support

[mighty schooner]

can we fix it or no

[rose marsh]

lmk if it helps, but I don't think it actually does

[rose marsh]

I don't think so, as soon as I find out more information I will let everyone know

!ticket for the time being, create a ticket

[glass olive]

Hey, @rose marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hardy verge]

will do

[mighty schooner]

is it rust or rustoria issue? if yk

[rose marsh]

give details of the error you are getting not just "red text on screen" 😛 it will help speed the process up

[mighty schooner]

ok can i send u a picture in dms theres too much to type

[hardy verge]

I just subbmited the screenshot

@mighty schooner report bug in the ticket

[rose marsh]

Look I have no official word, but I'm a software/game dev and to me the error looks like a Rust bug

[rose marsh]

send the screenshot in the ticket

[mighty schooner]

!ticket

[glass olive]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

"Map index out of range error" is more than enough sometimes

[mighty schooner]

is the bug for everyone?

[rose marsh]

I don't think so, it looks like its only effecting certain people

[mighty schooner]

do i summit an appeal or where do i go?

nvm i found it

[rose marsh]

https://rustoria.co/support/report click generic ticket

[simple jasper]

yo kerm can u look at my ticket

[rose marsh]

tickets are handled in the order they come in, please be patient

[simple jasper]

ight

[mighty schooner]

do yk how long this has been happenin for

[rose marsh]

since force

[mighty schooner]

do u got like an eta on how long it lasts for?

[rose marsh]

no sorry

that is all I know

[mighty schooner]

with what u have seen is it like a few hours or days or more? if yk. im jus not tryna keep restartin my shit if it be takin like hours for it to fix or wtv

[rose marsh]

dunno, sorry

[mighty schooner]

😨

[mighty schooner]

it just worked for me im back in( just fixed)

[humble bolt]

can i get mini back?

[mighty schooner]

yeah u got 2k scrap

[long wren]

nope

[humble bolt]

rip

so do u know what that error message was

feel like i wasted 750 scrap

[simple jasper]

can u check my tickrt it been an hour and still no response

[humble bolt]

wth is index out of range

[long wren]

only admins can check the ticket

[humble bolt]

do u know what the error is

[hardy verge]

@rose marsh didnt fix it just to let you know

[white drum]

Why do I keep crashing

[humble bolt]

can we just get server reset

[toxic summit]

Any admins aval?

[white drum]

Bro I am so sick of crashing I literally cannot stand up without crashing

[toxic summit]

<@&274971100184576010> <@&874995535881326632> ^^

[stable elbow]

How do i fix indexoutofrangeexception on us long?

[mellow tundra]

For anyone having mapinteface errors on US long, please @ me

[mellow tundra]

steamid please

@ me with ur steamid (should have said this before)

@toxic summit @white drum if ur having crashing on us long gimme ur steamid i can fix rn

[rose marsh]

@hardy verge @mighty schooner @ivory shadow

[hardy verge]

yes

[rose marsh]

!steamid get your steam id

[glass olive]

Hey, @rose marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hardy verge]

okay!

[mellow tundra]

fixed

[stable elbow]

thank you

[hardy verge]

@mellow tundra 76561198098162920

[toxic summit]

Just need a quick chat. No crashing <@&274971100184576010>

[humble bolt]

@mellow tundra 76561199107511887 is my friend who does not have discord and mine is 76561198375462874

[mellow tundra]

fixed

[rose marsh]

just ask your question or create a ticket please

[mellow tundra]

both fixed

[humble bolt]

ty

[hardy verge]

thank you!!!!!! really appreciate it

[mellow tundra]

cant talk in voice atm, please make a ticket

[wispy dirge]

What's up?

[hushed gulch]

@mellow tundra 76561198175666621 and 76561198799230871

[orchid oriole]

@mellow tundra 76561199029675643

[mellow tundra]

fixed

[toxic summit]

sent dm @wispy dirge

[mellow tundra]

ensure you're online/this is the correct id

[wanton crown]

@mellow tundra 76561197962658289 76561198271702085

[mellow tundra]

fixed

[wanton crown]

does the fix delete our map data lol

[orchid oriole]

online on rust or steam?

[mellow tundra]

need him on rust

[orchid oriole]

oh ok gime a sec

[orchid oriole]

try now?

[near halo]

@mellow tundra able tofix for steaMID 76561199200333740?? getting raided rn and crashing over and over

[mellow tundra]

fixed

[mellow tundra]

have him connect to our servers please

[near halo]

tnbx

[orchid oriole]

im loading in rn

[ivory shadow]

aden

[mighty schooner]

just love crashign and crashing over and over

[rose marsh]

post your steamid up @mellow tundra will fix it

[mighty schooner]

like theses servers alaways get fuckign worse and worse every fucking wipe

[mellow tundra]

^^^^^^^^

[rose marsh]

post your steam id

[ivory shadow]

@mellow tundra can you fix me? 76561198969155260

[mellow tundra]

Has nothing to do with lag, its a rust bug unfortunately

I can fix it tho

[ivory shadow]

Please

[mellow tundra]

fixed

[ivory shadow]

im getting raided

[hushed gulch]

@mellow tundra you fixed mine but i still crashed

[mellow tundra]

interesting, fixed again

[mighty schooner]

76561199195811595 can u fix me

[mellow tundra]

done

[orchid oriole]

try again it should be good @mellow tundra

[mellow tundra]

unable to

[orchid oriole]

uh

i join and got kick

[mellow tundra]

whats ur id

[orchid oriole]

76561199029675643

[mellow tundra]

Let me contact a dev, having an issue fixing urs

[hardy verge]

@mellow tundra mine is also still broken 76561198098162920

[mellow tundra]

fixed it again

[hushed gulch]

@mellow tundra yeah its not workin

[small quarry]

i need help somebody

[rose marsh]

whats up

[mellow tundra]

will fwd to dev

[small quarry]

i wanna appeal a ban but i cant link my account on website because my account is community banned

[rose marsh]

might have to wait for an admin on that one sorry

[wispy dirge]

?steamid

[glass olive]

Hey, @small quarry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[small quarry]

76561199348281950

[orchid oriole]

@mellow tundra is my thing fix yet?

[mellow tundra]

For some reason I'm unable, I've messaged a dev tho

[still lake]

Why do I keep crashing on US Long?

[orchid oriole]

is it gonna be fix soon or nah cuz ive been tryna play for 6h plus

[mellow tundra]

unsure

[mellow tundra]

!steamid

[glass olive]

Hey, @still lake

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[still lake]

76561199044622908

[mellow tundra]

fixed

[still lake]

What was wrong?

[mellow tundra]

Rust related issue

fixed

[small quarry]

@wispy dirge u get it?

[mellow tundra]

fixed again

[orchid oriole]

any news @mellow tundra

[mellow tundra]

no unfortunately

[wispy dirge]

Wait 15 min and you are good to connect.

[hardy verge]

@mellow tundra @rose marsh thank you so much for the help today my game is fixed!

[small quarry]

preciate u g

[orchid oriole]

@mellow tundra maybe try to fix it for me again cuz im in the server just sleeping and it not kicking me out

[digital junco]

hi there, i'm also getting the "Disconnected: exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array." Error on rustoria us long. Could you help me out? My Steam ID: 76561197982413387

[austere moth]

@mellow tundra 76561198983166129 cant create a team or join or leave, i disconnect everytime i try to get on a mini

[hardy verge]

my game is back to broken 😭 was good for a sec then after a few steps kicks me

[orchid oriole]

ye mine good idk hwo

[digital junco]

@mellow tundra

[jagged escarp]

please send me your steam

[digital junco]

@jagged escarp hey, here: Steam ID: 76561197982413387

[sturdy oracle]

@jagged escarp76561199036411874vpn ban

[jagged escarp]

are you logged into rust / online atm?

[digital junco]

yeah

[jagged escarp]

try removing the maps in your rust folder
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then

[jagged escarp]

taking a look

[digital junco]

ok

[jagged escarp]

hey can you try load in for me please

[snow pawn]

@Aden me and my friendd arre crrashing every second we load in our ids are https://steamcommunity.com/id/genghiskhan58/ , https://steamcommunity.com/profiles/76561198019604487/

[gloomy igloo]

Same here im having the same issue wit me and my friend
https://steamcommunity.com/profiles/76561198138711799/
& https://steamcommunity.com/profiles/76561198093343921/home

[snow pawn]

getting index out of range

[long wren]

<@&274971100184576010> please for wait

[digital junco]

I can't see the specific procedural map, can i just delete all of them?

[mellow tundra]

fixed

[jagged escarp]

yes, you can

[mellow tundra]

fixed

[mellow tundra]

fixed

[austere moth]

thanks

[snow pawn]

ty

[still lake]

@mellow tundra I crashed again

[mellow tundra]

fixed again @still lake

[still lake]

Ty

[mellow tundra]

fixed

[narrow valley]

can i get an admin, we got a bug in the base. basically the garage door went up into the ceeling and we cant open nor close

[long wren]

maybe cant admins does not interfere with gameplay at all

[long wren]

have clip?

[narrow valley]

well then idk wtf to do xD
thats ltierally a bug or something

[long wren]

send picture

[narrow valley]

i pmd u

[digital junco]

I have deleted the whole maps folder, verified integrity of game files, restarted my pc and i still get the same error. anything else i can do?

[orchid oriole]

@mellow tundra it keep crashing every like 10 min

[hardy verge]

lol half the server just crashed

[weary raft]

any fix yet to the indexOutOfRangeExeption

[mild fjord]

hey any admins on?

my friend cant join, he keeps getting indexOutOfRangeExeption everytime he tries to join

only with this server

[slim mortar]

Plz fix the us long

[azure rover]

when i try to login on the website with steam it says
Note that donate.rustoria.co is not affiliated with Steam or Valve

anyone know a fix

[mild fjord]

@stiff widget

could you help me cutie

[long wren]

hello what do you need help?

[mild fjord]

i just typed it up above, just dont want to spam

[mild fjord]

this. not sure if they know or if theres a way i can get this fixed for him

[long wren]

us long?

[mild fjord]

yes

[long wren]

!steamid

[glass olive]

Hey, @long wren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

oh wait need your friend steamid

[weary raft]

76561198999818871

help me with mine too

im getting the same error

[slim mortar]

76561199116707985

[mild fjord]

yea ill send it now

@long wren 76561198321064908

[digital junco]

76561197982413387 I'm also getting the same error. chooky suggested to delete the maps folder but it didn't help.

[slim mortar]

same i did what i could

[fair hearth]

76561199382181599

eu monday

esp

[glass olive]

Hey, @fair hearth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim mortar]

this will take a wild

[halcyon niche]

I'm banned again second The same reason hacking

[weary raft]

76561198999818871 @long wren

[long wren]

#support message
#support message
#support message
<@&274971100184576010>

[slim mortar]

sadly crazy we are not alone

[surreal steeple]

76561199757922616 @long wren

[silver marsh]

76561199292249214

I need help

@long wren 76561199292249214

[surreal steeple]

bro why is there no <@&274971100184576010> HELPING THIS BUG WTF

[silver marsh]

NO FR

where are these fucking admins

[surreal steeple]

they tell us to post steamid but they dont do shit

[silver marsh]

76561199292249214

[surreal steeple]

76561199757922616

[silver marsh]

I just lost smoil b/c of that

76561199292249214

[surreal steeple]

i lost 50 rockets cause of this mid raid whole team crashed

[silver marsh]

I spawned in an my loot was gone and i dc again

76561199292249214

[surreal steeple]

@long wren GET THESE ADMIJNS TO DO THERE JOB THEY GET PAID TO DO WHAT

sooooooooo.....

[long wren]

#support message
#support message
dont tag me because im not admin <@&274971100184576010>

[silver marsh]

76561199292249214

[weary raft]

do we have a estimated time that it will be done?

@long wren 76561198842591742 friends id

[real reef]

yo is rustoria 5x solo duo trio still cooked?

[jagged escarp]

try now @digital junco

[weary raft]

@jagged escarp can you do my frined 76561198842591742

[mighty schooner]

76561199195811595 can u fix me

[golden portal]

Hello administrator, I lifted the wrong VPN ban here yesterday, and today I seem to have encountered the same problem again. I am unable to access the server. Please help me, this is my SRTeam ID: 76561199525979259

[mighty schooner]

pls fast can u 76561199195811595 can u fix me

[halcyon niche]

I just lifted the ban nine hours ago, and now I'm banned for the same reason hackinghttps://steamcommunity.com/profiles/76561199525979259/

[long wren]

banned reason hacking?

[long wren]

!appeal

[glass olive]

Hey, @halcyon niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged escarp]

fixed

[real reef]

IS TRIO 5X AMERICA STILL COOKED???????

[golden portal]

Yes, I have appealed and found that the server is BR long. I have never been to this server before

[weary raft]

@jagged escarp 76561198842591742

[halcyon niche]

My appeal has been approved, but I am still banned

[weary raft]

same error code as everyone else

[real reef]

AM I FUCKING INVISIBLE?!

[golden portal]

Yesterday, the administrator Lily helped me lift the VPN ban and allowed me to access the server. Today, I encountered the same problem again@jagged escarp

[jagged escarp]

give me a minute guys, lots of things going on at once. I will reply as soon as possible

[golden portal]

Okay, I will wait patiently for your reply

[jagged escarp]

thanks so much

[jagged escarp]

Im not having trouble loading in to that server - can i have your steam id please - looking into it

[mystic oracle]

i keep getting kicked

76561199180086761

rustoria us main

wasnt happening all day now im cooked mid counter with 30 rockets

[jagged escarp]

fixed

[mystic oracle]

thank you

[jagged escarp]

can you send your steam pls

[golden portal]

steam ID: 76561199525979259

[mystic oracle]

id did it again bro

[mild fjord]

<@&274971100184576010> it just happened to me

[mellow tundra]

send id

[mild fjord]

and im outside with a full kit

76561198430846513

[mellow tundra]

fixed

[mystic oracle]

76561199180086761

[mellow tundra]

fixed

[mild fjord]

ty

[mellow tundra]

fixed

[weary raft]

can someone fix 76561198999818871

and 76561198842591742

[mellow tundra]

both done

[mystic oracle]

didnt fix itr

[near halo]

76561199733665217 can someone fix i keep getting dced

[mystic oracle]

our whole clan just got fucked bro

[mellow tundra]

fixed

[weary raft]

do i need to restart my game or something?

[mellow tundra]

try now

[mellow tundra]

nah should be fine

[foggy sail]

76561199194051583 can someone fix me from getting dced

[upbeat knot]

76561199381669578

Need mine fixed asap\

[mellow tundra]

done

[foggy sail]

thanks

[golden portal]

@mellow tundraHas it been resolved yet? Thank you very much

[mellow tundra]

@golden portal send your steamid

[golden portal]

https://steamcommunity.com/profiles/76561199525979259/

[solid pecan]

Ive been waiting over 3 days now for someone to look at my ticket

what should i do

[mellow tundra]

fixed

[golden portal]

ok, thank you

[mellow tundra]

Your appeal was already responded to

[solid pecan]

where do i go to see that?

[mellow tundra]

!appeal

[glass olive]

Hey, @mellow tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

Same place you created the appeal

[solid pecan]

ohh ok thanks

[blissful gorge]

@mellow tundra i joined a team and i dont know if there is hacks will i still get banned if they hack

[solid pecan]

they said i was denied but im not sure what i was banned for i havent done anyting wrong

[wanton crown]

@mellow tundra 76561197962658289

[slim mortar]

@mellow tundra 76561199116707985

fknhell im loaded and in a bad spot.. i keep getting this erreur zzZZzz

[wind egret]

@mellow tundra yo fix my index

76561199201492656

[alpine raft]

@hearty fulcrum 76561199231638846 i have index error

[wanton crown]

<@&274971100184576010> any support for fixing errors

[mellow tundra]

doing now

[mellow tundra]

fixed

[wind egret]

@mellow tundra 76561199201492656

[mellow tundra]

fixed

[wind egret]

mines not fixed

[mellow tundra]

fixed

[mellow tundra]

fixed

[wanton crown]

76561198271702085

[mellow tundra]

i just did it as i typed "fixed"

[wind egret]

ok

[mellow tundra]

fixed

[golden portal]

Hello administrator, my friend has also encountered the same problem - incorrect VPN ban. This is his Steam ID: 76561199785928783. Please help him

@mellow tundra

[feral cargo]

my shit dont work

[long wren]

need steam64id your send friend code maybe

[digital junco]

hi, can someone help me please? i'm getting kicked off rustoria us long with the message: "Disconnected: exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array." my Steam ID: 76561197982413387

[rose marsh]

!steamid post your steamid here and an admin will fix it ASAP!

[glass olive]

Hey, @digital junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[feral cargo]

mb 76561199020226640

[dense gale]

76561198814456313

[digital junco]

I've posted my steamid in the message, do i still need to log in with steam?

[eager turret]

76561198973208350

[jagged escarp]

fixed

[jagged escarp]

fixed

[digital junco]

thank you! i was able to log im again

[jagged escarp]

fixed

[fiery isle]

can u help me with my homework?

[jagged escarp]

fixed

[jagged escarp]

can you help me with mine?

[fiery isle]

im not admin

[long wren]

stop trolling

[slim mortar]

thx admin very apprecied

@jagged escarp 76561199116707985 it dint work

[vapid notch]

Hello Admins . I am having the error, " Disconnected: exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array." my Steam ID: 76561197986291769

[rose marsh]

an <@&274971100184576010> will look at it asap

[vapid notch]

@rose marsh thank you , appreciate it

[fiery isle]

whot du yu meaning

[rose marsh]

keep the trolling in general please, just keeps support clean for actual support 🙏

[slow jetty]

Hello Admins . I am having the error, " Disconnected: exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array." my Steam ID:

[rose marsh]

<@&274971100184576010> will look at it ASAP!

[slow jetty]

thank you

[golden portal]

Hello administrator, my friend has also encountered the same problem - incorrect VPN ban. This is his Steam ID: 76561199785928783. Please help him@rose marsh

[rose marsh]

as soon as an admin is available they will take a look and fix it up

[golden portal]

That's OK. Thank you very much!

[jagged escarp]

Try removing the maps in your rust folder
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then. LMK if youre still having issues.

[fiery isle]

thanks, it helped me

[jagged escarp]

what is your steam id please

[jagged escarp]

what is your steam id please

[slow jetty]

@jagged escarp dmed it to you

[jagged escarp]

fixed

[slow jetty]

your the GOAT

[golden portal]

Hello administrator, my friend has also encountered the same problem - incorrect VPN ban. This is his Steam ID: 76561199785928783. Please help him@jagged escarp

[rose marsh]

!appeal VPN ban is different, please create a ban appeal

[glass olive]

Hey, @golden portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose marsh]

do not call out cheaters in chat

[remote bay]

i don't know where

[rose marsh]

!report

[glass olive]

Hey, @remote bay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vapid notch]

76561197986291769

[jagged escarp]

fixed

[vapid notch]

thank you!

[ashen crow]

hi i bought vip 14h ago but still i dont have it yet

[long wren]

#payment-support

[ashen crow]

i did 10h ago but still no answer

[long wren]

oh i see you have to wait because only a few admins can solve the pay issue

[ashen crow]

ty i hope they fix it before wipe ^^

[long wren]

which server vip did you buy?

[ashen crow]

eu med

[long wren]

can you check the color of your name after connecting to the server now?

[ashen crow]

i will asap server is down

[honest sinew]

Why hasn't the server restarted yet?

[long wren]

maybe crashed

[honest sinew]

ok

[eternal condor]

hello, i keep trying to load into rusoria us long and i get an error that says "indexOUtOfRangeException: Index was out of the bounds of array." can you help fix this?

[long wren]

!steamid need steam64id

[glass olive]

Hey, @eternal condor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[eternal condor]

76561199074567131

[slow jetty]

hello us longs workbenchs arent working and items are clipping through floor

[jagged escarp]

can you post your steam id pls

oh wait haha

[eternal condor]

76561199074567131

[jagged escarp]

fixed

[eternal condor]

thank you, my teammate was having the same issue so he got off for the night. would it be fixed for both of us?

[jagged escarp]

what is his steam id?

[eternal condor]

it just kicked me from the server again with the same error

[jagged escarp]

try removing the maps in your rust folder
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then

[eternal condor]

error: exception (cs:107591)

should i just delete all of them?

[jagged escarp]

you can yes

[eternal condor]

done, lets see what happens lol

[jagged escarp]

try to reconnect

[eternal condor]

loading in now

[jagged escarp]

i might still have to do one more thing for you

[eternal condor]

fingers crossed

[jagged escarp]

🤞

[eternal condor]

annnnd kicked again

same error

[jagged escarp]

one sec

[jagged escarp]

should be fixed now

[eternal condor]

trying again

was it something i did wrong?

[jagged escarp]

no, just takes a few more steps sometimes

[eternal condor]

gotcha, we'll see what it says!

annnd kicked again lol

[jagged escarp]

noooooo

try again?

[eternal condor]

insta kicked that time

[jagged escarp]

hmmmm

[ashen crow]

its blue

[jagged escarp]

looking into it for you

[eternal condor]

thank you

[jagged escarp]

can you pls check your dms

[long wren]

i see you need wait for reply

[inner barn]

can i speak to an admin please

[lyric basalt]

hi

[sullen bridge]

thank god

Marzy HELP

[lyric basalt]

With ??

[inner barn]

can we hop in call i can explain

[lyric basalt]

Nope I cannot atm

What is it about ?

[inner barn]

alright we have a bit of a rage cheater on our hands

[blazing lodge]

I have two accounts one with 100 hrs on it and second (main) with 9k. I was banned with EAC for 7 days (NOW I HAVE NO ACTIVE GAME BAN) and when I want too play on ur server I was banned for hacking ( I think it s console ban because of EAC ) can u unban me ? I created appeal but ur admin didn’t quite understand me and thought that I had an active EAC ban. He wrote this: We cannot help with publisher bans, that is something out of our control. You may appeal with EAC and if the ban is lifted you can appeal here once again and we can revisit this decision. So I can’t create new appeal. This is my 2 accounts: https://steamcommunity.com/profiles/76561199789844310/ and https://steamcommunity.com/profiles/76561199013389776/ can u pls help to solve the problem

[lyric basalt]

!ticket

[glass olive]

Hey, @sullen bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Same please make a ticket

[sullen bridge]

ok me and bucket duo but this kid jumping triple both of us

[blazing lodge]

Can u help me

[thorny dune]

This should now be solved and you can reconnect

[inner barn]

its just loading for the ticket

[vernal laurel]

I've dmd a couple admins and have been told to dm the admin that banned me but theyre the only one that wont reply. I made a appeal and that got denied. I have no ban reason or date for when it will be complete.

[long wren]

If you're denied an appeal, there's no way

[steady field]

Hi I would really like an admin or someone to relook at my appeal, I really am genuinely asking for a reason why my appeal got denied. I was banned for 7 days a couple days ago from US Mondays for playing with randoms where 1 of them was cheating (of which was unbeknownst to me). I had tried to make it clear that I had just met them separately on the server right I started playing and asked to team and added their discord on the spot, and that they could check the chat logs and timestamps when I joined. I also have chat logs on my discord if you need

I just would really like a reason for a denial of appeal, more than an unban. Though an unban would be appreciated greatly.

[slow vapor]

Hello there, you should have recieved a reply on your appeal regarding why it was denied. Unfortunately if your appeal was denied you need to wait for your ban duration to end before playing again.

[hearty fulcrum]

Hello, I hear you and understand that you must be upset and feel wronged by this decision, but unfortunately, the appeal will likely remain closed and denied due to our server rules. The rules for our servers strictly state that it is not allowed to play with cheaters, regardless of whether or not you knew the other player was cheating. There are no exceptions made for this rule because there is always an unfair advantage of having a cheater helping you or on your team. As one example, if you are on the same team, the cheater likely never killed you or took your loot; whereas, other players on the same server did not have that same privilege. However, we do recognize that sometimes, you were completely unaware and coincidentally ended up on the same team. That is why your "Playing with Hacker" ban is temporary, not permanent. Our advice to our players is to always try to be more careful of who you trust and play with in order to avoid getting banned for association. I hope this answer helps you.

[mystic rain]

long crashed i think

[blazing lodge]

Thnx man

[lyric basalt]

Yes forwarded to devs

[mystic rain]

Alright, thank you

[pallid tusk]

why us long ???

[thorny dune]

US Long is indeed down and being looked into as we speak

[mystic rain]

Thank you admins for fixing the server

[gaunt raft]

<@&274971100184576010>
Got banned 7 days ago for association
76561198847705361
Still banned

[split ridge]

hellp pls i got ban for anything

[quiet grotto]

any way of getting on live map previews at all?

[alpine nebula]

<@&274971100184576010> Help Me ?

[torn pine]

!appeal

[glass olive]

Hey, @split ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kelp]

how can i rise a appeal

[long wren]

!appeal

[glass olive]

Hey, @wintry kelp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kelp]

!appeal

[glass olive]

Hey, @wintry kelp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

You can view the maps on our website https://rustoria.co/maps

[wintry kelp]

why am i got hacking ban in server

can anyone help me

[quiet grotto]

any way of viewing in game or nah?

[eternal vector]

EU main BP wipe?

[neat pumice]

Sadly not, the winning map files themselves aren't available before a few minutes prior to wipe, and the seed won't work because of the custom generation

[quiet grotto]

ahh fair enough, thank you!

[neat pumice]

No BP wipe, no. BPs will wipe on force wipe, in 2 weeks

[wintry kelp]

i was got eac for 7days by Single player game called <They are Blillions> cheat and i already deleted it ,i never cheat in rust,i promise and i just this one account and everything of my account profile is public,i buy many skins for this game it's impossible for me to cheat in this game.

[stiff light]

!ticket

[glass olive]

Hey, @stiff light

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wintry kelp]

can someone make me unbaned?

i m already raised a appeal

can anyone help me?

<@&274971100184576010>

[ember quest]

Try rejoining now.

[wintry kelp]

trying

[wintry kelp]

still hacking banned

[ember quest]

Ok should be fixed now, exit the game and try again.

[wintry kelp]

ok, i will try

[wintry kelp]

i m exit the game and retried but still banned by hacking

[ember quest]

Hmm weird🤔, might be a system32 error.

[wintry kelp]

and i searched in website it said i still got banned...

in this website https://rustoria.co/support/appeal

@gloomy sparrow@stiff widgethellow?

[ember quest]

System32 is a rust cachefolder

[woeful merlin]

i need help plz i have problems to play the us long servers i try everything. and i have a exception and not let me play

#support help me fix so i can play the server

[distant otter]

how much pop does eu medium get when it wipes in 1 hour

[ripe edge]

!ticket

[glass olive]

Hey, @ripe edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[woven spruce]

I need help

Can ı talk some one

[knotty aurora]

r u depressed or something?

[woven spruce]

Not depressed

[void nacelle]

#wipe-feed

[knotty aurora]

so why do u need help?

[woven spruce]

Because ı havent played the game for 5 months and ı was banned 3 months ago

And ı will enter wipe

[glacial herald]

!appeal

[glass olive]

Hey, @woven spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful merlin]

@glacial herald i have problems to conecct us Long. only i enter in the others rustoria Servers with no problems. i have a error and no one know what is the problem

[glacial herald]

What error ?

[wintry kelp]

<@&274971100184576010> anyone can handle my appeal? thanks alot

[woeful merlin]

could find a path for prefat id 2987121568

exception (cs:107591) index out of range exception: index was ouside the bound of Array

@glacial herald i have this error i try everything reinstal the game and everything

[woven spruce]

@glacial herald can you look dm ?

[glacial herald]

!ticket Can u make a ticket please ? Stuff member should resolve ur problem

[glass olive]

Hey, @woeful merlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glacial herald]

Only admins can watch ur appeal, sorry.

[woeful merlin]

im already do it. @glacial herald but they not response

i wait so much already

[glacial herald]

They will wach ur appeal as soon as they can

[woeful merlin]

i cant load to

[strange stirrup]

GUYS PLEASE REMOVE THE NECHOTOTHEITING

[balmy locust]

main slot *

[thorny dune]

Hey there, are you still having issues with this?

[strange stirrup]

why rustoria have negotation

[quiet grotto]

WHERE MEDIUM

[near halo]

eu medium

[strange stirrup]

remove negotattiob connection

[shrewd shale]

why medium ?

[charred harness]

can i create a ticket

[strange stirrup]

REMOVE NEGOTATION CONNECTION 2024

[thorny dune]

EU Medium is currently wiping and booting

[near halo]

you medium wher???

[strange stirrup]

REMOVE NEGOTATION CONNECTION 2024

[thorny dune]

I'm not sure what you mean?

[strange stirrup]

NEGOTATION CONNECTION

[sick forum]

you are stupid

[charred harness]

why did i get banned like 2 years ago can i ask

[sick forum]

its wipping

[steel glacier]

why do i get mapinterface error

[near halo]

негp

[shrewd shale]

Я

[restive crater]

wipe mid already

med

[steel glacier]

you are

[shrewd shale]

xxxpornhabxxxx plz start medium

[near halo]

вонючие африканские админы растории не могут серв запустить

[thorny dune]

If you have this please send me a DM with your SteamID and which server and I can take a look

[shrewd shale]

я всегда знал что они афроамериканские нацисты

[blissful current]

When is the new map going to be made available?

[steel glacier]

I did

[merry cairn]

@thorny dune where can you buy vip

[sterile shadow]

medium down for a century or what

[quiet grotto]

SHUT UP DILDO

[steel glacier]

google rustoria

[slow vapor]

!vip

[glass olive]

Hey, @merry cairn

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stuck condor]

Medium?

[modern void]

Wen Medium?

[quiet grotto]

WHEN MEDIUM

[stuck condor]

open medium

@sharp rapids

[sick quail]

/appeal

[glass olive]

Hey, @sick quail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

https://donate.rustoria.co/

[restive crater]

Berch

[merry cairn]

ty

[restive crater]

get eu med open already

[thorny dune]

EU Medium still booting

[restive crater]

alright

[lone timber]

🧢

[lucid trail]

[wary torrent]

medium ??????

[stuck condor]

-_-

[lean stump]

fuck

[lone timber]

I am going to start getting mad

[stuck condor]

shleep

[lean stump]

why

sleep

[wary torrent]

why

[fervent solar]

hi

i ahave problem

when i join to server it kick me out and so many red word out top screen

[slow vapor]

Hello there! What's the main disconnect reason?

[alpine nebula]

@thorny dune Hi ?

[fervent solar]

can i send you picure

[fervent trout]

stuck at "Receiving data" what to do??=

[fresh tide]

Whats up with medium???

[slow vapor]

sure

[fervent solar]

@slow vapori send you bro

[slow vapor]

?steamid

[glass olive]

Hey, @fervent solar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[smoky acorn]

где медиум

[stuck condor]

хз

[shrewd shale]

я схожу с ума

[fervent solar]

i put it

[thorny dune]

No 🧢

[shrewd shale]

кто в пачку на вайп

[lone timber]

Its been 25 minutes

[fervent trout]

stuck at "Receiving data" what to do??=

Anyone has an idea??

[lone timber]

So what you have done here is lied

[fervent solar]

@slow vaporpls i play the wipe before and it ben same problem and thes wipe is also how can fix it

[covert pawn]

Any estimate on how long medium is going to be offline still?

[slow vapor]

Please send your steamID as described above so an admin can help you

[fervent solar]

where i should send it

[slow vapor]

here

[fervent solar]

76561198332081320

[stuck condor]

дайте мне медиум

[thorny dune]

Looks like it had an issue when it was almost finished booting the first time, keeping an eye on it now

[narrow spindle]

same problem

[silent flint]

Че с медиумом

[fervent solar]

how long it ll take @slow vapor

[silent flint]

Куда?

[narrow spindle]

stuck at "Receiving data" what to do?

[fervent trout]

'What to do??

[narrow spindle]

idk

[frail cedar]

medium dead？

[narrow spindle]

cant be asked doing a whole q

[near halo]

One message removed from a suspended account.

[short mortar]

Eu medium died?

[silent flint]

Why problem to rustoria medium?

[thorny dune]

EU Medium is now online

[short mortar]

is rustoria eu medium gona start?

[narrow spindle]

stuck at "Receiving data" what to do??=

[crude tundra]

Up

[silent flint]

Alooooo

Mens WHY PROBLEMS TO 20 MINUTE

[narrow spindle]

stuck at "Receiving data" what to do??=

[stuck condor]

кто знает до скольки слоты расширят

[narrow spindle]

stuck at "Receiving data" what to do?

stuck at "Receiving data" what to do?

[silent flint]

У меня 400 очереди

Это пиздец

[stuck condor]

who knows how many slots on the medium will be expanded to?

[slow vapor]

!slots

[glass olive]

Hey, @stuck condor

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[silent flint]

expand slots to 600 mens

[thorny dune]

There is no solution for this other than to reconnect unfortunately

[glacial herald]

game bug, should reconnect but u will be in queue if no vip

[silent flint]

I have a queue of 400 because of being late in 30 minutes, at least make slots-signs

[glacial herald]

!slots

[glass olive]

Hey, @glacial herald

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[silent flint]

Okey, then I will have to wait about 5 hours

good luck to all

🇺🇦

🇸🇰

[fervent solar]

@thorny dune i still have the index in server bro

[woeful merlin]

@fervent solar same problem in us Long

@thorny dune what can we do i cant play the server

[thorny dune]

Please send me a DM with your Steam ID and server

[thorny dune]

Same thing as above please

[outer venture]

I got kicked eu med and I cant connect anymore

restarted game too

[long wren]

#network-support-old hi khazacs

[outer venture]

hello

😢

[wintry kelp]

@thorny dunehi can you handle my appeal

[sterile rivet]

РОБЛОКС УДАЛИЛА ТЕБЕ МАМА

РОБЛОКС УДАЛИЛА ТЕБЕ МАМА

[agile rapids]

how do i get disconnected when waiting on sleeping bag timer ? what is this server

[sterile rivet]

РОБЛОКС УДАЛИЛА ТЕБЕ МАМАРОБЛОКС УДАЛИЛА ТЕБЕ МАМАРОБЛОКС УДАЛИЛА ТЕБЕ МАМА

[long wren]

ПРЕКРАТИТЬ СПАММ

[sterile rivet]

иди нахуй

[thorny dune]

Only the banning admin can handle your appeal, they will check as soon as possible and respond

[wintry kelp]

okok thank you

[long wren]

тебе не нужна поддержка, не пиши сюда

[sterile rivet]

мне нужно отсасать у модера

[rocky estuary]

на medium всегда 450 слотов? и не больше?

[sick quail]

/appeal

[glass olive]

Hey, @sick quail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorn tree]

anyone can handle my appeal? thanks alot@Anaboic jenx

@gloomy sparrow

[long wren]

only banning admin can reply

[wintry kelp]

thank you so much for recview my appreal and trust me

my hacking has been removed

[thorn tree]

hello who is banning admin

[long wren]

sorry i dont know haha im not admin

[thorn tree]

ok thank

[cinder olive]

''he's legit''

[lusty root]

Hello an admin told me " in this case the temporary ban will remain and will expire on the 20/11/2024. Thank you for reaching out and enjoy the rest of your day." this but i still have ban

can you unban me finally?

[long wren]

i think you need make ticket or waiting for admin here

[lusty root]

20/11/2024 was yesterday and im still banned?

[long wren]

sill banned now?

[thorn tree]

@ember quest anyone can handle my appeal? thanks alot

[lusty root]

yup weirdo

[cerulean vessel]

Maybe more slots for eu medium???

[manic bridge]

I got no luck i joined goofys who cheat again :/

I just wanna play why do they cheat 😭 rip wipe day

[long wren]

If the admin sees this, he will help you so please wait patiently

[misty scroll]

The response you got had the wrong date. You can check the correct time by trying to connect to the server.

[long wren]

ah

[pseudo pawn]

hello can a admin hop in a vc with me so we can talk and solve why i am banned for hacking in rustoria this is false ban i can share my screen and everything

[lusty root]

perfect admins of rustoria again 😄

cant even type the true date

[pseudo pawn]

hello can a admin hop in a vc with me so we can talk and solve why i am banned for hacking in rustoria this is false ban i can share my screen and everything

[long wren]

did you make appeal?

[pseudo pawn]

can you send me a link where i can appeal please?

[long wren]

!appeal

[glass olive]

Hey, @pseudo pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy turtle]

how long does it usually take to get an answer on an appeal

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dim carbon]

problem interface map error

[long wren]

@dim carbon

[dim carbon]

ok i try

[glossy turtle]

situation is ban appeal for playing with a player that probably hacked or idk but what can i do... like i dont know what other people have on their pc or how they play the game.. i didnt know that guy on my team was hacking...

[pseudo pawn]

lucas anser

[ember quest]

Yeah, try connect to the server again please.

You should be unbanned now, try restarting your client and connect to the server.
If it says you're still banned try again. Takes multiple tries sometimes (1-15).

[trail dune]

Can you help me to PLSSS

[pseudo pawn]

@long wren can i add you and we hop in a call so you can help me get unbanned?

[ember quest]

Yes, whats your issue?

[hot trout]

get admin on rustoria eu long rn please

[pseudo pawn]

froberg can i add you and we hop in a call so you can help me get unbanned?

[ember quest]

Its an extra fee for calls.

[pseudo pawn]

bro pls i need to get unbanned it is a false ban

[ember quest]

Whats the reason behind the ban?

[west osprey]

[west osprey]

!appeal

[glass olive]

Hey, @pseudo pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ember quest]

[pseudo pawn]

it not work

😩 😩 😩

[west osprey]

steam ID

[ember quest]

Have you tried putting your graphic card in the microwave method?

[pseudo pawn]

it is 76561199517903270

[west osprey]

Have you tried using the #general channel for your chatting?

[ember quest]

ask for my help, recieve my help

[glossy turtle]

can i get an answer on my appeal quicker?

like how is that fair.. i get banned cuz an other player on my team is hacking.. how am i supposed to know how others play the game when i play with them for the first time...

[west osprey]

ask you to go to general, go to general.

[glossy turtle]

bought vip and cant play now

[pseudo pawn]

76561199517903270

[west osprey]

what does it say when you try to appeal?

[sullen wedge]

Hello, i want to appeal my ban.
y create tickets.
can u help me ? y will pay VIP

[pseudo pawn]

I have forgotten my password to my account and it does not let me reset i cant appea

[native fulcrum]

@west ospreyadmin How can I resubmit an appeal for my ban from two years ago

[west osprey]

steam ID

[native fulcrum]

76561198828808039

[pseudo pawn]

76561199517903270

[native fulcrum]

I haven't played for two years and I want to come back. Can you give me a chance

I hope you can give me one last chance

[fresh tide]

Admin why the rest of fcking R2 doesnt get banned? they played with a cheater and have cheater loot

[west osprey]

You would be banned for association for having an advantage over other players by playing with this person. You are responsible for the people you play with.

[pastel plank]

76561199621750056 Cheak chiter plz

[west osprey]

Are you going off someone having R2 in their name?

[west osprey]

Your ban is perm

[fresh tide]

they guy with the r2 what got banned on medium the rest of the team still playing

[sullen wedge]

@west osprey can u help me with my ban ? y have problems with my card. I want pay VIP and play

[west osprey]

Fixed. wait 10 minutes before trying to connect

[glossy turtle]

ofc i am responsible, but how is it fair.. like how im supposed to know that... just reset me and let me start from zero without this guy on my group, no?

[west osprey]

Not possible unfortunately.

[native fulcrum]

I bought a new computer and account this year, so why am I still banned? This is not within the scope of evading the ban, you should know. Can you help me check 76561199337026863

[glossy turtle]

so i will probably not get unbanned?

[west osprey]

A new account and new computer is not a new YOU. YOU are banned.

[pseudo pawn]

can u do so its no q

[native fulcrum]

But that account is not mine, I just logged in to check the skins, and I provided proof in the appeal

[native fulcrum]

I can send you the appeal ticket, and you can check the time I logged in. I just logged in to view the skin

[sullen wedge]

@west osprey Can u help me with my bann plz ? i cant to pay VIP and play.
i appeal but not answer me

[west osprey]

steam ID

[junior heath]

Are the maps out?

[sullen wedge]

https://steamcommunity.com/profiles/76561197999137489/

i will pay VIP

[native fulcrum]

I'm just logging into someone else's account to view Twitch skins Can you help me review again

[west osprey]

Just because someone has it in their name, doesn't mean they are teammates. I see someone with the tag in their name was banned for cheating, but I see no link to the group you are talking about. I could put Lunatic's teammate in my name, doesn't mean we're associated.

[west osprey]

?

[native fulcrum]

The banned account is not mine, I just logged in to view Twitch loot

[fresh tide]

they was roaming together. the killed me. one of them got banned and the rest still playing. idc about the fcking r2 or the name.

[junior heath]

LOLLL 2k hours in 2 weeks??

You’re cooked

[native fulcrum]

this bug

[junior heath]

Where can I see map release Lorie

[native fulcrum]

I actually checked and it was 200 hours on the oria server

[west osprey]

Well, that's why I asked if you were making the assumption that they were associated based off of their name. Other than the name, I see zero link between them, and we can not ban for association without proof.

[glossy turtle]

why not? i can turn on screenshare and delete bags or sth like that, no?

[west osprey]

Your ban will remain. If we did it for you, we'd have to do that for every person banned for association.. That would be wrong, and there's no way it would ever be done consistently.

[fresh tide]

na its ok, i got you. the problem is he got banned before they but base down or cant you see teams on TCs?

[native fulcrum]

loriemagpie, I hope to have my ban reviewed again. I am innocent, please give me a chance. I don't want to leave rustOria

[west osprey]

There is no link between them

[glossy turtle]

and is it possible to get a refund then for my bought vip?

[fresh tide]

the other guys have full other names

nothing with r2

[golden portal]

us-medium May I ask what time it is to erase the server

[silent spoke]

Hi I keep getting kicked from Rustoria US Long 158/200 everytime I open my map. I was wondering if I could get an admin to help me clear my waypoints(I have reason to believe that is causing this crash)

[west osprey]

you are welcome to make a #payment-support ticket, this is not something I handle- however I don't think it would be possible. We fufilled our end of the VIP, you accept the terms when purchasing, and part of that is to follow the rules/not associating with people cheating

[west osprey]

#server-info

[sullen wedge]

https://steamcommunity.com/profiles/76561197999137489/
i need help with my bann
i had problem with my credit card.
not answer my appeal
i want pay vip y resolve this plz

[silent spoke]

The error is an index out of bounds exception btw

[west osprey]

https://steamcommunity.com/profiles/76561198828808039 this account will not be unbanned.

[native fulcrum]

https://imgur.com/a/yWjs3dS https://imgur.com/a/fgl6Ugd

[native fulcrum]

You can check my transaction records, I just logged in to make the transaction, he is not mine

[west osprey]

Feel free to make a #payment-support ticket, and speak with our team about your ban there.

[native fulcrum]

I know this account won't be unbanned, but I'm innocent now. I was just trading, I didn't evade the ban

[west osprey]

which account is yours

[native fulcrum]

76561199337026863

[native fulcrum]

You can check my server records. I have been using this account on EU Medium for a long time, and every time I wipe it, I open a membership

[west osprey]

Your appeal was denied, that is the final decision.

[native fulcrum]

But I am innocent. I have provided all the evidence and I hope to have it reviewed again

[silent spoke]

Hi @west osprey could you look into this issue?

[misty scroll]

You are banned for hacking on your other account. The account you also sent in the appeal...

Not exactly innocent. You might as well stop asking about it, we have told you this many times already, and it is not going to change.

[native fulcrum]

But this is innocent, you can understand my feelings, I'm just trading normally

[misty scroll]

You were caught cheating, you are NOT innocent. Stop saying that.

[misty scroll]

Send me your SteamID please

[ember quest]

just don't cheat 😂

[native fulcrum]

What proof do you need to provide? I can give it to you

[west osprey]

#general

[frank harbor]

1 guy cleating safe zone @misty scroll

kick the server

i need buy in the shop

[misty scroll]

There is nothing you can do to prove that you were not cheating, our internal evidence is as clear cut as it gets

[misty scroll]

?

[silent spoke]

76561198989196243 currently on the server, I can replicate the error on command

[native fulcrum]

Because I killed someone in the dark and he jumped at a distance of 20 meters from me, I killed him with my MP5. It was a lucky thing, not cheating

I have been playing on Oria's server for a long time, and I just hope you can give me a chance. If I violate again, I will never raise any questions

[misty scroll]

Alright, the error itself is a bug within Rust, which is unfortunately not something we can fix

[silent spoke]

Understood, thanks for your time

[misty scroll]

If you are playing fine now, I would not bother doing anything you believe causes the error to happen if I was you 😄

[silent spoke]

I can’t look at my base without crashing haha

[misty scroll]

Ah, one moment then

Try now

[silent spoke]

Thank you so much, how did you resolve it if I may ask?

[west osprey]

He's magic

[native fulcrum]

Schaadt, I request to be given a chance

[silent spoke]

I really appreciate it, thank you

[west osprey]

You've been told no multiple times.

[misty scroll]

We can solve when it happens, but we can't fix the underlying issue

Let us know if it happens again

[silent spoke]

Will do, thanks again

[misty scroll]

Yeah no worries, you can now safely look at your base again 😄

[shrewd drift]

hi, I have a problem starting the server, can we discuss this in a personal chat @misty scroll

[valid granite]

when do thursday weekly wipe ?

[silk jacinth]

If i get disconnected while being in rustoria servers do i have to go back in queue or is there like queue priority

[valid granite]

@misty scroll

[reef kayak]

Anyone here able to help with the index out of range issue for me on US Long? I cant get into that server, other servers are fine though

[weary mason]

!steamid

[glass olive]

Hey, @reef kayak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[reef kayak]

76561199041926269

What is the next step here?

[misty scroll]

You can check #server-info

[misty scroll]

You will go back in queue yes

[misty scroll]

Are you still experiencing issues?

[reef kayak]

il check now, one sec

it works now, thank you

[misty scroll]

Yeah no worries

[steep ingot]

hellooo

[misty scroll]

Hello

[steep ingot]

been two years, this is my second FB was hoping to chat to get an accepted appeal like I had to last time

then maybe in 2026 i can come back in here again and appeal another one and get it accepted too hopefully 😂

[misty scroll]

Could you send your SteamID please?

[steep ingot]

sure no problemo

https://steamcommunity.com/id/screamrust/ also recorded the entire wipe

doing solo content. similar situation happened around 2 years ago with you guys and I just got mass reported into a ban that got lifted

i got voice comms w neighbors etc etc

[misty scroll]

Looks like your appeal was denied, which means the decision is final

[steep ingot]

I had got my ban lifted last time has something changed over the years?

I mean i've been playing yall for abt 2-3 years now no issues, theres nowhere to upload footage, comms, anything?

[light jackal]

Bro you cheated give it up

[steep ingot]

oh brother 😂

[misty scroll]

That would have been in your appeal, but you did not provide anything in there. You can send anything you feel may be relevant to me in DMs and I'll pass it along

[steep ingot]

Ahh okay, i asked in the appeal if I was allowed to upload proof didnt realize I could use it to just footage immidiately. Thanks @misty scroll

[tulip acorn]

Is there any way to change the vip for wipe, I bought the wrong one

[dark granite]

Have you used it? If not, raise a ticket in https://discord.com/channels/274965952116817920/883058174570135572 and they will sort it for you.

[tulip acorn]

I did log on to the server and then my friend told me it was the wrong one...

[vast oracle]

.

.

.

.

[dark granite]

Explain that in the ticket then, please.

[dark granite]

Can we help?

[near halo]

Hows the sever wiped yet?

[dark granite]

Which one? https://discord.com/channels/274965952116817920/1279953303613997087 is the best place to look though.

[near halo]

Main

[dark granite]

Down for wipe by the looks of the server list on discord. You'll need to try to connect to see if it's actually up or not.

[near halo]

i am

[dark granite]

Ah, it just went green. So might be up. try again

[hushed belfry]

where do i make a ticket

i paid vip but am stuck in queue

[dark granite]

hi, https://discord.com/channels/274965952116817920/883058174570135572 raise a ticket there, please

Stay in the queue though, it might just be a touch of lag between the systems.

[agile rapids]

is guy holding our baloon in safe zone bannable ?

[dark granite]

Sounds like a game mechanic to me, I'm afraid.

[white oracle]

what is it like when I play without cheats?

[dark granite]

How is he holding it out of interest?

[dark granite]

!appealru

[glass olive]

Привет, @white oracle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[agile rapids]

@dark granite sitting on it looting lowgrade everytime we try to flyup

[dark granite]

They will get bored eventually. go find another one or wait him/her out.

[dark granite]

But stop giving them low grade 🙂

[tender junco]

<@&274971100184576010>

[white oracle]

Oh, why was I banned for 3 months?

[tender junco]

@thorny dune ?

[tender junco]

i have problem to connection in the uslong

[dark granite]

Submit the appeal please. We don't discuss bans or appeals in here. You need to submit the appeal.

[white oracle]

you?

[tender junco]

@dark granite can you helpme please

[dark granite]

? Click Next on that appeal page. And fill out the appeal, please.

[dark granite]

What problem are you having?

[tender junco]

I can't enter uslong, I already sent a ticket.

IndexOutOfRangeException error

[dark granite]

!steamid please?

[glass olive]

Hey, @tender junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[white oracle]

76561199493091380 and how do I get there?

[tender junco]

76561198057920214

[dark granite]

I was replying to someone else.

[tender junco]

76561198057920214

[dark granite]

Thank you. I can't help with this but as soon as an Admin comes up for air from the tickets, they will be able to help. Thanks for your patience.

[white oracle]

and write to someone, let them check me and I still don't understand English

[tender junco]

ty

[dark granite]

вы должны заполнить апелляцию

[dark granite]

До этого момента ничего не произойдет.

[rapid moth]

hey @dark granite can you help me out i play on rustoria us long and i keep getting kicked out and the reason is for indexoutofrangeexception my steam id is:76561199588762407

[white oracle]

I sent an appeal, how long do I have to wait?

[dark granite]

Thanks, it can take up to 3 business days.

[white oracle]

shit

[dark granite]

I've let the admins know, and for you @tender junco

[pearl ledge]

Need support

[dark granite]

You've come to the right place. What's up?

[pearl ledge]

a few hackers

got like 10 rep in from many ppl still no ban

[dark granite]

Have you raised a ticket?

[rapid moth]

ty @dark granite

[manic sparrow]

Can anyone look at my ticket?

[dark granite]

!ticket

[glass olive]

Hey, @pearl ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Thanks for raising it. The admins are super busy as you can imagine on wipe day, they will deal with them in the order they arrive. Please be patient.

[white oracle]

@dark graniteI would just like to play today, but what was banned besides cheats, maybe something else?

[dark granite]

You were banned 3 months ago for hacking. The appeal will need to be looked at by the banning admin, you probably won't be able to play today, setting your expectations.

[pearl ledge]

did now

[white oracle]

and I'm not a cheater

I was banned for no reason

[dark granite]

Thanks, as said above, the admins are super busy at the moment. Please don't call the cheaters out here or in game, that makes the job of catching them much harder.

[pearl ledge]

sure thx

[dark granite]

You were banned for hacking. Please wait for your appeal to be reviewed. Thank you.

[white oracle]

I don't understand why you didn't ban me, your employees just banned me, they didn't even check

[dark granite]

Unlikely. Please wait for your appeal to be reviewed, you are not going to speed it up like this. Thank you

[white oracle]

I think the RUSTORIA is normal server

[dark granite]

Thanks, I think.

[mossy pier]

Rustoria is down

[rustic ledge]

Yup lookslike server just went down\

[ocean thistle]

Server name?

[rustic ledge]

US Main

[mossy pier]

us main

[ocean thistle]

Thank you

I will forward

[rustic ledge]

Thank you!

[ocean thistle]

@rustic ledge @mossy pier #announcements message

[mossy pier]

so i get timed out it wouldnt let me join the server but now when i join its up that doesnt make any sense

bruh now i gotta wait a queue jesus fuck

what an inconvience to me

[ocean thistle]

Sorry, I hope you get in soon

[grizzled tiger]

I am getting disconnected from US long for "disconnected: exception: Indexoutofrangeexception: index was outside the bounds of the array" error. My steam id is 76561197980280286.

[dark granite]

!steamid please?

[glass olive]

Hey, @grizzled tiger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grizzled tiger]

steam id is included in message

[dark granite]

lol

Sorry, ultrawide 🙂

[ocean thistle]

You should be good to go

[grizzled tiger]

thanks will check now

[rapid moth]

@ocean thistle can you do the same for me my steam id is 76561199588762407

[ocean thistle]

indexoutofrangeexception error?

[rapid moth]

i thought it was fixed but is doing the same thing again index out of range

[ocean thistle]

What server?

[rapid moth]

us long

[ocean thistle]

It should be good now

[rapid moth]

ok thank you

[ocean thistle]

No problem, let me know if it's still an issue

[rapid moth]

okay

[proud steeple]

stafffff

[ocean thistle]

What's up?

[proud steeple]

i need your help

can we join a call

[ocean thistle]

I'm unavailable to join a call. Am I able to assist you via chat?

[proud steeple]

sure i am banned on rustoria us small for no reason

[ocean thistle]

!steamid

[glass olive]

Hey, @proud steeple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

I'll need your steamid

Please paste it in here

[ocean thistle]

Resolved, please allow 15 minutes for the fix to sync. Thank you.

[proud steeple]

76561198378172617

thank you so much

[ocean thistle]

No problem :)

[pale zinc]

any help, i cant connect to br main

[ocean thistle]

Any error as to why you cannot connect?

[pale zinc]

disconnect: connection attemp failed, i was in the server a throw a timeout error while playing like 3 times

[pure orchid]

help pls
EU main
CHEATER - REVENANT

[pale zinc]

and then i cant connect anymore

[ocean thistle]

Please create a ticket

[pure orchid]

how?

[ocean thistle]

We're experiencing issues currently -> #announcements message

[ocean thistle]

!ticket

[glass olive]

Hey, @pure orchid

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pale zinc]

got it, ty

[ocean thistle]

No problem