support

[dark granite]

Try uploading the clip to youtube and putting the link for that in your ticket. The video is too big for the ticket.

[frank ferry]

Hey people, are portals disabled at rustoria? I don't see portal on EU monday!!! Can anyone tell me if they have seen any portals of the halloween event??

[lavish sequoia]

okay bby x

[glacial swift]

I trimmed the clips and there’s no place to upload the link, it only says I can upload

[dark granite]

bye.

[lavish sequoia]

oh.

[dark granite]

You don’t upload a link. You include it in the text of your ticket.

[lavish sequoia]

@glacial swift said ur gonna get a knuckle sandwich @dark granite

[glacial swift]

Let me load into the game again and I will try again

[dark granite]

You can do it on the website Kieran. Just go to your ticket..

[lavish sequoia]

Yeh kieran

[glacial swift]

Noted yg

[frank ferry]

Hey people, are HALLOWEEN portals disabled at rustoria? I don't see ANY halloween portals on EU monday!!!

[glacial swift]

@dark granite if he gets banned do i get his loot

I’ve made it

[tender needle]

Hello, It seems i'm stuck in the middle of a metal wall in my base when i woke up in my sleeping bag, i cannot move or place other sleeping bag, box, etc. I disconnected and reconected twice and problem persist. any admin can help? (bunkerbase, i cannot just F1 Kill)

[toxic shard]

We do not provide code/location/loot/...

[dark granite]

Sorry, we can't interfere in gameplay.

[lavish sequoia]

/remove?

[tender needle]

its weird because i was getting up from the same sleeping bag placed in the same position yesterday many times and now it seems i'm bug in the middle of a metal wall. i cannot place anything in my base (i have building privilege)

[lavish sequoia]

can u /remove

[tender needle]

its US Mondays... can't remove anything

[cyan flume]

why am I banned for hacking even though I'm a cool player, how do I appeal this?

[toxic shard]

!appeal

[glass olive]

Hey, @cyan flume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank ferry]

Hey there, are HALLOWEEN portals disabled at rustoria? I don't see ANY halloween portals on EU monday!!!

[cyan flume]

aa okay, I already made an application there half an hour ago

[toxic shard]

Can take 1-3 business days

[toxic shard]

do you see zombies/halloween items on the floor ?

[cyan flume]

for what reason can I be banned being an honest player without cheats?

console?

or reports from players

[toxic shard]

That's not something we would disclose, but player reports are not enougth for a ban

[cyan flume]

okay thanks

even though I'm banned, it's nice that my game looks like a cheater's game))

so pleasure

[vestal cliff]

is it force wipe next wipe?

[dark granite]

No.

[dark granite]

!force

[vestal cliff]

Ok, thanks.

[glass olive]

Hey, @vestal cliff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1731002400:F> (your local time) is the time of the next force wipe and it will happen <t:1731002400:R>.

[woeful merlin]

!report

[glass olive]

Hey, @woeful merlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[placid iron]

Will sea main be working today? Can you use a different server? and will we have BPs if another server is used?

[hearty arch]

how long do I wait if i submit an appealed?

[near halo]

the standard response time for an appeal is 1-3 business days but could be more or less based on the situation

[lyric basalt]

!steamid

[glass olive]

Hey, @crimson goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tiny inlet]

how i do for entry to the whitelist? i cant play in the severs training

[vital talon]

Following up Appeal #de74e5. It's so difficult not being able to use team chat as well. Thank you!

[near halo]

when connecting it says Disconnected Hacking what should i do?

[crimson goblet]

76561198450456951

[near halo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tacit current]

Cheater

[glass olive]

Hey, @tacit current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hardy marlin]

/ticket

[glass olive]

Hey, @hardy marlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fair cradle]

I need help, I have a ban 😦

[long wren]

!appeal

[glass olive]

Hey, @fair cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair cradle]

I have been game banned, I need help asap

to figure this out

[long wren]

steam game banned?

[fair cradle]

I believe so, I am unsure. VAC ban

[long wren]

There's nothing we can do to help

[fair cradle]

How can i get help?

[long wren]

Search for Steam support and your own issue

[timid hemlock]

1

[vital talon]

hello hello! URGENTLY need this player inspected while active
Ticket #299da6 please

[long wren]

tickets are processed in the order they are received so please be patient

[boreal pawn]

my bp got cleaned after the sea main reboot

[vital talon]

The ticket gets closed with the generic reply that the player is no longer active.

[left finch]

Rustoria EU tell me < disconnected : steam auth : gamebanned > what I need to do ?

[long wren]

That's never going to happen

[left finch]

How i can open a ticket ?

[long wren]

your steam game banned or server banned

[left finch]

How i can know wich is banned ?

[long wren]

steam profile

[left finch]

What’s a VAC ban ?

It’s for ever ?

[long wren]

an automated system designed to detect cheats installed on users' computers

[twilit spruce]

what time wipe br main?

[long wren]

#server-info

[boreal pawn]

I pretty sure I learned some weapon in t1 tech tree

[peak kiln]

Tomorrow is the force wipe of the br main or is it Thursday, does anyone know?

[boreal pawn]

I learned it at the morning before the outage happened

[peak kiln]

because it says that all sv are forced to wipe on 7/11 but it also says that it is tomorrow

@long wren you know?

[long wren]

tmr not force wipe

[frigid trail]

Force wipe isnt till 7th of Nov

[unborn cosmos]

!force @peak kiln

[glass olive]

Hey, @peak kiln

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1731002400:F> (your local time) is the time of the next force wipe and it will happen <t:1731002400:R>.

[unborn cosmos]

that is displayed in your date and time

[peak kiln]

thx guys have a good night

[solar gazelle]

@lyric basalt Brother, what time are you online every day, I have a problem that needs to be communicated with you

[prisma stag]

i cant find the apply channel i just got banned for supposibly playing with a cheater

[frigid trail]

!appeal @prisma stag

[glass olive]

Hey, @prisma stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prisma stag]

when i create a ticket do you know if i get a email,discord notification or how does it work?

[frigid trail]

if you have ur discord linked you'll recieve a DM via discord. Otherwise you can come back to the support website and see your tickets there

[prisma stag]

TPaMhac i have a question, if you give codes away for my base and a cheater enters it do u get banned?

im trying to think of all the reasons why i got banned

[formal sandal]

if i was banned 7 months ago is it possible i can get unbanned as of today

it was stream sniping but i wasnt i was just wathcing posty for twithc drops

it says play elsewhere

[frigid trail]

!appeal @formal sandal

[glass olive]

Hey, @formal sandal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

If you made an appeal and it was denied then unfortunately this decision is final and you will have to play elsewhere.

[frigid trail]

Best option @formal sandal make an appeal, leave no details out, explain everything and ultimately it'll be up to the admin team.

@prisma stag yes this could definetely get you banned, in my experience it is never worth giving codes away, or joining random teams. Make your appeal and an admin will be with you ASAP, and can possibly give you more details, but please be patient, if your ban is for "Playing with hacker" then the ban length is 7 days

[rocky jacinth]

good evening i was banned on mondays only me and another teamate and we have 10 teamates but me and him were banned for playing with cheater and all we did was give away codes and log off the server im not really sure why we were banned for that but im just looking for some help so i am able to play the eu wipe in the am 😿

we were not aware of any possible cheaters that could have authed on our codes but we gave codes in chat and logged off after doing a drop party outside of base

[unborn cosmos]

Feel free to make an appeal on our website and explain your situation

https://rustoria.co/support/appeal

[rocky jacinth]

i did but i was looking for a quick explanation if possible so i dont get kicked from my team for being banned on wipe day. if i just have to wait i understand but this really sucks

got vip and everything

nobody else in my team from wipe is banned

[unborn cosmos]

Unfortunately you will just have to wait for the banning admin to investigate your appeal, make sure you have included as much info as you can and hopefully you will get a response as soon as possible

[formal sandal]

Am I able too buy rust on a different account and play on ur servers still I would love too enjoy the hard challenge and big pop servers you guys bring

[rocky jacinth]

ban this guy

[frigid trail]

no, thats ban evading

[formal sandal]

Ok

[frigid trail]

have you made an appeal?

[formal sandal]

I appreciate everything you do sit

Yes I made a appeal explaining my situation and how I was getting twitch drops from posty

While I was playing and when I logged off I logged back on and I was banned

[frigid trail]

Okay, well just be patient and see how the admins respond

[formal sandal]

Okay thank you very much

Also where would I see my notification when they respond too my ticket

My discord is linked and stuff

[frigid trail]

You should receive a discord DM with the reply since you mention its linked, or you can visit the support website and see all your tickets from there.

[formal sandal]

I’ll copy n paste what I to says

https://discord.com/channels/@me/1301388685257998356/1301388689217159169

But will it notify me on discord when they reply with their response or do I need to go too the website

Is this a well written response

I don't understand why I was banned at the time I believe i was collecting twitch drops while playing rustoria. I believe i was banned for stream sniping. I also strongly believe I should be un banned due too the ban was 7 months ago and I accept the fact I'm banned for a true mistake. Please take this into consideration and unban me please.

[echo flume]

Hey I need a admin or general staff to deal with some racists. Im on Rustoria.co US Mondays

[lyric basalt]

Hi please make a ticket

[plain cosmos]

hi my baby mom account gave a gift purchase and i dont see it on website log in

[sturdy oracle]

@lyric basaltvpn ban 76561198851571373

[placid iron]

<@&274971100184576010> when we try to connect to SEA MAIN using the connect main.rustoria.asia:28010 it goes to SEA LONG server

[thorny dune]

You can find the updated information for SEA Main, #announcements message here

[placid iron]

Thanks! I know that the IP was dropped here but, just wanted to let someone know that the client.connect misrouted 😄

[thorny dune]

Ahh okay that makes sense, I have forwarded this on now as well so appreciate that. Have a good day!

[sturdy oracle]

@thorny dunevpn ban 76561198851571373

[long wren]

!appeal please make a appeal

[glass olive]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

Hey there, this should now be solved and you can connect

[wispy wind]

<@&274971100184576010> After sharing our base code in the global chat, we were all banned from Rustoria for seven days for play with a hacker(base code giveway=ban). Now, after the ban period, it still indicates that we are banned from the server, and we are unsure why.

after 7 day still banned how admins

[dark granite]

!appeal

[glass olive]

Hey, @wispy wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar rain]

same issue

there is no ban , so how come I can apply appeal ? i cant connect to the server

[wispy wind]

there is no ban on the website but when connecting to the server there is a ban rustoria i love you so much admins you guys doing a great job .giveway base code on global chat for that reason you guys banned us good job admins

[prisma light]

<@&274971100184576010>

can anyone come vc

hello any admin available

<@&874995535881326632>

[lapis minnow]

Appeal #e45734
18 hours ago
I not understand for what ban. i am not cheater ? Can you please remove the ban i have never used cheats in my life.Thanks
Pending
EU Mondays
Ban
0 messages

[toxic shard]

No need to spam us, the ban wil expire as soon as possible

it takes some time to sync

[lapis minnow]

Can you halp me pls Admin

[prisma light]

dude can make it fast need to play the wipe man

@toxic shard waitted the whole week

[toxic shard]

We do not have any control over the suynchronisation

and spamming us won't make it go faster

[toxic shard]

Appeals takes up to 3 business days

[lapis minnow]

a ok Ty

[wispy wind]

awwww admins cute ADMINS

[mellow flare]

hey there, all my BPs are gone in sea main. what happened?

@toxic shard

broooooo please help

[toxic shard]

?steamid

[glass olive]

Hey, @mellow flare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slim sentinel]

!appeal

[glass olive]

Hey, @slim sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen kettle]

I was banned for hacking, I don't know why, but it was a long time ago

[slow vapor]

!appeal

[glass olive]

Hey, @keen kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen kettle]

I'm just being ignored here and not being disbanded.

[slow vapor]

the second one is from 11 months ago so it should be irrelevant to your recent one. Appeals take 1-3 business days to be processed, more for more complex situations. Thank you for your patience

[keen kettle]

I want to say please let's do it the way we used to, no need for 11 months, I don't want to wait

[keen kettle]

11 months ago I was banned and still not banned, so I wrote 1 support

I am Russian, so I am writing with a translator

[slow vapor]

To me it seems that you got 2 different bans. An admin will answer you in your current appeal.

[keen kettle]

no, this ban is the same, they didn't unban me, I don't know what hacking is, I quit the game and go back to hacking ban

It was 11 months ago, I want to fly on the eu long

[slow vapor]

Now you said you played 6 months ago, so the 11 months ago ban appeal came through, you were unbanned and were banned again. That's what I understand from what you sent, but again, an admin will review your case and answer you on your ticket.

[keen kettle]

I thought it was 6 months ago, then I saw it on the ticket 11 months ago

[tardy pier]

me banned help pls, For the reason: cheats

[slow vapor]

!appeal

[glass olive]

Hey, @tardy pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen kettle]

they didn't unban me then, so I went to another server, so I didn't remember exactly, I thought 6, but it turns out it was 11 months ago

[slow vapor]

We'll answer you on your appeal ticket. If you have linked your discord account on the website you'll also recieve discord notification when you recieve your reply.

[keen kettle]

Okay thanks, I'm waiting for your break

[proven dock]

hello EU Rustoria X2 vanilla servers not working

[slow vapor]

It seems to be up normally, try connecting with the IP: connect 2x.rustoria.uk:28010

[rocky jacinth]

Can anyone please take a second to check out my ticket 😢 I was false banned and I really wanna play wipe today I got vio and all we were banned because we gave codes to the server to drop party and got banned for Chester association

I put a ticket in yesterday

[slow vapor]

appeals take 1-3 business days, more on complex situations. As it's Halloween there may be further delays. However admins will process all tickets so I ask you for your patience. Thank you.

[worldly hamlet]

why i dont see any banned appeal on my account but i cant log in to the server?

[smoky stag]

Good day, kindly check Ticket #bedf5c. He's 4 days old account cheating his ass off on Toria Monday EU : )

[red pier]

only that dont work

[timber rose]

i have arleady vip can my friend gift me vip

[raw viper]

how can I download map foe EU main this wipe?

[thorny dune]

The map cannot be downloaded until the server wipes

[raw viper]

thanks

[smoky stag]

Hello Rustoria Admins, may I ask how it is possible that you are not able to ban a cheater, saying there's no evidence, while he got banned by anticheat 15 minutes after?

[solar gazelle]

@lyric basalt are you there

[austere quest]

Probably just a temp game ban from EAC, but there’s a lot of factors such as them toggling after being called out or a number of other things.

[smoky stag]

Just curious, do you take how "fresh" an account is on battlemetrics in consideration? This guy's account was 4 days old on Battlemetris, not to say which servers, but they instantly ban these type of players for "suspicious account", based on tickets raised and they have to appeal for unban.

Here, no one did anything and instead, LUCKLY, the anticheat banned them :).

[solar gazelle]

I need Marzy help. Can someone tell me what time she's online @lyric basalt

[red pier]

WTF

[solar gazelle]

@lyric basalt I need your help

[red pier]

I cannt join to server

[molten flicker]

you missing map file

you can download from #wipe-feed message if you need

[austere quest]

Yeah, I mean it’d be great if anti cheat actually did more, but most of the workload relies on admins.

There’s a lot that they take into consideration when handling reports, account age is one of the many factors I’m sure.

[stone sapphire]

how much server max slots on wipe day?

on main

[gleaming sky]

!slots

[glass olive]

Hey, @stone sapphire

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[stone sapphire]

!slots

[glass olive]

Hey, @stone sapphire

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[stone sapphire]

yeah i know, but on practice how much? or to infinite ? i dont wanna stay in queue

[molten flicker]

around 750 on main

[vapid dagger]

I’ve made a support appeal for playing with cheater I had no clue he was cheating my friend met them and said they were legit it has been 12 hours and still no message back

[stone sapphire]

ok, thx

[vapid dagger]

@glass olive

[thorny dune]

Appeals can take 1-3 business days, usually quicker but the admin resonsible will check as soon as possible

[vapid dagger]

If u can let anyone know the steam name is SILENT

[red pier]

when wipe

main

[gleaming sky]

#server-info

[jolly spindle]

@balmy cypress

[steady latch]

/report

[glass olive]

Hey, @steady latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant maple]

plz help

I am being kicked off the server with the reason take a break

why?

[icy zodiac]

why eu main not wipeng

[novel mountain]

почему при входе выкидывает с ошибкой хакинг?

[grim mural]

где вайп хуесосы на еу мейне

[pliant maple]

в 18 00 по мск вайп

[grim mural]

с хуев?

[novel mountain]

как посмотреть свои тикеты на рустории?

[pliant maple]

I am being kicked off the server with the reason take a break whyyy???

[chilly fulcrum]

!map

[glass olive]

Hey, @chilly fulcrum

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[warm urchin]

где карта на мейн?

когда карту скинут?

[cedar nacelle]

<@&274971100184576010> why is there no candy collecting event on 10x?

[warm urchin]

нет

eu main

[pliant maple]

<@&874995535881326632> <@&274971100184576010> help me pleaseee

[magic oar]

EU main The official server?

[warm urchin]

yes

were map in eu main

?????????????????????????????????????????????

please

[thorny dune]

!steamid

[glass olive]

Hey, @pliant maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny dune]

The map will be released in #wipe-feed when the server wipes

[pliant maple]

76561199122992349

[warm urchin]

officiall

[thorny dune]

You can view the map on our website however, https://rustoria.co/maps/vanilla_main_eu

[warm urchin]

ths

[iron juniper]

[thorny dune]

You need to submit an appeal on our website https://rustoria.co/support/admin/appeals

[pliant maple]

have I created a ticket on the site when will it be reviewed and a decision will be made?

[cursive elbow]

It normally takes 1-3 business days

[pliant maple]

okey

[fresh iron]

how much pop does the vanilla eu 2x usally have on wipedays?

[alpine elm]

Hello! The connection that is currently available on Rustoria.co - eu main, will it change? Or will I be able to use it to connect to a vape?

[rose zephyr]

When us small wipes ?

[cursive kayak]

@rose zephyr

:flag_us: US Small

IP: connect small.rustoria.us:28010
Next Wipe: <t:1730401200:F> (<t:1730401200:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

[wheat lagoon]

when eu main wipe?

[balmy locust]

eu main ?*

[rose zephyr]

Ty bent

@cursive elbow

But they change the hour here and in eu

And the wipe of eu was one hour more

[mild needle]

how to get vpn whitelist

[raven crane]

more

slots eu main

[golden hound]

im stuck in " recieving data"

[lunar kindle]

how much slots

maximum

[woven elm]

why vip doesnt work

my team buy for me vip and vip dont work

[thorny dune]

I see you've opened a payment support ticket, the team will respond as soon as possible

[lunar kindle]

how much slots
maximum

[thorny dune]

On which server?

[lunar kindle]

main

[thorny dune]

It will go as high as it can for performance, likely around 850

[alpine elm]

Why was the vape on Rustoria main an hour earlier?

[mild needle]

how to get vpn whitelist

[misty scroll]

The EU and UK recently set their clocks back an hour due to daylight savings

And Rustoria follows UK/EU time for the wipes

[misty scroll]

There is no whitelist, you can join with a VPN without needing to do anything

[alpine elm]

Oh, I'm sorry, I didn't know about this

[mild needle]

my friend got kicked because it said he wasnt authroised to use a vpn

[misty scroll]

That sounds unlikely. Are you able to send me their SteamID so I can have a quick look?

[sacred schooner]

Appeal #c2801a help pls

[mild needle]

ardasvr

i think its that

that is the thing that is in his steam link

https://steamcommunity.com/id/ardasvr/

[misty scroll]

They are currently playing on Rustoria?

And I see no logs of them being kicked

[mild needle]

Rustoria Sea Main

[misty scroll]

Correct

[mild needle]

he got kicked now hes back on it with no vpn

he never actually got i

he waited in q, then wen he was abt to spawn in he didnt get let in

[misty scroll]

I don't see them being kicked at all

[runic bay]

it said vpn detected and i got kicked

nvm it works now

[boreal grail]

when is force wipe?

[cobalt pilot]

!force

[glass olive]

Hey, @boreal grail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1731006000:F> (your local time) is the time of the next force wipe and it will happen <t:1731006000:R>.

[young jewel]

wipe was start, admins dont work or what?

[glacial herald]

wdym ?

[young jewel]

20 min ago create tickets, no one dont check them

[sleek quartz]

is there 1 week wipe pass?

[surreal scaffold]

yo where I find upcoming map?

[slow surge]

It only shows up about 30ish minutes before wipe. Look at #wipe-feed Right before wipe, you see messages like “SERVER is about to wipe, here’s the map:” also, you can vote here:

https://rustoria.co/maps

[surreal scaffold]

what time does med wipe if you know off the top of your head?

[surreal scaffold]

thanks

[slow surge]

#wipe-feed
3pm est today, Thursday

[sleek quartz]

is there no queue protection when game crashes?

[slow surge]

There is not

[sleek quartz]

ah rough thx anyways

[shy swift]

for what reason can it take me a long time to download world

[mellow sierra]

what kind of nonsense did I just get kicked out of the blue, I don’t want to log in again for 4 hours, there’s support

[slow surge]

There’s no queue protection. You need to buy a rank to skip the queue

[shrewd shale]

hello , I was playng on the rustoria.co eu medium server and i was throun out , i hot in queu. Please run me . I already have a house. I was thrown out <@&274971100184576010>

[shy swift]

<@&274971100184576010> what?

[shrewd shale]

<@&274971100184576010>

[toxic shard]

Download the map manually from #wipe-feed

and place it in the map folder of the game

[shrewd shale]

marc

help

[toxic shard]

We are not allowed to queue skip players

[woven elm]

My team turned out to be a cheater, but I didn't know about it, I've known him for about two hours, tell me what to do?

[shy swift]

download just an image?

[toxic shard]

if the player in question was a cheater you have to suffer the ban, if the player wasn't cheating you could appeal

[toxic shard]

map files are not images

[woven elm]

And how much did I get blocked for playing with a cheater?

[shy swift]

if it's not difficult, send it to me 😉

[toxic shard]

don't know your specific case, but usualy 7 days

[toxic shard]

i'm not on a computer right now

there should be a link to download the map file in the #wipe-feed

(a link with a file ending in .map)

[bleak bone]

Hey admin check 10x eu ı22 two teams teamming play lowiq clan and pog

[toxic shard]

!ticket

[glass olive]

Hey, @bleak bone

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak bone]

Ticket ban problem me

Admin ticket ban me problem okey ?

[shy swift]

will I have to skip downloading the world the same way?

[tender plaza]

i just crashed and now im in 300 queue without queue skip

[solid kayak]

<@&274971100184576010> I'm still banned on Rustoria Main and I'm supposed to be unbanned according to my appeal

Is anyone available to help?

[shy swift]

1

[toxic shard]

?steamid

[glass olive]

Hey, @solid kayak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rocky jacinth]

cmmon man i should not be banned rn i understand sometimes it takes a bit but u looked at my ticket in the website with more info and said i have to wait longer i was banned because we gave away our codes for a drop party and were punished because someone who was cheating grabbed our codes after we had logged out of the 200 peoplle that got them

[solid kayak]

76561198328243585

[rocky jacinth]

pls someone help me im trying to play with the vip i bought

[toxic shard]

?appeal

[glass olive]

Hey, @rocky jacinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky jacinth]

i have u looked at my ticket and closed it and not my appeal how long does it take like i should not be banned rn at all and i have vip for the server

idk why one person can just take a quick look and be done with it

[toxic shard]

You will be unbanned in a few minutes

the time for the server to sync

[toxic shard]

VIP don't protect you against bans, if you associate yourself with a cheater it's not our fault

[solid kayak]

tHANKS @toxic shard

[toxic shard]

and in the message I sent you, the delay is indicated

[rocky jacinth]

im saying tho how is me just giving loot away my problem i didnt associate my self with anyone. you should be able to see oh this guy lives over here with theese teamates and not with that one guy in chat who hasnt interacted with the cheater in any way and gave codes away

im not even trying to be rude but i would think if someone was false banned for a mistake someone might try to help out and take care of it for them

[toxic shard]

The admin who banned you will have to review the situation

that's what appeals are for

[rocky jacinth]

well that guy should be fired nlg but ok thanks

[solid kayak]

@marc how long do you think it should take sorry

@toxic shard

It's still not allowing me to connect I've restarted the game and stuff

[formal sail]

does the server not have a 5 minute grace period anymore

[solid kayak]

<@&274971100184576010> any help would be appreciated with getting my unban fixed 76561198328243585

[proud void]

Hello administrator, but what does Disconnected : Hacking mean?

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid kayak]

<@&274971100184576010> come on i served my time help me with why i cant connect

[dark granite]

!appeal you have been banned, please raise an appeal.

[glass olive]

Hey, @proud void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

https://discord.com/channels/274965952116817920/430804762607353876 rule 10… Please don’t ping the administrators unless its “extremely urgent”

[dark granite]

If your ban has expired, please be patient, it takes a bit of time to sync with the servers. if it hasn’t expired yet, you;ll need to wait for it to expire.

[solid kayak]

is this not urgent i want to play today

[dark granite]

Not in the grand scheme of things, sadly no. You have this channel to talk in and there are people looking at it. Pinging administrators distracts them from the work they are doing on tickets and from banning cheaters.

Please give it 10-15 minutes without trying to connect. Each time you try you might interrupt the sync and delay it.

[solid kayak]

@dark granite ok, since you are available can you check my id 76561198328243585 to make sure there is no error

[dark granite]

If your ban appeal was denied, then it’s denied I’m afraid. It won’t change.

[dark granite]

Like I said, give it 15 minutes without trying to connect.

[thorny dune]

Hey there, just double checked for you. The ban has definitely expired, please allow at least 10 minutes before trying to connect again as spam connecting can cause issues.

[dark granite]

Ban Evasion means you are evading a ban on another account with this account. What’s your other steam ID?

[hybrid tinsel]

GG

[dark granite]

Well, I don’t know what to tell you, if the appeal was denied it’s hardly going to change. We don’t ban people for no reason.

[hybrid tinsel]

Why is there no wood around the outpost

[dark granite]

Wipe day, crossbow quest, at a guess..

[hybrid tinsel]

This outpost is stupid. There's not a tree around it. A lot of players are blocking the outpost

[dark granite]

They will respawn eventually if the terrain allows for it. It's not something we have any influence over as we don't design the maps.

[hybrid tinsel]

Okay, well, this time there are a lot of cheating players, please be careful

[dark granite]

!report then please report any you see!

[glass olive]

Hey, @hybrid tinsel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid tinsel]

OK

[split imp]

Hello, our clan has been blocked.tilt we are recruiting new players and we did not know that anyone could use the cheat

[dark granite]

!appeal Please create an appeal.

[glass olive]

Hey, @split imp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split imp]

I don't have access to the rastoria website, please help me

[dark granite]

you just need to log in with steam. It's the only option to appeal.

[split imp]

the site does not open simply

[dark granite]

The chances are, if you recruited a cheater and it's the first time you have done this. It will be a 7 day ban.

[split imp]

the rastoria website is not coming off , I don 't know what to do

[north crest]

try a different browser, or incognito

[dark granite]

it works fine for me. https://rustoria.co/support/appeal

[dark granite]

Are you using a vpn?

[split imp]

no

[dark granite]

Then try the suggestions of Empress, different browser or incognito/private browsing mode?

[split imp]

Okay, I'll try it now.

[visual bane]

<@&274971100184576010> why can i not make a clan

[dark granite]

Please don't ping Admins for things like that. What server are you on?

[visual bane]

sorry ive been asking for 3 days and no help i apoligize and us medium

[lyric basalt]

Send me a DM

[split imp]

Yes, it worked , thanks

[split imp]

how long does it take to view the ticket?

[dark granite]

1-3 business days typically unless it's a more complicated issue.

if you can link your discord, the bot will ping you once someone has looked at it.

[split imp]

Okay, thanks a lot for the help and quick response, I love you

[dark granite]

https://tenor.com/view/blushing-smile-kide-happy-gif-4878722

[barren plank]

unban watiwo he dint do nothing let the man play

[dark granite]

Are you still unable to join?

[timid glade]

EVERUONER MAIN IS DOWN

[solid kayak]

@dark granite I think my audio is fine now

[dark granite]

Ok, try one more time after the reboot to join, please.

[solid kayak]

@dark granite has the server gone down?

[dark granite]

What were you trying to join?

[solid kayak]

Main US

[summer yoke]

yo i need luke

i consent to a script check and what not

[dark granite]

Did you get a disconnect message with his name on it asking you to come to discord?

[summer yoke]

yes

[dark granite]

I think it's wiping..

[dark granite]

Please DM him your steam ID

[summer yoke]

ok

[pearl python]

you called im coming on discord why ?

[rain palm]

OPEN SLOTS

[dark granite]

!slots

[glass olive]

Hey, @rain palm

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dark granite]

Who did, what name was in your disconnect message, please?

[pearl python]

Luke

[summer yoke]

luke

[dark granite]

Same deal, please DM him your steamID

[summer yoke]

doobry can you not script check me

[dark granite]

@balmy cypress

[summer yoke]

i was loaded when i disconnected

do i get compenstaed for that

[dark granite]

No, you need to speak with Luke. And no, there won't be any compensation.

[pearl python]

he have time ?

idk what ikm doing wrong im just wanna play

[pearl python]

guys ???

[dark granite]

You will need to wait for Luke, I assume you dm'd him your steamID?

[pearl python]

yeah i did

[dark granite]

Ok, please be patient. He's a busy guy.

[pearl python]

yeah its oke but he called me coming discord and i´m coming its my time too

[lone tapir]

@gloomy sparrow

DUDE MY FRIEND HAS BE WAYTING FOR 30-40 MINUEST CAN SOME ONE HELP HIM

@thin plover

[pearl python]

yeah ❤️

[thin plover]

What does he need

[pearl python]

he wanna help me hahaa

[thin plover]

Why am I getting tagged

[pearl python]

im sitting in support for 40 minuts and no one is comming

this is the problem

[thin plover]

What do you need help with?

[pearl python]

yeah i need help

i cant join but idk why

[dark granite]

Luke asked him to come to discord but is a bit busy and hasn't responded.

[thin plover]

Ok them he needs to wait, Luke will deal with you Luca, Im not even home at the moment, just be patient

[ashen lotus]

Can just someone go and help him

[ashen lotus]

Can you get someone else

[pearl python]

yeah oke

im paying for vip give me suppport pls 🙂

[ashen lotus]

Like it it's has been more then 40 minutes

[thin plover]

Vip get you to skip the queue, nothing else really

If Luke want to talk to him then he has to wait

[ashen lotus]

And what is Luke doing

[thin plover]

It's in Luke hands

[ashen lotus]

Damn get someone else

Why does it need to be luke

[dark granite]

Because he's the one who banned him. That's the process.

[pearl python]

why im banned ?

for what ?

[ashen lotus]

Why is he banned he was afk

For like 10 minutes

[dark granite]

You'll find out when you talk to Luke.

[pearl python]

ywah odfc im was on dinner

[thin plover]

It's up to Luke, just wait guys, nothing else to do for now

[pearl python]

oke we see

[ashen lotus]

Cant you send that info when you ban him

[thin plover]

I didnt ban him

So I don't know

[pearl python]

but you can see or not

[thin plover]

No, I'm not home

[pearl python]

lol

[ashen lotus]

Yah very good support 💪💪💪💪💪💪💪 banning people for being afk for less then 10 minutes

[thin plover]

Thank you

Anyway if you guys other than Luca dont need anything, you can head to #general

[ashen lotus]

Anabolic nothing against you

[thin plover]

Thank you

[ashen lotus]

Btw what's the tag of luka

[dark granite]

We've tagged him and Luca has dm'd him. Tagging him further is not going to get you anywhere.

[crimson goblet]

🙋‍♂️

[pearl python]

@balmy cypress coming soon ?

[ashen lotus]

@balmy cypress come help @pearl python

[atomic saffron]

@pearl python is my other acc move me with this and we can speak @balmy cypress

[misty scroll]

You guys need to arm yourselves with a little bit of patience

[ashen lotus]

Yah we had a hour worth of patience

[misty scroll]

If you already messaged Luke, then wait

[pearl python]

im sitting here for more than an hour but @balmy cypress isn not coming

he saying come discord he is not coming wtf

is this are bad troll ???

[misty scroll]

You need to be patient

I'm not sure what part of that you aren't getting?

[pearl python]

yeah hahahah

[misty scroll]

Message him and wait for his response

It's super simple

[ashen lotus]

Indian tech support is faster than this guy

[pearl python]

i message him

[misty scroll]

That's good

Now you wait 😄

[ashen lotus]

We have been waiting for an hour and 30 minutes

[pearl python]

yeah

[dark granite]

Hour and 26 minutes according to my watch

[misty scroll]

And what exactly do you want me to do? You need to speak to Luke, not me, not anybody else

[ashen lotus]

Message again in four minutes

[misty scroll]

I can't exactly just go and grab him for you

I would if I could

[pearl python]

@dark granitean hour and 30 min

[dark granite]

Are you banned too, catung? I'm not sure why you are here?

[ashen lotus]

No but I need him

[dark granite]

Stop spamming this channel. Only warning.

[ashen lotus]

And I'm waiting in queue

[ashen lotus]

Do you think I care care I hope you know that it's free to make discord accounts

[misty scroll]

[near halo]

Yo admins I was never compensated for that laggy month of Rustoria

I did purchase VIP within that timeframe '

I know we’ve remained quiet on this point – VIP. This is because, until now, there has not been a reliable end in sight. I can confirm that any VIPs purchased between 1st August 2024 – 5th September 2024 will be extended by 1 month (5 days if Wipe VIP) upon request to our payment support team. ⁠payment-support (RyanJD)

I made a ticket on payment-support and I haven't heard since

[north crest]

#payment-support make a ticket here

[near halo]

been done.

[north crest]

only a few people can handle those tickets, so just have to be patient

[near halo]

i made it a while back but i can make another one

[north crest]

Best to make a new one, yeah

[near halo]

can u do the command to grab my steam id plz

[north crest]

!steamid

[glass olive]

Hey, @north crest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

!id

thanks

[misty scroll]

Hey, I can see that your previous ticket was already responded to

Want me to send you the response in DMs?

@near halo

[carmine bane]

/report

[glass olive]

Hey, @carmine bane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

sure

[misty scroll]

I can see that you have DMs disabled for people in this server, which is why you were never sent the transcript of your ticket

[near halo]

I can fix that

[misty scroll]

If you can enable it quickly I can send you the message from your previous ticket

[near halo]

enabled

[misty scroll]

I am not able to DM you

[near halo]

fixed

[regal ermine]

how do i make a ticket?

<@&274971100184576010>

[jagged escarp]

!ticket

[glass olive]

Hey, @regal ermine

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[regal ermine]

ive made a ticket

[dusty saddle]

!ticket

[glass olive]

Hey, @dusty saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

@sleek oak

[deft agate]

!ticket

[glass olive]

Hey, @deft agate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[silver warren]

!ticket

[glass olive]

Hey, @silver warren

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solar mantle]

can i put in a ticket

[dark granite]

!report

[glass olive]

Hey, @hearty flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Please don't call them out here or in game, makes it much harder for them to be caught. Thank you

[dark granite]

Hi, what for?

[dark granite]

!ticket

[glass olive]

Hey, @solar mantle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solar mantle]

i need an admin on rustoria us main at the south fishing i fell in the dock and am stck

[dark granite]

Sorry, we don't interfere in gameplay.

[hearty flicker]

I'm sorry

[placid mica]

@gloomy sparrow

yo why tf does it say im kicked for hacking or banned?

[dark granite]

Hi, did it ask you to come to discord with a name?

[placid mica]

nope

it just says kicked for hacking

[dark granite]

!appeal please raise an appeal.

[dark granite]

!appeal

[glass olive]

Hey, @placid mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid mica]

ill do in a sec

@dark granite but im not tryna wait 1-3 days XD

[dark granite]

That's the timeframe, hopefully quicker. Thank you for your patience.

[placid mica]

ight

[vale trail]

!appeal

[glass olive]

Hey, @vale trail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale trail]

because I ended up banned for hacking if I never used any type of cheat, fucking annoying already

[graceful rivet]

mods please help with a group of cheaters on rustoria US main

we didn't get their names but are using aimbot for bows and hitting nonstop from 300 meters away

[versed quartz]

!report @graceful rivet

[glass olive]

Hey, @graceful rivet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sonic scroll]

would there be any issues if a player bought their steam acc on G2G and has played on that for quite a while now. am just aware that G2G is commonly used by ban evaders, cheaters etc

[peak timber]

when is restart on eu servers?

@jagged escarp

@raven bison

[sonic scroll]

dont think @ing staff gonna help u bud

[limpid sable]

!appeal

[glass olive]

Hey, @limpid sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime brook]

/ticket

[glass olive]

Hey, @lime brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lime brook]

hey there cheater in ukn rustoria 3 cheater flying

[thin plover]

in an hour

[thin plover]

whats their name?

[lime brook]

kid full flying around aimbotting

[thin plover]

are they really flying around or you're just exagerating

[lime brook]

his running side to side

no dead ass

no joke

[thin plover]

you're calling them out in chat so don't expect much tbh

[sonic scroll]

.

[lime brook]

i promise you they are

watch them

[thin plover]

I banned one

[lime brook]

ty

which one

[thin plover]

Indicana or whatever

[lime brook]

okay

[thin plover]

that one is offline so I can't do much

[lime brook]

find other clip

here it is

u see he killed 3-4 us in 1ms all triple hs

[lime brook]

^

here his battlemetric

on case there link to other accounts

[thin plover]

already taken care of

[lime brook]

haha i had but forgot to send it

[thin plover]

I deleted everything from here just in case

[mellow flare]

i lost all my bps in sea main from previous wipe and yesterday i had to get some bp. and now, my bp from yesterday all lost. thanks admins

[mellow flare]

and nobody bats an eye with this. i've been chatting here since yesterday

and we are also getting mad invalids this wipe. lol

[placid iron]

can we check eed28c report. Hes online im basically 100% sure hes cheating. SEA MAIN

[proven dock]

Hello, why does the server restart take so long?

EU rustoria x2 vanilla

It's been almost 40 minutes already

[placid iron]

Can i get an admin on SEA main reports before i lose my sanity <@&274971100184576010> UPDATE he is 100% cheating eed28c

[proven dock]

@thin plover why is the server not working?

[rain topaz]

I need help. I don't understand why it says hack when I just bought the game.

[placid iron]

<@&274971100184576010> 's please Im getting fckd by this cheating team

[rain topaz]

what a team

I just wanted to be deban so I could play with my friends.

[tough bane]

?banappeal

[glass olive]

Hey, @rain topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone sorrel]

Why hacking bruh?

[placid iron]

if i buy vip can i get an admin to ban these fools

[glass olive]

Hey, @rigid jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[light summit]

@rigid jacinth We do not accept reports on Discord. Please go ahead and make a report on our support website instead. Alternatively, you could /ticket in-game

[hybrid tinsel]

Ticket #0251aa

Is the management there?

[glass olive]

Hey, @limber briar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

hello

@light summit why suddently my bps got wipe on sea main

I play on map wipe day yester day

I play since force wipe last month

october

@versed quartz

[cinder warren]

<@&274971100184576010> Anyone working on fixing EU 2x Vanilla?

[raven mist]

Let me forward

[near halo]

@raven mist help me? why my bps gone?

[cinder warren]

@raven mistPerfect..

[thorny dune]

Being worked on now

[cinder warren]

@thorny duneThanks 🙂

[near halo]

wow got ignored

[cinder warren]

@near haloI get why, Never heard of BP's just dissapearing xD

[near halo]

me too bro

I fking learn everythign already

[thorny dune]

I have forwarded this onto our dev team to review to see if they can see what happened

[shy remnant]

@near halo what server did you learn everything on ?

And when was that

[near halo]

20 minute ago after I loggin to play

[shy remnant]

You learned everything yesterday or 20mns ago ?

[near halo]

no

I learn on force wipe

[shy remnant]

Which server ?

[near halo]

sea main

last night I just learn armourd door tech tree from t3

now all bps gone

[shy remnant]

Weird, never seen that. Berch forwarded anyway so we’ll see

[placid iron]

eed28c report id. PLEASE please check this team SEA MAIN

[near halo]

but yesterday I saw someone said that on world chat too

[glass olive]

Hey, @placid iron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

his bps gone too

[raven bison]

We're restarting SEA main to fix the blueprints file

Unfortunately there's nothing we can do about the lost data, but going forward there should be no more problems

wdym wtf?

[near halo]

i never get my bps back?

[molten silo]

What blueprints file @raven bison

[near halo]

its normal bro

my friend said vegitarian also got muted, I said pak jokowi also muted for 2 days

move on

[flint knot]

i need support

i think someone is cheating

[thorny dune]

You can submit a /ticket in-game or use our website https://rustoria.co/support and we'll investigate

[autumn quarry]

When will be sea main live

[lavish ruin]

@green barn

[thorny dune]

SEA Main is now booting, should be up soon

[near halo]

ty got back my bps!

[boreal pawn]

I still not get my bp back Sadge

[quasi geyser]

Bps missing>?

my friends bp is missing after the wipe

[thorny dune]

You can view the announcement #announcements message here, for more information on this

[lapis mortar]

on eu main

[thorny dune]

You can submit a /ticket in-game or our website https://rustoria.co/support for this and we'll investigate

[obsidian ravine]

/reportt

[idle minnow]

/REPORT

[glass olive]

Hey, @idle minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[idle minnow]

ANY ADMIN ON?

I NEED HELP

[slow vapor]

Hello there! How may I help?

[idle minnow]

id like to report two cheaters

[slow vapor]

!ticket please follow these instructions:

[glass olive]

Hey, @idle minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @hybrid tinsel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid tinsel]

Ticket #8bec0c

[vapid cove]

@slow vapor

[slow vapor]

I answered you in DMs

[vapid cove]

why

[hybrid tinsel]

Crooks kill us with guns almost all heads

[vapid cove]

hi

[slow vapor]

your ticket will be checked by our team. Please be patient as there are other tickets to check as well. Thank you for reporting!

[hybrid tinsel]

OK

[vapid cove]

.

https://imgur.com/a/aZFOOga

[dense totem]

Can any admin help me?

I would like to understand the ban I suffered on the BR MAIN server

I understand that there is no reason at all

[slow vapor]

!appeal

[glass olive]

Hey, @dense totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense totem]

In the appeal you do not clarify anything

[slow vapor]

The admins will answer your appeal ticket where you can talk to them and explain the situation.

[thorny dune]

You will see the reason when you try to connect and are kicked

[jaunty plume]

EU medium wiped today?

[thorny dune]

Yesterday

[dense totem]

I know, but it doesn't say who was responsible for my banishment

[weary marsh]

what should I do if there is a connection error?

[thorny dune]

That's because that information is not shared

[thorny dune]

What kind of error, how do you mean?

[dense totem]

exactly, this is a clear restriction of my right to defense

[thorny dune]

???

[dense totem]

???

[weary marsh]

disconnect writes

[thorny dune]

You can appeal on our website, https://rustoria.co/support/appeals, who banned you is irrelevant and not something you need to know.

[thorny dune]

Which server are you trying to connect to?

[weary marsh]

rustoria x5

[dense totem]

How can I defend myself in an appeal if I don't even know the real reason for my ban, "playing with a hacker" but who? There's no one using this on my team, that's crazy

[thorny dune]

All 5x servers seem to be online, have you tried connecting with console direct connect

[weary marsh]

no

[weary marsh]

I have sent a photo of the error to you in private messages

[thorny dune]

You can defend yourself in your appeal, again, who banned who is irrelevant to your defence. You can ask who was hacking in your appeal. You are banned for playing with a hacker so clearly someone in your team was.

[radiant shadow]

Hi, if i get banned 2 years ago(i didn't pay with cheats), is there any ways to get unban?
I sent the appeal 2 times, first time I received an unban, and the second time I did not

[deep depot]

i still don't know what have i done

[thorny dune]

Feel free to DM me the details and I can take a look for you and confirm

[thorny dune]

You should see the ban reason when you try to connect

[vapid cove]

df

[deep depot]

so im hacking, i feel good now

enjoy the server, i will make sure not do same mistake

[atomic cliff]

Hello everyoone i get banned cuz i respawnd on beach and i m full clear i have 1 k hours od this acc and it says i m hacking

anyone know what is happening

[thorny dune]

I am not the banning admin so couldn't comment specifically in your case, was this a recent appeal?

[thorny dune]

!steamid

[glass olive]

Hey, @atomic cliff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic cliff]

76561199601696857

here u go man\

what i can do now admin?

i can get banned cuz of VPN???

[tender plaza]

bro omg fix your server

[rotund portal]

eu main is dead too much lag cant open doors

[thorny dune]

This should now be fixed and you can connect

[weak sinew]

why server go so laggy always

[jaunty sage]

im getting kicked

wtf

[weak sinew]

Ty rustoria for make me wait queue again

W SERVER

[jaunty sage]

whenever i get in i get in i get kick for hatchting

https://steamcommunity.com/profiles/76561199019813591/

[weak sinew]

now I need to wait 100 people queue

ty shiTORIA for doing this

[jaunty sage]

stop bitching

and go do something

atleast u dont get kickked for hatchting

[weak sinew]

you calling me bitching?

did you see your pfp?

[jaunty sage]

yes

[lunar pecan]

got kicked and now i am in a 200 queue

[jaunty sage]

thats me

[weak sinew]

probably fake pfp

[weak sinew]

but I just dont care

[jaunty sage]

ur not sigma

what what the fuck?! ewhat did u say about me?! ur dooooomed

https://tenor.com/view/sigma-alpha-wolf-alpha-wolf-the-weak-should-quiver-gif-17759401881362908244

[lunar pecan]

got kicked and now im in a 200 queue can i get a skip or smth?

76561199090862278

[wispy venture]

eu main down

[vast blaze]

fuck this shitty ass server of yours

we just lost a shit ton of loot cause we cant fucking fly a mini on your fucking server

actually ridiculous

[lunar pecan]

eu main dead

[weak sinew]

average rustoria servers

[tender plaza]

@lunar pecanhi

[red pier]

whrere is EU MAIN?

[raven mist]

Booting up

[atomic cliff]

Thx

[safe scarab]

Why can’t I join to the server without queue ,if my game has crashed

?

[tired patio]

too

[velvet lichen]

whats with eu main?

[tired patio]

3 times

[velvet lichen]

why only 425 players man

make more room

[dark granite]

!slots

[glass olive]

Hey, @velvet lichen

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[velvet lichen]

amk

[dark granite]

it will happen gradually, we have no control over it.

[quasi geyser]

where can i see banned players?

[silver warren]

why cant i see signs and pictures?

[torn heart]

not public

[shy merlin]

any admin?

i dont understand

Appeal #2442d4

[shy remnant]

What do you not understand ?

[shy merlin]

nobody my team banned

i not play when ban

[shy remnant]

Wait for your appeal to be responded

[shy merlin]

I wait day

so i came here

[shy remnant]

Your appeal was opened 18h ago, it's 1-3 business days for a response

[shy merlin]

ok

[shy remnant]

Whoever posted a Steam ID link, make a report on the website or in-game

like this:

[shy merlin]

thx

[glass olive]

Hey, @shy remnant

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mental osprey]

Any admin here?, I got kicked after queuing for 30 mins and now im back on que..

[shy remnant]

What was the kick reason ?

[mental osprey]

im not sure, just said disconnected

i dont think i can clip that enymore

[shy remnant]

Could be worse making a #network-support-old ticket in-case it's a network issue

[mental osprey]

might be, network issue. if you cant skip my que i can wait que again

[shy remnant]

We can not skip you unfortunately, but we can try to investigate the issue with you so it does not happen again

[mental osprey]

ty anyway for answering

[cedar nacelle]

how to view 10x map link does not open

<@&274971100184576010>

@shy remnant

[lyric basalt]

#wipe-feed

[cedar nacelle]

thx

[compact yarrow]

I'm a newbie who just started Rust, I'm not connecting to the server due to hacking issues, what's the problem?

@lyric basalt @shy remnant i from south korea

[lyric basalt]

!appeal

[glass olive]

Hey, @compact yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen tree]

i got banned for hacking but i didnt how to apeal?

its mistake help me please

[north crest]

!appeal

[glass olive]

Hey, @keen tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen tree]

No i dont wanna login with my steam account

Any other options?

[north crest]

nope

[keen tree]

but i was banned for nothing why i even should apeal?

[frigid trail]

Your best option is to send an appeal and explain your situation

[keen tree]

no my best option is dont play on servers which u can get banned for no reason

[tired patio]

<@&274971100184576010>

[north crest]

#announcements message

[dense flower]

ok

[hoary shadow]

!appeal

[glass olive]

Hey, @hoary shadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep bloom]

/ticket add

[glass olive]

Hey, @steep bloom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy merlin]

how is it possible to be banned for playing with hacker if nobody on your team get banned?

missclick?

[manic kayak]

help

[hearty sleet]

How can I help you?

[hearty sleet]

!appeal

[glass olive]

Hey, @shy merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy merlin]

thats not what i asked

[manic kayak]

76561198357049327

[shy merlin]

my question very simple

[lyric basalt]

!steamid

[glass olive]

Hey, @shy merlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy merlin]

76561199717961270

[lyric basalt]

So what was your question ? 🙂

[shy merlin]

how is it possible to be banned for playing with hacker if nobody on your team get banned?

[lyric basalt]

Your teammate was banned

[teal plume]

Why no events on rustoria 10x? its a 10x no one cares about loot, it gets boring

[shy merlin]

no teamate got banned

i am 100% sure

[teal plume]

you were probably affiliated with a hacker during the wipe

[shy merlin]

wrong

[lyric basalt]

Send me DM

[teal plume]

@lyric basalt

why no events on a 10x server lmao

[pliant maple]

You can reach out to the admin Berch on the official discord.gg/rustoria and we can discuss your ban there this this answer came to me on the website

[lyric basalt]

There will be some events today 🙂

[teal plume]

how often are the events

[lyric basalt]

What type of events are we talking about ?

[teal plume]

like roam or koth or anything else

on rustoria 10x

eu

[void condor]

Admin events are really done when there's spare time tbh

If you mean just regular events such as roams/koth it should be working as normal

[wicked ginkgo]

hi

[frigid trail]

!ticket

[glass olive]

Hey, @winter crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frosty ore]

!ticket

[glass olive]

Hey, @frosty ore

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[round jetty]

Report Pedro on us main

[glass olive]

Hey, @round jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[old whale]

!ticket

[glass olive]

Hey, @old whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elfin crescent]

wtf rustoria i go to training grounds to only up and got kicked by flyhack violation wtf i dont cheating! fix server shit anticheat

[prime torrent]

EU small is frozen

[frigid trail]

Flyhack is only kicking you from the server and is related to rust not rustoria servers, you can reconnect after flyhack

[bronze flume]

EU SMALL IS DOWNNN

[frigid trail]

!ticket

[glass olive]

Hey, @remote goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

EU SMALL is down 😦

[fiery mesa]

yeee

[dark granite]

We're aware, thank you. Will give you an update soon.

[fiery mesa]

what happened to EU small???? any1 know

aa okay

[frigid trail]

@remote goblet Please make a ticket and include as much information as possible

[dark granite]

Please also don't call out hackers in chat or here, as it makes them harder to catch, thank you!

[fiery mesa]

Doobry, should I leave the server u think? or is it gonna unfreeze?

(EU small) is the server im talking abt btw

[opaque pollen]

where u live salt

[fiery mesa]

In a base :)

[opaque pollen]

where at;)

[fiery mesa]

in 2 different locations :)

[near halo]

Outpost and mining outpost r his bases 😄

[opaque pollen]

i've never seen u on server that's ehy im asking

[dark granite]

People can have different discord names to ingame 🙂

[near halo]

^

[fiery mesa]

I live close to Train and close to dome

Im named Cat ingame

[dark granite]

Looks like the server has crashed, so you'll probably disconnect shortly anyway.

[fiery mesa]

yee, my team8s just did

[opaque pollen]

im disconnected already

server down

[fiery mesa]

tudy, where do u live?

[opaque pollen]

deep snow near launch

[near halo]

Narnia in short

[fiery mesa]

aa unlucky, im prob not fighting u then

I havent been to launch once and im not planning on it. If I die I have to run back like 6grids.... not worth it

[frigid trail]

Guys this is a support channel please don't have conversations in here. #general

[fiery mesa]

aa yes. mybad

when will EU small be up?

[wide night]

im gonna die cant play rust

[dark granite]

!report

[glass olive]

Hey, @wide night

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ivory basin]

admins

[dark granite]

Please report them, and don't call them out in chat or here, makes them harder to catch. thank you!

[ivory basin]

need help cheateer right outside my base

[dark granite]

!Report

[glass olive]

Hey, @ivory basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Fill out the report with all the details please.

Good, but understand, if you keep calling them out, they'll toggle off the cheats and we can't ban what we can't see. Thanks for your understanding.

[ivory basin]

we all reported with detail and been hours

he is rage hacking get admins on US MAIN

read chat for last hour plkease and look at logs

[dark granite]

Ok, please be patient and make sure you don't call them out. Thank you.

[lyric basalt]

Banned

[ivory basin]

thank youuuu