#support

1 messages · Page 628 of 1

median ibex
#

but some server doesnt allow this

rose marsh
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!rules

glass oliveBOT
rose marsh
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it isn't an exploit or cheating, I don't see how it would be bannable, but I guess make a ticket and see what the admin says

median ibex
#

if code raiding is allow to do. we are 30 man and we can use 3 hours to code raid one team if we want. that not right.

rose marsh
#

¯_(ツ)_/¯

rose marsh
#

make a different code for each door 😄

median ibex
#

...

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omg

rose marsh
#

it's like saying you can't raid, its unfair for people without boom

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¯_(ツ)_/¯

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move this convo over to #general the best thing you could do is report them and see what an admin says

median ibex
#

we are the biggest clan in sealong server. thats why he keep messing with us every wipe. ok. i will report him. thx

rose marsh
#

if he is being excessively toxic, racist or breaking any of our rules I would def report them with evidence and let an admin decide

median ibex
#

i mean welcome to raid us on normal way. u can boom us or inside us. but not like this u know.

#

last night we use 1 hours to change code. same happen in last wipe.

rose marsh
median ibex
#

but i am just too lazy too report him

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if i am solo i could do that. but we more than 30 man.

rose marsh
median ibex
#

my teammate will get crazy

viral niche
#

cant even make a ticket on the website so shit

raven mist
glass oliveBOT
#

Hey, @viral niche

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

viral niche
#

have clip of him 4 heading with tommy from like 30 min

raven mist
#

2 options

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^

viral niche
#

i cant make a ticket bru

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it wont let me

raven mist
#

Your clip is too large

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Thats why

viral niche
#

its 6 seconds long

raven mist
#

Just make a ticket with a name

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And we’ll check

viral niche
#

aight

#

delete his base too i want his loot

#

he lives right next to me

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i put in the ticket

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him and his bum ass teamate aiming

hearty fulcrum
#

We do not delete or remove bases as we are not allowed to interfere in gameplay.

viral niche
#

aigh

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i dont understand why cheaters even build bases

hearty fulcrum
#

We go through tickets in order. Please wait for the investigation to be done. We will inform you of the results in a reply to your ticket.

raven mist
viral niche
#

this kid missing all his shots now tryna hide the fact he cheating lmao

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bruda goes from trippling to missing

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trippled me and my boy atleast 5 times

frigid ferry
#

rustoria mondays cheater hitting only headshots with revvy 120 meters

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steam account new with nothing on it

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Ticket #3dc751

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how is there not a way for this to be detected bro is running around headshotting people with revyy every shot from 100 plus meters away

misty scroll
#

Your ticket is currently being looked into, please have a little bit of patience 😄

frigid ferry
#

i was just pointing it out...

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thank you!

#

is it fair for me to ask where the cheater lives so i can raid for my loot back? maybe dm me

thorny dune
# frigid ferry i was just pointing it out...

Of course, we understand the urgency when you have someone you suspect of cheating, as Schaadt mentioned, someone has picked up your ticket so you'll get a reply in-game as soon as possible

frigid ferry
#

i feel like thats fair

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why do people have to cheat, dont understand how its fun and it makes your jobs harder, and ruins the game

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maddi got banned is there any way you can dm me where they live, i just want my shit back?

misty scroll
#

No

frigid ferry
#

its not fair for me to raid a cheater?

misty scroll
#

It is fair for you to raid the cheater, but it's not fair for admins to give any information out at all, doesn't matter that the player is banned

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If you can find them then you can raid them

frigid ferry
#

okay

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just tryna cleanup the server ykwim

misty scroll
#

Yes of course, and we appreciate that

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Always keep on reporting players you believe are cheating

viral niche
#

hes banned

long wren
frigid ferry
#

raided the cheater and got cheater loot

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5 satchels lol

near halo
#

uhm how long does ban appeals take? it has 1d ago and still no answer on site appeal.

misty scroll
#

1-3 business days

near halo
#

alright

humble moth
strong willow
humble moth
glass oliveBOT
humble moth
#

wait

humble moth
humble moth
humble moth
long wren
humble moth
odd stag
#

How does this support work. I have a very clear cheater living next to me lol

odd stag
#

On Toria Mondays

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Thank you.

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When this fine young man gets banned will the base he is currently residing in with his pals be destroyed by admin?

misty scroll
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We do not delete bases no, however you should be able to raid easier it with nobody able to defend

odd stag
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Big ups Schaadt

humble granite
#

BR long WIPE data?

misty scroll
humble granite
lethal agate
#

<@&274971100184576010> ty for looking through our tickets on rustoria and not banning PSA bc all have vip meanwhile they touch a single server like atlas / rustafied

#

its fucking disgusting how your all paid actors and no wonder your servers are dying faster than anything in rust maybe if u get some fucking people who wants your servers to be playable like it was in 2023 ! ! ! ! ! WP surely great staff

near halo
#

Hey admins, I noticed I got banned for evading, but I’m really confused because I didn’t do anything. After checking, I found out my friend (who brings his laptop over to play Rust with me) got banned for cheats a couple of months ago. He told me he downloaded free cheats, got banned before even spawning in, and didn’t tell me because he was embarrassed. I believe I’m linked with him because he gamed in my house. I had no idea this happened, and I wasn’t even playing Rust at the time. I’ve never used cheats, and I’ve been playing Rust since 2018, making YouTube videos and streaming. I’m just asking if anything can be done to help me out. Thanks!

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I tried to appeall but i had no idea an acc was linked to me caused that and i knew after i asked my friend , but i cant add to my appeal or context of it it says i have to wait for it to 180days or smt to reappeal.

stiff widget
hearty fulcrum
near halo
hearty fulcrum
near halo
#

so i have to wait until its 180 days? nothing can be done about my situation?

#

whole 3 months

near halo
# long wren Yes

wow man just wow my luck i just finshed my semster exams and i was about to comeback to rust and enjoy some rust wipes but ofc this what happens and i have to wait 3 months..........

hearty fulcrum
near halo
hearty fulcrum
near halo
#

idk how is it even possible, problly cuz he used my internet.

toxic shard
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oh no it was you

near halo
#

it was me fr?

hearty fulcrum
#

yes

near halo
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how?

hearty fulcrum
#

we know.

near halo
#

bruh

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i swear to you on every thing i didnt install cheats or it was me

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why would i do that shit xD

hearty fulcrum
# near halo why would i do that shit xD

i think that is something you would have to ask yourself, but your appeal has been answered and so have all your questions, so i'm going to ask you to move to the #general now for any conversations you may wish to continue to have.

near halo
#

yeah thanks for answering and blaming me for it while i had 0 interaction with it just horrible friend.

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I like the "we know" part it was really helpful

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ty rustoria.

hearty fulcrum
#

you're very welcome, and have a nice day/evening.

vale musk
#

can admin join and ban guy 10x eu /ticket add 76561198807515606 is cheating aim and wh. here is his player id

glass oliveBOT
#

Hey, @vale musk

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

west osprey
#

Did you need something?

sudden skiff
#

i got kick 3 times because for hacking

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i dont use cheats

ocean thistle
sudden skiff
#

how

sudden skiff
#

i can join ather servers so im to band from rust entireli

glass oliveBOT
#

Hey, @sudden skiff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sudden skiff
#

thanke

silent rover
silent rover
lethal agate
#

get ur shit straight and do your fucking job?? XD

misty scroll
# lethal agate get ur shit straight and do your fucking job?? XD

Thank you for your kind words!
This player was not banned because we did not find any evidence of cheating when we were investigating them. Of course it is possible that the player is toggling cheats, but we cannot simply ban somebody because they might be cheating. We operate on a "innocent until proven guilty" basis. I cannot speak for "all other servers", and I have no idea what evidence these servers might have, but we do not have sufficient evidence to issue a ban as this time.
I am sure you yourself would appreciate not getting banned simply because another player insists that you are cheating. Or maybe you would not mind getting banned without proper reason? If that is case, you must recognise that the way we operate differently and will not bend our principles and values to fit your views and opinions.

manic radish
#

this fucking cheater new i had 45k sulf farmed on me so he aimboted my ass behind a fucking barrecayd he couldent see me and still he shot and i got triple and before he evan looked at my boady he say give me my 50k sulf bitch

near halo
#

Hey, can i talk to a a admin about getting one of my friend unbanned?

manic radish
#

ban his ass and give me mu sulf back

#

name is haha

near halo
#

Yes

gloomy sparrow
glass oliveBOT
#

Hey, @manic radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

but they denined it

lethal agate
gloomy sparrow
near halo
#

but, he was not the player the cheated

#

So can i talk to a admin

gloomy sparrow
near halo
ocean zinc
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Hello. you can help with the problem, I wanted to log in to the EU Small server. at the last download, it kicks and writes Disconnected: hacking. I don't use cheats and I don't think I've ever played on this server. before that, I played on maine, everything was fine there with the connection

glass oliveBOT
#

Hey, @ocean zinc

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hearty fulcrum
hearty fulcrum
glass oliveBOT
#

Hey, @cunning pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spring gorge
#

HELOL PLS HELP 3 times kick for HACKING !!!
I HAVE VIP ON THIS SERVER AND CLAN
I DON~T HACKINGG!!! second time for month/ i create appeal on web

hearty fulcrum
spring gorge
#

@hearty fulcrum/76561198024390514/

hearty fulcrum
# spring gorge <@690024184796938328>/76561198024390514/

I have fixed this for you now, This can happen sometimes with VPNs or shared IPs, but in this case, it was not related to you.
You should be able to connect again in 15 minutes.
Please wait 15 minutes BEFORE trying to connect again. Connecting too quickly can cause another error.

#

If you have any more issues, please let us know again by writing here. Thank you

candid basin
#

I keep getting kicked for hacking and nobody is responding to my appeal, CAN I HAVE HELP PLEASE

candid basin
long wren
candid basin
#

@hearty fulcrum

hearty fulcrum
humble granite
#

I'm from Brazil.

Hello Staff

Can I download Reshade?
Was Reshade banned or nothing?

silent frigate
#

I was perm banned for association a year ago, can i appeal thiws

glass oliveBOT
#

Hey, @silent frigate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

silent frigate
#

Wont let me appeal on the siter

silent rover
# humble granite I'm from Brazil. Hello Staff Can I download Reshade? Was Reshade banned or not...

Well, alot of people say it's not allowed and some say it's allowed. There's 2 reshade files to use on rust Day/Night: The day just makes your game look better in colors gives more vibrance. If you were to use the night reshade there's a high chance you would get banned, because the night reshade makes your screen bright and it's easier to see in night, and it would be suspicious seeing people in night time everytime! From my perspective i wouldn't recommend using it because EAC could detect it as a cheat and would get you banned. And if you got banned you couldn't appeal because EAC won't allow that and they would only remove the ban automatically if it was a false ban. But if you want to use it do it on your own risk! If you would use it the chance to get banned can very from high to low, but there's always a chance to get banned! That's all that i know.

silent frigate
#

my ban was over 22 months ago idk if we can work smth out

humble granite
silent rover
odd siren
#

and aim , pls admin help

raven mist
#

!report

glass oliveBOT
#

Hey, @odd siren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
#

Read it 😄

odd siren
#

IM MAKE TICKET

raven mist
odd siren
#

haha

#

this guys use wallhack bro

long saffron
#

10x down g

hardy galleon
#

down downnn

heady heron
#

enable 10x admins @gloomy sparrow

vale musk
#

fix 10x boysz

spring path
#

fix 10x pls

lyric basalt
#

forwarded to devs

lethal agate
candid basin
#

I would be eac banned if i was

lethal agate
#

🐵

white oracle
#

good evening, why am I banned if I don't even play on such a server. I hope you decide. Thank you

lethal agate
#

yea so true banned every server you play ;3

candid basin
white oracle
#

why did they ban me?

deep vapor
#

I was banned because a person came up to me and gave me resources, after a couple of minutes he was banned and then me. Where should I write about being unbanned?

glass oliveBOT
#

Hey, @deep vapor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tired mountain
#

Hello, we were killed by a player with the nickname banana, we threw a report at him, after I went to talk to him, he gave me the house, I logged in at the door and closet and he was immediately banned and me along with him, although you can see that I just logged in to the house

#

PLS HELP

glass oliveBOT
#

Hey, @tired mountain

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tired mountain
#

I can't connect to the site

plush current
#

The site is up. Try refreshing or closing and reopening.

tired mountain
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it doesn't work

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Many times already

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please help me, I played on long

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Can you help me?

hearty fulcrum
silent rover
#

I have a question

spring path
#

FIX 10X PLS

#

its 2nd time crashing

hardy galleon
#

10x ez

spring path
#

is rustoria sucks?

modest blade
#

10x down?

spring path
#

cant play servers crashed all time

plush current
hardy galleon
tired mountain
#

Yes, I've already logged in from my phone

#

and how many appeals are considered

#

???

tired mountain
raw widget
#

rustoria us low pop cheater

modest blade
glass oliveBOT
#

Hey, @raw widget

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raw widget
#

!report

glass oliveBOT
#

Hey, @raw widget

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
#

by the way, i was replying to someone else, but you can leave your steam id here too. i will check it or another admin will.

shrewd berry
rose marsh
shrewd berry
rose marsh
rose marsh
glass oliveBOT
shrewd berry
#

76561199793899991

rose marsh
shrewd berry
rose marsh
#

please don't call out anyone in discord or chat, tickets are handled in the order they come in and as quick as possible, be patient

nimble umbra
#

hi

#

@lyric basalt

tender junco
#

<@&274971100184576010>

lyric basalt
#

@tender junco

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@tender junco

tender junco
#

@nimble umbra

raven mist
#

@tender junco

tender junco
#

They have already contacted my friend, thank you, sorry

north crest
#

@tender junco

tender junco
tight niche
#

Anyone know if reshade is banneable in rust?

unkempt trench
#

ohhh admins giving cheaters time to research 2 hours long recycled scrap

vivid ferry
#

Good afternoon, I arrived at the computer club when I started Rast, it gave me an anti-cheat faceit error, when I entered the server I was disconnected due to cheat, what should I do about this problem?

pseudo tendon
#

How do i get help?

rose marsh
glass oliveBOT
#

Привет, @vivid ferry

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

pseudo tendon
#

Can i talk to someone?

rose marsh
#

what is it in regards to?

thin plover
#

easier if you just type it here

pseudo tendon
#

I got banned

rose marsh
glass oliveBOT
#

Hey, @pseudo tendon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thin plover
#

follow this ^

still nest
#

there is a hacker on the 2x quad serv near small oil spawning in aIR DROPS

glass oliveBOT
#

Hey, @still nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

2x quad?

#

we don't have that

still nest
#

THE 2x quad he was walking on waTER

thin plover
#

are you in the right server?

still nest
#

woops my bad

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wrong server

thin plover
#

and I've never heard of a cheat allowing you to spawn stuff

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good luck whatever server you're on

still nest
#

i meant like he was calling in air drops in the middle of the ocean withou nth to stand on

tranquil token
#

@tiny wren

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@oak temple

long wren
rose marsh
tranquil token
#

@round badger

still nest
#

but u have to be stadig on something no?

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standing?

long wren
tranquil token
rose marsh
still nest
#

oh

#

well im pretty sure you have to be standing on something to call in a airdrop

rose marsh
hearty fulcrum
#

Regardless, as the admin said, if this was not happening on Rustoria servers, there is nothing we can do. Please double check which server you are on, and contact the support of the appropriate server to investigate. Thank you.

blissful arrow
#

I entered a new server. Someone told me the password of a 1x2 small house. There was nothing in the house. When I played for a few hours, I was kicked out of the server. I don't know what happened. I'm not a hacker. I'm just playing games normally.

#

What should I do in this case?

rose marsh
glass oliveBOT
blissful arrow
blissful arrow
#

@rose marsh How long will it take?

rose marsh
blissful arrow
#

ok

iron surge
#

DAM WHATS UP WITH THIS 24HRS SUPPORT COMEON DAM CHECK TICKETS !

rose marsh
frozen gate
#

Здравстуйте, куда нужно обращаться для снятия бана ?

#

Hello, where should I go to remove the ban?

rose marsh
glass oliveBOT
#

Привет, @frozen gate

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

frozen gate
#

@rose marsh Thank you

finite trout
#

support for br long? how can i see

rose marsh
finite trout
#

i want support for something that happened in br long server

rose marsh
#

no problem, just ask your question here and we will help or point you in the right direction!

finite trout
#

ok, so, some hackers made a ocean base outside the map and no decay, i want to report and i want to know who made the base @rose marsh

chilly yoke
#

where can you find the custom map to put on a test server before wipe? or does rustoria not release the map file?

finite trout
#

i pay vip on the server main and long, i just want to report, probably they duped some itens too

rose marsh
rose marsh
glass oliveBOT
#

Hey, @finite trout

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rose marsh
finite trout
#

yes, i understand, but when we play on a official server and have people that dup itens i think is better for any player on the server to have this type of ppl reported..

#

and banned

rose marsh
finite trout
#

yes, im creating rn

rose marsh
#

!steamid please share your steam id and we can look into it for you

glass oliveBOT
finite trout
#

76561199005099104

#

i have all the prints here

rose marsh
#

!report again please don't call out players in chat, use the report system 🙏

glass oliveBOT
#

Hey, @rose marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

finite trout
#

i already sent the report, thanks @rose marsh

#

can you see if is already created?

#

showed me this message here "You're making tickets really fast. We'll create your ticket after this quick countdown." @rose marsh

rose marsh
wanton kraken
#

yo admiN

#

CHEATERS ARE RAIDING MY BASE HELP PLEASEE

glass oliveBOT
#

Hey, @wanton kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wanton kraken
#

i cant even pick

daring python
#

dealing with a cheater that just insta headshot me and my friend on US Long Monthly

rose marsh
glass oliveBOT
#

Hey, @daring python

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

smoky frost
#

can someone view my ticket please

long wren
sacred jewel
#

/report

glass oliveBOT
#

Hey, @sacred jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

glass oliveBOT
#

Hey, @next sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mild needle
#

where to get vpn access

rose marsh
mild needle
#

okay thanks

next sparrow
#

why Disconnected: hacking please help!

rose marsh
glass oliveBOT
#

Hey, @next sparrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

next sparrow
#

in which section of the site do I need to write?

long wren
paper storm
#

bro

#

why did i get muted for saying faq?

#

wtf

#

Can a mod tell me why i got banned for saying faq

#

!appeal

glass oliveBOT
#

Hey, @paper storm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

molten flicker
glass oliveBOT
lost snow
#

!report

glass oliveBOT
#

Hey, @lost snow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

next sparrow
#

Will I get a notification when I unbanned?

long wren
tight niche
inland nacelle
#

does rustoria offer replays?

crude tundra
#

76561198795423779 VPN ban , Please unlock it .

long wren
glass oliveBOT
#

Hey, @crude tundra

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lofty pivot
#

EU Long nickname DIRKA only headshot 150+m 76561199440606027

#

Долго ждать нахуй пока забанят? Алё

glass oliveBOT
#

Hey, @lofty pivot

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rugged mountain
#

!report

glass oliveBOT
#

Hey, @rugged mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

blissful arrow
#

hi

frozen gate
#

Can any of the admins help in voice chat?

#

pls

sudden skiff
#

how do i now if my appeal got accapted

rose marsh
sudden skiff
#

thankes

barren hound
#

Administration, help Disconnect from the server with the reason: Hacking

sudden skiff
#

do a appeal

#

had the same thin

#

g

glass oliveBOT
#

Hey, @barren hound

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

analog comet
#

<@&874995535881326632> vpn ban

analog comet
long wren
glass oliveBOT
#

Hey, @analog comet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful arrow
#

Excuse me, how's it going?

long wren
slim sierra
#

full wiped after ?

rare shale
#

!appeal

glass oliveBOT
#

Hey, @rare shale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

deft frigate
glass oliveBOT
#

Hey, @slim sierra

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

molten flicker
#

!scam

glass oliveBOT
#

Hey, @warm arrow

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

warm arrow
#

i sent it toi report it

#

why u delte it?

#

im fucking retarted XD

molten flicker
smoky cape
serene salmon
#

please ban @proper birch, the guy is trying to scam people

serene salmon
tropic geyser
#

!report

glass oliveBOT
#

Hey, @tropic geyser

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

polar pivot
#

!appeal @tropic geyser

glass oliveBOT
#

Hey, @tropic geyser

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

steel glacier
#

steam auth timeout noauth responsecan mod fix it please

#

@glass olive

#

@smoky cape

#

@polar pivot

tough needle
#

@lusty basin is unplayable..

shut axle
#

/support/appeals/afb96a

#

Hello, I tried to log in to Rustoria Main, but I was kicked out with the reason for the hack. Now I see that I was banned 3 months ago on Rustoria Long, 3 months ago I didn't even play on this server, I logged in there for the first time literally a month ago. I'm a VIP who just wanted to log in to a wipe, thanks for the good gaming experience.

glass oliveBOT
#

Hey, @shut axle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shut axle
# deft frigate !appeal

I already wrote there, duplicated here. To speed things up.
Because this ban was issued when I wasn't even remotely playing.
Moreover, how could it have been issued 3 months ago, a week ago, when I was playing?
There is an obvious mistake here.

safe relic
#

fix the server or i want a refund

tropic geyser
#

That happened to me
Aswell

shut axle
deft frigate
tough needle
#

Anything happen for @lusty basin ? This is not acceptable for a paid server.

shy remnant
glass oliveBOT
tropic geyser
#

I also got banned for eu long for hacking even tho im
From sea

#

Hey xpixel can i dm?

shy remnant
#

Put your Steam ID here please

tough needle
shy remnant
glass oliveBOT
tropic geyser
shy remnant
#

And can you explain what is the issue ?

spring radish
tropic geyser
#

I already send it and its saying i got banned 19 months ago in eu long even tho i havent played there

glass oliveBOT
#

Hey, @spring radish

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough needle
#

btw. the worst official i have played on so far

shy remnant
#

So you can just tell us what the issue is

#

So we can relate the info

tough needle
#

but several people already mentioned it here

shy remnant
#

I just came in

tough needle
#

global chat is also full of it

#

I would expect someone to monitor that for a freshly wiped server

desert stag
#

It was kicked by the server, when re-logging into the server, it could not connect and it was written: " disconnected: banned " and there was a link to the discord

shy remnant
shy remnant
tropic geyser
#

Bro this is a bugged or something i got banned 19
Months ago thats what its saying in appeal when i was playing on sea long 2 weeks ago and its sayingi got banned on eu long

#

Which is not the server i play in since im from sea

desert stag
#

lucu maybee , I don't remember

tropic geyser
#

Or connect to the server?

desert stag
#

yep

long wren
desert stag
shy remnant
#

Try connecting in 10mn please

shut axle
tropic geyser
shy remnant
tropic geyser
#

So am i unbanned now?

long wren
tropic geyser
shy remnant
#

Just wait 10mn and try to reconect

desert stag
shut axle
# shy remnant Yes

Can you review my appeal?
I got banned on a server I wasn't playing on at the time, supposedly 3 months ago. Even though everything was fine just recently.

tropic geyser
desert stag
mystic rain
glass oliveBOT
long wren
shut axle
sonic wind
#

Does US Wipe tdy

long wren
sonic wind
#

What TIme

shy remnant
cursive kayakBOT
#

@sonic wind

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1732824000:F> (<t:1732824000:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

shut axle
safe relic
#

!apeal

tropic geyser
safe relic
#

fix ur f servers

long wren
desert stag
tough needle
#

So will somebody do something about super laggy @lusty basin ?

long wren
tulip sphinx
#

come on

onyx jungle
#

Rustoria Eu Long Offline

#

before Laggy

long wren
steel glacier
#

how cant yamll fix this lag

solid ravine
#

when is eu main coming back online?

tulip sphinx
#

never

sharp yacht
#

!steamid @sharp yacht

glass oliveBOT
solid ravine
#

ö

spare cairn
#

is scientist going to respawn on eu main

sharp yacht
#

I need to see if I’m unbanned on rustoria for a vpn I didn’t know about would be a a bannable offense, Can anyone help me

sharp yacht
#

yes yesterday

cyan cloud
#

So i can play with proxy ip ?

solid ravine
restive lance
long wren
cyan cloud
#

i can't use discord with out proxy beacuse im from Russia

lucid spire
#

why main down?

sharp yacht
glass oliveBOT
#

Hey, @restive lance

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

long wren
sharp yacht
#

recive *

long wren
glass oliveBOT
#

Hey, @sharp yacht

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lucid spire
sharp yacht
#

okay thank you

restive lance
# long wren !scam

Yah, don't worry about me, I just wanted to report it to you (already reported to steam), maybe you guys want to report it as well, so chances of removal are higher.

sharp yacht
#

ah okay thanks @long wren Nothing yet but thank you

cyan cloud
#

Is it forbidden to play using cloud servers (proxy server), I live in Russia and my discord doesn’t work without it

ripe bolt
#

guys i cant connect to the rustoria eu long idk the reason

long wren
sharp yacht
#

okay thank you

frigid trail
plush current
long wren
ripe bolt
#

thx

solid ravine
solid ravine
uncut garnet
#

Самый конченый сервер только отсидел отчеред сразу лег сервер и теперь очередь 162 спс

#

Я разочарован

full rover
#

i cannot buy vip, wheever i go onto the website it times me out/ says connection reset

long wren
cloud raptor
#

how does the map vote system work?

#

i clicked on the server to notify me, do i wait now?

long wren
tough needle
#

and @lusty basin is lagging again...

desert stag
#

Why was I banned from a server I didn't play on

solid geyser
glass oliveBOT
#

Hey, @desert stag

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic shard
merry vector
#

This servers so bad..

desert stag
toxic shard
#

We do admin on our free time, usualy if you come right away the admin is around, after that it depend on his availability

desert stag
#

If I need to be checked, why can't anyone else do it?

long wren
tough needle
#

NICE! 2nd base gone because of this ridicolous lags...

trail blaze
#

.

cedar sentinel
#

omg we are12deep just died cause of lag there is 2guys no lag killed all team and run away they dont have lagggg rustoria eu main

#

we cant play like that

#

some ppl have lag some dont have

deft frigate
cedar sentinel
#

wtf we buy 10vips this wipe and we cant play

cedar sentinel
candid basin
#

!appeal

glass oliveBOT
#

Hey, @candid basin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout patrol
#

@fossil igloo Will there be atleast incresed player slots or no queue or some shit, that's gay asfk...

#

2 restarts, just printing money from non-vip players

#

Making them buy VIP or what?

#

Guys, see if we all picked different main server to play we would be having fun now, instead of cutting outsevles in queue & waiting for restarts.

coral summit
#

hello, how to add rustoria bot to your discord server

devout patrol
coral summit
ripe bolt
#

I was muted on the rustoria eu server Long It would be great if you could completely remove the restrictions from me. I admit my guilt.

smoky frost
#

Bro can someone please look at my ticket

shy remnant
#

This is a support channel, please use this only for assistance related questions. Any other message will be deleted

glass oliveBOT
#

Hey, @ripe bolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

devout patrol
smoky frost
#

@lyric basalt

shy remnant
grave anvil
#

what should I do if I was banned for nothing

devout patrol
coral summit
#

hello, how to add rustoria bot to your discord server. It

devout patrol
#

Slots will be just 850 like regularly and that's it

shy remnant
smoky frost
#

How long is an association ban

shy remnant
#

Depends the situation

shadow ledge
#

1

grave anvil
#

So I didn't even shoot with a firearm, please help me what to do

smoky frost
#

Can I get it appealed because I didn't even know the guy was cheating

glass oliveBOT
#

Hey, @grave anvil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky frost
#

And I left team when I knew he we'd

glass oliveBOT
#

Hey, @smoky frost

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky frost
#

I did

shy remnant
#

Support channel, please.

pseudo willow
#

Eu main is still not up you guys sad its gona be 20 min it haa been 35 so far

smoky frost
#

It's been pending for 24 hours

#

@shy remnant

coral summit
#

hello, how to add rustoria bot to your discord server. It

pallid raft
#

y cant i type in general anymore

frail wadi
near halo
#

Hey admins I have a question

frail wadi
pallid raft
#

what does cahnnel is locke dmean

near halo
#

How much is vip?

pallid raft
#

locked for everyone

sudden moat
#

That you can't type in it

frail wadi
coral summit
sudden moat
#

for spam reasons

frail wadi
glass oliveBOT
#

Hey, @near halo

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

pallid raft
#

hwo logn left on main offline? or do you not knwo

sudden moat
meager yoke
#

it already past 10-20minutes what are you doing scripting minecraft server?

pallid raft
#

yeah bit confused now

narrow valley
#

after restart, my repair bench and boxes benit is destroyed for 2nd day now, why>??

pallid raft
#

that is why i asked

meager yoke
grave anvil
#

how to find out if the application was approved or not

meager yoke
#

i bought vip and i cant even use it

sudden moat
grave anvil
#

to unban

sudden moat
#

You will recive further information from the Admins

meager yoke
#

bro i thought that i bought it to skip queue and i cant even skip queue because the server is down

shy remnant
orchid hare
#

Who knows when the server will start already

tight niche
iron fulcrum
#

wht the fuck is this narrator

#

how the fuck i turn it off

polar pivot
iron fulcrum
#

its only dc

polar pivot
#

no clue then

#

If its narrating when your hovering over things you most likely have narrator turned on in windows, I am not aware of any narrator in discord other than the TTS option when sending a message.

iron fulcrum
#

its just reading everything

sudden moat
#

Do you mean that the messages are said out loud by a bot in Discord?

iron fulcrum
#

YESSS

#

fucking anoying

#

only other mesages not my own

sudden moat
#

Here

#

In the notification settings you will find it

iron fulcrum
#

type something please

sudden moat
#

Test.

iron fulcrum
#

omg yesss

#

thank you man

sudden moat
#

Your welcome

manic horizon
#

can anybody help me, ive been banned for charge backs for like the last 7 months and i dont know why

#

ive made many tickets too

grave anvil
#

and there are people who were mistakenly banned disconnected: come to discord server-luke and what is the reason for the ban?

grave anvil
#

what is the reason for the ban?

polar pivot
sudden moat
#

I dont undertand what you're saying

polar pivot
#

Only thing you can do is

#

!appeal @grave anvil

glass oliveBOT
#

Hey, @grave anvil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grave anvil
#

I do not know, I log on to the server and an error occurs

hearty fulcrum
hearty fulcrum
reef temple
#

Lily, would you mind looking into my appeal? Kind of time sensitive

misty scroll
#

Your appeal is as time sensitive as any other appeal, you just need to be patient and wait for a reply

tough needle
#

And @lusty basin is lagging again...

tough needle
#

I think @lusty basin even died completely

reef temple
#

how can I be banned for "playing with a hacker" ? I'm a solo player who joined a big group for a raid, which I rarely do. I feel like this discourages people from playing together with others, and everythign is suspect. Now my bases is all open up because someone who seems wasnt even our group.

#

Never had this before, how long is the review usually?

sudden moat
#

!appeal @reef temple

glass oliveBOT
#

Hey, @reef temple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful arrow
#

Excuse me, how is my processing result?

sudden moat
lyric basalt
reef temple
sudden moat
#

Seen as our staff team is very busy, it's hard to reach out to all those in need of help appealing or any other sort of problem.

reef temple
#

ehhhhhh :/ Playing solo from now on

blissful arrow
lyric basalt
blissful arrow
#

OK

tough needle
#

@lusty basin dying again..........

tight sundial
#

Sent ticket for cheater on Vanilla EU Main

sudden moat
meager yoke
#

if its not fixed after this restart i quit this server and demand refund

chilly bay
#

i need a refund

cedar sentinel
#

again we lost so much loot cause lag and fixing lag

meager yoke
#

they aint gonna fix shit bruv

cedar sentinel
#

bro we we lost 12vs 2nakedcause they dont have lag and now we lost in launch fight again

#

even they dont do roleback

mental lake
teal plaza
#

<@&274980199668645888> i pay for a vip on us main and i connect to the server, that is all i need to do to claim my vip for te next wipe at 17:00?

modest blade
#

Yep

normal orbit
#

Yes

patent bolt
smoky frost
#

@lyric basalt please look at my ticket homied

cloud raptor
#

hey how am i able to see the map for us main???

pulsar trout
shell nymph
#

why mondays steam auth timeout no auth response?
please HELP

teal plaza
teal plaza
lyric basalt
smoky frost
#

pls bro I didnt know

#

I remember u from a couple months ago and u were hella chill

lyric basalt
smoky frost
#

bro..

#

can u get me in touvh with one cause its been more than a day

#

and wipes in 2 hours

#

ive never been banned in my two years on this server bro

bitter grail
#

Such a weird server

#

"ran on best hardware"

#

good one might aswell remove that from the bot that keeps saying it

plush current
bitter grail
#

Nah I would just be happy if you actually run the server on best hardware

smoky frost
#

@lyric basalt

plush current
reef geyser
#

n

smoky frost
#

L admins

#

besides marzy

#

cant have shit on rustoria

tawdry nest
#

Where is luke? got told to come here

silver iron
#

Can i get banned if a stream is playing on rustoria US main and hes not on streamer mode?

sudden moat
silver iron
#

do i still get banned even tho their not on streamer mode?

raven mist
sudden moat
#

I sadly do not have the awnser, but it isn't recommended, proceed at your own caution

silver iron
raven mist
#

"Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted."

silver iron
#

will i get a warning the first time or just get banned?

raven mist
#

Just dont do it, simple

misty scroll
#

If you are trying to weigh whether it's worth it or not, then it isn't worth it

raven mist
#

Take this as your "warning"

silver iron
#

i would have put a nerd emoji on that last message if i could

#

thanks

#

i just saw what message its on

maiden prism
#

i got banned for no reason that saying im cheating

sudden moat
#

/appeal @maiden prism

glass oliveBOT
#

Hey, @maiden prism

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

maiden prism
#

i was using vpn because dc is banned from turkey maybe thats the problem?

#

i already did appeal

last lichen
#

how can i reset my overall ukn recoil stats?

sudden moat
#

Maybe check out the UKN discord for further details

last lichen
#

you have a link for that 1?

ripe bolt
#

guys i cant connect to the rustoria eu long idk the reason

sudden moat
last lichen
#

ty

tough needle
#

Aaaaaaand @lusty basin is lagging again....

plush current
#

your lagging im on main and it isnt lagging

tough needle
#

lol. thats why the whole global chat is going wild, right?

plush current
#

are u on eu main?

tough needle
#

yes

plush current
#

oh my bad im on us

#

i will look into it

tough needle
#

Maybe those linking things could include the region.

#

would make it easier to distinguish

raven mist
#

It does 😄

smoky frost
#

bro shenzyy

oblique willow
#

can't join br main

eternal vector
#

!refund

glass oliveBOT
#

Hey, @eternal vector

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

cedar sentinel
tough needle
#

Could one explain how/why rust is the issue for the memory leak? Other servers I played on this month, didnt lag.

sonic star
bitter grail
#

restarted 1000th time

#

fun to play wipe

smoky frost
#

can an admin help me out with an appeal

humble pike
#

how do i connect discord to rustoria or claim donator role ? if i bought vip for server are there any benefits in discord

glass oliveBOT
#

Hey, @humble pike

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

sudden moat
plush star
#

How long does it take for admins to check tickets via the website?

glass oliveBOT
#

Hey, @plush star

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

plush star
#

I wasnt banned or muted but thank you

plush current
#

Oh sorry

desert stag
#

Why should I wait for Luke for 5 hours, get a couple of questions, and be ignored? Solve my ban problem right away!

rose marsh
rose marsh
desert stag
rose marsh
desert stag
#

Appeal #f31588

rose marsh
desert stag
rose marsh
rose marsh
#

ok, I've just looked through your messages, you only sent them today... Luke has not replied at all.. you need to wait for @balmy cypress to see your messages, please be patient... Ban appeals take 1-3 business days

#

!steamid meanwhile to speed up the process paste your SteamID here please

glass oliveBOT
desert stag
#

In the discord, he asked me a couple of questions, which I answered, asked him if there would be a solution to my ban, to which he simply logged out of the network

desert stag
#

he replied, but did not say the reason for the ban

rose marsh
desert stag
#

He just didn't answer

desert stag
rose marsh
#

well you need to wait for Luke, appeals take 1-3 business days and can take longer depending on the situation

#

you just need to wait for Luke

desert stag
polar crystal
#

Hello I've been asked to ask for Luke on the connect thing in rust ?

rose marsh
glass oliveBOT
dark garden
#

@glass olive Comprei o vip e n estar dando pra mim entrar estou pegando fila

dire haven
#

2hours+ tickets

dark garden
#

@rose marsh como que faz la

true patio
#

@toxic meteor restock no br main??

rose marsh
true patio
#

@glass olive restock br main?

dark garden
#

Would you like to help me and I don't really know what to do there?

#

@rose marsh

rose marsh
true patio
#

restore vip on br main @rose marsh ?

#

?

rose marsh
true patio
#

Can you see if you can restore it?

dire haven
true patio
#

quem trata disso sabe??

#

sera que consegue olhar com quem ai to querendoo comprar vip pro br main

#

@dire haven ?

west heath
molten cloak
#

Hello, I would like to know what it is, I decided to play after the wipe, and when I enter the server, I get kicked and write the reason for hacking

#

Help pls admin

glass oliveBOT
#

Hey, @molten cloak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

Yo

#

3-4 other people already complained about him

rose marsh
#

!report do not call out people in discord or chat

glass oliveBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raw wraith
#

WE SHOULD CHECK TICKETS

wraith roost
#

is no one on to check tickets?

thin plover
#

we are, it's just wipe day and a lot of people are making tickets

wraith roost
#

roger just kid with 40 hours has been reeking havok upon toria main like hes a 15000 hour solo demon

rose marsh
glass oliveBOT
#

Hey, @wraith roost

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spare ingot
#

/ticket

glass oliveBOT
#

Hey, @spare ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

broken lark
#

!report

glass oliveBOT
#

Hey, @broken lark

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winged moth
#

how do you use the sign art on vip

wraith roost
#

Ticket #8d3f6a
please for the love of god respond

spare widget
winged moth
#

thank you

rose marsh
bold cobalt
#

I sent an appeal, I hope for a response 🙂

rose marsh
bold cobalt
#

👍

wraith roost
#

been 4 hours have 3 uploads in my ticket.

#

like ill give you 2x your ticket rate to answer my ticket

#

im getting yall a free ban

spare widget
# wraith roost im getting yall a free ban

They have enough bans as is but I'm sure they'll follow up as soon as they can. Sucks to wait :/ Nice job putting in the ticket though - now just have to be patient and hopefully avoid issues as much as you can ingame and all that. Good luck 🤘

wraith roost
#

he has a 2x2 and a zerg base popped up outside my god rock brotha

#

now a chinese pop up shop is at our dome

uncut shore
#

how can i get unbanned from the server

frank ledge
#

need help getting in the server its says I'm ban for hacking but i wasn't hacking and lets me play other rustoria server

uncut shore
pseudo vessel
#

someone is cheatingn in us low pop his name is donald trump just stole hella aks and boom off us

polar pivot
glass oliveBOT
#

Hey, @uncut shore

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @pseudo vessel

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

polar pivot
glass oliveBOT
#

Hey, @uncut shore

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grave anvil
#

I was banned for disconnected come to discord.gg-Luke, I wrote to Luke, how long do I have to wait for his response?

mystic rain
#

1-3 buisness days.

grave anvil
#

ok

pseudo vessel
#

how can i get a cheater banned faster so i can get my stuff back. I already submited ticket and reported him in the f7 console

polar pivot
coral pumice
#

i just got banned for playing with a hacker but we were only allies in same team ui and i really didnt know is there anything that can be done and am i perm banned?

#

!appeal

glass oliveBOT
#

Hey, @coral pumice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

coral pumice
#

i created it where can i check the status of it

spice field
#

apparently i got banned for hacking even thou im a legit bad rust player and dont play in rustoria almost at all

#

!appeal

glass oliveBOT
#

Hey, @spice field

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frank ledge
#

i would like too see proof that i was hacking because clearly someone needs to do better and ban the real hackers

candid saddle
#

I put in the most random address in chat and i was banned for doxxing please instead of banning take some time to look over if it as an actual address or ask the person.

glass oliveBOT
#

Hey, @candid saddle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hollow zenith
#

!ticket

glass oliveBOT
#

Hey, @hollow zenith

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hollow zenith
#

That's the fking shit server.co main the fking cheater 76561198257989568 three head shots ,Where is the administrator?блядь

long wren
mint warren
heavy robin
#

How long does it usually take for a ticket to be red @long wren ? because this person just hit all headshots on me through a bush with p2 with a level 0 account its just odd

opaque iris
#

someone admin on

young ruin
#

administrator

opaque iris
#

someone admin on

young ruin
#

Are you an administrator?@opaque iris

spare widget
opaque iris
#

i need a admin

deft frigate
opaque iris
#

i got vpn ban

#

i need fast unban,my base getting raid

deft frigate
#

!appeal

glass oliveBOT
#

Hey, @deft frigate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

deft frigate
ocean thistle
mint warren
#

76561198294573102

ocean thistle
mint warren
ocean thistle
mint warren
#

Thanks

#

💓

forest ravine
#

76561198075790757 i have ban for "hacking" but i dont have hack pls check

forest ravine
long wren
glass oliveBOT
#

Hey, @forest ravine

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

forest ravine
#

ty

forest ravine
sullen bridge
#

i need support

sudden moat
#

What's the issue?

sullen bridge
#

how do ik if it vpn ban?

#

cuz i have the last 10 min clips of me playing then i was running back to base i got kicked

misty scroll
#

If you were offline and connected again, with a VPN on, then it could be a VPN ban

sullen bridge
#

oh ok

misty scroll
#

I just had a look at your account, and it was NOT a VPN ban

sullen bridge
#

i got kicked for "hacking" i made a whole ticket explaning

misty scroll
#

You need to appeal here

#

!appeal

glass oliveBOT
#

Hey, @misty scroll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sullen bridge
#

i did

#

so weird never happend before...

#

hopefully it gets resolved

misty scroll
#

Then you simply need to wait for an answer, but I can assure you that it was not because of a VPN

sullen bridge
#

i have the last 10 mins of me playing before i got kicked

#

ok

misty scroll
#

Feel free to upload that and include it in your appeal

#

Anything that could be relevant

sullen bridge
#

ok

#

i dont see how to upload on website

misty scroll
#

Upload to something else, like YouTube, and then include the link

sullen bridge
#

ok

#

are you able to look at my apeal?

misty scroll
#

Not at the moment, but it will be dealt with as soon as possible

sullen bridge
#

ok thanks

sturdy oracle
#

@misty scroll76561198831703200vpnban

misty scroll
#

Are you sure this is the correct account?

sullen bridge
#

i really dont think im that good lol im shit i sent the last clip befire getting kicked

#

damn that sucks i was stone farming too lol lost all my stuff 😦

#

got all the Rustoria skins too like tthis wild

broken bear
#

76561199151959535 esp, eu mondays right now

nimble tiger
#

/ticket 76561199497137372

glass oliveBOT
#

Hey, @nimble tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

normal nova
#

if someone have time could u check my ticket. hard cheating guy

pulsar trout
glass oliveBOT
#

Hey, @broken bear

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

normal nova
#

can u pls check it. 11 days old acc and hard cheating