support

[long wren]

tickets are processed in the order they are received so please be patient

[tough jewel]

can you say me his base to get my base back if they rlly cheatet ?

[long wren]

nope

[quick urchin]

^

[long wren]

admin does not interfere with gameplay at all

[tough jewel]

and

[elder escarp]

on the website i message to reopen my ticket how long does it usually take for someone a respond?

[near halo]

for reporting a player or a ban/mute appeal?

[near halo]

tickets are handled in the order they are received. as for mute/ban appeals, the standard response time is 1-3 business days

[solid nova]

How do I appeal a ban for playing with a hacker, I joined this clan from the rust server and I was banned for association

[tough jewel]

bannn this cheaterrrrrrrrrrrrrrrrrrrrrrr

[brazen ingot]

BR MAIN LAG

[tough jewel]

<@&274971100184576010>

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @solid nova

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!ticket

[glass olive]

Hey, @tough jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough jewel]

i make it

[near halo]

thank you for making a ticket, an admin will take a look as soon as they are available. please remain patient

[tough jewel]

he hacking like 4h and no 1 help ....+

[lilac nova]

You reported them via F7 or?

[tawny nebula]

@stiff widget

[tough jewel]

no f7 and rustoria main

[tawny nebula]

i was banned for association and got unbanned it was 7 days and its just saying im banned i go to appeal and it says ban not found

what do i do?

[solid nova]

how long does it normally take for a association ban?

[lilac nova]

7 days

[lilac nova]

give it 10 - 20 mins and rejoin

[solid nova]

i really wanna play wipe is there a way I can pay for it to get checked asap, ill pay like 50 bucks for it

[tawny nebula]

ok thanks

[south marsh]

admin can u check 2 guys in br main server cheating

[near halo]

the standard response time is 1-3 business days.

[lilac nova]

!ticket

[glass olive]

Hey, @south marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[south marsh]

they are playing 1 hour ago

[solid nova]

i get that but is there a way I can pay to get it reviewed, i really wanna play this wipe I never like have any free time

[south marsh]

76561199344735440
76561199382201662
looking at the battlemetrics you confirm that they are new accounts, they hit only head

/ticket

[glass olive]

Hey, @south marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brazen ingot]

fix br main sv

[stone tapir]

fix br main

[timid sorrel]

fix br main

[unborn cosmos]

still lagging?

[brazen ingot]

yes

[unborn cosmos]

its being checked

[tawny nebula]

@lilac nova it’s been 20 mins still says I’m banned

[lilac nova]

your steam ID please?

[tawny nebula]

76561198843626493

[lilac nova]

I can see that you are not currently banned, but give it another 30 mins

[true quarry]

yeah imma need help

[lilac nova]

come back if it still does not work tho

[gilded wedge]

me to

[true quarry]

@lilac nova can you help me

[lilac nova]

what help do you need?

[true quarry]

i have a ban on rust but i have no ban on your website

[tawny nebula]

ya we all got banned

[lilac nova]

your Steam ID please?

[toxic urchin]

!steamid

[glass olive]

Hey, @true quarry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gilded wedge]

@lilac nova same for me

[near halo]

?steamid

[glass olive]

Hey, @gilded wedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny nebula]

ok mine working now i think its letting me load in

[true quarry]

give me one sec uy9iotuityut

[lilac nova]

yeah just give it another 30 mins for the server to sync it

[gilded wedge]

76561199527910740

[thick kernel]

It's 7 hours before I'm unbanned from Br main that I was banned by association, when it ended I wasn't unbanned, I appealed 4 days ago and didn't receive a response, what do I do?

[true quarry]

did you get my acc?

[lilac nova]

nope but you are most likely from the same team right?

[tough jewel]

they fucking raid me

[gilded wedge]

yes

[true quarry]

yessir

[lilac nova]

then like I said, give it another 30 mins

if it still does not work, come back and I will have another look

[true quarry]

thank you for you time.

[lilac nova]

no worries

[tawny nebula]

hang luka

[unborn cosmos]

!appeal

[glass olive]

Hey, @crude stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

no you have to appeal a ban through that link https://rustoria.co/support/appeal

[lilac nova]

This should be fixed now

[crude stag]

Thank you 🥰

[lethal sigil]

Hello, administrator.

I made a complaint on https://rustoria.co/support but was rejected, then could not continue to reply?

Is there any other way to appeal?

[toxic urchin]

decisions are final

[vagrant plank]

pls help us rustoria - eu main our transport heli got stuck in textures

[toxic urchin]

admins cannot interfere with gameplay

[south marsh]

@lilac nova

[toxic urchin]

whats the issue

[south marsh]

<@&274971100184576010>

[near halo]

please do not tag directly.. you should also try to say your issue first before tagging an admin

[south marsh]

finally

[toxic urchin]

so your issue is?

i see bug, i see...

[south marsh]

more of 4 hours playing the cheater

[toxic urchin]

did you open a ticket alr?

[south marsh]

yeh, and i wans't the only one

[toxic urchin]

Then you just have to wait until an admin gets to it. Tickets are handled in the order they are received.

[outer breach]

who do i contact about a cheater?

[near halo]

!report

[glass olive]

Hey, @outer breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic urchin]

!report

[glass olive]

Hey, @outer breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[amber fjord]

we raided a base and the box went through the wall

[toxic urchin]

that's unfortunate

[amber fjord]

can you help?

[near halo]

admins don't intefere with gameplay

[toxic urchin]

sigh...

what he said

[hearty stump]

can someone help me with somethin?

[toxic urchin]

yes?

[hearty stump]

i was doing a raid and a box glitched through the wall any way i can get it w/o using boom?

[toxic urchin]

i don't believe so

[hearty stump]

unfortunate

[toxic urchin]

very

[unborn cosmos]

eco raid it 🤷

[toxic urchin]

will robably despawn by then

[hearty stump]

its hqm and we have one jacky haha

[unborn cosmos]

oh no 😭

[ocean void]

@peak path is there anything one of us can help you with?

[pearl roost]

hey main is down guys

[jovial oasis]

What time is daily restart ? ( EU TIME )

[unborn cosmos]

Hey, all the info you need is located in #server-info

[wispy dirge]

in 7 minutes

[near halo]

did you guys change server provider, playingg us from au gets 300 ping rn instead of 230 ish

[long wren]

#network-support-old

[hollow shell]

and the debt will be debited

[river atlas]

hi

me and my team got ban and we dont know who was cheating, everyone is saying they where not cheating, can u guys tell me who was cheating?

@stiff widget @west osprey @jagged escarp

[long wren]

!appeal make a ticket and ask

[glass olive]

Hey, @river atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

or share the screen with mate

[tawdry torrent]

!appeal

[glass olive]

Hey, @tawdry torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred stag]

<@&274971100184576010> need help with a cheater on rustoria eu main

[long wren]

you will have to be patient

[sacred stag]

very informative and helpful comment u came with right there

[long wren]

ty

[tired dagger]

hey i have made several tickets but theyre not getting seen for more than 2 hours and by then the cheaters are offline. im told to make another ticket when cheaters get back online. i do and then my ticket is not seen for 2 hour and then theyre offline again. im pretty sure the last ticket i made they didn't even watch the video other wise they probably would have banned the clan

[long wren]

is it 100% cheating?

[tender jacinth]

rage hacker us main <@&274971100184576010>

name mixel

ban or i never buy another skip

[long wren]

please make ticket and get steam64id

[tender jacinth]

hes rage cheating im not making tickets useless admins can do some work and ban

[jagged escarp]

!ticket

[glass olive]

Hey, @tender jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tender jacinth]

fuck your tickets they are rage hacking on rustoria servers

[jagged escarp]

We dont take reports in discord. thank you for making a ticket so we can investigate

If youd made a ticket instead of telling us you wont make one we could have already investigated.

[tender jacinth]

how shit of a company needs tickets to be put through to ban rage cheaters. do you guys not care about your players?

[long wren]

tickets are processed in the order

[jagged escarp]

Player is already banned

[tender jacinth]

this was a ban from anticheat not rustoria. would still be flying around if not banned by eac

[jagged escarp]

Admins dont check discord for reports because everyone reports via tickets. So if you try to report in here, it wont get seen.

If youd had put a ticket in we would have banned them, but you didnt so next time, if you want a player looked into quickly, put in a ticket

[scenic trench]

yo mute

[tender jacinth]

player has logged in on a new account and put codes in on the doors. i have put a ticket in

[tender jacinth]

as promised if i used the ticket method they would be banned so look into it now

[long wren]

how do you know its him?

[jagged escarp]

@tender jacinth Player banned less than one minute after you put in the ticket. thank you for the ticket.

[tired dagger]

there is another hacker by outpost on main us

i sent a video of a kid hacking on my ticket but yall aren't watching the video. i don't understand why the kid has to be online to ban him

[sweet canopy]

hello i just got banned from rustoria eu main for playing with cheater

[mellow flint]

<@&274971100184576010> my friend and i just got banned but were werent cheating not sure why were were banned but if you could look into it for me please and thank you

[shy remnant]

!report

[glass olive]

Hey, @tired dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Can you just stop tagging us in every channel

[mellow flint]

i barely seen there was a support channel sorry

[shy remnant]

!report

[glass olive]

Hey, @fair atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @mellow flint

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sweet canopy]

but my group/ clan is still on the server playing and 1 guy got banned before me named alien idk who that is

[shy remnant]

!appeal

[glass olive]

Hey, @sweet canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow flint]

thats such bullshit we arent even chheating and he has no previous bans or ip bans and weve been playing the server all day

[shy remnant]

Support channel or not, you don’t have to tag us every time you write a message

[mellow flint]

and now i have to wait till the end of wipe lmao😭

[shy remnant]

Mb, we will do our best to investigate asap

[shy remnant]

If you are banned for « Playing with hacker », that doesn’t mean you are cheating

Just meaning a cheater was associated with you and you got banned with them. Please remain patient until the banning admin review your ban appeal

[mellow flint]

okay but hes not cheating either? why you got mad attitude tho

who got you upset i realized it was general so i went in here

[shy remnant]

I don’t have a mad attitude bruh, I am just asking you to stop pinging us in every channel, just ask your question next time and we will still answer it

Yeah you went here but that’s still not a reason to tag us once more

A support channel means someone is going to answer your question even without tagging every admins

(twice)

[mellow flint]

"every channel" i tagged you twice this one and general but i guess its every channel right, and like i said i realized there was a support so i came to this one

[shy remnant]

Again, you could’ve come to support channel and just ask your question without tagging all the admins

[mellow flint]

okay mb ive never had to even use any channel other than general

[sweet canopy]

if i get banned for playing with cheater dont even know who cheated + all from my team still playing on main can i get on the server with a second acc?

[thorny dune]

This would be ban evasion and you'd be banned again

[thorny dune]

Looks like your appeal was responded to however and approved

[sweet canopy]

can u gget someone to anwser my ticvket?

[thorny dune]

A cheater report?

[sweet canopy]

no i got banned for playing with cheater but my team still playing

and we never saw that guys name who got banned 1 sec before me

[thorny dune]

Ahh an appeal, your appeal was responded to 5~ minutes ago and accepted

[sweet canopy]

ok so i just can wait now?

[thorny dune]

Give it 5 minutes and you should be fine to reconnect on your main account

[lethal olive]

I was blocked by mistake and I want to request verification

[near halo]

can an admin check my ping ticket, ive been waiting all day

[stable shore]

I am getting frame drops when i look to another side. Like for example if i look left i get like 60 fps from 220 same goes with right. And if i do a quick 360 i get like 40 fps. Anyone know why?

[wintry axle]

bruh i got banned from chat for saying my country name

yo check my appeal for unmute

[vast blaze]

every how long do the stats update on the leaderboards?

[gloomy sparrow]

!steamid

[glass olive]

Hey, @wintry axle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wintry axle]

76561198117874301

@gloomy sparrow

[hard bloom]

Hello, we got a little base next to our pos who's not decaying since yesterday someone know why ? ( No tc )

[long wren]

i think bug

[hard bloom]

How can we clear this ?

Rustoria Eu main in X2 a little base in concrete near a big brique base

[long wren]

raid or waiting

[hard bloom]

we waiting for 15 hours actually

[wintry axle]

CRAZY get my appeal aswell pls

[long wren]

sorry appeals can only be checked by admins

[hard bloom]

Any moderator for my problem ? i got a pic

[long wren]

can you dm me?

[wintry axle]

please check

[mystic nebula]

How do I talk to an admin in Brazil long

[unborn cosmos]

what do you need help with?

[stable shore]

im getting insane lag spikes and im not sure if its comign from me or the server

[steel zinc]

кто на вайп парни в дс

[west osprey]

@peak path whats up?

[tepid blade]

support request on behalf of @秋葵
possible vpn ban 76561199347693797

[long wren]

!appealcn

[glass olive]

您好, @tepid blade

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[wintry oyster]

rustoria.us: main ???

[unborn cosmos]

its up

[tepid blade]

My complaint site tells me I don't need to complain, but the server just won't let me in

[tepid blade]

My translation software may not be able to express what I mean

[rocky knoll]

i got banned for no reason any admins can help

[fair karma]

!appeal

[glass olive]

Hey, @rocky knoll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled coral]

/report

[glass olive]

Hey, @grizzled coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wintry axle]

/tciket

[rocky knoll]

how can i see my ticket at website

[peak path]

HElp

[long wren]

https://rustoria.co/support/

[peak path]

I appealed for more than 10 hours

[unborn cosmos]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled coral]

ADMIN check my ticket

[peak path]

It's crazy

[west osprey]

what do you need help with

[peak path]

I don't know why I got banned, I just saw the cheater banned and I went to raid his base without even firing a gun

[near halo]

US Main down?

[west osprey]

!appeal

[glass olive]

Hey, @peak path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

Looks like it crashed

[peak path]

No one dealt with the above ten hours

[near halo]

Forgot to feed the hamster during the 10am restart 😛

[west osprey]

The hamster was just really hungry.

Booting

[balmy locust]

us main Estimated how many minutes?,

[west osprey]

its booting, so maybe like 5

likely less

[edgy wasp]

why is he kicking from the server for hacking, never played with cheats

[true belfry]

Send your steam id in this channel and wait for a admin to check if its a false ban if not then you will need to make a appeal.

[mellow dagger]

!ticket

[glass olive]

Hey, @mellow dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

#looking-for-group please

[slow mango]

I GOT KICK 2 time for nothing and i dont have the vip thx rustoria

[viral sigil]

@toxic shard

frerot faut que tu m'aide je lag depuis tout a l'heure dans le jeu ma co a aucun probleme je dois surement redemarrer mon jeu mais pas envie de me taper la queue

[toxic shard]

Il n'y a rien que je puisse faire

[viral sigil]

meme queue skip tu peut pas?

[viral sigil]

jsuis co depuis lgt, tu peut verif

[slow mango]

moi sa fait 4 fois je me fait TO pour rien sa fait 4 fois je fait 150 de queue

[viral sigil]

les serveurs pue smr

[slow mango]

vrm

[viral sigil]

et ils ont rien fait pour toi?

[slow mango]

rien

je viens de me faire TO 130 de queue encore a l instant

[viral sigil]

la meme

@toxic shard queue skip nous,sert a qlq chose

[slow mango]

bahahah

va falloir revoir votre serv a la con putain encore TO dans la queue

@toxic shard

[rough knot]

Hello, I got muted randomly

[slow mango]

<@&393554009799000064> <@&274971100184576010> i need help I got Time out 5 time and this time a 10 queue got TO and get again To and got 155

[quartz gale]

@slow mango hello can u please reply my ticket?

[slow mango]

?

[quartz gale]

i got muted why? i didnt say anything bad nor racism

[slow mango]

IM not a modo

[dreamy river]

Hi there, i would like to appeal my 360 days rustoria ban. My appeals is not working on the website.

[slow mango]

THERE IS A MODO oR ADMIN??

[dreamy river]

@toxic shard

[quartz gale]

@echo venture

@stiff widgethello sir

[toxic shard]

People caught actively cheating on rustoria are permanently banned

you already appealed the ban and it got denied

a new appeal is not possible

also you have too many gamebans to ever be able to appeal

[dreamy river]

WAIT WAIT WAIT i got 2 eacbans, 2 rust ban - YOU told me that if my first eacban will be atleast 360 days, ill get unbanned. ALSO i got eacbanned NOT FOR USING CHEATS. Can we talk in dm i will explain everything.

So u want to tell me, that i have been waiting for 360 days for this unban. And i will not get it?

[toxic shard]

This was true when you got told it, but this is outdated information

your situation changed recently

[dreamy river]

Wdym outdated information

[toxic shard]

I will not enter in more details

[dreamy river]

What do i need to tell you, to get my unban? Ive been waiting for this moment 360 days

[toxic shard]

it's not about what you can say, it's about what you should not have done

[dreamy river]

But i didnt do anything bad, I DIDNT CHEATED ANY TIME IN RUST

[toxic shard]

cheating isn't bad ?

since the last time you spoke to an admin you have AT LEAST 1 more gameban

which makes you unable to play on rustoria

That's a conversation you should have with EAC not us

[dreamy river]

EAC IS NOT EVEN ANSWERING MY APPEAL SINCE THIS BAN HAPPEND

[toxic shard]

no response is a response

until your gameban situation change you won't be able to appeal/play on rustoria

[dreamy river]

It will not get changed can you understand it? fucking eac dont read tickets since this 360 days ban passed, i used to spam this ticket system with an appeals and i didnt even got a sinlge forward back

[toxic shard]

words are words, we look at fact that we can verify

you have 3+ gamebans you can't play on rustoria

[dreamy river]

I have only 2

[toxic shard]

[dreamy river]

Which one is 3, only 2 there

[toxic shard]

Your case is close from my perspective, please move to general as we will not be able to provide you any additionnal support

[zenith spruce]

Need Admin Support with a openly bragging lowly cheater

[undone ermine]

im a witness

[toxic shard]

!ticket

[glass olive]

Hey, @zenith spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy river]

i can still appeal on web-site. will this help me somehow?

[toxic shard]

No

[zenith spruce]

Submitted a ticket in game, website seems more complicated

[austere falcon]

why is site stats not working

[toxic shard]

This message has nothing to do in this channel, move to #general

[austere falcon]

Marc how come site stats dont work

[toxic shard]

How so ?

[austere falcon]

it doesnt show me on the server and for my friend its not updating

[toxic shard]

We sometimes have a slight delay when a lot of events are happening acrros the platform

will report to the devs

[austere falcon]

tyty

[toxic shard]

#support message

[agile fossil]

@toxic shard the ticket for reporting cheaters is not working

[toxic shard]

how so ?

[agile fossil]

when i report its not coming up on the f1 console for me

[toxic shard]

your ticket is in the system

[agile fossil]

ok

do i have to give the cheaters name

[toxic shard]

always better

[long saffron]

how fucking shit is rustoria these days?

we've had a cheater on 10x for hours with tickets opened and no admin is taking care of it?

[fervent stump]

first of all, hello i ı got banned becausre ı played with someone ı didnt know was a cheat on the eu server and there were 3 days left , do you have a chance to help me with this issue and open my ban early ?

[near halo]

hey, tickets are handled in the order they are received and there could be quite a few before yours. keep in mind they also need time to investigate these players. an admin will take a look at your ticket as soon as possible. thank you for your patience

[long saffron]

yeah? how many tickets u got lmao

[dreamy river]

They declining every ticket, so prob they had 0 tickets left and 0 iq left, even deleting messages from chat

[near halo]

if you have already submitted an appeal and received a response i believe that is the final answer. however, if you have not filed an appeal yet you can do so on the support website --> https://rustoria.co/support/appeal keep in mind the standard response time is 1-3 business days

[near halo]

admins deal with a number of tickets. please be patient

[long saffron]

we been patient

[near halo]

hey, this is a support channel if you do not require support please move to #general

[long saffron]

its just funny that the servers are dying, no surprise when you letting cheaters run rampant, 10x is 200+ pop for the first time in a while and there's no admins about

[near halo]

an admin will take a look as soon as they are available. if there is nothing else you need help with, please move to #general

[idle iris]

I cant auth

[near halo]

please do not promote non rustoria content - and if you do have rustoria content you wish to share, please post it in #general

[twin imp]

How to lift the ban

[dark granite]

!appeal

[glass olive]

Hey, @twin imp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Please complete the form on there. Note the time it usually takes to respond.

[twin imp]

My application to lift the ban on the webpage was rejected, and it has been two months and still hasn't been lifted

[dark granite]

Was it rejected recently or two months ago? How long is left on the ban?

[twin imp]

Two months ago, it showed a perm

[edgy wasp]

I submitted an application, how long to wait for approval?

[edgy isle]

76561198892164049 This is my steam id i need help

[weary mason]

If you are referring to Staff Application there is no ETA usually just when management feels the need for more staff in various roles.

[near halo]

what is it you need help with?

[near halo]

if it was rejected i believe that is the final answer

[vagrant flume]

!ticket

[glass olive]

Hey, @vagrant flume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steady spoke]

i cant find ukn main us on my server list everything ukn besides eu main and us main pop up idk why

[umbral frigate]

why is main going down for 30 mins

when is main gonna be back up

[dark granite]

15 mins from now Sam.

Ish

#announcements message

[mellow flint]

!appeal

[glass olive]

Hey, @mellow flint

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog pumice]

Is main gonna be back up soon?

[gloomy sparrow]

#announcements

[dark granite]

#announcements message Main is up

Check ^ for new IP

[plush galleon]

main is still down

US main is still down bruh turn it up

[dusty tide]

main is still not working. The new IP isn'

[plush galleon]

#announcements wrong THE BOT ON THE PLAYERS PROFILES ON THE RIGHT LITTERALLY SAYS "OFFLINE" 😭

[dusty tide]

mains new ip isn't working either

[tacit sierra]

connect main.rustoria.us:28010

[thorn topaz]

Could I get the word I used to get automuted on 10x, Dont know what I said

Not appealing since I dont know what I done type wrong

[olive bobcat]

can someone give me the client connect for the 5x trio server its not working

[ocean void]

Ip can be found in #server-info

[ocean void]

You can make an appeal and explain what you just said and that you were wanting to know what you said wrong and they should be able to respond to your appeal so you get more info

[thorn topaz]

rodger dodger

I think ill just suffer the consequenses of whatever I done do and be more careful in the future, also how do these mute times scale?

[near halo]

@turbid garnet is there anything we can help you with?

[turbid garnet]

yes im here to speak about a ban i got when i did nothing

[near halo]

please sumbit an appeal. you can do that on the support website --> https://rustoria.co/support/appeal

[turbid garnet]

i have a ticket already there

[near halo]

the standard response time for an appeal is 1-3 business days. if you've already submitted one then please wait for a response

[compact cosmos]

Hello I would please like to know why Im banned for "Hacking" on Rustoria.co - US Mondays.

[near halo]

no real world trading

[compact cosmos]

Bug are you support??

[near halo]

please make an appeal on the support website --> https://rustoria.co/support/appeal

[compact cosmos]

I would like to know now server is wiping in 3 days i dont want to wait 1-3 days for a response when i literally didnt do anything.

[near halo]

if you believe you were falsely banned then making an appeal would be the best way to go about this

[compact cosmos]

I 100% know i was falsely banned. this is bs.

[near halo]

then please make an appeal

[compact cosmos]

not logging in with my steam just to lsoe my acc.

[hexed gyro]

brendxn whats your battlemetric

[cobalt wraith]

where can report

[near halo]

you can report a player on the support website --> https://rustoria.co/support/report or do the command in game /ticket and add your message. it never hurts to make an f7 report as well but that will go to facepunch and not the admins

[cobalt wraith]

thanks

[junior escarp]

when is us 5x trio going back up?//

near 4 hours after "30 min restart" its still down why?

[unborn cosmos]

passing on

[junior escarp]

thx

[solid nova]

Are they most likley to unban me from association if i didnt know if he was cheating or am i out of luck

[unborn cosmos]

It depends on the situation and you will have to wait for an official response but please not in our rules it states playing with them Deliberately or not is not permitted

[solid nova]

Thank you, and is the ban currently perm? or a temp ban?

[unborn cosmos]

what does it say when you try load into the server? I highly doubt its a perm ban

[solid nova]

it just says banned for playing with hacker

[unborn cosmos]

Ok well you can also ask to clarify the length of your ban in your appeal

[near halo]

Association bans are typically seven days, but could be more or less based on the situation

[solid nova]

oh it says 6 days right now

[unborn cosmos]

@junior escarp try connect again its been fixed

[junior escarp]

ok thx

it worked

[unborn cosmos]

hey @willow vortex is there anything i can help you with?

[willow vortex]

@unborn cosmos Yes could I speak with you

[rapid raven]

.

[near halo]

is there something you need help with?

[vestal compass]

can I speak to an admin?

[rapid raven]

Br Main Map Vote Alert Role

[unborn cosmos]

Im unable to chat right this moment but if you describe your issue to me i should be able to guide you in the right direction

[unborn cosmos]

hello im not an admin but should be able to help, whats your issue?

[vestal compass]

I need admin help on US Main

[willow vortex]

@unborn cosmos I need to speak 1 to 1 to an admin, is there anyone online and available?

[unborn cosmos]

whats the problem exactly

[near halo]

#map-vote-roles

[vestal compass]

already F7'd but just got rage cheated on

[unborn cosmos]

!report - please make a report so an admin can investigate

[glass olive]

Hey, @vestal compass

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

If you explained your issue i might be able to help but if not then im sure an admin will see you in support and speak to you shortly

[near halo]

also f7 goes to facepunch and not the admins

[willow vortex]

@unborn cosmos I appreciate the effort, but my issue can only be resolved, by talking to an admin, the more senior the better, but any will do. Thank you

[unborn cosmos]

No worries, hopefully someone will be with you shortly

[willow vortex]

@unborn cosmos How often, do admins, check support?

[unborn cosmos]

as often as possible but if they are caught up in tickets it may take a little longer

[willow vortex]

@unborn cosmos Understood. Thank you.

[jagged escarp]

Hi there, what do you need help with @willow vortex

[willow vortex]

@jagged escarp could we speak in a private chat please.

[jagged escarp]

If you can tell me what you need help with I might be able to - at the moment I’m not at my pc

[willow vortex]

@jagged escarp Ban, with no reason listed, denied appeal with no explanation, spent $10 on vip that I could not use, feel like I need to discuss this with someone of note.

[plush nexus]

!ticket

[glass olive]

Hey, @plush nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jagged escarp]

If your ban has already been reviewed it’s unlikely to be changed. However if you post your steam here I can take a look if you like.

[willow vortex]

@jagged escarp I would like to explain from my perspective, because it seems almost personal, rather than the rules that were broken, since I was devoid of any explanation, it is very odd.

[jagged escarp]

Please send me your steam if you want me to take a look

[willow vortex]

@jagged escarp like my steam ID?

[jagged escarp]

Yes please

[unborn cosmos]

!steamid

[glass olive]

Hey, @willow vortex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[willow vortex]

@jagged escarp https://steamcommunity.com/profiles/76561198083623980/ I’m on my phone I’m unsure how to find the id, does this suffice?

[jagged escarp]

yes ill take a look

[willow vortex]

@jagged escarp I know that I broke, chat based rules, by being offensive. On the rustoria website, breaking those rules, would result in chat based restrictions, no where does it say, you will be permanently banned. Even multiple convictions would lead to longer bans, but nothing says permanent

[jagged escarp]

looking at this i dont think there is anything you can say to change this ban

[cloud marlin]

is the 2x server still dead after all lagged

[signal cedar]

how can i get ban eva ban ?

[frail wadi]

!appeal

[glass olive]

Hey, @signal cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[signal cedar]

i did

[lyric basalt]

send me steamid

[rocky knoll]

i appealed my ban but noone responded

hello any admins online

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky knoll]

but i got banned for no reason

[lyric basalt]

Fixed please wait 15 minutes before connecting

[digital brook]

i have the same problem as him. i already made an appeal

[lyric basalt]

!steamid

[glass olive]

Hey, @digital brook

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[digital brook]

oh nvm its fixed already, sorry

[lyric basalt]

np

[signal cedar]

of mine ?

[lyric basalt]

You sayed you made an appeal so yes your ID 😄

[signal cedar]

https://steamcommunity.com/profiles/76561199121143724/

[lyric basalt]

You dont seems to be banned

[signal cedar]

no its a player

[signal cedar]

oh I was suppose to be U

can u still look at my ticket plz

@lyric basalt

[lyric basalt]

Someone is having a look

[signal cedar]

ok thank u

[mystic osprey]

wheres main at

[ember valley]

!APPEAL

[glass olive]

Hey, @ember valley

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber quest]

!appeal

[glass olive]

Hey, @amber quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

can i be unbaNNED

[open loom]

!APPEAL

[glass olive]

Hey, @open loom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Hi, did you raise an appeal ? Please follow the instructions there. If you've already raised one, it takes 1-3 business days for a response.

[dark granite]

!appeal

[glass olive]

Hey, @dull bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten narwhal]

can i appeal a ban please

[ocean thistle]

!appeal here you go :)

[glass olive]

Hey, @molten narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten narwhal]

I did it

[ocean thistle]

Great

All you need to do now is wait

[molten narwhal]

is there only a specific person who does the appeals

[ocean thistle]

The admin in charge of your ban. The standard response time is 1-3 business days

[molten narwhal]

okay

[light tartan]

is there any way to change my character looks?

[unborn cosmos]

Unfortunately not no

[vale kite]

<@&274971100184576010>

[ocean thistle]

What's up

[vale kite]

ive just been banned for playing with an evader after snowballing

[ocean thistle]

!appeal please submit an appeal

[glass olive]

Hey, @vale kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale kite]

yo it says my ban doesnt exis

[ocean thistle]

!steamid

[glass olive]

Hey, @vale kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vale kite]

https://steamcommunity.com/profiles/76561199473125176/

[ocean thistle]

@vale kite Resolved, please allow 15 minutes for the fix to sync

[vale kite]

can u see why i got banned and by who

[ocean thistle]

You were mistakingly linked to something

I've fixed it

[vale kite]

yeh thank u

[ocean thistle]

No problem

[vale kite]

@ocean thistle it still says im banned go to appeals

[shadow moss]

some admin to verify a player neew account suspicious

[dark granite]

!report

[glass olive]

Hey, @shadow moss

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

please raise a /ticket in game or do it on the website, Matheus.

[shadow moss]

ty i did

[ocean thistle]

!appeal @drowsy rock

[glass olive]

Hey, @drowsy rock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx flint]

hello admins, pls check my appeal 76561198411309057

[unborn cosmos]

hello mdk, note the response time average for an appeal is 1-3 business days depending on the situation so please be patient 🙂

[cinder olive]

@balmy cypress

[dusty saddle]

What can we help you with?

[noble terrace]

What's up @past moth

[cinder olive]

i don't want u :/

[past moth]

id like to know who s the hacker what was in my team just now that i got banned on small

[noble terrace]

https://steamcommunity.com/profiles/76561199753383147

[past moth]

ok thx

[zenith elk]

I submitted a payment support but it says EU ticket for some reason. Didn't see an option for US.

[past moth]

will i be able to play next wipe?

[zenith elk]

You know who it was don't play dumb @past moth

[past moth]

not playing dumb fucking cunt

[noble terrace]

!appeal

[glass olive]

Hey, @past moth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

Those are just language selections

[noble terrace]

If you appeal the admin who banned you can communicate with you in your ticket

[zenith elk]

Gotcha, thank you

[past moth]

the people that i played with are from norway I dont undestand when they talk

[zenith elk]

Make an appeal then.

[past moth]

for what i already loosed all the base

[zenith elk]

Base isn't relative compared to a server ban.

[noble terrace]

Your ban is 7 days

[past moth]

k ty

[past moth]

still wont be able to play next wipe so

[zenith elk]

Don't play with cheaters, be careful with who you play with.

[severe shell]

rustoria is so dead rn

[daring tundra]

what happend to rustoria us mondays

[unborn cosmos]

#announcements explains whats going on 🙂

[daring tundra]

ok ty

[slow mango]

Fk you all rustoria got Time out on your fking dogshit serv fk you for no fking réa son

Loose all m’y stuff by dogshit serv

[timber tree]

there is a cheater on eu small killing us and giving loot to nakeds

[silent rover]

threes

!report

[timber tree]

!report

[agile knoll]

make a /ticket in game and a admin will chek into it or make an ticket on the support webbsite

[terse apex]

just curious if y'all have an admin name arch

[raven mist]

Nope

Scam

[terse apex]

how annoying. trying to get me to vote for a new skin drop lol

thank you for answering

[gentle sage]

Hola, algun admin on? Necesito hablar con alguno urgente. Mande privado. Gracias

[near halo]

how do i get the discord kit

[ocean void]

!link

[glass olive]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[marsh folio]

admin

[ocean void]

how may i help you?

[marsh folio]

i just got dced for tryin to get on a horse and now im in que

[ocean void]

unfortunately admins wont interfere with gameplay or the queue.

[marsh folio]

WHA U ON ABAR I JUST FARMED FOR AGES AND TRYED GETTING ON A HORSE AND GOT SOME RED SHIT AT THE TOP MY SCREEN SURELY JUST SKIP ME

[ocean void]

i can understand that can be frustrating but as i said above, admins wont interfere with the queue or gameplay

[marsh folio]

stfu ur not helpfull at all

if i bought vip rn bet that would help

or how about u give me it

[ocean void]

i can not give you vip but if you would like to buy vip it would include queue skip

[ocean void]

!vip

[glass olive]

Hey, @marsh folio

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[marsh folio]

stfu u say u cant interfere with the que but u sell a que skip yous are all scam artisits

[thin plover]

you can be a little more respectful to Dre instead

[marsh folio]

okay but answer me this how can u say u wont interfere with que if you literaly sell a que skip?

[thin plover]

we do not manually skip people that's correct

if you want to skip the queue you have to purchase VIP

[marsh folio]

scam artists use lot

[celest acorn]

i wanna cancel my subscription where do i go for that

[ocean void]

!cancel

[glass olive]

Hey, @celest acorn

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[celest acorn]

ty

[solar moon]

Hello, why was I banned? I don't even play, and I haven't logged on to the American server since the ping is 200. And I got a ban on it ..... I've been playing on EU main since yesterday, I haven't used cheats and I hate who uses them... I have 5k hours. I farmed with an ice axe, my Internet went missing, I re-logged in, stood in line - they gave me a ban.. I didn't believe it and stood in line again - I'm still banned. I don't use VPN.

nickname - SeLyAnIn:) Jora

Please check if this is an error.

[ocean void]

!appeal You can make an appeal and an admin will take a look at your situation

[glass olive]

Hey, @solar moon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh iron]

staff can u guys try to get the pop up on the 2u 2x vanilla server, it was such a good server but suddently it just died out

[ancient marlin]

us mondays is offline

[ocean thistle]

Thank you for your report. We are aware, do keep an eye on #announcements

[ancient marlin]

how long do you think it will be

[ocean thistle]

Oops, linked the wrong channel. The time posted here is in your time zone - #announcements message

[dark granite]

!appeal @twin imp

[glass olive]

Hey, @twin imp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Do it there please 🙂 (3rd time lucky;))

[sick mango]

i can't tell if I'm banned or not? i'm definitely not hacking though. Got a "Disconnected: Hacking" notice?

[dark granite]

!appeal

[glass olive]

Hey, @sick mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark granite]

Sounds like you might be, raise an appeal on the website, please.

[sick mango]

I wasn't sure to put under ban or mute, I submitted under ban thank you <3. I'm just an RP fisherman and I'd like to get back to fishing

Can admins look in my base and at my stats and confirm that I'm not in fact hacking?

[daring tundra]

any updates on us mondays

[hard ginkgo]

Any reason rust plus wouldn’t be working on us medium

[sick mango]

it was a rough wipe, and now I'm banned from even fishing. this is whack and sad 😦

[verbal marsh]

!appeal

[glass olive]

Hey, @verbal marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring tundra]

any updates for us monday

[sick mango]

is it really 1-3 days? the wipe will be over by then basically 😦

[ocean void]

1-3 days is just the average, it can be more or less depending on the situation and the availability of the banning admin.

[sick mango]

🤞 i hope it goes quick, it's my only day off this week to really play

[daring tundra]

when is us moday going to be back up

[sick mango]

I pay for VIP, pleeeease let me fish

[dark granite]

#announcements message

Still waiting for the host to complete their maintenance. Not a great deal we can do I'm afraid. Thank you for your patience.

[daring tundra]

ty for the upate i was just geting raided when it happend

do you think there will be an anaunsment when it is online

[scarlet plank]

where can i report cheator to admin

[naive kindle]

!ticket

[glass olive]

Hey, @scarlet plank

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[twilit loom]

!appeal

[glass olive]

Hey, @twilit loom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick mango]

I'm seriously going to cry if I don't get unbanned soon 😦

[toxic shard]

Want a tissue ?

[sick mango]

yes. I'm going to call and cry on discord

[subtle fox]

!TICKET

[glass olive]

Hey, @subtle fox

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

Make a ticket as explained above

[steep grove]

where can i make a ticket

[near halo]

to report someone or for a mute/ban appeal?

[steep grove]

report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

you can make a ticket on the support website https://rustoria.co/support/report

[steep grove]

cant i do it in discord?

[near halo]

no

[steep grove]

its prety inportent

[near halo]

we do not accept reports through discord. you can make a ticket on the website https://rustoria.co/support/report or do the command in game /ticket add your message. you can also make an f7 report in game but that will go to facepunch and not the admins

[steep grove]

made ticket when its ganna get aplied on ?

cus its very inportend

[near halo]

tickets are handled in the order they are received - an admin will take a look as soon as they are able to do so

[steep grove]

alr thank you for fast reply

[cunning geode]

why is US MONDAYS down?

[dapper mulch]

Is any admin available?

[toxic shard]

There is nothing to add on your case

[dapper mulch]

Thanks for the clarification, I don't quite understand what happened, but ok

[sick mango]

man I would reallllllllllllllllllllllllllllly like to hop on rust right now. My friend says he gets unbanned super quick when this happens to him. I am sad

[barren scaffold]

<@&274971100184576010> cant sent report all time write Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown. so can u help i sent report cheater in game but cant sent video on website

[raven bison]

If you’re uploading a clip then there’s a good chance it’s too big

[barren scaffold]

what max size 1 clip or 2 clips

@raven bison

[raven bison]

Not sure on the max size

But you can upload the clips to YouTube or something and just paste the link

[barren scaffold]

and without clips error dont gone

[golden ledge]

<@&393554009799000064>

[shy remnant]

??

@golden ledge

[sick mango]

I really don't want to go play on a different server 😦

[zenith elk]

What's the response time on payment support? Submitted a ticket like 12 hours ago and no response.

[golden ledge]

It’s ok I reported on web

[golden ledge]

Full team , and hackers they spam ak noise like super speed and making the whole sever shott, Rustoria Eu medium , and also they remove him from team everytime they trying to attack us so that they get bann evade

[near halo]

tickets are handled in the order they come in but only a select few can help with payment support tickets to keep your information safe as it contains private and sensitive information. an admin will take a look as soon as they are able to

@upbeat socket is there something you need help with?

[upbeat socket]

Just need to talk to a admin about something

[eager linden]

if I was banned from rustoria, is it possible to unban in a certain period of time?

[stable kiln]

got a Rustoria ''Admin'' msg me on steam asking to cast my vote for Rustoria Skin drop project is this a Admin I know its highly unlikley but thought I would mention it also for casting the vote for your guys ''Skin'' reward VIP etc Steam Name - Rustoria.co | Still believe

report account on steam -

[glass olive]

Hey, @stable kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar grotto]

ignore it, it's a scam #announcements message

I'd suggest making a ticket on the site or in game

!ticket

[glass olive]

Hey, @pulsar grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic urchin]

no

[upbeat socket]

Can i talk to a admin please only have 2 questions to ask

[toxic urchin]

you need an admin?

[toxic urchin]

can a mod help you out?

[upbeat socket]

Maybe not sure but i can ask you and see

[toxic urchin]

yea sure

[sick mango]

I wish they would get to my ban ticket, I’m giving up soon

[daring tundra]

us monday ?

it is 11:00 is the server going to be up

[stiff osprey]

Hi, I need report a cheater in server, can the admins verify?

Right now he is cheating in Rustoria.co - BR Main

[vague edge]

Please check the player by nickname for fraud, namely, I have already drawn up and sent the esp ticket

the eu main server

[near halo]

did you make a ticket?

[zealous kettle]

!report

[glass olive]

Hey, @vague edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[orchid light]

Does the br server long wipe even the blueprints?

[thorny hound]

Every force wipe it wipes blueprints

For Long servers

[stiff osprey]

Yes in the page. Thanks.

Please, check him game. 🙏🏻

[thorny hound]

Your ticket will be handled soon

[modest blade]

!report

[glass olive]

Hey, @stiff osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stiff osprey]

Thank you all very much. Very kind.

[smoky cape]

!report

[glass olive]

Hey, @muted owl

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[night gazelle]

what time does eu mondays wipe rq

[cursive kayak]

@night gazelle

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1727704800:F> (<t:1727704800:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[opaque pelican]

I got banned for playing with hacker?

I didn't even play with

how to appeal?

[dark granite]

I replied to you in General, Ryenn.

[opaque pelican]

thank you

is ban permanent?

[light summit]

When you load into the server, it should indicate how long your ban is for and when it expires 🙂

[opaque pelican]

and if there’s none?

like it only says “playing with hacker”

[sick mango]

Mine says "Hacking", I was definitely not hacking. can an admin please look at this

[unborn cosmos]

!appeal - please make an appeal

[glass olive]

Hey, @sick mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick mango]

i did make an appeal

It's kind of wild to ban someone who has clearly only fished for hacking, the person I was teamed with didn't even get banned? it's crazy to be paying for VIP to get erroneously banned?

[unborn cosmos]

has an admin responded to your appeal?

[sick mango]

No

I haven't even shot a gun this wipe, what could they possibly think i was doing

[inland warren]

i cant join sver says come to discord.gg rustoira - hoppel

@fossil igloo

[fossil igloo]

DM me your other rust accounts

[inland warren]

dude i lit join back w a vip on cuz i was at like 1k plus ping and i get that

[fossil igloo]

Are you sending me your other accounts or no?

[inland warren]

yes give me a sec

[paper sparrow]

where can i make a ticket

[glacial herald]

!ticket

[glass olive]

Hey, @paper sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[paper sparrow]

!ticket

[glass olive]

Hey, @paper sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[radiant jackal]

Why sea main always lagging

Keep disconnect player flood, server unresponsive

[ocean thistle]

[merry tangle]

yo can i get a ticket i got banned for playing with a hacker

[agile knoll]

!appeal

[glass olive]

Hey, @merry tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry tangle]

i appealed and im getting no response

[agile knoll]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby delta]

no he know they were cheating ;-;

[merry tangle]

THE GUY WHO GOT ME Banned is KIOI UR LITTERALLY THE CUNT WHO GOT US BANNED I HAVE CLIP

[regal hill]

ur the cunt that got us banned and is ban evading no?

[ruby delta]

how am i cheating bloods said he script checked me and fullyed lied lmao

[regal hill]

u had revo unistaller and also changed steam acct after getting banned?

[merry tangle]

M8 WE ASKED YOU TOO LOAD ON US MAIN U SHOWED US UR ALT ACCOUNT AND TRIED SAYING IM NOT BANNED SEE AND THEN MY TM8 SOOUP SAID U HAVE REVO UNINSTALLER THATS A CHEATING SOFTWARE BRAIN DEAD IDIOT

[ruby delta]

bruh all my appels have been accpeted on rustiora bloods yapping

[regal hill]

screenshot doesnt lie

[ruby delta]

havent been perma once

[regal hill]

tell me how u went from white to a black character then

[merry tangle]

ur braindead we all know eachother ur the only rando so ur cheating u didnt even comply with us when u screenshared we told u to show us ur hours u didnt listen we told u to show us the bags and u just ended stream and started FLEXING UR 10X CLIPS THAT ARENT COOL ON UR YT IN UR BIO

ok join call and screenshare ur pc if ur not cheating

[ruby delta]

and still never script checked me like u said u did ??? and seen checking softwear ??? #1 yapper

[merry tangle]

m8 we told u too and u didnt listen so ur obviously hiding stuff u straight ended stream

[regal hill]

it was obv when u logged into rust on a new account?

[ruby delta]

not hinding anything

[merry tangle]

and said i showed u everything all u did was load up and alt account and say IM NOT BANNED SEE WHY DIDNT U SHOW US UR MAIN ACCOUNT and ur files

[regal hill]

whyu got revo unistaller than?

[ruby delta]

wna see my files rn? lmafo

[merry tangle]

no cunt u prob deleted it

[unborn cosmos]

Not the place to be discussing this, if you would like help with something fine but if not take this discussion elsewhere

[ruby delta]

mods sver time him out he said a nono word

[merry tangle]

can i get help with and appeal

[unborn cosmos]

What’s the problem?

[regal hill]

gizmo ur sexy

[merry tangle]

got banned for cheating on us main for playing with this rando @ruby delta dude

[ruby delta]

wasent cheating and got no proof lmafo

[unborn cosmos]

And you have already made the appeal?

[merry tangle]

yes

[ruby delta]

already gotten un banned

[unborn cosmos]

Ok well it’s up to the banning admin so could take some time thanks for your patience

[regal hill]

what on ur alt went from white to black

[ruby delta]

dont got a alt lmao

[merry tangle]

dont even know the admin who banned me didnt even say anything bro just banned me

[near halo]

where do i make a ticket to report a duo cheater?

[regal hill]

so we just changing colours then

[near halo]

got a clip as well, teammate has a clip as well

[merry tangle]

ok join call and screen share

[unborn cosmos]

Yeah that’s fine I’m just saying that it could take a little time since it’s up to him

[ruby delta]

omg fna script check me finely

[olive vapor]

lf new team no kids only officials

[regal hill]

u have revo unistaller bro its gone clearly

[ruby delta]

wat is?

[unborn cosmos]

@uncut bay is there anything I can help you with?

[near halo]

Gizmo, where i can i make a ticked to report cheaters?

[unborn cosmos]

!report

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wanton kraken]

Help

[unborn cosmos]

What can I help you with?

[uncut bay]

help

[unborn cosmos]

!report - please make a report on them instead of calling out players in the discord it can make an admins job of investigating harder

[glass olive]

Hey, @wanton kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

What can I help with?

[near halo]

@wanton kraken i made a ticket on them as well

[uncut bay]

why am i blocked?

[wanton kraken]

!report

[glass olive]

Hey, @wanton kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unborn cosmos]

Do you mean banned?

[uncut bay]

yes

[unborn cosmos]

!appeal

[glass olive]

Hey, @uncut bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wanton kraken]

How can i write a ticket dont get it

[near halo]

web site @wanton kraken

[uncut bay]

I'm not a cheater and it says on the rastoria website that I was blocked 13 months ago if I played recently

[unborn cosmos]

Have you already submitted an appeal and had a response?

[uncut bay]

I haven't received an answer yet

[wanton kraken]

web site?

[near halo]

ye ye

bloke is trippling my dead body as well

[unborn cosmos]

Ok no worries, please note it can take 1-3 business days for an admin to review an appeal depending on the situation so Thankyou for your patience

[unborn cosmos]

https://rustoria.co/support/report
This is where to go if you would like to report a player

[wanton kraken]

i need u to check it fast they are beaming us

[uncut bay]

thank you too

[unborn cosmos]

Tickets are checked in the order they come in, I’m sure an admin will get to it as soon as possible. Thanks for your patience

[near halo]

i cant upload another clip i just got on the same ticked now can i?

[wanton kraken]

Gizmo i cant find them on website they killed me recently and there is not what cheats they HAVE MAN

[unborn cosmos]

If you have their steam Id you can try searching for it with that and it usually finds it

[unborn cosmos]

If you have the clip uploaded to something like streamable for example you can add the link to the ticket

[near halo]

they r just goin off blaitantly rn aint even hiding

[wanton kraken]

why admins are not bunning them 😄

[unborn cosmos]

It takes time for admins to investigate reports we appreciate your patience

[wanton kraken]

ill record video now too

[near halo]

ok added another clip there

[wanton kraken]

bro its ruining my day for 2 days , not only mine 😄 they are disgusting lol

[bronze flume]

Hello guys who can review cheater ticket really quick hes been cheating for 18h on this server already

[unborn cosmos]

Hey shera, admins review tickets in the order they come in I’m sure they will review it as soon as possible 🙂

[wanton kraken]

they ruined allmost all people game now ruining ours they have to be fast 😄

its disgusting please make it fast wheere is admin lemme talk to him

THANK UUUUUUUUUUUUUUU

[unborn cosmos]

haha im assuming he got banned then

[wanton kraken]

yessssssssss

guys tanos teammates are here

[bronze flume]

<@&274971100184576010> guys who you just banned on eu small they are with seocond accounts placed doors and getting loot from cheater base

[lyric basalt]

Please make a ticket

[bronze flume]

His name is bonga they ar getting everythgin just join and monitor it please

My team8 just created ticket

[near halo]

🤣 we got tc auth cuz we raided them once lol

they rebuild and didnt clear tc, we dont got codes or anything, we using boom to get in as well

[serene wharf]

Use the #looking-for-group channel please

[wanton kraken]

yeah i guesss sorry for that , we go off have a nice wipe , we wasted all of our shit to cheaters

[topaz gale]

why do i get disconnected for cycling clan members?

[thin plover]

because you are banned for cycling clan members

[topaz gale]

i didnt do that tho...

[thin plover]

you can appeal

[topaz gale]

where can i do that

[thin plover]

!appeal

[glass olive]

Hey, @topaz gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pastel tusk]

how do i report someone

[long wren]

!report

[glass olive]

Hey, @pastel tusk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[edgy plinth]

wow US Monday is still down?

all right then, it is what it is.

[ripe cargo]

need an admin on US main please!

[bitter grail]

@echo venture isn't the eu long server supposed to be 16 team ui?

[dark granite]

Nope, 12 according to #server-info message

[bitter grail]

I know but the poll sometime ago in #polls_vote_here says it's supposed to be 16

[long wren]

#looking-for-group

[dark granite]

There were two polls on the same day by the looks of it that sort of clashed. Will raise it. Thank you.

As in raise the topic. Not the UI:)

[bitter grail]

Thanks, it would be great to have it by 16 before Force atleast

[ripe cargo]

Can i please get an admin on US main? Blatant cheater

[agile knoll]

!report

[glass olive]

Hey, @ripe cargo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ripe cargo]

already did bro

takes 2 seconds to get on and ban him

[sick mango]

my base is surely decayed by now, this is stupid that I got banned for hacking when I am clearly not and that it takes this long to have an appeal reviewed.

[dark granite]

Hi, I checked with management and that was a poll to gauge the demand. Which wasn't overwhelming. So there are no plans to adjust the UI on the Long servers at this time.

[dark granite]

The time it takes is clearly indicated in the appeal. Please be patient.

[sick mango]

There's not even any point though if it takes so long someone's base could have decayed because they weren't expecting to be falsely banned

[iron surge]

EU10X KICKING AND NOT LETTING JOIN !!

[merry dagger]

yo can i speak to admin please about apealing a ban

eu main

[north crest]

is there a disconnect message?

[iron surge]

YES

i can join different servers just not this one for some reason

[north crest]

I mean, it will tell you why in the disconnect message, which I guess you don't want to share?

[iron surge]

what u mean disconneted connection attemp failed all it says

[north crest]

Could be a few issues, this may help:
https://www.reddit.com/r/playrust/comments/4a4b42/rust_disconnected_connection_attempt_failed_fix/

[primal cloud]

Hello, there was a problem, I started logging into the server and I was kicked out of it and got the same error, I’m playing without cheats

[whole dew]

what error? banned?

[primal cloud]

yeah

[whole dew]

!appeal

[glass olive]

Hey, @primal cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry dagger]

anyone?

[hexed nimbus]

Anyone what ?

[merry dagger]

appealing a ban? how long will this take for areply and unban as im not cheating and havent played in weeks ahaha

[primal cloud]

I actually logged into the server for the first time and was immediately banned, I don’t even understand why

[frail wadi]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry dagger]

is there no admin i can speak to now? trying to go live and play

[hexed nimbus]

Do you use a vpn by any chance ?

[hexed nimbus]

You just have to wait on the appeal to be looked at. Appeals are not discussed trough discord

[merry dagger]

this may be my case as i use one for warzone and for better connection on there in US lobbys.

[hexed nimbus]

Try to turn it off. Wait for 15 min and connect again if it’s a flagged ip that might be the issue. If it’s still the same you are banned for other reason and need to appeal

[merry dagger]

okay thanks, i mean there isnt any other reason as i do not cheat i stream cod every day and play competitively. Just strange to all of a sudden have a ban on here when i havent even been on in weeks

[ripe cargo]

hey i was told to come discord from marzy

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[surreal saffron]

Sex

[iron surge]

not just me alot of players cant connect so not my connection so yall's end

[dark granite]

Hey, what server are you trying to connect to, please?

[near halo]

@spare bluff is there something i could help you with?

[earnest mauve]

10x no bps eu

???

[lean hill]

Hey when yall changed Server host for US Main, did the rust plus settings get changed?

[fossil igloo]

They did

What country are you from @iron surge

[fossil igloo]

Same for you @earnest mauve

[lean hill]

do you know what was changed?

[earnest mauve]

no but i have 2 friends who have the same connection issue

they all live in the US, so it might be related to that idk. it just says connection attempt failed. even after restart pc

[fossil igloo]

Can they make a network ticket and tag me in it please

[earnest mauve]

sure thing, thanks.

[iron surge]

?

[raven mist]

#network-support-old

Make a ticket there and tag hoppel

[iron surge]

i did

[agile ermine]

you still unable too?

[still wedge]

Eu medium down

[junior aurora]

How to report player on rustoria, not f7

[dark granite]

!report

[glass olive]

Hey, @junior aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[agile ermine]

what about our issue?

i submitted a ticket already

[static quail]

eu medium down for 15 mins?

[dim inlet]

why did the server stop working? eu medium

[agile ermine]

probs the same reason as 10x

they dont like responding to help supporters

[dark granite]

Management have been made aware.

Thanks for letting us know.

[static quail]

any eta?

[dark granite]

It’s booting up now. So start refreshing! 🙂

[static quail]

❤️

[dark granite]

Up, connect medium.rustoria.uk:28010

[short willow]

Everytime i try to load into eu mondays it says connection attempt failed i have tryed reseting my pc checking file integrety and some other things

[dark granite]

I was able to load into it fine just now. Are you able to connect to other servers?

[short willow]

yeah @dark granite

my friends are in the server to

[dark granite]

Try this in F1: connect mon.rustoria.uk:28012

[short willow]

alr did

dont work

[dark granite]

try connect 208.103.169.222:28012

[short willow]

dont work

[lone dagger]

its saying the same thing for me for the EU ukn rtg server

[dark granite]

Can you raise a ticket here then please: #network-support-old message

[short willow]

alr did

[dark granite]

Cool. Someone will be back to you soon then. @lone dagger can you do the same, please?

[short willow]

no one will answer

[lone dagger]

will do

[dark granite]

Thanks.

[short willow]

what are these admins bro they dont answer for shit

[sick mango]

alright I give up I'm switching servers

[near halo]

tickets are handled in the order they are recieved. an admin will take a look as soon as one is able to.

[raven dune]

any updates on NA RTG?

[arctic cipher]

i bought vip in august for us long like the end of august and i think i saw a post to get it extended. is that possible

[slim flume]

check your subscription on the rustoria shop website https://www.donate.rustoria.co

[near halo]

make a ticket in #payment-support

[arctic cipher]

i did

[near halo]

tickets are handled in the order they come in but only a select few can help with payment support tickets to keep your information safe as it contains private and sensitive information. an admin will take a look as soon as they are able to

[arctic cipher]

works for me

[agile ermine]

still nothing from support

glad i support

[rose marsh]

what do you need help with?

[agile ermine]

ticket 0285 EU

[rose marsh]

if you already have a ticket, you need to be patient, the admins will get to them as soon as they can

[stiff osprey]

Yes. 100%.

Small giveaways for people playing on the servers.

[agile ermine]

i cannot play...

[rose marsh]

is it a network issue? or something else

[agile ermine]

yes

[rose marsh]

!network did you follow these instructions?

[glass olive]

Hey, @agile ermine

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[floral cedar]

Hard cheater on rustoria main

[near halo]

make a ticket on the support website https://rustoria.co/support/report

[floral cedar]

Ticket #2b4ec3 please specatate hes hard cheating rn

[near halo]

tickets are handled in the order they are recieved. an admin will take a look as soon as they are able to.

[sick mango]

Can I request a VIP refund for getting falsely banned for hacking and not being able to play the wipe

[quartz gale]

hello @near halo my friend asking, how many days ban if playing with the hacker tho?

[near halo]

typically 7 days but could be more or less based on the situation. you can make an appeal on the support website https://rustoria.co/support/appeal

[merry flax]

Is there any news on US Long coming back up tonight?