luke does not respond

[rose marsh]

when did you contact Luke?

[final vigil]

17:46

[rose marsh]

if it was recently or today... you need to give him some time to reply please, is it in regaurds to a ban appeal?

[final vigil]

I don't know, it won't let me log into any of the Rustoria.com servers. I was playing this morning and lost my connection. From then on I tried to connect at 3 PM and it wouldn't let me. It said Disconnected: Connect to Discord - Luke

[rose marsh]

yeah, ok so you need to wait for Luke to reply to you on Discord... it can sometimes take a while please be patient

[final vigil]

ok thx

[rose marsh]

@balmy cypress also make sure you are DMing the correct Luke

[final vigil]

Yes I do

[vagrant fox]

Any staff members around i know a group that is cheating on long

i have proof

[rose marsh]

!report create a ticket, do not call them out in discord or chat, just makes it harder for the admins

[glass olive]

Hey, @vagrant fox

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

you can upload evidence to your ticket via the website

[ripe panther]

my friend crashes everytime he loads into the server

no other servers tho

[rose marsh]

what is the crash message?

[ripe panther]

rust js closes

[thin plover]

that just seems like a game problem

he can verify his game files

ok make a ticket

[ripe panther]

tried

[rose marsh]

!report do not call out people please

[glass olive]

Hey, @rose marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ripe panther]

and reinstalled

[vagrant fox]

i did in game

[thin plover]

he can try to change some settings not sure

[ripe panther]

👍

[thin plover]

it's just Rust, sometime the game decide to close, it's really not a server problem, just Rust as it is

if it was just a server problem, he would only get kicked from server

not the whole game closing

[ripe panther]

i see

its happened like 10 times

[hearty fulcrum]

If you have already created a ticket, you will need to wait for a response on the ticket. If you are hoping for the players to be banned, then please refrain from calling out the cheaters in Discord, server chat, anywhere as this can interfere with our investigation.

[vagrant fox]

i reported them ingame wont be logging on anymore cheating scumbags need to be taken care of

[signal coral]

hey did Rustoria 3x no bps eu & us close for good ?

[thin plover]

it did yes

#announcements message

[ripe panther]

any settings that might cause this?

[thin plover]

I'm really not sure, maybe gc buffer, try turning your graphic settings all the way down

[fathom folio]

hi adim

Can you tell me which behaviors will be banned

[rose marsh]

!rules please read the rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[fathom folio]

thx best adim

[last herald]

Anyone free to remove the 60hr aimbot thats been running around for an hour. Ticket #af800e thanks

[rose marsh]

tickets are handled in the order they come in, please be patient

[last herald]

60 hrs with 63% accuracy. Common lads.

[thin plover]

tickets are handled in the order they come in, please be patient

kerm said it

[past lily]

I linked my steam with the rustoria thing to be able to access the shop ingame and i still cant use it

[hearty fulcrum]

Hey, this is probably because Steam hasn't sent out the information that links with our servers yet. If you wait a few minutes then type /auth in game again later, it should work. If it doesn't work, you can wait a little longer then try again. We can't really give an exact time to wait or speed this up because it depends on Steam, unfortunately.

[past lily]

Alright

[smoky frost]

@hearty fulcrum DMS

[hearty fulcrum]

#support

[long wren]

@smoky frost there is no other way but to wait

[modest girder]

did long just fucking crash

long fucking ceashed

crashed*

<@&274971100184576010>

[long wren]

EU?

[modest girder]

us

it wont let any of me and my teammates log in

and we lagged out

it wont let us join or anyhting

[rose marsh]

are you getting a disconnect message?

[modest girder]

it still wont let us join idk if its down or if all 6 of us just lagged out

it says disconnected: disconnected

to all 6 of us

[rose marsh]

checking 1 min

Nope server is up

!steamid please post your steamid here and I will get an <@&274971100184576010> to check

[glass olive]

Hey, @rose marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest girder]

it fixed for me but not my boys we all restarted rust

but now im stuck in fuckin que

!steamid

[glass olive]

Hey, @modest girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose marsh]

yeah we don't have a disconnect grace period, sorry

[modest girder]

!steamid

[glass olive]

Hey, @modest girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest girder]

its alr ill be fine

my boys arent able to connect now and like 3 of them are banned from the rustoria discord for being dickheads

[rose marsh]

what message are they getting

[modest girder]

4 are getting the same as me and the other 1 is getting disconnected: server connection attempt failed

[rose marsh]

hmm strange, would recommend creating a ticket in #network-support-old but they will most likely ask for the people having the issue do it

[modest girder]

yeah ill just tell them to restart there pcs and if that dont work ill tell them to restart there internet or sum

thanks for the attempt at help thoi

have a g1

[rose marsh]

good start, after that, I would recommend a ticket in #network-support-old, sorry I couldn't be of more help

[modest girder]

nah its alr u cant fix everything ill let them know have a goodnight!

i jsut got timed out again after loading in 😭

[rose marsh]

post up your steamid, will get an admin to look into it

Also recommend doing a connection test of your internet, make sure you don't have any packet loss or micro outages...

[modest girder]

!steamid

[glass olive]

Hey, @modest girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest girder]

76561199056642503

[keen plank]

480 ppl on us long but oils do not respawn

my team has been waiting in a boat for ovwer an hour

like what the hell

[modest girder]

i checked my internet mid queue everything was fine but im gonna kms

i jsut did large lmfao it takes a sec

[keen plank]

ive literally been staring at jsut the map for over an hour and niether has respawned so idk wtf your on about

[modest girder]

they eventually come up but it takes a minute

[modest girder]

i just got ak locked crate before i lagged out

ak m39 and bolty

crazy crate

we just minied back to base tho

we wanted someone to counter too

im back in queue

gonna jump off a cliff

[rose marsh]

please keep the support channel free for support help... take the general chat to #general... if you get disconnected again can you please send a screenshot of the message the server gives back to you

[modest girder]

yeah i gotchu mb g

last message was timed out btw

[rose marsh]

did you get into the server, or did it time you out before ?

[modest girder]

i got in for like 30 seconds and then instantly got kicked

[rose marsh]

ok, I would recommend creating a ticket in #network-support-old for now

actually before that check to see if you can create a ban appeal

!appeal

[glass olive]

Hey, @rose marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose marsh]

if you can create a ban appeal, you have been banned

[modest girder]

i was banned?????

[rose marsh]

no I'm not saying that

[modest girder]

fuck you scared me

[rose marsh]

but just to be sure, go to the support website link and see if you can make a ban appeal

[modest girder]

alr

[rose marsh]

if you can't, make a ticket in #network-support-old

all the admins are busy atm, so trying to get you to the right place as quick as possible 🙂

[modest girder]

nah it doesnt let me make one says im not banned

[rose marsh]

ok cool, def make a ticket in #network-support-old if it keeps doing it

[modest girder]

alr

shit someones on one of the people that didnt get lagged out there goes ak locked crate😭

alr ima make a ticjed now

[rose marsh]

it almost sounds like a internet problem on your side if you are able to get back in

not having any other reports of server issues

[modest girder]

i checked i also just restarted my internet

my buddies also keep getting lagged out if they are able to connect

[rose marsh]

hmmm

US Long correcT?

[modest girder]

yeah

i made a ticket

so il just wait there thanks for the help

[keen plank]

ontop of his issues small oil on us long hasnt been up in and hour

[modest girder]

i lagged out again

[rose marsh]

create a ticket in #network-support-old

[modest girder]

i did

i just reset my internet AGAIN

we'll see if im groped by other ak kids or not

[compact sonnet]

hello

is there any options to open ticket or have a word private with admin or managment

[thin plover]

about what

[compact sonnet]

i am a small youtuber but my concern is little off topic so would be great if i can have word

[thin plover]

just dm me I guess

[compact sonnet]

i have sent you a friend request

[long wren]

!appealcn

[glass olive]

您好, @silent snow

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[green adder]

3 days now and no appeal response and i was banned for opera vpn 😭

[long wren]

appeals take 1-3 bussines days

[kind pine]

I got ban for play with hacker any admin online can help me? I don’t play with hacker

[rose marsh]

!appeal

[glass olive]

Hey, @kind pine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kind pine]

I want explain

There has so much details

[thin plover]

explain everything in your appeal

it's a 1on1 with the banning admin

[kind pine]

Okay

[kind pine]

If a person says on the public chat that he need some weapon for real money and I give it to him , he is a cheater but I don’t know

Should I got ban for play with hacker?

[torn mango]

can i get an admin on long to investage this player?

us long

[long wren]

!ticket create a ticket please 🙏

[glass olive]

Hey, @torn mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[eager turret]

yup

[torn mango]

yeah i did!

[eager turret]

hes going crazy

[long wren]

theres no point in appeal here

[kind pine]

sadly monday

[deep zealot]

how do i report