support

[scenic citrus]

!ticket

[glass olive]

Hey, @scenic citrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

Yes it could be an auto ban

[scenic citrus]

rustoria banning but facepunch not? and denying appeals

we are ready to provide all evidence but admins just refuse to take it

and ddenying apeals with no explanation

how is this shit possible

when i make tickets fucking admins replying me like (no evidence, he is offline or some kinda of this shit when people rage hacking )

but when a guy created a new acc with high KD banning the whole team

[long wren]

yes your rustoria banned

[scenic citrus]

thank for help 🤡

[drowsy meadow]

pls

run eu longi wanna offline

❤️

[paper salmon]

What happened to EU Long?

[cerulean widget]

thanks for the suggestion but they’ll auto close any ticket made questioning why your appeal was declined when they provided no reasoning

[leaden patrol]

hey are the leaderboards not working because my farm has been stuck on the same number?

[cerulean widget]

don’t believe so, i’ve seen like 3 other people question that and nobody has responded to any of them

[paper salmon]

It came back up

[indigo dock]

can u dm pls

[woven shadow]

feel free to ask questions in here, whats up?

[sacred cloud]

my ban expired 20 mins ago but it still says im banned.

[weary mason]

!steamid

[glass olive]

Hey, @sacred cloud

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sacred cloud]

76561199151234878

[chilly patio]

hey, where could i find all server commands?

[weary mason]

Wait 10-15 min to try and reconnect. Let the system sync up.

[sacred cloud]

ok thanks just thought that i would be unbanned by now because ive already waited 20 mins after my ban but its cool ill keep waiting

[keen forge]

why am i banned for hacing 13 months ago but i was on server yesterday

[weary mason]

!steamid

[glass olive]

Hey, @keen forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen forge]

76561199216929721

[sacred cloud]

still banned 😢

[terse abyss]

I was banned for hacking on a USMonday servers. I have never played on that server and I didn't do any hacking

plzzz help me

i want playing with my friend in sealong and i cant join in the server

[distant crane]

I get kicked for hacking

help me please

[agile knoll]

!appeal

[glass olive]

Hey, @distant crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred cloud]

my ban timer ran out a hour ago how long does it take for me to be unbanned?

[thorny dune]

Avoid spam connecting, wait at least 10 minutes and try again and you should be fine, the ban has expired

[distant crane]

I haven't played on the server for 2 months and I got banned for hacking

help me please

[unborn cosmos]

!appeal

[glass olive]

Hey, @distant crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple patrol]

hey how long does it usually take to have your appeal looked at?

[agile knoll]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[cinder olive]

is it just me or translator doesn't work in game?

[smoky nacelle]

help I was banned while I was afk

[icy canopy]

Hello, I have a question about vip, I don’t play with the server and u took automatically money from my card

[unborn cosmos]

!appeal

[glass olive]

Hey, @smoky nacelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

hello, you can contact #payment-support

[compact laurel]

there is no queue protection ?

[merry tangle]

!BAN TIMER

[regal hill]

u are brick

[agile knoll]

No

[high talon]

hi ieed help

[unborn cosmos]

hello, what did you need help with

[high talon]

I want a payment route that Iraq does not take a credit cardI want a payment route that Iraq does not take a credit card

I want to pay through Steam ؟؟؟

I want to buy vape in server or long

??????

[balmy cypress]

Sorry we cannot take steam, I will research more payment methods. Which way do you usually pay with?

[high talon]

I only buy a Steam card, I can't pay Visa or Credit Card

[valid atlas]

admin My account has never been vac or a ban But you try to connect to the server

[restive locust]

I was kicked because of Time aot I immediately switched to the game, why am I standing in line *??? It hasn't been 5 minutes yet!

[restive locust]

I was kicked because of Time aot I immediately switched to the game, why am I standing in line *??? It hasn't been 5 minutes yet!

[valid atlas]

ther official servers are available, but why is it not possible only for Rustoria?

[dark granite]

Rustoria hasn't enabled the crash protection feature.

[dark granite]

!appealkr

[glass olive]

안녕하세요 @valid atlas

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[restive locust]

Why is it done this way?

[elfin abyss]

!appeal

[glass olive]

Hey, @elfin abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[muted rose]

why though

I just got kicked, and now theres a 200 player queue

like that is crazy

I need to sit in the queue for 3 hours, because I got timed out

[restive locust]

They want to earn a measly $10, very low of them!

I had the same thing! Administrators are idiots, greedy, want to earn $10

[raven mist]

Most of the times vips are sold out anyways. But thank you for calling us idiots

Now move out of #support and hop to #general

[restive locust]

I got kicked with a time out because I can’t go back because of the queue!!! On all normal servers you are given 5 minutes to connect!

These are just pathetic attempts to make money!

[raven mist]

And we do not. And we have our reasons why. Most times vips are even sold out before the wipe starts so there goes your argument

[restive locust]

All my resources will be wasted because I will be scammed, I have to wait in line for about 3 hours!

What is the reason for turning off this function?

[raven mist]

The queue protection is not going to change for now

#announcements message

Read this, one of the reasons

[high talon]

I only buy a Steam card, I can't pay Visa or Credit Card

[fathom kettle]

Can any admin check this 2 tickets? thanks
Ticket #6ab206
Ticket #5d503e

[restive locust]

At the beginning of the wipe you had more slots!

[raven mist]

Like always, thats normal

[raven mist]

Will be looked into asap

[restive locust]

I will lose 3 hours of time just like that!

Good job!

Make more slots!

[muted rose]

you guys are so dilusional lol, never playing Rustoria again, cba to sit in queue every time I get kicked for the tiniest problem

And what does steam outages have to do with anything, if steam goes down, everything does. You're just full of empty words trying to justify scamming people lol

[lost snow]

I have vip on Eu low pop, 66 in que when i logg in???

[raven mist]

Make a #payment-support ticket please

[urban pumice]

Please unban me soon. I have no idea and I can’t connect server EU long server. It show Banned hacking. 🤷 I need a feedback and I’m fk clean.

[restive locust]

I can't even buy a subscription! I don’t have a credit card or PayPal! Do you accept cryptocurrency?

All this because you turned off the queue entry within 5 minutes! Idiots!

[restive locust]

I agree, stupid excuses

[willow hearth]

<@&393554009799000064>

pls can u guys check my ticket

[raven mist]

Patience, we’ll get to it

[willow hearth]

this cheater ruined everyone day

hardcore aimbotting on sea long

@raven mist

Ticket #9615c6 i have clip aswell

[raven mist]

I understand, but you are not the only one making tickets so please be a bit patient

[willow hearth]

okay ill wait but hopefully these guys get ban

<@&393554009799000064> heres my ticket id if none of u guys are free pls check Ticket #9615c6

[jovial chasm]

@balmy cypress What do you need from me to lift this offline ban, thats wild lmao. Been playing far too long to have to be doing this

[dark granite]

!appeal if you haven't already.

[glass olive]

Hey, @jovial chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial chasm]

Thank you, I just found it! and submitted

[dark granite]

!appeal please fill this out with as much detail as possible.

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic wedge]

What detail are you supposed to put if the ban message is literally just come to discord

[dark granite]

What you were doing at the time I guess.

[jovial chasm]

Offline

[toxic wedge]

Really intuitive process

I see we have the brain trust here

[balmy cypress]

Hey, send your steam profile here please

Were you banned with my name?

[velvet lichen]

how long do you get banned for : Playing with hacker?

[balmy cypress]

Normally 7 days

[velvet lichen]

Okay, thank you. Could i see some evidence where my friend hacked?

[balmy cypress]

?steamid

[glass olive]

Hey, @velvet lichen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[velvet lichen]

https://steamcommunity.com/profiles/76561199186603418/

[balmy cypress]

We don't give evidence because your friend would know how to hide things in the future but I'll check

[velvet lichen]

But u cant ban him without any evidence?

[willow hearth]

Luke can u check my ticket pleas3 mate

[balmy cypress]

What makes you think we have no evidence?

I am just saying we cannot show you

Yeah your friend was cheating @velvet lichen

Wouldn't play with them again if I were you

[willow hearth]

@balmy cypress mate can u check my ticket

Pls

[balmy cypress]

I saw your last message

[velvet lichen]

But why can't you show it? I want to see the clip how he cheated

[balmy cypress]

don't you see me actively talking with someone else?

[willow hearth]

Kk

Sorry mate

[velvet lichen]

I was in his stream the entire time, and he didnt cheat

[balmy cypress]

I explained here: #support message

You can stream your game and not the cheats with some cheats, they were for sure cheating. Multiple admins reviewed

[sullen pasture]

can i have chat support private ?

[velvet lichen]

bro wtf

[long wren]

ticket or dm ?

[balmy cypress]

Genuinely I understand your point but you are defending someone who is for sure cheating, I'd just stop playing with them if I were you as they were cheating sadly

Your call though

[jovial chasm]

I took a ban while offline, idk what I could have done sleeping 😦

[velvet lichen]

Yea i blocked them already hahaha, but its 7 Days right? Someone said 30

[sullen pasture]

when u want dm 🙂

[full wing]

Luke, any plans to revive and promote x2 Vanilla server? Battlemetrics numbers says it's been "dead" for a while now

[balmy cypress]

Yeah 7 days on first offense, if you connect it should show you

[velvet lichen]

it just says banned haha

[balmy cypress]

We do have internal plans but unable to share them at this time, hopefully should see an improvement soon

[full wing]

Thanks

[balmy cypress]

Player will be banned until 12/10/2024 15:36. That is in 6 days.
Unsure why it doesn't say but yeah 6 days

[glass olive]

Hey, @jovial chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen pasture]

where i can create a ticket ?

[velvet lichen]

thanks

[willow hearth]

@ornate flare sorry if im stubborn are u free

[dark granite]

!ticket

[glass olive]

Hey, @sullen pasture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[north coral]

!ticket

[glass olive]

Hey, @north coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hot matrix]

1

[narrow valley]

when wipe for eu monday

!wipe eu monday

[glass olive]

Hey, @narrow valley

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[willow hearth]

@balmy cypress i added a clip to support my previous ticket can u check pls thank you so much Ticket #7bf988

[restive locust]

I can't even buy a subscription! I don’t have a credit card or PayPal! Do you accept cryptocurrency?
All this because you turned off the queue entry within 5 minutes! Idiots!

[prime mauve]

<@&874995535881326632>is]

can u kurwa fix your server eu long? its fucking joke

[raven mist]

Whatsup?

[gleaming yacht]

i need help pls

[prime mauve]

laggin as fuck

[raven mist]

Will forward

[prime mauve]

u fucking kidding me

[raven mist]

no?

[gleaming yacht]

i can't Cancel my Subscription

[prime mauve]

your servers host is retarded fucking joke

fix your shit server

[raven mist]

Alright on it sir!

[stuck pike]

Why do I have a purchased VIP card, but there’s still a queue?

[prime mauve]

lmfao...

[stuck pike]

Why do I have a purchased VIP card, but there’s still a queue?

[frosty stirrup]

Hello! What's with 2x Vanilla? When it will be available?

[strong willow]

If you have purchased vip and its not working i suggest opening up a ticket in #payment-support

[urban pumice]

I need to unban. It show I’m banned hacking. What happen?? I need a feedback and come back to EU long server.

[verbal stag]

how can I appeal a ban

[lusty garnet]

The vendor for Large Barn is missing in US Large

[cerulean widget]

don’t bother, they’ll make you wait forever to decline it with no explanation

[rain sequoia]

Why am i in queue to load the game when i paid for VIP. please help

[cerulean widget]

#payment-support

[verbal stag]

I was false banned if anyone can look at my ticket an unban me would be great

[cerulean widget]

what for

[dense wyvern]

there is no boat vendor on eu small in T15 fishing village

[rotund yacht]

is it u guys coming to steam and asking about if we can vote to skins in workshop then u giving vip if i want ???? or is it scam ???

[mossy depot]

I need help, I think there is a hacker who is killing me and he sees me from behind the wall

I NEED HELP

[wispy dirge]

?scam

[glass olive]

Hey, @rotund yacht

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[wispy dirge]

?report - Please create a ticket and we can come take a look

[glass olive]

Hey, @mossy depot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy depot]

I don't know how to open a ticket and copy your name

[rotund yacht]

thanks i appreciate ur helping

[wispy dirge]

You can use /ticket in game and provide the details, or you an go to https://rustoria.co/support/report and find the user you wish to report, while also providing some details that might be able to assist in the investigation.

[high talon]

76561198801359422 hax

[clever holly]

What's wrong with admins all dead? Any update on leaderboard?

[raven mist]

We are very much alive

[clever holly]

Or I should not ask these questions here is that the reason I get ignored

[raven mist]

What leaderboard is having issues?

Or what server

[clever holly]

They are not updating

[raven mist]

What server?

[clever holly]

Low pop

[raven mist]

Eu or us

[clever holly]

En

[raven mist]

And whats your steamid? So i can forward

[clever holly]

Us

It's not just my account not working it's every bodys stats are not being updated

[high talon]

The server is all hacked, we don't enjoy imbot

[clever holly]

Every ones Stats been stuck for more then a day

[raven mist]

Fair enough, forwarding

Tnx

[clever holly]

Thanks a lot

[fickle pumice]

how to make appeal

[final remnant]

Ticket #bcfc32

[agile knoll]

!appeal

[glass olive]

Hey, @fickle pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[arctic root]

!ticket

[glass olive]

Hey, @arctic root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin burrow]

what happened to the 5min grace if you crash?

[supple patrol]

every hour every minute I'm looking forward to my appeal getting rejected

not actually though pls unban me ttyl ❤️

[frosty stirrup]

What's with 2x Vanilla? When it will be available?

[lusty garnet]

@raven mist The vendor at Large Barn in US Large is missing

[final remnant]

Ticket #bcfc32

[urban pumice]

I want to know if I get banned due to VPN, how long will it take to unban? I made an appeal.

[final remnant]

rustoria admins are scamming people and i have proof please dm me.

[raven mist]

Jeez, stop that already lol

how are we scamming people?

[frosty stirrup]

@raven mist, hello. Can you pls tell me when 2x Vanilla will be online?

[lusty garnet]

Did you see my message?

Is that something you can fix? The NPC to buy horses at large barn is legit missing

[raven mist]

Hmm dont think thats anything we can fix to be completely honest

[ashen bluff]

Please tell me, how about 2x Vanilla? Why is it not working?

[uneven ridge]

why 2x offline?

[lusty garnet]

rip

[lusty garnet]

Hypothetically couldnt you put a vending machine

[raven mist]

A vending machine selling horses? 😄

[pallid island]

Добрый день, можете проверить игрока MC HAMAS Сервер EU MAIN убивает ночью с 200 метров. Очень прошу мешает играет этот читер

Good afternoon, you can check the MC HAMAS player The EU MAIN server kills at night from 200 meters. Please, this cheater is getting in the way.

я также использует дом, с багом , когда не видно отстрела

I also use the house, with a bug when there is no shooting visible

[ashen bluff]

@raven mist Are you kidding me? Is it really that hard to explain why the server is down? I'm not the only one asking about this. Thanks for ignoring us.

[raven mist]

Didnt see your message sir!

Lemme take a look

Give it a few more mins to boot back up

[lusty garnet]

Saddles

Cmon man

that was rude

[raven mist]

Didnt mean to be rude sir

i hope it'll be fixed with next wipe. Might've to do something with the recent map changes

[lavish ocean]

bruh

i just got banned again

for nothing

admins pls help

[raven mist]

!steamid

[glass olive]

Hey, @lavish ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lavish ocean]

i need to send steam id here?

[raven mist]

Yes

[lavish ocean]

76561199674287242

[raven mist]

Should be fixed now

[lavish ocean]

what was the problem

what did i do?

[ashen bluff]

Well, what's up?

[raven mist]

Getting the devs to check it

[raven mist]

You didnt do anything - your ISP likes to change Ips looks like!

[lavish ocean]

wow

[ashen bluff]

Ok, thanks

[light river]

Hello everyone, if there are Russian-speaking admins of rustoria, then please contact me, just this is the situation, I have played 500 hours on my account in rust, but I have never used cheats and I will never use and will not (especially since I don't have a pc and I play in game clubs) and when I didn't know how to play rust, I played on your server all the time, but recently I wanted to play on your server, but the inscription flashed to me that I banned for cheats, although I repeat, I have never used cheats and will not use them, so please Contact me and help me please.

[harsh phoenix]

https://rustoria.co/support

[light river]

Thank you

[mossy pier]

why the fuck is my chat not going back

[lusty garnet]

slowly backs away realizing he's playing rustopia and not rustoria

[raven mist]

booting up sorry for the huge delay

[mossy pier]

BRO HELLO

you stupid fucking admins just be ignoring people

[harsh phoenix]

shenzyyyy where can you submit advice for admins

[mossy pier]

fucking idiots help

[raven mist]

Advice?

[raven mist]

Whats your issue? How can this stupid admin help you

[young cove]

Shenzyyy look ur DM please

[harsh phoenix]

yes, i dont understand why only 1 admin can review appeals on the bans they issued. causes different answers to similar situations. i was banned for playing with hacker, even though i didnt interact with him and was in team ui because he was my neighbor, only interacted in a trading sense similar to vending machine. i have heard others talk about how their appeals were accepted for similar situations when there was a cheater in team ui who they werent playing with. i dont think it should be limited to 1 admin as this causes widespread results solely due to how the certain admin looks at things

[raven mist]

Because its being handled by the banning admin who handled your ban/situation. If others are going to review it we might miss some details - cant write every single detail down i'm afraid. As our rules clearly states "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." So i'm afraid being in team UI with a cheater is benefitting from them as you're most likely not being killed by them. I'm not fully aware of your situation so cant go into detail

[bright lance]

hi how i claim the booster reward??

[raven mist]

!boost

[harsh phoenix]

then in that case why is an appeal the 100% final decision, i have 1 message to write my case in and the admin doesnt ask for my side of the things at all. you should at least try to create similar results from similar situations by having someone else review as well. i wasnt being killed by the cheater, but i feel thats insignificant because the base i had by them was a hemp base and i didnt even have anything on me when being anywhere near them. i genuinely feel as though this should have been appealed and thats why im upset that they say appeals are a 100% decision and cannot be reversed.

[glass olive]

Hey, @bright lance

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[bright lance]

@glass oliveok, give me

[harsh phoenix]

bruh click the link

[young cove]

@raven mist can u look your DM with me please????

[bright lance]

if i click in link i going to video how to booster the serve

[raven mist]

If we are 100% sure about our decision - why would there be a second chance? would only give us double the work honestly as we do get alot of appeals daily next to tickets. Also send me your steamid so i'll forward this to the banning admin

[raven mist]

Did you read it? 😄

Do you play modded or vanilla?

[bright lance]

vanila

[raven mist]

"By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!"

Cant really give stuff in vanilla

[harsh phoenix]

is there anyway to get a second admin to also give their opinion on the topic, i feel as though different admins may have different standards for what they may consider. steamid 76561198227799752

[raven mist]

We dont overrule eachothers bans. But if you've been in the ui with the cheater you will have to wait the 7 days ban

[harsh phoenix]

the supposed cheater player was only online for a couple of hours in which i was also online and i did not interact with each other like at all, its a 14 day as its my second

[raven mist]

Also arent you constantly evading your discord mute?

lol

[harsh phoenix]

everytime i try to get help they mute me again

i made a ticket asking why my appeal is denied filled out as a question ticket, instantly closed saying its final

[raven mist]

Because thats the final decision so your banning admin already replied to you again

Looks like a month ago you were also banned for pwh?

[harsh phoenix]

yes, i understood that ban though as i was genuinely playing with the guy who was cheating that time

ive been playing this server for years and theres only been these couple times

[indigo ingot]

how can i open ticket here?

[raven mist]

Well, i'm afraid you'll need to wait out your ban again this time

not much more i can do

[harsh phoenix]

why is the appeal process so limited, i can only type a message and the admin determines my appeal on a message that takes 30 seconds to read?

[young cove]

Shenzyyy can u look ur dm with me please?????

[harsh phoenix]

i feel as if the admin had the time to understand my situation more thoroughly they would change their mind on my appeal

[young cove]

?

[cursive gate]

hello , how can I open ticket for 100% cheater ?

[hearty fulcrum]

hello, you can use the in-game chat command /ticket add (steam id) (message) in the server chat or you can make a ticket on our website at https://rustoria.co/support

[glass olive]

Hey, @terse sage

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Stop

its already being looked into

so no need for more tickets

[terse sage]

ok

np

[mighty lava]

would appreciate if u check eu main report guy is using flyhack and aimbot

[rigid rivet]

hey so it says i was banned for playing with a cheater but i defiantly was not playing with a cheater how do i get a second opinion ive been on the server for months this has never happened

[harsh phoenix]

https://rustoria.co/support , i would suggst making a ticket first to get more information on your ban and then create the appeal later on once you know more information as once they review the appeal you wont be able to add any information

[mental bough]

eu monday lagging out?

[rigid rivet]

how long does it take to review an appeal?

[dark granite]

1-3 business days.

[rigid rivet]

😦

thanks

[opaque raptor]

<@&274971100184576010>

Fix eu long 1k + ping

[bitter grail]

EU LONG Lag for the 30th time this wipe

[errant path]

can we buy unban?

[dark granite]

!appeal is the traditional way of appealing a ban.

[glass olive]

Hey, @errant path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager snow]

i need help, Appeal #58a406

[noble vault]

Hi. Server works really bad. Too high ping

Too much lags

How to understand that?

[lost ore]

Hello. Please explain our blocking. Which nickname was the cheater and for how long did we all receive a ban? What checks were done before blocking everyone's access?

[young cove]

@raven mist Can you answer me? I don't know if you're ignoring me or if you didn't see

[dark granite]

He wasn't responding to you earlier. You entered into a conversation he was having with someone else.

[raven mist]

Responded in dms

[frosty cliff]

How come there is no vendor in Large Barn on Toria Long?

[formal sundial]

won't let me onto the server, asks me to contact luke on discord, but he's silent

[dark granite]

!appeal

[glass olive]

Hey, @formal sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Please raise an appeal in the first instance. Luke will pick that up if he comes back after you log off.

[formal sundial]

on the site, I was given a restriction on the server on which I did not play at all, please check, because the site takes a very long time to respond

I bought a VIP pass, I'm wasting my time, will you compensate me somehow?

[formal sundial]

?

[dark granite]

!appeal raise an appeal, from what you describe, you appear to have been banned.,

[glass olive]

Hey, @formal sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river cloud]

can i submit a ticket?

or like where would i do that

[dark granite]

What for my friend?

[river cloud]

I was just playing with someone in lfg and they got gamebanned 5 mins into us playing

and i wanna get them outa the discord

[dark granite]

Your discord or ours?

[river cloud]

hes in the rustoria discord

[formal sundial]

!appeal

[glass olive]

Hey, @formal sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[formal sundial]

@dark granite Do you somehow reimburse me for the purchase of a VIP? I have a ban not on the server on which I play, you gave me an erroneous ban, how will you compensate me for this?

[dark granite]

Raise the appeal, and then raise a ticket in https://discord.com/channels/274965952116817920/883058174570135572

[raven mist]

Taken care of - thanks

[river cloud]

dirty cheaters

[formal sundial]

who can consider my complaint, I have 2 days off, and I am banned by mistake on which I did not even play?

@dark granite

[dark granite]

!appealru Did you raise the appeal? That is the way to get it looked at... I won't answer the same question again.

[glass olive]

Привет, @formal sundial

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[formal sundial]

Yes, I have filed an appeal on the website

[dark granite]

Great, then please wait for the admin who banned you to respond to the ticket.

[formal sundial]

And how long will it take? I am told that the wait may take up to 4 days?!I don't even have time.

[dark granite]

1-3 business days is clearly written in two languages above 🙂

[pliant plume]

What should I do if I got banned from a server? I submitted an appeal, but it was denied, and they tell me that I’ve already submitted an appeal. The reason for my ban or mute is hacking. But I haven’t used any cheats or done anything like that. What should I do?

[river cloud]

perhaps stop lying

[dark granite]

Is it permanent or time limited? If it's permanent, it's done. You will need to find somewhere else to play. If it has a time limit, wait it out and make sure you don't get another one.

[pliant plume]

It seems like this is permanent. So, you ban people without any reason and won’t even check?

[dark granite]

The appeal process is the check.

[pliant plume]

And what is the reason I was banned?

[harsh phoenix]

didnt you just say it was for hacking?

[pliant plume]

Yes, the reason is hacking, but I didn’t hack anything or use cheats, and you’re banning me for no reason.

[harsh phoenix]

if you genuinely didnt cheat sometimes theres an issue where it will say hacking for some other reason, but if that was the case i dont think it would show under ban appeal. sometimes a banned : hacking message can appear and you can just open a ticket and theyll fix it quickly, but when that happened to me it didnt show under appeal

[raven mist]

!steamid

[glass olive]

Hey, @pliant plume

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant plume]

Steam ID: 76561199081744037

[raven mist]

Looks like a legit ban, also from a year ago

[pliant plume]

So, what is the ban for then? Can you unban me or not?

[harsh phoenix]

i think thats gonna be a no, pretty sure cheater bans are perm. once again, hacking

[pliant plume]

I don’t know how to prove whether I’m clean or not, but I assure you that I have never used cheats in my life, especially in Rust. I want to play on Rustoria, but I’m being banned for no reason. I think this is wrong.

[formal sundial]

can you help me, I was given an erroneous ban, can you check that I didn't even play on this server?

[rustic field]

pretty sure i was banned, it just says "come to discord.gg/rustoria - mumu"

steam ID : 76561199091980315

[dark granite]

!appeal please fill this ouit.

[glass olive]

Hey, @rustic field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rustic field]

[dense wyvern]

i cant view map 4 on eu small map vote

[rustic field]

does anyone know who Mumu is?

[lilac nova]

Could you please join #368790610783764480

[bright lance]

hey bro can give a reward booster pls

[restive locust]

I got a game ban for cheats, but I definitely don't have any! Help, I have a video of me playing without cheats!

[nova iris]

Where i can see eu long map?

[restive locust]

@lilac nova

Help me

[lyric basalt]

Hey, If you got gameban you will need to appeal to EAC

[restive locust]

I received a game ban from your admins, a ban only on your server!

[lyric basalt]

!appeal

[glass olive]

Hey, @restive locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive locust]

I can't wait that long! They will look at it for 3 days, my house is already rotting, I played a lot and spent a lot of time, all my work will be in vain because of your mistake?

[buoyant pawn]

hey how do i talk to somone about a teamate that just got banned im not sure who the hacker is but im trying to find out which one of them i should stop playing with it is fustrating getting banned

[viscid bolt]

^

[buoyant pawn]

[viscid bolt]

!appeal

[glass olive]

Hey, @viscid bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive locust]

Please look at my unban ticket, I was banned for cheats, I sent proof that I don’t have cheats, video of my game, I have a lot of such videos, you can check my computer, please unban me, my house will soon rot 😦

@lyric basalt

@raven mist

[viscid bolt]

@restive locust how do u make an unban ticket

[gloomy sparrow]

#support message follow instructions here

[calm flume]

yo cheaters just got banned and they just logged in to new accounts and there back getting codes again

[gloomy sparrow]

!report

[glass olive]

Hey, @calm flume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[calm flume]

there allied with them we believe

[restive locust]

Please consider my unban ticket, I was banned for cheats, I attached a video of my game, I don’t have any cheats! I've never played with cheats! I ask you to unban my house that I built for 48 hours + now it will rot and my efforts will go to waste because of your mistake!

[calm flume]

reporting wont help

cheaters gave the base to their allies which means people were allied with cheaters

i have names if anyone wants but there not cheating so reporting wont help

[gloomy sparrow]

It helps, associating with cheaters is bannable please make a ticket

[calm flume]

!report

[glass olive]

Hey, @calm flume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[restive locust]

Help, consider my complaint as quickly as possible, I was banned for no reason, my house will soon rot

[restive locust]

Help me please as quickly as possible!

[gloomy sparrow]

Please wait for a response on your appeal

[restive locust]

Do you understand that I will lose my home if I wait too long? It says that I need to wait 3 days!

[calm flume]

i cant find him on the rustoria ticket thing i have his steam id tho

[gloomy sparrow]

You can do ./ticket ingame

[restive locust]

Please look at it right now, I beg you, I am very worried about my home!

[gloomy sparrow]

Standard response time is 1-3 business days

Depends on the availability of the banning admin

[restive locust]

By this time my house will be gone!

[gloomy sparrow]

It’s usually faster

[restive locust]

I got banned for a while so I attached a video of my game!

[restive locust]

https://www.youtube.com/watch?v=7LTvKUxZYH4

[restive locust]

Where are cheats visible here?

I have a lot of videos from this wipe

Watch the video and tell me why I got a game ban?

[restive locust]

Watch the video and tell me why I got a game ban?

[calm flume]

Ticket #dbafd4 please

[frail wadi]

The admins will look at it as fast as possible

[languid iris]

!ticket

[glass olive]

Hey, @languid iris

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[restive locust]

!ticket

[glass olive]

Hey, @restive locust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[restive locust]

/ticket

[glass olive]

Hey, @restive locust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[restive locust]

Where are cheats visible here?
I have a lot of videos from this wipe
Watch the video and tell me why I got a game ban?

Appeal #4e9368

Help me plsss

💩

[harsh phoenix]

why does force wipe event show as 12:30 PM instead of 2?

[long wren]

make appeal

[restive locust]

Appeal #4e9368

[rose marsh]

you will need to wait 1-3 days for an admin to assess the appeal

[long wren]

the video doesnt help

[restive locust]

The server is shit, it makes me wait for 3 days, my house will no longer be there by then

[restive locust]

https://www.youtube.com/watch?v=7LTvKUxZYH4

[harsh phoenix]

it will realistically probably be done by 1 day

[harsh phoenix]

what part of the video doesnt help did you not understand

[restive locust]

Where did they see the cheats?

[calm flume]

Ticket #17d865 please someone look

[harsh phoenix]

oh, youre russian. tells me all i need to know

[rose marsh]

your ticket will be looked at as soon as possible

spamming will not help your cause

[long wren]

dont spam please

[restive locust]

My house will soon be gone, it’s rotting, help me!!!!!!

[long wren]

tell your teammate

[rose marsh]

nothing else can be done, be patient and it will be looked at as soon as possible

[long wren]

you will have to be patient

[harsh phoenix]

wouldnt he be assocation banned?

[restive locust]

I'm playing alone!

[long wren]

🙏

[restive locust]

I lost 100 hours of play because of your bug!

I played for 3 days without a break!

Game lock reward!

[weak river]

you can see youre in a team

[weak river]

get a life then

[harsh phoenix]

your gameplay has the most obvious esp ive ever seen

[weak river]

3 days straight walking around with only a water pipe

[weak river]

was about to say that

his movement is also off aswell

[harsh phoenix]

hes sitting there jacking his dick bandaging for 30 seconds and as soon as someone is there he pulls out his gun

[weak river]

yeah hes 100% cheating

[restive locust]

This is not my team!

[weak river]

bro youre cheating

youve clipped rust not your entire screen

rust cheats work as an overlay

[restive locust]

hahaha you idiots my monitor is 32

[weak river]

?

your monitor is 32?

[harsh phoenix]

also nobody whos legit records their entire gameplay for no reason, all you cheaters seem to think that video evidence where you dont show your cheat menu will free you

[weak river]

fr

rust hardly runs as it is

you can only run rust and clipping software/ recording software if youve got a mega PC if you want a good experience

[harsh phoenix]

i got banned like a month ago bc my teammate was cheating and after he also tried to appeal with footage, guess what gameban on his account a week later. so now i know that anyone who does that is a full cheater

[weak river]

the guys 13 at most

he'll learn

[torpid falcon]

yo admin check my ticket kid running sideways with 2hrs in the game and only hitting heads

crazy stuff

US Medium

this guy shooting 5000 db shots rn outside me base

[long wren]

tickets are processed in the order they are received so please be patient

[torpid falcon]

bro he going crazy

[manic forge]

HOW TO REPORT PPL?

[harsh phoenix]

!report

[glass olive]

Hey, @harsh phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[harsh phoenix]

@manic forge

[manic forge]

@harsh phoenixhow to report ppl cheat

[harsh phoenix]

i just did it for you

look above

[manic forge]

TY

how much time to wait?

[harsh phoenix]

tickets are hit or miss, could be very quickly as in 20-30 minutes, could be a couple of hours

[formal sundial]

sup?

[manic forge]

IS THERE ANY ADMIN ONLINE?

[real latch]

есть тут кто то ?

[rose marsh]

!report please create a ticket, it will be looked into as soon as an admin can!

[glass olive]

Hey, @manic forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

да

[formal sundial]

У меня пишется что бан на сервере где я даже не играл у меня випка куплена как можно ускорить что бы снять ошибочный Кик с сервера ?

[rose marsh]

!appealRU

[glass olive]

Привет, @formal sundial

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[harsh phoenix]

!ticket

[glass olive]

Hey, @harsh phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solemn glen]

!ticket

[glass olive]

Hey, @solemn glen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solemn glen]

EU medium dont work Rust+ !ticket

/ticket

[glass olive]

Hey, @solemn glen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vale dirge]

@jagged escarp got kicked saying to come to discord

[jagged escarp]

Hi there @vale dirge can you join waiting for support channel please

and post your steam id here please

@vale dirge

[vale dirge]

ok i dont have a mic here is this https://steamcommunity.com/profiles/76561198022160519/

[jagged escarp]

you will need to join on your phone then please

[vale dirge]

one sec wrong thing

76561198022160519

[jagged escarp]

thank you, please let me know when you have joined and are able to talk

[vale dirge]

ok im here

[jagged escarp]

thank you, wont be long

[glass berry]

I'd like to get a white list for my VPN use. Please tell me the authentication method.
And once I authenticate, can all eu, us, main, and long be used?

[hearty fulcrum]

저희 서버는 VPN 사용 허가되는 서버이기 때문에 화이트리스트 없습니다

VPN 사용하시다 무슨 문재 생기시면 언제든지 디코나 티켓으로 다시 문의해주시면 도와드리겠습니다

[tired sinew]

Please could an admin look into this cheating group on Sea Ticket #dbba82

[naive ivy]

@jagged escarp can you help me i get ban in chat for 12hours

its an auto ban

[meager vigil]

dear admin, i got banned for saying "pakiu". can i get unban?

[long wren]

did you make appeal?

[long wren]

tickets are processed in the order they are received so please be patient

[tired sinew]

thank you !!

[long wren]

!appeal

[glass olive]

Hey, @naive ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble urchin]

any adm can answer Appeal #b701d2

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble urchin]

[meager vigil]

i just made

[fathom drift]

!report

[glass olive]

Hey, @fathom drift

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

This is support sir

But yes, we are sharing the same opinion

[lean glade]

!report

[glass olive]

Hey, @lean glade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow quiver]

hey

why there is no stock on mondays? monthly not weekly

[modern peak]

how do i report a cheater

[unborn cosmos]

!report

[glass olive]

Hey, @modern peak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[willow bison]

What’s the average pop on wipe for eu mondays

[hot matrix]

Any admin? Need help

[unborn cosmos]

im not an admin but i might be able to help, whats the problem?

[hot matrix]

I got banned in server

It needs me to find luke for help

But Luke is offline, I sent him yesterday but no reply

[unborn cosmos]

@balmy cypress

[unborn cosmos]

also feel free to dm luke in case he misses this message

[full canyon]

Admin here ? pls..

I already create a ticket on Rustoria EU LONG. Please ban fast this dog player. Killed all of us during nightime, only 1 tap with the new revolver ( no NVG ), steam account is shit etc. Fast ban pls

[reef whale]

I take random ban by easy anti cheat and cant reconnect to any server. Play on mac, mb EAC bug? first time for 3 years in rust, how to unban?(

[full canyon]

<@&274971100184576010>

[lyric basalt]

Please wait for response

[full canyon]

Ban fast bro wtf

It's spotted, not hard to check him

Lost full Kits AKs

[raven mist]

You’re not the only one making tickets. Everyone wants a “fast ban” be a bit patient. We are humans and not robots

[full canyon]

Let me ban them then

[raven mist]

Nope

[full canyon]

i don't understand. I give you the info about cheater and you don't wanna check it.

[balmy cypress]

Just wait and we will look

[full canyon]

I know when people is cheating, im not a noob with 300 hours

[balmy cypress]

He's clearly not able to review it right now

we have many tickets to process

[full canyon]

So what should we do ?. wait ?

[balmy cypress]

Yes, wait and we will review asap

[full canyon]

if we go outside, he will kill all of us

ok so i change game, funy

[raven mist]

Can you just be patient? You are NOT the only one making tickets

[balmy cypress]

I am sorry but you are not the only player on Rustoria, just wait a bit and we will get back to you

[fresh kernel]

HELP

Rusotria us mid

[raven mist]

Whatsup

[fresh kernel]

He say" im cheating"

[raven mist]

Make an appeal on bans.rustoria.co

[fresh kernel]

I'm already working on it, so check it out!

[full canyon]

Thanks fro ban 🙂

4 Banned.

Fucking Russian

[fresh kernel]

reg?

[full canyon]

but i don't know where are the living ...

wanted to raid em to take back my stuff

[balmy cypress]

Sorry but we cannot say the location, glad to have them off the server though

[full canyon]

Why ?..

[balmy cypress]

We don't do that

[full canyon]

ok..

[balmy cypress]

Its admin abuse to give out locations to only you, not the whole server. And we don't give out locations to anyone

[full canyon]

Understand

[fresh kernel]

/ticket add

[glass olive]

Hey, @fresh kernel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh kernel]

I made ticket on website

[balmy cypress]

Good stuff, an admin will look when they can

[winged lantern]

Is the administrator of the. co SEA long server available? I would like to report a cheating team

[balmy cypress]

?report

[glass olive]

Hey, @winged lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

Make a ticket there and we will review @winged lantern

[calm berry]

i wanna make a ticket .. on discord

[balmy cypress]

Hey, we don't take reports in discord. Best bet is to use https://rustoria.co/support/report

or if appeal: https://bans.rustoria.co/

?report

[glass olive]

Hey, @winged lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

Just follow the instructions @winged lantern

deleted your message as we don't take reports here, players could see and tell them they will be investigated

[calm berry]

can you please check the ticket ?

[dusk furnace]

@west osprey

[topaz gale]

!appeal

[glass olive]

Hey, @topaz gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden nymph]

whats the refund policy

I just got charged 20euro even though i havent played rust in many months

and i have cancelled the sub

[fresh kernel]

If it's real, can you please reply?

[balmy cypress]

What makes you think thats an admin?

No coloured name, an admin will not write that they are an admin

You can ignore that player

[fresh kernel]

ok

[real matrix]

why cant i see the rustoria eu mondays bot top right

[prisma chasm]

ебанутся а не сервер

играли с друзьями и наш типк дал 2 головы по 2 гирам и их убило и нас нахуй забанило

[dusk furnace]

@west osprey what do i do ?

[prisma chasm]

вахуе

[fervent kelp]

why is there no eu monday map vote

[dusk furnace]

@balmy cypress

[cursive elbow]

The map has already been voted for - https://rustoria.co/maps/vanilla_mondays_eu

[modest blade]

If you try it in english we might be able to help you.

[dusk furnace]

help me

[dusk furnace]

.

[long wren]

please for wait

[dusk furnace]

ok

[prisma chasm]

I typed appel

on rustoria site

Т

[grim totem]

when eu main wipe guys

[gloomy sparrow]

#server-info

[velvet lichen]

Is there an admin wich can see if the spray is legit?

[zealous olive]

How do i make a ticket

[jovial chasm]

Do I have to "come to discord" for every admin or something? Thats crazy

[tough bane]

Are you currently unable to connect for that?

[jovial chasm]

Yes

[zealous olive]

someone give me the #tomakeaticket

[flat pewter]

eu mondays?

[lyric crag]

mondays ? im ready to get some unnecessary pain

[lyric basalt]

what is name of admin there at the end of message ?

[jovial chasm]

Chooky

first time was Luke

[lyric basalt]

That means @jagged escarp would like to have a talk with you

!steamid @jovial chasm

[glass olive]

Hey, @jovial chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jovial chasm]

76561198040171191

need my ssn to keep me from having to talk to all admins?

[harsh phoenix]

if you’re giving it out i’ll take it, could always use a few ccs

[thorny token]

@cinder olive It is our time.

[midnight spear]

andreak gay

[thorny token]

How can I be expected to stay awake when you've taken away the only form of stimulation I had left.

Rustoria.

[true stirrup]

Admin can I drop hard r in here ?

[thorny token]

I need complementary coffee.

EU Long is

[hearty sleet]

Nah

[true stirrup]

Okay just checking

Admin wanna see my nuts

[solar moon]

eu long rip

[true stirrup]

Admin can we ban all Russians ? They are freaky players

[midnight spear]

^

[noble terrace]

We're not xenophobic here, so no

[true stirrup]

Everytime I kill those MFs a bunch there’s always “coincidentally “ a random cheater in my area farming me

[cinder olive]

hello cutie

[full canyon]

I just found team of cheaters ..

[thorny token]

Andre they did it to me again, Now I might sleep.

[full canyon]

HOW PEOPLE WITH GAME BAN SINCE 52 DAYS AGO CAN JOIN SERVER

Wake up seriously.

[true stirrup]

Think about all the war crimes they committing in Ukraine we can’t have those humans in our game .

[noble terrace]

Because we only care about Rust game bans

[full canyon]

WOW NICE

[noble terrace]

If you continue you will lose the privilege to type in here

[full canyon]

So, people who cheated once, will do it

[true stirrup]

@noble terrace you don’t think if they cheating in other games they won’t cheat here huh boy

[paper salmon]

EU Long just went down

[noble terrace]

Not necessarily, no

[noble terrace]

Again, not necessarily

[cinder olive]

once a cheater always a cheater.

[noble terrace]

We have rules for RUST bans

[full canyon]

ok so you will seee. One more team whos gonna be ban bcse i 'll report em

full russian

[noble terrace]

Make sure to report them to us using the /ticket command in game

[thorny token]

I swear if you roll back my raidbase that I just built, I'm 100% gonna sue for another case of redbull.

[full canyon]

1000 hours of rust, Game banned

[full canyon]

yeah but servb is down as always

[paper salmon]

How do you check a steam profile of someone you met ingame?

[true stirrup]

I mean rustoria all types of fucked up they fucking banned me for hacking I made a ticket and they unbanned me cuz it was a bug lol

[noble terrace]

When the server comes back up 😛

[true stirrup]

I got proof admin boy before you say it ain’t true

[cinder olive]

@thorny token im close to heart attack

[strange stirrup]

are you batmans frend?

[cinder olive]

already after 6 today... xd

[noble terrace]

Which happens sometimes, but that's why you were unbanned

[thorny token]

I risk my physical health to be best player rustoria eu long #

then they take server away

what i do

[dusk lake]

@balmy cypress My bro "plz_smile" need ur help

[cinder olive]

good question im trying to play

[rustic crown]

What happened to eu long?

[true stirrup]

You must sacrifice more than what you give to be at the top staring with your first born child

[cinder olive]

and i can't...

[paper salmon]

Jyrcella what happened to EU long did it crash or is it a scheduled reboot or something?

[harsh phoenix]

i know someone who has gameban in another game, i think it makes them far more likely to think about cheating in any type of game and so i stopped playing with them

[true stirrup]

@noble terrace is it grippy?

[thorny token]

max, serious topics only please.

[hearty sleet]

hit some push ups, server will be back up soon

[midnight spear]

do you think its normal for 40 hour accounts to be full spraying headshot ak from 150m?

[cinder olive]

everything @noble terrace fault

[strange stirrup]

long is down

[true stirrup]

@hearty sleet Is it grippy

[strange stirrup]

https://tenor.com/view/chipi-chipi-gif-1675905361704615516

[true stirrup]

https://tenor.com/view/scary-nosleep-gif-18846567

Me when jyrcella bans me

[noble terrace]

Make a ticket if you think someone is cheating

[cinder olive]

question

[noble terrace]

How many game bans do you have friend?

[cinder olive]

@noble terrace why translate in game doesn't work? :///

[midnight spear]

we did... and its was non suspicious apparently

[noble terrace]

Server?

[true stirrup]

0 my beloved @noble terrace

[cinder olive]

toria eu long

[half lagoon]

where joke ass at i know he begging for server to go up and roof camp nakeds

[true stirrup]

By 0 I mean a shit ton

[cinder olive]

i can't understand russians

[true stirrup]

By a shit ton I mean 0

[cinder olive]

and half of the pop = russians

[hearty sleet]

not everything will be 100 percent correct, but it does work

[thorny token]

I might need to sue for my heart medication, I was ok paying for it myself when I got to play but now the servers gone I feel like it was all for nothing.

[cinder olive]

it doesn't work at all

[noble terrace]

Aware. Go troll elsewhere ✌️

[cinder olive]

fix translator :((

[noble terrace]

We tell you what we find in the time that we have. Just because in THAT specific instance nothing was suspicious doesn't mean you can't make another ticket and have us look into them again

[thorny token]

I paid money to have 24/7 access to mental pain and dopemine.

[clear surge]

eu long server is gone can you help

[cinder olive]

same lol

[noble terrace]

It's booting

[noble terrace]

Will forward

[thorny token]

https://tenor.com/view/yaelshelbia-yael-shelbia-gif-22036567

[strong eagle]

[strange stirrup]

https://cdn.discordapp.com/attachments/1118276088037134418/1285284055822237738/attachment.gif

[cinder olive]

ty... 🙂

[strange stirrup]

stop playing 10x

[cinder olive]

im playing rustoria

for past 3 years or so

vanilla

10x are dead after spray update

[strange stirrup]

i remember when you build full hqm bases

[thorny token]

I remember when the server didn't crash.

Oh wait

[cinder olive]

same

[thorny token]

😄 😄

[clear surge]

Thank you bro.

[thorny token]

Atleast on Moose I can tag Ernn and call Facepunch poop, who do I tag here lol

[cinder olive]

well i can't even play there lol

[thorny token]

I can't play EU long so I dunno what to say.

[strange stirrup]

stop playing

[cinder olive]

i have idea

powernap 15min

[thorny token]

Cowards play.

[cinder olive]

hmm so we don't sleep

aight can do.

[brittle epoch]

support admin or gay moderators?

[thorny token]

I gotta raid a ton of shit before I get offlined

[noble terrace]

#general for normal conversations please

[noble terrace]

Is there a problem?

[cinder olive]

ehh fun destroyer ://

[thorny token]

I'll immediately stop being active in support chat the moment I can shit up server chat.

[cinder olive]

quick question

[thorny token]

I promise ❤️

[noble terrace]

#general isn't locked so go there please

[brittle epoch]

Yes, you havent been enforcing the "Best servers on rust"

[cinder olive]

is the server LGBTQ friendly just like building sanc?

[noble terrace]

Appeals take 1-3 business days

[thorny token]

EU Long is currently offline still.

[noble terrace]

Yes? We have rules against homophobic speech

[noble terrace]

Yep, takes longer since it's a monthly server

[cinder olive]

so u tell me that i can't be homophobic

hmmmm not good... not good...

[noble terrace]

Enforcing in what way

[pliant jetty]

qq andreak

thx copter

[thorny token]

Andre, I feel like thats abit of a "general question", btw EU long is still booting

[brittle epoch]

you guys havent been upholding the promise of the best servers on rust since they are completely dogshit both in fps and ping

[brittle epoch]

do you really never play your own servers?

[cinder olive]

icedmonkey

[noble terrace]

No because that's a major conflict of interest

[cinder olive]

leave jyrc allone

[strange stirrup]

1000 iq

[noble terrace]

FPS I would check your graphics settings. Ping you can create a #network-support-old ticket

[cinder olive]

she can't do shit about server being down like few times a day

we have to @echo venture about this one

[clear surge]

halla didn't open eu long would appreciate your help #general

[thorny token]

The big dawg himself.

[brittle epoch]

FPS and ping is a common issue within the population of rustoria eu mondays and main.

[noble terrace]

My advice still stands

[cinder olive]

#maketoriagreatagain!

[noble terrace]

Make a network ticket if you're experiencing unusually high ping

[brittle epoch]

#maketoriagreatagain!

[iron python]

When will there be a wipe on EU Long?

[noble terrace]

Long should be up momentarily

[thorny token]

EU long just wiped.

[noble terrace]

Not for another month

[cinder olive]

ice

[brittle epoch]

everyone complaining about 200+ ping bro

[thorny token]

Its up ❤️ TY @noble terrace

[covert tundra]

connect long.rustoria.uk:28010

[clear surge]

eşekler

[noble terrace]

On what server

[covert tundra]

up

[noble terrace]

And how long has it been going on for

[brittle epoch]

mondays bro eu

[midnight spear]

we love you @noble terrace

[cinder olive]

oi

[brittle epoch]

for months

[cinder olive]

what about me @midnight spear

[noble terrace]

I mean consistently. And "for months" is an exaggeration

[harsh phoenix]

why does the force wipe events in discord show 12:30 instad of 2?

[noble terrace]

In this particular instance TODAY how long has it been going on for @brittle epoch

[brittle epoch]

since the start of the wipe

[noble terrace]

No idea lol will forward

[noble terrace]

So...one hour?

[cinder olive]

okay server is lagging @noble terrace

[noble terrace]

Long?

[brittle epoch]

usually does this for a longtime after wipe bro

[cinder olive]

i can't nolife

ofcourse long

[jovial chasm]

Any idea on what time chooky will be around?

[noble terrace]

Forwarded

[noble terrace]

Not for several hours most likely. You can DM them in the meantime

[noble terrace]

Looks like this was already brought to our attention so we are working on it!

[jovial chasm]

Thanks

[vital talon]

Possible ESP stash looter running free on SEA Long right now. Kindly look into Ticket #7f71ea please. Thank you~

[full canyon]

Please admin fast ..

we are 2 teams who reported em ..

killin every1

i spammed this morning about cheater, they were all banned. So trust me

[hearty sleet]

!ticket if you haven't already

[glass olive]

Hey, @full canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[full canyon]

i did bro wtf

typical cheater porfil

[hearty sleet]

Just making sure is all

[raven mist]

Again.. You'll need to wait 🙂

[full canyon]

I know but i spammed 😂

[raven mist]

Thats not speeding stuff up for us at all

[full canyon]

ZZz rompiche

i neeed compensation for all these cheaters that i reported

😉

[raven mist]

No

Not how it works

[lyric basalt]

Compensation is a good feeling that you helped community

🙂

[full canyon]

[fickle mirage]

my game just crashed now im in q i thought you get skipped?

i have clip

[noble terrace]

We don't have that enabled at Rustoria

[fickle mirage]

omddddd

[cinder olive]

see translate no work

#notguud

[harsh phoenix]

how do you turn on translate

[noble terrace]

I forwarded internally

[noble terrace]

/translate on usually

[harsh phoenix]

i didnt even realize we had that

ive been using google translate anytime i wanted to see what someone said lol

[tame garnet]

game crashed and now in queue pls help

[harsh phoenix]

is that in all servers, besides this one obviously as its not working?

[fair onyx]

Yo anyone , how can I pay que skip with my rustoria credits ?

[noble terrace]

It's on SEA and EU for sure. Have to double check about BR. Pretty confident it's not on US.

[noble terrace]

It should be an option during checkout

[harsh phoenix]

https://donate.rustoria.co/

[fair onyx]

Alright

[harsh phoenix]

why is it not on US?

[noble terrace]

Majority of the players are English-speaking, whereas they are not on other servers

[harsh phoenix]

does it impact the server negatively having it when it would rarely be used?

[noble terrace]

Potentially yes

[harsh phoenix]

i guess google translate i stay if i ever want to see something lol

[jovial chasm]

My poor plants are dying

[tame garnet]

pls tell me how i get into server without queue if my game crashed

[harsh phoenix]

theres no 5min grace period, you will have to wait in queue or purchase vip

[tame garnet]

why

[paper salmon]

Why is rust+ not working on EU long?

[hushed mango]

Hello, I was standing quietly at home and noticed how much the server started lagging, I was kicked because of the discount, I tried to log in again and now such an error occurs discount hacking

[harsh phoenix]

https://rustoria.co/support/appeals

if it shows up under a ban then you need to appeal it, if it doesnt show up under a ban it is a glitch and you need to make a ticket instead

[frail yarrow]

Cheaters broke into the house through the locks. What should I do?

[glass olive]

Hey, @frail yarrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hushed mango]

and how can you understand this is a mistake or banned

[harsh phoenix]

i just told you, if it shows up under ban appeal you are banned, if it does not show then it is a mistake and you should make a ticket

[silk ivy]

ı not play server ı enter server hacking writing

[midnight atlas]

i cant place a floor on a half wall because it says that "line of sight is blocked" even though there is clearly nothing there

[jovial chasm]

jump

[midnight atlas]

join a vc

join chit chats

[bleak thunder]

hi

i need help, cheater

[north crest]

!report

[glass olive]

Hey, @bleak thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[full canyon]

" no evidence of cheating "

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[harsh phoenix]

it means you are banned on another account

[merry fox]

I got ban for hacking, wtf and I don't understand, I'm only banned on rustoria for hacking but I can play on other servers and I don't have rust ban on my profile

[full canyon]

dog cheater fk u

[harsh phoenix]

because its not a game ban, its a rustoria ban

[raven mist]

If your gameban is older then 180 days you can play yes

why

[merry fox]

Bro on my computer I have never used

[raven mist]

but if you were gamebanned while playing rustoria its perm

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[raven mist]

I mean rules are for yourself to setup

[harsh phoenix]

https://rustoria.co/support/appeals

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[raven mist]

No need to tag Jacob over and over

will remind them again internally

Cant give you to much details on how stuff works i'm afraid 😄

[harsh phoenix]

if you wanna make a server go make a damn server

[prime swan]

hi, There is a lot of lag in powered water purifier on your eu long server. Could you check it

[harsh phoenix]

give it up

[north crest]

Every server has its own rules. You can make yours whatever you want.

[slow hare]

im at ranch and the guy that sells sadles is not here

[stark star]

how do i report players ?

[hearty sleet]

3pm est check #server-info for more info

[hearty sleet]

!ticket

[glass olive]

Hey, @stark star

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

when does us mondays wipe

[long arch]

Is there an admin who can help quickly resolve the situation without sending it to the website, where the situation will be considered for a week?

[late temple]

yo I just got banned for hacking on rustoria.co us main and i was not cheating

[harsh phoenix]

https://rustoria.co/support/appeals

[late temple]

How long does it take for an appeal to be processed?

[lyric basalt]

usually 1-3 business days