support

[lime dock]

I haven’t used it in a while

I need this ban gone go my whitelist appeal can get accepted

[agile stirrup]

ANY ALIVE ADMINISTRATOR HAVE ON TORIA SEA MAIN?

why guy runung with speed hack 1k hour give only heads and 0 reaction by admin

[long wren]

!report

[glass olive]

Hey, @agile stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[paper salmon]

The rust+ synes to not work on eu long generally. It has small windows where it works. Any info on why this is happening?

Seems*

[patent bramble]

Support

How to create ticket

[long wren]

!ticket

[glass olive]

Hey, @patent bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[patent bramble]

!ticket

[glass olive]

Hey, @patent bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[patent bramble]

rustoria, i beg you to re-launch 3x LOOT+ servers. Maybe even merge US with EU. Hands down used to be the best server on rust for a day of playing.

Used to be 300+ pop

Now 12 on wipe day

Im sure it costs you money to upkeep those servers and they def aint paying you

[iron scroll]

Are Admin online now?

76561198870872657 is cheating in US medium

I created a ticket,check this player plz

@stiff widget

[haughty crypt]

Please need admin for ticket eu-2120

[vivid badger]

GOT A 6 HR MUTE FOR BEING SARCASTIC IN CHAT AND NOT USING ANY FOUL LANGUAGE. INCREDIBLE ADMIN.

[tall marlin]

Could I get an Admin to speak to?

[normal nova]

can someone help me with this error?

[glacial herald]

!appeal

[glass olive]

Hey, @vivid badger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial herald]

Try to verify ur game files - might help

[glacial herald]

I`m not an adming - what I can help u with ?

[normal nova]

i just had to delete all maps i ever was on

[tall marlin]

thanks for your time and sorry. It already got worked on ❤️

[glacial herald]

[dreamy sable]

@jagged escarp @lyric basalt plz help

toria eu medium the shop keeper at R12 ranch is on fucking lunch break and wont sell me a saddle

he is legit gone

[lyric basalt]

[jagged escarp]

[lyric basalt]

Unfortunatelly but this is probably Rust issue

Sorry man

[solid shale]

where can I file an appeal in discord?They told me to file a discord from the site

[jagged escarp]

!appeal

[glass olive]

Hey, @solid shale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty crypt]

please need admin for ticket eu 2120

[bold birch]

@balmy cypress

hello

[nova iris]

sry for tag @jagged escarp but is rustoria eu medium restarting too?

[gilded flame]

got an obvious phishing bot pretending to be a rustoria admin, you guys want the account link? if not ill just ignore nd block

[balmy cypress]

Hey, report to steam and block

sadly not much anyone can do, steam needs to act on reports but they seem to not do anything

[gilded flame]

yeah already reported, no worries thought i'd check been phished before so thought i'd see if there was anything i could do to help. very unfortunate

[bold birch]

@balmy cypress Hello Luke, you asked me to come to Discord to find you. I have already messaged you privately

[balmy cypress]

Hey, fixed your situation now,. Wait 5-10 minutes and you can connect

[bold birch]

Okay, thank you, Luke

[haughty crypt]

Is it possible to get a refund for a VIP that was purchased because it made me buy a subscription without wanting to?

[wanton kraken]

anyone can check my ticket? :

[long wren]

please wait patiently :)

[long wren]

It's possible if you haven't used it

[long wren]

#payment-support

[haughty crypt]

Yes i already do but admin refund me juste 1 of the 2

My ticket is eu 2120

[long wren]

there's only one pay admin, so you might have to wait a lot

[keen forge]

When a group gets banned for association, do they only get a week?

wtf is that

[blissful zenith]

i got kicked its says join dc but im in the dc

what i need too do now

?

[keen forge]

<@&274971100184576010> How long does a group get banned for association? 1 week?

[fallen patrol]

<@&274971100184576010> my account was blocked after I sold my last steam account on funpay and they played with cheats there. Can I prove that I sold that account and have nothing to do with it?

[dark granite]

Please stop tagging admins in your questions. Asking here is enough.

[dark granite]

First offence yes.

[dark granite]

!appeal put as much information in your appeal as possible, please.

[glass olive]

Hey, @fallen patrol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen forge]

Weird, that group has got banned banned atleast twice for association.

[shy remnant]

Each situation is different

[dark granite]

Was there a name in the kick message?

[fallen patrol]

I have already written an appeal, it was rejected and I can no longer write

[dark granite]

!ticket You could try to raise a ticket, explain why you are raising it and include the proof.

[glass olive]

Hey, @fallen patrol

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

No 🙂

[swift topaz]

admin
in rustoria eu main before wipe 30mint u said ur fixing some problems but i see i got shit ping from 130 to 260 stuck ping
like u change the ip or smth please fix it cuz from wipe till now i got 270 ping im getting angry from this shit

[bleak bone]

The duration of the clan limit ban is not written, how can we find out?

[swift topaz]

no answers from admins?

[ocean thistle]

Have you created a network-support ticket and/or tried using a VPN?

[haughty plaza]

@ocean thistle

[ocean thistle]

@haughty plaza

[haughty plaza]

it kicked me out of the game saying come to discord.gg/rustoria - hai

[ocean thistle]

!steamid what's your steamid?

[glass olive]

Hey, @haughty plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[haughty plaza]

thats it ?

[bright goblet]

Why is salesman in Large barn gone? Nowhere to buy horse saddles here :9

[haughty plaza]

@ocean thistle steamid: 76561199348049214

[chrome stump]

im losting my wipe and waiting 15 hours to a ban appeal response, for something I didn't do

[ocean thistle]

I sent you a DM

[chrome stump]

this is unfair

[sonic crest]

does eu main wipe bps weekly?

[long wren]

nope

[hasty quail]

my vip is not working can someone help me

[long wren]

#payment-support

[hasty quail]

how long do i have to wait

[long wren]

It'll probably work out in a day

[hasty quail]

what

a day?

[jolly cedar]

is large barn purposely turned off on us long

[scarlet goblet]

I've been waiting 7 days for a flying hack bug, why can't I get access

[haughty crypt]

there is only Luke for the payement support ?

[west osprey]

steam ID?

[west osprey]

yes

[west osprey]

@raven bison ?

[scarlet goblet]

mironao

and my team gpwld963

[west osprey]

!steamid

[glass olive]

Hey, @scarlet goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[scarlet goblet]

76561199063602830

[west osprey]

You need to stop spam connecting. Please try and connect in 15 minutes.

[scarlet goblet]

76561199181452370

my team steam id

[scarlet goblet]

thank you

[swift topaz]

no after ur restart it happend to me and all who live in uae

like when the wipe was late

30mint

till now 250 ping

[ocean thistle]

Can you please create a ticket in #network-support-old ?

[long wren]

언밴 축하드려요

[sage hearth]

Can you check DM's

Pls

[jolly cedar]

There is just no vendor there

[open lance]

Are reshade filters allowed ?

[long wren]

Yes but if you get caught, you'll get a ban for cheating

[solid shale]

is there any way to see the end of VIP status?

[midnight prism]

кто рус есть

помогите с ошибкой в расте пж

[long wren]

!vip

[glass olive]

Hey, @solid shale

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[long wren]

you can check it on the website

[brittle rampart]

how do I appeal ban

[long wren]

!appeal

[glass olive]

Hey, @brittle rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx copper]

!report

[glass olive]

Hey, @onyx copper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brittle breach]

how fix it?

Disconnect: ban evasion

i haven't ban

pls help me

[lyric basalt]

!ticket

[glass olive]

Hey, @drowsy meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brittle breach]

@glass olive

!ticket

[glass olive]

Hey, @brittle breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wicked relic]

@jagged escarp hello

[wicked relic]

help

[lyric basalt]

How can we help you

[wicked relic]

hey

[wicked relic]

i was playing yesterday doing stream

and i got some reports and now today when i woke up to play i got a msg come to discord

what i need to do @lyric basalt

[lyric basalt]

Whats the name after come to discord ?

[lyric basalt]

!steamid

[glass olive]

Hey, @wicked relic

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wicked relic]

its chooky

[lyric basalt]

Send your steamid here please

[wicked relic]

ok

[fading hatch]

where i can buy que pass someone know ?

or someone have link ?

[lyric basalt]

!vip

[glass olive]

Hey, @fading hatch

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lyric basalt]

its 2am for Chooky, you will probably have wait a bit for them

[wicked relic]

oh man i will lose my wipe?? i'm streamer i can't just loose it

can you fix that for me please?

i even posted an highlight video killing those kids who reported me https://www.youtube.com/watch?v=p9WptGmbLdQ

just too they see it

[lyric basalt]

You will have to wait for banning admin

[wicked relic]

ok thanks anyways marzy

[versed quartz]

!appeal @civic escarp

[glass olive]

Hey, @civic escarp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tired dagger]

it has been over 3 days on my appeal and no response wth

being patient is hard when youre flat out being ignored

[marsh fractal]

<@&274971100184576010>

I was banned due to VPN issues. I have already created a ticket. Dear administrator, please help me check if I want to play quickly. My ID is http://steamcommunity.com/profiles/76561199215139321/

[hardy galleon]

hellooo

will take care of?

[tropic beacon]

Ticket #635acf
can someone do somthing ??

[lyric basalt]

Interested in ?

[tropic beacon]

marzy plz solve the Ticket #635acf

@lyric basalt

[lyric basalt]

You've made a ticket 14 minutes ago

Please wait till we investigate

[tropic beacon]

ok

[hardy galleon]

dude i got banned from Rustoria 10x and I can't get any information about when my ban will be unblocked

[tropic beacon]

we cant play

[lyric basalt]

Gimme your steamid

[raven mist]

And we are humans 😄 Not robots or an anticheat

[hardy galleon]

https://steamcommunity.com/profiles/76561199655794250/

I dont understand what's there to get an IP ban?

[lyric basalt]

Your ban will reamain for 4 days

[hardy galleon]

I can't log in from other accounts either?

[lyric basalt]

no

[hardy galleon]

why

[primal dust]

this player is cheating in eu long
https://steamcommunity.com/id/notevengod/

[slow vapor]

!report

[glass olive]

Hey, @primal dust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle berry]

Hello, i was playing on the Rustoria EU Medium server and my game crashed to my desktop for no reason whilst i was respawning, i quickly restarted the game within 1 minute however now i am in the Q for the server.. Isn't there supposed to be a 5 minute grace period for this kind of stuff?

Could i get some support with this please?

[sly grove]

ca

can someone look at my ticket

[dark granite]

Hi Lord, Rustoria has not enabled this functionality.

[dark granite]

What sort of ticket?

[silver slate]

my bass code we change and my steps we

/ticket

[glass olive]

Hey, @silver slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vernal kiln]

we took heli on eu main but only 1 crate dropped, have clips from multiple angles of this event happening, even if we make a ticket will we receive any compensation for it

[raven mist]

Your playing on an official server so no can do i'm afraid

[vernal kiln]

[lucid skiff]

!appeal

[glass olive]

Hey, @lucid skiff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sleek echo]

is there a reporting system on discord?

got a pretty blatent cheater on us small

[north crest]

!report

[glass olive]

Hey, @sleek echo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn spire]

MATE HOE TF YOU MAKE A TICKET TO GET SHITTYNGUCKIGN HACKERS BANNED

[slow vapor]

It's described just in the message above ^

[blissful zenith]

luke "Come to Discord.gg/rustoria

[craggy swan]

<@&274971100184576010> WHERE IS MY 5 MINUTES????

wtF

[raven mist]

We dont have a grace period

[ocean void]

You will have to wait until luke can respond and have a chat with you

[blissful zenith]

ok thx\

[craggy swan]

you write that you have

[raven mist]

Where?

[craggy swan]

in server chat

[raven mist]

No?

[craggy swan]

why a lot of servers have this period but no you

[raven mist]

#announcements message

[chrome stump]

i waiting 25 hours + for a ban appeal response

losing my wipe for something I didn't do

there´s no sense

[topaz jay]

ey

where can i report someone for cheating

[agile knoll]

!ticket

[glass olive]

Hey, @topaz jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tired dagger]

Again announcement if you file an appeal and it isn't heard in 3 business days, What's the point of filing an appeal in the first place

if you want us to go play other servers with out looking at our appeals can we get our vip money back

i paid for vip for multiple accounts and definantly dont get treated like vip

every month multiple servers i pay for vip and yall just leave your loyal people hanging

its actually rediculous

[ocean thistle]

!steamdid may I have your steam id to give a quick look?

[tired dagger]

https://steamcommunity.com/profiles/76561199111711248/

also duo is putting his in chat too

[sour barn]

https://steamcommunity.com/profiles/76561198834575144/

[quartz frigate]

guys can somebody unban me from us main please some random invited me to his team and he was hacking

i joined his team so we dont kill eachother please ive been playinh since yesterday

[tired dagger]

same shit we had to deal with

[ocean thistle]

@tired dagger and @sour barn teammates?

[tired dagger]

yes

[quartz frigate]

ive been on since literally15 hours

[sour barn]

yes

[quartz frigate]

please somebody unban me i buy vip every week im not cheating

[tired dagger]

weve already been banned for almost 4 days

[quartz frigate]

what was the reason

[ocean thistle]

I can see your appeal has been forwarded to the banning admin to review. The standard response time are 1-3 business days usually but more or less depending on the situation. I'll give the admin a little nudge but ultimately up to the availability of the admin in charge of your bans. @tired dagger @sour barn

[quartz frigate]

can you do the same for me please a random invited me to his team

[tired dagger]

please nudge away we hate rusty moose

lol

[quartz frigate]

i wasnt even roaming with him

[tired dagger]

we just got added to a big teams ui

[quartz frigate]

i didnt know he was cheating we was on teams so we dont kill eachother

[tired dagger]

didn't know the kids where cheating either

honestly don't know who the cheater was

[ocean thistle]

Timezones are a thing, so they are most likely sleeping. Is there anything else I can help you with today?

[quartz frigate]

how do i submit an appeal

[tired dagger]

well its definantly been 3 business days

ive never been banned before so im dying

i appreciate you hai

[ocean thistle]

I know :( it's a range we give. You did exactly what you needed to do. All that is left is to wait. Thanks for your continued patience. I hope you have a good rest of your day.

[ocean thistle]

!appeal appeal here please

[glass olive]

Hey, @quartz frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz frigate]

!appeal

[glass olive]

Hey, @quartz frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz frigate]

did my whole team just get banned nobody was on just me

does that mean they got banned as well?

[ocean thistle]

!steamid let me give it a quick look

[glass olive]

Hey, @quartz frigate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Please post your steamid here

[quartz frigate]

76561199231862681

xile tcat is one of the only ones i have added

its drewwy pengu juicy and a few others

[ocean thistle]

Yeah it's a legitimate ban. All your teammates will need to appeal.

[quartz frigate]

oh my god they are going to kill me

all the time wasted in the drain ive been playing since 15 hours farming like an animal

this is disgusting

[acoustic anvil]

When can I use VPN? my ping is very high

[ocean thistle]

Yes, VPNs are allowed on our servers.

[quartz frigate]

is it a perma ban or a few day ban

this sucks i grinding this wipe so much i literally played for like 15 plus hours

[north crest]

play with hacker is temp 🙂

[quartz frigate]

how long is it for?

[ocean thistle]

The first offense is usually 7 days and is temporary.

[quartz frigate]

i submitted an appeal

[acoustic anvil]

I can't connect with the VPN turned on, why?

[quartz frigate]

do you think ill be able to hop back in server tomorrow?

[ocean thistle]

What error are you seeing?

[ocean thistle]

I don't have an answer for you, as you'll need to wait for a response on the appeal. I'd say it's very unlikely, but never 0%. Please do include everything you can in your appeal

[ocean thistle]

Maybe try a different location?

[acoustic anvil]

ye

i try

I already changed the location and nothing

[quartz frigate]

one of teamates saying itll show up as a vac ban on my steam account now is that true?

[ocean thistle]

Can you try to put this in your F1 console?

client.connect main.rustoria.uk:28010

[acoustic anvil]

ok

[ocean thistle]

Incorrect

[quartz frigate]

im actually so damn sad right now cause i got banned for having a random in my team so we dont kill eachother i literally grinded for like 15 hours just to get banned for having a random in the team

[ocean thistle]

I'm sorry, it truly sucks to be on your side of the situation. Hackers are rampant on Rust. Hackers ruin the games for other players. It's terrible to play against them and also sucks when they are on your team (like what happened with you). We at Rustoria are trying our best to keep our servers clean.

It happens, it's temporary. The number 1 rule in Rust is to trust no one.

[acoustic anvil]

I don't know what I can do anymore

I'm tempted anyway

[ocean thistle]

Can you please create a ticket in #network-support-old ? Our network engineers will be able to assist you further. I'm all out of ideas as it's not my speciality :(

[chrome stump]

i buy vip, and waiting 30 hours for my appeal response

[north trail]

hack no br main

[chrome stump]

get a ban evade, and any mods response me

[north trail]

alguém ajuda?

[chrome stump]

can you help me?

[ocean thistle]

Yep, I can see your appeal has been forwarded to the admin in charge of your ban. You did what was required of you. All you need to do is wait. The standard response time for appeals are usually 1-3 business days.

[chrome stump]

i bought vip to play my wipe, never use cheat on rustoria servers andd get a wrong ban

i waiting 30 hours +

[ocean thistle]

Yes, and buying VIP does not exempt you from our rules or how we handle appeals.

[north trail]

help me, hack on br main!!!!

[ocean thistle]

1-3 business days are 24-72 hours. Saturday and Sundays are also not business days

[ocean thistle]

!ticket please create a ticket

[glass olive]

Hey, @north trail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[chrome stump]

hope you understand the feeling of dissatisfaction with going to play with your friends, paying and having to wait 30 hours for a response from something you didn't do

[ocean thistle]

Yes

Is there anything else I can help you with today?

[tender jacinth]

cheater eu medium 76561199698299768

[glass olive]

Hey, @tender jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tender jacinth]

hes flying ban now

[undone umbra]

what do i do i got a come to discord message

[west osprey]

Hey- what exactly does the message say?

[undone umbra]

come to discor hoppel

[hollow thicket]

buddy

[dark granite]

Support channel.. Stop spamming images

please 🙂

#general is the place for that. Thank you

[hollow thicket]

I send 1 image

[undone umbra]

@west osprey give me a chance

[west osprey]

🤣

[calm juniper]

Can an admin please check my appeal, im dying over here

[dark granite]

one too many for a support channel, Tonix. The clue is in the name 🙂

[hollow thicket]

Nerd!

[dark granite]

Rude

[west osprey]

I uh, don't think lol

[hollow thicket]

Agreed

[undone umbra]

Just give me an hour gotta change the Ids on the ghost rig

[west osprey]

Well, we'll be here to have another chat

[undone umbra]

will have to get a voice changer for sure

[west osprey]

tbh there wasn't much that was memorable about your voice, you're good bud.

[undone umbra]

https://tenor.com/view/gatomirandomeme-gif-14777214025595338942

[mellow tundra]

[hollow thicket]

Whatever admin got on main 2-3h hours ago did God's work. 12+ bans

[lyric basalt]

@blazing sluice would you like to add anything ? 😄

I saw you typing

[civic marlin]

how can i check appeal status without disdcord

[ionic holly]

why is RUST+ turned off?

[lyric basalt]

on same website as you appealed

[lyric basalt]

server ?

[tulip bronze]

do you guys remove bases after a cheater gets banned?

[unborn cosmos]

No, admins don’t interfere with gameplay

[frozen plume]

can somebody come for support ?

[thin plover]

what do you need help with

[frozen plume]

a cheater is in the game

[thin plover]

!ticket

[glass olive]

Hey, @frozen plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wicked relic]

@jagged escarp

[stark bear]

I need an admin

itts saying i got banned for hacking???

!ticket

[glass olive]

Hey, @stark bear

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

!appeal

[glass olive]

Hey, @stark bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark bear]

why tf does it say im banne dfor hacking?

nah fr im playing solo never had a cheat in my life and i get banned no evidence

i seriously wanna know why it says im banned for hacking

just bought vip for the month to what the actual

!appeal

[glass olive]

Hey, @stark bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark bear]

it says im banned from 5x for hacking ive never hacked in my fucking life and im trying to log into rustoria main and its saying im banned for hacking

garbage server unban me bro wtf

[unborn cosmos]

Please make an appeal through our website https://rustoria.co/support/appeal

[stark bear]

i did it says i have a ban from 26 months ago on a 5x server for cheating and nothing else i have never cheated on any 5x and it says im banned from main never touched cheater EVER

[drowsy meadow]

BRO

there is some deployables

which getting destroyed

over and over again for no reason?

like lockers, barrels

[long wren]

rust bug i think

[drowsy meadow]

i dont think

[honest pier]

need help my appeal got approved but when i try to join the server it says im still banned

[unborn cosmos]

Hello, if your appeal has just been approved you will need to give it some time to sync with the server. Please wait 10-15 minutes without trying to connect and then try again 🙂

[honest pier]

it was approved 5hours ago

[hearty fulcrum]

do you have a clip?

[hearty fulcrum]

?steamid

[glass olive]

Hey, @honest pier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[honest pier]

76561198881203762

[drowsy meadow]

nah

it is is random sometimes it is ok for a 2-3 hours and than it is destroyed, only the lootbag remains

[woven kelp]

i have a clip of me and my tm8 both dying on a boat for nothing and we both had backpacks full of loot from rig on us main

need somethin to happen cuz thats an hour down the drain

[hearty fulcrum]

taking a look for you - please wait

[hearty fulcrum]

hmm, if you can get a clip of it happening again, please make a ticket with the clip!

[hearty fulcrum]

this sounds like a rust game bug that i thought had already been fixed by facepunch. if you want, you can make a F7 ticket to report the bug to facepunch

[cedar zealot]

!ticket

[glass olive]

Hey, @cedar zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lime dock]

!status

[honest pier]

thanks

[thin plover]

you can try to connect in 15 minutes

[viral sable]

As soon as I enter the game, it says hacking and kicks me out of the game, but I don't use cheats, why?

[unborn cosmos]

!appeal

[glass olive]

Hey, @viral sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viral sable]

I opened a ticket

[ionic holly]

medium eu

[lyric basalt]

will forward to devs

[thin viper]

hey uh can we up the pop on medium us to 400? server runs amazing on the high quality tech should be good right? 🙂

[haughty hinge]

Will us main have October event?

[tender jacinth]

7656119890665538

[vague silo]

rage cheater on eu medium bro!!!

he is running around aimbotting everyone

[woven shadow]

!ticket

[glass olive]

Hey, @vague silo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vague silo]

ye we have

[tender jacinth]

rage cheater eu med 7656119890665538

[vague silo]

is that niko?

[tender jacinth]

yes at launch

[vague silo]

ye bro he is so blatant

[tender jacinth]

banbanban

[vague silo]

he just 1v 10d

and only hs everyone

[woven shadow]

it will take time, all you can do is make a ticket and be patient.

[vague silo]

HE IS KILLING EVERY1!!!!!

[low cradle]

how do i get help from an admin

[woven shadow]

!ticket

[glass olive]

Hey, @woven shadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal widget]

aye mane me vip no worky 😦 medium us

[unborn cosmos]

If you have left tried disconnecting and reconnecting and it still doesn't work then head over to #payment-support

[dim stratus]

#support ESP

PORTUGUES

Cheating player

[long wren]

!ticket

[glass olive]

Hey, @dim stratus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dim stratus]

yes create ticket

spected player banned

plis

[high plover]

cheater on cargo mute me idc

[glass olive]

Hey, @high plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron scroll]

!appeal

[glass olive]

Hey, @iron scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick basalt]

the vender at large barn is not there on us main rustoria broken?

[woven shadow]

!ticket

[glass olive]

Hey, @thick basalt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[marsh rover]

https://steamcommunity.com/id/CHANGHONGYAN/ Rustoria eu long hacker

[hoary spoke]

#vip-stock-alerts

[modest blade]

!report

[glass olive]

Hey, @marsh rover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary spoke]

report

[glass olive]

Hey, @hoary spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[obtuse fossil]

!ticket

[glass olive]

Hey, @obtuse fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[signal vault]

i was locked in the arctic Rustoria.co EU Low Pop

help

[dawn lichen]

!ticket

[glass olive]

Hey, @dawn lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Hello what do you mean locked in arctic ?

[willow hearth]

@lyric basalt hi mate youve got a minute can you pls check on my ticket its urgent

[thin plover]

No need to tag multiple staff to look at tickets, they are looked at in order they come in

[eternal kite]

I'm playing alone, stuck in a wall in a bunker, the game because of the anti-hacking plugin does not allow me to rearrange the sleeping bag if I die the house will rot. Could you help me?

[ocean thistle]

Unfortunately we cannot help you as we cannot interfere with the game

[eternal kite]

I think the server's problem is that I get up on my sleeping bag, and he pushes me into the texture of the wall. isn't it?

[raven mist]

More like a gameproblem, not a server problem

[tired dagger]

@ocean thistle i asked in my appeal who the cheater was and i recieved no reply. but i am unbanned ty so much in your role for that.

is there anyway to know who the cheater was

[unborn cosmos]

!report - please make a ticket instead of calling out cheaters as it can interfere with an admins investigation

[glass olive]

Hey, @potent stratus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cobalt lotus]

CAN I SEND U A CLIP

nvm he got banned

[unborn cosmos]

You can upload a clip when you make a ticket or upload the clip to a website and send the link for future reports 🙂

[potent stratus]

gizmo your on my bad side

[unborn cosmos]

Well I’m sorry about that I was just trying to help you out

[potent stratus]

just joking your a g!

[main hull]

yo i always got disconnected from rustoria.co - US main (Disconnected: Playing with hacker) but nobody is hacking in my group

can you help me please

(sorry for bad english)

[slow vapor]

!appeal

[glass olive]

Hey, @main hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[main hull]

thanks you

[brave shoal]

!ticket

[glass olive]

Hey, @brave shoal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[languid mango]

!appeal

[glass olive]

Hey, @languid mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide depot]

Could one of the admins type 'kill danieluka' in the console on Rustoria Small? I've bugged out, can't kill myself, and I have no idea what to do

xD

[long wren]

admins does not interfere with gameplay at all

cant help you

[wide depot]

really

[near halo]

@long wren

[wide depot]

Alright, I started screaming so much that someone killed me, problem solved

[near halo]

if someones trying to steal accs in the #looking-for-group disc u guys ban them or what

[long wren]

!report please submit your ticket with the evidence

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

done

[drifting totem]

Appeal #ef9199 can some1 check?

i have been false banned

25 ,mins ago when i was offline 😄

[slow vapor]

Hi there! Appeals take 1-3 business days, sometimes more if they are complex. Please be patient

[meager rain]

we got aimbot at rustoria medium can you check ticket

[drifting totem]

❤️

[keen spoke]

Wh cheater on rustoria eu long, i have a video, pls check

[lean pond]

<@&274971100184576010> bradly bugged on eu small

[long wren]

tickets are processed in the order they are received so please be patient

[near halo]

There are players who keep hiring cheaters. Are you banning only the cheaters and leaving the players involved?

This is already the second time

<@&274971100184576010> ??

[slow vapor]

Playing with cheater is also not allowed. If you think someone is breaking the rules please submit a ticket.

[slow vapor]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

i made it

[languid mango]

please answer appeal

[near halo]

plz ban quick i dont wanna dieing in every important situation

[dark granite]

Appeals take 1-3 business days. Please be patient.

[long wren]

양파님이 봤을때 어떤핵인거같나요

[languid mango]

I'm banned for no reason, I still have to wait. I bought a VIP card and was super banned!

[near halo]

그냥 올인원이에요

핵으로 지켜보고 있다가

[dark granite]

I'm afraid so, everyone has to wait for their appeal.

[near halo]

방금 갈갈이 엄청 많이 치러 가는데 딱 그때 고묘하게 왔어요

저희가 레이드했던 애들이 핵쟁이 계속 고용해서 괴롭히는데

핵쟁이만 밴하면 계속 당할수밖에 없는건가요

[languid mango]

I spent £3.5 on a ban? Great, who will return them to me when I get banned?

[near halo]

EM애들을 레이드 한건데 핵쟁이가 잡으면 EM애들이 와서 귀신같이 바로 빨아가는데 핵쟁이들이 EM애들이 핵쟁이를 고용한게 아니라면 안죽일이유가 없잖아요?

원하시면 녹화본 다 있거든요

[long wren]

영상있으시면 티켓만들때 같이 첨부해서 보내셔두되요

[trim lodge]

us long not working

[near halo]

이미 영상클립으로 밴 된 애들 있고

[long wren]

물론 대놓고 핵쓰는거 아닌이상 녹화본 의미가없을꺼에요

[near halo]

대놓고

개 빡고로 EAC 까지 밴됐습니다

두명다 tip이라는 유저가 클립으로 신고해서 밴 당했는데

핵쟁이만 밴한다고 핵쟁이를 고용한 플레이어도 밴되는게 아니라

핵쟁이를 고용한 플레이어가 밴 되기 전까지 계속 이럴꺼 같은데

언제까지 아무것도 못하고 있어야할까요

[languid mango]

?????

[dark granite]

If your appeal is denied, then no, you won't get your VIP refunded.

[trim lodge]

whats wrong with us long my friend

[primal heron]

whats up with US long

[languid mango]

I assure you the money will be returned personally from your pocket

[dark granite]

It should be restarting, if it doesn't, I'll let the devs know.

[primal heron]

hm we just had a restart

[dark granite]

if it crashed I mean, it should restart on it's own.

[long wren]

그 밴당할때 사유 기억하시나요

[strange marsh]

e

[near halo]

hacking

이라고 돼있었고

하나는 entirecheat

[long wren]

혹시 저한테 그 최근에 신고하신 핵의심유저 프로필좀 주실수있나요?

[near halo]

https://steamcommunity.com/id/Calcium-/

https://steamcommunity.com/id/cashmoneygods/friends/

[exotic zephyr]

can someone please ban this person

he just quad headshot me with a prototype 17 from 95 meters

[dark granite]

!report

[glass olive]

Hey, @exotic zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[exotic zephyr]

the second time an occurrence like this has happened from him in the 8 hours since i reported him

[dark granite]

Please try not to call them out here or in chat.

[exotic zephyr]

ok

[grand coral]

where to link account for discord kit

[dark granite]

https://rustoria.co/link

[teal tundra]

i got banned 7 month ago almost can i play now

with a second account

[dark granite]

If your other account is still banned then no, that would be classed as ban evasion.

[teal tundra]

yes iknow but i read that you can whitlist account after 6 month of a ban thats why am asking so i can get whitlisted

[dark granite]

Give me a moment.

[teal tundra]

alr

[round tulip]

I was banned for hacking, although I was just standing afk
There is no ban on the site, where should I go?

[teal tundra]

and

[dark granite]

!appeal please put the details in an appeal here.

[glass olive]

Hey, @teal tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[teal tundra]

i already did but no 1 responds

[dark granite]

When did you raise it?

[teal tundra]

30min ago

[dark granite]

The standard response time is 1-3 business days.

[versed quartz]

!appeal

[glass olive]

Hey, @round tulip

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[teal tundra]

can no 1 look it up realy quick its easy just whitlist you know and its weekend

[versed quartz]

Admins look at appeals and reports as the come in, they will get around to it when they can, please remain patient

[drifting totem]

Appeal #ef9199 false ban, can some1 check my ticket

[versed quartz]

As mentioned above, please remain patient, it'll be look at as soon as possible

[clear spindle]

Good day, i was banned for playing with a hacker last week. i appeal already they said i need to wait for at least 6 days. its my 4th day now. when i go check the server and no more countdown in the screen. only " you are banned from this server. " no like 4 days and 4 hrs something like that

[dark granite]

!reportRU

[glass olive]

Привет, @shut axle

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[dark granite]

You need to wait for the 7 day timer to expire before trying to connect again.

[clear spindle]

so its not a problem if its not showing up?

im scared

[near halo]

There are cheaters flying around, why u don’t van that guy?

[silver brook]

cheater Abduhl on EU MAIN

[glass olive]

Hey, @silver brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elfin crescent]

admins 76561199365108468 on us main and all clan is cheaters

[slow vapor]

!reportRU

[glass olive]

Привет, @elfin crescent

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[pearl fern]

hello i need help if anybody can talk real fast

[dark granite]

What's the problem?

[pearl fern]

i got ban

[dark granite]

Ok, did it tell you to come to discord?

[pearl fern]

and i can show you what for

no

[dark granite]

!appeal Please complete an appeal here.

[glass olive]

Hey, @pearl fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pearl fern]

i did

but i want to talk with one of yall

[dark granite]

Ok, then you need to wait for the admin who banned you to respond to your appeal.

[turbid gazelle]

@dark granite I have the same problem

only in English or is there in Spanish?

[pearl fern]

how do i find his name

[dark granite]

!appealES same next step, please. Fill out the appeal and wait for a response. Your patience is appreciated.

[glass olive]

Oye, @turbid gazelle

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[pearl fern]

ive been waiting for a text and i havnt got nothing

[dark granite]

It can take up to 3 working days for a response. Thank you for your patience.

[fresh tide]

Why i get 12 hour mute for the N word?

[bold birch]

@balmy cypress hello

[spare gate]

i wonder

[bold birch]

@balmy cypress hello Luke I have some questions that I need to trouble you with

[near hemlock]

admin please check this ticket #eu-2143

[uncut spruce]

@balmy cypress That sever let me to find you It is my acc https://steamcommunity.com/profiles/76561199382453825/

[dark granite]

I think you answered your own question there..

[robust solar]

how i make ticet

[dark granite]

!ticket here you go

[glass olive]

Hey, @robust solar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral spade]

i disconnected by hacking how to fix it if im not cheater
!ticket

[robust solar]

i think i did it right?

[dark granite]

!appeal Please complete this to appeal the ban.

[glass olive]

Hey, @umbral spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Thanks, an admin will be in touch soon.

[autumn fjord]

@balmy cypress whats am (2hate)

[weak rain]

is insiding a bannable offense in this server for an offender?

[sudden fable]

how to report a player?

[weak rain]

<@&274971100184576010>

[cursive elbow]

!report

[glass olive]

Hey, @sudden fable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

No it is not

[hard mesa]

i have a problem on main on cargo, theres a couple bodies stuck under an invisible barrier

can you help

<@&274971100184576010>

[violet ruin]

on rustoria eu long trippling everyone

[frail wadi]

!report

[glass olive]

Hey, @violet ruin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[violet ruin]

i dont have time mid raid to fill a 10 minute ticket mannnn

the cheater got everything its great

[lyric basalt]

you can do it ingame

[violet ruin]

i did

[fiery isle]

then wait brother

[violet ruin]

raids lost its watever

[steep root]

check network tickets

i cant get respond entire day

[dusky blade]

Guy on rustoria EU Long literally trippling all of us. Where is the admins lol hes been reported loads

[ocean void]

if you have already made a ticket please remain patient and an admin will take a look as soon as one is available.

[glass olive]

Hey, @kindred cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deft relic]

Why i joined the server and got banned?

For Cheats?

[unborn cosmos]

!appeal

[glass olive]

Hey, @deft relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft relic]

i do you can maybe help me with this?

[unborn cosmos]

Ok no worries the banning admin will tend to this as soon as possible but please note it could take 1-3 business days but depends on the situation

[deft relic]

omg i just want to play the meduim wipe

some admin give me ban for no reason the reason is hacking if you can check its will good for me thanks

why i need to wait 3 days beacuse of this

[unborn cosmos]

Not necessarily 3 days it could be less it depends on the situation I understand your frustration but you will have to wait for the banning admin to review your appeal and this is the time frame it will be within

[wintry galleon]

This person is a rust administrator ?https://steamcommunity.com/profiles/76561199169512760/

[unborn cosmos]

No

[unborn cosmos]

!scam

[glass olive]

Hey, @wintry galleon

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[placid iron]

SEA MAIN laggin

[fiery isle]

gizmo never open links like that in ur life

my brother lost like that his acc with 2k$ knife in cs go

[unborn cosmos]

Don’t worry I would never

[sly carbon]

yo

i just got banned for playing with a hacker

but the guy wasnt living in our base and we didnt know he was hacking

!appeal

[glass olive]

Hey, @sly carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sly carbon]

yo can we get some assistance dont wanna be @ the mods

[unborn cosmos]

What did you need assistance with?

[sly carbon]

an appeal

[unborn cosmos]

Have you already made the appeal through our website? https://rustoria.co/support/appeal

[sly carbon]

yessir

im having my teamate do it as well

hoping to get it solved asap

[unborn cosmos]

Yes it will be looked at as soon as possible but please note the standard response time is 1-3 business days but could be more or less depending on the situation. Thankyou for your patience in the meantime

[keen bolt]

hi admin cheater's using sub account

[unborn cosmos]

!report

[normal trench]

what can i do ?

[glass olive]

Hey, @keen bolt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal trench]

what can i do

its rustoria rtg

[sly carbon]

damn fr, i feel like it be a easy fix the guy who was cheating wasnt even playing with us for long we invited him to team without knowing he was cheating and we were just being friendly cause he was singing to us at first

[unborn cosmos]

It will be looked into but please note in our rules it states “benefiting by the presence of hackers by association deliberately or not is not permitted”

[sly carbon]

alright.😐

[obtuse kraken]

what kind of work is an admin’s job, the dude is playing with software, the admin didn’t even monitor it and writes stop blaming everyone, how is it? Are you sleeping or what?

[sly carbon]

?

[keen bolt]

the guy who got banned is using a sub account. submitted a ticket earlier and he's still roaming free

[unborn cosmos]

!report - please make a report including these details instead of calling them out in the discord as it can interfere with an admins investigation, thanks 🙂

[glass olive]

Hey, @keen bolt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen bolt]

damn for real? I submitted 3 tickets though. haha

[vast oracle]

report

[glass olive]

Hey, @vast oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

If you have already submitted tickets then no need to submit anymore, they will be looked at as soon as possible. Thanks for your patience 🙂

[vast oracle]

how to report cheater

[unborn cosmos]

!report

[glass olive]

Hey, @vast oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rain palm]

@unborn cosmos we cant talk to like a mod or anything

?

[unborn cosmos]

!report - please make a report instead of calling out a cheater as it can interfere with an admins investigation

[glass olive]

Hey, @manic locust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[manic locust]

Again, please stop reporting everyone you die to, or you will be prevented from using our ticket system. Thank you.

[unborn cosmos]

What about?

[sly carbon]

yea i swear in the past i could just talk to someone

[rain palm]

about a unban

[manic locust]

Please stop reporting everyone you die to. Just because they kill you does not mean they are cheating. Please reconsider if you truly believe they are cheating before sending in a report, as it is very unlikely that everyone who kills you is cheating. Thanks!

[rain palm]

im with z

[manic locust]

you didn’t even go to the server and didn’t look after the cheater

[unborn cosmos]

You can but I don’t think it will change anything since your appeal will still have to be reviewed by the banning admin.

[rain palm]

thats fine

i just want to be unbanned

asap

[sly carbon]

we very much want to talk to them so we can play

[unborn cosmos]

I definitely understand that but unfortunately these appeals take time and since it’s the banning admin dealing with your appeals it depends on when they are available to do so which is why we give the time frame of 1-3 business days

[sly carbon]

i dont understand if i submit a appeal right after i got banned shouldnt they still be on?

i understand they can be busy but at least an acknowledgement would be apricated

[unborn cosmos]

I see where your coming from but tending to tickets and banning cheaters is a high priority hence the longer time for appeals

[sly carbon]

okay well i appreciate you doing what you can

[mossy pier]

bro can we get him banned hard cheating us main im raiding right now PLEASE BRO

[rain palm]

admin help this guy out bro

HURRY BEFORE HE GETS RAIDED!!!

AND MAYBE QUITS THE SERVERRRR 😱

YOU DONT WANT THAT RIGHT ADMIN?

[grand tusk]

<@&274971100184576010> ur server blows cock

[sly carbon]

lmao 😭

is there a way to see who banned you to know who i should be waiting for

[mossy pier]

shit admins

[sly carbon]

just gotta wait i guess

must all be australian and european so they arent available

[ashen arrow]

Will be looked at as soon as possible but please note the standard response time is 1-3 business days but could be more or less depending on the situation. Thankyou for your patience.

[sly carbon]

and see when i read that there is a part that really catches my attention that makes me think its an easy fix, however i understand.

[placid iron]

#01602a SEA MAIN still online i suspect hes a cheater.. please check <@&274971100184576010>

[rain palm]

nahhh cuz really im still waiting for this unban and ik its not that hard for you guys to investigate on this its been 1 hour and i have a clip before we got banned of us saying that he we didnt know he was hacking <@&274971100184576010>

[unborn cosmos]

I have already explained the process to you please stop pinging admins it won’t make it go faster as only the banning admin can review your appeal so it is down to them when they are available.

[sly carbon]

weve all already submitted appeals and done all the extra stuff theres nothing we can do but wait i guess

[rain palm]

dm him

[sly carbon]

ive been blacklisted for talking in chat got it solved quicker but i guess real bans take more time

and its not like its a huge issue its just somebody was doing something and we didnt know baout it then it takes away from our fun and it ruins what we where doing

i know you guys can see our server stats its noot like we have cheated in the past or have cheating bans

plenty of hours on the server for it to be obvious that it simple was a mistake to invite him to our team so we could be friendly, and its not like he was in our base and helping us kill anyone

[rain palm]

fr

[sly carbon]

dont the admins get notified through the website or something about appeals and reports?

and when i got chat banned before it told me who i needed to talk to for my appeal so why wouldnt the reg game ban do that?

[unborn cosmos]

No we don’t say the admin who has banned you, unfortunately you guys will just have to wait for your appeals to be reviewed

[vast oracle]

can someone please look at this guy cheating like crazy on us long

i already made a report on this guy hours ago

[sly carbon]

ive had 2 of you guys tell me "depending on the situation" this is one of those situations. we where not actively cheating and its not like we have in the thousands of hours on the server, why would switch up now. and even in a non bias way it would be like damn those guys fun on the sever is ruined by simply not knowing and them trying to be friendly

[vast oracle]

@unborn cosmos

[unborn cosmos]

Your ticket will be reviewed as soon as possible but do note it takes time for admins to investigate players. Thanks for your patience 🙂

[vast oracle]

can you please ask someone to do it

hes ruining every fight coming over and cheating hard

his acc is so obvious

[unborn cosmos]

The tickets are checked in the order they are submitted

[frail zealot]

Any admin can help me with create a t icket

[vast oracle]

ok

[unborn cosmos]

!report

[glass olive]

Hey, @frail zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail zealot]

i cant make a ticket

[ivory basin]

can someone please look at my ticket ingame asap on US main

[unborn cosmos]

Please don’t call out cheaters by name in the discord

[frail zealot]

199 hours rooming ak

[ivory basin]

rage hacker

[frail zealot]

ok

[unborn cosmos]

Why can’t you make a ticket?

[frail zealot]

idk my discord is weird when i put /ticket dont le me

[ivory basin]

i made tickets ingame any idea if someone is looking into it?

[unborn cosmos]

It’s /ticket in game but I think it might be easier for you to make a ticket on our website https://rustoria.co/support/report

[frail zealot]

i alr create

[unborn cosmos]

Yes it will be looked into as soon as possible but the tickets are checked in the order they are created

[ivory basin]

okay

[frail zealot]

man pls can someone look him pls Us Main diddyparty cheating

hard

[unborn cosmos]

Thanks for your report he will be looked into by an admin as soon as possible 🙂

[frail zealot]

PLS

[sly carbon]

its so unfortunate that im told this and theres not even a consideration of what im saying and by trying to help my own situation by giving explanations and justify why its an unfair ban it just gets over looked and written off as a regular cheating ban appealas if i was a true cheater. im sure there admins who have seen a situation like this before and have taken action in a hastier manner or even just acknowledgement of what someone has said and tried to reach out to the banning admin

[rain palm]

<@&274971100184576010> do your job and get that guy who banned us to go over the god damn ticket its been over 2 hours and we put in the ticket as soon as we got banned and told you guys we did i dont understand why you cant just msg him the fuck man im trying to play on YOUR SERVER and support you guys but you guys cant help us like fuck man im sorry i have to be like this but damn man we want to play bro

[sly carbon]

stop @ing them

i know it annoying

however it just makes them not wanna help

the situation is ridiculous and stupid but

[rain palm]

its just a @ its discord it cant be that deep

[sly carbon]

this is rustoria you can get banned for being friendly to nakeds and their actions after adding to them to team and without fr playing with them

it probably is

[proper briar]

ive been waiting for an appeal for a couple hrs now aswell

[sly carbon]

idk bro when you make people wait hours for a simple misunderstanding its just like wtf

i trust these people to benefit me in the sever not make it so i dont trust them to solve problems in the future

[worldly zenith]

" disconnected: playing with hacker "

what do i do

[sly carbon]

!appeal

but its not like they will solve it right away

[dark radish]

calm down bru its a video game

[rain palm]

i understand that but its the weekend and i want to play

[sly carbon]

also its not like they dont play the game

[near halo]

you can submit an appeal on the support website https://rustoria.co/support/appeal

[sly carbon]

im sure they have seen situations before where its a simple check and fix

[near halo]

the standard response time for an appeal is 1-3 business days. weekends don't count

[rain palm]

i bet if gizmo was to get banned like us he would have it fixed so fast cuz he is a admin

[sly carbon]

well

its different the rustoria family has

like a higher priority

ive played with a mod before and when got ping banned and they got a higher priority cause we instantly got unbanned

[rain palm]

shit bro i should be apart of there family for how many hours i have on this server

[sly carbon]

nah fr

[past stump]

I didn't know that I had already paid for my VIP ticket subscription, but it was paid today. Can I cancel it even though I have never used it?

[sly carbon]

thats payment support

[sly carbon]

.

[past stump]

Thank you for your kind reply.

[sly carbon]

yep

[unborn cosmos]

No I wouldn’t I would have to wait the same as every other player and I’m also not an admin

[rain palm]

bro that is CAPPPP

🧢

listen man i dont want to be on your bad side im just trying to play man

[sly carbon]

well they would def investigate it quicker because you are a mod and because of you are you would get the "depending on the situation" pass

[rain palm]

and it sucks we have to wait this long

[unborn cosmos]

Regardless of your opinion on this matter i have explained you will have to wait. I do understand your frustration and wanting to just play the game but until your appeals are reviewed nothing else can be done so could we please keep the support channel clear of conversation so we don’t miss any players who are in need of assistance

[rain palm]

okay ill go to gen about this

[sly carbon]

alright. even tho we are players looking for quick assistance over a easy fix

[rain palm]

gizmo can we know the banning admin's name?

[unborn cosmos]

No

[rain palm]

why

[bright frigate]

Gizmo，vpn ban，please remove fast，my TC is broken

https://steamcommunity.com/profiles/76561198140356841/

[sly carbon]

nope

1-3 bussiness days depending on the situation

[dark radish]

so you cant harass them 😂

[rain palm]

im not

[sly carbon]

sorry for the inconvenient situation

[unborn cosmos]

!appeal

[glass olive]

Hey, @bright frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

There are a variety of reasons

[bright frigate]

fuck vpn ban

[rain palm]

gizmo can i talk to your supervisor

[bright frigate]

i was VPN ban this wipe 6 times

why cant fix this bug

[sly carbon]

i feel like if the guy was on who banned us

he wouldve have told us to shut up at least once

[rain palm]

GIZMOOO

GUESS WHAT

CHICKEN BUTT🤣

[sly carbon]

chicken butt fried in grease GIZMO wants the biggest piece

[near halo]

move to #general for conversations, thank you

[rain palm]

bug can i talk to your supervisor

or gizmo's supervisor

[near halo]

^

[rain palm]

i dont want to talk to these people i want your supervisor please

[dark radish]

they're gonna tell you the same thing...

[rain palm]

nope

dont talk to me

i want your supervisor

[dark radish]

lets just talk about ken carson instead

[rain palm]

i will be in waiting for support vc

uhhh no

[rain palm]

good music but please move that to #general please

[bright frigate]

please remove my VPN ban

can wait too long

[sly carbon]

youll have to wait till the person who banned you feels like it

[rain palm]

can i talk to gizmo's supervisor please

[sly carbon]

id very much like to have a conversation with these guys employers

[rain palm]

ill also like to file a complaint please

[sly carbon]

go to feedback suggestions for any complaints

[bright frigate]

please remove my VPN ban
can wait too long

already apeal the ticket

[sly carbon]

the standard response time is 1-3 business days, but can be more or less based on the situation.

and i quote

[bright frigate]

i cant wait 1-3 day

[sly carbon]

yea

[bright frigate]

my tc is less iron

[sly carbon]

i feel the same way

it just depends on when the banning admin feels like looking at the appeal

and thats not even if they want to take care of it

[sly carbon]

#408671685659852812moment

love when they use to talk to the Admins who banned you so you could solve the problem

[long wren]

please wait patiently

[bright frigate]

you can check my record，i was vpn banned by co server 6 times

i have runout of patience

[sly carbon]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

[bright frigate]

i buy vip every month，but you even cant solve this easy BUG

and waste my time

[rain palm]

Tell em

[sly carbon]

i wish i could just speak to someone who understands basic logical and has an iq over 5 1/2

[long wren]

Record don't help sorry

[bright frigate]

Appeal #65fa2f，please help me

cant wait

[long wren]

sorry there's no other way but to wait for a reply

[rain palm]

might take 1-3 business days

[bright frigate]

fuck

if 1 day,my base will disappear

what the fuck

[sly carbon]

Relatable

[marsh compass]

hey admins

peep my US main report

how do i add media to my ticket?

[bitter ether]

how do i open a ticket for cheater on rustoria sea main?

[wispy dirge]

If it’s a video, upload it to YouTube as unlisted then provide the link in the ticket

[glass olive]

Hey, @bitter ether

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unkempt folio]

guys there is a hacker

[dim juniper]

is EU main coming back online?

[unkempt folio]

bro ban him rn

[last edge]

daily restar

[dim juniper]

@last edge ah ok

[high plover]

dont u love living next to a player with 35 hours in the game

[exotic zephyr]

https://steamcommunity.com/profiles/76561199382481839

pls ban

i send tickets but they get denied for some reason the cunt is headshot aimbotting from 100m with prototype 17

[sly carbon]

you have to make a ticket

https://rustoria.co/support/report

[elfin crescent]

admins pls fast help https://steamcommunity.com/id/skan1802 is xray on us main hes now online pls fast help

[sly carbon]

you have to make a ticket
https://rustoria.co/support/report

[elfin crescent]

i make a ticket but for ticket i must wait so long

[sly carbon]

ive been waiting 6+ for an appeal

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

this is what they will say

depends are you sending from stremable or just ur files

[elfin crescent]

how long i must wait for ticket?

[sly carbon]

its whatever 10mb is so a couple seconds

bro theres no point ive been waiting hella and nothing has happened

[long wren]

tickets are processed in the order they are received

[quaint cloud]

bru i just got false banned how long does it take to apeal?

im gonna get raided ive put so much hours into this wipe

[sly carbon]

ive been waiting 6 hours

[quaint cloud]

....

[sly carbon]

yup

[quaint cloud]

im cooked.

[sly carbon]

100%

sorry to break the news

[quaint cloud]

i got banned for killing 2 kids even tho i ws behind them

so dumb i swear

they think 60m is hard :/

[sly carbon]

i invited a naked to team that was cheating

[quaint cloud]

and i was ak

[sly carbon]

and didnt know

[quaint cloud]

shit happens so annoying

im done w these serv if they taker forever i been playin at least 10+ hours a day since wipe

so much commitment js to eat a false ban.

[sly carbon]

yessir

#408671685659852812moment

[limpid ginkgo]

cry me a river

[drifting totem]

Appeal #ef9199 still banned 🙂 please check my appeal...

[raven mist]

Appeals take 1-3 business days sir

sunday is not a business day

[drifting totem]

Yes i know 😥

[sly carbon]

alari how long?

[bright frigate]

Appeal #65fa2f,VPN ban,please fucking remove

[bright frigate]

cant wait too long

You can't make the players suffer because of your own problems

[long wren]

@bright frigate

[bright frigate]

i was fucking be VPN BANNED 6 times,because of your mistake

[raven mist]

You using a VPN is on your own risk

Not ours

[bright frigate]

and you told that sunday not work

[raven mist]

Send me your steamid, but next time with that attitude you can wait 3 days

[long wren]

It could be a ban depending on the system

[bright frigate]

so you told me that chinese cant play on your sever right?

all chinese dont play rust right?

[sly carbon]

my attitude prob got me the 3 days huh

[raven mist]

Are you going to send me your steamid or behave this way @bright frigate ?

[bright frigate]

can you told me that in china if dont use VPN how to play rust?

[raven mist]

I guess not

[bright frigate]

a lot of player is chinese,we let you make money,and you let us dont use VPN,WTF?

https://steamcommunity.com/profiles/76561199445121187/

[raven mist]

I didnt say you cant use a VPN, you using a VPN will cauise this to happen so dont have that attitude and come at us if it happends

[bright frigate]

please remover my mistake ban,i need remain my TC

[raven mist]

Fixed now

[bright frigate]

thankjs

[long wren]

Is there a reason why I should use vpn?

[bright frigate]

in china we must use VPN to play steam

because `goverment lock the net

not my bad

[light flame]

@balmy cypress i got banned im waiting on support vc

[sly carbon]

hey luke is the admin who banned me american?

[carmine knot]

[drifting totem]

help me tooo 😢

Appeal #ef9199

[dark granite]

VPN bans are handled differently, Alari, please be patient and wait for your appeal to be reviewed.

[sly carbon]

yo can someone help komi in suppport he got server muted and cant type